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  • Plan
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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 26, 2026
  1. Programmable
  2. Playbooks
  3. Overflow
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growth playbook · Oct 26, 2026

overflow.co (opens in a new tab)

Overflow growth playbook

Diagnosis

Overflow has strong proof (over 1,000 ministries and organizations, 15% more giving after migrating) and a new, transparent pricing page. Its hiring shows the next step: a self-serve, product-led path for small churches, a lifecycle program that reaches churches, nonprofits and purpose-driven companies, a subscription model for Generosity University, and deeper enterprise relationships.

The site has not caught up yet: the $50 plan still sends churches to a demo, the demo page quotes older prices, crypto is both included and an add-on, and the Nonprofits page speaks to churches.

This playbook fixes those first, then builds activation, lead scoring, switching pages, Gen U pricing and enterprise giving reviews, with a data report and partner channel as bigger bets.

Growth Score

7/10

Biggest Opportunity

Let small churches start on their own at the published $50 price, while the lifecycle program and calculator turn every other visitor into a qualified, well-informed lead.

Biggest Risk

Tithely, Planning Center, Pushpay and Subsplash all sell giving inside wider church platforms, some with free trials or free periods, so a slow or confusing start can send small churches elsewhere.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Let a church start Foundation on its own: the $50 plan's "Get started" button opens a demo request

    Count how many Foundation-size demo requests came in last quarter and how many became live churches.

    High impact First result in 1 month
  2. 2

    Make the demo page match the published pricing

    Replace the pricing block on /bookdemo.

    High impact First result in 2 weeks
  3. 3

    Settle whether crypto giving is included or an add-on

    Ask product and finance which statement is right.

    Medium impact First result in 1 week

02

Your idea portfolio

20 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 9Fill-ins · 4Reconsider · 3
Effort →

Showing 20 of 20 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The pricing page publishes Foundation at $50 a month for church plants and small churches, with no onboarding cost and a self-serve migration dashboard. But "Get started on foundation" links to /bookdemo, the same sales form as Growth and Enterprise. Overflow is hiring a Growth PM to let churches sign up "without a salesperson holding their hand", and a Growth engineer for self-onboarding and checkout. Today the smallest churches still have to book a 30-minute call to start, while Tithely offers a free trial and Planning Center a sign-up button.

    High impactMedium effort First result in 1 month Product Manager

    First action

    Count how many Foundation-size demo requests came in last quarter and how many became live churches.

    How to measure it

    Self-serve Foundation churches live

    Now
    –
    Target
    100 a month
    By
    2 quarters

    Steps

    1. 1

      Size the gap

      Foundation-size demo requests and their close rate last quarter.

      Revenue Operations 2 days

    2. 2

      Define eligibility

      Which churches go self-serve and which go to an AE.

      Product Manager (Growth) 3 days

    3. 3

      Build signup

      Account, verification, bank and plan in one flow.

      Senior Fullstack Engineer - Growth 3 weeks

    4. 4

      Connect migration

      Land new churches in the self-serve migration dashboard.

      Senior Fullstack Engineer - Growth 1 week

    5. 5

      Add a first-gift checklist

      Giving link, text-to-give, first announcement.

      Product Manager (Growth) 1 week

    6. 6

      Switch the button

      Send "Get started on foundation" to signup.

      Web team 1 day

    7. 7

      Measure

      Signup conversion, time to first gift, 90-day retention.

      Product Manager (Growth) weekly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Product Manager (Growth)

    Smallest test

    Send half the Foundation clicks to a simple signup form for two weeks and compare starts.

    Why it works

    Point the Foundation button at a short self-serve signup: church name, EIN, admin, bank account and plan, then straight into the migration dashboard and a "first gift" checklist. Keep a "talk to someone" link on every step, and route churches above a giving-volume threshold to an AE. Measure signup-to-first-gift time and compare with the demo path.

    Small churches decide fast and often have no staff for a sales cycle. A path that works on a Tuesday night turns the published $50 price into signups, and frees AEs for Growth and Enterprise deals.

    Ready to use

    ChecklistFoundation self-serve launch list

    [ ] Signup: church, EIN, admin, bank, plan
    [ ] Verification before first payout
    [ ] Migration dashboard on first login
    [ ] First-gift checklist (link, text-to-give, announcement)
    [ ] "Talk to someone" on every step
    [ ] Volume threshold that routes to an AE
    [ ] Signup and first-gift events in HubSpot

    Risks and how to handle them

    • Compliance checks slow signup

      Collect verification after the account is created, before payouts.

    • Larger churches pick the cheap plan

      Route by volume and offer Growth when the calculator shows savings.

    Evidence

    • Your websitePricing page ("Transparent pricing and fees so you never have to guess"): Foundation, for "Church plants and small churches", is $50 a month with "No onboarding cost" and a "Self-serve Migration Dashboard and Easy Links", but its "Get started on foundation" button links to /bookdemo, the same demo form as Growth (from $1,000 a year) and Enterprise (custom). Card rates step down by volume with "No negotiations, no requests needed", and a "See your rate" calculator estimates the blended rate.Source
    • HiringProduct Manager (Growth), posted July 21, 2026: will "own how new churches discover, sign up for, and grow into Overflow - without a salesperson holding their hand", across "signup, onboarding, activation, self-service account management, billing", including "the path to a church successfully collecting its first gifts". Metrics: "signup conversion, activation rate, time-to-value, and self-serve retention".Source
    • HiringSenior Fullstack Engineer - Growth: "the technical engine behind our Product-Led Growth (PLG) initiatives", building "seamless self-service onboarding flows, creating frictionless plan upgrade paths, and standing up high-converting checkout experiences", and running "experiments (A/B tests)".Source
    • Competitor researchRivals' own pages: Tithely, "All-in-One Church Giving & Management Platform" with "Try Free for 30 Days"; Planning Center Giving, "Save more from what your people give", with a "Sign up" button, "Get Giving free for 12 months" for church planters and a Links product to "Create your own NFC tags"; Pushpay, "the church engagement platform" for "14,000+ churches"; Subsplash, apps, websites, church management and giving.Source
    • Your websiteBook-a-demo page: "Our pricing is tailored to meet the unique needs of your organization. We use a differentiated pricing strategy, which means that our annual fees and processing rates are adjusted based on the size"; "You'll receive your custom price immediately after" the demo; it quotes "Credit/Debit Cards: 2.5% + $0.30 per transaction", while the pricing page lists Foundation cards "from 2.75% + $0.30" and 2.50% only from $50,000 a month.Source
  • 02

    The new pricing page promises transparent, published rates with "no negotiations". The book-a-demo page still says pricing is "tailored" with "differentiated" fees, quotes cards at 2.5% + $0.30 (the pricing page says from 2.75%), and says the price comes after the demo. A pastor who reads both sees two different offers.

    High impactLow effort First result in 2 weeks Revenue Operations

    First action

    Replace the pricing block on /bookdemo.

    How to measure it

    Demo form completion

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Audit pages

      Every page that mentions rates or "tailored" pricing.

      Lifecycle Marketing Manager 1 day

    2. 2

      Rewrite the block

      Three plans and the calculator link.

      Head of Brand & Marketing 1 day

    3. 3

      Update ads pages

      Same numbers everywhere.

      Lifecycle Marketing Manager 1 day

    4. 4

      Brief sales

      Quote from the published table.

      Account Executive 1 hour

    5. 5

      Publish

      Webflow update.

