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urban.org website review

Visit site (opens in a new tab)Reviewed 3 November 202643 issues · 88 checks

This review found 43 issues worth fixing on urban.org, 15 of them high impact, across 88 checks. The most urgent: render-blocking requests. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
5.1 s3.2 sMay 16Oct 313.7 s
Show as table
DateReal-visitor load time (LCP)
May 16, 20264.9 s
May 23, 20264.8 s
May 30, 20264.8 s
Jun 6, 20264.6 s
Jun 13, 20264.3 s
Jun 20, 20264.0 s
Jun 27, 20263.7 s
Jul 4, 20263.5 s
Jul 11, 20263.4 s
Jul 18, 20263.4 s
Jul 25, 20263.5 s
Aug 1, 20263.5 s
Aug 8, 20263.6 s
Aug 15, 20263.5 s
Aug 22, 20263.5 s
Aug 29, 20263.5 s
Sep 5, 20263.6 s
Sep 12, 20263.6 s
Sep 19, 20263.6 s
Sep 26, 20263.7 s
Oct 3, 20263.7 s
Oct 10, 20263.7 s
Oct 17, 20263.7 s
Oct 24, 20263.6 s
Oct 31, 20263.7 s
Real-visitor tap response (INP)75th percentile, phones
153 ms126 msMay 16Oct 31135 ms
Show as table
DateReal-visitor tap response (INP)
May 16, 2026129 ms
May 23, 2026134 ms
May 30, 2026139 ms
Jun 6, 2026139 ms
Jun 13, 2026139 ms
Jun 20, 2026139 ms
Jun 27, 2026137 ms
Jul 4, 2026135 ms
Jul 11, 2026137 ms
Jul 18, 2026143 ms
Jul 25, 2026149 ms
Aug 1, 2026149 ms
Aug 8, 2026150 ms
Aug 15, 2026141 ms
Aug 22, 2026136 ms
Aug 29, 2026136 ms
Sep 5, 2026141 ms
Sep 12, 2026147 ms
Sep 19, 2026147 ms
Sep 26, 2026145 ms
Oct 3, 2026141 ms
Oct 10, 2026135 ms
Oct 17, 2026135 ms
Oct 24, 2026132 ms
Oct 31, 2026135 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of urban.org (phone) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. urban.org at 0.4 s0.4 s
  2. urban.org at 0.8 s0.8 s
  3. urban.org at 1.2 s1.2 s
  4. urban.org at 1.6 s1.6 s
  5. urban.org at 1.9 s1.9 s
  6. urban.org at 2.3 s2.3 s
  7. urban.org at 2.7 s2.7 s
  8. urban.org at 3.1 s3.1 s

Speed

12 to fix39
  • Render-blocking requests

    5.3 s

    19 files block the first paint until they finish downloading. Deferring or inlining them could save about 5.3 s.

  • Reduce unused CSS

    3.2 s · 1,019 KiB

    About 1,019 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 3.2 s faster on a phone.

  • Reduce unused JavaScript

    2.9 s · 580 KiB

    About 580 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 2.9 s faster on a phone.

  • Mobile performance score: 39

    39/100

    Your mobile performance score is 39. Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Improve image delivery

    500 ms · 4.0 MB

    11 images could be 4.0 MB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 500 ms faster on a phone.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google Tag Manager, Google CDN and tfaforms.com and others), adding 1.1 MB and 571 ms of main-thread time.

  • Google Tag Manager adds 376 ms

    376 ms

    Google Tag Manager costs a phone 376 ms of main-thread work and 518 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Use efficient cache lifetimes

    350 ms · 35 KiB

    7 files are served with short cache lifetimes, so returning visitors download them again (35 KiB).

  • 12 long tasks on the main thread

    12 long tasks block the main thread while loading, the longest for 318 ms. During a long task the page ignores taps.

