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Generated Oct 26, 2026 1 view
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growth playbook · Oct 26, 2026

netbrain.com (opens in a new tab)

NetBrain growth playbook

Diagnosis

NetBrain has new owners (Blackstone), new leadership, a fresh Forrester study (241% ROI) and a clear new message: Agentic NetOps. Its hiring shows the go-to-market rebuild: product and solutions marketers for positioning and vertical plays, a pricing strategist for SaaS and MSP models, GSI and technology alliance leaders, Strategic AEs in seven territories, and consultants and CSMs measured on value and retention.

The gaps sit where those hires start: the manufacturing page is hidden from search by a canonical tag, industry pages reuse one template description, the boilerplate still says "no-code" and "Next-Gen", there are no comparison pages, and the partner and MSP pages are a year or more old.

This playbook fixes the pages and story first, then builds partner, MSP, pricing and vertical programmes and a yearly outage report.

Growth Score

7/10

Biggest Opportunity

Use the new Forrester proof, vertical compliance content and partner hiring to package NetBrain into repeatable plays per industry and per partner.

Biggest Risk

Forward Networks and IP Fabric own "digital twin" while Itential and Gluware claim the "agentic era", so NetBrain's new message must be clearer than theirs to win shortlists.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Let search engines see the manufacturing page: its canonical tag points to Retail

    Change the canonical tag and submit the URL in Search Console.

    High impact First result in 2 weeks
  2. 2

    Retire "no-code network automation" and "Next-Gen" from the boilerplate

    List every place the old boilerplate appears.

    Medium impact First result in 2 weeks
  3. 3

    Put the Forrester 241% ROI into every industry page and sales deck, translated per vertical

    Write the TEI block for the manufacturing and retail pages.

    High impact First result in 1 month

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 9Fill-ins · 5Reconsider · 6
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    NetBrain is hiring a Senior Solutions Marketing Manager to build vertical plays as "a repeatable process". The manufacturing page is the model to copy: Merck's 40,000 devices, 310 sites and 800,000 connected devices, IEC 62443 audits and "90%+ MTTR reduction". But its canonical tag points to the Retail page and it is missing from the sitemap, so Google is told to show Retail instead. Plant IT and OT leaders searching for manufacturing network automation never see it. The financial services and oil and gas pages share one template description, with "IT Servier Delivery for Financial Servies" in the snippet.

    High impactLow effort First result in 2 weeks Senior Solutions Marketing Ma…

    First action

    Change the canonical tag and submit the URL in Search Console.

    How to measure it

    Search impressions for the manufacturing page

    Now
    –
    Target
    from near zero to indexed and ranking
    By
    30 days

    Steps

    1. 1

      Fix the tag

      Self-canonical on the manufacturing page.

      Web team 10 minutes

    2. 2

      Add to sitemap

      And request indexing.

      Web team 10 minutes

    3. 3

      Check the rest

      Canonical, sitemap and description on all 19 solution pages.

      Web team 1 hour

    4. 4

      Rewrite descriptions

      One per industry, with a customer figure.

      Senior Solutions Marketing Manager 1 day

    5. 5

      Fix typos

      Financial services and oil and gas.

      Senior Solutions Marketing Manager 1 hour

    6. 6

      Write the checklist

      For every new vertical page.

      Senior Solutions Marketing Manager 2 hours

    7. 7

      Share with sellers

      Vertical links for the Strategic AEs.

      Sales Enablement 1 day

    8. 8

      Measure

      Search Console impressions by industry page.

      Web team monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Senior Solutions Marketing Manager

    Smallest test

    Fix the canonical tag today and check Search Console in two weeks.

    Why it works

    Today: set the manufacturing page's canonical to itself, add it to the sitemap and request indexing. This week: write a proper title and description for every industry page, and fix the financial services typos. Then make it a checklist for every new vertical page: self-canonical, in the sitemap, its own description, a named customer figure, the relevant standard (IEC 62443, NERC CIP, DORA, OSFI) and a vertical demo path the Strategic AEs can send.

    One tag currently hides NetBrain's best manufacturing proof from search. Fixing it costs minutes, and the checklist stops it happening on the next vertical.

    Ready to use

    ChecklistVertical page launch checklist

    [ ] Canonical points to the page itself
    [ ] Listed in the sitemap
    [ ] Unique title and meta description
    [ ] One named customer figure
    [ ] The industry standard it helps with (IEC 62443, NERC CIP, DORA, OSFI, PCI)
    [ ] Vertical demo form or path
    [ ] Linked from the Industries menu and two blog posts
    [ ] Indexing requested in Search Console

    Risks and how to handle them

    • Retail traffic dips

      Only the manufacturing URL moves; Retail keeps its own canonical.

    Evidence

    • Your websiteThe Network Automation for Manufacturing page (linked from the Industries menu, checked twice on October 23, 2026) sets its canonical tag to the Retail page (/solution/network-automation-for-retail/) and is missing from the sitemap, so search engines are told to index Retail instead. The page itself has Merck figures ("40K+ Globally Managed Network Devices", "310+ Global Sites Connected", "800K+ Connected Devices in Manufacturing Environments"), IEC 62443 audit reports and "90%+ MTTR Reduction". The other industry pages (airlines, energy, federal, healthcare, oil and gas, retail, financial services) point their canonicals to themselves.Source
    • Your websiteIndustry page descriptions: financial services reads "NetBrain Automation, IT Servier Delivery for Financial Servies, effectively reduces the number of infrastructure incidents..."; oil and gas is titled "IT Service Delivery for Oil and Gas" with the same template sentence. Retail has its own copy, an analysis of "25,257 incidents over six months at a leading retailer" and a Fortune 500 retailer story. New compliance pages cover OSFI ("39 OSFI compliance requirements"), DORA ("Only 1 in 3 EU financial institutions is fully DORA-compliant") and continuous network compliance assessment; the blog covers NERC CIP for energy.Source
    • HiringSenior Solutions Marketing Manager (posted August 25, 2026): "Industry & Vertical Solution Plays", "identifying which verticals deserve a dedicated play" and treating "vertical solution development as a repeatable process so NetBrain can stand up a credible new vertical story"; "Partner Go-to-Market" with "co-branded positioning and sales assets"; keeping "a resource center, web section, or campaign library—organized and current".Source
    • HiringStrategic Account Executives in seven territories (Boston/New England, Denver, Florida, New York Metro, Tennessee, Toronto and the Twin Cities), closing "multi-year deals with long sale cycles worth upwards of $1mm" and helping "GSI/MSP and Fortune 500 companies" with BDRs on assigned accounts.Source
  • 02

    Every NetBrain job post still opens with "the leader in no-code network automation" and a "ground-breaking Next-Gen platform" used by "over 2,500" enterprises, while the homepage sells "The Agentic NetOps Platform" and the partner page says "1/3 of the Fortune 500". Candidates, analysts, journalists and AI summaries read the job posts too.

    Medium impactLow effort First result in 2 weeks Product Marketing Manager

    First action

    List every place the old boilerplate appears.

    How to measure it

    Boilerplate consistency

    Now
    –
    Target
    100% of owned pages and posts
    By
    30 days

    Steps

    1. 1

      Find versions

      Jobs, press, profiles, partner kits.

      Product Marketing Manager 2 days

    2. 2

      Agree facts

      Numbers and wording.

      VP of Solutions Marketing 2 days

    3. 3

      Write it

      Short, medium and long versions.

      Product Marketing Manager 1 day

    4. 4

      Update jobs

      All Greenhouse posts.

      Talent Acquisition 1 day

    5. 5

      Update profiles

      Review sites and directories.

