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  • The brief
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  • Idea portfolio
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  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 3
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Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Trust Wallet
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growth playbook · Oct 23, 2026

trustwallet.com (opens in a new tab)

Trust Wallet growth playbook

Diagnosis

Trust Wallet is one of the most-used self-custody wallets (220 million+ downloads by its own count, 4.65 stars from 199,000 iOS ratings) and its hiring shows where growth goes next: a global product marketer measured on installs and retention, a Trading Growth PM building referral, invite and creator programs, a data platform that ends competing metric definitions, and AI and human support built on one set of answers.

The website is the gap. Its 13 language versions carry no hreflang tags and have no Brazilian Portuguese, the localized homepages are partly in English, the Perps page states three different figures, and 169 high-intent coin, buy and staking pages are dated 2023.

This playbook fixes the international search basics and page accuracy first, then builds the invite page, creator rules, measured web-to-app installs and support content, with every public claim reviewed by Legal.

Growth Score

7/10

Biggest Opportunity

Let the localized site actually reach its markets: hreflang across 13 locales, a Brazilian Portuguese version, and full local programs in three focus markets.

Biggest Risk

Crypto marketing is tightly regulated and varies by region; growth programs (invites, creators, trading pages) need Legal review and regional rules to avoid claims that harm users or the brand.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Tell Google which of the 13 languages each page is, and add Brazilian Portuguese

    List the localized templates (home, buy, converter, price) and add hreflang to one as a test.

    High impact First result in 1 month
  2. 2

    Finish the localized homepages: one block is still in English

    Search the 13 homepages for the English block and list each missing string.

    Medium impact First result in 2 weeks
  3. 3

    Make the Perps page say one thing, checked by Legal

    List every place the page states a leverage figure.

    High impact First result in 2 weeks

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 10Fill-ins · 8Reconsider · 1
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The new Product Marketing Manager is hired to run global campaigns measured on installs. trustwallet.com already has 13 language versions with thousands of localized converter and price pages, but not one page carries hreflang tags, there is no x-default, and the sitemaps list no alternates. Search engines have to guess which version to show, so a searcher in Madrid or Jakarta can land on the English page. The only Portuguese version is European Portuguese ("Transferir", "Blogue"), so Brazil, a far larger Portuguese-speaking audience, has no page written for it. OKX Wallet publishes hreflang for 26 languages including pt-br.

    High impactLow effort First result in 1 month Product Marketing Manager

    First action

    List the localized templates (home, buy, converter, price) and add hreflang to one as a test.

    How to measure it

    Organic installs from localized pages

    Now
    –
    Target
    +20%
    By
    90 days

    Steps

    1. 1

      Map the templates

      Every localized template and its URL pattern in each of the 13 locales.

      Web team 1 day

    2. 2

      Add the tags

      hreflang for each locale plus x-default, in the page head and the sitemaps.

      Web team 3 days

    3. 3

      Validate

      Check return links and canonicals with a crawler; fix pages that point to the wrong version.

      Web team 2 days

    4. 4

      Adapt for Brazil

      pt-BR versions of the homepage, download, buy pages and the top 20 guides.

      Localization lead 2 weeks

    5. 5

      Legal review

      Product and provider wording for Brazil checked before publishing.

      Legal and Compliance 1 week

    6. 6

      Measure

      Impressions, clicks and installs by country in Search Console and the attribution tool.

      Product Marketing Manager weekly

    First result
    1 month
    Cost
    Engineering and translation time
    Owner
    Product Marketing Manager

    Smallest test

    Add hreflang to the 14 homepages and compare country impressions after two weeks.

    Why it works

    Add hreflang alternates (all 13 locales plus x-default) to every localized template and to the sitemaps, with self-referencing canonicals. Then create a pt-BR version of the homepage, download page, buy pages and the top guides, starting from the existing Portuguese text and adapting it for Brazil. Track impressions and installs by country in Search Console and the attribution tool before and after.

    hreflang is the standard way to match each searcher with their language version; it lets the localized pages the team already paid for reach the right countries, and pt-BR opens a large market with little new writing.

    Ready to use

    Checklisthreflang and pt-BR launch list

    [ ] hreflang for de, es, fr, id, ja, ko, pt-PT, ru, tr, uk, vi, zh-CN, zh-TW and en
    [ ] x-default pointing to the English page
    [ ] Alternates added to all four sitemaps
    [ ] Self-referencing canonical on every locale page
    [ ] Return links validated on 200 sample pages
    [ ] pt-BR homepage, download and buy pages
    [ ] pt-BR copy reviewed by Legal
    [ ] Country-level tracking in Search Console and attribution

    Risks and how to handle them

    • Tags with errors confuse search engines

      Validate return links on a sample before rolling out to every page.

    • Features differ by country

      Show only what is available in Brazil on the pt-BR pages, confirmed with Legal.

    Evidence

    • Your websiteLanguage versions (checked October 22, 2026): 13 locales (de, es, fr, id, ja, ko, pt-PT, ru, tr, uk, vi, zh-CN, zh-TW), each with a homepage, buy pages, 675 converter pages and 35 price pages in the locale sitemaps. No page carries hreflang tags (none in the HTML of /, /es or /pt-PT, none in HTTP headers, none in the four sitemaps), and there is no x-default. The Portuguese version is European Portuguese ("Transferir", "Blogue", "A carteira de criptomoedas que controlas"); there is no Brazilian Portuguese version. The /es and /pt-PT homepages still show one block in English: "Explore Web3 and dApps. Connect to DeFi apps, NFT marketplaces and Web3 games from the app or the browser extension."Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
    • Competitor researchRivals' own homepages: MetaMask, "Buy, sell, swap, earn, and spend BTC, ETH, SOL and more — all in one self-custody crypto wallet"; Phantom, "The self-custodial wallet for trading predictions, perps, and tokens"; OKX Wallet, "power AI agents with Onchain OS" across Solana, BNB Chain and Ethereum. OKX Wallet's homepage publishes hreflang for 26 languages, including pt-br and x-default; MetaMask's and Phantom's homepages publish none.Source
    • Your websiteMain sitemap (13,053 URLs, checked October 22, 2026): 10,864 /converter pages, 801 blog posts, 166 /price pages, 163 glossary entries, 33 /buy-crypto pages, 22 /staking pages and 114 "<coin>-wallet" pages (such as /bitcoin-wallet and /solana-wallet), almost all with a last-modified date of October 9, 2023; /perps and /prediction-markets are current; a compare hub with 10 rival pages was updated April 15, 2026; there is no referral, invite or campaigns page.Source
  • 02

    The Spanish and Portuguese homepages, the first page most local visitors see, still show "Explore Web3 and dApps. Connect to DeFi apps, NFT marketplaces and Web3 games..." in English in the middle of translated copy. A half-translated page reads as less trustworthy, which matters for a wallet.

    Medium impactLow effort First result in 2 weeks Localization lead

    First action

    Search the 13 homepages for the English block and list each missing string.

    How to measure it

    Localized homepage download rate

    Now
    –
    Target
    +5%
    By
    60 days

    Steps

    1. 1

      Find the gaps

      Untranslated strings on homepages and download pages in all locales.

      Localization lead 1 day

    2. 2

      Translate

      Native-speaker translation for each missing string.

      Localization lead 3 days

    3. 3

      Review claims

      Feature wording checked against what each region offers.

      Legal and Compliance 2 days

    4. 4

      Add a build check

      Fail the build when a locale page shows an English fallback.

