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hp.com website review

Visit site (opens in a new tab)Reviewed 12 October 202618 issues · 74 checks

This review found 18 issues worth fixing on hp.com, 3 of them high impact, across 74 checks. The most urgent: fails Core Web Vitals for real visitors. Google's speed test didn't respond, so speed is not measured here; your full playbook measures it. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Site score

Not scored yet: Google's speed test didn't run in this review. Re-run the review to get a score.

Real-visitor load time (LCP)75th percentile, phones
3.5 s3.0 sApr 18Oct 33.3 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20263.3 s
Apr 25, 20263.3 s
May 2, 20263.2 s
May 9, 20263.2 s
May 16, 20263.2 s
May 23, 20263.2 s
May 30, 20263.1 s
Jun 6, 20263.2 s
Jun 13, 20263.3 s
Jun 20, 20263.4 s
Jun 27, 20263.5 s
Jul 4, 20263.5 s
Jul 11, 20263.4 s
Jul 18, 20263.4 s
Jul 25, 20263.3 s
Aug 1, 20263.3 s
Aug 8, 20263.2 s
Aug 15, 20263.2 s
Aug 22, 20263.1 s
Aug 29, 20263.0 s
Sep 5, 20263.1 s
Sep 12, 20263.1 s
Sep 19, 20263.2 s
Sep 26, 20263.3 s
Oct 3, 20263.3 s
Real-visitor tap response (INP)75th percentile, phones
545 ms464 msApr 18Oct 3503 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026523 ms
Apr 25, 2026525 ms
May 2, 2026518 ms
May 9, 2026504 ms
May 16, 2026492 ms
May 23, 2026485 ms
May 30, 2026486 ms
Jun 6, 2026497 ms
Jun 13, 2026506 ms
Jun 20, 2026518 ms
Jun 27, 2026527 ms
Jul 4, 2026529 ms
Jul 11, 2026533 ms
Jul 18, 2026536 ms
Jul 25, 2026531 ms
Aug 1, 2026521 ms
Aug 8, 2026506 ms
Aug 15, 2026487 ms
Aug 22, 2026474 ms
Aug 29, 2026473 ms
Sep 5, 2026475 ms
Sep 12, 2026478 ms
Sep 19, 2026483 ms
Sep 26, 2026491 ms
Oct 3, 2026503 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

No screenshot is available for this review.

Speed

Not measured in this review.

Core Web Vitals

5 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on your site (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user INP: 520 ms

    520 ms

    Real visitors wait 520 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user LCP: 3.4 s

    3.4 s

    Real visitors wait 3.4 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user FCP: 2.5 s

    2.5 s

    Real visitors see the first content after 2.5 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 1.5 s

    1.5 s

    Real visitors wait 1.5 s for your server to start answering (75th percentile). Good is under 800 ms.

  • Tap response (INP) held steady for real visitors

    -5%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 523 ms to 503 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    +1%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 3.3 s to 3.3 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

1 checks passed
  • Real-user CLS: 0.08

    0.08

    For real visitors the layout shifts by 0.08 (75th percentile). Good is under 0.1.

Images and page weight

2 to fix75
  • Page weight: 2.6 MB

    2.6 MB

    Your homepage downloads 2.6 MB on a phone, 932 KiB of it images (36%). Under 2 MB keeps phones on slow connections fast.

  • 1 image far larger than shown

    140 KiB

    1 image is downloaded at several times the size a phone draws it, for example all-in-desktop.png at 2,388 px wide, shown at 360 px. Resized copies would save about 140 KiB.

  • 2 images below the first screen load straight away

    2 images further down the page (117 KiB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 0.7 g of CO₂ per visit

    0.73 g

    By the Sustainable Web Design model, a visit to your homepage emits about 0.73 g of CO₂e: 87.1 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

Accessibility

2 to fix97
  • 16 tap targets too small

    16 tap targets are too small or too close together to hit reliably with a finger.

  • All page content should be contained by landmarks (132 elements)

    All page content should be contained by landmarks: 132 elements on the page fail this check, rated moderate by axe-core.

2 checks passed
  • Every image has alt text

    All 59 images in the HTML carry an alt attribute.

  • 41 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 43 WCAG 2.2 A/AA and best-practice rules on the phone render: 41 passed and 2 failed. 1 more need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

3 to fix85
  • Title is long (69 characters)

    Your title is 69 characters, so Google will cut it off around 60: “Laptop Computers, Desktops, Printers, Ink & Toner | HP® Official Site”.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • No XML sitemap

    No XML sitemap at https://www.hp.com/sitemap-gb-en-mag.xml, so Google discovers your pages only by following links.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is set, so this is minor.

  • 187 internal links, 45 external

    The homepage links to 187 pages on hp.com and 45 external pages.

