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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 4
  • How we can help
Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. Discord
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growth playbook · Oct 22, 2026

discord.com (opens in a new tab)

Discord growth playbook

Diagnosis

Discord is hiring to grow from the front door: a Growth team that owns how people find Discord on the web, sign up and come back, a Notifications team for re-engagement, partner marketing measured in linked players and commerce, a creator program built from scratch, Social Commerce, Nitro and an ad sales operation.

The front door itself is the weak spot: the homepage downloads 46.7 MB on phones and fails Core Web Vitals, the main pages have no sitemap or language URLs, 24,110 game pages barely link to communities, and the Quests link sends players to an advertiser page.

This playbook fixes those first, then builds game-first onboarding, a notification budget, partner kits, gifting, Nitro offers at Quest completion and a creator program.

Growth Score

7/10

Biggest Opportunity

Turn Discord's own pages (homepage, game pages, server pages and invites) into a fast, searchable front door that drops new users straight into a community.

Biggest Risk

Monetization growth (ads, Quests, commerce) can erode the trust that keeps users engaged if notifications and offers become noisy.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Take the homepage from 47 MB to under 5 MB: 32 MB of English autoplay video is the front door's biggest problem

    Swap the first 15.4 MB clip for its poster on mobile and compare LCP for a week.

    High impact First result in 3 weeks
  2. 2

    Give the main site pages a sitemap

    Export the list of main site pages and publish the sitemap.

    High impact First result in 2 weeks
  3. 3

    Give players their own Quests page; keep the advertiser page under Ads

    Draft the player page from the in-app Quests copy.

    Medium impact First result in 1 month

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 6 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 13Fill-ins · 7Reconsider · 0
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Growth now owns "how Discord shows up across the web" and the performance of user-facing pages. The homepage is the first thing a new user sees, and on a phone it downloads 46.7 MB. About 32 MB of that is four looping English clips (the first alone is 15.4 MB), and although each file is named by its content hash, it is cached for only five minutes. Real Chrome visitors wait 8.1 seconds for the main content and the page fails all three Core Web Vitals, while the button they came for, download or open in the browser, sits above clips that are still loading.

    High impactMedium effort First result in 3 weeks Senior Software Engineer

    First action

    Swap the first 15.4 MB clip for its poster on mobile and compare LCP for a week.

    How to measure it

    Mobile homepage LCP (real visitors, p75)

    Now
    –
    Target
    Under 2.5s
    By
    60 days

    Steps

    1. 1

      Set the budget

      Weight, LCP and INP targets for the homepage on phones.

      Senior Software Engineer, Growth 1 day

    2. 2

      Poster first

      Static frame until the section is visible.

      Senior Software Engineer, Growth 2 days

    3. 3

      Re-encode

      Shorter, lighter clips for every language.

      Brand Creative 1 week

    4. 4

      Fix caching

      One-year cache for content-hashed media.

      Senior Software Engineer, Growth 1 day

    5. 5

      Defer scripts

      Move render-blocking scripts and fonts off the critical path.

      Senior Software Engineer, Growth 1 week

    6. 6

      Run the test

      Light page against the current one on mobile traffic.

      Staff Data Scientist, Causal Inference & Experimentation 3 weeks

    7. 7

      Guard it

      Fail the publish if the budget is exceeded.

      Senior Software Engineer, Growth 1 week

    First result
    3 weeks
    Cost
    Engineering and video editing time
    Owner
    Senior Software Engineer, Growth

    Smallest test

    Poster-only first clip on mobile for one week.

    Why it works

    Show the poster image first and load each clip only when its section scrolls into view, and only on desktop or fast connections; re-encode the clips to about 1-2 MB each (shorter loops, lower bitrate, AV1 or VP9 with an H.264 fallback); give hashed media files a one-year cache; and defer the render-blocking scripts and fonts. Set a page budget (for example 5 MB and LCP under 2.5s on phones) and run it as an experiment so the effect on downloads and sign-ups is measured.

    On phones every second of wait loses visitors before they reach the download button, and a page that respects data plans fits the mission to grow "responsibly". The same fix helps every localized version, since the French, German, Korean, Portuguese and Japanese clips are just as heavy.

    Ready to use

    ChecklistHomepage weight budget

    [ ] Poster image for every clip; video only when visible
    [ ] No autoplay video on slow connections or Save-Data
    [ ] Each clip under 2 MB (AV1/VP9 + H.264 fallback)
    [ ] Cache-Control max-age=31536000 for content-hashed media
    [ ] Render-blocking scripts deferred
    [ ] Page under 5 MB on mobile
    [ ] LCP < 2.5s, INP < 200ms, CLS < 0.1 for real visitors
    [ ] Budget check in the publish flow

    Risks and how to handle them

    • The page feels less alive

      Keep motion on desktop and in view; test the look with players first.

    • Webflow limits

      Serve clips from the video host with the right cache headers and lazy-loading script.

    Evidence

    • HiringSenior Software Engineer, Growth (posted August 4, 2026): the Growth team "owns how new users discover, understand, and get started with Discord - from the first moment someone encounters us on the web"; the role works on "improving how Discord shows up across the web", must "Maintain performance and reliability standards for user-facing properties", and lists as a bonus "Experience building SEO infrastructure, or interest in how LLMs and search engines index and surface web content". A Senior Full-Stack Software Engineer, Growth was posted on July 21.Source
    • Google PageSpeeddiscord.com homepage, mobile: performance 28/100 (desktop 55); largest contentful paint 17.6s in the lab and a 46.7 MB download, of which about 32 MB comes from the video host and 14 MB from the site's asset host; render-blocking requests cost about 6.9s and short cache lifetimes about 4.8s (43 MB). Real Chrome visitors to the homepage: LCP 8.1s at the 75th percentile, INP 396ms and CLS 0.11, failing all three Core Web Vitals; across the whole site, LCP is 6.3s and 11% slower than before.Source
    • Your websiteHomepage video (checked October 21, 2026): a script swaps in localized clips for English, French, German, Korean, Portuguese and Japanese; the four English clips are 15.4 MB, 3.6 MB, 3.7 MB and 9.7 MB (32.4 MB together), all autoplaying in a loop, and the clip files, although named by content hash and marked immutable, are cached for only 300 seconds.Source
    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source
    • Your websiteHomepage copy: "Group chat that's all fun & games"; streaming that feels "like you're hanging out on the couch with friends while playing a game, watching shows, looking at photos, or idk doing homework"; "See who's around to chill"; primary buttons "Download for Windows" and "Open Discord in your browser". A Family Center page sits under Safety.Source
  • 02

    robots.txt lists sitemaps for servers, games, trending games, the app directory and announcements, but none for the main pages: home, Nitro, Safety, Quests, Creators, Developers. discord.com/sitemap.xml returns 404.

    High impactLow effort First result in 2 weeks Senior Software Engineer

    First action

    Export the list of main site pages and publish the sitemap.

