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  • The brief
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  • This week · 6
  • This quarter · 11
  • Big bets · 3
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Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Skydio
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growth playbook · Oct 21, 2026

skydio.com (opens in a new tab)

Skydio growth playbook

Diagnosis

Skydio is scaling sales on every front: a SLED team for the Top 1200 agencies, enterprise security sellers, utilities and emerging-industry solutions engineers, a GTM strategy team for pricing and ROI, marketing operations for speed to lead, a GTM platform on Foundry, telecom partnerships and new engineers in Tokyo.

The site has deep proof (124 stories, 246 waivers, eight contracts, a reliability dashboard) and real visitors already get a fast site, but the proof is not arranged the way buyers decide.

The Japan site is English under a Japanese address; there is no cost calculator; contracts, waivers and grants sit apart from the pages where interest starts. This playbook makes Japan Japanese, adds calculators, faster routing and buying paths first, then builds state pages, trial packages, signals for sellers and a DFR benchmark.

Growth Score

8/10

Biggest Opportunity

Rearrange proof Skydio already has (waivers, contracts, stories, reliability data) into the buyer's own terms: their state, their size, their budget and their language.

Biggest Risk

BRINC and Flock compete hard for DFR budgets, and long public procurement cycles mean slow follow-up loses agencies that were ready to buy.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Turn the Japan site into Japanese: 20 pages that sell, instead of 1,384 English copies

    Pick the 20 pages from the Tokyo team's most common customer questions and send them for translation.

    High impact First result in 1 month
  2. 2

    A public DFR and site-security cost calculator built from the new ROI models

    Agree the formulas and default values with Sales and GTM Strategy.

    High impact First result in 1 month
  3. 3

    Ask one routing question in the contact form and answer within the hour

    Measure today's median time from form to first reply by segment.

    High impact First result in 2 weeks

02

Your idea portfolio

23 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 13Fill-ins · 6Reconsider · 2
Effort →

Showing 23 of 23 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Skydio is hiring a Solutions Engineer and a Deployment and Support Engineer in Tokyo for "our Japanese customer base", but skydio.com/ja-jp is the English site under another address. Its 1,384 pages are tagged "en-JP", product pages like Dock, R10 and Solutions have only two Japanese words (the language switch and "contact"), and the newest Japanese copy on the homepage is a press headline from October 2024. Most of the section is English copies of US FAA waiver pages for American police departments. A Japanese utility engineer or prefecture buyer who searches in Japanese finds almost nothing.

    High impactMedium effort First result in 1 month Solutions Engineer Japan

    First action

    Pick the 20 pages from the Tokyo team's most common customer questions and send them for translation.

    How to measure it

    Inquiries from /ja-jp/ pages

    Now
    –
    Target
    3x the current monthly count
    By
    2 quarters

    Steps

    1. 1

      List the 20 pages

      Rank by what Japanese prospects ask for in demos and RFPs.

      Solutions Engineer - Japan 2 days

    2. 2

      Translate and review

      Native translation reviewed by the Tokyo team for technical terms.

      Solutions Engineer - Japan 3 weeks

    3. 3

      Fix language tags

      lang="ja", hreflang ja-JP and en-US pairs, Japanese titles and descriptions.

      Web Developer 2 days

    4. 4

      Noindex US-only copies

      Waivers, US contracts and grant guides under /ja-jp/ get noindex or a canonical to the US page.

      Web Developer 1 day

    5. 5

      Add local proof

      Two Japanese customer stories and the KDDI and NTT connectivity note.

      Solutions Engineer - Japan 1 month

    6. 6

      Route the form

      Japanese contact submissions go to Tokyo with the page they came from.

      Marketing Operations Manager 2 days

    7. 7

      Submit and watch

      Search Console for Japan: impressions and clicks on Japanese queries.

      Web Developer monthly

    8. 8

      Refresh press

      Post each new Japanese release on /ja-jp within a week.

      Deployment and Support Engineer (Japan) ongoing

    First result
    1 month
    Cost
    Translation of about 20 pages
    Owner
    Solutions Engineer Japan

    Smallest test

    Translate the X10 and Dock pages first and compare inquiries for one month.

    Why it works

    Translate the 20 pages a Japanese buyer needs (home, X10, Dock for X10, R10, Connect, Asset Inspection, Utilities, Bridge Inspection, Asset Command, contact) into real Japanese, tag them "ja-JP" with hreflang pairs, and write Japanese titles and meta descriptions. Stop indexing the /ja-jp/ copies of US-only pages (FAA waivers, US contracts, US grant guides) and point them at the US originals. Add two Japanese customer stories and the carrier note (KDDI and NTT are approved carriers) and route the Japanese contact form to the Tokyo team.

    Japanese buyers search and read in Japanese, and RFPs ask for Japanese material. The new Tokyo engineers can only convert the demand that the site lets through; today the site sends that demand nowhere.

    Ready to use

    ChecklistJapan site launch list

    [ ] 20 pages translated and reviewed by the Tokyo team
    [ ] lang="ja" and hreflang ja-JP / en-US pairs
    [ ] Japanese titles and meta descriptions
    [ ] noindex on /ja-jp/ copies of US waivers, contracts and grant guides
    [ ] Two Japanese customer stories
    [ ] KDDI / NTT connectivity note on Connect and X10
    [ ] Japanese contact form routed to Tokyo
    [ ] Search Console property checked for Japan

    Risks and how to handle them

    • Machine translation reads badly to engineers

      Have the Tokyo engineers review every page before it goes live.

    • Removing pages loses traffic

      Only noindex the US-only copies; keep anything Japanese visitors actually open.

    Evidence

    • Your websiteThe Japan site: 1,384 of the 2,993 URLs in skydio.com's sitemap sit under /ja-jp/ (checked October 20, 2026). The pages are tagged lang="en-JP" with hreflang "en-JP", not Japanese. On /ja-jp/dock, /ja-jp/r10, /ja-jp/solutions, /ja-jp/connect and /ja-jp/customer-stories the only Japanese words are the language switch and "お問い合わせ" (contact); everything else is the English page. The /ja-jp homepage's only Japanese copy is three press-release headlines, the newest dated October 1, 2024 (the Dock for X10 launch). Japanese blog copies have an empty meta description.Source
    • Your websiteWhat the /ja-jp/ copies contain: 249 copies of the US FAA regulatory services and waiver pages, 302 blog posts and 477 resources, so the Japanese section is mostly US-only content (Part 91 and Part 107 waivers for US police departments and utilities) in English.Source
    • HiringSolutions Engineer - Japan (posted October 8, 2026), office-based at "our Skydio GK HQ in Tokyo", 50 to 75% travel: "serve large clients with diverse use cases", run "tailored product demonstrations and field trials", "Assist in crafting responses for RFIs, RFPs", with experience in "Defense, electrical utilities, architecture, engineering, and construction (AEC)".Source
    • HiringDeployment and Support Engineer (Japan) (posted September 17, 2026): owns deployments "across our Japanese customer base" as "Skydio prepares for a future of dock-based vehicles operated remotely through an internet browser", working "with accredited partners" on dock deployments, and is "the bridge between Japanese customers and Skydio's engineering organization in the U.S."Source
    • Your websiteConnect page: X10 has built-in cellular "for BVLOS and remote ops" and "Works with 5G/LTE networks and approved SIMs from the following carriers: AT&T, FirstNet, KDDI, NTT, T-Mobile, T-Mobile WPS, and Verizon"; Skydio offers a connectivity site survey to plan dock and radio placement.Source
    • News coverageSkydio opened its Tokyo office in October 2020, its first step into Asia-Pacific.Source
  • 02

    The new GTM Strategy Analyst owns "customer ROI modeling" and TCO models, and the enterprise security seller builds business cases against "the cost of staffed security posts". skydio.com has no pricing page and no calculator, so a police chief or security director cannot see the economics until a sales call.

