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mapquest.com website review

Visit site (opens in a new tab)Reviewed 11 October 202643 issues · 93 checks

This review found 43 issues worth fixing on mapquest.com, 15 of them high impact, across 93 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
1.9 s1.5 sApr 18Oct 31.6 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20261.6 s
Apr 25, 20261.6 s
May 2, 20261.6 s
May 9, 20261.6 s
May 16, 20261.6 s
May 23, 20261.6 s
May 30, 20261.6 s
Jun 6, 20261.7 s
Jun 13, 20261.7 s
Jun 20, 20261.8 s
Jun 27, 20261.8 s
Jul 4, 20261.8 s
Jul 11, 20261.8 s
Jul 18, 20261.8 s
Jul 25, 20261.8 s
Aug 1, 20261.8 s
Aug 8, 20261.8 s
Aug 15, 20261.8 s
Aug 22, 20261.7 s
Aug 29, 20261.7 s
Sep 5, 20261.7 s
Sep 12, 20261.6 s
Sep 19, 20261.6 s
Sep 26, 20261.6 s
Oct 3, 20261.6 s
Real-visitor tap response (INP)75th percentile, phones
234 ms200 msApr 18Oct 3228 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026211 ms
Apr 25, 2026214 ms
May 2, 2026216 ms
May 9, 2026217 ms
May 16, 2026218 ms
May 23, 2026218 ms
May 30, 2026217 ms
Jun 6, 2026213 ms
Jun 13, 2026211 ms
Jun 20, 2026210 ms
Jun 27, 2026209 ms
Jul 4, 2026210 ms
Jul 11, 2026208 ms
Jul 18, 2026205 ms
Jul 25, 2026204 ms
Aug 1, 2026204 ms
Aug 8, 2026206 ms
Aug 15, 2026212 ms
Aug 22, 2026215 ms
Aug 29, 2026220 ms
Sep 5, 2026223 ms
Sep 12, 2026228 ms
Sep 19, 2026230 ms
Sep 26, 2026229 ms
Oct 3, 2026228 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of mapquest.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. mapquest.com at 1.1 s1.1 s
  2. mapquest.com at 2.1 s2.1 s
  3. mapquest.com at 3.1 s3.1 s
  4. mapquest.com at 4.2 s4.2 s
  5. mapquest.com at 5.3 s5.3 s
  6. mapquest.com at 6.3 s6.3 s
  7. mapquest.com at 7.4 s7.4 s
  8. mapquest.com at 8.4 s8.4 s

Speed

13 to fix55
  • Use efficient cache lifetimes

    1.8 s · 1.4 MB

    79 files are served with short cache lifetimes, so returning visitors download them again (1.4 MB).

  • Main-thread work: 11.7 s

    A phone's processor spends 11.7 s on main-thread work while loading, 6.1 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google/Doubleclick Ads, Google Tag Manager and ay.delivery and others), adding 2.0 MB and 2.5 s of main-thread time.

  • Reduce unused JavaScript

    300 ms · 1.2 MB

    About 1.2 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 300 ms faster on a phone.

  • Mobile performance score: 55

    55/100

    Your mobile performance score is 55 (desktop: 47). Pages that score under 90 lose visitors before the first paint.

  • Render-blocking requests

    950 ms

    6 files block the first paint until they finish downloading. Deferring or inlining them could save about 950 ms.

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 793 ms. During a long task the page ignores taps.

  • Google/Doubleclick Ads adds 581 ms

    581 ms

    Google/Doubleclick Ads costs a phone 581 ms of main-thread work and 600 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Google Tag Manager adds 517 ms

    517 ms

    Google Tag Manager costs a phone 517 ms of main-thread work and 530 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Reduce unused CSS

    450 ms · 51 KiB

    About 51 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 450 ms faster on a phone.

  • ay.delivery adds 396 ms

    396 ms

    ay.delivery costs a phone 396 ms of main-thread work and 290 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Integral Ad Science adds 299 ms

    299 ms

    Integral Ad Science costs a phone 299 ms of main-thread work and 106 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • confiant-integrations.net adds 255 ms

    255 ms

    confiant-integrations.net costs a phone 255 ms of main-thread work and 182 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Improve image delivery

    111 KiB

    7 images could be 111 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen.

