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Generated Nov 10, 2026
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growth playbook · Nov 10, 2026

brickwiseai.com (opens in a new tab)

Brickwise AI growth playbook

Diagnosis

Brickwise is a 12-person, London-based YC F25 company that says it manages over 100k units and is aiming for $10m ARR within a year, with a new London SDR hired to book meetings with property managers of 100+ units. The website already does a lot right: it is fast for real visitors, has eight competitor-alternative pages, 13 integration pages, U.S.

reports, a rent estimator and a California directory. But almost all of that engine points at the U.S., while the headquarters, the SDR and many of the testimonials are British. The UK content that does exist is out of date: two Section 21 guides still teach a notice that can no longer be served in England.

This playbook fixes the UK basics first (legal guides, UK compliance and UK integrations), then makes proof and pricing easier to trust, routes demand to the SDR quickly, rebuilds the U.S. growth assets for the UK, and ends with bigger bets on Renters' Rights Act workflows and a public tenant-query index.

Growth Score

7/10

Biggest Opportunity

Become the AI property manager that UK letting agents trust for the new tenancy system: up-to-date Renters' Rights Act content, UK compliance and UK integrations, fed straight into the London SDR's outreach.

Biggest Risk

Proof is thin and mostly self-published while EliseAI, Vendoroo and Fixflo (already used by over 40% of UK letting agents) sell AI to the same operators; outdated legal guidance and unverifiable claims make that gap worse.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Rewrite the two Section 21 guides: they still teach UK landlords a notice that can no longer be served

    Add a dated note to the top of both posts today saying Section 21 can no longer be served in England since 1 May 2026, linking to GOV.UK.

    High impact First result in 2-4 weeks
  2. 2

    Add UK certificates and the new tenancy rules to the compliance page

    List the UK certificate types Alice already tracks for UK customers.

    High impact First result in 1 month
  3. 3

    Ask country, units and system on the demo request and send it to the SDR within an hour

    Measure today's time from demo request to first contact.

    High impact First result in 2 weeks

02

Your idea portfolio

24 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 7Fill-ins · 7Reconsider · 6
Effort →

Showing 24 of 24 ideas

This week 9

Quick wins with a clear first action.

  • 01

    Brickwise's two UK legal guides, "The Complete Guide to Section 21 Notices for Landlords and Letting Agents" and "How to Serve a Valid Section 21 Notice: Step-by-Step Guide & Checklist", are dated 1 August 2025 and still tell readers how to serve a Section 21 notice, in the present tense, with no mention of the Renters' Rights Act. Under that Act, 30 April 2026 was the last day a Section 21 notice could be served in England, and landlords can no longer serve new Section 21 or old-style Section 8 notices. A London company selling compliance to UK letting agents is ranking with guidance that is now wrong, and both pages end in "Book a demo".

    High impactLow effort First result in 2-4 weeks Co Founder and CEO

    First action

    Add a dated note to the top of both posts today saying Section 21 can no longer be served in England since 1 May 2026, linking to GOV.UK.

    How to measure it

    UK legal guide conversions

    Now
    –
    Target
    20 qualified UK leads a month
    By
    90 days

    Steps

    1. 1

      Flag the pages today

      A dated banner on both posts: Section 21 ended for new notices on 1 May 2026, with the GOV.UK link.

      Co-Founder and CEO 1 hour

    2. 2

      Write the new guide

      What ended, the new periodic tenancy system, possession under the reformed Section 8, and what comes next (PRS Database, ombudsman), each linked to GOV.UK.

      Growth Marketer 3 days

    3. 3

      Legal check

      A housing solicitor reviews the guide; add the reviewer's name and the review date.

      Co-Founder and CEO 3 days

    4. 4

      Merge and redirect

      Keep the complete guide's URL, 301 the step-by-step post into it, update the title and description.

      Engineering Lead 2 hours

    5. 5

      Add the checklist offer

      A one-page Renters' Rights Act checklist for a portfolio, plus a demo showing Alice's notice and evidence log.

      Growth Marketer 2 days

    6. 6

      Arm the SDR

      A UK outreach sequence that opens with the checklist, not the product.

      Founding Partner, Sales 1 day

    7. 7

      Measure and review

      Search clicks, checklist downloads and demos from the page; re-check the guide every quarter as later phases start.

      Growth Marketer monthly

    First result
    2-4 weeks
    Cost
    A few hundred pounds for a solicitor's review, plus writing time
    Owner
    Co Founder and CEO

    Smallest test

    Add the dated banner and a checklist link to both posts this week and count downloads.

    Why it works

    Turn both posts into one current guide: "Section 21 has ended: what landlords and letting agents do now". Keep the URLs (they carry the search history), put a dated banner at the top saying Section 21 can no longer be served since 1 May 2026, explain the periodic tenancy system and the reformed Section 8 grounds at a high level with links to GOV.UK, and add what is coming next (the Private Rented Sector Database roll-out and the landlord ombudsman). Redirect the second post into the first. Replace the generic demo button with a specific offer: a Renters' Rights Act checklist for a portfolio, and a 20-minute demo showing how Alice logs notices, tenant conversations and certificates as evidence. Have a housing solicitor check the page, and give the SDR the checklist to use in UK outreach.

    Landlords and agents still search for Section 21 because the change is recent; the first page that answers them correctly wins the click and the trust. Accurate legal content is also the cheapest proof that a compliance product understands the UK market, and it gives the new SDR a reason to call that is not just a product pitch.

    Ready to use

    ChecklistSection 21 guide rewrite list

    [ ] Banner: "Section 21 notices can no longer be served in England (since 1 May 2026)" with GOV.UK link
    [ ] New title: "Section 21 has ended: what landlords and letting agents do now"
    [ ] Sections: what ended, periodic tenancies, reformed Section 8, PRS Database, ombudsman
    [ ] Solicitor review, name and date on the page
    [ ] 301 the step-by-step post into the complete guide
    [ ] Portfolio checklist download
    [ ] Demo CTA showing Alice's notice and evidence log
    [ ] Quarterly review reminder

    Risks and how to handle them

    • Legal content goes out of date again as later phases start

      Show a "last reviewed" date and put a quarterly review in the calendar.

    • Losing the old pages' search traffic

      Keep the stronger URL and 301 the other into it rather than deleting.

    Evidence

    • Your websiteTwo UK guides dated 1 August 2025, "The Complete Guide to Section 21 Notices for Landlords and Letting Agents" and "How to Serve a Valid Section 21 Notice: Step-by-Step Guide & Checklist", still describe Section 21 in the present tense ("you can serve a Section 21 notice to take effect at or after the end of that fixed term"; "Follow this practical checklist to serve a valid Section 21 notice") and do not mention the Renters' Rights Act; both end with "Book a demo".Source
    • Public recordGOV.UK guide to the Renters' Rights Act: the Act will "Abolish section 21 evictions" and make all assured tenancies periodic; once implemented, "landlords will no longer be able to serve new section 21 or old-style section 8 notices"; Royal Assent on 27 October 2025; landlords will be "legally required to register" on a Private Rented Sector Database and join a landlord ombudsman.Source
    • Public recordGowling WLG, "Renters' Rights Act 2025: the final countdown": "30 April 2026 will be the last day on which a section 21 notice can be served"; 31 July 2026 was the deadline for court proceedings on earlier notices; the PRS Database is "expected to begin a phased regional roll-out from late 2026"; ombudsman registration is "expected to be compulsory in around 2028".Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source
  • 02

    The compliance page promises "Every certificate tracked" but lists fire, electrical, water and lift certificates and configurable "Section 8 and HUD HQS cycles", which are U.S. housing programme terms. It does not mention gas safety, EICR or EPC, the certificates UK letting agents track every day, or the Renters' Rights Act. The Birmingham testimonial on the homepage says compliance was "the biggest pain" that Brickwise took care of, so the strongest UK proof points at a page that reads as American.

    High impactLow effort First result in 1 month Co Founder and CTO

    First action

    List the UK certificate types Alice already tracks for UK customers.

    How to measure it

    UK compliance page demo rate

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      List what Alice tracks

      UK certificate types already supported for UK customers.

      Co-Founder and CTO 1 day

    2. 2

      Write the UK version

      UK certificate names, renewal booking and evidence filing.

      Growth Marketer 2 days

    3. 3

      Add the new rules

      A short section on the periodic tenancy system and PRS Database registration, linked to GOV.UK.

      Growth Marketer 1 day

    4. 4

      Use UK proof

      The Birmingham compliance quote at the top.

