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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Green Mountain Diapers
Green Mountain Diapers logo

growth playbook · Oct 21, 2026

greenmountaindiapers.com (opens in a new tab)

Green Mountain Diapers growth playbook

Diagnosis

Green Mountain Diapers has what most small stores lack: its own award-winning products sold nowhere else, 27 years of expertise, fast in-house shipping and a site real visitors find fast. The gaps are in reach and proof.

Canada is turned away even though GMD is the only source of Cloth-eez and Workhorse, product pages show no review stars, the awards sit in the footer, 35 listings are sold out, the blog has been quiet since 2022, and the registry is sent elsewhere.

This playbook opens Canada for the exclusives, shows reviews and awards, cleans the catalogue and captures beginners first, then builds a due-date email series, an in-house registry, video and kit comparisons, and bets on wholesale, a grow-with-me plan and one marketplace.

Growth Score

6/10

Biggest Opportunity

GMD owns products no one else can sell. Getting them in front of more parents, starting with Canada, and showing the proof (reviews and awards) is the fastest growth.

Biggest Risk

A seven-person team has limited time, and brand-direct stores and marketplaces compete for parents who do not know Cloth-eez yet.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Open Canada for Cloth-eez and Workhorse, the diapers no one else can sell them

    Count last year's orders shipped to forwarder addresses and Canadian billing addresses.

    High impact First result in 1 month
  2. 2

    Put review stars on the product pages and in search results

    Check whether Klaviyo Reviews already holds reviews that are not displayed.

    High impact First result in 1 month
  3. 3

    Put the awards where shoppers decide: on the prefold, Workhorse and kit pages

    Write one award line for each winning product.

    Medium impact First result in 2 weeks

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 6Fill-ins · 9Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    GMD's own international page says it is "the only place to buy Cloth-eez Prefold Diapers and Workhorse Diapers", and in the same paragraph tells Canadian parents to "Use a search engine to find stores". So a Canadian parent who has read about the award-winning prefolds has nowhere to buy them except through a US package forwarder, which GMD already ships to. The warehouse in Brattleboro is a short drive from the border, orders leave within 24 hours, and the store runs on Shopify, which handles Canadian prices and checkout.

    High impactMedium effort First result in 1 month Owner

    First action

    Count last year's orders shipped to forwarder addresses and Canadian billing addresses.

    How to measure it

    Canadian orders

    Now
    –
    Target
    40 a month
    By
    6 months

    Steps

    1. 1

      Size the demand

      Forwarder and Canadian-billing orders over the last 12 months, and which products they bought.

      Owner 1 day

    2. 2

      Check the rules

      Canadian labelling and children's product requirements for the Cloth-eez line, with the supplier's paperwork.

      Owner 1 week

    3. 3

      Choose the products

      Cloth-eez, Workhorse, wipes and kits only for the first six months.

      Owner 1 day

    4. 4

      Set up the market

      Canadian dollar prices, duties and taxes at checkout, one shipping service and a free-shipping threshold.

      Website and email manager 3 days

    5. 5

      Price the shipping

      Ship test parcels of a kit and a dozen prefolds to two Canadian addresses and record cost and days.

      Fulfillment lead 1 week

    6. 6

      Rewrite the page

      The Canada page announces the Cloth-eez and Workhorse service, with costs and delivery times.

      Website and email manager 1 day

    7. 7

      Tell parents

      Email past forwarder customers and post in Canadian cloth-diaper groups.

      Customer service lead 1 week

    8. 8

      Review

      Orders, shipping cost per order, and problems after three months; add more brands only if it pays.

      Owner 3 months

    First result
    1 month
    Cost
    Test parcels and a few hours of setup
    Owner
    Owner

    Smallest test

    Turn on Canada for the Cloth-eez prefolds and one kit, and email ten past forwarder customers.

    Why it works

    Start small: open Canada for Cloth-eez prefolds, flats, Workhorse, wipes and the kits only, with prices in Canadian dollars and duties and taxes shown or collected at checkout so nothing is due at the door. Pick one tracked service (USPS Priority Mail International or UPS Standard), set a flat rate and a free-shipping threshold in Canadian dollars, and rewrite the Canada page to say "We now ship Cloth-eez and Workhorse to Canada". Keep returns simple: exchanges by mail, or refunds without return shipping on small items. Tell Canadian cloth-diaper groups and the forwarder customers already ordering.

    Exclusive products are the easiest export: Canadians cannot buy them anywhere else, so there is no price war, and the kit sizes ($100 to $185) carry the shipping cost. Forwarder orders show the demand already exists; removing the forwarder fee and the duty surprise turns it into direct orders.

    Ready to use

    ChecklistCanada launch list

    [ ] Forwarder and Canadian orders counted
    [ ] Labelling and children's product rules checked
    [ ] Product list: Cloth-eez, Workhorse, wipes, kits
    [ ] CAD prices and duties at checkout
    [ ] One tracked shipping service and threshold
    [ ] Two test parcels delivered
    [ ] Canada page rewritten
    [ ] Email to past forwarder customers

    Risks and how to handle them

    • Shipping eats the margin on small orders

      Set a minimum order or a higher flat rate below the free-shipping threshold.

    • Customs paperwork slows fulfillment

      Use the carrier's printed customs forms and keep the product list short.

    • Returns from Canada are expensive

      Offer exchanges or refunds without return on low-value items.

    Evidence

    • Your websiteCanada, Australia and International Shipping page: "Green Mountain Diapers does not ship internationally." It says "Green Mountain Diapers is the only place to buy Cloth-eez Prefold Diapers and Workhorse Diapers", tells Canadian parents to "Use a search engine to find stores", notes orders from Australia going to a package forwarder in Oregon, and confirms GMD ships to US military addresses and to mail forwarding services with US addresses.Source
    • Your websiteShipping page: $4.95 for 48-state orders up to $75, free shipping from $75, first class $3.95 for light orders; "Most orders leave here within a few hours of being placed to within 24 hours"; heavy orders west of the Mississippi can take five to eight days by UPS Ground; local pickup at the loading dock in Brattleboro, Vermont; "Green Mountain Diapers does not ship internationally."Source
    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
    • Your websitePublicity page: Cloth-eez Prefolds won Prefold Diaper of the Year in 2012, 2013, 2014, 2015 and 2016, Workhorse won Fitted Diaper of the Year in 2016, and Cloth-eez Organic Muslin Flats won Best Flats in the 2024 Cloth Diaper Community Choice Awards. "After a while, we stopped entering the competition. I wonder if we should have kept on entering."Source
    • programmable.infoDomain registered in 1999; Shopify store on Cloudflare; Klaviyo for email and newsletter; PayPal, Shop Pay and Venmo; 30-day returns; profiles on Facebook, Instagram (@greenmtndiapers), YouTube, TikTok and LinkedIn; DMARC set to reject. Shopify publishes an agent guide (agents.md) and shopping endpoints for AI assistants on the store.Source
  • 02

    GMD has a review thank-you page and Klaviyo Reviews loaded in its theme, yet the product structured data for Workhorse and the Cloth-eez prefolds has no rating or review count, so Google cannot show stars, and the homepage has one short quote. For products that won Diaper of the Year five years running, the proof is hidden.