      Product Marketing Manager 1 week

    6. 6

      Review quarterly

      Keep numbers current.

      Product Marketing Manager quarterly

    First result
    2 weeks
    Cost
    $0
    Owner
    Product Marketing Manager

    Smallest test

    Update the job-post boilerplate this week.

    Why it works

    Write one current boilerplate around Agentic NetOps with the proof points leadership agrees (customers, Fortune 500 share, partners, the Forrester TEI result) and replace it in job posts, press releases, the about page, partner kits and profiles on review sites.

    A new narrative only sticks when every public description says the same thing.

    Risks and how to handle them

    • Customers still search for "no-code"

      Keep "no-code automation" as a feature, not the headline.

    Evidence

    • HiringEvery NetBrain job post opens: "Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform..." and "over 2,500 of the world's largest enterprises and managed services providers leverage NetBrain's platform." The homepage title is "The Agentic NetOps Platform" and the partner page says "Trusted by 1/3 of the Fortune 500 and 200+ Global Partners".Source
    • HiringProduct Marketing Manager (remote US, posted August 25, 2026): positioning "in a crowded network automation and observability space"; turns it into "sales decks, web copy, one-pagers, and enablement content"; brings "the Agentic NetOps narrative to life"; keeps "a working knowledge of the competitive landscape" and flags "where messaging is drifting or competitors are shifting their story"; reports into Solutions Marketing with the Director of Product Marketing.Source
    • News coverageBlackstone closed a majority investment in NetBrain in January 2026 and a new chief executive took over; in July 2026 NetBrain appointed a new chief customer officer, chief revenue officer and chief marketing officer. Version 12.3 (February 2026) added AI agents, and an October 2, 2026 announcement covered governed Agentic NetOps agents.Source
    • News coverageA Forrester Total Economic Impact study commissioned by NetBrain (September 2026) found a 241% ROI and $5.9M net present value over three years for a composite organization, with 70% lower mean time to resolution, 70% less downtime from significant events, 85% less change execution and validation effort and 25% higher network team productivity. The homepage banner promotes it.Source
  • 03

    NetBrain has a fresh Forrester TEI: 241% ROI, 70% faster incident resolution, 70% less downtime and 85% less change effort. Today it sits in a homepage banner and a gated study.

    High impactLow effort First result in 1 month Product Marketing Manager

    First action

    Write the TEI block for the manufacturing and retail pages.

    How to measure it

    TEI-influenced opportunities

    Now
    –
    Target
    +30%
    By
    1 quarter

    Steps

    1. 1

      Check usage rights

      Forrester citation rules.

      Product Marketing Manager 2 days

    2. 2

      Write the block

      Three numbers and a link.

      Product Marketing Manager 1 day

    3. 3

      Add to pages

      Industries and playground.

      Web team 2 days

    4. 4

      Vertical one-pagers

      Five verticals.

      Senior Solutions Marketing Manager 1 week

    5. 5

      Sales email

      Per territory.

      Sales Enablement 2 days

    6. 6

      Measure

      Views by target accounts.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Add the block to the retail page.

    Why it works

    Add a short TEI block to each industry page and the playground, build one-page summaries per vertical (what 70% less downtime means for a factory, an airline, a bank), and give the Strategic AEs an email with the right one for each territory.

    Third-party numbers carry more weight with IT leaders, and per-vertical translation makes them concrete.

    Risks and how to handle them

    • Composite model questioned

      Explain the composite and offer a customer-specific estimate.

    Evidence

    • News coverageA Forrester Total Economic Impact study commissioned by NetBrain (September 2026) found a 241% ROI and $5.9M net present value over three years for a composite organization, with 70% lower mean time to resolution, 70% less downtime from significant events, 85% less change execution and validation effort and 25% higher network team productivity. The homepage banner promotes it.Source
    • Your websiteThe Network Automation for Manufacturing page (linked from the Industries menu, checked twice on October 23, 2026) sets its canonical tag to the Retail page (/solution/network-automation-for-retail/) and is missing from the sitemap, so search engines are told to index Retail instead. The page itself has Merck figures ("40K+ Globally Managed Network Devices", "310+ Global Sites Connected", "800K+ Connected Devices in Manufacturing Environments"), IEC 62443 audit reports and "90%+ MTTR Reduction". The other industry pages (airlines, energy, federal, healthcare, oil and gas, retail, financial services) point their canonicals to themselves.Source
    • Your websiteIndustry page descriptions: financial services reads "NetBrain Automation, IT Servier Delivery for Financial Servies, effectively reduces the number of infrastructure incidents..."; oil and gas is titled "IT Service Delivery for Oil and Gas" with the same template sentence. Retail has its own copy, an analysis of "25,257 incidents over six months at a leading retailer" and a Fortune 500 retailer story. New compliance pages cover OSFI ("39 OSFI compliance requirements"), DORA ("Only 1 in 3 EU financial institutions is fully DORA-compliant") and continuous network compliance assessment; the blog covers NERC CIP for energy.Source
    • HiringStrategic Account Executives in seven territories (Boston/New England, Denver, Florida, New York Metro, Tennessee, Toronto and the Twin Cities), closing "multi-year deals with long sale cycles worth upwards of $1mm" and helping "GSI/MSP and Fortune 500 companies" with BDRs on assigned accounts.Source
  • 04

    Playground lets an engineer upload their own configs and work with a NetBrain expert, and the new Business Consultant is hired to quantify hours saved, MTTR and change risk for executives. These two are not connected: the engineer gets a sandbox, the executive gets nothing.

    High impactMedium effort First result in 1 month Network Automation & AI Busin…

    First action

    Write the readout template.

    How to measure it

    Playground users becoming opportunities

    Now
    –
    Target
    +40%
    By
    1 quarter

    Steps

    1. 1

      Template

      Two pages.

      Network Automation & AI Business Consultant 1 week

    2. 2

      Link the data

      Assessment results to the template.

      Solutions Engineering 2 weeks

    3. 3

      Send readouts

      After each session.

      Network Automation & AI Business Consultant ongoing

    4. 4

      Offer workshops

      To sponsors.

      Network Automation & AI Business Consultant ongoing

    5. 5

      Track

      Readout to opportunity.

      Senior Manager, Salesforce Platform Strategy & Delivery weekly

    6. 6

      Refine

      What executives respond to.

      Network Automation & AI Business Consultant monthly

    First result
    1 month
    Cost
    Consultant time
    Owner
    Network Automation & AI Business Consultant

    Smallest test

    Write readouts for the last ten Playground users.

    Why it works

    After each Playground session, produce a two-page readout: issues found in their network, estimated hours saved and MTTR gain using the TEI model, and a suggested first use case. Send it to the engineer to forward, and offer an executive workshop.

    Engineers become champions when they have something to show their boss.

    Risks and how to handle them

    • Customer data sensitivity

      Share only with the uploader, who chooses to forward.

    Evidence

    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
    • HiringNetwork Automation & AI Business Consultant: leads "executive workshops", will "Quantify business outcomes (hours saved, MTTR improvement, change-risk reduction, tool consolidation)", run "periodic value reviews" and "Document customer success stories". Customer Success Managers in Boston and Austin own renewals with "GRR ≥ 90% and NRR ≥ 105%" as their metrics; another CSM is hired in Hyderabad.Source
    • News coverageA Forrester Total Economic Impact study commissioned by NetBrain (September 2026) found a 241% ROI and $5.9M net present value over three years for a composite organization, with 70% lower mean time to resolution, 70% less downtime from significant events, 85% less change execution and validation effort and 25% higher network team productivity. The homepage banner promotes it.Source
  • 05

    NetBrain faces two sets of rivals: Forward Networks and IP Fabric sell network digital twins, and Itential and Gluware now claim the "agentic era". NetBrain has no comparison pages, while its PMM and pricing strategist are hired to track exactly these competitors.