  • Legacy JavaScript

    64 KiB

    Polyfills for old browsers add 64 KiB JavaScript that modern phones do not need.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

  • Minify JavaScript

    3 KiB

    3 KiB could be saved by minifying JavaScript.

1 checks passed
  • Server response: 17 ms

    17 ms

    Your server sent the HTML in 17 ms, well inside Google's 600 ms guideline.

Core Web Vitals

6 to fix67
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Time to Interactive: 33.4 s

    33.4 s

    The page becomes fully interactive after 33.4 s. Good is under 3.8 s.

  • Total Blocking Time: 3.9 s

    3.9 s

    Scripts block taps and scrolling for 3.9 s in total while the page loads. Good is under 200 ms.

  • Speed Index: 11.3 s

    11.3 s

    Visually, the page fills in at 11.3 s (Speed Index). Good is under 3.4 s.

  • Real-user INP: 272 ms

    272 ms

    Real visitors wait 272 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Largest Contentful Paint: 2.9 s

    2.9 s

    Your largest element takes 2.9 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the text “Search places or paste a link”.

  • Tap response (INP) held steady for real visitors

    +8%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 211 ms to 228 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    +1%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 1.6 s to 1.6 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

6 checks passed
  • Real-user LCP: 1.4 s

    1.4 s

    Real visitors wait 1.4 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user CLS: 0.06

    0.06

    For real visitors the layout shifts by 0.06 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.3 s

    1.3 s

    Real visitors see the first content after 1.3 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 540 ms

    540 ms

    Real visitors wait 540 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • First Contentful Paint: 1.7 s

    1.7 s

    The first text or image appears after 1.7 s, inside the 1.8 s “good” threshold.

  • Cumulative Layout Shift: 0.063

    0.063

    The layout barely moves while loading (CLS 0.063, good is under 0.1).

Images and page weight

1 to fix70
  • Page weight: 4.6 MB in 393 requests

    4.6 MB

    Your homepage downloads 4.6 MB in 393 requests on a phone: scripts 3.0 MB (77), other files 1.1 MB (224) and images 271 KiB (67). Under 2 MB keeps phones on slow connections fast.

  • About 1.3 g of CO₂ per visit

    1.30 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.30 g of CO₂e: 156.4 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

3 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images load when needed

    Images below the first screen wait until the visitor scrolls to them.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

5 to fixGoogle 8391
  • <svg> elements with an img or image role must have alternative text (1 element)

    <svg> elements with an img or image role must have alternative text: 1 element on the page fails this check, rated serious by axe-core.

  • 1 tap target too small

    1 tap target is too small or too close together to hit reliably with a finger.

  • 1 button without a name

    1 button has no accessible name, so screen readers announce just “button”.

  • Landmarks should have a unique role or role/label/title (i.e. accessible name) combination (1 element)

    Landmarks should have a unique role or role/label/title (i.e. accessible name) combination: 1 element on the page fails this check, rated moderate by axe-core.

  • Page should contain a level-one heading (1 element)

    Page should contain a level-one heading: 1 element on the page fails this check, rated moderate by axe-core.

  • Elements with visible text labels do not have matching accessible names.

    Elements with visible text labels do not have matching accessible names. (1 element).

2 checks passed
  • Every image has alt text

    All 11 images in the HTML carry an alt attribute.

  • 41 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 45 WCAG 2.2 A/AA and best-practice rules on the phone render: 41 passed and 4 failed. 1 more need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

1 to fixGoogle 10090
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • 98 internal links, 16 external

    The homepage links to 98 pages on mapquest.com and 16 external pages.

7 checks passed
  • Meta description: 156 characters

    Your meta description is 156 characters: “Official MapQuest website, find driving directions, maps, live traffic updates and road conditions. Find nearby busines…”.

  • Title: 58 characters

    Your title is a healthy 58 characters: “Official MapQuest - Maps, Driving Directions, Live Traffic”.

  • Canonical URL set

    The canonical URL is https://www.mapquest.com/.

  • Structured data in place

    Structured data found: Organization and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.mapquest.com/sitemap.xml.

