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  • The brief
  • Start here
  • Idea portfolio
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  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 23, 2026
  1. Programmable
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  3. Kong
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growth playbook · Oct 23, 2026

konghq.com (opens in a new tab)

Kong growth playbook

Diagnosis

Kong is a category leader (Gartner Leader for a seventh year, $100 million ARR passed in 2023, 44,000 GitHub stars) moving from API gateway to AI connectivity, and its hiring shows the plan: a PLG growth manager measured on web-to-signup conversion, three AI product marketers for traffic management, agent identity and launches, an India marketing build-out, an agent marketplace team, a billing overhaul and an advocate for Volcano.

The site still sells like an enterprise vendor: the AI pages ask for demos five times and never mention the free trial, llms.txt describes an old Volcano, and the comparison pages are undated.

This playbook starts with the trial offer on the AI pages, the AI-readable fixes and a faster homepage, then builds an AI Gateway quickstart, launch-level signup targets, open-source and Volcano on-ramps, India and local-language proof, and bigger bets on the agent marketplace, cloud marketplaces and original AI-traffic data.

Growth Score

7/10

Biggest Opportunity

Developers already arrive on Kong's AI pages and in its open-source and Volcano communities; a free, card-free trial and a five-minute first success would turn that attention into signups the new PLG team can grow.

Biggest Risk

AI gateways are crowded and moving fast (LiteLLM, cloud providers, and security vendors such as Portkey's new owner), so a sales-first funnel and dated comparisons could lose developers before sales ever meets them.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Say "free for 30 days, no credit card" on the AI Gateway, MCP Registry and Agent Gateway pages, and make the trial the first button

    Change the AI Gateway hero button to "Start free: 30 days, no credit card" and tag it.

    High impact First result in 1 month
  2. 2

    Correct Volcano's description in llms.txt, the file AI assistants read about Kong

    Rewrite the Volcano line in llms.txt today.

    High impact First result in 1 month
  3. 3

    Date and refresh the AI gateway alternatives page: Portkey is now Prisma AIRS AI Gateway

    Add a "Last checked" date to the alternatives page.

    High impact First result in 1 month

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 4Big bets · 10Fill-ins · 4Reconsider · 4
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Kong's new PLG Digital Growth Manager will be measured on web-to-signup conversion and asked to find friction in "landing pages, CTAs, signup paths". The friction is visible today on the pages that sell Kong's fastest-growing product: the AI Gateway page (marked "HOT" in the menu) has five "Book Demo" buttons and two "Get Started" links, and the words "free", "trial" and "credit card" do not appear on it, or on the MCP Registry and Agent Gateway pages. The offer that converts developers, a 30-day free trial with no credit card, is only on the pricing page.

    High impactLow effort First result in 1 month Senior PLG Digital Growth Man…

    First action

    Change the AI Gateway hero button to "Start free: 30 days, no credit card" and tag it.

    How to measure it

    Signup rate from AI Gateway, MCP Registry and Agent Gateway pages

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      Baseline

      Signups and demo requests per page for the last 60 days.

      Senior PLG Digital Growth Manager 2 days

    2. 2

      Write the offer line

      Trial length, no card, what is included on Plus.

      Product Marketing Manager, AI Governance 1 day

    3. 3

      Change the heroes

      Trial first, demo second, on all three pages.

      Digital Experience team 3 days

    4. 4

      Swap the closing CTA

      One trial block in place of a repeated demo button.

      Digital Experience team 1 day

    5. 5

      Land in a quickstart

      Signup opens on the AI Gateway setup, not a blank console.

      Staff Product Manager, AI Management 1 week

    6. 6

      Tag every link

      ktm_campaign per page and button.

      Senior Marketing Operations Analyst 1 day

    7. 7

      Run the test

      A/B for four weeks with demo requests as a guardrail metric.

      Senior PLG Digital Growth Manager 4 weeks

    8. 8

      Check quality

      Activation and PQL rate of the new signups.

      RevOps 2 weeks

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior PLG Digital Growth Manager

    Smallest test

    Change the AI Gateway hero for two weeks and compare signups.

    Why it works

    Rewrite the hero of the three AI pages: primary button "Start free: 30 days, no credit card", secondary "Book a demo". Under the button, one line of what the trial includes (AI Gateway on Konnect Plus, up to five models). Repeat the trial offer in the closing section instead of a fourth demo button. Land the click on a signup that opens straight into an AI Gateway quickstart, keep the ktm_campaign tag for every page, and A/B test against the current pages for four weeks.

    Developers evaluating an AI gateway want to try it before they talk to sales. Naming the free, card-free trial at the moment of interest removes the main reason to leave for LiteLLM or a cloud gateway, and demo requests still have their button.

    Ready to use

    ChecklistAI page trial launch list

    [ ] Hero: "Start free: 30 days, no credit card" + "Book a demo"
    [ ] One line on what the trial includes (Plus, up to 5 models)
    [ ] Closing section: trial block, not a 5th demo button
    [ ] Signup lands in the AI Gateway quickstart
    [ ] ktm_campaign tag per page and button
    [ ] Same change on MCP Registry and Agent Gateway pages
    [ ] A/B test with activation as the success metric

    Risks and how to handle them

    • Fewer demo requests from large accounts

      Keep "Book a demo" visible and route big-company signups to an ADR.

    • More low-quality signups

      Judge the test on activated users, not raw signups.

    Evidence

    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
    • Your websiteAI Gateway page (marked "HOT" in the menu): H1 "Govern all AI traffic. Do it with one gateway."; 5 "Book Demo" buttons and 2 "Get Started" links, one tagged ktm_campaign=ai-gateway. The words "free", "trial" and "credit card" appear nowhere on the AI Gateway, MCP Registry or Agent Gateway pages.Source
    • Your websitePricing page: Plus "From $25/month plus usage", "30-Day Free Trial | no credit card required"; on Plus the AI Gateway proxies up to 5 models at "$100/month per model"; card payments are "in US dollars only"; Enterprise is "Contact Sales". The cost tables carry 22 notices reading "THIS IS NOT COMPATIBLE WITH AGENT MODE Switch back to Human Mode to interact with this section".Source
    • Your websiteHomepage (checked October 22, 2026): H1 "AI Connectivity"; 9 links to /contact-sales ("Book Demo") against 2 to the Konnect signup; each platform section (Agentic AI Management, API Management, Event Management) ends in "Book Demo" and "Learn More" only; a "Book 30 minutes with an API expert" form sits under the hero next to a single "Try Konnect free" link.Source
  • 02

    Volcano launched on September 30 as a cloud for apps built with coding agents. But konghq.com/llms.txt still calls it a "TypeScript SDK for building production-ready AI agents". Developers increasingly ask coding agents and AI assistants which platform to use, and those tools read llms.txt; today they get the old product.

    High impactLow effort First result in 1 month Senior Developer Advocate

    First action

    Rewrite the Volcano line in llms.txt today.

    How to measure it

    Assistant answers that describe Volcano correctly

    Now
    –
    Target
    9 of 10 test prompts
    By
    60 days

    Steps

    1. 1

      Rewrite the entry

      Match the launch announcement.

      Senior Developer Advocate, Volcano 1 hour

    2. 2

      Audit the file

      Every product against the current menu.

      Senior Technical Writer 1 day

    3. 3

      Add missing products

      Context Mesh, AI Registry, Webhook Engine.

      Senior Technical Writer 1 day

    4. 4

      Link volcano.dev

      Point to its own llms.txt and docs.

      Senior Developer Advocate, Volcano 1 hour

    5. 5

      Test prompts

      Ten "what is Volcano" questions across assistants.

      Senior PLG Digital Growth Manager 1 day

    6. 6

      Add to launches

      llms.txt update in the launch checklist.

      Product Marketing Manager, AI Governance 1 day

    First result
    1 month
    Cost
    $0
    Owner
    Senior Developer Advocate, Volcano

    Smallest test

    Update the one line and re-test in a month.

    Why it works

    Update the Volcano entry in llms.txt to match the launch (databases, functions, hosting, auth, storage, realtime, and the Claude Code, Codex and Cursor integrations), link to volcano.dev's own llms.txt, and check the rest of the file against the current product menu (Context Mesh, AI Registry, Webhook Engine). Add a monthly review to the launch checklist so every launch updates it.

