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Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. InterSystems
InterSystems logo

growth playbook · Oct 22, 2026

intersystems.com (opens in a new tab)

InterSystems growth playbook

Diagnosis

InterSystems is a long-established, privately held data technology company with strong proof (Gartner Leader for Enterprise EHRs, EU MDR certification for IntelliCare, a new Data Studio AI Assistant) and is hiring across marketing and sales: field marketing in the Middle East, a Southeast Asia marketing lead, BDRs, sales operations, enablement, state government and partners.

The site works against those hires in places: about 26,800 URLs across 20 country folders, many of them English copies with conflicting tags; old analyst news stamped as new; an ROI calculator that shows $0 until a form is filled; and a homepage that fails Core Web Vitals.

This playbook fixes those first, then builds regional hubs, event follow-up, partner and developer lead sources, and launches for IntelliCare and Data Studio.

Growth Score

7/10

Biggest Opportunity

Make each country site a real local site, with translated pages, local proof and fast routing to the new regional teams, instead of 20 copies of the US site.

Biggest Risk

Rhapsody, Databricks, Snowflake and the cloud providers sell simpler, faster-to-try products; if evaluation stays demo-led and regional sites stay generic, InterSystems can lose deals before sales is involved.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Stop publishing the same English page 20 times: canonicalise untranslated country copies so local teams compete with translated pages

    Export all country sitemaps and mark which URLs are translated, using the html lang and a text match against the US page.

    High impact First result in 1 month
  2. 2

    Give old press releases their real dates in the sitemap, so 2019 analyst news does not look current

    Check how the CMS sets lastmod for news pages.

    Medium impact First result in 1 month
  3. 3

    Show the ROI calculator's headline number before the form, and gate only the detailed breakdown

    Ungate the headline figure for half of visitors.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 9Fill-ins · 4Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    InterSystems is hiring marketers to localize campaigns in the Middle East and Southeast Asia, but its site already publishes about 26,800 URLs across 20 country folders, many of them English copies of US pages. The EMPI certification page, for example, exists as 20 identical English pages, each claiming to be the original, tagged "en-JP", "en-BR" and "en-CL", and "en-BE" twice. Search engines then choose which copy to show, split signals across duplicates, and can send a Chilean or Japanese buyer to an English page under a local URL.

    High impactMedium effort First result in 1 month Web and SEO lead

    First action

    Export all country sitemaps and mark which URLs are translated, using the html lang and a text match against the US page.

    How to measure it

    Organic demo requests from non-US folders

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Inventory

      All 20 country sitemaps, matched to US paths and compared by text.

      Web and SEO lead 1 week

    2. 2

      Decide per page type

      Translate, localize, canonicalise or redirect.

      Web and SEO lead 3 days

    3. 3

      Fix hreflang

      Valid language-region codes; one entry per URL; only real translations.

      Web and SEO lead 1 week

    4. 4

      Fix lang attributes

      Match the language actually on the page.

      Web and SEO lead 2 days

    5. 5

      Trim sitemaps

      Country sitemaps list only their own translated or localized pages.

      Web and SEO lead 2 days

    6. 6

      Pick pages to translate

      Top 50 demo-driving pages for Southeast Asia and the Middle East.

      Marketing Manager - South East Asia 2 weeks

    7. 7

      Monitor

      Search Console indexing and clicks by country folder.

      Web and SEO lead monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Web and SEO lead

    Smallest test

    Canonicalise the 16 certification pages in all country folders and watch indexing for a month.

    Why it works

    Classify every country-folder URL as translated, localized (local proof, contacts, events) or copy. Point copies at the English master with a canonical tag (or remove them from the country sitemap), keep hreflang only between real language versions with valid codes (nl-BE, fr-BE, es-CL, ja-JP), fix wrong lang attributes, and redirect copies that have no local value. Then spend the localization budget the new hires bring on the 50 pages per market that drive demo requests.

    Fewer duplicate URLs concentrate ranking signals on one page per language and make each translated page the clear answer for its market, so regional marketers get traffic from the work they localize.

    Ready to use

    ChecklistCountry-folder cleanup

    [ ] Export the 20 country sitemaps from robots.txt
    [ ] Tag each URL: translated / localized / copy
    [ ] Copies: canonical to the English master or redirect
    [ ] hreflang only between real translations, valid codes (nl-BE, fr-BE, es-CL, ja-JP)
    [ ] html lang matches the page language
    [ ] Country sitemaps list only their own pages
    [ ] Search Console property per folder; track clicks and indexing

    Risks and how to handle them

    • Traffic dips while search engines re-index

      Change one country folder first and compare.

    • Country teams want their own URLs

      Keep localized pages; only pure copies are consolidated.

    Evidence

    • Your websiterobots.txt lists 20 country sitemaps besides the US one; together they hold about 26,800 URLs, against 1,660 in the US sitemap. The /bnl-nl sitemap alone has 1,436 URLs (1,028 of them on the same path as a US page), /uk 1,547, /jp 1,590, /cl 1,442.Source
    • Your websiteThe InterSystems EMPI Technical Specialist certification page is published as an identical English page in 20 country folders (/jp/, /cl/, /br/, /de/ and so on), each with its own canonical tag and html lang="en", and hreflang tags labelling them "en-JP", "en-BR", "en-CL" and "en-BE" twice (both Benelux folders). The homepage hreflang tags the Dutch Benelux site "en-BE".Source
    • Your websiteSample of country-folder pages (October 21, 2026): /fr/ blog posts and certification pages in English with lang="en"; /de/products/trakcare/lab-enterprise/ in English; /cl/ product advisories marked lang="es" with English titles; while /jp/products/healthshare/ and /jp/news/ pages are properly translated into Japanese.Source
    • HiringMarketing Graduate (Dubai, posted October 5, 2026), "with a particular focus on Field Marketing": supports "regional campaigns, events, customer engagement activities", gets "involved with the development and localization of campaign materials, presentations, email communications, event collateral", and will "Monitor campaign and event performance ... registrations, attendance, engagement, leads, and follow-up activity".Source
    • HiringMarketing Manager - South East Asia (Singapore): leads marketing across "Singapore, Indonesia, Thailand, Malaysia, Vietnam and the Philippines" with "integrated marketing campaigns across digital, content, events, social media and demand generation", "Account-Based Marketing (ABM)", "customer stories, webinars", "marketing automation tools (HubSpot desirable)" and "consistent brand positioning across Southeast Asia", in "one of our fastest-growing regions".Source
  • 02

    The sitemap tells search engines and AI assistants that a 2019 Gartner Magic Quadrant release and a 2023 Forrester release were updated in September and October 2026, the same week as the real Data Studio AI Assistant launch. Old analyst placements can then surface as current, crowding out 2026 recognition such as the Enterprise EHR Magic Quadrant.

    Medium impactLow effort First result in 1 month Web and SEO lead

    First action

    Check how the CMS sets lastmod for news pages.

    How to measure it

    Clicks on current-year news

    Now
    –
    Target
    +30%
    By
    1 quarter

    Steps

    1. 1

      Find the cause

      Template saves that touch every page.

      Web and SEO lead 1 day

    2. 2

      Fix lastmod

      Only real content edits change it.

      Web and SEO lead 1 day

    3. 3

      Show dates

      Published and updated dates on news pages.

