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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Baseten
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growth playbook · Oct 21, 2026

baseten.co (opens in a new tab)

Baseten growth playbook

Diagnosis

Baseten raised a $1.5B Series F at a $13B valuation in June after revenue grew 20x in a year, and its 104 open roles show where the next growth is meant to come from. A founding Head of EMEA is to build a 20-person region this year from customers served out of the US.

A Solutions PMM is to win Financial Services and Health & Life Sciences. Two partner hires are to turn the OpenAI, NVIDIA and cloud relationships into a field motion, and a first Marketing Analytics hire and a Product Enablement Lead are to make launches and spend measurable.

The site lags that plan: the financial services page is a stub that says "Click here", the partner link opens a form, there is no EMEA page and no European or financial-services story. This playbook starts by giving each new team the page, proof and process it will need on day one, then builds the motions behind them: the OpenAI waitlist as a pipeline, post-training proof, usage-triggered upgrades and release-day demand.

Growth Score

8/10

Biggest Opportunity

Each new GTM team (EMEA, financial services, partners) can start with assets that already work for Baseten's AI-native customers: industry pages, proof and buying paths, so the new hires sell from day one.

Biggest Risk

Messages and segments that sound like rivals (Fireworks' "Own Your Specialized Intelligence", Together's "AI Native Cloud"), plus performance claims without methods, can turn a technical audience's attention into price comparisons.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Finish the financial services page before the Solutions PMM starts selling from it

    Copy the Healthcare page template and write the five use cases and the risk-team answers in one document.

    High impact First result in 2 weeks
  2. 2

    Replace the partner form with a partner page that lists who Baseten already sells with

    List every live partner relationship and how a customer buys through each one.

    High impact First result in 3 weeks
  3. 3

    Take the Google Ads click string off links in job posts and other owned pages

    Edit the Partner Enablement Lead post to use the clean OpenAI page URL.

    Medium impact First result in 1 day

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 9Fill-ins · 4Reconsider · 5
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Baseten is hiring a Solutions PMM to compete in Financial Services, but the page buyers would find today is a stub: the title is "Financial services", the description is "Baseten for financial services", and the only call to action says "Click here". The Healthcare page next to it shows what a finished industry page looks like.

    High impactLow effort First result in 2 weeks PMM

    First action

    Copy the Healthcare page template and write the five use cases and the risk-team answers in one document.

    How to measure it

    Qualified meetings sourced or touched by the page

    Now
    –
    Target
    8 a quarter
    By
    1 quarter

    Steps

    1. 1

      Pick the use cases

      Five financial-services workloads Baseten already runs or has been asked about, from the CRM and SA notes.

      PMM, Solutions 1 day

    2. 2

      Write the risk answers

      Data handling, deployment options, compliance, uptime and audit, in the order a bank's review asks them.

      PMM, Solutions 1 day

    3. 3

      Find one proof point

      A named or anonymised financial-services workload with one number, cleared with the customer or legal.

      AI Native Sales Manager 3 days

    4. 4

      Build the page

      Healthcare template, real meta title and description, one H1, Talk to an engineer.

      Web team 2 days

    5. 5

      Add it to the menu

      Industries: Enterprise, Healthcare, Financial services.

      Web team 30 minutes

    6. 6

      Hand it to sellers

      Send to Enterprise and Strategic AEs with a two-line cold email that links to it.

      PMM, Solutions 1 hour

    First result
    2 weeks
    Cost
    $0 (internal time)
    Owner
    PMM, Solutions

    Smallest test

    Ship the page with three use cases and the risk answers, and have two AEs use it in outreach for two weeks.

    Why it works

    Rebuild /financial-services/ on the Healthcare page's structure: three to five use cases a bank, insurer or asset manager would recognise (document and research, call transcription and summarisation, fraud and KYC review, coding agents for internal engineering), the compliance and deployment answers a risk team asks first (SOC 2 Type II, self-hosted and region-restricted deployments, data never stored), one proof point, and "Talk to an engineer". Add it to the Industries menu.

    An industry page is the first thing a Strategic or Enterprise AE sends after a cold call, and the first thing a bank's architect checks before replying. A stub tells them Baseten has not sold to anyone like them yet.

    Ready to use

    CopyFinancial services page outline

    Title: AI inference for financial services | Baseten
    H1: Production AI for banks, insurers and asset managers
    1. Use cases: research and document agents; call transcription and summaries; fraud and KYC review; coding agents for internal teams; customer service voice agents
    2. What your risk team will ask: where data goes (never stored), where it runs (our cloud, your VPC or hybrid), compliance (SOC 2 Type II), uptime (99.99%), access (RBAC, audit)
    3. Proof: one workload, one number
    4. Talk to an engineer

    Risks and how to handle them

    • No public financial-services customer yet

      Use an anonymised workload and the compliance answers until a named story is approved.

    • Claims a bank's legal team would challenge

      State only what the trust center and contracts support, and link to them.

    Evidence

    • Your websiteThe /financial-services/ page is in the sitemap but is a stub: its title is "Financial services", its meta description is "Baseten for financial services", and under the heading "Baseten for financial services" the only call to action reads "Click here", followed by the generic product block. The Healthcare page, by contrast, has use cases, HIPAA and SOC 2 Type II, 99.99% uptime and an OpenEvidence quote. The site's Industries menu lists Enterprise and Healthcare, not Financial Services. The Enterprise page says "Baseten never stores the inputs or outputs of your inference requests".Source
    • HiringProduct Marketing Manager, Solutions: "define and own Baseten's up-market, enterprise, and industries go-to-market strategy", build "the vertical go-to-market strategies that let us compete in Financial Services, and Health & Life Sciences"; own industry landing pages, TCO/ROI guides, pricing guides, one-pagers and ABM experiments; "largely greenfield".Source
    • Your websitePricing: Basic is "$0 per month, pay as you go"; Pro adds priority GPUs and Slack support; Enterprise adds "Use existing cloud commitments", "Full control over data residency", self-hosting and custom regions. Model APIs are priced per million tokens, for example GLM-5.3 at $1.40 input and $4.40 output and DeepSeek V4.1 Flash at $0.30 and $1.20.Source
  • 02

    Two partner hires are starting, and Baseten has co-sell relationships with OpenAI, NVIDIA, hyperscalers, model labs and data platforms. But the footer's Partners link opens a two-sentence form, and /partners/ is a 404. A partner seller who looks Baseten up finds nothing to forward to their customer.

    High impactLow effort First result in 3 weeks PMM

    First action

    List every live partner relationship and how a customer buys through each one.

    How to measure it

    Partner-sourced or influenced opportunities

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      List the live partners

      OpenAI marketplace, NVIDIA, each cloud, model labs, data platforms: what is signed and what is announced.

      Partner Enablement Lead 1 day

    2. 2

      Write the buying paths

      For each: how the customer pays and who to contact.

      PMM, Partnerships 1 day

    3. 3

      Get partner approval

      Each partner signs off on its card and logo use.

      Partner Enablement Lead 1 week

    4. 4

      Build the page

      Cards, buying paths, a partner-seller contact and the form underneath.

      Web team 2 days

    5. 5

      Fix the footer and 404

      Point Partners at /partners and redirect the 404.

      Web team 30 minutes

    6. 6

      Use it in enablement

      Link it in every partner competitor comparison and co-sell email.

      Partner Enablement Lead ongoing

    First result
    3 weeks
    Cost
    $0
    Owner
    PMM, Partnerships

    Smallest test

    Publish cards for the two partners that have already announced publicly (OpenAI and one cloud) and track forwards from partner domains.

    Why it works

    Publish /partners with one card per live relationship: what the joint solution is, how a customer buys it (the OpenAI commitment path, cloud marketplace private offers, use of existing cloud commitments from the Enterprise plan), and a contact for partner sellers. Keep the form for new partners underneath.

    Partner sellers forward pages, not forms. A page with the buying path on it is the first enablement asset both partner hires will need, and it is the URL to put in every co-marketing piece.

    Risks and how to handle them

    • A partner does not want to be listed yet

      Publish only approved cards and add others as they sign off.