    High impactLow effort First result in 1 month Website and email manager

    First action

    Check whether Klaviyo Reviews already holds reviews that are not displayed.

    How to measure it

    Top 30 products with stars

    Now
    –
    Target
    30
    By
    2 months

    Steps

    1. 1

      Check the app

      Reviews stored, widget settings and rating markup.

      Website and email manager 1 hour

    2. 2

      Turn on display

      Widget under the title and full reviews below the description.

      Website and email manager 1 day

    3. 3

      Add markup

      Rating and review count in the product structured data.

      Website and email manager 1 day

    4. 4

      Request reviews

      30 days after delivery, with a photo option.

      Website and email manager 1 day

    5. 5

      Homepage strip

      Six quotes about Cloth-eez and Workhorse.

      Website and email manager 2 hours

    6. 6

      Check search

      Rich result test and Search Console after four weeks.

      Website and email manager 1 month

    First result
    1 month
    Cost
    $0 with the existing app
    Owner
    Website and email manager

    Smallest test

    Turn on the widget for Workhorse and the organic prefolds.

    Why it works

    Switch on Klaviyo Reviews' product widget and its rating markup, send a review request 30 days after delivery (after a few washes), import any past reviews, and show the average and count under each product title. Add a reviews strip to the homepage with real quotes about Cloth-eez and Workhorse.

    Stars in search and on the page raise click-through and conversion, especially for first-time cloth parents who cannot touch the fabric.

    Risks and how to handle them

    • Few reviews at first

      Start with the best sellers and ask kit buyers first.

    Evidence

    • Your websiteProduct pages (Workhorse fitted diaper, Cloth-eez organic prefolds): the structured data carries name, brand, SKU, price and stock for every size but no rating or review count, so search results cannot show stars. The site has a "Thank you for your review!" page and the theme loads Klaviyo Reviews.Source
    • Your websitePublicity page: Cloth-eez Prefolds won Prefold Diaper of the Year in 2012, 2013, 2014, 2015 and 2016, Workhorse won Fitted Diaper of the Year in 2016, and Cloth-eez Organic Muslin Flats won Best Flats in the 2024 Cloth Diaper Community Choice Awards. "After a while, we stopped entering the competition. I wonder if we should have kept on entering."Source
    • Your websiteHomepage: H1 "Green Mountain Diapers"; sections for Cloth-eez Prefolds, Newborn, Thirsties USA, Mother-ease, Cloth Diapering for Beginners, a free 16-page washing booklet, an Octane AI "Find your diapers quiz", "Save 10-15% on Kits" and "Sign up and save"; the only customer quote is "Oh how I love these diapers!". The share image is served over http.Source
    • programmable.infoDomain registered in 1999; Shopify store on Cloudflare; Klaviyo for email and newsletter; PayPal, Shop Pay and Venmo; 30-day returns; profiles on Facebook, Instagram (@greenmtndiapers), YouTube, TikTok and LinkedIn; DMARC set to reject. Shopify publishes an agent guide (agents.md) and shopping endpoints for AI assistants on the store.Source
  • 03

    Cloth-eez Prefolds won Prefold Diaper of the Year five times and Workhorse won Fitted Diaper of the Year, and the muslin flats won in 2024, but the wins sit on a Publicity page linked from the footer.

    Medium impactLow effort First result in 2 weeks Owner

    First action

    Write one award line for each winning product.

    How to measure it

    Product page conversion

    Now
    –
    Target
    +10%
    By
    3 months

    Steps

    1. 1

      List winners

      Products and years.

      Owner 1 hour

    2. 2

      Write lines

      One sentence each.

      Owner 1 hour

    3. 3

      Add to products

      Under the title.

      Website and email manager 2 hours

    4. 4

      Add to kits

      Kits containing winners.

      Website and email manager 2 hours

    5. 5

      Homepage

      Cloth-eez section.

      Website and email manager 1 hour

    6. 6

      Enter again

      Next community awards.

      Owner yearly

    First result
    2 weeks
    Cost
    $0
    Owner
    Owner

    Smallest test

    Add the award line to Workhorse today.

    Why it works

    Add a small award line to each winning product and to every kit that contains them ("Prefold Diaper of the Year, 2012-2016"), add the 2024 flats award to the flats pages, and mention the awards in the homepage Cloth-eez section. Consider entering the community awards again.

    Third-party recognition reassures new parents choosing between unfamiliar products, and costs nothing to show.

    Risks and how to handle them

    • Old dates look stale

      Lead with the 2024 award and the run of wins.

    Evidence

    • Your websitePublicity page: Cloth-eez Prefolds won Prefold Diaper of the Year in 2012, 2013, 2014, 2015 and 2016, Workhorse won Fitted Diaper of the Year in 2016, and Cloth-eez Organic Muslin Flats won Best Flats in the 2024 Cloth Diaper Community Choice Awards. "After a while, we stopped entering the competition. I wonder if we should have kept on entering."Source
    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
    • Your websiteHomepage: H1 "Green Mountain Diapers"; sections for Cloth-eez Prefolds, Newborn, Thirsties USA, Mother-ease, Cloth Diapering for Beginners, a free 16-page washing booklet, an Octane AI "Find your diapers quiz", "Save 10-15% on Kits" and "Sign up and save"; the only customer quote is "Oh how I love these diapers!". The share image is served over http.Source
  • 04

    35 of 201 products are completely sold out, including three Economy Setup Kits (one showing $0.00), the discontinued white prefolds and stay-dry doublers, and one listing is a duplicate ending in "-copy". Shoppers and search engines land on dead ends.

    Medium impactLow effort First result in 1 week Website and email manager

    First action

    Export the sold-out list and mark each one discontinued or returning.

    How to measure it

    Fully sold-out listings

    Now
    –
    Target
    under 10
    By
    1 month

    Steps

    1. 1

      Export the list

      All 35 sold-out products.