      Web and SEO lead 1 day

    4. 4

      Archive old analyst news

      Banner linking to the latest report.

      Analyst relations lead 2 days

    5. 5

      Resubmit sitemaps

      Search Console and Bing.

      Web and SEO lead 1 hour

    6. 6

      Monitor

      Which releases rank for "InterSystems Gartner".

      Web and SEO lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Web and SEO lead

    Smallest test

    Fix the dates on the three oldest analyst releases.

    Why it works

    Set lastmod to the real last content change for every news page, add a visible "published" date, and mark older analyst releases as archive with a link to the latest report.

    Accurate dates help search and AI answers show the newest recognition and launches.

    Risks and how to handle them

    • Fewer crawls of old pages

      That is the intent; current pages get the attention.

    Evidence

    • Your websiteThe US sitemap gives old press releases a 2026 lastmod: the 2019 Gartner Magic Quadrant for operational DBMS release and a 2020 Peer Insights release are stamped 2026-09-17, and the June 2023 Forrester Wave release 2026-10-07, the same day as the July 2026 Data Studio AI Assistant launch. 284 of 1,660 US URLs share April 2025 dates.Source
    • Press releasesRecent launches on intersystems.com: InterSystems Data Studio AI Assistant generally available (July 27, 2026); IntelliCare described as the "first AI-native EHR" to achieve EU Medical Device Regulation certification (July 2026); a Leader in the Gartner Magic Quadrant for Enterprise Electronic Health Records (July 2026); Regional Health Connections for rural health transformation (August 2026).Source
    • Your websiteAcross the 21 sitemaps there are 4,757 product alert and advisory URLs for about 298 distinct advisories (243 in the US sitemap); the US sitemap also lists 393 resources, 207 news, 207 Pulse blog posts and 100 success stories; robots.txt explicitly allows GPTBot, ClaudeBot, Google-Extended and other AI crawlers; the request-a-demo page has one form with "Looking for a specific product?" and a country list.Source
  • 03

    The Supply Chain Orchestrator ROI Calculator shows "$0" in every field while visitors move the sliders, and asks for name, email and company to reveal anything. Buyers who cannot see a number rarely give their details.

    High impactLow effort First result in 1 month Supply chain marketing lead

    First action

    Ungate the headline figure for half of visitors.

    How to measure it

    Calculator-to-form rate

    Now
    –
    Target
    +40%
    By
    60 days

    Steps

    1. 1

      Agree the math

      Which figure is shown openly.

      Supply chain marketing lead 2 days

    2. 2

      Change the page

      Live headline number.

      Web and SEO lead 3 days

    3. 3

      Pass inputs

      To HubSpot fields for the BDR.

      Sales Ops Analyst - Pipeline 2 days

    4. 4

      Write the follow-up

      Call opener using the buyer's inputs.

      Business Development Representative 1 day

    5. 5

      A/B test

      Gated vs headline-first.

      Web and SEO lead 4 weeks

    6. 6

      Report

      Form rate and meetings.

      Sales Ops Analyst - Pipeline monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Supply chain marketing lead

    Smallest test

    Show the headline number to 50% of visitors for four weeks.

    Why it works

    Show the estimated operating profit improvement live as sliders move, keep the nine-area breakdown and a PDF behind the form, and pass the inputs to the BDR so the first call starts from the buyer's own numbers.

    A visible result earns trust and creates a reason to unlock more; the inputs qualify the lead.

    Risks and how to handle them

    • Fewer contact details

      Measure meetings, not forms.

    Evidence

    • Your websiteThe Supply Chain Orchestrator ROI Calculator (/roi/) shows "$0" in every result field while visitors move the sliders: "Click below to unlock your custom results", then a form (name, email, company, industry) to "receive a breakdown of your estimated savings".Source
    • HiringBusiness Development Representative (Boston, posted October 14, 2026), "the liaison between our Marketing and Sales teams", experienced in "developing leads from marketing campaigns", building "outbound prospecting plans including ... emails, phone calls, social media, and industry focused event attendance" in healthcare.Source
    • HiringSales Ops Analyst - Pipeline (Boston, posted October 15, 2026): maintains "lead-assignment rules, queues, and ownership logic", monitors "lead response times, aging, disposition, and follow-up against established service-level expectations", analyzes "conversion rates by source, campaign, segment, team" and reconciles data "across HubSpot, PEGA, Outreach". A Sales Ops Analyst - Territory was posted the same day.Source
  • 04

    The new Sales Ops Analyst will own lead routing and "lead response times" across HubSpot, PEGA and Outreach. The request-a-demo page uses one form for every product and country, so a FHIR request from Chile and a TrakCare request from Dubai enter the same queue.

    High impactLow effort First result in 1 month Sales Ops Analyst Pipeline

    First action

    Pull last quarter's form-to-first-touch times.

    How to measure it

    Median response time

    Now
    –
    Target
    Under 1 business hour
    By
    1 quarter

    Steps

    1. 1

      Baseline

      Last quarter by product and country.

      Sales Ops Analyst - Pipeline 1 week

    2. 2

      Set SLAs

      With regional sales leads.

      Director of Sales Operations 1 week

    3. 3

      Route at submit

      Product and country rules.

      Sales Ops Analyst - Pipeline 1 week

    4. 4

      Alerts

      Aging leads to owners and managers.

      Sales Ops Analyst - Pipeline 3 days

    5. 5

      Weekly review

      Exceptions and stalled leads.

      Sales Ops Analyst - Pipeline weekly

    6. 6

      Link to outcomes

      Meeting rate by response band.

      Sales Ops Analyst - Pipeline monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Sales Ops Analyst Pipeline

    Smallest test

    Measure response time for one week of demo requests.

    Why it works

    Publish a weekly view of time from form to first human touch, by product, country and owner, with an SLA (for example one business hour in-region). Route by the product and country fields at submit, and alert owners when a lead ages.

    Response speed is one of the biggest drivers of meeting rates on inbound enterprise leads, and the data already exists in the stack.

    Risks and how to handle them

    • Regions with small teams miss SLAs

      Use partner or BDR cover for off-hours.

    Evidence

    • HiringSales Ops Analyst - Pipeline (Boston, posted October 15, 2026): maintains "lead-assignment rules, queues, and ownership logic", monitors "lead response times, aging, disposition, and follow-up against established service-level expectations", analyzes "conversion rates by source, campaign, segment, team" and reconciles data "across HubSpot, PEGA, Outreach". A Sales Ops Analyst - Territory was posted the same day.Source
    • Your websiteAcross the 21 sitemaps there are 4,757 product alert and advisory URLs for about 298 distinct advisories (243 in the US sitemap); the US sitemap also lists 393 resources, 207 news, 207 Pulse blog posts and 100 success stories; robots.txt explicitly allows GPTBot, ClaudeBot, Google-Extended and other AI crawlers; the request-a-demo page has one form with "Looking for a specific product?" and a country list.Source
    • HiringBusiness Development Representative (Boston, posted October 14, 2026), "the liaison between our Marketing and Sales teams", experienced in "developing leads from marketing campaigns", building "outbound prospecting plans including ... emails, phone calls, social media, and industry focused event attendance" in healthcare.Source
  • 05

    Real visitors fail Core Web Vitals on the homepage: LCP 4.1s at the 75th percentile with a 2.8s time to first byte, and the lab's largest element is the cookie-consent text. Unused JavaScript costs about 2.7s on mobile.

