The articles GRU links from its own homepage give readers the terms, and they disagree. Space.com headlines "$1 million reservations" and Ars Technica "$250,000". Euronews reports a $1,000 non-refundable application fee. Fox 32 says the deposit "will be fully refundable", and Gizmodo says it goes toward a stay expected to exceed $10 million. A reader who clicks Reserve sees none of these numbers. The page says pricing is discussed privately during qualification and that "fees are reviewed", then asks for address, age, weight and height. One of the largest purchases a person can make starts with personal details given before any written terms.
First action
Write today's answer to the six questions (fee, deposit levels, refund rule, how deposits are held, what the auction decides, what the deposit buys) in one document.
How to measure it
Reserve page to application rate
- Now
- –
- Target
- +30%
- By
- 60 days
Steps
Agree the terms
Fee, deposit levels, refund rule and what happens if a mission slips, written down and signed off.
Founder & CEO 2 days
Legal check
Counsel reviews the deposit and refund wording before it is public.
Outside counsel 3 days
Write the section
Six plain answers above the form, plus one line on what is still to be set.
Founder & CEO 1 day
Publish with FAQ markup
Add the section and FAQ structured data to /reserve in Webflow.
Webflow developer (contract) 1 day
Correct the record
Send the official terms to the outlets in the Featured in strip and link the section from it.
Founder & CEO 1 day
Measure
PostHog funnel from Reserve page view to submitted form, four weeks before and after.
Founding Member of Technical Staff 4 weeks
Why it works
Add a short "How reservations work" section above the form with six answers. What the application fee is and what it covers. The deposit levels and what each one reserves. Whether and when deposits are refunded, including if a mission slips. How deposits are held. What the 2027 private auction decides. Confirmation that the deposit counts toward the final price. Mark anything still undecided as "set at the 2027 auction" rather than leaving it out. Add the same answers as FAQ structured data, and link the section from the homepage's press strip so readers move from the headline to the official terms.
Buyers at this level act through wealth managers, family offices and lawyers, who need written terms before money moves. Published terms put off the merely curious, give serious applicants a page to forward to their adviser, and become the one version journalists and AI assistants quote, ending the $250,000 versus $1 million confusion.
Ready to use
ChecklistHow reservations work: six answers to publish
[ ] Application fee: amount, refundable or not, what review it pays for [ ] Deposit levels: $250,000 and $1 million, and what each reserves [ ] Refunds: when, how fast, and what happens if a mission date moves [ ] Where deposits are held until the stay [ ] The 2027 private auction: who takes part and what it sets [ ] The deposit counts toward the final price (expected above $10 million) [ ] Last updated date on the section
Risks and how to handle them
Terms are still changing
Date the section and label open items as set at the 2027 auction.
Published numbers invite scrutiny
The scrutiny is already happening with conflicting numbers; one official version is safer.
Evidence
- Your websiteReserve page (checked November 9, 2026): headline "Apply For Early Access to the First Lunar Hotel"; it says pricing and participation structures are discussed privately during the qualification process; "Submissions and fees are reviewed to choose early mission participants"; "If approved, you may be invited to move forward with a reservation deposit"; timeline "2026 — Application Review", "2027 — Private Auction", "2029 — First Lunar Mission", "2031 — Habitat Deployment". No fee, deposit amount, refund terms or FAQ. The first form asks for full name, email, phone, physical address, age, weight, height, occupation and a message.Source
- PressEuronews (January 28, 2026): applicants pay a "$1,000 (about €850) non-refundable application fee to be considered"; deposits are $250,000 or $1 million "depending on the experience chosen"; initial lunar testing is "pencilled in for 2031".Source
- PressFox 32 Chicago (January 2026): deposits of $250,000 to $1 million that "will be fully refundable"; version 1 hosts four guests for about five nights at about $416,667 per person per night, version 2 about $83,333; deposits can also be made as gifts for future generations, and the founder says "We can accommodate those things".Source
- PressGizmodo (January 2026): selected applicants pay a deposit of "$250,000 to $1 million", which "will go into the final price for a stay at the hotel, which the company estimates will exceed $10 million".Source
- Your websiteHomepage: "The First Hotel on the Moon"; "In 2032, the first hotel is landed and deployed on the Moon", an inflatable for "up to four guests for multi-day stays", "Designed to operate for 10 years", with moonwalks, driving and golfing and capacity growing "from four to ten guests"; backers Y Combinator and NVIDIA; a "Featured in" strip linking Space.com ("$1 million reservations"), Ars Technica ("for $250,000"), Fox 32, Payload and Founded; buttons "Reserve a Spot", "Read the Whitepaper", "Watch full video" and "Join our Newsletter"; no H1 heading in the page code.Source