    High impactMedium effort First result in 1 quarter Product Marketing Manager

    First action

    List the rivals in the last 30 opportunities.

    How to measure it

    Comparison-page demos

    Now
    –
    Target
    15 a month
    By
    2 quarters

    Steps

    1. 1

      Pick rivals

      From deal data.

      Product Marketing Manager 1 week

    2. 2

      Gather facts

      Rivals' own documentation.

      Pricing and Market Strategist 2 weeks

    3. 3

      Write pages

      Four pages.

      Product Marketing Manager 2 weeks

    4. 4

      Legal review

      Claims and names.

      Legal 1 week

    5. 5

      Publish

      With Playground links.

      Web team 2 days

    6. 6

      Refresh

      Quarterly.

      Product Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Publish the digital twin vs Agentic NetOps explainer first.

    Why it works

    Publish fair comparisons: NetBrain vs Forward Networks, vs IP Fabric and vs Itential, plus a "digital twin vs Agentic NetOps" explainer. Cover discovery, live context, automation, AI agents, governance, integrations and deployment, with sources and dates.

    Engineers research alternatives before they talk to sales; being the clearest source wins the shortlist.

    Risks and how to handle them

    • Rival claims change

      Date each page.

    Evidence

    • Competitor researchRivals' homepages: Forward Networks, "Best-in-Class Network Digital Twin Software"; IP Fabric, "The First Application-Aware Network Digital Twin"; Itential, "The Platform Defining the Agentic Era of Infrastructure", with governed AI agents; Gluware, "Intelligent Network Automation for the Agentic Era"; Selector, AI network observability that claims to "reduce MTTR by 85%".Source
    • HiringProduct Marketing Manager (remote US, posted August 25, 2026): positioning "in a crowded network automation and observability space"; turns it into "sales decks, web copy, one-pagers, and enablement content"; brings "the Agentic NetOps narrative to life"; keeps "a working knowledge of the competitive landscape" and flags "where messaging is drifting or competitors are shifting their story"; reports into Solutions Marketing with the Director of Product Marketing.Source
    • HiringPricing and Market Strategist, reporting to the VP of Solutions Marketing: "Pricing & Packaging, best-fit customer profile, and Competitive Commercial Intelligence"; designs "NetBrain's emerging SaaS offerings" (subscription, usage-based, hybrid, editions) and MSP models ("per-tenant, per-managed-device, white-label, pooled-license"), plus "the rules for when to sell direct vs. through a partner or MSP"; keeps "a sales-ready read on how competitors price, package, discount". "NetBrain is at an inflection point".Source
    • Your websiteSitemap (about 400 page, post, feature and resource URLs): 163 blog posts, 144 resources, 57 news items, 19 solution pages and nine integration pages (ServiceNow, Splunk, SolarWinds, Jira, Jira Cloud, ThousandEyes, Datadog, Infoblox, Cisco Cloud Control); no Dynatrace page and no comparison or alternatives pages. The /partner/ section has four pages, last updated August 2025 (R12 partner webinars). Named customer stories include CVS Health, CenterPoint Energy and Merck.Source
  • 06

    NetBrain just published compliance pages for OSFI (39 requirements), DORA and continuous assessment, and the blog covers NERC CIP; the manufacturing page mentions IEC 62443. Compliance deadlines create urgency that general automation does not.

    High impactMedium effort First result in 1 quarter Senior Solutions Marketing Ma…

    First action

    Build a sample DORA report.

    How to measure it

    Compliance assessments booked

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Define scope

      Per standard.

      Senior Solutions Marketing Manager 2 weeks

    2. 2

      Sample reports

      Anonymised.

      Solutions Engineering 2 weeks

    3. 3

      Price it

      Fixed fee or credit.

      Pricing and Market Strategist 1 week

    4. 4

      Landing pages

      Per standard.

      Web team 2 weeks

    5. 5

      Partner delivery

      Train two partners.

      Global Director, GSI & Strategic Alliance 1 quarter

    6. 6

      Measure

      Assessments to deals.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Senior Solutions Marketing Manager

    Smallest test

    Offer the DORA assessment to EMEA banks.

    Why it works

    Package a fixed-scope compliance assessment per standard (DORA, OSFI, NERC CIP, IEC 62443, PCI) with a sample report, run by NetBrain or a partner, and promote it to the matching verticals and territories.

    Auditors create deadlines, and an assessment shows value on the buyer's own network.

    Risks and how to handle them

    • Seen as audit advice

      Frame as technical evidence for the auditor.

    Evidence

    • Your websiteIndustry page descriptions: financial services reads "NetBrain Automation, IT Servier Delivery for Financial Servies, effectively reduces the number of infrastructure incidents..."; oil and gas is titled "IT Service Delivery for Oil and Gas" with the same template sentence. Retail has its own copy, an analysis of "25,257 incidents over six months at a leading retailer" and a Fortune 500 retailer story. New compliance pages cover OSFI ("39 OSFI compliance requirements"), DORA ("Only 1 in 3 EU financial institutions is fully DORA-compliant") and continuous network compliance assessment; the blog covers NERC CIP for energy.Source
    • Your websiteThe Network Automation for Manufacturing page (linked from the Industries menu, checked twice on October 23, 2026) sets its canonical tag to the Retail page (/solution/network-automation-for-retail/) and is missing from the sitemap, so search engines are told to index Retail instead. The page itself has Merck figures ("40K+ Globally Managed Network Devices", "310+ Global Sites Connected", "800K+ Connected Devices in Manufacturing Environments"), IEC 62443 audit reports and "90%+ MTTR Reduction". The other industry pages (airlines, energy, federal, healthcare, oil and gas, retail, financial services) point their canonicals to themselves.Source
    • Your websitePartner page: "Deliver Network Assessments in Hours with Automation", "Generate Recurring Revenue" through managed services, and benefits including development funds, lead sharing, deal registration, "Specific Partner Pricing & Margins" and a "Partner Assessment NFR Program". The MSP page "Powered by NetBrain" says "MSP revenues exceeded $300B in 2022".Source
    • HiringPartner hiring: a Global Director, GSI & Strategic Alliance, "the role that decides which partners carry NetBrain into the enterprise", building "repeatable GSI consulting and delivery offerings" around change automation, incident reduction, compliance validation and troubleshooting; and a Strategic Technology Alliances Director for partners such as "ServiceNow, Dynatrace, ThousandEyes", measured on "activation and adoption of joint solutions". A Regional VP of Sales, EMEA will "Build, recruit, train, and manage a robust channel partner ecosystem across EMEA".Source

This quarter 10

The core plays for the next three months.

  • 07

    The new GSI director is asked to build "repeatable GSI consulting and delivery offerings", and the partner page already promises "network assessments in hours" with an NFR programme. But the partner section has not been updated since August 2025.

    High impactHigh effort First result in 2 quarters Global Director

    First action

    Pick two GSIs with existing NetBrain customers.

    How to measure it

    Partner-sourced pipeline

    Now
    –
    Target
    20% of new pipeline
    By
    3 quarters

    Steps

    1. 1

      Pick partners

      Two GSIs.

      Global Director, GSI & Strategic Alliance 2 weeks

    2. 2

      Build the kit

      Scope, report, deck.

      Senior Solutions Marketing Manager 1 month

    3. 3

      Set economics

      Partner pricing and margins.

      Pricing and Market Strategist 2 weeks

    4. 4

      Train

      Partner engineers.