AI search readiness

1 to fix65
  • robots.txt blocks 3 AI answer engine crawlers

    3 of 6

    Your robots.txt shuts out ChatGPT search (OAI-SearchBot), ChatGPT (ChatGPT-User) and Perplexity (PerplexityBot). These fetch pages to answer people's questions and cite the source, so your site can't be quoted or linked in those answers.

  • No llms.txt

    There is no https://www.mapquest.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

  • Opted out of AI training for 5 crawlers

    robots.txt blocks GPTBot, ClaudeBot, Google-Extended, Applebot-Extended and CCBot, which collect pages to train models. That's a legitimate choice and doesn't by itself stop the site appearing in AI answers.

2 checks passed
  • Organization data: 5 of 6 facts

    Your Organization JSON-LD gives name, url, logo, sameAs (social profiles) and contact details; description would complete it.

  • Text is in the HTML

    Your server sends the page's text in the HTML (203 words), so crawlers that don't run JavaScript still read it.

Other pages

6 to fix57
  • 2 pages without a title

    https://www.mapquest.com/travel and https://www.mapquest.com/routeplanner have no <title>, so Google invents the link text in results.

  • 2 pages point its canonical at the homepage

    https://www.mapquest.com/plans and https://www.mapquest.com/collections declare the homepage as their canonical URL, which tells Google they are copies of the homepage and keeps them out of search results. A site-wide template setting usually causes this.

  • 3 pages share a title

    /, https://www.mapquest.com/plans and https://www.mapquest.com/collections all use the title “Official MapQuest - Maps, Driving Directions, Live Traffic”. Search engines can't tell which page to show for a search, so each competes with the others.

  • 2 pages without a meta description

    https://www.mapquest.com/travel and https://www.mapquest.com/routeplanner have no meta description, so Google writes the search snippet from whatever text it finds.

  • 2 pages share a meta description

    https://www.mapquest.com/plans and https://www.mapquest.com/collections use the same meta description. A description written for each page earns more clicks.

  • 4 pages without an H1

    https://www.mapquest.com/plans, https://www.mapquest.com/collections, https://www.mapquest.com/travel and https://www.mapquest.com/routeplanner have no <h1> headline, so visitors and search engines get no clear main topic.

  • 3 pages with very little text

    https://www.mapquest.com/plans, https://www.mapquest.com/directions and https://www.mapquest.com/collections have under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 87 found) and read each the way a search engine does.

2 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

Best practices

4 to fixGoogle 5086
  • 89 small tap targets

    89 of 110 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 17 third-party cookies

    17 third-party cookies are set on load; browsers are restricting these, so whatever relies on them breaks.

  • Deprecated browser APIs

    The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).

  • 1 distorted image

    1 image is displayed at the wrong aspect ratio, so it looks stretched or squashed.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

  • Missing source maps

    Large scripts ship without source maps.

2 checks passed
  • No console errors

    No JavaScript errors were logged while the page loaded on a phone.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

6 to fix61
  • No calls to action

    We found no call-to-action buttons or links (such as “Book a demo” or “Get a quote”) anywhere on the homepage.

  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No phone number on the homepage

    A local customer looking to call finds no phone number on the homepage. Add one, ideally as a tap-to-call link.

  • Thin social proof

    Social proof on the homepage: 2 trust badges. Pairing it with named testimonials or customer logos makes it far more convincing.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • Only about 196 words

    The homepage has only about 196 words of visible text; thin pages give Google and first-time buyers little to go on.

  • No opening hours

    The homepage shows no opening hours. If customers visit or call, show when.

  • No map or directions link

    There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

3 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Log in or sign up”.

  • 2 short forms

    2 short forms (1 field at most) are right on the homepage.

  • Analytics in place

    Analytics detected: Google Tag Manager.

Privacy and tracking

  • 6 trackers load before any consent

    6

    Before a visitor clicks anything, the page loads Amazon Ads, Comscore, Google Ads, Google Analytics and Google Tag Manager and 1 more (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

  • 9 cookies set on arrival

    9

    Opening the homepage sets 9 cookies (measured from a US location before any click).

  • 17 other companies contacted

    Loading the homepage contacts 17 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at mapquest.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

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This review found 43 issues on mapquest.com, including 19 speed issues, 1 SEO issue and 6 conversion gaps. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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