    Medium impactMedium effort First result in 1 month Web and SEO lead

    First action

    Measure server response with and without edge caching on one page.

    How to measure it

    Field LCP

    Now
    –
    Target
    Under 2.5s
    By
    2 quarters

    Steps

    1. 1

      Edge cache

      HTML for logged-out visitors.

      Web and SEO lead 1 week

    2. 2

      Consent banner

      Non-blocking load.

      Web and SEO lead 3 days

    3. 3

      Defer scripts

      Tag manager rules by consent.

      Web and SEO lead 1 week

    4. 4

      Trim CSS and JS

      Unused code in the template.

      Web and SEO lead 2 weeks

    5. 5

      Check duplicates

      Tools that do the same job.

      Web and SEO lead 2 days

    6. 6

      Retest

      PageSpeed and Chrome UX Report.

      Web and SEO lead monthly

    First result
    1 month
    Cost
    Developer time
    Owner
    Web and SEO lead

    Smallest test

    Turn on edge caching for the homepage and compare TTFB.

    Why it works

    Cache HTML at the Akamai edge for anonymous visitors, load the consent banner without blocking, defer non-essential scripts behind consent or interaction, and remove unused CSS and JavaScript from the template.

    A faster first view helps every campaign landing page and search ranking at once.

    Risks and how to handle them

    • Personalized content cached

      Cache only anonymous HTML.

    Evidence

    • Google PageSpeedHomepage on mobile: performance 52/100 (desktop 65); in the lab test the largest element (the cookie-consent "Privacy Policy" text) appears after 9.8s. Real visitors fail Core Web Vitals on LCP (field LCP 4.1s, time to first byte 2.8s; INP 119ms and CLS 0.02 pass), and Chrome UX Report LCP is 14% slower than before. Top fixes: unused JavaScript (about 2.7s, 517 KB), render-blocking requests (about 1.8s), unused CSS (about 0.75s). The largest third-party script is 303 KB; Google Tag Manager is 200 KB and OneTrust consent 188 KB.Source
  • 06

    InterSystems already publishes comparisons against Databricks, Snowflake, AWS, Mirth, Rhapsody, Cloverleaf and Iguana. The Sales Enablement Manager is hired to build "competitive resources" and "demo scripts" and to shorten ramp.

    High impactLow effort First result in 1 month Sales Enablement Manager

    First action

    Write the Cloverleaf play first.

    How to measure it

    Win rate vs named rivals

    Now
    –
    Target
    +5 points
    By
    2 quarters

    Steps

    1. 1

      Pick rivals

      Most frequent in CRM.

      Sales Enablement Manager 2 days

    2. 2

      Draft plays

      One page each.

      Sales Enablement Manager 2 weeks

    3. 3

      Add demo scripts

      With sales engineering.

      Sales Engineer 1 week

    4. 4

      Train

      New hires first.

      Sales Enablement Manager 2 weeks

    5. 5

      Tag deals

      Competitor field in CRM.

      Sales Ops Analyst - Pipeline 1 week

    6. 6

      Review

      Win rates quarterly.

      Sales Enablement Manager quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Sales Enablement Manager

    Smallest test

    Run one training on the Cloverleaf play.

    Why it works

    For each comparison page, write a one-page sales play: when the rival appears, three discovery questions, proof (the Honor Roll and Epic figures), a demo path and objection answers. Track which plays BDRs and AEs use and their win rates.

    The research is done; packaging it for sellers speeds ramp for new hires.

    Risks and how to handle them

    • Plays go stale

      Date them and refresh quarterly.

    Evidence

    • Your websiteComparison pages already exist under /lp/: InterSystems vs Databricks, vs Snowflake, vs AWS, vs Mirth Connect, Health Connect vs Rhapsody, vs Infor Cloverleaf and vs Interfaceware Iguana, plus a FHIR server comparison. The Cloverleaf page claims "1 Billion Health records", "100% of hospitals on the U.S. News & World Report Honor Roll" using InterSystems products and "2 Million" concurrent Epic users on its technology.Source
    • HiringSales Enablement Manager (Boston, posted October 16, 2026), working with the Head of North America Sales: "accelerate ramp time", and with Product Marketing "develop practical sales plays, presentations, messaging, discovery guides, competitive resources, and demo scripts"; reports on "seller productivity, behavior change, and business impact".Source
    • HiringBusiness Development Representative (Boston, posted October 14, 2026), "the liaison between our Marketing and Sales teams", experienced in "developing leads from marketing campaigns", building "outbound prospecting plans including ... emails, phone calls, social media, and industry focused event attendance" in healthcare.Source

This quarter 8

The core plays for the next three months.

  • 07

    The new Southeast Asia marketing manager covers six countries with ABM, events and customer stories, but the /sg/ folder is mostly copies of US pages, like the other country folders.

    High impactMedium effort First result in 1 quarter Marketing Manager South East…

    First action

    List the 50 target accounts across the six countries.

    How to measure it

    SEA pipeline

    Now
    –
    Target
    +30%
    By
    3 quarters

    Steps

    1. 1

      Pick accounts

      50 named accounts.

      Marketing Manager - South East Asia 2 weeks

    2. 2

      Build the hub

      Country pages with local proof.

      Marketing Manager - South East Asia 1 month

    3. 3

      Translate

      Top pages in two languages.

      Marketing Manager - South East Asia 1 month

    4. 4

      Run ABM

      Ads, events and outreach.

      Marketing Manager - South East Asia 1 quarter

    5. 5

      Track

      Pipeline by country.

      Sales Ops Analyst - Pipeline monthly

    6. 6

      Review

      Shift budget to the best country.

      Marketing Manager - South East Asia quarterly

    First result
    1 quarter
    Cost
    Translation and ad budget
    Owner
    Marketing Manager South East Asia

    Smallest test

    Launch one country page with two local stories.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a regional hub with Singapore, Indonesia, Thailand, Malaysia, Vietnam and Philippines pages: local customer stories, events, partner lists and contacts. Translate the top pages into Bahasa Indonesia and Thai first, run ABM on 50 named healthcare and supply chain accounts, and track pipeline per country in HubSpot.

    Local proof and contacts convert better than global pages, and a hub gives every campaign a landing page.

    Risks and how to handle them

    • Thin local proof

      Use regional stories from Japan and Australia meanwhile.

    Evidence

    • HiringMarketing Manager - South East Asia (Singapore): leads marketing across "Singapore, Indonesia, Thailand, Malaysia, Vietnam and the Philippines" with "integrated marketing campaigns across digital, content, events, social media and demand generation", "Account-Based Marketing (ABM)", "customer stories, webinars", "marketing automation tools (HubSpot desirable)" and "consistent brand positioning across Southeast Asia", in "one of our fastest-growing regions".Source
    • Your websiterobots.txt lists 20 country sitemaps besides the US one; together they hold about 26,800 URLs, against 1,660 in the US sitemap. The /bnl-nl sitemap alone has 1,436 URLs (1,028 of them on the same path as a US page), /uk 1,547, /jp 1,590, /cl 1,442.Source
    • Your websiteSample of country-folder pages (October 21, 2026): /fr/ blog posts and certification pages in English with lang="en"; /de/products/trakcare/lab-enterprise/ in English; /cl/ product advisories marked lang="es" with English titles; while /jp/products/healthshare/ and /jp/news/ pages are properly translated into Japanese.Source
  • 08

    The Marketing Graduate in Dubai will run invitations, registrations and "post-event follow-up", and InterSystems is hiring sales and clinical roles in Dubai and Riyadh. Event leads lose value quickly.

