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Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. Built Technologies
Built Technologies logo

growth playbook · Oct 22, 2026

getbuilt.com (opens in a new tab)

Built Technologies growth playbook

Diagnosis

Built has a rare network: lenders managing over $300 billion and more than 80,000 borrowers and owners on one platform.

Its hiring shows the next push is the other side of that network: a campaign manager for owner, developer and contractor adoption, a product manager to grow Construction Financials, a Marketplace partnerships lead to build the vendor supply side, a data product manager, and AI-native revenue operations.

The website does not yet connect the two sides: borrower pages never offer the builder product, vendor sign-up exists only for inspectors, and owner and contractor proof is thin. This playbook turns existing borrowers into Construction Financials users first, then adds vendor join pages, builder proof, benchmarks and a free tier.

Growth Score

7/10

Biggest Opportunity

Sell to the 80,000 borrowers and owners who already use Built through their lender, and let builders pull their other lenders onto the network.

Biggest Risk

Procore, Rabbet, Land Gorilla and Northspyre each cover one side well; if Built does not show the value of both sides together, buyers will choose point tools.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Offer Construction Financials to the 80,000 borrowers and owners already using Built through their lender

    Count borrowers who submitted three or more draws in the last 90 days.

    High impact First result in 1 month
  2. 2

    Use one set of company numbers, and fix the homepage typo

    Fix the testimonial typo.

    Medium impact First result in 1 week
  3. 3

    Load the homepage video on click, not on arrival

    Swap the homepage player for a click-to-load poster.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 10Fill-ins · 8Reconsider · 1
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Built's new Campaign Marketing Manager is measured on "eligible-account adoption" and expansion among owners, developers and general contractors. The largest pool of eligible accounts is already inside Built: over 80,000 borrowers and owners submit draws through their lender's portal. The pages written for them, the borrower portal resources and the sponsored borrower portal pages, teach how to submit a draw and stop there. Neither mentions Construction Financials, the paid product that maps invoices and payables to the draw schedule so a builder can "create and submit draws in minutes". A builder who already trusts Built with draws never hears about the next step.

    High impactMedium effort First result in 1 month Campaign Marketing Manager

    First action

    Count borrowers who submitted three or more draws in the last 90 days.

    How to measure it

    Borrower-to-Construction Financials trials

    Now
    –
    Target
    200 a quarter
    By
    2 quarters

    Steps

    1. 1

      Size the pool

      Active borrowers by draw count and lender.

      Revenue Operations Analyst 2 days

    2. 2

      Update the pages

      Step-up section on both borrower resource pages.

      Campaign Marketing Manager 1 week

    3. 3

      Add the in-portal prompt

      After each draw, show the time saved with Construction Financials.

      Senior Product Manager, Construction Financials 1 month

    4. 4

      Write the sequence

      Three emails with the Copper Builders story and a tour link.

      Campaign Marketing Manager 1 week

    5. 5

      Agree lender rules

      Opt-out and co-branding for sponsoring lenders.

      Senior Manager, Client Success (Lender) 1 week

    6. 6

      Measure

      Trials, paid conversions and draw speed by cohort.

      Revenue Operations Analyst monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Campaign Marketing Manager

    Smallest test

    Add the section to the two resource pages and email 500 active borrowers.

    Run this outreach. The sequence sent for you: addresses found and verified, replies routed to your CRM. Usually live within days.

    Book a working session

    Why it works

    Add a step up to every borrower touchpoint. On the two resource pages, add a section: "Build your draws from your invoices", with a short video and a tour. In the portal, after each draw is submitted, show how long it took and how long Construction Financials would take. Send a three-email sequence to borrowers who submitted three or more draws in 90 days, with the Copper Builders story. Let lenders opt out for their borrowers.

    Borrowers already know the interface, the lender relationship and the value of fast draws, so they are the cheapest accounts Built will ever acquire. Measuring the step from portal user to paying account gives the campaign team the adoption number it is hired to move.

    Ready to use

    EmailBorrower step-up email 1

    Subject: Your draws on Built, in minutes instead of hours
    
    You already submit draws to your lender through Built. Construction Financials builds those draws for you: upload or sync your invoices, and Built codes them, maps them to your draw schedule and fills the request.
    
    Builders like Copper Builders use it to see every job in one snapshot.
    
    Take the five-minute tour: <tour link>
    
    Your lender still reviews every draw, exactly as today.

    Risks and how to handle them

    • Lenders see it as poaching their borrowers

      Position it as faster, cleaner draws for the lender too, and allow opt-out.

    • Small borrowers do not need it

      Target builders with several active projects first.

    Evidence

    • HiringCampaign Marketing Manager (Nashville, posted September 25, 2026): will "drive demand, adoption, and growth among Owners, Developers, and General Contractors", set success measures "including qualified pipeline, engagement, eligible-account adoption, and expansion indicators", and "care as much about product adoption and expansion as you do about pipeline", working with Growth, GTM Engineering, Events and ABM.Source
    • HiringEvery Built job post: "Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion."Source
    • Your websiteBorrower pages: /borrower-portal-resources/ ("Walk Through the New & Improved Borrower & Builder Portal": request draws, schedule inspections, export draw history) and /sponsored-borrower-portal-resources/ ("How to Submit a Draw Request", help desk, support line). Neither page's content mentions Construction Financials or offers any next step beyond the portal; /cla-plus-borrower-portal/ is written for lenders.Source
    • Your websiteConstruction Financials page: "Automatically extract and code invoice data"; "With payables and documents mapped to your draw schedule, you can create and submit draws in minutes"; budgets, invoices, compliance documents, lien waivers, payments and integrations; calls to action "Schedule a Demo" and "Take a Tour", no price. The owners and developers page quotes Copper Builders: "Frankly, I don't use the lenders that don't use Built anymore."Source
  • 02

    The homepage says 78,000+ owners and contractors and 340+ lenders; every job post says over 80,000 borrowers and owners and more than 350 lenders. A bank testimonial on the homepage begins "We we can fund". Built sells accuracy to banks.

    Medium impactLow effort First result in 1 week Campaign Marketing Manager

    First action

    Fix the testimonial typo.

    How to measure it

    Pages using the agreed figures

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      Fix typo

      Homepage testimonial.

      Web Developer 15 minutes

    2. 2

      Agree figures

      With finance and data.

      Staff Product Manager, Data 2 days

    3. 3

      Store them

      One shared source.

      Campaign Marketing Manager 1 day

    4. 4

      Update pages

      Homepage, about, press.

      Content Marketing Manager 2 days

    5. 5

      Update posts and decks

      Jobs and sales.

      Revenue Enablement Specialist 2 days

    6. 6

      Review

      Quarterly.