    AI assistants repeat what the brand's own files say. A correct line costs nothing and shapes thousands of answers.

    Risks and how to handle them

    • Assistants update slowly

      Also update the docs and press pages they cite.

    Evidence

    • Your websitekonghq.com/llms.txt, the file AI assistants read, still describes Volcano as a "TypeScript SDK for building production-ready AI agents. Chain LLM reasoning with MCP tools". Kong's September 30, 2026 press release announces Volcano as "a new AI-native platform" with "durable compute, branchable databases, file storage, user authentication, and real-time services", and volcano.dev's H1 is "AI infrastructure for agents and applications".Source
    • HiringSenior Developer Advocate, Volcano (posted October 20, 2026): Volcano "is a cloud for apps built with coding agents", "launched publicly in September 2026" and "incubated by Kong and runs as its own company with its own brand"; the advocate owns "the Volcano Cookbook", one-step templates, video, hackathons and joint content "with the companies whose tools appear in our recipes".Source
    • Press releasesKong acquired OpenMeter, "a leading open-source and SaaS platform for usage-based metering and billing", on September 3, 2025; announced it had "surpassed $100 million in annual recurring revenue" on December 13, 2023; and launched Volcano on September 30, 2026 with "first class integrations with popular agentic coding tools like Claude Code, OpenAI Codex and Cursor".Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
  • 03

    The new technical PMM owns "the most contested competitive ground in the market". Kong's AI gateway alternatives page mentions Portkey 52 times as an independent product, but Portkey's homepage now says "Portkey is now PRISMA AIRS AI Gateway". The page has no date, so buyers and AI assistants cannot tell how current it is.

    High impactLow effort First result in 1 month Sr Technical Product Marketin…

    First action

    Add a "Last checked" date to the alternatives page.

    How to measure it

    Conversions from comparison pages

    Now
    –
    Target
    +20%
    By
    90 days

    Steps

    1. 1

      Check each rival

      Current product, owner and pricing.

      Sr Technical Product Marketing Manager, AI Traffic Management & Registry 2 days

    2. 2

      Rewrite Portkey

      Current name and positioning.

      Sr Technical Product Marketing Manager, AI Traffic Management & Registry 1 day

    3. 3

      Add the angle

      Security suite vs API platform.

      Sr Technical Product Marketing Manager, AI Traffic Management & Registry 1 day

    4. 4

      Legal review

      Claims and trademarks.

      Legal 2 days

    5. 5

      Date the pages

      Last checked and sources.

      Senior Technical Writer 1 day

    6. 6

      Schedule reviews

      Quarterly for all eight pages.

      Sr Technical Product Marketing Manager, AI Traffic Management & Registry quarterly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Sr Technical Product Marketing Manager, AI Traffic Management & Registry

    Smallest test

    Fix the Portkey sections this week.

    Why it works

    Update the Portkey sections to the current product and owner, add a "Last checked" date and sources to every comparison page, add the new security-vendor angle (a gateway inside a security suite versus a gateway inside an API platform), and set a quarterly review for all eight comparison pages.

    Buyers trust comparisons that are visibly current, and the change in Portkey's ownership gives Kong a fresh argument for platform teams.

    Risks and how to handle them

    • Outdated claims about rivals

      Cite rivals' own pages and date each check.

    Evidence

    • HiringSr Technical Product Marketing Manager, AI Traffic Management & Registry (posted September 14, 2026): owns positioning for "the AI gateway and guardrails" and for "AI, MCP, and agent registries", "the most contested competitive ground in the market"; produces "demos, reference architectures, technical whitepapers".Source
    • Your websiteThe "Considering AI Gateway alternatives?" page compares Kong with LiteLLM, Portkey (52 mentions), Databricks Mosaic, Solo Gloo, Google Apigee, AWS Bedrock and Azure, with no date shown. Portkey's own homepage H1 now reads "Portkey is now PRISMA AIRS AI Gateway".Source
    • Competitor researchRivals' own homepages: LiteLLM, "The AI Gateway for platform teams"; Gravitee, "the AI Agent Management platform, securing, observing, and governing every AI agent, API, and event interaction"; Tyk, an API management platform "Including an open source API Gateway"; Portkey, now "PRISMA AIRS AI Gateway".Source
    • Your websiteSitemaps (read October 22, 2026): 49 core pages, including 8 comparison pages (vs AWS, Apigee, MuleSoft, Tyk, Gravitee, IBM API Connect, Postman, and AI gateway alternatives) and an AI gateway savings calculator; 66 customer stories, none from an Indian company, although Kong has a Bengaluru office, a Mumbai roadshow, Bengaluru meetups and TCS and Coforge partner pages; 932 blog posts; 191 webinars. The only localized site seen is jp.konghq.com and the homepage has no hreflang tags.Source
  • 04

    Kong sells governance for agent traffic, yet its pricing page shows 22 notices that a section is "NOT COMPATIBLE WITH AGENT MODE", on the very tables that list gateway, AI Gateway and portal costs. Buyers now ask agents to compare vendors' pricing; an agent that cannot read Kong's tables will compare on someone else's.

    Medium impactMedium effort First result in 1 month Senior PLG Digital Growth Man…

    First action

    Ask three AI browsers to summarize Kong's Plus pricing and record the answers.

    How to measure it

    Accurate agent summaries of Plus pricing

    Now
    –
    Target
    3 of 3 tools
    By
    45 days

    Steps

    1. 1

      Test today

      Three AI browsers, one pricing question.

      Senior PLG Digital Growth Manager 1 day

    2. 2

      Render the tables

      Plain HTML in all modes.

      Digital Experience team 1 week

    3. 3

      Publish a price file

      JSON or Markdown, linked from llms.txt.

      Product Manager, Billing (Senior Staff) 2 days

    4. 4

      Add a summary

      One paragraph at the top.

      Product Marketing Manager, AI Governance 1 day

    5. 5

      Retest

      Same three tools.

      Senior PLG Digital Growth Manager 1 day

    6. 6

      Keep in sync

      Price file updates with every pricing change.

      Product Manager, Billing (Senior Staff) ongoing

    First result
    1 month
    Cost
    Staff time only
    Owner
    Senior PLG Digital Growth Manager

    Smallest test

    Publish the one-paragraph summary first.

    Why it works

    Render the cost tables as plain HTML that works in every mode, add a machine-readable price list (JSON or Markdown) linked from llms.txt, and write a short "pricing in one paragraph" summary at the top of the page. Test with three AI browsers.

    It removes friction for a growing kind of visitor and shows the product's promise on Kong's own site.

    Risks and how to handle them

    • Price file goes stale

      Generate it from the same source as the page.

    Evidence

    • Your websitePricing page: Plus "From $25/month plus usage", "30-Day Free Trial | no credit card required"; on Plus the AI Gateway proxies up to 5 models at "$100/month per model"; card payments are "in US dollars only"; Enterprise is "Contact Sales". The cost tables carry 22 notices reading "THIS IS NOT COMPATIBLE WITH AGENT MODE Switch back to Human Mode to interact with this section".Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
    • Your websitekonghq.com/llms.txt, the file AI assistants read, still describes Volcano as a "TypeScript SDK for building production-ready AI agents. Chain LLM reasoning with MCP tools". Kong's September 30, 2026 press release announces Volcano as "a new AI-native platform" with "durable compute, branchable databases, file storage, user authentication, and real-time services", and volcano.dev's H1 is "AI infrastructure for agents and applications".Source
  • 05

    Real Chrome visitors fail Core Web Vitals on the homepage for responsiveness (INP 294 ms against 200 ms), and on a mobile test the main element, the "Book Demo" button text, appears after 16 seconds, behind 5.3 MB, two tag managers and 333 KB of VWO testing scripts. Real visitors load the content in 1.8 s, so the issue is how sluggish the page feels on tap, which hurts the clicks the growth team is measured on.

    Medium impactMedium effort First result in 2 months Senior PLG Digital Growth Man…

    First action

    List every tag in both tag managers and who owns it.

