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  • The brief
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  • Idea portfolio
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  • This week · 6
  • This quarter · 9
  • Big bets · 4
  • Wildcards · 3
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Generated Oct 18, 2026
  1. Programmable
  2. Playbooks
  3. Boom
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growth playbook · Oct 18, 2026

boompay.app (opens in a new tab)

Boom growth playbook

Diagnosis

Boom closed a $15M Series A in August 2026 after about 8x growth, and launched BoomCRM on top of its screening and reporting products. Seven of its 12 open roles are go-to-market, all in Austin: a phone-first AE who travels to NMHC, MHI and NARPM, a senior BDR, a GTM Lead for new verticals, customer success and support, and a Growth Marketing Manager whose job is 60% partnerships and referrals.

That says Boom grows through people and partners, not ads. This playbook gives those hires warm rooms (NARPM chapters, pre-booked conferences), dated reasons to call (California's annual rent-reporting offer, operators' own response times), and partner programs that sell for them.

Growth Score

7/10

Biggest Opportunity

Turn Boom's partners and compliance know-how into distribution: PMS co-sell, association talks with customers on stage, and California's yearly rent-reporting requirement as a recurring reason to buy.

Biggest Risk

Credit reporting and tenant screening are regulated, and unsupported credit-score claims or reporting errors would hurt trust with operators, renters and regulators while the company scales fast.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    A NARPM chapter speaking tour: "How Keyrenter Boise went from 4 days to under 1 day on applications"

    Email the program chairs of the ten NARPM chapters in states with the most Boom prospects, offering the talk with a customer co-presenter.

    High impact First result in 4-6 weeks
  2. 2

    A California AB 2747 outbound play built on the annual rent-reporting offer

    Pull California operators with 16+ units from Attio and public sources and draft the first email.

    High impact First result in 4 weeks
  3. 3

    "Ask your property manager to add Boom": turn renters into introductions to their landlords

    Count renters in the app whose property manager is not a Boom customer.

    High impact First result in 6 weeks

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

    3 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 10Fill-ins · 5Reconsider · 4
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The Growth Marketing Manager is asked to manage Boom's presence with associations "like NARPM, from memberships to sponsorships and speaking slots", and the AE is told to get on planes. NARPM's local chapters are where single-family property managers, Boom's core buyers, meet every month.

    High impactLow effort First result in 4-6 weeks Growth Marketing Manager

    First action

    Email the program chairs of the ten NARPM chapters in states with the most Boom prospects, offering the talk with a customer co-presenter.

    How to measure it

    Qualified meetings per talk

    Now
    –
    Target
    5
    By
    fifth talk

    Steps

    1. 1

      Pick chapters

      Ten chapters in states with the most target operators in Attio.

      Growth Marketing Manager 2 hours

    2. 2

      Build the talk

      Time to decision, vacancy cost, fraud, with two customer stories.

      Growth Marketing Manager 2 days

    3. 3

      Recruit co-presenters

      Ask RENU and Keyrenter Boise to join a talk each.

      Customer Success Manager 1 week

    4. 4

      Pitch program chairs

      A one-paragraph talk abstract and dates.

      Growth Marketing Manager 1 day

    5. 5

      Pair the AE

      The AE attends every talk and books follow-ups in the room.

      Commercial Lead (AE) per talk

    6. 6

      Follow up in 24 hours

      A recap with the slides and a time-to-decision audit offer.

      Senior BDR per talk

    7. 7

      Track in Attio

      Lead source "NARPM chapter" with the chapter name.

      Growth Marketing Manager 30 minutes per talk

    Who to approach

    • NARPM (National Association of Residential Property Managers)

      Local chapters of single-family property managers, Boom's core market.

    First result
    4 to 6 weeks
    Cost
    Travel and NARPM membership, about $1,000 to $2,000 per talk
    Owner
    Growth Marketing Manager

    Smallest test

    Book one chapter talk in Idaho or Arizona with a customer co-presenter.

    Run this outreach. The sequence sent for you: addresses found and verified, replies routed to your CRM. Usually live within days.

    Book a working session

    Why it works

    Pitch a 30-minute talk to NARPM chapters in states with the most target operators: how fast screening decisions cut vacancy days, with RENU (2.1 to 0.8 days) and Keyrenter Boise (3.9 to 0.9 days) as the case stories and a customer on stage where possible. The AE attends each one and books follow-ups in the room.

    A chapter meeting gives a room of decision-makers who trust peers more than vendors, and a customer telling the story is the strongest proof Boom has. It feeds the AE's in-person, phone-first motion with warm meetings instead of cold calls.

    Ready to use

    EmailChapter pitch

    Subject: Talk for your chapter: from 4 days to under 1 day on applications
    
    Hi {first name},
    
    I'm with Boom, the screening and leasing platform used by 500+ operators. I'd like to offer your chapter a 30-minute talk on cutting application decision time, with {customer}, who went from {before} days to {after}, sharing how they did it.
    
    No pitch from the stage: just the numbers, what they changed, and Q&A. Would {month} or {month} work for your program?
    
    {name}
    Boom

    Risks and how to handle them

    • Chapters reject vendor talks

      Lead with the customer co-presenter and keep the talk educational.

    Evidence

    • HiringGrowth Marketing Manager: "Partnerships are the biggest" channel (PMS integration partners, vendors and marketplaces, industry associations, consultants, individual referrers); runs the referral program; "roughly 60% partnerships and referrals, 40% broader growth work"; co-marketing and associations "like NARPM, from memberships to sponsorships and speaking slots"; email nurture and small paid pilots; owns lead-source tracking in Attio and reports "pipeline and cost by channel".Source
    • HiringCommercial Lead (AE): outbound, "defaults to phone first, willing to jump on a plane"; sells BoomScreen and BoomReport across multifamily, single-family and manufactured housing; maps value to "fraud, bad debt, tenant quality, ancillary revenue"; travels "heavily to industry events (NMHC, MHI, NARPM, IMN, regional apartment associations)"; describes Boom as "a Series A proptech company".Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
  • 02

    The homepage says 500+ operators while Series A coverage says 400+; every homepage logo shares the alt text "imagine homes management"; and "credit scores rise an average of 28 points in their first two weeks" has no method or caveat beside it.

    Medium impactLow effort First result in 1 week Growth Marketing Manager

    First action

    List every number on the homepage, product pages and job posts and mark the ones that disagree.

    How to measure it

    Conflicting public claims

    Now
    –
    Target
    zero
    By
    1 week

    Steps

    1. 1

      Inventory claims

      Operators, units, verifications, decision times, credit points.

      Growth Marketing Manager 2 hours

    2. 2

      Pick the figures

      One dated figure per claim.

      Director of GTM 1 hour

    3. 3

      Review the credit claim

      Method, sample and caveat, reviewed by counsel.

      CEO 1 week

    4. 4

      Fix logo alt text

      Each logo named correctly.

      Growth Marketing Manager 1 hour

    5. 5

      Update job posts

      Same figures everywhere.

      Growth Marketing Manager 1 hour

    6. 6

      Review quarterly

      Re-check claims each quarter.

      Growth Marketing Manager 30 minutes

    First result
    1 week
    Cost
    $0 plus legal review
    Owner
    Growth Marketing Manager

    Smallest test

    Fix the logo alt text and the operator count today.

