ProgrammableMarketing/truecaller.com (opens in a new tab)
PDF

Views

  • Plan
  • Roadmap
  • Research

On this page

  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. Truecaller
Truecaller logo

growth playbook · Oct 22, 2026

truecaller.com (opens in a new tab)

Truecaller growth playbook

Diagnosis

Truecaller is a public company with over 450 million monthly users and 4 million paying users, moving from advertising to subscriptions (subscriptions +37%, ads -44% in Q1 2026) and from India toward new regions.

Its new Head of Growth will build market-entry playbooks for LATAM, SEA, the US and Europe and balance paid acquisition with product-led loops.

The website is not ready for that: the new Scam Checker is English-only and missing from the sitemap, there are no scam alerts in Portuguese, Indonesian, Vietnamese or Malay, the homepage HTML has no content before JavaScript, and real visitors fail Core Web Vitals. This playbook fixes those first, then builds a market-entry kit, incrementality testing, family invites, paywall tests, a US story around AI Call Scanner, ad quality proof and bank case studies.

Growth Score

7/10

Biggest Opportunity

Turn people searching about scams in each new market into users, with local-language tools and content, measured by installs and payback.

Biggest Risk

Built-in caller ID from Google and carriers (CNAP) and rivals like Hiya and Whoscall reduce the reason to install a separate app, while advertising revenue is falling.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Make the new Scam Checker the front door in each new growth market: indexed, translated and backed by local scam alerts

    Add /scam-checker to the sitemap with a self-canonical, and brief a Portuguese editor on the top 10 Brazilian scams.

    High impact First result in 60 days
  2. 2

    Render the homepage content in the HTML, not only after JavaScript

    Fetch the homepage without JavaScript and list what is missing.

    High impact First result in 1 month
  3. 3

    Fix responsiveness and layout shifts that fail Google's test for real visitors

    Add field measurement of INP by page.

    Medium impact First result in 2 months

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 1Big bets · 13Fill-ins · 5Reconsider · 2
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The new Head of Growth is hired to build "repeatable market-entry frameworks" for LATAM, SEA, the US and Europe. Truecaller's best web entry point for people who are not yet users is the new free Scam Checker, which checks a number or link without the app. But it is English only, has no canonical or hreflang, and is missing from the sitemap. The scam alert library, which answers "is this a scam?" searches, exists in Spanish, Swedish and Arabic but not at all in Portuguese, Indonesian, Vietnamese, Malay, Hindi or Bengali, even though those language sections exist. A Brazilian or Indonesian searching about a scam message today finds nothing from Truecaller in their language.

    High impactMedium effort First result in 60 days Head of Growth

    First action

    Add /scam-checker to the sitemap with a self-canonical, and brief a Portuguese editor on the top 10 Brazilian scams.

    How to measure it

    Web-sourced installs in Brazil and Indonesia

    Now
    –
    Target
    +50,000 a month
    By
    2 quarters

    Steps

    1. 1

      Index the tool

      Sitemap entry, canonical and hreflang for Scam Checker.

      Web Engineering Lead 1 day

    2. 2

      Pick the first markets

      Portuguese, Spanish and Indonesian, chosen by growth priority.

      Head of Growth 2 days

    3. 3

      Translate the tool

      Interface, FAQ and results in each language.

      Localization Manager 2 weeks

    4. 4

      Local community feed

      Show reports from the visitor's own country first.

      Product Manager, Web 2 weeks

    5. 5

      Seed local scam alerts

      Ten most searched scams per language, from Truecaller report data.

      Localization Manager 1 month

    6. 6

      Add the install step

      After each check: get warned before you answer, with a deep link.

      User Acquisition Manager 1 week

    7. 7

      Measure in the MMP

      Checks, installs and cost per install by market.

      Senior Data Analyst weekly

    8. 8

      Package as a playbook

      The same steps for every new market.

      Head of Growth 1 month

    First result
    60 days
    Cost
    Translation and editing, about $15,000 for three languages
    Owner
    Head of Growth

    Smallest test

    Index Scam Checker and publish five Portuguese scam alert pages, then compare installs from Brazil.

    Why it works

    Add Scam Checker to the sitemap with a canonical and hreflang. Launch it in Portuguese, Spanish and Indonesian first, then Vietnamese, Malay and Hindi. Show community reports from the visitor's own country, and add a "get warned before you answer" install step after every check. Seed each language with the 10 most searched local scams (Pix scams in Brazil, for example), written by local editors from Truecaller's own report data. Track checks, installs and cost per install against paid acquisition in each market.

    People search for scams at the moment they feel at risk, which is exactly when an app that blocks scams is most persuasive. Local-language tools and pages cost far less per install than paid ads, and the same kit can be reused for every new market the Head of Growth opens.

    Ready to use

    ChecklistScam Checker market launch

    [ ] /scam-checker in sitemap.xml with self-canonical
    [ ] hreflang for each language version
    [ ] Interface and FAQ translated
    [ ] Community reports filtered to the visitor's country
    [ ] Ten local scam alert pages per language
    [ ] Install step with deep link after each check
    [ ] MMP tracking by market
    [ ] Cost per install compared with paid

    Risks and how to handle them

    • Weak local data in new markets

      Start where community reports are already strong and add markets as reports grow.

    • Community posts include personal details

      Moderate and mask numbers and names before they are shown in another language.

    Evidence

    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
    • Your websiteScam Checker (/scam-checker), marked "NEW" in the main menu: "Not sure if it's safe? Find out with Truecaller's free Scam Checker", checks phone numbers and URLs and shows "Scams reported by the Truecaller Community". The page has no canonical tag and no hreflang, is not among the 1,457 URLs in the sitemap, and exists in English only (/pt-br/scam-checker and /es-la/scam-checker return 404). The community posts shown are mostly from India, in English and Hindi. Checked October 21, 2026.Source
    • Your websiteScam Alert library in the sitemap: 31 English pages, 8 for Nigeria, 41 in Spanish (including Colombia-specific pages such as "common-scams-of-2025-in-colombia"), 37 in Swedish and 17 in Arabic; none in Portuguese, Indonesian, Vietnamese, Malay, Hindi or Bengali, although the site has pt-br, id-id, vi-vn, ms-my, hi-in and bn-in sections (/pt-br/scam-alert and /id-id/scam-alert return 404). The site has 11 language sections; Spanish covers 93 URLs, Portuguese 45, Indonesian, Vietnamese and Malay 22 each.Source
    • Your websiteAll 1,457 URLs in the sitemap carry the same lastmod date (2026-10-14T09:27:38Z), so it does not tell search engines which pages changed. The sitemap includes "Year in Calling" reports for 2016 to 2021 and none since; 1,067 blog posts; and comparison page "CNAP vs Truecaller".Source
    • Your websiteExisting scam content and tools in English: Scam Alert pages on grandparent scams, AI voice-cloning scams, package delivery and UPI scams; a Scam Quiz; a Link Checker tool; Truecaller for iPhone ("Truecaller finally works on iPhone!") and Wear OS pages; Premium, Family and Gold plans.Source
  • 02

    The HTML the server sends for the homepage has the menu and footer but no heading and no body text, and the Portuguese, Spanish and Hindi homepages are the same. Many AI assistants' crawlers and link-preview bots do not run JavaScript, so they see an empty page for the most important URL.

