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rakuten.com website review
Visit site (opens in a new tab)Reviewed 12 October 202626 issues · 60 checks
This review found 26 issues worth fixing on rakuten.com, 4 of them high impact, across 60 checks. The most urgent: fails Core Web Vitals for real visitors. Google's speed test didn't respond, so speed is not measured here; your full playbook measures it. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.
- Homepage
- Phone render
- Links and pages
- Google PageSpeed
Google PageSpeed Insights (opens in a new tab), mobile
Site score
Not scored yet: Google's speed test didn't run in this review. Re-run the review to get a score.
Show as table
| Date | Real-visitor load time (LCP) |
|---|---|
| Apr 18, 2026 | 2.1 s |
| Apr 25, 2026 | 2.1 s |
| May 2, 2026 | 2.1 s |
| May 9, 2026 | 2.2 s |
| May 16, 2026 | 2.3 s |
| May 23, 2026 | 2.3 s |
| May 30, 2026 | 2.3 s |
| Jun 6, 2026 | 2.3 s |
| Jun 13, 2026 | 2.3 s |
| Jun 20, 2026 | 2.4 s |
| Jun 27, 2026 | 2.4 s |
| Jul 4, 2026 | 2.4 s |
| Jul 11, 2026 | 2.5 s |
| Jul 18, 2026 | 2.5 s |
| Jul 25, 2026 | 2.5 s |
| Aug 1, 2026 | 2.5 s |
| Aug 8, 2026 | 2.5 s |
| Aug 15, 2026 | 2.5 s |
| Aug 22, 2026 | 2.5 s |
| Aug 29, 2026 | 2.5 s |
| Sep 5, 2026 | 2.4 s |
| Sep 12, 2026 | 2.4 s |
| Sep 19, 2026 | 2.4 s |
| Sep 26, 2026 | 2.5 s |
| Oct 3, 2026 | 2.5 s |
Show as table
| Date | Real-visitor tap response (INP) |
|---|---|
| Apr 18, 2026 | 218 ms |
| Apr 25, 2026 | 221 ms |
| May 2, 2026 | 227 ms |
| May 9, 2026 | 235 ms |
| May 16, 2026 | 238 ms |
| May 23, 2026 | 238 ms |
| May 30, 2026 | 236 ms |
| Jun 6, 2026 | 230 ms |
| Jun 13, 2026 | 227 ms |
| Jun 20, 2026 | 228 ms |
| Jun 27, 2026 | 230 ms |
| Jul 4, 2026 | 233 ms |
| Jul 11, 2026 | 237 ms |
| Jul 18, 2026 | 237 ms |
| Jul 25, 2026 | 237 ms |
| Aug 1, 2026 | 243 ms |
| Aug 8, 2026 | 253 ms |
| Aug 15, 2026 | 266 ms |
| Aug 22, 2026 | 268 ms |
| Aug 29, 2026 | 266 ms |
| Sep 5, 2026 | 262 ms |
| Sep 12, 2026 | 254 ms |
| Sep 19, 2026 | 262 ms |
| Sep 26, 2026 | 270 ms |
| Oct 3, 2026 | 275 ms |
Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.
One score from every part of this review. How it works
Speed
Not measured in this review.
Core Web Vitals
Fails Core Web Vitals for real visitors
Real Chrome users on phones do not pass Google's Core Web Vitals on your site (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.
Real-user LCP: 2.5 s
2.5 sReal visitors wait 2.5 s for the largest content to appear (75th percentile). Good is under 2.5 s.
Real-user INP: 282 ms
282 msReal visitors wait 282 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.
Real-user CLS: 0.11
0.11For real visitors the layout shifts by 0.11 (75th percentile). Good is under 0.1.
Tap response (INP) got 24% slower for real visitors
+24%Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 218 ms to 275 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).
Largest content (LCP) got 20% slower for real visitors
+20%Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 2.1 s to 2.5 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).
