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westelm.com website review

Visit site (opens in a new tab)Reviewed 12 October 202649 issues · 89 checks

This review found 49 issues worth fixing on westelm.com, 18 of them high impact, across 89 checks. The most urgent: reduce unused JavaScript. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
2.5 s2.1 sApr 18Oct 32.2 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20262.4 s
Apr 25, 20262.4 s
May 2, 20262.4 s
May 9, 20262.4 s
May 16, 20262.4 s
May 23, 20262.4 s
May 30, 20262.4 s
Jun 6, 20262.4 s
Jun 13, 20262.4 s
Jun 20, 20262.4 s
Jun 27, 20262.4 s
Jul 4, 20262.4 s
Jul 11, 20262.4 s
Jul 18, 20262.3 s
Jul 25, 20262.2 s
Aug 1, 20262.2 s
Aug 8, 20262.1 s
Aug 15, 20262.2 s
Aug 22, 20262.2 s
Aug 29, 20262.2 s
Sep 5, 20262.2 s
Sep 12, 20262.2 s
Sep 19, 20262.2 s
Sep 26, 20262.2 s
Oct 3, 20262.2 s
Real-visitor tap response (INP)75th percentile, phones
734 ms619 msApr 18Oct 3680 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026703 ms
Apr 25, 2026720 ms
May 2, 2026713 ms
May 9, 2026706 ms
May 16, 2026695 ms
May 23, 2026696 ms
May 30, 2026702 ms
Jun 6, 2026708 ms
Jun 13, 2026718 ms
Jun 20, 2026721 ms
Jun 27, 2026714 ms
Jul 4, 2026713 ms
Jul 11, 2026697 ms
Jul 18, 2026670 ms
Jul 25, 2026653 ms
Aug 1, 2026636 ms
Aug 8, 2026632 ms
Aug 15, 2026645 ms
Aug 22, 2026665 ms
Aug 29, 2026679 ms
Sep 5, 2026704 ms
Sep 12, 2026719 ms
Sep 19, 2026715 ms
Sep 26, 2026712 ms
Oct 3, 2026680 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of westelm.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. westelm.com at 0.7 s0.7 s
  2. westelm.com at 1.3 s1.3 s
  3. westelm.com at 2.0 s2.0 s
  4. westelm.com at 2.7 s2.7 s
  5. westelm.com at 3.4 s3.4 s
  6. westelm.com at 4.0 s4.0 s
  7. westelm.com at 4.7 s4.7 s
  8. westelm.com at 5.4 s5.4 s

Speed

16 to fix15
  • Reduce unused JavaScript

    9.2 s · 3.0 MB

    About 3.0 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 9.2 s faster on a phone.

  • Render-blocking requests

    5.8 s

    9 files block the first paint until they finish downloading. Deferring or inlining them could save about 5.8 s.

  • Use efficient cache lifetimes

    1.6 s · 1.9 MB

    53 files are served with short cache lifetimes, so returning visitors download them again (1.9 MB).

  • Reduce unused CSS

    2.1 s · 403 KiB

    About 403 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 2.1 s faster on a phone.

  • Main-thread work: 11.1 s

    A phone's processor spends 11.1 s on main-thread work while loading, 5.5 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Mobile performance score: 15

    15/100

    Your mobile performance score is 15 (desktop: 41). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • 3,138 HTML elements

    The page has 3,138 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • Improve image delivery

    2.5 MB

    36 images could be 2.5 MB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google Tag Manager, site.com and Tealium and others), adding 4.6 MB and 1.7 s of main-thread time.

  • Legacy JavaScript

    500 ms · 158 KiB

    Polyfills for old browsers add 158 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 500 ms faster on a phone.

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 652 ms. During a long task the page ignores taps.

  • Google Tag Manager adds 503 ms

    503 ms

    Google Tag Manager costs a phone 503 ms of main-thread work and 638 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • site.com adds 389 ms

    389 ms

    site.com costs a phone 389 ms of main-thread work and 1.4 MB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Evergage adds 120 ms

    120 ms

    Evergage costs a phone 120 ms of main-thread work and 2.0 MB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Tealium adds 267 ms

    267 ms

    Tealium costs a phone 267 ms of main-thread work and 177 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Facebook adds 242 ms

    242 ms

    Facebook costs a phone 242 ms of main-thread work and 305 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Phones get a much slower page than desktops

    Desktop scores 41 but mobile only 15. A gap that wide usually means heavy scripts and images that hit phones hardest.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

  • Minify JavaScript

    5 KiB

    5 KiB could be saved by minifying JavaScript.

1 checks passed
  • Server response: 24 ms

    24 ms

    Your server sent the HTML in 24 ms, well inside Google's 600 ms guideline.

Core Web Vitals

10 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Largest Contentful Paint: 38.6 s

    38.6 s

    Your largest element takes 38.6 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “Shop new arrivals”.

  • Time to Interactive: 58.6 s

    58.6 s

    The page becomes fully interactive after 58.6 s. Good is under 3.8 s.

  • Speed Index: 14.8 s

    14.8 s

    Visually, the page fills in at 14.8 s (Speed Index). Good is under 3.4 s.

  • Total Blocking Time: 3.5 s

    3.5 s

    Scripts block taps and scrolling for 3.5 s in total while the page loads. Good is under 200 ms.

  • First Contentful Paint: 5.9 s

    5.9 s

    The first text or image appears after 5.9 s on a phone. Good is under 1.8 s.

