A 3PL owner buying a $749-$1,249 a month WMS, which runs the whole floor and every client invoice, wants to see warehouses like theirs succeed. Stacket says 50+ warehouses run on it and shows "4.97/5 from warehouse operators", but names no source for the rating, signs its four testimonials with first names or initials, and has no case studies anywhere in its 33-page sitemap. G2 says it does not have enough Stacket reviews to give buying insight, while Extensiv's 3PL Warehouse Manager shows 131 reviews on Capterra.
First action
List the ten customers with the best results and email each a direct review link.
How to measure it
Public reviews on G2 and Capterra
- Now
- –
- Target
- 25
- By
- 90 days
Steps
Pick customers
Ten customers with clear results, across 3PL, apparel and returns-heavy operations.
Customer Success Lead 2 days
Ask for reviews
Direct G2 and Capterra links, sent after a good invoice cycle.
Customer Success Lead 1 week
Upgrade testimonials
Full name, company and photo, with written permission.
Growth Marketing Lead 1 week
Interview three
Before-and-after numbers for billing, accuracy and speed.
Growth Marketing Lead 2 weeks
Publish case studies
A /customers hub with three stories, linked from home and pricing.
Growth Marketing Lead 1 week
Source the rating
Link the 4.97 to where it comes from, or show the public review count.
Growth Marketing Lead 1 day
Use everywhere
Case studies in demo follow-ups, outbound and the ShipHero comparison.
Head of Sales ongoing
Why it works
Ask the ten happiest customers for three things: a review on G2 or Capterra (send the direct link right after a good moment, such as a clean first month of invoices), permission to use their full name, company and photo on the testimonial, and a 30-minute interview for a case study. Publish three case studies with before-and-after numbers (billing captured, pick accuracy, time to invoice) for the segments Stacket targets: a multi-client 3PL, an apparel warehouse and a returns-heavy operation. Then link the 4.97 to its source or replace it with the public review count.
Proof from a named peer is what moves a cautious operations buyer to book a demo, and review sites are where WMS shortlists start. It also gives every outbound message and ad something concrete to point to.
Ready to use
ChecklistProof launch list
[ ] Ten customers picked across 3PL, apparel and returns-heavy [ ] G2 and Capterra direct review links sent [ ] Written permission for full-name testimonials [ ] Three interviews with before-and-after numbers [ ] /customers hub published [ ] 4.97 rating linked to its source or replaced [ ] Case studies added to demo follow-up emails
Risks and how to handle them
Customers hesitate to be named
Offer an anonymised version with the company type and size, plus a review instead.
Review requests feel pushy
Ask only after a clear success and only once.
Evidence
- Your websitestacketpro.com redirects to stacketwms.com. Homepage H1 "Run Your Entire Warehouse From One Connected Software"; a mock dashboard labelled "Acme Fulfillment Co. Demo Account"; illustrations of "Missed charges $2,150/mo" and "Revenue captured +18% $24,029"; the target is warehouses "shipping around 1,000+ orders a month", especially apparel, fashion, footwear and CPG brands running B2B and D2C from one inventory. Proof is four testimonials, each signed with a first name or initial and a company or job title, and no linked case study.Source
- Your websitePricing page: Standard $749/month (5 users, 1 warehouse, up to 5,000 shipments a month, 1 carrier connection), Growth $1,249/month (15 users, 3 warehouses, 20,000 shipments, 3PL billing automation, QuickBooks), Enterprise custom; yearly billing saves 10%; "4.97/5 from warehouse operators" with no source named; a "Build Your Own Plan" custom quote "within 1 business day". The Standard plan's "Get Started" button goes to the same /contact demo page as every other button; there is no free trial or sandbox.Source
- Your websiteIntegrations page: "50+ Warehouses already running on Stacket" and "20+ Ready to connect" integrations: Shopify, WooCommerce, BigCommerce, Amazon, Walmart, Etsy, TikTok Shop, UPS, FedEx, DHL, ShipEngine, QuickBooks, NetSuite and PayPal. Only QuickBooks and Shopify (for apparel) have their own pages.Source
- Your websiteSitemap (33 URLs, checked November 4, 2026): seven blog posts, the latest October 22, 2026; about a dozen apparel and fashion pages with overlapping topics (/apparel-wms, /3pl-apparel, /3pl-wms-for-apparel, /apparel-warehouse-management-system, /fashion-wms-software, /fashion-fulfillment-wms, /wms-for-clothing-brands, /apparel-inventory-management-software and more); one comparison page (Stacket vs ShipHero); no case studies, customer stories, calculators or implementation pages.Source
- Review sitesG2's Stacket seller page says there are not enough reviews of Stacket for G2 to provide buying insight; Stacket also has a Capterra listing and a Product Hunt page. Rival 3PL Warehouse Manager (Extensiv) shows 4.1/5 from 131 reviews on Capterra.Source