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  • This week · 6
  • This quarter · 11
  • Big bets · 3
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Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Peek
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growth playbook · Oct 23, 2026

peek.com (opens in a new tab)

Peek growth playbook

Diagnosis

Peek has over $7 billion in bookings, a 300,000-experience marketplace and, since late 2025, two acquired brands (ACME Ticketing and Connect&GO). Its hiring shows the next phase: an Organic Growth Manager to unify SEO and AI search across the three software brands, a VP of Customer Experience to unify onboarding and drive cross-sell, mid-market AEs and a bilingual data analyst.

The site gaps line up with that: peek.com describes itself as booking software and has no sitemap or headings, Peek Pro lists test pages and has no pricing or comparison pages, and all three brands target museums and zoos.

This playbook fixes the search basics first, then builds a portfolio keyword map, shared measurement, vertical pages and cross-sell, and turns the MCP server into an operator selling point.

Growth Score

7/10

Biggest Opportunity

Give each Peek brand its own place in search and AI answers, and use the marketplace and MCP server as proof for the software sale.

Biggest Risk

FareHarbor, Xola, Rezdy and Bokun all claim the same "online booking software" position, and four domains competing for overlapping topics can dilute rankings during the integration.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Give peek.com and peekpro.com separate jobs in search, starting with a sitemap for 300,000 experiences

    Change the peek.com homepage title and meta description today.

    High impact First result in 1 month
  2. 2

    Remove test and old pages from the Peek Pro sitemap

    List every sitemap URL with "test", "old" or a bare number.

    Medium impact First result in 2 weeks
  3. 3

    Delete the hidden help-desk table from the Peek Pro homepage

    Search the Webflow project for the comparison-table class.

    Medium impact First result in 1 week

02

Your idea portfolio

24 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 10Fill-ins · 7Reconsider · 4
Effort →

Showing 24 of 24 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Peek is hiring an Organic Growth Manager to decide "which brand should rank for what". The first overlap is on peek.com itself: its homepage tells search engines it is "Online Booking Software & Reservation System for Tours and Activities", the exact query peekpro.com is built for, while the page is a consumer marketplace titled just "Peek". The marketplace with 300,000 things to do and 3 million reviews has no XML sitemap, and its city pages (Seattle, London) have no headings or intro text at all.

    High impactLow effort First result in 1 month Manager

    First action

    Change the peek.com homepage title and meta description today.

    How to measure it

    Indexed marketplace pages in Search Console

    Now
    –
    Target
    +50%
    By
    90 days

    Steps

    1. 1

      Assign the query

      peekpro.com owns "booking software"; peek.com owns "things to do".

      Manager, Organic Growth 1 day

    2. 2

      Rewrite the homepage

      Title and description for travelers.

      Manager, Organic Growth 1 hour

    3. 3

      Generate sitemaps

      Index file split by city and activity, with lastmod.

      Web Developer 1 week

    4. 4

      List it

      Add the Sitemap line to robots.txt and submit in Search Console.

      Web Developer 1 hour

    5. 5

      Add headings

      H1 and a two-line intro on every city page.

      Senior Front End Engineer 1 week

    6. 6

      Check coverage

      Indexed pages and impressions by city.

      Manager, Organic Growth weekly

    7. 7

      Track operator clicks

      peekcomreferral visits and demos.

      Senior Data Analyst monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Manager, Organic Growth

    Smallest test

    Fix the homepage title and publish a sitemap for the top 25 cities.

    Why it works

    Rewrite the peek.com homepage title and description for travelers ("Book tours, activities and attractions"), leaving "booking software" to peekpro.com. Publish a sitemap index for city and activity pages and add it to robots.txt. Give every city page an H1 ("Things to do in Seattle") and a short intro that uses the ratings Peek already holds. Keep the "Sell Experiences" link to Peek Pro so the marketplace still feeds operator demand.

    Search engines and AI assistants find and understand pages through sitemaps, headings and consistent titles. Removing the overlap lets each domain rank for its own audience, and indexed city pages bring travelers whose bookings are the proof operators buy.

    Ready to use

    Checklistpeek.com search basics

    [ ] Homepage title and description for travelers
    [ ] Sitemap index (cities, activities) with lastmod
    [ ] Sitemap line in robots.txt
    [ ] H1 and intro on every city page
    [ ] Submitted in Search Console
    [ ] peekpro.com keeps "booking software"
    [ ] Monthly coverage report

    Risks and how to handle them

    • Thin city pages

      Write intros for the top 50 cities first and noindex cities with very few listings.

    • Losing "booking software" traffic on peek.com

      Watch impressions; peekpro.com should take them over.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • Your websitepeek.com homepage (checked October 22, 2026): page title just "Peek", while the meta description reads "Online Booking Software & Reservation System for Tours and Activities"; the page itself is a consumer marketplace ("300,000 things to do", "150 million happy customers", "3 million verified reviews"; Popular Places include Cancun with 1,586 and Los Cabos with 890 adventures) with a "Sell Experiences" link to Peek Pro tagged peekcomreferral. The HTML has no H1, H2 or H3 heading.Source
    • Your websitepeek.com has no XML sitemap: robots.txt names none, and /sitemap.xml and /sitemap_index.xml return 404 (rechecked the same day). City pages such as Seattle (87 activity links) and London have no H1, H2 or H3 headings and no introduction text above the listings; the title is "Things to do in Seattle: Book Tours & Activities at Peek.com". Activity pages do carry Product, AggregateRating, Review and Event structured data.Source
    • Your websitepeekpro.com homepage: title "Online Booking Software - Rental & Tour Operators | Peek Pro", H1 "More Bookings, Happier Customers.", "The world's most advanced AI operating system for experiences & attractions", "Operators see an average 30% revenue growth"; Peek Pro 9, Peek Copilot and an "AI digital workforce". The page HTML also carries a hidden leftover template block: a help-desk software comparison table with prices such as "$26/agent/month".Source
  • 02

    The Organic Growth Manager is asked to audit and prune content. The peekpro.com sitemap lists test and leftover pages (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8 and /9), each indexable and self-canonical, so search engines spend crawl on them and can show them to buyers.

    Medium impactLow effort First result in 2 weeks Manager

    First action

    List every sitemap URL with "test", "old" or a bare number.

    How to measure it

    Test pages indexed

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      List pages

      All test and leftover URLs.

      Manager, Organic Growth 1 hour

    2. 2

      Decide

      Delete, noindex or redirect.

      Manager, Organic Growth 1 hour

    3. 3

      Apply

      In the CMS.

      Web Developer 1 day

    4. 4

      Exclude from sitemap

      Template setting for drafts.

      Web Developer 1 day

    5. 5

      Request removal

      Search Console removals.

      Manager, Organic Growth 1 hour

    6. 6

      Repeat

      Monthly sitemap check.

      Manager, Organic Growth monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Manager, Organic Growth

    Smallest test

    Noindex /test and /testlp today.