    High impactMedium effort First result in 1 month Web Engineering Lead

    First action

    Fetch the homepage without JavaScript and list what is missing.

    How to measure it

    Language homepages server-rendered

    Now
    –
    Target
    all 12
    By
    1 month

    Steps

    1. 1

      Confirm the gap

      Fetch each homepage without JavaScript.

      Web Engineering Lead 1 day

    2. 2

      Enable rendering

      Server-render the homepage sections.

      Web Engineering Lead 1 week

    3. 3

      Add an H1

      One per language.

      SEO Lead 1 day

    4. 4

      Canonicals

      Self-canonical on every homepage.

      SEO Lead 1 day

    5. 5

      Test

      Search Console URL inspection and a plain fetch.

      SEO Lead 2 days

    6. 6

      Monitor

      Branded search and AI referrals.

      Senior Data Analyst monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Web Engineering Lead

    Smallest test

    Server-render only the hero section first.

    Why it works

    Server-render the homepage and each language homepage (Nuxt supports this), with one H1, the main value proposition, the trust figures and download links in the HTML. Add a self-canonical. Check with a non-JavaScript fetch and in Search Console.

    The homepage is what assistants and search engines use to describe the brand; empty HTML gives them nothing to quote.

    Risks and how to handle them

    • Rendering slows the page

      Cache rendered pages at the CDN.

    Evidence

    • Your websiteThe homepage HTML that the server sends contains the menu, the footer and the title, but no heading (no H1 or H2) and no body text; the main content appears only after JavaScript runs. The Portuguese, Spanish and Hindi homepages are the same. The homepage has no canonical tag.Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
  • 03

    Real visitors to truecaller.com fail Core Web Vitals on responsiveness (INP 268 ms) and layout stability (CLS 0.11), though loading passes. Scam Checker visitors type and tap, so slow responses hurt the tool most.

    Medium impactMedium effort First result in 2 months Web Engineering Lead

    First action

    Add field measurement of INP by page.

    How to measure it

    INP at the 75th percentile

    Now
    –
    Target
    under 200 ms
    By
    60 days

    Steps

    1. 1

      Measure

      INP and CLS by page.

      Web Engineering Lead 1 week

    2. 2

      Fix the worst page

      Likely Scam Checker or the homepage.

      Web Engineering Lead 1 week

    3. 3

      Reserve space

      Images and banners.

      Web Engineering Lead 3 days

    4. 4

      Defer scripts

      Non-essential ones.

      Web Engineering Lead 3 days

    5. 5

      Retest

      PageSpeed lab checks.

      Web Engineering Lead 1 day

    6. 6

      Track

      Chrome UX Report monthly.

      Web Engineering Lead monthly

    First result
    2 months
    Cost
    Developer time
    Owner
    Web Engineering Lead

    Smallest test

    Fix the cookie banner layout shift first.

    Why it works

    Find the slow interactions (search box, language menu, cookie banner) with field data, break up long JavaScript tasks, reserve space for images and banners, and load non-essential scripts later.

    Faster, steadier pages keep more visitors on the path to install, and Core Web Vitals feed into search rankings.

    Risks and how to handle them

    • Fixes break features

      Release behind flags.

    Evidence

    • Google PageSpeedChrome UX Report for truecaller.com (real visitors, 75th percentile): loading passes (LCP 2.5s, 8% faster than a year ago), but responsiveness fails (INP 268 ms; the limit is 200 ms) and layout stability fails (CLS 0.11; the limit is 0.1), so the site does not pass Core Web Vitals.Source
    • Your websiteScam Checker (/scam-checker), marked "NEW" in the main menu: "Not sure if it's safe? Find out with Truecaller's free Scam Checker", checks phone numbers and URLs and shows "Scams reported by the Truecaller Community". The page has no canonical tag and no hreflang, is not among the 1,457 URLs in the sitemap, and exists in English only (/pt-br/scam-checker and /es-la/scam-checker return 404). The community posts shown are mostly from India, in English and Hindi. Checked October 21, 2026.Source
  • 04

    Truecaller's own pages disagree: job posts say 450 million users and 190+ countries, other posts and the corporate site say 500 million, the partner page says 175 countries and shows "4m+ Paid Users" over text saying "3.5M+ Premium subscribers". Partners, journalists and AI assistants repeat whichever they find.

    Medium impactLow effort First result in 2 weeks Communications Lead

    First action

    List every page and template that shows a headline number.

    How to measure it

    Pages using the shared numbers

    Now
    –
    Target
    100%
    By
    1 month

    Steps

    1. 1

      Agree figures

      From the latest report.

      Communications Lead 2 days

    2. 2

      Find usages

      Site, careers, partner pages.

      SEO Lead 2 days

    3. 3

      One source

      A shared value in the CMS.

      Web Engineering Lead 1 week

    4. 4

      Update templates

      Job post intro too.

      Talent Acquisition 1 day

    5. 5

      Media kit

      Same numbers.

      Communications Lead 1 day

    6. 6

      Quarterly refresh

      After each report.

      Communications Lead quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Communications Lead

    Smallest test

    Fix the partner page today.

    Why it works

    Agree one fact sheet (users, installs, paying users, countries, spam calls blocked) tied to the latest interim report, show it from one source on every page, and update it each quarter.

    Consistent numbers build trust with partners and stop assistants quoting outdated figures.

    Risks and how to handle them

    • Numbers change often

      Use rounded figures and update them each quarter.

    Evidence

    • HiringTruecaller's job posts describe the company as "trusted by over 450 million active users every month across 190+ countries" (other posts say "over 500 million"), identifying "over 15 billion calls daily", and offer "Lab Days": "5 days each quarter, where everyone steps away from their normal tasks to explore new, bold ideas". 31 roles are open, mostly engineering in Stockholm and Bangalore.Source
    • Your websitePremium Partnerships page: headline figures "500m+ Active Users", "4m+ Paid Users" (the text below says "3.5M+ Premium subscribers") and "175 Countries"; "We are the market leader in India, with deep user trust across the Middle East, Africa, and Latin America, and are rapidly growing in Europe and the US." Offers Premium for Teams ("Minimum 50 Truecaller Premium subscriptions") and a Premium Reseller programme.Source
    • Your channelsYouTube: 1.18 million subscribers, 459 videos and about 179 million views. Corporate site: "500M+ Monthly active users", "1B+ App installs", "68B+ Spam calls identified and blocked in 2025". A community forum at community.truecaller.com.Source
    • Interim reportInterim report January-March 2026 (May 7, 2026): net sales down 27% to SEK 361.6 million; "Consumer subscription revenues increased by 37 percent (+52 percent in constant currency)"; "Advertising revenues decreased by 44 percent"; MAU excluding iOS up 51.3 million to 463.2 million; record "4 million paying users"; recurring revenue 47% of net sales; net sales down 41% in India and up 19% in the rest of the world; a restructuring of about 70 FTEs.Source
  • 05

    All 1,457 sitemap URLs show the same lastmod date, so search engines cannot tell new scam alerts from old pages, and Scam Checker is missing.