      Campaign Marketing Manager quarterly

    First result
    1 week
    Cost
    $0
    Owner
    Campaign Marketing Manager

    Smallest test

    Change the homepage numbers to match the job posts.

    Why it works

    Agree current figures (lenders, owners and contractors, active projects, capital managed), keep them in one source, and update the homepage, job boilerplate, decks and press pages. Fix the testimonial typo today.

    Matching numbers make claims believable to bank buyers and stop AI assistants from quoting conflicting figures.

    Risks and how to handle them

    • Numbers change often

      Use rounded figures and update quarterly.

    Evidence

    • Your websiteHomepage: "Fund, develop, build, and manage on one AI-powered platform", with tabs for Banks, Private Credit, Owners & Developers and General Contractors; "$300B+ Capital Managed", "78000+ Owners and Contractors on Built", "340+ Lenders on Built"; "85% Faster Funding", "98% Faster Insights", "60% Less Admin Work"; a bank testimonial that begins "We we can fund usually a commercial draw within four days".Source
    • HiringEvery Built job post: "Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion."Source
  • 03

    Real visitors fail Google's loading measure on the homepage. The page downloads 10.6 MB, and the Wistia video player is about 9 MB of it, with 203 requests and 2.4 s of blocking on phones.

    High impactLow effort First result in 1 month Web Developer

    First action

    Swap the homepage player for a click-to-load poster.

    How to measure it

    Homepage passing Core Web Vitals

    Now
    –
    Target
    Pass
    By
    60 days

    Steps

    1. 1

      Find videos

      Pages that embed Wistia.

      Web Developer 1 day

    2. 2

      Poster images

      One per video.

      Designer 1 day

    3. 3

      Click-to-load

      Homepage first.

      Web Developer 1 day

    4. 4

      Trim JavaScript

      Unused bundles.

      Web Developer 1 week

    5. 5

      Check events

      Video plays still tracked.

      GTM Engineer 1 day

    6. 6

      Re-test

      After 28 days.

      Web Developer 1 month

    First result
    1 month
    Cost
    $0
    Owner
    Web Developer

    Smallest test

    Ship the homepage change this week.

    Why it works

    Replace the embedded player with a poster image and play button that loads Wistia only when clicked. Do the same on other pages with videos, and re-check real-visitor data after 28 days.

    A lighter homepage loads faster for bank and builder visitors on phones and lifts demo requests.

    Risks and how to handle them

    • Fewer video plays

      Track plays; the poster still invites a click.

    Evidence

    • Google PageSpeedMobile homepage test (October 21, 2026): performance 36/100 (desktop 65); real visitors fail Core Web Vitals on loading (LCP 2.5 s at the 75th percentile) while responsiveness is good (INP 101 ms); the page downloads 10.6 MB, of which the Wistia video player accounts for about 9 MB across 203 requests and 2.4 s of main-thread blocking; about 1.5 MB of unused JavaScript.Source
    • Your websiteHomepage: "Fund, develop, build, and manage on one AI-powered platform", with tabs for Banks, Private Credit, Owners & Developers and General Contractors; "$300B+ Capital Managed", "78000+ Owners and Contractors on Built", "340+ Lenders on Built"; "85% Faster Funding", "98% Faster Insights", "60% Less Admin Work"; a bank testimonial that begins "We we can fund usually a commercial draw within four days".Source
  • 04

    The Marketplace Partnerships Lead is told vendor relationships "have grown inbound and passively". Built has a free "Join our network" page for inspectors, but none for appraisers, environmental consultants or title and closing firms, the next categories the role must grow.

    High impactLow effort First result in 1 month Marketplace Partnerships Lead

    First action

    Draft the appraiser page from the inspector page.

    How to measure it

    Qualified vendor applications

    Now
    –
    Target
    50 a quarter
    By
    2 quarters

    Steps

    1. 1

      Draft pages

      Three categories.

      Marketplace Partnerships Lead 1 week

    2. 2

      Set terms

      Fees and SLAs.

      Marketplace Partnerships Lead 1 week

    3. 3

      Build forms

      Into the qualification queue.

      GTM Engineer 3 days

    4. 4

      Publish

      Linked from Marketplace.

      Web Developer 1 day

    5. 5

      Promote

      Trade groups and lenders.

      Marketplace Partnerships Lead ongoing

    6. 6

      Measure

      Applications and activations.

      Revenue Operations Analyst monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Marketplace Partnerships Lead

    Smallest test

    Publish the appraiser page.

    Why it works

    Copy the inspector page model for each category: the lender demand they reach, the app or workflow they use, how and when they get paid, and a join form that feeds a qualification queue. Promote each page through lender referrals and trade groups.

    A clear front door turns passive referrals into a steady supply pipeline the new lead can work.

    Risks and how to handle them

    • Low-quality applicants

      Qualify against tiers and SLAs before activation.

    Evidence

    • HiringMarketplace Partnerships Lead (Nashville or New York, posted August 14, 2026): the Marketplace connects capital with "inspection firms, appraisers, environmental consultants, title and closing providers, materials suppliers"; "Most of Built's vendor relationships today have grown inbound and passively, through lender referrals, rather than through a deliberate program"; the role starts with "inspections, appraisal, environmental, and title/closing", then "labor & materials procurement", using "revenue share, referral fees, SaaS bundles, procurement margin".Source
    • Your websiteInspector Network page: "Join Built's Inspector Network for free and gain instant exposure to hundreds of participating lenders across the country", with the Built Inspect mobile app and "predictable monthly payments sent via direct deposit". The sitemap has no matching join page for appraisers, environmental consultants or title and closing firms; /title-solutions/ is written for buyers of title services.Source
  • 05

    Lien waiver management costs $1,000 a month, with discounts "when processing payments" that buyers must ask a specialist about. Contractors comparing tools see the full price and leave.

    Medium impactLow effort First result in 1 month Revenue Operations Analyst

    First action

    Agree discount bands with finance.

    How to measure it

    Lien waiver sign-ups

    Now
    –
    Target
    +25%
    By
    90 days

    Steps

    1. 1

      Set bands

      Discount by payment volume.

      Revenue Operations Analyst 1 week

    2. 2

      Design table

      Simple bands.

      Designer 2 days

    3. 3

      Publish

      Pricing page.

      Web Developer 1 day

    4. 4

      Brief sellers

      Same bands on calls.

      Revenue Enablement Specialist 1 day

    5. 5

      Track

      Sign-ups and payment volume.

      Revenue Operations Analyst weekly

    6. 6

      Adjust

      Quarterly.

      Revenue Operations Analyst quarterly

    First result
    1 month
    Cost
    Possible lower price
    Owner
    Revenue Operations Analyst

    Smallest test

    Add one example price to the page.

    Why it works

    Show a simple table or calculator: monthly payment volume through Built and the resulting price. Keep a "talk to us" option for large volumes.

