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  • Plan
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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 11
  • Big bets · 3
  • Wildcards · 2
Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Found
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growth playbook · Oct 23, 2026

joinfound.com (opens in a new tab)

Found growth playbook

Diagnosis

Found has served 250,000+ patients, holds a 2026-2027 U.S. News award and is now hiring a Performance Marketing Manager to run $2-5 million a month of paid media, a Social Media Coordinator for community and ambassadors, and a Pharmacy Operations lead who owns the shipment experience.

The site is where that spend lands, and it has gaps: a 25 MB mobile homepage that real visitors find slow, paid landing pages that are slow too and can be crawled by Bing and AI bots, an llms.txt that 404s and says Medicare is not accepted, and a press page stuck in 2024.

This playbook fixes those first, then adds comparison and state pages, a Medicare program, checker-led ads, holdout testing, clear pricing and shipment updates, and bigger bets on women's health, an annual report and a maintenance plan.

Growth Score

6/10

Biggest Opportunity

Make every paid visit count: a fast homepage and paid pages, clear prices and a coverage-first offer, while the Medicare Bridge window is open.

Biggest Risk

Ro, WeightWatchers, Mochi Health and others compete for the same GLP-1 shoppers in a tightly regulated ad market; rising acquisition costs and early cancellations can erase the gains of more spend.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Cut the 25 MB mobile homepage down to size before the new paid budget hits it

    Swap the mobile hero video for its poster image and re-run PageSpeed.

    High impact First result in 2 weeks
  2. 2

    Close the robots.txt gap that lets AI and Bing crawlers into the paid /dr/ pages

    Add the Disallow line to each named crawler group.

    High impact First result in 2 weeks
  3. 3

    Publish a real /llms.txt and add the Medicare Bridge offer to it

    Upload the current text as /llms.txt.

    High impact First result in 2 weeks

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 5Big bets · 10Fill-ins · 4Reconsider · 3
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Found is hiring a Performance Marketing Manager to run $2-5 million a month across Meta, TikTok, Google and CTV, with landing pages on the test roadmap. CTV and social viewers who type joinfound.com land on a homepage that downloads 25.2 MB on a phone, mostly two autoplaying hero videos of 4-8 MB each, and real visitors already fail Google's loading test (LCP 2.8s at the 75th percentile).

    High impactLow effort First result in 2 weeks Performance Marketing Manager

    First action

    Swap the mobile hero video for its poster image and re-run PageSpeed.

    How to measure it

    Mobile homepage weight

    Now
    –
    Target
    under 3 MB
    By
    30 days

    Steps

    1. 1

      Measure

      Baseline quiz starts and bounce on mobile homepage visits.

      Growth Analyst 1 day

    2. 2

      Poster first

      Mobile hero shows a compressed image at once.

      Webflow Developer 1 day

    3. 3

      Defer video

      Load a small clip after interaction or idle, never both versions.

      Webflow Developer 2 days

    4. 4

      Cache assets

      Long cache lifetimes on images, fonts and videos.

      Webflow Developer 1 day

    5. 5

      Test

      A/B the light page on paid and direct traffic.

      Performance Marketing Manager 2 weeks

    6. 6

      Watch field data

      Chrome UX Report LCP back under 2.5s.

      Growth Analyst 28 days

    7. 7

      Set a budget

      A page-weight limit in the Webflow publishing checklist.

      Head of Growth 1 day

    First result
    2 weeks
    Cost
    Developer time only
    Owner
    Performance Marketing Manager

    Smallest test

    Turn off the mobile hero video for one week and compare quiz starts.

    Why it works

    Replace the mobile hero video with a compressed poster image and load a short, small clip only after the page is interactive; stop the desktop video from loading on phones; serve one format per device; set long cache lifetimes on Webflow assets. Then A/B the light homepage against the current one on paid and direct traffic, measuring quiz starts.

    Every second of loading on a phone loses visitors before the quiz, and paid media pays for those visits. A lighter page raises conversion on every channel at once, so the new budget buys more members.

    Ready to use

    ChecklistLight homepage checklist

    [ ] Mobile hero = poster image, under 150 KB
    [ ] Video loads after interaction, one format only
    [ ] Desktop video never requested on phones
    [ ] Cache-Control on Webflow assets
    [ ] PageSpeed mobile re-run, page weight under 3 MB
    [ ] A/B on paid and direct traffic
    [ ] Field LCP checked after 28 days

    Risks and how to handle them

    • The hero video carries the brand story

      Keep it on desktop and as a tap-to-play clip on mobile.

    • Test noise from changing spend

      Split traffic at random on the same days.

    Evidence

    • HiringPerformance Marketing Manager (remote, posted October 7, 2026), reporting to the Head of Growth: owns Meta, TikTok, Google and CTV "managing $2mm - $5mm in monthly spend against CAC and efficiency targets", for the core weight loss business "as well as new verticals in women's health and longevity"; builds "a testing and experimentation roadmap spanning audiences, creative, landing pages, and new channel opportunities"; navigates "healthcare advertising policies and platform restrictions" with Legal and Compliance; attribution and incrementality are a plus.Source
    • Google PageSpeedHomepage on mobile (tested October 22, 2026): performance 39/100, main content after 14.9s in the lab, and the page downloads 25.2 MB, of which about 24.6 MB comes from the Webflow file CDN in 42 requests. The largest element is the mobile hero video. Real visitors fail Core Web Vitals on loading (field LCP 2.8s at the 75th percentile; the limit is 2.5s) while responsiveness (INP 118 ms) and layout (CLS 0) pass. Desktop scores 67.Source
    • Your websiteThe homepage carries two autoplaying hero videos (a mobile and a desktop version), each offered as MP4 and WebM: the mobile hero files are 4.1 MB and 7.1 MB, the desktop files 4.7 MB and 8.4 MB.Source
    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
  • 02

    robots.txt blocks /dr/ for all crawlers, then gives Bingbot, GPTBot, ClaudeBot, PerplexityBot, Applebot and others their own "Allow: /" groups. A crawler follows only the group that names it, so these bots may crawl the paid landing pages, which are also in the sitemap with no noindex and titles such as "Untitled" and "Premium-1".

    High impactLow effort First result in 2 weeks SEO Manager

    First action

    Add the Disallow line to each named crawler group.

    How to measure it

    Indexed /dr/ URLs

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      Fix robots.txt

      Disallow /dr/ in every named group.

      SEO Manager 1 hour

    2. 2

      Add noindex

      Page setting on every /dr/ page.

      Webflow Developer 2 hours

    3. 3

      Clean sitemap

      Exclude /dr/ and /hidden/ pages.

      Webflow Developer 1 hour

    4. 4

      Retitle

      Real titles for each paid page.

      Performance Marketing Manager 1 hour

    5. 5

      Check Bing

      Webmaster Tools URL inspection and removals.

      SEO Manager 1 day

    6. 6

      Add to checklist

      Every new paid page ships with noindex.

