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squaretrade.com website review

Visit site (opens in a new tab)Reviewed 2 November 202629 issues · 77 checks

This review found 29 issues worth fixing on squaretrade.com, 12 of them high impact, across 77 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
2.3 s1.9 sMay 16Oct 311.9 s
Show as table
DateReal-visitor load time (LCP)
May 16, 20262.3 s
May 23, 20262.3 s
May 30, 20262.3 s
Jun 6, 20262.3 s
Jun 13, 20262.2 s
Jun 20, 20262.2 s
Jun 27, 20262.2 s
Jul 4, 20262.2 s
Jul 11, 20262.2 s
Jul 18, 20262.1 s
Jul 25, 20262.1 s
Aug 1, 20262.1 s
Aug 8, 20262.1 s
Aug 15, 20262.0 s
Aug 22, 20262.0 s
Aug 29, 20262.0 s
Sep 5, 20262.0 s
Sep 12, 20262.0 s
Sep 19, 20262.0 s
Sep 26, 20262.0 s
Oct 3, 20262.0 s
Oct 10, 20261.9 s
Oct 17, 20261.9 s
Oct 24, 20261.9 s
Oct 31, 20261.9 s
Real-visitor tap response (INP)75th percentile, phones
104 ms97 msMay 16Oct 31103 ms
Show as table
DateReal-visitor tap response (INP)
May 16, 202698 ms
May 23, 202699 ms
May 30, 2026101 ms
Jun 6, 2026101 ms
Jun 13, 2026102 ms
Jun 20, 2026102 ms
Jun 27, 2026102 ms
Jul 4, 2026102 ms
Jul 11, 2026102 ms
Jul 18, 2026102 ms
Jul 25, 2026102 ms
Aug 1, 2026103 ms
Aug 8, 2026103 ms
Aug 15, 2026103 ms
Aug 22, 2026102 ms
Aug 29, 2026102 ms
Sep 5, 2026102 ms
Sep 12, 2026101 ms
Sep 19, 2026102 ms
Sep 26, 2026102 ms
Oct 3, 2026103 ms
Oct 10, 2026103 ms
Oct 17, 2026103 ms
Oct 24, 2026103 ms
Oct 31, 2026103 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of squaretrade.com (phone) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. squaretrade.com at 0.6 s0.6 s
  2. squaretrade.com at 1.1 s1.1 s
  3. squaretrade.com at 1.7 s1.7 s
  4. squaretrade.com at 2.2 s2.2 s
  5. squaretrade.com at 2.8 s2.8 s
  6. squaretrade.com at 3.3 s3.3 s
  7. squaretrade.com at 3.9 s3.9 s
  8. squaretrade.com at 4.4 s4.4 s

Speed

7 to fix55
  • Use efficient cache lifetimes

    4.0 s · 2.5 MB

    72 files are served with short cache lifetimes, so returning visitors download them again (2.5 MB).

  • Reduce unused JavaScript

    1.5 s · 265 KiB

    About 265 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 1.5 s faster on a phone.

  • Reduce unused CSS

    1.2 s · 178 KiB

    About 178 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 1.2 s faster on a phone.

  • Render-blocking requests

    1.3 s

    8 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.3 s.

  • Mobile performance score: 55

    55/100

    Your mobile performance score is 55. Pages that score under 90 lose visitors before the first paint.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Optanon, Google Tag Manager and Adobe Tag Manager and others), adding 1.2 MB and 246 ms of main-thread time.

  • site.com adds 13 ms

    13 ms

    site.com costs a phone 13 ms of main-thread work and 752 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Legacy JavaScript

    150 ms · 27 KiB

    Polyfills for old browsers add 27 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.

  • Font display

    100 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 100 ms).

  • 3 long tasks on the main thread

    3 long tasks block the main thread while loading, the longest for 100 ms. During a long task the page ignores taps.

  • Improve image delivery

    50 ms · 5 KiB

    1 image could be 5 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 50 ms faster on a phone.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

2 checks passed
  • Main-thread work: 1.1 s

    A phone's processor spends 1.1 s on main-thread work while loading, 407 ms of it running JavaScript. That is comfortably low.

  • Server response: 36 ms

    36 ms

    Your server sent the HTML in 36 ms, well inside Google's 600 ms guideline.

Core Web Vitals

6 to fix100
  • Largest Contentful Paint: 13.2 s

    13.2 s

    Your largest element takes 13.2 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “mom taking selfie with three kids”.

  • First Contentful Paint: 5.3 s

    5.3 s

    The first text or image appears after 5.3 s on a phone. Good is under 1.8 s.

  • Time to Interactive: 13.3 s

    13.3 s

    The page becomes fully interactive after 13.3 s. Good is under 3.8 s.

  • Speed Index: 7.1 s

    7.1 s

    Visually, the page fills in at 7.1 s (Speed Index). Good is under 3.4 s.

  • Cumulative Layout Shift: 0.117

    0.117

    The layout shifts by 0.117 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • 3 images without width and height

    3 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    +5%

    Over the last 25 four-week periods to 2026-10-31, real Chrome visitors' tap response (inp) went from 98 ms to 103 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

8 checks passed
  • Passes Core Web Vitals for real visitors

    Real Chrome users on phones pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)).