    A visible discount turns the payments product into the reason to buy, and lifts payment volume.

    Risks and how to handle them

    • Margin pressure

      Tie the discount to payment volume, which earns revenue.

    Evidence

    • Your websiteLien waiver pricing: "Lien Waiver Management $1,000 /month", "Discounts available when processing payments" ("Talk to a specialist to see what you'd qualify for"), "State-mandated lien waiver forms + custom templates", "Unlimited free vendor accounts". Free tools: an invoice generator, a lien waiver generator and "Coming Soon: Offering Memorandum Generator". A blog post covers lien waiver notarization for "Texas, Mississippi and Wyoming".Source
    • Competitor researchRivals' own homepages: Rabbet, software for "Real Estate Development Management and Construction Loan Administration"; Land Gorilla, "Construction Loan Management Software" for "banks, credit unions and independent mortgage banks"; Northspyre, "Real Estate Development Management Software"; Siteline, "Construction Billing Software for Subcontractors"; Procore Pay, "automating the lien waiver exchange all within the Procore platform".Source
  • 06

    Built offers free invoice and lien waiver generators, with an offering memorandum generator "coming soon". These users are contractors and developers with a live need.

    Medium impactLow effort First result in 1 month Campaign Marketing Manager

    First action

    Add a "save and track" button to the lien waiver generator.

    How to measure it

    Trials from free tools

    Now
    –
    Target
    100 a quarter
    By
    2 quarters

    Steps

    1. 1

      Add save step

      Both generators.

      Web Developer 1 week

    2. 2

      Create accounts

      Free tier.

      Senior Product Manager, Construction Financials 2 weeks

    3. 3

      Nurture

      Three emails.

      Campaign Marketing Manager 1 week

    4. 4

      Ship OM tool

      Offering memorandum generator.

      Product Manager 1 quarter

    5. 5

      Track

      Tool use to trial.

      GTM Engineer weekly

    6. 6

      Improve

      Monthly.

      Campaign Marketing Manager monthly

    First result
    1 month
    Cost
    Development time
    Owner
    Campaign Marketing Manager

    Smallest test

    Add the save step to one generator.

    Why it works

    After a document is generated, offer to save it in a free Built account, track the waiver's signature, and start a Construction Financials or lien waiver trial. Ship the offering memorandum generator for developers.

    Free tools bring search traffic, and a save-and-track step turns it into accounts.

    Risks and how to handle them

    • Spam accounts

      Verify email before saving.

    Evidence

    • Your websiteLien waiver pricing: "Lien Waiver Management $1,000 /month", "Discounts available when processing payments" ("Talk to a specialist to see what you'd qualify for"), "State-mandated lien waiver forms + custom templates", "Unlimited free vendor accounts". Free tools: an invoice generator, a lien waiver generator and "Coming Soon: Offering Memorandum Generator". A blog post covers lien waiver notarization for "Texas, Mississippi and Wyoming".Source
    • HiringCampaign Marketing Manager (Nashville, posted September 25, 2026): will "drive demand, adoption, and growth among Owners, Developers, and General Contractors", set success measures "including qualified pipeline, engagement, eligible-account adoption, and expansion indicators", and "care as much about product adoption and expansion as you do about pipeline", working with Growth, GTM Engineering, Events and ABM.Source

This quarter 9

The core plays for the next three months.

  • 07

    Built already gives lenders co-branded landing pages and welcome guides. Lenders want faster, cleaner draws, which is what Construction Financials produces on the borrower side.

    High impactMedium effort First result in 1 quarter Senior Manager

    First action

    Pick three lenders with many active borrowers.

    How to measure it

    Borrowers on Construction Financials via lenders

    Now
    –
    Target
    300
    By
    3 quarters

    Steps

    1. 1

      Pick lenders

      Three pilots.

      Senior Manager, Client Success (Lender) 1 week

    2. 2

      Build kit

      Page, email, webinar.

      Campaign Marketing Manager 1 month

    3. 3

      Agree offer

      Trial terms.

      Manager, Account Management 2 weeks

    4. 4

      Launch

      With pilot lenders.

      Senior Manager, Client Success (Lender) 1 month

    5. 5

      Measure

      Draw speed and errors.

      Staff Product Manager, Data monthly

    6. 6

      Scale

      All interested lenders.

      Senior Manager, Client Success (Lender) quarterly

    First result
    1 quarter
    Cost
    Trial costs
    Owner
    Senior Manager, Client Success (Lender)

    Smallest test

    Run one lender webinar for borrowers.

    Why it works

    Add a co-branded "build your draws in minutes" page, email and webinar to the client resource center, with a lender-funded or Built-funded trial. Track draw speed and errors for borrowers who adopt.

    Lender endorsement is the strongest channel to builders and gives client success a concrete win to show banks.

    Risks and how to handle them

    • Lenders slow to promote

      Write the content for them.

    Builds on

    Evidence

    • Your websiteSitemap (581 URLs, checked October 21, 2026): 296 blog posts, 75 news items, 50 webinars, 28 case studies (about eight from builders, developers and contractors, the rest lenders), no comparison pages; a research page, "Borrower Incentive Program: Drive ROI & Boost Adoption" ("We're exploring an incentive that rewards developers for using Built's CLA+ and integrated services"); internal-looking pages such as brand standards, a client resource center (including "create co-branded landing page") and an older duplicate of a lien waiver page.Source
    • Your websiteConstruction Financials page: "Automatically extract and code invoice data"; "With payables and documents mapped to your draw schedule, you can create and submit draws in minutes"; budgets, invoices, compliance documents, lien waivers, payments and integrations; calls to action "Schedule a Demo" and "Take a Tour", no price. The owners and developers page quotes Copper Builders: "Frankly, I don't use the lenders that don't use Built anymore."Source
    • HiringSenior Product Manager, Construction Financials (posted October 13, 2026): the product for owners and general contractors "has a solid foundation and significant growth potential"; the job is "strengthening product-market fit" and finding "opportunities to connect Construction Financials with lender-side workflows".Source
  • 08

    About eight of Built's 28 case studies come from builders, developers and contractors; the rest are lenders. The campaign team must make the owner and contractor story "relevant, urgent, and easy to act on".

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    List the ten most active builder accounts.

    How to measure it

    Owner and contractor qualified pipeline

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Find customers

      Ten active builders.

      Manager, Account Management 2 weeks

    2. 2

      Interview

      Six stories.

      Product Marketing Manager 1 month

    3. 3

      Get numbers

      Hours, draw and payment speed.

      Staff Product Manager, Data 2 weeks

    4. 4

      Write and film

      Story, video, PDF.

      Content Marketing Manager 1 month

    5. 5

      Publish

      By segment.

      Web Developer 1 week

    6. 6

      Use in campaigns

      Ads and sequences.