      Performance Marketing Manager 1 day

    First result
    2 weeks
    Cost
    $0
    Owner
    SEO Manager

    Smallest test

    Fix robots.txt today and re-test with a robots checker.

    Why it works

    Add "Disallow: /dr/" and "Disallow: /_preview/" inside every named group, add a noindex tag to all /dr/ pages, remove them from the sitemap, and give each a proper title for ad review. Check Bing Webmaster Tools for any /dr/ URLs already indexed and request removal.

    Paid test pages that surface in Bing or AI answers draw unpaid visitors into test cells, skew results, and show searchers pages written for one ad.

    Risks and how to handle them

    • Blocking the wrong bot

      Leave public pages open; only /dr/ and /_preview/ change.

    Evidence

    • Your websiterobots.txt says "Disallow: /dr/" for all crawlers, but then gives GPTBot, OAI-SearchBot, ClaudeBot, PerplexityBot, Google-Extended, Applebot, Bingbot and others their own groups with only "Allow: /". A crawler obeys the most specific group that names it, so those bots may crawl /dr/. The /dr/ pages (microdosing, benefits, wegovypill, social-65-1, premium-1, hormone-care, meta-a-b) are also listed in the sitemap with self-canonicals and no noindex, with page titles such as "Untitled", "Premium-1" and "social-65-1".Source
    • HiringPerformance Marketing Manager (remote, posted October 7, 2026), reporting to the Head of Growth: owns Meta, TikTok, Google and CTV "managing $2mm - $5mm in monthly spend against CAC and efficiency targets", for the core weight loss business "as well as new verticals in women's health and longevity"; builds "a testing and experimentation roadmap spanning audiences, creative, landing pages, and new channel opportunities"; navigates "healthcare advertising policies and platform restrictions" with Legal and Compliance; attribution and incrementality are a plus.Source
    • SitemapSitemap (509 URLs, checked October 22, 2026): 320 blog posts, including about 30 drug-versus-drug pages (Zepbound vs Wegovy, Mounjaro vs Ozempic and more) but no page comparing Found with another weight care program; 10 /hidden/ calculator pages that duplicate the 5 /tools/ calculators (including "-embed" versions), all indexable; 15 /store/ pages with numbered variants such as zepbound-2 and zepbound-3; and one state page, /states/district-of-columbia, titled only "Found".Source
  • 03

    Found wrote an llms.txt for AI assistants, but it lives at /llms as a web page; /llms.txt itself returns 404. Its text, last updated September 2, says insurance plans are not available with Medicare, while the homepage now promotes the Medicare GLP-1 Bridge for ages 65-75.

    High impactLow effort First result in 2 weeks SEO Manager

    First action

    Upload the current text as /llms.txt.

    How to measure it

    Correct answers in 20 test prompts

    Now
    –
    Target
    18 of 20
    By
    60 days

    Steps

    1. 1

      Serve the file

      Plain text at /llms.txt.

      Webflow Developer 2 hours

    2. 2

      Update coverage

      Add the Medicare Bridge and its limits.

      Legal and Compliance 1 day

    3. 3

      Check prices

      Match the pricing page and offer terms.

      Performance Marketing Manager 1 hour

    4. 4

      Redirect /llms

      Point the old page to the file or keep both in sync.

      Webflow Developer 1 hour

    5. 5

      Test assistants

      20 prompts on price and Medicare.

      SEO Manager 1 day

    6. 6

      Own it

      Update with every pricing change.

      SEO Manager ongoing

    First result
    2 weeks
    Cost
    $0
    Owner
    SEO Manager

    Smallest test

    Ask three assistants whether Found works with Medicare, before and after.

    Why it works

    Serve the file as plain text at /llms.txt, update it with the Medicare Bridge ($50 copay for eligible Part D members, July 2026 to December 2027, ages 65-75) and the current plans, and add a date. Review it each time pricing or coverage changes.

    AI assistants read llms.txt and answer price and coverage questions from it. A stale "no Medicare" line can steer the 65-75 audience away just as Found starts serving them.

    Risks and how to handle them

    • Coverage wording is regulated

      Have compliance approve the text.

    Evidence

    • Your websiteThe standard address /llms.txt returns 404 (checked twice on October 22, 2026); the content lives at /llms as a web page titled "llms.txt | Found", "Last updated: 2026-09-02". It says insurance plans are "Not available with government insurance plans (Medicare, Medicaid, TriCare, MediCal)" and does not mention the Medicare GLP-1 Bridge offer.Source
    • Your websiteMedicare page: "Medicare now covers GLP-1s for weight loss. Found makes it simple." Brand-name GLP-1s "for a $50/mo copay" for eligible Part D members, "Available July 2026 through December 2027", "Care built for adults 65 to 75", and "We handle the Medicare approval paperwork".Source
    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
  • 04

    The Performance Marketing Manager will test landing pages, but a current paid page, /dr/premium-1, scores 45 on mobile and shows its main content after 14.1s in the lab. Each new variant copies the same heavy Webflow setup.

    High impactMedium effort First result in 1 month Performance Marketing Manager

    First action

    Pick the three /dr/ pages with the most paid traffic.

    How to measure it

    Paid page quiz-start rate

    Now
    –
    Target
    +15%
    By
    60 days

    Steps

    1. 1

      Rank pages

      Spend and traffic by /dr/ page.

      Performance Marketing Manager 1 day

    2. 2

      Design template

      Hero, proof, safety info, one call to action.

      Webflow Developer 1 week

    3. 3

      Defer scripts

      Tags after first paint, consent kept.

      Webflow Developer 2 days

    4. 4

      Compliance review

      Safety information and claims.

      Legal and Compliance 3 days

    5. 5

      Rebuild three

      On the new template.

      Webflow Developer 1 week

    6. 6

      A/B test

      Old vs new by channel.

      Performance Marketing Manager 3 weeks

    First result
    1 month
    Cost
    Developer time
    Owner
    Performance Marketing Manager

    Smallest test

    Rebuild one page and run it on 20% of its traffic.

    Why it works

    Build one stripped template for /dr/ pages: static hero image, inline critical styles, deferred analytics and consent scripts, the quiz button above the fold. Rebuild the three highest-spend pages on it and A/B test against the current versions.

    Faster paid pages convert more of each click, and a shared template makes every later test cheaper to run.

    Risks and how to handle them

    • Losing tracking

      Check every conversion event fires before launch.