    High impactMedium effort First result in 1 month GTM Strategy Analyst

    First action

    Agree the formulas and default values with Sales and GTM Strategy.

    How to measure it

    Calculator leads

    Now
    –
    Target
    150 a month
    By
    1 quarter

    Steps

    1. 1

      Agree formulas

      DFR and security inputs, ranges and sources.

      GTM Strategy Analyst 1 week

    2. 2

      Design

      One page each, three inputs, one result.

      Product Designer 1 week

    3. 3

      Build

      On /solutions/dfr and /solutions/physical-security.

      Web Developer 2 weeks

    4. 4

      Route results

      Inputs land in Salesforce with the lead.

      Marketing Operations Manager 3 days

    5. 5

      Brief sellers

      Open the call with the buyer's own numbers.

      Sales Enablement 1 day

    6. 6

      Measure

      Leads, meetings and win rate vs other sources.

      GTM Strategy Analyst monthly

    First result
    1 month
    Cost
    Design and build time
    Owner
    GTM Strategy Analyst

    Smallest test

    Put the DFR calculator in a spreadsheet and send it in BDR outreach for two weeks.

    Why it works

    Publish two calculators. DFR: calls per year, share of calls a drone could clear or reach first, officer hourly cost; output officer hours saved and response time against the Brookhaven example. Security: posts, hours covered, guard cost; output the coverage a dock fleet gives for the same budget. Ask for an email only to send the full report, and pass the inputs to the seller.

    Buyers in public safety and security need numbers to take to a council or CFO. A calculator gives them the first draft and gives Skydio a qualified lead with its size attached.

    Risks and how to handle them

    • Buyers treat estimates as quotes

      Show ranges and state the assumptions.

    • Numbers differ by agency

      Let users change every default.

    Evidence

    • HiringGTM Strategy Analyst (posted October 14, 2026) "owns pricing strategy, implementation, and customer ROI modeling": "value quantification models (ROI, TCO), business model development, and competitive positioning", turning customer problems "into clear, compelling business cases".Source
    • HiringStrategic Account Manager - Enterprise Security (posted October 8, 2026): owns "a named set of the largest enterprises in the US", leads "with security, then expand into inspection", builds "business cases that put autonomous coverage against the cost of staffed security posts", positions "multi-year (5-year) programs", lands logos "with a well-scoped paid trial or first site deployment", and will "Develop referenceable customers and case studies with Marketing". Active in "ASIS / GSX is a plus".Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
    • HiringMarketing Operations Manager (Contract) (posted October 5, 2026): connect marketing programs "to the BDR and sales teams so they run as one motion rather than a series of handoffs"; owns campaigns, "events, direct mail, and BDR-driven outreach", "inbound lead routing, assignment logic, and enrichment", lead scoring and RingLead deduplication, and improvements that "increase pipeline, improve speed to lead".Source
  • 03

    The new Marketing Operations Manager is hired to improve "speed to lead" and routing. The contact menu asks only which team (Sales, Partnerships, Support, Reseller, Press), so a city police department, a Fortune 500 security team and a utility land in the same sales queue, while Skydio sells through separate SLED, utilities, enterprise security and emerging-industry teams.

    High impactLow effort First result in 2 weeks Marketing Operations Manager

    First action

    Measure today's median time from form to first reply by segment.

    How to measure it

    Inbound meeting rate

    Now
    –
    Target
    +25%
    By
    1 quarter

    Steps

    1. 1

      Measure today

      Time to first reply and meeting rate by segment.

      Marketing Operations Manager 2 days

    2. 2

      Add the question

      Organisation type and state.

      Web Developer 1 day

    3. 3

      Route

      Assignment rules per segment and territory.

      Marketing Operations Manager 3 days

    4. 4

      Write follow-ups

      One email per segment with its best proof.

      Content Marketing Manager 3 days

    5. 5

      Set alerts

      Slack alert if a lead waits over an hour.

      Marketing Operations Manager 1 day

    6. 6

      Review

      Weekly speed and meeting rate.

      Marketing Operations Manager weekly

    First result
    2 weeks
    Cost
    Staff time only
    Owner
    Marketing Operations Manager

    Smallest test

    Add the question for two weeks and compare routing time.

    Why it works

    Add one required question to the sales form: organisation type (law enforcement or fire, utility, enterprise security, construction or survey, national security, other), plus state. Route each to its team with a one-hour response target and a matching follow-up email (DFR waiver library for agencies, the utility dock trial for utilities, the security business case for enterprises).

    Fast, relevant first replies are the biggest single driver of meetings booked from inbound forms, and the teams already exist.

    Risks and how to handle them

    • Longer form lowers completion

      One question with a dropdown; test completion rate.

    Evidence

    • HiringMarketing Operations Manager (Contract) (posted October 5, 2026): connect marketing programs "to the BDR and sales teams so they run as one motion rather than a series of handoffs"; owns campaigns, "events, direct mail, and BDR-driven outreach", "inbound lead routing, assignment logic, and enrichment", lead scoring and RingLead deduplication, and improvements that "increase pipeline, improve speed to lead".Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
    • HiringSolutions Engineering leaders (posted October 5, 2026): "Utilities is Skydio's most mature commercial vertical"; the Utilities manager will "Govern the paid dock trial and rental motion" across "T&D inspection, substation inspection, storm and outage restoration, vegetation management, hydro and dam inspection"; the team is "measured on technical win rate". The Emerging Industries manager turns "promising use cases into repeatable, scalable businesses", builds "the qualification framework for new use cases and industries", and supports "high-leverage sales channels and our Inside Sales Representatives".Source
    • HiringPublic-sector build-out: a Director, SLED Solutions Engineering; a Senior Manager, Solutions Engineering - SLED "Top 1200"; a Senior Manager, SLED Majors East; a Solutions Engineer - SLED; Program Managers, DFR in New Jersey and Los Angeles; a Customer Success Manager DFR Majors - Northwest; and a Senior Manager, Solutions Engineering - Launch Team Readiness. 159 roles are open in total (October 20, 2026).Source
    • HiringStrategic Account Manager - Enterprise Security (posted October 8, 2026): owns "a named set of the largest enterprises in the US", leads "with security, then expand into inspection", builds "business cases that put autonomous coverage against the cost of staffed security posts", positions "multi-year (5-year) programs", lands logos "with a well-scoped paid trial or first site deployment", and will "Develop referenceable customers and case studies with Marketing". Active in "ASIS / GSX is a plus".Source
  • 04

    Skydio holds eight cooperative and state contracts (BuyBoard, TIPS, Texas DIR, New York OGS and others), and agencies buy through them to skip a full bid. But they sit on a separate /contracts page; the DFR pages and customer stories do not say an agency in Texas or New York can buy without an RFP.

    High impactLow effort First result in 1 month Director

    First action

    Map each contract to the states that can use it.

    How to measure it

    Leads from the buying block

    Now
    –
    Target
    60 a month
    By
    1 quarter

    Steps

    1. 1

      Map contracts

      Which states and agency types can use each.

      Contracts Manager 3 days

    2. 2

      Design the block

      State picker, contracts, grants, advisor.

      Product Designer 2 days

    3. 3

      Build

      On DFR, fire, Dock and X10 pages.

      Web Developer 1 week

    4. 4

      Add to stories

      Public-safety customer stories.

      Content Marketing Manager 1 week

    5. 5

      Tag leads

      Buying path in Salesforce.

      Marketing Operations Manager 1 day

    6. 6

      Measure

      Cycle time for contract-path deals.

      Director, SLED Solutions Engineering quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Director, SLED Solutions Engineering

    Smallest test

    Add the block to the DFR page first.

    Why it works

    Add a "How your agency can buy" block to the DFR, fire, Dock and X10 pages and to public-safety customer stories: a state picker that shows the contracts usable there, the grant guide and a "talk to a contract advisor" button. Tag leads from the block so the SLED team knows the buying path.

    For a public buyer the hardest step is procurement. Showing the shortcut on the page where interest starts removes months of uncertainty.

