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safeway.com website review

Visit site (opens in a new tab)Reviewed 12 October 202630 issues · 60 checks

This review found 30 issues worth fixing on safeway.com, 11 of them high impact, across 60 checks. The most urgent: fails Core Web Vitals for real visitors. Google's speed test didn't respond, so speed is not measured here; your full playbook measures it. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Site score

Not scored yet: Google's speed test didn't run in this review. Re-run the review to get a score.

Real-visitor load time (LCP)75th percentile, phones
4.1 s3.3 sApr 18Oct 33.9 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20263.4 s
Apr 25, 20263.4 s
May 2, 20263.5 s
May 9, 20263.5 s
May 16, 20263.6 s
May 23, 20263.6 s
May 30, 20263.6 s
Jun 6, 20263.6 s
Jun 13, 20263.5 s
Jun 20, 20263.5 s
Jun 27, 20263.5 s
Jul 4, 20263.5 s
Jul 11, 20263.6 s
Jul 18, 20263.5 s
Jul 25, 20263.5 s
Aug 1, 20263.5 s
Aug 8, 20263.5 s
Aug 15, 20263.6 s
Aug 22, 20263.7 s
Aug 29, 20263.8 s
Sep 5, 20263.9 s
Sep 12, 20264.0 s
Sep 19, 20264.0 s
Sep 26, 20264.0 s
Oct 3, 20263.9 s
Real-visitor tap response (INP)75th percentile, phones
187 ms168 msApr 18Oct 3184 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026170 ms
Apr 25, 2026171 ms
May 2, 2026171 ms
May 9, 2026171 ms
May 16, 2026171 ms
May 23, 2026173 ms
May 30, 2026174 ms
Jun 6, 2026178 ms
Jun 13, 2026179 ms
Jun 20, 2026180 ms
Jun 27, 2026181 ms
Jul 4, 2026182 ms
Jul 11, 2026182 ms
Jul 18, 2026183 ms
Jul 25, 2026182 ms
Aug 1, 2026180 ms
Aug 8, 2026181 ms
Aug 15, 2026181 ms
Aug 22, 2026182 ms
Aug 29, 2026183 ms
Sep 5, 2026184 ms
Sep 12, 2026185 ms
Sep 19, 2026185 ms
Sep 26, 2026184 ms
Oct 3, 2026184 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

No screenshot is available for this review.

Speed

Not measured in this review.

Core Web Vitals

5 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on your site (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user CLS: 0.31

    0.31

    For real visitors the layout shifts by 0.31 (75th percentile). Good is under 0.1.

  • Real-user LCP: 3.9 s

    3.9 s

    Real visitors wait 3.9 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user FCP: 2.3 s

    2.3 s

    Real visitors see the first content after 2.3 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 1.1 s

    1.1 s

    Real visitors wait 1.1 s for your server to start answering (75th percentile). Good is under 800 ms.

  • Tap response (INP) held steady for real visitors

    +8%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 170 ms to 184 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) got 16% slower for real visitors

    +16%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 3.4 s to 3.9 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

1 checks passed
  • Real-user INP: 185 ms

    185 ms

    Real visitors wait 185 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

Images and page weight

3 to fix53
  • Page weight: 6.7 MB

    6.7 MB

    Your homepage downloads 6.7 MB on a phone, 2.5 MB of it images (38%). Under 2 MB keeps phones on slow connections fast.

  • 13 images below the first screen load straight away

    13 images further down the page (1.5 MB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • 5 images in older formats

    5 images (1.3 MB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • About 1.9 g of CO₂ per visit

    1.89 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.89 g of CO₂e: 227.0 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

7 to fix89
  • Certain ARIA roles must be contained by particular parents (1 element)

    Certain ARIA roles must be contained by particular parents: 1 element on the page fails this check, rated critical by axe-core.

  • Orphan list items

    Some list items are not inside a list.

  • 5 tap targets too small

    5 tap targets are too small or too close together to hit reliably with a finger.

  • Malformed lists

    Some lists contain elements other than list items, which screen readers announce wrongly.

  • 4 images without alt text

    4 images have no alt text, which hurts accessibility and image search.

  • Landmarks should have a unique role or role/label/title (i.e. accessible name) combination (1 element)

    Landmarks should have a unique role or role/label/title (i.e. accessible name) combination: 1 element on the page fails this check, rated moderate by axe-core.