    Evidence

    • Your websiteThe footer's "Partners" link goes to /talk-to-us/partner/, a page with two sentences and a form; there is no partner directory, no list of the NVIDIA, cloud marketplace or OpenAI integrations, and /partners/ returns 404.Source
    • HiringPartner hires: a Product Marketing Manager, Partnerships to bring "differentiated joint solutions to market" with "NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players" (solution briefs, partner competitor comparisons, co-marketing calendars), and a Partner Enablement Lead because Baseten "has emerging co-sell relationships with multiple strategic marketplaces and clouds, including OpenAI, NVIDIA and other Hyperscalers, Model Labs, and Data Platforms", to "turn each partnership into a repeatable field motion".Source
    • Your websiteOpenAI partnership (September 29, 2026): Baseten is "one of the first open-model inference providers in the OpenAI B2B Marketplace, including a native integration within Codex", and "OpenAI enterprise customers can now use existing OpenAI commitments for open models served by Baseten". The landing page says "Restrictions apply" and asks buyers to join a waitlist; every page carries the banner "Use your OpenAI commitments on Baseten open models".Source
    • Your websitePricing: Basic is "$0 per month, pay as you go"; Pro adds priority GPUs and Slack support; Enterprise adds "Use existing cloud commitments", "Full control over data residency", self-hosting and custom regions. Model APIs are priced per million tokens, for example GLM-5.3 at $1.40 input and $4.40 output and DeepSeek V4.1 Flash at $0.30 and $1.20.Source
  • 03

    The Partner Enablement Lead post links to Baseten's OpenAI page with a Google Ads click string attached: utm_source=google, utm_medium=paid_search, a campaign ID and a gclid. Every candidate who clicks it can show up as a paid-search visit on that campaign.

    Medium impactLow effort First result in 1 day Marketing Analytics Manager

    First action

    Edit the Partner Enablement Lead post to use the clean OpenAI page URL.

    How to measure it

    Paid-search sessions referred from jobs.ashbyhq.com

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      Fix the post

      Clean URL in the Partner Enablement Lead post.

      Talent team 10 minutes

    2. 2

      Search for others

      gclid and utm_medium=paid_search across job posts, docs, emails and the site.

      Marketing Analytics Manager 1 hour

    3. 3

      Replace them

      Clean URLs, or owned UTMs (utm_source=careers) where tracking helps.

      Marketing Analytics Manager 30 minutes

    4. 4

      Add a filter

      Paid sessions whose referrer is the job board or an owned page are reclassified.

      Marketing Analytics Manager 1 hour

    5. 5

      Check the campaign

      Look at the OpenAI campaign's paid numbers before and after.

      Marketing Analytics Manager 15 minutes

    6. 6

      Write the rule down

      Never copy a link from an ad click; use the link builder.

      Marketing Analytics Manager 15 minutes

    First result
    1 day
    Cost
    $0
    Owner
    Marketing Analytics Manager

    Smallest test

    Fix the one post and compare that campaign's paid sessions referred by the job board for the following week.

    Why it works

    Replace the link with the clean URL, search the other open posts, docs and email templates for links carrying gclid or utm_medium=paid_search, and add a rule to the new marketing data model that drops paid-search sessions whose referrer is the job board.

    The first Marketing Analytics hire is being asked to define how marketing success is measured. Small leaks like this make a paid campaign look better than it is, and they are cheapest to fix before the dashboards exist.

    Risks and how to handle them

    • Tracking that some team relies on

      Swap to owned UTMs rather than removing tracking entirely.

    Evidence

    • HiringThe Partner Enablement Lead post links to Baseten's OpenAI page with a full Google Ads click string attached (utm_source=google, utm_medium=paid_search, a campaign ID and a gclid), so visits from the job post can be counted as paid search clicks.Source
    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
  • 04

    Outbound SDRs work a defined list of target accounts, and Baseten already has a calculator that turns closed-model spend into an open-model estimate. The two are not connected: the calculator waits for inbound visitors.

    High impactLow effort First result in 3 weeks Sales Development Manager

    First action

    Pick ten target accounts and run the calculator for each from public information.

    How to measure it

    Reply rate on calculator-led outbound

    Now
    –
    Target
    8%
    By
    6 weeks

    Steps

    1. 1

      Pick the accounts

      Ten AI Native and ten Enterprise targets where the closed model is public.

      Sales Development Manager 1 day

    2. 2

      Run the estimates

      Closed model, workload type, volume range; save the result link.

      Sales Development Manager 1 day

    3. 3

      Write the email

      One number, how it was estimated, the rerun link, a 20-minute ask.

      Sales Development Manager 2 hours

    4. 4

      Line up SAs

      Two SA slots a week reserved for calculator replies.

      Solutions Architects 1 hour

    5. 5

      Send and log

      Sequence in the sales engagement tool, tagged as calculator outbound.

      Sales Development Manager 1 week

    6. 6

      Compare

      Reply and meeting rates against the standard sequence.

      Sales Development Manager 30 minutes

    First result
    3 weeks
    Cost
    $0
    Owner
    Sales Development Manager

    Smallest test

    Send twenty calculator emails and twenty standard ones to matched accounts and compare replies.

    Why it works

    For each target account, the SDR pre-fills an estimate from what is public (the closed model the product uses, rough request volume from the AE's research, the workload type) and sends one number with a link to rerun it with their own CSV. The reply ask is a 20-minute review with a Solutions Architect.

    A cold email with a dollar figure about the prospect's own workload earns replies that a generic intro does not, and the calculator's CSV upload turns the reply into a qualified conversation.

    Risks and how to handle them

    • Estimates off by a lot

      Present a range and say what it assumes; the CSV rerun corrects it.

    • Feels presumptuous

      Frame it as "what teams like yours usually see", not a claim about their bill.

    Evidence

    • Your websiteThe Open-Source ROI Calculator compares spend on closed models (GPT 5.6, Claude Opus 5, Gemini 3.x and others) with open models on Baseten Model APIs, takes monthly spend or an uploaded usage CSV, and asks the workload type (chat, document processing, agentic). It carries a disclaimer that results are estimates.Source
    • HiringSales is split into segments: AI Native AEs (San Francisco, New York) and a Sales Manager for "our fastest growing customer segment"; Enterprise AEs in San Francisco, New York and London; Strategic AEs and Strategic Sales Managers; inbound and outbound SDRs (outbound works "a defined set of target accounts" with an AE by cold call, email and LinkedIn) and a Sales Development Manager. The outbound SDR post has been open since February 2025.Source
    • Your websitePricing: Basic is "$0 per month, pay as you go"; Pro adds priority GPUs and Slack support; Enterprise adds "Use existing cloud commitments", "Full control over data residency", self-hosting and custom regions. Model APIs are priced per million tokens, for example GLM-5.3 at $1.40 input and $4.40 output and DeepSeek V4.1 Flash at $0.30 and $1.20.Source
  • 05

    Model launches are how Baseten meets its audience (the Social Media Manager post says so), and the first Product Enablement Lead is being hired because launches move faster than sellers can keep up. Today a launch reaches the field as a blog post.

    Medium impactLow effort First result in 1 week Product Enablement Lead

    First action

    Write the template and fill it in for the most recent launch.

    How to measure it

    Launch-week meetings booked from field briefs

    Now
    –
    Target
    15 a launch
    By
    1 quarter

    Steps

    1. 1

      Write the template

      Shipped, claim and method, who to call, email, objection.

      Product Enablement Lead 2 hours

    2. 2

      Backfill one

      Fill it in for the latest model launch as the example.

      Product Enablement Lead 2 hours

    3. 3

      Agree the SLA

      Product marketing sends the brief within 24 hours of every launch.

      PMM team 30 minutes

    4. 4

      Pick the accounts

      Marketing Analytics pulls accounts using the previous model version.

      Marketing Analytics Manager 2 hours

    5. 5

      Send it

      One Slack post and email to the field.

      Product Enablement Lead 15 minutes

    6. 6

      Measure

      Tag launch-week meetings in the CRM.

      Product Enablement Lead 15 minutes a launch

    First result
    1 week
    Cost
    $0
    Owner
    Product Enablement Lead

    Smallest test

    Send a brief for the next launch and count tagged meetings that week.