      Growth Marketer 1 hour

    5. 5

      Wire the switcher

      UK visitors and UK campaigns land on the UK version.

      Engineering Lead 2 days

    6. 6

      Measure

      Demo rate by version.

      Growth Marketer monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Co Founder and CTO

    Smallest test

    Add one UK paragraph and the Birmingham quote to the current page this week.

    Why it works

    Split the compliance page by market using the existing US/UK switcher. The UK version names gas safety, EICR, EPC, fire and legionella records, shows how Alice books renewals and files evidence against the tenancy, and adds a short section on the new tenancy system and PRS Database registration once it reaches the customer's region. Put the Birmingham quote at the top. Keep the U.S. version with Section 8 and HUD HQS.

    Buyers scan for the words they use. A UK operations lead who sees "gas safety" and "EICR" in the first screen knows the product fits; one who sees "HUD HQS" assumes it does not.

    Risks and how to handle them

    • Claiming coverage Alice does not have

      List only certificate types live for UK customers today.

    Evidence

    • Your websiteCompliance page: "Every certificate tracked. Every renewal booked before it lapses." It lists fire, electrical, water and lift certificates and configurable "Section 8 and HUD HQS cycles"; it does not mention gas safety, EICR, EPC or the Renters' Rights Act.Source
    • Your websiteHomepage (checked November 9, 2026): page title "Your properties leased and maintained. 24/7." but H1 "Make your property managers AI powered"; meta description "AI property management software that automates rent collection, maintenance requests, and tenant communication. Save 20+ hours per week."; "Over 100k units managed"; FAQ: "91% of tenant queries resolve at first contact"; a US/UK/Global switcher; testimonials labelled by city and unit count from Birmingham, London, Manchester, Dubai, Munich, New York and California; integration logos include Reapit, Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks alongside Yardi and AppFolio.Source
    • Public recordGOV.UK guide to the Renters' Rights Act: the Act will "Abolish section 21 evictions" and make all assured tenancies periodic; once implemented, "landlords will no longer be able to serve new section 21 or old-style section 8 notices"; Royal Assent on 27 October 2025; landlords will be "legally required to register" on a Private Rented Sector Database and join a landlord ombudsman.Source
  • 03

    The homepage shows Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks logos, but the integrations page has 13 integration pages and only one of them, Reapit, is a UK system; /integrations/alto returns a 404. A UK agent who searches "Alto AI" or "PayProp integration" finds nothing from Brickwise, even though the logo suggests it works.

    High impactMedium effort First result in 1 month Engineering Lead

    First action

    Confirm which of the six logo tools Alice connects to today and how.

    How to measure it

    UK integration page demos

    Now
    –
    Target
    10 a month
    By
    90 days

    Steps

    1. 1

      Confirm status

      Live, partial or planned for each logo tool.

      Co-Founder and CTO 1 day

    2. 2

      Copy the template

      Reuse the U.S. integration page layout.

      Engineering Lead 1 day

    3. 3

      Write each page

      Reads, writes, setup and limits.

      Growth Marketer 1 week

    4. 4

      Add proof

      One UK customer quote per page where possible.

      Customer Success Lead 1 week

    5. 5

      Link them

      From the integrations index, the logo strip and UK feature pages.

      Engineering Lead 1 day

    6. 6

      Remove unsupported logos

      Any tool without a live connection comes off the strip until it has one.

      Co-Founder and CTO 1 hour

    First result
    1 month
    Cost
    Staff time only
    Owner
    Engineering Lead

    Smallest test

    Publish the Alto page first and track its search impressions.

    Why it works

    Create one page per UK tool that Alice works with today, using the same template as the U.S. integration pages: what Alice reads and writes, what stays in the existing system, a short setup guide and a UK testimonial. Where an integration is only partial, say so. Add them to the integrations index and link them from the UK compliance and leasing pages.

    "<system> + AI" searches are high-intent and low-competition, and integration pages answer the first objection a UK agent raises: "does it work with what we already use?"

    Risks and how to handle them

    • Overstating an integration

      Label partial integrations clearly.

    Evidence

    • Your websiteIntegrations page: 13 integrations with their own pages (AppFolio, Reapit, Salesforce, TenantCloud, Rent Manager, Yardi, RealPage, Entrata, Buildium, Rentvine, Propertyware, MRI Software, ResMan); Reapit is the only UK-focused one. Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks appear as homepage logos with no integration page (/integrations/alto returns 404). The partners page lists one partner, Rent Manager.Source
    • Your websiteHomepage (checked November 9, 2026): page title "Your properties leased and maintained. 24/7." but H1 "Make your property managers AI powered"; meta description "AI property management software that automates rent collection, maintenance requests, and tenant communication. Save 20+ hours per week."; "Over 100k units managed"; FAQ: "91% of tenant queries resolve at first contact"; a US/UK/Global switcher; testimonials labelled by city and unit count from Birmingham, London, Manchester, Dubai, Munich, New York and California; integration logos include Reapit, Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks alongside Yardi and AppFolio.Source
  • 04

    The homepage headline moved from "24/7 AI Property Manager for Landlords & Agents" to "Make your property managers AI powered", aimed at operators rather than individual landlords. But the page title that search results show is still "Your properties leased and maintained. 24/7.", and the meta description leads with rent collection. Searchers and link previews get an older, landlord-style pitch.

    Medium impactLow effort First result in 2 weeks Co Founder and CEO

    First action

    Rewrite the homepage title and meta description.

    How to measure it

    Search click-through

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Rewrite homepage

      Title and description in the operator voice.

      Co-Founder and CEO 1 hour

    2. 2

      Rewrite solutions pages

      Small, mid-market and enterprise.

      Growth Marketer 1 day

    3. 3

      Check previews

      LinkedIn and messaging previews.

      Growth Marketer 1 hour

    4. 4

      UK and U.S. variants

      If the switcher changes copy, match descriptions.

      Engineering Lead 1 day

    5. 5

      Submit for recrawl

      Search Console.

      Engineering Lead 1 hour

    6. 6

      Measure

      Click-through monthly.

      Growth Marketer monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Co Founder and CEO

    Smallest test

    Change the homepage title and description today.

    Why it works

    Rewrite the homepage title and description around the operator message and its proof: "AI property manager for operators: add doors, not headcount", over 100k units managed, 91% of tenant queries resolved at first contact. Do the same for the solutions pages, and set separate UK and U.S. descriptions if the switcher serves different versions.

    Matching the search snippet to the page lifts click-through and tells both search engines and AI assistants who the product is for.

    Risks and how to handle them

    • Losing landlord searches

      Keep "AI property manager" in the title.

    Evidence

    • Your websiteHomepage (checked November 9, 2026): page title "Your properties leased and maintained. 24/7." but H1 "Make your property managers AI powered"; meta description "AI property management software that automates rent collection, maintenance requests, and tenant communication. Save 20+ hours per week."; "Over 100k units managed"; FAQ: "91% of tenant queries resolve at first contact"; a US/UK/Global switcher; testimonials labelled by city and unit count from Birmingham, London, Manchester, Dubai, Munich, New York and California; integration logos include Reapit, Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks alongside Yardi and AppFolio.Source
    • Your websiteSite changes since December 2025: headline moved from "24/7 AI Property Manager for Landlords & Agents" to "Make your property managers AI powered"; PostHog added and Calendly removed; three analytics tools run on the site (Google Analytics, PostHog, Microsoft Clarity); no live chat.Source
  • 05

    Brickwise has already written eight "-alternative" pages (AppFolio, EliseAI, Latchel, Property Meld, RentEngine, ShowMojo, Tenant Turner, Vendoroo), but they sit under /lp/ and the EliseAI one has no link from the header, footer or menus. Pages that nothing links to are slow to rank and invisible to visitors who are comparing.

    Medium impactLow effort First result in 1 month Growth Marketer

    First action

    Add a footer link to a simple list of the eight pages.

    How to measure it

    Comparison page visits

    Now
    –
    Target
    2x
    By
    90 days

    Steps

    1. 1

      Build the hub

      /compare with all eight pages.

      Engineering Lead 1 day

    2. 2

      Link it

      Footer and features menu.

      Engineering Lead 1 hour

    3. 3

      Cross-link

      Each alternative page links to two others.

      Growth Marketer 2 hours

    4. 4

      Date and check claims

      Each table dated, rivals' features re-checked.

      Growth Marketer 1 day

    5. 5

      Add a UK comparison

      One page for the main UK alternative buyers raise in calls.