    How to measure it

    INP at the 75th percentile

    Now
    –
    Target
    Under 200 ms
    By
    60 days

    Steps

    1. 1

      Inventory tags

      Both tag managers, owners and purpose.

      Senior Marketing Operations Analyst 3 days

    2. 2

      Consolidate

      One tag manager.

      Senior Marketing Operations Analyst 2 weeks

    3. 3

      Scope VWO

      Load only where a test runs.

      Senior PLG Digital Growth Manager 2 days

    4. 4

      Fix caching

      Long cache lifetimes for static files.

      Digital Experience team 2 days

    5. 5

      Compress images

      Modern formats, right sizes.

      Digital Experience team 3 days

    6. 6

      Recheck

      Real-visitor INP after 28 days.

      Senior PLG Digital Growth Manager 1 month

    First result
    2 months
    Cost
    Engineering time
    Owner
    Senior PLG Digital Growth Manager

    Smallest test

    Scope VWO to test pages only and measure INP.

    Why it works

    Pick one tag manager and move the other's tags into it, load VWO only on pages with a live test, set cache lifetimes on static assets (the biggest saving in the report), compress the hero images, and recheck INP for real visitors after 28 days.

    Faster taps on the hero buttons raise click-through, and fewer scripts make every future experiment cleaner.

    Risks and how to handle them

    • Breaking attribution

      Run both setups in parallel for a week and compare.

    Evidence

    • Google PageSpeedHomepage on mobile scores 35/100 (desktop 55); in the lab the largest element, the "Book Demo" button text, appears after 16.2 s and total blocking time is 2.3 s; the page downloads 5.3 MB in 93 requests, with two tag managers (Google Tag Manager 380 KB and Adobe) and VWO testing scripts (333 KB). Real Chrome visitors load the main content in 1.8 s, but the page fails Core Web Vitals on responsiveness (INP 294 ms against a 200 ms target).Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
  • 06

    The homepage puts a "Book 30 minutes with an API expert" form under the hero, and Kong is hiring ADR teams in Austin, Chicago, London and Bangalore. Many visitors who fill it are individual developers who would rather try the product now; sales time goes to them while large accounts wait.

    Medium impactLow effort First result in 1 month Team Lead

    First action

    Add the question to the form and log answers for two weeks.

    How to measure it

    Meetings held from homepage form

    Now
    –
    Target
    +20% qualified
    By
    60 days

    Steps

    1. 1

      Add the question

      Three options.

      Senior Marketing Operations Analyst 1 day

    2. 2

      Route by answer

      Trial or ADR queue.

      Senior Marketing Operations Analyst 2 days

    3. 3

      Build office hours

      Optional slot for trial users.

      Solutions Engineering 1 week

    4. 4

      Brief ADRs

      New routing and opener.

      Team Lead, Account Development Representatives 1 day

    5. 5

      Measure

      Meetings held, trials activated.

      RevOps weekly

    6. 6

      Adjust

      Tune thresholds by company size.

      Team Lead, Account Development Representatives monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Team Lead, Account Development Representatives

    Smallest test

    Log the answers for two weeks before changing routing.

    Why it works

    Add one question to the form ("What do you want to do first?": try it myself, plan a rollout, compare vendors). "Try it myself" goes straight into a guided trial with an optional office-hours slot; the others route to ADRs by company size and region. Track meetings held and trial activations.

    Each visitor gets the next step they want, and ADRs spend their calls on buying groups.

    Risks and how to handle them

    • Large accounts self-select into trials

      Flag big-company domains for ADR follow-up.

    Evidence

    • Your websiteHomepage (checked October 22, 2026): H1 "AI Connectivity"; 9 links to /contact-sales ("Book Demo") against 2 to the Konnect signup; each platform section (Agentic AI Management, API Management, Event Management) ends in "Book Demo" and "Learn More" only; a "Book 30 minutes with an API expert" form sits under the hero next to a single "Try Konnect free" link.Source
    • HiringSales build-out (Kong's Ashby board, 86 open roles on October 22, 2026): Account Development Representatives that are German-speaking, for the META region, Bahasa Indonesia, Federal, Austin and Chicago; enterprise AEs in Dallas, Chicago, LATAM, Saudi Arabia, Benelux, France, Spain and the public sector. The Staff Product Manager, AI Management post calls AI Management, "including our flagship AI Gateway", "one of our most strategic and fastest-growing product areas" and describes "the fast-paced pre-IPO landscape".Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source

This quarter 10

The core plays for the next three months.

  • 07

    AI Management, "including our flagship AI Gateway", is one of Kong's fastest-growing areas, and the PLG manager is measured on marketing-sourced activated users. A new Plus user starts in a general console; the value of an AI gateway shows only after routing a model, adding a guardrail and seeing token cost.

    High impactMedium effort First result in 1 quarter Staff Product Manager

    First action

    Time how long a new Plus user takes today to send a first AI Gateway request.

    How to measure it

    Activation within 24 hours

    Now
    –
    Target
    50%
    By
    1 quarter

    Steps

    1. 1

      Measure today

      Time to first AI request.

      Staff Product Manager, AI Management 1 week

    2. 2

      Design the run

      Key, route, guardrail, test prompt.

      Staff Product Manager, AI Management 2 weeks

    3. 3

      Build it

      In the Konnect console.

      AI Management engineering 1 month

    4. 4

      Add CLI and template

      One command; a Volcano recipe.

      Senior Developer Advocate, Volcano 2 weeks

    5. 5

      Define activation

      First governed call per org.

      RevOps 1 week

    6. 6

      Track by source

      Activation by page and campaign.

      Senior PLG Digital Growth Manager weekly

    7. 7

      Iterate

      Fix the top drop-off step.

      Staff Product Manager, AI Management monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Staff Product Manager, AI Management

    Smallest test

    Write the quickstart as a docs page first and measure completion.

    Why it works

    Build a guided first run: paste a model key, Kong creates a route with semantic caching and a prompt guard, sends a test prompt, and shows latency and token cost. Offer the same as a one-command CLI and a Volcano template. Define "activated" as the first governed call and track it per signup source.

    A fast first success predicts conversion to paid, and it gives every AI page a concrete promise.

    Risks and how to handle them

    • Users skip guardrails

      Turn on safe defaults and explain them.

    Evidence

    • HiringSales build-out (Kong's Ashby board, 86 open roles on October 22, 2026): Account Development Representatives that are German-speaking, for the META region, Bahasa Indonesia, Federal, Austin and Chicago; enterprise AEs in Dallas, Chicago, LATAM, Saudi Arabia, Benelux, France, Spain and the public sector. The Staff Product Manager, AI Management post calls AI Management, "including our flagship AI Gateway", "one of our most strategic and fastest-growing product areas" and describes "the fast-paced pre-IPO landscape".Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
    • Your websitePricing page: Plus "From $25/month plus usage", "30-Day Free Trial | no credit card required"; on Plus the AI Gateway proxies up to 5 models at "$100/month per model"; card payments are "in US dollars only"; Enterprise is "Contact Sales". The cost tables carry 22 notices reading "THIS IS NOT COMPATIBLE WITH AGENT MODE Switch back to Human Mode to interact with this section".Source
  • 08

    The AI Governance PMM owns the launch calendar and tiering framework for every AI release and is asked to measure "what moves pipeline". With a PLG growth manager now owning signups, launches can feed both: today the AI pages ask for demos five times for each trial link.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    Add "trial page and signup target" to the launch template.

    How to measure it

    Signups in 30 days after each tier-1 launch

    Now
    –
    Target
    1,000
    By
    2 quarters

    Steps

    1. 1

      Update the template

      Self-serve fields.

      Product Marketing Manager, AI Governance 1 day

    2. 2

      Agree targets

      Signups and pipeline per tier.

      Senior PLG Digital Growth Manager 1 week

    3. 3

      Build page template

      Reusable trial landing page.

      Digital Experience team 2 weeks

    4. 4

      Tag campaigns

      ktm_campaign per launch.

      Senior Marketing Operations Analyst ongoing

    5. 5

      Run next launch

      With both targets.

      Product Marketing Manager, AI Governance 1 month

    6. 6

      Report

      30-day signups and pipeline.

      RevOps monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager, AI Governance

    Smallest test

    Apply it to the next AI release.