    Why it works

    A fixed one-page template sent to every AE, SA and SDR within 24 hours of a launch: what shipped, the one performance claim and how it was measured, which customer types to call this week, a three-line email, and the objection to expect. The same page feeds the social post.

    Sellers who can call the right accounts on launch day turn attention into meetings; a template means the brief takes an hour to fill in rather than a week to design.

    Risks and how to handle them

    • Brief goes stale fast

      Date it and replace it at the next launch rather than editing.

    Evidence

    • HiringLaunch roles: the first Product Enablement Lead, to own "how these launches land with the field" for market moments such as the GLM-5.2 and Kimi K3 launches; a Product Marketing Manager, Post-Training to "shape how the market thinks about closed-to-open weights models and post-training ROI"; and a Product Marketing Manager, Dedicated Inference for autoscaling, routing, failover and compliance stories.Source
    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
    • Your websiteHomepage: two H1 headings ("Inference is everything" and "The fastest inference takes more than GPUs."); logos include Abridge, Canva, Cursor, Datadog, Decagon, Harvey, HubSpot, Lovable, Notion, OpenEvidence, Parallel, Ramp, Vercel and Wayfair; claims such as "Baseten Embeddings Inference (BEI) has over 2x higher throughput and 10% lower latency than any other solution on the market" appear without a linked method.Source
  • 06

    The homepage says Baseten Embeddings Inference has "over 2x higher throughput and 10% lower latency than any other solution on the market" with no method linked, and the new Social Media Manager post says "we hold ourselves to getting those details right". ML engineers check these claims, and so do rivals.

    Medium impactLow effort First result in 3 weeks Social Media Manager

    First action

    List every performance claim on the homepage and product pages.

    How to measure it

    Claims on site with a method entry

    Now
    –
    Target
    100%
    By
    1 quarter

    Steps

    1. 1

      Inventory the claims

      Every number on the homepage, product and solution pages.

      Social Media Manager 1 day

    2. 2

      Collect the methods

      From the engineers who ran each benchmark.

      Inference Performance team 1 week

    3. 3

      Build the page

      One entry per claim, dated, with what was compared.

      Web team 2 days

    4. 4

      Link the claims

      Each claim on the site links to its entry.

      Web team 1 day

    5. 5

      Retire what cannot be backed

      Reword claims without a method until one exists.

      Social Media Manager 1 day

    6. 6

      Make it the rule

      No new claim without an entry, for site and social.

      Head of Marketing 15 minutes

    First result
    3 weeks
    Cost
    $0
    Owner
    Social Media Manager

    Smallest test

    Add methods for the three homepage claims and see whether sellers start linking them.

    Why it works

    Create one public methods page: for each performance claim on the site, the model, hardware, runtime, batch size, date and the comparison set, plus a way to reproduce it. Link every claim to its entry, and require an entry before a claim goes on a page or a post.

    For a technical audience, a claim with a method is persuasive and a claim without one invites a rebuttal thread. It also gives sellers a link to send when a prospect pushes back.

    Risks and how to handle them

    • Publishing methods helps competitors

      Methods are already inferable; credibility is worth more than secrecy here.

    • A claim turns out to be stale

      Update or remove it; that is the point of the page.

    Evidence

    • Your websiteHomepage: two H1 headings ("Inference is everything" and "The fastest inference takes more than GPUs."); logos include Abridge, Canva, Cursor, Datadog, Decagon, Harvey, HubSpot, Lovable, Notion, OpenEvidence, Parallel, Ramp, Vercel and Wayfair; claims such as "Baseten Embeddings Inference (BEI) has over 2x higher throughput and 10% lower latency than any other solution on the market" appear without a linked method.Source
    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
    • Competitor researchRivals' own positioning: Together AI calls itself "The AI Native Cloud"; Fireworks' homepage title is "Own Your Specialized Intelligence" with a "training and inference platform"; Modal is "The platform for production AI"; Replicate offers "Run AI with an API". Baseten names its own fastest-growing sales segment "AI Native" and its Series F post speaks of customers who want to "own their intelligence".Source

This quarter 9

The core plays for the next three months.

  • 07

    The new Head of EMEA is told Baseten already has EMEA customers served from the US and is to grow the team to 20+ this year. The site has no UK or EU page, the only Europe-specific content is one post on EU data centers, and none of the 27 customer stories is from a European company.

    High impactMedium effort First result in 1 quarter Head of EMEA Sales

    First action

    List the current EMEA customers and ask the three largest for a story.

    How to measure it

    EMEA qualified pipeline

    Now
    –
    Target
    $5M
    By
    2 quarters

    Steps

    1. 1

      List EMEA customers

      From billing: who, what workload, how long.

      Head of EMEA Sales 1 day

    2. 2

      Ask for stories

      Three of them, with one number each.

      Head of EMEA Sales 2 weeks

    3. 3

      Write the residency answers

      Regions, region-restricted deployments, sub-processors, DPA.

      Legal and Security 1 week

    4. 4

      Build the EMEA page

      Answers, stories, London team, Talk to an engineer.

      Web team 1 week

    5. 5

      Run a London launch

      An evening co-hosted with one customer for ML leads.

      Field Marketing Managers 6 weeks

    6. 6

      Hand to new hires

      The page and stories in every EMEA seller's onboarding.

      Head of EMEA Sales ongoing

    First result
    1 quarter
    Cost
    $15k for the event
    Owner
    Head of EMEA Sales

    Smallest test

    Publish the EMEA page with the residency answers and one story, and track demo requests from European domains.

    Why it works

    Before the sellers start: an EMEA page (EU and UK regions, data residency through region-restricted deployments, GDPR and the DPA, euro and sterling contracting, the London team), three European customer stories from the accounts already served from the US, and a London launch event co-hosted with one of them.

    European buyers ask where data runs and who else in Europe uses the vendor before anything else. Twenty sellers without those answers will spend their first quarter writing them one email at a time.

    Risks and how to handle them

    • Customers decline to be named

      Publish anonymised stories with region and workload.

    • Residency promises outrun the product

      State only regions and options available today.

    Evidence

    • HiringHead of EMEA Sales (London, posted September 14, 2026): a "Founding Sales Leader in EMEA to build our business in the region from the ground up". "We already have EMEA customers and real demand — today it's served from the US." The mandate is "to scale the EMEA team to 20+ people this year", carry the number while hiring, and "adapt the motion" to how EMEA technical buyers evaluate infrastructure. London is also hiring a Strategic AE, an Enterprise AE, a Strategic Sales Manager and an Enterprise Sales Manager, plus a remote EMEA Solutions Architect.Source
    • Your websiteCustomer stories: 27 in the sitemap, mostly AI-native companies (Notion, Gamma, Superhuman, Writer, Zed, OpenCode, Wispr Flow, Rime, Speechify) and healthcare (OpenEvidence twice, Sully.ai, Latent); none from a bank, insurer or asset manager, and none from a European company. The Notion story's address reads "how-notion-acheived-2-3x-lower-latency".Source
    • Your websiteSitemap (1,236 URLs): /resources 405, /library 357 model pages, /blog 254, /author 117 author pages and a 49-page "Inference Engineering" book. The only Europe-specific content is a post on running DeepSeek R1 "in US & EU data centers"; there is no UK or EU page. Event pages include AWS re:Invent parties co-hosted with Notion, LangChain and Duckbill.Source
    • Your websitePricing: Basic is "$0 per month, pay as you go"; Pro adds priority GPUs and Slack support; Enterprise adds "Use existing cloud commitments", "Full control over data residency", self-hosting and custom regions. Model APIs are priced per million tokens, for example GLM-5.3 at $1.40 input and $4.40 output and DeepSeek V4.1 Flash at $0.30 and $1.20.Source
  • 08

    OpenAI enterprise customers can now spend existing commitments on open models served by Baseten inside Codex, and every page on the site advertises it. The landing page ends in a waitlist with "Restrictions apply". A waitlist with no follow-up motion is where announced partnerships stall.

    High impactMedium effort First result in 6 weeks Partner Enablement Lead

    First action

    Pull the current waitlist and sort it by company size.

