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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Atticus
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growth playbook · Oct 23, 2026

atticus.com (opens in a new tab)

Atticus growth playbook

Diagnosis

Atticus has scale (hundreds of thousands helped, 20,000+ reviews, over $100 million raised) and its hiring shows the next moves: a California injury practice, a first Head of Communications for SSA data journalism, a Growth Pod for experiments, intake and matching pods, and a first in-house data engineer.

The site lags those moves: the injury page is hidden and dated, there is no accident content, the hearing data report is from 2025, proof numbers disagree across pages, the homepage fails Core Web Vitals on responsiveness, and the Spanish path is half built.

This playbook gives injury a front door, refreshes the data story, aligns proof, and speeds up the first tap first, then adds a Spanish path, an injury question in intake, quiz experiments and a funnel measured on signed cases. All client-facing copy goes through legal and ethics review, with no outcome promises.

Growth Score

7/10

Biggest Opportunity

Point the trust Atticus has built in disability and workers' comp at its new injury practice and its data journalism, through pages and stories that already almost exist.

Biggest Risk

Legal advertising for injury and benefits work is tightly regulated, so growth copy, testimonials and AI tools must be reviewed carefully; mass-advertising rivals spend heavily on the same searches.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give the new injury practice a front door: link the hidden injury page and build California accident guides

    Add the injury link to the menu and footer, and add the redirect from /accidents-injuries.

    High impact First result in 1 month
  2. 2

    Make the 2025 hearing wait-time report the first data story of 2026

    Download the latest public hearing-office data and compare it with the May 2025 figures.

    High impact First result in 1 month
  3. 3

    One set of proof numbers across the site, approved once by legal

    List every place a proof number appears on the site.

    High impact First result in 2 weeks

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 13Fill-ins · 3Reconsider · 2
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Atticus is hiring a California Lead Attorney, Injury to scale a practice in motor vehicle and premises cases, counting on "an inflow of injured people who already trust us". But the injury page is not in the menu or footer, still dates from 2021 and quotes 12,000 reviews, and all 34 "injury" and "accident" pages in the sitemap are about workers' comp. Someone hurt in a car crash in Los Angeles finds nothing written for them.

    High impactMedium effort First result in 1 month Lead Attorney

    First action

    Add the injury link to the menu and footer, and add the redirect from /accidents-injuries.

    How to measure it

    Injury quiz starts

    Now
    –
    Target
    +300 a month
    By
    90 days

    Steps

    1. 1

      Link the page

      Menu, footer Fields of Law and quiz start.

      Engineering Manager, Growth 1 day

    2. 2

      Redirect the short URL

      /accidents-injuries to the live page.

      Engineering Manager, Growth 1 hour

    3. 3

      Refresh the page

      Current review count, California focus, how fees work.

      Chief Marketing Officer 1 week

    4. 4

      Pick ten topics

      Car accidents and premises cases people search in California.

      Lead Attorney, Injury 2 days

    5. 5

      Write the guides

      General information drafted by writers, reviewed by the attorney.

      Lead Attorney, Injury 3 weeks

    6. 6

      Ethics review

      California lawyer-advertising rules, disclaimers and claims.

      Legal and ethics review 1 week

    7. 7

      Publish and track

      Quiz starts and conversations from each guide.

      Growth Pod Data Scientist weekly

    First result
    1 month
    Cost
    Writer time and attorney review
    Owner
    Lead Attorney, Injury

    Smallest test

    Link the existing injury page from the menu for two weeks and count quiz starts.

    Why it works

    Add "Accidents & Injuries" to the main menu, the footer's Fields of Law and the quiz start, and redirect /accidents-injuries to the live page. Refresh that page with current proof and a California focus. Then publish a first cluster of plain-language guides written or reviewed by the injury attorney: what to do after a car accident in California, insurance claim steps, deadlines to ask a lawyer about, and slip-and-fall basics, each ending in the free quiz. Route every page through legal and ethics review: no outcome promises and no advice beyond general information.

    The Growth Pod and the new attorney both need injured people to find Atticus. The content library already wins search for workers' comp; the same method can reach accident victims, who search at the moment they need help.

    Ready to use

    ChecklistInjury front door checklist

    [ ] "Accidents & Injuries" in the main menu
    [ ] Injury in the footer Fields of Law
    [ ] /accidents-injuries redirects to the live page
    [ ] Review count matches the homepage
    [ ] Ten California accident and premises guides planned
    [ ] Attorney review on every guide
    [ ] Legal and ethics sign-off
    [ ] Quiz starts tracked per guide

    Risks and how to handle them

    • Advertising rules for injury law are strict

      Every page goes through legal and ethics review before it goes live.

    • Leads from outside California

      Say clearly where the in-house practice takes cases and route the rest to network firms.

    Evidence

    • HiringLead Attorney, Injury (remote, posted September 15, 2026): Atticus is "quickly scaling an injury practice to help victims of accidents, misconduct, and violence get compensation from insurance". The role requires "deep personal injury experience at a plaintiff's firm, ideally across motor vehicle accidents and premises liability", being based in California and licensed there; the attorney will "leverage an inflow of injured people who already trust us" and have "a seat at the table" from "hiring the team to designing our brand".Source
    • Your websiteAccidents & Injuries page (/accidents-injuries/home) is live but not linked from the homepage menu or footer; its sitemap date is June 10, 2021. It says "300+ clients daily", "Rated 4.9 stars with 12,000+ verified client reviews" (the homepage says 20,000+) and that matched firms work for "usually 15-33%" of the recovery. The shorter /accidents-injuries returns 404 (checked twice on October 22, 2026).Source
    • Your websiteSitemap (787 URLs, read October 22, 2026): 706 /advice articles. All 34 URLs containing "injury" or "accident" are workers' compensation articles (for example 22 "workers-comp-...-injury-settlements" pages); none covers car accidents or premises liability. 65 /locations pages: 49 for disability benefits (34 states and 15 cities) and 15 for workers' comp states, none for injury. One city page is spelled /philidelphia-pennsylvania (the correct spelling returns 404). 403 sitemap entries were last modified in 2024.Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • HiringEngineering Manager, Growth (remote, posted August 27, 2026): leads a Growth Pod of "four full-stack engineers, a PM, a designer, and a data scientist" whose goal is "delivering experiences to help our clients find Atticus and understand how we can help them in a moment of crisis". The team "operates on a rapid experimentation cadence"; A/B testing and experiment design are listed as a plus; the stack is Go, TypeScript and Next.js, Temporal and GCP.Source
  • 02

    The new Head of Communications is hired to run data journalism around the SSA and land coverage when backlog data comes out. Atticus already has the asset: a report on hearing wait times by state and office. But it is titled "in 2025", uses May 2025 figures and was last updated in July 2025.

    High impactMedium effort First result in 1 month Head of Communications

    First action

    Download the latest public hearing-office data and compare it with the May 2025 figures.

    How to measure it

    Earned media mentions

    Now
    –
    Target
    10
    By
    90 days

    Steps

    1. 1

      Pull new data

      Latest public SSA hearing-office figures.

      Growth Pod Data Scientist 3 days

    2. 2

      Update the report

      Title, tables and change since last year.

      Data Journalist 1 week

    3. 3

      Fix the trust box

      Current numbers that match the rest of the site.

      Chief Marketing Officer 1 day

    4. 4

      Write the press note

      Three findings and a spokesperson.

      Head of Communications 2 days

    5. 5

      Review

      Facts and claims.

      Legal and ethics review 2 days

    6. 6

      Pitch

      Reporters who cover SSA and disability.

      Head of Communications 1 week

    7. 7

      Set the cadence

      Quarterly update date on the page.

      Head of Communications quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Head of Communications

    Smallest test

    Update the national figure and the top ten states first.

    Why it works

    Update the report with the latest public SSA hearing-office data, add a "change since last year" column by state and office, and publish a short press note with the three most striking findings. Then set a quarterly update date so reporters know when to come back, and offer a spokesperson for comment.

    Reporters cite data that is current and easy to quote. A refreshed, dated report gives the comms program its first story without new research.

    Risks and how to handle them

    • Data lags

      State the data date clearly on the page.