      Campaign Marketing Manager ongoing

    First result
    1 quarter
    Cost
    Production budget
    Owner
    Product Marketing Manager

    Smallest test

    Publish one homebuilder story.

    Why it works

    Publish six new stories split by segment (homebuilder, commercial developer, general contractor), each with hours saved, draw speed and payment speed. Cut each into a short video and a one-page PDF for sellers.

    Peers persuade builders more than bank quotes, and segment-specific proof feeds every campaign.

    Risks and how to handle them

    • Customers decline

      Offer anonymised versions.

    Evidence

    • Your websiteSitemap (581 URLs, checked October 21, 2026): 296 blog posts, 75 news items, 50 webinars, 28 case studies (about eight from builders, developers and contractors, the rest lenders), no comparison pages; a research page, "Borrower Incentive Program: Drive ROI & Boost Adoption" ("We're exploring an incentive that rewards developers for using Built's CLA+ and integrated services"); internal-looking pages such as brand standards, a client resource center (including "create co-branded landing page") and an older duplicate of a lien waiver page.Source
    • HiringCampaign Marketing Manager (Nashville, posted September 25, 2026): will "drive demand, adoption, and growth among Owners, Developers, and General Contractors", set success measures "including qualified pipeline, engagement, eligible-account adoption, and expansion indicators", and "care as much about product adoption and expansion as you do about pipeline", working with Growth, GTM Engineering, Events and ABM.Source
    • Your websiteConstruction Financials page: "Automatically extract and code invoice data"; "With payables and documents mapped to your draw schedule, you can create and submit draws in minutes"; budgets, invoices, compliance documents, lien waivers, payments and integrations; calls to action "Schedule a Demo" and "Take a Tour", no price. The owners and developers page quotes Copper Builders: "Frankly, I don't use the lenders that don't use Built anymore."Source
  • 09

    Built has no comparison pages, while buyers compare it with Rabbet and Land Gorilla on the lender side and Northspyre, Siteline and Procore Pay on the owner and contractor side.

    Medium impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    Ask sellers which rival appears most in deals.

    How to measure it

    Comparison-page demos

    Now
    –
    Target
    20 a month
    By
    2 quarters

    Steps

    1. 1

      Pick rivals

      By buyer type.

      Product Marketing Manager 1 week

    2. 2

      Check facts

      Rivals' current features.

      Product Marketing Manager 1 week

    3. 3

      Write pages

      Fair tables.

      Content Marketing Manager 2 weeks

    4. 4

      Legal review

      Claims and trademarks.

      Legal Counsel 1 week

    5. 5

      Publish

      With demo paths.

      Web Developer 1 day

    6. 6

      Refresh

      Quarterly.

      Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Product Marketing Manager

    Smallest test

    Publish the Land Gorilla comparison first.

    Why it works

    Write fair comparison pages by buyer type: what each tool covers, integrations (Built connects to Procore Financials), lender network effects and switching help. Review claims with legal.

    Comparison searches come from buyers near a decision, and the lender network is a difference rivals cannot match.

    Risks and how to handle them

    • Outdated claims

      Date each page and cite sources.

    Evidence

    • Competitor researchRivals' own homepages: Rabbet, software for "Real Estate Development Management and Construction Loan Administration"; Land Gorilla, "Construction Loan Management Software" for "banks, credit unions and independent mortgage banks"; Northspyre, "Real Estate Development Management Software"; Siteline, "Construction Billing Software for Subcontractors"; Procore Pay, "automating the lien waiver exchange all within the Procore platform".Source
    • Your websiteSitemap (581 URLs, checked October 21, 2026): 296 blog posts, 75 news items, 50 webinars, 28 case studies (about eight from builders, developers and contractors, the rest lenders), no comparison pages; a research page, "Borrower Incentive Program: Drive ROI & Boost Adoption" ("We're exploring an incentive that rewards developers for using Built's CLA+ and integrated services"); internal-looking pages such as brand standards, a client resource center (including "create co-branded landing page") and an older duplicate of a lien waiver page.Source
    • Your websitePrograms and channels: a virtual keynote by the CEO and founder on November 5, 2026 promoted in a site-wide banner; Built University courses on lien waiver management; office-hour webinars such as "Getting Started with Built Vendors"; a news item titled "ABA endorses fintech provider Built's construction lending software"; integrations with nCino, Procore Financials, Sage Intacct, Yardi Voyager, QuickBooks and DocuSign.Source
  • 10

    Copper Builders says it no longer uses lenders that do not use Built. Builders who work with several lenders are a referral path to the lenders that are not yet customers.

    High impactMedium effort First result in 1 quarter Revenue Operations Analyst

    First action

    Ask 20 active builders which lenders they also use.

    How to measure it

    Builder-referred lender opportunities

    Now
    –
    Target
    15
    By
    2 quarters

    Steps

    1. 1

      Survey builders

      Other lenders they use.

      Campaign Marketing Manager 2 weeks

    2. 2

      Match

      Against lender customers.

      Revenue Operations Analyst 1 week

    3. 3

      Ask for intros

      Builder referral request.

      Manager, Account Management 1 month

    4. 4

      Brief sellers

      Talk track.

      Revenue Enablement Specialist 1 week

    5. 5

      Work deals

      Enterprise lender sellers.

      Enterprise Account Executive, Lender ongoing

    6. 6

      Measure

      Opportunities and wins.

      Revenue Operations Analyst monthly

    First result
    1 quarter
    Cost
    Referral thank-you budget
    Owner
    Revenue Operations Analyst

    Smallest test

    Survey 20 builders.

    Why it works

    Using account data, list builders active on Built who also borrow from lenders outside Built (from public construction loan data or by asking them). Ask those builders for an introduction and give enterprise sellers the list.

    A builder's request carries weight with a bank and opens doors that cold outreach cannot.

    Risks and how to handle them

    • Builders reluctant

      Offer a fee credit for each introduction.

    Evidence

    • Your websiteConstruction Financials page: "Automatically extract and code invoice data"; "With payables and documents mapped to your draw schedule, you can create and submit draws in minutes"; budgets, invoices, compliance documents, lien waivers, payments and integrations; calls to action "Schedule a Demo" and "Take a Tour", no price. The owners and developers page quotes Copper Builders: "Frankly, I don't use the lenders that don't use Built anymore."Source
    • HiringEvery Built job post: "Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion."Source
    • HiringRevenue team hiring: a Revenue Operations Analyst (October 15) as "Revenue Operations evolves into an AI-native function"; a Revenue Enablement Specialist (October 20) training "Account Executives, SDRs, Account Managers, Client Success Managers"; a Manager, Account Management (September 15) who will "Own the P&L for your territory or segment"; plus a Senior Manager, Client Success (Lender), an Enterprise Account Executive, Lender, and implementation consultants for lenders and construction.Source
  • 11

    Built's Marketplace sells inspections, title search and other diligence services inside the workflow, and account managers own a territory P&L. Many lenders use Built for draws but order services elsewhere.