    High impactLow effort First result in 1 quarter Marketing Graduate

    First action

    Write the follow-up template for the next event.

    How to measure it

    Event-to-meeting rate

    Now
    –
    Target
    15% of attendees
    By
    2 quarters

    Steps

    1. 1

      Template

      Three follow-up tracks.

      Marketing Graduate 1 week

    2. 2

      Lead capture

      Scan to CRM same day.

      Sales Ops Analyst - Pipeline 1 week

    3. 3

      Call within 48 hours

      BDR or account manager.

      Sales Account Manager (Dubai) per event

    4. 4

      Content pack

      Local case study and demo link.

      Marketing Graduate 2 weeks

    5. 5

      Dashboard

      Registrations to pipeline.

      Sales Ops Analyst - Pipeline 2 weeks

    6. 6

      Review

      After each event.

      Marketing Graduate per event

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Marketing Graduate

    Smallest test

    Use the standard at the next regional event.

    Why it works

    For every event, prepare follow-up before the day: a scan-to-CRM process, three follow-up tracks (meeting booked, interested, not now), a BDR call within 48 hours, and a dashboard of registrations to meetings to pipeline.

    A standard turns events from awareness spend into measured pipeline, which is what the role is asked to report.

    Risks and how to handle them

    • Bad badge data

      Confirm interest at the booth.

    Evidence

    • HiringMarketing Graduate (Dubai, posted October 5, 2026), "with a particular focus on Field Marketing": supports "regional campaigns, events, customer engagement activities", gets "involved with the development and localization of campaign materials, presentations, email communications, event collateral", and will "Monitor campaign and event performance ... registrations, attendance, engagement, leads, and follow-up activity".Source
    • HiringRegional growth roles: Country Sales Manager - ANZ (Sydney), who will "Initiate, develop, and implement sales-oriented customer events, activities, campaigns" and expand "the customer base"; a Business Development Manager - Healthcare in Santiago, Chile, accountable "to win new logo business" directly and "through partner channels"; plus Sales Account Manager and Clinical Safety Specialist roles in Dubai and a Pharmacy Informatics specialist in Riyadh.Source
    • HiringSales Ops Analyst - Pipeline (Boston, posted October 15, 2026): maintains "lead-assignment rules, queues, and ownership logic", monitors "lead response times, aging, disposition, and follow-up against established service-level expectations", analyzes "conversion rates by source, campaign, segment, team" and reconciles data "across HubSpot, PEGA, Outreach". A Sales Ops Analyst - Territory was posted the same day.Source
  • 09

    InterSystems IRIS Community Edition leads Docker Hub pulls for the company (174,029 across 6 images), and the developer site invites people to try IRIS. Developers who build a prototype are early signals of projects, but they rarely fill a sales form.

    High impactMedium effort First result in 2 quarters Developer relations lead

    First action

    Count Community Edition registrations from target accounts last quarter.

    How to measure it

    PQLs per month

    Now
    –
    Target
    100
    By
    3 quarters

    Steps

    1. 1

      Define signals

      Activities that predict projects.

      Developer relations lead 2 weeks

    2. 2

      Add opt-in

      Registration with clear benefits.

      Developer relations lead 1 month

    3. 3

      Score

      In HubSpot.

      Sales Ops Analyst - Pipeline 2 weeks

    4. 4

      BDR offer

      Architecture review, not a pitch.

      Business Development Representative 1 week

    5. 5

      Pilot

      One region.

      Business Development Representative 1 quarter

    6. 6

      Measure

      PQL to opportunity.

      Sales Ops Analyst - Pipeline monthly

    First result
    2 quarters
    Cost
    Developer time
    Owner
    Developer relations lead

    Smallest test

    Ask Community Edition users to opt in for a sandbox for one month.

    Why it works

    Offer an optional free registration in Community Edition and the developer portal (learning credits, a cloud sandbox, Global Masters points), score activity such as repeated launches and FHIR tutorial completion, and pass opted-in accounts at target companies to BDRs with a helpful offer, not a sales pitch.

    Developer usage is often the first sign of a buying project; consented signals let BDRs reach it early.

    Risks and how to handle them

    • Developers dislike sales contact

      Opt-in only, with a technical offer.

    Evidence

    • Developer channelsDocker Hub: the intersystems organization has 6 images and 174,029 pulls, led by intersystems/iris-community; GitHub: 63 public repositories. The site links developer.intersystems.com ("Try InterSystems IRIS"), the Developer Community at community.intersystems.com and the Global Masters advocacy program.Source
    • HiringBusiness Development Representative (Boston, posted October 14, 2026), "the liaison between our Marketing and Sales teams", experienced in "developing leads from marketing campaigns", building "outbound prospecting plans including ... emails, phone calls, social media, and industry focused event attendance" in healthcare.Source
    • HiringSales Ops Analyst - Pipeline (Boston, posted October 15, 2026): maintains "lead-assignment rules, queues, and ownership logic", monitors "lead response times, aging, disposition, and follow-up against established service-level expectations", analyzes "conversion rates by source, campaign, segment, team" and reconciles data "across HubSpot, PEGA, Outreach". A Sales Ops Analyst - Territory was posted the same day.Source
  • 10

    The State Government Executive will sell to Medicaid, public health and HIE leaders and chase federal funding programs. InterSystems already has rural health transformation guides and HIE planning content, but buyers look for answers by program and agency.

    High impactMedium effort First result in 2 quarters State Government Executive

    First action

    List the five programs most asked about by state customers.

    How to measure it

    New state opportunities

    Now
    –
    Target
    10 a year
    By
    4 quarters

    Steps

    1. 1

      Pick programs

      Five most relevant.

      State Government Executive, Public Sector 2 weeks

    2. 2

      Write pages

      One per program and agency.

      Public sector marketing 1 month

    3. 3

      Add proof

      State customer stories.

      Public sector marketing 1 month

    4. 4

      Procurement guide

      Contract vehicles.

      State Government Executive, Public Sector 2 weeks

    5. 5

      Promote

      Associations and events.

      State Government Executive, Public Sector 1 quarter

    6. 6

      Measure

      Opportunities by program.

      Sales Ops Analyst - Pipeline quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    State Government Executive, Public Sector

    Smallest test

    Publish one program page with a state story.

    Why it works

    Build a hub with one page per agency type and funding program, each with a customer story, a reference architecture, a procurement guide (cooperative contracts, vehicles) and a contact for the state team.

    State buyers need to justify spend against a program; content shaped that way shortens the path to a procurement.

    Risks and how to handle them

    • Program rules change

      Review pages each quarter.