    Evidence

    • HiringHead of Communications (remote, posted September 14, 2026), the company's first, reporting to the Chief Marketing Officer: a program "anchored in two engines: data journalism and policy-driven storytelling, particularly around the SSA"; "Every change at the Social Security Administration, every Congressional hearing on benefits access, every backlog data release" is a moment "where Atticus has something distinctive to say". Owns a 12-month editorial calendar, rapid response when SSA news breaks, placements in the New York Times, Wall Street Journal and Bloomberg, and DC fly-ins with the Head of Policy and Public Affairs.Source
    • Your websiteThe "Disability news reports" section has four reports (2024 COLA impact, the end of the ACP internet program, hearing wait-time data and judge approval data). The wait-time report is titled "Social Security Disability Hearing Wait Times in 2025", written by a data journalist, last updated July 9, 2025, with figures "As of May 2025" (167 hearing offices, 7.8 months average wait). Its "Why trust us?" box says Atticus has "helped over 10,000 Americans apply for disability benefits".Source
    • HiringCompany description in the job posts: "hundreds of thousands of people" helped to access "over $10 billion in life-changing aid", "over 20,000 five-star reviews", more than $100 million raised from Forerunner, GV and True Ventures including a Series C closed in April 2025, and a certified B Corporation; it describes itself as "a modern law firm" for SSDI, workers' compensation and insurance settlements.Source
  • 03

    Atticus quotes 20,000+ reviews on the homepage and in job posts but 12,000+ on the injury page; "hundreds of thousands" helped in job posts but "over 10,000" in report trust boxes; "3x better outcomes", "3.5x higher compensation" and "80% of our clients" in three different places. For a law firm whose site is lawyer advertising, mismatched claims both weaken trust and create review work.

    High impactLow effort First result in 2 weeks Chief Marketing Officer

    First action

    List every place a proof number appears on the site.

    How to measure it

    Pages using the shared proof entry

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Inventory

      Every proof number and where it appears.

      Chief Marketing Officer 2 days

    2. 2

      Source each claim

      Data behind each number.

      Growth Pod Data Scientist 3 days

    3. 3

      Legal approval

      Wording and substantiation.

      Chief Legal Officer 1 week

    4. 4

      Build the entry

      One shared content entry.

      Engineering Manager, Growth 2 days

    5. 5

      Replace

      Homepage, injury page, trust boxes, help center.

      Engineering Manager, Growth 3 days

    6. 6

      Review quarterly

      Refresh the numbers.

      Chief Marketing Officer quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Chief Marketing Officer

    Smallest test

    Fix the injury page review count today.

    Why it works

    Keep the approved proof points (review count, people helped, aid accessed, outcome statements with their sources) in one content entry that every page pulls from. Have legal approve each claim once, with its substantiation and wording, then replace the hard-coded numbers on the homepage, injury page, trust boxes and help center.

    Consistent, sourced numbers read as credible to people in crisis and to reporters, and legal reviews them once instead of page by page.

    Risks and how to handle them

    • A claim cannot be substantiated

      Remove it rather than reword it.

    Evidence

    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • Your websiteAccidents & Injuries page (/accidents-injuries/home) is live but not linked from the homepage menu or footer; its sitemap date is June 10, 2021. It says "300+ clients daily", "Rated 4.9 stars with 12,000+ verified client reviews" (the homepage says 20,000+) and that matched firms work for "usually 15-33%" of the recovery. The shorter /accidents-injuries returns 404 (checked twice on October 22, 2026).Source
    • Your websiteThe "Disability news reports" section has four reports (2024 COLA impact, the end of the ACP internet program, hearing wait-time data and judge approval data). The wait-time report is titled "Social Security Disability Hearing Wait Times in 2025", written by a data journalist, last updated July 9, 2025, with figures "As of May 2025" (167 hearing offices, 7.8 months average wait). Its "Why trust us?" box says Atticus has "helped over 10,000 Americans apply for disability benefits".Source
    • Your websiteHelp center home: "Our technology and experience have helped 80% of our clients to win benefits (3x the national average)"; the homepage says "3x better outcomes vs. doing it alone" and the injury page "3.5x higher compensation when represented by a lawyer*". The footer says "This website is lawyer advertising" and is signed Atticus Law, P.C.Source
    • HiringCompany description in the job posts: "hundreds of thousands of people" helped to access "over $10 billion in life-changing aid", "over 20,000 five-star reviews", more than $100 million raised from Forerunner, GV and True Ventures including a Series C closed in April 2025, and a certified B Corporation; it describes itself as "a modern law firm" for SSDI, workers' compensation and insurance settlements.Source
  • 04

    Real visitors see the homepage load in 2.1 s, but taps take 238 ms to respond, so it fails Google's Core Web Vitals on responsiveness. The phone lab test scores 39 with 2.9 s of blocking time, and the heaviest blockers are tracking scripts: PostHog, Facebook, TikTok, OptiMonk, Taboola, Clarity and Tag Manager. People in crisis on older phones tap "See if you qualify" and wait.

    High impactMedium effort First result in 1 month Engineering Manager

    First action

    Export the Tag Manager container and mark each tag keep, defer or remove.

    How to measure it

    INP at the 75th percentile

    Now
    –
    Target
    Under 200 ms
    By
    60 days

    Steps

    1. 1

      Inventory tags

      Owner and purpose for each.

      Engineering Manager, Growth 2 days

    2. 2

      Remove duplicates

      One session-analytics tool.

      Growth Pod Data Scientist 2 days

    3. 3

      Defer pixels

      After first interaction or server-side.

      Engineering Manager, Growth 1 week

    4. 4

      Hero image

      Priority hint and mobile size.

      Growth Pod Designer 1 day

    5. 5

      Trim JavaScript

      Unused code on the homepage.

      Engineering Manager, Growth 1 week

    6. 6

      Measure

      PageSpeed and Chrome UX Report.

      Engineering Manager, Growth 28 days

    First result
    1 month
    Cost
    Engineering time
    Owner
    Engineering Manager, Growth

    Smallest test

    Defer one ad pixel and compare INP for a week.

    Why it works

    List every tag with its owner and purpose, remove duplicates (two session-analytics tools, several ad pixels), load the rest after the first interaction or server-side, and give the hero photo a priority hint and a smaller mobile size. Re-run PageSpeed and watch the Chrome UX Report for 28 days.

    A faster first tap means more quiz starts, and passing Core Web Vitals helps the advice library compete in search.

    Risks and how to handle them

    • Ad attribution drops

      Move key events server-side before deferring pixels.

    Evidence

    • PageSpeed testGoogle PageSpeed for the atticus.com homepage (October 22, 2026). Real Chrome visitors (Chrome UX Report, 75th percentile): main content in 2.1 s and no layout shift, both good, but taps respond in 238 ms, so the page fails Core Web Vitals on responsiveness (INP; good is 200 ms). The mobile lab test scores 39 out of 100: Largest Contentful Paint 7.8 s (the hero photo), Total Blocking Time 2,912 ms, 2.7 MB and 152 requests, about 893 KB of unused JavaScript. Third-party scripts with the most main-thread blocking: PostHog 410 ms, Facebook 368 ms, TikTok 271 ms, OptiMonk 116 ms, plus Google Tag Manager, Microsoft Clarity and Taboola. Accessibility audit: buttons without an accessible name, headings out of order and no main landmark.Source
    • HiringEngineering Manager, Growth (remote, posted August 27, 2026): leads a Growth Pod of "four full-stack engineers, a PM, a designer, and a data scientist" whose goal is "delivering experiences to help our clients find Atticus and understand how we can help them in a moment of crisis". The team "operates on a rapid experimentation cadence"; A/B testing and experiment design are listed as a plus; the stack is Go, TypeScript and Next.js, Temporal and GCP.Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
  • 05

    Atticus's audience is people with disabilities, many using screen readers or magnifiers. Google's audit of the homepage finds buttons without an accessible name, headings out of order and no main landmark: small gaps that make the first step harder for exactly these visitors.

    High impactLow effort First result in 2 weeks Growth Pod Designer

    First action

    Run the homepage and quiz with a screen reader for ten minutes.