      Design Engineer 2 days

    5. 5

      Publish

      All locales at once.

      Web team 1 day

    6. 6

      Measure

      Download clicks per locale.

      Product Marketing Manager monthly

    First result
    2 weeks
    Cost
    Translation time
    Owner
    Localization lead

    Smallest test

    Fix the Spanish homepage today.

    Why it works

    Find every untranslated string on the 13 localized homepages and download pages, translate them, and add a check to the build that fails when a locale page renders an English fallback string.

    Consistent local copy raises trust and conversion, and the build check stops the same gap returning with the next homepage change.

    Risks and how to handle them

    • New sections ship in English again

      Keep the build check on for every release.

    Evidence

    • Your websiteLanguage versions (checked October 22, 2026): 13 locales (de, es, fr, id, ja, ko, pt-PT, ru, tr, uk, vi, zh-CN, zh-TW), each with a homepage, buy pages, 675 converter pages and 35 price pages in the locale sitemaps. No page carries hreflang tags (none in the HTML of /, /es or /pt-PT, none in HTTP headers, none in the four sitemaps), and there is no x-default. The Portuguese version is European Portuguese ("Transferir", "Blogue", "A carteira de criptomoedas que controlas"); there is no Brazilian Portuguese version. The /es and /pt-PT homepages still show one block in English: "Explore Web3 and dApps. Connect to DeFi apps, NFT marketplaces and Web3 games from the app or the browser extension."Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
  • 03

    The Perps page title says "Up to 200x Leverage", its search description says "Up to 100x leverage via Aster DEX, 50x via Hyperliquid", and the body says "up to 40x via Hyperliquid". Searchers, app stores and regulators can each see a different claim, and inconsistent numbers on a leveraged product undermine trust.

    High impactLow effort First result in 2 weeks Product Marketing Manager

    First action

    List every place the page states a leverage figure.

    How to measure it

    Product pages passing the claims check

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      List the claims

      Title, description, body, app store text and ads.

      Product Marketing Manager 1 day

    2. 2

      Confirm figures

      Current limits with each provider.

      Senior Product Manager - Trading Growth 1 day

    3. 3

      Legal review

      Approved wording and risk language.

      Legal and Compliance 3 days

    4. 4

      Rewrite

      All three places on the page match.

      Product Marketing Manager 1 day

    5. 5

      Repeat for Predictions and RWAs

      Same check on the other trading pages.

      Product Marketing Manager 1 week

    6. 6

      Monthly check

      Owner and date for each figure.

      Product Marketing Manager monthly

    First result
    2 weeks
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Fix the title and description to match the body.

    Why it works

    Agree one current, sourced set of figures with the product team, rewrite the title, description and body to match, add the risk wording Legal requires, and set a monthly check so the numbers change in all three places when a provider changes its limits.

    Consistent, approved claims protect the brand and convert better than a headline the page then contradicts.

    Risks and how to handle them

    • Provider limits change often

      Store each figure once and reuse it across the page.

    Evidence

    • Your websitePerps page: the title says "Up to 200x Leverage"; the meta description says "Up to 100x leverage via Aster DEX, 50x via Hyperliquid"; the body says "up to 40x via Hyperliquid"; the page HTML includes "This feature is not available in your region" (fetched from the US).Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
  • 04

    The sitemap dates 114 "<coin>-wallet" pages, 33 buy pages and 22 staking pages to October 2023. Since then the app added Perps, Predictions, RWAs, a built-in assistant and, in October 2026, a native card and Apple Pay purchase flow for US users. These pages rank for high-intent searches like "bitcoin wallet" but describe an older product.

    High impactMedium effort First result in 1 month Product Marketing Manager

    First action

    Export the 169 pages with clicks from Search Console.

    How to measure it

    Installs from refreshed pages

    Now
    –
    Target
    +15%
    By
    90 days

    Steps

    1. 1

      Rank by traffic

      Clicks and installs per page.

      Product Marketing Manager 2 days

    2. 2

      Rewrite the top 30

      Current features, flow and screenshots.

      Product Marketing Manager 3 weeks

    3. 3

      Legal review

      Provider, region and risk wording.

      Legal and Compliance 1 week

    4. 4

      Retire old networks

      Redirect pages for networks sunset in 2026.

      Web team 2 days

    5. 5

      Add review dates

      Visible "last reviewed" stamp.

      Web team 1 day

    6. 6

      Measure

      Rankings and installs per page.

      Product Marketing Manager monthly

    First result
    1 month
    Cost
    Writing time
    Owner
    Product Marketing Manager

    Smallest test

    Rewrite /bitcoin-wallet and /solana-wallet first.

    Why it works

    Rank the pages by search traffic, then rewrite the top 30 with current features, current screenshots and the current buy flow by region, a clear note that purchases go through third-party providers, and dated "last reviewed" stamps. Keep price data out of the copy. Retire or merge pages for networks the app no longer supports.

    Fresh, accurate pages hold rankings, convert better and avoid support tickets from users following old steps.

    Risks and how to handle them

    • Rewrites lose rankings

      Keep URLs and headings; change one batch at a time.

    Evidence

    • Your websiteMain sitemap (13,053 URLs, checked October 22, 2026): 10,864 /converter pages, 801 blog posts, 166 /price pages, 163 glossary entries, 33 /buy-crypto pages, 22 /staking pages and 114 "<coin>-wallet" pages (such as /bitcoin-wallet and /solana-wallet), almost all with a last-modified date of October 9, 2023; /perps and /prediction-markets are current; a compare hub with 10 rival pages was updated April 15, 2026; there is no referral, invite or campaigns page.Source
    • Your websiteRecent blog posts: "Trust Wallet Integrates MoonPay Headless to Make Buying Crypto Simpler" (October 7, 2026: US users buy with cards and Apple Pay inside the app; "Trust Wallet does not process payments or hold user funds"); claiming Robinhood Stock Tokens trading competition rewards on Merkl (October 15); an Ondo campaign (October 2); "Trust Wallet to Sunset Support for Multiple Networks on September 15 2026"; five copy-trading guides (September 25). Campaigns are published as individual blog posts.Source
    • Your websiteHomepage: "Trust Wallet is a self-custody crypto wallet for iOS, Android and your browser. Buy, swap, stake and explore Web3 across 100+ blockchains while your private keys stay on your device"; a "Built-in, self-custodial assistant that reads your multi-chain portfolio, answers crypto questions, and prepares on-chain actions"; buying is "through integrated third-party providers". robots.txt notes that blocking tracking parameters once "made Google index /?utm_source=... as a separate page (GSC top page, 1M clicks)".Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
  • 05

    Trust Wallet already has fair comparison pages against 10 wallets, each with a four-step switching guide. But the guide ends in a generic download button, so nobody knows which rival's users switch, and the pages exist only in English.

    High impactLow effort First result in 1 month Product Marketing Manager

    First action

    Create 10 tracked links in the attribution tool.

    How to measure it

    Compare-page installs

    Now
    –
    Target
    +25%
    By
    90 days

    Steps

    1. 1

      Create links

      One tracked link per rival.

      Product Marketing Manager 1 day

    2. 2

      Deep link import

      Open the import flow after install.

      Senior Mobile Engineer (React Native) 1 week

    3. 3

      Measure

      Installs and imports per rival.

      Product Marketing Manager weekly

    4. 4

      Translate winners

      Top three pages into top locales.