    Why it works

    Delete or noindex the test pages, redirect /old-home-2 to the homepage, decide whether /8 and /9 are old versions of the Peek Pro 9 page and redirect them, and stop the CMS adding test pages to the sitemap.

    A clean sitemap concentrates authority on pages that sell, and stops a buyer landing on a half-built test page.

    Risks and how to handle them

    • A test page is in use by a campaign

      Ask Growth before deleting; noindex instead.

    Evidence

    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
  • 03

    The peekpro.com homepage HTML still carries a hidden template block: a help-desk software comparison table with prices such as "$26/agent/month". Visitors cannot see it, but crawlers and AI systems that read the raw page can, and it has nothing to do with booking software.

    Medium impactLow effort First result in 1 week Web Developer

    First action

    Search the Webflow project for the comparison-table class.

    How to measure it

    Pages with leftover template blocks

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      Find it

      Homepage comparison table.

      Web Developer 1 hour

    2. 2

      Delete it

      Remove from the page.

      Web Developer 1 hour

    3. 3

      Scan others

      All templates for hidden blocks.

      Web Developer 1 day

    4. 4

      Check rendering

      Fetch as a crawler.

      Manager, Organic Growth 1 hour

    5. 5

      Add to checklist

      No hidden template text.

      Web Developer 1 hour

    6. 6

      Recheck

      Quarterly.

      Manager, Organic Growth quarterly

    First result
    1 week
    Cost
    $0
    Owner
    Web Developer

    Smallest test

    Delete the homepage block.

    Why it works

    Remove the hidden block and check the other Webflow pages for unused template sections. Add a step to the publishing checklist.

    The Organic Growth Manager wants content that is "machine-readable and citable"; stray text about help-desk prices is the opposite.

    Risks and how to handle them

    • Breaking the layout

      Preview before publishing.

    Evidence

    • Your websitepeekpro.com homepage: title "Online Booking Software - Rental & Tour Operators | Peek Pro", H1 "More Bookings, Happier Customers.", "The world's most advanced AI operating system for experiences & attractions", "Operators see an average 30% revenue growth"; Peek Pro 9, Peek Copilot and an "AI digital workforce". The page HTML also carries a hidden leftover template block: a help-desk software comparison table with prices such as "$26/agent/month".Source
    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
  • 04

    peekpro.com has no pricing page (/pricing returns 404) and the blog has a dozen posts about pricing tours. Buyers comparing FareHarbor, Xola, Rezdy and Bokun look for cost early, and AI assistants answer "how much does Peek Pro cost" from whatever they find.

    High impactMedium effort First result in 1 month Product Marketing Manager

    First action

    Write down how Peek Pro pricing is explained on demo calls.

    How to measure it

    Pricing-page demos

    Now
    –
    Target
    40 a month
    By
    90 days

    Steps

    1. 1

      Agree the model

      What can be published.

      Product Marketing Manager 1 week

    2. 2

      Write the page

      Model, inclusions, ranges.

      Product Marketing Manager 1 week

    3. 3

      Add calculator

      Bookings and average ticket.

      Web Developer 1 week

    4. 4

      Add FAQ markup

      Pricing questions.

      Manager, Organic Growth 1 day

    5. 5

      Link it

      Nav and blog pricing posts.

      Web Developer 1 day

    6. 6

      Measure

      Demos and assistant answers.

      Manager, Organic Growth monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish the FAQ section first.

    Why it works

    Publish a page that explains how Peek Pro charges (booking fees, who pays them, what is included, what add-ons cost) with a short calculator, and a demo form on the same page. If list prices must stay private, explain the model and give typical ranges by business size, which the site already segments (0-300k, 300k-650k, 650k+).

    A clear answer keeps the buyer on Peek's site and in Peek's words rather than a review site's.

    Risks and how to handle them

    • Rivals copy the numbers

      Publish the model, not every discount.

    Evidence

    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
    • Competitor researchRivals' own homepages: FareHarbor, "Online Booking Software for Tours and Activities" and "Unmatched support"; Xola, "Online Booking Software" for tour and activity providers; Rezdy, "The tour booking system that will grow your business by 35%" and "the largest distribution network"; Bokun, "The all-in-one platform from Tripadvisor" with "thousands of connections to OTAs & resellers".Source
    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
  • 05

    The Organic Growth Manager is asked for "comparison content that holds up when an LLM summarizes it", and AEs must "overcome objections and competition". Peek Pro has a "best booking software" guide but no page comparing itself with any named rival.

    High impactLow effort First result in 1 month Product Marketing Manager

    First action

    Ask AEs which rival they meet most often.

    How to measure it

    Comparison-page demos

    Now
    –
    Target
    50 a month
    By
    90 days

    Steps

    1. 1

      Rank rivals

      From lost and won deals.

      Mid Market Account Executive 1 day

    2. 2

      Check facts

      Each rival's current pages.

      Product Marketing Manager 1 week

    3. 3

      Write pages

      Fair tables and switching help.

      Product Marketing Manager 1 week

    4. 4

      Legal review

      Claims and trademarks.

      Legal 3 days

    5. 5

      Publish

      With structured data.

      Manager, Organic Growth 1 day

    6. 6

      Arm AEs

      Same tables in the deck.

      Mid Market Account Executive 1 day

    7. 7

      Refresh

      Quarterly.

      Product Marketing Manager quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish the FareHarbor page first.

    Why it works

    Write one fair page per rival: fees, direct booking conversion, OTA connections, POS and waivers, AI tools, support and switching help, with dated sources and an operator story. Give AEs the same tables.

    Comparison searches come from buyers near a decision, and assistants quote pages that state the differences clearly.

    Risks and how to handle them

    • Out-of-date claims

      Date every page and cite sources.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • HiringMid Market Account Executive (remote, posted September 15, 2026): brings "new activity operators onto Peek's network through a consultative sales approach", runs in-person and online demos, must "Strategically overcome objections and competition" and build "a strategic plan for each territory".Source
    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
    • Competitor researchRivals' own homepages: FareHarbor, "Online Booking Software for Tours and Activities" and "Unmatched support"; Xola, "Online Booking Software" for tour and activity providers; Rezdy, "The tour booking system that will grow your business by 35%" and "the largest distribution network"; Bokun, "The all-in-one platform from Tripadvisor" with "thousands of connections to OTAs & resellers".Source
  • 06

    Connect&GO has French pages at /fr linked by hreflang, but its XML sitemap lists none of them. Peek is hiring a French-speaking analyst for its French-speaking customers, so the French market matters.

    Medium impactLow effort First result in 1 month Manager

    First action

    Export the list of /fr pages.

    How to measure it

    French-page impressions

    Now
    –
    Target
    +40%
    By
    90 days

    Steps

    1. 1

      List pages

      All /fr URLs.

      Web Developer 1 hour

    2. 2

      Add to sitemap

      With hreflang.

      Web Developer 1 day

    3. 3

      Check titles

      Translated metadata.

      Content Lead 1 day

    4. 4

      Submit

      Search Console.

      Manager, Organic Growth 1 hour

    5. 5

      Monitor

      Impressions by language.