    Evidence

    • Google PageSpeedA paid landing page, /dr/premium-1, on mobile: performance 45/100, main content after 14.1s in the lab, 2.4 MB.Source
    • HiringPerformance Marketing Manager (remote, posted October 7, 2026), reporting to the Head of Growth: owns Meta, TikTok, Google and CTV "managing $2mm - $5mm in monthly spend against CAC and efficiency targets", for the core weight loss business "as well as new verticals in women's health and longevity"; builds "a testing and experimentation roadmap spanning audiences, creative, landing pages, and new channel opportunities"; navigates "healthcare advertising policies and platform restrictions" with Legal and Compliance; attribution and incrementality are a plus.Source
    • Google PageSpeedHomepage on mobile (tested October 22, 2026): performance 39/100, main content after 14.9s in the lab, and the page downloads 25.2 MB, of which about 24.6 MB comes from the Webflow file CDN in 42 requests. The largest element is the mobile hero video. Real visitors fail Core Web Vitals on loading (field LCP 2.8s at the 75th percentile; the limit is 2.5s) while responsiveness (INP 118 ms) and layout (CLS 0) pass. Desktop scores 67.Source
  • 05

    The sitemap lists 10 /hidden/ calculator copies next to the 5 /tools/ calculators, 15 /store/ pages with numbered variants, and one state page titled only "Found". Duplicates split rankings and make the site look less maintained to search engines.

    Medium impactLow effort First result in 1 month SEO Manager

    First action

    Export the sitemap and mark every duplicate.

    How to measure it

    Duplicate URLs in the sitemap

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      List duplicates

      Hidden, embed, numbered store pages.

      SEO Manager 1 day

    2. 2

      Noindex

      Hidden and embed pages.

      Webflow Developer 2 hours

    3. 3

      Canonicals

      Numbered store pages to the main one.

      Webflow Developer 1 day

    4. 4

      Fix the state page

      Title and content, or remove.

      SEO Manager 1 day

    5. 5

      Resubmit

      Sitemap in Search Console.

      SEO Manager 1 hour

    6. 6

      Check

      Coverage report after four weeks.

      SEO Manager 4 weeks

    First result
    1 month
    Cost
    $0
    Owner
    SEO Manager

    Smallest test

    Noindex the hidden calculators this week.

    Why it works

    Noindex the /hidden/ and "-embed" pages and drop them from the sitemap, canonicalize numbered /store/ variants to one page per medication, and either complete the state page or remove it until state pages are built (idea 8).

    One strong page per topic ranks better than several weak copies, and it cleans the signal for paid quality scores too.

    Risks and how to handle them

    • Store variants are used by ads

      Keep them live; only change canonicals.

    Evidence

    • SitemapSitemap (509 URLs, checked October 22, 2026): 320 blog posts, including about 30 drug-versus-drug pages (Zepbound vs Wegovy, Mounjaro vs Ozempic and more) but no page comparing Found with another weight care program; 10 /hidden/ calculator pages that duplicate the 5 /tools/ calculators (including "-embed" versions), all indexable; 15 /store/ pages with numbered variants such as zepbound-2 and zepbound-3; and one state page, /states/district-of-columbia, titled only "Found".Source
    • Your websiteTools: BMI, BMR, calorie, protein and waist-to-hip calculators at /tools, with "-embed" versions under /hidden built for embedding; an /affiliates page and a mailing list offering "exclusive offers to join Found".Source
  • 06

    Found's press page stops in early 2024, while the homepage shows a 2026-2027 U.S. News award, 300K+ members and a new Medicare offer. Journalists, employers and AI assistants check the newsroom first; the footer still says 2025.

    Medium impactLow effort First result in 2 weeks Communications Lead

    First action

    Write a boilerplate with current numbers.

    How to measure it

    Press items added

    Now
    –
    Target
    5
    By
    30 days

    Steps

    1. 1

      Update boilerplate

      Members, funding, coverage.

      Communications Lead 1 day

    2. 2

      Add the award

      With the U.S. News link.

      Communications Lead 1 hour

    3. 3

      Medicare release

      Launch announcement.

      Communications Lead 1 week

    4. 4

      List coverage

      Recent articles since 2024.

      Communications Lead 2 days

    5. 5

      Fix footer

      Current year.

      Webflow Developer 10 minutes

    6. 6

      Keep current

      Monthly update.

      Communications Lead monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Communications Lead

    Smallest test

    Add the U.S. News award to the press page today.

    Why it works

    Add the U.S. News recognition, the Medicare Bridge launch and member milestones as press items, list recent coverage, update the boilerplate (members, funding, states), and fix the footer year.

    A current newsroom supports trust at the moment of choice and gives reporters something to quote.

    Risks and how to handle them

    • Inconsistent member numbers

      Use one approved figure everywhere (250,000 patients vs 300K+ members).

    Evidence

    • Your websitePress page: the newest featured press is from March 8, 2024 and the newest press release from February 1, 2024 (the MetabolicPrint launch); an inaugural "State of Weight Care" report came out in September 2023. The site footer still says "(c)2025".Source
    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
    • HiringFound's description in every job post: "Since launching in 2019, Found has served over 250,000 patients across the U.S." and is "Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures".Source
    • Your websiteMedicare page: "Medicare now covers GLP-1s for weight loss. Found makes it simple." Brand-name GLP-1s "for a $50/mo copay" for eligible Part D members, "Available July 2026 through December 2027", "Care built for adults 65 to 75", and "We handle the Medicare approval paperwork".Source

This quarter 11

The core plays for the next three months.

  • 07

    Found has about 30 drug-versus-drug articles but no page comparing Found itself with Ro, WeightWatchers, Mochi Health or other programs. Shoppers search those comparisons right before choosing, and paid search on rival names is expensive.

    High impactMedium effort First result in 2 months SEO Manager

    First action

    Pick the three rivals most named in the intake survey.

    How to measure it

    Comparison-page quiz starts

    Now
    –
    Target
    1,000 a month
    By
    2 quarters

    Steps

    1. 1

      Pick rivals

      From intake answers and search volume.

      SEO Manager 1 week

    2. 2

      Collect facts

      Each rival's current pricing and model.

      SEO Manager 2 weeks

    3. 3

      Write pages

      Fair tables and plain answers.

      SEO Manager 2 weeks

    4. 4

      Compliance review

      Claims and trademarks.

      Legal and Compliance 1 week

    5. 5

      Publish

      With a quiz link.

      Webflow Developer 1 day

    6. 6

      Refresh

      Quarterly price checks.

      SEO Manager quarterly

    First result
    2 months
    Cost
    Writing time
    Owner
    SEO Manager

    Smallest test

    Publish one comparison page and track quiz starts.

    Why it works

    Publish comparison pages on facts buyers ask about: insurance for visits, medication options, monthly and prepaid prices, care model (video vs text), coaching and the app. Date each page, cite each rival's own pricing page and send every claim through compliance.

    High-intent searchers decide on these pages; owning them lowers paid cost per member.

    Risks and how to handle them

    • Rival prices change

      Date the pages and refresh quarterly.