      Localization lead 2 weeks

    5. 5

      Legal review

      Comparative claims in each language.

      Legal and Compliance 1 week

    6. 6

      Refresh

      Quarterly fact check.

      Product Marketing Manager quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Track installs from the MetaMask page for two weeks.

    Why it works

    Give each compare page its own tracked app link that opens the import-wallet flow after install, measure installs per rival, and translate the three best-performing pages into the top locales.

    Switchers are the warmest audience a wallet has; measuring them shows which rivals to focus campaigns on.

    Risks and how to handle them

    • Rival claims go out of date

      Date each table and check quarterly.

    Evidence

    • Your websiteCompare hub: Trust Wallet vs MetaMask, Phantom, Coinbase Wallet, Exodus, Ledger, Rabby, Rainbow, Kraken Wallet, OKX Wallet and Trezor; "Rated 4.7 on the App Store and 4.6 on Google Play, across 2.7M verified reviews". The MetaMask page ("Last updated: October 2026") has a feature table, "a four-step guide to switching wallets" and cites "220 million+ downloads". The compare pages exist only in English.Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
    • Your websiteLanguage versions (checked October 22, 2026): 13 locales (de, es, fr, id, ja, ko, pt-PT, ru, tr, uk, vi, zh-CN, zh-TW), each with a homepage, buy pages, 675 converter pages and 35 price pages in the locale sitemaps. No page carries hreflang tags (none in the HTML of /, /es or /pt-PT, none in HTTP headers, none in the four sitemaps), and there is no x-default. The Portuguese version is European Portuguese ("Transferir", "Blogue", "A carteira de criptomoedas que controlas"); there is no Brazilian Portuguese version. The /es and /pt-PT homepages still show one block in English: "Explore Web3 and dApps. Connect to DeFi apps, NFT marketplaces and Web3 games from the app or the browser extension."Source
  • 06

    Chrome data for real visitors puts trustwallet.com's LCP at 2,516 ms, 16 ms over the "good" line, and layout shift exactly at the limit. Interaction is fine. A small fix moves the site from "needs improvement" to "good".

    Medium impactLow effort First result in 1 month Design Engineer

    First action

    Run a lab test on the homepage and note the LCP element.

    How to measure it

    LCP p75

    Now
    –
    Target
    under 2,200 ms
    By
    60 days

    Steps

    1. 1

      Profile

      Homepage and top five landing pages.

      Design Engineer 1 day

    2. 2

      Preload

      The LCP image or font.

      Design Engineer 2 days

    3. 3

      Compress

      Smaller hero assets.

      Design Engineer 2 days

    4. 4

      Reserve space

      Badges and banners.

      Design Engineer 1 day

    5. 5

      Release

      Behind a test.

      Web team 1 week

    6. 6

      Check field data

      Monthly Chrome UX Report.

      Design Engineer monthly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Design Engineer

    Smallest test

    Preload the homepage hero this week.

    Why it works

    Find the LCP element on the homepage and top landing pages, preload it, serve it smaller, and reserve space for the rating badges and app banners that move the layout. Recheck the Chrome data monthly.

    Passing Core Web Vitals helps search ranking and lifts conversion on mobile, where most wallet installs start.

    Risks and how to handle them

    • Gains vanish with new sections

      Add a performance budget to the build.

    Evidence

    • Google PageSpeedChrome UX Report for trustwallet.com (real visitors, October 2026): LCP p75 2,516 ms, just over the 2,500 ms "good" line (steady, 9% faster than before); INP p75 135 ms (good); CLS p75 0.10, exactly at the edge of "good". The lab test returned no result.Source
    • Your websiteHomepage: "Trust Wallet is a self-custody crypto wallet for iOS, Android and your browser. Buy, swap, stake and explore Web3 across 100+ blockchains while your private keys stay on your device"; a "Built-in, self-custodial assistant that reads your multi-chain portfolio, answers crypto questions, and prepares on-chain actions"; buying is "through integrated third-party providers". robots.txt notes that blocking tracking parameters once "made Google index /?utm_source=... as a separate page (GSC top page, 1M clicks)".Source

This quarter 10

The core plays for the next three months.

  • 07

    The Trading Growth PM is hired to design "referral, invite, rewards, and partner incentives" with attribution, settlement and abuse prevention, but the sitemap has no referral or invite page. Invited friends land on a generic download page with no context.

    High impactHigh effort First result in 1 quarter Senior Product Manager Tradin…

    First action

    Draft the landing page and terms outline with Legal.

    How to measure it

    Invite-driven installs

    Now
    –
    Target
    10% of new installs
    By
    2 quarters

    Steps

    1. 1

      Define the offer

      Reward logic by region.

      Senior Product Manager - Trading Growth 2 weeks

    2. 2

      Legal review

      Terms and regional rules.

      Legal and Compliance 2 weeks

    3. 3

      Build the page

      Inviter name, offer, terms.

      Web team 2 weeks

    4. 4

      Carry the code

      Through install with attribution.

      Senior Mobile Engineer (React Native) 2 weeks

    5. 5

      Abuse checks

      Scoring before settlement.

      Senior Product Manager - Data Platform 1 month

    6. 6

      Measure

      Viral coefficient and retention.

      Senior Product Manager - Trading Growth weekly

    First result
    1 quarter
    Cost
    Reward budget and engineering
    Owner
    Senior Product Manager Trading Growth

    Smallest test

    Run invites for one market first.

    Why it works

    Build an invite landing page that names the inviter, explains the offer in plain terms, shows regional availability and links to the terms; carry the invite code through install with the attribution tool; and score invites for abuse before rewards settle.

    A landing page built for the invited friend converts better and gives the team one place to measure the viral loop.

    Risks and how to handle them

    • Reward farming

      Pay only after real activity and abuse checks.

    • Regional rules

      Hide the offer where it is not allowed.

    Evidence

    • HiringSenior Product Manager - Trading Growth (Web3) (posted September 29, 2026): "Design and scale user growth programs — referral, invite, rewards, and partner incentives, including attribution, reward logic, settlement, and abuse prevention"; "Build community and creator driven experiences that help users discover opportunities"; new products around tokenized real-world assets; "run experiments to improve activation, retention, and trading volume"; growth sense in "viral coefficient, LTV/CAC".Source
    • Your websiteMain sitemap (13,053 URLs, checked October 22, 2026): 10,864 /converter pages, 801 blog posts, 166 /price pages, 163 glossary entries, 33 /buy-crypto pages, 22 /staking pages and 114 "<coin>-wallet" pages (such as /bitcoin-wallet and /solana-wallet), almost all with a last-modified date of October 9, 2023; /perps and /prediction-markets are current; a compare hub with 10 rival pages was updated April 15, 2026; there is no referral, invite or campaigns page.Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
  • 08

    The Trading Growth PM will build "community and creator driven experiences", and the PMM will activate KOL partnerships. Creators bring reach, but in crypto they also bring risk if they promise returns.

    High impactMedium effort First result in 1 quarter Senior Product Manager Tradin…

    First action

    Draft the creator code with Legal.

    How to measure it

    Creator-sourced installs

    Now
    –
    Target
    5,000 a month
    By
    2 quarters

    Steps

    1. 1

      Write the code

      Rules and disclosures.

      Legal and Compliance 2 weeks

    2. 2

      Pick creators

      Education-first creators.

      Product Marketing Manager 2 weeks

    3. 3

      Give links

      Tracked per creator.

      Product Marketing Manager 1 week

    4. 4

      Approve assets

      Approved claims library.