    Risks and how to handle them

    • Contract eligibility varies

      Have the contracts team confirm each state listing.

    Evidence

    • Your websiteContracts page lists eight active cooperative and state contracts (Arizona, BuyBoard, California LADWP piggyback statewide, Georgia, Kentucky, New York OGS, Texas DIR, TIPS) with "Simplify your purchase. Contact a contract advisor."Source
    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
    • HiringPublic-sector build-out: a Director, SLED Solutions Engineering; a Senior Manager, Solutions Engineering - SLED "Top 1200"; a Senior Manager, SLED Majors East; a Solutions Engineer - SLED; Program Managers, DFR in New Jersey and Los Angeles; a Customer Success Manager DFR Majors - Northwest; and a Senior Manager, Solutions Engineering - Launch Team Readiness. 159 roles are open in total (October 20, 2026).Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
  • 05

    Skydio runs more than 30 local Experience Days this autumn in towns across Kentucky, Oklahoma, Texas, Georgia and other states. Attendees are agencies and utilities that drove to see a drone fly; that interest fades within days if the follow-up is a generic thank-you.

    Medium impactLow effort First result in 2 weeks Marketing Operations Manager

    First action

    Build the follow-up template for the next Experience Day.

    How to measure it

    Meetings per event

    Now
    –
    Target
    5
    By
    1 quarter

    Steps

    1. 1

      Template

      One email with state blocks.

      Marketing Operations Manager 2 days

    2. 2

      State content

      Waivers, contracts and grants per state.

      Content Marketing Manager 3 days

    3. 3

      Scoring

      Role and agency size.

      Marketing Operations Manager 1 day

    4. 4

      Send in 24 hours

      Automated after check-in.

      Marketing Operations Manager per event

    5. 5

      Hand off

      Top attendees to SLED sellers.

      Director, SLED Solutions Engineering per event

    6. 6

      Track

      Meetings and trials by event.

      Marketing Operations Manager monthly

    First result
    2 weeks
    Cost
    Staff time only
    Owner
    Marketing Operations Manager

    Smallest test

    Use it after the next Experience Day and compare with the last one.

    Why it works

    Send each attendee, within 24 hours, a short pack for their state: waivers already granted to agencies nearby (from the waiver library), the contracts usable in that state, the grant guide, and a link to book a site visit or trial. Score attendees by role and agency size and route the top ones to SLED sellers.

    Local, specific next steps turn a demo day into a pipeline event, and the material already exists on the site.

    Risks and how to handle them

    • Low check-in data

      Collect role and agency at registration.

    Evidence

    • Your websiteExperience Days: more than 30 local in-person demo days from October to December 2026 in towns across Kentucky, Oklahoma, Texas, Georgia, Indiana, South Carolina, Oregon, Florida, North Carolina and California, each with a Register link.Source
    • Your websiteWaiver library at /services/regulatory-services/waivers: 246 published FAA waiver pages for customers, filterable by state, Part 91 or Part 107 and industry, e.g. police departments "To conduct '200' + ADS-B' operations without Visual Observers" and utility substation and line inspection waivers.Source
    • Your websiteContracts page lists eight active cooperative and state contracts (Arizona, BuyBoard, California LADWP piggyback statewide, Georgia, Kentucky, New York OGS, Texas DIR, TIPS) with "Simplify your purchase. Contact a contract advisor."Source
    • HiringMarketing Operations Manager (Contract) (posted October 5, 2026): connect marketing programs "to the BDR and sales teams so they run as one motion rather than a series of handoffs"; owns campaigns, "events, direct mail, and BDR-driven outreach", "inbound lead routing, assignment logic, and enrichment", lead scoring and RingLead deduplication, and improvements that "increase pipeline, improve speed to lead".Source
  • 06

    The sitemap lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar published twice under two addresses; the Japanese blog copies have empty meta descriptions. On a site of nearly 3,000 URLs these split ranking signals and show unfinished pages to buyers and AI assistants.

    Medium impactLow effort First result in 2 weeks Web Developer

    First action

    List all sitemap URLs with test, dup or random suffixes.

    How to measure it

    Duplicate or test URLs indexed

    Now
    –
    Target
    0
    By
    1 month

    Steps

    1. 1

      List

      Test, duplicate and empty-description pages.

      Web Developer 1 day

    2. 2

      Redirect

      Duplicates to the main page.

      Web Developer 1 day

    3. 3

      Noindex

      Test pages.

      Web Developer 1 hour

    4. 4

      Write descriptions

      Fill empty ones.

      Content Marketing Manager 2 days

    5. 5

      Add a build check

      Fail on empty descriptions and test slugs.

      Web Developer 1 day

    6. 6

      Recheck

      Search Console coverage.

      Web Developer monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Web Developer

    Smallest test

    Fix the three known pages today.

    Why it works

    Remove test pages from the sitemap and noindex them, redirect duplicates to the main version, and add a build check that fails when a page has an empty description or a "-dup" or "test" slug.

    Clean signals help the strongest pages rank, and a build check stops the problem returning.

    Risks and how to handle them

    • Breaking shared links

      Use 301 redirects, never deletes.

    Evidence

    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
    • Your websiteThe Japan site: 1,384 of the 2,993 URLs in skydio.com's sitemap sit under /ja-jp/ (checked October 20, 2026). The pages are tagged lang="en-JP" with hreflang "en-JP", not Japanese. On /ja-jp/dock, /ja-jp/r10, /ja-jp/solutions, /ja-jp/connect and /ja-jp/customer-stories the only Japanese words are the language switch and "お問い合わせ" (contact); everything else is the English page. The /ja-jp homepage's only Japanese copy is three press-release headlines, the newest dated October 1, 2024 (the Dock for X10 launch). Japanese blog copies have an empty meta description.Source
    • PageSpeed testGoogle PageSpeed for the skydio.com homepage: real Chrome visitors (Chrome UX Report, 75th percentile) see the main content in 1.04 s, taps respond in 111 ms and layout shift is 0.05, so the site passes all three Core Web Vitals, and load time is 29% faster than a year earlier.Source

This quarter 11

The core plays for the next three months.

  • 07

    Skydio has published 246 waiver pages for its customers, and a new SLED team is going after the "Top 1200" agencies. Waivers are proof that an agency nearby already flies beyond visual line of sight, but the library is a filter list, not something a chief in a given state finds by searching.

    High impactMedium effort First result in 1 quarter Director

    First action

    Count waivers per state and pick the five states with the most.

    How to measure it

    State-page leads

    Now
    –
    Target
    80 a month
    By
    2 quarters

    Steps

    1. 1

      Count by state

      Waivers, stories and contracts.

      Senior Data Analyst 1 week

    2. 2

      Design template

      One state page layout.

      Product Designer 1 week

    3. 3

      Write five states

      Top states first.

      Content Marketing Manager 3 weeks

    4. 4

      Publish all states

      Generated from the same data.

      Web Developer 1 month

    5. 5

      Link

      From waivers, stories and emails.

      Web Developer 1 week

    6. 6

      Give to sellers

      State page as the outreach opener.

      Director, SLED Solutions Engineering ongoing

    7. 7

      Measure

      Leads and meetings by state.

      Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Content and build time
    Owner
    Director, SLED Solutions Engineering

    Smallest test

    Publish one state page and send it to ten agencies there.

    Why it works

    Build one page per state: agencies with Skydio waivers, the waiver types they hold, the local customer stories, the contracts usable in the state and grant sources. Link each from the waiver pages and the Experience Day follow-ups, and give SLED sellers the state page as their opener.

    Agencies copy their peers. A state page shows the path is proven next door and answers searches like "drone as first responder" plus a state name.

    Risks and how to handle them

    • Customers may not want to be listed

      Use only published waivers and stories, and ask before adding new names.