  • 2,589 HTML elements

    The page has 2,589 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • Main-thread work: 2.4 s

    A phone's processor spends 2.4 s on main-thread work while loading, 963 ms of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Google CDN adds 89 ms

    89 ms

    Google CDN costs a phone 89 ms of main-thread work and 383 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Legacy JavaScript

    200 ms · 22 KiB

    Polyfills for old browsers add 22 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 200 ms faster on a phone.

  • Minify JavaScript

    150 ms · 13 KiB

    13 KiB could be saved by minifying JavaScript.

  • Font display

    100 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 100 ms).

  • Minify CSS

    40 ms · 52 KiB

    52 KiB could be saved by minifying CSS.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 20 ms

    20 ms

    Your server sent the HTML in 20 ms, well inside Google's 600 ms guideline.

Core Web Vitals

10 to fix67
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user FCP: 3.8 s

    3.8 s

    Real visitors see the first content after 3.8 s (75th percentile). Good is under 1.8 s.

  • Largest Contentful Paint: 35.6 s

    35.6 s

    Your largest element takes 35.6 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the element shown below.

  • Time to Interactive: 36.5 s

    36.5 s

    The page becomes fully interactive after 36.5 s. Good is under 3.8 s.

  • First Contentful Paint: 7.2 s

    7.2 s

    The first text or image appears after 7.2 s on a phone. Good is under 1.8 s.

  • Speed Index: 7.7 s

    7.7 s

    Visually, the page fills in at 7.7 s (Speed Index). Good is under 3.4 s.

  • Real-user LCP: 3.8 s

    3.8 s

    Real visitors wait 3.8 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Total Blocking Time: 575 ms

    575 ms

    Scripts block taps and scrolling for 575 ms in total while the page loads. Good is under 200 ms.

  • Cumulative Layout Shift: 0.112

    0.112

    The layout shifts by 0.112 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • 2 images without width and height

    2 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    +2%

    Over the last 25 four-week periods to 2026-10-31, real Chrome visitors' tap response (inp) went from 129 ms to 135 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

4 checks passed
  • Real-user INP: 119 ms

    119 ms

    Real visitors wait 119 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.00

    0.00

    For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.

  • Real-user TTFB: 427 ms

    427 ms

    Real visitors wait 427 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Largest content (LCP) got 25% faster for real visitors

    -25%

    Over the last 25 four-week periods to 2026-10-31, real Chrome visitors' largest content (lcp) went from 4.9 s to 3.7 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

Images and page weight

2 to fix69
  • Page weight: 11.1 MB in 124 requests

    11.1 MB

    Your homepage downloads 11.1 MB in 124 requests on a phone: images 6.3 MB (26), scripts 2.7 MB (52) and media 994 KiB (1). Under 2 MB keeps phones on slow connections fast.

  • An image on the first screen is lazy-loaded

    thriving-promotion.jpg is on the first screen but marked loading="lazy", so the browser waits before fetching it and the page looks finished later. Load it eagerly (and give it fetchpriority="high" if it is the main image).

  • 8 images in older formats

    8 images (441 KiB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 3 images below the first screen load straight away

    3 images further down the page (119 KiB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 3.1 g of CO₂ per visit

    3.13 g

    By the Sustainable Web Design model, a visit to your homepage emits about 3.13 g of CO₂e: 376.1 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

6 to fixGoogle 8992
  • 3 buttons without a name

    3 buttons have no accessible name, so screen readers announce just “button”.

  • Links must have discernible text (2 elements)

    Links must have discernible text: 2 elements on the page fail this check, rated serious by axe-core.

  • Heading levels should only increase by one (4 elements)

    Heading levels should only increase by one: 4 elements on the page fail this check, rated moderate by axe-core.

  • All page content should be contained by landmarks (3 elements)

    All page content should be contained by landmarks: 3 elements on the page fail this check, rated moderate by axe-core.

  • 1 form field without a label

    1 form field has no label, so screen readers announce an empty box and autofill guesses.

  • Headings should not be empty (3 elements)

    Headings should not be empty: 3 elements on the page fail this check, rated minor by axe-core.