      Legal and Compliance 2 weeks

    5. 5

      Review posts

      First posts checked.

      Product Marketing Manager ongoing

    6. 6

      Measure

      Installs and retention per creator.

      Senior Product Manager - Trading Growth monthly

    First result
    1 quarter
    Cost
    Creator fees
    Owner
    Senior Product Manager Trading Growth

    Smallest test

    Run with five creators for one month.

    Why it works

    Write a creator code (no return promises, mandatory disclosure, approved claims), give creators tracked links and approved assets, and focus content on how-to topics: self-custody setup, swaps, safety habits. Review every first post.

    Credible creators reach audiences ads cannot, and a clear code protects users and the brand.

    Risks and how to handle them

    • A creator breaks the rules

      End the partnership and remove links.

    Evidence

    • HiringSenior Product Manager - Trading Growth (Web3) (posted September 29, 2026): "Design and scale user growth programs — referral, invite, rewards, and partner incentives, including attribution, reward logic, settlement, and abuse prevention"; "Build community and creator driven experiences that help users discover opportunities"; new products around tokenized real-world assets; "run experiments to improve activation, retention, and trading volume"; growth sense in "viral coefficient, LTV/CAC".Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
  • 09

    The Data Platform PM is asked to end "the same metric, five definitions" problem, and the PMM reports DAUs, installs and retention to company OKRs. Growth decisions stall when teams disagree on the numbers.

    High impactMedium effort First result in 1 quarter Senior Product Manager Data P…

    First action

    List the ten metrics and current definitions.

    How to measure it

    Reports using the dictionary

    Now
    –
    Target
    100%
    By
    1 quarter

    Steps

    1. 1

      List metrics

      Ten growth metrics.

      Senior Product Manager - Data Platform 1 week

    2. 2

      Agree definitions

      With growth and BI.

      Senior Product Manager - Data Platform 2 weeks

    3. 3

      Build tables

      One source each.

      Senior Data Engineer 1 month

    4. 4

      Dashboard

      Shared view.

      Senior Data Engineer 2 weeks

    5. 5

      Adopt

      All campaign reports.

      Product Marketing Manager ongoing

    6. 6

      Review

      Quarterly.

      Senior Product Manager - Data Platform quarterly

    First result
    1 quarter
    Cost
    Data team time
    Owner
    Senior Product Manager Data Platform

    Smallest test

    Agree the DAU definition first.

    Why it works

    Define the ten growth metrics (installs, activated wallet, DAU, 30-day retention, invite rate and so on) once, publish them in a shared dashboard, and use them in every campaign report.

    Shared definitions make experiments comparable and speed up decisions.

    Risks and how to handle them

    • Old reports disagree

      Show the old and new value during the switch.

    Evidence

    • HiringSenior Product Manager - Data Platform (Web3) (posted September 17, 2026): owns ingestion and parsing across "EVM, Solana, Bitcoin, Cosmos", "address labels, protocol labels, and transaction attribution", token metadata and market data governance; packages data "into APIs, datasets, and self-serve analytics tools" for "business, growth, risk, and BI teams"; and must "Eliminate the 'same metric, five definitions' problem".Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
    • HiringSenior Product Manager - Trading Growth (Web3) (posted September 29, 2026): "Design and scale user growth programs — referral, invite, rewards, and partner incentives, including attribution, reward logic, settlement, and abuse prevention"; "Build community and creator driven experiences that help users discover opportunities"; new products around tokenized real-world assets; "run experiments to improve activation, retention, and trading volume"; growth sense in "viral coefficient, LTV/CAC".Source
  • 10

    The Customer Support Lead will track repeat contacts and improve self-service across AI and human support. In a self-custody wallet many tickets repeat: missing tokens, network choice, failed swaps, fees.

    High impactMedium effort First result in 1 quarter Customer Support Lead

    First action

    Export the top 20 repeat questions.

    How to measure it

    Repeat contact rate

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Rank questions

      Top 20 repeat topics.

      Customer Support Lead 1 week

    2. 2

      Write articles

      One per topic.

      Customer Support Lead 1 month

    3. 3

      Sync the assistant

      Same text in AI answers.

      Lead AI Engineer (LLM & Agents) 2 weeks

    4. 4

      Localize

      Top locales.

      Localization lead 1 month

    5. 5

      Measure

      Repeat contacts and CSAT.

      Customer Support Lead monthly

    6. 6

      Update

      Monthly review.

      Customer Support Lead monthly

    First result
    1 quarter
    Cost
    Support time
    Owner
    Customer Support Lead

    Smallest test

    Fix the top five articles.

    Why it works

    Rank last quarter's repeat questions, write or fix a help article for each of the top 20, use the same text in the in-app assistant and agent replies, and measure repeat contacts.

    One accurate answer used everywhere cuts tickets and frustration.

    Risks and how to handle them

    • Articles go stale

      Owner and review date on each.

    Evidence

    • HiringCustomer Support Lead (posted September 9, 2026): runs support "across AI and human channels"; tracks "SLA, CSAT, resolution time, backlog, verified resolution, repeat contacts, escalation quality, and cost per resolved issue"; must "monitor incorrect or unsafe AI responses"; owns guidance "accurate, current, and consistent across AI and human support"; improves "self-service".Source
    • HiringLead AI Engineer (LLM & Agents) (posted October 2, 2026): builds "multi-turn conversation systems, including context management, tool calling, knowledge retrieval (RAG), state management, and human handoff"; must "Turn production failures into evaluation samples and regression tests" and "Measure the impact and side effects of every change before and after release".Source
    • Your websiteRecent blog posts: "Trust Wallet Integrates MoonPay Headless to Make Buying Crypto Simpler" (October 7, 2026: US users buy with cards and Apple Pay inside the app; "Trust Wallet does not process payments or hold user funds"); claiming Robinhood Stock Tokens trading competition rewards on Merkl (October 15); an Ondo campaign (October 2); "Trust Wallet to Sunset Support for Multiple Networks on September 15 2026"; five copy-trading guides (September 25). Campaigns are published as individual blog posts.Source
  • 11

    The Lead AI Engineer must turn production failures into regression tests, and support must monitor incorrect or unsafe AI answers. Support conversations are the best source of real questions.

    High impactMedium effort First result in 1 quarter Lead AI Engineer

    First action

    Label 200 real questions.

    How to measure it

    Correct answer rate

    Now
    –
    Target
    90%
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      Anonymized support set.

      Customer Support Lead 2 weeks

    2. 2

      Label answers

      Correct and escalate cases.

      Customer Support Lead 2 weeks

    3. 3

      Build the test

      Run per release.

      Lead AI Engineer (LLM & Agents) 2 weeks

    4. 4

      Set handoff rules

      High-risk to humans.

      Customer Support Lead 1 week

    5. 5

      Run releases

      Block on regressions.

      Lead AI Engineer (LLM & Agents) ongoing

    6. 6

      Report

      Monthly quality.

      Lead AI Engineer (LLM & Agents) monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Lead AI Engineer (LLM & Agents)

    Smallest test

    Test the assistant on 50 questions.

    Why it works

    Collect anonymized support questions, label the correct answer and the cases that must go to a human (lost funds, suspected scams), and run every assistant change against the set before release.

    Measured quality makes the assistant safer and lets the team expand it with confidence.

    Risks and how to handle them

    • Privacy

      Remove personal data before labeling.