    Evidence

    • Your websiteWaiver library at /services/regulatory-services/waivers: 246 published FAA waiver pages for customers, filterable by state, Part 91 or Part 107 and industry, e.g. police departments "To conduct '200' + ADS-B' operations without Visual Observers" and utility substation and line inspection waivers.Source
    • HiringPublic-sector build-out: a Director, SLED Solutions Engineering; a Senior Manager, Solutions Engineering - SLED "Top 1200"; a Senior Manager, SLED Majors East; a Solutions Engineer - SLED; Program Managers, DFR in New Jersey and Los Angeles; a Customer Success Manager DFR Majors - Northwest; and a Senior Manager, Solutions Engineering - Launch Team Readiness. 159 roles are open in total (October 20, 2026).Source
    • Your websiteContracts page lists eight active cooperative and state contracts (Arizona, BuyBoard, California LADWP piggyback statewide, Georgia, Kentucky, New York OGS, Texas DIR, TIPS) with "Simplify your purchase. Contact a contract advisor."Source
    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
    • Your websiteExperience Days: more than 30 local in-person demo days from October to December 2026 in towns across Kentucky, Oklahoma, Texas, Georgia, Indiana, South Carolina, Oregon, Florida, North Carolina and California, each with a Register link.Source
  • 08

    Skydio already publishes grant guides for DFR (federal Homeland Security grants and others). Funding is the first question for smaller agencies, and the guides are blog posts that age as programs open and close.

    High impactMedium effort First result in 1 quarter Director

    First action

    List the grant programs the SLED team sees used most.

    How to measure it

    Narrative downloads

    Now
    –
    Target
    100 a month
    By
    2 quarters

    Steps

    1. 1

      List programs

      Federal and top state programs.

      Director, SLED Solutions Engineering 2 weeks

    2. 2

      Write the template

      Narrative and budget.

      Content Marketing Manager 2 weeks

    3. 3

      Build the finder

      State and agency type filters.

      Web Developer 3 weeks

    4. 4

      Legal review

      No promise of awards.

      Product Counsel 1 week

    5. 5

      Promote

      In emails and Experience Days.

      Marketing Operations Manager ongoing

    6. 6

      Update monthly

      Deadlines and programs.

      Content Marketing Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Director, SLED Solutions Engineering

    Smallest test

    Turn the current grant post into a template download and count requests.

    Why it works

    Replace the posts with a grant finder: agency type and state in, matching federal and state programs out, with deadlines, typical amounts and a downloadable project narrative and budget template for a Skydio DFR program. Keep it current each month.

    Agencies that find funding buy; a narrative template saves them weeks and puts Skydio's program design into the application.

    Risks and how to handle them

    • Out-of-date deadlines

      Show the date each entry was checked.

    Evidence

    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
    • HiringPublic-sector build-out: a Director, SLED Solutions Engineering; a Senior Manager, Solutions Engineering - SLED "Top 1200"; a Senior Manager, SLED Majors East; a Solutions Engineer - SLED; Program Managers, DFR in New Jersey and Los Angeles; a Customer Success Manager DFR Majors - Northwest; and a Senior Manager, Solutions Engineering - Launch Team Readiness. 159 roles are open in total (October 20, 2026).Source
    • Your websiteContracts page lists eight active cooperative and state contracts (Arizona, BuyBoard, California LADWP piggyback statewide, Georgia, Kentucky, New York OGS, Texas DIR, TIPS) with "Simplify your purchase. Contact a contract advisor."Source
  • 09

    The new enterprise security seller sells to CSOs and GSOC leaders against the cost of staffed posts and positions five-year programs. The site has Security Command pages but no material a security director can take to finance.

    High impactMedium effort First result in 1 quarter Strategic Account Manager Ent…

    First action

    Draft the cost model with GTM Strategy.

    How to measure it

    Named-account meetings

    Now
    –
    Target
    30 a quarter
    By
    2 quarters

    Steps

    1. 1

      Build the model

      Five-year posts vs docks.

      GTM Strategy Analyst 2 weeks

    2. 2

      Security pack

      Trust center and reliability data.

      Security Lead 1 week

    3. 3

      Two stories

      Enterprise security customers.

      Content Marketing Manager 1 month

    4. 4

      Design the kit

      PDF and web page.

      Product Designer 1 week

    5. 5

      Launch at GSX

      Booth and meetings.

      Strategic Account Manager - Enterprise Security event

    6. 6

      Account outreach

      Named accounts.

      Strategic Account Manager - Enterprise Security ongoing

    First result
    1 quarter
    Cost
    Design and event time
    Owner
    Strategic Account Manager Enterprise Security

    Smallest test

    Send the model to five named accounts.

    Why it works

    Publish a business case kit: a five-year cost model (posts, patrol hours, incident response) against a dock fleet, a security review pack (the Security Trust Center plus the reliability dashboard), and two enterprise stories. Launch it at ASIS GSX and in account-based outreach to the named accounts.

    Enterprise buyers need an internal document to win budget. Giving them one shortens the cycle and makes Skydio the reference design.

    Risks and how to handle them

    • Guard replacement sounds threatening

      Frame it as coverage and response, not headcount.

    Evidence

    • HiringStrategic Account Manager - Enterprise Security (posted October 8, 2026): owns "a named set of the largest enterprises in the US", leads "with security, then expand into inspection", builds "business cases that put autonomous coverage against the cost of staffed security posts", positions "multi-year (5-year) programs", lands logos "with a well-scoped paid trial or first site deployment", and will "Develop referenceable customers and case studies with Marketing". Active in "ASIS / GSX is a plus".Source
    • HiringGTM Strategy Analyst (posted October 14, 2026) "owns pricing strategy, implementation, and customer ROI modeling": "value quantification models (ROI, TCO), business model development, and competitive positioning", turning customer problems "into clear, compelling business cases".Source
    • Your websiteReliability dashboard: from April through June 2026 the reliability rate improved "by more than 50%" on the prior quarter and "over 150% year over year"; dock-based flights were "nearly 50% of total flight volume" and "have shown a 3x higher reliability rate than controller-based flights".Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
  • 10

    Utilities are Skydio's most mature commercial vertical and the new manager will "Govern the paid dock trial and rental motion". Trials are scoped one by one, so a utility cannot see what a trial includes, costs or proves before talking to sales.

    High impactMedium effort First result in 1 quarter Manager

    First action

    Write the criteria for the three most common trials.

    How to measure it

    Trial conversion

    Now
    –
    Target
    +20%
    By
    3 quarters

    Steps

    1. 1

      Define trials

      Three standard types.

      Manager, Solutions Engineering - Utilities 2 weeks

    2. 2

      Set criteria

      Measured outcomes.

      Manager, Solutions Engineering - Utilities 2 weeks

    3. 3

      Write the page

      Scope, timing, next steps.

      Content Marketing Manager 1 week

    4. 4

      Price

      Standard trial pricing.

      GTM Strategy Analyst 2 weeks

    5. 5

      Train SEs

      Same criteria every time.

      Manager, Solutions Engineering - Utilities 1 week

    6. 6

      Report

      Conversion by trial type.

      Senior Data Analyst quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Manager, Solutions Engineering Utilities

    Smallest test

    Run the next two trials against the written criteria.

    Why it works

    Publish a utility trial page: three standard trial types (substation, T&D line, storm response), duration, what Skydio provides, the success criteria and what happens after. Use the same criteria in every trial so results compare across utilities.

    Standard trials convert faster and give Skydio comparable proof for the next utility.

    Risks and how to handle them

    • Every utility is different

      Allow add-ons to the standard scope.