    Why it works

    Agree one dated figure for operators, units and verifications; give each logo its real name; and add a method note and plain caveat to the credit-score claim, reviewed by counsel.

    Buyers and press compare numbers, and credit-improvement claims are an area regulators watch. Clean numbers protect every campaign that follows.

    Risks and how to handle them

    • Credit-reporting claims and data accuracy are regulated

      Have counsel review every credit claim, state methods and dates, and keep furnisher accuracy and dispute processes documented.

    Evidence

    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • Search results$15M Series A (August 2026) led by S3 Ventures with Mischief VC; over 400 operators and about 500,000 units; works with more than 25% of the top 40 single-family rental third-party operators and 30% of the top 100 manufactured housing operators; about 8x growth before the round and about 3x since the start of the year; launched BoomCRM, an agentic leasing and touring CRM. CEO Rob Whiting: "We started from compliance and underwriting."Source
    • programmable.infoSite scan: 18 case studies, 55 blog posts, integration pages for the main PMS platforms, product pages for single-family, multifamily and manufactured housing, no pricing page and no competitor comparison pages; the renter app is rated 4.56 from 1,278 ratings; DMARC policy is "none"; the homepage logos share the alt text "imagine homes management".Source
    • Search resultsUnder the Fair Credit Reporting Act's Regulation V, companies that furnish information to credit bureaus must have written policies for accuracy and integrity and must investigate certain disputes sent directly by consumers.Source
  • 03

    California managers with 16 or more units must offer on-time rent reporting at leasing and once a year after. Boom already has compliance pages, lease addendums and certificates for this.

    High impactLow effort First result in 4 weeks Senior BDR

    First action

    Pull California operators with 16+ units from Attio and public sources and draft the first email.

    How to measure it

    Meetings per 100 California contacts

    Now
    –
    Target
    5
    By
    6 weeks

    Steps

    1. 1

      Build the list

      California operators with 16+ units.

      Senior BDR 1 week

    2. 2

      Write the sequence

      The annual offer, proof of offer, and the certificate.

      Senior BDR 1 day

    3. 3

      Check the wording

      Counsel reviews every statement about the law.

      CEO 2 days

    4. 4

      Offer a check

      A 15-minute compliance check, not a demo.

      Senior BDR ongoing

    5. 5

      Hand to the AE

      Booked checks go to the AE with the operator's unit count.

      Commercial Lead (AE) ongoing

    6. 6

      Track

      Lead source "AB 2747" in Attio.

      Growth Marketing Manager weekly

    First result
    4 weeks
    Cost
    $0
    Owner
    Senior BDR

    Smallest test

    Send the sequence to 100 California operators.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a list of California operators with 16+ units, and run a sequence about the annual offer: what the law requires each year, how operators prove they made the offer, and how BoomReport handles it with a compliance certificate, ending in a 15-minute compliance check.

    A legal requirement with a recurring date is a reason to reply that a feature pitch is not. Boom started "from compliance and underwriting", so it has the materials ready.

    Risks and how to handle them

    • Sounds like a legal threat

      Lead with help: what the law asks and how to show it was done.

    • Credit-reporting claims and data accuracy are regulated

      Have counsel review every credit claim, state methods and dates, and keep furnisher accuracy and dispute processes documented.

    Evidence

    • Your websiteCalifornia pages: AB 2747 (effective April 1, 2025) requires managers with 16+ units to offer on-time rent reporting "at the time of leasing and once annually thereafter", and SB 1157 does the same for affordable housing with 15+ units; Boom offers itself as an FCRA-compliant furnisher to Experian, Equifax and TransUnion with lease addendums and compliance certificates.Source
    • HiringSenior BDR: owns the top of the funnel into property managers, operators and ownership groups; builds target lists across SFR, manufactured housing and multifamily "by firmographic, technographic, & psychographic signals"; writes sequences for BoomCRM, BoomScreen and BoomReport; pre-books meetings at conferences; keeps Attio clean; mentors future BDRs.Source
    • Search results$15M Series A (August 2026) led by S3 Ventures with Mischief VC; over 400 operators and about 500,000 units; works with more than 25% of the top 40 single-family rental third-party operators and 30% of the top 100 manufactured housing operators; about 8x growth before the round and about 3x since the start of the year; launched BoomCRM, an agentic leasing and touring CRM. CEO Rob Whiting: "We started from compliance and underwriting."Source
  • 04

    Boom has a renter app rated 4.56 from 1,278 ratings and pays renter affiliates. Renters who want their rent reported are already asking their landlords, and Boom can make that request easy and track it.

    High impactLow effort First result in 6 weeks Growth Marketing Manager

    First action

    Count renters in the app whose property manager is not a Boom customer.

    How to measure it

    Meetings from renter introductions

    Now
    –
    Target
    20 a month
    By
    8 weeks

    Steps

    1. 1

      Size it

      Renters whose manager is not a customer.

      Software Engineer 1 day

    2. 2

      Design the flow

      Manager name and email, with the renter's consent.

      Growth Marketing Manager 2 days

    3. 3

      Write the note

      Short, from Boom, naming the resident who asked.

      Growth Marketing Manager 2 hours

    4. 4

      Route to BDR

      Each request becomes a BDR task in Attio.

      Senior BDR 1 day

    5. 5

      Thank the renter

      Tell them when their manager joins.

      Growth Marketing Manager 1 hour

    6. 6

      Measure

      Requests, meetings, signed operators.

      Growth Marketing Manager weekly

    First result
    6 weeks
    Cost
    $0, about a week of work
    Owner
    Growth Marketing Manager

    Smallest test

    Email 200 app users whose manager is not on Boom and ask if they want Boom to reach out.

    Why it works

    Add a "Request Boom from your property manager" flow in the app and on the renter page: the renter enters the manager's name and email, Boom sends a short note on their behalf with the renter's permission, and the BDR follows up with the operator.

    A request from a current resident is a strong reason for a manager to look, and it costs nothing per lead. It connects the consumer side to the B2B pipeline the GTM team is building.

    Risks and how to handle them

    • Managers feel pressured

      One note only, with the renter's consent, no repeated contact.

    Evidence

    • programmable.infoSite scan: 18 case studies, 55 blog posts, integration pages for the main PMS platforms, product pages for single-family, multifamily and manufactured housing, no pricing page and no competitor comparison pages; the renter app is rated 4.56 from 1,278 ratings; DMARC policy is "none"; the homepage logos share the alt text "imagine homes management".Source
    • Your websiteRenter affiliate program: "$10 for your first two successful referrals", then $15 per renter, paid monthly; partner pages exist for Apartment List, Rocket Money, Earnest, Steady, Rentable, Sublet.com, Latchel, Dovly, Peach, Bridge, Common and Progressive.Source
    • HiringSenior BDR: owns the top of the funnel into property managers, operators and ownership groups; builds target lists across SFR, manufactured housing and multifamily "by firmographic, technographic, & psychographic signals"; writes sequences for BoomCRM, BoomScreen and BoomReport; pre-books meetings at conferences; keeps Attio clean; mentors future BDRs.Source
  • 05

    The Growth Marketing Manager is to "own lead source tracking in Attio" and report "pipeline and cost by channel" monthly. Partnerships are 60% of the job, and without source tracking no one can say which partners pay off.

    Medium impactLow effort First result in 1 month Growth Marketing Manager

    First action

    Write the source list and make the field required in Attio.