    How to measure it

    Accessibility score and screen-reader quiz completion

    Now
    –
    Target
    100 and full completion
    By
    30 days

    Steps

    1. 1

      Audit

      Homepage, injury page and quiz.

      Growth Pod Designer 1 day

    2. 2

      Name buttons

      All icon controls.

      Engineering Manager, Growth 1 day

    3. 3

      Fix structure

      Headings, landmark, skip link.

      Engineering Manager, Growth 1 day

    4. 4

      Screen-reader test

      Full quiz with VoiceOver and NVDA.

      Growth Pod Designer 2 days

    5. 5

      Statement

      Accessibility page with a help line.

      Chief Marketing Officer 1 day

    6. 6

      Recruit testers

      Clients who use assistive technology.

      Client Experience lead 2 weeks

    7. 7

      Repeat

      Each release.

      Engineering Manager, Growth ongoing

    First result
    2 weeks
    Cost
    $0
    Owner
    Growth Pod Designer

    Smallest test

    Fix the unnamed buttons today.

    Why it works

    Name every icon button (menu, carousel arrows, quiz controls), fix the heading order, add a main landmark and skip link, then test the quiz with a screen reader and keyboard only. Add an accessibility statement with a phone line for help.

    An accessible quiz is both the right thing for this audience and a conversion fix; it also supports the B Corporation mission story.

    Risks and how to handle them

    • New gaps with each release

      Add automated checks to the build.

    Evidence

    • PageSpeed testGoogle PageSpeed for the atticus.com homepage (October 22, 2026). Real Chrome visitors (Chrome UX Report, 75th percentile): main content in 2.1 s and no layout shift, both good, but taps respond in 238 ms, so the page fails Core Web Vitals on responsiveness (INP; good is 200 ms). The mobile lab test scores 39 out of 100: Largest Contentful Paint 7.8 s (the hero photo), Total Blocking Time 2,912 ms, 2.7 MB and 152 requests, about 893 KB of unused JavaScript. Third-party scripts with the most main-thread blocking: PostHog 410 ms, Facebook 368 ms, TikTok 271 ms, OptiMonk 116 ms, plus Google Tag Manager, Microsoft Clarity and Taboola. Accessibility audit: buttons without an accessible name, headings out of order and no main landmark.Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • HiringCompany description in the job posts: "hundreds of thousands of people" helped to access "over $10 billion in life-changing aid", "over 20,000 five-star reviews", more than $100 million raised from Forerunner, GV and True Ventures including a Series C closed in April 2025, and a certified B Corporation; it describes itself as "a modern law firm" for SSDI, workers' compensation and insurance settlements.Source
  • 06

    The homepage title, which search results show, promises help with "VA benefit cases", and the sitemap still lists /va-benefits/home. That page now redirects to the homepage, where the menu offers only disability and workers' comp. Veterans click and find nothing for them.

    Medium impactLow effort First result in 2 weeks Chief Marketing Officer

    First action

    Ask leadership whether VA cases are still taken.

    How to measure it

    Search click-through

    Now
    –
    Target
    +5%
    By
    60 days

    Steps

    1. 1

      Decide

      VA in or out.

      Chief Marketing Officer 1 day

    2. 2

      Rewrite the title

      Disability, workers' comp and injury.

      Chief Marketing Officer 1 hour

    3. 3

      Update the sitemap

      Remove or restore the VA page.

      Engineering Manager, Growth 1 hour

    4. 4

      Quiz path

      Veterans told where to go.

      Growth Pod Product Manager 1 day

    5. 5

      Legal check

      Wording about services.

      Legal and ethics review 1 day

    6. 6

      Measure

      Search Console click-through.

      Growth Pod Data Scientist monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Chief Marketing Officer

    Smallest test

    Change the title today.

    Why it works

    Decide whether VA is a current service. If not, take it out of the title and sitemap and add an honest line to the quiz pointing veterans to accredited help. If it is, restore a VA page with how Atticus helps. Either way, make the title name the injury practice.

    A title that matches the services avoids disappointed visits and gives the new injury practice the search space instead.

    Risks and how to handle them

    • Veterans still search for Atticus

      Keep a short VA page that points to accredited help.

    Evidence

    • Your website/va-benefits/home (still in the sitemap) redirects to the homepage, while the homepage title still offers help with "VA benefit cases".Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • HiringLead Attorney, Injury (remote, posted September 15, 2026): Atticus is "quickly scaling an injury practice to help victims of accidents, misconduct, and violence get compensation from insurance". The role requires "deep personal injury experience at a plaintiff's firm, ideally across motor vehicle accidents and premises liability", being based in California and licensed there; the attorney will "leverage an inflow of injured people who already trust us" and have "a seat at the table" from "hiring the team to designing our brand".Source

This quarter 10

The core plays for the next three months.

  • 07

    Atticus already writes for Spanish speakers: seven Spanish articles exist. But they are marked as English pages with no language tags, /es does not exist, the Spanish help center is empty, and the quiz and client advocates are presented in English. Network firms on the location pages already serve clients in Spanish.

    High impactMedium effort First result in 1 quarter Chief Marketing Officer

    First action

    Fix the language tags on the seven Spanish articles.

    How to measure it

    Spanish quiz starts

    Now
    –
    Target
    500 a month
    By
    2 quarters

    Steps

    1. 1

      Tag pages

      lang and hreflang.

      Engineering Manager, Growth 1 day

    2. 2

      Landing page

      Spanish entry with the quiz.

      Growth Pod Product Manager 2 weeks

    3. 3

      Translate the quiz

      Reviewed by a Spanish-speaking attorney.

      Growth Pod Product Manager 2 weeks

    4. 4

      Help center

      Top articles in Spanish.

      Client Experience lead 1 month

    5. 5

      Advocate routing

      Spanish speakers by call or text.

      Client Experience lead 2 weeks

    6. 6

      More articles

      20 most-read topics.

      Chief Marketing Officer 1 quarter

    7. 7

      Ethics review

      Translated disclaimers and claims.

      Legal and ethics review 2 weeks

    First result
    1 quarter
    Cost
    Translation and review
    Owner
    Chief Marketing Officer

    Smallest test

    Run one Spanish landing page for a month.

    Why it works

    Mark the Spanish articles lang="es" with hreflang pairs, add a Spanish landing page and quiz, fill the Spanish help center with the top articles, and let people choose a Spanish-speaking advocate by call or text. Expand to the 20 most-read disability topics in Spanish, all reviewed by a Spanish-speaking attorney.

    Many Americans who need disability or injury help prefer Spanish, and few rivals give them a full path; the content and partners already exist.

    Risks and how to handle them

    • Not enough Spanish-speaking advocates

      Start with text and a callback window.

    Evidence

    • Your websiteSpanish: seven Spanish-language articles (for example "¿Cuánto tarda ser aprobado para beneficios por incapacidad?") are served with lang="en" and no hreflang tags; /es returns 404; the Spanish help center at help.atticus.com/es/ says it "doesn't have any articles or collections yet", while the English one has collections such as "Qualifying for benefits" (11 articles). The California disability location page lists a network firm that supports clients in English, Spanish and Mandarin.Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • HiringParalegal (posted August 31, 2026): "Each day, thousands of people seek our help getting disability benefits or insurance compensation"; paralegals also "help Marketing source clients who'd be great in testimonials". Client Experience Associates and Specialists (posted June 18, 2026) talk to clients by phone, "figure out whether we can help them", work in Salesforce, and note "Our service is totally free".Source
    • HiringEngineering Manager, Growth (remote, posted August 27, 2026): leads a Growth Pod of "four full-stack engineers, a PM, a designer, and a data scientist" whose goal is "delivering experiences to help our clients find Atticus and understand how we can help them in a moment of crisis". The team "operates on a rapid experimentation cadence"; A/B testing and experiment design are listed as a plus; the stack is Go, TypeScript and Next.js, Temporal and GCP.Source
  • 08

    Each day thousands of people come to Atticus for disability or workers' comp help, and many were hurt in an accident. Now that Atticus has an in-house injury practice, some of those people may also want an attorney to look at an injury claim, but the intake is organized by field and never asks.