2 checks passed
  • Every image has alt text

    All 22 images in the HTML carry an alt attribute.

  • 42 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 47 WCAG 2.2 A/AA and best-practice rules on the phone render: 42 passed and 5 failed. 4 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

4 to fixGoogle 9276
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • Title is long (87 characters)

    Your title is 87 characters, so Google will cut it off around 60: “Driving impact by equipping changemakers with evidence and solutions. | Urban Institute”.

  • Meta description is short (35 characters)

    Your meta description is only 35 characters: “Social and Economic Policy Research”. 70 to 160 characters is enough to sell the click.

  • 5 links crawlers can't follow

    5 links have no real href, so search engines can't follow them.

  • 14 internal links, 10 external

    The homepage links to 14 pages on urban.org and 10 external pages.

5 checks passed
  • Canonical URL set

    The canonical URL is https://www.urban.org/.

  • Structured data in place

    Structured data found: Organization and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.urban.org/sitemap.xml.

AI search readiness

100
  • No llms.txt

    There is no https://www.urban.org/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 6 of 6 facts

    Your Organization JSON-LD gives name, url, logo, sameAs (social profiles), description and contact details.

  • Text is in the HTML

    Your server sends the page's text in the HTML (1,150 words), so crawlers that don't run JavaScript still read it.

Other pages

1 to fix95
  • 9 pages without an H1

    https://www.urban.org/events/public-transit-funding-and-community-infrastructure-needs, https://www.urban.org/events/government-regulation-nonprofits-crossroads-crafting-research-agenda-new-era, https://www.urban.org/events/launching-center-nonprofits-and-philanthropys-democracy-and-civil-society-initiative, https://www.urban.org/in-the-news/deborah-kobes-how-workforce-pell-could-expand-apprenticeships, https://www.urban.org/in-the-news/mingli-zhong-increasing-affordability-pressures and https://www.urban.org/in-the-news/samantha-batko-how-growing-rental-affordability-crisis-affecting-middle-income and 3 others have no <h1> headline, so visitors and search engines get no clear main topic.

  • 9 internal pages checked

    We fetched 9 pages linked from your homepage and read each the way a search engine does.

6 checks passed
  • Linked pages load

    All 9 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Every page has a meta description

    All 9 pages that loaded have a meta description.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 9 pages that loaded have a <title>.

Best practices

1 to fixGoogle 10092
  • 4 JavaScript errors while loading

    4 errors were logged to the browser console while the page loaded, for example “Failed to load resource: net::ERR_FAILED”.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

6 to fix61
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No phone number on the homepage

    A local customer looking to call finds no phone number on the homepage. Add one, ideally as a tap-to-call link.

  • Thin social proof

    Social proof on the homepage: 2 trust badges. Pairing it with named testimonials or customer logos makes it far more convincing.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • Only about 243 words

    The homepage has only about 243 words of visible text; thin pages give Google and first-time buyers little to go on.

  • No opening hours

    The homepage shows no opening hours. If customers visit or call, show when.

  • No map or directions link

    There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

3 checks passed
  • 4 calls to action

    The homepage has 4 calls to action, for example “Sign up”.

  • 5 short forms

    5 short forms (2 fields at most) are right on the homepage.

  • Analytics in place

    Analytics detected: Google Tag Manager and Cloudflare Web Analytics.

Privacy and tracking

1 to fix
  • 5 trackers load before any consent

    5

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, LinkedIn Insight and X (Twitter) Ads (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 9 cookies set on arrival

    9

    Opening the homepage sets 9 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 21 other companies contacted

    Loading the homepage contacts 21 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at urban.org, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

CMS
Drupal
Framework
jQuery
Analytics
Google Tag Manager
Hosting
Cloudflare

Hiring

Hiring
6 open roles
Job board
careers page

Company

Employees
688
Founded
1968

Upkeep, stack, hiring and company data from programmable.info

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This review found 43 issues on urban.org, including 22 speed issues, 4 SEO issues and 6 conversion gaps. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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