    Medium impactLow effort First result in 2 weeks SEO Lead

    First action

    Use the CMS updated-at field for lastmod.

    How to measure it

    Time to index new scam alerts

    Now
    –
    Target
    under 24 hours
    By
    1 quarter

    Steps

    1. 1

      Use real dates

      CMS updated-at field.

      Web Engineering Lead 2 days

    2. 2

      Split sitemaps

      By type and language.

      Web Engineering Lead 2 days

    3. 3

      Add tools

      Scam Checker, Link Checker, Scam Quiz.

      SEO Lead 1 day

    4. 4

      Submit

      Search Console.

      SEO Lead 1 hour

    5. 5

      Monitor

      Indexing speed.

      SEO Lead weekly

    6. 6

      Alert

      When a new alert is not indexed in a day.

      SEO Lead ongoing

    First result
    2 weeks
    Cost
    $0
    Owner
    SEO Lead

    Smallest test

    Fix the dates for scam alert pages first.

    Why it works

    Write each page's real last-changed date into the sitemap, split it into sitemaps by type (scam alerts, blog, product, language), and add every tool page.

    Accurate dates help new scam alerts get crawled fast, which matters when a scam is spreading.

    Risks and how to handle them

    • Wrong dates

      Test on a sample first.

    Evidence

    • Your websiteAll 1,457 URLs in the sitemap carry the same lastmod date (2026-10-14T09:27:38Z), so it does not tell search engines which pages changed. The sitemap includes "Year in Calling" reports for 2016 to 2021 and none since; 1,067 blog posts; and comparison page "CNAP vs Truecaller".Source
    • Your websiteScam Checker (/scam-checker), marked "NEW" in the main menu: "Not sure if it's safe? Find out with Truecaller's free Scam Checker", checks phone numbers and URLs and shows "Scams reported by the Truecaller Community". The page has no canonical tag and no hreflang, is not among the 1,457 URLs in the sitemap, and exists in English only (/pt-br/scam-checker and /es-la/scam-checker return 404). The community posts shown are mostly from India, in English and Hindi. Checked October 21, 2026.Source
  • 06

    The Head of Growth must balance paid acquisition with product-led loops and judge them by payback and LTV through the MMP. Web tools like Scam Checker and Link Checker are acquisition channels, but they only count if the installs they cause are attributed.

    High impactLow effort First result in 1 month User Acquisition Manager

    First action

    Add tracked store links to the Scam Checker result.

    How to measure it

    Attributed web-tool installs

    Now
    –
    Target
    baseline then +30%
    By
    1 quarter

    Steps

    1. 1

      Link setup

      Deferred deep links in the MMP.

      User Acquisition Manager 3 days

    2. 2

      Result screen

      Install prompt after each check.

      Product Manager, Web 3 days

    3. 3

      Scam pages

      Same links.

      SEO Lead 2 days

    4. 4

      First session

      Show the result again in the app.

      Android Engineering 2 weeks

    5. 5

      Report

      Next to paid channels.

      Senior Data Analyst weekly

    6. 6

      Decide

      Budget by channel.

      Head of Growth monthly

    First result
    1 month
    Cost
    MMP and developer time
    Owner
    User Acquisition Manager

    Smallest test

    Track one week of Scam Checker installs.

    Why it works

    Add deferred deep links from each tool result and scam page to the app stores, carry the check (number or link type) into the first app session, and report installs, activation and 30-day retention for web-sourced users next to paid channels.

    What gets measured gets budget; proving web cost per install is low justifies investing in it market by market.

    Risks and how to handle them

    • Attribution gaps on iOS

      Use modelled and aggregated measurement.

    Evidence

    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
    • Your websiteScam Checker (/scam-checker), marked "NEW" in the main menu: "Not sure if it's safe? Find out with Truecaller's free Scam Checker", checks phone numbers and URLs and shows "Scams reported by the Truecaller Community". The page has no canonical tag and no hreflang, is not among the 1,457 URLs in the sitemap, and exists in English only (/pt-br/scam-checker and /es-la/scam-checker return 404). The community posts shown are mostly from India, in English and Hindi. Checked October 21, 2026.Source
    • Your websiteExisting scam content and tools in English: Scam Alert pages on grandparent scams, AI voice-cloning scams, package delivery and UPI scams; a Scam Quiz; a Link Checker tool; Truecaller for iPhone ("Truecaller finally works on iPhone!") and Wear OS pages; Premium, Family and Gold plans.Source

This quarter 10

The core plays for the next three months.

  • 07

    The Head of Growth is asked for "repeatable market-entry frameworks" for LATAM, SEA, the US and Europe, while rest-of-world sales grew 19% in Q1 and India fell 41%. A kit turns each launch into the same sequence.

    High impactHigh effort First result in 2 quarters Head of Growth

    First action

    Write the kit as a one-page checklist.

    How to measure it

    Payback in pilot markets

    Now
    –
    Target
    under 12 months
    By
    3 quarters

    Steps

    1. 1

      Pick pilots

      Two markets.

      Head of Growth 2 weeks

    2. 2

      Write the kit

      Steps and targets.

      Head of Growth 2 weeks

    3. 3

      Local content

      Scam pages and checker.

      Localization Manager 1 month

    4. 4

      Partner

      One carrier or bank each.

      Partnerships Lead 1 quarter

    5. 5

      Paid tests

      With holdouts.

      User Acquisition Manager 1 quarter

    6. 6

      Review

      Payback and retention.

      Senior Data Analyst monthly

    First result
    2 quarters
    Cost
    Pilot budgets
    Owner
    Head of Growth

    Smallest test

    Run the content steps in one market.

    Why it works

    Define the kit: local scam content and Scam Checker, carrier or bank distribution partner, local PR from Truecaller data, paid acquisition with incrementality tests, and Premium pricing. Run it in Brazil and Indonesia, compare payback, then repeat.

    A repeatable sequence lowers launch cost and makes results comparable across markets.

    Risks and how to handle them

    • Markets differ

      Keep the kit steps fixed and targets local.

    Evidence

    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
    • Interim reportInterim report January-March 2026 (May 7, 2026): net sales down 27% to SEK 361.6 million; "Consumer subscription revenues increased by 37 percent (+52 percent in constant currency)"; "Advertising revenues decreased by 44 percent"; MAU excluding iOS up 51.3 million to 463.2 million; record "4 million paying users"; recurring revenue 47% of net sales; net sales down 41% in India and up 19% in the rest of the world; a restructuring of about 70 FTEs.Source
    • Your websiteScam Alert library in the sitemap: 31 English pages, 8 for Nigeria, 41 in Spanish (including Colombia-specific pages such as "common-scams-of-2025-in-colombia"), 37 in Swedish and 17 in Arabic; none in Portuguese, Indonesian, Vietnamese, Malay, Hindi or Bengali, although the site has pt-br, id-id, vi-vn, ms-my, hi-in and bn-in sections (/pt-br/scam-alert and /id-id/scam-alert return 404). The site has 11 language sections; Spanish covers 93 URLs, Portuguese 45, Indonesian, Vietnamese and Malay 22 each.Source
  • 08

    The Head of Growth needs "incrementality testing" and "attribution modelling" to judge spend by contribution margin. Attribution alone over-credits paid channels for installs that would have happened organically.

