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dove.com website review

Visit site (opens in a new tab)Reviewed 11 October 202638 issues · 109 checks

This review found 38 issues worth fixing on dove.com, 13 of them high impact, across 109 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
3.2 s2.3 sApr 18Oct 32.8 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20262.6 s
Apr 25, 20262.7 s
May 2, 20262.7 s
May 9, 20262.7 s
May 16, 20262.6 s
May 23, 20262.6 s
May 30, 20262.5 s
Jun 6, 20262.4 s
Jun 13, 20262.4 s
Jun 20, 20262.4 s
Jun 27, 20262.5 s
Jul 4, 20262.6 s
Jul 11, 20262.7 s
Jul 18, 20262.7 s
Jul 25, 20262.7 s
Aug 1, 20262.8 s
Aug 8, 20262.9 s
Aug 15, 20263.0 s
Aug 22, 20263.1 s
Aug 29, 20263.1 s
Sep 5, 20263.0 s
Sep 12, 20263.0 s
Sep 19, 20262.9 s
Sep 26, 20262.9 s
Oct 3, 20262.8 s
Real-visitor tap response (INP)75th percentile, phones
230 ms172 msApr 18Oct 3219 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026201 ms
Apr 25, 2026201 ms
May 2, 2026196 ms
May 9, 2026191 ms
May 16, 2026186 ms
May 23, 2026181 ms
May 30, 2026179 ms
Jun 6, 2026181 ms
Jun 13, 2026184 ms
Jun 20, 2026187 ms
Jun 27, 2026192 ms
Jul 4, 2026196 ms
Jul 11, 2026204 ms
Jul 18, 2026209 ms
Jul 25, 2026213 ms
Aug 1, 2026217 ms
Aug 8, 2026219 ms
Aug 15, 2026221 ms
Aug 22, 2026223 ms
Aug 29, 2026223 ms
Sep 5, 2026223 ms
Sep 12, 2026223 ms
Sep 19, 2026222 ms
Sep 26, 2026220 ms
Oct 3, 2026219 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of dove.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. dove.com at 0.9 s0.9 s
  2. dove.com at 1.9 s1.9 s
  3. dove.com at 2.8 s2.8 s
  4. dove.com at 3.7 s3.7 s
  5. dove.com at 4.6 s4.6 s
  6. dove.com at 5.6 s5.6 s
  7. dove.com at 6.5 s6.5 s
  8. dove.com at 7.4 s7.4 s

dove.com does not allow embedding, so this is Google's rendering of the page.

Speed

13 to fix29
  • Use efficient cache lifetimes

    1.2 s · 727 KiB

    142 files are served with short cache lifetimes, so returning visitors download them again (727 KiB).

  • Main-thread work: 10.5 s

    A phone's processor spends 10.5 s on main-thread work while loading, 4.1 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Mobile performance score: 29

    29/100

    Your mobile performance score is 29 (desktop: 60). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • 4,272 HTML elements

    The page has 4,272 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Adobe Tag Manager, Google Tag Manager and unileversolutions.com and others), adding 3.0 MB and 2.2 s of main-thread time.

  • Reduce unused JavaScript

    900 ms · 691 KiB

    About 691 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 900 ms faster on a phone.

  • 18 long tasks on the main thread

    18 long tasks block the main thread while loading, the longest for 1.5 s. During a long task the page ignores taps.

  • Adobe Tag Manager adds 963 ms

    963 ms

    Adobe Tag Manager costs a phone 963 ms of main-thread work and 92 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Render-blocking requests

    900 ms

    5 files block the first paint until they finish downloading. Deferring or inlining them could save about 900 ms.

  • Reduce unused CSS

    280 ms · 396 KiB

    About 396 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 280 ms faster on a phone.

  • unileversolutions.com adds 297 ms

    297 ms

    unileversolutions.com costs a phone 297 ms of main-thread work and 1.6 MB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Google Tag Manager adds 388 ms

    388 ms

    Google Tag Manager costs a phone 388 ms of main-thread work and 683 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Facebook adds 256 ms

    256 ms

    Facebook costs a phone 256 ms of main-thread work and 252 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Improve image delivery

    118 KiB

    6 images could be 118 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen.

  • Legacy JavaScript

    60 KiB

    Polyfills for old browsers add 60 KiB JavaScript that modern phones do not need.

  • Phones get a much slower page than desktops

    Desktop scores 60 but mobile only 29. A gap that wide usually means heavy scripts and images that hit phones hardest.