    High impactMedium effort First result in 1 quarter Senior Engineering Manager

    First action

    Count last quarter's workers' comp clients whose notes mention a vehicle or a fall.

    How to measure it

    Attorney reviews requested

    Now
    –
    Target
    200 a quarter
    By
    2 quarters

    Steps

    1. 1

      Size it

      Notes that mention accidents.

      Growth Pod Data Scientist 1 week

    2. 2

      Write the question

      Plain, optional, no advice.

      Growth Pod Product Manager 2 days

    3. 3

      Ethics review

      Wording and consent.

      Legal and ethics review 1 week

    4. 4

      Build

      Quiz and Salesforce field.

      Senior Engineering Manager (intake pod) 2 weeks

    5. 5

      Train advocates

      How to offer the review.

      Client Experience lead 1 week

    6. 6

      Attorney triage

      Review and decide.

      Lead Attorney, Injury ongoing

    7. 7

      Measure

      Reviews and cases.

      Growth Pod Data Scientist monthly

    First result
    1 quarter
    Cost
    Engineering and training time
    Owner
    Senior Engineering Manager (intake pod)

    Smallest test

    Ask the question by phone for two weeks.

    Why it works

    Add one optional question to the disability and workers' comp quizzes ("Was anyone else involved in how you were hurt?"). When the answer is yes, the advocate tells the client they can ask the injury attorney to review it, and the attorney decides. Track how many reviews become cases.

    People who already trust Atticus are the warmest injury leads, and the question helps clients find options they may not know to ask about.

    Risks and how to handle them

    • Clients feel sold to

      Keep it optional and explained.

    Evidence

    • HiringLead Attorney, Injury (remote, posted September 15, 2026): Atticus is "quickly scaling an injury practice to help victims of accidents, misconduct, and violence get compensation from insurance". The role requires "deep personal injury experience at a plaintiff's firm, ideally across motor vehicle accidents and premises liability", being based in California and licensed there; the attorney will "leverage an inflow of injured people who already trust us" and have "a seat at the table" from "hiring the team to designing our brand".Source
    • HiringSenior Engineering Manager (remote, posted August 27, 2026): "multiple EM roles"; pods cover "Consumer product experimentation", "Getting clients to the right lawyer. Honing the intake experience for people in crisis and optimizing the ML matching systems underneath it", "Scaling our tools for attorneys" for network firms and "our own in-house law firm", and an "AI-native legal product".Source
    • HiringParalegal (posted August 31, 2026): "Each day, thousands of people seek our help getting disability benefits or insurance compensation"; paralegals also "help Marketing source clients who'd be great in testimonials". Client Experience Associates and Specialists (posted June 18, 2026) talk to clients by phone, "figure out whether we can help them", work in Salesforce, and note "Our service is totally free".Source
    • Your websiteSitemap (787 URLs, read October 22, 2026): 706 /advice articles. All 34 URLs containing "injury" or "accident" are workers' compensation articles (for example 22 "workers-comp-...-injury-settlements" pages); none covers car accidents or premises liability. 65 /locations pages: 49 for disability benefits (34 states and 15 cities) and 15 for workers' comp states, none for injury. One city page is spelled /philidelphia-pennsylvania (the correct spelling returns 404). 403 sitemap entries were last modified in 2024.Source
  • 09

    The Growth Pod runs on "a rapid experimentation cadence" with a data scientist. The "2-minute quiz" is the main conversion step on every page, so most wins will be there: what people see after submitting, how the call or text choice is offered, and how trust is shown.

    High impactMedium effort First result in 1 quarter Growth Pod Product Manager

    First action

    Rank 20 test ideas by expected impact and effort.

    How to measure it

    Quiz to advocate conversation rate

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      List tests

      Twenty ideas.

      Growth Pod Product Manager 1 week

    2. 2

      Set metrics

      Completion and conversations.

      Growth Pod Data Scientist 3 days

    3. 3

      Guardrails

      Ethics review of copy tests.

      Legal and ethics review 1 week

    4. 4

      Run

      Two a week.

      Engineering Manager, Growth weekly

    5. 5

      Review

      Weekly read-out.

      Growth Pod Data Scientist weekly

    6. 6

      Ship winners

      Roll out.

      Engineering Manager, Growth weekly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Growth Pod Product Manager

    Smallest test

    Test the "what happens next" panel first.

    Why it works

    Build a ranked backlog of 20 quiz tests and run two a week: show "what happens next" before the last step, let people pick call, text or chat, show the advocate's response time, shorten questions on mobile, and test the injury and workers' comp quiz starts separately. Report each result in one shared sheet.

    A steady pace of small tests compounds, and the backlog gives the new manager a running start.

    Risks and how to handle them

    • Underpowered tests

      Use the data scientist's sample-size checks.

    Evidence

    • HiringEngineering Manager, Growth (remote, posted August 27, 2026): leads a Growth Pod of "four full-stack engineers, a PM, a designer, and a data scientist" whose goal is "delivering experiences to help our clients find Atticus and understand how we can help them in a moment of crisis". The team "operates on a rapid experimentation cadence"; A/B testing and experiment design are listed as a plus; the stack is Go, TypeScript and Next.js, Temporal and GCP.Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • PageSpeed testGoogle PageSpeed for the atticus.com homepage (October 22, 2026). Real Chrome visitors (Chrome UX Report, 75th percentile): main content in 2.1 s and no layout shift, both good, but taps respond in 238 ms, so the page fails Core Web Vitals on responsiveness (INP; good is 200 ms). The mobile lab test scores 39 out of 100: Largest Contentful Paint 7.8 s (the hero photo), Total Blocking Time 2,912 ms, 2.7 MB and 152 requests, about 893 KB of unused JavaScript. Third-party scripts with the most main-thread blocking: PostHog 410 ms, Facebook 368 ms, TikTok 271 ms, OptiMonk 116 ms, plus Google Tag Manager, Microsoft Clarity and Taboola. Accessibility audit: buttons without an accessible name, headings out of order and no main landmark.Source
  • 10

    Clients praise speed ("Within 2 min I got a call"), and the FAQ says advocates call or text after the quiz. The speed is the product, but it is not on any dashboard by channel, hour or field of law.

    High impactMedium effort First result in 1 quarter Client Experience lead

    First action

    Pull last month's quiz-to-contact times from Salesforce.

    How to measure it

    Median minutes to first contact

    Now
    –
    Target
    Under 5 in staffed hours
    By
    1 quarter

    Steps

    1. 1

      Measure

      Current times by channel.

      Growth Pod Data Scientist 1 week

    2. 2

      Set targets

      By hour and field.

      Client Experience lead 2 days

    3. 3

      Alerts

      Unanswered quizzes.

      Senior Engineering Manager (intake pod) 2 weeks

    4. 4

      Callback booking

      Outside staffed hours.

      Senior Engineering Manager (intake pod) 2 weeks

    5. 5

      Text-first option

      For people who cannot talk.

      Client Experience lead 2 weeks

    6. 6

      Compare

      Conversion by speed band.

      Growth Pod Data Scientist monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Client Experience lead

    Smallest test

    Track one week by hand.

    Why it works

    Measure time to first contact for every quiz, by channel and hour, and set targets (for example under five minutes in staffed hours). Offer a scheduled callback outside staffed hours and a text-first option. Compare conversion by speed band.

    For people in crisis, a fast human answer is the difference between staying and giving up.

    Risks and how to handle them

    • Staffing peaks

      Shift schedules to the busiest hours.

    Evidence

    • HiringParalegal (posted August 31, 2026): "Each day, thousands of people seek our help getting disability benefits or insurance compensation"; paralegals also "help Marketing source clients who'd be great in testimonials". Client Experience Associates and Specialists (posted June 18, 2026) talk to clients by phone, "figure out whether we can help them", work in Salesforce, and note "Our service is totally free".Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • Your websiteAccidents & Injuries page (/accidents-injuries/home) is live but not linked from the homepage menu or footer; its sitemap date is June 10, 2021. It says "300+ clients daily", "Rated 4.9 stars with 12,000+ verified client reviews" (the homepage says 20,000+) and that matched firms work for "usually 15-33%" of the recovery. The shorter /accidents-injuries returns 404 (checked twice on October 22, 2026).Source
  • 11

    All three client profiles on the homepage are disability cases, and the injury and workers' comp pages use short quotes. The Paralegal role already includes helping marketing find clients who would be good testimonials.