    How to measure it

    Leads with a source

    Now
    –
    Target
    95%
    By
    4 weeks

    Steps

    1. 1

      Write the list

      Sources and sub-sources.

      Growth Marketing Manager 2 hours

    2. 2

      Make it required

      In Attio, on every new lead.

      Growth Marketing Manager 1 hour

    3. 3

      Backfill

      The last 90 days of deals.

      Senior BDR 1 day

    4. 4

      Train the team

      Five minutes in the GTM meeting.

      Director of GTM 15 minutes

    5. 5

      First report

      Pipeline and cost by source.

      Growth Marketing Manager 1 day

    6. 6

      Monthly review

      Cut what does not pay.

      Growth Marketing Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Growth Marketing Manager

    Smallest test

    Backfill last quarter's closed deals and see which sources won.

    Why it works

    Set a fixed list of sources and sub-sources (each PMS partner, association, event, referrer, renter request, outbound), require it on every new lead, and send the first monthly channel report.

    Every other idea here depends on knowing what works. It is a day of setup that decides where next quarter's time and money go.

    Risks and how to handle them

    • Reps skip the field

      Required field, and the report goes to leadership.

    Evidence

    • HiringGrowth Marketing Manager: "Partnerships are the biggest" channel (PMS integration partners, vendors and marketplaces, industry associations, consultants, individual referrers); runs the referral program; "roughly 60% partnerships and referrals, 40% broader growth work"; co-marketing and associations "like NARPM, from memberships to sponsorships and speaking slots"; email nurture and small paid pilots; owns lead-source tracking in Attio and reports "pipeline and cost by channel".Source
    • HiringSenior BDR: owns the top of the funnel into property managers, operators and ownership groups; builds target lists across SFR, manufactured housing and multifamily "by firmographic, technographic, & psychographic signals"; writes sequences for BoomCRM, BoomScreen and BoomReport; pre-books meetings at conferences; keeps Attio clean; mentors future BDRs.Source
  • 06

    The AE travels to NMHC, MHI, NARPM and IMN, and the BDR is asked to "pre-book meetings, work the floor, and run disciplined follow-up". Meetings booked before the show are worth more than badge scans.

    Medium impactLow effort First result in Next conference Senior BDR

    First action

    Get the attendee or exhibitor list for the next conference on the calendar.

    How to measure it

    Pre-booked meetings per conference

    Now
    –
    Target
    25
    By
    next conference

    Steps

    1. 1

      Get the lists

      Attendees and exhibitors.

      Senior BDR 1 day

    2. 2

      Match accounts

      Target accounts in Attio.

      Senior BDR 1 day

    3. 3

      Write the sequence

      Three touches with a specific reason.

      Senior BDR 2 hours

    4. 4

      Book times

      A shared calendar for the AE and booth.

      Senior BDR 2 weeks

    5. 5

      Follow up in 48 hours

      Notes and next steps.

      Senior BDR after the show

    6. 6

      Report

      Meetings, pipeline and cost per show.

      Growth Marketing Manager after the show

    First result
    Next conference
    Cost
    $0 beyond existing event costs
    Owner
    Senior BDR

    Smallest test

    Pre-book ten meetings for the next regional apartment association event.

    Why it works

    For each event, pull the exhibitor and attendee lists, match them to target accounts, send a three-step sequence two weeks before with a specific reason to meet (their PMS, their vertical), and book times at the booth or a nearby coffee.

    Conference budgets are the largest marketing cost for a field-sales team; pre-booked meetings turn travel into pipeline.

    Risks and how to handle them

    • Lists unavailable

      Use exhibitor lists, association directories and LinkedIn event pages.

    Evidence

    • HiringCommercial Lead (AE): outbound, "defaults to phone first, willing to jump on a plane"; sells BoomScreen and BoomReport across multifamily, single-family and manufactured housing; maps value to "fraud, bad debt, tenant quality, ancillary revenue"; travels "heavily to industry events (NMHC, MHI, NARPM, IMN, regional apartment associations)"; describes Boom as "a Series A proptech company".Source
    • HiringSenior BDR: owns the top of the funnel into property managers, operators and ownership groups; builds target lists across SFR, manufactured housing and multifamily "by firmographic, technographic, & psychographic signals"; writes sequences for BoomCRM, BoomScreen and BoomReport; pre-books meetings at conferences; keeps Attio clean; mentors future BDRs.Source
    • HiringGrowth Marketing Manager: "Partnerships are the biggest" channel (PMS integration partners, vendors and marketplaces, industry associations, consultants, individual referrers); runs the referral program; "roughly 60% partnerships and referrals, 40% broader growth work"; co-marketing and associations "like NARPM, from memberships to sponsorships and speaking slots"; email nurture and small paid pilots; owns lead-source tracking in Attio and reports "pipeline and cost by channel".Source

This quarter 9

The core plays for the next three months.

  • 07

    Boom integrates with Yardi, Buildium, Rent Manager, Rentvine, ResMan and others, and PMS integration partners are named first in the growth hire's brief. Each PMS has customer success teams who are asked about screening and rent reporting every week.

    High impactMedium effort First result in 2 months Growth Marketing Manager

    First action

    Pick the two PMS partners with the most shared customers and ask each for a joint webinar date.

    How to measure it

    Partner-sourced pipeline

    Now
    –
    Target
    25% of new pipeline
    By
    2 quarters

    Steps

    1. 1

      Rank partners

      By shared customers and integration depth.

      Growth Marketing Manager 1 day

    2. 2

      Write enable pages

      Steps, screenshots and a customer story per PMS.

      Growth Marketing Manager 1 week

    3. 3

      Make one-pagers

      For each partner's CS and sales teams.

      Growth Marketing Manager 3 days

    4. 4

      Run joint webinars

      One per partner per quarter.

      Growth Marketing Manager quarterly

    5. 5

      Offer a referral fee

      Where the partner allows it.

      Director of GTM 1 week

    6. 6

      Track by partner

      Sub-source in Attio.

      Growth Marketing Manager monthly

    First result
    2 months
    Cost
    Referral fees and webinar time
    Owner
    Growth Marketing Manager

    Smallest test

    Run one joint webinar with Rentvine or Rent Manager.

    Why it works

    For each integration: a page showing how to switch Boom on inside that PMS with a customer story on it, a one-pager for the partner's team, a quarterly joint webinar for the partner's customers, and a referral fee for partner reps where allowed.

    Partners sell for you only when it is easy and rewarded. Integration pages also capture "[PMS] tenant screening" and "[PMS] rent reporting" searches.

    Risks and how to handle them

    • Partners have competing products

      Start with partners without their own screening or reporting, and lead with shared customers.

    Builds on

    Evidence

    • HiringGrowth Marketing Manager: "Partnerships are the biggest" channel (PMS integration partners, vendors and marketplaces, industry associations, consultants, individual referrers); runs the referral program; "roughly 60% partnerships and referrals, 40% broader growth work"; co-marketing and associations "like NARPM, from memberships to sponsorships and speaking slots"; email nurture and small paid pilots; owns lead-source tracking in Attio and reports "pipeline and cost by channel".Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • programmable.infoSite scan: 18 case studies, 55 blog posts, integration pages for the main PMS platforms, product pages for single-family, multifamily and manufactured housing, no pricing page and no competitor comparison pages; the renter app is rated 4.56 from 1,278 ratings; DMARC policy is "none"; the homepage logos share the alt text "imagine homes management".Source
  • 08

    Boom works with 30% of the top 100 manufactured housing operators, has case studies with Lucky Communities and SG Communities, and the AE travels to MHI. The GTM Lead is hired to scale new verticals by running the play first.