    Evidence

    • SitemapSitemap (509 URLs, checked October 22, 2026): 320 blog posts, including about 30 drug-versus-drug pages (Zepbound vs Wegovy, Mounjaro vs Ozempic and more) but no page comparing Found with another weight care program; 10 /hidden/ calculator pages that duplicate the 5 /tools/ calculators (including "-embed" versions), all indexable; 15 /store/ pages with numbered variants such as zepbound-2 and zepbound-3; and one state page, /states/district-of-columbia, titled only "Found".Source
    • Competitor researchRivals' own homepages: Ro, "a telehealth company" for "weight loss, sexual health, hair loss, fertility, & more"; WeightWatchers, a "Weight-Loss Program" with "a nutritionist-designed food plan" and "expert coaches"; Mochi Health, "Telehealth for Weight Loss, Hair Loss, Skin & More" across "120+ conditions".Source
    • Your websitePricing page: "$99/mo with insurance" and "$169/mo with cash pay" are "based on 12-month plans paid up-front. Monthly plans start at $199/mo for insurance and $289/mo for cash-pay", billed per 28-day cycle; plans include "Aimee, your AI weight loss and lifestyle concierge".Source
    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
  • 08

    The homepage lists insurance plans accepted in 41 states, but the site has a single state page (DC, titled only "Found"). People search "GLP-1 doctor covered by insurance in Texas" and similar.

    High impactMedium effort First result in 2 months SEO Manager

    First action

    Build the Texas, Florida and New York pages first.

    How to measure it

    State-page quiz starts

    Now
    –
    Target
    2,000 a month
    By
    2 quarters

    Steps

    1. 1

      Gather data

      Plans and availability per state.

      Member Experience Lead 2 weeks

    2. 2

      Template

      Data-driven state page.

      Webflow Developer 2 weeks

    3. 3

      Write intros

      Short and specific per state.

      SEO Manager 1 month

    4. 4

      Compliance check

      Availability wording.

      Legal and Compliance 1 week

    5. 5

      Publish

      In waves of ten.

      Webflow Developer 1 month

    6. 6

      Use in ads

      State-targeted search campaigns.

      Performance Marketing Manager ongoing

    First result
    2 months
    Cost
    Writing and dev time
    Owner
    SEO Manager

    Smallest test

    Publish three states and compare against the rest.

    Why it works

    Build one page per state: plans accepted there, visit copays, which medications are available (compounded availability varies by state), Medicare Bridge eligibility, and a link to the GLP-1 Checker. Use a template with real state data, not filler text.

    State pages match how people search for covered care and give paid search state-specific landing pages.

    Risks and how to handle them

    • Thin content penalties

      Each page carries real plan and copay data.

    Evidence

    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
    • SitemapSitemap (509 URLs, checked October 22, 2026): 320 blog posts, including about 30 drug-versus-drug pages (Zepbound vs Wegovy, Mounjaro vs Ozempic and more) but no page comparing Found with another weight care program; 10 /hidden/ calculator pages that duplicate the 5 /tools/ calculators (including "-embed" versions), all indexable; 15 /store/ pages with numbered variants such as zepbound-2 and zepbound-3; and one state page, /states/district-of-columbia, titled only "Found".Source
    • Your websiteGLP-1 Checker: "We'll check with your insurance and let you know, free of charge"; Found's specialists call the insurer and send "a personalized report breaking down coverage per medication", including prior authorization and estimated copays.Source
  • 09

    Found now serves Medicare members 65-75 through the GLP-1 Bridge, which runs only until December 2027. Many older adults decide on health services with a son or daughter, who is also the person scrolling Meta and TikTok.

    High impactMedium effort First result in 1 quarter Head of Growth

    First action

    Write two ad concepts, one per track.

    How to measure it

    Medicare enrollments

    Now
    –
    Target
    1,500
    By
    2 quarters

    Steps

    1. 1

      Define eligibility

      Plain-language checklist.

      Legal and Compliance 1 week

    2. 2

      Member creative

      CTV and Facebook.

      Performance Marketing Manager 2 weeks

    3. 3

      Helper creative

      Adult-child angle.

      Performance Marketing Manager 2 weeks

    4. 4

      Phone support

      Paperwork help line hours.

      Member Experience Lead 2 weeks

    5. 5

      Launch

      Both tracks, separate budgets.

      Performance Marketing Manager 1 month

    6. 6

      Compare

      Cost per enrollment by track.

      Growth Analyst monthly

    First result
    1 quarter
    Cost
    Test ad budget
    Owner
    Head of Growth

    Smallest test

    Run the helper creative to one state for two weeks.

    Why it works

    Run two tracks: CTV and Facebook to the Medicare page for the member, and "help your parent" creative for adult children, with a shareable checker link and a phone line for paperwork questions. Measure sign-ups by track.

    A deadline-bound benefit rewards moving fast, and the helper audience is cheaper to reach on the channels Found already buys.

    Risks and how to handle them

    • Health ad policies for older audiences

      Compliance review of every ad.

    Evidence

    • Your websiteMedicare page: "Medicare now covers GLP-1s for weight loss. Found makes it simple." Brand-name GLP-1s "for a $50/mo copay" for eligible Part D members, "Available July 2026 through December 2027", "Care built for adults 65 to 75", and "We handle the Medicare approval paperwork".Source
    • HiringPerformance Marketing Manager (remote, posted October 7, 2026), reporting to the Head of Growth: owns Meta, TikTok, Google and CTV "managing $2mm - $5mm in monthly spend against CAC and efficiency targets", for the core weight loss business "as well as new verticals in women's health and longevity"; builds "a testing and experimentation roadmap spanning audiences, creative, landing pages, and new channel opportunities"; navigates "healthcare advertising policies and platform restrictions" with Legal and Compliance; attribution and incrementality are a plus.Source
    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
  • 10

    Health ad policies restrict how prescription weight-loss medication can be promoted, and the new hire is asked to work within them. Found already offers a free insurance check that calls the insurer and sends a per-medication report.

    High impactMedium effort First result in 1 quarter Performance Marketing Manager

    First action

    Measure today's checker-to-member conversion.

    How to measure it

    Members from checker leads

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Checker volume and conversion.

      Growth Analyst 1 week

    2. 2

      Ad concepts

      Coverage-first messages.

      Performance Marketing Manager 1 week

    3. 3

      Policy review

      With platform rules and compliance.

      Legal and Compliance 1 week

    4. 4

      Follow-up flow

      Report, then options.

      Lifecycle Marketing Manager 2 weeks

    5. 5

      Launch

      Meta and Google.

      Performance Marketing Manager 1 month

    6. 6

      Measure

      Cost per member vs drug-led ads.

      Growth Analyst monthly

    First result
    1 quarter
    Cost
    Specialist time for checks
    Owner
    Performance Marketing Manager

    Smallest test

    Run one checker ad set for two weeks.

    Why it works

    Make the GLP-1 Checker a lead offer in paid social and search: "Find out what your plan covers, free". Capture the lead, deliver the report, then follow with plan options by email and text. Track checker-to-member conversion.

    A free, useful service is easier to advertise and creates a warm lead who knows their costs.