    Evidence

    • HiringLead AI Engineer (LLM & Agents) (posted October 2, 2026): builds "multi-turn conversation systems, including context management, tool calling, knowledge retrieval (RAG), state management, and human handoff"; must "Turn production failures into evaluation samples and regression tests" and "Measure the impact and side effects of every change before and after release".Source
    • HiringCustomer Support Lead (posted September 9, 2026): runs support "across AI and human channels"; tracks "SLA, CSAT, resolution time, backlog, verified resolution, repeat contacts, escalation quality, and cost per resolved issue"; must "monitor incorrect or unsafe AI responses"; owns guidance "accurate, current, and consistent across AI and human support"; improves "self-service".Source
    • Your websiteHomepage: "Trust Wallet is a self-custody crypto wallet for iOS, Android and your browser. Buy, swap, stake and explore Web3 across 100+ blockchains while your private keys stay on your device"; a "Built-in, self-custodial assistant that reads your multi-chain portfolio, answers crypto questions, and prepares on-chain actions"; buying is "through integrated third-party providers". robots.txt notes that blocking tracking parameters once "made Google index /?utm_source=... as a separate page (GSC top page, 1M clicks)".Source
  • 12

    Trust Squad volunteers already run local events worldwide and get features on an X account with 4M+ followers. New language pages and pt-BR need local proof and voices.

    Medium impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Recruit hosts in Brazil and two other locales.

    How to measure it

    Meetup-sourced installs

    Now
    –
    Target
    500 per event
    By
    2 quarters

    Steps

    1. 1

      Pick markets

      Match locale launches.

      Product Marketing Manager 1 week

    2. 2

      Recruit hosts

      Trust Squad members.

      Product Marketing Manager 2 weeks

    3. 3

      Make kits

      Talk, assets, links.

      Product Marketing Manager 2 weeks

    4. 4

      Legal review

      Approved talk content.

      Legal and Compliance 1 week

    5. 5

      Run events

      Monthly.

      Product Marketing Manager monthly

    6. 6

      Measure

      Installs per event.

      Product Marketing Manager monthly

    First result
    1 quarter
    Cost
    Event costs
    Owner
    Product Marketing Manager

    Smallest test

    Run one meetup in Brazil.

    Why it works

    Pair each locale launch with a Trust Squad meetup kit: a talk on self-custody basics, local language assets, tracked install links and a feature for the host.

    Local volunteers make a new market feel real and give each launch first users.

    Risks and how to handle them

    • Hosts go off-message

      Approved deck and a call before each event.

    Evidence

    • Your websiteTrust Squad: "a global volunteer program by Trust Wallet"; members "lead local events", get "bi-monthly growth sessions with Trust Wallet employees", "Squaddie of the Month" features on the main X channel "(4M+ followers)", merchandise and early access to features; tracks such as community moderation.Source
    • Your websiteLanguage versions (checked October 22, 2026): 13 locales (de, es, fr, id, ja, ko, pt-PT, ru, tr, uk, vi, zh-CN, zh-TW), each with a homepage, buy pages, 675 converter pages and 35 price pages in the locale sitemaps. No page carries hreflang tags (none in the HTML of /, /es or /pt-PT, none in HTTP headers, none in the four sitemaps), and there is no x-default. The Portuguese version is European Portuguese ("Transferir", "Blogue", "A carteira de criptomoedas que controlas"); there is no Brazilian Portuguese version. The /es and /pt-PT homepages still show one block in English: "Explore Web3 and dApps. Connect to DeFi apps, NFT marketplaces and Web3 games from the app or the browser extension."Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
  • 13

    The PMM is expected to use mobile attribution and report installs and ROAS. The site's download buttons lead to the stores, so installs from 13,000 web pages are hard to tie back to a page.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    Tag the homepage download button first.

    How to measure it

    Web-attributed installs

    Now
    –
    Target
    tracked for 90% of buttons
    By
    1 quarter

    Steps

    1. 1

      Define tags

      Page type and locale.

      Product Marketing Manager 1 week

    2. 2

      Update buttons

      All templates.

      Web team 2 weeks

    3. 3

      Deep links

      Open the right screen.

      Senior Mobile Engineer (React Native) 2 weeks

    4. 4

      Dashboard

      Installs by page group.

      Senior Data Engineer 2 weeks

    5. 5

      Review

      Monthly.

      Product Marketing Manager monthly

    6. 6

      Reallocate

      Content effort to winners.

      Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Product Marketing Manager

    Smallest test

    Tag the compare pages first.

    Why it works

    Route every download button through the attribution tool with the page type and locale, then report installs by page group (converter, price, compare, blog) and spend effort where installs come from.

    Knowing which pages bring installs turns the website into a measured channel.

    Risks and how to handle them

    • Privacy limits on tracking

      Use aggregated store data and consented links.

    Evidence

    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
    • Your websiteMain sitemap (13,053 URLs, checked October 22, 2026): 10,864 /converter pages, 801 blog posts, 166 /price pages, 163 glossary entries, 33 /buy-crypto pages, 22 /staking pages and 114 "<coin>-wallet" pages (such as /bitcoin-wallet and /solana-wallet), almost all with a last-modified date of October 9, 2023; /perps and /prediction-markets are current; a compare hub with 10 rival pages was updated April 15, 2026; there is no referral, invite or campaigns page.Source
    • Your websiteHomepage: "Trust Wallet is a self-custody crypto wallet for iOS, Android and your browser. Buy, swap, stake and explore Web3 across 100+ blockchains while your private keys stay on your device"; a "Built-in, self-custodial assistant that reads your multi-chain portfolio, answers crypto questions, and prepares on-chain actions"; buying is "through integrated third-party providers". robots.txt notes that blocking tracking parameters once "made Google index /?utm_source=... as a separate page (GSC top page, 1M clicks)".Source
  • 14

    The converter section is the largest part of the site, with 10,864 English pages and 675 per locale. Visitors who convert one asset to another may want to do it, but the page only offers a generic download.

    Medium impactMedium effort First result in 1 quarter Senior Mobile Engineer

    First action

    Add the deep link to the top 20 converter pages.

    How to measure it

    Converter-page installs

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick pages

      Top 20 by traffic.

      Product Marketing Manager 1 day

    2. 2

      Build deep link

      Pair parameters to Swap.

      Senior Mobile Engineer (React Native) 2 weeks

    3. 3

      Legal review

      Button and fee text.

      Legal and Compliance 1 week

    4. 4

      Test

      Against the generic button.

      Product Marketing Manager 1 month

    5. 5

      Roll out

      All converter pages.

      Web team 2 weeks

    6. 6

      Measure

      Installs and first swaps.

      Senior Data Engineer monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Mobile Engineer (React Native)

    Smallest test

    Test on BTC to USD.

    Why it works

    Add a deep link on each converter page that opens Swap with the same pair after install, or in the app if installed, with a neutral "Swap in Trust Wallet" button and fee information as Legal requires.

    Matching the visitor's intent turns a lookup into a first action.

    Risks and how to handle them

    • Unsupported pairs

      Fall back to the download button.