    Why it works

    Add a self-serve tier to the launch framework: every tier-1 and tier-2 AI launch ships a trial landing page, a quickstart, a tagged signup link and a signup target next to the pipeline target. Report both after 30 days.

    Launch traffic is the highest-intent traffic Kong gets; giving it a self-serve path compounds the PLG motion.

    Risks and how to handle them

    • Two targets confuse teams

      One owner each: PMG for pipeline, PLG for signups.

    Evidence

    • HiringProduct Marketing Manager, AI Governance (EMEA, posted September 15, 2026): owns "the launch calendar, tiering framework, and cross-functional launch process for all AI product releases" and is "the single interface between AI R&D and the demand generation, field marketing, and sales teams"; is asked to "Measure and iterate" on "what moves pipeline".Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
    • Your websiteAI Gateway page (marked "HOT" in the menu): H1 "Govern all AI traffic. Do it with one gateway."; 5 "Book Demo" buttons and 2 "Get Started" links, one tagged ktm_campaign=ai-gateway. The words "free", "trial" and "credit card" appear nowhere on the AI Gateway, MCP Registry or Agent Gateway pages.Source
  • 09

    The Agent Identity PMM is hired to make Kong "the definitive voice on non-human identity". Categories are won by whoever publishes the reference everyone else cites.

    High impactMedium effort First result in 2 quarters Senior Technical Product Mark…

    First action

    Draft the 20 checklist questions with two customers.

    How to measure it

    Scored checklists

    Now
    –
    Target
    1,500
    By
    2 quarters

    Steps

    1. 1

      Interview customers

      Five security teams.

      Senior Technical Product Marketing Manager, Agent Identity & Auth 3 weeks

    2. 2

      Write the architecture

      Reference with diagrams.

      Senior Technical Product Marketing Manager, Agent Identity & Auth 1 month

    3. 3

      Build the checklist

      Scored, with a report.

      Senior PLG Digital Growth Manager 3 weeks

    4. 4

      Partner

      Two identity vendors for webinars.

      Senior Technical Product Marketing Manager, Agent Identity & Auth 1 month

    5. 5

      Launch

      Blog, talks, analysts.

      Senior Technical Product Marketing Manager, Agent Identity & Auth 1 month

    6. 6

      Enable the field

      Talk track and demo.

      Senior Field Sales Enablement Manager 2 weeks

    7. 7

      Measure

      Completions and pipeline.

      RevOps monthly

    First result
    2 quarters
    Cost
    Content and event costs
    Owner
    Senior Technical Product Marketing Manager, Agent Identity & Auth

    Smallest test

    Publish the checklist as a blog post first.

    Why it works

    Publish an open reference architecture for agent authentication and authorization (agent identities, scoped tokens, MCP tool permissions, audit trails), a 20-question readiness checklist security teams can score themselves on, and a webinar series with identity vendors. Gate only the scored report.

    Security buyers adopt frameworks before products; owning the framework puts Kong on the shortlist.

    Risks and how to handle them

    • Seen as vendor marketing

      Keep the architecture vendor-neutral; show Kong as one implementation.

    Evidence

    • HiringSenior Technical Product Marketing Manager, Agent Identity & Auth (EMEA, posted September 15, 2026): "a category-shaping role" to "establish Kong as the definitive voice on non-human identity in agentic architectures", through thought leadership, analyst conversations, demos and reference architectures for "security and platform engineering buyers".Source
    • HiringSenior Staff Software Engineer, Agent Marketplace (posted October 7, 2026): "a founding member of a zero-to-one engineering squad" building "the coordination fabric for agent-to-API and agent-to-agent transactions—spanning discovery, identity, billing, and settlement", including MCP server capabilities, sandboxed test environments and "usage attribution, granular metering, and complex multi-party settlement".Source
    • Community and channelsThe open-source Kong/kong repository has 44,291 GitHub stars and 5,235 forks; the YouTube channel has 10,700 subscribers and 711 videos; Kong runs Kong Champions, certification exams (Kong Gateway Certified Associate) and free foundational courses with badges.Source
  • 10

    The India Field Marketing Manager starts with "no established playbook". Kong has a Bengaluru office, meetups, a Mumbai roadshow and partner pages for TCS and Coforge, but none of its 66 customer stories is from an Indian company. Indian enterprise buyers, including the public sector Kong is now hiring for, look for local references first.

    High impactMedium effort First result in 2 quarters Field Marketing Manager

    First action

    Ask TCS and Coforge for three referenceable Kong deployments.

    How to measure it

    Opportunities in India touching a local story

    Now
    –
    Target
    30
    By
    2 quarters

    Steps

    1. 1

      Source customers

      Through SI partners.

      Field Marketing Manager, India 1 month

    2. 2

      Interview and write

      Three stories.

      Field Marketing Manager, India 1 month

    3. 3

      Approve

      Customer and partner sign-off.

      Field Marketing Manager, India 1 month

    4. 4

      Roundtable

      Mumbai executives.

      Field Marketing Manager, India 1 quarter

    5. 5

      Developer day

      Bengaluru.

      Field Marketing Manager, India 1 quarter

    6. 6

      Partner kits

      Co-branded stories.

      Partner Sales Manager 2 weeks

    7. 7

      Measure

      Influenced pipeline.

      RevOps monthly

    First result
    2 quarters
    Cost
    Event budget
    Owner
    Field Marketing Manager, India

    Smallest test

    Publish one anonymized Indian case study.

    Why it works

    Find three Indian customers through the SI partners, publish their stories (one bank, one digital-native, one public-sector or PSU if allowed), run an executive roundtable in Mumbai and a developer day in Bengaluru around them, and give the partners a co-branded version for their own clients.

    Local proof shortens enterprise sales cycles, and partners spread it further than Kong can alone.

    Risks and how to handle them

    • Customers decline to be named

      Offer anonymized stories with metrics.

    Evidence

    • HiringField Marketing Manager, New Delhi (posted October 14, 2026): "Build Kong's India marketing engine from the ground up"; "There's no established playbook, inherited marketing engine, or existing team"; account-based marketing, an India events engine, and joint programs "with channel and technology partners". Kong is also hiring a Strategic Account Director for PSU/Government in New Delhi, a Partner Sales Manager and ADRs in Bangalore and a Staff Solutions Engineer in Mumbai.Source
    • Your websiteSitemaps (read October 22, 2026): 49 core pages, including 8 comparison pages (vs AWS, Apigee, MuleSoft, Tyk, Gravitee, IBM API Connect, Postman, and AI gateway alternatives) and an AI gateway savings calculator; 66 customer stories, none from an Indian company, although Kong has a Bengaluru office, a Mumbai roadshow, Bengaluru meetups and TCS and Coforge partner pages; 932 blog posts; 191 webinars. The only localized site seen is jp.konghq.com and the homepage has no hreflang tags.Source
    • HiringSales build-out (Kong's Ashby board, 86 open roles on October 22, 2026): Account Development Representatives that are German-speaking, for the META region, Bahasa Indonesia, Federal, Austin and Chicago; enterprise AEs in Dallas, Chicago, LATAM, Saudi Arabia, Benelux, France, Spain and the public sector. The Staff Product Manager, AI Management post calls AI Management, "including our flagship AI Gateway", "one of our most strategic and fastest-growing product areas" and describes "the fast-paced pre-IPO landscape".Source
  • 11

    Kong is hiring German-speaking, META-region and Bahasa Indonesia ADRs and AEs for LATAM, France, Spain and Benelux, but apart from jp.konghq.com there is no localized site and the homepage has no hreflang tags. Outbound reps send prospects to English pages.

    Medium impactMedium effort First result in 1 quarter Senior PLG Digital Growth Man…

    First action

    Translate the AI Gateway hero and trial page into German.

    How to measure it

    Conversions from localized pages

    Now
    –
    Target
    +25% vs English pages
    By
    1 quarter

    Steps

    1. 1

      Pick languages

      Where ADRs are hired.

      Senior PLG Digital Growth Manager 1 day

    2. 2

      Write pages

      Short, with local proof.

      Product Marketing Manager, AI Governance 3 weeks

    3. 3

      Native review

      ADRs review their language.