  • Real-user LCP: 1.3 s

    1.3 s

    Real visitors wait 1.3 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 88 ms

    88 ms

    Real visitors wait 88 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.06

    0.06

    For real visitors the layout shifts by 0.06 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.0 s

    1.0 s

    Real visitors see the first content after 1.0 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 564 ms

    564 ms

    Real visitors wait 564 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Largest content (LCP) got 15% faster for real visitors

    -15%

    Over the last 25 four-week periods to 2026-10-31, real Chrome visitors' largest content (lcp) went from 2.3 s to 1.9 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Total Blocking Time: 83 ms

    83 ms

    Scripts block the page for only 83 ms while loading. Good is under 200 ms.

Images and page weight

4 to fix53
  • 2 images over 500 KB

    2 images weigh 1.2 MB together. On a phone connection a single image that size takes seconds.

  • Page weight: 3.5 MB in 96 requests

    3.5 MB

    Your homepage downloads 3.5 MB in 96 requests on a phone: images 1.9 MB (47), scripts 1.2 MB (25) and stylesheets 274 KiB (7). Under 2 MB keeps phones on slow connections fast.

  • 6 images in older formats

    6 images (1.5 MB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 8 images below the first screen load straight away

    8 images further down the page (1.6 MB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 1.0 g of CO₂ per visit

    1.00 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.00 g of CO₂e: 119.9 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

1 to fixGoogle 10098
  • 1 image without alt text

    1 image has no alt text, which hurts accessibility and image search.

1 checks passed
  • 41 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 41 WCAG 2.2 A/AA and best-practice rules on the phone render: 41 passed and 0 failed. 1 more need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

4 to fixGoogle 9283
  • Title is short (25 characters)

    Your title is only 25 characters: “Allstate Protection Plans”. Between 30 and 65 characters leaves room to say what you do and for whom.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • No XML sitemap

    No XML sitemap at https://www.squaretrade.com/sitemap.xml, so Google discovers your pages only by following links.

  • 1 link with vague text

    1 link use generic text like “click here” or “learn more”, which tells Google nothing about the page behind it.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is set, so this is minor.

  • 44 internal links, 5 external

    The homepage links to 44 pages on squaretrade.com and 5 external pages.

5 checks passed
  • Meta description: 131 characters

    Your meta description is 131 characters: “Learn all about Allstate Protection Plans, also known as SquareTrade. File a claim, partner with us, search job opening…”.

  • One H1 headline

    Your main headline reads: “the protection plans that changed the way people think about protection plans”.

  • Canonical URL set

    The canonical URL is https://www.squaretrade.com/.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no https://www.squaretrade.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (611 words), so crawlers that don't run JavaScript still read it.

Other pages

3 to fix75
  • 3 pages without a title

    https://www.squaretrade.com/frontend/general-faq-viewer, https://www.squaretrade.com/frontend/plan-portal and https://www.squaretrade.com/frontend/file-a-claim have no <title>, so Google invents the link text in results.

  • 14 pages without a meta description

    https://www.squaretrade.com/all-plans, https://www.squaretrade.com/frontend/general-faq-viewer, https://www.squaretrade.com/frontend/plan-portal, https://www.squaretrade.com/get-help, https://www.squaretrade.com/partnerships and https://www.squaretrade.com/service-suppliers and 8 others have no meta description, so Google writes the search snippet from whatever text it finds.

  • 3 pages without an H1

    https://www.squaretrade.com/frontend/general-faq-viewer, https://www.squaretrade.com/frontend/plan-portal and https://www.squaretrade.com/frontend/file-a-claim have no <h1> headline, so visitors and search engines get no clear main topic.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 18 found) and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

Best practices

1 to fixGoogle 9693
  • 2 JavaScript errors while loading

    2 errors were logged to the browser console while the page loaded, for example “Access to XMLHttpRequest at 'https://squaretrade.my.site.com/ESWESDNorthAmericaNon1714086554211/assets/styles/bootstrap…”.

  • Missing source maps

    Large scripts ship without source maps.

2 checks passed
  • Tap targets are thumb-sized

    14 of 15 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

2 to fix70
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 526 words of copy

    The homepage carries about 526 words of visible text.

3 checks passed
  • 7 calls to action

    The homepage has 7 calls to action, for example “Buy protection”, “Register your plan” and “Shop plans”.

  • Social proof on the page

    Social proof on the homepage: 20 testimonial or review blocks and 3 trust badges.

  • Analytics in place

    Analytics detected: Google Tag Manager.

Privacy and tracking

  • 2 trackers load before any consent

    2

    Before a visitor clicks anything, the page loads Google Ads and Google Tag Manager (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

  • 3 cookies set on arrival

    3

    Opening the homepage sets 3 cookies, 1 of them by other companies (measured from a US location before any click).

  • 9 other companies contacted

    Loading the homepage contacts 9 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at squaretrade.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

CMS
Drupal
Analytics
Google Tag Manager
Hosting
AWS

Company

Founded
1999
Headquarters
San Francisco

Upkeep, stack, hiring and company data from programmable.info

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