    High impactMedium effort First result in 1 quarter Senior Data Analyst

    First action

    Choose one channel and two matched regions.

    How to measure it

    Blended cost per retained user

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Pick channel

      Largest spend.

      Head of Growth 1 week

    2. 2

      Design test

      Matched regions.

      Senior Data Analyst 1 week

    3. 3

      Run

      Four weeks.

      User Acquisition Manager 1 month

    4. 4

      Analyse

      Lift and margin.

      Senior Data Analyst 1 week

    5. 5

      Reallocate

      Budget.

      Head of Growth 1 week

    6. 6

      Repeat

      Each channel.

      Senior Data Analyst quarterly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Senior Data Analyst

    Smallest test

    Run one holdout.

    Why it works

    Run matched-region holdouts for each major channel in each market, publish an internal incrementality table, and move budget toward channels with proven lift.

    Spend follows real lift, which lowers blended cost per retained user.

    Risks and how to handle them

    • Spillover between regions

      Use regions with little media overlap.

    Evidence

    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
    • Interim reportInterim report January-March 2026 (May 7, 2026): net sales down 27% to SEK 361.6 million; "Consumer subscription revenues increased by 37 percent (+52 percent in constant currency)"; "Advertising revenues decreased by 44 percent"; MAU excluding iOS up 51.3 million to 463.2 million; record "4 million paying users"; recurring revenue 47% of net sales; net sales down 41% in India and up 19% in the rest of the world; a restructuring of about 70 FTEs.Source
  • 09

    Growth must include "product-led viral loops". Truecaller already sells Premium Family and has pages on grandparent scams, the kind of fraud users worry about for their parents.

    High impactMedium effort First result in 1 quarter Product Manager

    First action

    Draft the invite message and test it with 1% of users.

    How to measure it

    Viral coefficient from invites

    Now
    –
    Target
    0.1
    By
    2 quarters

    Steps

    1. 1

      Design

      Invite after a block.

      Product Manager, Growth 2 weeks

    2. 2

      Build link

      Deep link with trial.

      Android Engineering 1 month

    3. 3

      Test

      1% of users.

      Product Manager, Growth 1 month

    4. 4

      Upgrade path

      Family plan offer.

      Product Manager, Premium 2 weeks

    5. 5

      Measure

      Invites to installs.

      Senior Data Analyst weekly

    6. 6

      Roll out

      By market.

      Head of Growth 1 month

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Product Manager, Growth

    Smallest test

    Test the prompt as a simple share message.

    Why it works

    After a user blocks a scam, offer "protect your parents": send an invite link that installs Truecaller with the inviter's blocklist and adds them to a free family trial. Measure invites, installs and Family upgrades.

    Worry about family members is a strong reason to share, and every accepted invite is a new user.

    Risks and how to handle them

    • Feels pushy

      Offer only after a scam was blocked.

    Evidence

    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
    • Your websiteExisting scam content and tools in English: Scam Alert pages on grandparent scams, AI voice-cloning scams, package delivery and UPI scams; a Scam Quiz; a Link Checker tool; Truecaller for iPhone ("Truecaller finally works on iPhone!") and Wear OS pages; Premium, Family and Gold plans.Source
    • Your websitePremium Partnerships page: headline figures "500m+ Active Users", "4m+ Paid Users" (the text below says "3.5M+ Premium subscribers") and "175 Countries"; "We are the market leader in India, with deep user trust across the Middle East, Africa, and Latin America, and are rapidly growing in Europe and the US." Offers Premium for Teams ("Minimum 50 Truecaller Premium subscriptions") and a Premium Reseller programme.Source
  • 10

    In Q1 2026 subscription revenue rose 37% and advertising fell 44%, with recurring revenue now 47% of sales and 4 million paying users. The Head of Growth owns LTV and payback.

    High impactMedium effort First result in 1 quarter Product Manager

    First action

    List current price and conversion by market.

    How to measure it

    Free-to-paid conversion

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      By market.

      Senior Data Analyst 1 week

    2. 2

      Hypotheses

      Price, trial, trigger.

      Product Manager, Premium 1 week

    3. 3

      Test

      Three markets.

      Product Manager, Premium 1 month

    4. 4

      Retention check

      90 days.

      Senior Data Analyst 1 quarter

    5. 5

      Roll out

      Winners.

      Product Manager, Premium 1 month

    6. 6

      Repeat

      Quarterly.

      Product Manager, Premium quarterly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Product Manager, Premium

    Smallest test

    Test the third-spam-call trigger in one market.

    Why it works

    Run paywall tests per market: local price points, family vs single defaults, trial lengths and a trigger after the third spam call blocked. Compare conversion and 90-day retention.

    Small paywall gains compound when subscriptions are the growing half of revenue.

    Risks and how to handle them

    • Short-term lift, more churn

      Judge by 90-day retention.

    Evidence

    • Interim reportInterim report January-March 2026 (May 7, 2026): net sales down 27% to SEK 361.6 million; "Consumer subscription revenues increased by 37 percent (+52 percent in constant currency)"; "Advertising revenues decreased by 44 percent"; MAU excluding iOS up 51.3 million to 463.2 million; record "4 million paying users"; recurring revenue 47% of net sales; net sales down 41% in India and up 19% in the rest of the world; a restructuring of about 70 FTEs.Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
    • Your websitePremium Partnerships page: headline figures "500m+ Active Users", "4m+ Paid Users" (the text below says "3.5M+ Premium subscribers") and "175 Countries"; "We are the market leader in India, with deep user trust across the Middle East, Africa, and Latin America, and are rapidly growing in Europe and the US." Offers Premium for Teams ("Minimum 50 Truecaller Premium subscriptions") and a Premium Reseller programme.Source
  • 11

    The US is a named target region. AI Call Scanner, which detects AI-generated voices during a call, is available only in the US on Android, and Truecaller already has a page on AI voice-cloning scams. Hiya and Whoscall also sell AI protection.

    High impactMedium effort First result in 1 quarter Head of Growth

    First action

    Draft the US landing page.

    How to measure it

    US monthly installs

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Landing page

      AI Call Scanner.

      Product Marketing Manager, US 2 weeks

    2. 2

      Videos

      Three explainers.

      Content Lead 1 month

    3. 3

      Data story

      AI voice scam data.

      Communications Lead 1 month

    4. 4

      Paid tests

      With holdouts.