      Website and email manager 1 hour

    2. 2

      Classify

      Discontinued or returning.

      Owner 1 hour

    3. 3

      Redirect

      Discontinued to replacements.

      Website and email manager 2 hours

    4. 4

      Fix test listings

      The $0 kit and the duplicate.

      Website and email manager 1 hour

    5. 5

      Add waitlists

      Back-in-stock form for returning items.

      Website and email manager 2 hours

    6. 6

      Monthly check

      New sold-outs.

      Website and email manager monthly

    First result
    1 week
    Cost
    $0
    Owner
    Website and email manager

    Smallest test

    Redirect the white prefold page to the organic prefolds.

    Why it works

    Redirect discontinued products to their replacement (white prefolds to organic prefolds), hide or fix the $0 kit and the duplicate, and add a "notify me when back" form to items that will return. Review the list monthly.

    Every dead-end page lost is a sale lost, and a tidy catalogue makes the kits easier to find.

    Risks and how to handle them

    • Losing old search traffic

      Redirect rather than delete.

    Evidence

    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
  • 05

    Prefold seconds sell out so fast that shoppers are told to log in and "Be on time", and the page now says they are not available. That is demand with nowhere to go.

    High impactLow effort First result in 1 month Customer service lead

    First action

    Add the Klaviyo form to the seconds page.

    How to measure it

    Waitlist members

    Now
    –
    Target
    1,000
    By
    3 months

    Steps

    1. 1

      Create list

      Seconds waitlist in Klaviyo.

      Website and email manager 1 hour

    2. 2

      Add form

      On the seconds page.

      Website and email manager 1 hour

    3. 3

      Write email

      Drop announcement.

      Customer service lead 1 hour

    4. 4

      Plan drop

      Waitlist first, then everyone.

      Owner 1 day

    5. 5

      Run drop

      Next batch.

      Fulfillment lead when available

    6. 6

      Review

      Sell-through time and new subscribers.

      Website and email manager after drop

    First result
    1 month
    Cost
    $0
    Owner
    Customer service lead

    Smallest test

    Put the form live today.

    Why it works

    Add a "tell me when seconds are back" form on the seconds page that joins a Klaviyo list, email that list first when the next batch arrives, and give newsletter subscribers an hour's head start.

    A waitlist turns a frustrating scramble into a reason to subscribe, and the next drop sells to known customers.

    Risks and how to handle them

    • Too many sign up for a small batch

      Say how many are available.

    Evidence

    • Your websiteCloth-eez Prefold Seconds page: "Seconds are not currently available." When they are, shoppers must log in and "Be on time" because "they often sell out quickly"; seconds are new, second-quality prefolds, sold as-is.Source
    • Your websiteCoupons page: "KITS have a discount built in and typically coupons do not apply to kits"; one code per order; newsletter subscribers get a unique coupon; "we don't up-price to mark down". The newsletter page offers a welcome coupon and the 16-page GMD How-to Booklet with double opt-in.Source
    • programmable.infoDomain registered in 1999; Shopify store on Cloudflare; Klaviyo for email and newsletter; PayPal, Shop Pay and Venmo; 30-day returns; profiles on Facebook, Instagram (@greenmtndiapers), YouTube, TikTok and LinkedIn; DMARC set to reject. Shopify publishes an agent guide (agents.md) and shopping endpoints for AI assistants on the store.Source
  • 06

    The 16-page washing booklet and the diaper quiz are GMD's best lead magnets, but on the homepage they sit below several product sections and in the footer. New parents arrive confused about where to start.

    Medium impactLow effort First result in 2 weeks Website and email manager

    First action

    Move the booklet offer to the top of the homepage.

    How to measure it

    Signup rate

    Now
    –
    Target
    +50%
    By
    2 months

    Steps

    1. 1

      Banner

      First-visit booklet offer.

      Website and email manager 2 hours

    2. 2

      Quiz first

      On the beginner page.

      Website and email manager 1 hour

    3. 3

      Quiz result

      Recommended kit.

      Owner 1 day

    4. 4

      Welcome series

      Booklet then kit guidance.

      Website and email manager 1 week

    5. 5

      Measure

      Signups and kit sales.

      Website and email manager monthly

    6. 6

      Adjust

      Test the banner wording.

      Website and email manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Website and email manager

    Smallest test

    Move the booklet block up today.

    Why it works

    Add a first-visit banner offering the booklet, make the quiz the first step on "New to cloth? Start here", and end the quiz with a recommended kit and a booklet download that joins the newsletter.

    Helping beginners first is how GMD has always sold; capturing the email keeps them through the months before the baby arrives.

    Risks and how to handle them

    • Banner annoys returning customers

      Show only on first visit.

    Evidence

    • Your websiteHomepage: H1 "Green Mountain Diapers"; sections for Cloth-eez Prefolds, Newborn, Thirsties USA, Mother-ease, Cloth Diapering for Beginners, a free 16-page washing booklet, an Octane AI "Find your diapers quiz", "Save 10-15% on Kits" and "Sign up and save"; the only customer quote is "Oh how I love these diapers!". The share image is served over http.Source
    • Your websiteCoupons page: "KITS have a discount built in and typically coupons do not apply to kits"; one code per order; newsletter subscribers get a unique coupon; "we don't up-price to mark down". The newsletter page offers a welcome coupon and the 16-page GMD How-to Booklet with double opt-in.Source
    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source

This quarter 10

The core plays for the next three months.

  • 07

    Workhorse and Cloth-eez prefolds come in newborn to extra-large sizes by weight, and the FAQ says families need 3 dozen diapers and 8-10 covers per size. Every family will need the next size, on a predictable schedule.

    High impactMedium effort First result in 1 quarter Website and email manager

    First action

    Add a due-date field to the newsletter form.

    How to measure it

    Customers ordering a second size

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Add the field

      Due date or birth month.

      Website and email manager 1 day

    2. 2

      Map the sizes

      Typical age for each weight range.

      Owner 1 day

    3. 3

      Write emails

      Six emails from pregnancy to potty training.

      Owner 2 weeks

    4. 4

      Build flow

      Klaviyo date-based flow.

      Website and email manager 1 week

    5. 5

      Link kits

      Right size each time.

      Website and email manager 1 day

    6. 6

      Measure

      Second-size orders.

      Website and email manager monthly

    First result
    1 quarter
    Cost
    $0 with Klaviyo
    Owner
    Website and email manager

    Smallest test

    Send one "time to size up" email to last spring's newborn kit buyers.