  • All page content should be contained by landmarks (1 element)

    All page content should be contained by landmarks: 1 element on the page fails this check, rated moderate by axe-core.

  • Headings skip levels

    Headings skip levels (h1 → h3), which makes the page harder to scan with a screen reader.

1 checks passed
  • 49 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 55 WCAG 2.2 A/AA and best-practice rules on the phone render: 49 passed and 6 failed. 5 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

5 to fix79
  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • 2 H1 headlines

    There are 2 <h1> headlines (“Shopped with us before?” and “Hi, {firstName}! We think you might have more tha…”). One clear main headline is easier for people and search engines.

  • No canonical URL

    No canonical URL, so duplicate versions of the homepage (with or without www, with tracking parameters) can split ranking signals.

  • Meta description is long (164 characters)

    Your meta description is 164 characters; Google truncates after about 160, so the end of your pitch is cut.

  • No social preview image

    No Open Graph image (also missing: og:title, og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is incomplete here.

  • 293 internal links, 44 external

    The homepage links to 293 pages on safeway.com and 44 external pages.

3 checks passed
  • Title: 60 characters

    Your title is a healthy 60 characters: “Grocery Delivery Near You - Order Groceries Online | Safeway”.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.safeway.com/shop/sitemaps/sitemap-index.xml.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no /llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (1,981 words), so crawlers that don't run JavaScript still read it.

Other pages

4 to fix65
  • 2 pages without a title

    /customer-account/payment and /loyalty/mylist have no <title>, so Google invents the link text in results.

  • 3 linked pages hidden from search

    /lp/supported-browsers.html, /customer-account/payment and /loyalty/mylist are marked noindex but linked from your homepage. If they are meant to be found, remove the noindex.

  • 5 pages share a title

    /customer-account/account-dashboard, /customer-account/account-settings, /customer-account/family-members, /customer-account/rewards and /customer-account/refer-program all use the title “Customer Account”. Search engines can't tell which page to show for a search, so each competes with the others.

  • 13 pages without a meta description

    /lp/supported-browsers.html, /erums/store/prebook, /customer-account/account-dashboard, /shop/purchases/buy-it-again.html, /order-account/orders and /schedule-and-save/manage and 7 others have no meta description, so Google writes the search snippet from whatever text it finds.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 199 found) and read each the way a search engine does.

3 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Every page has an H1

    Each page we checked has a main headline.

Best practices

2 to fix78
  • 1 broken image

    1 image failed to load on a phone, for example https://bat.bing.com/action/0?ti=25025198&Ver=2&mid=45f7b9a4-fe2d-4d8c-9207-c043910ec396&bo=1&sid=2483f0a0c60611f1be2e4921a7a31e6f&vid=248403b0c60611f1986fd1fc331607b5&vids=1&msclkid=N&pi=918639831&lg.

  • 6 JavaScript errors while loading

    6 errors were logged to the browser console while the page loaded, for example “Loading the font 'data:application/font-woff;charset=utf-8;base64,d09GRgABAAAAABDkAAsAAAAAG6gAAQAAAAAAAAAAAAAAAAAAAAAAA…”.

2 checks passed
  • Tap targets are thumb-sized

    170 of 205 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

3 to fix71
  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • About 1,529 words of copy

    The homepage carries about 1,529 words of visible text.

4 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Shop now” and “Halloween treats Shop now”.

  • 21 calls to action

    The homepage has 21 calls to action, for example “Buy It Again”, “Manage Schedule & Save” and “Contact Us”.

  • 1 short form

    A short form (1 field at most) is right on the homepage.

  • Risk reducer mentioned

    A guarantee or risk reducer (money-back, free trial, no credit card or similar) is mentioned on the page.

Privacy and tracking

  • 6 trackers load before any consent

    6

    Before a visitor clicks anything, the page loads Google Ads, Google Tag Manager, Meta Pixel, Microsoft Ads and Pinterest Tag and 1 more (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

  • 27 cookies set on arrival

    27

    Opening the homepage sets 27 cookies (measured from a US location before any click).

  • 41 other companies contacted

    Loading the homepage contacts 41 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at safeway.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

Framework
Next.js

Company

Founded
1915
Headquarters
Pleasanton

Upkeep, stack, hiring and company data from programmable.info

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This review found 30 issues on safeway.com, including 5 speed issues, 5 SEO issues and 3 conversion gaps. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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