    Evidence

    • Your websiteMain sitemap (13,053 URLs, checked October 22, 2026): 10,864 /converter pages, 801 blog posts, 166 /price pages, 163 glossary entries, 33 /buy-crypto pages, 22 /staking pages and 114 "<coin>-wallet" pages (such as /bitcoin-wallet and /solana-wallet), almost all with a last-modified date of October 9, 2023; /perps and /prediction-markets are current; a compare hub with 10 rival pages was updated April 15, 2026; there is no referral, invite or campaigns page.Source
    • Your websiteLanguage versions (checked October 22, 2026): 13 locales (de, es, fr, id, ja, ko, pt-PT, ru, tr, uk, vi, zh-CN, zh-TW), each with a homepage, buy pages, 675 converter pages and 35 price pages in the locale sitemaps. No page carries hreflang tags (none in the HTML of /, /es or /pt-PT, none in HTTP headers, none in the four sitemaps), and there is no x-default. The Portuguese version is European Portuguese ("Transferir", "Blogue", "A carteira de criptomoedas que controlas"); there is no Brazilian Portuguese version. The /es and /pt-PT homepages still show one block in English: "Explore Web3 and dApps. Connect to DeFi apps, NFT marketplaces and Web3 games from the app or the browser extension."Source
    • Your websiteHomepage: "Trust Wallet is a self-custody crypto wallet for iOS, Android and your browser. Buy, swap, stake and explore Web3 across 100+ blockchains while your private keys stay on your device"; a "Built-in, self-custodial assistant that reads your multi-chain portfolio, answers crypto questions, and prepares on-chain actions"; buying is "through integrated third-party providers". robots.txt notes that blocking tracking parameters once "made Google index /?utm_source=... as a separate page (GSC top page, 1M clicks)".Source
  • 15

    Campaigns such as the Robinhood Stock Tokens competition and the Ondo campaign are published only as separate blog posts. Users must search the blog to learn what is live, where it applies and how to claim.

    Medium impactLow effort First result in 1 quarter Senior Product Manager Tradin…

    First action

    List every campaign from the last six months.

    How to measure it

    Claim tickets

    Now
    –
    Target
    -30%
    By
    2 quarters

    Steps

    1. 1

      List campaigns

      Last six months.

      Senior Product Manager - Trading Growth 2 days

    2. 2

      Design the page

      Status, regions, terms.

      Design Engineer 1 week

    3. 3

      Legal review

      Terms and regional rules.

      Legal and Compliance 1 week

    4. 4

      Build

      With app links.

      Web team 2 weeks

    5. 5

      Link from help

      Help center and app.

      Customer Support Lead 1 week

    6. 6

      Measure

      Tickets and participation.

      Customer Support Lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Product Manager Trading Growth

    Smallest test

    Publish a simple list page.

    Why it works

    Build a campaigns page listing live and ended campaigns, eligibility by region, terms and how to claim, linked from the app and the help center.

    A clear hub cuts "how do I claim" tickets and lifts participation in each new campaign.

    Risks and how to handle them

    • Ended campaigns confuse users

      Show ended ones clearly marked.

    Evidence

    • Your websiteRecent blog posts: "Trust Wallet Integrates MoonPay Headless to Make Buying Crypto Simpler" (October 7, 2026: US users buy with cards and Apple Pay inside the app; "Trust Wallet does not process payments or hold user funds"); claiming Robinhood Stock Tokens trading competition rewards on Merkl (October 15); an Ondo campaign (October 2); "Trust Wallet to Sunset Support for Multiple Networks on September 15 2026"; five copy-trading guides (September 25). Campaigns are published as individual blog posts.Source
    • HiringSenior Product Manager - Trading Growth (Web3) (posted September 29, 2026): "Design and scale user growth programs — referral, invite, rewards, and partner incentives, including attribution, reward logic, settlement, and abuse prevention"; "Build community and creator driven experiences that help users discover opportunities"; new products around tokenized real-world assets; "run experiments to improve activation, retention, and trading volume"; growth sense in "viral coefficient, LTV/CAC".Source
    • HiringCustomer Support Lead (posted September 9, 2026): runs support "across AI and human channels"; tracks "SLA, CSAT, resolution time, backlog, verified resolution, repeat contacts, escalation quality, and cost per resolved issue"; must "monitor incorrect or unsafe AI responses"; owns guidance "accurate, current, and consistent across AI and human support"; improves "self-service".Source
  • 16

    Trust Wallet sunset support for several networks on September 15, 2026. Each sunset risks losing the users who held those assets if they do not know what to do.

    Medium impactLow effort First result in 1 quarter Customer Support Lead

    First action

    Write the template for the next sunset.

    How to measure it

    90-day retention of affected users

    Now
    –
    Target
    match overall
    By
    2 quarters

    Steps

    1. 1

      Template

      Notice, help page, follow-up.

      Customer Support Lead 1 week

    2. 2

      In-app notice

      Only to affected holders.

      Senior Mobile Engineer (React Native) 2 weeks

    3. 3

      Help page

      Steps per network.

      Customer Support Lead 1 week

    4. 4

      Track

      Who acted.

      Senior Data Engineer 2 weeks

    5. 5

      Follow up

      Those who did not.

      Customer Support Lead 2 weeks

    6. 6

      Review

      After each sunset.

      Customer Support Lead per sunset

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Customer Support Lead

    Smallest test

    Review the September sunset results.

    Why it works

    For each future sunset: notify affected holders in the app weeks ahead, publish one help page with steps, track who acted, and follow up with those who did not.

    Users who are helped through a change stay; users who find out late leave.

    Risks and how to handle them

    • Notice fatigue

      Send only to affected users.

    Evidence

    • Your websiteRecent blog posts: "Trust Wallet Integrates MoonPay Headless to Make Buying Crypto Simpler" (October 7, 2026: US users buy with cards and Apple Pay inside the app; "Trust Wallet does not process payments or hold user funds"); claiming Robinhood Stock Tokens trading competition rewards on Merkl (October 15); an Ondo campaign (October 2); "Trust Wallet to Sunset Support for Multiple Networks on September 15 2026"; five copy-trading guides (September 25). Campaigns are published as individual blog posts.Source
    • HiringCustomer Support Lead (posted September 9, 2026): runs support "across AI and human channels"; tracks "SLA, CSAT, resolution time, backlog, verified resolution, repeat contacts, escalation quality, and cost per resolved issue"; must "monitor incorrect or unsafe AI responses"; owns guidance "accurate, current, and consistent across AI and human support"; improves "self-service".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    trustwallet/assets has 5,407 GitHub stars and wallet-core 3,573, and Trust Wallet has a dApp listing guide. Developers who build on these become partners who send users.

    High impactHigh effort First result in 3 quarters Senior Product Manager Data P…

    First action

    List the top 20 projects using Wallet Core.

    How to measure it

    New dApp integrations

    Now
    –
    Target
    50 a quarter
    By
    3 quarters

    Steps

    1. 1

      Map users

      Projects using the libraries.

      Senior Product Manager - Data Platform 1 month

    2. 2

      Build the page

      Use cases and quick starts.

      Web team 1 month

    3. 3

      Showcase

      Five partner stories.

      Product Marketing Manager 1 quarter

    4. 4

      Partner path

      Listing and co-marketing.

      Senior Product Manager - Trading Growth 1 quarter

    5. 5

      Monthly update

      Developer newsletter.

      Product Marketing Manager monthly

    6. 6

      Measure

      Integrations and referred users.

      Senior Data Engineer quarterly

    First result
    3 quarters
    Cost
    Developer relations time
    Owner
    Senior Product Manager Data Platform

    Smallest test

    Interview ten developers.

    Why it works

    Create a developer page with use cases, quick starts and showcase projects, a monthly developer update, and a partner path for dApps that integrate Trust Wallet connections.