  • Minify JavaScript

    6 KiB

    6 KiB could be saved by minifying JavaScript.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

  • Minify CSS

    5 KiB

    5 KiB could be saved by minifying CSS.

  • Duplicated JavaScript

    3 KiB

    3 KiB JavaScript is shipped twice across bundles.

1 checks passed
  • Server response: 65 ms

    65 ms

    Your server sent the HTML in 65 ms, well inside Google's 600 ms guideline.

Core Web Vitals

11 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • First Contentful Paint: 8.5 s

    8.5 s

    The first text or image appears after 8.5 s on a phone. Good is under 1.8 s.

  • Largest Contentful Paint: 17.1 s

    17.1 s

    Your largest element takes 17.1 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “Dove Limited Edition Holiday Treats collection”.

  • Time to Interactive: 32.4 s

    32.4 s

    The page becomes fully interactive after 32.4 s. Good is under 3.8 s.

  • Speed Index: 12.1 s

    12.1 s

    Visually, the page fills in at 12.1 s (Speed Index). Good is under 3.4 s.

  • Total Blocking Time: 1.7 s

    1.7 s

    Scripts block taps and scrolling for 1.7 s in total while the page loads. Good is under 200 ms.

  • Real-user LCP: 2.6 s

    2.6 s

    Real visitors wait 2.6 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 261 ms

    261 ms

    Real visitors wait 261 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user FCP: 2.3 s

    2.3 s

    Real visitors see the first content after 2.3 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 1.3 s

    1.3 s

    Real visitors wait 1.3 s for your server to start answering (75th percentile). Good is under 800 ms.

  • 2 images without width and height

    2 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    +9%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 201 ms to 219 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    +7%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 2.6 s to 2.8 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

2 checks passed
  • Real-user CLS: 0.00

    0.00

    For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.

  • Cumulative Layout Shift: 0

    0

    The layout barely moves while loading (CLS 0, good is under 0.1).

Images and page weight

2 to fix69
  • Page weight: 4.6 MB in 331 requests

    4.6 MB

    Your homepage downloads 4.6 MB in 331 requests on a phone: scripts 3.0 MB (184), images 724 KiB (44) and fonts 255 KiB (3). Under 2 MB keeps phones on slow connections fast.

  • An image on the first screen is lazy-loaded

    148047380.png is on the first screen but marked loading="lazy", so the browser waits before fetching it and the page looks finished later. Load it eagerly (and give it fetchpriority="high" if it is the main image).

  • 1 image below the first screen load straight away

    1 image further down the page (21 KiB) download before anyone scrolls to it. Adding loading="lazy" lets the first screen load first.

  • About 1.3 g of CO₂ per visit

    1.30 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.30 g of CO₂e: 156.2 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

2 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

2 to fixGoogle 9998
  • Heading levels should only increase by one (1 element)

    Heading levels should only increase by one: 1 element on the page fails this check, rated moderate by axe-core.

  • Alternative text of images should not be repeated as text (1 element)

    Alternative text of images should not be repeated as text: 1 element on the page fails this check, rated minor by axe-core.

  • Elements with visible text labels do not have matching accessible names.

    Elements with visible text labels do not have matching accessible names. (3 elements).

2 checks passed
  • Every image has alt text

    All 5 images in the HTML carry an alt attribute.

  • 51 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 53 WCAG 2.2 A/AA and best-practice rules on the phone render: 51 passed and 2 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

1 to fixGoogle 10090
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is set, so this is minor.

  • 116 internal links, 0 external

    The homepage links to 116 pages on dove.com and 0 external pages.

7 checks passed
  • Meta description: 155 characters

    Your meta description is 155 characters: “Dove's personal care products are designed to celebrate your authentic beauty. From nourishing washes to gentle deodora…”.

  • Title: 51 characters

    Your title is a healthy 51 characters: “Skin, Hair, & Body Care for Authentic Beauty | Dove”.

  • Canonical URL set

    The canonical URL is https://www.dove.com/us/en/home.html.

  • Structured data in place

    Structured data found: BreadcrumbList and Organization.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.dove.com/ar/sitemap-index.xml.

AI search readiness

1 to fix88
  • Some text only appears after JavaScript runs

    49%

    The HTML your server sends has 382 of the 778 words a browser shows. AI crawlers don't run JavaScript, so they miss the rest.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 4 of 6 facts

    Your Organization JSON-LD gives name, url, logo and sameAs (social profiles); description and contact details would complete it.

  • llms.txt published

    The site publishes /llms.txt (22 KiB, 1 link, though it should open with a “# Title” line), a plain-text guide to the site for AI tools.