    High impactMedium effort First result in 1 quarter GTM Lead

    First action

    List MH operators ranked 1 to 500 and mark which are customers.

    How to measure it

    New MH operators signed

    Now
    –
    Target
    15
    By
    end of quarter

    Steps

    1. 1

      Build the list

      Top 500 MH operators with status.

      GTM Lead 1 week

    2. 2

      Collect proof

      MH-specific results from current customers.

      Customer Success Manager 2 weeks

    3. 3

      Update the vertical page

      MH proof and a reference offer.

      Growth Marketing Manager 1 week

    4. 4

      Plan events

      MHI and state MH associations.

      GTM Lead 1 week

    5. 5

      Run outbound

      MH sequences for the BDR.

      Senior BDR 1 quarter

    6. 6

      Write the template

      The vertical play for the next market.

      GTM Lead end of quarter

    First result
    1 quarter
    Cost
    Event costs
    Owner
    GTM Lead

    Smallest test

    Ask three MH customers for introductions to peer operators.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Write the manufactured-housing play: a vertical page with MH-specific proof, a target list of the remaining top-500 operators, an MHI and state-association calendar, and a reference program with current MH customers.

    Concentration in a vertical makes references easy and word of mouth fast. The GTM Lead's first play becomes the template for the next vertical.

    Risks and how to handle them

    • MH operators use different PMS platforms

      Map PMS use on the list before outreach.

    Evidence

    • Search results$15M Series A (August 2026) led by S3 Ventures with Mischief VC; over 400 operators and about 500,000 units; works with more than 25% of the top 40 single-family rental third-party operators and 30% of the top 100 manufactured housing operators; about 8x growth before the round and about 3x since the start of the year; launched BoomCRM, an agentic leasing and touring CRM. CEO Rob Whiting: "We started from compliance and underwriting."Source
    • HiringGTM Lead: works with the CEO and the Director of GTM to "evaluate, enter, and scale new verticals and geographic markets", running each play first and then building it so the team can follow.Source
    • HiringCommercial Lead (AE): outbound, "defaults to phone first, willing to jump on a plane"; sells BoomScreen and BoomReport across multifamily, single-family and manufactured housing; maps value to "fraud, bad debt, tenant quality, ancillary revenue"; travels "heavily to industry events (NMHC, MHI, NARPM, IMN, regional apartment associations)"; describes Boom as "a Series A proptech company".Source
  • 09

    CSMs are asked to deliver "performance reports to clients that demonstrate ROI". Most operators start with one product; BoomCRM and BoomReport are the natural next ones.

    High impactMedium effort First result in 1 quarter Customer Success Manager

    First action

    Build the report for the ten largest customers by hand.

    How to measure it

    Multi-product customers

    Now
    –
    Target
    +15 points
    By
    2 quarters

    Steps

    1. 1

      Define the report

      Four numbers and one recommendation.

      Customer Success Manager 2 days

    2. 2

      Build it by hand

      Ten largest customers first.

      Customer Success Manager 1 week

    3. 3

      Automate

      Generated from product data.

      Software Engineer 3 weeks

    4. 4

      Review with each customer

      A 20-minute quarterly call.

      Customer Success Manager quarterly

    5. 5

      Hand expansion to the AE

      When the customer wants the next product.

      Commercial Lead (AE) as needed

    6. 6

      Measure

      Renewals and expansion.

      Customer Success Manager quarterly

    First result
    1 quarter
    Cost
    $0, about three weeks of engineering
    Owner
    Customer Success Manager

    Smallest test

    Hand-deliver reports to five customers and track expansion conversations.

    Why it works

    Send each operator a quarterly report: time to decision, fraud caught, approvals, and for BoomReport customers on-time payment trends, with one recommendation tied to the next product (missed leasing calls for BoomCRM, payment trends for BoomReport).

    A report with the customer's own numbers keeps renewals safe and makes the expansion conversation about their data, not a pitch.

    Risks and how to handle them

    • Reports show weak results for some customers

      Use those to fix adoption before the renewal.

    Evidence

    • HiringCustomer Success Manager: onboards BoomScreen and BoomReport across PMS integrations, monitors adoption to prevent churn, and delivers "performance reports to clients that demonstrate ROI".Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • Search results$15M Series A (August 2026) led by S3 Ventures with Mischief VC; over 400 operators and about 500,000 units; works with more than 25% of the top 40 single-family rental third-party operators and 30% of the top 100 manufactured housing operators; about 8x growth before the round and about 3x since the start of the year; launched BoomCRM, an agentic leasing and touring CRM. CEO Rob Whiting: "We started from compliance and underwriting."Source
  • 10

    BoomCRM and the AI Leasing Agent answer calls 24/7, launched with the Series A. Operators rarely know how many prospect calls go unanswered after hours.

    High impactMedium effort First result in 6 weeks Commercial Lead

    First action

    Run the audit on three customer properties to set a benchmark.

    How to measure it

    Audit to BoomCRM conversion

    Now
    –
    Target
    30%
    By
    end of quarter

    Steps

    1. 1

      Set the method

      Forwarding or secret-shopping, with consent.

      Director of GTM 2 days

    2. 2

      Benchmark

      Three customer properties.

      Customer Success Manager 2 weeks

    3. 3

      Package the report

      Calls, misses, response time, tours lost.

      Commercial Lead (AE) 2 days

    4. 4

      Offer it

      In every multifamily and SFR discovery call.

      Commercial Lead (AE) ongoing

    5. 5

      Trial on one property

      BoomCRM for 30 days.

      Customer Success Manager per deal

    6. 6

      Measure

      Conversion and deal size.

      Commercial Lead (AE) monthly

    First result
    6 weeks
    Cost
    $0
    Owner
    Commercial Lead (AE)

    Smallest test

    Offer the audit in the next ten discovery calls.

    Why it works

    Offer prospects a two-week audit: forward a listing number through Boom's agent (or secret-shop it), and report calls received, calls missed, response times and tours lost, with a BoomCRM trial on one property.

    A number about their own lost leads makes the case for BoomCRM faster than a demo, and fits the AE's consultative, phone-first style.

    Risks and how to handle them

    • Call recording rules vary by state

      Follow consent rules for each state and disclose recording.

    Evidence

    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • Search results$15M Series A (August 2026) led by S3 Ventures with Mischief VC; over 400 operators and about 500,000 units; works with more than 25% of the top 40 single-family rental third-party operators and 30% of the top 100 manufactured housing operators; about 8x growth before the round and about 3x since the start of the year; launched BoomCRM, an agentic leasing and touring CRM. CEO Rob Whiting: "We started from compliance and underwriting."Source
    • HiringCommercial Lead (AE): outbound, "defaults to phone first, willing to jump on a plane"; sells BoomScreen and BoomReport across multifamily, single-family and manufactured housing; maps value to "fraud, bad debt, tenant quality, ancillary revenue"; travels "heavily to industry events (NMHC, MHI, NARPM, IMN, regional apartment associations)"; describes Boom as "a Series A proptech company".Source
  • 11

    The site has no competitor comparison pages, and operators search for alternatives when screening fees or fraud become a problem.