    Evidence

    • HiringPublic sector and partners: a State Government Executive to sell into "Medicaid, Public Health, Health and Human Services, Health Information Exchanges (HIEs)" and pursue "federal funding programs"; a Partner Program Manager to improve the Partner Program, its "Partner Directory, Partner Portal, and Competency Tracker", through "automation", with "dashboards ... to measure partner engagement".Source
    • Press releasesRecent launches on intersystems.com: InterSystems Data Studio AI Assistant generally available (July 27, 2026); IntelliCare described as the "first AI-native EHR" to achieve EU Medical Device Regulation certification (July 2026); a Leader in the Gartner Magic Quadrant for Enterprise Electronic Health Records (July 2026); Regional Health Connections for rural health transformation (August 2026).Source
  • 11

    The Partner Program Manager will automate the Partner Directory, Portal and Competency Tracker, and the Chile BDM wins logos "through partner channels". A directory buyers can filter by country, product and competency sends work to partners and tracks the pipeline they bring.

    Medium impactMedium effort First result in 2 quarters Partner Program Manager

    First action

    Export the directory with competencies.

    How to measure it

    Partner referrals

    Now
    –
    Target
    +25%
    By
    3 quarters

    Steps

    1. 1

      Clean data

      Competencies and countries.

      Partner Program Manager 1 month

    2. 2

      Build finder

      Filters and contact form.

      Web and SEO lead 1 month

    3. 3

      Log leads

      In HubSpot.

      Sales Ops Analyst - Pipeline 2 weeks

    4. 4

      Partner dashboards

      Referrals and certifications.

      Partner Program Manager 1 month

    5. 5

      Launch

      Partner webinar.

      Partner Program Manager 1 week

    6. 6

      Review

      Quarterly.

      Partner Program Manager quarterly

    First result
    2 quarters
    Cost
    Developer time
    Owner
    Partner Program Manager

    Smallest test

    Publish the finder for one region.

    Why it works

    Publish a partner finder with filters (country, product, certified staff from the Competency Tracker), a "contact this partner" form logged in HubSpot, and partner dashboards showing referrals and certifications.

    Partners get leads, InterSystems gets visibility of partner pipeline, and certifications gain value.

    Risks and how to handle them

    • Partners compete for leads

      Clear routing rules.

    Evidence

    • HiringPublic sector and partners: a State Government Executive to sell into "Medicaid, Public Health, Health and Human Services, Health Information Exchanges (HIEs)" and pursue "federal funding programs"; a Partner Program Manager to improve the Partner Program, its "Partner Directory, Partner Portal, and Competency Tracker", through "automation", with "dashboards ... to measure partner engagement".Source
    • HiringRegional growth roles: Country Sales Manager - ANZ (Sydney), who will "Initiate, develop, and implement sales-oriented customer events, activities, campaigns" and expand "the customer base"; a Business Development Manager - Healthcare in Santiago, Chile, accountable "to win new logo business" directly and "through partner channels"; plus Sales Account Manager and Clinical Safety Specialist roles in Dubai and a Pharmacy Informatics specialist in Riyadh.Source
    • HiringProduct and learning: a Product Manager for InterSystems Health Insight, "the analytics companion to the HealthShare Unified Care Record", and a Technical Trainer who will "Support our Online Learning Team as they grow our catalog of interactive online courses". The Greenhouse board lists 116 open roles (October 21, 2026).Source
  • 12

    Country folders hold local stories (for example Japanese stories such as 3M, Spar and Kameda, and German ones) that the English site does not feature. Regional marketers in Southeast Asia, ANZ and the Middle East need proof close to their market.

    High impactMedium effort First result in 1 quarter Customer marketing lead

    First action

    List all stories across folders with product and country.

    How to measure it

    Story-assisted demo requests

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Inventory

      All folders.

      Customer marketing lead 2 weeks

    2. 2

      Pick 20

      Strongest outcomes.

      Customer marketing lead 1 week

    3. 3

      Translate

      Into English.

      Customer marketing lead 1 month

    4. 4

      Tag and filter

      On the stories page.

      Web and SEO lead 2 weeks

    5. 5

      Sales index

      Story by situation.

      Sales Enablement Manager 1 week

    6. 6

      Measure

      Assisted demos.

      Sales Ops Analyst - Pipeline monthly

    First result
    1 quarter
    Cost
    Translation budget
    Owner
    Customer marketing lead

    Smallest test

    Translate five Japanese stories.

    Why it works

    Translate the 20 strongest local stories into English, tag every story by product, industry, country and outcome, add a filter to the success stories page, and give BDRs a "story by situation" index.

    Buyers trust peers like them; a tagged library makes the right story easy to find in a call or campaign.

    Risks and how to handle them

    • Customer approval needed again

      Ask local teams to reconfirm.

    Evidence

    • Your websiteSample of country-folder pages (October 21, 2026): /fr/ blog posts and certification pages in English with lang="en"; /de/products/trakcare/lab-enterprise/ in English; /cl/ product advisories marked lang="es" with English titles; while /jp/products/healthshare/ and /jp/news/ pages are properly translated into Japanese.Source
    • Your websiteAcross the 21 sitemaps there are 4,757 product alert and advisory URLs for about 298 distinct advisories (243 in the US sitemap); the US sitemap also lists 393 resources, 207 news, 207 Pulse blog posts and 100 success stories; robots.txt explicitly allows GPTBot, ClaudeBot, Google-Extended and other AI crawlers; the request-a-demo page has one form with "Looking for a specific product?" and a country list.Source
    • HiringMarketing Manager - South East Asia (Singapore): leads marketing across "Singapore, Indonesia, Thailand, Malaysia, Vietnam and the Philippines" with "integrated marketing campaigns across digital, content, events, social media and demand generation", "Account-Based Marketing (ABM)", "customer stories, webinars", "marketing automation tools (HubSpot desirable)" and "consistent brand positioning across Southeast Asia", in "one of our fastest-growing regions".Source
    • HiringRegional growth roles: Country Sales Manager - ANZ (Sydney), who will "Initiate, develop, and implement sales-oriented customer events, activities, campaigns" and expand "the customer base"; a Business Development Manager - Healthcare in Santiago, Chile, accountable "to win new logo business" directly and "through partner channels"; plus Sales Account Manager and Clinical Safety Specialist roles in Dubai and a Pharmacy Informatics specialist in Riyadh.Source
  • 13

    InterSystems is hiring an AE for health plans and has payer content on CMS interoperability and prior authorization, the Epic Payer Platform connector and chart-chase webinars. That content needs a named-account program to create pipeline.

    High impactMedium effort First result in 2 quarters Account Executive

    First action

    List 40 target plans with owners.

    How to measure it

    Payer pipeline

    Now
    –
    Target
    +40%
    By
    3 quarters

    Steps

    1. 1

      Pick accounts

      40 plans.

      Account Executive, Health Plans 2 weeks

    2. 2

      Map buyers

      IT, interoperability, utilization management.

      Business Development Representative 2 weeks

    3. 3

      Sequence content

      Existing assets.

      Payer marketing 1 week

    4. 4

      Run ads

      Account-targeted.

      Payer marketing 1 quarter

    5. 5

      Readiness review

      Offer by sales engineering.

      Sales Engineer ongoing

    6. 6

      Measure

      Engaged accounts to opportunities.

      Sales Ops Analyst - Pipeline monthly

    First result
    2 quarters
    Cost
    Ad budget
    Owner
    Account Executive, Health Plans

    Smallest test

    Run the sequence on ten plans.

    Why it works

    Pick 40 health plans, map buying groups, run a sequence of the existing content (whitepaper, webinar, connector page) with ads and BDR outreach, and offer a short readiness review.