      Web team 1 day

    6. 6

      Measure

      Form completion and demo show rate.

      Revenue Operations monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Revenue Operations

    Smallest test

    Fix the card rate on /bookdemo today.

    Why it works

    Replace the old pricing block on /bookdemo with the three plans and a link to the rate calculator, and change "You'll receive your custom price immediately after" to what the demo really adds (a migration plan and a rate for their volume). Check the ad landing pages and Gen U pages for the same old wording.

    Consistent prices build trust with finance-minded buyers, and the demo page is where the most interested churches land.

    Risks and how to handle them

    • Some deals were priced lower

      Keep a note that larger volumes get stepped rates.

    Evidence

    • Your websiteBook-a-demo page: "Our pricing is tailored to meet the unique needs of your organization. We use a differentiated pricing strategy, which means that our annual fees and processing rates are adjusted based on the size"; "You'll receive your custom price immediately after" the demo; it quotes "Credit/Debit Cards: 2.5% + $0.30 per transaction", while the pricing page lists Foundation cards "from 2.75% + $0.30" and 2.50% only from $50,000 a month.Source
    • Your websitePricing page ("Transparent pricing and fees so you never have to guess"): Foundation, for "Church plants and small churches", is $50 a month with "No onboarding cost" and a "Self-serve Migration Dashboard and Easy Links", but its "Get started on foundation" button links to /bookdemo, the same demo form as Growth (from $1,000 a year) and Enterprise (custom). Card rates step down by volume with "No negotiations, no requests needed", and a "See your rate" calculator estimates the blended rate.Source
    • HiringAccount Executive and Business Development Representative (both open): AEs convert "warm inbound leads generated through paid acquisition, referrals, and partnerships", sell across "cash & non-cash giving, Tap, and Generosity University" to "Lead Pastor, Executive Pastor/Director, CFO, and Development Director audiences", and represent Overflow at "6-10+ industry conferences, church expos, and nonprofit summits per year"; BDRs prospect by "email, phone, LinkedIn" and log activity "within Hubspot".Source
  • 03

    The pricing page says crypto is "included at every tier", and the same page's plan table lists cryptocurrency as an "Add-on" on all three plans. Finance teams compare these tables line by line, and a contradiction on the page that promises "you never have to guess" invites doubt about the rest.

    Medium impactLow effort First result in 1 week Head of Brand & Marketing

    First action

    Ask product and finance which statement is right.

    How to measure it

    Pricing questions about crypto

    Now
    –
    Target
    near zero
    By
    30 days

    Steps

    1. 1

      Decide

      Included or add-on.

      Finance 1 day

    2. 2

      Fix the cards

      Plan card text.

      Web team 1 hour

    3. 3

      Fix the table

      Plan details row.

      Web team 1 hour

    4. 4

      Fix the calculator note

      Footnote wording.

      Web team 1 hour

    5. 5

      Update the crypto page

      /overflow-giving/crypto.

      Head of Brand & Marketing 1 hour

    6. 6

      Tell sales

      One line for decks.

      Account Executive 1 hour

    First result
    1 week
    Cost
    $0
    Owner
    Head of Brand & Marketing

    Smallest test

    Fix the plan table row today.

    Why it works

    Decide the real answer, fix both places and the calculator note, and add one line explaining what an add-on costs if it is one. Then add a short "what changed" note in sales materials.

    One clean answer removes an objection in finance-committee reviews and keeps the transparency promise intact.

    Risks and how to handle them

    • Price change for current customers

      Grandfather existing agreements.

    Evidence

    • Your websitePricing page, two statements about crypto: the plan cards say "Stock, Crypto, and DAF giving included" and "Stock, Crypto and DAF giving are included at every tier with no additional subscription", while the Plan Details table lists "Cryptocurrency giving: Add-on" for Foundation, Growth and Enterprise; the calculator "Excludes ... cryptocurrency".Source
    • Your websitePricing page ("Transparent pricing and fees so you never have to guess"): Foundation, for "Church plants and small churches", is $50 a month with "No onboarding cost" and a "Self-serve Migration Dashboard and Easy Links", but its "Get started on foundation" button links to /bookdemo, the same demo form as Growth (from $1,000 a year) and Enterprise (custom). Card rates step down by volume with "No negotiations, no requests needed", and a "See your rate" calculator estimates the blended rate.Source
    • HiringEnterprise Customer Success Manager, posted October 3, 2026: for "large, multi-location churches" with "Executive Pastors, CFOs, Finance Committees, Operations, IT, and Communications all at the table"; hosts "four structured giving reviews per year" to "review platform performance, measure giving outcomes" and "build the strategic case for continued and expanded investment".Source
  • 04

    The Lifecycle Marketing Manager is hired to turn "churches, nonprofits, and purpose-driven companies" into pipeline. But the Nonprofits page talks about "your church", the "faith space" and church testimonials, and the main menu says "For Churches". A development director at a food bank or school lands on copy written for someone else.

    High impactLow effort First result in 1 month Lifecycle Marketing Manager

    First action

    List the church-only phrases on the page.

    How to measure it

    Nonprofit demo requests

    Now
    –
    Target
    +30%
    By
    90 days

    Steps

    1. 1

      Mark the copy

      Every church-only phrase.

      Lifecycle Marketing Manager 1 hour

    2. 2

      Interview two nonprofits

      Words they use for their work.

      Lifecycle Marketing Manager 1 week

    3. 3

      Rewrite

      Headline, features, proof.

      Head of Brand & Marketing 3 days

    4. 4

      Add proof

      Nonprofit stories and numbers.

      Lifecycle Marketing Manager 2 days

    5. 5

      Fix navigation

      Label for both audiences.

      Web team 1 hour

    6. 6

      Track

      Demo requests tagged nonprofit.

      Revenue Operations monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Rewrite the headline and the first two sections this week.

    Why it works

    Rewrite the page in the language of nonprofit fundraising: campaigns, major gifts, stock and DAF gifts from donors, board reporting, acknowledgment letters and year-end appeals. Use the nonprofit stories Overflow already has (the $3.4 million campaign and the New Story spotlight), and change the menu label to "Solutions" with churches and nonprofits under it.

    Paid and organic nonprofit traffic converts better when the page speaks to them, and it gives the lifecycle program a proper landing page.

    Risks and how to handle them

    • Dilutes the church focus

      Keep separate pages and sequences for each audience.

    Evidence

    • Your websiteNonprofits page (title "Nonprofits | Build a culture of generosity"): the copy says the dashboard helps "forecast future revenue for your church", invites readers to "watch generosity grow in your church", links "online giving platform for churches" and calls Overflow "purpose-built for the faith space"; the testimonials are from churches. The main menu label is "For Churches".Source
    • HiringLifecycle Marketing Manager, posted October 21, 2026: owns "the prospect journey with Overflow, from first touch to marketing qualified lead", with "email, SMS, and in-app sequences that turn interested churches, nonprofits, and purpose-driven companies into qualified pipeline for our BDR team"; defines "lead scoring and MQL criteria"; runs "upsell and renewal campaigns"; owns "the lifecycle send calendar across seasonal giving moments, including year-end giving"; works "in HubSpot daily".Source
    • Your websiteSitemap (160 URLs, read October 23, 2026): 127 /learn articles and case studies, nearly all about churches, with a few nonprofit stories ("Nonprofit Success Story: Raising $3.4M with Overflow" and a New Story spotlight); no comparison or "switch from" pages for other giving platforms, although there is a guide on "canceling recurring donations" for "previous platform users"; an article "Now Your Business Owners Can Give From Their Business Accounts"; paid landing pages under /ads/; and a "Free for Pastors" Gen U offer with two sample lessons.Source
  • 05

    Gen U has "over 765 pastors already waiting to hear from you" and about 100 paying churches, with proof such as nine first-time givers and $6K a month in new recurring giving after one cohort. The Free for Pastors page already offers two sample lessons. A backlog that size is a sequence, not a call list.

