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samsung.com website review

Visit site (opens in a new tab)Reviewed 12 October 202622 issues · 60 checks

This review found 22 issues worth fixing on samsung.com, 4 of them high impact, across 60 checks. The most urgent: fails Core Web Vitals for real visitors. Google's speed test didn't respond, so speed is not measured here; your full playbook measures it. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Site score

Not scored yet: Google's speed test didn't run in this review. Re-run the review to get a score.

Real-visitor load time (LCP)75th percentile, phones
2.7 s2.6 sApr 18Oct 32.6 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20262.6 s
Apr 25, 20262.6 s
May 2, 20262.7 s
May 9, 20262.6 s
May 16, 20262.6 s
May 23, 20262.6 s
May 30, 20262.6 s
Jun 6, 20262.7 s
Jun 13, 20262.7 s
Jun 20, 20262.7 s
Jun 27, 20262.7 s
Jul 4, 20262.6 s
Jul 11, 20262.6 s
Jul 18, 20262.6 s
Jul 25, 20262.7 s
Aug 1, 20262.7 s
Aug 8, 20262.7 s
Aug 15, 20262.7 s
Aug 22, 20262.7 s
Aug 29, 20262.7 s
Sep 5, 20262.7 s
Sep 12, 20262.6 s
Sep 19, 20262.6 s
Sep 26, 20262.6 s
Oct 3, 20262.6 s
Real-visitor tap response (INP)75th percentile, phones
469 ms310 msApr 18Oct 3392 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026361 ms
Apr 25, 2026365 ms
May 2, 2026365 ms
May 9, 2026360 ms
May 16, 2026350 ms
May 23, 2026338 ms
May 30, 2026334 ms
Jun 6, 2026335 ms
Jun 13, 2026341 ms
Jun 20, 2026350 ms
Jun 27, 2026354 ms
Jul 4, 2026355 ms
Jul 11, 2026339 ms
Jul 18, 2026328 ms
Jul 25, 2026328 ms
Aug 1, 2026346 ms
Aug 8, 2026381 ms
Aug 15, 2026415 ms
Aug 22, 2026446 ms
Aug 29, 2026451 ms
Sep 5, 2026439 ms
Sep 12, 2026419 ms
Sep 19, 2026404 ms
Sep 26, 2026397 ms
Oct 3, 2026392 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

No screenshot is available for this review.

Speed

Not measured in this review.

Core Web Vitals

6 to fix0
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on your site (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user LCP: 2.6 s

    2.6 s

    Real visitors wait 2.6 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 392 ms

    392 ms

    Real visitors wait 392 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.25

    0.25

    For real visitors the layout shifts by 0.25 (75th percentile). Good is under 0.1.

  • Real-user FCP: 2.1 s

    2.1 s

    Real visitors see the first content after 2.1 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 965 ms

    965 ms

    Real visitors wait 965 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Tap response (INP) held steady for real visitors

    +9%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 361 ms to 392 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    0%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 2.6 s to 2.6 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

Images and page weight

1 to fix85
  • Page weight: 2.3 MB

    2.3 MB

    Your homepage downloads 2.3 MB on a phone, 944 KiB of it images (41%). Under 2 MB keeps phones on slow connections fast.

  • 1 image below the first screen load straight away

    1 image further down the page (33 KiB) download before anyone scrolls to it. Adding loading="lazy" lets the first screen load first.

  • About 0.6 g of CO₂ per visit

    0.64 g

    By the Sustainable Web Design model, a visit to your homepage emits about 0.64 g of CO₂e: 77.0 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

2 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

2 to fix97
  • 3 images without alt text

    3 images have no alt text, which hurts accessibility and image search.

  • All page content should be contained by landmarks (2 elements)

    All page content should be contained by landmarks: 2 elements on the page fail this check, rated moderate by axe-core.

1 checks passed
  • 43 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 44 WCAG 2.2 A/AA and best-practice rules on the phone render: 43 passed and 1 failed. 6 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

1 to fix93
  • Title is long (74 characters)

    Your title is 74 characters, so Google will cut it off around 60: “Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US”.

  • 280 internal links, 19 external

    The homepage links to 280 pages on samsung.com and 19 external pages.

7 checks passed
  • Meta description: 152 characters

    Your meta description is 152 characters: “Discover the latest in electronic & smart appliance technology with Samsung. Find the next big thing from smartphones &…”.

  • One H1 headline

    Your main headline reads: “Samsung”.

  • Canonical URL set

    The canonical URL is https://www.samsung.com/us/.

  • Structured data in place

    Structured data found: Corporation, WebPage and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.samsung.com/sitemap.xml.