      Team Lead, Account Development Representatives 1 week

    4. 4

      Add hreflang

      Between versions.

      Digital Experience team 1 day

    5. 5

      Use in outreach

      ADR sequences.

      Team Lead, Account Development Representatives ongoing

    6. 6

      Measure

      Conversion by language.

      RevOps monthly

    First result
    1 quarter
    Cost
    Translation costs
    Owner
    Senior PLG Digital Growth Manager

    Smallest test

    Launch the German page and use it in one ADR sequence.

    Why it works

    Build one localized landing page per ADR language (German, Arabic, Bahasa Indonesia, Spanish): the value in three lines, a local customer logo, the free trial and a local-language demo booking. Use them in ADR sequences and regional paid search, with hreflang.

    Outbound response and search conversion rise when the landing page speaks the buyer's language.

    Risks and how to handle them

    • Pages fall out of date

      Keep them short and tied to the English source.

    Evidence

    • HiringSales build-out (Kong's Ashby board, 86 open roles on October 22, 2026): Account Development Representatives that are German-speaking, for the META region, Bahasa Indonesia, Federal, Austin and Chicago; enterprise AEs in Dallas, Chicago, LATAM, Saudi Arabia, Benelux, France, Spain and the public sector. The Staff Product Manager, AI Management post calls AI Management, "including our flagship AI Gateway", "one of our most strategic and fastest-growing product areas" and describes "the fast-paced pre-IPO landscape".Source
    • Your websiteSitemaps (read October 22, 2026): 49 core pages, including 8 comparison pages (vs AWS, Apigee, MuleSoft, Tyk, Gravitee, IBM API Connect, Postman, and AI gateway alternatives) and an AI gateway savings calculator; 66 customer stories, none from an Indian company, although Kong has a Bengaluru office, a Mumbai roadshow, Bengaluru meetups and TCS and Coforge partner pages; 932 blog posts; 191 webinars. The only localized site seen is jp.konghq.com and the homepage has no hreflang tags.Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
  • 12

    Kong/kong has 44,291 GitHub stars and Kong claims 80M+ gateway installs, while marketing is now measured on qualified signups. Most open-source users never visit the Konnect console.

    High impactMedium effort First result in 2 quarters Senior PLG Digital Growth Man…

    First action

    Count how many current Konnect orgs started from an open-source gateway.

    How to measure it

    Connected open-source gateways

    Now
    –
    Target
    2,000
    By
    2 quarters

    Steps

    1. 1

      Size the base

      OSS-origin signups today.

      RevOps 1 week

    2. 2

      Build the command

      Connect with a trial.

      Konnect Core Platform engineering 1 month

    3. 3

      Update README

      Clear, optional path.

      Senior Developer Advocate, Volcano 1 day

    4. 4

      Add to images

      Docker and Helm notes.

      Senior Technical Writer 1 week

    5. 5

      Preview AI add-on

      For connected gateways.

      Staff Product Manager, AI Management 1 month

    6. 6

      Measure

      Connections and paid conversions.

      Senior PLG Digital Growth Manager monthly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Senior PLG Digital Growth Manager

    Smallest test

    Add the connect path to the README and measure clicks.

    Why it works

    Ship a one-command "connect this gateway to Konnect" path (free trial, analytics on existing traffic in minutes), mention it in the README, the Docker image notes and gateway startup logs, and offer an AI Gateway add-on preview to connected gateways.

    Users who already run the gateway are the cheapest, best-qualified signups Kong can get.

    Risks and how to handle them

    • Community backlash at upsell

      Keep it optional, quiet and genuinely useful.

    Evidence

    • Community and channelsThe open-source Kong/kong repository has 44,291 GitHub stars and 5,235 forks; the YouTube channel has 10,700 subscribers and 711 videos; Kong runs Kong Champions, certification exams (Kong Gateway Certified Associate) and free foundational courses with badges.Source
    • Your websiteKong for Startups: "Up to $100,000 in credits, valid for 12 months on Kong Konnect Plus", then "50% off list pricing for two full years"; "Y Combinator companies pre-qualified"; claims "40,000+ companies" and "+80M Gateway installs".Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
  • 13

    The Billing PM owns checkout, dunning and billing-driven churn. Plus can only be paid by card "in US dollars only", while Kong is hiring sales teams across Europe, the Middle East, India and Southeast Asia; usage-based bills also surprise teams that never set a budget.

    High impactMedium effort First result in 2 quarters Product Manager

    First action

    List failed Plus payments by card country for the last six months.

    How to measure it

    Plus churn from failed or disputed payments

    Now
    –
    Target
    -30%
    By
    2 quarters

    Steps

    1. 1

      Analyze failures

      By country and reason.

      Product Manager, Billing (Senior Staff) 2 weeks

    2. 2

      Add currencies

      EUR, GBP, INR.

      Product Manager, Billing (Senior Staff) 1 quarter

    3. 3

      Show cost to date

      Console widget.

      Product Manager, Billing (Senior Staff) 1 month

    4. 4

      Budget alerts

      50/80/100%.

      Product Manager, Billing (Senior Staff) 1 month

    5. 5

      Retry and dunning

      Smarter retries.

      Product Manager, Billing (Senior Staff) 1 month

    6. 6

      Measure

      Churn and disputes.

      RevOps monthly

    First result
    2 quarters
    Cost
    Payments engineering
    Owner
    Product Manager, Billing (Senior Staff)

    Smallest test

    Turn on budget alerts for new Plus orgs.

    Why it works

    Add EUR, GBP and INR card checkout, show estimated month-to-date cost in the console, and send alerts at 50%, 80% and 100% of a budget the user sets. Track failed payments and downgrades before and after.

    Fewer failed or surprising payments means less involuntary churn and more trust to grow usage.

    Risks and how to handle them

    • Tax and invoicing complexity

      Start with one currency and the existing payments provider.

    Evidence

    • HiringProduct Manager, Billing (Senior Staff, posted October 9, 2026): owns "plan discovery, checkout, the underlying payments integration, subscription state, retries and dunning", and "marketplace billing across AWS, GCP, and Azure as we expand our presence there"; the program "has historically been manual and relationship-driven"; health metrics include "net revenue retention, billing-driven churn".Source
    • Your websitePricing page: Plus "From $25/month plus usage", "30-Day Free Trial | no credit card required"; on Plus the AI Gateway proxies up to 5 models at "$100/month per model"; card payments are "in US dollars only"; Enterprise is "Contact Sales". The cost tables carry 22 notices reading "THIS IS NOT COMPATIBLE WITH AGENT MODE Switch back to Human Mode to interact with this section".Source
    • HiringSales build-out (Kong's Ashby board, 86 open roles on October 22, 2026): Account Development Representatives that are German-speaking, for the META region, Bahasa Indonesia, Federal, Austin and Chicago; enterprise AEs in Dallas, Chicago, LATAM, Saudi Arabia, Benelux, France, Spain and the public sector. The Staff Product Manager, AI Management post calls AI Management, "including our flagship AI Gateway", "one of our most strategic and fastest-growing product areas" and describes "the fast-paced pre-IPO landscape".Source
  • 14

    Kong for Startups offers up to $100,000 in credits and 50% off for two years, with Y Combinator companies pre-qualified. Startups that grow on Kong become the "AI-native startups" in the company's own description.

    High impactLow effort First result in 1 quarter Team Lead

    First action

    List five accelerators whose batches build AI products.

    How to measure it

    Active startups

    Now
    –
    Target
    300
    By
    2 quarters

    Steps

    1. 1

      List partners

      Accelerators and AI funds.

      Team Lead, Account Development Representatives 2 weeks

    2. 2

      Sign three

      Pre-qualified terms.

      Partner Sales Manager 1 month

    3. 3

      Build showcase

      Opt-in page.

      Senior PLG Digital Growth Manager 2 weeks

    4. 4

      Run reviews

      Architecture sessions.

      Solutions Engineering ongoing

    5. 5

      Track usage

      Credits and activation.

      RevOps monthly

    6. 6

      Convert

      Plans at credit expiry.

      Team Lead, Account Development Representatives ongoing

    First result
    1 quarter
    Cost
    Credits
    Owner
    Team Lead, Account Development Representatives

    Smallest test

    Sign one accelerator.