    Medium impactMedium effort First result in 2-3 months Growth Marketing Manager

    First action

    Ask the AE which three alternatives come up most in calls.

    How to measure it

    Demos from comparison pages

    Now
    –
    Target
    10 a month
    By
    90 days after launch

    Steps

    1. 1

      Pick competitors

      The three most common in calls.

      Commercial Lead (AE) 1 hour

    2. 2

      Research fairly

      Public features and pricing only.

      Growth Marketing Manager 1 week

    3. 3

      Write the pages

      Table, switcher story, demo link.

      Growth Marketing Manager 1 week

    4. 4

      Review claims

      Counsel checks competitor statements.

      CEO 2 days

    5. 5

      Share with sales

      Links in sequences and competitor comparisons.

      Senior BDR 1 day

    6. 6

      Measure

      Sessions and demos per page.

      Growth Marketing Manager monthly

    First result
    2 to 3 months
    Cost
    $0
    Owner
    Growth Marketing Manager

    Smallest test

    Publish one page and share it in sequences for a month.

    Why it works

    Publish fair comparison pages for the most-searched alternatives, with a table (fraud checks, decision time, PMS integrations, rent reporting to all three bureaus), a customer who switched, and a demo link.

    Comparison searches come from buyers already in the market, and the BDR and AE get a shareable page for the same question in calls.

    Risks and how to handle them

    • Inaccurate competitor claims

      Cite public sources and date every page.

    Evidence

    • programmable.infoSite scan: 18 case studies, 55 blog posts, integration pages for the main PMS platforms, product pages for single-family, multifamily and manufactured housing, no pricing page and no competitor comparison pages; the renter app is rated 4.56 from 1,278 ratings; DMARC policy is "none"; the homepage logos share the alt text "imagine homes management".Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
  • 12

    BoomScreen has run more than 3 million applicant verifications. Fraud is one of the four pains the AE is told to sell to, and trade press (Inman, HousingWire) already covers Boom.

    High impactMedium effort First result in 2 months CEO

    First action

    Check which fraud signals can be counted reliably across the 3M verifications.

    How to measure it

    Trade press mentions

    Now
    –
    Target
    5
    By
    6 weeks after launch

    Steps

    1. 1

      Define the measures

      Fraud signals, outcomes and time to decision.

      Software Engineer 2 weeks

    2. 2

      Aggregate safely

      No individual data, minimum group sizes.

      Software Engineer 2 weeks

    3. 3

      Write it

      Ten findings, one chart each.

      CEO 2 weeks

    4. 4

      Brief reporters

      Inman, HousingWire and multifamily trade press.

      CEO 1 week

    5. 5

      Arm sales

      A regional cut for each territory.

      Senior BDR 1 week

    6. 6

      Measure

      Mentions, downloads, meetings.

      Growth Marketing Manager monthly

    First result
    2 months
    Cost
    $0 to $3,000 for design
    Owner
    CEO

    Smallest test

    Publish three findings as a blog post and pitch one reporter.

    Why it works

    Publish an annual report with aggregate findings: share of applications with fraud signals, common fraud types, differences by property type and region, and time-to-decision benchmarks, with a public method.

    Original data earns coverage and gives sales a reason to call every operator in the report's regions. It positions Boom on fraud, where buyers feel the most pain.

    Risks and how to handle them

    • Credit-reporting claims and data accuracy are regulated

      Have counsel review every credit claim, state methods and dates, and keep furnisher accuracy and dispute processes documented.

    • Fair housing concerns about screening data

      Report fraud patterns, never demographic characteristics, and review with counsel.

    Evidence

    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • HiringCommercial Lead (AE): outbound, "defaults to phone first, willing to jump on a plane"; sells BoomScreen and BoomReport across multifamily, single-family and manufactured housing; maps value to "fraud, bad debt, tenant quality, ancillary revenue"; travels "heavily to industry events (NMHC, MHI, NARPM, IMN, regional apartment associations)"; describes Boom as "a Series A proptech company".Source
    • Search results2023 seed: $4.5M, with the company then approaching a $1M revenue run rate.Source
  • 13

    The site has no pricing, and every call starts with cost. In screening and rent reporting the payer varies (applicant, resident or operator), and California's laws let operators pass reporting fees to renters who opt in.

    Medium impactLow effort First result in 1 month Director of GTM

    First action

    Write the payment model for each product in one sentence.

    How to measure it

    Demo requests from pricing

    Now
    –
    Target
    15 a month
    By
    8 weeks

    Steps

    1. 1

      Describe each model

      Who pays for what.

      Director of GTM 1 day

    2. 2

      Set ranges

      Ranges, not quotes, for each product.

      CEO 1 day

    3. 3

      Add an example

      A 200-door operator.

      Growth Marketing Manager 1 day

    4. 4

      Check compliance

      Fee pass-through rules by state.

      CEO 1 week

    5. 5

      Publish

      Linked from every product page.

      Growth Marketing Manager 1 day

    6. 6

      Measure

      Visits, demos and close time.

      Growth Marketing Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Director of GTM

    Smallest test

    Add the payment model, without prices, to the product pages.

    Why it works

    Publish how each product is paid for (applicant-paid screening, operator or resident-paid reporting, BoomCRM per property), with price ranges and an example for a 200-door operator.

    Operators want to know their cost before a call, and showing that much of it can be applicant- or resident-paid removes the biggest objection early.

    Risks and how to handle them

    • Competitors see prices

      Publish ranges and the payment model, not contract terms.

    Evidence

    • programmable.infoSite scan: 18 case studies, 55 blog posts, integration pages for the main PMS platforms, product pages for single-family, multifamily and manufactured housing, no pricing page and no competitor comparison pages; the renter app is rated 4.56 from 1,278 ratings; DMARC policy is "none"; the homepage logos share the alt text "imagine homes management".Source
    • Your websiteCalifornia pages: AB 2747 (effective April 1, 2025) requires managers with 16+ units to offer on-time rent reporting "at the time of leasing and once annually thereafter", and SB 1157 does the same for affordable housing with 15+ units; Boom offers itself as an FCRA-compliant furnisher to Experian, Equifax and TransUnion with lease addendums and compliance certificates.Source
  • 14

    The BDR builds lists "by firmographic, technographic, & psychographic signals" and writes BoomCRM sequences. An operator who takes a day to answer a listing inquiry is losing tours, and that is measurable from outside.

    High impactMedium effort First result in 4 weeks Senior BDR

    First action

    Secret-shop 20 target operators this week and record response times.

    How to measure it

    Meetings per 100 response-time emails

    Now
    –
    Target
    2x standard
    By
    6 weeks

    Steps

    1. 1

      Set the method

      Standard inquiry, same time of day, honest follow-up.

      Senior BDR 2 hours

    2. 2

      Shop listings

      50 operators a week.

      Senior BDR 3 hours a week

    3. 3

      Record results

      Response time, channel, tour offered.

      Senior BDR ongoing

    4. 4

      Write the opener

      Their result and what an agent would do.

      Senior BDR 2 hours

    5. 5

      Send and call

      Email then phone.

      Senior BDR weekly

    6. 6

      Measure

      Meetings by response-time band.

      Senior BDR weekly

    First result
    4 weeks
    Cost
    $0
    Owner
    Senior BDR

    Smallest test

    Send 20 response-time emails and compare replies with the usual sequence.