    Developer distribution compounds: each integrated dApp brings users at no ad cost.

    Risks and how to handle them

    • Low developer interest

      Start with existing users.

    Evidence

    • Developer channelsGitHub: trustwallet/assets (5,407 stars, "A comprehensive, up-to-date collection of information about several thousands (!) of crypto tokens") and wallet-core (3,573 stars, "Cross-platform, cross-blockchain wallet library"); npm @trustwallet/wallet-core about 1,825 weekly downloads; developer docs offer a dApp listing guide and a new-asset guide.Source
    • HiringSenior Product Manager - Data Platform (Web3) (posted September 17, 2026): owns ingestion and parsing across "EVM, Solana, Bitcoin, Cosmos", "address labels, protocol labels, and transaction attribution", token metadata and market data governance; packages data "into APIs, datasets, and self-serve analytics tools" for "business, growth, risk, and BI teams"; and must "Eliminate the 'same metric, five definitions' problem".Source
    • HiringFourteen open roles, all "Remote - Global" (checked October 22, 2026), including a Senior Mobile Engineer (React Native), a Design Engineer, a Senior Data Engineer, a Senior Platform Engineer, a Project Management Officer (PMO) - Web3 (posted October 15) and an Associate Product Manager, Graduate Leadership Program (posted October 22).Source
  • 18

    Trust Wallet has 13 language versions but they cover only some page types; compare pages, campaigns and most guides are English only. Spreading effort over 13 locales leaves each one thin.

    High impactHigh effort First result in 4 quarters Product Marketing Manager

    First action

    Rank the 13 locales by installs and growth.

    How to measure it

    Focus-market installs

    Now
    –
    Target
    +40%
    By
    4 quarters

    Steps

    1. 1

      Rank markets

      Installs and potential.

      Product Marketing Manager 1 month

    2. 2

      Pick three

      With Legal on regional rules.

      Legal and Compliance 2 weeks

    3. 3

      Localize fully

      Guides and compare pages.

      Localization lead 2 quarters

    4. 4

      Local creators

      Per market.

      Product Marketing Manager 1 quarter

    5. 5

      Events

      Trust Squad.

      Product Marketing Manager monthly

    6. 6

      Review

      After two quarters.

      Product Marketing Manager 2 quarters

    First result
    4 quarters
    Cost
    Localization and marketing budget
    Owner
    Product Marketing Manager

    Smallest test

    Fully localize one market.

    Why it works

    Choose three markets by installs and growth potential, then give each a complete local site (guides, compare pages, campaigns), local creators, Trust Squad events and a local community channel. Review after two quarters.

    Depth in a few markets beats thin coverage in many.

    Risks and how to handle them

    • Regional rules change

      Quarterly legal review per market.

    Evidence

    • Your websiteLanguage versions (checked October 22, 2026): 13 locales (de, es, fr, id, ja, ko, pt-PT, ru, tr, uk, vi, zh-CN, zh-TW), each with a homepage, buy pages, 675 converter pages and 35 price pages in the locale sitemaps. No page carries hreflang tags (none in the HTML of /, /es or /pt-PT, none in HTTP headers, none in the four sitemaps), and there is no x-default. The Portuguese version is European Portuguese ("Transferir", "Blogue", "A carteira de criptomoedas que controlas"); there is no Brazilian Portuguese version. The /es and /pt-PT homepages still show one block in English: "Explore Web3 and dApps. Connect to DeFi apps, NFT marketplaces and Web3 games from the app or the browser extension."Source
    • Your websiteCompare hub: Trust Wallet vs MetaMask, Phantom, Coinbase Wallet, Exodus, Ledger, Rabby, Rainbow, Kraken Wallet, OKX Wallet and Trezor; "Rated 4.7 on the App Store and 4.6 on Google Play, across 2.7M verified reviews". The MetaMask page ("Last updated: October 2026") has a feature table, "a four-step guide to switching wallets" and cites "220 million+ downloads". The compare pages exist only in English.Source
    • Your websiteTrust Squad: "a global volunteer program by Trust Wallet"; members "lead local events", get "bi-monthly growth sessions with Trust Wallet employees", "Squaddie of the Month" features on the main X channel "(4M+ followers)", merchandise and early access to features; tracks such as community moderation.Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
  • 19

    The Data Platform PM will build standard on-chain parsing and labels. Aggregated patterns (chains used, backup habits, swap behavior) would make a unique, press-worthy report, without price talk.

    High impactMedium effort First result in 3 quarters Senior Product Manager Data P…

    First action

    Pick ten questions.

    How to measure it

    Press mentions

    Now
    –
    Target
    50
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten habits questions.

      Product Marketing Manager 2 weeks

    2. 2

      Analyze

      Aggregated data.

      Senior Data Engineer 2 months

    3. 3

      Privacy review

      No user identifiable.

      Legal and Compliance 1 month

    4. 4

      Write

      Report and charts.

      Product Marketing Manager 1 month

    5. 5

      Legal review

      No investment content.

      Legal and Compliance 2 weeks

    6. 6

      Launch

      Press and social.

      Product Marketing Manager 1 month

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Senior Product Manager Data Platform

    Smallest test

    Publish one chart.

    Why it works

    Publish a yearly report on how people use self-custody: chains, backup and safety habits, regional differences. Strict aggregation and privacy review; no price or return content.

    Original data earns press, links and AI-assistant citations.

    Risks and how to handle them

    • Privacy

      Suppress small groups.

    Evidence

    • HiringSenior Product Manager - Data Platform (Web3) (posted September 17, 2026): owns ingestion and parsing across "EVM, Solana, Bitcoin, Cosmos", "address labels, protocol labels, and transaction attribution", token metadata and market data governance; packages data "into APIs, datasets, and self-serve analytics tools" for "business, growth, risk, and BI teams"; and must "Eliminate the 'same metric, five definitions' problem".Source
    • Your websiteHomepage: "Trust Wallet is a self-custody crypto wallet for iOS, Android and your browser. Buy, swap, stake and explore Web3 across 100+ blockchains while your private keys stay on your device"; a "Built-in, self-custodial assistant that reads your multi-chain portfolio, answers crypto questions, and prepares on-chain actions"; buying is "through integrated third-party providers". robots.txt notes that blocking tracking parameters once "made Google index /?utm_source=... as a separate page (GSC top page, 1M clicks)".Source
    • App storesiOS app "Trust: Crypto & Bitcoin Wallet": 4.65 stars from 199,127 ratings, updated October 19, 2026; Google Play 4.6. Crypto Briefing reported on October 19, 2026 that Trust Wallet cut about 200 MB from its app by deleting nine years of legacy code, with more cleanup planned.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    Trust Wallet is hiring Associate Product Managers for a graduate leadership program. Small growth experiments are good training and add test volume.

    Medium impactLow effort First result in 1 quarter Associate Product Manager

    First action

    Pick five starter experiments.

    How to measure it

    Experiments shipped by APMs

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick experiments

      Five starters.

      Senior Product Manager - Trading Growth 1 week

    2. 2

      Assign

      One per APM.

      Senior Product Manager - Trading Growth 1 day

    3. 3

      Run

      Weekly reviews.

      Associate Product Manager, Graduate Leadership Program weekly

    4. 4

      Report

      Results to growth.

      Associate Product Manager, Graduate Leadership Program monthly

    5. 5

      Scale winners

      Hand to owners.

      Senior Product Manager - Trading Growth monthly

    6. 6

      Review program

      After one quarter.