    Evidence

    • HiringSolutions Engineering leaders (posted October 5, 2026): "Utilities is Skydio's most mature commercial vertical"; the Utilities manager will "Govern the paid dock trial and rental motion" across "T&D inspection, substation inspection, storm and outage restoration, vegetation management, hydro and dam inspection"; the team is "measured on technical win rate". The Emerging Industries manager turns "promising use cases into repeatable, scalable businesses", builds "the qualification framework for new use cases and industries", and supports "high-leverage sales channels and our Inside Sales Representatives".Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
    • Your websiteConnect page: X10 has built-in cellular "for BVLOS and remote ops" and "Works with 5G/LTE networks and approved SIMs from the following carriers: AT&T, FirstNet, KDDI, NTT, T-Mobile, T-Mobile WPS, and Verizon"; Skydio offers a connectivity site survey to plan dock and radio placement.Source
  • 11

    The Emerging Industries manager will build "the qualification framework for new use cases and industries" and decide what gets a proof of concept. Today new use cases arrive through the general sales form.

    Medium impactMedium effort First result in 1 quarter Manager

    First action

    Write the five qualification questions.

    How to measure it

    Qualified submissions

    Now
    –
    Target
    20 a quarter
    By
    2 quarters

    Steps

    1. 1

      Write questions

      From the framework.

      Manager, Solutions Engineering - Emerging Industries 1 week

    2. 2

      Build the form

      Scored on submit.

      Web Developer 1 week

    3. 3

      Route

      To Emerging Industries.

      Marketing Operations Manager 2 days

    4. 4

      Publish pilots

      Use cases being tested.

      Content Marketing Manager 2 weeks

    5. 5

      Invite

      Matching companies.

      Manager, Solutions Engineering - Emerging Industries monthly

    6. 6

      Review

      Quarterly segment decisions.

      Manager, Solutions Engineering - Emerging Industries quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Manager, Solutions Engineering Emerging Industries

    Smallest test

    Add the form to /solutions and review a month of entries.

    Why it works

    Add a "new use case" form: industry, the task, current method and cost, site type. Score submissions against the framework, publish the use cases Skydio is actively testing, and invite matching companies to join pilots.

    It gathers demand for new segments at no cost and lets the team pick pilots with evidence.

    Risks and how to handle them

    • Noise from hobby users

      Ask for organisation and scale first.

    Evidence

    • HiringSolutions Engineering leaders (posted October 5, 2026): "Utilities is Skydio's most mature commercial vertical"; the Utilities manager will "Govern the paid dock trial and rental motion" across "T&D inspection, substation inspection, storm and outage restoration, vegetation management, hydro and dam inspection"; the team is "measured on technical win rate". The Emerging Industries manager turns "promising use cases into repeatable, scalable businesses", builds "the qualification framework for new use cases and industries", and supports "high-leverage sales channels and our Inside Sales Representatives".Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
  • 12

    Skydio has 124 customer stories and 58 award pages, from NYPD to small sheriff's offices. A buyer wants the one most like them, but stories are filtered only by industry.

    High impactMedium effort First result in 1 quarter Content Marketing Manager

    First action

    Tag the 30 most-viewed stories.

    How to measure it

    Meetings after story views

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Tag schema

      Size, region, program, result.

      Content Marketing Manager 3 days

    2. 2

      Tag stories

      All 124.

      Content Marketing Manager 3 weeks

    3. 3

      Build filters

      On customer stories.

      Web Developer 2 weeks

    4. 4

      Add blocks

      On calculators and state pages.

      Web Developer 1 week

    5. 5

      Fill gaps

      Commission stories for missing segments.

      Content Marketing Manager quarterly

    6. 6

      Measure

      Story-assisted meetings.

      Marketing Operations Manager monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Content Marketing Manager

    Smallest test

    Tag DFR stories first.

    Why it works

    Tag each story with agency or company size, region, aircraft, program type (DFR, patrol, inspection, security) and the measured result. Add filters and a "stories like mine" block on the calculators and state pages.

    Peer proof is the strongest argument in public safety and utilities, and the material already exists.

    Risks and how to handle them

    • Missing results data

      Ask customers for one number per story.

    Evidence

    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
    • Your websiteAerial Achievement Awards: categories Program Excellence, Best New Program of the Year, Achievements in Innovation, Social Impact and Lifesaving Achievements; entries need a story and Skydio footage "suitable for unrestricted publication"; 58 award and nominee pages since 2024 (NYPD, Chicago PD, Oklahoma City PD, Caltrans, PG&E, Dominion, BNSF and others).Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
  • 13

    Buyers compare Skydio with BRINC and Flock DFR for public safety and with DJI for commercial work. Skydio's only comparison is a blog post on Flock license-plate readers, and its DJI switching stories are scattered across the blog.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    List the questions sellers hear in competitive deals.

    How to measure it

    Comparison-page leads

    Now
    –
    Target
    40 a month
    By
    2 quarters

    Steps

    1. 1

      Gather questions

      From sellers.

      GTM Strategy Analyst 1 week

    2. 2

      Verify facts

      Rivals' current public specs.

      GTM Strategy Analyst 2 weeks

    3. 3

      Write pages

      Fair tables and switching help.

      Product Marketing Manager 3 weeks

    4. 4

      Legal review

      Claims and trademarks.

      Product Counsel 1 week

    5. 5

      Publish

      With dates and sources.

      Web Developer 1 day

    6. 6

      Refresh

      Each quarter.

      Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Turn the DJI stories into one hub page.

    Why it works

    Publish fair comparison pages for DFR (Skydio, BRINC, Flock DFR) and a DJI switching hub (compliance basics, fleet migration, training, the Sundt and Aeronyde stories). Have Product Counsel check every claim and date each page.

    Comparison searches come from buyers close to a decision, and the GTM Strategy team already owns competitive positioning.

    Risks and how to handle them

    • Claims go out of date

      Date and cite every row.

    Evidence

    • Competitor researchRivals' own homepages: BRINC, "Known for Drone as First Responder, indoor tactical drones"; Flock Safety sells "Flock DFR - Drone as First Responder" alongside its license-plate readers; Parrot sells professional drones; DJI remains the incumbent many commercial operators switch from.Source
    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
    • HiringGTM Strategy Analyst (posted October 14, 2026) "owns pricing strategy, implementation, and customer ROI modeling": "value quantification models (ROI, TCO), business model development, and competitive positioning", turning customer problems "into clear, compelling business cases".Source
  • 14

    The telecom partnerships lead will build field relationships with carriers "to support major events such as sports games, parades, and other major public gatherings", and X10 works with AT&T, FirstNet, T-Mobile WPS, Verizon, KDDI and NTT. Events are where agencies first try drones at scale and where carriers want to show priority networks.

    High impactMedium effort First result in 2 quarters Telecom Partnerships & Busine…

    First action

    Ask one carrier partner which agencies have big events next season.

    How to measure it

    Event-kit agencies

    Now
    –
    Target
    10 a year
    By
    3 quarters

    Steps

    1. 1

      Pick a carrier

      Public-safety network team.

      Telecom Partnerships & Business Development Lead 1 month

    2. 2

      Define the kit

      Drones, SIMs, survey, playbook.

      Telecom Partnerships & Business Development Lead 1 month

    3. 3

      Price

      Rental plus connectivity.

      GTM Strategy Analyst 2 weeks

    4. 4

      Co-market

      Carrier and Skydio channels.

      Field Marketing Manager 1 month

    5. 5

      Run events

      With field support.

      Program Manager, Major Deployments per event

    6. 6

      Convert

      Event agencies to programs.

      Director, SLED Solutions Engineering ongoing

    First result
    2 quarters
    Cost
    Rental fleet and partner time
    Owner
    Telecom Partnerships & Business Development Lead

    Smallest test

    Run one event with one carrier partner.

    Why it works

    Package an event kit with a carrier partner: drones, priority connectivity, a site survey and an event playbook, offered to agencies ahead of big public events. Co-market it with the carrier's public-safety team and turn each event into a story.

    Carriers sell to the same agencies and bring their own sales teams, and a successful event turns into a permanent DFR program.

    Risks and how to handle them

    • Network congestion at events

      Priority service and site surveys before each event.