      User Acquisition Manager 1 month

    5. 5

      iPhone plan

      Waitlist for iOS.

      Product Manager, Premium 1 month

    6. 6

      Measure

      Installs and trials.

      Senior Data Analyst weekly

    First result
    1 quarter
    Cost
    Media budget
    Owner
    Head of Growth

    Smallest test

    Publish the landing page with one video.

    Why it works

    Make AI voice-clone protection the lead US message: a landing page, short videos for the 1.18 million-subscriber YouTube channel, a press push with Truecaller data on AI voice scams, and paid tests aimed at adult children of older parents.

    A specific new fear with a unique feature gives a crowded US market a reason to switch.

    Risks and how to handle them

    • Android-only limits reach

      Collect iPhone waitlist sign-ups.

    Evidence

    • Your websiteFraud Insurance: "Available in India only, with your Yearly Premium subscription on Android and iOS", covering digital theft of funds under HDFC ERGO Cyber Sachet Insurance, "claim up to ₹ 10,000 back". AI Call Scanner, which detects AI-generated voices during a call, "is only available in the U.S. on Android. More countries are coming soon!"Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
    • Your websiteExisting scam content and tools in English: Scam Alert pages on grandparent scams, AI voice-cloning scams, package delivery and UPI scams; a Scam Quiz; a Link Checker tool; Truecaller for iPhone ("Truecaller finally works on iPhone!") and Wear OS pages; Premium, Family and Gold plans.Source
    • Competitor researchRivals' own homepages: Hiya, "AI Voice Security & Branded Calling Platform"; Whoscall, "AI-Powered Scam Protection & Caller ID" that can "scan suspicious links or screenshots"; Eyecon, caller ID with "photos & names of unknown calls"; CallApp, a caller ID and call recording app; Google's own phone app and carriers' CNAP compete on built-in caller ID (Truecaller has a "CNAP vs Truecaller" page).Source
    • Your channelsYouTube: 1.18 million subscribers, 459 videos and about 179 million views. Corporate site: "500M+ Monthly active users", "1B+ App installs", "68B+ Spam calls identified and blocked in 2025". A community forum at community.truecaller.com.Source
  • 12

    Advertising revenue fell 44% in Q1. The ad supply PM is tasked with reducing unintended clicks and Open Measurement certification, and the programmatic lead with IVT and partner growth. Buyers pay more for inventory they can verify.

    High impactMedium effort First result in 2 quarters Senior Product Manager

    First action

    List the quality metrics already measured.

    How to measure it

    PMP and PG eCPM

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Ship OM SDK

      Certification.

      Senior Product Manager, Ad Supply 1 quarter

    2. 2

      Quality metrics

      Viewability and IVT.

      Senior Lead, Programmatic Ads 1 month

    3. 3

      Page

      Advertiser site.

      Marketing Manager, Ads 2 weeks

    4. 4

      Packages

      PMP and PG.

      Senior Lead, Programmatic Ads 1 month

    5. 5

      Partner reviews

      Share results.

      Senior Lead, Programmatic Ads quarterly

    6. 6

      Track

      eCPM by deal type.

      Senior Lead, Programmatic Ads monthly

    First result
    2 quarters
    Cost
    Product time
    Owner
    Senior Product Manager, Ad Supply

    Smallest test

    Share the metrics with three DSP partners privately.

    Why it works

    Once Open Measurement and click-quality work ship, publish them on advertisers.truecaller.com: viewability, invalid traffic rates, click quality controls and formats by market, with PMP and Programmatic Guaranteed packages.

    Verified quality lifts eCPMs and makes PMP deals easier to sell.

    Risks and how to handle them

    • Metrics look weak at first

      Publish after the click-quality fixes.

    Evidence

    • HiringAds hiring: a Senior Lead, Programmatic Ads to scale "one of the world's largest mobile programmatic advertising businesses" (Open Auction, PMP, Programmatic Guaranteed; fill rate, eCPM, ARPDAU; "IVT mitigation, confirmed-click management"), and a Senior Product Manager for ad supply: the ads business "reaches over 400 million users"; the role owns placements and formats "including how the portfolio differs between India and international markets", "systematically reducing unintended clicks", and certifications "such as Open Measurement SDK integration".Source
    • Interim reportInterim report January-March 2026 (May 7, 2026): net sales down 27% to SEK 361.6 million; "Consumer subscription revenues increased by 37 percent (+52 percent in constant currency)"; "Advertising revenues decreased by 44 percent"; MAU excluding iOS up 51.3 million to 463.2 million; record "4 million paying users"; recurring revenue 47% of net sales; net sales down 41% in India and up 19% in the rest of the world; a restructuring of about 70 FTEs.Source
  • 13

    Truecaller is hiring a BFSI customer success manager and a fraud and identity product manager for banks and fintechs. Banks buy on peer proof: answer rates and fraud reduction from banks like them.

    High impactMedium effort First result in 1 quarter Senior Customer Success Manag…

    First action

    Ask three bank customers for results.

    How to measure it

    New BFSI opportunities

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Pick customers

      Three banks.

      Senior Customer Success Manager, BFSI 2 weeks

    2. 2

      Gather data

      Before and after.

      Senior Customer Success Manager, BFSI 1 month

    3. 3

      Write

      Case studies.

      Product Marketing Manager, Business 1 month

    4. 4

      Page

      BFSI on the business site.

      Product Marketing Manager, Business 2 weeks

    5. 5

      Deck

      For fraud teams.

      Senior Product Manager, Identity, Risk & Fraud 2 weeks

    6. 6

      Sell

      Account plans.

      Enterprise Sales ongoing

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Customer Success Manager, BFSI

    Smallest test

    Publish one case study.

    Why it works

    Produce three bank case studies (answer rate lift, impersonation reports avoided, messaging response), a BFSI page on business.truecaller.com, and a fraud-team briefing deck.

    Proof from named banks shortens long BFSI sales cycles.

    Risks and how to handle them

    • Banks refuse to be named

      Use anonymized results.

    Evidence

    • HiringBusiness hiring: a Principal Product Manager for Business Messaging, "the most anchored offering in Truecaller's suite of enterprise products"; a Senior Product Manager for Identity, Risk & Fraud (Number Intelligence, Number Verification SDK, Brand Impersonation Protection) for "banking, fintech, e-commerce, and telecom"; a Senior Customer Success Manager for BFSI (Mumbai) and a Senior Customer Success Manager in Egypt who must "speak and Understand Arabic".Source
    • Your websiteExisting scam content and tools in English: Scam Alert pages on grandparent scams, AI voice-cloning scams, package delivery and UPI scams; a Scam Quiz; a Link Checker tool; Truecaller for iPhone ("Truecaller finally works on iPhone!") and Wear OS pages; Premium, Family and Gold plans.Source
  • 14

    Truecaller is hiring an Arabic-speaking customer success manager in Egypt for enterprise accounts, and its Arabic consumer site already has 17 scam alerts. Middle East and Africa sales held up better than India in Q1.