    Risks and how to handle them

    • Checker staff overloaded

      Cap volume and add self-serve checks.

    Evidence

    • Your websiteGLP-1 Checker: "We'll check with your insurance and let you know, free of charge"; Found's specialists call the insurer and send "a personalized report breaking down coverage per medication", including prior authorization and estimated copays.Source
    • HiringPerformance Marketing Manager (remote, posted October 7, 2026), reporting to the Head of Growth: owns Meta, TikTok, Google and CTV "managing $2mm - $5mm in monthly spend against CAC and efficiency targets", for the core weight loss business "as well as new verticals in women's health and longevity"; builds "a testing and experimentation roadmap spanning audiences, creative, landing pages, and new channel opportunities"; navigates "healthcare advertising policies and platform restrictions" with Legal and Compliance; attribution and incrementality are a plus.Source
    • Your websitePricing page: "$99/mo with insurance" and "$169/mo with cash pay" are "based on 12-month plans paid up-front. Monthly plans start at $199/mo for insurance and $289/mo for cash-pay", billed per 28-day cycle; plans include "Aimee, your AI weight loss and lifestyle concierge".Source
  • 11

    The Pharmacy Operations hire owns delay alerts, exception workflows and self-serve tracking to cut inbound contacts. A late first shipment is the moment new members are most likely to cancel.

    High impactMedium effort First result in 1 quarter Sr. Pharmacy Operations Manag…

    First action

    Count shipment questions to support last month.

    How to measure it

    Shipment contacts per 100 orders

    Now
    –
    Target
    -40%
    By
    2 quarters

    Steps

    1. 1

      Map events

      Pharmacy status feeds.

      Sr. Pharmacy Operations Manager 2 weeks

    2. 2

      Write messages

      Plain and on time.

      Member Experience Lead 1 week

    3. 3

      Build triggers

      Text and app.

      Product Manager 1 month

    4. 4

      Delay playbook

      New date and care check-in.

      Sr. Pharmacy Operations Manager 2 weeks

    5. 5

      Launch

      All new members.

      Sr. Pharmacy Operations Manager 1 week

    6. 6

      Measure

      Contacts and month-1 cancels.

      Growth Analyst monthly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Sr. Pharmacy Operations Manager

    Smallest test

    Text one week of new members at shipping.

    Why it works

    Send texts at each step (prescribed, shipped, out for delivery, delayed), add a tracking page in the app, and give members with delays a clear new date and a check-in from their care team.

    Clear updates prevent support tickets and early cancellations, and protect reviews.

    Risks and how to handle them

    • Pharmacy data is late

      Start with vendors that have reliable feeds.

    Evidence

    • HiringSr. Pharmacy Operations Manager (remote): owns the member shipment promise, "proactive shipment communication triggers (delay alerts, exception workflows) that reduce inbound contacts", "self-serve shipment tracking for members", and "a 30/60/90-day demand forecast in partnership with the clinical and growth teams" across compounded and branded GLP-1s.Source
    • Customer reviewsReviews page and homepage stories are marked "Real member(s), paid for appearance"; "In 1 year, Found users lost an avg. of 12% body weight", based on 1,773 users who reported weight weekly. The iOS app "Found - Weight Care" is rated 4.66 from 8,848 ratings.Source
  • 12

    The Social Media Coordinator is hired for Instagram, TikTok and Reddit community work. On Reddit, people ask detailed questions about costs, insurance and side effects, and answers there shape decisions and AI summaries.

    Medium impactLow effort First result in 1 quarter Social Media Coordinator

    First action

    List five communities and their rules.

    How to measure it

    Reddit referral visits

    Now
    –
    Target
    5,000 a month
    By
    2 quarters

    Steps

    1. 1

      Set rules

      What staff may say.

      Legal and Compliance 1 week

    2. 2

      Pick communities

      Rules and moderators.

      Social Media Coordinator 1 week

    3. 3

      First Q&A

      With a clinician.

      Social Media Coordinator 1 month

    4. 4

      Answer threads

      Pricing and insurance.

      Social Media Coordinator weekly

    5. 5

      Log questions

      For blog and FAQ.

      Social Media Coordinator weekly

    6. 6

      Report

      Traffic and sentiment.

      Social Media Coordinator monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Social Media Coordinator

    Smallest test

    Answer ten pricing questions this month.

    Why it works

    Set rules with compliance, then run monthly clinician Q&As in relevant communities where moderators allow it, answer pricing and insurance questions with links to the checker, and log recurring questions for content.

    Honest, expert answers in public build trust that ads cannot, and Reddit is a frequent source for AI answers.

    Risks and how to handle them

    • Seen as promotion

      Disclose affiliation and lead with help.

    Evidence

    • HiringSocial Media Coordinator (New York City), reporting to the Director, Community, Creators & Partnerships: social, community listening and ambassador content are "key drivers of member retention, trust, and brand advocacy"; runs Instagram, TikTok and Reddit, member success stories, the creator and ambassador network "in close coordination with Found's creator agency", and tracks "review volume, sentiment trends, and escalation patterns".Source
    • Your websiteGLP-1 Checker: "We'll check with your insurance and let you know, free of charge"; Found's specialists call the insurer and send "a personalized report breaking down coverage per medication", including prior authorization and estimated copays.Source
  • 13

    Found already pays members to appear in stories and runs a creator agency program; the social hire will "help maintain a pipeline of community-sourced voices". The app has 8,848 ratings at 4.66, a large base of satisfied members.

    Medium impactMedium effort First result in 1 quarter Director

    First action

    Pick 50 members to invite.

    How to measure it

    Ambassador-sourced members

    Now
    –
    Target
    500
    By
    2 quarters

    Steps

    1. 1

      Design program

      Reward and rules.

      Director, Community, Creators & Partnerships 2 weeks

    2. 2

      Compliance

      Disclosure and claims rules.

      Legal and Compliance 1 week

    3. 3

      Invite

      First 50 members.

      Social Media Coordinator 2 weeks

    4. 4

      Content kit

      Approved formats.

      Social Media Coordinator 2 weeks

    5. 5

      Track

      Links and codes.

      Growth Analyst ongoing

    6. 6

      Scale

      Next 200 members.

      Director, Community, Creators & Partnerships 1 quarter

    First result
    1 quarter
    Cost
    Rewards budget
    Owner
    Director, Community, Creators & Partnerships

    Smallest test

    Launch with 20 members for a month.

    Why it works

    Invite members past month three with strong app ratings to an ambassador program: a personal link, a member reward, approved content guidelines and clear paid-relationship disclosures. Measure members per ambassador.

    Peers are the most trusted voice in weight care, and tracked links show which voices bring members.

    Risks and how to handle them

    • Results claims

      Pre-approve every post format.