Real-user FCP: 1.9 s
1.9 sReal visitors see the first content after 1.9 s (75th percentile). Good is under 1.8 s.
Real-user TTFB: 1.5 s
1.5 sReal visitors wait 1.5 s for your server to start answering (75th percentile). Good is under 800 ms.
Images and page weight
1 image far larger than shown
20 KiB1 image is downloaded at several times the size a phone draws it, for example lifestyle-image-online.jpg at 940 px wide, shown at 252 px. Resized copies would save about 20 KiB.
1 image in older formats
1 image (57 KiB) is JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.
About 0.5 g of CO₂ per visit
0.46 gBy the Sustainable Web Design model, a visit to your homepage emits about 0.46 g of CO₂e: 55.3 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.
2 checks passed
Page weight: 1.6 MB
1.6 MBYour homepage downloads 1.6 MB on a phone, 381 KiB of it images (23%). That is a lean page.
Images load when needed
Images below the first screen wait until the visitor scrolls to them.
Accessibility
Hidden but focusable
1 element hidden from screen readers can still receive keyboard focus.
<html> element must have a lang attribute (1 element)
<html> element must have a lang attribute: 1 element on the page fails this check, rated serious by axe-core.
Links look like plain text
1 link inside paragraphs relies on colour alone to stand out.
All page content should be contained by landmarks (27 elements)
All page content should be contained by landmarks: 27 elements on the page fail this check, rated moderate by axe-core.
No main landmark
The page has no <main> landmark, so screen-reader users cannot jump straight to the content.
Zoom is disabled
The viewport tag blocks pinch-zoom, which low-vision visitors rely on.
1 form field without a label
1 form field has no label, so screen readers announce an empty box and autofill guesses.
No page language
The <html> element has no lang attribute, so screen readers may read the page in the wrong voice and accent.
2 checks passed
Every image has alt text
All 107 images in the HTML carry an alt attribute.
38 automated accessibility rules passed
axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 44 WCAG 2.2 A/AA and best-practice rules on the phone render: 38 passed and 6 failed. 2 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.
SEO
140 internal links, 31 external
The homepage links to 140 pages on rakuten.com and 31 external pages.
8 checks passed
Meta description: 156 characters
Your meta description is 156 characters: “Since 1999, we've paid our members over $3.6 Billion in Cash Back. Join now for an extra 10% Cash Back boost. Shop 3,50…”.
One H1 headline
Your main headline reads: “.css-gyp8mm{visibility:hidden;}Earn Cash Back.css-oo9vzn{position:absolute;top:0px;left:0px;width:100%;}Earn Cash Backw…”.
Title: 42 characters
Your title is a healthy 42 characters: “Coupons, Promo Codes & Cash Back | Rakuten”.
Canonical URL set
The canonical URL is https://www.rakuten.com/.
Structured data in place
Structured data found: WebSite.
Open Graph tags complete
Open Graph tags are complete, so shared links show a title, description and image.
robots.txt in place
robots.txt is in place and points crawlers to your sitemap.
XML sitemap found
Your XML sitemap is reachable at https://www.rakuten.com/sitemap-index.xml.
AI search readiness
No Organization structured data
There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.
No llms.txt
There is no https://www.rakuten.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.
2 checks passed
AI answer engines may read the site
Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.
Text is in the HTML
Your server sends the page's text in the HTML (1,394 words), so crawlers that don't run JavaScript still read it.
Other pages
11 linked pages hidden from search
https://www.rakuten.com/apple_4289-xfas, https://www.rakuten.com/temu_21176-xfas, https://www.rakuten.com/macys_8333-xfas, https://www.rakuten.com/target_5246-xfas, https://www.rakuten.com/ultabeauty_4207-xfas and https://www.rakuten.com/bestbuy_4767-xfas and 5 others are marked noindex but linked from your homepage. If they are meant to be found, remove the noindex.