    Why it works

    Ask for the due date or baby's birth month at signup and checkout, then send timed emails: what to buy before birth, when newborn fits end, sizing up to small, medium and large, and potty training. Each email links the right kit or size.

    Timed, useful reminders turn one kit sale into several orders over two and a half years.

    Risks and how to handle them

    • Babies grow at different rates

      Talk in weight ranges and invite a size check.

    Evidence

    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
    • Your websiteCoupons page: "KITS have a discount built in and typically coupons do not apply to kits"; one code per order; newsletter subscribers get a unique coupon; "we don't up-price to mark down". The newsletter page offers a welcome coupon and the 16-page GMD How-to Booklet with double opt-in.Source
    • programmable.infoDomain registered in 1999; Shopify store on Cloudflare; Klaviyo for email and newsletter; PayPal, Shop Pay and Venmo; 30-day returns; profiles on Facebook, Instagram (@greenmtndiapers), YouTube, TikTok and LinkedIn; DMARC set to reject. Shopify publishes an agent guide (agents.md) and shopping endpoints for AI assistants on the store.Source
  • 08

    GMD sends registry shoppers to MyRegistry, and its own wishlists do not mark items as bought or hold quantities. Cloth diapering needs sets (3 dozen diapers, 8-10 covers), and duplicate or mismatched gifts are the usual result.

    High impactMedium effort First result in 1 quarter Owner

    First action

    Compare two Shopify registry apps with group gifting.

    How to measure it

    Registries created

    Now
    –
    Target
    30 a month
    By
    2 quarters

    Steps

    1. 1

      Choose app

      Registry with group gifting.

      Website and email manager 1 week

    2. 2

      Set up

      Kits first, then sizes.

      Website and email manager 1 week

    3. 3

      Test

      Create and buy from one.

      Customer service lead 1 day

    4. 4

      Promote

      Beginner page and emails.

      Website and email manager 1 week

    5. 5

      Thank givers

      Welcome offer for gift buyers.

      Website and email manager 1 day

    6. 6

      Measure

      Registries and gift orders.

      Owner monthly

    First result
    1 quarter
    Cost
    App subscription
    Owner
    Owner

    Smallest test

    Set up one sample registry with a kit.

    Why it works

    Offer a GMD registry built on a Shopify registry app, with kits as the main item, group gifting for the kit price, gift cards for later sizes and gift wrapping. Promote it in the welcome emails and on the beginner page.

    Kits are the right baby-shower gift, and a working registry brings new customers (the gift givers) to the store.

    Risks and how to handle them

    • Families still prefer big registries

      Keep the MyRegistry link too.

    Evidence

    • Your websiteGift Registries page: GMD "partners with MyRegistry for gift registry services" and links out to it; GMD Wishlists "do not act as registries - items are not removed from the list when people purchase them" and cannot hold quantities; electronic gift cards; gift wrapping for $4.95.Source
    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
  • 09

    GMD has a site "full of detailed information", photo pages of babies in every product and profiles on YouTube and TikTok. Parents learn prefold folds and washing routines by watching.

    High impactMedium effort First result in 1 quarter Owner

    First action

    Film one prefold fold on a phone this week.

    How to measure it

    Monthly social visits

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      List topics

      Twenty questions customers ask.

      Customer service lead 1 day

    2. 2

      Film

      One a week.

      Owner weekly

    3. 3

      Post

      Three platforms.

      Website and email manager weekly

    4. 4

      Embed

      On matching pages.

      Website and email manager weekly

    5. 5

      Reply

      Comments within a day.

      Customer service lead daily

    6. 6

      Review

      Top videos each month.

      Owner monthly

    First result
    1 quarter
    Cost
    A phone and an hour a week
    Owner
    Owner

    Smallest test

    Post one folding video.

    Why it works

    Film one short video a week from the warehouse: a fold, a size comparison, a washing routine, a kit unboxing. Post to TikTok, Instagram and YouTube Shorts and embed each on the matching product or how-to page.

    Video answers the "is this hard?" doubt that stops parents trying cloth, and the family-run story is a draw.

    Risks and how to handle them

    • Time pressure on a small team

      Batch-film four videos at once.

    Evidence

    • Your websiteAbout Us: "a small, family-owned online shop selling cloth diapering supplies", started in 1998; three generations of the family work at GMD alongside long-serving customer service and fulfillment staff; known for "quick and accurate in-house fulfillment and a site full of detailed information". The coupons page adds: "We are 7 people, and 5 of us have the same last name."Source
    • programmable.infoDomain registered in 1999; Shopify store on Cloudflare; Klaviyo for email and newsletter; PayPal, Shop Pay and Venmo; 30-day returns; profiles on Facebook, Instagram (@greenmtndiapers), YouTube, TikTok and LinkedIn; DMARC set to reject. Shopify publishes an agent guide (agents.md) and shopping endpoints for AI assistants on the store.Source
    • Your websiteThe pages sitemap lists 183 pages and the collections sitemap 144 collections, including size charts for prefolds, Workhorse and wool, an absorbency chart, "How to use cloth diapers on a newborn baby", preemie and twins pages, a #sharemygmdbaby hashtag page, a Black Friday collection and a clearance bin.Source
    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
  • 10

    There are 17 kits named Give it a Try, Try Both, Hello New Baby, Intermediate, Handwashing and more, from $99.95 to $184.65. Beginners cannot easily see what each contains or which suits them.

    Medium impactLow effort First result in 1 month Owner

    First action

    List the contents of each kit in a spreadsheet.

    How to measure it

    Kit page conversion

    Now
    –
    Target
    +15%
    By
    1 quarter

    Steps

    1. 1

      List contents

      All 17 kits.

      Customer service lead 1 day

    2. 2

      Group

      By situation.

      Owner 1 day

    3. 3

      Build page

      Comparison table.

      Website and email manager 2 days

    4. 4

      Link

      Homepage and quiz.

      Website and email manager 1 hour

    5. 5

      Show saving

      Dollars saved vs separate.

      Website and email manager 1 day

    6. 6

      Measure

      Kit sales mix.

      Owner monthly

    First result
    1 month
    Cost
    $0
    Owner
    Owner

    Smallest test

    Compare the four newborn kits first.

    Why it works

    Build one comparison page: kit, baby size, number of diapers and covers, fabric, price and saving, with a recommendation by situation (trying cloth, full-time from birth, handwashing). Link it from the homepage kit block and the quiz.

    Clear choices sell the higher-value kits and cut questions to customer service.

    Risks and how to handle them

    • Table gets out of date

      Update when kits change.