    How to measure it

    Waitlist to production conversion

    Now
    –
    Target
    30%
    By
    2 quarters

    Steps

    1. 1

      Pull the list

      Every waitlist entry with company, size and stated use.

      Partner Enablement Lead 1 hour

    2. 2

      Set the SLA

      Qualification call within two business days.

      Sales Development Manager 30 minutes

    3. 3

      Write the trial

      An SA-run comparison: their Codex task, an open model, cost and quality.

      Solutions Architects 1 week

    4. 4

      Map with OpenAI

      Joint list of large Codex customers with OpenAI's partner team.

      Partner Enablement Lead 1 month

    5. 5

      Build the cost story

      The calculator run for each trial account.

      PMM, Partnerships ongoing

    6. 6

      Report weekly

      Waitlist, qualified, in trial, in production.

      Partner Enablement Lead 30 minutes a week

    First result
    6 weeks
    Cost
    $0 plus SA time
    Owner
    Partner Enablement Lead

    Smallest test

    Qualify the ten largest waitlist entries within a week and run two trials.

    Why it works

    Treat every waitlist entry as an opportunity: qualify within two days (commitment size, Codex usage, which open model they want), give an SA-led trial with a cost comparison against the closed model they use, and build a joint account list with OpenAI's field for the largest Codex customers.

    The commitment removes the procurement step, which is usually the slowest part of an enterprise infrastructure deal. The motion only works if Baseten moves faster than the buyer's interest fades.

    Risks and how to handle them

    • OpenAI restrictions limit who qualifies

      Qualify against the actual rules first and tell non-qualifying accounts about direct pricing.

    Evidence

    • Your websiteOpenAI partnership (September 29, 2026): Baseten is "one of the first open-model inference providers in the OpenAI B2B Marketplace, including a native integration within Codex", and "OpenAI enterprise customers can now use existing OpenAI commitments for open models served by Baseten". The landing page says "Restrictions apply" and asks buyers to join a waitlist; every page carries the banner "Use your OpenAI commitments on Baseten open models".Source
    • HiringPartner hires: a Product Marketing Manager, Partnerships to bring "differentiated joint solutions to market" with "NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players" (solution briefs, partner competitor comparisons, co-marketing calendars), and a Partner Enablement Lead because Baseten "has emerging co-sell relationships with multiple strategic marketplaces and clouds, including OpenAI, NVIDIA and other Hyperscalers, Model Labs, and Data Platforms", to "turn each partnership into a repeatable field motion".Source
    • Your websiteThe Open-Source ROI Calculator compares spend on closed models (GPT 5.6, Claude Opus 5, Gemini 3.x and others) with open models on Baseten Model APIs, takes monthly spend or an uploaded usage CSV, and asks the workload type (chat, document processing, agentic). It carries a disclaimer that results are estimates.Source
  • 09

    A Baseten job post says "the overwhelming majority of traffic at Baseten is to and from models that have been post-trained", and a new PMM is to shape how the market thinks about post-training ROI. That fact is in a job post, not on the site.

    High impactMedium effort First result in 1 quarter PMM

    First action

    Ask the post-training team for the three customers with the clearest before-and-after.

    How to measure it

    Post-training opportunities from content

    Now
    –
    Target
    12 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick the stories

      Three customers with eval results they will share.

      PMM, Post-Training 1 week

    2. 2

      Get the numbers

      Quality, cost and latency before and after.

      Post-Training team 2 weeks

    3. 3

      Clear the aggregate

      Agree how to state the share of post-trained traffic.

      Finance and Legal 1 week

    4. 4

      Write the guide

      When it pays: volume, task stability, eval quality.

      PMM, Post-Training 1 week

    5. 5

      Publish

      Stories, aggregate page and guide linked from Training.

      Web team 3 days

    6. 6

      Enable

      Field brief and a talk track for the AI Native team.

      Product Enablement Lead 2 days

    First result
    1 quarter
    Cost
    $0
    Owner
    PMM, Post Training

    Smallest test

    Publish one story and the aggregate statement and track Training page visits to demo requests.

    Why it works

    Three named stories that each show a customer moving a task from a closed model to a post-trained open one, with quality on their eval, cost per task and latency before and after; one aggregate page stating the post-trained share of traffic; and a short guide on when post-training pays off and when it does not.

    Buyers considering open models fear losing quality. Customer evidence plus the platform-wide share makes "post-train and own it" feel like the common path rather than a bet.

    Risks and how to handle them

    • Customers treat their eval results as secret

      Publish relative improvements and the method, not raw scores.

    Evidence

    • HiringPost-Training Research Engineer: "By inference volume, the overwhelming majority of traffic at Baseten is to and from models that have been post-trained in some way". The Applied Researcher post: "post-train open-source models that outperform frontier closed models on their specialised tasks" in "healthcare, code generation, and legal".Source
    • HiringLaunch roles: the first Product Enablement Lead, to own "how these launches land with the field" for market moments such as the GLM-5.2 and Kimi K3 launches; a Product Marketing Manager, Post-Training to "shape how the market thinks about closed-to-open weights models and post-training ROI"; and a Product Marketing Manager, Dedicated Inference for autoscaling, routing, failover and compliance stories.Source
    • Your websiteCustomer stories: 27 in the sitemap, mostly AI-native companies (Notion, Gamma, Superhuman, Writer, Zed, OpenCode, Wispr Flow, Rime, Speechify) and healthcare (OpenEvidence twice, Sully.ai, Latent); none from a bank, insurer or asset manager, and none from a European company. The Notion story's address reads "how-notion-acheived-2-3x-lower-latency".Source
    • Your websiteSeries F post (June 22, 2026): "$1.5B Series F" at "a $13B valuation", led by Altimeter Capital, Conviction Partners and Spark Capital; "Over the last year, our revenue has grown 20x, and inference volume has grown 40x"; customers "more motivated than ever to own their intelligence".Source
  • 10

    Baseten's Series F post is built on customers who want to "own their intelligence". Fireworks' homepage title is "Own Your Specialized Intelligence", next to a training and inference platform. Together AI calls itself "The AI Native Cloud", while Baseten calls its fastest-growing segment "AI Native". Two of Baseten's key phrases are a rival's headline.

    Medium impactMedium effort First result in 2 months Head of Marketing

    First action

    Collect the homepage headlines and taglines of the five closest rivals in one page.

    How to measure it

    Prospects who associate the new line with Baseten

    Now
    –
    Target
    50%
    By
    2 quarters

    Steps

    1. 1

      Collect rival messages

      Headlines and taglines of Together, Fireworks, Modal and two others.

      PMM, Post-Training 1 day

    2. 2

      Interview

      Ten customers and ten prospects on what each vendor stands for.

      PMM, Post-Training 3 weeks

    3. 3

      Write three options

      Each tied to a proof Baseten has and others do not claim.

      PMM, Post-Training 1 week

    4. 4

      Test

      Paid social or email A/B on the three options.

      Demand Gen 2 weeks

    5. 5

      Choose and roll out

      Homepage, launch template, sales deck.

      Head of Marketing 2 weeks

    6. 6

      Recheck

      Repeat five interviews a quarter later.

      PMM, Post-Training 1 week

    First result
    2 months
    Cost
    $5k for tests
    Owner
    Head of Marketing

    Smallest test

    Run the ten customer interviews and see whether they can tell the two phrases apart.

    Why it works

    Run a message test with ten customers and ten prospects: which phrases they associate with which vendor, and which proof makes Baseten different (production inference performance, forward-deployed engineers, multi-cloud capacity). Pick one line Baseten can own and prove, and use it consistently on the homepage, in launches and in the Series F follow-ups.

    When two vendors use the same words, buyers fall back to price and brand recognition. A distinct claim backed by proof is what the new PMMs and the field can repeat.

    Risks and how to handle them

    • Rewording after a funding announcement looks unsteady

      Keep the idea, sharpen the words; no rebrand needed.