    High impactLow effort First result in 1 quarter Paralegal team lead

    First action

    Send the nomination form to the paralegal team.

    How to measure it

    Published client stories

    Now
    –
    Target
    6
    By
    1 quarter

    Steps

    1. 1

      Nomination form

      For paralegals.

      Paralegal team lead 2 days

    2. 2

      Consent

      Written permission and options to anonymize.

      Chief Legal Officer 1 week

    3. 3

      Interview

      Clients nominated.

      Chief Marketing Officer 1 month

    4. 4

      Produce

      Text, photo, short video.

      Chief Marketing Officer 1 month

    5. 5

      Legal review

      Advertising rules and disclaimers.

      Legal and ethics review 2 weeks

    6. 6

      Publish

      Each field page and ads.

      Engineering Manager, Growth 1 week

    First result
    1 quarter
    Cost
    Production budget
    Owner
    Paralegal team lead

    Smallest test

    Publish one workers' comp story.

    Why it works

    Give paralegals a simple nomination form, ask clients for written consent, and produce six stories: two disability, two workers' comp, two injury, with photos or short video. Put them on each field's page and in ads. Legal reviews each story for advertising rules.

    People in crisis trust people like them, and stories from each field make every page feel written for its visitor.

    Risks and how to handle them

    • Privacy

      Offer first-name-only and no photo.

    Evidence

    • HiringParalegal (posted August 31, 2026): "Each day, thousands of people seek our help getting disability benefits or insurance compensation"; paralegals also "help Marketing source clients who'd be great in testimonials". Client Experience Associates and Specialists (posted June 18, 2026) talk to clients by phone, "figure out whether we can help them", work in Salesforce, and note "Our service is totally free".Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • Your websiteAccidents & Injuries page (/accidents-injuries/home) is live but not linked from the homepage menu or footer; its sitemap date is June 10, 2021. It says "300+ clients daily", "Rated 4.9 stars with 12,000+ verified client reviews" (the homepage says 20,000+) and that matched firms work for "usually 15-33%" of the recovery. The shorter /accidents-injuries returns 404 (checked twice on October 22, 2026).Source
  • 12

    Atticus is hiring its first in-house data engineer to replace an outsourced setup, and it buys traffic from Facebook, TikTok and other ad networks. Without one table from visit to quiz to conversation to signed representation, ad budget follows clicks, not cases.

    High impactHigh effort First result in 2 quarters Staff Data Engineer

    First action

    List the systems that hold each funnel step.

    How to measure it

    Channels with cost per case

    Now
    –
    Target
    All paid channels
    By
    2 quarters

    Steps

    1. 1

      Map sources

      Site, quiz, Salesforce, ads.

      Staff Data Engineer 2 weeks

    2. 2

      Model

      dbt funnel tables.

      Staff Data Engineer 1 month

    3. 3

      Privacy review

      No sensitive health data in marketing views.

      Chief Legal Officer 2 weeks

    4. 4

      Dashboards

      Weekly cost per case.

      Growth Pod Data Scientist 2 weeks

    5. 5

      Budget rules

      Shift spend by results.

      Chief Marketing Officer monthly

    6. 6

      Test scoring

      Growth tests judged on cases.

      Growth Pod Product Manager ongoing

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Staff Data Engineer

    Smallest test

    Build the table for one channel first.

    Why it works

    Model one funnel in BigQuery and dbt that joins site events, quiz answers, Salesforce conversations and case status by field of law and channel. Give marketing a weekly view of cost per signed case. Use it to set ad budgets and to judge the Growth Pod's tests on cases, not clicks.

    Spend moves to the channels that produce clients, and every team works from the same numbers.

    Risks and how to handle them

    • Health data in marketing tools

      Aggregate and restrict access.

    Evidence

    • HiringStaff Data Engineer (remote, posted August 27, 2026): "our first in-house Data Engineer" to own the warehouse, pipelines and transformation layer (BigQuery, dbt, Dagster or Airflow), working with data scientists and analysts, with experience "transitioning data infrastructure from an outsourced or contractor model to an in-house team" as a plus.Source
    • PageSpeed testGoogle PageSpeed for the atticus.com homepage (October 22, 2026). Real Chrome visitors (Chrome UX Report, 75th percentile): main content in 2.1 s and no layout shift, both good, but taps respond in 238 ms, so the page fails Core Web Vitals on responsiveness (INP; good is 200 ms). The mobile lab test scores 39 out of 100: Largest Contentful Paint 7.8 s (the hero photo), Total Blocking Time 2,912 ms, 2.7 MB and 152 requests, about 893 KB of unused JavaScript. Third-party scripts with the most main-thread blocking: PostHog 410 ms, Facebook 368 ms, TikTok 271 ms, OptiMonk 116 ms, plus Google Tag Manager, Microsoft Clarity and Taboola. Accessibility audit: buttons without an accessible name, headings out of order and no main landmark.Source
    • HiringEngineering Manager, Growth (remote, posted August 27, 2026): leads a Growth Pod of "four full-stack engineers, a PM, a designer, and a data scientist" whose goal is "delivering experiences to help our clients find Atticus and understand how we can help them in a moment of crisis". The team "operates on a rapid experimentation cadence"; A/B testing and experiment design are listed as a plus; the stack is Go, TypeScript and Next.js, Temporal and GCP.Source
    • HiringParalegal (posted August 31, 2026): "Each day, thousands of people seek our help getting disability benefits or insurance compensation"; paralegals also "help Marketing source clients who'd be great in testimonials". Client Experience Associates and Specialists (posted June 18, 2026) talk to clients by phone, "figure out whether we can help them", work in Salesforce, and note "Our service is totally free".Source
  • 13

    The Head of Communications is asked to move fast "when SSA or adjacent policy news breaks" with commentary and data. Each of those moments also brings a surge of worried searches from people with pending claims.

    High impactMedium effort First result in 1 quarter Head of Communications

    First action

    Draft the template and pre-approve its fixed wording with legal.

    How to measure it

    Rapid-response page visits

    Now
    –
    Target
    10,000 per major event
    By
    2 quarters

    Steps

    1. 1

      Template

      Sections and fixed wording.

      Head of Communications 1 week

    2. 2

      Pre-approval

      Disclaimers and structure.

      Legal and ethics review 1 week

    3. 3

      Monitoring

      SSA and Congress alerts.

      Head of Policy and Public Affairs ongoing

    4. 4

      Spokespeople

      Two trained voices.

      Head of Communications 2 weeks

    5. 5

      Publish

      Within 24 hours.

      Head of Communications per event

    6. 6

      Pitch

      Reporters on the beat.

      Head of Communications per event

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Communications

    Smallest test

    Use the template on the next SSA announcement.

    Why it works

    Prepare a template "What this SSA change means for you" page: plain summary, who is affected, what to watch, a spokesperson quote and a link to the free quiz. Publish within 24 hours of major news, pitch it to reporters, and update it as details emerge. Legal reviews each page.

    The same page serves reporters and claimants, so every news cycle builds both coverage and search traffic.

    Risks and how to handle them

    • Speed over accuracy

      Publish only confirmed facts; update as needed.

    Evidence

    • HiringHead of Communications (remote, posted September 14, 2026), the company's first, reporting to the Chief Marketing Officer: a program "anchored in two engines: data journalism and policy-driven storytelling, particularly around the SSA"; "Every change at the Social Security Administration, every Congressional hearing on benefits access, every backlog data release" is a moment "where Atticus has something distinctive to say". Owns a 12-month editorial calendar, rapid response when SSA news breaks, placements in the New York Times, Wall Street Journal and Bloomberg, and DC fly-ins with the Head of Policy and Public Affairs.Source
    • Your websiteThe "Disability news reports" section has four reports (2024 COLA impact, the end of the ACP internet program, hearing wait-time data and judge approval data). The wait-time report is titled "Social Security Disability Hearing Wait Times in 2025", written by a data journalist, last updated July 9, 2025, with figures "As of May 2025" (167 hearing offices, 7.8 months average wait). Its "Why trust us?" box says Atticus has "helped over 10,000 Americans apply for disability benefits".Source
    • Your websiteSitemap (787 URLs, read October 22, 2026): 706 /advice articles. All 34 URLs containing "injury" or "accident" are workers' compensation articles (for example 22 "workers-comp-...-injury-settlements" pages); none covers car accidents or premises liability. 65 /locations pages: 49 for disability benefits (34 states and 15 cities) and 15 for workers' comp states, none for injury. One city page is spelled /philidelphia-pennsylvania (the correct spelling returns 404). 403 sitemap entries were last modified in 2024.Source
  • 14

    Atticus has 49 disability location pages and a separate report on hearing wait times by state and office. The location pages list network lawyers but not the local wait, which is the question people in that state are asking.