    High impactMedium effort First result in 1 quarter Manager

    First action

    List lender accounts with no Marketplace orders.

    How to measure it

    Marketplace attach rate

    Now
    –
    Target
    +15 points
    By
    3 quarters

    Steps

    1. 1

      Score accounts

      Services vs loans.

      Revenue Operations Analyst 2 weeks

    2. 2

      Build offers

      Pilot terms.

      Marketplace Partnerships Lead 2 weeks

    3. 3

      Brief managers

      Gap lists.

      Manager, Account Management 1 week

    4. 4

      Run pilots

      One loan type.

      Manager, Account Management 1 quarter

    5. 5

      Report results

      Turn times and cost.

      Staff Product Manager, Data monthly

    6. 6

      Expand

      Successful pilots.

      Manager, Account Management quarterly

    First result
    1 quarter
    Cost
    Pilot discounts
    Owner
    Manager, Account Management

    Smallest test

    Offer inspections to ten draw-only lenders.

    Why it works

    Score each lender account by services used versus loans managed, give account managers a list of gaps, and offer a pilot of inspections or title for one loan type.

    Services raise revenue per account without new logos and make Built harder to replace.

    Risks and how to handle them

    • Lenders tied to vendors

      Let them bring their own vendors into Built.

    Evidence

    • HiringMarketplace Partnerships Lead (Nashville or New York, posted August 14, 2026): the Marketplace connects capital with "inspection firms, appraisers, environmental consultants, title and closing providers, materials suppliers"; "Most of Built's vendor relationships today have grown inbound and passively, through lender referrals, rather than through a deliberate program"; the role starts with "inspections, appraisal, environmental, and title/closing", then "labor & materials procurement", using "revenue share, referral fees, SaaS bundles, procurement margin".Source
    • HiringRevenue team hiring: a Revenue Operations Analyst (October 15) as "Revenue Operations evolves into an AI-native function"; a Revenue Enablement Specialist (October 20) training "Account Executives, SDRs, Account Managers, Client Success Managers"; a Manager, Account Management (September 15) who will "Own the P&L for your territory or segment"; plus a Senior Manager, Client Success (Lender), an Enterprise Account Executive, Lender, and implementation consultants for lenders and construction.Source
    • HiringStaff Product Manager, Data (posted October 14, 2026): "Every draw, inspection, budget change and payment that moves through Built leaves behind data"; owns "embedded reporting and analytics, portfolio insights, data delivery" and "shared metric definitions so a figure like 'percent complete' or 'funds disbursed' means the same thing", and the data behind "the AI Draw Agent and lender portfolio risk tools". Built manages "over $300 billion in annual capital for more than 340 lenders, including 45 of the top 100 U.S. banks".Source
  • 12

    The data product manager will own portfolio insights and shared metric definitions across 340+ lenders. Lenders want to know how their draw times and risk compare with peers.

    High impactMedium effort First result in 2 quarters Staff Product Manager

    First action

    Agree definitions for three benchmark measures.

    How to measure it

    Monthly benchmark viewers

    Now
    –
    Target
    60% of lenders
    By
    3 quarters

    Steps

    1. 1

      Define measures

      Three to start.

      Staff Product Manager, Data 2 weeks

    2. 2

      Build bands

      Anonymised peers.

      Data Engineer 1 month

    3. 3

      Privacy review

      Minimum group sizes.

      Legal Counsel 2 weeks

    4. 4

      Show in dashboard

      Embedded reporting.

      Staff Product Manager, Data 1 month

    5. 5

      Use in renewals

      Client success.

      Senior Manager, Client Success (Lender) ongoing

    6. 6

      Measure

      Use and retention.

      Staff Product Manager, Data quarterly

    First result
    2 quarters
    Cost
    Product time
    Owner
    Staff Product Manager, Data

    Smallest test

    Send three lenders a manual benchmark.

    Why it works

    Using shared definitions, show each lender its draw turn time, inspection time and budget overrun rate against anonymised peer bands. Use the benchmark in renewals and sales.

    Peer comparisons are only possible with Built's network and give lenders a reason to stay and expand.

    Risks and how to handle them

    • Lenders fear exposure

      Show only aggregated bands.

    Evidence

    • HiringStaff Product Manager, Data (posted October 14, 2026): "Every draw, inspection, budget change and payment that moves through Built leaves behind data"; owns "embedded reporting and analytics, portfolio insights, data delivery" and "shared metric definitions so a figure like 'percent complete' or 'funds disbursed' means the same thing", and the data behind "the AI Draw Agent and lender portfolio risk tools". Built manages "over $300 billion in annual capital for more than 340 lenders, including 45 of the top 100 U.S. banks".Source
    • Your websiteHomepage: "Fund, develop, build, and manage on one AI-powered platform", with tabs for Banks, Private Credit, Owners & Developers and General Contractors; "$300B+ Capital Managed", "78000+ Owners and Contractors on Built", "340+ Lenders on Built"; "85% Faster Funding", "98% Faster Insights", "60% Less Admin Work"; a bank testimonial that begins "We we can fund usually a commercial draw within four days".Source
  • 13

    Built's advantage is that lenders, owners and contractors share one platform, and enablement is training AEs, SDRs, account managers and client success managers. Sellers often pitch only one side.

    Medium impactLow effort First result in 1 quarter Revenue Enablement Specialist

    First action

    Write the two-sided talk track.

    How to measure it

    Deals with a lender and borrower product

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Write talk track

      Both sides.

      Revenue Enablement Specialist 1 week

    2. 2

      Build module

      Training and quiz.

      Revenue Enablement Specialist 2 weeks

    3. 3

      Certify

      All sellers.

      Revenue Enablement Specialist 1 month

    4. 4

      Add to CRM

      Network field on deals.

      Revenue Operations Analyst 1 week

    5. 5

      Review calls

      Monthly.

      Revenue Enablement Specialist monthly

    6. 6

      Measure

      Multi-product deals.

      Revenue Operations Analyst quarterly

    First result
    1 quarter
    Cost
    Training time
    Owner
    Revenue Enablement Specialist

    Smallest test

    Train one sales team.

    Why it works

    Build a module on network selling: how each side benefits from the other, the Copper Builders quote, borrower adoption numbers, and the next-step offer for each side. Certify sellers and track multi-product deals.

    Network value is the hardest thing for rivals to copy, so every seller should be able to explain it.

    Risks and how to handle them

    • Training forgotten

      Refresh each quarter with new stories.