    Evidence

    • Competitor researchRivals' own positioning: Together AI calls itself "The AI Native Cloud"; Fireworks' homepage title is "Own Your Specialized Intelligence" with a "training and inference platform"; Modal is "The platform for production AI"; Replicate offers "Run AI with an API". Baseten names its own fastest-growing sales segment "AI Native" and its Series F post speaks of customers who want to "own their intelligence".Source
    • Your websiteSeries F post (June 22, 2026): "$1.5B Series F" at "a $13B valuation", led by Altimeter Capital, Conviction Partners and Spark Capital; "Over the last year, our revenue has grown 20x, and inference volume has grown 40x"; customers "more motivated than ever to own their intelligence".Source
    • HiringLaunch roles: the first Product Enablement Lead, to own "how these launches land with the field" for market moments such as the GLM-5.2 and Kimi K3 launches; a Product Marketing Manager, Post-Training to "shape how the market thinks about closed-to-open weights models and post-training ROI"; and a Product Marketing Manager, Dedicated Inference for autoscaling, routing, failover and compliance stories.Source
  • 11

    AI Native is the fastest-growing segment and Basic is pay-as-you-go, so many future large accounts start on Model APIs with a credit card. The first Marketing Analytics hire is to connect acquisition, activation, usage and revenue; that data can tell sellers when to call.

    High impactMedium effort First result in 6 weeks AI Native Sales Manager

    First action

    Pull the accounts that moved from Model APIs to dedicated inference last year and look at what their usage did first.

    How to measure it

    Usage-triggered conversions

    Now
    –
    Target
    20 a quarter
    By
    2 quarters

    Steps

    1. 1

      Study past conversions

      What spend, models and errors looked like before each upgrade.

      Marketing Analytics Manager 1 week

    2. 2

      Set the triggers

      Three rules with thresholds.

      Marketing Analytics Manager 2 days

    3. 3

      Route alerts

      Into the CRM and Slack for the owning AE.

      GTM Engineer 1 week

    4. 4

      Write the offer

      Dedicated deployment review and a cost comparison.

      Solutions Architects 2 days

    5. 5

      Run it

      AEs act within two days of an alert.

      AI Native Sales Manager ongoing

    6. 6

      Tune

      Monthly review of alerts that did and did not convert.

      Marketing Analytics Manager 1 hour a month

    First result
    6 weeks
    Cost
    $0
    Owner
    AI Native Sales Manager

    Smallest test

    Run one trigger for a month and compare conversion with untriggered accounts of similar spend.

    Why it works

    Define three usage triggers (sustained spend above a threshold, a second model in production, latency or rate-limit errors near plan limits), send each to the account's AE with context, and give the AE a standard offer: a dedicated deployment review with an SA.

    Usage-based accounts outgrow shared APIs in a predictable way. Calling at that moment, with the customer's own numbers, converts better than outreach on a schedule.

    Risks and how to handle them

    • Too many alerts

      Start with the top trigger only and raise thresholds until AEs act on every alert.

    Evidence

    • HiringSales is split into segments: AI Native AEs (San Francisco, New York) and a Sales Manager for "our fastest growing customer segment"; Enterprise AEs in San Francisco, New York and London; Strategic AEs and Strategic Sales Managers; inbound and outbound SDRs (outbound works "a defined set of target accounts" with an AE by cold call, email and LinkedIn) and a Sales Development Manager. The outbound SDR post has been open since February 2025.Source
    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
    • Your websitePricing: Basic is "$0 per month, pay as you go"; Pro adds priority GPUs and Slack support; Enterprise adds "Use existing cloud commitments", "Full control over data residency", self-hosting and custom regions. Model APIs are priced per million tokens, for example GLM-5.3 at $1.40 input and $4.40 output and DeepSeek V4.1 Flash at $0.30 and $1.20.Source
  • 12

    Baseten's event pages show co-hosted evenings with Notion, LangChain and Duckbill around AWS re:Invent, and it is hiring field marketers in New York and San Francisco who must rank seller requests by expected revenue. Co-hosting with a customer puts a reference in the room.

    Medium impactMedium effort First result in 1 quarter Field Marketing Managers

    First action

    Ask two current co-hosts whether they would do a city evening in the next quarter.

    How to measure it

    Opportunities from target-account attendees

    Now
    –
    Target
    5 an event
    By
    2 quarters

    Steps

    1. 1

      Line up co-hosts

      Six customers across both cities for the next six months.

      Field Marketing Managers 2 weeks

    2. 2

      Build invite lists

      AEs name 40 target-account ML leads per event.

      Enterprise AEs 1 week

    3. 3

      Run the format

      Talk, SA talk, dinner; one theme each.

      Field Marketing Managers monthly

    4. 4

      Follow up

      AE email within two days with the talk recording.

      Enterprise AEs 2 days an event

    5. 5

      Publish the talks

      Recordings on YouTube and the event page.

      Social Media Manager 1 week an event

    6. 6

      Score events

      Pipeline per event against cost, to rank requests.

      Marketing Analytics Manager 1 hour an event

    First result
    1 quarter
    Cost
    $8k an event
    Owner
    Field Marketing Managers

    Smallest test

    Run one evening in New York with one co-host and count target-account attendees.

    Why it works

    A monthly evening in each city co-hosted with one customer: a 20-minute technical talk from the customer's engineers, an SA on the same topic, 40 invited ML leads from target accounts. Each event gets a target-account list from the AEs before invites go out and a follow-up within two days.

    Engineers come to hear peers, not vendors. A customer co-host makes the invite credible and gives the AE a reference without asking for one.

    Risks and how to handle them

    • Same faces every month

      Rotate co-hosts and topics; cap repeat attendees.

    Evidence

    • Your websiteSitemap (1,236 URLs): /resources 405, /library 357 model pages, /blog 254, /author 117 author pages and a 49-page "Inference Engineering" book. The only Europe-specific content is a post on running DeepSeek R1 "in US & EU data centers"; there is no UK or EU page. Event pages include AWS re:Invent parties co-hosted with Notion, LangChain and Duckbill.Source
    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
    • Your websiteHomepage: two H1 headings ("Inference is everything" and "The fastest inference takes more than GPUs."); logos include Abridge, Canva, Cursor, Datadog, Decagon, Harvey, HubSpot, Lovable, Notion, OpenEvidence, Parallel, Ramp, Vercel and Wayfair; claims such as "Baseten Embeddings Inference (BEI) has over 2x higher throughput and 10% lower latency than any other solution on the market" appear without a linked method.Source
  • 13

    The Solutions PMM brief names Health & Life Sciences. Healthcare is Baseten's most complete industry page, and its stories include OpenEvidence, Sully.ai and Latent's pharmaceutical search, but there is no life sciences page and no guide a hospital's or pharma company's review board can use.

    Medium impactMedium effort First result in 2 months PMM

    First action

    Draft the buyer's guide outline with the security team.

    How to measure it

    HLS opportunities created

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Outline the guide

      Data handling, deployment, compliance, pilot scoping, procurement questions.

      PMM, Solutions 2 days

    2. 2

      Security review

      Every statement checked against contracts and the trust center.

      Security team 1 week

    3. 3

      Write the life sciences section

      Three use cases and the Latent proof point.

      PMM, Solutions 1 week

    4. 4

      Design and publish

      Guide as a gated PDF and an ungated summary.

      Design 1 week

    5. 5

      Enable sellers

      Talk track for hospital and pharma calls.

      Product Enablement Lead 2 days

    6. 6

      Track

      Downloads by target account.

      Marketing Analytics Manager ongoing

    First result
    2 months
    Cost
    $2k design
    Owner
    PMM, Solutions

    Smallest test

    Send the guide draft to three healthcare prospects in active deals and ask what is missing.

    Why it works

    Add a life sciences section (research search, document review, trial operations) built on the Latent story, and a downloadable buyer's guide: how HIPAA and data handling work on Baseten, deployment options, the questions procurement asks and how a pilot is scoped.

    Regulated buyers move when the review board has its answers in one document. The guide doubles as the TCO and compliance asset the PMM is asked to build.

    Risks and how to handle them

    • Overstating compliance

      Security signs off every line.