Other pages

2 to fix90
  • 1 link to non-canonical URLs

    Your homepage links to 1 page by a URL that isn't its canonical one, for example /us/en/washing-and-bathing/discover-your-unique-selfcare-routine.html, whose canonical is /us/en/quizzes/discover-your-unique-selfcare-routine.html. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.

  • 15 pages without an H1

    /us/en/men-care.html, /us/en/baby.html, /us/en/secure/store-locator-where-to-buy.html, /us/en/products.html, /us/en/washing-and-bathing/beauty-bar.html and /us/en/washing-and-bathing/body-wash.html and 9 others have no <h1> headline, so visitors and search engines get no clear main topic.

  • 2 pages slow to respond

    /us/en/washing-and-bathing/discover-your-unique-selfcare-routine.html and /us/en/campaigns/products/beauty-bar-collection.html took over 3 s to send their HTML from our server.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 68 found) and read each the way a search engine does.

5 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Every page has a meta description

    All 15 pages that loaded have a meta description.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

3 to fixGoogle 7385
  • 11 small tap targets

    11 of 29 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 1 third-party cookie

    1 third-party cookie is set on load; browsers are restricting these, so whatever relies on them breaks.

  • 1 JavaScript error while loading

    1 error was logged to the browser console while the page loaded, for example “Cannot read properties of undefined (reading 'getRegistration')”.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

  • 1 low-resolution image

    1 image is served at too low a resolution for sharp phone screens.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Security and trust

100
  • 2 redirects before the homepage

    Opening https://dove.com goes through 2 redirects before the homepage loads.

  • No Permissions-Policy

    No Permissions-Policy header to switch off camera, microphone and location for embedded content.

  • No security.txt

    There is no /.well-known/security.txt telling researchers how to report a security problem to you.

8 checks passed
  • Served over HTTPS

    The homepage is served over HTTPS (dove.com).

  • Valid certificate (85 days left)

    The certificate from Let's Encrypt · YR2 verifies for dove.com and is valid for another 85 days.

  • Protected from clickjacking

    X-Frame-Options or a frame-ancestors policy stops other sites framing yours.

  • Content-Security-Policy set

    A Content-Security-Policy is set, the main browser-side defence against injected scripts.

  • HSTS enabled

    Strict-Transport-Security is set, so browsers always use https.

  • http:// redirects to https

    http://dove.com redirects to the secure version.

  • HTTP/2 and HTTP/3

    The server speaks HTTP/2 and advertises HTTP/3, so browsers load many files over one connection.

  • All 40 links work

    All 40 links checked from your homepage (40 internal, 0 external) answered without errors; 1 did not answer within 5 s.

Domain and trust

  • No CAA record

    dove.com has no CAA record, so any certificate authority may issue a certificate for it. A CAA record naming your provider (for example letsencrypt.org) closes that door.

  • DNSSEC is off

    dove.com's DNS answers are not signed. DNSSEC stops attackers forging them to send visitors or email elsewhere; most registrars switch it on in a click, though most sites still run without it.

2 checks passed
  • Domain is 27 years old

    27 years

    dove.com was registered in Jan 1999 through CSC Corporate Domains, Inc.. An established domain carries more trust with email providers and search engines.

  • Registered until Jan 2027

    dove.com is registered until Jan 2027.

Content and conversion

3 to fix60
  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 778 words of copy

    The homepage carries about 778 words of visible text.

2 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “SHOP NOW” and “Sign up”.

  • 1 call to action

    The homepage has 1 call to action, for example “Sign Up & Save”.

Email authentication

100
  • Domain receives no email

    dove.com has no MX record, so it receives no email. SPF -all and DMARC reject still matter: they stop others sending mail as you.

  • Email authentication score: 100/100

    Email authentication: SPF record 25 points, plus 15 when it ends in -all (10 for ~all); DMARC record 25, plus 25 for a reject policy (15 for quarantine); a DKIM key on a common selector 10.

3 checks passed
  • DMARC policy: reject

    DMARC tells receivers to reject mail that fails authentication, and sends you reports.

  • SPF with a strict ending (-all)

    An SPF record lists your sending servers and tells receivers to reject anything else: “v=spf1 include:servers.mcsv.net include:_spf.google.com include:amazonses.com ip4:54.88.1.173 include:mail.dms.unilever…”.

  • DKIM signing found

    A DKIM key is published (selector “dkim”), so receivers can verify mail really came from you.

Privacy and tracking

  • 6 cookies set on arrival

    6

    Opening the homepage sets 6 cookies (measured from a US location before any click).

  • 19 other companies contacted

    Loading the homepage contacts 19 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

2 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

  • No known trackers before consent

    No known advertising or analytics trackers load before a visitor clicks anything (measured from a US location before any click).

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