    Evidence

    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
    • Your websiteCoupons page: "KITS have a discount built in and typically coupons do not apply to kits"; one code per order; newsletter subscribers get a unique coupon; "we don't up-price to mark down". The newsletter page offers a welcome coupon and the 16-page GMD How-to Booklet with double opt-in.Source
    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
  • 11

    The blog's last post was a bread recipe in February 2025, and before that 2022. The how-to pages are updated constantly, so the knowledge is there but not reaching subscribers or search as new content.

    Medium impactMedium effort First result in 1 quarter Owner

    First action

    Pick twelve questions from customer emails.

    How to measure it

    Monthly blog visits

    Now
    –
    Target
    2,000
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      From support email.

      Customer service lead 1 week

    2. 2

      Plan twelve

      One a month.

      Owner 1 day

    3. 3

      Write

      Monthly.

      Owner monthly

    4. 4

      Send

      As the newsletter.

      Website and email manager monthly

    5. 5

      Link

      Products and how-to pages.

      Website and email manager monthly

    6. 6

      Review

      Visits and orders.

      Website and email manager quarterly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Owner

    Smallest test

    Publish the first question this month.

    Why it works

    Publish one post a month answering a real customer question (night-time leaks, ammonia, daycare), send it as the newsletter, and link to the detailed pages and products.

    Fresh answers bring search visits and give the newsletter a reason to be opened besides sales.

    Risks and how to handle them

    • Hard to keep up

      Reuse answers already given in support emails.

    Evidence

    • Your websiteBlog feed: the latest post is from February 2025 (a sourdough bread recipe); before that April 2022 (BioKleen laundry powder discontinued), August 2020, July 2019 and May 2019. Meanwhile the 183 information pages (washing, folding, size and absorbency charts, preemie and newborn photo pages) are updated often, most recently October 19, 2026.Source
    • Your websiteThe pages sitemap lists 183 pages and the collections sitemap 144 collections, including size charts for prefolds, Workhorse and wool, an absorbency chart, "How to use cloth diapers on a newborn baby", preemie and twins pages, a #sharemygmdbaby hashtag page, a Black Friday collection and a clearance bin.Source
    • Your websiteCoupons page: "KITS have a discount built in and typically coupons do not apply to kits"; one code per order; newsletter subscribers get a unique coupon; "we don't up-price to mark down". The newsletter page offers a welcome coupon and the 16-page GMD How-to Booklet with double opt-in.Source
  • 12

    GMD has served cloth-diapering families since 1998 and its products last through more than one child. Families expecting again need new covers, elastic repairs and a few new diapers, not a full kit.

    Medium impactMedium effort First result in 1 quarter Owner

    First action

    Pull customers with no order in two to four years.

    How to measure it

    Reactivated customers

    Now
    –
    Target
    200
    By
    2 quarters

    Steps

    1. 1

      Segment

      Last order two to four years ago.

      Website and email manager 1 day

    2. 2

      Build bundle

      Refresh items.

      Owner 1 day

    3. 3

      Write email

      Second-baby message.

      Owner 1 day

    4. 4

      Send

      In two waves.

      Website and email manager 1 week

    5. 5

      Follow up

      Non-openers.

      Website and email manager 2 weeks

    6. 6

      Measure

      Orders.

      Website and email manager monthly

    First result
    1 quarter
    Cost
    $0
    Owner
    Owner

    Smallest test

    Send to 500 lapsed customers.

    Why it works

    Email customers whose last order was two to four years ago with a refresh bundle (covers, doublers, wipes, elastic replacement) and the longevity guide. Ask if they are expecting again in the email.

    Past customers already trust the store, so a timely, useful offer converts well.

    Risks and how to handle them

    • Sensitive topic

      Keep the wording light and easy to opt out.

    Evidence

    • Your websiteAbout Us: "a small, family-owned online shop selling cloth diapering supplies", started in 1998; three generations of the family work at GMD alongside long-serving customer service and fulfillment staff; known for "quick and accurate in-house fulfillment and a site full of detailed information". The coupons page adds: "We are 7 people, and 5 of us have the same last name."Source
    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
    • Your websiteThe pages sitemap lists 183 pages and the collections sitemap 144 collections, including size charts for prefolds, Workhorse and wool, an absorbency chart, "How to use cloth diapers on a newborn baby", preemie and twins pages, a #sharemygmdbaby hashtag page, a Black Friday collection and a clearance bin.Source
    • programmable.infoDomain registered in 1999; Shopify store on Cloudflare; Klaviyo for email and newsletter; PayPal, Shop Pay and Venmo; 30-day returns; profiles on Facebook, Instagram (@greenmtndiapers), YouTube, TikTok and LinkedIn; DMARC set to reject. Shopify publishes an agent guide (agents.md) and shopping endpoints for AI assistants on the store.Source
  • 13

    GMD has preemie and twins pages and newborn kits, and sells "How to use cloth diapers on a newborn baby". Midwives, doulas and birth centers advise expecting parents directly.

    Medium impactMedium effort First result in 1 quarter Owner

    First action

    List 20 birth centers and doulas in the region.

    How to measure it

    Referred orders

    Now
    –
    Target
    30 a month
    By
    2 quarters

    Steps

    1. 1

      List

      Twenty professionals.

      Owner 1 week

    2. 2

      Make packs

      Sample and booklets.

      Fulfillment lead 1 week

    3. 3

      Codes

      One per professional.

      Website and email manager 1 day

    4. 4

      Send

      With a letter.

      Owner 1 week

    5. 5

      Follow up

      Phone call.

      Customer service lead 2 weeks

    6. 6

      Measure

      Orders per code.

      Website and email manager monthly

    First result
    1 quarter
    Cost
    Samples and postage
    Owner
    Owner

    Smallest test

    Send five packs.

    Why it works

    Offer midwives and doulas a free sample prefold and a stack of booklets with a referral code, plus a small commission or credit. Start with birth centers in Vermont, Massachusetts and New Hampshire.

    Recommendations from birth professionals reach parents at the decision moment, before they buy disposables.

    Risks and how to handle them

    • Low response

      Start with professionals who already recommend cloth.

    Evidence

    • Your websiteThe pages sitemap lists 183 pages and the collections sitemap 144 collections, including size charts for prefolds, Workhorse and wool, an absorbency chart, "How to use cloth diapers on a newborn baby", preemie and twins pages, a #sharemygmdbaby hashtag page, a Black Friday collection and a clearance bin.Source
    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
    • Your websiteCoupons page: "KITS have a discount built in and typically coupons do not apply to kits"; one code per order; newsletter subscribers get a unique coupon; "we don't up-price to mark down". The newsletter page offers a welcome coupon and the 16-page GMD How-to Booklet with double opt-in.Source
  • 14

    Shopify already publishes an agent guide and shopping endpoints for AI assistants on GMD's store. Parents increasingly ask assistants "what are the best prefold diapers", and the answers come from product data and pages.