    Evidence

    • HiringProduct Marketing Manager, Solutions: "define and own Baseten's up-market, enterprise, and industries go-to-market strategy", build "the vertical go-to-market strategies that let us compete in Financial Services, and Health & Life Sciences"; own industry landing pages, TCO/ROI guides, pricing guides, one-pagers and ABM experiments; "largely greenfield".Source
    • Your websiteThe /financial-services/ page is in the sitemap but is a stub: its title is "Financial services", its meta description is "Baseten for financial services", and under the heading "Baseten for financial services" the only call to action reads "Click here", followed by the generic product block. The Healthcare page, by contrast, has use cases, HIPAA and SOC 2 Type II, 99.99% uptime and an OpenEvidence quote. The site's Industries menu lists Enterprise and Healthcare, not Financial Services. The Enterprise page says "Baseten never stores the inputs or outputs of your inference requests".Source
    • Your websiteCustomer stories: 27 in the sitemap, mostly AI-native companies (Notion, Gamma, Superhuman, Writer, Zed, OpenCode, Wispr Flow, Rime, Speechify) and healthcare (OpenEvidence twice, Sully.ai, Latent); none from a bank, insurer or asset manager, and none from a European company. The Notion story's address reads "how-notion-acheived-2-3x-lower-latency".Source
  • 14

    The sitemap holds 357 model library pages, and launches like GLM-5.3 and Kimi K3 are when developers search for a way to run a new model. Each page is a chance to be the answer for "<model> API" or "<model> pricing" the day a model ships.

    High impactMedium effort First result in 1 quarter Social Media Manager

    First action

    Check where five recent model pages rank for "<model> API".

    How to measure it

    Monthly sign-ups starting on library pages

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      Benchmark rankings

      Five recent models, four searches each.

      Social Media Manager 1 day

    2. 2

      Design the top block

      Price, speed, Try it, snippet, comparison.

      Web team 1 week

    3. 3

      Roll it out

      All active model pages, generated from the pricing data.

      Web team 2 weeks

    4. 4

      Release-day process

      Page live and submitted the day a model is served.

      Product Enablement Lead ongoing

    5. 5

      Retire dead pages

      Redirect pages for models no longer served.

      Web team 1 day

    6. 6

      Measure

      Rank and sign-ups per page.

      Marketing Analytics Manager monthly

    First result
    1 quarter
    Cost
    $0
    Owner
    Social Media Manager

    Smallest test

    Apply the new block to the ten most-searched models and compare their sign-ups with the rest.

    Why it works

    Give every library page a standard top block: per-million-token price, measured speed with a link to the methods page, a one-click Try it, a code snippet, and a comparison with the closed model it usually replaces. Publish new model pages on release day and submit them for indexing.

    Release-day searches are high-intent and short-lived. A complete page that loads first collects sign-ups that would otherwise go to whichever provider ranks.

    Risks and how to handle them

    • Thin, near-duplicate pages

      Each page carries real price, speed and code, not just a name.

    Evidence

    • Your websiteSitemap (1,236 URLs): /resources 405, /library 357 model pages, /blog 254, /author 117 author pages and a 49-page "Inference Engineering" book. The only Europe-specific content is a post on running DeepSeek R1 "in US & EU data centers"; there is no UK or EU page. Event pages include AWS re:Invent parties co-hosted with Notion, LangChain and Duckbill.Source
    • Your websitePricing: Basic is "$0 per month, pay as you go"; Pro adds priority GPUs and Slack support; Enterprise adds "Use existing cloud commitments", "Full control over data residency", self-hosting and custom regions. Model APIs are priced per million tokens, for example GLM-5.3 at $1.40 input and $4.40 output and DeepSeek V4.1 Flash at $0.30 and $1.20.Source
    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
  • 15

    Baseten runs a startup program, and its fastest-growing segment is AI-native companies. A startup whose credits are ending is either about to pay or about to leave.

    Medium impactMedium effort First result in 2 months AI Native Sales Manager

    First action

    List startup-program accounts by credit expiry date.

    How to measure it

    Startups converting to paid within 90 days of credit end

    Now
    –
    Target
    50%
    By
    2 quarters

    Steps

    1. 1

      List accounts

      Expiry date, usage, model mix.

      Marketing Analytics Manager 1 day

    2. 2

      Set the flags

      60 days before expiry or usage over threshold.

      GTM Engineer 2 days

    3. 3

      Write the offer

      Architecture review plus committed-use pricing.

      AI Native Sales Manager 1 day

    4. 4

      Assign owners

      Each flagged account to an AI Native AE.

      AI Native Sales Manager 1 hour

    5. 5

      Run the reviews

      SA joins for the largest.

      Solutions Architects ongoing

    6. 6

      Measure

      Conversion and churn by cohort.

      Marketing Analytics Manager monthly

    First result
    2 months
    Cost
    $0
    Owner
    AI Native Sales Manager

    Smallest test

    Run the flag for one month's expiring cohort and compare conversion with the previous month.

    Why it works

    Flag every startup-program account 60 days before credits expire or when monthly usage crosses a threshold, and have an AI Native AE offer a short architecture review and a committed-use price. Track which cohort converts.

    The credit end date is a known decision point. Meeting it with a person and a price keeps the startups that grew on Baseten from re-shopping at the moment they are largest.

    Risks and how to handle them

    • Startups feel sold to

      Lead with the architecture review; price comes second.

    Evidence

    • HiringSales is split into segments: AI Native AEs (San Francisco, New York) and a Sales Manager for "our fastest growing customer segment"; Enterprise AEs in San Francisco, New York and London; Strategic AEs and Strategic Sales Managers; inbound and outbound SDRs (outbound works "a defined set of target accounts" with an AE by cold call, email and LinkedIn) and a Sales Development Manager. The outbound SDR post has been open since February 2025.Source
    • Your websitePricing: Basic is "$0 per month, pay as you go"; Pro adds priority GPUs and Slack support; Enterprise adds "Use existing cloud commitments", "Full control over data residency", self-hosting and custom regions. Model APIs are priced per million tokens, for example GLM-5.3 at $1.40 input and $4.40 output and DeepSeek V4.1 Flash at $0.30 and $1.20.Source
    • Your websiteSeries F post (June 22, 2026): "$1.5B Series F" at "a $13B valuation", led by Altimeter Capital, Conviction Partners and Spark Capital; "Over the last year, our revenue has grown 20x, and inference volume has grown 40x"; customers "more motivated than ever to own their intelligence".Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    Baseten already publishes a 49-page Inference Engineering book, and its buyers are ML and platform engineers who need to learn exactly what the book covers. A book is read once; a course with a certificate becomes part of how teams train their engineers.

    High impactHigh effort First result in 3 quarters Head of Marketing

    First action

    Ask ten customers whether they would send engineers to a free course and what it must cover.

    How to measure it

    Certified engineers at target accounts

    Now
    –
    Target
    500
    By
    4 quarters

    Steps

    1. 1

      Validate demand

      Ten customer interviews on content and format.

      DevRel 2 weeks

    2. 2

      Design the course

      Modules from the book, each with a lab.

      DevRel 1 month

    3. 3

      Build the labs

      Runnable on Baseten free credits.

      Forward Deployed Engineering 2 months

    4. 4

      Write the exam

      Short, practical, proctored online.

      DevRel 1 month

    5. 5

      Launch live cohorts

      One each in New York, San Francisco and London.

      Field Marketing Managers 1 quarter

    6. 6

      Route signals

      Completions at target accounts to AEs.

      GTM Engineer ongoing

    First result
    3 quarters
    Cost
    $80k
    Owner
    Head of Marketing

    Smallest test

    Run one live workshop from two chapters of the book for 30 engineers and see how many ask for more.

    Why it works

    A free self-paced course built on the book with hands-on labs on Baseten, a short certification exam, and a version run live in New York, San Francisco and London. Certified engineers get a public badge and an invitation to a practitioners' group.

    Teams adopt the tools they learned on. A certification spreads that learning inside target accounts and gives the field a reason to contact engineers who finish it.

    Risks and how to handle them

    • A course costs more to keep current than a book

      Version it with the book and update labs at each major release.