    Why it works

    Add three more accelerators and two AI-focused venture firms as pre-qualified partners, list accepted startups (opt-in) on a showcase page, and give each startup a Kong engineer for the first architecture review. Track credits used and conversion to paid.

    Partners bring batches of qualified startups at once, and a showcase gives social proof to the next batch.

    Risks and how to handle them

    • Credits used without conversion

      Check activation before extending credits.

    Evidence

    • Your websiteKong for Startups: "Up to $100,000 in credits, valid for 12 months on Kong Konnect Plus", then "50% off list pricing for two full years"; "Y Combinator companies pre-qualified"; claims "40,000+ companies" and "+80M Gateway installs".Source
    • HiringSales build-out (Kong's Ashby board, 86 open roles on October 22, 2026): Account Development Representatives that are German-speaking, for the META region, Bahasa Indonesia, Federal, Austin and Chicago; enterprise AEs in Dallas, Chicago, LATAM, Saudi Arabia, Benelux, France, Spain and the public sector. The Staff Product Manager, AI Management post calls AI Management, "including our flagship AI Gateway", "one of our most strategic and fastest-growing product areas" and describes "the fast-paced pre-IPO landscape".Source
  • 15

    Volcano's advocate owns a recipe Cookbook, templates and hackathons, and Volcano runs as its own brand. Apps built on Volcano call LLMs; when they grow up, they need the governance Kong sells.

    Medium impactLow effort First result in 1 quarter Senior Developer Advocate

    First action

    Write one recipe: "Add a token budget to your Volcano agent".

    How to measure it

    Projects with a gateway route

    Now
    –
    Target
    500
    By
    2 quarters

    Steps

    1. 1

      Pick recipes

      Three governance moments.

      Senior Developer Advocate, Volcano 1 week

    2. 2

      Build templates

      One-step deploy.

      Senior Developer Advocate, Volcano 1 month

    3. 3

      Publish

      Cookbook and video.

      Senior Developer Advocate, Volcano 1 month

    4. 4

      Hackathon prize

      Best governed agent.

      Senior Developer Advocate, Volcano 1 quarter

    5. 5

      Track

      Gateway routes from Volcano.

      Senior PLG Digital Growth Manager monthly

    6. 6

      Follow up

      Offer Konnect to growing projects.

      Team Lead, Account Development Representatives ongoing

    First result
    1 quarter
    Cost
    Hackathon prizes
    Owner
    Senior Developer Advocate, Volcano

    Smallest test

    Publish one recipe.

    Why it works

    Write recipes where the natural next step is Kong: "add a token budget to your agent", "route between models with fallback", "audit every tool call", each deploying Volcano plus an AI Gateway route in one step. Feature them at hackathons and track how many Volcano projects add a gateway.

    It gives Kong a bottom-up path from the newest builders while keeping Volcano's brand separate.

    Risks and how to handle them

    • Volcano users see it as an upsell

      Make each recipe useful without the gateway too.

    Evidence

    • HiringSenior Developer Advocate, Volcano (posted October 20, 2026): Volcano "is a cloud for apps built with coding agents", "launched publicly in September 2026" and "incubated by Kong and runs as its own company with its own brand"; the advocate owns "the Volcano Cookbook", one-step templates, video, hackathons and joint content "with the companies whose tools appear in our recipes".Source
    • Press releasesKong acquired OpenMeter, "a leading open-source and SaaS platform for usage-based metering and billing", on September 3, 2025; announced it had "surpassed $100 million in annual recurring revenue" on December 13, 2023; and launched Volcano on September 30, 2026 with "first class integrations with popular agentic coding tools like Claude Code, OpenAI Codex and Cursor".Source
    • Your websiteAI Gateway page (marked "HOT" in the menu): H1 "Govern all AI traffic. Do it with one gateway."; 5 "Book Demo" buttons and 2 "Get Started" links, one tagged ktm_campaign=ai-gateway. The words "free", "trial" and "credit card" appear nowhere on the AI Gateway, MCP Registry or Agent Gateway pages.Source
  • 16

    Kong already has an AI gateway savings calculator, and the PLG manager is measured on qualified signups. A calculator result that disappears when the tab closes does not reach the rest of the buying group.

    High impactMedium effort First result in 1 quarter Sr Technical Product Marketin…

    First action

    Count calculator completions per month.

    How to measure it

    Signups from calculator

    Now
    –
    Target
    +40%
    By
    1 quarter

    Steps

    1. 1

      Measure usage

      Completions today.

      Senior PLG Digital Growth Manager 1 week

    2. 2

      Add saving

      Link and PDF.

      Digital Experience team 3 weeks

    3. 3

      Add trial link

      Pre-filled settings.

      Staff Product Manager, AI Management 1 month

    4. 4

      Route results

      To ADRs by size.

      Senior Marketing Operations Analyst 1 week

    5. 5

      Promote

      Paid search and AI pages.

      Paid Media ongoing

    6. 6

      Measure

      Shares and signups.

      RevOps monthly

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Sr Technical Product Marketing Manager, AI Traffic Management & Registry

    Smallest test

    Add a "download PDF" button.

    Why it works

    Let users save the result as a link or PDF with their model mix, traffic and estimated savings (semantic caching, routing), and add "try these settings free" which opens a trial with the same configuration. Use saved results to prioritize ADR outreach.

    A shareable result travels to the people who approve spend, and the trial link turns intent into usage.

    Risks and how to handle them

    • Inflated savings estimates

      Show the assumptions and ranges.

    Evidence

    • Your websiteSitemaps (read October 22, 2026): 49 core pages, including 8 comparison pages (vs AWS, Apigee, MuleSoft, Tyk, Gravitee, IBM API Connect, Postman, and AI gateway alternatives) and an AI gateway savings calculator; 66 customer stories, none from an Indian company, although Kong has a Bengaluru office, a Mumbai roadshow, Bengaluru meetups and TCS and Coforge partner pages; 932 blog posts; 191 webinars. The only localized site seen is jp.konghq.com and the homepage has no hreflang tags.Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
    • Your websitePricing page: Plus "From $25/month plus usage", "30-Day Free Trial | no credit card required"; on Plus the AI Gateway proxies up to 5 models at "$100/month per model"; card payments are "in US dollars only"; Enterprise is "Contact Sales". The cost tables carry 22 notices reading "THIS IS NOT COMPATIBLE WITH AGENT MODE Switch back to Human Mode to interact with this section".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    Kong is building a marketplace for "agent-to-API and agent-to-agent transactions", with discovery, identity, billing and settlement, and owns OpenMeter for usage-based metering. A marketplace needs supply on day one.

    High impactHigh effort First result in 4 quarters Senior Staff Software Engineer

    First action

    List customers using metering and billing today.

    How to measure it

    Monthly marketplace transactions

    Now
    –
    Target
    1 million
    By
    4 quarters

    Steps

    1. 1

      Find sellers

      Customers using metering.

      API Monetization product team 1 month

    2. 2

      Design terms

      Fees and settlement.

      Product Manager, Billing (Senior Staff) 1 month

    3. 3

      Build listings

      MCP tool pages.

      Senior Staff Software Engineer, Agent Marketplace 1 quarter

    4. 4

      Pilot

      20 sellers, invited buyers.

      Senior Staff Software Engineer, Agent Marketplace 1 quarter

    5. 5

      Launch

      With seller stories.

      Product Marketing Manager, AI Governance 1 month

    6. 6

      Report

      Monthly volume.

      Senior Staff Software Engineer, Agent Marketplace monthly

    First result
    4 quarters
    Cost
    Engineering and partner time
    Owner
    Senior Staff Software Engineer, Agent Marketplace

    Smallest test

    Sign five design-partner sellers.

    Why it works

    Recruit 20 Konnect customers already metering or monetizing APIs as launch sellers, list their APIs as MCP tools agents can discover and pay for, run the settlement on OpenMeter, and publish monthly marketplace volume.

    Existing customers bring credible supply and prove the model before broader launch.

    Risks and how to handle them

    • Fraud and abuse

      Identity verification and spend limits for every buyer agent.