    Evidence

    • HiringRevenue team hiring: a Revenue Operations Analyst (October 15) as "Revenue Operations evolves into an AI-native function"; a Revenue Enablement Specialist (October 20) training "Account Executives, SDRs, Account Managers, Client Success Managers"; a Manager, Account Management (September 15) who will "Own the P&L for your territory or segment"; plus a Senior Manager, Client Success (Lender), an Enterprise Account Executive, Lender, and implementation consultants for lenders and construction.Source
    • Your websiteConstruction Financials page: "Automatically extract and code invoice data"; "With payables and documents mapped to your draw schedule, you can create and submit draws in minutes"; budgets, invoices, compliance documents, lien waivers, payments and integrations; calls to action "Schedule a Demo" and "Take a Tour", no price. The owners and developers page quotes Copper Builders: "Frankly, I don't use the lenders that don't use Built anymore."Source
    • HiringEvery Built job post: "Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion."Source
  • 14

    Built promotes an AI Draw Agent and 85% faster funding. Bank buyers want measured, auditable results before trusting AI with draws.

    High impactMedium effort First result in 2 quarters Senior Product Manager

    First action

    Pick five lenders using the agent.

    How to measure it

    Lenders using the agent

    Now
    –
    Target
    +50%
    By
    3 quarters

    Steps

    1. 1

      Define measures

      Time, catches, overrides.

      Senior Product Manager, AI 2 weeks

    2. 2

      Collect data

      Five lenders.

      Staff Product Manager, Data 1 month

    3. 3

      Publish

      Results and method.

      Product Marketing Manager 1 month

    4. 4

      Dashboard panel

      Per lender.

      Staff Product Manager, Data 1 quarter

    5. 5

      Sell with it

      Enterprise deals.

      Enterprise Account Executive, Lender ongoing

    6. 6

      Update

      Quarterly.

      Staff Product Manager, Data quarterly

    First result
    2 quarters
    Cost
    Product time
    Owner
    Senior Product Manager, AI

    Smallest test

    Publish results for one lender with permission.

    Why it works

    Measure time per draw, error catches and reviewer overrides for lenders using the agent, publish anonymised results with method, and add a results panel in each lender's dashboard.

    Measured AI results win cautious bank buyers and justify pricing.

    Risks and how to handle them

    • Results vary by lender

      Show ranges.

    Evidence

    • HiringStaff Product Manager, Data (posted October 14, 2026): "Every draw, inspection, budget change and payment that moves through Built leaves behind data"; owns "embedded reporting and analytics, portfolio insights, data delivery" and "shared metric definitions so a figure like 'percent complete' or 'funds disbursed' means the same thing", and the data behind "the AI Draw Agent and lender portfolio risk tools". Built manages "over $300 billion in annual capital for more than 340 lenders, including 45 of the top 100 U.S. banks".Source
    • Your websiteHomepage: "Fund, develop, build, and manage on one AI-powered platform", with tabs for Banks, Private Credit, Owners & Developers and General Contractors; "$300B+ Capital Managed", "78000+ Owners and Contractors on Built", "340+ Lenders on Built"; "85% Faster Funding", "98% Faster Insights", "60% Less Admin Work"; a bank testimonial that begins "We we can fund usually a commercial draw within four days".Source
  • 15

    The CEO's virtual keynote on November 5 is promoted site-wide. A single event fades fast without follow-up.

    Medium impactLow effort First result in 1 quarter Campaign Marketing Manager

    First action

    Plan clips by buyer type.

    How to measure it

    Keynote-sourced opportunities

    Now
    –
    Target
    30
    By
    1 quarter

    Steps

    1. 1

      Plan clips

      By buyer type.

      Campaign Marketing Manager 1 week

    2. 2

      Cut videos

      Short clips.

      Video Editor 1 week

    3. 3

      Follow up

      Attendees and no-shows.

      GTM Engineer 1 week

    4. 4

      Office hours

      Weekly.

      Product Marketing Manager weekly

    5. 5

      Remove banner

      After the event.

      Web Developer 1 day

    6. 6

      Measure

      Pipeline.

      Revenue Operations Analyst monthly

    First result
    1 quarter
    Cost
    Editing time
    Owner
    Campaign Marketing Manager

    Smallest test

    Write the follow-up email now.

    Why it works

    Cut the keynote into feature clips for each buyer type, send segment follow-ups to attendees and no-shows, and run office hours on each new feature through December.

    Event content reused by segment extends reach and turns attendance into pipeline.

    Risks and how to handle them

    • Low attendance

      Treat replay viewers as attendees.

    Evidence

    • Your websitePrograms and channels: a virtual keynote by the CEO and founder on November 5, 2026 promoted in a site-wide banner; Built University courses on lien waiver management; office-hour webinars such as "Getting Started with Built Vendors"; a news item titled "ABA endorses fintech provider Built's construction lending software"; integrations with nCino, Procore Financials, Sage Intacct, Yardi Voyager, QuickBooks and DocuSign.Source
    • HiringCampaign Marketing Manager (Nashville, posted September 25, 2026): will "drive demand, adoption, and growth among Owners, Developers, and General Contractors", set success measures "including qualified pipeline, engagement, eligible-account adoption, and expansion indicators", and "care as much about product adoption and expansion as you do about pipeline", working with Growth, GTM Engineering, Events and ABM.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    The product manager is asked to improve product-market fit and connect Construction Financials to lender workflows, and Built is already researching incentives for developers. A free starting tier would put the product in every borrower's hands.

    High impactHigh effort First result in 3 quarters Senior Product Manager

    First action

    Model revenue for three tier designs.

    How to measure it

    Free-to-paid conversion

    Now
    –
    Target
    10%
    By
    4 quarters

    Steps

    1. 1

      Model tiers

      Three designs.

      Senior Product Manager, Construction Financials 1 month

    2. 2

      Interview borrowers

      Twenty builders.

      Senior Product Manager, Construction Financials 1 month

    3. 3

      Build

      Tier limits.

      Senior Product Manager, Construction Financials 1 quarter

    4. 4

      Pilot

      Three lenders.

      Senior Manager, Client Success (Lender) 1 quarter

    5. 5

      Price

      Upgrade path.

      Revenue Operations Analyst 1 month

    6. 6

      Scale

      All lenders.

      Senior Product Manager, Construction Financials 1 quarter

    First result
    3 quarters
    Cost
    Product time
    Owner
    Senior Product Manager, Construction Financials

    Smallest test

    Offer free use to 50 borrowers for one project.

    Why it works

    Give borrowers on a sponsoring lender a free tier (invoice capture and draw building for one project), charge for more projects, payments and lien waivers, and measure conversion to paid.

    A free tier inside an existing relationship removes the buying decision and grows paid use with the borrower's business.

    Risks and how to handle them

    • Free use without upgrades

      Cap projects and features.