      Partner Enablement 1 month

    5. 5

      Refresh pages

      Partner section.

      Web team 2 weeks

    6. 6

      Joint plans

      Named accounts.

      Global Director, GSI & Strategic Alliance 1 quarter

    7. 7

      Measure

      Sourced pipeline.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    2 quarters
    Cost
    Partner enablement time
    Owner
    Global Director, GSI & Strategic Alliance

    Smallest test

    Run one joint assessment with a partner.

    Why it works

    Package a partner assessment kit (scope, deliverables, pricing guide, sample report, pitch deck, training) and launch it with two GSIs as a named practice. Refresh the partner pages around it and report partner-sourced pipeline monthly.

    GSIs build practices around services they can sell and deliver repeatably; an assessment is the easiest first service.

    Risks and how to handle them

    • Partners deliver poorly

      Certify engineers before they deliver.

    Evidence

    • HiringPartner hiring: a Global Director, GSI & Strategic Alliance, "the role that decides which partners carry NetBrain into the enterprise", building "repeatable GSI consulting and delivery offerings" around change automation, incident reduction, compliance validation and troubleshooting; and a Strategic Technology Alliances Director for partners such as "ServiceNow, Dynatrace, ThousandEyes", measured on "activation and adoption of joint solutions". A Regional VP of Sales, EMEA will "Build, recruit, train, and manage a robust channel partner ecosystem across EMEA".Source
    • Your websitePartner page: "Deliver Network Assessments in Hours with Automation", "Generate Recurring Revenue" through managed services, and benefits including development funds, lead sharing, deal registration, "Specific Partner Pricing & Margins" and a "Partner Assessment NFR Program". The MSP page "Powered by NetBrain" says "MSP revenues exceeded $300B in 2022".Source
    • Your websiteSitemap (about 400 page, post, feature and resource URLs): 163 blog posts, 144 resources, 57 news items, 19 solution pages and nine integration pages (ServiceNow, Splunk, SolarWinds, Jira, Jira Cloud, ThousandEyes, Datadog, Infoblox, Cisco Cloud Control); no Dynatrace page and no comparison or alternatives pages. The /partner/ section has four pages, last updated August 2025 (R12 partner webinars). Named customer stories include CVS Health, CenterPoint Energy and Merck.Source
    • HiringNetwork Automation & AI Business Consultant: leads "executive workshops", will "Quantify business outcomes (hours saved, MTTR improvement, change-risk reduction, tool consolidation)", run "periodic value reviews" and "Document customer success stories". Customer Success Managers in Boston and Austin own renewals with "GRR ≥ 90% and NRR ≥ 105%" as their metrics; another CSM is hired in Hyderabad.Source
  • 08

    The pricing strategist is designing MSP models (per-tenant, per-device, white-label), and NetBrain has a "Powered by NetBrain" MSP page. But that page's main statistic is "MSP revenues exceeded $300B in 2022".

    Medium impactMedium effort First result in 2 quarters Pricing and Market Strategist

    First action

    Interview five MSP partners about pricing.

    How to measure it

    New MSP partners

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Interview MSPs

      Five partners.

      Pricing and Market Strategist 2 weeks

    2. 2

      Set models

      Per-tenant and per-device.

      Pricing and Market Strategist 1 month

    3. 3

      Rewrite page

      Models and economics.

      Senior Solutions Marketing Manager 2 weeks

    4. 4

      Directory

      MSPs and services.

      Web team 2 weeks

    5. 5

      Webinar

      MSP recruitment.

      Demand Generation 1 month

    6. 6

      Measure

      Signed MSPs.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Pricing and Market Strategist

    Smallest test

    Update the 2022 statistic this week.

    Why it works

    Relaunch the MSP page with the new commercial models, an MSP directory with services listed, a margin example and an MSP case study, and recruit MSPs through a short partner webinar.

    MSPs choose platforms on unit economics; showing them is the strongest recruiting message.

    Risks and how to handle them

    • Channel conflict

      Publish the direct vs partner rules.

    Evidence

    • HiringPricing and Market Strategist, reporting to the VP of Solutions Marketing: "Pricing & Packaging, best-fit customer profile, and Competitive Commercial Intelligence"; designs "NetBrain's emerging SaaS offerings" (subscription, usage-based, hybrid, editions) and MSP models ("per-tenant, per-managed-device, white-label, pooled-license"), plus "the rules for when to sell direct vs. through a partner or MSP"; keeps "a sales-ready read on how competitors price, package, discount". "NetBrain is at an inflection point".Source
    • Your websitePartner page: "Deliver Network Assessments in Hours with Automation", "Generate Recurring Revenue" through managed services, and benefits including development funds, lead sharing, deal registration, "Specific Partner Pricing & Margins" and a "Partner Assessment NFR Program". The MSP page "Powered by NetBrain" says "MSP revenues exceeded $300B in 2022".Source
    • HiringStrategic Account Executives in seven territories (Boston/New England, Denver, Florida, New York Metro, Tennessee, Toronto and the Twin Cities), closing "multi-year deals with long sale cycles worth upwards of $1mm" and helping "GSI/MSP and Fortune 500 companies" with BDRs on assigned accounts.Source
  • 09

    NetBrain is designing SaaS editions and usage-based options, and the site sends every pricing question to a demo form. Enterprise buyers still need a budget figure for planning.

    Medium impactMedium effort First result in 1 quarter Pricing and Market Strategist

    First action

    Agree what can be published with Finance and the CRO.

    How to measure it

    Pricing-page demo conversion

    Now
    –
    Target
    10%
    By
    2 quarters

    Steps

    1. 1

      Agree scope

      With Finance and CRO.

      Pricing and Market Strategist 2 weeks

    2. 2

      Write the page

      Editions and metrics.

      Pricing and Market Strategist 1 week

    3. 3

      Add ROI

      Estimator link.

      Web team 1 day

    4. 4

      Sales FAQ

      Pricing answers.

      Sales Enablement 1 week

    5. 5

      Publish

      With SaaS launch.

      Web team 1 day

    6. 6

      Measure

      Visits to demos.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Pricing and Market Strategist

    Smallest test

    Publish the editions table without prices.

    Why it works

    Publish a "How NetBrain is priced" page: editions, what each includes, the value metric, typical deployment sizes and what affects price, with the ROI estimator next to it.

    Buyers who understand the model before the call move faster through procurement.

    Risks and how to handle them

    • Price anchoring

      Show what drives price rather than one number.

    Evidence

    • HiringPricing and Market Strategist, reporting to the VP of Solutions Marketing: "Pricing & Packaging, best-fit customer profile, and Competitive Commercial Intelligence"; designs "NetBrain's emerging SaaS offerings" (subscription, usage-based, hybrid, editions) and MSP models ("per-tenant, per-managed-device, white-label, pooled-license"), plus "the rules for when to sell direct vs. through a partner or MSP"; keeps "a sales-ready read on how competitors price, package, discount". "NetBrain is at an inflection point".Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
    • News coverageA Forrester Total Economic Impact study commissioned by NetBrain (September 2026) found a 241% ROI and $5.9M net present value over three years for a composite organization, with 70% lower mean time to resolution, 70% less downtime from significant events, 85% less change execution and validation effort and 25% higher network team productivity. The homepage banner promotes it.Source
  • 10

    The Strategic Technology Alliances Director post names ServiceNow, Dynatrace and ThousandEyes as partners. NetBrain has integration pages for ServiceNow and ThousandEyes, but none for Dynatrace.

    Medium impactMedium effort First result in 2 quarters Strategic Technology Alliance…

    First action

    List shared customers with Dynatrace.