      Senior Product Manager - Trading Growth 1 quarter

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Associate Product Manager, Graduate Leadership Program

    Smallest test

    Assign one experiment.

    Why it works

    Give each APM one experiment from this playbook (a page test, a localization check, a help article), with the metric dictionary and a weekly review.

    More experiments run, and new PMs learn growth by doing.

    Risks and how to handle them

    • Low-impact tests

      Pick experiments with clear metrics.

    Evidence

    • HiringFourteen open roles, all "Remote - Global" (checked October 22, 2026), including a Senior Mobile Engineer (React Native), a Design Engineer, a Senior Data Engineer, a Senior Platform Engineer, a Project Management Officer (PMO) - Web3 (posted October 15) and an Associate Product Manager, Graduate Leadership Program (posted October 22).Source
    • HiringSenior Product Manager - Data Platform (Web3) (posted September 17, 2026): owns ingestion and parsing across "EVM, Solana, Bitcoin, Cosmos", "address labels, protocol labels, and transaction attribution", token metadata and market data governance; packages data "into APIs, datasets, and self-serve analytics tools" for "business, growth, risk, and BI teams"; and must "Eliminate the 'same metric, five definitions' problem".Source
  • 21

    The site's robots.txt notes that a tracking-parameter homepage URL once became Google's top indexed page with 1M clicks. Campaigns across X, Telegram and Discord create many such links.

    Medium impactLow effort First result in 1 month Product Marketing Manager

    First action

    List parameter URLs in Search Console.

    How to measure it

    Indexed parameter URLs

    Now
    –
    Target
    zero
    By
    60 days

    Steps

    1. 1

      Audit

      Parameter URLs indexed.

      Web team 1 day

    2. 2

      Builder

      Shared link tool.

      Product Marketing Manager 1 week

    3. 3

      Canonicals

      All landing pages.

      Web team 1 week

    4. 4

      Train

      Community and partner teams.

      Product Marketing Manager 1 day

    5. 5

      Monitor

      Monthly.

      Web team monthly

    6. 6

      Fix

      New issues.

      Web team ongoing

    First result
    1 month
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Run the audit this week.

    Why it works

    Create a shared link builder with fixed parameter names, keep canonicals on all landing pages, and audit Search Console monthly for parameter URLs.

    Clean links keep reporting accurate and search signals on the right page.

    Risks and how to handle them

    • Teams skip the builder

      Make it the only way to get links.

    Evidence

    • Your websiteHomepage: "Trust Wallet is a self-custody crypto wallet for iOS, Android and your browser. Buy, swap, stake and explore Web3 across 100+ blockchains while your private keys stay on your device"; a "Built-in, self-custodial assistant that reads your multi-chain portfolio, answers crypto questions, and prepares on-chain actions"; buying is "through integrated third-party providers". robots.txt notes that blocking tracking parameters once "made Google index /?utm_source=... as a separate page (GSC top page, 1M clicks)".Source
    • HiringProduct Marketing Manager (Remote - Global, posted August 27, 2026): owns "integrated marketing strategies across acquisition, retention, and brand"; leads campaigns "across Web3-native channels and performance channels"; reports "DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice"; drives community "across Discord, Telegram, and X"; activates "KOL/influencer partnerships"; uses "Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)"; bonus for "running global marketing campaigns".Source
  • 22

    Press reported that Trust Wallet cut about 200 MB from its app by deleting nine years of code, and the iOS app was updated October 19, 2026. The website has no release notes page, so users and press learn this elsewhere.

    Medium impactLow effort First result in 1 month Senior Mobile Engineer

    First action

    Write the October entry.

    How to measure it

    Lapsed users returning

    Now
    –
    Target
    +5%
    By
    2 quarters

    Steps

    1. 1

      Collect changes

      Each release.

      Senior Mobile Engineer (React Native) monthly

    2. 2

      Write

      Plain-language notes.

      Product Marketing Manager monthly

    3. 3

      Legal check

      Feature claims.

      Legal and Compliance monthly

    4. 4

      Publish

      Site and app.

      Web team monthly

    5. 5

      Share

      X, Telegram, Discord.

      Product Marketing Manager monthly

    6. 6

      Measure

      Reactivations.

      Senior Data Engineer monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Mobile Engineer (React Native)

    Smallest test

    Publish the October notes.

    Why it works

    Publish a monthly "what's new" page and in-app note with the main improvements (size, speed, new features), translated into the top locales.

    Visible progress brings lapsed users back and gives community channels something to share.

    Risks and how to handle them

    • Nothing to say some months

      Publish quarterly instead.

    Evidence

    • App storesiOS app "Trust: Crypto & Bitcoin Wallet": 4.65 stars from 199,127 ratings, updated October 19, 2026; Google Play 4.6. Crypto Briefing reported on October 19, 2026 that Trust Wallet cut about 200 MB from its app by deleting nine years of legacy code, with more cleanup planned.Source
    • Your websiteLanguage versions (checked October 22, 2026): 13 locales (de, es, fr, id, ja, ko, pt-PT, ru, tr, uk, vi, zh-CN, zh-TW), each with a homepage, buy pages, 675 converter pages and 35 price pages in the locale sitemaps. No page carries hreflang tags (none in the HTML of /, /es or /pt-PT, none in HTTP headers, none in the four sitemaps), and there is no x-default. The Portuguese version is European Portuguese ("Transferir", "Blogue", "A carteira de criptomoedas que controlas"); there is no Brazilian Portuguese version. The /es and /pt-PT homepages still show one block in English: "Explore Web3 and dApps. Connect to DeFi apps, NFT marketplaces and Web3 games from the app or the browser extension."Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
More example playbooks and reviews
ProgrammableDigital

Show Trust Wallet’s product working

Turn screenshots or the website into an animated product demo in its own brand, for the homepage, launch posts and outreach in this playbook.

Make a demo (opens programmable.digital in a new tab)

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Trust Wallet did not commission, review or endorse it, and Programmable is not affiliated with Trust Wallet. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Trust Wallet runs its business.

Something wrong, or do you represent Trust Wallet? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    hreflang and pt-BR, finish localized homepages, align the Perps claims, refresh 2023 pages, track compare-page switching and pass Core Web Vitals; start the campaign link standard.

  2. Days 31 to 6012 ideas

    Invite page, creator code, metric dictionary, support content and assistant evaluation, Trust Squad launches, web-to-app tracking, converter deep links, a campaigns page and a sunset playbook; APM experiments and release notes.

  3. Days 61 to 903 ideas

    Commit to the big bets: developer distribution, three focus markets and a yearly self-custody habits report.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value keys stay on the device. The most cited problem: choosing the right network.

  • Many chains in one app
  • Tokens that do not show up
  • In their words: “self-custody”

Market

Competitive landscape

5 competitors compared: MetaMask, Phantom, OKX Wallet, Coinbase Wallet and 1 more.

  • Gap to exploit: Brazilian Portuguese self-custody content
  • MetaMask: Fewer non-EVM chains
  • Phantom: Narrower chain coverage

Hiring signals

Trust Wallet is hiring for growth on every surface.

  • Product Marketing Manager: Global campaigns measured on installs and retention. Ideas 1, 2, 5, 13.
  • Senior Product Manager - Trading Growth (Web3): Referral, invite, rewards and creator programs. Ideas 7, 8, 15.
  • Senior Product Manager - Data Platform (Web3): One definition per metric; data for growth. Ideas 9, 17, 19.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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