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ibm.com website review

Visit site (opens in a new tab)Reviewed 14 November 202627 issues · 64 checks

This review found 27 issues worth fixing on ibm.com, 12 of them high impact, across 64 checks. The most urgent: fails Core Web Vitals for real visitors. Google's speed test didn't respond, so speed is not measured here; your full playbook measures it. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Site score

Not scored yet: Google's speed test didn't run in this review. Re-run the review to get a score.

Real-visitor load time (LCP)75th percentile, phones
5.3 s4.3 sMay 23Nov 74.4 s
Show as table
DateReal-visitor load time (LCP)
May 23, 20264.8 s
May 30, 20264.8 s
Jun 6, 20264.9 s
Jun 13, 20264.9 s
Jun 20, 20265.1 s
Jun 27, 20265.2 s
Jul 4, 20265.1 s
Jul 11, 20265.2 s
Jul 18, 20265.1 s
Jul 25, 20265.0 s
Aug 1, 20265.1 s
Aug 8, 20265.0 s
Aug 15, 20264.9 s
Aug 22, 20264.9 s
Aug 29, 20264.9 s
Sep 5, 20264.9 s
Sep 12, 20264.9 s
Sep 19, 20264.7 s
Sep 26, 20264.6 s
Oct 3, 20264.5 s
Oct 10, 20264.4 s
Oct 17, 20264.4 s
Oct 24, 20264.4 s
Oct 31, 20264.4 s
Nov 7, 20264.4 s
Real-visitor tap response (INP)75th percentile, phones
398 ms268 msMay 23Nov 7362 ms
Show as table
DateReal-visitor tap response (INP)
May 23, 2026290 ms
May 30, 2026291 ms
Jun 6, 2026301 ms
Jun 13, 2026301 ms
Jun 20, 2026301 ms
Jun 27, 2026304 ms
Jul 4, 2026288 ms
Jul 11, 2026287 ms
Jul 18, 2026287 ms
Jul 25, 2026283 ms
Aug 1, 2026291 ms
Aug 8, 2026295 ms
Aug 15, 2026299 ms
Aug 22, 2026311 ms
Aug 29, 2026323 ms
Sep 5, 2026337 ms
Sep 12, 2026352 ms
Sep 19, 2026364 ms
Sep 26, 2026371 ms
Oct 3, 2026378 ms
Oct 10, 2026383 ms
Oct 17, 2026382 ms
Oct 24, 2026378 ms
Oct 31, 2026370 ms
Nov 7, 2026362 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

No screenshot is available for this review.

Speed

Not measured in this review.

Core Web Vitals

7 to fix0
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on your site (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user LCP: 4.4 s

    4.4 s

    Real visitors wait 4.4 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user FCP: 3.6 s

    3.6 s

    Real visitors see the first content after 3.6 s (75th percentile). Good is under 1.8 s.

  • Real-user INP: 357 ms

    357 ms

    Real visitors wait 357 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.13

    0.13

    For real visitors the layout shifts by 0.13 (75th percentile). Good is under 0.1.

  • Tap response (INP) got 26% slower for real visitors

    +26%

    Over the last 25 four-week periods to 2026-11-07, real Chrome visitors' tap response (inp) went from 290 ms to 362 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Real-user TTFB: 1.7 s

    1.7 s

    Real visitors wait 1.7 s for your server to start answering (75th percentile). Good is under 800 ms.

  • Largest content (LCP) held steady for real visitors

    -8%

    Over the last 25 four-week periods to 2026-11-07, real Chrome visitors' largest content (lcp) went from 4.8 s to 4.4 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

Images and page weight

1 to fix70
  • Page weight: 8.5 MB

    8.5 MB

    Your homepage downloads 8.5 MB on a phone, 479 KiB of it images (6%). Under 2 MB keeps phones on slow connections fast.

  • About 2.4 g of CO₂ per visit

    2.40 g

    By the Sustainable Web Design model, a visit to your homepage emits about 2.40 g of CO₂e: 287.8 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

3 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images load when needed

    Images below the first screen wait until the visitor scrolls to them.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

10 to fix86
  • Certain ARIA roles must be contained by particular parents (11 elements)

    Certain ARIA roles must be contained by particular parents: 11 elements on the page fail this check, rated critical by axe-core.

  • Certain ARIA roles must contain particular children (1 element)

    Certain ARIA roles must contain particular children: 1 element on the page fails this check, rated critical by axe-core.