    Evidence

    • HiringTelecom Partnerships & Business Development Lead (posted August 26, 2026): strategy with telecom carriers "within the US, North America, and internationally", "simple and easy-to-use connectivity options from the first boot of a drone", business models for in-flight data, and field relationships with carriers "to support major events such as sports games, parades, and other major public gatherings".Source
    • Your websiteConnect page: X10 has built-in cellular "for BVLOS and remote ops" and "Works with 5G/LTE networks and approved SIMs from the following carriers: AT&T, FirstNet, KDDI, NTT, T-Mobile, T-Mobile WPS, and Verizon"; Skydio offers a connectivity site survey to plan dock and radio placement.Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
  • 15

    The Tokyo Solutions Engineer will write RFI and RFP responses for defense, utilities and AEC clients. Japanese buyers expect Japanese documentation, and the site offers none.

    Medium impactMedium effort First result in 2 quarters Solutions Engineer Japan

    First action

    Collect the last five Japanese RFP questions.

    How to measure it

    Bids with the pack

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      Recent RFPs.

      Solutions Engineer - Japan 1 week

    2. 2

      Translate specs

      X10, Dock, R10.

      Solutions Engineer - Japan 1 month

    3. 3

      Write answers

      Standard library.

      Solutions Engineer - Japan 1 month

    4. 4

      Add results

      Three use cases.

      Solutions Engineer - Japan 1 month

    5. 5

      Share with partners

      Accredited partners.

      Deployment and Support Engineer (Japan) 1 week

    6. 6

      Update

      After each bid.

      Solutions Engineer - Japan ongoing

    First result
    2 quarters
    Cost
    Translation budget
    Owner
    Solutions Engineer Japan

    Smallest test

    Translate the X10 spec sheet first.

    Why it works

    Build a Japanese pack: product specs, connectivity with KDDI and NTT, security and reliability data, three use-case summaries with results and a standard RFP answer library. Share it with accredited partners too.

    Ready Japanese documents speed every bid and let partners sell without waiting for Tokyo.

    Risks and how to handle them

    • Specs change often

      Keep one source and date each version.

    Builds on

    Evidence

    • HiringSolutions Engineer - Japan (posted October 8, 2026), office-based at "our Skydio GK HQ in Tokyo", 50 to 75% travel: "serve large clients with diverse use cases", run "tailored product demonstrations and field trials", "Assist in crafting responses for RFIs, RFPs", with experience in "Defense, electrical utilities, architecture, engineering, and construction (AEC)".Source
    • HiringDeployment and Support Engineer (Japan) (posted September 17, 2026): owns deployments "across our Japanese customer base" as "Skydio prepares for a future of dock-based vehicles operated remotely through an internet browser", working "with accredited partners" on dock deployments, and is "the bridge between Japanese customers and Skydio's engineering organization in the U.S."Source
    • Your websiteConnect page: X10 has built-in cellular "for BVLOS and remote ops" and "Works with 5G/LTE networks and approved SIMs from the following carriers: AT&T, FirstNet, KDDI, NTT, T-Mobile, T-Mobile WPS, and Verizon"; Skydio offers a connectivity site survey to plan dock and radio placement.Source
    • Your websiteReliability dashboard: from April through June 2026 the reliability rate improved "by more than 50%" on the prior quarter and "over 150% year over year"; dock-based flights were "nearly 50% of total flight volume" and "have shown a 3x higher reliability rate than controller-based flights".Source
  • 16

    The awards bring in nominations from customers with footage "suitable for unrestricted publication", and there are 58 award and nominee pages. Each nomination is a ready case study, but nominations open once a year.

    Medium impactLow effort First result in 1 quarter CMO

    First action

    Open a year-round form.

    How to measure it

    Monthly new stories

    Now
    –
    Target
    4
    By
    2 quarters

    Steps

    1. 1

      Open the form

      Year-round.

      Web Developer 1 day

    2. 2

      Ask CSMs

      Nominate wins after milestones.

      Customer Success Manager ongoing

    3. 3

      Edit stories

      Monthly.

      Content Marketing Manager monthly

    4. 4

      Publish video

      YouTube and social.

      Video Producer monthly

    5. 5

      Invite prospects

      To the awards event.

      Field Marketing Manager yearly

    6. 6

      Measure

      Story-assisted pipeline.

      Marketing Operations Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    CMO

    Smallest test

    Ask ten CSMs for one win each.

    Why it works

    Keep a rolling "share your win" form open all year, turn the best entries into short videos and stories each month, and invite prospects in the same segment to the awards event.

    Customers supply the proof, and the awards give prospects a reason to come.

    Risks and how to handle them

    • Sensitive footage

      Agency approval before publishing.

    Evidence

    • Your websiteAerial Achievement Awards: categories Program Excellence, Best New Program of the Year, Achievements in Innovation, Social Impact and Lifesaving Achievements; entries need a story and Skydio footage "suitable for unrestricted publication"; 58 award and nominee pages since 2024 (NYPD, Chicago PD, Oklahoma City PD, Caltrans, PG&E, Dominion, BNSF and others).Source
    • Your websiteReach: the Skydio YouTube channel has about 37,000 subscribers, 414 videos and 27.8 million views; the Skydio iOS app is rated 4.0 from 79 ratings, last updated December 2025.Source
    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
  • 17

    The Lead GTM Platform Engineer is building AI GTM assistants and Slack workflows on Palantir Foundry. Public agencies leave signals before they buy: council agendas mentioning drones, grant awards, new waivers, budget hearings.

    High impactHigh effort First result in 2 quarters Lead GTM Platform Engineer

    First action

    Pick three signal sources and test on 50 accounts.

    How to measure it

    Signal-sourced meetings

    Now
    –
    Target
    40 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick sources

      Agendas, grants, waivers.

      Lead GTM Platform Engineer 2 weeks

    2. 2

      Build ingestion

      Into Foundry.

      AI Engineer 1 month

    3. 3

      Match accounts

      Top 1200 list.

      Lead GTM Platform Engineer 2 weeks

    4. 4

      Slack digest

      Weekly per seller.

      AI Engineer 2 weeks

    5. 5

      Pilot

      Two territories.

      Director, SLED Solutions Engineering 1 quarter

    6. 6

      Measure

      Meetings from signals.

      Senior Data Analyst monthly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Lead GTM Platform Engineer

    Smallest test

    Track agendas for 50 accounts by hand for a month.

    Why it works

    Build an assistant that watches public sources for each account in the Top 1200 list and posts a weekly digest to the owner's Slack: new signal, why it matters, suggested next step and the matching story or state page.

    Sellers act on timely public signals instead of cold lists, and the platform team gets a clear first use with measurable pipeline.

    Risks and how to handle them

    • Too many alerts

      Limit to the top three signals per seller each week.

    Evidence

    • HiringLead GTM Platform Engineer (posted August 19, 2026): builds Skydio's GTM platform on Palantir Foundry: "Sales Planning", "Territory & Capacity Planning", "Sales Forecasting", "AI-powered GTM assistants", "Slack-native workflows" and "Internal AI agents that automate business processes"; will hire two entry-level AI Engineers.Source
    • HiringPublic-sector build-out: a Director, SLED Solutions Engineering; a Senior Manager, Solutions Engineering - SLED "Top 1200"; a Senior Manager, SLED Majors East; a Solutions Engineer - SLED; Program Managers, DFR in New Jersey and Los Angeles; a Customer Success Manager DFR Majors - Northwest; and a Senior Manager, Solutions Engineering - Launch Team Readiness. 159 roles are open in total (October 20, 2026).Source
    • Your websiteWaiver library at /services/regulatory-services/waivers: 246 published FAA waiver pages for customers, filterable by state, Part 91 or Part 107 and industry, e.g. police departments "To conduct '200' + ADS-B' operations without Visual Observers" and utility substation and line inspection waivers.Source

Big bets 3

Larger plays that can change the trajectory.

  • 18

    Skydio already publishes a reliability dashboard from fleet data and customer results like 30-second response times. No one publishes how DFR programs perform across agencies: response times, calls cleared, hours flown.