    How to measure it

    Indexed main pages

    Now
    –
    Target
    100%
    By
    30 days

    Steps

    1. 1

      List pages

      All main site pages.

      Senior Software Engineer, Growth 1 day

    2. 2

      Generate

      With last-modified dates.

      Senior Software Engineer, Growth 1 day

    3. 3

      Add to robots

      Sitemap line.

      Senior Software Engineer, Growth 1 hour

    4. 4

      Submit

      Search Console and Bing.

      Senior Software Engineer, Growth 1 hour

    5. 5

      Automate

      On each publish.

      Senior Software Engineer, Growth 1 week

    6. 6

      Monitor

      Coverage reports.

      Senior Software Engineer, Growth weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Senior Software Engineer, Growth

    Smallest test

    Publish a hand-made sitemap today.

    Why it works

    Generate a sitemap for every main site page with last-modified dates, add it to robots.txt, submit it in Search Console and Bing, and keep it updated on each publish.

    Search engines and AI crawlers find and refresh pages faster when they are listed, and these are the pages that explain Discord to newcomers.

    Risks and how to handle them

    • Stale entries

      Generate from the publishing system.

    Evidence

    • Your websiteCrawling: robots.txt lists sitemaps for servers, server categories, the app directory, announcements, trending games, game pages and the blog feed, but none for the main site pages (home, Nitro, Safety, Quests, Creators, Developers, company); discord.com/sitemap.xml returns 404. No page checked carries hreflang tags, and paths such as /fr or /ja return 404, so translated content is added in the browser rather than served on its own URLs.Source
    • HiringSenior Software Engineer, Growth (posted August 4, 2026): the Growth team "owns how new users discover, understand, and get started with Discord - from the first moment someone encounters us on the web"; the role works on "improving how Discord shows up across the web", must "Maintain performance and reliability standards for user-facing properties", and lists as a bonus "Experience building SEO infrastructure, or interest in how LLMs and search engines index and surface web content". A Senior Full-Stack Software Engineer, Growth was posted on July 21.Source
  • 03

    The "Quests" link in Discord's main navigation opens an advertiser page, "Advertise Where the World Plays". A player who heard about Quest rewards lands on ad formats and a sales form.

    Medium impactLow effort First result in 1 month Senior Product Design Manager

    First action

    Draft the player page from the in-app Quests copy.

    How to measure it

    Quests page to app open

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      Write the page

      Rewards, Orbs, how to start.

      Senior Product Design Manager, Growth 1 week

    2. 2

      Build it

      With an open-in-app button.

      Senior Software Engineer, Growth 1 week

    3. 3

      Move ads page

      Under "For advertisers".

      Senior Software Engineer, Growth 1 day

    4. 4

      Add Nitro

      Multiplier mention.

      Senior Product Designer, Consumer Revenue 1 day

    5. 5

      Redirect search

      Player queries to the new page.

      Senior Software Engineer, Growth 1 day

    6. 6

      Measure

      App opens and sign-ups.

      Staff Data Scientist, Causal Inference & Experimentation weekly

    First result
    1 month
    Cost
    Design and engineering time
    Owner
    Senior Product Design Manager, Growth

    Smallest test

    Point the nav link to a simple player page for two weeks.

    Why it works

    Create a player-facing Quests page (what Quests are, how rewards work, Orbs, the Nitro 1.2x multiplier, a button to open Quests in the app) and move the advertiser page under a "For advertisers" link.

    Matching the page to the visitor turns curiosity into app opens, and Nitro gets a reason to be shown at the right moment.

    Risks and how to handle them

    • Advertisers lose a path

      Keep a clear link in the Ads menu and footer.

    Evidence

    • Your websiteThe "Quests" item in the main navigation opens discord.com/ads/quests, "Discord Quests - Advertise Where the World Plays", a page for advertisers (Play Quests, Video Quest Reserve, Missions, Hero), not for the players who earn the rewards. Nitro offers "a 1.2x multiplier on Quest rewards" and monthly Orb drops.Source
    • Your websiteNitro page: Nitro Basic "$2.99 / MONTH" (custom emoji anywhere, 50MB uploads) and Nitro "$9.99 / MONTH" including Xbox Game Pass perks in select regions, cloud gaming, gear discounts and Orbs.Source
    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source
  • 04

    Discord has a page for 24,110 games and lists 31,608 servers, but the two do not meet: the Minecraft page shows only the official server and The Sims 2 page none, and the directory has only six category hubs. People search for "<game> Discord servers" every day.

    High impactMedium effort First result in 1 quarter Senior Software Engineer

    First action

    Add server lists to the top 100 game pages.

    How to measure it

    Server joins from game pages

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Match servers to games

      Use game tags.

      Senior Software Engineer, Growth 2 weeks

    2. 2

      Design the module

      Top servers, online counts.

      Senior Product Design Manager, Growth 1 week

    3. 3

      Ship top 100

      Popular games first.

      Senior Software Engineer, Growth 2 weeks

    4. 4

      Game hubs

      One per popular game.

      Senior Software Engineer, Growth 1 month

    5. 5

      Structured data

      For search and assistants.

      Senior Software Engineer, Growth 1 week

    6. 6

      Measure

      Joins and sign-ups.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Software Engineer, Growth

    Smallest test

    Add the module to ten game pages and compare joins.

    Why it works

    Show the top listed servers for each game on its game page (by members and online), add a "find more servers" link, and create a server hub per popular game with filters for language and play style. Add structured data so search and AI assistants can read them.

    It answers a high-volume search with Discord's own pages and sends visitors straight into a community, the strongest activation event.

    Risks and how to handle them

    • Unsafe servers shown

      Only listed servers that meet discovery rules.

    Evidence

    • Your websiteDiscovery pages in the sitemaps: 31,750 server pages, 24,110 game pages and 335 weekly trending-games pages, but only six server category hubs (Gaming, Music, Entertainment, Science & Tech, Education and the home). The Minecraft game page ("#2 Global") shows a single community, the official server, and The Sims 2 page shows none; neither links to the server directory.Source
    • Your websiteTrending Games (weekly, e.g. October 9-15, 2026): ranked games with changes in plays and streams (ARC Raiders plays +214%, streams +110%; Risk of Rain 2 plays +186%), server member counts and "Join Server" or "Find Servers" buttons. Server directory: 31,608 listed servers, led by Midjourney (18.5 million members) and Marvel Rivals.Source
    • HiringSenior Software Engineer, Growth (posted August 4, 2026): the Growth team "owns how new users discover, understand, and get started with Discord - from the first moment someone encounters us on the web"; the role works on "improving how Discord shows up across the web", must "Maintain performance and reliability standards for user-facing properties", and lists as a bonus "Experience building SEO infrastructure, or interest in how LLMs and search engines index and surface web content". A Senior Full-Stack Software Engineer, Growth was posted on July 21.Source
    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source
  • 05

    The success stories page is a sales tool for studios, and the Marketing Program Manager is hired to amplify case studies. The cards show no results, and their markup still holds Webflow's "This is some text inside of a div block." in place of a category line.