      Founding Partner, Sales 1 week

    6. 6

      Measure

      Visits and demos from the hub.

      Growth Marketer monthly

    First result
    1 month
    Cost
    $0
    Owner
    Growth Marketer

    Smallest test

    Add the footer link and watch indexing of the eight pages.

    Why it works

    Add a /compare hub listing every comparison with one line each, link it from the footer and the features menu, and cross-link the alternative pages to each other. Add a UK comparison for the tools UK agents weigh most, written fairly and dated.

    Internal links pass authority to pages already written, and a hub catches buyers who are mid-evaluation, the most valuable visitors on the site.

    Risks and how to handle them

    • Out-of-date rival claims

      Date every table and review quarterly.

    Evidence

    • Your websiteSitemap (checked November 9, 2026): 91 core pages and 32 blog posts; a property management directory of 16 URLs, all in California (10 cities, 4 company profiles); market reports and the real estate agent directory cover only California and San Diego; eight competitor "-alternative" pages under /lp/ (AppFolio, EliseAI, Latchel, Property Meld, RentEngine, ShowMojo, Tenant Turner, Vendoroo), and the EliseAI one is not linked from the header, footer or menus; two near-identical URLs, /features/rent-collection-accounting and /features/rent-collection-and-accounting; three NYC feature pages; no pricing page and no customer stories.Source
    • Competitor researchRivals' own homepages: EliseAI serves "housing and healthcare organizations" with LeasingAI and ResidentAI; Vendoroo offers "Property operations you can finally control" with an AI teammate for maintenance; Fixflo is UK repairs and compliance software for "1,600,000+ units" and "over 40% of UK letting agents", with its own Aidenn AI assistant.Source
  • 06

    The sitemap lists both /features/rent-collection-accounting and /features/rent-collection-and-accounting, alongside separate rent collection software and accounting pages. Near-duplicate URLs compete with each other in search and split links.

    Low impactLow effort First result in 1 month Engineering Lead

    First action

    Compare the two pages' search impressions in Search Console.

    How to measure it

    Rent collection page impressions

    Now
    –
    Target
    +20%
    By
    60 days

    Steps

    1. 1

      Compare

      Impressions and links for both URLs.

      Engineering Lead 1 hour

    2. 2

      Merge content

      Best sections into one page.

      Growth Marketer 2 hours

    3. 3

      Redirect

      301 the weaker URL.

      Engineering Lead 30 minutes

    4. 4

      Update sitemap

      Remove the old URL.

      Engineering Lead 30 minutes

    5. 5

      Audit feature pages

      Find other overlapping pairs.

      Growth Marketer 1 day

    6. 6

      Check results

      Search Console after a month.

      Engineering Lead 1 month

    First result
    1 month
    Cost
    $0
    Owner
    Engineering Lead

    Smallest test

    Redirect the weaker URL today.

    Why it works

    Pick the stronger of the two pages, 301 the other into it, and check the other feature pages (property management software, platform, landlord software) for the same overlap. Give each remaining page one distinct search intent.

    One clear page per intent ranks better than two halves.

    Risks and how to handle them

    • Temporary ranking dip

      Redirect to the closest page.

    Evidence

    • Your websiteSitemap (checked November 9, 2026): 91 core pages and 32 blog posts; a property management directory of 16 URLs, all in California (10 cities, 4 company profiles); market reports and the real estate agent directory cover only California and San Diego; eight competitor "-alternative" pages under /lp/ (AppFolio, EliseAI, Latchel, Property Meld, RentEngine, ShowMojo, Tenant Turner, Vendoroo), and the EliseAI one is not linked from the header, footer or menus; two near-identical URLs, /features/rent-collection-accounting and /features/rent-collection-and-accounting; three NYC feature pages; no pricing page and no customer stories.Source
  • 07

    Real visitors already pass Core Web Vitals and the mobile score is 97, so speed is not a problem. Two small things remain: the viewport tag disables or limits zoom, which is Google's one accessibility flag for the site, and the hero image is the largest element, with about 0.6 seconds and 107 KB to save.

    Low impactLow effort First result in 1 week Engineering Lead

    First action

    Edit the viewport meta tag.

    How to measure it

    Accessibility score

    Now
    –
    Target
    100
    By
    2 weeks

    Steps

    1. 1

      Fix the viewport

      Allow pinch zoom.

      Engineering Lead 15 minutes

    2. 2

      Resize the hero

      Modern format, correct dimensions.

      Engineering Lead 1 hour

    3. 3

      Check other pages

      Same template on feature pages.

      Engineering Lead 1 hour

    4. 4

      Retest

      PageSpeed mobile and desktop.

      Engineering Lead 15 minutes

    5. 5

      Add a statement

      Short accessibility note in the footer.

      Growth Marketer 1 hour

    6. 6

      Monitor

      Field data monthly.

      Engineering Lead monthly

    First result
    1 week
    Cost
    $0
    Owner
    Engineering Lead

    Smallest test

    Ship the viewport change and retest.

    Why it works

    Remove user-scalable=no and any maximum-scale below 5 from the viewport tag, serve the hero image in a modern format at the right size, and run PageSpeed again. Add a short accessibility statement to the footer.

    It costs an hour, removes the only accessibility flag Google raises, and makes the hero load faster on slower phones.

    Risks and how to handle them

    • Layout breaks when zoomed

      Test on two phones before shipping.

    Evidence

    • PageSpeedGoogle PageSpeed (November 9, 2026): mobile 97/100, desktop 86/100; real visitors pass Core Web Vitals (LCP 1.2 s, INP 175 ms, CLS 0); the main lab fix is image delivery (about 0.6 s and 107 KB, with the hero image as the LCP element); one accessibility issue: the viewport tag disables or limits zoom.Source
  • 08

    The demo request page says "Our team will reach out to schedule a personalized discovery call" and asks for units only by segment; it does not ask country or which property management system the operator uses. Calendly was removed from the site. Meanwhile the new SDR must reach 15+ qualified meetings a month against an best-fit customer profile of "property managers with 100+ units", and is paid per best-fit customer profile meeting that turns up.

    High impactLow effort First result in 2 weeks Founding Partner

    First action

    Measure today's time from demo request to first contact.

    How to measure it

    Inbound meeting rate

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      Measure speed

      Current time to first contact.

      Founding Partner, Sales 1 day

    2. 2

      Add the questions

      Country, system, exact units.

      Engineering Lead 1 day

    3. 3

      Route in Attio

      100+ units to the SDR with a one-hour alert.

      Founding Partner, Sales 1 day

    4. 4

      Offer instant booking

      A calendar after the form for qualified requests.

      Engineering Lead 1 day

    5. 5

      Write openers

      By country and system.

      Sales Development Representative 1 day

    6. 6

      Track

      Meeting rate by speed band.

      Founding Partner, Sales weekly

    First result
    2 weeks
    Cost
    Staff time only
    Owner
    Founding Partner, Sales

    Smallest test

    Call every request within an hour for two weeks and compare.

    Why it works

    Add two questions to the demo request (country and current system) and an exact unit count. Route requests from 100+ unit operators to the SDR in Attio with a one-hour call target, and let them pick a time instantly; send smaller operators to the trial. Open each call with their system's integration page and their country's compliance page.

    Inbound leads that are called within the hour book far more meetings, and the two questions let the first call be specific instead of discovery.

    Risks and how to handle them

    • Longer form lowers requests

      Use dropdowns and test completion rate.

    Evidence

    • Your websiteDemo request page: "Our team will reach out to schedule a personalized discovery call", then a personalized demo, then pricing; units are chosen by segment (small, mid-market, enterprise); no question about country or property management system.Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source
    • Your websiteSite changes since December 2025: headline moved from "24/7 AI Property Manager for Landlords & Agents" to "Make your property managers AI powered"; PostHog added and Calendly removed; three analytics tools run on the site (Google Analytics, PostHog, Microsoft Clarity); no live chat.Source
  • 09

    The site runs three analytics tools, Google Analytics, PostHog and Microsoft Clarity, while the sales pipeline lives in Attio. With a $10m ARR goal and a new SDR paid per meeting and per closed ARR, the team needs to know which pages and campaigns create meetings, not three partial views of traffic.

    Medium impactLow effort First result in 1 month Co Founder and CTO

    First action

    List what each of the three tools is used for today.

    How to measure it

    Attributed meetings

    Now
    –
    Target
    90%
    By
    60 days

    Steps

    1. 1

      Inventory

      What each tool is used for, and by whom.

      Co-Founder and CTO 1 day

    2. 2

      Pick the source of truth

      One tool for the funnel.