    How to measure it

    Opportunities using the integration

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Shared customers

      List them.

      Strategic Technology Alliances Director 2 weeks

    2. 2

      Integration brief

      Data flows.

      Product Marketing Manager 2 weeks

    3. 3

      Demo video

      Five minutes.

      Solutions Engineering 2 weeks

    4. 4

      Page

      Integration page.

      Web team 1 week

    5. 5

      Webinar

      Joint session.

      Demand Generation 1 month

    6. 6

      Measure

      Influenced pipeline.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Strategic Technology Alliances Director

    Smallest test

    Publish the brief.

    Why it works

    Build the Dynatrace page and solution brief (what flows between the tools, a demo video, a customer example), then run a joint webinar and a co-marketing campaign to shared customers.

    Observability buyers already own these tools, and a joint story puts NetBrain into their existing workflow.

    Risks and how to handle them

    • Integration depth

      Describe only what is available.

    Evidence

    • HiringPartner hiring: a Global Director, GSI & Strategic Alliance, "the role that decides which partners carry NetBrain into the enterprise", building "repeatable GSI consulting and delivery offerings" around change automation, incident reduction, compliance validation and troubleshooting; and a Strategic Technology Alliances Director for partners such as "ServiceNow, Dynatrace, ThousandEyes", measured on "activation and adoption of joint solutions". A Regional VP of Sales, EMEA will "Build, recruit, train, and manage a robust channel partner ecosystem across EMEA".Source
    • Your websiteSitemap (about 400 page, post, feature and resource URLs): 163 blog posts, 144 resources, 57 news items, 19 solution pages and nine integration pages (ServiceNow, Splunk, SolarWinds, Jira, Jira Cloud, ThousandEyes, Datadog, Infoblox, Cisco Cloud Control); no Dynatrace page and no comparison or alternatives pages. The /partner/ section has four pages, last updated August 2025 (R12 partner webinars). Named customer stories include CVS Health, CenterPoint Energy and Merck.Source
    • HiringProduct Marketing Manager (remote US, posted August 25, 2026): positioning "in a crowded network automation and observability space"; turns it into "sales decks, web copy, one-pagers, and enablement content"; brings "the Agentic NetOps narrative to life"; keeps "a working knowledge of the competitive landscape" and flags "where messaging is drifting or competitors are shifting their story"; reports into Solutions Marketing with the Director of Product Marketing.Source
  • 11

    NetBrain is hiring Strategic AEs in seven regions, from Florida to the Twin Cities, to close $1 million deals with long cycles. Enterprise network leaders trust peers more than vendors.

    Medium impactMedium effort First result in 1 quarter Strategic Account Executive

    First action

    Find one customer speaker per territory.

    How to measure it

    Opportunities from events

    Now
    –
    Target
    3 per event
    By
    2 quarters

    Steps

    1. 1

      Find speakers

      One per territory.

      Customer Success Manager 1 month

    2. 2

      Plan events

      Venue and agenda.

      Field Marketing 1 month

    3. 3

      Invite

      Named accounts.

      Strategic Account Executive 3 weeks

    4. 4

      Run

      Quarterly.

      Strategic Account Executive quarterly

    5. 5

      Follow up

      Playground offer.

      Strategic Account Executive 1 week

    6. 6

      Measure

      Pipeline per event.

      Senior Manager, Salesforce Platform Strategy & Delivery quarterly

    First result
    1 quarter
    Cost
    Event budget
    Owner
    Strategic Account Executive

    Smallest test

    Run the first in Boston.

    Why it works

    Run a quarterly roundtable in each territory with a local customer speaker, the TEI results and a hands-on Playground session, and invite named accounts.

    Peer events start relationships faster than cold outreach in long-cycle enterprise sales.

    Risks and how to handle them

    • Low attendance

      Keep them small, 10 to 15 people.

    Evidence

    • HiringStrategic Account Executives in seven territories (Boston/New England, Denver, Florida, New York Metro, Tennessee, Toronto and the Twin Cities), closing "multi-year deals with long sale cycles worth upwards of $1mm" and helping "GSI/MSP and Fortune 500 companies" with BDRs on assigned accounts.Source
    • News coverageA Forrester Total Economic Impact study commissioned by NetBrain (September 2026) found a 241% ROI and $5.9M net present value over three years for a composite organization, with 70% lower mean time to resolution, 70% less downtime from significant events, 85% less change execution and validation effort and 25% higher network team productivity. The homepage banner promotes it.Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
  • 12

    NetBrain's CSMs own renewals with targets of 90% gross and 105% net retention, and the Business Consultant is hired to run value reviews. A standard report makes value visible before renewal.

    High impactMedium effort First result in 2 quarters Customer Success Manager

    First action

    Pick the five usage measures to report.

    How to measure it

    NRR

    Now
    –
    Target
    105%+
    By
    4 quarters

    Steps

    1. 1

      Pick measures

      Five measures.

      Customer Success Manager 2 weeks

    2. 2

      Build report

      From usage data.

      Data Analytics Engineer 1 month

    3. 3

      Pilot

      Ten accounts.

      Customer Success Manager 1 quarter

    4. 4

      Add next steps

      Expansion use cases.

      Network Automation & AI Business Consultant ongoing

    5. 5

      Roll out

      All accounts.

      Customer Success Manager 1 quarter

    6. 6

      Measure

      GRR and NRR.

      Senior Manager, Salesforce Platform Strategy & Delivery quarterly

    First result
    2 quarters
    Cost
    Analytics time
    Owner
    Customer Success Manager

    Smallest test

    Send a manual report to five accounts.

    Why it works

    Generate a quarterly report per account: incidents diagnosed, automations run, hours saved, changes validated, compared with the TEI benchmarks. Use it in QBRs and to suggest the next use case.

    Customers renew and expand what they can prove to their own leadership.

    Risks and how to handle them

    • Missing usage data

      Start with what the platform logs.

    Evidence

    • HiringNetwork Automation & AI Business Consultant: leads "executive workshops", will "Quantify business outcomes (hours saved, MTTR improvement, change-risk reduction, tool consolidation)", run "periodic value reviews" and "Document customer success stories". Customer Success Managers in Boston and Austin own renewals with "GRR ≥ 90% and NRR ≥ 105%" as their metrics; another CSM is hired in Hyderabad.Source
    • News coverageA Forrester Total Economic Impact study commissioned by NetBrain (September 2026) found a 241% ROI and $5.9M net present value over three years for a composite organization, with 70% lower mean time to resolution, 70% less downtime from significant events, 85% less change execution and validation effort and 25% higher network team productivity. The homepage banner promotes it.Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
  • 13

    The Business Consultant is asked to document success stories, and NetBrain names only a few customers (CVS Health, CenterPoint Energy, Merck). The retail page's story is an unnamed Fortune 500 retailer.

    High impactMedium effort First result in 2 quarters Network Automation & AI Busin…

    First action

    List customers per industry.

    How to measure it

    Industries with a case study

    Now
    –
    Target
    8 of 8
    By
    2 quarters

    Steps

    1. 1

      List customers

      By industry.

      Customer Success Manager 1 week

    2. 2

      Ask

      Reference permission.

      Customer Success Manager 1 month

    3. 3

      Interview

      Value review data.

      Network Automation & AI Business Consultant monthly

    4. 4

      Write

      Short stories.

      Senior Solutions Marketing Manager monthly

    5. 5

      Publish

      On industry pages.

      Web team monthly

    6. 6

      Measure

      Views and influence.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Network Automation & AI Business Consultant

    Smallest test

    Write one airline story.