    Medium impactLow effort First result in 1 month Marketing Program Manager

    First action

    Fix the placeholder in the card template.

    How to measure it

    Studio leads

    Now
    –
    Target
    +20%
    By
    1 quarter

    Steps

    1. 1

      Fix the template

      Category line.

      Senior Software Engineer, Growth 1 hour

    2. 2

      Collect numbers

      One per story, approved.

      Marketing Program Manager 2 weeks

    3. 3

      Add to cards

      Headline metric.

      Marketing Program Manager 1 week

    4. 4

      Add filters

      By product.

      Senior Product Designer, Developer Success 1 week

    5. 5

      Promote

      In partner emails.

      Marketing Program Manager ongoing

    6. 6

      Track

      Leads from the page.

      Sales Operations Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Marketing Program Manager

    Smallest test

    Fix the placeholder today.

    Why it works

    Give each card one number (players linked, engagement lift, commerce sales) and a category, fix the template placeholder, and add a filter by product (Social SDK, Quests, Social Commerce, Game Stats Widget).

    Studios compare results, and one number per card makes the page persuasive at a glance.

    Risks and how to handle them

    • Partners reluctant to share numbers

      Use percentages.

    Evidence

    • Your websiteDeveloper success stories: Arknights: Endfield, Wuthering Waves (Game Stats Widget), Delta Force (mobile account linking), Arena Breakout (Social SDK), Marvel Rivals (Social Commerce) and Battlefield 6 ("a record-breaking launch"). The story cards' markup still holds the Webflow placeholder "This is some text inside of a div block." in place of a category line, and the cards carry no headline numbers.Source
    • HiringMarketing Program Manager, Partner Marketing (posted September 15, 2026): runs co-marketing with "top game developers and technology partners" across owned social, email, in-product placements and live events; maintains "marketing playbooks and repeatable program templates"; supports "case study amplification"; and tracks "revenue supported, daily account linked players (DALP), and Commerce GMV".Source
  • 06

    The new creator program starts with support, escalation and two-way communication. Yet discord.com/creators is only a reading list, with no way for a creator to apply, get help or reach anyone.

    High impactLow effort First result in 1 month Senior Staff Program Manager

    First action

    Publish a simple interest form on /creators.

    How to measure it

    Creator applications

    Now
    –
    Target
    1,000
    By
    1 quarter

    Steps

    1. 1

      Define criteria

      Who counts as a creator.

      Senior Staff Program Manager, Creator Partnerships 1 week

    2. 2

      Add the form

      On /creators.

      Senior Software Engineer, Growth 1 week

    3. 3

      Support path

      Priority queue.

      Senior Staff Program Manager, Creator Partnerships 2 weeks

    4. 4

      Newsletter

      Monthly.

      Senior Staff Program Manager, Creator Partnerships monthly

    5. 5

      Select council

      From applicants.

      Senior Staff Program Manager, Creator Partnerships 1 month

    6. 6

      Review

      Applications by platform.

      Senior Staff Program Manager, Creator Partnerships monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior Staff Program Manager, Creator Partnerships

    Smallest test

    Add the form and announce it to 50 creators.

    Why it works

    Add an application form for the first cohort (audience size, platforms, server link), a priority support path, a creator newsletter, and a page explaining what creators get. Use the applications to select the council.

    Creators already on Discord can raise their hand, and the program starts with a list instead of a guess.

    Risks and how to handle them

    • Too many applications

      Set clear criteria and a waitlist.

    Evidence

    • HiringSenior Staff Program Manager, Creator Partnerships (posted September 19, 2026): "our relationship with creators has grown organically"; the role will "build Discord's approach to creators from the ground up", starting with "accelerated support, clear paths for escalation, and reliable channels for two-way communication", a "creator council or network", and programs that "eventually, give new creators more reasons to choose Discord".Source
    • Your websiteCreator Portal (/creators): articles only ("Discord 101", "Creator to Server Admin 101", "Cultivating Community"), with no program, application, support path or contact for creators.Source

This quarter 9

The core plays for the next three months.

  • 07

    Discord is translated in the browser: the homepage swaps in clips for six languages, but there are no hreflang tags and /fr or /ja return 404. Search engines and AI crawlers mostly see the English page.

    High impactHigh effort First result in 2 quarters Senior Software Engineer

    First action

    Pick the first two languages by sign-up volume.

    How to measure it

    Non-English organic sign-ups

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Pick languages

      By sign-ups.

      Staff Data Scientist, Causal Inference & Experimentation 1 week

    2. 2

      Add paths

      Server-rendered pages.

      Senior Software Engineer, Growth 1 month

    3. 3

      Add hreflang

      All versions.

      Senior Software Engineer, Growth 1 week

    4. 4

      Translate meta

      Titles and descriptions.

      Localization 2 weeks

    5. 5

      Submit

      Sitemaps per language.

      Senior Software Engineer, Growth 1 day

    6. 6

      Measure

      Organic traffic by language.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Senior Software Engineer, Growth

    Smallest test

    Launch one language for the homepage.

    Why it works

    Serve the main pages and discovery pages on language paths (/fr, /ja, /pt-BR...) with hreflang and translated titles and descriptions, starting with the five languages that already have homepage video.

    Non-English searches then return a Discord page in the searcher's language, which lifts click-through and sign-ups in markets that already use Discord.

    Risks and how to handle them

    • Duplicate content

      Canonical per language.

    Evidence

    • Your websiteCrawling: robots.txt lists sitemaps for servers, server categories, the app directory, announcements, trending games, game pages and the blog feed, but none for the main site pages (home, Nitro, Safety, Quests, Creators, Developers, company); discord.com/sitemap.xml returns 404. No page checked carries hreflang tags, and paths such as /fr or /ja return 404, so translated content is added in the browser rather than served on its own URLs.Source
    • Your websiteHomepage video (checked October 21, 2026): a script swaps in localized clips for English, French, German, Korean, Portuguese and Japanese; the four English clips are 15.4 MB, 3.6 MB, 3.7 MB and 9.7 MB (32.4 MB together), all autoplaying in a loop, and the clip files, although named by content hash and marked immutable, are cached for only 300 seconds.Source
    • HiringSenior Software Engineer, Growth (posted August 4, 2026): the Growth team "owns how new users discover, understand, and get started with Discord - from the first moment someone encounters us on the web"; the role works on "improving how Discord shows up across the web", must "Maintain performance and reliability standards for user-facing properties", and lists as a bonus "Experience building SEO infrastructure, or interest in how LLMs and search engines index and surface web content". A Senior Full-Stack Software Engineer, Growth was posted on July 21.Source
  • 08

    Growth is interested in "how LLMs and search engines index and surface web content". New users ask assistants how to make a server, join one, or stream a game, and the answers often come from third-party sites.