AI search readiness

100
4 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 6 of 6 facts

    Your Organization JSON-LD gives name, url, logo, sameAs (social profiles), description and contact details.

  • Text is in the HTML

    Your server sends the page's text in the HTML (1,095 words), so crawlers that don't run JavaScript still read it.

  • llms.txt published

    The site publishes /llms.txt (4 KiB, 31 links), a plain-text guide to the site for AI tools.

Other pages

4 to fix79
  • 2 linked pages hidden from search

    /us/smartphones/galaxy-z-flip8/buy and /us/watches/galaxy-watch-ultra2/buy are marked noindex but linked from your homepage. If they are meant to be found, remove the noindex.

  • 2 pages share a title

    /us/shop/all-deals and /us/shop all use the title “Limited-Time Offers & Everyday Savings on Essentials | Samsung US”. Search engines can't tell which page to show for a search, so each competes with the others.

  • 2 pages share a meta description

    /us/shop/all-deals and /us/shop use the same meta description. A description written for each page earns more clicks.

  • 9 links to non-canonical URLs

    Your homepage links to 9 pages by a URL that isn't their canonical one, for example /us/shop/all-deals, whose canonical is /us//offer. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.

  • 8 pages with very little text

    /us/tablets/galaxy-tab-s12/buy, /us/smartphones/galaxy-s26-ultra/buy, /us/smartphones/galaxy-z-fold8/buy, /us/smartphones/galaxy-z-fold8-ultra/buy, /us/lifestyle-tvs/the-frame/85-inch-the-frame-pro-neo-qled-4k-tv-ls03hw-sku-qn85ls03hwfxza and /us/audio-devices/wireless-speaker/music-studio-7-dolby-atmos-speaker-sku-hw-ls70h-za and 2 others have under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

  • 5 pages slow to respond

    /us/audio-devices/wireless-speaker/music-studio-7-dolby-atmos-speaker-sku-hw-ls70h-za, /us/monitors/gaming/27-inch-odyssey-oled-g8-g80sh-4k-gaming-monitor-sku-ls27hg802snxza, /us/home-appliances/refrigerators/bespoke/bespoke-29-cu-ft-4-door-french-door-refrigerator-with-ai-family-hub-ai-vision-inside-in-charcoal-glass-and-stainless-steel-rf90f29aecraa, /us/home-appliances/all-in-one-washer-dryer-combo/electric/5-3-cu-ft-bespoke-ai-laundry-combo-vented-all-in-one-ultra-capacity-washer-and-electric-dryer-with-ai-home-in--brushed-black-wd90f53avbus and /us/home-appliances/ranges/gas/bespoke-6-0-cu-ft-smart-slide-in-gas-range-with-smart-oven-camera-illuminated-precision-knobs-in-stainless-steel-nsg6dg8700sraa took over 3 s to send their HTML from our server.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 164 found) and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Every page has a meta description

    All 15 pages that loaded have a meta description.

  • Every page has an H1

    Each page we checked has a main headline.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

2 to fix78
  • 4 broken images

    4 images failed to load on a phone, for example https://www.samsung.com/us/.

  • 2 JavaScript errors while loading

    2 errors were logged to the browser console while the page loaded, for example “Failed to load resource: net::ERR_FAILED”.

2 checks passed
  • Tap targets are thumb-sized

    14 of 16 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

6 to fix56
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No phone number on the homepage

    A local customer looking to call finds no phone number on the homepage. Add one, ideally as a tap-to-call link.

  • Thin social proof

    Social proof on the homepage: 94 testimonial or review blocks. Pairing it with named testimonials or customer logos makes it far more convincing.

  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No opening hours

    The homepage shows no opening hours. If customers visit or call, show when.

  • No map or directions link

    There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 389 words of copy

    The homepage carries about 389 words of visible text.

2 checks passed
  • 40 calls to action

    The homepage has 40 calls to action, for example “Shop Explore Shop”, “Shop” and “Buy Direct Get More”.

  • 7 short forms

    7 short forms (1 field at most) are right on the homepage.

Privacy and tracking

  • 4 trackers load before any consent

    4

    Before a visitor clicks anything, the page loads Google Ads, Google Tag Manager, The Trade Desk and X (Twitter) Ads (measured from a US location before any click). A consent tool (TrustArc) is installed; check it blocks these until visitors agree where the law requires it.

  • 18 cookies set on arrival

    18

    Opening the homepage sets 18 cookies (measured from a US location before any click).

  • 15 other companies contacted

    Loading the homepage contacts 15 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: TrustArc

    A consent management tool (TrustArc) loads with the page.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at samsung.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

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This review found 22 issues on samsung.com, including 6 speed issues, 1 SEO issue and 6 conversion gaps. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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