    Why it works

    Turn each value review with a positive result into a short case study, aiming for one named story per industry page within two quarters, with anonymised versions when names are not allowed.

    Industry buyers want peers, and vertical pages convert better with a named customer.

    Risks and how to handle them

    • Legal approvals

      Offer anonymised versions.

    Evidence

    • HiringNetwork Automation & AI Business Consultant: leads "executive workshops", will "Quantify business outcomes (hours saved, MTTR improvement, change-risk reduction, tool consolidation)", run "periodic value reviews" and "Document customer success stories". Customer Success Managers in Boston and Austin own renewals with "GRR ≥ 90% and NRR ≥ 105%" as their metrics; another CSM is hired in Hyderabad.Source
    • Your websiteSitemap (about 400 page, post, feature and resource URLs): 163 blog posts, 144 resources, 57 news items, 19 solution pages and nine integration pages (ServiceNow, Splunk, SolarWinds, Jira, Jira Cloud, ThousandEyes, Datadog, Infoblox, Cisco Cloud Control); no Dynatrace page and no comparison or alternatives pages. The /partner/ section has four pages, last updated August 2025 (R12 partner webinars). Named customer stories include CVS Health, CenterPoint Energy and Merck.Source
    • Your websiteThe Network Automation for Manufacturing page (linked from the Industries menu, checked twice on October 23, 2026) sets its canonical tag to the Retail page (/solution/network-automation-for-retail/) and is missing from the sitemap, so search engines are told to index Retail instead. The page itself has Merck figures ("40K+ Globally Managed Network Devices", "310+ Global Sites Connected", "800K+ Connected Devices in Manufacturing Environments"), IEC 62443 audit reports and "90%+ MTTR Reduction". The other industry pages (airlines, energy, federal, healthcare, oil and gas, retail, financial services) point their canonicals to themselves.Source
    • HiringSenior Solutions Marketing Manager (posted August 25, 2026): "Industry & Vertical Solution Plays", "identifying which verticals deserve a dedicated play" and treating "vertical solution development as a repeatable process so NetBrain can stand up a credible new vertical story"; "Partner Go-to-Market" with "co-branded positioning and sales assets"; keeping "a resource center, web section, or campaign library—organized and current".Source
  • 14

    NetBrain is hiring a Regional VP for EMEA to build direct sales and a channel, and it has a DORA page and an EMEA assessment training page. There is no EMEA hub that ties them together.

    Medium impactMedium effort First result in 2 quarters Regional Vice President of Sa…

    First action

    List EMEA customers and partners.

    How to measure it

    EMEA opportunities

    Now
    –
    Target
    +40%
    By
    3 quarters

    Steps

    1. 1

      List base

      Customers and partners.

      Regional Vice President of Sales, EMEA 2 weeks

    2. 2

      Build hub

      EMEA page.

      Web team 1 month

    3. 3

      Regulation content

      DORA and related.

      Senior Solutions Marketing Manager 1 month

    4. 4

      Partners

      Two distributors.

      Regional Vice President of Sales, EMEA 1 quarter

    5. 5

      Events

      London roundtable.

      Field Marketing 1 quarter

    6. 6

      Measure

      Pipeline.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    2 quarters
    Cost
    Event and translation budget
    Owner
    Regional Vice President of Sales, EMEA

    Smallest test

    Publish the EMEA hub with the DORA page.

    Why it works

    Build an EMEA page with DORA and NIS2-relevant content, EMEA partners, local customers, events and a regional demo route, and recruit two distributors through the partner kit.

    European buyers look for regional support and regulation knowledge before they engage a US vendor.

    Risks and how to handle them

    • Thin local proof

      Lead with partner stories.

    Evidence

    • HiringPartner hiring: a Global Director, GSI & Strategic Alliance, "the role that decides which partners carry NetBrain into the enterprise", building "repeatable GSI consulting and delivery offerings" around change automation, incident reduction, compliance validation and troubleshooting; and a Strategic Technology Alliances Director for partners such as "ServiceNow, Dynatrace, ThousandEyes", measured on "activation and adoption of joint solutions". A Regional VP of Sales, EMEA will "Build, recruit, train, and manage a robust channel partner ecosystem across EMEA".Source
    • Your websiteIndustry page descriptions: financial services reads "NetBrain Automation, IT Servier Delivery for Financial Servies, effectively reduces the number of infrastructure incidents..."; oil and gas is titled "IT Service Delivery for Oil and Gas" with the same template sentence. Retail has its own copy, an analysis of "25,257 incidents over six months at a leading retailer" and a Fortune 500 retailer story. New compliance pages cover OSFI ("39 OSFI compliance requirements"), DORA ("Only 1 in 3 EU financial institutions is fully DORA-compliant") and continuous network compliance assessment; the blog covers NERC CIP for energy.Source
    • Your websitePartner page: "Deliver Network Assessments in Hours with Automation", "Generate Recurring Revenue" through managed services, and benefits including development funds, lead sharing, deal registration, "Specific Partner Pricing & Margins" and a "Partner Assessment NFR Program". The MSP page "Powered by NetBrain" says "MSP revenues exceeded $300B in 2022".Source
  • 15

    NetBrain runs a certification (NCAA exam topics) and in-person and online training. Certified engineers carry NetBrain into new employers and become champions in deals.

    Medium impactLow effort First result in 2 quarters Training Developer

    First action

    Count certified engineers today.

    How to measure it

    Certifications per quarter

    Now
    –
    Target
    500
    By
    3 quarters

    Steps

    1. 1

      Package course

      Online prep.

      Training Developer 1 month

    2. 2

      Badge

      LinkedIn credential.

      Web team 2 weeks

    3. 3

      Promote

      YouTube and community.

      Demand Generation ongoing

    4. 4

      Directory

      Opt-in list.

      Web team 1 month

    5. 5

      Sales alerts

      Certified at target accounts.

      Senior Manager, Salesforce Platform Strategy & Delivery 1 month

    6. 6

      Measure

      Certs and influence.

      Senior Manager, Salesforce Platform Strategy & Delivery quarterly

    First result
    2 quarters
    Cost
    Training time
    Owner
    Training Developer

    Smallest test

    Make the associate exam free for a month.

    Why it works

    Offer a free online prep course and exam for the associate level, publish a badge for LinkedIn, list certified engineers who opt in, and tell sales when certified engineers work at target accounts.

    Engineers want portable credentials, and every certificate creates a future champion.

    Risks and how to handle them

    • Low completion

      Short modules.

    Evidence

    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
    • HiringNetwork Automation & AI Business Consultant: leads "executive workshops", will "Quantify business outcomes (hours saved, MTTR improvement, change-risk reduction, tool consolidation)", run "periodic value reviews" and "Document customer success stories". Customer Success Managers in Boston and Austin own renewals with "GRR ≥ 90% and NRR ≥ 105%" as their metrics; another CSM is hired in Hyderabad.Source
    • Google PageSpeedChrome UX Report for netbrain.com (real visitors, 75th percentile): Largest Contentful Paint 1.4 s, Interaction to Next Paint 90 ms, Cumulative Layout Shift 0.09, so real visitors pass Core Web Vitals. NetBrain's YouTube channel has 328 videos, 3,020 subscribers and about 504,000 views.Source
  • 16

    NetBrain has 328 YouTube videos but 3,020 subscribers. Engineers search for how to solve specific problems (BGP flaps, SD-WAN tunnels, firewall paths) more than for vendors.

    Medium impactMedium effort First result in 1 quarter Demand Generation

    First action

    List the 20 most common support topics.

    How to measure it

    YouTube subscribers

    Now
    –
    Target
    6,000
    By
    3 quarters

    Steps

    1. 1

      Pick topics

      From support tickets.