      Co-Founder and CTO 1 day

    3. 3

      Remove duplicates

      Drop tags nobody uses.

      Engineering Lead 1 day

    4. 4

      Pass source to Attio

      Page and campaign on each demo request.

      Engineering Lead 2 days

    5. 5

      Build the dashboard

      Visits, demos, meetings, deals, ARR by source.

      Growth Marketer 2 days

    6. 6

      Review weekly

      With sales.

      Founding Partner, Sales weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Co Founder and CTO

    Smallest test

    Add the source page to the next ten demo requests in Attio.

    Why it works

    Name one owner, decide which tool is the source of truth for the website funnel (PostHog was added most recently), and keep the others only if they do something it can't. Pass the source page and campaign into Attio with every demo request so meetings and ARR can be traced back to content such as the Section 21 guide or the alternative pages.

    Fewer overlapping tags means less to maintain and a faster page, and attribution lets a 12-person team put effort where meetings come from.

    Risks and how to handle them

    • Losing a report someone relies on

      Ask the team before removing a tool.

    Evidence

    • Your websiteSite changes since December 2025: headline moved from "24/7 AI Property Manager for Landlords & Agents" to "Make your property managers AI powered"; PostHog added and Calendly removed; three analytics tools run on the site (Google Analytics, PostHog, Microsoft Clarity); no live chat.Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source

This quarter 11

The core plays for the next three months.

  • 10

    The site has no customer stories: testimonials are labelled only by city and unit count, and the headline numbers ("91% of tenant queries resolve at first contact", "Save 20+ hours per week") have no stated method. An independent review published in November 2026 called Brickwise "promising but unproven", noting that nearly all results come from Brickwise itself and the percentages have no published method, sample size or time period. Buyers who research before a demo will find that review.

    High impactMedium effort First result in 6 weeks Customer Success Lead

    First action

    Ask three quoted customers if they will be named.

    How to measure it

    Win rate on qualified demos

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Ask for permission

      Three UK and two U.S. customers.

      Customer Success Lead 1 week

    2. 2

      Pull the data

      Before and after from Alice's logs.

      Co-Founder and CTO 1 week

    3. 3

      Write the stories

      Problem, setup, numbers, method.

      Growth Marketer 2 weeks

    4. 4

      Add methods notes

      Under every homepage statistic.

      Co-Founder and CTO 2 days

    5. 5

      Publish a /customers page

      Filter by country and segment.

      Engineering Lead 3 days

    6. 6

      Use in sales

      In SDR sequences and demo follow-ups.

      Founding Partner, Sales ongoing

    First result
    6 weeks
    Cost
    Staff time; optional thank-you discount for named customers
    Owner
    Customer Success Lead

    Smallest test

    Publish one named story with its method and use it in ten SDR emails.

    Why it works

    Ask the strongest UK and U.S. customers (start with the London build-to-rent and Birmingham operators already quoted) for permission to publish named stories: portfolio, before and after, the numbers and how they were measured. Add a methods note under every homepage statistic: which customers, what period, how a "first contact resolution" is counted. Link the stories from the homepage, the solutions pages and the SDR's sequences.

    Named, measured proof is what turns "promising but unproven" into a shortlist, and methods notes make the existing numbers usable by buyers who must justify the purchase internally.

    Risks and how to handle them

    • Customers decline to be named

      Offer anonymised stories with verifiable detail such as portfolio type and size, plus a reference call.

    Evidence

    • Independent revieweseospace company spotlight (November 2026): "Treat it as promising but unproven"; nearly all published results come from Brickwise itself, with no meaningful independent reviews found, and the percentage figures have no published method, sample size or time period.Source
    • Your websiteHomepage (checked November 9, 2026): page title "Your properties leased and maintained. 24/7." but H1 "Make your property managers AI powered"; meta description "AI property management software that automates rent collection, maintenance requests, and tenant communication. Save 20+ hours per week."; "Over 100k units managed"; FAQ: "91% of tenant queries resolve at first contact"; a US/UK/Global switcher; testimonials labelled by city and unit count from Birmingham, London, Manchester, Dubai, Munich, New York and California; integration logos include Reapit, Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks alongside Yardi and AppFolio.Source
    • Your websiteSitemap (checked November 9, 2026): 91 core pages and 32 blog posts; a property management directory of 16 URLs, all in California (10 cities, 4 company profiles); market reports and the real estate agent directory cover only California and San Diego; eight competitor "-alternative" pages under /lp/ (AppFolio, EliseAI, Latchel, Property Meld, RentEngine, ShowMojo, Tenant Turner, Vendoroo), and the EliseAI one is not linked from the header, footer or menus; two near-identical URLs, /features/rent-collection-accounting and /features/rent-collection-and-accounting; three NYC feature pages; no pricing page and no customer stories.Source
  • 11

    The small operators page says pricing is per unit with no enterprise minimum, but shows no price, and there is no pricing page. Every operator, even one with 150 units, has to book a call to learn whether Brickwise is affordable, and the SDR spends meetings on budget questions.

    High impactMedium effort First result in 1 month Co Founder and CEO

    First action

    Write down the price per unit most small and mid-market deals actually closed at.

    How to measure it

    Pricing page to demo rate

    Now
    –
    Target
    8%
    By
    90 days

    Steps

    1. 1

      Analyse deals

      Closed price per unit by segment.

      Co-Founder and CEO 2 days

    2. 2

      Set the public price

      Starting price and what's included.

      Co-Founder and CEO 1 day

    3. 3

      Build the page

      GBP and USD, plus the calculator.

      Engineering Lead 1 week

    4. 4

      Link it

      Header, small operators page, demo page.

      Engineering Lead 1 hour

    5. 5

      Brief sales

      How to discuss list versus enterprise pricing.

      Founding Partner, Sales 1 day

    6. 6

      Measure

      Demo rate and deal size before and after.

      Growth Marketer monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Co Founder and CEO

    Smallest test

    Show a "from £X per unit" line on the small operators page for a month.

    Why it works

    Publish a simple /pricing page: a starting price per unit per month for small and mid-market operators, what is included (channels, maintenance, compliance, integrations), the trial, and "talk to us" for enterprise. Show it in pounds and dollars through the existing switcher. Add a calculator: units times price against the cost of one property manager.

    Operators compare tools on cost per door; a visible price filters out bad fits and lets good fits move faster, which raises meetings that turn into ARR.

    Risks and how to handle them

    • Anchoring enterprise deals low

      Publish small and mid-market prices only; keep enterprise custom.

    Evidence

    • Your websiteSmall operators page: "Run 1,000 units like you run 100"; pricing is per unit with no enterprise minimum, but no price is shown; "Try Alice free" gives no trial length or terms; the demo is a 20-minute walkthrough that doesn't require a PMS.Source
    • Your websiteSitemap (checked November 9, 2026): 91 core pages and 32 blog posts; a property management directory of 16 URLs, all in California (10 cities, 4 company profiles); market reports and the real estate agent directory cover only California and San Diego; eight competitor "-alternative" pages under /lp/ (AppFolio, EliseAI, Latchel, Property Meld, RentEngine, ShowMojo, Tenant Turner, Vendoroo), and the EliseAI one is not linked from the header, footer or menus; two near-identical URLs, /features/rent-collection-accounting and /features/rent-collection-and-accounting; three NYC feature pages; no pricing page and no customer stories.Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source
  • 12

    "Try Alice free" is the second button on every page, but the small operators page gives no trial length, terms or sign-up steps, and the button only jumps to an on-page anchor. Tenants already reach Alice by phone, WhatsApp or email, and the homepage invites visitors to "See how Alice responds". The fastest proof is to let an operator be the tenant.

    High impactMedium effort First result in 6 weeks Co Founder and CTO

    First action

    Script three sample tenant scenarios Alice handles well.

    How to measure it

    Trial-to-pilot rate

    Now
    –
    Target
    15%
    By
    1 quarter

    Steps

    1. 1

      Pick scenarios

      Leak, rent query, certificate renewal.

      Co-Founder and CTO 2 days

    2. 2

      Set up a demo line

      WhatsApp and phone numbers per country.

      Engineering Lead 1 week

    3. 3

      Build the flow

      Email, then number, then summary email.

      Engineering Lead 1 week

    4. 4

      State the terms

      What is free, for how long, what happens next.

      Co-Founder and CEO 1 day

    5. 5

      Route follow-up

      100+ unit operators to the SDR.

      Founding Partner, Sales 1 day

    6. 6

      Measure

      Starts, completions, demos, pilots.