    Builds on

    Evidence

    • HiringSenior Product Manager, Construction Financials (posted October 13, 2026): the product for owners and general contractors "has a solid foundation and significant growth potential"; the job is "strengthening product-market fit" and finding "opportunities to connect Construction Financials with lender-side workflows".Source
    • Your websiteSitemap (581 URLs, checked October 21, 2026): 296 blog posts, 75 news items, 50 webinars, 28 case studies (about eight from builders, developers and contractors, the rest lenders), no comparison pages; a research page, "Borrower Incentive Program: Drive ROI & Boost Adoption" ("We're exploring an incentive that rewards developers for using Built's CLA+ and integrated services"); internal-looking pages such as brand standards, a client resource center (including "create co-branded landing page") and an older duplicate of a lien waiver page.Source
    • Your websiteConstruction Financials page: "Automatically extract and code invoice data"; "With payables and documents mapped to your draw schedule, you can create and submit draws in minutes"; budgets, invoices, compliance documents, lien waivers, payments and integrations; calls to action "Schedule a Demo" and "Take a Tour", no price. The owners and developers page quotes Copper Builders: "Frankly, I don't use the lenders that don't use Built anymore."Source
    • Your websiteBorrower pages: /borrower-portal-resources/ ("Walk Through the New & Improved Borrower & Builder Portal": request draws, schedule inspections, export draw history) and /sponsored-borrower-portal-resources/ ("How to Submit a Draw Request", help desk, support line). Neither page's content mentions Construction Financials or offers any next step beyond the portal; /cla-plus-borrower-portal/ is written for lenders.Source
  • 17

    The Marketplace lead's next phase is "labor & materials procurement", using procurement margin. Built already sees budgets and payments for 86,000 active projects.

    High impactHigh effort First result in 4 quarters Marketplace Partnerships Lead

    First action

    Interview ten GCs on how they order materials.

    How to measure it

    Annual procurement volume

    Now
    –
    Target
    $10M
    By
    4 quarters

    Steps

    1. 1

      Interview GCs

      Ordering habits.

      Marketplace Partnerships Lead 1 month

    2. 2

      Pick suppliers

      Three regional.

      Marketplace Partnerships Lead 1 month

    3. 3

      Design flow

      Order to budget line.

      Senior Product Manager, Construction Financials 1 quarter

    4. 4

      Sign suppliers

      Commercial terms.

      Marketplace Partnerships Lead 1 quarter

    5. 5

      Pilot

      Twenty GCs.

      Marketplace Partnerships Lead 1 quarter

    6. 6

      Measure

      Volume and margin.

      Revenue Operations Analyst quarterly

    First result
    4 quarters
    Cost
    Product and partner costs
    Owner
    Marketplace Partnerships Lead

    Smallest test

    Run one supplier pilot with five GCs.

    Why it works

    Sign three regional materials suppliers, let general contractors order against their budget lines in Built with payment on draw, and take a procurement margin.

    Ordering where the budget lives saves contractors time and gives Built a revenue line tied to construction volume.

    Risks and how to handle them

    • Low supplier interest

      Start with suppliers already paid through Built.

    Evidence

    • HiringMarketplace Partnerships Lead (Nashville or New York, posted August 14, 2026): the Marketplace connects capital with "inspection firms, appraisers, environmental consultants, title and closing providers, materials suppliers"; "Most of Built's vendor relationships today have grown inbound and passively, through lender referrals, rather than through a deliberate program"; the role starts with "inspections, appraisal, environmental, and title/closing", then "labor & materials procurement", using "revenue share, referral fees, SaaS bundles, procurement margin".Source
    • HiringEvery Built job post: "Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion."Source
    • Your websiteConstruction Financials page: "Automatically extract and code invoice data"; "With payables and documents mapped to your draw schedule, you can create and submit draws in minutes"; budgets, invoices, compliance documents, lien waivers, payments and integrations; calls to action "Schedule a Demo" and "Take a Tour", no price. The owners and developers page quotes Copper Builders: "Frankly, I don't use the lenders that don't use Built anymore."Source
  • 18

    Built sees draws, inspections and budget changes across 86,000 projects. No one else publishes how fast construction money moves.

    High impactMedium effort First result in 3 quarters Staff Product Manager

    First action

    Pick four index measures.

    How to measure it

    Index downloads

    Now
    –
    Target
    5,000 a quarter
    By
    1 year

    Steps

    1. 1

      Pick measures

      Four.

      Staff Product Manager, Data 2 weeks

    2. 2

      Analyse

      Aggregated data.

      Data Analyst 1 month

    3. 3

      Privacy review

      No customer identifiable.

      Legal Counsel 2 weeks

    4. 4

      Write

      Index and commentary.

      Content Marketing Manager 2 weeks

    5. 5

      Launch

      Press and webinars.

      Communications Manager 1 week

    6. 6

      Repeat

      Quarterly.

      Staff Product Manager, Data quarterly

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Staff Product Manager, Data

    Smallest test

    Publish one chart on draw turn times.

    Why it works

    Publish a quarterly index of draw turn times, budget overruns and project progress by region and loan type, with a short commentary. Pitch it to trade press and use it in lender sales.

    Original data earns press and positions Built as the authority on construction finance.

    Risks and how to handle them

    • Data privacy

      Aggregate and suppress small groups.

    Evidence

    • HiringStaff Product Manager, Data (posted October 14, 2026): "Every draw, inspection, budget change and payment that moves through Built leaves behind data"; owns "embedded reporting and analytics, portfolio insights, data delivery" and "shared metric definitions so a figure like 'percent complete' or 'funds disbursed' means the same thing", and the data behind "the AI Draw Agent and lender portfolio risk tools". Built manages "over $300 billion in annual capital for more than 340 lenders, including 45 of the top 100 U.S. banks".Source
    • HiringEvery Built job post: "Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion."Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Built's lien waiver product includes "state-mandated lien waiver forms", and its blog covers notarization rules in Texas, Mississippi and Wyoming. Contractors search for their state's form.

    Medium impactLow effort First result in 1 quarter SEO Manager

    First action

    List the states with statutory forms and have counsel confirm.

    How to measure it

    State-page generator uses

    Now
    –
    Target
    1,000 a month
    By
    2 quarters

    Steps

    1. 1

      List states

      Statutory forms.

      SEO Manager 1 week

    2. 2

      Legal review

      Each state.

      Legal Counsel 1 month

    3. 3

      Write pages

      Form and rules.

      Content Marketing Manager 1 month

    4. 4

      Link generator

      Prefilled by state.

      Web Developer 2 weeks

    5. 5

      Publish

      All states.

      SEO Manager 1 week

    6. 6

      Update

      When laws change.

      Legal Counsel quarterly

    First result
    1 quarter
    Cost
    Writing and legal time
    Owner
    SEO Manager

    Smallest test

    Publish the Texas page first.