      Manager, Organic Growth monthly

    6. 6

      Extend

      Spanish for the Mexico market if demand shows.

      Manager, Organic Growth quarterly

    First result
    1 month
    Cost
    $0
    Owner
    Manager, Organic Growth

    Smallest test

    Add the ten main French pages.

    Why it works

    Add the French URLs to the sitemap with hreflang pairs, check that each French page has its own translated title and description, and watch French impressions in Search Console.

    Listing alternate-language pages helps search engines show French pages to French-speaking buyers.

    Risks and how to handle them

    • Partial translations

      Only list fully translated pages.

    Evidence

    • Your websiteconnectngo.com (257 sitemap URLs): "Attraction Ticketing & Management Software" for "parks, zoos, and museums", with /solutions/museums-cultural-attractions and /solutions/zoos-aquariums; French pages at /fr linked by hreflang, but the XML sitemap lists no French URLs; a footer link to Peek Pro tagged cgreferral.Source
    • HiringSenior Data Analyst, French/English (Canada, posted September 28, 2026): dashboards on "activation, conversion, engagement, retention, churn, and feature adoption", "Deliver custom data solutions and insights to Peek's business customers, including French-speaking customers", and AI-enabled analytics. Engineering is also hiring senior backend and front-end engineers in Mexico.Source
    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source

This quarter 11

The core plays for the next three months.

  • 07

    All three brands now chase the same museum and zoo searches: ACME has museum and zoo ticketing pages, Connect&GO has museum and zoo solution pages, and the Peek Pro blog has museum marketing, "how to start a zoo" and zoo marketing posts. The new role names exactly this cannibalization risk.

    High impactMedium effort First result in 1 quarter Manager

    First action

    List every page across the three sites that targets museums or zoos.

    How to measure it

    Museum and zoo organic demos

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Inventory

      Pages by topic on all three sites.

      Manager, Organic Growth 2 weeks

    2. 2

      Assign owners

      One brand per topic.

      Manager, Organic Growth 1 week

    3. 3

      Agree with teams

      Content and product marketing.

      Head of Growth 1 week

    4. 4

      Redirect

      Cross-domain 301s.

      Web Developer 2 weeks

    5. 5

      Cross-link

      Brand paths in nav and footer.

      Web Developer 2 weeks

    6. 6

      Measure

      Rankings and demos per topic.

      Manager, Organic Growth monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Manager, Organic Growth

    Smallest test

    Move one zoo post and track it.

    Why it works

    Build the portfolio keyword map: each topic gets one owning brand and page. Move or redirect Peek Pro's museum and zoo posts to the brand that sells to them, and cross-link the brands with clear "for museums" and "for tours" paths.

    One strong page per topic outranks three weak ones, and buyers land on the product built for them.

    Risks and how to handle them

    • Losing traffic in the move

      Redirect page to page and watch for a month.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
    • Your websiteacmeticketing.com (214 sitemap URLs): "best-in-class ticketing software for cultural institutions" with /industry/museum-ticketing-software and /industry/zoo-ticketing-software, case studies such as the Spy Museum and Nashville Zoo, and a footer link to Peek Pro tagged acmereferral.Source
    • Your websiteconnectngo.com (257 sitemap URLs): "Attraction Ticketing & Management Software" for "parks, zoos, and museums", with /solutions/museums-cultural-attractions and /solutions/zoos-aquariums; French pages at /fr linked by hreflang, but the XML sitemap lists no French URLs; a footer link to Peek Pro tagged cgreferral.Source
  • 08

    The Organic Growth Manager carries "the organic pipeline target across all three brands", and the data analyst builds dashboards on activation and conversion. Today each brand has its own site and forms, and footer links between them use separate UTM tags.

    High impactMedium effort First result in 1 quarter Senior Data Analyst

    First action

    List the forms and UTM conventions on each site.

    How to measure it

    Share of demos with a source

    Now
    –
    Target
    95%
    By
    1 quarter

    Steps

    1. 1

      Audit forms

      Fields and destinations.

      Senior Data Analyst 2 weeks

    2. 2

      Set standards

      UTM and source fields.

      Senior Data Analyst 1 week

    3. 3

      Apply

      All four sites.

      Web Developer 1 month

    4. 4

      Join data

      One reporting table.

      Senior Data Analyst 1 month

    5. 5

      Build report

      By brand and vertical.

      Senior Data Analyst 2 weeks

    6. 6

      Review

      Monthly with Growth.

      Manager, Organic Growth monthly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Senior Data Analyst

    Smallest test

    Track one month of demos by hand.

    Why it works

    Standardize UTM and form fields across peek.com, peekpro.com, acmeticketing.com and connectngo.com, send all demo requests to one reporting table, and build a monthly organic pipeline report by brand, vertical and landing page.

    A target is only useful if it can be measured, and one report shows which content earns revenue.

    Risks and how to handle them

    • Self-reported source noise

      Combine with first-touch tracking.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • HiringSenior Data Analyst, French/English (Canada, posted September 28, 2026): dashboards on "activation, conversion, engagement, retention, churn, and feature adoption", "Deliver custom data solutions and insights to Peek's business customers, including French-speaking customers", and AI-enabled analytics. Engineering is also hiring senior backend and front-end engineers in Mexico.Source
    • Your websiteacmeticketing.com (214 sitemap URLs): "best-in-class ticketing software for cultural institutions" with /industry/museum-ticketing-software and /industry/zoo-ticketing-software, case studies such as the Spy Museum and Nashville Zoo, and a footer link to Peek Pro tagged acmereferral.Source
    • Your websiteconnectngo.com (257 sitemap URLs): "Attraction Ticketing & Management Software" for "parks, zoos, and museums", with /solutions/museums-cultural-attractions and /solutions/zoos-aquariums; French pages at /fr linked by hreflang, but the XML sitemap lists no French URLs; a footer link to Peek Pro tagged cgreferral.Source
  • 09

    The role lists vertical plays for "tours and activities, museums, zoos and aquariums, water parks, FECs, escape rooms, and more". Peek Pro has 22 industry pages (boats, ATVs, axe throwing, haunted) but none for escape rooms, water parks or family entertainment centers.

    High impactMedium effort First result in 1 quarter Manager

    First action

    Check which brand already has customers in each segment.

    How to measure it

    Vertical-page demos

    Now
    –
    Target
    30 a month
    By
    2 quarters

    Steps

    1. 1

      Assign brands

      Segment to product.

      Manager, Organic Growth 1 week

    2. 2

      Research terms

      Search language per segment.

      Manager, Organic Growth 2 weeks

    3. 3

      Find stories

      One customer each.

      Customer Success Manager 1 month

    4. 4

      Write pages

      Problems, features, proof.

      Content Lead 1 month

    5. 5

      Publish

      With structured data.

      Web Developer 1 week

    6. 6

      Measure

      Demos per page.

      Senior Data Analyst monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Manager, Organic Growth

    Smallest test

    Publish the escape room page first.