    Evidence

    • Your websiteSitemap (1,236 URLs): /resources 405, /library 357 model pages, /blog 254, /author 117 author pages and a 49-page "Inference Engineering" book. The only Europe-specific content is a post on running DeepSeek R1 "in US & EU data centers"; there is no UK or EU page. Event pages include AWS re:Invent parties co-hosted with Notion, LangChain and Duckbill.Source
    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
    • HiringHead of EMEA Sales (London, posted September 14, 2026): a "Founding Sales Leader in EMEA to build our business in the region from the ground up". "We already have EMEA customers and real demand — today it's served from the US." The mandate is "to scale the EMEA team to 20+ people this year", carry the number while hiring, and "adapt the motion" to how EMEA technical buyers evaluate infrastructure. London is also hiring a Strategic AE, an Enterprise AE, a Strategic Sales Manager and an Enterprise Sales Manager, plus a remote EMEA Solutions Architect.Source
  • 17

    Baseten is hiring a whole Supply team (capacity managers, a data center and powered land lead, chip, hyperscaler, neocloud and international leads) and already lists Multi-cloud Capacity Management as a product. Many enterprises struggle to get capacity on their own cloud.

    High impactHigh effort First result in 3 quarters Head of Supply

    First action

    Ask five Strategic accounts whether GPU availability has delayed a project in the last six months.

    How to measure it

    Committed capacity contracts

    Now
    –
    Target
    $20M
    By
    4 quarters

    Steps

    1. 1

      Interview buyers

      Five Strategic accounts on capacity pain.

      Strategic AEs 3 weeks

    2. 2

      Define the offer

      GPU types, regions, terms, price bands.

      Head of Supply 1 month

    3. 3

      Model the risk

      Finance sizes commitments against supply contracts.

      Finance 1 month

    4. 4

      Write the page and deck

      Under Multi-cloud Capacity Management.

      PMM, Solutions 2 weeks

    5. 5

      Pilot with three accounts

      Reserved capacity with a quarterly review.

      Strategic AEs 1 quarter

    6. 6

      Decide

      Scale, reprice or stop on pilot margins.

      CRO 1 week

    First result
    3 quarters
    Cost
    Capital at risk on commitments
    Owner
    Head of Supply

    Smallest test

    Offer reserved capacity to one Strategic account that has asked for it and price it by hand.

    Why it works

    Sell capacity as an outcome: a reserved-capacity offer with guaranteed GPU types and regions across Baseten's cloud pool, priced on commitment, sold by Strategic AEs with Supply at the table, and positioned for enterprises whose own cloud allocation is the bottleneck.

    When capacity is scarce, the vendor that can guarantee it wins the deal before performance is compared. Baseten's supply work becomes a sales advantage instead of a cost centre.

    Risks and how to handle them

    • Committing to capacity Baseten cannot fill

      Match each customer commitment to a supply contract before signing.

    Evidence

    • HiringA Supply team buying compute: Capacity Managers, a Data Centers & Powered Land Sourcing Lead, an NVIDIA, OEM & Chip Providers Lead, a Hyperscalers & Strategic Neoclouds Lead and an Emerging Clouds & International Coverage Lead ("who's building, who's buying, and on what terms").Source
    • Your websitePricing: Basic is "$0 per month, pay as you go"; Pro adds priority GPUs and Slack support; Enterprise adds "Use existing cloud commitments", "Full control over data residency", self-hosting and custom regions. Model APIs are priced per million tokens, for example GLM-5.3 at $1.40 input and $4.40 output and DeepSeek V4.1 Flash at $0.30 and $1.20.Source
    • HiringSales is split into segments: AI Native AEs (San Francisco, New York) and a Sales Manager for "our fastest growing customer segment"; Enterprise AEs in San Francisco, New York and London; Strategic AEs and Strategic Sales Managers; inbound and outbound SDRs (outbound works "a defined set of target accounts" with an AE by cold call, email and LinkedIn) and a Sales Development Manager. The outbound SDR post has been open since February 2025.Source
  • 18

    Baseten's inference volume grew 40x in a year and most of it runs on post-trained models. Few companies can see how open models are actually used in production; Baseten can, in aggregate.

    High impactHigh effort First result in 2 quarters Marketing Analytics Manager

    First action

    List the five aggregate numbers Baseten could publish without exposing any customer.

    How to measure it

    Opportunities touched by the report

    Now
    –
    Target
    40
    By
    4 quarters

    Steps

    1. 1

      Pick the metrics

      Five to eight aggregates with privacy review.

      Marketing Analytics Manager 2 weeks

    2. 2

      Legal and privacy review

      Thresholds so no customer is identifiable.

      Legal 2 weeks

    3. 3

      Build the data

      Queries and charts from platform data.

      Marketing Analytics Manager 1 month

    4. 4

      Add commentary

      Quotes from five customers.

      PMM, Post-Training 1 month

    5. 5

      Launch

      Press, a live session, social series.

      Social Media Manager 2 weeks

    6. 6

      Use in sales

      Charts in decks; a field brief.

      Product Enablement Lead ongoing

    First result
    2 quarters
    Cost
    $30k
    Owner
    Marketing Analytics Manager

    Smallest test

    Publish one chart (time to adoption of new open models) as a blog post and see how far it travels.

    Why it works

    An annual report with anonymised aggregates: which model families are served, the share of post-trained traffic, latency and cost trends by modality, and how fast new open models are adopted after release. Release it with customer commentary and a live session.

    Original data earns press, analyst citations and links that product pages never get, and it frames Baseten as the place where the open-model market is visible.

    Risks and how to handle them

    • Data gives rivals insight

      Publish trends and shares, not absolute volumes.

    Evidence

    • Your websiteSeries F post (June 22, 2026): "$1.5B Series F" at "a $13B valuation", led by Altimeter Capital, Conviction Partners and Spark Capital; "Over the last year, our revenue has grown 20x, and inference volume has grown 40x"; customers "more motivated than ever to own their intelligence".Source
    • HiringPost-Training Research Engineer: "By inference volume, the overwhelming majority of traffic at Baseten is to and from models that have been post-trained in some way". The Applied Researcher post: "post-train open-source models that outperform frontier closed models on their specialised tasks" in "healthcare, code generation, and legal".Source
    • Your websiteSitemap (1,236 URLs): /resources 405, /library 357 model pages, /blog 254, /author 117 author pages and a 49-page "Inference Engineering" book. The only Europe-specific content is a post on running DeepSeek R1 "in US & EU data centers"; there is no UK or EU page. Event pages include AWS re:Invent parties co-hosted with Notion, LangChain and Duckbill.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    The calculator shows the savings and the OpenAI partnership removes some budget friction, but teams still hesitate because switching a production model feels like a quarter of work. Baseten has forward-deployed engineers whose job is exactly that work.

    High impactMedium effort First result in 1 quarter Forward Deployed Engineering

    First action

    Run the sprint with one current customer that is still using a closed model for one task.

    How to measure it

    Sprint to production conversion

    Now
    –
    Target
    50%
    By
    2 quarters

    Steps

    1. 1

      Define the sprint

      Scope, harness, success test, what the customer keeps.

      Forward Deployed Engineering 1 week

    2. 2

      Pick a pilot

      One customer with a closed-model task.

      AI Native Sales Manager 1 week

    3. 3

      Run it

      48 hours with two FDEs.

      Forward Deployed Engineering 2 days

    4. 4

      Write it up

      Results as a story if the customer agrees.

      PMM, Post-Training 1 week

    5. 5

      Offer it

      Sales and the calculator page offer the sprint.

      AI Native Sales Manager ongoing

    6. 6

      Cap capacity

      Four sprints a month until staffing grows.

      Forward Deployed Engineering ongoing

    First result
    1 quarter
    Cost
    FDE time
    Owner
    Forward Deployed Engineering

    Smallest test

    Run one sprint with a current customer and publish the result.

    Why it works

    A fixed offer: in 48 hours a Baseten FDE and the customer's engineers move one production task from a closed model to an open one, with an eval harness comparing quality, cost and latency. If the result is not better on two of three, the customer walks away with the harness.

    A time-boxed, low-risk trial turns "someday" into a decision this week, and the eval harness is useful to the customer either way.

    Risks and how to handle them

    • FDE time is scarce

      Qualify sprints by account size and cap them monthly.