  • Malformed lists

    Some lists contain elements other than list items, which screen readers announce wrongly.

  • Links look like plain text

    1 link inside paragraphs relies on colour alone to stand out.

  • 1 tap target too small

    1 tap target is too small or too close together to hit reliably with a finger.

  • All page content should be contained by landmarks (79 elements)

    All page content should be contained by landmarks: 79 elements on the page fail this check, rated moderate by axe-core.

  • Banner landmark should not be contained in another landmark (1 element)

    Banner landmark should not be contained in another landmark: 1 element on the page fails this check, rated moderate by axe-core.

  • Document should not have more than one banner landmark (1 element)

    Document should not have more than one banner landmark: 1 element on the page fails this check, rated moderate by axe-core.

  • No main landmark

    The page has no <main> landmark, so screen-reader users cannot jump straight to the content.

  • 1 link without text

    1 visible link has no text or label, so screen readers cannot say where it goes.

  • Headings skip levels

    Headings skip levels (h1 → h5 and h2 → h5), which makes the page harder to scan with a screen reader.

2 checks passed
  • Every image has alt text

    All 15 images in the HTML carry an alt attribute.

  • 44 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 54 WCAG 2.2 A/AA and best-practice rules on the phone render: 44 passed and 10 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

2 to fix89
  • Title is short (3 characters)

    Your title is only 3 characters: “IBM”. Between 30 and 65 characters leaves room to say what you do and for whom.

  • No XML sitemap

    No XML sitemap at https://www.ibm.com/content/sitemap/href-sitemap-index.xml, so Google discovers your pages only by following links.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is set, so this is minor.

  • 25 internal links, 17 external

    The homepage links to 25 pages on ibm.com and 17 external pages.

6 checks passed
  • Meta description: 157 characters

    Your meta description is 157 characters: “For more than a century, IBM has been a global technology innovator, leading advances in AI, automation and hybrid clou…”.

  • One H1 headline

    Your main headline reads: “Your business, always current”.

  • Canonical URL set

    The canonical URL is https://www.ibm.com/us-en.

  • Structured data in place

    Structured data found: Corporation and WebPage.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

AI search readiness

100
  • No llms.txt

    There is no https://www.ibm.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 4 of 6 facts

    Your Organization JSON-LD gives name, url, logo and sameAs (social profiles); description and contact details would complete it.

  • Text is in the HTML

    Your server sends the page's text in the HTML (791 words), so crawlers that don't run JavaScript still read it.

Other pages

1 to fix95
  • 1 link to non-canonical URLs

    Your homepage links to 1 page by a URL that isn't its canonical one, for example https://www.ibm.com/thought-leadership/institute-business-value/report/ai-first-consulting, whose canonical is https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/ai-first-consulting. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 23 found) and read each the way a search engine does.

6 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Every page has a meta description

    All 15 pages that loaded have a meta description.

  • Titles are unique

    Every page we checked has its own title.

  • Every page has an H1

    Each page we checked has a main headline.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

3 to fix71
  • 3 broken images

    3 images failed to load on a phone, for example https://id.rlcdn.com/464526.gif.

  • 9 small tap targets

    9 of 14 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 6 JavaScript errors while loading

    6 errors were logged to the browser console while the page loaded, for example “Failed to load resource: the server responded with a status of 404 ()”.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

3 to fix58
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 785 words of copy

    The homepage carries about 785 words of visible text.

3 checks passed
  • 1 call to action

    The homepage has 1 call to action, for example “Start shaping tomorrow”.

  • 1 short form

    A short form (0 fields at most) is right on the homepage.

  • Analytics in place

    Analytics detected: Microsoft Clarity.

Privacy and tracking

  • 9 trackers load before any consent

    9

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, LinkedIn Insight and Microsoft Ads and 4 mores (measured from a US location before any click). A consent tool (TrustArc) is installed; check it blocks these until visitors agree where the law requires it.

  • 43 cookies set on arrival

    43

    Opening the homepage sets 43 cookies, 1 of them by other companies (measured from a US location before any click).

  • 65 other companies contacted

    Loading the homepage contacts 65 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: TrustArc

    A consent management tool (TrustArc) loads with the page.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at ibm.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

Analytics
Microsoft Clarity
Hosting
Akamai

Company

Employees
216,121
Headquarters
New York

Upkeep, stack, hiring and company data from programmable.info

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