    Why it works

    Decide which brand sells each (Connect&GO likely for water parks and FECs, Peek Pro for escape rooms), then build one page per segment with the problems, features, a customer story and a demo path.

    Operators search in their own vertical's words, and a dedicated page converts better than a generic one.

    Risks and how to handle them

    • Thin pages without proof

      Wait for a customer story before publishing.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
    • Your websiteconnectngo.com (257 sitemap URLs): "Attraction Ticketing & Management Software" for "parks, zoos, and museums", with /solutions/museums-cultural-attractions and /solutions/zoos-aquariums; French pages at /fr linked by hreflang, but the XML sitemap lists no French URLs; a footer link to Peek Pro tagged cgreferral.Source
  • 10

    The role asks for a measurement approach for AI answers, "a channel most teams still cannot measure". Rivals FareHarbor, Xola and Rezdy all call themselves the online booking software for tours.

    High impactMedium effort First result in 1 quarter Manager

    First action

    Write the 50 questions.

    How to measure it

    AI answer share

    Now
    –
    Target
    +15 points
    By
    2 quarters

    Steps

    1. 1

      Write questions

      50 by vertical.

      Manager, Organic Growth 1 week

    2. 2

      Run baseline

      Five assistants.

      Manager, Organic Growth 1 week

    3. 3

      Automate

      Monthly runs.

      Senior Data Analyst 1 month

    4. 4

      Find gaps

      Missing citations.

      Manager, Organic Growth 2 weeks

    5. 5

      Fix sources

      Pages and reviews.

      Content Lead 1 quarter

    6. 6

      Report

      Monthly.

      Manager, Organic Growth monthly

    First result
    1 quarter
    Cost
    Tool or analyst time
    Owner
    Manager, Organic Growth

    Smallest test

    Run the 50 questions by hand once.

    Why it works

    Pick 50 buyer questions by vertical, ask them monthly in the main assistants, record which brands are named and which pages are cited, and tie fixes (comparison pages, G2 reviews, structured data) to changes in mentions.

    A simple monthly panel turns AI visibility into a number the team can move.

    Risks and how to handle them

    • Answers vary run to run

      Run each question several times.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • Competitor researchRivals' own homepages: FareHarbor, "Online Booking Software for Tours and Activities" and "Unmatched support"; Xola, "Online Booking Software" for tour and activity providers; Rezdy, "The tour booking system that will grow your business by 35%" and "the largest distribution network"; Bokun, "The all-in-one platform from Tripadvisor" with "thousands of connections to OTAs & resellers".Source
    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
  • 11

    The role owns "our presence on the third-party review and comparison sites (G2, Capterra, and category equivalents) that both buyers and LLMs treat as authoritative". Peek Pro already sends guests perfectly timed review requests; it can do the same for operators.

    High impactLow effort First result in 1 quarter Customer Success Manager

    First action

    List operators with NPS 9-10 last quarter.

    How to measure it

    Reviews per month

    Now
    –
    Target
    30
    By
    2 quarters

    Steps

    1. 1

      Pick moments

      Three triggers.

      Customer Success Manager 1 week

    2. 2

      Write asks

      Short and direct.

      Customer Success Manager 1 week

    3. 3

      Automate

      In the CRM.

      Customer Success Manager 2 weeks

    4. 4

      Respond

      Every review.

      Customer Success Manager weekly

    5. 5

      Share wins

      In sales decks.

      Product Marketing Manager monthly

    6. 6

      Measure

      Ratings and counts.

      Manager, Organic Growth monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Customer Success Manager

    Smallest test

    Email 50 happy operators this month.

    Why it works

    Trigger review asks after milestones (record month, a successful peak weekend, a strong NPS score) for each brand, rotate between G2 and Capterra, and respond to every review.

    Fresh reviews lift rankings on those sites and feed what assistants say about the brands.

    Risks and how to handle them

    • Incentive rules on review sites

      Follow each site's policy and offer no rewards that break it.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • Your websitepeekpro.com homepage: title "Online Booking Software - Rental & Tour Operators | Peek Pro", H1 "More Bookings, Happier Customers.", "The world's most advanced AI operating system for experiences & attractions", "Operators see an average 30% revenue growth"; Peek Pro 9, Peek Copilot and an "AI digital workforce". The page HTML also carries a hidden leftover template block: a help-desk software comparison table with prices such as "$26/agent/month".Source
    • HiringVice President, Customer Experience (remote, posted October 6, 2026): will "unify our customer operations across three leading brands: Peek Pro, Connect&GO, and ACME Ticketing", "Less than a year post-acquisition"; owns onboarding, customer success and support with a mandate for "retention, expansion, and upsell", "Reduce time-to-first-value", and "Position expansion, cross-sell, and upsell as a primary driver of revenue growth".Source
  • 12

    The VP of Customer Experience owns "expansion, cross-sell, and upsell". Museums on ACME run guided tours and events that Peek Pro is built for, and Peek Pro operators with attractions may need memberships and donations, which ACME handles.

    High impactMedium effort First result in 2 quarters Vice President

    First action

    List ACME customers that also sell tours.

    How to measure it

    Cross-sell deals

    Now
    –
    Target
    25
    By
    2 quarters

    Steps

    1. 1

      Map fit

      Customer lists by product need.

      Senior Data Analyst 2 weeks

    2. 2

      Train CSMs

      Each brand's pitch.

      Vice President, Customer Experience 2 weeks

    3. 3

      Run pilots

      20 accounts.

      Customer Success Manager 1 quarter

    4. 4

      Price bundles

      Simple joint offer.

      Product Marketing Manager 1 month

    5. 5

      Publish stories

      Two joint customers.

      Product Marketing Manager 1 quarter

    6. 6

      Measure

      Expansion revenue.

      Senior Data Analyst monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Vice President, Customer Experience

    Smallest test

    Pitch Peek Pro tours to five ACME museums.

    Why it works

    Map which customers of each brand fit another brand's product, run a small cross-sell program with shared account plans, and publish two joint customer stories.

    Selling a second product to a happy customer is cheaper than winning a new one, and it proves the combined platform.

    Risks and how to handle them

    • Customers fear a forced migration

      Say clearly that each product stays.

    Evidence

    • HiringVice President, Customer Experience (remote, posted October 6, 2026): will "unify our customer operations across three leading brands: Peek Pro, Connect&GO, and ACME Ticketing", "Less than a year post-acquisition"; owns onboarding, customer success and support with a mandate for "retention, expansion, and upsell", "Reduce time-to-first-value", and "Position expansion, cross-sell, and upsell as a primary driver of revenue growth".Source
    • Your websiteacmeticketing.com (214 sitemap URLs): "best-in-class ticketing software for cultural institutions" with /industry/museum-ticketing-software and /industry/zoo-ticketing-software, case studies such as the Spy Museum and Nashville Zoo, and a footer link to Peek Pro tagged acmereferral.Source
    • News coverageIn November 2025 Peek announced a $70 million round led by SpringCoast Partners and the acquisitions of ACME Ticketing (ticketing, memberships and donations for cultural institutions) and Connect&GO (RFID and on-site attraction management); the three product teams keep their own brands.Source
    • HiringPeek's description in every job post: "the operating system powering the experiences industry - from museums and attractions to tours and activities", "over $7B in bookings", customers including "MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group", and over $150 million raised.Source
  • 13

    The VP is asked to "Reduce time-to-first-value and cost-per-onboarding" across three brands, each with its own onboarding.