14 pages share 2 titles
/, https://www.rakuten.com/apple_4289-xfas, https://www.rakuten.com/temu_21176-xfas, https://www.rakuten.com/macys_8333-xfas, https://www.rakuten.com/target_5246-xfas and https://www.rakuten.com/ultabeauty_4207-xfas and 6 others all use the title “Coupons, Promo Codes & Cash Back | Rakuten”, and 1 other title repeat too. Search engines can't tell which page to show for a search, so each competes with the others.
13 pages share a meta description
https://www.rakuten.com/extension and https://www.rakuten.com/mobile use the same meta description. A description written for each page earns more clicks.
1 link to non-canonical URLs
Your homepage links to 1 page by a URL that isn't its canonical one, for example https://www.rakuten.com/amazon.htm, whose canonical is https://www.rakuten.com/shop/amazon. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.
13 pages without an H1
https://www.rakuten.com/extension, https://www.rakuten.com/mobile, https://www.rakuten.com/apple_4289-xfas, https://www.rakuten.com/temu_21176-xfas, https://www.rakuten.com/macys_8333-xfas and https://www.rakuten.com/target_5246-xfas and 7 others have no <h1> headline, so visitors and search engines get no clear main topic.
15 internal pages checked
We fetched 15 pages linked from your homepage (of 88 found) and read each the way a search engine does.
3 checks passed
Linked pages load
All 15 pages we checked loaded without an error.
Every page has a meta description
All 15 pages that loaded have a meta description.
Every page has a title
All 15 pages that loaded have a <title>.
Best practices
2 JavaScript errors while loading
2 errors were logged to the browser console while the page loaded, for example “Access to XMLHttpRequest at 'https://static.rakuten.com/assets/ac/_next/static/css/ee629d30129a87df.css' from origin 'h…”.
2 checks passed
Tap targets are thumb-sized
97 of 101 tappable elements near the top are at least 24 px.
Mobile viewport set
The page declares a mobile viewport.
Content and conversion
No direct contact details
No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.
No form on the homepage
There is no form on the homepage, so every lead has to click through to another page first.
No risk reducer
No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.
About 982 words of copy
The homepage carries about 982 words of visible text.
4 checks passed
Clear next step on the first screen
On a phone, the first screen shows a clear next step: “Join for Free”.
5 calls to action
The homepage has 5 calls to action, for example “Join for Free”, “Terms Apply” and “Learn More About Dining”.
Social proof on the page
Social proof on the homepage: 1 trust badge and “37k reviews”.
Analytics in place
Analytics detected: Google Tag Manager.
Privacy and tracking
2 trackers load before any consent
2Before a visitor clicks anything, the page loads Google Analytics and Meta Pixel (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.
22 cookies set on arrival
22Opening the homepage sets 22 cookies (measured from a US location before any click).
No consent tool detected
No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.
7 other companies contacted
Loading the homepage contacts 7 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.
Security, domain, email and software versions
The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at rakuten.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.
Go beyond the website
What your $25 Growth Playbook adds
This review found 26 issues on rakuten.com, including 8 speed issues and 1 conversion gap. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.
- 28 research agents read your site, reviews, competitors, communities and public filings
- Customer review mining (G2, Capterra, Trustpilot and more) and voice-of-pain analysis in your buyers’ own words
- Competitor intelligence with battlecards for your closest rivals
- Ideal customer profile, buyer segments and buying-stage funnel
- Ranked channels, outreach sequences and content angles
- Live Reddit threads where buyers ask for what you sell, with draft replies
- Earned media and PR openings
- At least 20 ideas with evidence, a step-by-step playbook, metric, owner, effort and impact, grouped into this week, this quarter, big bets and wildcards, plus a 30/60/90-day roadmap
- PDF, Markdown, CSV, Notion and Linear exports, and a shareable page your team can track progress on
- Refresh the playbook later to see what changed
14-day money-back guarantee: not happy for any reason, email us within 14 days and we refund in full.