    Payers have regulatory deadlines and clear owners; tailored outreach meets them where the pressure is.

    Risks and how to handle them

    • Long cycles

      Track engaged accounts as the early metric.

    Evidence

    • HiringBusiness Development Representative (Boston, posted October 14, 2026), "the liaison between our Marketing and Sales teams", experienced in "developing leads from marketing campaigns", building "outbound prospecting plans including ... emails, phone calls, social media, and industry focused event attendance" in healthcare.Source
    • Your websiteComparison pages already exist under /lp/: InterSystems vs Databricks, vs Snowflake, vs AWS, vs Mirth Connect, Health Connect vs Rhapsody, vs Infor Cloverleaf and vs Interfaceware Iguana, plus a FHIR server comparison. The Cloverleaf page claims "1 Billion Health records", "100% of hospitals on the U.S. News & World Report Honor Roll" using InterSystems products and "2 Million" concurrent Epic users on its technology.Source
    • Your websiteAcross the 21 sitemaps there are 4,757 product alert and advisory URLs for about 298 distinct advisories (243 in the US sitemap); the US sitemap also lists 393 resources, 207 news, 207 Pulse blog posts and 100 success stories; robots.txt explicitly allows GPTBot, ClaudeBot, Google-Extended and other AI crawlers; the request-a-demo page has one form with "Looking for a specific product?" and a country list.Source
  • 14

    The training team is growing its catalog of online courses, and certification pages are among the most copied pages in every country folder. Learners at prospect companies show intent.

    Medium impactMedium effort First result in 2 quarters Technical Trainer

    First action

    Check which courses new learners take most.

    How to measure it

    Target-account learners

    Now
    –
    Target
    500 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick paths

      Three beginner paths.

      Technical Trainer 2 weeks

    2. 2

      Translate

      Priority markets.

      Technical Trainer 1 month

    3. 3

      Certificate

      Completion badge.

      Technical Trainer 2 weeks

    4. 4

      Promote

      Developer community and regional marketing.

      Marketing Manager - South East Asia 1 quarter

    5. 5

      Invite

      Local technical briefings.

      Business Development Representative monthly

    6. 6

      Measure

      Learners to opportunities.

      Sales Ops Analyst - Pipeline quarterly

    First result
    2 quarters
    Cost
    Course production time
    Owner
    Technical Trainer

    Smallest test

    Promote one path in Southeast Asia.

    Why it works

    Package free beginner paths per product (IRIS, FHIR, Health Connect), translated for priority markets, with a certificate of completion; invite completers at target accounts to local technical briefings.

    Skills reduce adoption risk for buyers and create technical champions inside prospects.

    Risks and how to handle them

    • Learners are students, not buyers

      Focus invites on target accounts.

    Evidence

    • HiringProduct and learning: a Product Manager for InterSystems Health Insight, "the analytics companion to the HealthShare Unified Care Record", and a Technical Trainer who will "Support our Online Learning Team as they grow our catalog of interactive online courses". The Greenhouse board lists 116 open roles (October 21, 2026).Source
    • Your websiteThe InterSystems EMPI Technical Specialist certification page is published as an identical English page in 20 country folders (/jp/, /cl/, /br/, /de/ and so on), each with its own canonical tag and html lang="en", and hreflang tags labelling them "en-JP", "en-BR", "en-CL" and "en-BE" twice (both Benelux folders). The homepage hreflang tags the Dutch Benelux site "en-BE".Source
    • Developer channelsDocker Hub: the intersystems organization has 6 images and 174,029 pulls, led by intersystems/iris-community; GitHub: 63 public repositories. The site links developer.intersystems.com ("Try InterSystems IRIS"), the Developer Community at community.intersystems.com and the Global Masters advocacy program.Source

Big bets 3

Larger plays that can change the trajectory.

  • 15

    InterSystems says IntelliCare is the first AI-native EHR to achieve EU Medical Device Regulation certification, and it is a Leader in the 2026 Gartner Magic Quadrant for Enterprise EHRs. TrakCare customers and EU hospitals are the natural first audience.

    High impactHigh effort First result in 4 quarters TrakCare and IntelliCare prod…

    First action

    Pick the first two EU markets.

    How to measure it

    EU IntelliCare opportunities

    Now
    –
    Target
    15
    By
    4 quarters

    Steps

    1. 1

      Pick markets

      Installed base and demand.

      Vice President, Marketing 1 month

    2. 2

      Localize

      Product pages and demo.

      TrakCare and IntelliCare product marketing 1 quarter

    3. 3

      Reference sites

      Two early adopters.

      TrakCare and IntelliCare product marketing 2 quarters

    4. 4

      Migration path

      For TrakCare customers.

      Product management 1 quarter

    5. 5

      Roundtables

      Hospital executives.

      Field marketing quarterly

    6. 6

      Measure

      Opportunities by market.

      Sales Ops Analyst - Pipeline quarterly

    First result
    4 quarters
    Cost
    Launch budget
    Owner
    TrakCare and IntelliCare product marketing

    Smallest test

    Hold one roundtable in the first market.

    Why it works

    Run a launch per priority EU market: translated product pages, a migration path for TrakCare customers, two reference sites, and executive roundtables with country sales teams.

    Certification and analyst recognition are timely proof; a market-by-market launch turns them into pipeline.

    Risks and how to handle them

    • Long hospital buying cycles

      Start with installed-base customers.

    Evidence

    • Press releasesRecent launches on intersystems.com: InterSystems Data Studio AI Assistant generally available (July 27, 2026); IntelliCare described as the "first AI-native EHR" to achieve EU Medical Device Regulation certification (July 2026); a Leader in the Gartner Magic Quadrant for Enterprise Electronic Health Records (July 2026); Regional Health Connections for rural health transformation (August 2026).Source
    • Your websiteSample of country-folder pages (October 21, 2026): /fr/ blog posts and certification pages in English with lang="en"; /de/products/trakcare/lab-enterprise/ in English; /cl/ product advisories marked lang="es" with English titles; while /jp/products/healthshare/ and /jp/news/ pages are properly translated into Japanese.Source
    • HiringMarketing Graduate (Dubai, posted October 5, 2026), "with a particular focus on Field Marketing": supports "regional campaigns, events, customer engagement activities", gets "involved with the development and localization of campaign materials, presentations, email communications, event collateral", and will "Monitor campaign and event performance ... registrations, attendance, engagement, leads, and follow-up activity".Source
  • 16

    Data Studio AI Assistant reached general availability in July 2026 and competes for attention with Databricks and Snowflake, which let buyers try products quickly. Today the path is a demo request.

    High impactHigh effort First result in 3 quarters Data Studio product lead

    First action

    Scope the smallest trial environment.

    How to measure it

    Trials to opportunities

    Now
    –
    Target
    15%
    By
    3 quarters

    Steps

    1. 1

      Scope

      Sample data and tasks.

      Data Studio product lead 1 month

    2. 2

      Build

      Provisioning and limits.

      Cloud engineering 1 quarter

    3. 3

      Guide

      In-product tasks.

      Data Studio product lead 1 month

    4. 4

      Route

      Trial users to specialists.

      Sales Ops Analyst - Pipeline 2 weeks

    5. 5

      Launch

      Developer and data audiences.

      Developer relations lead 1 month

    6. 6

      Measure

      Activation and opportunities.