    High impactMedium effort First result in 1 quarter Vice President

    First action

    Define first value per product.

    How to measure it

    Median days to first value

    Now
    –
    Target
    -30%
    By
    2 quarters

    Steps

    1. 1

      Define events

      Per product.

      Vice President, Customer Experience 2 weeks

    2. 2

      Instrument

      Event tracking.

      Senior Data Analyst 1 month

    3. 3

      Baseline

      Last two quarters.

      Senior Data Analyst 2 weeks

    4. 4

      Self-serve guides

      For small clients.

      Customer Success Manager 1 month

    5. 5

      Review weekly

      Slow onboardings.

      Vice President, Customer Experience weekly

    6. 6

      Report

      By brand and segment.

      Senior Data Analyst monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Vice President, Customer Experience

    Smallest test

    Track one brand's onboardings for a month.

    Why it works

    Define first value for each product (first online booking, first timed ticket sold, first RFID entry), track days from contract to it, and give smaller clients self-serve guides with AI help, keeping white-glove for enterprise.

    A shared measure lets the team compare and copy the best onboarding practice across brands.

    Risks and how to handle them

    • Different products, unfair comparison

      Compare each brand against itself first.

    Evidence

    • HiringVice President, Customer Experience (remote, posted October 6, 2026): will "unify our customer operations across three leading brands: Peek Pro, Connect&GO, and ACME Ticketing", "Less than a year post-acquisition"; owns onboarding, customer success and support with a mandate for "retention, expansion, and upsell", "Reduce time-to-first-value", and "Position expansion, cross-sell, and upsell as a primary driver of revenue growth".Source
    • HiringSenior Data Analyst, French/English (Canada, posted September 28, 2026): dashboards on "activation, conversion, engagement, retention, churn, and feature adoption", "Deliver custom data solutions and insights to Peek's business customers, including French-speaking customers", and AI-enabled analytics. Engineering is also hiring senior backend and front-end engineers in Mexico.Source
  • 14

    The role asks to activate "industry associations, trade publications, review platforms, partner and integration directories". ACME and Connect&GO already appear in attractions trade news.

    Medium impactMedium effort First result in 1 quarter Manager

    First action

    List 20 associations and publications.

    How to measure it

    Industry links

    Now
    –
    Target
    30
    By
    2 quarters

    Steps

    1. 1

      List targets

      Associations and press.

      Manager, Organic Growth 1 week

    2. 2

      Plan pitches

      Data and speakers.

      Manager, Organic Growth 2 weeks

    3. 3

      Directory listings

      Members and integrations.

      Partnerships Manager 1 month

    4. 4

      Pitch

      Monthly.

      PR Manager monthly

    5. 5

      Track

      Links and referral demos.

      Manager, Organic Growth monthly

    6. 6

      Report lift

      Rankings change.

      Manager, Organic Growth quarterly

    First result
    1 quarter
    Cost
    Event and membership fees
    Owner
    Manager, Organic Growth

    Smallest test

    Get listed in three directories.

    Why it works

    List the main associations and trade titles (attractions, museums, zoos, tour operators), offer data pieces and speakers, get listed in member and integration directories, and track links won.

    Authority links from the industry move rankings for all three brands and reach buyers directly.

    Risks and how to handle them

    • Slow results

      Start with directories, which are quick.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • Your websiteconnectngo.com (257 sitemap URLs): "Attraction Ticketing & Management Software" for "parks, zoos, and museums", with /solutions/museums-cultural-attractions and /solutions/zoos-aquariums; French pages at /fr linked by hreflang, but the XML sitemap lists no French URLs; a footer link to Peek Pro tagged cgreferral.Source
    • News coverageIn November 2025 Peek announced a $70 million round led by SpringCoast Partners and the acquisitions of ACME Ticketing (ticketing, memberships and donations for cultural institutions) and Connect&GO (RFID and on-site attraction management); the three product teams keep their own brands.Source
  • 15

    Peek Pro runs gated playbooks such as a 2026 World Cup playbook and a 2026 staycation playbook. They are useful but disappear behind forms.

    Medium impactMedium effort First result in 1 quarter Content Lead

    First action

    List the next four seasonal peaks.

    How to measure it

    Playbook downloads

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      List peaks

      Next 12 months.

      Content Lead 1 week

    2. 2

      Add data

      Booking trends from $7B of bookings.

      Senior Data Analyst 2 weeks

    3. 3

      Build page

      Calendar with links.

      Web Developer 2 weeks

    4. 4

      Promote

      Email and social.

      Content Lead monthly

    5. 5

      Update

      Quarterly.

      Content Lead quarterly

    6. 6

      Measure

      Downloads and demos.

      Senior Data Analyst monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Content Lead

    Smallest test

    Publish the next quarter only.

    Why it works

    Publish an "experiences demand calendar" page with the key seasons and events by region, each linking to the matching playbook, and update it every quarter.

    A public, updated calendar earns links and repeat visits, and feeds the gated playbooks with traffic.

    Risks and how to handle them

    • Dates change

      Update monthly in peak seasons.

    Evidence

    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
    • HiringPeek's description in every job post: "the operating system powering the experiences industry - from museums and attractions to tours and activities", "over $7B in bookings", customers including "MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group", and over $150 million raised.Source
  • 16

    Real Chrome users wait 2,736 ms at the 75th percentile for the main content of peek.com, just above Google's 2,500 ms "good" line; responsiveness and layout stability are already good. Peek is hiring senior front-end engineers.

    Medium impactMedium effort First result in 1 quarter Senior Front End Engineer

    First action

    Run the PageSpeed report on the homepage and the top city page.

    How to measure it

    Real-user LCP

    Now
    –
    Target
    under 2,500 ms
    By
    90 days

    Steps

    1. 1

      Diagnose

      Largest element per template.

      Senior Front End Engineer 2 days

    2. 2

      Optimize images

      Format, size, preload.

      Senior Front End Engineer 1 week

    3. 3

      Defer scripts

      Below-the-fold code.

      Senior Front End Engineer 1 week

    4. 4

      Test

      Lab and field.

      Senior Front End Engineer 1 week

    5. 5

      Monitor

      Chrome UX Report monthly.

      Senior Front End Engineer monthly

    6. 6

      Guard

      Performance budget in CI.

      Senior Front End Engineer ongoing

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Front End Engineer

    Smallest test

    Preload the homepage hero image.

    Why it works

    Find the largest element on the homepage and city pages (usually the hero image or first listing images), serve it in a modern format at the right size, preload it, and defer scripts that are not needed for the first view.