    High impactLow effort First result in 1 month Program Manager

    First action

    Export the 765 leads and segment by church size.

    How to measure it

    Gen U pilots from the backlog

    Now
    –
    Target
    40
    By
    1 quarter

    Steps

    1. 1

      Clean the list

      Dedupe and segment.

      Lifecycle Marketing Manager 2 days

    2. 2

      Write the sequence

      Five steps, warm tone.

      Lifecycle Marketing Manager 1 week

    3. 3

      Set triggers

      Lesson views route to sales.

      Lifecycle Marketing Manager 2 days

    4. 4

      Define the pilot

      30-day cohort offer.

      Program Manager, Generosity University 1 week

    5. 5

      Launch

      Send in waves of 150.

      Lifecycle Marketing Manager 2 weeks

    6. 6

      Review

      Opens, views and pilots.

      Program Manager, Generosity University weekly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Program Manager, Generosity University

    Smallest test

    Send the first email to 100 pastors.

    Why it works

    Build a five-email and SMS sequence in HubSpot: the two sample lessons, the one-church result, a facilitator guide preview and an invitation to a 30-day pilot cohort. Pastors who watch both lessons go to the Gen U closer; the rest stay in nurture.

    Leads who asked already have intent; a structured sequence reaches all of them in weeks and shows which ones are ready.

    Risks and how to handle them

    • Old leads have gone cold

      Open with a short check-in and a quick unsubscribe.

    Evidence

    • HiringProgram Manager, Generosity University: "Less than 5% of Christians tithe." Gen U is "an eight-module course"; "one church saw nine first-time givers and $6K/month in new recurring giving after a single cohort", and "every student who completes the course raises their giving band by 20% or more". It has "~100 paying churches", "over 765 pastors already waiting to hear from you", a stretch goal of "$1M in annualized sales", and needs "a clear subscription structure" in place of "mixed one-time and tiered fees".Source
    • Your websiteSitemap (160 URLs, read October 23, 2026): 127 /learn articles and case studies, nearly all about churches, with a few nonprofit stories ("Nonprofit Success Story: Raising $3.4M with Overflow" and a New Story spotlight); no comparison or "switch from" pages for other giving platforms, although there is a guide on "canceling recurring donations" for "previous platform users"; an article "Now Your Business Owners Can Give From Their Business Accounts"; paid landing pages under /ads/; and a "Free for Pastors" Gen U offer with two sample lessons.Source
    • HiringLifecycle Marketing Manager, posted October 21, 2026: owns "the prospect journey with Overflow, from first touch to marketing qualified lead", with "email, SMS, and in-app sequences that turn interested churches, nonprofits, and purpose-driven companies into qualified pipeline for our BDR team"; defines "lead scoring and MQL criteria"; runs "upsell and renewal campaigns"; owns "the lifecycle send calendar across seasonal giving moments, including year-end giving"; works "in HubSpot daily".Source
    • Your websiteGenerosity University pricing page: Starter "$2500 per year (25 accounts)", Standard "$5000 per year (100 accounts)", Premium "$7500 per year (250 accounts)", Gold "$10,000 per year (500 accounts)", introduced with "Our pricing is tailored ... differentiated pricing strategy"; the footer reads "© 2025". The Free for Pastors page offers two sample lessons from the eight (giving, vision, budgets, margin, debt, investments, major purchases, overflow living).Source
  • 06

    Year-end giving is named in the lifecycle role's send calendar, and Overflow's blog already covers year-end stock gifts and tax statements. Churches that switch on stock, DAF and RoundUps before December give their members more ways to give in the season that matters most.

    High impactLow effort First result in 1 month Lifecycle Marketing Manager

    First action

    Draft the checklist from the existing year-end articles.

    How to measure it

    Kit completion

    Now
    –
    Target
    40% of customers
    By
    December 31

    Steps

    1. 1

      Draft checklist

      From existing articles.

      Lifecycle Marketing Manager 2 days

    2. 2

      Write templates

      Email, script, social.

      Lifecycle Marketing Manager 3 days

    3. 3

      Build tracking

      Checklist steps in the dashboard.

      Senior Fullstack Engineer - Growth 1 week

    4. 4

      Send

      Customer sequence.

      Lifecycle Marketing Manager 1 day

    5. 5

      Follow up

      Calls to churches behind.

      Account Managers 2 weeks

    6. 6

      Measure

      Non-cash gifts in December.

      Revenue Operations January

    First result
    1 month
    Cost
    Staff time only
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Email the checklist to 50 customers.

    Why it works

    Send customers a short kit: a checklist (stock and DAF giving turned on, statements ready, Tap set for services), an announcement script, a member email and social post templates. Track which churches complete it, and let account managers call those who have not.

    A useful kit raises customers' giving, which is the outcome Overflow sells and the best renewal argument.

    Risks and how to handle them

    • Seen as pushy fundraising

      Frame it as service to members who want to give.

    Evidence

    • HiringLifecycle Marketing Manager, posted October 21, 2026: owns "the prospect journey with Overflow, from first touch to marketing qualified lead", with "email, SMS, and in-app sequences that turn interested churches, nonprofits, and purpose-driven companies into qualified pipeline for our BDR team"; defines "lead scoring and MQL criteria"; runs "upsell and renewal campaigns"; owns "the lifecycle send calendar across seasonal giving moments, including year-end giving"; works "in HubSpot daily".Source
    • Your websiteSitemap (160 URLs, read October 23, 2026): 127 /learn articles and case studies, nearly all about churches, with a few nonprofit stories ("Nonprofit Success Story: Raising $3.4M with Overflow" and a New Story spotlight); no comparison or "switch from" pages for other giving platforms, although there is a guide on "canceling recurring donations" for "previous platform users"; an article "Now Your Business Owners Can Give From Their Business Accounts"; paid landing pages under /ads/; and a "Free for Pastors" Gen U offer with two sample lessons.Source
    • Your websiteFAQ: Overflow Tap is "platform-agnostic" and lets a church "change your destination URL in real time - even mid-service"; Tap is priced at shop.overflow.co, with a "Get Free Overflow Tap" promotion in the header. Overflow AI is "the first intelligent assistant built for church giving" for "real-time insights from your data".Source

This quarter 9

The core plays for the next three months.

  • 07

    Overflow says it has helped over a thousand churches switch and that churches see 15% more giving after migrating, and it has a guide for "previous platform users" on canceling recurring gifts. But there are no pages for churches searching how to move from Tithely, Pushpay, Planning Center Giving or Subsplash.

    High impactMedium effort First result in 1 quarter Head of Brand & Marketing

    First action

    Pick the platform most new customers come from.

    How to measure it

    Switching-page demos

    Now
    –
    Target
    40 a month
    By
    2 quarters

    Steps

    1. 1

      Rank platforms

      By recent migrations.

      Revenue Operations 2 days

    2. 2

      Collect facts

      Current rival pricing and features.

      Lifecycle Marketing Manager 1 week

    3. 3

      Write pages

      Fair comparisons and steps.