    Medium impactLow effort First result in 1 quarter Website and email manager

    First action

    Ask three assistants about the best prefold diapers.

    How to measure it

    Assistant questions naming GMD

    Now
    –
    Target
    5 of 10
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Ten questions, three assistants.

      Website and email manager 1 day

    2. 2

      Fix titles

      Top 30 products.

      Website and email manager 1 week

    3. 3

      Cloth-eez page

      Story, fabric, awards.

      Owner 1 week

    4. 4

      Structured data

      Ratings and details.

      Website and email manager 1 week

    5. 5

      Recheck

      Quarterly.

      Website and email manager quarterly

    6. 6

      Adjust

      Gaps found.

      Website and email manager quarterly

    First result
    1 quarter
    Cost
    $0
    Owner
    Website and email manager

    Smallest test

    Write the About Cloth-eez page.

    Why it works

    Make product titles, descriptions and structured data spell out sizes, fabric, made-where and awards; add a clear "About Cloth-eez" page; check what assistants answer for ten common questions every quarter.

    Being the named answer for prefolds and fitted diapers brings high-intent shoppers.

    Risks and how to handle them

    • Answers change often

      Track trends, not single answers.

    Evidence

    • programmable.infoDomain registered in 1999; Shopify store on Cloudflare; Klaviyo for email and newsletter; PayPal, Shop Pay and Venmo; 30-day returns; profiles on Facebook, Instagram (@greenmtndiapers), YouTube, TikTok and LinkedIn; DMARC set to reject. Shopify publishes an agent guide (agents.md) and shopping endpoints for AI assistants on the store.Source
    • Your websiteProduct pages (Workhorse fitted diaper, Cloth-eez organic prefolds): the structured data carries name, brand, SKU, price and stock for every size but no rating or review count, so search results cannot show stars. The site has a "Thank you for your review!" page and the theme loads Klaviyo Reviews.Source
    • Your websitePublicity page: Cloth-eez Prefolds won Prefold Diaper of the Year in 2012, 2013, 2014, 2015 and 2016, Workhorse won Fitted Diaper of the Year in 2016, and Cloth-eez Organic Muslin Flats won Best Flats in the 2024 Cloth Diaper Community Choice Awards. "After a while, we stopped entering the competition. I wonder if we should have kept on entering."Source
    • Your websiteCanada, Australia and International Shipping page: "Green Mountain Diapers does not ship internationally." It says "Green Mountain Diapers is the only place to buy Cloth-eez Prefold Diapers and Workhorse Diapers", tells Canadian parents to "Use a search engine to find stores", notes orders from Australia going to a package forwarder in Oregon, and confirms GMD ships to US military addresses and to mail forwarding services with US addresses.Source
  • 15

    Most orders leave within a few hours to 24 hours, and the brands page says everything is in stock with no pre-sales. Those are strong promises buried in the shipping page.

    Medium impactLow effort First result in 2 weeks Fulfillment lead

    First action

    Agree a realistic cut-off time with fulfillment.

    How to measure it

    Cart-to-order rate

    Now
    –
    Target
    +5%
    By
    2 months

    Steps

    1. 1

      Set cut-off

      Realistic daily time.

      Fulfillment lead 1 day

    2. 2

      Add line

      Product pages and cart.

      Website and email manager 1 day

    3. 3

      Regions

      Typical days by region.

      Fulfillment lead 1 day

    4. 4

      Holidays

      Calendar rules.

      Website and email manager 1 day

    5. 5

      Measure

      Conversion.

      Website and email manager monthly

    6. 6

      Keep honest

      Check the promise weekly.

      Fulfillment lead weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Fulfillment lead

    Smallest test

    Add the line to the kit pages.

    Why it works

    Add a "Order by 2 pm, ships today" line on product pages and in the cart on business days, with the typical delivery time by region. Mention "packed by our family in Vermont".

    Fast, honest shipping is a reason to buy from a specialist instead of a marketplace.

    Risks and how to handle them

    • Missed promise

      Choose a cut-off the team always meets.

    Evidence

    • Your websiteShipping page: $4.95 for 48-state orders up to $75, free shipping from $75, first class $3.95 for light orders; "Most orders leave here within a few hours of being placed to within 24 hours"; heavy orders west of the Mississippi can take five to eight days by UPS Ground; local pickup at the loading dock in Brattleboro, Vermont; "Green Mountain Diapers does not ship internationally."Source
    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
    • Your websiteAbout Us: "a small, family-owned online shop selling cloth diapering supplies", started in 1998; three generations of the family work at GMD alongside long-serving customer service and fulfillment staff; known for "quick and accurate in-house fulfillment and a site full of detailed information". The coupons page adds: "We are 7 people, and 5 of us have the same last name."Source
  • 16

    GMD has a #sharemygmdbaby hashtag page and photo pages of real babies in its products, which it says shows babies "without the hype".

    Medium impactLow effort First result in 1 month Customer service lead

    First action

    Ask ten recent customers for photos.

    How to measure it

    Photo submissions

    Now
    –
    Target
    20 a month
    By
    1 quarter

    Steps

    1. 1

      Write ask

      With permission terms.

      Customer service lead 1 day

    2. 2

      Add to email

      Post-purchase.

      Website and email manager 1 day

    3. 3

      Select

      Monthly feature.

      Customer service lead monthly

    4. 4

      Reward

      Gift card.

      Customer service lead monthly

    5. 5

      Post

      Homepage and social.

      Website and email manager monthly

    6. 6

      Measure

      Submissions.

      Customer service lead monthly

    First result
    1 month
    Cost
    Gift cards
    Owner
    Customer service lead

    Smallest test

    Feature one photo this month.

    Why it works

    Feature one customer photo a month on the homepage and in the newsletter, with permission, and give the family a gift card. Ask for photos in the 30-day email.

    Real babies in real diapers are the most convincing product photos, and recognition builds loyalty.

    Risks and how to handle them

    • Privacy

      First names only and written permission.