      Growth Marketer weekly

    First result
    6 weeks
    Cost
    Telephony costs and engineering time
    Owner
    Co Founder and CTO

    Smallest test

    Put one WhatsApp demo number on the homepage for two weeks.

    Why it works

    Turn the button into a real first experience: the visitor enters a work email and gets a WhatsApp number or phone line where they play a tenant reporting a leak, a late rent question or a certificate query. Alice answers, triages and shows the job card it would create. Afterwards they get a summary email and a link to connect their own system for a 14-day pilot, with the SDR following up on 100+ unit operators.

    Operators believe what they experience as a tenant more than any statistic, and a trial that starts in two minutes catches visitors who will not book a call yet.

    Risks and how to handle them

    • Abuse of the demo line

      Require a work email and rate-limit per address.

    Builds on

    Evidence

    • Your websiteSmall operators page: "Run 1,000 units like you run 100"; pricing is per unit with no enterprise minimum, but no price is shown; "Try Alice free" gives no trial length or terms; the demo is a 20-minute walkthrough that doesn't require a PMS.Source
    • Your websiteBlog post of 4 May 2026: active deployments in the UK, US, continental Europe, the Middle East and Asia; London described as the largest property management market in Europe; tenants reach Alice by phone, WhatsApp or email.Source
  • 13

    Brickwise's Free Rental Property Estimator collects an email for every report but accepts U.S. addresses only. The company is headquartered in London, which it calls the largest property management market in Europe, and its new SDR works UK property managers. UK agents and landlords visiting the tool hit a dead end.

    Medium impactMedium effort First result in 1 month Engineering Lead

    First action

    Choose a UK rent data source and check its licence for commercial use.

    How to measure it

    UK rent reports

    Now
    –
    Target
    300 a month
    By
    1 quarter

    Steps

    1. 1

      Pick a data source

      UK listings or public rent statistics, licensed for this use.

      Co-Founder and CTO 1 week

    2. 2

      Add postcodes

      UK address lookup and GBP output.

      Engineering Lead 2 weeks

    3. 3

      Write UK copy

      Tool page and report wording.

      Growth Marketer 2 days

    4. 4

      Route leads

      UK managers to the SDR in Attio.

      Founding Partner, Sales 1 day

    5. 5

      Promote

      From the UK legal guide, LinkedIn and outreach.

      Growth Marketer ongoing

    6. 6

      Measure

      Reports, leads, meetings.

      Growth Marketer monthly

    First result
    1 month
    Cost
    Data licence plus engineering time
    Owner
    Engineering Lead

    Smallest test

    Launch London postcodes only.

    Why it works

    Add UK postcodes using UK comparable listings or public rent data, report in pounds per calendar month, and add a line on the new periodic tenancy rules for setting rent. Ask the same role question (manager, owner, renter) and send UK managers with portfolios to the SDR. Promote it in the Section 21 guide and UK outreach.

    A free valuation tool is the standard way letting agents win landlords, so agents will use it and share it, and every report captures a UK lead.

    Risks and how to handle them

    • Thin data outside cities

      Launch for London, Birmingham and Manchester first.

    Evidence

    • Your websiteFree Rental Property Estimator (/tools/rent-report): U.S. addresses only; email required; "Create my free report".Source
    • Your websiteBlog post of 4 May 2026: active deployments in the UK, US, continental Europe, the Middle East and Asia; London described as the largest property management market in Europe; tenants reach Alice by phone, WhatsApp or email.Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source
  • 14

    Brickwise built a directory engine for California: 16 property management pages across 10 cities plus company profiles, and a San Diego buyer's comparison with units managed, median rent and "Get introduced →" links. There is no UK equivalent, although the company's own testimonials come from Birmingham, London and Manchester.

    Medium impactMedium effort First result in 6 weeks Growth Marketer

    First action

    Draft the London page from public data, using the San Diego template.

    How to measure it

    Directory-sourced meetings

    Now
    –
    Target
    5 a month
    By
    1 quarter

    Steps

    1. 1

      Reuse the template

      San Diego layout for UK cities.

      Engineering Lead 2 days

    2. 2

      Gather public data

      Firms, areas, specialisms, sources cited.

      Growth Marketer 2 weeks

    3. 3

      Publish three cities

      London, Birmingham, Manchester.

      Growth Marketer 1 week

    4. 4

      Invite firms

      "Check your profile" emails.

      Sales Development Representative ongoing

    5. 5

      Keep it fair

      Clear inclusion rules and a corrections form.

      Growth Marketer 1 day

    6. 6

      Measure

      Visits, profile claims, meetings.

      Growth Marketer monthly

    First result
    6 weeks
    Cost
    Staff time; data licence if needed
    Owner
    Growth Marketer

    Smallest test

    Publish London only and send ten profile invitations.

    Why it works

    Publish "Best letting agents and property managers in London / Birmingham / Manchester (2026)" pages with the same fair structure: portfolio size where public, areas, specialisms and how to choose. Each listed firm is also a prospect for the SDR; invite them to check and improve their profile, which opens a conversation without a cold pitch.

    Directory pages capture landlords searching for a manager and give Brickwise a reason to contact every agent in a city, which suits a London SDR with a 100+ unit best-fit customer profile.

    Risks and how to handle them

    • Listed firms object

      Use public facts only and fix corrections within a day.

    Evidence

    • Your website"Best Property Management Companies in San Diego (2026): A Buyer's Comparison": 10 firms with units managed and median rent (Parcl Labs data), an FAQ and "Get introduced →" links; there is no UK equivalent.Source
    • Your websiteSitemap (checked November 9, 2026): 91 core pages and 32 blog posts; a property management directory of 16 URLs, all in California (10 cities, 4 company profiles); market reports and the real estate agent directory cover only California and San Diego; eight competitor "-alternative" pages under /lp/ (AppFolio, EliseAI, Latchel, Property Meld, RentEngine, ShowMojo, Tenant Turner, Vendoroo), and the EliseAI one is not linked from the header, footer or menus; two near-identical URLs, /features/rent-collection-accounting and /features/rent-collection-and-accounting; three NYC feature pages; no pricing page and no customer stories.Source
    • Your websiteHomepage (checked November 9, 2026): page title "Your properties leased and maintained. 24/7." but H1 "Make your property managers AI powered"; meta description "AI property management software that automates rent collection, maintenance requests, and tenant communication. Save 20+ hours per week."; "Over 100k units managed"; FAQ: "91% of tenant queries resolve at first contact"; a US/UK/Global switcher; testimonials labelled by city and unit count from Birmingham, London, Manchester, Dubai, Munich, New York and California; integration logos include Reapit, Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks alongside Yardi and AppFolio.Source
  • 15

    Brickwise's two 2026 "State of AI" reports are U.S. only (multifamily and single-family), combine third-party surveys with Brickwise platform data, and are ungated. UK letting agents, the market the London SDR is calling, get nothing comparable, and the U.S. reports state no sample size.

    Medium impactMedium effort First result in 2 months Growth Marketer

    First action

    Write a ten-question survey and send it to existing UK customers and prospects.

    How to measure it

    UK report leads

    Now
    –
    Target
    200
    By
    1 quarter

    Steps

    1. 1

      Write the survey

      Ten questions, five minutes.

      Growth Marketer 2 days

    2. 2

      Collect answers

      Customers, prospects, LinkedIn.

      Sales Development Representative 4 weeks

    3. 3

      Add platform data

      Anonymised UK query and maintenance numbers.

      Co-Founder and CTO 1 week

    4. 4

      Write the report

      Findings with sample size and method.

      Growth Marketer 2 weeks

    5. 5

      Launch

      Open summary, gated PDF, press pitch.

      Co-Founder and CEO 1 week

    6. 6

      Use in outreach

      One finding per SDR touch.

      Founding Partner, Sales ongoing

    First result
    2 months
    Cost
    Staff time; small incentive for respondents
    Owner
    Growth Marketer

    Smallest test

    Post three survey questions as LinkedIn polls first.

    Why it works

    Run a short survey of UK letting agents and property managers (AI use, tenant query volumes, compliance workload, readiness for the new tenancy system) and combine it with anonymised UK platform data. Publish the headline findings openly with the sample size and method, and offer the full PDF for an email. Use the findings as the opening line of SDR outreach and LinkedIn posts.

    Original UK data gets cited by trade press and gives the SDR a non-salesy reason to contact Property Directors.

    Risks and how to handle them

    • Too few responses

      Publish as a pulse survey with the sample size clearly stated.