      Head of Brand & Marketing 2 weeks

    4. 4

      Add stories

      One church per page.

      Lifecycle Marketing Manager 2 weeks

    5. 5

      Legal review

      Claims and trademarks.

      Legal 1 week

    6. 6

      Publish and refresh

      Quarterly checks.

      Head of Brand & Marketing quarterly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Head of Brand & Marketing

    Smallest test

    Publish one switching page.

    Why it works

    Write one honest page per platform: what moves (donors, recurring gifts, funds), how long it takes, what the migration team does, how fees compare, and a church that made the same move. Link each from the calculator and use them in AE follow-up.

    Switching searches are the highest-intent traffic in the category, and the migration team is a real differentiator.

    Risks and how to handle them

    • Rival facts go stale

      Date each page and cite sources.

    Evidence

    • Your websiteSitemap (160 URLs, read October 23, 2026): 127 /learn articles and case studies, nearly all about churches, with a few nonprofit stories ("Nonprofit Success Story: Raising $3.4M with Overflow" and a New Story spotlight); no comparison or "switch from" pages for other giving platforms, although there is a guide on "canceling recurring donations" for "previous platform users"; an article "Now Your Business Owners Can Give From Their Business Accounts"; paid landing pages under /ads/; and a "Free for Pastors" Gen U offer with two sample lessons.Source
    • Your websiteHomepage: "Trusted by over 1,000 ministries & organizations"; "15% Increase in giving per year after migrating to Overflow", "109% Recurring giving value migrated", "2.5x Average donation through Overflow compared to the national average"; a dedicated migration team "From migration", "To your first gift", "With ongoing support"; testimonials from Church of the Highlands, Change Church, LIIV Atlanta, ZOE Church and Celebration Church.Source
    • Competitor researchRivals' own pages: Tithely, "All-in-One Church Giving & Management Platform" with "Try Free for 30 Days"; Planning Center Giving, "Save more from what your people give", with a "Sign up" button, "Get Giving free for 12 months" for church planters and a Links product to "Create your own NFC tags"; Pushpay, "the church engagement platform" for "14,000+ churches"; Subsplash, apps, websites, church management and giving.Source
    • HiringAccount Executive and Business Development Representative (both open): AEs convert "warm inbound leads generated through paid acquisition, referrals, and partnerships", sell across "cash & non-cash giving, Tap, and Generosity University" to "Lead Pastor, Executive Pastor/Director, CFO, and Development Director audiences", and represent Overflow at "6-10+ industry conferences, church expos, and nonprofit summits per year"; BDRs prospect by "email, phone, LinkedIn" and log activity "within Hubspot".Source
  • 08

    The pricing calculator asks for giving volume, ACH share, stock share and average gift: the exact numbers an AE needs. The lifecycle role must define lead scoring and MQL criteria. Today those answers stay in the browser.

    High impactMedium effort First result in 1 month Lifecycle Marketing Manager

    First action

    Add an "email me this estimate" button.

    How to measure it

    Calculator MQLs

    Now
    –
    Target
    150 a month
    By
    2 quarters

    Steps

    1. 1

      Add capture

      Email the estimate.

      Senior Fullstack Engineer - Growth 1 week

    2. 2

      Map fields

      Inputs to HubSpot properties.

      Lifecycle Marketing Manager 2 days

    3. 3

      Set scores

      Volume and non-cash share.

      Lifecycle Marketing Manager 1 week

    4. 4

      Route

      High scores to BDRs.

      Revenue Operations 2 days

    5. 5

      Write follow-ups

      Emails with their numbers.

      Lifecycle Marketing Manager 1 week

    6. 6

      Review

      Score versus close rate.

      Revenue Operations monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Track calculator use for two weeks.

    Why it works

    Offer to email the estimate in exchange for a work email, pass the inputs to HubSpot, score by volume and non-cash share, and send high-volume churches straight to a BDR with their numbers. Use the inputs to pick the right plan in the first call.

    Self-reported volume is the best fit signal Overflow can get before a call, and it makes the first conversation specific.

    Risks and how to handle them

    • Churches avoid gated tools

      Keep the calculator open; only the emailed copy asks for an email.

    Evidence

    • Your websitePricing page ("Transparent pricing and fees so you never have to guess"): Foundation, for "Church plants and small churches", is $50 a month with "No onboarding cost" and a "Self-serve Migration Dashboard and Easy Links", but its "Get started on foundation" button links to /bookdemo, the same demo form as Growth (from $1,000 a year) and Enterprise (custom). Card rates step down by volume with "No negotiations, no requests needed", and a "See your rate" calculator estimates the blended rate.Source
    • HiringLifecycle Marketing Manager, posted October 21, 2026: owns "the prospect journey with Overflow, from first touch to marketing qualified lead", with "email, SMS, and in-app sequences that turn interested churches, nonprofits, and purpose-driven companies into qualified pipeline for our BDR team"; defines "lead scoring and MQL criteria"; runs "upsell and renewal campaigns"; owns "the lifecycle send calendar across seasonal giving moments, including year-end giving"; works "in HubSpot daily".Source
    • HiringAccount Executive and Business Development Representative (both open): AEs convert "warm inbound leads generated through paid acquisition, referrals, and partnerships", sell across "cash & non-cash giving, Tap, and Generosity University" to "Lead Pastor, Executive Pastor/Director, CFO, and Development Director audiences", and represent Overflow at "6-10+ industry conferences, church expos, and nonprofit summits per year"; BDRs prospect by "email, phone, LinkedIn" and log activity "within Hubspot".Source
  • 09

    The Growth PM owns "the path to a church successfully collecting its first gifts" and time-to-value. Overflow's homepage already describes the journey "From migration" to "your first gift". Making that milestone visible and measured is what turns signups into retained customers.

    High impactMedium effort First result in 1 quarter Product Manager

    First action

    Measure current days from signup to first gift.

    How to measure it

    Median days to first gift

    Now
    –
    Target
    under 10
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Days to first gift by cohort.

      Product Manager (Growth) 1 week

    2. 2

      Define steps

      Five activation steps.

      Product Manager (Growth) 1 week

    3. 3

      Build progress bar

      In the dashboard.

      Senior Fullstack Engineer - Growth 1 month

    4. 4

      Write nudges

      Email and in-app.

      Lifecycle Marketing Manager 2 weeks

    5. 5

      Add support call

      Day 14 trigger.

      Support 1 week

    6. 6

      Measure

      Activation and retention.

      Product Manager (Growth) monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Product Manager (Growth)

    Smallest test

    Track the five steps by hand for one cohort.

    Why it works

    Define activation as first gift plus first recurring gift. Add a progress bar in the dashboard (giving page live, link shared, announcement made, first gift, first recurring donor), with email and in-app nudges for each step, and a call from support for churches stuck after 14 days.

    Churches that see gifts early stay; the steps also show where onboarding breaks.

    Risks and how to handle them

    • Small churches give in cycles

      Count a giving Sunday as the deadline, not calendar days.