    High impactMedium effort First result in 1 quarter Senior Software Engineer

    First action

    Ask three assistants the top ten newcomer questions.

    How to measure it

    Citation share

    Now
    –
    Target
    50%
    By
    2 quarters

    Steps

    1. 1

      List questions

      Top 50.

      Staff Data Scientist, Causal Inference & Experimentation 1 week

    2. 2

      Audit answers

      What assistants say.

      Senior Software Engineer, Growth 1 week

    3. 3

      Fill gaps

      Answer pages.

      Support Content 1 month

    4. 4

      Structure

      FAQ and how-to data.

      Senior Software Engineer, Growth 2 weeks

    5. 5

      Monitor

      Monthly checks.

      Senior Software Engineer, Growth monthly

    6. 6

      Report

      To Growth leadership.

      Senior Software Engineer, Growth monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Software Engineer, Growth

    Smallest test

    Audit ten questions this week.

    Why it works

    List the top 50 newcomer questions, make sure each has a clear, current answer page on Discord (support or blog) with structured data, and check monthly which sources assistants cite.

    Assistants increasingly replace search for how-to questions, and a cited official answer starts the user on Discord.

    Risks and how to handle them

    • Answers change often

      Track monthly and keep pages current.

    Evidence

    • HiringSenior Software Engineer, Growth (posted August 4, 2026): the Growth team "owns how new users discover, understand, and get started with Discord - from the first moment someone encounters us on the web"; the role works on "improving how Discord shows up across the web", must "Maintain performance and reliability standards for user-facing properties", and lists as a bonus "Experience building SEO infrastructure, or interest in how LLMs and search engines index and surface web content". A Senior Full-Stack Software Engineer, Growth was posted on July 21.Source
    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source
    • Your websiteCrawling: robots.txt lists sitemaps for servers, server categories, the app directory, announcements, trending games, game pages and the blog feed, but none for the main site pages (home, Nitro, Safety, Quests, Creators, Developers, company); discord.com/sitemap.xml returns 404. No page checked carries hreflang tags, and paths such as /fr or /ja return 404, so translated content is added in the browser rather than served on its own URLs.Source
  • 09

    The Growth design team owns onboarding, and Discord already knows which games have servers and trending data. A new user who joins a community for their game in the first session has a reason to return.

    High impactMedium effort First result in 1 quarter Senior Product Design Manager

    First action

    Prototype the question and suggestions.

    How to measure it

    New user day-7 retention

    Now
    –
    Target
    +3 points
    By
    2 quarters

    Steps

    1. 1

      Design the step

      One question.

      Senior Product Design Manager, Growth 2 weeks

    2. 2

      Build suggestions

      Official plus two.

      Senior Software Engineer, Growth 1 month

    3. 3

      Add friends

      Who plays it.

      Product Designer, Player Experiences 1 month

    4. 4

      Safety review

      Discovery rules.

      Trust & Safety 2 weeks

    5. 5

      Test

      Against current flow.

      Staff Data Scientist, Causal Inference & Experimentation 1 month

    6. 6

      Roll out

      If it wins.

      Senior Product Design Manager, Growth 1 month

    First result
    1 quarter
    Cost
    Product time
    Owner
    Senior Product Design Manager, Growth

    Smallest test

    Run the step for 5% of new sign-ups.

    Why it works

    Ask one question at sign-up ("What do you play?"), suggest the official server and two listed communities, and show which friends play it. Test against the current flow.

    Early belonging is the strongest predictor of retention in social products.

    Risks and how to handle them

    • Unsafe suggestions

      Only verified or partnered servers for new users.

    Evidence

    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source
    • Your websiteDiscovery pages in the sitemaps: 31,750 server pages, 24,110 game pages and 335 weekly trending-games pages, but only six server category hubs (Gaming, Music, Entertainment, Science & Tech, Education and the home). The Minecraft game page ("#2 Global") shows a single community, the official server, and The Sims 2 page shows none; neither links to the server directory.Source
    • Your websiteTrending Games (weekly, e.g. October 9-15, 2026): ranked games with changes in plays and streams (ARC Raiders plays +214%, streams +110%; Risk of Rain 2 plays +186%), server member counts and "Join Server" or "Find Servers" buttons. Server directory: 31,608 listed servers, led by Midjourney (18.5 million members) and Marvel Rivals.Source
    • HiringDeveloper Platform design: a Senior Product Designer, Developer Success (developer portal, dashboards, "self-serve tools", onboarding flows for studios) and a Product Designer, Player Experiences (posted October 8, 2026) for "in-game ways to invite Discord friends to play" and "mobile-friendly ways to see what friends are playing right now".Source
  • 10

    The new Notifications manager is asked to improve engagement and "long-term user trust" across hundreds of millions of users. Too many notifications lead to muted servers and disabled pushes, which kills re-engagement.

    High impactMedium effort First result in 1 quarter Engineering Manager

    First action

    Measure push opt-outs by notification type.

    How to measure it

    Push opt-outs

    Now
    –
    Target
    -20%
    By
    2 quarters

    Steps

    1. 1

      Measure

      Opt-outs by type.

      Staff Data Scientist, Causal Inference & Experimentation 2 weeks

    2. 2

      Set budget

      Weekly per user.

      Engineering Manager, Notifications 2 weeks

    3. 3

      Rank

      Predicted value.

      Engineering Manager, Notifications 1 month

    4. 4

      Add control

      Fewer notifications.

      Senior Product Design Manager, Growth 1 month

    5. 5

      Test

      Against current.

      Staff Data Scientist, Causal Inference & Experimentation 1 month

    6. 6

      Roll out

      Gradually.

      Engineering Manager, Notifications 1 quarter

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Engineering Manager, Notifications

    Smallest test

    Cap one notification type for 5% of users.

    Why it works

    Set a weekly budget per user, rank candidates by predicted value, and measure opt-outs and mutes as a primary metric alongside opens. Give users a simple "fewer notifications" control.

    Users who trust notifications keep them on, which protects the re-engagement channel for years.

    Risks and how to handle them

    • Short-term engagement dips

      Judge on 90-day retention.

    Evidence

    • HiringEngineering Manager, Notifications (posted October 13, 2026), within Growth: owns "every notification Discord sends", the orchestration layer "that optimizes notifications globally across types", the notifications center and settings, at a scale that fans out "to hundreds of millions of users", and should use experiments to improve "notification engagement, retention, and long-term user trust".Source
    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source
  • 11

    Partner Marketing runs campaigns for tentpole game launches and tracks daily account linked players (DALP) and Commerce GMV. Repeatable templates speed up every launch.

    High impactMedium effort First result in 1 quarter Marketing Program Manager

    First action

    Write the launch kit from the Battlefield 6 campaign.