    Evidence

    • Your website"The 2026 State of AI in U.S. Multifamily" (with a single-family edition): ungated, U.S. only, combining third-party surveys with Brickwise platform data "normalized to a 1,000-unit portfolio"; findings such as 94% of operators implementing or planning AI and 76% running AI across disconnected vendors; no sample size stated.Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source
  • 16

    Under the Renters' Rights Act every private landlord must register on a Private Rented Sector Database, which is expected to begin a phased regional roll-out from late 2026, with a landlord ombudsman to follow. Each regional start is a moment when agents and their landlords must gather property records and certificates, exactly the admin Alice's compliance features handle. The London SDR needs a reason to call 50+ times a day.

    High impactLow effort First result in When the first region opens Founding Partner

    First action

    Set an alert for official PRS Database announcements and draft the first sequence.

    How to measure it

    PRS sprint meetings

    Now
    –
    Target
    10 per region
    By
    2 quarters

    Steps

    1. 1

      Track the schedule

      Official announcements by region.

      Growth Marketer ongoing

    2. 2

      Write the guide

      Getting landlord records ready, checked by a solicitor.

      Growth Marketer 1 week

    3. 3

      Build the sequence

      Email, call and LinkedIn touches.

      Founding Partner, Sales 2 days

    4. 4

      List agents by region

      100+ unit operators in Attio.

      Sales Development Representative 1 week

    5. 5

      Run the sprint

      Two weeks per region.

      Sales Development Representative 2 weeks

    6. 6

      Review

      Meeting rate against other sequences.

      Founding Partner, Sales per sprint

    First result
    When the first region opens
    Cost
    Staff time; legal review
    Owner
    Founding Partner, Sales

    Smallest test

    Send a readiness guide to 50 agents and count replies.

    Why it works

    Track the official roll-out schedule and, as each region opens, run a two-week outreach sprint to letting agents there: a short guide to getting landlords' records ready, an offer to load their portfolio's certificates into Alice, and a demo showing the evidence log. Publish a matching landing page per region.

    Outreach that arrives with a deadline the buyer already has converts better than generic AI pitches, and it ties Brickwise to compliance, its strongest UK testimonial.

    Risks and how to handle them

    • Roll-out dates slip

      Lead with readiness, not a deadline; adjust timing to official notices.

    Builds on

    Evidence

    • Public recordGowling WLG, "Renters' Rights Act 2025: the final countdown": "30 April 2026 will be the last day on which a section 21 notice can be served"; 31 July 2026 was the deadline for court proceedings on earlier notices; the PRS Database is "expected to begin a phased regional roll-out from late 2026"; ombudsman registration is "expected to be compulsory in around 2028".Source
    • Public recordGOV.UK guide to the Renters' Rights Act: the Act will "Abolish section 21 evictions" and make all assured tenancies periodic; once implemented, "landlords will no longer be able to serve new section 21 or old-style section 8 notices"; Royal Assent on 27 October 2025; landlords will be "legally required to register" on a Private Rented Sector Database and join a landlord ombudsman.Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source
  • 17

    Brickwise positions itself as "The AI layer for your system of record", but the partners page lists one partner, Rent Manager. Reapit is its only UK integration, and UK tools such as Alto, PayProp and Fixflo appear only as logos. Fixflo alone is used by over 40% of UK letting agents and now has its own AI assistant, so partnering or clearly complementing UK systems decides how Brickwise reaches those agents.

    High impactMedium effort First result in 1 quarter Co Founder and CEO

    First action

    Ask Reapit about its marketplace listing process.

    How to measure it

    Partner-sourced pipeline

    Now
    –
    Target
    15% of UK meetings
    By
    2 quarters

    Steps

    1. 1

      Choose two partners

      Where Alice's integration is strongest.

      Co-Founder and CTO 1 week

    2. 2

      Apply for listings

      Marketplaces and partner directories.

      Co-Founder and CEO 2 weeks

    3. 3

      Publish partner pages

      Same format as the Rent Manager page.

      Growth Marketer 1 week

    4. 4

      Co-host a webinar

      The new tenancy system and AI for their customers.

      Co-Founder and CEO 1 month

    5. 5

      Offer referral fees

      For partner account managers.

      Founding Partner, Sales 1 week

    6. 6

      Track

      Partner-sourced meetings in Attio.

      Founding Partner, Sales monthly

    First result
    1 quarter
    Cost
    Staff time and referral fees
    Owner
    Co Founder and CEO

    Smallest test

    Get one marketplace listing live.

    Why it works

    Pick two UK systems where Alice already works well (start with Reapit), agree a listing in their marketplace or partner directory, publish a joint page like the Rent Manager one, and run one co-hosted webinar for their customers on the new tenancy system. Offer a referral fee to the partner's account managers.

    A system of record's marketplace puts Brickwise in front of agents at the moment they look for add-ons, with the trust of a tool they already use.

    Risks and how to handle them

    • Partners see Brickwise as a competitor

      Position Alice as a layer that keeps data in their system.

    Builds on

    Evidence

    • Your websiteIntegrations page: 13 integrations with their own pages (AppFolio, Reapit, Salesforce, TenantCloud, Rent Manager, Yardi, RealPage, Entrata, Buildium, Rentvine, Propertyware, MRI Software, ResMan); Reapit is the only UK-focused one. Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks appear as homepage logos with no integration page (/integrations/alto returns 404). The partners page lists one partner, Rent Manager.Source
    • Competitor researchRivals' own homepages: EliseAI serves "housing and healthcare organizations" with LeasingAI and ResidentAI; Vendoroo offers "Property operations you can finally control" with an AI teammate for maintenance; Fixflo is UK repairs and compliance software for "1,600,000+ units" and "over 40% of UK letting agents", with its own Aidenn AI assistant.Source
  • 18

    Brickwise's own SDR plan values an best-fit customer profile meeting that turns up at £50 cash or £100 in equity, and a closed deal at 2% of first-year ARR. Property managers know each other through local networks and conferences, yet the site has no referral offer, and the partners page is about software systems, not customers.

    Medium impactLow effort First result in 1 month Customer Success Lead

    First action

    Set the reward using the SDR's per-meeting and per-deal numbers.

    How to measure it

    Customer referrals

    Now
    –
    Target
    5 meetings a month
    By
    1 quarter

    Steps

    1. 1

      Set the reward

      Per meeting and per live deal.

      Co-Founder and CEO 1 day

    2. 2

      Build the page

      Simple form into Attio.

      Engineering Lead 2 days

    3. 3

      Tell customers

      Email and a line in reports.

      Customer Success Lead 1 day

    4. 4

      Ask at happy moments

      After renewals cleared or a backlog fixed.

      Customer Success Lead ongoing

    5. 5

      Pay quickly

      Within a week of the meeting.

      Co-Founder and CEO ongoing

    6. 6

      Measure

      Referrals, meetings, deals.

      Founding Partner, Sales monthly

    First result
    1 month
    Cost
    Credits per meeting and per live deal
    Owner
    Customer Success Lead

    Smallest test

    Email ten happy customers the offer.

    Why it works

    Offer existing customers a referral reward on the same economics: a credit for every introduced operator with 100+ units who takes a meeting, and a larger credit or rent-free months on Alice when the deal goes live. Add a referral page and a line in monthly reports, and ask at the moments customers are happiest (after a smooth renewal cycle or a cleared backlog).

    Referred operators close faster and churn less, and the team has already decided what a meeting is worth.

    Risks and how to handle them

    • Low-quality referrals

      Reward only best-fit customer profile meetings that take place.

    Evidence

    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source
    • Your websiteIntegrations page: 13 integrations with their own pages (AppFolio, Reapit, Salesforce, TenantCloud, Rent Manager, Yardi, RealPage, Entrata, Buildium, Rentvine, Propertyware, MRI Software, ResMan); Reapit is the only UK-focused one. Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks appear as homepage logos with no integration page (/integrations/alto returns 404). The partners page lists one partner, Rent Manager.Source
  • 19

    Brickwise already has strong data answers: separate US and EU/UK data environments, UK GDPR, Data Protection Act 2018 and PECR alignment, and DPAs (UK IDTA, EU SCCs) on request. But they sit on one text page with no trust centre and no third-party certification listed. Enterprise landlords' procurement teams ask for this before the second meeting.

    Medium impactMedium effort First result in 6 weeks Co Founder and CTO

    First action

    Gather the answers from the last enterprise security questionnaire.

    How to measure it

    Enterprise sales cycle

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Collect answers

      From past questionnaires.