    High impactMedium effort First result in 1 quarter Growth Pod Data Scientist

    First action

    Match each location page to its hearing office.

    How to measure it

    Location page visits

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Match offices

      Pages to offices.

      Growth Pod Data Scientist 1 week

    2. 2

      Build the block

      Data component.

      Engineering Manager, Growth 2 weeks

    3. 3

      Load data

      From the report dataset.

      Staff Data Engineer 1 week

    4. 4

      Review

      Source and wording.

      Legal and ethics review 1 week

    5. 5

      Publish

      All 49 pages.

      Engineering Manager, Growth 1 week

    6. 6

      Refresh

      Quarterly.

      Growth Pod Data Scientist quarterly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Growth Pod Data Scientist

    Smallest test

    Add the block to the five largest states.

    Why it works

    Add a data block to each state and city page: local hearing office, current average wait and how it compares nationally, with the data date and source. Refresh it from the same dataset as the report.

    Unique local data makes each page more useful than a directory, which helps search and gives reporters local angles.

    Risks and how to handle them

    • Stale data

      Show the data date on every block.

    Evidence

    • Your websiteSitemap (787 URLs, read October 22, 2026): 706 /advice articles. All 34 URLs containing "injury" or "accident" are workers' compensation articles (for example 22 "workers-comp-...-injury-settlements" pages); none covers car accidents or premises liability. 65 /locations pages: 49 for disability benefits (34 states and 15 cities) and 15 for workers' comp states, none for injury. One city page is spelled /philidelphia-pennsylvania (the correct spelling returns 404). 403 sitemap entries were last modified in 2024.Source
    • Your websiteThe "Disability news reports" section has four reports (2024 COLA impact, the end of the ACP internet program, hearing wait-time data and judge approval data). The wait-time report is titled "Social Security Disability Hearing Wait Times in 2025", written by a data journalist, last updated July 9, 2025, with figures "As of May 2025" (167 hearing offices, 7.8 months average wait). Its "Why trust us?" box says Atticus has "helped over 10,000 Americans apply for disability benefits".Source
    • HiringHead of Communications (remote, posted September 14, 2026), the company's first, reporting to the Chief Marketing Officer: a program "anchored in two engines: data journalism and policy-driven storytelling, particularly around the SSA"; "Every change at the Social Security Administration, every Congressional hearing on benefits access, every backlog data release" is a moment "where Atticus has something distinctive to say". Owns a 12-month editorial calendar, rapid response when SSA news breaks, placements in the New York Times, Wall Street Journal and Bloomberg, and DC fly-ins with the Head of Policy and Public Affairs.Source
  • 15

    Of the 787 URLs in the sitemap, 403 were last modified in 2024. Disability articles often depend on figures that change every year (benefit amounts, earnings limits, wait times), so older pages can mislead readers and lose search positions.

    Medium impactMedium effort First result in 1 quarter Chief Marketing Officer

    First action

    Export the top 50 articles by traffic with their last update.

    How to measure it

    Organic visits to refreshed pages

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Rank

      Top 50 by traffic.

      Growth Pod Data Scientist 3 days

    2. 2

      Refresh

      Figures and dates.

      Content writers 1 month

    3. 3

      Attorney review

      Accuracy.

      Staff attorney 1 month

    4. 4

      Merge duplicates

      Thin pages into guides.

      Chief Marketing Officer 2 weeks

    5. 5

      Redirect

      Merged URLs.

      Engineering Manager, Growth 1 day

    6. 6

      Yearly cycle

      After annual changes.

      Chief Marketing Officer yearly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Chief Marketing Officer

    Smallest test

    Refresh the ten most-read articles first.

    Why it works

    Rank articles by traffic, refresh the top 50 with current-year figures and a visible "updated" date, add attorney review dates, and merge thin duplicates into stronger guides. Set a yearly refresh after each annual SSA figure change.

    Current, reviewed information is what people in crisis need and what search systems reward for this kind of topic.

    Risks and how to handle them

    • Traffic dips after merges

      Redirect to the closest page.

    Evidence

    • Your websiteSitemap (787 URLs, read October 22, 2026): 706 /advice articles. All 34 URLs containing "injury" or "accident" are workers' compensation articles (for example 22 "workers-comp-...-injury-settlements" pages); none covers car accidents or premises liability. 65 /locations pages: 49 for disability benefits (34 states and 15 cities) and 15 for workers' comp states, none for injury. One city page is spelled /philidelphia-pennsylvania (the correct spelling returns 404). 403 sitemap entries were last modified in 2024.Source
    • Your websiteThe "Disability news reports" section has four reports (2024 COLA impact, the end of the ACP internet program, hearing wait-time data and judge approval data). The wait-time report is titled "Social Security Disability Hearing Wait Times in 2025", written by a data journalist, last updated July 9, 2025, with figures "As of May 2025" (167 hearing offices, 7.8 months average wait). Its "Why trust us?" box says Atticus has "helped over 10,000 Americans apply for disability benefits".Source
    • HiringCompany description in the job posts: "hundreds of thousands of people" helped to access "over $10 billion in life-changing aid", "over 20,000 five-star reviews", more than $100 million raised from Forerunner, GV and True Ventures including a Series C closed in April 2025, and a certified B Corporation; it describes itself as "a modern law firm" for SSDI, workers' compensation and insurance settlements.Source
  • 16

    The sitemap lists a city page spelled "philidelphia-pennsylvania" (the correct spelling returns 404), a VA page that redirects, workers' comp URLs that redirect, and early pages still dated 2021 and 2022. Search engines get mixed signals about what is current.

    Medium impactLow effort First result in 2 weeks Engineering Manager

    First action

    Add the redirect for the Philadelphia page.

    How to measure it

    Sitemap URLs that return 200

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Fix the city page

      Correct spelling and redirect.

      Engineering Manager, Growth 1 hour

    2. 2

      Drop redirects

      From the sitemap.

      Engineering Manager, Growth 1 day

    3. 3

      Real dates

      lastmod from content changes.

      Engineering Manager, Growth 2 days

    4. 4

      Release check

      Automated sitemap test.

      Engineering Manager, Growth 1 day

    5. 5

      Search Console

      Resubmit and watch.

      Growth Pod Data Scientist 2 weeks

    6. 6

      Repeat

      Monthly.

      Engineering Manager, Growth monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Engineering Manager, Growth

    Smallest test

    Fix the Philadelphia URL today.

    Why it works

    Move the city page to the correct spelling with a redirect, drop redirected URLs from the sitemap, generate lastmod dates from real content changes, and check the sitemap each release.

    Clean sitemaps help new injury and Spanish pages get indexed faster.

    Risks and how to handle them

    • Losing the old URL's history

      Use a permanent redirect.

    Evidence

    • Your websiteSitemap (787 URLs, read October 22, 2026): 706 /advice articles. All 34 URLs containing "injury" or "accident" are workers' compensation articles (for example 22 "workers-comp-...-injury-settlements" pages); none covers car accidents or premises liability. 65 /locations pages: 49 for disability benefits (34 states and 15 cities) and 15 for workers' comp states, none for injury. One city page is spelled /philidelphia-pennsylvania (the correct spelling returns 404). 403 sitemap entries were last modified in 2024.Source
    • Your website/va-benefits/home (still in the sitemap) redirects to the homepage, while the homepage title still offers help with "VA benefit cases".Source
    • Your websiteAccidents & Injuries page (/accidents-injuries/home) is live but not linked from the homepage menu or footer; its sitemap date is June 10, 2021. It says "300+ clients daily", "Rated 4.9 stars with 12,000+ verified client reviews" (the homepage says 20,000+) and that matched firms work for "usually 15-33%" of the recovery. The shorter /accidents-injuries returns 404 (checked twice on October 22, 2026).Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Atticus has helped hundreds of thousands of people and sees thousands of new requests a day. The Head of Communications is hired to turn "proprietary data" into insight reporters cannot find elsewhere, and to bring client experiences to policymakers.