    Medium impactMedium effort First result in 1 quarter Senior Customer Success Manag…

    First action

    Translate the Verified Business Caller ID page.

    How to measure it

    MENA business opportunities

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Translate pages

      Two products.

      Localization Manager 2 weeks

    2. 2

      Case studies

      Two regional.

      Senior Customer Success Manager (Egypt) 1 month

    3. 3

      Onboarding pack

      Arabic.

      Senior Customer Success Manager (Egypt) 1 month

    4. 4

      Local events

      Banking and telecom.

      Enterprise Sales quarterly

    5. 5

      Route leads

      To the Egypt team.

      Sales Operations 1 week

    6. 6

      Measure

      Pipeline and churn.

      Senior Customer Success Manager (Egypt) monthly

    First result
    1 quarter
    Cost
    Translation costs
    Owner
    Senior Customer Success Manager (Egypt)

    Smallest test

    Publish one Arabic product page.

    Why it works

    Build Arabic pages for Verified Business Caller ID and Business Messaging, two regional case studies, and an Arabic onboarding pack for enterprise customers.

    Selling and onboarding in Arabic speeds deals and lowers churn in a market where Truecaller is already trusted.

    Risks and how to handle them

    • Small team

      Start with Egypt and Saudi Arabia.

    Evidence

    • HiringBusiness hiring: a Principal Product Manager for Business Messaging, "the most anchored offering in Truecaller's suite of enterprise products"; a Senior Product Manager for Identity, Risk & Fraud (Number Intelligence, Number Verification SDK, Brand Impersonation Protection) for "banking, fintech, e-commerce, and telecom"; a Senior Customer Success Manager for BFSI (Mumbai) and a Senior Customer Success Manager in Egypt who must "speak and Understand Arabic".Source
    • Your websiteScam Alert library in the sitemap: 31 English pages, 8 for Nigeria, 41 in Spanish (including Colombia-specific pages such as "common-scams-of-2025-in-colombia"), 37 in Swedish and 17 in Arabic; none in Portuguese, Indonesian, Vietnamese, Malay, Hindi or Bengali, although the site has pt-br, id-id, vi-vn, ms-my, hi-in and bn-in sections (/pt-br/scam-alert and /id-id/scam-alert return 404). The site has 11 language sections; Spanish covers 93 URLs, Portuguese 45, Indonesian, Vietnamese and Malay 22 each.Source
    • Interim reportInterim report January-March 2026 (May 7, 2026): net sales down 27% to SEK 361.6 million; "Consumer subscription revenues increased by 37 percent (+52 percent in constant currency)"; "Advertising revenues decreased by 44 percent"; MAU excluding iOS up 51.3 million to 463.2 million; record "4 million paying users"; recurring revenue 47% of net sales; net sales down 41% in India and up 19% in the rest of the world; a restructuring of about 70 FTEs.Source
    • Your websitePremium Partnerships page: headline figures "500m+ Active Users", "4m+ Paid Users" (the text below says "3.5M+ Premium subscribers") and "175 Countries"; "We are the market leader in India, with deep user trust across the Middle East, Africa, and Latin America, and are rapidly growing in Europe and the US." Offers Premium for Teams ("Minimum 50 Truecaller Premium subscriptions") and a Premium Reseller programme.Source
  • 15

    The new social media support agent will answer on email, X and app store reviews and report recurring pain points. Ratings and public replies affect installs in every market.

    Medium impactLow effort First result in 1 quarter Senior Customer Support Agent

    First action

    Tag last month's reviews by issue.

    How to measure it

    Store rating in pilot markets

    Now
    –
    Target
    +0.2
    By
    2 quarters

    Steps

    1. 1

      Tag issues

      Tickets and reviews.

      Senior Customer Support Agent, Social Media 1 week

    2. 2

      Help pages

      Top 10 issues.

      Senior Customer Support Agent, Social Media 1 month

    3. 3

      Translate

      Main languages.

      Localization Manager 1 month

    4. 4

      Reply to reviews

      With fixes.

      Senior Customer Support Agent, Social Media daily

    5. 5

      Report

      Trends to product.

      Senior Customer Support Agent, Social Media monthly

    6. 6

      Track

      Ratings and repeat tickets.

      Senior Data Analyst monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Customer Support Agent, Social Media

    Smallest test

    Reply to 50 recent low-star reviews.

    Why it works

    Tag tickets and reviews by issue each week, publish help pages for the top 10 issues in the main languages, reply to every one- and two-star review that has a fix, and send monthly trends to product.

    Public answers lower repeat tickets and lift ratings, which raise store conversion.

    Risks and how to handle them

    • Canned replies annoy users

      Personalize each reply.

    Evidence

    • HiringSenior Customer Support Agent, Social Media (Bangalore): responds "across email, X/Twitter, and app store reviews", should "Analyze support and feedback trends across channels and turn them into clear, actionable reporting", and "Contribute to improving support processes, documentation, and FAQs based on recurring user pain points"; Hindi "a strong plus".Source
    • Your websiteScam Alert library in the sitemap: 31 English pages, 8 for Nigeria, 41 in Spanish (including Colombia-specific pages such as "common-scams-of-2025-in-colombia"), 37 in Swedish and 17 in Arabic; none in Portuguese, Indonesian, Vietnamese, Malay, Hindi or Bengali, although the site has pt-br, id-id, vi-vn, ms-my, hi-in and bn-in sections (/pt-br/scam-alert and /id-id/scam-alert return 404). The site has 11 language sections; Spanish covers 93 URLs, Portuguese 45, Indonesian, Vietnamese and Malay 22 each.Source
  • 16

    Truecaller already offers a Premium Reseller programme and Premium for Teams, and the Head of Growth is asked to use "distribution partnerships". Carriers and banks want scam protection for their customers.

    High impactMedium effort First result in 2 quarters Partnerships Lead

    First action

    List five carriers and banks per pilot market.

    How to measure it

    Partner activations

    Now
    –
    Target
    100,000
    By
    3 quarters

    Steps

    1. 1

      Target list

      Five per market.

      Partnerships Lead 2 weeks

    2. 2

      Offer

      Pricing and co-branding.

      Partnerships Lead 2 weeks

    3. 3

      Sign

      One of each.

      Partnerships Lead 1 quarter

    4. 4

      Onboarding

      Co-branded flow.

      Product Manager, Premium 1 month

    5. 5

      Report

      Shared dashboard.

      Senior Data Analyst monthly

    6. 6

      Expand

      More partners.

      Partnerships Lead 1 quarter

    First result
    2 quarters
    Cost
    Revenue share
    Owner
    Partnerships Lead

    Smallest test

    Pitch one bank customer.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Sign one carrier and one bank in each pilot market to bundle Premium (for example with a bank account or mobile plan), with co-branded onboarding and shared reporting.

    Partners reach users at sign-up, at a lower cost than ads.

    Risks and how to handle them

    • Long partner cycles

      Start with banks already buying Truecaller business products.