    Evidence

    • HiringProduct Manager (Growth), posted July 21, 2026: will "own how new churches discover, sign up for, and grow into Overflow - without a salesperson holding their hand", across "signup, onboarding, activation, self-service account management, billing", including "the path to a church successfully collecting its first gifts". Metrics: "signup conversion, activation rate, time-to-value, and self-serve retention".Source
    • Your websiteHomepage: "Trusted by over 1,000 ministries & organizations"; "15% Increase in giving per year after migrating to Overflow", "109% Recurring giving value migrated", "2.5x Average donation through Overflow compared to the national average"; a dedicated migration team "From migration", "To your first gift", "With ongoing support"; testimonials from Church of the Highlands, Change Church, LIIV Atlanta, ZOE Church and Celebration Church.Source
    • HiringLifecycle Marketing Manager, posted October 21, 2026: owns "the prospect journey with Overflow, from first touch to marketing qualified lead", with "email, SMS, and in-app sequences that turn interested churches, nonprofits, and purpose-driven companies into qualified pipeline for our BDR team"; defines "lead scoring and MQL criteria"; runs "upsell and renewal campaigns"; owns "the lifecycle send calendar across seasonal giving moments, including year-end giving"; works "in HubSpot daily".Source
  • 10

    Gen U is priced from $2,500 a year for 25 accounts to $10,000 for 500, introduced as "tailored" pricing, and the new Program Manager is asked to replace mixed one-time and tiered fees with a clear subscription. A small church cannot easily start, and a large one has to talk to sales to know what it pays.

    High impactMedium effort First result in 1 quarter Program Manager

    First action

    Model revenue from current churches under three tiers.

    How to measure it

    Gen U annualized sales

    Now
    –
    Target
    $1M
    By
    4 quarters

    Steps

    1. 1

      Model tiers

      Current churches mapped to new plans.

      Program Manager, Generosity University 1 week

    2. 2

      Pick price points

      Monthly and yearly.

      Program Manager, Generosity University 1 week

    3. 3

      Bundle

      Discount with Giving.

      Finance 1 week

    4. 4

      Build checkout

      Card purchase for one cohort.

      Senior Fullstack Engineer - Growth 1 month

    5. 5

      Publish

      New /genu/pricing.

      Head of Brand & Marketing 1 week

    6. 6

      Review

      Conversion and churn.

      Program Manager, Generosity University monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Program Manager, Generosity University

    Smallest test

    Offer a monthly plan to 20 waiting pastors.

    Why it works

    Publish three plans by church attendance with monthly and yearly prices, include a facilitator kit, and offer a discount when bundled with Overflow Giving. Let small churches buy one cohort online with a card.

    Clear prices let the 765 waiting pastors decide on their own, which is the only way to grow past one closer.

    Risks and how to handle them

    • Existing churches pay more or less

      Honor current contracts until renewal.

    Evidence

    • HiringProgram Manager, Generosity University: "Less than 5% of Christians tithe." Gen U is "an eight-module course"; "one church saw nine first-time givers and $6K/month in new recurring giving after a single cohort", and "every student who completes the course raises their giving band by 20% or more". It has "~100 paying churches", "over 765 pastors already waiting to hear from you", a stretch goal of "$1M in annualized sales", and needs "a clear subscription structure" in place of "mixed one-time and tiered fees".Source
    • Your websiteGenerosity University pricing page: Starter "$2500 per year (25 accounts)", Standard "$5000 per year (100 accounts)", Premium "$7500 per year (250 accounts)", Gold "$10,000 per year (500 accounts)", introduced with "Our pricing is tailored ... differentiated pricing strategy"; the footer reads "© 2025". The Free for Pastors page offers two sample lessons from the eight (giving, vision, budgets, margin, debt, investments, major purchases, overflow living).Source
    • Your websitePricing page ("Transparent pricing and fees so you never have to guess"): Foundation, for "Church plants and small churches", is $50 a month with "No onboarding cost" and a "Self-serve Migration Dashboard and Easy Links", but its "Get started on foundation" button links to /bookdemo, the same demo form as Growth (from $1,000 a year) and Enterprise (custom). Card rates step down by volume with "No negotiations, no requests needed", and a "See your rate" calculator estimates the blended rate.Source
  • 11

    The Enterprise CSM will host four giving reviews a year per large church, with executive pastors, CFOs and finance committees at the table. Each review needs the same evidence: giving trends, non-cash share, recurring donors, Tap engagement and next steps.

    High impactMedium effort First result in 1 quarter Enterprise Customer Success M…

    First action

    Build one pack by hand for an enterprise church.

    How to measure it

    Enterprise net retention

    Now
    –
    Target
    115%
    By
    4 quarters

    Steps

    1. 1

      Define contents

      Metrics and actions.

      Enterprise Customer Success Manager 1 week

    2. 2

      Draft by hand

      One church.

      Enterprise Customer Success Manager 1 week

    3. 3

      Automate

      Generate from data.

      Senior Fullstack Engineer - Growth 1 month

    4. 4

      Add AI summary

      Plain-language highlights.

      Product team 1 month

    5. 5

      Roll out

      All enterprise churches.

      Enterprise Customer Success Manager 1 quarter

    6. 6

      Extend

      Growth plan bi-annual reviews.

      Account Managers 2 quarters

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Enterprise Customer Success Manager

    Smallest test

    Present one hand-built pack.

    Why it works

    Use Overflow AI to generate a review pack per church each quarter, with a one-page summary for the finance committee and three recommended actions. The CSM edits and presents it. Offer a lighter version to Growth customers twice a year, as the pricing page promises.

    A standard pack makes every review consistent, saves CSM hours and puts the value in front of the people who renew.

    Risks and how to handle them

    • Numbers are sensitive

      Share only with named stakeholders.

    Evidence

    • HiringEnterprise Customer Success Manager, posted October 3, 2026: for "large, multi-location churches" with "Executive Pastors, CFOs, Finance Committees, Operations, IT, and Communications all at the table"; hosts "four structured giving reviews per year" to "review platform performance, measure giving outcomes" and "build the strategic case for continued and expanded investment".Source
    • Your websiteFAQ: Overflow Tap is "platform-agnostic" and lets a church "change your destination URL in real time - even mid-service"; Tap is priced at shop.overflow.co, with a "Get Free Overflow Tap" promotion in the header. Overflow AI is "the first intelligent assistant built for church giving" for "real-time insights from your data".Source
    • Your websitePricing page ("Transparent pricing and fees so you never have to guess"): Foundation, for "Church plants and small churches", is $50 a month with "No onboarding cost" and a "Self-serve Migration Dashboard and Easy Links", but its "Get started on foundation" button links to /bookdemo, the same demo form as Growth (from $1,000 a year) and Enterprise (custom). Card rates step down by volume with "No negotiations, no requests needed", and a "See your rate" calculator estimates the blended rate.Source
  • 12

    Card rates step down with volume, and Growth adds an account manager and onboarding. The Growth engineer is hired to build "frictionless plan upgrade paths". Churches that grow do not know when Growth starts to pay for itself.

    Medium impactMedium effort First result in 1 quarter Senior Fullstack Engineer Gro…

    First action

    List Foundation churches above $50,000 a month in card volume.

    How to measure it

    Foundation to Growth upgrades

    Now
    –
    Target
    20 a quarter
    By
    2 quarters

    Steps

    1. 1

      Find candidates

      Volume thresholds.

      Revenue Operations 1 week

    2. 2

      Build the math

      Saving per church.

      Senior Fullstack Engineer - Growth 2 weeks

    3. 3

      Design banner

      In the dashboard.

      Product Designer 1 week

    4. 4

      Add upgrade

      One click or a call.

      Senior Fullstack Engineer - Growth 2 weeks

    5. 5

      Email

      Same message.

      Lifecycle Marketing Manager 1 week

    6. 6

      Measure

      Upgrades and retention.