    Evidence

    • HiringSocial Media Coordinator (New York City), reporting to the Director, Community, Creators & Partnerships: social, community listening and ambassador content are "key drivers of member retention, trust, and brand advocacy"; runs Instagram, TikTok and Reddit, member success stories, the creator and ambassador network "in close coordination with Found's creator agency", and tracks "review volume, sentiment trends, and escalation patterns".Source
    • Customer reviewsReviews page and homepage stories are marked "Real member(s), paid for appearance"; "In 1 year, Found users lost an avg. of 12% body weight", based on 1,773 users who reported weight weekly. The iOS app "Found - Weight Care" is rated 4.66 from 8,848 ratings.Source
    • Your websiteTools: BMI, BMR, calorie, protein and waist-to-hip calculators at /tools, with "-embed" versions under /hidden built for embedding; an /affiliates page and a mailing list offering "exclusive offers to join Found".Source
  • 14

    The new hire manages up to $5 million a month and the post values incrementality. Found sells state by state, which makes clean geographic holdouts easy to run.

    High impactMedium effort First result in 2 months Growth Analyst

    First action

    Pick three matched state pairs.

    How to measure it

    Channels with measured incrementality

    Now
    –
    Target
    3
    By
    2 quarters

    Steps

    1. 1

      Pick pairs

      Similar states by size and mix.

      Growth Analyst 1 week

    2. 2

      Plan tests

      Channel, duration, size.

      Performance Marketing Manager 1 week

    3. 3

      Run CTV test

      Four weeks.

      Performance Marketing Manager 1 month

    4. 4

      Run Meta test

      Four weeks.

      Performance Marketing Manager 1 month

    5. 5

      Analyze

      Incremental members.

      Growth Analyst 2 weeks

    6. 6

      Reallocate

      Budget by true cost.

      Head of Growth 1 week

    First result
    2 months
    Cost
    Lost conversions in holdout states
    Owner
    Growth Analyst

    Smallest test

    Run one CTV holdout in a single state pair.

    Why it works

    Pick matched pairs of states, pause one channel in one state of each pair for four weeks, and compare sign-ups. Start with CTV and then Meta prospecting. Feed the results into budget decisions.

    Platform-reported conversions overstate impact; holdouts show what each dollar really adds.

    Risks and how to handle them

    • Holdout costs sign-ups

      Keep tests short and small.

    Evidence

    • HiringPerformance Marketing Manager (remote, posted October 7, 2026), reporting to the Head of Growth: owns Meta, TikTok, Google and CTV "managing $2mm - $5mm in monthly spend against CAC and efficiency targets", for the core weight loss business "as well as new verticals in women's health and longevity"; builds "a testing and experimentation roadmap spanning audiences, creative, landing pages, and new channel opportunities"; navigates "healthcare advertising policies and platform restrictions" with Legal and Compliance; attribution and incrementality are a plus.Source
    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
  • 15

    The headline "$99/mo" assumes a 12-month plan paid up front; month-to-month starts at $199 with insurance or $289 cash. People who see $99 in an ad and $199 at checkout may feel misled and drop out.

    High impactLow effort First result in 1 month Performance Marketing Manager

    First action

    Draft the table from the offer terms.

    How to measure it

    Checkout completion rate

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Gather prices

      From offer terms.

      Performance Marketing Manager 1 day

    2. 2

      Design table

      Simple and comparable.

      Webflow Developer 3 days

    3. 3

      Compliance

      Price wording.

      Legal and Compliance 3 days

    4. 4

      Publish

      Pricing and checkout.

      Webflow Developer 1 week

    5. 5

      Test

      A/B against current.

      Performance Marketing Manager 3 weeks

    6. 6

      Align ads

      Same wording in ads.

      Performance Marketing Manager 1 week

    First result
    1 month
    Cost
    Design time
    Owner
    Performance Marketing Manager

    Smallest test

    Add the table to the pricing page only.

    Why it works

    Add a simple plan table on pricing and checkout: 1, 3, 6 and 12-month prices, total paid today and per 28-day cycle. Test whether clearer prices lower checkout drop-off.

    Price surprises at checkout are a common cause of abandonment and complaints; clear pricing builds trust.

    Risks and how to handle them

    • Fewer prepaid choices

      Show savings in dollars per year.

    Evidence

    • Your websitePricing page: "$99/mo with insurance" and "$169/mo with cash pay" are "based on 12-month plans paid up-front. Monthly plans start at $199/mo for insurance and $289/mo for cash-pay", billed per 28-day cycle; plans include "Aimee, your AI weight loss and lifestyle concierge".Source
    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
  • 16

    Found's monthly plans cost about twice the 12-month rate per cycle. Members who are on track at months two or three are good candidates for a longer plan that costs them less.

    High impactLow effort First result in 1 quarter Lifecycle Marketing Manager

    First action

    Count monthly members at months two and three.

    How to measure it

    Switch rate

    Now
    –
    Target
    15%
    By
    2 quarters

    Steps

    1. 1

      Pick moment

      Refill two or three.

      Lifecycle Marketing Manager 1 week

    2. 2

      Write offer

      Savings in dollars.

      Lifecycle Marketing Manager 1 week

    3. 3

      Build

      App and email.

      Product Manager 2 weeks

    4. 4

      Forecast

      Pharmacy demand impact.

      Sr. Pharmacy Operations Manager 1 week

    5. 5

      Launch

      All eligible members.

      Lifecycle Marketing Manager 1 week

    6. 6

      Measure

      Retention by plan length.

      Growth Analyst monthly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Email the offer to 500 members.

    Why it works

    At the second or third refill, show members on track an in-app and email offer to move to a 3, 6 or 12-month plan with the savings in dollars. Measure switches and retention.

    Longer plans lower cost for members and raise retention and cash flow for Found.

    Risks and how to handle them

    • Members feel pushed

      Only offer to those on track, with no pressure.

    Evidence

    • Your websitePricing page: "$99/mo with insurance" and "$169/mo with cash pay" are "based on 12-month plans paid up-front. Monthly plans start at $199/mo for insurance and $289/mo for cash-pay", billed per 28-day cycle; plans include "Aimee, your AI weight loss and lifestyle concierge".Source
    • HiringSr. Pharmacy Operations Manager (remote): owns the member shipment promise, "proactive shipment communication triggers (delay alerts, exception workflows) that reduce inbound contacts", "self-serve shipment tracking for members", and "a 30/60/90-day demand forecast in partnership with the clinical and growth teams" across compounded and branded GLP-1s.Source
  • 17

    Found has 14 employer pages and a resource center for HR buyers, but HR leaders want a number: what weight care costs and saves for their workforce.

    Medium impactMedium effort First result in 2 quarters Employer Sales Lead

    First action

    Agree the formula with finance.

    How to measure it

    Calculator leads

    Now
    –
    Target
    50 a quarter
    By
    2 quarters

    Steps

    1. 1

      Formula

      Inputs and assumptions.

      Employer Sales Lead 2 weeks

    2. 2

      Review

      Clinical and legal.

      Legal and Compliance 1 week

    3. 3

      Build

      On /business.