    Evidence

    • HiringSenior Staff Software Engineer, Agent Marketplace (posted October 7, 2026): "a founding member of a zero-to-one engineering squad" building "the coordination fabric for agent-to-API and agent-to-agent transactions—spanning discovery, identity, billing, and settlement", including MCP server capabilities, sandboxed test environments and "usage attribution, granular metering, and complex multi-party settlement".Source
    • Press releasesKong acquired OpenMeter, "a leading open-source and SaaS platform for usage-based metering and billing", on September 3, 2025; announced it had "surpassed $100 million in annual recurring revenue" on December 13, 2023; and launched Volcano on September 30, 2026 with "first class integrations with popular agentic coding tools like Claude Code, OpenAI Codex and Cursor".Source
    • HiringProduct Manager, Billing (Senior Staff, posted October 9, 2026): owns "plan discovery, checkout, the underlying payments integration, subscription state, retries and dunning", and "marketplace billing across AWS, GCP, and Azure as we expand our presence there"; the program "has historically been manual and relationship-driven"; health metrics include "net revenue retention, billing-driven churn".Source
  • 18

    Kong sees LLM, MCP and agent traffic across thousands of organizations and calls AI Gateway its fastest-growing area. No one else publishes how enterprises actually route models, cache prompts and spend tokens.

    High impactHigh effort First result in 3 quarters Product Marketing Manager

    First action

    Choose ten questions buyers ask most.

    How to measure it

    Downloads

    Now
    –
    Target
    15,000
    By
    1 year

    Steps

    1. 1

      Pick questions

      Ten buyer questions.

      Product Marketing Manager, AI Governance 2 weeks

    2. 2

      Privacy review

      Opt-in and aggregation.

      Legal 1 month

    3. 3

      Analyze

      Aggregated telemetry.

      Data team 2 months

    4. 4

      Write

      Report and summary.

      Sr Technical Product Marketing Manager, AI Traffic Management & Registry 1 month

    5. 5

      Launch

      Summit and press.

      Product Marketing Manager, AI Governance 1 month

    6. 6

      Enable sales

      Industry slides.

      Senior Field Sales Enablement Manager 2 weeks

    First result
    3 quarters
    Cost
    Analyst time
    Owner
    Product Marketing Manager, AI Governance

    Smallest test

    Publish one chart from public benchmark data.

    Why it works

    With opt-in and full aggregation, publish model share, caching savings, guardrail hits and MCP adoption by industry twice a year; launch at the API + AI Summit and in analyst briefings.

    Original data earns press, links and AI citations, and gives every PMM a fresh proof point.

    Risks and how to handle them

    • Customer data concerns

      Opt-in only; suppress small groups.

    Evidence

    • HiringSales build-out (Kong's Ashby board, 86 open roles on October 22, 2026): Account Development Representatives that are German-speaking, for the META region, Bahasa Indonesia, Federal, Austin and Chicago; enterprise AEs in Dallas, Chicago, LATAM, Saudi Arabia, Benelux, France, Spain and the public sector. The Staff Product Manager, AI Management post calls AI Management, "including our flagship AI Gateway", "one of our most strategic and fastest-growing product areas" and describes "the fast-paced pre-IPO landscape".Source
    • HiringSr Technical Product Marketing Manager, AI Traffic Management & Registry (posted September 14, 2026): owns positioning for "the AI gateway and guardrails" and for "AI, MCP, and agent registries", "the most contested competitive ground in the market"; produces "demos, reference architectures, technical whitepapers".Source
    • HiringProduct Marketing Manager, AI Governance (EMEA, posted September 15, 2026): owns "the launch calendar, tiering framework, and cross-functional launch process for all AI product releases" and is "the single interface between AI R&D and the demand generation, field marketing, and sales teams"; is asked to "Measure and iterate" on "what moves pipeline".Source
  • 19

    The Billing PM is asked to expand marketplace billing across AWS, GCP and Azure. Enterprises increasingly buy through cloud commitments, and Kong lists an AWS partner page.

    High impactHigh effort First result in 3 quarters Product Manager

    First action

    Check which listings exist and how many deals closed through them.

    How to measure it

    Share of new revenue via marketplaces

    Now
    –
    Target
    15%
    By
    4 quarters

    Steps

    1. 1

      Audit listings

      Current state per cloud.

      Product Manager, Billing (Senior Staff) 2 weeks

    2. 2

      Metered billing

      Integrate usage.

      Product Manager, Billing (Senior Staff) 1 quarter

    3. 3

      Private offers

      Self-serve flow.

      Product Manager, Billing (Senior Staff) 1 quarter

    4. 4

      Co-market

      Cloud partner teams.

      Partner Sales Manager ongoing

    5. 5

      Enable sales

      When to use marketplaces.

      Senior Field Sales Enablement Manager 2 weeks

    6. 6

      Measure

      Revenue share.

      RevOps quarterly

    First result
    3 quarters
    Cost
    Marketplace fees
    Owner
    Product Manager, Billing (Senior Staff)

    Smallest test

    List Plus on one marketplace.

    Why it works

    Offer Konnect Plus and Enterprise as marketplace listings with self-serve private offers, metered billing that draws down cloud commitments, and the same free trial. Co-market with each cloud's partner team.

    Buying against existing cloud spend removes procurement delays and opens budget already approved.

    Risks and how to handle them

    • Margin loss to fees

      Use for deals where speed matters most.

    Evidence

    • HiringProduct Manager, Billing (Senior Staff, posted October 9, 2026): owns "plan discovery, checkout, the underlying payments integration, subscription state, retries and dunning", and "marketplace billing across AWS, GCP, and Azure as we expand our presence there"; the program "has historically been manual and relationship-driven"; health metrics include "net revenue retention, billing-driven churn".Source
    • Your websiteSitemaps (read October 22, 2026): 49 core pages, including 8 comparison pages (vs AWS, Apigee, MuleSoft, Tyk, Gravitee, IBM API Connect, Postman, and AI gateway alternatives) and an AI gateway savings calculator; 66 customer stories, none from an Indian company, although Kong has a Bengaluru office, a Mumbai roadshow, Bengaluru meetups and TCS and Coforge partner pages; 932 blog posts; 191 webinars. The only localized site seen is jp.konghq.com and the homepage has no hreflang tags.Source
    • Your websitePricing page: Plus "From $25/month plus usage", "30-Day Free Trial | no credit card required"; on Plus the AI Gateway proxies up to 5 models at "$100/month per model"; card payments are "in US dollars only"; Enterprise is "Contact Sales". The cost tables carry 22 notices reading "THIS IS NOT COMPATIBLE WITH AGENT MODE Switch back to Human Mode to interact with this section".Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    Kong already offers Kong MCP for Konnect and sells MCP governance. Developers now evaluate tools from inside Claude Code, Cursor and Codex, the same tools Volcano integrates with.

    Medium impactMedium effort First result in 2 quarters Staff Product Manager

    First action

    Wrap the docs search in a read-only MCP tool.

    How to measure it

    Trials via MCP

    Now
    –
    Target
    300
    By
    2 quarters

    Steps

    1. 1

      Scope tools

      Docs, pricing, comparisons.

      Staff Product Manager, AI Management 2 weeks

    2. 2

      Build

      Read-only server.

      AI Management engineering 1 month

    3. 3

      Govern

      Behind Kong AI Gateway.

      Staff Product Manager, AI Management 1 week

    4. 4

      Add trial tool

      Start a trial.

      Senior PLG Digital Growth Manager 2 weeks

    5. 5

      Announce

      Docs and Volcano.

      Senior Developer Advocate, Volcano 1 week

    6. 6

      Measure

      Calls and trials.

      Senior PLG Digital Growth Manager monthly

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    Staff Product Manager, AI Management

    Smallest test

    Publish a docs-only MCP tool.

    Why it works

    Publish a public, read-only MCP server that answers questions from Kong's docs, pricing and comparison pages, and can start a free trial. Govern it with Kong's own AI Gateway and publish its traffic stats as a live demo.

    It meets evaluators where they work and is a working showcase of the product.

    Risks and how to handle them

    • Wrong answers

      Answer only from published pages, with links.