5 checks passed
  • Meta description: 95 characters

    Your meta description is 95 characters: “Learn about HP laptops, pc desktops, printers, accessories and more at the Official HP® Website”.

  • One H1 headline

    Your main headline reads: “The website that builds around you.”.

  • Canonical URL set

    The canonical URL is https://www.hp.com/us-en/home.html.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no /llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (904 words), so crawlers that don't run JavaScript still read it.

Other pages

1 to fix93
  • 1 linked page hidden from search

    /us-en/subscriptions/instant-ink.html is marked noindex but linked from your homepage. If it is meant to be found, remove the noindex.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 156 found) and read each the way a search engine does.

6 checks passed
  • Linked pages load

    4 pages of 15 loaded without an error (the rest turned automated requests away).

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Every page has a meta description

    All 4 pages that loaded have a meta description.

  • Titles are unique

    Every page we checked has its own title.

  • Every page has an H1

    Each page we checked has a main headline.

  • Every page has a title

    All 4 pages that loaded have a <title>.

Best practices

1 to fix93
  • 1 JavaScript error while loading

    1 error was logged to the browser console while the page loaded, for example “Failed to load resource: the server responded with a status of 404 ()”.

2 checks passed
  • Tap targets are thumb-sized

    44 of 52 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Security and trust

1 to fix94
  • No Content-Security-Policy

    No Content-Security-Policy header, the main browser-side defence against injected scripts.

  • Short HSTS lifetime

    HSTS is set, but max-age is 0 days; one year is the recommended minimum.

  • 4 redirects before the homepage

    Opening https://hp.com goes through 4 redirects before the homepage loads.

  • No Referrer-Policy

    No Referrer-Policy header, so full URLs can leak to the sites you link to.

  • No Permissions-Policy

    No Permissions-Policy header to switch off camera, microphone and location for embedded content.

7 checks passed
  • Served over HTTPS

    The homepage is served over HTTPS (hp.com).

  • Valid certificate (180 days left)

    The certificate from DigiCert Inc · DigiCert Global G2 TLS RSA SHA256 2020 CA1 verifies for hp.com and is valid for another 180 days.

  • Protected from clickjacking

    X-Frame-Options or a frame-ancestors policy stops other sites framing yours.

  • http:// redirects to https

    http://hp.com redirects to the secure version.

  • HTTP/2

    The server speaks HTTP/2, so browsers load many files over one connection.

  • All 60 links work

    All 60 links checked from your homepage (40 internal, 20 external) answered without errors; 27 did not answer within 5 s.

  • security.txt published

    A security.txt file tells researchers how to report a problem with your site.

Domain and trust

  • No CAA record

    hp.com has no CAA record, so any certificate authority may issue a certificate for it. A CAA record naming your provider (for example letsencrypt.org) closes that door.

  • DNSSEC is off

    hp.com's DNS answers are not signed. DNSSEC stops attackers forging them to send visitors or email elsewhere; most registrars switch it on in a click, though most sites still run without it.

2 checks passed
  • Domain is 40 years old

    40 years

    hp.com was registered in Mar 1986 through MarkMonitor Inc.. An established domain carries more trust with email providers and search engines.

  • Registered until Mar 2028

    hp.com is registered until Mar 2028.

Content and conversion

2 to fix80
  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 671 words of copy

    The homepage carries about 671 words of visible text.

3 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Shop” and “Learn More”.

  • 22 calls to action

    The homepage has 22 calls to action, for example “HP & Adobe Free Trial”, “Contact Us” and “Shop”.

  • Social proof on the page

    Social proof on the homepage: 1 customer or partner logo and 5 trust badges.

Email authentication

95
  • Email authentication score: 95/100

    Email authentication: SPF record 25 points, plus 15 when it ends in -all (10 for ~all); DMARC record 25, plus 25 for a reject policy (15 for quarantine); a DKIM key on a common selector 10.

3 checks passed
  • DMARC policy: reject

    DMARC tells receivers to reject mail that fails authentication, and sends you reports.

  • SPF in place (~all)

    An SPF record lists your sending servers and marks other mail as suspicious (~all): “v=spf1 mx include:_spf.hp.com include:_spf.salesforce.com include:us._netblocks.mimecast.com include:spf.protection.out…”.

  • DKIM signing found

    A DKIM key is published (selector “google”, “k1” and “s1”), so receivers can verify mail really came from you.

Privacy and tracking

  • 1 tracker load before any consent

    1

    Before a visitor clicks anything, the page loads Google Tag Manager (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

  • 30 cookies set on arrival

    30

    Opening the homepage sets 30 cookies (measured from a US location before any click).

  • 6 other companies contacted

    Loading the homepage contacts 6 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

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