    How to measure it

    DALP lift per campaign

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Pick moments

      Three types.

      Marketing Program Manager 1 week

    2. 2

      Write kits

      Channels and timeline.

      Marketing Program Manager 1 month

    3. 3

      Set metrics

      DALP and GMV.

      Staff Data Scientist, Causal Inference & Experimentation 2 weeks

    4. 4

      Run

      Next three launches.

      Marketing Program Manager 1 quarter

    5. 5

      Review

      With partners.

      Marketing Program Manager quarterly

    6. 6

      Publish

      Success stories.

      Marketing Program Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Marketing Program Manager

    Smallest test

    Use the kit for one launch.

    Why it works

    Build a kit for each moment type (launch, season, integration): in-product placement, Quest, social posts, email, a server event and a success story. Report DALP and GMV per kit.

    Standard kits cut time-to-launch and make results comparable across partners.

    Risks and how to handle them

    • Partners want custom work

      Offer the kit as the base.

    Evidence

    • HiringMarketing Program Manager, Partner Marketing (posted September 15, 2026): runs co-marketing with "top game developers and technology partners" across owned social, email, in-product placements and live events; maintains "marketing playbooks and repeatable program templates"; supports "case study amplification"; and tracks "revenue supported, daily account linked players (DALP), and Commerce GMV".Source
    • Your websiteDeveloper success stories: Arknights: Endfield, Wuthering Waves (Game Stats Widget), Delta Force (mobile account linking), Arena Breakout (Social SDK), Marvel Rivals (Social Commerce) and Battlefield 6 ("a record-breaking launch"). The story cards' markup still holds the Webflow placeholder "This is some text inside of a div block." in place of a category line, and the cards carry no headline numbers.Source
    • HiringSenior Full-Stack Software Engineer, Social Commerce: "Discord launched its Social Commerce team in August 2025" and the MVP "was extremely successful"; players "find, buy, and gift in-game digital goods from chat, friends' Wishlists, within official game communities", through the Discord Social SDK and account linking.Source
  • 12

    Social Commerce lets players gift items from friends' Wishlists. Gifting peaks at birthdays and holidays, and Discord knows when a friend has a Wishlist and an upcoming moment they chose to share.

    High impactMedium effort First result in 1 quarter Senior Full Stack Software En…

    First action

    Design the opt-in birthday field.

    How to measure it

    Commerce GMV from gifts

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Opt-in field

      Birthday, private.

      Senior Full-Stack Software Engineer, Social Commerce 2 weeks

    2. 2

      Reminders

      To close friends.

      Engineering Manager, Notifications 1 month

    3. 3

      One-tap gift

      From reminder.

      Senior Full-Stack Software Engineer, Social Commerce 1 month

    4. 4

      Holiday event

      With partners.

      Marketing Program Manager 1 quarter

    5. 5

      Policy review

      Commerce rules.

      Commercial Policy Lead 2 weeks

    6. 6

      Measure

      GMV and opt-outs.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Full Stack Software Engineer, Social Commerce

    Smallest test

    Test reminders with 1% of Wishlist users.

    Why it works

    Let users add an optional birthday, then remind close friends a few days before with the Wishlist and a one-tap gift. Add holiday gifting events with partner games.

    Gifting is social and timely, and reminders turn intent into purchases without discounting.

    Risks and how to handle them

    • Feels pushy

      Opt-in only and one reminder.

    Evidence

    • HiringSenior Full-Stack Software Engineer, Social Commerce: "Discord launched its Social Commerce team in August 2025" and the MVP "was extremely successful"; players "find, buy, and gift in-game digital goods from chat, friends' Wishlists, within official game communities", through the Discord Social SDK and account linking.Source
    • HiringMarketing Program Manager, Partner Marketing (posted September 15, 2026): runs co-marketing with "top game developers and technology partners" across owned social, email, in-product placements and live events; maintains "marketing playbooks and repeatable program templates"; supports "case study amplification"; and tracks "revenue supported, daily account linked players (DALP), and Commerce GMV".Source
  • 13

    Nitro gives a 1.2x multiplier on Quest rewards and monthly Orb drops. Players completing a Quest are engaged and can see exactly what they would have earned with Nitro.

    High impactMedium effort First result in 1 quarter Senior Product Designer

    First action

    Calculate the extra Orbs for last month's completions.

    How to measure it

    Quest-to-trial rate

    Now
    –
    Target
    +1 point
    By
    1 quarter

    Steps

    1. 1

      Calculate value

      Per completion.

      Staff Data Scientist, Causal Inference & Experimentation 1 week

    2. 2

      Design message

      Personal number.

      Senior Product Designer, Consumer Revenue 2 weeks

    3. 3

      Build

      At completion.

      Senior Engineering Manager, Nitro 1 month

    4. 4

      Test

      Wording and timing.

      Staff Data Scientist, Causal Inference & Experimentation 1 month

    5. 5

      Roll out

      If it wins.

      Senior Engineering Manager, Nitro 1 month

    6. 6

      Check churn

      Trial to paid.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Product Designer, Consumer Revenue

    Smallest test

    Test on one Quest.

    Why it works

    At Quest completion, show "With Nitro you would have earned X more Orbs" and offer a trial. Test placement and wording.

    A concrete, personal benefit at a happy moment converts better than generic upsells.

    Risks and how to handle them

    • Annoys players

      Show once per week at most.

    Evidence

    • Your websiteThe "Quests" item in the main navigation opens discord.com/ads/quests, "Discord Quests - Advertise Where the World Plays", a page for advertisers (Play Quests, Video Quest Reserve, Missions, Hero), not for the players who earn the rewards. Nitro offers "a 1.2x multiplier on Quest rewards" and monthly Orb drops.Source
    • Your websiteNitro page: Nitro Basic "$2.99 / MONTH" (custom emoji anywhere, 50MB uploads) and Nitro "$9.99 / MONTH" including Xbox Game Pass perks in select regions, cloud gaming, gear discounts and Orbs.Source
    • HiringConsumer Revenue hiring: a Senior Product Designer, Consumer Revenue to shape "how millions of people discover, experience, and engage with Discord's paid products", a Senior Engineering Manager, Nitro (posted October 9, 2026) and engineers including a Staff Software Engineer, Machine Learning (Consumer Revenue); the Nitro manager is "excited when numbers move by 1%".Source
  • 14

    The new Sales Operations Manager is building pipeline metrics and forecasting for ad sales from the ground up. Advertisers ask for comparable results, and Quests success stories exist but are scattered.

    High impactMedium effort First result in 1 quarter Sales Operations Manager

    First action

    Tag open opportunities by format and vertical.

    How to measure it

    Win rate

    Now
    –
    Target
    +5 points
    By
    2 quarters

    Steps

    1. 1

      Tag pipeline

      Format and vertical.