    Why it works

    Each week, send standard inquiries to listings from 50 target operators, record response time and whether a tour was offered, and open outreach with the result and what BoomCRM's agent would have done.

    A message about their own response time is specific and hard to ignore, and the measurement doubles as data for the leasing benchmark.

    Risks and how to handle them

    • Operators dislike being tested

      Do not waste their leasing staff's time with tours, and share the result as useful data.

    Evidence

    • HiringSenior BDR: owns the top of the funnel into property managers, operators and ownership groups; builds target lists across SFR, manufactured housing and multifamily "by firmographic, technographic, & psychographic signals"; writes sequences for BoomCRM, BoomScreen and BoomReport; pre-books meetings at conferences; keeps Attio clean; mentors future BDRs.Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • Search results$15M Series A (August 2026) led by S3 Ventures with Mischief VC; over 400 operators and about 500,000 units; works with more than 25% of the top 40 single-family rental third-party operators and 30% of the top 100 manufactured housing operators; about 8x growth before the round and about 3x since the start of the year; launched BoomCRM, an agentic leasing and touring CRM. CEO Rob Whiting: "We started from compliance and underwriting."Source
  • 15

    As a furnisher to all three credit bureaus, Boom must keep accuracy policies and handle certain disputes directly. The Director of Support is building the team that renters and operators reach.

    Medium impactMedium effort First result in 2 months Director of Support

    First action

    Write down today's dispute process and average resolution time.

    How to measure it

    Median dispute resolution time

    Now
    –
    Target
    under 10 days
    By
    2 quarters

    Steps

    1. 1

      Document the process

      Verification, reporting, disputes.

      Director of Support 1 week

    2. 2

      Review with counsel

      Against furnisher rules.

      CEO 2 weeks

    3. 3

      Set response targets

      Times by dispute type.

      Director of Support 2 days

    4. 4

      Publish the standard

      Renter and operator pages.

      Growth Marketing Manager 1 day

    5. 5

      Add in-app help

      A dispute path for renters.

      Software Engineer 2 weeks

    6. 6

      Report monthly

      Accuracy and resolution figures.

      Director of Support monthly

    First result
    2 months
    Cost
    $0 plus legal review
    Owner
    Director of Support

    Smallest test

    Publish the dispute steps and response target on the help center.

    Why it works

    Publish Boom's standard: how payments are verified before reporting, the dispute process and response times, and monthly accuracy figures, with a renter help path inside the app.

    Operators adopt reporting faster when they trust it will not create resident complaints, and renters who see a clear process stay and refer others.

    Risks and how to handle them

    • Credit-reporting claims and data accuracy are regulated

      Have counsel review every credit claim, state methods and dates, and keep furnisher accuracy and dispute processes documented.

    Evidence

    • Search resultsUnder the Fair Credit Reporting Act's Regulation V, companies that furnish information to credit bureaus must have written policies for accuracy and integrity and must investigate certain disputes sent directly by consumers.Source
    • HiringCareers page: 12 open roles, all in Austin: GTM 7 (Growth Marketing Manager, GTM Lead, Commercial Lead AE, Senior BDR, Customer Success Manager, Director of Support, Customer Support Associate), Engineering 3, a Controller and a talent network.Source
    • Your websiteCalifornia pages: AB 2747 (effective April 1, 2025) requires managers with 16+ units to offer on-time rent reporting "at the time of leasing and once annually thereafter", and SB 1157 does the same for affordable housing with 15+ units; Boom offers itself as an FCRA-compliant furnisher to Experian, Equifax and TransUnion with lease addendums and compliance certificates.Source

Big bets 4

Larger plays that can change the trajectory.

  • 16

    Boom already sells rent reporting as a service and integrates with the major PMS platforms. A default-on listing inside a PMS reaches thousands of operators without a sale each.

    High impactHigh effort First result in 3 quarters CEO

    First action

    Ask the two PMS partners with the most shared customers what a native rent-reporting option would need.

    How to measure it

    Operators live through PMS defaults

    Now
    –
    Target
    200
    By
    4 quarters

    Steps

    1. 1

      Pick partners

      Most shared customers, no in-house reporting.

      CEO 1 month

    2. 2

      Design the deal

      Revenue share and responsibilities.

      CEO 1 month

    3. 3

      Build native setup

      One-click enable in the PMS.

      Software Engineer 1 quarter

    4. 4

      Prepare compliance

      State materials and dispute handling.

      Director of Support 1 month

    5. 5

      Launch jointly

      Webinars and partner emails.

      Growth Marketing Manager 1 month

    6. 6

      Measure

      Operators live and renters reported.

      CEO monthly

    First result
    3 quarters
    Cost
    Revenue share and engineering
    Owner
    CEO

    Smallest test

    Pilot default-on reporting for 20 operators on one PMS.

    Why it works

    Negotiate a native, default-on BoomReport option with two PMS platforms (revenue share, joint compliance materials for California and other states), with Boom handling reporting and disputes.

    Distribution through the system operators already use is the fastest way to scale reporting, and Boom's compliance and dispute handling is what a PMS would not want to build.

    Risks and how to handle them

    • PMS builds its own

      Lead with compliance and dispute handling the PMS would not want to own.

    • Credit-reporting claims and data accuracy are regulated

      Have counsel review every credit claim, state methods and dates, and keep furnisher accuracy and dispute processes documented.

    Builds on

    Evidence

    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • Your websiteCalifornia pages: AB 2747 (effective April 1, 2025) requires managers with 16+ units to offer on-time rent reporting "at the time of leasing and once annually thereafter", and SB 1157 does the same for affordable housing with 15+ units; Boom offers itself as an FCRA-compliant furnisher to Experian, Equifax and TransUnion with lease addendums and compliance certificates.Source
    • HiringGrowth Marketing Manager: "Partnerships are the biggest" channel (PMS integration partners, vendors and marketplaces, industry associations, consultants, individual referrers); runs the referral program; "roughly 60% partnerships and referrals, 40% broader growth work"; co-marketing and associations "like NARPM, from memberships to sponsorships and speaking slots"; email nurture and small paid pilots; owns lead-source tracking in Attio and reports "pipeline and cost by channel".Source
  • 17

    SB 1157 has required affordable housing operators with 15+ units in California to offer rent reporting since 2021, and the GTM Lead is hired to open new verticals. Affordable housing operators also care most about residents building credit.

    High impactHigh effort First result in 3 quarters GTM Lead

    First action

    List the largest affordable housing operators in California and their PMS platforms.

    How to measure it

    Affordable housing operators signed

    Now
    –
    Target
    10
    By
    3 quarters

    Steps

    1. 1

      Size the market

      Affordable operators by state and PMS.

      GTM Lead 1 month

    2. 2

      Design the package

      Reporting, education, compliance.

      GTM Lead 1 month

    3. 3

      Partner with associations

      Affordable housing associations.

      Growth Marketing Manager 1 quarter

    4. 4

      Pilot

      Two operators.

      Commercial Lead (AE) 1 quarter

    5. 5

      Measure outcomes

      Opt-in rates and resident results.

      Customer Success Manager quarterly

    6. 6

      Write the template

      For the next state.

      GTM Lead end of pilot

    First result
    3 quarters
    Cost
    Sales and support time
    Owner
    GTM Lead

    Smallest test

    Pitch two California affordable operators on a pilot.