    Evidence

    • Your websiteThe pages sitemap lists 183 pages and the collections sitemap 144 collections, including size charts for prefolds, Workhorse and wool, an absorbency chart, "How to use cloth diapers on a newborn baby", preemie and twins pages, a #sharemygmdbaby hashtag page, a Black Friday collection and a clearance bin.Source
    • Your websiteAbout Us: "a small, family-owned online shop selling cloth diapering supplies", started in 1998; three generations of the family work at GMD alongside long-serving customer service and fulfillment staff; known for "quick and accurate in-house fulfillment and a site full of detailed information". The coupons page adds: "We are 7 people, and 5 of us have the same last name."Source
    • programmable.infoDomain registered in 1999; Shopify store on Cloudflare; Klaviyo for email and newsletter; PayPal, Shop Pay and Venmo; 30-day returns; profiles on Facebook, Instagram (@greenmtndiapers), YouTube, TikTok and LinkedIn; DMARC set to reject. Shopify publishes an agent guide (agents.md) and shopping endpoints for AI assistants on the store.Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    GMD is the only seller of Cloth-eez and Workhorse and does not ship internationally, sending European parents to other stores. A wholesale line would put the award-winning products in those stores.

    High impactHigh effort First result in 3 quarters Owner

    First action

    Contact the two European stores already listed on the international page.

    How to measure it

    Wholesale accounts

    Now
    –
    Target
    5
    By
    3 quarters

    Steps

    1. 1

      Set pricing

      Case prices and minimums.

      Owner 2 weeks

    2. 2

      Paperwork

      Export and labelling.

      Owner 1 month

    3. 3

      Shortlist

      Ten stores.

      Owner 1 week

    4. 4

      Pitch

      Samples and awards.

      Owner 1 month

    5. 5

      Ship first

      Case orders.

      Fulfillment lead 1 month

    6. 6

      Review

      Margin and reorders.

      Owner quarterly

    First result
    3 quarters
    Cost
    Samples and export setup
    Owner
    Owner

    Smallest test

    Send samples to one store.

    Why it works

    Offer a wholesale price list for Cloth-eez prefolds, flats and Workhorse to a few specialist stores in Canada and Europe, shipped by the case. Start with stores GMD already recommends.

    Wholesale moves volume without consumer shipping, and makes Cloth-eez a brand beyond one shop.

    Risks and how to handle them

    • Undercuts own retail

      Keep retail for North America at first.

    Evidence

    • Your websiteCanada, Australia and International Shipping page: "Green Mountain Diapers does not ship internationally." It says "Green Mountain Diapers is the only place to buy Cloth-eez Prefold Diapers and Workhorse Diapers", tells Canadian parents to "Use a search engine to find stores", notes orders from Australia going to a package forwarder in Oregon, and confirms GMD ships to US military addresses and to mail forwarding services with US addresses.Source
    • Your websitePublicity page: Cloth-eez Prefolds won Prefold Diaper of the Year in 2012, 2013, 2014, 2015 and 2016, Workhorse won Fitted Diaper of the Year in 2016, and Cloth-eez Organic Muslin Flats won Best Flats in the 2024 Cloth Diaper Community Choice Awards. "After a while, we stopped entering the competition. I wonder if we should have kept on entering."Source
    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
  • 18

    Families need new sizes and wipes on a predictable schedule over two to three years, and kits already bundle the essentials.

    High impactHigh effort First result in 4 quarters Owner

    First action

    Survey kit buyers on interest.

    How to measure it

    Active grow-with-me plans

    Now
    –
    Target
    300
    By
    4 quarters

    Steps

    1. 1

      Survey

      Kit buyers.

      Customer service lead 2 weeks

    2. 2

      Design

      Plan and price.

      Owner 1 month

    3. 3

      Set up app

      Shopify subscriptions.

      Website and email manager 1 month

    4. 4

      Pilot

      50 families.

      Owner 1 quarter

    5. 5

      Adjust

      Timing and contents.

      Owner 1 month

    6. 6

      Launch

      Publicly.

      Website and email manager 1 month

    First result
    4 quarters
    Cost
    App and setup time
    Owner
    Owner

    Smallest test

    Offer it to 20 newborn kit buyers.

    Why it works

    Offer a "grow with me" plan: buy the newborn kit and get the next size delivered at the right weight for a monthly fee or a prepaid discount, with wipes and doublers added. Use Shopify subscriptions.

    Predictable revenue and fewer families drifting to disposables at the size change.

    Risks and how to handle them

    • Growth timing varies

      Let families confirm each shipment.

    Evidence

    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
    • Your websiteCoupons page: "KITS have a discount built in and typically coupons do not apply to kits"; one code per order; newsletter subscribers get a unique coupon; "we don't up-price to mark down". The newsletter page offers a welcome coupon and the 16-page GMD How-to Booklet with double opt-in.Source
  • 19

    Cloth-eez is sold only at GMD, while parents also shop on large marketplaces and through brand-direct stores of the brands GMD carries.

    Medium impactMedium effort First result in 3 quarters Owner

    First action

    Check fees and fulfillment rules for the chosen marketplace.

    How to measure it

    Monthly marketplace orders

    Now
    –
    Target
    200
    By
    3 quarters

    Steps

    1. 1

      Pick marketplace

      Fees and fit.

      Owner 2 weeks

    2. 2

      Pick products

      Four listings.

      Owner 1 week

    3. 3

      Create listings

      Photos and awards.

      Website and email manager 2 weeks

    4. 4

      Add booklet

      Insert with website offer.

      Fulfillment lead 1 week

    5. 5

      Run

      Two quarters.

      Owner 2 quarters

    6. 6

      Decide

      Continue or stop.

      Owner 1 month

    First result
    3 quarters
    Cost
    Marketplace fees
    Owner
    Owner

    Smallest test

    List the organic prefolds.

    Why it works

    List a small set (organic prefolds, flats, Workhorse, one kit) on one marketplace with GMD's booklet in the box, to reach parents who never visit specialist stores; route repeat buyers to the website through the booklet.

    A marketplace reaches new parents at scale; the booklet brings them back for the rest of the system.

    Risks and how to handle them

    • Price pressure

      List only exclusive products.