      Webflow Developer 2 weeks

    4. 4

      Gate report

      PDF for leads.

      Employer Sales Lead 1 week

    5. 5

      Promote

      LinkedIn and webinars.

      Employer Sales Lead 1 month

    6. 6

      Measure

      Leads to deals.

      Employer Sales Lead quarterly

    First result
    2 quarters
    Cost
    Developer time
    Owner
    Employer Sales Lead

    Smallest test

    Share a spreadsheet version with five prospects.

    Why it works

    Build a calculator: employee count, current GLP-1 spend, expected participation; show cost with Found's care model compared with paying for branded GLP-1s alone. Gate the detailed report for leads.

    Employers buy on cost control, and a calculator turns a vague interest into a sales conversation.

    Risks and how to handle them

    • Assumptions questioned

      Show sources and ranges.

    Evidence

    • Your websiteEmployer side: 14 employer landing pages (for example Instacart, Builders FirstSource, Univar Solutions and SPX Technologies), a For business page, a For health plans page, and a 17-article resource center last updated in April 2026.Source
    • Customer reviewsReviews page and homepage stories are marked "Real member(s), paid for appearance"; "In 1 year, Found users lost an avg. of 12% body weight", based on 1,773 users who reported weight weekly. The iOS app "Found - Weight Care" is rated 4.66 from 8,848 ratings.Source

Big bets 3

Larger plays that can change the trajectory.

  • 18

    The new ad hire will run "new verticals in women's health and longevity", and the blog just added HRT and GLP-1 posts with a /dr/hormone-care page. Midlife women searching about hormones and weight need their own path, not the general weight quiz.

    High impactHigh effort First result in 2 quarters Head of Growth

    First action

    Write the quiz questions with clinical leads.

    How to measure it

    Hormone-care members

    Now
    –
    Target
    2,000
    By
    3 quarters

    Steps

    1. 1

      Define offer

      Care and pricing.

      Medical Director 1 month

    2. 2

      Build page and quiz

      Separate path.

      Webflow Developer 1 month

    3. 3

      Content cluster

      20 articles.

      SEO Manager 1 quarter

    4. 4

      Compliance

      All claims.

      Legal and Compliance 1 month

    5. 5

      Launch ads

      Separate budget.

      Performance Marketing Manager 1 quarter

    6. 6

      Review

      Cost per member.

      Head of Growth monthly

    First result
    2 quarters
    Cost
    Clinical and content time
    Owner
    Head of Growth

    Smallest test

    Run one landing page and quiz with a small ad test.

    Why it works

    Build a hormone and metabolic care landing page and quiz, a content cluster on menopause and weight, clinician profiles, and a separate ad budget. Measure cost per member against the core program.

    A focused offer converts better than a generic one and gives the new verticals a clean read on demand.

    Risks and how to handle them

    • Diluting the core brand

      Keep the core weight path unchanged.

    Evidence

    • HiringPerformance Marketing Manager (remote, posted October 7, 2026), reporting to the Head of Growth: owns Meta, TikTok, Google and CTV "managing $2mm - $5mm in monthly spend against CAC and efficiency targets", for the core weight loss business "as well as new verticals in women's health and longevity"; builds "a testing and experimentation roadmap spanning audiences, creative, landing pages, and new channel opportunities"; navigates "healthcare advertising policies and platform restrictions" with Legal and Compliance; attribution and incrementality are a plus.Source
    • Your blogRecent posts on October 6, 2026 cover GLP-1 and HRT combinations, "Is HRT safe 2026" and a peptide therapy guide; a /dr/hormone-care page was updated October 19; a 15-post Zepbound cluster went up July 22.Source
  • 19

    Found published an inaugural State of Weight Care report in 2023 and has outcome data such as 12% average weight loss across 1,773 weekly reporters. The newsroom has been quiet since 2024.

    High impactHigh effort First result in 3 quarters Communications Lead

    First action

    Pick ten questions the report will answer.

    How to measure it

    Report downloads

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten topics.

      Communications Lead 2 weeks

    2. 2

      Analyze data

      Aggregated outcomes.

      Growth Analyst 2 months

    3. 3

      Privacy review

      De-identified only.

      Legal and Compliance 1 month

    4. 4

      Write

      Report and summary.

      Communications Lead 1 month

    5. 5

      Launch

      Press and employers.

      Communications Lead 1 month

    6. 6

      Reuse

      Charts in ads and social.

      Social Media Coordinator ongoing

    First result
    3 quarters
    Cost
    Analyst and writing time
    Owner
    Communications Lead

    Smallest test

    Publish one chart from member data.

    Why it works

    Publish an annual report: costs, insurance coverage trends, outcomes by care model, and what members report, with aggregated data and a clinical review. Launch with press, employers and social.

    Original data earns coverage and links, supports employer sales and feeds AI answers.

    Risks and how to handle them

    • Health data privacy

      Aggregate and suppress small groups.

    Evidence

    • Your websitePress page: the newest featured press is from March 8, 2024 and the newest press release from February 1, 2024 (the MetabolicPrint launch); an inaugural "State of Weight Care" report came out in September 2023. The site footer still says "(c)2025".Source
    • Customer reviewsReviews page and homepage stories are marked "Real member(s), paid for appearance"; "In 1 year, Found users lost an avg. of 12% body weight", based on 1,773 users who reported weight weekly. The iOS app "Found - Weight Care" is rated 4.66 from 8,848 ratings.Source
    • Your websiteEmployer side: 14 employer landing pages (for example Instacart, Builders FirstSource, Univar Solutions and SPX Technologies), a For business page, a For health plans page, and a 17-article resource center last updated in April 2026.Source
  • 20

    Found says 83% of members sustain results for one year. Members who reach their goal may cancel; a maintenance track keeps them in care and protects results.

    High impactHigh effort First result in 3 quarters Medical Director

    First action

    Count members who cancelled after reaching their goal.

    How to measure it

    12-month retention

    Now
    –
    Target
    +10 points
    By
    3 quarters

    Steps

    1. 1

      Analyze

      Cancels after goal.

      Growth Analyst 2 weeks

    2. 2

      Design plan

      Care and price.

      Medical Director 1 month

    3. 3

      Price

      Margins and value.

      Head of Growth 2 weeks

    4. 4

      Build

      App and billing.

      Product Manager 1 quarter

    5. 5

      Offer

      Before goal.

      Lifecycle Marketing Manager ongoing

    6. 6

      Measure

      Retention and outcomes.

      Growth Analyst quarterly

    First result
    3 quarters
    Cost
    Product time
    Owner
    Medical Director

    Smallest test

    Offer a maintenance plan to 100 members by hand.

    Why it works

    Design a lower-cost maintenance plan (dose review, check-ins, coaching), offer it before goal weight, and measure retention and outcomes.

    Keeping successful members is cheaper than finding new ones, and their stories sell the program.