    Why it works

    Build an affordable-housing package (reporting with resident education, compliance documents, resident-paid or free options) and sell it to affordable operators, starting in California.

    The mission ("level the playing field for the 110+ million renters") fits, the compliance need is clear, and one affordable operator often manages many properties.

    Risks and how to handle them

    • Credit-reporting claims and data accuracy are regulated

      Have counsel review every credit claim, state methods and dates, and keep furnisher accuracy and dispute processes documented.

    Evidence

    • Your websiteCalifornia pages: AB 2747 (effective April 1, 2025) requires managers with 16+ units to offer on-time rent reporting "at the time of leasing and once annually thereafter", and SB 1157 does the same for affordable housing with 15+ units; Boom offers itself as an FCRA-compliant furnisher to Experian, Equifax and TransUnion with lease addendums and compliance certificates.Source
    • HiringGTM Lead: works with the CEO and the Director of GTM to "evaluate, enter, and scale new verticals and geographic markets", running each play first and then building it so the team can follow.Source
    • Search resultsUnder the Fair Credit Reporting Act's Regulation V, companies that furnish information to credit bureaus must have written policies for accuracy and integrity and must investigate certain disputes sent directly by consumers.Source
  • 18

    Boom works with more than 25% of the top 40 single-family rental third-party operators, and AMH is among its logos. The largest operators buy differently: security reviews, custom workflows and portfolio reporting.

    High impactHigh effort First result in 3 quarters Commercial Lead

    First action

    List the top 40 SFR operators, mark customers, and pick ten targets.

    How to measure it

    Units from enterprise deals

    Now
    –
    Target
    100,000
    By
    4 quarters

    Steps

    1. 1

      Pick targets

      Top 40 SFR and build-to-rent operators.

      Commercial Lead (AE) 1 week

    2. 2

      Define the tier

      Dashboards, criteria, CSM, security.

      Director of GTM 1 month

    3. 3

      Prepare security docs

      For enterprise reviews.

      Software Engineer 1 month

    4. 4

      Executive outreach

      CEO to operator executives.

      CEO ongoing

    5. 5

      Run pilots

      One region per operator.

      Customer Success Manager 1 quarter

    6. 6

      Measure

      Units and expansion.

      Commercial Lead (AE) quarterly

    First result
    3 quarters
    Cost
    Sales, CSM and engineering time
    Owner
    Commercial Lead (AE)

    Smallest test

    Pitch the tier to two existing large customers for expansion.

    Why it works

    Package an enterprise tier for the top SFR and build-to-rent operators: portfolio dashboards, custom screening criteria by strategy, a named CSM, and security documentation, sold by the AE with executive sponsorship from the CEO.

    The top operators hold a large share of units, and Boom already has a foothold. Custom underwriting by strategy is something a RENU testimonial already calls unique.

    Risks and how to handle them

    • Long enterprise cycles

      Start with regional pilots inside the operator.

    Evidence

    • Search results$15M Series A (August 2026) led by S3 Ventures with Mischief VC; over 400 operators and about 500,000 units; works with more than 25% of the top 40 single-family rental third-party operators and 30% of the top 100 manufactured housing operators; about 8x growth before the round and about 3x since the start of the year; launched BoomCRM, an agentic leasing and touring CRM. CEO Rob Whiting: "We started from compliance and underwriting."Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • HiringCommercial Lead (AE): outbound, "defaults to phone first, willing to jump on a plane"; sells BoomScreen and BoomReport across multifamily, single-family and manufactured housing; maps value to "fraud, bad debt, tenant quality, ancillary revenue"; travels "heavily to industry events (NMHC, MHI, NARPM, IMN, regional apartment associations)"; describes Boom as "a Series A proptech company".Source
  • 19

    Boom runs screening and reporting for operators across many markets and property types. Operators ask how their numbers compare, and no one can answer today.

    High impactHigh effort First result in 4 quarters CEO

    First action

    Ask ten customers whether they would join an anonymized benchmark.

    How to measure it

    Operators opted into benchmarks

    Now
    –
    Target
    150
    By
    4 quarters

    Steps

    1. 1

      Validate

      Customer interviews.

      Customer Success Manager 1 month

    2. 2

      Design measures

      Aggregate only, minimum group sizes.

      Software Engineer 1 month

    3. 3

      Legal review

      Data rights and credit-data rules.

      CEO 1 month

    4. 4

      Build the report

      Quarterly, inside the ROI report.

      Software Engineer 1 quarter

    5. 5

      Launch to customers

      Opt-in.

      Customer Success Manager 1 month

    6. 6

      Measure

      Opt-ins and retention.

      Customer Success Manager quarterly

    First result
    4 quarters
    Cost
    About a quarter of engineering
    Owner
    CEO

    Smallest test

    Hand-build a benchmark for five customers in one market.

    Why it works

    Offer opt-in operators a quarterly benchmark of their time to decision, approval rates and on-time payment rates against anonymized peers in their market and property type.

    Benchmarks keep customers engaged, give sales a reason to call, and make Boom harder to replace. They must stay aggregate and compliant.

    Risks and how to handle them

    • Credit-reporting claims and data accuracy are regulated

      Have counsel review every credit claim, state methods and dates, and keep furnisher accuracy and dispute processes documented.

    • Operators fear sharing data

      Opt-in, aggregate only, never named.

    Builds on

    Evidence

    • Search results$15M Series A (August 2026) led by S3 Ventures with Mischief VC; over 400 operators and about 500,000 units; works with more than 25% of the top 40 single-family rental third-party operators and 30% of the top 100 manufactured housing operators; about 8x growth before the round and about 3x since the start of the year; launched BoomCRM, an agentic leasing and touring CRM. CEO Rob Whiting: "We started from compliance and underwriting."Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • Search resultsUnder the Fair Credit Reporting Act's Regulation V, companies that furnish information to credit bureaus must have written policies for accuracy and integrity and must investigate certain disputes sent directly by consumers.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    Boom already has partner pages with Apartment List, Rocket Money, Steady and others on the renter side. Renters who want to build credit would choose a listing that reports rent.

    Medium impactMedium effort First result in 1 quarter Growth Marketing Manager

    First action

    Ask Apartment List's partner contact whether a listing attribute for rent reporting is possible.

    How to measure it

    Inquiries per badged listing vs control

    Now
    –
    Target
    +10%
    By
    1 quarter

    Steps

    1. 1

      Pitch the partner

      One listing partner first.

      Growth Marketing Manager 1 month

    2. 2

      Pick operators

      BoomReport customers willing to test.

      Customer Success Manager 2 weeks

    3. 3

      Set the control

      Similar listings without the badge.

      Growth Marketing Manager 1 week

    4. 4

      Run for a quarter

      Track inquiries and leases.

      Growth Marketing Manager 1 quarter

    5. 5

      Publish results

      A case study if it works.

      Growth Marketing Manager after test

    6. 6

      Sell it

      Add to the BoomReport pitch.

      Commercial Lead (AE) after test

    First result
    1 quarter
    Cost
    Partner time
    Owner
    Growth Marketing Manager

    Smallest test

    Add "rent reporting included" to listing descriptions for five properties.

    Why it works

    Work with one listing partner to show a "Rent reporting included" badge on listings from BoomReport operators, and measure inquiries against similar listings without it.

    If the badge lifts inquiries, it becomes a leasing benefit operators pay for, and the renter side starts selling the operator side.