    Evidence

    • Your websitePremium Partnerships page: headline figures "500m+ Active Users", "4m+ Paid Users" (the text below says "3.5M+ Premium subscribers") and "175 Countries"; "We are the market leader in India, with deep user trust across the Middle East, Africa, and Latin America, and are rapidly growing in Europe and the US." Offers Premium for Teams ("Minimum 50 Truecaller Premium subscriptions") and a Premium Reseller programme.Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
    • Your websiteFraud Insurance: "Available in India only, with your Yearly Premium subscription on Android and iOS", covering digital theft of funds under HDFC ERGO Cyber Sachet Insurance, "claim up to ₹ 10,000 back". AI Call Scanner, which detects AI-generated voices during a call, "is only available in the U.S. on Android. More countries are coming soon!"Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Truecaller published "Year in Calling" reports from 2016 to 2021 and none since, while it blocked 68 billion spam calls in 2025. Country data is the easiest way to get press in a new market.

    High impactMedium effort First result in 2 quarters Communications Lead

    First action

    Pull the 2025 data for three markets.

    How to measure it

    Country press mentions

    Now
    –
    Target
    100 per edition
    By
    1 year

    Steps

    1. 1

      Define metrics

      Same each year.

      Senior Data Analyst 2 weeks

    2. 2

      Privacy review

      Aggregates only.

      Legal 1 month

    3. 3

      Write

      Global and country editions.

      Communications Lead 1 month

    4. 4

      Translate

      Local languages.

      Localization Manager 1 month

    5. 5

      Launch

      Press and YouTube.

      Communications Lead 1 month

    6. 6

      Repeat

      Yearly, with quarterly updates.

      Communications Lead yearly

    First result
    2 quarters
    Cost
    PR time
    Owner
    Communications Lead

    Smallest test

    Publish one country edition.

    Why it works

    Publish a yearly global scam and spam report plus short country editions for each growth market (top scam types, peak hours, trends), with local spokespeople and a quiz or checker link.

    Local data earns local press, links and AI citations that paid media cannot buy.

    Risks and how to handle them

    • Data misread as user tracking

      Explain the method clearly.

    Evidence

    • Your websiteAll 1,457 URLs in the sitemap carry the same lastmod date (2026-10-14T09:27:38Z), so it does not tell search engines which pages changed. The sitemap includes "Year in Calling" reports for 2016 to 2021 and none since; 1,067 blog posts; and comparison page "CNAP vs Truecaller".Source
    • Your channelsYouTube: 1.18 million subscribers, 459 videos and about 179 million views. Corporate site: "500M+ Monthly active users", "1B+ App installs", "68B+ Spam calls identified and blocked in 2025". A community forum at community.truecaller.com.Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
  • 18

    In India, yearly Premium includes fraud insurance with HDFC ERGO, up to ₹10,000 back. No other market has it, though scams are a core fear in every target region.

    High impactHigh effort First result in 4 quarters Product Manager

    First action

    Shortlist insurers in Brazil and Indonesia.

    How to measure it

    Yearly Premium share

    Now
    –
    Target
    +20%
    By
    4 quarters

    Steps

    1. 1

      Shortlist insurers

      Two markets.

      Partnerships Lead 1 month

    2. 2

      Regulatory check

      Local insurance rules.

      Legal 1 quarter

    3. 3

      Terms

      Cover and claims.

      Partnerships Lead 1 quarter

    4. 4

      Build

      In-app activation.

      Product Manager, Premium 1 quarter

    5. 5

      Launch

      Pilot.

      Head of Growth 1 month

    6. 6

      Measure

      Conversion and renewal.

      Senior Data Analyst quarterly

    First result
    4 quarters
    Cost
    Partnership costs
    Owner
    Product Manager, Premium

    Smallest test

    Survey users in one market about the offer.

    Why it works

    Partner with an insurer in one or two pilot markets to include scam cover in yearly Premium, and measure the effect on conversion and renewal.

    Insurance turns protection into a guarantee and justifies a yearly plan.

    Risks and how to handle them

    • Claims abuse

      Clear limits and verification.

    Evidence

    • Your websiteFraud Insurance: "Available in India only, with your Yearly Premium subscription on Android and iOS", covering digital theft of funds under HDFC ERGO Cyber Sachet Insurance, "claim up to ₹ 10,000 back". AI Call Scanner, which detects AI-generated voices during a call, "is only available in the U.S. on Android. More countries are coming soon!"Source
    • Interim reportInterim report January-March 2026 (May 7, 2026): net sales down 27% to SEK 361.6 million; "Consumer subscription revenues increased by 37 percent (+52 percent in constant currency)"; "Advertising revenues decreased by 44 percent"; MAU excluding iOS up 51.3 million to 463.2 million; record "4 million paying users"; recurring revenue 47% of net sales; net sales down 41% in India and up 19% in the rest of the world; a restructuring of about 70 FTEs.Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
  • 19

    The identity and fraud PM will grow Number Intelligence and the Number Verification SDK for banking, fintech, e-commerce and telecom. Small fintechs in LATAM and SEA need verification but will not wait for enterprise sales.

    High impactHigh effort First result in 3 quarters Senior Product Manager

    First action

    Map the current developer sign-up steps.

    How to measure it

    Self-serve integrations

    Now
    –
    Target
    200
    By
    3 quarters

    Steps

    1. 1

      Map steps

      Current flow.

      Senior Product Manager, Identity, Risk & Fraud 2 weeks

    2. 2

      Sandbox

      Instant keys.

      Platform Engineering 1 quarter

    3. 3

      Pricing

      Usage tiers.

      Senior Product Manager, Identity, Risk & Fraud 1 month

    4. 4

      Docs

      Quick start.

      Developer Relations 1 month

    5. 5

      Launch

      Fintech communities.

      Product Marketing Manager, Business 1 month

    6. 6

      Measure

      Integrations and usage.

      Senior Data Analyst monthly

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    Senior Product Manager, Identity, Risk & Fraud

    Smallest test

    Offer sandbox keys to ten fintechs.

    Why it works

    Offer a self-serve developer path: sign up, sandbox keys, docs, usage pricing and a dashboard, with sales stepping in above a threshold. Every app that verifies with Truecaller also shows its users the brand.

    Self-serve lowers sales cost and spreads the brand in markets where Truecaller wants consumer growth.

    Risks and how to handle them

    • Fraud by bad actors

      Verify businesses before production keys.

    Evidence

    • HiringBusiness hiring: a Principal Product Manager for Business Messaging, "the most anchored offering in Truecaller's suite of enterprise products"; a Senior Product Manager for Identity, Risk & Fraud (Number Intelligence, Number Verification SDK, Brand Impersonation Protection) for "banking, fintech, e-commerce, and telecom"; a Senior Customer Success Manager for BFSI (Mumbai) and a Senior Customer Success Manager in Egypt who must "speak and Understand Arabic".Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Truecaller has a Scam Quiz and pages on grandparent and AI voice scams. Older people are prime targets in the US and Europe, and their families look for help.

    Medium impactLow effort First result in 1 quarter Partnerships Lead

    First action

    Pilot one session with a local senior group.