    Evidence

    • Your websitekonghq.com/llms.txt, the file AI assistants read, still describes Volcano as a "TypeScript SDK for building production-ready AI agents. Chain LLM reasoning with MCP tools". Kong's September 30, 2026 press release announces Volcano as "a new AI-native platform" with "durable compute, branchable databases, file storage, user authentication, and real-time services", and volcano.dev's H1 is "AI infrastructure for agents and applications".Source
    • HiringSenior Developer Advocate, Volcano (posted October 20, 2026): Volcano "is a cloud for apps built with coding agents", "launched publicly in September 2026" and "incubated by Kong and runs as its own company with its own brand"; the advocate owns "the Volcano Cookbook", one-step templates, video, hackathons and joint content "with the companies whose tools appear in our recipes".Source
    • Your websitePricing page: Plus "From $25/month plus usage", "30-Day Free Trial | no credit card required"; on Plus the AI Gateway proxies up to 5 models at "$100/month per model"; card payments are "in US dollars only"; Enterprise is "Contact Sales". The cost tables carry 22 notices reading "THIS IS NOT COMPATIBLE WITH AGENT MODE Switch back to Human Mode to interact with this section".Source
  • 21

    Kong runs certification exams and free foundational courses with badges. Learners are engineers choosing tools, but a course ends without a hands-on environment of their own.

    Medium impactLow effort First result in 1 quarter Senior PLG Digital Growth Man…

    First action

    Add a trial link to the end of the free course.

    How to measure it

    Course learners starting a trial

    Now
    –
    Target
    25%
    By
    1 quarter

    Steps

    1. 1

      Design the lab

      Gateway, AI route, portal.

      Senior Technical Instructor 2 weeks

    2. 2

      Automate setup

      Pre-built trial org.

      Staff Product Manager, AI Management 1 month

    3. 3

      Add to courses

      End-of-module link.

      Senior Technical Instructor 1 week

    4. 4

      Invite champions

      After certification.

      Community team ongoing

    5. 5

      Track

      Trials and activation.

      Senior PLG Digital Growth Manager monthly

    6. 6

      Iterate

      Best modules.

      Senior Technical Instructor quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior PLG Digital Growth Manager

    Smallest test

    Add a trial link to one course.

    Why it works

    Give every course and exam candidate a trial org with a ready lab (gateway, AI route, portal), let them keep it for 30 days, and invite certified engineers to Kong Champions.

    Learners who build in their own org keep using it, and certified engineers bring Kong into their next company.

    Risks and how to handle them

    • Exam integrity

      Keep the lab separate from exam environments.

    Evidence

    • Community and channelsThe open-source Kong/kong repository has 44,291 GitHub stars and 5,235 forks; the YouTube channel has 10,700 subscribers and 711 videos; Kong runs Kong Champions, certification exams (Kong Gateway Certified Associate) and free foundational courses with badges.Source
    • Your websitePricing page: Plus "From $25/month plus usage", "30-Day Free Trial | no credit card required"; on Plus the AI Gateway proxies up to 5 models at "$100/month per model"; card payments are "in US dollars only"; Enterprise is "Contact Sales". The cost tables carry 22 notices reading "THIS IS NOT COMPATIBLE WITH AGENT MODE Switch back to Human Mode to interact with this section".Source
    • HiringSenior PLG Digital Growth Manager (San Francisco, posted October 13, 2026): owns "Marketing's targets for qualified product signup growth"; is asked to "Identify friction across landing pages, CTAs, signup paths, messaging, and conversion flows"; success is measured on "Qualified product signups", "Marketing-sourced activated users", "Web → signup conversion" and "Experiment velocity", working across "Digital Experience, SEO/AEO, Paid Media, Lifecycle, Content, and Campaigns".Source
  • 22

    AI Gateway is one of Kong's fastest-growing products and Kong now owns metering and cost tools. Customers rarely see what the gateway saved them.

    Medium impactLow effort First result in 1 quarter Senior Technical Customer Suc…

    First action

    Build the report by hand for five customers.

    How to measure it

    AI Gateway NRR

    Now
    –
    Target
    +5 points
    By
    3 quarters

    Steps

    1. 1

      Pick metrics

      Savings and safety.

      Staff Product Manager, AI Management 1 week

    2. 2

      Build the report

      Automated from telemetry.

      Data team 1 month

    3. 3

      Add advice

      Three policies each.

      Solutions Engineering 2 weeks

    4. 4

      Send

      Quarterly.

      Senior Technical Customer Success Manager quarterly

    5. 5

      Review calls

      Larger accounts.

      Senior Technical Customer Success Manager quarterly

    6. 6

      Measure

      Renewal and expansion.

      RevOps quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Technical Customer Success Manager

    Smallest test

    Send five hand-built reports.

    Why it works

    Send each AI Gateway customer a quarterly report: requests, models, cache savings, guardrail blocks, cost by team, and three recommended policies. Review it on a call for larger accounts.

    A visible return makes renewals easier and points to the next add-on.

    Risks and how to handle them

    • Reports show low savings

      Pair them with a plan to improve.

    Evidence

    • HiringSales build-out (Kong's Ashby board, 86 open roles on October 22, 2026): Account Development Representatives that are German-speaking, for the META region, Bahasa Indonesia, Federal, Austin and Chicago; enterprise AEs in Dallas, Chicago, LATAM, Saudi Arabia, Benelux, France, Spain and the public sector. The Staff Product Manager, AI Management post calls AI Management, "including our flagship AI Gateway", "one of our most strategic and fastest-growing product areas" and describes "the fast-paced pre-IPO landscape".Source
    • Press releasesKong acquired OpenMeter, "a leading open-source and SaaS platform for usage-based metering and billing", on September 3, 2025; announced it had "surpassed $100 million in annual recurring revenue" on December 13, 2023; and launched Volcano on September 30, 2026 with "first class integrations with popular agentic coding tools like Claude Code, OpenAI Codex and Cursor".Source
    • Your websiteAI Gateway page (marked "HOT" in the menu): H1 "Govern all AI traffic. Do it with one gateway."; 5 "Book Demo" buttons and 2 "Get Started" links, one tagged ktm_campaign=ai-gateway. The words "free", "trial" and "credit card" appear nowhere on the AI Gateway, MCP Registry or Agent Gateway pages.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #11 (opens programmable.info in a new tab)

New accounts: 100,000 free credits with code BETA100K

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More example playbooks and reviews
ProgrammableDigital

Show Kong’s product working

Turn screenshots or the website into an animated product demo in its own brand, for the homepage, launch posts and outreach in this playbook.

Make a demo (opens programmable.digital in a new tab)

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Other companies we have researched, each read from what they are hiring for.

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Kong did not commission, review or endorse it, and Programmable is not affiliated with Kong. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Kong runs its business.

Something wrong, or do you represent Kong? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Trial offer on the AI pages, llms.txt fix, comparison refresh, agent-readable pricing, homepage speed and the demo-form split.

  2. Days 31 to 6013 ideas

    AI Gateway quickstart, launch signup targets, agent identity reference, India stories, local-language pages, open-source connect, billing, startups, Volcano recipes and the calculator; start the evaluator MCP server, the course labs and quarterly AI reviews.

  3. Days 61 to 903 ideas

    Commit to the big bets: the agent marketplace launch, the State of AI traffic report and cloud marketplace self-serve.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value performance and reliability of the open-source gateway. The most cited problem: fragmented AI tools and token costs.

  • One platform for API, AI and event traffic
  • Governing agents and MCP servers in production
  • In their words: “AI connectivity”

Market

Competitive landscape

5 competitors compared: LiteLLM, Gravitee, Google Apigee, Tyk and 1 more.

  • Gap to exploit: A self-serve AI gateway with a fast first success
  • LiteLLM: Narrow API management
  • Gravitee: Smaller install base

Hiring signals

Kong is adding a self-serve engine to an enterprise sales machine.

  • Senior PLG Digital Growth Manager: Owns qualified signups and web-to-signup conversion. Ideas 1, 4, 5, 16.
  • Sr Technical Product Marketing Manager, AI Traffic Management & Registry: The most contested competitive ground. Ideas 3, 16.
  • Senior Technical Product Marketing Manager, Agent Identity & Auth (EMEA): Category-shaping on non-human identity. Idea 9.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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