    High impactHigh effort First result in 3 quarters Head of Communications

    First action

    Pick ten questions the data can answer reliably.

    How to measure it

    Earned media placements

    Now
    –
    Target
    30
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten answerable ones.

      Head of Communications 2 weeks

    2. 2

      Build data

      Aggregated tables.

      Staff Data Engineer 2 months

    3. 3

      Privacy review

      No identifiable clients.

      Chief Legal Officer 1 month

    4. 4

      Analysis

      Findings and charts.

      Growth Pod Data Scientist 1 month

    5. 5

      Write

      Report and state cuts.

      Data Journalist 1 month

    6. 6

      Launch

      Press and DC briefing.

      Head of Policy and Public Affairs 1 month

    7. 7

      Repeat

      Yearly.

      Head of Communications yearly

    First result
    3 quarters
    Cost
    Analyst and design time
    Owner
    Head of Communications

    Smallest test

    Publish one chart from aggregated data.

    Why it works

    Publish a yearly report on how people experience the benefits system: time from first contact to decision, reasons for denials people report, regional gaps, and the effect of having representation, all aggregated and privacy-reviewed. Launch it with press, a DC briefing and state cuts for local reporters.

    A recurring flagship report makes Atticus the source on benefits access, which feeds coverage, links and policy influence.

    Risks and how to handle them

    • Findings misread as outcome promises

      Legal reviews framing; describe data, not guarantees.

    Evidence

    • HiringHead of Communications (remote, posted September 14, 2026), the company's first, reporting to the Chief Marketing Officer: a program "anchored in two engines: data journalism and policy-driven storytelling, particularly around the SSA"; "Every change at the Social Security Administration, every Congressional hearing on benefits access, every backlog data release" is a moment "where Atticus has something distinctive to say". Owns a 12-month editorial calendar, rapid response when SSA news breaks, placements in the New York Times, Wall Street Journal and Bloomberg, and DC fly-ins with the Head of Policy and Public Affairs.Source
    • HiringCompany description in the job posts: "hundreds of thousands of people" helped to access "over $10 billion in life-changing aid", "over 20,000 five-star reviews", more than $100 million raised from Forerunner, GV and True Ventures including a Series C closed in April 2025, and a certified B Corporation; it describes itself as "a modern law firm" for SSDI, workers' compensation and insurance settlements.Source
    • HiringStaff Data Engineer (remote, posted August 27, 2026): "our first in-house Data Engineer" to own the warehouse, pipelines and transformation layer (BigQuery, dbt, Dagster or Airflow), working with data scientists and analysts, with experience "transitioning data infrastructure from an outsourced or contractor model to an in-house team" as a plus.Source
    • Your websiteThe "Disability news reports" section has four reports (2024 COLA impact, the end of the ACP internet program, hearing wait-time data and judge approval data). The wait-time report is titled "Social Security Disability Hearing Wait Times in 2025", written by a data journalist, last updated July 9, 2025, with figures "As of May 2025" (167 hearing offices, 7.8 months average wait). Its "Why trust us?" box says Atticus has "helped over 10,000 Americans apply for disability benefits".Source
  • 18

    Atticus is building an "AI-native legal product" and runs intake by call, text and chat. People in crisis often search late at night, when advocates are offline.

    High impactHigh effort First result in 4 quarters Senior Engineering Manager

    First action

    List the 50 questions advocates answer most.

    How to measure it

    Callbacks booked out of hours

    Now
    –
    Target
    1,000 a month
    By
    4 quarters

    Steps

    1. 1

      Question list

      Top 50 from advocates.

      Client Experience lead 2 weeks

    2. 2

      Answer library

      Approved by attorneys.

      Chief Legal Officer 1 month

    3. 3

      Guardrails

      No advice, no outcomes, escalate.

      Legal and ethics review 1 month

    4. 4

      Build

      Assistant and booking.

      Senior Engineering Manager (intake pod) 1 quarter

    5. 5

      Pilot

      Night hours only.

      Growth Pod Product Manager 1 month

    6. 6

      Review transcripts

      Weekly by attorneys.

      Chief Legal Officer weekly

    7. 7

      Spanish

      After English pilot.

      Growth Pod Product Manager 1 quarter

    First result
    4 quarters
    Cost
    Engineering and review time
    Owner
    Senior Engineering Manager (intake pod)

    Smallest test

    Pilot with ten approved answers after 9pm.

    Why it works

    Build an assistant that answers general questions from the approved help-center and advice content, says clearly that it is not legal advice, never predicts outcomes, and books a callback with an advocate. Attorneys approve the answer library and review transcripts weekly. Launch in English and Spanish.

    It catches people when they are ready, and it frees advocates to spend time on conversations that need a person.

    Risks and how to handle them

    • Answers that sound like advice

      Strict approved library and weekly review.

    Evidence

    • HiringSenior Engineering Manager (remote, posted August 27, 2026): "multiple EM roles"; pods cover "Consumer product experimentation", "Getting clients to the right lawyer. Honing the intake experience for people in crisis and optimizing the ML matching systems underneath it", "Scaling our tools for attorneys" for network firms and "our own in-house law firm", and an "AI-native legal product".Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • Your websiteSpanish: seven Spanish-language articles (for example "¿Cuánto tarda ser aprobado para beneficios por incapacidad?") are served with lang="en" and no hreflang tags; /es returns 404; the Spanish help center at help.atticus.com/es/ says it "doesn't have any articles or collections yet", while the English one has collections such as "Qualifying for benefits" (11 articles). The California disability location page lists a network firm that supports clients in English, Spanish and Mandarin.Source
    • HiringParalegal (posted August 31, 2026): "Each day, thousands of people seek our help getting disability benefits or insurance compensation"; paralegals also "help Marketing source clients who'd be great in testimonials". Client Experience Associates and Specialists (posted June 18, 2026) talk to clients by phone, "figure out whether we can help them", work in Salesforce, and note "Our service is totally free".Source
  • 19

    Atticus says it complies with state referral rules and has published a 50-state survey of them. Hospital social workers, community clinics and nonprofits meet people who need disability help every day but often do not know where to send them.

    High impactHigh effort First result in 4 quarters Head of Policy and Public Aff…

    First action

    List 20 hospital social work departments and nonprofits in three states.

    How to measure it

    Quizzes started by partners

    Now
    –
    Target
    500 a month
    By
    4 quarters

    Steps

    1. 1

      Rules design

      State referral and solicitation rules.

      Chief Legal Officer 1 month

    2. 2

      Target list

      Clinics and nonprofits.

      Head of Policy and Public Affairs 2 weeks

    3. 3

      Training

      Free sessions.

      Staff attorney 1 month

    4. 4

      Materials

      Guides with quiz links.

      Chief Marketing Officer 1 month

    5. 5

      Partner start

      Navigator-assisted quiz.

      Growth Pod Product Manager 1 month

    6. 6

      Measure

      Quizzes by partner.

      Growth Pod Data Scientist monthly

    First result
    4 quarters
    Cost
    Staff and printing
    Owner
    Head of Policy and Public Affairs

    Smallest test

    Run one training with one hospital social work team.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a no-payment partner program: free training sessions on the disability process, printed and digital guides with the free quiz link, and a simple way for a navigator to start a quiz with a client present. Track partner-started quizzes. Legal designs the program to fit referral and solicitation rules in each state.

    Trusted local helpers bring people earlier in their claim, and the program supports the mission and policy story.

    Risks and how to handle them

    • Rules vary by state

      Launch state by state after legal sign-off.