    High impactHigh effort First result in 3 quarters CMO

    First action

    Pick five measures customers ask about.

    How to measure it

    Downloads

    Now
    –
    Target
    5,000
    By
    1 year

    Steps

    1. 1

      Pick measures

      Five questions.

      CMO 2 weeks

    2. 2

      Data access

      Customer consent terms.

      Product Counsel 1 month

    3. 3

      Analyse

      Anonymised fleet data.

      Senior Data Analyst 2 months

    4. 4

      Write

      Report and summary.

      Content Marketing Manager 1 month

    5. 5

      Launch

      Press and events.

      CMO 1 month

    6. 6

      Agency reports

      Private peer benchmarks.

      Customer Success Manager yearly

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    CMO

    Smallest test

    Publish one benchmark chart.

    Why it works

    Publish an annual, anonymised benchmark: response times by program size, share of calls cleared without an officer, flights per dock, outcomes by mission type. Give each customer agency its own benchmark against peers.

    Original data earns press, council citations and AI answers, and a peer benchmark is a renewal and expansion tool.

    Risks and how to handle them

    • Agency data sensitivity

      Aggregate and suppress small groups.

    Evidence

    • Your websiteReliability dashboard: from April through June 2026 the reliability rate improved "by more than 50%" on the prior quarter and "over 150% year over year"; dock-based flights were "nearly 50% of total flight volume" and "have shown a 3x higher reliability rate than controller-based flights".Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
    • Your websiteAerial Achievement Awards: categories Program Excellence, Best New Program of the Year, Achievements in Innovation, Social Impact and Lifesaving Achievements; entries need a story and Skydio footage "suitable for unrestricted publication"; 58 award and nominee pages since 2024 (NYPD, Chicago PD, Oklahoma City PD, Caltrans, PG&E, Dominion, BNSF and others).Source
  • 19

    Skydio Academy certifies Skydio Professional and Expert Operators, and Skydio is hiring a curriculum developer. Many commercial and agency pilots are moving from other drones; a free certificate is how they learn the product before their organisation buys.

    High impactMedium effort First result in 3 quarters Senior Curriculum Developer

    First action

    Count how many current learners came before their employer bought.

    How to measure it

    Graduates

    Now
    –
    Target
    2,000
    By
    1 year

    Steps

    1. 1

      Pick the module

      SPO online.

      Senior Curriculum Developer, sUAS Operations 2 weeks

    2. 2

      Free access

      With sign-up.

      Web Developer 2 weeks

    3. 3

      Badge

      Shareable credential.

      Senior Curriculum Developer, sUAS Operations 1 month

    4. 4

      End path

      Team trial offer.

      Marketing Operations Manager 2 weeks

    5. 5

      Hand to sellers

      By organisation.

      Marketing Operations Manager ongoing

    6. 6

      Measure

      Pipeline from graduates.

      Senior Data Analyst quarterly

    First result
    3 quarters
    Cost
    Training platform cost
    Owner
    Senior Curriculum Developer, sUAS Operations

    Smallest test

    Offer free access to one state's pilots for a month.

    Why it works

    Make the online SPO module free for anyone with a pilot certificate, with a shareable badge and a "bring Skydio to your team" path at the end. Track graduates' organisations and give them to sellers.

    Pilots are the internal champions. Training them before the deal creates demand from inside the buyer.

    Risks and how to handle them

    • Cannibalises paid training

      Keep the Expert Operator course paid.

    Evidence

    • Your websiteSkydio Academy offers Skydio Professional Operator (SPO) and Skydio Expert Operator (SEO) certificates, self-paced online, with virtual instructors or in person; Skydio is also hiring a Senior Curriculum Developer, sUAS Operations.Source
    • Competitor researchRivals' own homepages: BRINC, "Known for Drone as First Responder, indoor tactical drones"; Flock Safety sells "Flock DFR - Drone as First Responder" alongside its license-plate readers; Parrot sells professional drones; DJI remains the incumbent many commercial operators switch from.Source
    • Your websiteSitemap (2,993 URLs, read October 20, 2026): 124 customer stories, 50 integrations (Axon, Motorola Solutions, Genetec, Verkada, Milestone, Esri, DroneDeploy and others), and grant guides (/blog/unlock-grant-funding-for-dfr, /blog/public-safety-grants). The only head-to-head comparison is a blog post, "flock-alpr-vs-skydio-dfr-differences"; DJI switch stories (Sundt, Aeronyde) are scattered blog posts. The sitemap also lists a /header-test page, a customer story whose URL ends in "-dup", and a webinar repeated under a second URL with a random suffix.Source
  • 20

    Skydio has been in Tokyo since 2020 and is hiring engineers for a dock-based future operated through a browser, with KDDI and NTT as approved carriers. The site, documents and proof are still built for the US.

    High impactHigh effort First result in 4 quarters Head of Japan

    First action

    Set three Japan funnel measures.

    How to measure it

    Japan pipeline growth

    Now
    –
    Target
    2x
    By
    4 quarters

    Steps

    1. 1

      Set goals

      Pipeline and partners.

      Head of Japan 1 month

    2. 2

      Content calendar

      Japanese stories and events.

      Solutions Engineer - Japan 1 month

    3. 3

      Carrier marketing

      With a carrier partner.

      Telecom Partnerships & Business Development Lead 1 quarter

    4. 4

      Partner enablement

      Accredited partners.

      Deployment and Support Engineer (Japan) 1 quarter

    5. 5

      Report

      Japan funnel quarterly.

      Senior Data Analyst quarterly

    6. 6

      Review

      Expand or adjust.

      Head of Japan yearly

    First result
    4 quarters
    Cost
    Local marketing budget
    Owner
    Head of Japan

    Smallest test

    Run one Japanese event with a partner.

    Why it works

    Set Japan goals for pipeline and partners, give the Tokyo team its own content calendar (Japanese stories, events, carrier co-marketing), and report Japan funnel numbers separately each quarter.

    A focused market with partners and local engineers can grow faster than a US copy, and Japan proof helps the rest of Asia-Pacific.

    Risks and how to handle them

    • Spread too thin

      Focus on utilities and infrastructure first.

    Builds on

    Evidence

    • News coverageSkydio opened its Tokyo office in October 2020, its first step into Asia-Pacific.Source
    • HiringDeployment and Support Engineer (Japan) (posted September 17, 2026): owns deployments "across our Japanese customer base" as "Skydio prepares for a future of dock-based vehicles operated remotely through an internet browser", working "with accredited partners" on dock deployments, and is "the bridge between Japanese customers and Skydio's engineering organization in the U.S."Source
    • Your websiteConnect page: X10 has built-in cellular "for BVLOS and remote ops" and "Works with 5G/LTE networks and approved SIMs from the following carriers: AT&T, FirstNet, KDDI, NTT, T-Mobile, T-Mobile WPS, and Verizon"; Skydio offers a connectivity site survey to plan dock and radio placement.Source
    • Your websiteThe Japan site: 1,384 of the 2,993 URLs in skydio.com's sitemap sit under /ja-jp/ (checked October 20, 2026). The pages are tagged lang="en-JP" with hreflang "en-JP", not Japanese. On /ja-jp/dock, /ja-jp/r10, /ja-jp/solutions, /ja-jp/connect and /ja-jp/customer-stories the only Japanese words are the language switch and "お問い合わせ" (contact); everything else is the English page. The /ja-jp homepage's only Japanese copy is three press-release headlines, the newest dated October 1, 2024 (the Dock for X10 launch). Japanese blog copies have an empty meta description.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 21

    Skydio's YouTube channel has about 37,000 subscribers and 27.8 million views, and award entries already include footage cleared for publication. Short clips of a drone arriving first at a call are the most persuasive DFR proof.

    Medium impactLow effort First result in 1 quarter Video Producer

    First action

    Clear five clips with agencies.