    Evidence

    • Your catalogueStore catalogue (products.json, October 20, 2026): 201 products; 64 are Cloth-eez, the store's own line, then Under the Nile (28), Thirsties (26), Disana (16) and Mother-ease (12). 17 diaper kits from $99.95 (Newborn Give it a Try) to $184.65 (Newborn organic setup kit), promoted on the homepage as "Save 10-15% on Kits". 35 products are fully sold out, including three Economy Setup Kits (one listed at $0.00), the discontinued white Cloth-eez prefolds, and stay-dry doublers; one listing is a duplicate whose web address ends in "-copy".Source
    • Competitor researchCloth-diaper buying guides list other online specialists such as Diapers Etc and Jillian's Drawers (which runs a paid trial of well-known brands), and parents name Diaper Junction alongside Green Mountain Diapers. Brands GMD stocks, such as Thirsties and Smart Bottoms, also sell direct, and many small stores are run from home.Source
    • Your websitePublicity page: Cloth-eez Prefolds won Prefold Diaper of the Year in 2012, 2013, 2014, 2015 and 2016, Workhorse won Fitted Diaper of the Year in 2016, and Cloth-eez Organic Muslin Flats won Best Flats in the 2024 Cloth Diaper Community Choice Awards. "After a while, we stopped entering the competition. I wonder if we should have kept on entering."Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    GMD began in 1998, still run by the same family, and its brands page says few 1990s cloth diaper businesses survive and some have sold to new owners.

    Medium impactLow effort First result in 1 month Owner

    First action

    Draft a 300-word history.

    How to measure it

    Press mentions

    Now
    –
    Target
    3
    By
    2 quarters

    Steps

    1. 1

      Write history

      Short and dated.

      Owner 1 week

    2. 2

      Photos

      Team and warehouse.

      Owner 1 day

    3. 3

      Press note

      Local and parenting media.

      Owner 1 day

    4. 4

      Pitch

      Ten outlets.

      Owner 2 weeks

    5. 5

      Link

      From About Us.

      Website and email manager 1 day

    6. 6

      Share

      Social and newsletter.

      Website and email manager 1 day

    First result
    1 month
    Cost
    $0
    Owner
    Owner

    Smallest test

    Pitch one Vermont outlet.

    Why it works

    Write a short, dated history page and a press note for parenting and Vermont media; pitch a local feature around the store's anniversary.

    Longevity is a trust signal and a story journalists like.

    Risks and how to handle them

    • Claim hard to prove

      Say "one of the oldest" unless verified.

    Evidence

    • Your websiteAbout Us: "a small, family-owned online shop selling cloth diapering supplies", started in 1998; three generations of the family work at GMD alongside long-serving customer service and fulfillment staff; known for "quick and accurate in-house fulfillment and a site full of detailed information". The coupons page adds: "We are 7 people, and 5 of us have the same last name."Source
    • Your websiteFAQ: "3 dozen is right for most people" for diapers, "8-10 covers per size is more common" than six, a standard recommendation of 48 wipes; GMD sells cotton next to baby's skin and only Disana and Under the Nile items are GOTS certified. The Best Cloth Diaper Brands page: "We don't pre-sell anything. All of our products are in stock and shipped immediately."Source
    • Your websitePublicity page: Cloth-eez Prefolds won Prefold Diaper of the Year in 2012, 2013, 2014, 2015 and 2016, Workhorse won Fitted Diaper of the Year in 2016, and Cloth-eez Organic Muslin Flats won Best Flats in the 2024 Cloth Diaper Community Choice Awards. "After a while, we stopped entering the competition. I wonder if we should have kept on entering."Source
  • 21

    GMD has local pickup at its Brattleboro loading dock but no store. Local parents would like to see and feel the fabrics before committing.

    Medium impactLow effort First result in 1 month Customer service lead

    First action

    Pick a Saturday and post it in two local groups.

    How to measure it

    Session attendees

    Now
    –
    Target
    15 per session
    By
    1 quarter

    Steps

    1. 1

      Pick date

      Monthly Saturday.

      Customer service lead 1 day

    2. 2

      Set up space

      Loading dock table.

      Fulfillment lead 1 day

    3. 3

      Promote

      Local groups.

      Customer service lead 1 week

    4. 4

      Run

      Two hours.

      Customer service lead monthly

    5. 5

      Follow up

      Email attendees.

      Website and email manager monthly

    6. 6

      Measure

      Orders.

      Website and email manager monthly

    First result
    1 month
    Cost
    Staff time
    Owner
    Customer service lead

    Smallest test

    Run one session.

    Why it works

    Hold a monthly two-hour pickup and fitting session for local parents, with folding demos and kit discounts, promoted to Brattleboro-area parent groups.

    Hands-on demos convert hesitant parents, and local word of mouth spreads.

    Risks and how to handle them

    • Low turnout

      Pair with pickup customers.

    Evidence

    • Your websiteShipping page: $4.95 for 48-state orders up to $75, free shipping from $75, first class $3.95 for light orders; "Most orders leave here within a few hours of being placed to within 24 hours"; heavy orders west of the Mississippi can take five to eight days by UPS Ground; local pickup at the loading dock in Brattleboro, Vermont; "Green Mountain Diapers does not ship internationally."Source
    • Your websiteAbout Us: "a small, family-owned online shop selling cloth diapering supplies", started in 1998; three generations of the family work at GMD alongside long-serving customer service and fulfillment staff; known for "quick and accurate in-house fulfillment and a site full of detailed information". The coupons page adds: "We are 7 people, and 5 of us have the same last name."Source
    • Your websiteThe pages sitemap lists 183 pages and the collections sitemap 144 collections, including size charts for prefolds, Workhorse and wool, an absorbency chart, "How to use cloth diapers on a newborn baby", preemie and twins pages, a #sharemygmdbaby hashtag page, a Black Friday collection and a clearance bin.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Green Mountain Diapers did not commission, review or endorse it, and Programmable is not affiliated with Green Mountain Diapers. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Green Mountain Diapers runs its business.

Something wrong, or do you represent Green Mountain Diapers? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Canada for Cloth-eez and Workhorse, review stars, awards on products, catalogue cleanup, the seconds waitlist and the beginner booklet; local pickup sessions.

  2. Days 31 to 6011 ideas

    Due-date emails, the GMD registry, short videos, the kit comparison, the blog letter, second-baby offers, birth professionals, AI assistants, "ships today", the photo feature and the family story.

  3. Days 61 to 903 ideas

    Decide on wholesale, the grow-with-me plan and one marketplace.

The research behind the plan

2 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value soft, absorbent cotton that washes easily. The most cited problem: confusion about where to start.

  • Fast, accurate shipping from a family business
  • Sizing and how many to buy
  • In their words: “prefolds”

Market

Competitive landscape

4 competitors compared: Diaper Junction, Jillian's Drawers, Diapers Etc and Thirsties (direct).

  • Gap to exploit: Exclusive cotton prefolds and fitted diapers for Canada
  • Diaper Junction: No exclusive Cloth-eez products
  • Jillian's Drawers: Fewer natural-fiber exclusives

From the team that wrote this playbook

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  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
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  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
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