      Co-Founder and CTO 2 days

    2. 2

      List subprocessors

      With regions.

      Co-Founder and CTO 1 day

    3. 3

      Build /trust

      Residency, DPA, retention, uptime.

      Engineering Lead 1 week

    4. 4

      Plan certification

      Choose the standard and date it.

      Co-Founder and CTO 1 week

    5. 5

      Answer pack

      Standard questionnaire answers for sales.

      Founding Partner, Sales 2 days

    6. 6

      Link it

      Enterprise page and demo follow-ups.

      Growth Marketer 1 hour

    First result
    6 weeks
    Cost
    Staff time; certification later
    Owner
    Co Founder and CTO

    Smallest test

    Turn the existing page into a downloadable answer pack.

    Why it works

    Create a /trust page: data residency by region, subprocessors, a downloadable DPA, retention, how tenant calls and messages are stored, uptime, and a dated plan for a recognised certification. Add a security questionnaire answer pack the SDR can send. Link it from the enterprise solutions page and the demo follow-up.

    Self-serve security answers shorten enterprise procurement and show maturity beyond the company's age.

    Risks and how to handle them

    • Overclaiming

      State only what is in place today and date the roadmap.

    Evidence

    • Your websiteSecurity and data protocol page: supports "UK GDPR, Data Protection Act 2018, and PECR"; separate US and EU/UK data environments; DPAs (UK IDTA, EU SCCs) available on request; no trust centre page and no third-party certification listed.Source
    • Your websiteAbout page: the founders ran a property management firm overseeing 130 properties before building Brickwise; headquartered in London; Y Combinator F2025; "$3M+" raised in the first six months; the plan is to start with maintenance and automate more of property operations; LinkedIn is the only social profile linked from the site.Source
  • 20

    Brickwise's newest blog posts are conference content: a NARPM convention review, an IMN Southern California review and an OpTech 2026 guide. The SDR is told to engage decision-makers at industry events. The posts are written after or around the events, but the meetings are what count.

    Medium impactMedium effort First result in Next event Founding Partner

    First action

    List the next three events the team will attend, including one UK event.

    How to measure it

    Conference meetings

    Now
    –
    Target
    10 per event
    By
    2 quarters

    Steps

    1. 1

      Pick events

      Next three, at least one in the UK.

      Founding Partner, Sales 1 day

    2. 2

      Publish guides early

      Two weeks before each event.

      Growth Marketer per event

    3. 3

      Open slots

      15-minute meetings on the guide page.

      Engineering Lead 1 day

    4. 4

      Book attendees

      Best-fit customer profile outreach before the event.

      Sales Development Representative 2 weeks

    5. 5

      Follow up

      Review post plus a personal note.

      Sales Development Representative 1 week

    6. 6

      Measure

      Meetings and pipeline per event.

      Founding Partner, Sales per event

    First result
    Next event
    Cost
    Event costs already planned
    Owner
    Founding Partner, Sales

    Smallest test

    Book five meetings before the next event.

    Why it works

    For each conference the team attends, publish the guide two weeks before, offer "15 minutes with Alice on your own tenant queries" slots, and have the SDR book them with attendees in the best-fit customer profile. Add UK lettings events to the calendar. After the event, turn the review post into a follow-up email to everyone met.

    Pre-booked conference meetings convert far better than booth traffic, and the content the team already writes becomes the invitation.

    Risks and how to handle them

    • Attendee lists unavailable

      Use LinkedIn event posts and speaker lists.

    Evidence

    • Your websiteBlog (32 posts): the newest posts are event reviews and guides (NARPM convention, IMN Southern California, an OpTech 2026 guide, late October to early November 2026); U.S. legal explainers (security deposit laws by state, Fair Housing Act, eviction process); five New York City data posts from January 2026; the two Section 21 guides are the main UK legal content.Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source

Big bets 2

Larger plays that can change the trajectory.

  • 21

    The Renters' Rights Act moved every private tenancy in England onto a new periodic system, ended Section 21, and adds a Private Rented Sector Database and a landlord ombudsman over the next few years. UK agents now carry more evidence and process per tenancy. Alice already logs tenant conversations, books certificate renewals and files evidence against the tenancy, and Fixflo, used by over 40% of UK agents, is adding AI to repairs and compliance.

    High impactHigh effort First result in 2 quarters Co Founder and CTO

    First action

    Interview five UK customers about the admin the new system has added since May 2026.

    How to measure it

    Renters' Rights module ARR

    Now
    –
    Target
    £500k
    By
    4 quarters

    Steps

    1. 1

      Interview customers

      Five UK operators on new admin since May 2026.

      Co-Founder and CEO 2 weeks

    2. 2

      Map the workflows

      Records, evidence, registration, communications.

      Co-Founder and CTO 2 weeks

    3. 3

      Legal review

      Templates and evidence formats with a housing solicitor.

      Co-Founder and CEO 1 month

    4. 4

      Build the module

      On top of existing logs and compliance tracking.

      Engineering Lead 2 months

    5. 5

      Pilot

      Three UK customers.

      Customer Success Lead 1 month

    6. 6

      Launch

      Pricing, page and SDR campaign.

      Founding Partner, Sales 1 month

    First result
    2 quarters
    Cost
    Two engineers for a quarter plus legal review
    Owner
    Co Founder and CTO

    Smallest test

    Build the evidence-file export for one pilot customer.

    Why it works

    Package a UK "new tenancy system" module: tenancy records converted to the periodic model, possession-ground evidence files built from Alice's logs, certificate and repair histories ready for database registration, and templated tenant communications reviewed by a housing solicitor. Sell it as an add-on to UK operators and as the headline of UK marketing.

    Regulation creates mandatory work; a product that does that work becomes hard to remove and gives Brickwise a UK story competitors without tenant-conversation logs cannot tell.

    Risks and how to handle them

    • Giving legal advice

      Provide records and templates reviewed by solicitors, with clear disclaimers.

    Builds on

    Evidence

    • Public recordGOV.UK guide to the Renters' Rights Act: the Act will "Abolish section 21 evictions" and make all assured tenancies periodic; once implemented, "landlords will no longer be able to serve new section 21 or old-style section 8 notices"; Royal Assent on 27 October 2025; landlords will be "legally required to register" on a Private Rented Sector Database and join a landlord ombudsman.Source
    • Your websiteCompliance page: "Every certificate tracked. Every renewal booked before it lapses." It lists fire, electrical, water and lift certificates and configurable "Section 8 and HUD HQS cycles"; it does not mention gas safety, EICR, EPC or the Renters' Rights Act.Source
    • Competitor researchRivals' own homepages: EliseAI serves "housing and healthcare organizations" with LeasingAI and ResidentAI; Vendoroo offers "Property operations you can finally control" with an AI teammate for maintenance; Fixflo is UK repairs and compliance software for "1,600,000+ units" and "over 40% of UK letting agents", with its own Aidenn AI assistant.Source
  • 22

    Brickwise says it manages over 100k units and resolves 91% of tenant queries at first contact. That is a dataset nobody else publishes in this form: what tenants ask about, when, through which channel, how fast repairs are booked, by country and property type. An independent reviewer criticised the lack of method behind Brickwise's numbers; a regular index with a published method turns that weakness into authority.

    High impactHigh effort First result in 2 quarters Co Founder and CTO

    First action

    Define five metrics that can be computed safely from aggregated logs.

    How to measure it

    Index citations

    Now
    –
    Target
    10 per edition
    By
    3 quarters

    Steps

    1. 1

      Define metrics

      Five aggregate measures and the method.

      Co-Founder and CTO 1 week

    2. 2

      Check privacy

      Aggregation thresholds and customer consent in contracts.

      Co-Founder and CEO 2 weeks

    3. 3

      Build the pipeline

      Quarterly export from logs.

      Engineering Lead 1 month

    4. 4

      Design the report

      Charts, method and UK/U.S. splits.

      Growth Marketer 2 weeks

    5. 5

      Pitch press

      UK and U.S. property trade titles.

      Co-Founder and CEO 1 week

    6. 6

      Repeat

      Every quarter, same method.

      Growth Marketer quarterly

    First result
    2 quarters
    Cost
    Engineering and design time
    Owner
    Co Founder and CTO

    Smallest test

    Publish one chart of out-of-hours query share with the method.

    Why it works

    Every quarter, publish anonymised, aggregated figures: top tenant query types, out-of-hours share, channel mix (phone, WhatsApp, email), time to contractor booked, and first-contact resolution, split UK and U.S., with the method and sample stated. Offer journalists and trade bodies the charts, and give the SDR one finding per quarter to open calls.