    Evidence

    • Your websiteFor Lawyers page: Atticus calls itself "the first primary care law firm" that diagnoses problems, recommends a course of action and helps clients "choose and hire the right lawyer"; "We don't sell ads, leads, memberships, or listings. Nobody pays to join."; "Laws on referrals vary widely among states, and we comply with them all. We've published the only 50-state survey of relevant law."Source
    • HiringHead of Communications (remote, posted September 14, 2026), the company's first, reporting to the Chief Marketing Officer: a program "anchored in two engines: data journalism and policy-driven storytelling, particularly around the SSA"; "Every change at the Social Security Administration, every Congressional hearing on benefits access, every backlog data release" is a moment "where Atticus has something distinctive to say". Owns a 12-month editorial calendar, rapid response when SSA news breaks, placements in the New York Times, Wall Street Journal and Bloomberg, and DC fly-ins with the Head of Policy and Public Affairs.Source
    • HiringCompany description in the job posts: "hundreds of thousands of people" helped to access "over $10 billion in life-changing aid", "over 20,000 five-star reviews", more than $100 million raised from Forerunner, GV and True Ventures including a Series C closed in April 2025, and a certified B Corporation; it describes itself as "a modern law firm" for SSDI, workers' compensation and insurance settlements.Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    People with pending claims search for how long each stage takes. Atticus has the hearing wait-time data and a quiz that needs no email.

    Medium impactMedium effort First result in 2 quarters Growth Pod Product Manager

    First action

    Sketch the tool with three stages.

    How to measure it

    Tracker users starting the quiz

    Now
    –
    Target
    10%
    By
    2 quarters

    Steps

    1. 1

      Define stages

      Application to hearing.

      Growth Pod Product Manager 1 week

    2. 2

      Data

      Public waits by state.

      Growth Pod Data Scientist 2 weeks

    3. 3

      Design

      Simple mobile flow.

      Growth Pod Designer 2 weeks

    4. 4

      Build

      Tool page.

      Engineering Manager, Growth 1 month

    5. 5

      Review

      General-information wording.

      Legal and ethics review 1 week

    6. 6

      Launch

      Press and advice pages.

      Head of Communications 1 month

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Growth Pod Product Manager

    Smallest test

    Publish a static table version first.

    Why it works

    Build a free tool: enter your stage and state, see typical waits from public data, what usually happens next and questions to ask a representative, with the data date and a clear note that it is general information. Offer a reminder by text and the quiz.

    Useful tools earn links and repeat visits, and they reach people before they decide they need help.

    Risks and how to handle them

    • Read as a prediction

      Show ranges, sources and dates.

    Evidence

    • Your websiteThe "Disability news reports" section has four reports (2024 COLA impact, the end of the ACP internet program, hearing wait-time data and judge approval data). The wait-time report is titled "Social Security Disability Hearing Wait Times in 2025", written by a data journalist, last updated July 9, 2025, with figures "As of May 2025" (167 hearing offices, 7.8 months average wait). Its "Why trust us?" box says Atticus has "helped over 10,000 Americans apply for disability benefits".Source
    • Your websiteHomepage (checked October 22, 2026): page title "Get help for disability, workers' comp, and VA benefit cases"; the main menu lists Disability Benefits and Workers' Comp only, and the footer's "Fields of Law" lists Disability Benefits and Workers' Compensation. Claims "Trusted by 1,000+ clients daily", "Rated 4.9 stars on TrustPilot with 20,000+ verified reviews", a "2-minute quiz" with "No email required", help "via call, text, or chat" and "100+ top firms chosen from thousands"; all three client profiles are disability cases.Source
    • HiringEngineering Manager, Growth (remote, posted August 27, 2026): leads a Growth Pod of "four full-stack engineers, a PM, a designer, and a data scientist" whose goal is "delivering experiences to help our clients find Atticus and understand how we can help them in a moment of crisis". The team "operates on a rapid experimentation cadence"; A/B testing and experiment design are listed as a plus; the stack is Go, TypeScript and Next.js, Temporal and GCP.Source
  • 21

    Many people now ask AI assistants about disability and workers' comp. Atticus has 706 advice articles written by attorneys and a data journalist, and assistants cite pages with clear authors, dates and structured answers.

    Medium impactLow effort First result in 1 quarter Engineering Manager

    First action

    Ask three assistants 20 common questions and record the sources.

    How to measure it

    Questions where Atticus is cited

    Now
    –
    Target
    25 of 50
    By
    2 quarters

    Steps

    1. 1

      Baseline

      50 questions.

      Growth Pod Data Scientist 1 week

    2. 2

      Markup

      Author and reviewer.

      Engineering Manager, Growth 2 weeks

    3. 3

      Summaries

      Top 50 articles.

      Chief Marketing Officer 1 month

    4. 4

      FAQ markup

      Key pages.

      Engineering Manager, Growth 2 weeks

    5. 5

      Monitor

      Monthly.

      Growth Pod Data Scientist monthly

    6. 6

      Adjust

      Pages not cited.

      Chief Marketing Officer monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Engineering Manager, Growth

    Smallest test

    Add summaries to ten articles.

    Why it works

    Add author and reviewer markup, clear "last reviewed" dates, short answer summaries at the top of key articles and FAQ markup. Monitor which sources assistants cite for 50 common questions each month.

    Cited answers bring trusted traffic and reinforce Atticus as the expert source.

    Risks and how to handle them

    • Assistant behaviour changes

      Track monthly and adjust.

    Evidence

    • Your websiteSitemap (787 URLs, read October 22, 2026): 706 /advice articles. All 34 URLs containing "injury" or "accident" are workers' compensation articles (for example 22 "workers-comp-...-injury-settlements" pages); none covers car accidents or premises liability. 65 /locations pages: 49 for disability benefits (34 states and 15 cities) and 15 for workers' comp states, none for injury. One city page is spelled /philidelphia-pennsylvania (the correct spelling returns 404). 403 sitemap entries were last modified in 2024.Source
    • Your websiteThe "Disability news reports" section has four reports (2024 COLA impact, the end of the ACP internet program, hearing wait-time data and judge approval data). The wait-time report is titled "Social Security Disability Hearing Wait Times in 2025", written by a data journalist, last updated July 9, 2025, with figures "As of May 2025" (167 hearing offices, 7.8 months average wait). Its "Why trust us?" box says Atticus has "helped over 10,000 Americans apply for disability benefits".Source
    • HiringEngineering Manager, Growth (remote, posted August 27, 2026): leads a Growth Pod of "four full-stack engineers, a PM, a designer, and a data scientist" whose goal is "delivering experiences to help our clients find Atticus and understand how we can help them in a moment of crisis". The team "operates on a rapid experimentation cadence"; A/B testing and experiment design are listed as a plus; the stack is Go, TypeScript and Next.js, Temporal and GCP.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Atticus did not commission, review or endorse it, and Programmable is not affiliated with Atticus. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Atticus runs its business.

Something wrong, or do you represent Atticus? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Injury front door, refreshed wait-time report, one set of proof numbers, Core Web Vitals, accessibility, the VA title and the sitemap clean-up.

  2. Days 31 to 6010 ideas

    Spanish path, the intake injury question, quiz experiments, contact speed, client stories, the funnel table, SSA rapid response, local wait times, article refresh, AI citations.

  3. Days 61 to 904 ideas

    Commit to the annual access report, the after-hours assistant, the community partner network and the process tracker.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value fast, kind first contact. The most cited problem: denials and long SSA waits.

  • Free advice with no email required
  • Not knowing whether they qualify
  • In their words: “denied twice”

Market

Competitive landscape

3 competitors compared: Citizens Disability, Allsup and Mass-advertising injury firms.

  • Gap to exploit: Accessible, Spanish-language help across disability and injury
  • Citizens Disability: Disability only
  • Allsup: Narrower digital experience

Hiring signals

Atticus is building outward from disability benefits.

  • Lead Attorney, Injury (California): Scaling an injury practice in motor vehicle and premises cases. Ideas 1, 8.
  • Head of Communications: Data journalism and SSA rapid response. Ideas 2, 13, 14, 17.
  • Engineering Manager, Growth: Rapid experiments to help clients find Atticus. Ideas 4, 9, 21.

From the team that wrote this playbook

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