    Passing Core Web Vitals helps search ranking and conversion on mobile, where travelers book on the go.

    Risks and how to handle them

    • Small gain hidden by noise

      Track the 28-day field data, not one test.

    Evidence

    • Google PageSpeedChrome UX Report for peek.com (real visitors, 75th percentile): Largest Contentful Paint 2,736 ms, just above Google's 2,500 ms "good" line (steady, 9% better than before); Interaction to Next Paint 80 ms and layout shift 0, both good.Source
    • HiringSenior Data Analyst, French/English (Canada, posted September 28, 2026): dashboards on "activation, conversion, engagement, retention, churn, and feature adoption", "Deliver custom data solutions and insights to Peek's business customers, including French-speaking customers", and AI-enabled analytics. Engineering is also hiring senior backend and front-end engineers in Mexico.Source
  • 17

    peek.com's homepage links to Peek Pro with a referral tag, and the marketplace lists 300,000 experiences. Operators look at rivals' listings on marketplaces all the time.

    Medium impactMedium effort First result in 1 quarter Senior Data Analyst

    First action

    Check how many demos the peekcomreferral tag brought last quarter.

    How to measure it

    Marketplace-sourced demos

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Referral tag demos.

      Senior Data Analyst 1 week

    2. 2

      Design link

      Small and clear.

      Senior Front End Engineer 1 week

    3. 3

      Landing pages

      By category.

      Content Lead 2 weeks

    4. 4

      Ship

      Activity and city templates.

      Senior Front End Engineer 1 week

    5. 5

      Route

      To territory AEs.

      Mid Market Account Executive 1 week

    6. 6

      Measure

      Demos and closes.

      Senior Data Analyst monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Data Analyst

    Smallest test

    Add the link to the top 20 city pages.

    Why it works

    Add a small "List your experience on Peek" link to activity and city pages, send it to a Peek Pro page for that city's category, and track the referral tag through to demos.

    Operators who already browse the marketplace are warm leads, and each city page becomes a local proof point for AEs.

    Risks and how to handle them

    • Distracts travelers

      Keep it in the footer area of each page.

    Evidence

    • Your websitepeek.com homepage (checked October 22, 2026): page title just "Peek", while the meta description reads "Online Booking Software & Reservation System for Tours and Activities"; the page itself is a consumer marketplace ("300,000 things to do", "150 million happy customers", "3 million verified reviews"; Popular Places include Cancun with 1,586 and Los Cabos with 890 adventures) with a "Sell Experiences" link to Peek Pro tagged peekcomreferral. The HTML has no H1, H2 or H3 heading.Source
    • HiringMid Market Account Executive (remote, posted September 15, 2026): brings "new activity operators onto Peek's network through a consultative sales approach", runs in-person and online demos, must "Strategically overcome objections and competition" and build "a strategic plan for each territory".Source
    • Your websitepeek.com has no XML sitemap: robots.txt names none, and /sitemap.xml and /sitemap_index.xml return 404 (rechecked the same day). City pages such as Seattle (87 activity links) and London have no H1, H2 or H3 headings and no introduction text above the listings; the title is "Things to do in Seattle: Book Tours & Activities at Peek.com". Activity pages do carry Product, AggregateRating, Review and Event structured data.Source

Big bets 3

Larger plays that can change the trajectory.

  • 18

    peek.com runs what it calls the travel industry's first remote MCP server, giving AI assistants real-time availability and prices. Today it is pitched only to travelers, while operators are anxious about how AI will change booking.

    High impactHigh effort First result in 3 quarters Head of Growth

    First action

    Count bookings and searches through the MCP server last quarter.

    How to measure it

    Deals mentioning AI distribution

    Now
    –
    Target
    20%
    By
    3 quarters

    Steps

    1. 1

      Measure usage

      Searches and bookings via MCP.

      Senior Data Analyst 1 month

    2. 2

      Operator report

      Per-listing AI views.

      Product Manager 1 quarter

    3. 3

      Add to pitch

      Demo and comparison pages.

      Product Marketing Manager 1 month

    4. 4

      Train AEs

      The AI story.

      Mid Market Account Executive 2 weeks

    5. 5

      Publish results

      Usage milestones.

      Product Marketing Manager quarterly

    6. 6

      Expand

      More assistants and agents.

      Head of Growth 2 quarters

    First result
    3 quarters
    Cost
    Product time
    Owner
    Head of Growth

    Smallest test

    Add one slide on the MCP server to the demo deck.

    Why it works

    Make AI distribution a Peek Pro feature: show operators when their listings appear in assistant answers and bookings, add it to the demo and comparison pages, and publish usage numbers as they grow.

    It is a concrete answer to "how will AI change my business" that rivals cannot yet give, and it ties the marketplace to the software sale.

    Risks and how to handle them

    • Low usage so far

      Lead with the feature and publish numbers only once they are meaningful.

    Evidence

    • Your websitepeek.com/mcp: "The Travel Industry's First Remote MCP Server for AI Assistants" at mcp.peek.com, "a free service" giving AI assistants "real-time availability and prices", with setup steps for ChatGPT and other assistants and a custom Peek Experiences GPT.Source
    • Your websitepeekpro.com homepage: title "Online Booking Software - Rental & Tour Operators | Peek Pro", H1 "More Bookings, Happier Customers.", "The world's most advanced AI operating system for experiences & attractions", "Operators see an average 30% revenue growth"; Peek Pro 9, Peek Copilot and an "AI digital workforce". The page HTML also carries a hidden leftover template block: a help-desk software comparison table with prices such as "$26/agent/month".Source
    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • Competitor researchRivals' own homepages: FareHarbor, "Online Booking Software for Tours and Activities" and "Unmatched support"; Xola, "Online Booking Software" for tour and activity providers; Rezdy, "The tour booking system that will grow your business by 35%" and "the largest distribution network"; Bokun, "The all-in-one platform from Tripadvisor" with "thousands of connections to OTAs & resellers".Source
  • 19

    Peek has powered over $7 billion in bookings, and now sees tours, attractions, museums and zoos through three products. No rival has that spread.

    High impactHigh effort First result in 3 quarters Senior Data Analyst

    First action

    Pick ten questions operators ask most.

    How to measure it

    Downloads

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten operator questions.

      Product Marketing Manager 1 week

    2. 2

      Analyze

      Aggregated data.

      Senior Data Analyst 2 months

    3. 3

      Privacy review

      No customer identifiable.

      Legal 1 month

    4. 4

      Write

      Report and vertical cuts.

      Content Lead 1 month

    5. 5

      Launch

      Trade press and associations.

      PR Manager 1 month

    6. 6

      Sell with it

      Territory insights.

      Mid Market Account Executive ongoing

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Senior Data Analyst

    Smallest test

    Publish one chart from the data.

    Why it works

    Publish a yearly report: booking lead times, prices, mobile share, reviews, memberships and walk-ups by vertical and region. Launch it with trade press and associations and cut it into vertical pages.

    Original data earns links and AI citations and gives AEs a reason to call every territory.