    Recurring, original data earns press and links, gets cited by AI assistants and makes Brickwise the reference point for AI in property operations.

    Risks and how to handle them

    • Customer data concerns

      Aggregate only, minimum thresholds, contractual consent.

    Builds on

    Evidence

    • Your websiteHomepage (checked November 9, 2026): page title "Your properties leased and maintained. 24/7." but H1 "Make your property managers AI powered"; meta description "AI property management software that automates rent collection, maintenance requests, and tenant communication. Save 20+ hours per week."; "Over 100k units managed"; FAQ: "91% of tenant queries resolve at first contact"; a US/UK/Global switcher; testimonials labelled by city and unit count from Birmingham, London, Manchester, Dubai, Munich, New York and California; integration logos include Reapit, Alto, PayProp, Fixflo, Goodlord, Xero and QuickBooks alongside Yardi and AppFolio.Source
    • Independent revieweseospace company spotlight (November 2026): "Treat it as promising but unproven"; nearly all published results come from Brickwise itself, with no meaningful independent reviews found, and the percentage figures have no published method, sample size or time period.Source
    • Your website"The 2026 State of AI in U.S. Multifamily" (with a single-family edition): ungated, U.S. only, combining third-party surveys with Brickwise platform data "normalized to a 1,000-unit portfolio"; findings such as 94% of operators implementing or planning AI and 76% running AI across disconnected vendors; no sample size stated.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 23

    Brickwise ran a public competition ("Choose our name and we'll pay your rent for a year"), saying "We are renaming the company and the public decides". Entries closed on 21 August and the page is still in the sitemap. A rename for a company with a 91-page site, 32 blog posts, directories and reports can either lose search equity or become the biggest launch moment of the year.

    Medium impactMedium effort First result in At launch Co Founder and CEO

    First action

    Update the competition page to say entries have closed.

    How to measure it

    Traffic retained

    Now
    –
    Target
    95%+
    By
    60 days after rename

    Steps

    1. 1

      Close the page

      "Entries closed" note and expected announcement.

      Growth Marketer 1 hour

    2. 2

      Build the redirect map

      Every URL, including blog, directory and reports.

      Engineering Lead 1 week

    3. 3

      Update listings

      Integrations, partners, YC profile, LinkedIn.

      Growth Marketer 1 week

    4. 4

      Brief customers

      What changes for tenants and contractors (numbers, emails).

      Customer Success Lead 1 week

    5. 5

      Launch week

      Winner story, press, demo push.

      Co-Founder and CEO 1 week

    6. 6

      Monitor

      Search Console for both domains.

      Engineering Lead 2 months

    First result
    At launch
    Cost
    The promised prize plus staff time
    Owner
    Co Founder and CEO

    Smallest test

    Draft the redirect map for the top 20 pages.

    Why it works

    Before the new name goes live: map every URL to its new home, keep brickwiseai.com redirecting permanently, update integration and partner listings, and brief customers. Then use the rename as news: announce the winner (with their permission), tie it to the UK product story, and run a launch week of demos. Meanwhile, close the competition page with a "thank you, entries closed" note so visitors aren't confused.

    Renames done with a redirect map keep traffic, and a winner story gives trade press a human angle.

    Risks and how to handle them

    • Tenants confused by a new name on calls and messages

      Keep Alice's name and phone numbers unchanged.

    Evidence

    • Your website/changeourname: "Choose our name and we'll pay your rent for a year"; "We are renaming the company and the public decides"; entries closed on 21 August; the page is still in the sitemap.Source
    • Your websiteSitemap (checked November 9, 2026): 91 core pages and 32 blog posts; a property management directory of 16 URLs, all in California (10 cities, 4 company profiles); market reports and the real estate agent directory cover only California and San Diego; eight competitor "-alternative" pages under /lp/ (AppFolio, EliseAI, Latchel, Property Meld, RentEngine, ShowMojo, Tenant Turner, Vendoroo), and the EliseAI one is not linked from the header, footer or menus; two near-identical URLs, /features/rent-collection-accounting and /features/rent-collection-and-accounting; three NYC feature pages; no pricing page and no customer stories.Source
  • 24

    Brickwise's founders ran a property management firm overseeing 130 properties and built Alice to handle the after-hours calls and contractor no-shows they lived with. LinkedIn is the only social channel linked from the site, and it is where Property Directors and Operations Leads, the SDR's targets, spend time. The story is on the About page but not in a regular channel.

    Medium impactLow effort First result in 1 month Co Founder and CEO

    First action

    Write the first post: the worst after-hours call from the old firm.

    How to measure it

    LinkedIn-sourced demos

    Now
    –
    Target
    8 a month
    By
    2 quarters

    Steps

    1. 1

      List stories

      Twenty situations from the old firm and Alice's logs.

      Co-Founder and CEO 1 day

    2. 2

      Set the format

      Problem, what went wrong, what Alice does.

      Growth Marketer 1 day

    3. 3

      Post weekly

      Same day each week.

      Co-Founder and CEO weekly

    4. 4

      Engage

      Reply to comments from operators.

      Sales Development Representative weekly

    5. 5

      Repurpose

      Best posts to blog and SDR openers.

      Growth Marketer monthly

    6. 6

      Measure

      Demo form source answers.

      Growth Marketer monthly

    First result
    1 month
    Cost
    $0
    Owner
    Co Founder and CEO

    Smallest test

    Post four stories in four weeks and compare engagement with company posts.

    Why it works

    Post once a week from the CEO's account: one real (anonymised) tenant or contractor situation from the old firm or from Alice's logs, what went wrong, what Alice does now. End with a soft invitation to try Alice on a WhatsApp number. Repurpose the best posts as blog articles and SDR openers.

    Operators trust people who have done their job, and a founder voice cuts through vendor content on LinkedIn.

    Risks and how to handle them

    • Tenant privacy

      Anonymise every story and change identifying details.

    Evidence

    • Your websiteAbout page: the founders ran a property management firm overseeing 130 properties before building Brickwise; headquartered in London; Y Combinator F2025; "$3M+" raised in the first six months; the plan is to start with maintenance and automate more of property operations; LinkedIn is the only social profile linked from the site.Source
    • HiringSales Development Representative, London office, in person (the only open role on Y Combinator's Work at a Startup board): best-fit customer profile is "property managers with 100+ units", selling to Property Directors, Operations Leads and Enterprise Landlords; 15+ qualified meetings a month by day 90 and 50+ calls or touchpoints a day; £50 cash or £100 in equity per best-fit customer profile meeting that turns up, plus 2% of first-year ARR per closed deal; the CRM is Attio; the company is a 12-person YC F25 team aiming for $10m ARR within 12 months.Source

03

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Independent research. Programmable wrote this playbook from public sources, as they stood on November 10, 2026, and cites them throughout. Brickwise AI did not commission, review or endorse it, and Programmable is not affiliated with Brickwise AI. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Brickwise AI runs its business.

Something wrong, or do you represent Brickwise AI? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 309 ideas

    UK basics and quick fixes: rewrite the Section 21 guides, UK compliance page, UK integration pages, homepage message, comparison hub, duplicate pages, zoom and images, demo routing and one analytics owner.

  2. Days 31 to 6011 ideas

    Proof, pricing and UK growth assets: case studies with method, a starting price, a real trial, the UK rent estimator, directory and report, PRS Database outreach, partner pages, referrals, a trust centre and event meetings.

  3. Days 61 to 904 ideas

    Commit to the bigger bets: Renters' Rights Act workflows inside Alice and a quarterly tenant-query index; plan the rename as a relaunch and start the founders' series.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value compliance handled without chasing. The most cited problem: after-hours tenant calls and contractor no-shows.

  • Feels like adding a team without the payroll
  • Certificates and renewals lapsing
  • In their words: “doors not headcount”

Market

Competitive landscape

4 competitors compared: EliseAI, Vendoroo, Fixflo and AppFolio, Yardi and other PMS vendors.

  • Gap to exploit: Up-to-date Renters' Rights Act workflows for UK letting agents
  • EliseAI: U.S. multifamily focus
  • Vendoroo: Several products still on a waitlist

Hiring signals

Brickwise has one open role, and it says a lot: a London, in-office Sales Development Representative targeting "property managers with 100+ units" (Property Directors, Operations Leads, Enterprise Landlords), with 15+…

  • Sales Development Representative (SDR), London: Outbound to UK property managers with 100+ units; 15+ qualified meetings a month. Ideas 1, 8, 13…

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