      Support 1 week

    2. 2

      Script

      Five-minute format.

      Product Marketing Manager weekly

    3. 3

      Record

      Screen and voice.

      Solutions Engineering weekly

    4. 4

      Publish

      Chapters and links.

      Demand Generation weekly

    5. 5

      Promote

      Community and LinkedIn.

      Demand Generation weekly

    6. 6

      Measure

      Sign-ups.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Demand Generation

    Smallest test

    Publish the SD-WAN tunnel episode.

    Why it works

    Publish a weekly five-minute video solving one common problem with NetBrain, using real symptoms (like the SD-WAN tunnel alerts in the retail analysis), with chapters and a Playground link.

    Problem-led videos rank in search and show the product working.

    Risks and how to handle them

    • Time cost

      Batch record monthly.

    Evidence

    • Google PageSpeedChrome UX Report for netbrain.com (real visitors, 75th percentile): Largest Contentful Paint 1.4 s, Interaction to Next Paint 90 ms, Cumulative Layout Shift 0.09, so real visitors pass Core Web Vitals. NetBrain's YouTube channel has 328 videos, 3,020 subscribers and about 504,000 views.Source
    • Your websiteIndustry page descriptions: financial services reads "NetBrain Automation, IT Servier Delivery for Financial Servies, effectively reduces the number of infrastructure incidents..."; oil and gas is titled "IT Service Delivery for Oil and Gas" with the same template sentence. Retail has its own copy, an analysis of "25,257 incidents over six months at a leading retailer" and a Fortune 500 retailer story. New compliance pages cover OSFI ("39 OSFI compliance requirements"), DORA ("Only 1 in 3 EU financial institutions is fully DORA-compliant") and continuous network compliance assessment; the blog covers NERC CIP for energy.Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    NetBrain runs assessments "using industry outage knowledge" and published a 25,257-incident analysis for a retailer. Aggregated, this is a dataset no digital twin or agentic rival publishes.

    High impactHigh effort First result in 3 quarters Senior Solutions Marketing Ma…

    First action

    Agree data rules with Legal.

    How to measure it

    Report downloads

    Now
    –
    Target
    1,500 in the first quarter
    By
    4 quarters

    Steps

    1. 1

      Data rules

      Anonymisation.

      Legal 1 month

    2. 2

      Collect data

      Assessments and Playground.

      Data Analytics Engineer 1 quarter

    3. 3

      Analyse

      By industry.

      Data Analytics Engineer 1 month

    4. 4

      Write

      Report.

      Senior Solutions Marketing Manager 1 month

    5. 5

      Launch

      Press and webinar.

      Demand Generation 1 month

    6. 6

      Use in sales

      Benchmarks.

      Strategic Account Executive ongoing

    7. 7

      Measure

      Leads and mentions.

      Senior Manager, Salesforce Platform Strategy & Delivery quarterly

    First result
    3 quarters
    Cost
    Design and PR budget
    Owner
    Senior Solutions Marketing Manager

    Smallest test

    Publish a retail-only edition.

    Why it works

    Publish yearly: the most common causes of incidents and failed changes by industry, time to resolve, and how automation changes them, anonymised and with a method note. Launch with press and a webinar.

    An owned outage dataset earns citations and gives sellers a benchmark for every prospect.

    Risks and how to handle them

    • Small sample

      Publish ranges and sample sizes.

    Evidence

    • Your websiteIndustry page descriptions: financial services reads "NetBrain Automation, IT Servier Delivery for Financial Servies, effectively reduces the number of infrastructure incidents..."; oil and gas is titled "IT Service Delivery for Oil and Gas" with the same template sentence. Retail has its own copy, an analysis of "25,257 incidents over six months at a leading retailer" and a Fortune 500 retailer story. New compliance pages cover OSFI ("39 OSFI compliance requirements"), DORA ("Only 1 in 3 EU financial institutions is fully DORA-compliant") and continuous network compliance assessment; the blog covers NERC CIP for energy.Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
    • News coverageA Forrester Total Economic Impact study commissioned by NetBrain (September 2026) found a 241% ROI and $5.9M net present value over three years for a composite organization, with 70% lower mean time to resolution, 70% less downtime from significant events, 85% less change execution and validation effort and 25% higher network team productivity. The homepage banner promotes it.Source
  • 18

    The pricing strategist is defining an explicit best-fit customer profile with "do not pursue" guidance, and a Salesforce platform leader is being hired. Strategic AEs and BDRs need a ranked list, not a territory map.

    High impactHigh effort First result in 2 quarters Senior Manager

    First action

    Draft the best-fit customer profile scoring fields.

    How to measure it

    Win rate, top-500 accounts

    Now
    –
    Target
    +20%
    By
    4 quarters

    Steps

    1. 1

      Define fields

      Fit and engagement.

      Pricing and Market Strategist 1 month

    2. 2

      Build scoring

      In Salesforce.

      Senior Manager, Salesforce Platform Strategy & Delivery 1 month

    3. 3

      Load data

      Intent and usage.

      Data Analytics Engineer 1 month

    4. 4

      Rank

      Top 500.

      Senior Manager, Salesforce Platform Strategy & Delivery 2 weeks

    5. 5

      Territory plans

      Per AE.

      Strategic Account Executive 1 month

    6. 6

      Review

      Quarterly.

      VP of Solutions Marketing quarterly

    First result
    2 quarters
    Cost
    Data tool cost
    Owner
    Senior Manager, Salesforce Platform Strategy & Delivery

    Smallest test

    Score one territory by hand.

    Why it works

    Score accounts on best-fit customer profile fit (network size, vendor mix, regulation, tools such as ServiceNow), engagement (Playground, TEI downloads, certified engineers) and timing, and route the top 500 to territory plans with tailored content.

    Focused effort on fit accounts raises win rates in long cycles.

    Risks and how to handle them

    • Bad data

      Review the top 100 by hand.

    Evidence

    • HiringPricing and Market Strategist, reporting to the VP of Solutions Marketing: "Pricing & Packaging, best-fit customer profile, and Competitive Commercial Intelligence"; designs "NetBrain's emerging SaaS offerings" (subscription, usage-based, hybrid, editions) and MSP models ("per-tenant, per-managed-device, white-label, pooled-license"), plus "the rules for when to sell direct vs. through a partner or MSP"; keeps "a sales-ready read on how competitors price, package, discount". "NetBrain is at an inflection point".Source
    • HiringStrategic Account Executives in seven territories (Boston/New England, Denver, Florida, New York Metro, Tennessee, Toronto and the Twin Cities), closing "multi-year deals with long sale cycles worth upwards of $1mm" and helping "GSI/MSP and Fortune 500 companies" with BDRs on assigned accounts.Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
  • 19

    NetBrain is designing SaaS editions and already lets engineers try it on their own configs in Playground. Today Playground ends in a sales conversation for every user.

    High impactHigh effort First result in 3 quarters Product Manager

    First action

    Define the device cap and price test.

    How to measure it

    Self-serve accounts

    Now
    –
    Target
    100
    By
    4 quarters

    Steps

    1. 1

      Define edition

      Limits and features.

      Product Manager 1 month

    2. 2

      Price test

      Two price points.

      Pricing and Market Strategist 1 month

    3. 3

      Build checkout

      Self-serve.

      Engineering 1 quarter

    4. 4

      Onboarding

      In-product guides.

      Product Manager 1 month

    5. 5

      Upgrade triggers

      To sales.

      Senior Manager, Salesforce Platform Strategy & Delivery 1 month

    6. 6

      Measure

      Conversion and expansion.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    Product Manager

    Smallest test

    Offer paid Playground extensions to ten users.