    Risks and how to handle them

    • Data privacy

      Aggregate and suppress small groups.

    Evidence

    • HiringPeek's description in every job post: "the operating system powering the experiences industry - from museums and attractions to tours and activities", "over $7B in bookings", customers including "MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group", and over $150 million raised.Source
    • News coverageIn November 2025 Peek announced a $70 million round led by SpringCoast Partners and the acquisitions of ACME Ticketing (ticketing, memberships and donations for cultural institutions) and Connect&GO (RFID and on-site attraction management); the three product teams keep their own brands.Source
    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • HiringSenior Data Analyst, French/English (Canada, posted September 28, 2026): dashboards on "activation, conversion, engagement, retention, churn, and feature adoption", "Deliver custom data solutions and insights to Peek's business customers, including French-speaking customers", and AI-enabled analytics. Engineering is also hiring senior backend and front-end engineers in Mexico.Source
  • 20

    The role covers domain consolidation, migrations and redirect strategy, and owns "migration risk". Peek runs peek.com, peekpro.com, acmeticketing.com and connectngo.com, and says the brands stay separate for now.

    High impactHigh effort First result in 4 quarters Head of Growth

    First action

    Export top pages and links per domain.

    How to measure it

    Organic pipeline change

    Now
    –
    Target
    no drop beyond 10%
    By
    4 quarters

    Steps

    1. 1

      Inventory

      Pages, links, traffic.

      Manager, Organic Growth 1 month

    2. 2

      Model options

      Risk and upside.

      Manager, Organic Growth 1 month

    3. 3

      Decide

      With leadership.

      Head of Growth 2 weeks

    4. 4

      Map redirects

      Page to page.

      Manager, Organic Growth 1 month

    5. 5

      Stage

      One section at a time.

      Web Developer 2 quarters

    6. 6

      Monitor

      Weekly during moves.

      Manager, Organic Growth weekly

    First result
    4 quarters
    Cost
    Staff time
    Owner
    Head of Growth

    Smallest test

    Write the page inventory for one brand.

    Why it works

    Model three options (keep four domains, move the software brands into subfolders of one domain, or a hybrid), estimate the traffic and pipeline at risk for each, and pick one with a staged plan and full redirect maps.

    A deliberate plan avoids an unplanned migration later that loses years of rankings.

    Risks and how to handle them

    • Brand confusion

      Keep product names even if domains change.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • News coverageIn November 2025 Peek announced a $70 million round led by SpringCoast Partners and the acquisitions of ACME Ticketing (ticketing, memberships and donations for cultural institutions) and Connect&GO (RFID and on-site attraction management); the three product teams keep their own brands.Source
    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
    • Your websiteacmeticketing.com (214 sitemap URLs): "best-in-class ticketing software for cultural institutions" with /industry/museum-ticketing-software and /industry/zoo-ticketing-software, case studies such as the Spy Museum and Nashville Zoo, and a footer link to Peek Pro tagged acmereferral.Source
    • Your websiteconnectngo.com (257 sitemap URLs): "Attraction Ticketing & Management Software" for "parks, zoos, and museums", with /solutions/museums-cultural-attractions and /solutions/zoos-aquariums; French pages at /fr linked by hreflang, but the XML sitemap lists no French URLs; a footer link to Peek Pro tagged cgreferral.Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 21

    peek.com has 3 million verified reviews, but city pages carry no text. Travelers ask assistants "what to do in Seattle with kids" and get answers from other sites.

    Medium impactLow effort First result in 1 quarter Content Lead

    First action

    Write the Seattle guide.

    How to measure it

    City-page bookings

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick cities

      Top 50 by bookings.

      Senior Data Analyst 1 week

    2. 2

      Mine reviews

      Themes per city.

      Senior Data Analyst 2 weeks

    3. 3

      Write guides

      Answer-first sections.

      Content Lead 1 quarter

    4. 4

      Add markup

      FAQ and ItemList.

      Senior Front End Engineer 2 weeks

    5. 5

      Update

      Quarterly.

      Content Lead quarterly

    6. 6

      Measure

      Bookings and citations.

      Manager, Organic Growth monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Content Lead

    Smallest test

    Publish one city guide.

    Why it works

    For the top 50 cities, add short answer-first guides (best for families, rainy days, first visits) built from top-rated listings and review themes, with the date updated.

    Review-backed answers are what assistants and search engines quote, and Peek has the data.

    Risks and how to handle them

    • Generic text

      Use the real ratings and listing names.

    Evidence

    • Your websitepeek.com homepage (checked October 22, 2026): page title just "Peek", while the meta description reads "Online Booking Software & Reservation System for Tours and Activities"; the page itself is a consumer marketplace ("300,000 things to do", "150 million happy customers", "3 million verified reviews"; Popular Places include Cancun with 1,586 and Los Cabos with 890 adventures) with a "Sell Experiences" link to Peek Pro tagged peekcomreferral. The HTML has no H1, H2 or H3 heading.Source
    • Your websitepeek.com has no XML sitemap: robots.txt names none, and /sitemap.xml and /sitemap_index.xml return 404 (rechecked the same day). City pages such as Seattle (87 activity links) and London have no H1, H2 or H3 headings and no introduction text above the listings; the title is "Things to do in Seattle: Book Tours & Activities at Peek.com". Activity pages do carry Product, AggregateRating, Review and Event structured data.Source
    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
  • 22

    The Organic Growth Manager is based in Mexico City and engineering hires are in Mexico, and the marketplace lists 1,586 experiences in Cancun and 890 in Los Cabos. Peek Pro's site is English only.

    Medium impactLow effort First result in 1 quarter Manager

    First action

    Check demo requests from Spanish-speaking countries.

    How to measure it

    Spanish demos

    Now
    –
    Target
    20 a month
    By
    2 quarters

    Steps

    1. 1

      Size demand

      Demo origins.

      Senior Data Analyst 1 week

    2. 2

      Translate

      Top five pages.

      Content Lead 1 month

    3. 3

      Add hreflang

      en and es.

      Web Developer 1 week

    4. 4

      Demo routing

      Spanish-speaking sellers.

      Mid Market Account Executive 1 week

    5. 5

      Promote

      Local associations.

      Partnerships Manager 1 month

    6. 6

      Decide

      Expand or stop.

      Head of Growth 1 quarter

    First result
    1 quarter
    Cost
    Translation costs
    Owner
    Manager, Organic Growth

    Smallest test

    Translate the homepage and demo form.

    Why it works

    Translate the top Peek Pro pages for Mexican and Latin American operators, add a Spanish demo path, and measure demand before expanding.

    A team already in the market can test Spanish demand cheaply.

    Risks and how to handle them

    • No Spanish support

      Confirm support hours before launch.