      Product Manager (Growth) monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Fullstack Engineer Growth

    Smallest test

    Email ten candidates their saving.

    Why it works

    Use the calculator's math on each Foundation church's real volume. When Growth would save money or add a needed service, show a banner with their saving and a one-click upgrade or a call.

    Upgrades driven by the customer's own numbers feel helpful, not salesy.

    Risks and how to handle them

    • Upgrades that cost more

      Show only when the church saves or asks for service.

    Evidence

    • HiringSenior Fullstack Engineer - Growth: "the technical engine behind our Product-Led Growth (PLG) initiatives", building "seamless self-service onboarding flows, creating frictionless plan upgrade paths, and standing up high-converting checkout experiences", and running "experiments (A/B tests)".Source
    • Your websitePricing page ("Transparent pricing and fees so you never have to guess"): Foundation, for "Church plants and small churches", is $50 a month with "No onboarding cost" and a "Self-serve Migration Dashboard and Easy Links", but its "Get started on foundation" button links to /bookdemo, the same demo form as Growth (from $1,000 a year) and Enterprise (custom). Card rates step down by volume with "No negotiations, no requests needed", and a "See your rate" calculator estimates the blended rate.Source
  • 13

    AEs attend 6 to 10 or more church expos and nonprofit summits a year. Overflow sells Tap, which can point to any link and change it "in real time". A tap on the booth table can open a short form, a demo booking or the rate calculator.

    Medium impactLow effort First result in 1 quarter Account Executive

    First action

    Set up one Tap link for the next conference.

    How to measure it

    Leads per conference

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Build the form

      Two questions, event tag.

      Lifecycle Marketing Manager 2 days

    2. 2

      Program Tap

      Booth discs and badges.

      Tap Operations 1 day

    3. 3

      Train AEs

      How to invite a tap.

      Account Executive 1 hour

    4. 4

      Follow up

      24-hour sequence.

      Lifecycle Marketing Manager 1 week

    5. 5

      Rotate offers

      Daily link changes.

      Account Executive per event

    6. 6

      Compare

      Leads and pipeline by event.

      Revenue Operations quarterly

    First result
    1 quarter
    Cost
    Tap hardware
    Owner
    Account Executive

    Smallest test

    Run it at one conference.

    Why it works

    Put Tap discs on the booth and on badges, linked to a two-question form (church size and current platform) that creates a HubSpot lead tagged with the event. Change the link each day for a different offer and follow up within 24 hours.

    Visitors experience the product while giving their details, and every lead is tracked by event.

    Risks and how to handle them

    • Low tap rate

      Put a QR code next to the disc.

    Evidence

    • HiringAccount Executive and Business Development Representative (both open): AEs convert "warm inbound leads generated through paid acquisition, referrals, and partnerships", sell across "cash & non-cash giving, Tap, and Generosity University" to "Lead Pastor, Executive Pastor/Director, CFO, and Development Director audiences", and represent Overflow at "6-10+ industry conferences, church expos, and nonprofit summits per year"; BDRs prospect by "email, phone, LinkedIn" and log activity "within Hubspot".Source
    • Your websiteFAQ: Overflow Tap is "platform-agnostic" and lets a church "change your destination URL in real time - even mid-service"; Tap is priced at shop.overflow.co, with a "Get Free Overflow Tap" promotion in the header. Overflow AI is "the first intelligent assistant built for church giving" for "real-time insights from your data".Source
    • HiringLifecycle Marketing Manager, posted October 21, 2026: owns "the prospect journey with Overflow, from first touch to marketing qualified lead", with "email, SMS, and in-app sequences that turn interested churches, nonprofits, and purpose-driven companies into qualified pipeline for our BDR team"; defines "lead scoring and MQL criteria"; runs "upsell and renewal campaigns"; owns "the lifecycle send calendar across seasonal giving moments, including year-end giving"; works "in HubSpot daily".Source
  • 14

    The lifecycle role names "purpose-driven companies" as an audience, and Overflow already lets business owners give from business accounts. That is a separate buyer with separate language: matching gifts, employee giving and company giving to causes.

    Medium impactMedium effort First result in 1 quarter Lifecycle Marketing Manager

    First action

    Count business-account gifts in the last year.

    How to measure it

    Business-account gift volume

    Now
    –
    Target
    +30%
    By
    3 quarters

    Steps

    1. 1

      Size it

      Business gifts to date.

      Revenue Operations 1 week

    2. 2

      Write the page

      For business givers.

      Head of Brand & Marketing 2 weeks

    3. 3

      Add form option

      "Business" checkbox.

      Web team 1 day

    4. 4

      Build sequence

      Three emails.

      Lifecycle Marketing Manager 1 week

    5. 5

      Church script

      Invite business owners.

      Lifecycle Marketing Manager 1 week

    6. 6

      Measure

      Leads and gift volume.

      Revenue Operations monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Lifecycle Marketing Manager

    Smallest test

    Share the business giving article with ten churches.

    Why it works

    Publish a page for businesses that give, with how business-account giving works and examples, and a short HubSpot sequence for leads who tick "business" on forms. Offer churches a script to invite their business-owner members.

    Business gifts are large and a new source of volume; churches gain a new way to ask.

    Risks and how to handle them

    • Small segment

      Test with a few churches before scaling.

    Evidence

    • HiringLifecycle Marketing Manager, posted October 21, 2026: owns "the prospect journey with Overflow, from first touch to marketing qualified lead", with "email, SMS, and in-app sequences that turn interested churches, nonprofits, and purpose-driven companies into qualified pipeline for our BDR team"; defines "lead scoring and MQL criteria"; runs "upsell and renewal campaigns"; owns "the lifecycle send calendar across seasonal giving moments, including year-end giving"; works "in HubSpot daily".Source
    • Your websiteSitemap (160 URLs, read October 23, 2026): 127 /learn articles and case studies, nearly all about churches, with a few nonprofit stories ("Nonprofit Success Story: Raising $3.4M with Overflow" and a New Story spotlight); no comparison or "switch from" pages for other giving platforms, although there is a guide on "canceling recurring donations" for "previous platform users"; an article "Now Your Business Owners Can Give From Their Business Accounts"; paid landing pages under /ads/; and a "Free for Pastors" Gen U offer with two sample lessons.Source
  • 15

    AEs sell to four different roles, and the YouTube channel has 155 videos but only 348 subscribers. Each role asks a different question: will it grow giving, will migration hurt, what does it cost, does it fit the CRM.

    Medium impactLow effort First result in 1 quarter Head of Brand & Marketing

    First action

    Ask four customers in different roles to record.

    How to measure it

    Average days to close

    Now
    –
    Target
    -15%
    By
    2 quarters

    Steps

    1. 1

      Pick questions

      One per role.

      Account Executive 1 day

    2. 2

      Book customers

      Four roles.

      Enterprise Customer Success Manager 2 weeks

    3. 3

      Record

      Remote or on site.

      Head of Brand & Marketing 2 weeks

    4. 4

      Edit

      Two minutes each.

      Head of Brand & Marketing 1 week

    5. 5

      Use

      Follow-ups and nurture.

      Lifecycle Marketing Manager ongoing

    6. 6

      Measure

      Cycle length with and without.

      Revenue Operations quarterly

    First result
    1 quarter
    Cost
    Production costs
    Owner
    Head of Brand & Marketing

    Smallest test

    Record the CFO video first.