    How to measure it

    Monthly Shorts views

    Now
    –
    Target
    500,000
    By
    2 quarters

    Steps

    1. 1

      Clear footage

      Agency approval.

      Customer Success Manager ongoing

    2. 2

      Edit

      Two a week.

      Video Producer weekly

    3. 3

      Publish

      YouTube and social.

      Video Producer weekly

    4. 4

      Link

      To the calculator.

      Marketing Operations Manager ongoing

    5. 5

      Learn

      Which formats perform.

      Video Producer monthly

    6. 6

      Share with agencies

      For their own channels.

      Customer Success Manager monthly

    First result
    1 quarter
    Cost
    Editing time
    Owner
    Video Producer

    Smallest test

    Publish five clips and watch retention.

    Why it works

    Publish two Shorts a week from approved agency footage: the call, the arrival time, the outcome, the agency name with permission. End each with a link to the DFR calculator.

    Short video spreads among officers and residents, and residents' support matters for council approval.

    Risks and how to handle them

    • Sensitive incidents

      Use only cleared, non-identifying footage.

    Evidence

    • Your websiteReach: the Skydio YouTube channel has about 37,000 subscribers, 414 videos and 27.8 million views; the Skydio iOS app is rated 4.0 from 79 ratings, last updated December 2025.Source
    • Your websiteAerial Achievement Awards: categories Program Excellence, Best New Program of the Year, Achievements in Innovation, Social Impact and Lifesaving Achievements; entries need a story and Skydio footage "suitable for unrestricted publication"; 58 award and nominee pages since 2024 (NYPD, Chicago PD, Oklahoma City PD, Caltrans, PG&E, Dominion, BNSF and others).Source
    • Your websiteHomepage: X10, F10 Lightrunner and R10 with DFR Command, Security Command, Asset Command and ISR Command; proof such as "Caltrans saved $100K on a single bridge inspection" and "Brookhaven PD unlocks 30 second response times with the deployment of 8 new Docks". There is no pricing page; the contact menu asks "What team would you like to contact today?" (Sales, Tech Partnerships & Integrations, Support, Reseller, Press, Skydio for All).Source
  • 22

    The Skydio iOS app is rated 4.0 from only 79 ratings. Operators open the app after every flight, and the ones with a good mission are rarely asked to rate.

    Medium impactLow effort First result in 1 month Senior Product Manager

    First action

    Add the prompt to the next app release.

    How to measure it

    App ratings

    Now
    –
    Target
    500 at 4.5+
    By
    2 quarters

    Steps

    1. 1

      Define success

      Mission completed without error.

      Senior Product Manager, Fleet & Internal Tools 1 week

    2. 2

      Add prompt

      Native rating API.

      Senior Software Engineer - Mobile Platform 1 week

    3. 3

      Cap frequency

      Once a quarter.

      Senior Software Engineer - Mobile Platform 1 day

    4. 4

      Route complaints

      To support.

      Manager, Technical Support 1 week

    5. 5

      Release

      Next version.

      Senior Software Engineer - Mobile Platform release

    6. 6

      Track

      Rating trend.

      Senior Product Manager, Fleet & Internal Tools monthly

    First result
    1 month
    Cost
    $0
    Owner
    Senior Product Manager, Fleet & Internal Tools

    Smallest test

    Ship the prompt to a small share of users.

    Why it works

    Prompt for a rating only after a successful mission and never after an error, at most once a quarter. Route low scores to support instead of the store.

    More ratings from satisfied operators lift the rating buyers see when they look Skydio up.

    Risks and how to handle them

    • Annoying operators

      Only after success and rarely.

    Evidence

    • Your websiteReach: the Skydio YouTube channel has about 37,000 subscribers, 414 videos and 27.8 million views; the Skydio iOS app is rated 4.0 from 79 ratings, last updated December 2025.Source
  • 23

    Skydio's reliability dashboard shows reliability up more than 50% on the prior quarter and dock flights three times more reliable than controller flights. That is strong evidence for expanding to docks, but it lives on one page.

    Medium impactLow effort First result in 1 quarter Customer Success Manager DFR…

    First action

    Build one customer reliability page for a quarterly review.

    How to measure it

    Dock expansion deals

    Now
    –
    Target
    +20%
    By
    3 quarters

    Steps

    1. 1

      Customer view

      Own reliability and dock share.

      Senior Data Analyst 1 month

    2. 2

      Review template

      Quarterly business review.

      Customer Success Manager DFR Majors 1 week

    3. 3

      Security pack

      Add the dashboard.

      Strategic Account Manager - Enterprise Security 1 day

    4. 4

      Upgrade proposal

      Dock reliability case.

      GTM Strategy Analyst 1 week

    5. 5

      Train CSMs

      How to present it.

      Customer Success Manager DFR Majors 1 week

    6. 6

      Measure

      Upgrades after reviews.

      Senior Data Analyst quarterly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Customer Success Manager DFR Majors

    Smallest test

    Use it in the next five reviews.

    Why it works

    Add each customer's own reliability and dock share to quarterly reviews, include the public dashboard in security and procurement packs, and use the dock reliability figure in upgrade proposals.

    Customers expand when they see their own improvement, and buyers trust published data over claims.

    Risks and how to handle them

    • Bad quarters

      Show trends and explain causes such as bird strikes.

    Evidence

    • Your websiteReliability dashboard: from April through June 2026 the reliability rate improved "by more than 50%" on the prior quarter and "over 150% year over year"; dock-based flights were "nearly 50% of total flight volume" and "have shown a 3x higher reliability rate than controller-based flights".Source
    • HiringStrategic Account Manager - Enterprise Security (posted October 8, 2026): owns "a named set of the largest enterprises in the US", leads "with security, then expand into inspection", builds "business cases that put autonomous coverage against the cost of staffed security posts", positions "multi-year (5-year) programs", lands logos "with a well-scoped paid trial or first site deployment", and will "Develop referenceable customers and case studies with Marketing". Active in "ASIS / GSX is a plus".Source
    • HiringPublic-sector build-out: a Director, SLED Solutions Engineering; a Senior Manager, Solutions Engineering - SLED "Top 1200"; a Senior Manager, SLED Majors East; a Solutions Engineer - SLED; Program Managers, DFR in New Jersey and Los Angeles; a Customer Success Manager DFR Majors - Northwest; and a Senior Manager, Solutions Engineering - Launch Team Readiness. 159 roles are open in total (October 20, 2026).Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableInfo

Turn the research into a list you can act on

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Skydio did not commission, review or endorse it, and Programmable is not affiliated with Skydio. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Skydio runs its business.

Something wrong, or do you represent Skydio? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Japanese pages for Japan, cost calculators, routing by segment, contract paths on public-safety pages, Experience Day follow-ups and sitemap cleanup; start app ratings.

  2. Days 31 to 6013 ideas

    State pages from waivers, grant finder, security business case, utility trial package, use-case intake, searchable stories, comparison pages, carrier event kits, the Japanese RFP pack, awards and the signals assistant; Shorts and reliability in reviews.

  3. Days 61 to 903 ideas

    Commit to the DFR benchmark, free Academy certificate and a Japan funnel of its own.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value fast response: drones on scene before officers. The most cited problem: funding and procurement for agencies.

  • Autonomy and obstacle avoidance
  • FAA waivers and BVLOS rules
  • In their words: “DFR”

Market

Competitive landscape

4 competitors compared: BRINC, Flock Safety, DJI and Parrot.

  • Gap to exploit: Public cost calculators for DFR and security
  • BRINC: Narrower beyond public safety
  • Flock Safety: Drones are one product among many

Hiring signals

Skydio is building a larger, more specialised sales machine.

  • Solutions Engineer - Japan: Tokyo demos, trials and RFPs. Ideas 1, 15.
  • Deployment and Support Engineer (Japan): Japanese customer base, dock deployments. Ideas 1, 20.
  • GTM Strategy Analyst: Pricing, ROI and TCO models. Ideas 2, 13.

From the team that wrote this playbook

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