  • Real-user LCP: 2.8 s

    2.8 s

    Real visitors wait 2.8 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 302 ms

    302 ms

    Real visitors wait 302 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Cumulative Layout Shift: 0.216

    0.216

    The layout shifts by 0.216 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • 6 images without width and height

    6 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    -2%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 703 ms to 680 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    -6%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 2.4 s to 2.2 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

3 checks passed
  • Real-user CLS: 0.00

    0.00

    For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.8 s

    1.8 s

    Real visitors see the first content after 1.8 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 753 ms

    753 ms

    Real visitors wait 753 ms for your server to start answering (75th percentile). Good is under 800 ms.

Images and page weight

4 to fix52
  • Page weight: 12.4 MB in 241 requests

    12.4 MB

    Your homepage downloads 12.4 MB in 241 requests on a phone: scripts 5.8 MB (70), images 3.9 MB (78) and other files 1.8 MB (70). Under 2 MB keeps phones on slow connections fast.

  • An image on the first screen is lazy-loaded

    009.jpg is on the first screen but marked loading="lazy", so the browser waits before fetching it and the page looks finished later. Load it eagerly (and give it fetchpriority="high" if it is the main image).

  • 2 images in older formats

    2 images (586 KiB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 2 images below the first screen load straight away

    2 images further down the page (586 KiB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 3.5 g of CO₂ per visit

    3.50 g

    By the Sustainable Web Design model, a visit to your homepage emits about 3.50 g of CO₂e: 420.4 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

5 to fixGoogle 8794
  • Images must have alternative text (3 elements)

    Images must have alternative text: 3 elements on the page fail this check, rated critical by axe-core.

  • 2 text elements with low contrast

    2 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

  • All page content should be contained by landmarks (1 element)

    All page content should be contained by landmarks: 1 element on the page fails this check, rated moderate by axe-core.

  • 5 links without text

    5 visible links have no text or label, so screen readers cannot say where they go.

  • Headings should not be empty (1 element)

    Headings should not be empty: 1 element on the page fails this check, rated minor by axe-core.

  • Headings skip levels

    Headings skip levels (h1 → h4, h1 → h4 and h1 → h4), which makes the page harder to scan with a screen reader.

1 checks passed
  • 51 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 57 WCAG 2.2 A/AA and best-practice rules on the phone render: 51 passed and 6 failed. 5 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

4 to fixGoogle 8586
  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • 12 H1 headlines

    There are 12 <h1> headlines (“A Seasonal Shift”, “The Christmas Shop” and “The Claire Collection”). One clear main headline is easier for people and search engines.

  • No social preview image

    No Open Graph image (also missing: og:title, og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • 2 links crawlers can't follow

    2 links have no real href, so search engines can't follow them.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is incomplete here.

  • 210 internal links, 30 external

    The homepage links to 210 pages on westelm.com and 30 external pages.

5 checks passed
  • Meta description: 147 characters

    Your meta description is 147 characters: “West Elm offers modern furniture and home decor featuring inspiring designs and colors. Create a stylish space with hom…”.

  • Title: 55 characters

    Your title is a healthy 55 characters: “West Elm: Modern Furniture, Home Decor, Lighting & More”.

  • Canonical URL set

    The canonical URL is https://www.westelm.com/.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.westelm.com/netstorage/sitemaps/ecm-sitemap-index.xml.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (774 words), so crawlers that don't run JavaScript still read it.

  • llms.txt published

    The site publishes https://www.westelm.com/llms.txt (19 KiB, 41 links, though it should open with a “# Title” line), a plain-text guide to the site for AI tools.

Other pages

3 to fix65
  • 1 linked page is broken

    Your homepage links to https://www.westelm.com/ccvalueprop, which answers with an error. Visitors hit a dead end and search engines drop it.

  • 1 page without a meta description

    https://www.westelm.com/customer-service/privacy-policy has no meta description, so Google writes the search snippet from whatever text it finds.

  • 3 pages without an H1

    https://www.westelm.com/customer-service/privacy-policy, https://www.westelm.com/registry and https://www.westelm.com/my-boards have no <h1> headline, so visitors and search engines get no clear main topic.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 99 found) and read each the way a search engine does.

4 checks passed
  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 6 pages that loaded have a <title>.

Best practices

3 to fixGoogle 7785
  • 26 small tap targets

    26 of 60 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • Deprecated browser APIs

    The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).

  • 4 JavaScript errors while loading

    4 errors were logged to the browser console while the page loaded, for example “Hydration completed but contains mismatches.”.

  • Missing source maps

    Large scripts ship without source maps.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

2 to fix75
  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 564 words of copy

    The homepage carries about 564 words of visible text.

4 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “SIGN UP NOW”.

  • 20 calls to action

    The homepage has 20 calls to action, for example “shop new arrivals”, “shop now” and “shop the winter bed”.

  • 3 short forms

    3 short forms (2 fields at most) are right on the homepage, asking for an email.

  • Direct contact links

    Visitors can reach you directly: 1 phone link and 0 email links.

Privacy and tracking

1 to fix
  • 6 trackers load before any consent

    6

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, Meta Pixel and Microsoft Ads and 1 more (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 53 cookies set on arrival

    53

    Opening the homepage sets 53 cookies, 2 of them by other companies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 41 other companies contacted

    Loading the homepage contacts 41 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at westelm.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

Framework
Tailwind CSS

Company

Founded
2002

Upkeep, stack, hiring and company data from programmable.info

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