    Risks and how to handle them

    • Revenue per member drops

      Compare against the cost of losing them.

    Evidence

    • Your websiteHomepage claims: "Plans from $99/mo with insurance or $169/mo cash", "Best Telehealth Platform for Clinical Support by U.S. News & World Report 2026-2027", "300K+ members served", "1.4M pounds lost by Found members", "83% of members sustain results for one year", "Get up to $100 off your membership plan today", and a Medicare section headed "NOW SERVING AGES 65-75". A state picker lists "Insurance plans accepted in" 41 states.Source
    • Customer reviewsReviews page and homepage stories are marked "Real member(s), paid for appearance"; "In 1 year, Found users lost an avg. of 12% body weight", based on 1,773 users who reported weight weekly. The iOS app "Found - Weight Care" is rated 4.66 from 8,848 ratings.Source
    • Your websitePricing page: "$99/mo with insurance" and "$169/mo with cash pay" are "based on 12-month plans paid up-front. Monthly plans start at $199/mo for insurance and $289/mo for cash-pay", billed per 28-day cycle; plans include "Aimee, your AI weight loss and lifestyle concierge".Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 21

    Found includes "Aimee, your AI weight loss and lifestyle concierge" in its plans. Visitors on the pricing page have many questions (insurance, states, Medicare, monthly vs prepaid) and no live chat.

    Medium impactMedium effort First result in 1 quarter Product Manager

    First action

    List the top 30 pre-sale questions from support.

    How to measure it

    Quiz starts after a chat

    Now
    –
    Target
    20%
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      Support and sales.

      Member Experience Lead 1 week

    2. 2

      Approved answers

      Compliance-reviewed.

      Legal and Compliance 2 weeks

    3. 3

      Limit scope

      No medical advice.

      Medical Director 1 week

    4. 4

      Build

      On pricing pages.

      Product Manager 1 month

    5. 5

      Test

      10% of visitors.

      Product Manager 1 month

    6. 6

      Review

      Transcripts weekly.

      Member Experience Lead weekly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Product Manager

    Smallest test

    Run a scripted FAQ bot on the pricing page.

    Why it works

    Offer a limited Aimee on pricing and checker pages that answers from approved pricing and coverage content only, with clear limits and a handoff to the quiz or support.

    Answering questions at the moment of doubt lifts conversion and shows the product before purchase.

    Risks and how to handle them

    • Medical advice risk

      Strict scope and handoffs.

    Evidence

    • Your websitePricing page: "$99/mo with insurance" and "$169/mo with cash pay" are "based on 12-month plans paid up-front. Monthly plans start at $199/mo for insurance and $289/mo for cash-pay", billed per 28-day cycle; plans include "Aimee, your AI weight loss and lifestyle concierge".Source
    • Your websiteGLP-1 Checker: "We'll check with your insurance and let you know, free of charge"; Found's specialists call the insurer and send "a personalized report breaking down coverage per medication", including prior authorization and estimated copays.Source
    • Your websiteThe standard address /llms.txt returns 404 (checked twice on October 22, 2026); the content lives at /llms as a web page titled "llms.txt | Found", "Last updated: 2026-09-02". It says insurance plans are "Not available with government insurance plans (Medicare, Medicaid, TriCare, MediCal)" and does not mention the Medicare GLP-1 Bridge offer.Source
  • 22

    Found already built "-embed" versions of its BMI, BMR, calorie, protein and waist-to-hip calculators. Right now they sit in a hidden folder, unused.

    Medium impactLow effort First result in 1 quarter SEO Manager

    First action

    Write the embed code and terms.

    How to measure it

    Active embeds

    Now
    –
    Target
    100
    By
    2 quarters

    Steps

    1. 1

      Embed page

      Code and terms.

      Webflow Developer 1 week

    2. 2

      Attribution

      Small link back.

      Webflow Developer 1 day

    3. 3

      Outreach list

      Dietitians, gyms, bloggers.

      SEO Manager 2 weeks

    4. 4

      Pitch

      Email outreach.

      SEO Manager 1 month

    5. 5

      Track

      Embeds and referrals.

      Growth Analyst monthly

    6. 6

      Improve

      Add new tools on demand.

      SEO Manager quarterly

    First result
    1 quarter
    Cost
    $0
    Owner
    SEO Manager

    Smallest test

    Offer the protein calculator to 20 dietitians.

    Why it works

    Create an embed page with copy-paste code and a small "Powered by Found" link, then offer it to dietitians, gyms, wellness bloggers and employers' intranets. Track embeds and referral sign-ups.

    Useful tools earn links and steady referral traffic for years at almost no cost.

    Risks and how to handle them

    • Embeds on low-quality sites

      Approve partners before listing them.

    Evidence

    • Your websiteTools: BMI, BMR, calorie, protein and waist-to-hip calculators at /tools, with "-embed" versions under /hidden built for embedding; an /affiliates page and a mailing list offering "exclusive offers to join Found".Source
    • SitemapSitemap (509 URLs, checked October 22, 2026): 320 blog posts, including about 30 drug-versus-drug pages (Zepbound vs Wegovy, Mounjaro vs Ozempic and more) but no page comparing Found with another weight care program; 10 /hidden/ calculator pages that duplicate the 5 /tools/ calculators (including "-embed" versions), all indexable; 15 /store/ pages with numbered variants such as zepbound-2 and zepbound-3; and one state page, /states/district-of-columbia, titled only "Found".Source
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Found did not commission, review or endorse it, and Programmable is not affiliated with Found. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Found runs its business.

Something wrong, or do you represent Found? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Light homepage, robots.txt and /dr/ fixes, a real llms.txt, a fast paid template, duplicate clean-up and the press page; clear prices.

  2. Days 31 to 6012 ideas

    Comparison and state pages, the Medicare program, checker-led ads, shipment updates, Reddit, ambassadors, holdouts, plan switches and the employer calculator; Aimee and calculator embeds.

  3. Days 61 to 903 ideas

    Commit to the big bets: women's health and longevity, the State of Weight Care report and a maintenance plan.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value affordable GLP-1 options with insurance for visits. The most cited problem: high branded GLP-1 prices.

  • Ongoing clinician and coach support
  • Insurance confusion
  • In their words: “GLP-1”

Market

Competitive landscape

3 competitors compared: Ro, WeightWatchers and Mochi Health.

  • Gap to exploit: Insurance for visits plus clear medication pricing
  • Ro: Weight care is one of many lines
  • WeightWatchers: Program heritage outside medicine

Hiring signals

Found is scaling paid acquisition and the member experience together.

  • Performance Marketing Manager: $2-5M a month in paid media and a landing-page test roadmap. Ideas 1, 4, 10, 14.
  • Social Media Coordinator: Instagram, TikTok, Reddit and ambassadors. Ideas 12, 13.
  • Sr. Pharmacy Operations Manager: Shipment alerts and self-serve tracking. Idea 11.

From the team that wrote this playbook

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  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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