      Sales Operations Manager 2 weeks

    2. 2

      Collect results

      By vertical.

      Ad Sales Marketing 1 month

    3. 3

      Build library

      Proposal-ready.

      Ad Sales Marketing 1 month

    4. 4

      Train sellers

      Use in proposals.

      Sales Operations Manager 2 weeks

    5. 5

      Forecast

      By segment.

      Sales Operations Manager monthly

    6. 6

      Review

      Wins by story.

      Sales Operations Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Sales Operations Manager

    Smallest test

    Build the gaming vertical page first.

    Why it works

    Build a results library by vertical and format (completion rates, reach, lift), use it in proposals, and tag every opportunity by format and vertical to see which stories win deals.

    Consistent proof shortens ad sales cycles and the tagged pipeline shows where to invest.

    Risks and how to handle them

    • Results not comparable

      Define metrics once.

    Evidence

    • HiringAds and ad sales: a Senior Full-Stack Software Engineer, Ads building "innovative ads formats (including Quests)" that "deliver direct value to users through rewards"; a Sales Operations Manager (posted September 17, 2026) for "Discord's ad sales leaders", building pipeline metrics, forecasting and quota "from the ground up"; and a Commercial Policy Lead to write "advertising and commerce policies that enable Discord's business while maintaining platform safety and user trust".Source
    • Your websiteThe "Quests" item in the main navigation opens discord.com/ads/quests, "Discord Quests - Advertise Where the World Plays", a page for advertisers (Play Quests, Video Quest Reserve, Missions, Hero), not for the players who earn the rewards. Nitro offers "a 1.2x multiplier on Quest rewards" and monthly Orb drops.Source
    • Your websiteDeveloper success stories: Arknights: Endfield, Wuthering Waves (Game Stats Widget), Delta Force (mobile account linking), Arena Breakout (Social SDK), Marvel Rivals (Social Commerce) and Battlefield 6 ("a record-breaking launch"). The story cards' markup still holds the Webflow placeholder "This is some text inside of a div block." in place of a category line, and the cards carry no headline numbers.Source
  • 15

    Discord publishes a weekly trending games ranking with play and stream changes (ARC Raiders plays +214%). Few sources have that view of what people actually play together.

    Medium impactLow effort First result in 1 quarter Communications

    First action

    Post this week's top five movers.

    How to measure it

    Monthly press mentions

    Now
    –
    Target
    20
    By
    2 quarters

    Steps

    1. 1

      Template

      Post and card.

      Communications 1 week

    2. 2

      Publish

      Weekly.

      Communications weekly

    3. 3

      Pitch

      Gaming press.

      Communications weekly

    4. 4

      Badges

      For studios.

      Marketing Program Manager 1 month

    5. 5

      Archive

      Past weeks.

      Senior Software Engineer, Growth 1 week

    6. 6

      Measure

      Links and mentions.

      Communications monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Communications

    Smallest test

    Post one week.

    Why it works

    Publish a weekly short post and social card with the top movers, offer it to gaming press, and give studios a badge when they trend. Archive past weeks.

    Original data earns links and press each week and gives studios a reason to talk about Discord.

    Risks and how to handle them

    • Data misread

      Explain the method.

    Evidence

    • Your websiteTrending Games (weekly, e.g. October 9-15, 2026): ranked games with changes in plays and streams (ARC Raiders plays +214%, streams +110%; Risk of Rain 2 plays +186%), server member counts and "Join Server" or "Find Servers" buttons. Server directory: 31,608 listed servers, led by Midjourney (18.5 million members) and Marvel Rivals.Source
    • HiringMarketing Program Manager, Partner Marketing (posted September 15, 2026): runs co-marketing with "top game developers and technology partners" across owned social, email, in-product placements and live events; maintains "marketing playbooks and repeatable program templates"; supports "case study amplification"; and tracks "revenue supported, daily account linked players (DALP), and Commerce GMV".Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    The Developer Success designer owns the developer portal and self-serve tools. Success stories are big studios; thousands of smaller studios could link accounts and run Wishlists if setup were simple.

    High impactHigh effort First result in 3 quarters Senior Product Designer

    First action

    Time a new studio's setup today.

    How to measure it

    Integrated games

    Now
    –
    Target
    500
    By
    3 quarters

    Steps

    1. 1

      Time setup

      Today.

      Senior Product Designer, Developer Success 2 weeks

    2. 2

      Design flow

      Guided.

      Senior Product Designer, Developer Success 1 month

    3. 3

      Build dashboard

      Linked players.

      Developer Platform 1 quarter

    4. 4

      Docs

      Samples.

      Developer Relations 1 month

    5. 5

      Launch

      To indie studios.

      Marketing Program Manager 1 month

    6. 6

      Measure

      Integrations.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    Senior Product Designer, Developer Success

    Smallest test

    Guide ten indie studios by hand.

    Why it works

    Build a guided setup: link accounts, game presence and invites, a test checklist, and a dashboard with linked players. Offer partner marketing kits once a studio passes a threshold.

    Each integrated game adds daily linked players and commerce inventory without a sales team.

    Risks and how to handle them

    • Low-quality integrations

      Review before public features.

    Evidence

    • HiringDeveloper Platform design: a Senior Product Designer, Developer Success (developer portal, dashboards, "self-serve tools", onboarding flows for studios) and a Product Designer, Player Experiences (posted October 8, 2026) for "in-game ways to invite Discord friends to play" and "mobile-friendly ways to see what friends are playing right now".Source
    • Your websiteDeveloper success stories: Arknights: Endfield, Wuthering Waves (Game Stats Widget), Delta Force (mobile account linking), Arena Breakout (Social SDK), Marvel Rivals (Social Commerce) and Battlefield 6 ("a record-breaking launch"). The story cards' markup still holds the Webflow placeholder "This is some text inside of a div block." in place of a category line, and the cards carry no headline numbers.Source
    • HiringMarketing Program Manager, Partner Marketing (posted September 15, 2026): runs co-marketing with "top game developers and technology partners" across owned social, email, in-product placements and live events; maintains "marketing playbooks and repeatable program templates"; supports "case study amplification"; and tracks "revenue supported, daily account linked players (DALP), and Commerce GMV".Source
    • HiringSenior Full-Stack Software Engineer, Social Commerce: "Discord launched its Social Commerce team in August 2025" and the MVP "was extremely successful"; players "find, buy, and gift in-game digital goods from chat, friends' Wishlists, within official game communities", through the Discord Social SDK and account linking.Source
  • 17

    The creator role ends with "give new creators more reasons to choose Discord". Creators build audiences on YouTube, Twitch and TikTok and bring them to Discord servers.

    High impactHigh effort First result in 4 quarters Senior Staff Program Manager

    First action

    List the top 100 creator-led servers.

    How to measure it

    Creator-driven joins

    Now
    –
    Target
    +30%
    By
    4 quarters

    Steps

    1. 1

      Find servers

      Creator-led.