      Sales Ops Analyst - Pipeline monthly

    First result
    3 quarters
    Cost
    Cloud and engineering costs
    Owner
    Data Studio product lead

    Smallest test

    Run a guided trial with ten prospects.

    Why it works

    Offer a time-limited cloud trial with sample healthcare, finance and supply chain data, guided tasks, and an upgrade to a proof of concept with a specialist.

    Hands-on trials shorten evaluations and produce better-qualified leads.

    Risks and how to handle them

    • Cost of free compute

      Small sample data and time limits.

    Evidence

    • Press releasesRecent launches on intersystems.com: InterSystems Data Studio AI Assistant generally available (July 27, 2026); IntelliCare described as the "first AI-native EHR" to achieve EU Medical Device Regulation certification (July 2026); a Leader in the Gartner Magic Quadrant for Enterprise Electronic Health Records (July 2026); Regional Health Connections for rural health transformation (August 2026).Source
    • Competitor researchRivals' homepages: Rhapsody, "Healthcare Interoperability for the Agentic Era", "Trusted by 1,900+ organizations in 31 countries"; Databricks, "Leading Data and AI Platform for Enterprises"; Snowflake, "AI Data Cloud".Source
    • Your websiteAcross the 21 sitemaps there are 4,757 product alert and advisory URLs for about 298 distinct advisories (243 in the US sitemap); the US sitemap also lists 393 resources, 207 news, 207 Pulse blog posts and 100 success stories; robots.txt explicitly allows GPTBot, ClaudeBot, Google-Extended and other AI crawlers; the request-a-demo page has one form with "Looking for a specific product?" and a country list.Source
  • 17

    InterSystems positions itself on making data "AI-ready" and already publishes surveys (fintech data, capital markets, ISV AI confidence). A yearly benchmark with consistent questions would give sales and analysts a recurring reason to engage.

    High impactHigh effort First result in 3 quarters Vice President

    First action

    Write the 20 benchmark questions.

    How to measure it

    Self-assessments completed

    Now
    –
    Target
    2,000
    By
    1 year

    Steps

    1. 1

      Questions

      Stable year to year.

      Vice President, Marketing 1 month

    2. 2

      Field survey

      Research partner.

      Vice President, Marketing 2 months

    3. 3

      Analyze

      By industry and region.

      Market research 1 month

    4. 4

      Self-assessment

      Online tool.

      Web and SEO lead 1 month

    5. 5

      Launch

      Press and regional events.

      Field marketing 1 month

    6. 6

      Sales use

      Region and industry findings.

      Sales Enablement Manager ongoing

    First result
    3 quarters
    Cost
    Research budget
    Owner
    Vice President, Marketing

    Smallest test

    Publish one chart from existing survey data.

    Why it works

    Run the same survey each year across the three industries and key regions, publish a scored report and a self-assessment tool, and use the results in events and outreach.

    Original, repeated data earns press, links and AI citations, and the self-assessment creates leads.

    Risks and how to handle them

    • Low response in some regions

      Partner with local associations.

    Evidence

    • Press releasesRecent launches on intersystems.com: InterSystems Data Studio AI Assistant generally available (July 27, 2026); IntelliCare described as the "first AI-native EHR" to achieve EU Medical Device Regulation certification (July 2026); a Leader in the Gartner Magic Quadrant for Enterprise Electronic Health Records (July 2026); Regional Health Connections for rural health transformation (August 2026).Source
    • Your websiteThe US sitemap gives old press releases a 2026 lastmod: the 2019 Gartner Magic Quadrant for operational DBMS release and a 2020 Peer Insights release are stamped 2026-09-17, and the June 2023 Forrester Wave release 2026-10-07, the same day as the July 2026 Data Studio AI Assistant launch. 284 of 1,660 US URLs share April 2025 dates.Source
    • HiringMarketing Manager - South East Asia (Singapore): leads marketing across "Singapore, Indonesia, Thailand, Malaysia, Vietnam and the Philippines" with "integrated marketing campaigns across digital, content, events, social media and demand generation", "Account-Based Marketing (ABM)", "customer stories, webinars", "marketing automation tools (HubSpot desirable)" and "consistent brand positioning across Southeast Asia", in "one of our fastest-growing regions".Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 18

    InterSystems lists about 298 distinct product alerts and advisories, published as 4,757 URLs across its country sitemaps. Customers need to know which ones affect their versions, and today they browse a long list.

    Medium impactLow effort First result in 1 quarter Support communications lead

    First action

    Add product and version fields to new advisories.

    How to measure it

    Subscribers

    Now
    –
    Target
    5,000
    By
    2 quarters

    Steps

    1. 1

      Fields

      Product and version.

      Support communications lead 2 weeks

    2. 2

      Backfill

      Last two years.

      Support communications lead 1 month

    3. 3

      Subscriptions

      Email and RSS.

      Web and SEO lead 1 month

    4. 4

      Announce

      Customer portal and community.

      Support communications lead 1 week

    5. 5

      One copy

      Advisories in one place, not per country folder.

      Web and SEO lead 2 weeks

    6. 6

      Measure

      Subscribers and support tickets.

      Support communications lead monthly

    First result
    1 quarter
    Cost
    Developer time
    Owner
    Support communications lead

    Smallest test

    Offer subscriptions for one product.

    Why it works

    Add structured product and version fields, let customers subscribe by email or RSS to what they run, and show affected versions at the top of each advisory.

    Clear, targeted advisories build trust with technical owners, who influence renewals.

    Risks and how to handle them

    • Too many emails

      Weekly digest option.

    Evidence

    • Your websiteAcross the 21 sitemaps there are 4,757 product alert and advisory URLs for about 298 distinct advisories (243 in the US sitemap); the US sitemap also lists 393 resources, 207 news, 207 Pulse blog posts and 100 success stories; robots.txt explicitly allows GPTBot, ClaudeBot, Google-Extended and other AI crawlers; the request-a-demo page has one form with "Looking for a specific product?" and a country list.Source
    • Your websiteSample of country-folder pages (October 21, 2026): /fr/ blog posts and certification pages in English with lang="en"; /de/products/trakcare/lab-enterprise/ in English; /cl/ product advisories marked lang="es" with English titles; while /jp/products/healthshare/ and /jp/news/ pages are properly translated into Japanese.Source
  • 19

    robots.txt already welcomes GPTBot, ClaudeBot and other AI crawlers, and developers ask assistants about ObjectScript, IRIS and FHIR. Accepted community answers and documentation are the best material for those answers.

    Medium impactLow effort First result in 1 quarter Developer relations lead

    First action

    Ask assistants 20 common developer questions and record the sources.

    How to measure it

    Cited answers out of 20

    Now
    –
    Target
    15
    By
    2 quarters

    Steps

    1. 1

      Baseline

      20 questions.

      Developer relations lead 1 week

    2. 2

      Structured data

      Accepted answers.

      Developer relations lead 1 month

    3. 3

      Task guides

      Top 20 tasks.

      Developer relations lead 1 month

    4. 4

      Link docs

      Answers to documentation.

      Developer relations lead 2 weeks

    5. 5

      Retest

      Monthly.

      Developer relations lead monthly

    6. 6

      Share

      With docs team.

      Developer relations lead monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Developer relations lead

    Smallest test

    Mark up 50 accepted answers.