    Why it works

    Build a page per state with a statutory form: the form, when to use conditional and unconditional versions, notarization rules, and a "generate and track" button. Have counsel review each page.

    State-specific searches come from contractors with a live payment, and the generator turns them into accounts.

    Risks and how to handle them

    • Legal changes

      Date each page and review twice a year.

    Evidence

    • Your websiteLien waiver pricing: "Lien Waiver Management $1,000 /month", "Discounts available when processing payments" ("Talk to a specialist to see what you'd qualify for"), "State-mandated lien waiver forms + custom templates", "Unlimited free vendor accounts". Free tools: an invoice generator, a lien waiver generator and "Coming Soon: Offering Memorandum Generator". A blog post covers lien waiver notarization for "Texas, Mississippi and Wyoming".Source
  • 20

    Built University teaches lien waiver workflows, and banks struggle to train loan administrators. A recognised certificate makes Built part of their careers.

    Medium impactLow effort First result in 1 quarter Head of Built University

    First action

    Outline a five-lesson course.

    How to measure it

    Certificates issued

    Now
    –
    Target
    500
    By
    3 quarters

    Steps

    1. 1

      Outline

      Five lessons.

      Head of Built University 2 weeks

    2. 2

      Record

      Lessons.

      Learning Designer 1 month

    3. 3

      Badges

      LinkedIn.

      Web Developer 1 week

    4. 4

      Launch

      To lenders.

      Senior Manager, Client Success (Lender) 1 week

    5. 5

      Promote

      Trade groups.

      Campaign Marketing Manager ongoing

    6. 6

      Measure

      Certificates and leads.

      Revenue Operations Analyst quarterly

    First result
    1 quarter
    Cost
    Course production
    Owner
    Head of Built University

    Smallest test

    Publish lesson one.

    Why it works

    Offer a free certificate in construction draw administration (draws, inspections, lien waivers, risk), with badges for LinkedIn. Invite lender customers to put new staff through it.

    Staff trained on Built carry it to their next employer and push for it.

    Risks and how to handle them

    • Low completion

      Keep lessons under ten minutes.

    Evidence

    • Your websitePrograms and channels: a virtual keynote by the CEO and founder on November 5, 2026 promoted in a site-wide banner; Built University courses on lien waiver management; office-hour webinars such as "Getting Started with Built Vendors"; a news item titled "ABA endorses fintech provider Built's construction lending software"; integrations with nCino, Procore Financials, Sage Intacct, Yardi Voyager, QuickBooks and DocuSign.Source
    • HiringStaff Product Manager, Data (posted October 14, 2026): "Every draw, inspection, budget change and payment that moves through Built leaves behind data"; owns "embedded reporting and analytics, portfolio insights, data delivery" and "shared metric definitions so a figure like 'percent complete' or 'funds disbursed' means the same thing", and the data behind "the AI Draw Agent and lender portfolio risk tools". Built manages "over $300 billion in annual capital for more than 340 lenders, including 45 of the top 100 U.S. banks".Source
  • 21

    The public sitemap lists brand standards, client resource pages and an older duplicate of a lien waiver page. Internal pages in search results confuse buyers and can rank instead of product pages.

    Low impactLow effort First result in 2 weeks Web Developer

    First action

    Export the sitemap and flag internal URLs.

    How to measure it

    Internal URLs in the sitemap

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      Export

      All URLs.

      Web Developer 1 hour

    2. 2

      Flag

      Internal and retired.

      Content Marketing Manager 1 day

    3. 3

      Noindex or protect

      Internal pages.

      Web Developer 1 day

    4. 4

      Redirect

      Retired pages.

      Web Developer 1 day

    5. 5

      Resubmit

      Search Console.

      SEO Manager 1 hour

    6. 6

      Review

      Quarterly.

      Web Developer quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Web Developer

    Smallest test

    Remove the duplicate lien waiver page today.

    Why it works

    Review every sitemap URL, mark internal or retired pages noindex or move them behind login, and redirect retired pages to the current product pages.

    A clean index puts the right page in front of buyers.

    Risks and how to handle them

    • Customers lose links

      Keep client pages behind login, not deleted.

    Evidence

    • Your websiteSitemap (581 URLs, checked October 21, 2026): 296 blog posts, 75 news items, 50 webinars, 28 case studies (about eight from builders, developers and contractors, the rest lenders), no comparison pages; a research page, "Borrower Incentive Program: Drive ROI & Boost Adoption" ("We're exploring an incentive that rewards developers for using Built's CLA+ and integrated services"); internal-looking pages such as brand standards, a client resource center (including "create co-branded landing page") and an older duplicate of a lien waiver page.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Outreach1The sequence sent for you: addresses found and verified, replies routed to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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  • Jinba growth strategyAn enterprise AI workflow builder from Carnot AI: teams describe a workflow in plain language in Jinba Flow, test it on real data, and…24 growth ideas
  • Prezzee growth strategyDigital gift cards: brand eGift cards and the Prezzee Smart eGift Card, which the recipient swaps for one or more of hundreds of brands…22 growth ideas
  • Trio Teeth NZ growth strategyA New Zealand family brand (formerly Teeny Teeth) selling 3-sided manual and electric toothbrushes for kids, teens and adults, replacement…21 growth ideas

See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. Built Technologies did not commission, review or endorse it, and Programmable is not affiliated with Built Technologies. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Built Technologies runs its business.

Something wrong, or do you represent Built Technologies? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Borrower step-up, matching numbers, lighter homepage, vendor join pages, lien waiver discount table and free-tool trials; clean the sitemap.

    Programmable can ship 1 of these in days.

  2. Days 31 to 6011 ideas

    Lender co-marketing, builder stories, comparison pages, builder referrals, Marketplace attach, benchmarks, two-sided training, AI results and keynote follow-up; state lien waiver pages and the certificate.

  3. Days 61 to 903 ideas

    Commit to the free tier, materials procurement and the draw index.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value faster draws. The most cited problem: slow, error-prone draw requests.

  • All jobs in one view
  • Spreadsheets and email chains
  • In their words: “draws”

Market

Competitive landscape

5 competitors compared: Land Gorilla, Rabbet, Northspyre, Procore Pay and 1 more.

  • Gap to exploit: Builder tools connected to the lender
  • Land Gorilla: Less builder-side product
  • Rabbet: Smaller lender network

Hiring signals

Built is pushing the builder side of its network and the services around it.

  • Campaign Marketing Manager: Owner, developer and contractor adoption. Ideas 1, 6, 15.
  • Senior Product Manager, Construction Financials: Product-market fit and lender connection. Ideas 1, 16.
  • Marketplace Partnerships Lead: Vendor supply side and procurement. Ideas 4, 17.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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