      Senior Staff Program Manager, Creator Partnerships 1 month

    2. 2

      Analytics

      For creators.

      Product Manager, Creators 1 quarter

    3. 3

      Badge

      Verified creators.

      Senior Staff Program Manager, Creator Partnerships 1 quarter

    4. 4

      Launch help

      New servers.

      Senior Staff Program Manager, Creator Partnerships 1 quarter

    5. 5

      Monetize

      Quests and commerce.

      Senior Full-Stack Software Engineer, Ads 2 quarters

    6. 6

      Measure

      Joins.

      Staff Data Scientist, Causal Inference & Experimentation quarterly

    First result
    4 quarters
    Cost
    Program and product costs
    Owner
    Senior Staff Program Manager, Creator Partnerships

    Smallest test

    Offer analytics to the first cohort.

    Why it works

    After the first cohort, add server analytics for creators, a verified creator badge, launch help for new servers, and Quests or commerce for creator communities. Track members brought by creators.

    Creators recruit members at scale; giving them tools makes Discord the default home for their communities.

    Risks and how to handle them

    • Favoritism complaints

      Publish clear criteria.

    Evidence

    • HiringSenior Staff Program Manager, Creator Partnerships (posted September 19, 2026): "our relationship with creators has grown organically"; the role will "build Discord's approach to creators from the ground up", starting with "accelerated support, clear paths for escalation, and reliable channels for two-way communication", a "creator council or network", and programs that "eventually, give new creators more reasons to choose Discord".Source
    • Your websiteCreator Portal (/creators): articles only ("Discord 101", "Creator to Server Admin 101", "Cultivating Community"), with no program, application, support path or contact for creators.Source
    • Competitor researchRivals' own descriptions: TeamSpeak, "Crystal-clear voice communication for gaming, teams, and communities. Secure, private, and fully customizable."; Stoat (formerly Revolt), "the chat app for friends and communities that finally works the way you always wished it would"; Telegram, "Fast. Secure. Powerful."; Twitch, "an interactive livestreaming service" where many gaming creators build audiences.Source
  • 18

    Search brings people to 31,750 server pages and invite links, but joining requires an account first. A visitor who can see recent posts in a public, safe server knows why to sign up.

    High impactHigh effort First result in 3 quarters Senior Product Design Manager

    First action

    Pick ten official servers willing to opt in.

    How to measure it

    Server-page sign-up rate

    Now
    –
    Target
    +25%
    By
    3 quarters

    Steps

    1. 1

      Opt-in rules

      Which channels.

      Senior Product Design Manager, Growth 1 month

    2. 2

      Safety review

      Content and privacy.

      Trust & Safety 1 month

    3. 3

      Build preview

      Read-only.

      Senior Software Engineer, Growth 1 quarter

    4. 4

      Pilot

      Ten servers.

      Senior Software Engineer, Growth 1 month

    5. 5

      Measure

      Sign-ups.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    6. 6

      Expand

      Listed servers.

      Senior Product Design Manager, Growth 1 quarter

    First result
    3 quarters
    Cost
    Engineering and safety time
    Owner
    Senior Product Design Manager, Growth

    Smallest test

    Show static screenshots on five server pages.

    Why it works

    For listed servers that opt in, show a read-only preview of selected public channels on the web, with sign-up to join the conversation. Test on large official servers first.

    Seeing the community is the most persuasive part of the pitch.

    Risks and how to handle them

    • Privacy concerns

      Opt-in only, public channels only.

    Evidence

    • Your websiteDiscovery pages in the sitemaps: 31,750 server pages, 24,110 game pages and 335 weekly trending-games pages, but only six server category hubs (Gaming, Music, Entertainment, Science & Tech, Education and the home). The Minecraft game page ("#2 Global") shows a single community, the official server, and The Sims 2 page shows none; neither links to the server directory.Source
    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source
    • Your websiteTrending Games (weekly, e.g. October 9-15, 2026): ranked games with changes in plays and streams (ARC Raiders plays +214%, streams +110%; Risk of Rain 2 plays +186%), server member counts and "Join Server" or "Find Servers" buttons. Server directory: 31,608 listed servers, led by Midjourney (18.5 million members) and Marvel Rivals.Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 19

    Many new users arrive through a friend's or community's invite link. That page is designed for people who already have Discord.

    Medium impactLow effort First result in 1 quarter Senior Product Design Manager

    First action

    Write the first-visit message.

    How to measure it

    New visitor join rate

    Now
    –
    Target
    +15%
    By
    1 quarter

    Steps

    1. 1

      Detect new

      No session.

      Senior Software Engineer, Growth 1 week

    2. 2

      Write message

      One line.

      Senior Product Design Manager, Growth 1 week

    3. 3

      Browser join

      Prominent.

      Senior Software Engineer, Growth 2 weeks

    4. 4

      Test

      Against current.

      Staff Data Scientist, Causal Inference & Experimentation 1 month

    5. 5

      Localize

      Top languages.

      Localization 1 month

    6. 6

      Roll out

      If it wins.

      Senior Software Engineer, Growth 1 month

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Product Design Manager, Growth

    Smallest test

    Test on one large server invite.

    Why it works

    Detect first-time visitors on invite pages and explain in one line what Discord is, who invited them, and that they can join in the browser now.

    An invite is a warm referral; a short explanation increases joins by people who have never used Discord.

    Risks and how to handle them

    • Clutter

      Show only to first-time visitors.

    Evidence

    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source
    • Your websiteHomepage copy: "Group chat that's all fun & games"; streaming that feels "like you're hanging out on the couch with friends while playing a game, watching shows, looking at photos, or idk doing homework"; "See who's around to chill"; primary buttons "Download for Windows" and "Open Discord in your browser". A Family Center page sits under Safety.Source
  • 20

    The homepage even jokes about "doing homework", and Education has 2,358 listed servers, but discovery has only six broad hubs.

    Medium impactLow effort First result in 1 quarter Senior Software Engineer

    First action

    Pick five topics by search volume.

    How to measure it

    Topic hub sign-ups

    Now
    –
    Target
    10,000 a month
    By
    2 quarters

    Steps

    1. 1

      Pick topics

      Search volume.

      Senior Software Engineer, Growth 1 week

    2. 2

      Build hubs

      Listed servers.

      Senior Software Engineer, Growth 1 month

    3. 3

      Write guides

      Short.

      Content 2 weeks

    4. 4

      Safety check

      Listing rules.

      Trust & Safety 2 weeks

    5. 5

      Publish

      With sitemap.

      Senior Software Engineer, Growth 1 day

    6. 6

      Measure

      Sign-ups.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Senior Software Engineer, Growth

    Smallest test

    Launch the study hub.

    Why it works

    Create topic hubs for the biggest non-gaming searches (study groups, language exchange, art, coding) with listed servers and a short guide, then measure sign-ups.