    Evidence

    • Your websiteThe Open-Source ROI Calculator compares spend on closed models (GPT 5.6, Claude Opus 5, Gemini 3.x and others) with open models on Baseten Model APIs, takes monthly spend or an uploaded usage CSV, and asks the workload type (chat, document processing, agentic). It carries a disclaimer that results are estimates.Source
    • HiringPost-Training Research Engineer: "By inference volume, the overwhelming majority of traffic at Baseten is to and from models that have been post-trained in some way". The Applied Researcher post: "post-train open-source models that outperform frontier closed models on their specialised tasks" in "healthcare, code generation, and legal".Source
    • Your websiteOpenAI partnership (September 29, 2026): Baseten is "one of the first open-model inference providers in the OpenAI B2B Marketplace, including a native integration within Codex", and "OpenAI enterprise customers can now use existing OpenAI commitments for open models served by Baseten". The landing page says "Restrictions apply" and asks buyers to join a waitlist; every page carries the banner "Use your OpenAI commitments on Baseten open models".Source
  • 20

    New open models arrive constantly and developers race to try them. Baseten's social post is where they learn about launches today, but social reach is uneven and a developer who wanted Kimi K3 may never see the post.

    Medium impactLow effort First result in 6 weeks Social Media Manager

    First action

    Add a Follow button to the five most-viewed model families.

    How to measure it

    Release-email to first API call rate

    Now
    –
    Target
    15%
    By
    1 quarter

    Steps

    1. 1

      Add Follow

      Button on model family pages, email only.

      Web team 1 week

    2. 2

      Write the template

      Price, speed, method link, Try it.

      Social Media Manager 1 day

    3. 3

      Trigger on release

      Sent when the new version is served.

      Web team 1 week

    4. 4

      Share with sales

      Followers at target accounts in the field brief.

      GTM Engineer 1 day

    5. 5

      Measure

      Opens, Try-it clicks, first API calls.

      Marketing Analytics Manager per launch

    6. 6

      Extend

      All model families if the first five work.

      Social Media Manager 2 weeks

    First result
    6 weeks
    Cost
    $0
    Owner
    Social Media Manager

    Smallest test

    Add Follow to one model family before its next release and count Try-it clicks from the email.

    Why it works

    Let any developer follow a model family on its library page; when Baseten serves a new version, send one email with price, speed, the methods link and a one-click Try it. The followers of each model are also a ready-made list for the field brief.

    An email to someone who asked for it converts far better than a post in a feed, and the follow list shows sellers which accounts are watching which models.

    Risks and how to handle them

    • Too many emails

      One email per family release, no digests.

    Evidence

    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
    • Your websiteSitemap (1,236 URLs): /resources 405, /library 357 model pages, /blog 254, /author 117 author pages and a 49-page "Inference Engineering" book. The only Europe-specific content is a post on running DeepSeek R1 "in US & EU data centers"; there is no UK or EU page. Event pages include AWS re:Invent parties co-hosted with Notion, LangChain and Duckbill.Source
    • HiringLaunch roles: the first Product Enablement Lead, to own "how these launches land with the field" for market moments such as the GLM-5.2 and Kimi K3 launches; a Product Marketing Manager, Post-Training to "shape how the market thinks about closed-to-open weights models and post-training ROI"; and a Product Marketing Manager, Dedicated Inference for autoscaling, routing, failover and compliance stories.Source
  • 21

    Baseten sells to teams that are about to run models in production. Those teams announce it in their own job posts ("ML inference engineer", "AI platform engineer", "post-training researcher") weeks before they choose a provider.

    Medium impactMedium effort First result in 1 month GTM Engineer

    First action

    Search the job boards of 50 target accounts for inference-related roles.

    How to measure it

    Meetings booked from hiring signals

    Now
    –
    Target
    10 a month
    By
    1 quarter

    Steps

    1. 1

      Define the titles

      Inference, ML platform, post-training, AI infrastructure.

      GTM Engineer 1 day

    2. 2

      Add the signal

      Job-board checks for target accounts in the pipeline.

      GTM Engineer 1 week

    3. 3

      Write the email

      Architecture review offer and the book.

      Sales Development Manager 2 hours

    4. 4

      Route

      Same-week SDR task for each match.

      GTM Engineer 1 day

    5. 5

      Measure

      Reply and meeting rate against cold outbound.

      Marketing Analytics Manager monthly

    6. 6

      Refine

      Drop titles that never convert.

      GTM Engineer 1 hour a month

    First result
    1 month
    Cost
    $0
    Owner
    GTM Engineer

    Smallest test

    Run the search by hand for 50 accounts and email the ten with matching roles.

    Why it works

    The GTM Engineer adds a job-post signal to the enrichment pipeline: target accounts posting inference, ML platform or post-training roles get a score bump and a same-week SDR email that offers a free architecture review and the Inference Engineering book.

    A hiring post is a public, dated signal of a budgeted project. Reaching the team while they are still deciding the stack is the cheapest moment to win.

    Risks and how to handle them

    • Recruiters, not buyers, reply

      Address the email to the hiring manager named in the post or the ML lead.

    Evidence

    • HiringSales is split into segments: AI Native AEs (San Francisco, New York) and a Sales Manager for "our fastest growing customer segment"; Enterprise AEs in San Francisco, New York and London; Strategic AEs and Strategic Sales Managers; inbound and outbound SDRs (outbound works "a defined set of target accounts" with an AE by cold call, email and LinkedIn) and a Sales Development Manager. The outbound SDR post has been open since February 2025.Source
    • HiringMarketing build-out: Field Marketing Managers in San Francisco and New York ("prioritize seller requests by expected revenue"); a Social Media Manager because "most of them meet us first on X or LinkedIn, around a model launch, a benchmark, an open source release, or a customer result" and "we post about latency, throughput, and GPU cost, and we hold ourselves to getting those details right"; the first Marketing Analytics Manager because "Marketing at Baseten is scaling fast: more spend, more campaigns, more model launches and more inbound"; a Marketing Technology & Operations Lead and a GTM Engineer.Source
    • Your websiteSitemap (1,236 URLs): /resources 405, /library 357 model pages, /blog 254, /author 117 author pages and a 49-page "Inference Engineering" book. The only Europe-specific content is a post on running DeepSeek R1 "in US & EU data centers"; there is no UK or EU page. Event pages include AWS re:Invent parties co-hosted with Notion, LangChain and Duckbill.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableInfo

Turn the research into a list you can act on

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Fill the events in this plan

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Baseten did not commission, review or endorse it, and Programmable is not affiliated with Baseten. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Baseten runs its business.

Something wrong, or do you represent Baseten? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Financial services page, partner page, clean attribution links, calculator outbound, launch briefs and a methods page for every claim.

  2. Days 31 to 606 ideas

    EMEA launch kit, the OpenAI waitlist motion, post-training proof, message differentiation, usage alerts and the city event series.

  3. Days 61 to 909 ideas

    Health and life sciences, model library pages, startup handoffs, the wildcards, and the decision on the big bets.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value fast model runtimes and cold starts. The most cited problem: GPU capacity and cost.

  • Hands-on forward-deployed engineers
  • Moving production tasks off closed models without losing quality
  • In their words: “own their intelligence”

Market

Competitive landscape

5 competitors compared: Together AI, Fireworks AI, Modal, Replicate and 1 more.

  • Gap to exploit: Proof that open models match closed ones on a buyer's own task
  • Together AI: Similar segment language to Baseten
  • Fireworks AI: Message overlaps with Baseten's own

Hiring signals

Baseten's 104 roles (34 in GTM) build new go-to-market teams on top of an AI-native business that already works.

  • Head of EMEA Sales: Founding leader in London; EMEA demand served from the US today; 20+ hires this year. Ideas 7, 16.
  • Product Marketing Manager, Solutions: Enterprise deal playbook and verticals in Financial Services and Health & Life Sciences. Ideas 1, 13.
  • Partner Enablement Lead: Co-sell with OpenAI, NVIDIA, hyperscalers, model labs and data platforms. Ideas 2, 3, 8.

From the team that wrote this playbook

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