    Risks and how to handle them

    • Partner says no

      Test the badge in operator listing copy first.

    Evidence

    • Your websiteRenter affiliate program: "$10 for your first two successful referrals", then $15 per renter, paid monthly; partner pages exist for Apartment List, Rocket Money, Earnest, Steady, Rentable, Sublet.com, Latchel, Dovly, Peach, Bridge, Common and Progressive.Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
  • 21

    Boom's median decision time is under a day, and customers such as Keyrenter Boise and RENU publicly describe their drop. Recognition is a reason for operators to share.

    Medium impactLow effort First result in 2 months GTM Lead

    First action

    Find opt-in customers with median decision time under one day.

    How to measure it

    Club members

    Now
    –
    Target
    40
    By
    first list

    Steps

    1. 1

      Find members

      Median under one day, opt-in.

      Customer Success Manager 1 week

    2. 2

      Design the badge

      For operator sites.

      Growth Marketing Manager 1 week

    3. 3

      Write stories

      Short profiles.

      Growth Marketing Manager 2 weeks

    4. 4

      Launch at events

      NARPM and NMHC.

      GTM Lead event dates

    5. 5

      Pitch trade press

      Inman and HousingWire.

      CEO 1 week

    6. 6

      Measure

      Shares and inbound leads.

      Growth Marketing Manager monthly

    First result
    2 months
    Cost
    $0
    Owner
    GTM Lead

    Smallest test

    Ask five fast customers to be named in a blog post.

    Why it works

    Publish a twice-yearly list of opt-in operators with median decision times under one day, with a badge for their sites and a short story for each, launched at NARPM and NMHC events.

    It turns customer results into public proof, gives customers something to share, and makes the metric Boom wins on the one operators talk about.

    Risks and how to handle them

    • Few opt-ins

      Ask at QBRs and offer the badge as a perk.

    Evidence

    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source
    • HiringGrowth Marketing Manager: "Partnerships are the biggest" channel (PMS integration partners, vendors and marketplaces, industry associations, consultants, individual referrers); runs the referral program; "roughly 60% partnerships and referrals, 40% broader growth work"; co-marketing and associations "like NARPM, from memberships to sponsorships and speaking slots"; email nurture and small paid pilots; owns lead-source tracking in Attio and reports "pipeline and cost by channel".Source
  • 22

    Boom has partner pages for DepositCloud and Latchel and integrates with the main PMS platforms. Operators setting up a new portfolio buy several of these at once.

    Medium impactMedium effort First result in 2 quarters Growth Marketing Manager

    First action

    Ask DepositCloud and Latchel whether they would co-market a new-portfolio bundle.

    How to measure it

    Bundle-sourced deals

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Pick partners

      Two or three with shared customers.

      Growth Marketing Manager 2 weeks

    2. 2

      Design the offer

      Joint pricing for new operators.

      Director of GTM 1 month

    3. 3

      Build a page

      One page, three products.

      Growth Marketing Manager 1 week

    4. 4

      Share leads

      Rules for routing and credit.

      Growth Marketing Manager 2 weeks

    5. 5

      Launch

      Joint webinar and email.

      Growth Marketing Manager 1 month

    6. 6

      Measure

      Deals and revenue per partner.

      Growth Marketing Manager monthly

    First result
    2 quarters
    Cost
    Bundle discounts
    Owner
    Growth Marketing Manager

    Smallest test

    Run one joint webinar with a partner.

    Why it works

    Package a leasing stack offer with two or three partners (screening and CRM from Boom, deposit alternatives, maintenance coordination), with joint pricing for new operators and shared lead routing.

    Bundles spread acquisition cost across partners and give the Growth Marketing Manager's partner network a concrete joint offer.

    Risks and how to handle them

    • Partner conflict over leads

      Agree routing rules in writing first.

    Evidence

    • HiringGrowth Marketing Manager: "Partnerships are the biggest" channel (PMS integration partners, vendors and marketplaces, industry associations, consultants, individual referrers); runs the referral program; "roughly 60% partnerships and referrals, 40% broader growth work"; co-marketing and associations "like NARPM, from memberships to sponsorships and speaking slots"; email nurture and small paid pilots; owns lead-source tracking in Attio and reports "pipeline and cost by channel".Source
    • Your websiteRenter affiliate program: "$10 for your first two successful referrals", then $15 per renter, paid monthly; partner pages exist for Apartment List, Rocket Money, Earnest, Steady, Rentable, Sublet.com, Latchel, Dovly, Peach, Bridge, Common and Progressive.Source
    • Your websiteHomepage: "The Leasing Operating System"; "AI agents work every lead, from first call to approved resident"; products BoomCRM, BoomScreen, BoomReport and an AI Leasing Agent that answers calls 24/7; 3M+ BoomScreen applicant verifications; median time to decide under 1 day; 500+ operators; RENU Property Management cut time to decision from 2.1 to 0.8 days and Keyrenter Boise from 3.9 to 0.9 days; "Renters' credit scores rise an average of 28 points in their first two weeks on Boom"; integrations with Yardi, Entrata, Buildium, Rent Manager, Rentvine, ResMan, Propertyware, Quext, ManageAmerica and AppFolio; no pricing on the site.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

3 of the 22 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Outreach1The sequence sent for you: addresses found and verified, replies routed to your CRM.

Prospect lists2The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #3 (opens programmable.info in a new tab)
  • Build this list in Info for idea #14 (opens programmable.info in a new tab)

New accounts: 100,000 free credits with code BETA100K

Find the companies (opens programmable.info in a new tab)
ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 18, 2026, and cites them throughout. Boom did not commission, review or endorse it, and Programmable is not affiliated with Boom. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Boom runs its business.

Something wrong, or do you represent Boom? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 308 ideas

    Warm rooms and clean data: NARPM talks, consistent claims, the AB 2747 play, renter introductions, source tracking and conference pre-booking, then PMS co-sell and the MH playbook.

    Programmable can ship 3 of these in days.

  2. Days 31 to 608 ideas

    Build the engines: ROI reports, the missed-calls audit, comparison pages, the fraud report, pricing, response-time outreach and the accuracy standard.

  3. Days 61 to 906 ideas

    Partner bundles and listing badges, then commit to the big bets on the first 60 days of evidence.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value faster application decisions. The most cited problem: application fraud and bad debt.

  • Screening that fits different underwriting strategies
  • Slow leasing response and missed calls
  • In their words: “time to decision”

Market

Competitive landscape

5 competitors compared: TransUnion SmartMove, RentSpree, Snappt, Esusu and 1 more.

  • Gap to exploit: Screening, reporting and leasing CRM in one system for SFR and MH
  • TransUnion SmartMove: Screening only, not the leasing workflow
  • RentSpree: Less focus on operators' underwriting rules

Hiring signals

Boom has 12 open roles, all in Austin, and 7 of them are go-to-market.

  • Growth Marketing Manager: Partnerships and referrals first (about 60%), with NARPM and associations, and channel tracking in Attio. Ideas 1, 4, 5, 7.
  • Commercial Lead (AE): Phone-first, in-person selling and heavy conference travel to NMHC, MHI, NARPM and IMN. Ideas 1, 10, 18.
  • Senior BDR: Outbound across SFR, manufactured housing and multifamily, with sequences for each product. Ideas 3, 6, 14.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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