    Evidence

    • HiringManager, Organic Growth (Mexico City, posted October 7, 2026): owns "SEO, AEO, and GEO across PeekPro, ACME Ticketing, and Connect&GO"; inherits "three distinct brands with three distinct audiences, overlapping topical territory, and no unified organic strategy connecting them"; decides "which brand should rank for what, where consolidation creates authority and where it creates cannibalization"; "The mandate is demand, not traffic", measured on "organic-sourced pipeline and closed-won revenue". Also owns structured data, "comparison content that holds up when an LLM summarizes it", G2 and Capterra presence, vertical plays (museums, zoos and aquariums, water parks, FECs, escape rooms) and "Audit and prune the existing content library".Source
    • HiringSenior Data Analyst, French/English (Canada, posted September 28, 2026): dashboards on "activation, conversion, engagement, retention, churn, and feature adoption", "Deliver custom data solutions and insights to Peek's business customers, including French-speaking customers", and AI-enabled analytics. Engineering is also hiring senior backend and front-end engineers in Mexico.Source
    • Your websitepeek.com homepage (checked October 22, 2026): page title just "Peek", while the meta description reads "Online Booking Software & Reservation System for Tours and Activities"; the page itself is a consumer marketplace ("300,000 things to do", "150 million happy customers", "3 million verified reviews"; Popular Places include Cancun with 1,586 and Los Cabos with 890 adventures) with a "Sell Experiences" link to Peek Pro tagged peekcomreferral. The HTML has no H1, H2 or H3 heading.Source
  • 23

    The data analyst will deliver insights directly to Peek's business customers. Operators rarely know how their conversion, lead time or reviews compare with peers.

    Medium impactLow effort First result in 1 quarter Senior Data Analyst

    First action

    Build the benchmark for one vertical.

    How to measure it

    Adoption of suggested feature

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Pick metrics

      Five per vertical.

      Senior Data Analyst 2 weeks

    2. 2

      Build peers

      Anonymous groups.

      Senior Data Analyst 1 month

    3. 3

      Write template

      One action each.

      Customer Success Manager 1 week

    4. 4

      Send

      Monthly.

      Customer Success Manager monthly

    5. 5

      Track

      Clicks and adoption.

      Senior Data Analyst monthly

    6. 6

      Improve

      Quarterly.

      Senior Data Analyst quarterly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Senior Data Analyst

    Smallest test

    Send the benchmark to 50 operators.

    Why it works

    Send each operator a monthly benchmark against anonymous peers in their vertical and region, with one suggested action and a link to the Peek feature that helps.

    Useful benchmarks keep operators engaged and surface upsells naturally.

    Risks and how to handle them

    • Small peer groups reveal others

      Require at least ten peers.

    Evidence

    • HiringSenior Data Analyst, French/English (Canada, posted September 28, 2026): dashboards on "activation, conversion, engagement, retention, churn, and feature adoption", "Deliver custom data solutions and insights to Peek's business customers, including French-speaking customers", and AI-enabled analytics. Engineering is also hiring senior backend and front-end engineers in Mexico.Source
    • HiringVice President, Customer Experience (remote, posted October 6, 2026): will "unify our customer operations across three leading brands: Peek Pro, Connect&GO, and ACME Ticketing", "Less than a year post-acquisition"; owns onboarding, customer success and support with a mandate for "retention, expansion, and upsell", "Reduce time-to-first-value", and "Position expansion, cross-sell, and upsell as a primary driver of revenue growth".Source
    • HiringPeek's description in every job post: "the operating system powering the experiences industry - from museums and attractions to tours and activities", "over $7B in bookings", customers including "MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group", and over $150 million raised.Source
  • 24

    Every job post names MoMA, Whitney Museum, Seattle Aquarium, Bryant Park and Looping Group as customers, but Peek Pro's nine operator stories are smaller tour operators.

    Medium impactLow effort First result in 1 quarter Partnerships Manager

    First action

    Ask each customer for logo permission.

    How to measure it

    Homepage demo rate

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Ask permission

      Five customers.

      Customer Success Manager 2 weeks

    2. 2

      Add logos

      Trusted-by strip.

      Web Developer 1 day

    3. 3

      Interview

      One or two stories.

      Product Marketing Manager 1 month

    4. 4

      Publish

      On the right brand.

      Product Marketing Manager 1 month

    5. 5

      Use in sales

      Decks.

      Mid Market Account Executive ongoing

    6. 6

      Measure

      Demo rate.

      Senior Data Analyst monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Partnerships Manager

    Smallest test

    Ask one customer this week.

    Why it works

    With permission, add the larger names to a "trusted by" strip and write one or two stories with them, placed on the brand that serves them.

    Big names reassure larger buyers, which the AEs and enterprise onboarding need.

    Risks and how to handle them

    • Logo permission denied

      Use the ones that agree.

    Evidence

    • HiringPeek's description in every job post: "the operating system powering the experiences industry - from museums and attractions to tours and activities", "over $7B in bookings", customers including "MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group", and over $150 million raised.Source
    • Your websitepeekpro.com sitemap (474 URLs, checked October 22, 2026): 238 blog posts, 22 industry pages, 9 operator stories; test and old pages listed and indexable with self-canonicals (/test, /testlp, /whitepaper-test, /lp2/test, /old-home-2, /8, /9); no pricing page (/pricing returns 404) and no "Peek vs" or alternatives pages, although the blog has "Best Booking Software for Tour Operators (2026 Guide)"; blog posts on museum marketing, "how to start a zoo" and zoo marketing; gated playbooks such as world-cup-playbook-26 and staycation-playbook-2026.Source
    • HiringMid Market Account Executive (remote, posted September 15, 2026): brings "new activity operators onto Peek's network through a consultative sales approach", runs in-person and online demos, must "Strategically overcome objections and competition" and build "a strategic plan for each territory".Source
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Peek did not commission, review or endorse it, and Programmable is not affiliated with Peek. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Peek runs its business.

Something wrong, or do you represent Peek? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    peek.com sitemap and titles, test-page cleanup, the hidden table, pricing explainer, comparison pages and French sitemap.

  2. Days 31 to 6013 ideas

    Keyword map, shared pipeline reporting, vertical pages, AI answer tracking, reviews, cross-sell, onboarding measure, links, demand calendar, speed and marketplace leads; city guides and benchmarks.

  3. Days 61 to 905 ideas

    Big bets: the MCP server as an operator feature, the industry report and the domain plan; Spanish path and big-name proof.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value more direct bookings and revenue. The most cited problem: juggling OTAs, resellers and walk-ups.

  • Automation that saves staff time
  • Seasonal staffing
  • In their words: “bookings”

Market

Competitive landscape

4 competitors compared: FareHarbor, Xola, Rezdy and Bokun.

  • Gap to exploit: One platform from tours to museums and attractions
  • FareHarbor: Less focus on AI tools
  • Xola: Smaller footprint

Hiring signals

Peek is turning three acquired brands into one growth machine.

  • Manager, Organic Growth: SEO, AEO and GEO across three brands, measured on pipeline. Ideas 1, 2, 7, 10.
  • Vice President, Customer Experience: Unify post-sales and drive cross-sell. Ideas 12, 13.
  • Mid Market Account Executive: Overcome competition in each territory. Ideas 4, 5.

From the team that wrote this playbook

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