    Non-gaming communities widen Discord's audience and keep users active between games.

    Risks and how to handle them

    • Thin pages

      Add a guide and real servers to each.

    Evidence

    • Your websiteDiscovery pages in the sitemaps: 31,750 server pages, 24,110 game pages and 335 weekly trending-games pages, but only six server category hubs (Gaming, Music, Entertainment, Science & Tech, Education and the home). The Minecraft game page ("#2 Global") shows a single community, the official server, and The Sims 2 page shows none; neither links to the server directory.Source
    • Your websiteTrending Games (weekly, e.g. October 9-15, 2026): ranked games with changes in plays and streams (ARC Raiders plays +214%, streams +110%; Risk of Rain 2 plays +186%), server member counts and "Join Server" or "Find Servers" buttons. Server directory: 31,608 listed servers, led by Midjourney (18.5 million members) and Marvel Rivals.Source
    • Your websiteHomepage copy: "Group chat that's all fun & games"; streaming that feels "like you're hanging out on the couch with friends while playing a game, watching shows, looking at photos, or idk doing homework"; "See who's around to chill"; primary buttons "Download for Windows" and "Open Discord in your browser". A Family Center page sits under Safety.Source
  • 21

    The Commercial Policy Lead balances revenue products with "platform safety and user trust". As ads, Quests and commerce grow, players will ask what is shown to them and why.

    Medium impactLow effort First result in 1 quarter Commercial Policy Lead

    First action

    Draft the page from current policies.

    How to measure it

    Ad control usage

    Now
    –
    Target
    Tracked
    By
    2 quarters

    Steps

    1. 1

      Draft

      Plain language.

      Commercial Policy Lead 2 weeks

    2. 2

      Legal review

      Accuracy.

      Legal 2 weeks

    3. 3

      Design

      Short page.

      Senior Product Design Manager, Growth 1 week

    4. 4

      Publish

      Linked from Quests.

      Senior Software Engineer, Growth 1 day

    5. 5

      Update

      With policy changes.

      Commercial Policy Lead quarterly

    6. 6

      Measure

      Visits and controls.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Commercial Policy Lead

    Smallest test

    Publish a short FAQ.

    Why it works

    Write a short player-facing page: how Quests are chosen, what data is used, how to control ads, how purchases and gifts work. Link it from Quests and the store.

    Transparency keeps trust high as monetization grows, which protects engagement.

    Risks and how to handle them

    • Draws criticism

      Be clear and specific.

    Evidence

    • HiringAds and ad sales: a Senior Full-Stack Software Engineer, Ads building "innovative ads formats (including Quests)" that "deliver direct value to users through rewards"; a Sales Operations Manager (posted September 17, 2026) for "Discord's ad sales leaders", building pipeline metrics, forecasting and quota "from the ground up"; and a Commercial Policy Lead to write "advertising and commerce policies that enable Discord's business while maintaining platform safety and user trust".Source
    • Your websiteThe "Quests" item in the main navigation opens discord.com/ads/quests, "Discord Quests - Advertise Where the World Plays", a page for advertisers (Play Quests, Video Quest Reserve, Missions, Hero), not for the players who earn the rewards. Nitro offers "a 1.2x multiplier on Quest rewards" and monthly Orb drops.Source
    • HiringSenior Full-Stack Software Engineer, Social Commerce: "Discord launched its Social Commerce team in August 2025" and the MVP "was extremely successful"; players "find, buy, and gift in-game digital goods from chat, friends' Wishlists, within official game communities", through the Discord Social SDK and account linking.Source
  • 22

    Many teens join because friends are there, and parents often decide. Discord has a Family Center under Safety, but it is not the front door for parents.

    Medium impactLow effort First result in 1 quarter Safety Marketing

    First action

    List the top ten parent questions.

    How to measure it

    Family Center connections

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      List questions

      Parent searches.

      Safety Marketing 1 week

    2. 2

      Write page

      Direct answers.

      Safety Marketing 2 weeks

    3. 3

      Guide

      Three steps.

      Safety Marketing 1 week

    4. 4

      Publish

      With sitemap.

      Senior Software Engineer, Growth 1 day

    5. 5

      Promote

      Search and schools.

      Safety Marketing 1 quarter

    6. 6

      Measure

      Activations.

      Staff Data Scientist, Causal Inference & Experimentation monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Safety Marketing

    Smallest test

    Publish the FAQ section.

    Why it works

    Create a parent landing page that answers safety questions directly, explains Family Center setup in three steps, and offers a parent guide. Promote it in search and with schools.

    Parents who understand the controls allow access instead of blocking it.

    Risks and how to handle them

    • Overpromising safety

      Describe controls, not guarantees.

    Evidence

    • Your websiteHomepage copy: "Group chat that's all fun & games"; streaming that feels "like you're hanging out on the couch with friends while playing a game, watching shows, looking at photos, or idk doing homework"; "See who's around to chill"; primary buttons "Download for Windows" and "Open Discord in your browser". A Family Center page sits under Safety.Source
    • HiringSenior Product Design Manager, Growth (posted September 3, 2026): Growth "sits at the front door of Discord's consumer experience" with a mission "to grow Discord's community responsibly"; the team owns "how they find us through search, how they register and log in, how onboarding introduces what Discord is, and how notifications bring them back", across "acquisition, activation, and re-engagement".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
Website review of discord.com More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. Discord did not commission, review or endorse it, and Programmable is not affiliated with Discord. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Discord runs its business.

Something wrong, or do you represent Discord? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Homepage weight, a sitemap for main pages, a player Quests page, servers on game pages, success story numbers and a creator application path; the invite page message.

  2. Days 31 to 6012 ideas

    Language URLs, AI answer visibility, game-first onboarding, the notification budget, partner kits, gifting, Nitro at Quest completion, the ad results library and Trending Games series; topic hubs, the ads explainer and the parent path.

  3. Days 61 to 903 ideas

    Commit to the big bets: self-serve Social SDK, a creator program at scale and server previews.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value hanging out with friends before, during and after games. The most cited problem: finding the right community.

  • Communities around shared interests
  • Notification overload
  • In their words: “hop in”

Market

Competitive landscape

4 competitors compared: TeamSpeak, Stoat (formerly Revolt), Telegram and Twitch.

  • Gap to exploit: Fast, searchable pages for every game community
  • TeamSpeak: Smaller social graph
  • Stoat (formerly Revolt): Small network

Hiring signals

Discord is investing in the front door and in new revenue.

  • Senior Software Engineer, Growth: Web discovery, SEO and LLM indexing, page performance. Ideas 1, 2, 4, 7, 8.
  • Senior Product Design Manager, Growth: Search, sign-up, onboarding and notifications. Ideas 3, 9, 18, 19.
  • Engineering Manager, Notifications: Re-engagement and long-term trust. Idea 10.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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