    How to measure it

    Installs from sessions

    Now
    –
    Target
    10 per session
    By
    2 quarters

    Steps

    1. 1

      Build kit

      Slides and quiz.

      Content Lead 2 weeks

    2. 2

      Find partners

      Senior groups and libraries.

      Partnerships Lead 1 month

    3. 3

      Train volunteers

      Short guide.

      Partnerships Lead 2 weeks

    4. 4

      Run pilots

      Five sessions.

      Partnerships Lead 1 month

    5. 5

      Track

      Codes per session.

      Senior Data Analyst monthly

    6. 6

      Scale

      If installs follow.

      Head of Growth 1 quarter

    First result
    1 quarter
    Cost
    Printing and travel
    Owner
    Partnerships Lead

    Smallest test

    Run one session.

    Why it works

    Package a 30-minute session (quiz, top local scams, how to block) for senior centres, libraries and retirement groups, with volunteers or partners delivering it and a family setup guide.

    Trusted community settings bring in users that ads rarely reach, and their families often install too.

    Risks and how to handle them

    • Hard to scale

      Use partners to deliver.

    Evidence

    • Your websiteExisting scam content and tools in English: Scam Alert pages on grandparent scams, AI voice-cloning scams, package delivery and UPI scams; a Scam Quiz; a Link Checker tool; Truecaller for iPhone ("Truecaller finally works on iPhone!") and Wear OS pages; Premium, Family and Gold plans.Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source
  • 21

    Every employee gets five Lab Days a quarter, and some ideas have become features used by millions. The new growth team needs many fast experiments.

    Medium impactLow effort First result in 1 quarter Head of Growth

    First action

    Pick the theme for the next Lab Days.

    How to measure it

    Growth experiments shipped

    Now
    –
    Target
    3 per round
    By
    2 quarters

    Steps

    1. 1

      Theme

      Growth problems list.

      Head of Growth 1 week

    2. 2

      Brief teams

      Data and goals.

      Senior Data Analyst 1 week

    3. 3

      Run

      Lab Days.

      Head of Growth 5 days

    4. 4

      Judge

      Test plans.

      Head of Growth 1 day

    5. 5

      Ship

      Three experiments.

      Product Manager, Growth 1 month

    6. 6

      Report

      Results.

      Senior Data Analyst 1 quarter

    First result
    1 quarter
    Cost
    $0
    Owner
    Head of Growth

    Smallest test

    Share the growth problem list with staff.

    Why it works

    Run one Lab Days round with a growth theme: invites, onboarding, paywalls and web tools, judged on a 30-day test plan. Ship the best three as experiments.

    It multiplies the growth team's output without new hires.

    Risks and how to handle them

    • Ideas without follow-through

      Give winners engineering time.

    Evidence

    • HiringTruecaller's job posts describe the company as "trusted by over 450 million active users every month across 190+ countries" (other posts say "over 500 million"), identifying "over 15 billion calls daily", and offer "Lab Days": "5 days each quarter, where everyone steps away from their normal tasks to explore new, bold ideas". 31 roles are open, mostly engineering in Stockholm and Bangalore.Source
    • HiringHead of Growth (Bangalore, posted October 13, 2026), described as "Head of User Growth": owns "the global growth budget and P&L, balancing performance marketing with product-led viral loops to optimize contribution margin, payback periods, and LTV—not vanity metrics"; must "Build repeatable market-entry frameworks to unlock new international regions (LATAM, SEA, US, Europe)"; covers organic growth "using product optimisations" and inorganic growth through "advertising/distribution partnerships"; needs "Deep technical knowledge of cohort economics, incrementality testing, attribution modelling"; aligns "Mobile Measurement Partners (MMP) analytics, Monetization, Product Growth, and User Acquisition".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

More example playbooks and reviews

More growth playbooks

Other companies we have researched, each read from what they are hiring for.

  • Drata growth strategyAn agentic trust management platform: compliance automation for SOC 2, ISO 27001, HIPAA and more, third-party risk management, AI…22 growth ideas
  • Cua growth strategyOpen-source infrastructure for computer-use agents: Cua Spaces (a desktop app that turns the computers you own into shared desktops for…22 growth ideas
  • LemFi growth strategyA money app for people living across borders: international money transfers, multi-currency accounts and eSIM data, plus savings and…21 growth ideas
  • InHawk IT Solutions growth strategySoftware for colleges and universities: student and campus management, digital evaluation of exams, OMR services, fund-based accounting…22 growth ideas
  • Paula's Choice growth strategyA research-led skincare brand, founded in 1995 and owned by Unilever, selling exfoliants, serums, moisturizers and sunscreens, known for…21 growth ideas
  • Headout growth strategyA marketplace for tickets, tours and experiences in 700+ cities, plus Dex, an AI-powered audio guide for venues and neighbourhoods.20 growth ideas
  • Harmony growth strategySoftware that runs the lease-up for affordable housing: a 24/7 SMS concierge that collects and reads applicants' documents in any…22 growth ideas
  • SanMar growth strategyA family-owned wholesale supplier of blank apparel, bags, headwear and accessories, with national brands and its own private labels…21 growth ideas

See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. Truecaller did not commission, review or endorse it, and Programmable is not affiliated with Truecaller. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Truecaller runs its business.

Something wrong, or do you represent Truecaller? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Scam Checker in the sitemap and in Portuguese, Spanish and Indonesian; server-rendered homepages; Core Web Vitals; one set of numbers; real sitemap dates; web-to-app tracking.

  2. Days 31 to 6011 ideas

    Market-entry kit, holdout tests, family invites, paywall tests, US AI Call Scanner story, ad quality page, bank case studies, Arabic business offer, support answers and partner resale; Lab Days growth round.

  3. Days 61 to 904 ideas

    Big bets: the yearly calling report by country, fraud insurance beyond India and self-serve verification SDK; senior community sessions.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value knowing who is calling before answering. The most cited problem: scam calls and messages.

  • Spam and scam calls blocked automatically
  • Ads in the free app
  • In their words: “scam”

Market

Competitive landscape

5 competitors compared: Hiya, Whoscall, Google Phone and carrier CNAP, Eyecon and 1 more.

  • Gap to exploit: Scam help in local languages for LATAM and SEA
  • Hiya: Smaller consumer brand outside the US
  • Whoscall: Smaller global database

Hiring signals

Truecaller is hiring a Head of Growth to own the global growth budget and build market-entry playbooks for LATAM, SEA, the US and Europe, using product-led loops, partnerships and incrementality-tested paid acquisition…

  • Head of Growth: Market-entry playbooks for LATAM, SEA, US and Europe. Ideas 1, 6, 7, 8.
  • Senior Lead, Programmatic Ads: Programmatic revenue, IVT and partners. Idea 12.
  • Senior Product Manager (ad supply): Open Measurement and click quality. Idea 12.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
ProgrammableMarketing
ExamplesLeaderboardsProductsTermsPrivacyCookiesDPALegalContact

© 2026 AI-Powered Growth Intelligence