    Why it works

    Add question-and-answer structured data to accepted community answers, link answers to the docs, publish a short guide page per common task, and check monthly which sources assistants cite for 20 developer questions.

    Developers increasingly start with an assistant; being the cited source keeps them in the InterSystems ecosystem.

    Risks and how to handle them

    • Assistants change sources

      Track monthly and adapt.

    Evidence

    • Your websiteAcross the 21 sitemaps there are 4,757 product alert and advisory URLs for about 298 distinct advisories (243 in the US sitemap); the US sitemap also lists 393 resources, 207 news, 207 Pulse blog posts and 100 success stories; robots.txt explicitly allows GPTBot, ClaudeBot, Google-Extended and other AI crawlers; the request-a-demo page has one form with "Looking for a specific product?" and a country list.Source
    • Developer channelsDocker Hub: the intersystems organization has 6 images and 174,029 pulls, led by intersystems/iris-community; GitHub: 63 public repositories. The site links developer.intersystems.com ("Try InterSystems IRIS"), the Developer Community at community.intersystems.com and the Global Masters advocacy program.Source
  • 20

    Sales Operations is hiring a territory analyst alongside the pipeline analyst. Public lists of hospitals, HIEs and health plans by country can show where InterSystems has customers and where it has none.

    Medium impactMedium effort First result in 1 quarter Sales Ops Analyst Territory

    First action

    Build the universe for one country.

    How to measure it

    Engaged new accounts

    Now
    –
    Target
    +20%
    By
    3 quarters

    Steps

    1. 1

      Pick registries

      Per country.

      Sales Ops Analyst - Territory 2 weeks

    2. 2

      Build universe

      Accounts and size.

      Sales Ops Analyst - Territory 1 month

    3. 3

      Match CRM

      Customers and partners.

      Sales Ops Analyst - Territory 2 weeks

    4. 4

      Assign

      White space to territories.

      Director of Sales Operations 1 week

    5. 5

      ABM lists

      For marketing.

      Marketing Manager - South East Asia 2 weeks

    6. 6

      Review

      Coverage quarterly.

      Sales Ops Analyst - Territory quarterly

    First result
    1 quarter
    Cost
    Data time
    Owner
    Sales Ops Analyst Territory

    Smallest test

    Map one country's hospitals.

    Why it works

    Build an account universe per region from public registries, mark current customers and partners, and give each territory a white-space list for ABM and BDR outreach.

    Territories built on the full market, not just the CRM, show where growth is.

    Risks and how to handle them

    • Registries vary by country

      Start where data is good.

    Evidence

    • HiringSales Ops Analyst - Pipeline (Boston, posted October 15, 2026): maintains "lead-assignment rules, queues, and ownership logic", monitors "lead response times, aging, disposition, and follow-up against established service-level expectations", analyzes "conversion rates by source, campaign, segment, team" and reconciles data "across HubSpot, PEGA, Outreach". A Sales Ops Analyst - Territory was posted the same day.Source
    • HiringRegional growth roles: Country Sales Manager - ANZ (Sydney), who will "Initiate, develop, and implement sales-oriented customer events, activities, campaigns" and expand "the customer base"; a Business Development Manager - Healthcare in Santiago, Chile, accountable "to win new logo business" directly and "through partner channels"; plus Sales Account Manager and Clinical Safety Specialist roles in Dubai and a Pharmacy Informatics specialist in Riyadh.Source
    • HiringInterSystems in its job posts: "a creative data technology provider" serving "healthcare, finance, manufacturing, and supply chain customers in more than 80 countries", "Established in 1978", "Privately held and headquartered in Boston", with "38 offices in 28 countries".Source
  • 21

    InterSystems runs the Global Masters advocacy program for developers and customers. Buyers compare vendors on review sites, and fresh reviews from practitioners count.

    Medium impactLow effort First result in 1 quarter Developer relations lead

    First action

    Check each review site's incentive rules.

    How to measure it

    New reviews

    Now
    –
    Target
    50 a quarter
    By
    2 quarters

    Steps

    1. 1

      Check rules

      Incentives allowed.

      Developer relations lead 1 week

    2. 2

      Add challenge

      In Global Masters.

      Developer relations lead 1 week

    3. 3

      Promote

      Community newsletter.

      Developer relations lead 2 weeks

    4. 4

      Thank reviewers

      Points and recognition.

      Developer relations lead ongoing

    5. 5

      Use in sales

      Quotes in plays.

      Sales Enablement Manager ongoing

    6. 6

      Measure

      Reviews and ratings.

      Developer relations lead quarterly

    First result
    1 quarter
    Cost
    Points and rewards
    Owner
    Developer relations lead

    Smallest test

    Run one review challenge.

    Why it works

    Add review challenges (with the platforms' rules respected) to Global Masters, give reviewers points, and share new reviews in sales plays.

    Engaged advocates are the easiest reviewers to reach.

    Risks and how to handle them

    • Biased reviews

      Ask for honest reviews only.

    Evidence

    • Developer channelsDocker Hub: the intersystems organization has 6 images and 174,029 pulls, led by intersystems/iris-community; GitHub: 63 public repositories. The site links developer.intersystems.com ("Try InterSystems IRIS"), the Developer Community at community.intersystems.com and the Global Masters advocacy program.Source
    • HiringSales Enablement Manager (Boston, posted October 16, 2026), working with the Head of North America Sales: "accelerate ramp time", and with Product Marketing "develop practical sales plays, presentations, messaging, discovery guides, competitive resources, and demo scripts"; reports on "seller productivity, behavior change, and business impact".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Website review of intersystems.com More example playbooks and reviews
ProgrammableDigital

Show InterSystems’s product working

Turn screenshots or the website into an animated product demo in its own brand, for the homepage, launch posts and outreach in this playbook.

Make a demo (opens programmable.digital in a new tab)

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. InterSystems did not commission, review or endorse it, and Programmable is not affiliated with InterSystems. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how InterSystems runs its business.

Something wrong, or do you represent InterSystems? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Country-folder cleanup, real news dates, ROI calculator, speed-to-lead dashboard, homepage speed and comparison sales plays.

  2. Days 31 to 6012 ideas

    Southeast Asia hub, Middle East event follow-up, developer leads, state government hub, partner finder, story library, payer ABM and learning paths; plus advisories, AI citations, territory white space and reviews.

  3. Days 61 to 903 ideas

    Commit to the big bets: IntelliCare in the EU, a Data Studio trial and an annual AI-ready data benchmark.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value reliability for systems "too essential to fail". The most cited problem: fragmented data across many systems.

  • Interoperability across many data standards
  • Regulatory interoperability requirements
  • In their words: “interoperability”

Market

Competitive landscape

5 competitors compared: Rhapsody, Infor Cloverleaf, Databricks, Snowflake and 1 more.

  • Gap to exploit: Truly localized content for growing regions
  • Rhapsody: Narrower data platform
  • Infor Cloverleaf: Legacy architecture, per InterSystems' comparison

Hiring signals

InterSystems is building regional demand and a tighter funnel.

  • Marketing Graduate (Dubai): Field marketing, localized campaigns and event follow-up. Ideas 1, 8.
  • Marketing Manager - South East Asia: Six-country demand generation and ABM. Ideas 1, 7, 12.
  • Business Development Representative: Leads from marketing campaigns. Ideas 3, 9.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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