    Why it works

    Record four two-minute videos with customers in each role answering their peer's main question, and put them in AE follow-ups, the demo page and role-specific nurture emails.

    Peer answers move multi-stakeholder deals faster than slides, and the videos work in every channel.

    Risks and how to handle them

    • Customers are busy

      Record at a scheduled giving review.

    Evidence

    • HiringAccount Executive and Business Development Representative (both open): AEs convert "warm inbound leads generated through paid acquisition, referrals, and partnerships", sell across "cash & non-cash giving, Tap, and Generosity University" to "Lead Pastor, Executive Pastor/Director, CFO, and Development Director audiences", and represent Overflow at "6-10+ industry conferences, church expos, and nonprofit summits per year"; BDRs prospect by "email, phone, LinkedIn" and log activity "within Hubspot".Source
    • Channel researchYouTube channel @overflow_app: 155 videos, 348 subscribers and about 117,700 total views.Source
    • Your websiteHomepage: "Trusted by over 1,000 ministries & organizations"; "15% Increase in giving per year after migrating to Overflow", "109% Recurring giving value migrated", "2.5x Average donation through Overflow compared to the national average"; a dedicated migration team "From migration", "To your first gift", "With ongoing support"; testimonials from Church of the Highlands, Change Church, LIIV Atlanta, ZOE Church and Celebration Church.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Overflow serves over 1,000 ministries and organizations and says its donors give 2.5 times the national average, with stock, crypto, DAF and RoundUps on one platform. Few others can show how churches actually receive gifts across every method.

    High impactHigh effort First result in 3 quarters Head of Brand & Marketing

    First action

    Pick the ten questions pastors ask most.

    How to measure it

    Downloads

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten pastor questions.

      Head of Brand & Marketing 1 week

    2. 2

      Analyze

      Aggregated data.

      Data team 2 months

    3. 3

      Privacy review

      No church identifiable.

      Legal 1 month

    4. 4

      Write

      Report and summary.

      Head of Brand & Marketing 1 month

    5. 5

      Launch

      Conference and webinar.

      Head of Brand & Marketing 1 month

    6. 6

      Use in sales

      Size-specific findings.

      Account Executive ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Head of Brand & Marketing

    Smallest test

    Publish one chart on non-cash giving.

    Why it works

    Publish a yearly report with aggregated, anonymous findings: share of non-cash gifts, recurring trends, effects of Tap and Gen U, and differences by church size. Launch it at a major church conference with a webinar.

    Original data earns press and links, gives AEs a reason to call, and positions Overflow as the authority on modern giving.

    Risks and how to handle them

    • Data privacy

      Aggregate and suppress small groups.

    Evidence

    • Your websiteHomepage: "Trusted by over 1,000 ministries & organizations"; "15% Increase in giving per year after migrating to Overflow", "109% Recurring giving value migrated", "2.5x Average donation through Overflow compared to the national average"; a dedicated migration team "From migration", "To your first gift", "With ongoing support"; testimonials from Church of the Highlands, Change Church, LIIV Atlanta, ZOE Church and Celebration Church.Source
    • HiringProgram Manager, Generosity University: "Less than 5% of Christians tithe." Gen U is "an eight-module course"; "one church saw nine first-time givers and $6K/month in new recurring giving after a single cohort", and "every student who completes the course raises their giving band by 20% or more". It has "~100 paying churches", "over 765 pastors already waiting to hear from you", a stretch goal of "$1M in annualized sales", and needs "a clear subscription structure" in place of "mixed one-time and tiered fees".Source
    • HiringAccount Executive and Business Development Representative (both open): AEs convert "warm inbound leads generated through paid acquisition, referrals, and partnerships", sell across "cash & non-cash giving, Tap, and Generosity University" to "Lead Pastor, Executive Pastor/Director, CFO, and Development Director audiences", and represent Overflow at "6-10+ industry conferences, church expos, and nonprofit summits per year"; BDRs prospect by "email, phone, LinkedIn" and log activity "within Hubspot".Source
  • 17

    Gen U graduates raise their giving band by 20% or more, and one church saw $6K a month in new recurring giving after a cohort. When the church also uses Overflow Giving, that change can be measured, not just reported.

    High impactHigh effort First result in 4 quarters Program Manager

    First action

    Find churches that use both products today.

    How to measure it

    Churches using Gen U and Giving

    Now
    –
    Target
    200
    By
    4 quarters

    Steps

    1. 1

      Find overlap

      Churches on both.

      Revenue Operations 1 week

    2. 2

      Design consent

      Opt-in for participants.

      Legal 1 month

    3. 3

      Build view

      Aggregate change.

      Senior Fullstack Engineer - Growth 1 quarter

    4. 4

      Publish results

      Case studies.

      Head of Brand & Marketing 1 quarter

    5. 5

      Cross-sell

      Offers both ways.

      Account Executive ongoing

    6. 6

      Review

      Adoption and giving change.

      Program Manager, Generosity University quarterly

    First result
    4 quarters
    Cost
    Engineering time
    Owner
    Program Manager, Generosity University

    Smallest test

    Measure one cohort by hand with consent.

    Why it works

    For churches on both products, show a before-and-after giving view for cohort participants who opt in, in aggregate. Use the results in sales and offer Gen U to every Giving customer, and Giving to every Gen U church.

    Proof inside the dashboard makes each product sell the other.

    Risks and how to handle them

    • Members feel watched

      Only aggregate, only opt-in, and say so clearly.

    Evidence

    • HiringProgram Manager, Generosity University: "Less than 5% of Christians tithe." Gen U is "an eight-module course"; "one church saw nine first-time givers and $6K/month in new recurring giving after a single cohort", and "every student who completes the course raises their giving band by 20% or more". It has "~100 paying churches", "over 765 pastors already waiting to hear from you", a stretch goal of "$1M in annualized sales", and needs "a clear subscription structure" in place of "mixed one-time and tiered fees".Source
    • Your websiteHomepage: "Trusted by over 1,000 ministries & organizations"; "15% Increase in giving per year after migrating to Overflow", "109% Recurring giving value migrated", "2.5x Average donation through Overflow compared to the national average"; a dedicated migration team "From migration", "To your first gift", "With ongoing support"; testimonials from Church of the Highlands, Change Church, LIIV Atlanta, ZOE Church and Celebration Church.Source
    • HiringEnterprise Customer Success Manager, posted October 3, 2026: for "large, multi-location churches" with "Executive Pastors, CFOs, Finance Committees, Operations, IT, and Communications all at the table"; hosts "four structured giving reviews per year" to "review platform performance, measure giving outcomes" and "build the strategic case for continued and expanded investment".Source
  • 18

    Overflow is backed by WIF, which it calls "one of the largest lenders to faith and philanthropic organizations in the country", and AEs already close leads from partnerships. Church lenders, church planting networks and denominations talk to many churches when they plan buildings and budgets.

    High impactMedium effort First result in 3 quarters Head of Partnerships

    First action

    List ten lenders and networks with the most churches.

    How to measure it

    Partner demos

    Now
    –
    Target
    30 a month
    By
    3 quarters

    Steps

    1. 1

      List partners

      Lenders, networks, denominations.

      Head of Partnerships 2 weeks

    2. 2

      Design offer

      Assessment and terms.

      Head of Partnerships 1 month

    3. 3

      Sign three

      One lender, two networks.

      Head of Partnerships 1 quarter

    4. 4

      Co-brand

      Partner landing pages.

      Lifecycle Marketing Manager 1 month

    5. 5

      Run webinars

      Member sessions.

      Account Executive monthly

    6. 6

      Report

      Partner results.

      Revenue Operations quarterly

    First result
    3 quarters
    Cost
    Referral fees
    Owner
    Head of Partnerships

    Smallest test

    Run one webinar for a church network.

    Why it works

    Design a partner program: co-branded giving assessments, a member rate or onboarding offer, and a referral fee. Start with one lender and two church networks, and report giving growth back to each partner.

    Partners bring trust and many churches at once, and stronger giving helps lenders and networks too.

    Risks and how to handle them

    • Partners favor their own tools

      Offer reporting that helps their work.

    Evidence

    • HiringEvery post describes Overflow as "a Series C, growth-stage" "vertical fintech and SaaS platform" for "cash, stock, crypto, and beyond", backed by "Uncork Capital, Craft Ventures, Salesforce Ventures, R7, and WIF (one of the largest lenders to faith and philanthropic organizations in the country)", with offices in Los Gatos, CA and Birmingham, AL. The Business Operations Lead post asks: "If our customers doubled, how would we support them?"Source
    • HiringAccount Executive and Business Development Representative (both open): AEs convert "warm inbound leads generated through paid acquisition, referrals, and partnerships", sell across "cash & non-cash giving, Tap, and Generosity University" to "Lead Pastor, Executive Pastor/Director, CFO, and Development Director audiences", and represent Overflow at "6-10+ industry conferences, church expos, and nonprofit summits per year"; BDRs prospect by "email, phone, LinkedIn" and log activity "within Hubspot".Source
    • News coverageOverflow raised a $20 million Series B in 2024 led by Wesleyan Investment Foundation (WIF), with Uncork and R7, to expand beyond giving into new products for the faith space.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 19

    Overflow AI is "the first intelligent assistant built for church giving" and surfaces insights from giving data. Most pastors will not log in to look; a short weekly note brings the insight to them.

    Medium impactMedium effort First result in 2 quarters Product team

    First action

    Write ten briefs by hand for pilot churches.

    How to measure it

    Brief open rate

    Now
    –
    Target
    60%
    By
    2 quarters

    Steps

    1. 1

      Design brief

      Three lines.

      Product team 2 weeks

    2. 2

      Pilot

      Ten churches by hand.

      Enterprise Customer Success Manager 1 month

    3. 3

      Automate

      From the dashboard.

      Senior Fullstack Engineer - Growth 1 quarter

    4. 4

      Add actions

      Suggested next steps.

      Product team 1 month

    5. 5

      Roll out

      Opt-in for all.

      Lifecycle Marketing Manager 1 month

    6. 6

      Measure

      Opens and retention.

      Product Manager (Growth) monthly

    First result
    2 quarters
    Cost
    Product time
    Owner
    Product team

    Smallest test

    Send briefs to five churches for a month.

    Why it works

    Send each church a Monday email or text with three lines: last Sunday's giving against the average, new and lapsed givers, and one suggested action. Let finance and pastors choose who receives it.

    A useful weekly habit keeps Overflow front of mind and makes the AI visible.

    Risks and how to handle them

    • Bad weeks discourage

      Use longer averages and a kind tone.

    Evidence

    • Your websiteFAQ: Overflow Tap is "platform-agnostic" and lets a church "change your destination URL in real time - even mid-service"; Tap is priced at shop.overflow.co, with a "Get Free Overflow Tap" promotion in the header. Overflow AI is "the first intelligent assistant built for church giving" for "real-time insights from your data".Source
    • HiringProduct Manager (Growth), posted July 21, 2026: will "own how new churches discover, sign up for, and grow into Overflow - without a salesperson holding their hand", across "signup, onboarding, activation, self-service account management, billing", including "the path to a church successfully collecting its first gifts". Metrics: "signup conversion, activation rate, time-to-value, and self-serve retention".Source
  • 20

    Real visitors pass Core Web Vitals on overflow.co today. A new signup flow, a calculator capture and more tracking can slow the pages that matter most for small churches on phones.

    Medium impactLow effort First result in 1 month Senior Fullstack Engineer Gro…

    First action

    Record today's field and lab numbers for the pricing page.

    How to measure it

    Core Web Vitals pass rate

    Now
    –
    Target
    100% of key pages
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Key pages today.

      Senior Fullstack Engineer - Growth 1 day

    2. 2

      Set budget

      Load and interaction limits.

      Senior Fullstack Engineer - Growth 1 day

    3. 3

      Add checks

      Per release.

      Senior Fullstack Engineer - Growth 1 week

    4. 4

      Review scripts

      Only what each page needs.

      Web team 1 week

    5. 5

      Monitor

      Monthly field data.

      Senior Fullstack Engineer - Growth monthly

    6. 6

      Fix

      When a page fails.

      Senior Fullstack Engineer - Growth as needed

    First result
    1 month
    Cost
    $0
    Owner
    Senior Fullstack Engineer Growth

    Smallest test

    Run a test on the pricing page after the next change.

    Why it works

    Set a performance budget for the pricing page, signup and demo pages, test each release, and keep third-party scripts on those pages to what they need.

    Fast pages protect conversion on the self-serve path the growth team is building.

    Risks and how to handle them

    • Budget slows launches

      Allow exceptions with a fix date.

    Evidence

    • Google PageSpeedChrome UX Report for overflow.co: real visitors pass Core Web Vitals (LCP 1.8s, INP 112 ms, CLS 0 at the 75th percentile, steady); the lab test timed out.Source
    • HiringSenior Fullstack Engineer - Growth: "the technical engine behind our Product-Led Growth (PLG) initiatives", building "seamless self-service onboarding flows, creating frictionless plan upgrade paths, and standing up high-converting checkout experiences", and running "experiments (A/B tests)".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. Overflow did not commission, review or endorse it, and Programmable is not affiliated with Overflow. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Overflow runs its business.

Something wrong, or do you represent Overflow? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Self-serve Foundation signup, consistent pricing on the demo page, the crypto answer, a real Nonprofits page, the Gen U backlog sequence and the year-end kit.

  2. Days 31 to 6011 ideas

    Switching pages, calculator lead scoring, first-gift activation, Gen U pricing, giving review packs, upgrade prompts, Tap at conferences, business givers and buyer videos; the Monday brief and a speed budget.

  3. Days 61 to 903 ideas

    Start the big bets: the generosity report, Gen U and Giving joined, and the lender and network partner channel.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value easy, secure giving for members. The most cited problem: switching platforms and moving recurring donors.

  • Stock and non-cash gifts that used to be hard
  • Low giving participation
  • In their words: “generosity”

Market

Competitive landscape

4 competitors compared: Pushpay, Tithely, Planning Center Giving and Subsplash.

  • Gap to exploit: Self-serve start for small churches with non-cash giving included
  • Pushpay: Broad suite rather than giving depth
  • Tithely: Less focus on large non-cash gifts

Hiring signals

Overflow is building a product-led growth motion: a Growth PM and a Growth engineer to let churches sign up, activate and upgrade on their own (ideas 1, 9, 12, 20), and a Lifecycle Marketing Manager to turn churches…

  • Product Manager (Growth): Self-serve signup to first gift. Ideas 1, 9.
  • Senior Fullstack Engineer - Growth: Self-onboarding, upgrade paths, checkout. Ideas 1, 12.
  • Lifecycle Marketing Manager: Prospect journey, lead scoring, year-end calendar. Ideas 4, 6, 8, 14.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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