    Why it works

    Offer a time-limited or device-capped starter edition that a team can buy by card, with an upgrade path to the enterprise platform. Use it for mid-market and for teams inside large accounts.

    A low-friction start creates usage inside accounts before the big deal.

    Risks and how to handle them

    • Cannibalising enterprise deals

      Cap devices and features.

    Evidence

    • HiringPricing and Market Strategist, reporting to the VP of Solutions Marketing: "Pricing & Packaging, best-fit customer profile, and Competitive Commercial Intelligence"; designs "NetBrain's emerging SaaS offerings" (subscription, usage-based, hybrid, editions) and MSP models ("per-tenant, per-managed-device, white-label, pooled-license"), plus "the rules for when to sell direct vs. through a partner or MSP"; keeps "a sales-ready read on how competitors price, package, discount". "NetBrain is at an inflection point".Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
    • HiringProduct Marketing Manager (remote US, posted August 25, 2026): positioning "in a crowded network automation and observability space"; turns it into "sales decks, web copy, one-pagers, and enablement content"; brings "the Agentic NetOps narrative to life"; keeps "a working knowledge of the competitive landscape" and flags "where messaging is drifting or competitors are shifting their story"; reports into Solutions Marketing with the Director of Product Marketing.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    NetBrain has a "journey to Agentic NetOps" page, and rivals claim the agentic era too. Network leaders want to know where they stand before they buy agents.

    Medium impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Write the 12 questions.

    How to measure it

    Self-assessments completed

    Now
    –
    Target
    200 a quarter
    By
    2 quarters

    Steps

    1. 1

      Write questions

      Twelve.

      Product Marketing Manager 1 week

    2. 2

      Build

      Web form.

      Web team 2 weeks

    3. 3

      Result pages

      Per level.

      Product Marketing Manager 1 week

    4. 4

      Promote

      Email and ads.

      Demand Generation ongoing

    5. 5

      Route

      High scores to AEs.

      Senior Manager, Salesforce Platform Strategy & Delivery 1 week

    6. 6

      Measure

      Assessments to meetings.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Run the questions in a webinar poll.

    Why it works

    Build a 12-question self-assessment (visibility, automation, change, governance, AI readiness) that returns a maturity level, peer comparison and next steps, with the option of a workshop.

    A score creates a reason to talk and a map for the sale.

    Risks and how to handle them

    • Generic results

      Tailor by industry.

    Evidence

    • Competitor researchRivals' homepages: Forward Networks, "Best-in-Class Network Digital Twin Software"; IP Fabric, "The First Application-Aware Network Digital Twin"; Itential, "The Platform Defining the Agentic Era of Infrastructure", with governed AI agents; Gluware, "Intelligent Network Automation for the Agentic Era"; Selector, AI network observability that claims to "reduce MTTR by 85%".Source
    • HiringNetwork Automation & AI Business Consultant: leads "executive workshops", will "Quantify business outcomes (hours saved, MTTR improvement, change-risk reduction, tool consolidation)", run "periodic value reviews" and "Document customer success stories". Customer Success Managers in Boston and Austin own renewals with "GRR ≥ 90% and NRR ≥ 105%" as their metrics; another CSM is hired in Hyderabad.Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
  • 21

    NetBrain sells "governed" agents, and the CISO is often the one who blocks AI that changes production networks. Its energy content already addresses CISOs on NERC CIP.

    Medium impactLow effort First result in 1 quarter Product Marketing Manager

    First action

    Collect security questions from recent deals.

    How to measure it

    Security-stage delays

    Now
    –
    Target
    -30%
    By
    2 quarters

    Steps

    1. 1

      Collect questions

      Recent deals.

      Product Marketing Manager 1 week

    2. 2

      Write pack

      Controls and template.

      Product Marketing Manager 2 weeks

    3. 3

      Security review

      Internal check.

      Security 1 week

    4. 4

      Publish

      Gated pack.

      Web team 1 day

    5. 5

      CISO briefing

      Quarterly session.

      Demand Generation quarterly

    6. 6

      Measure

      Stage time.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Marketing Manager

    Smallest test

    Share a draft with three CISOs.

    Why it works

    Publish a pack for CISOs: what agents can and cannot do, approval flows, audit logs, rollback, and a policy template, plus a CISO briefing session.

    Removing the security objection early shortens the cycle for agent features.

    Risks and how to handle them

    • Over-promising controls

      Describe only shipped controls.

    Evidence

    • News coverageBlackstone closed a majority investment in NetBrain in January 2026 and a new chief executive took over; in July 2026 NetBrain appointed a new chief customer officer, chief revenue officer and chief marketing officer. Version 12.3 (February 2026) added AI agents, and an October 2, 2026 announcement covered governed Agentic NetOps agents.Source
    • Your websiteIndustry page descriptions: financial services reads "NetBrain Automation, IT Servier Delivery for Financial Servies, effectively reduces the number of infrastructure incidents..."; oil and gas is titled "IT Service Delivery for Oil and Gas" with the same template sentence. Retail has its own copy, an analysis of "25,257 incidents over six months at a leading retailer" and a Fortune 500 retailer story. New compliance pages cover OSFI ("39 OSFI compliance requirements"), DORA ("Only 1 in 3 EU financial institutions is fully DORA-compliant") and continuous network compliance assessment; the blog covers NERC CIP for energy.Source
    • Competitor researchRivals' homepages: Forward Networks, "Best-in-Class Network Digital Twin Software"; IP Fabric, "The First Application-Aware Network Digital Twin"; Itential, "The Platform Defining the Agentic Era of Infrastructure", with governed AI agents; Gluware, "Intelligent Network Automation for the Agentic Era"; Selector, AI network observability that claims to "reduce MTTR by 85%".Source
  • 22

    NetBrain's value grows with the runbooks and intents each customer builds, and it has a customer community. Most automations stay inside one account.

    Medium impactLow effort First result in 2 quarters Customer Success Manager

    First action

    Ask ten customers for one runbook each.

    How to measure it

    Community runbooks

    Now
    –
    Target
    200
    By
    3 quarters

    Steps

    1. 1

      Seed

      Ten customer runbooks.

      Customer Success Manager 1 month

    2. 2

      Library page

      In the community.

      Web team 1 month

    3. 3

      Review

      Remove sensitive data.

      Support ongoing

    4. 4

      Feature

      Monthly picks.

      Product Marketing Manager monthly

    5. 5

      Use in onboarding

      Starter packs.

      Customer Success Manager 1 quarter

    6. 6

      Measure

      Downloads and adoption.

      Senior Manager, Salesforce Platform Strategy & Delivery monthly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Customer Success Manager

    Smallest test

    Publish ten runbooks NetBrain wrote.

    Why it works

    Let customers share runbooks and intents (stripped of network details) in a community library, rate them, and feature the best monthly. Use popular ones as content and onboarding starters.

    Shared automations speed adoption for new customers and make NetBrain harder to replace.

    Risks and how to handle them

    • Sensitive configs

      Review every submission.

    Evidence

    • HiringNetwork Automation & AI Business Consultant: leads "executive workshops", will "Quantify business outcomes (hours saved, MTTR improvement, change-risk reduction, tool consolidation)", run "periodic value reviews" and "Document customer success stories". Customer Success Managers in Boston and Austin own renewals with "GRR ≥ 90% and NRR ≥ 105%" as their metrics; another CSM is hired in Hyderabad.Source
    • Your websiteNetBrain Playground free trial: "Upload your own config files and work 1-on-1 with a NetBrain expert" to map the network, run assessments "using industry outage knowledge" and troubleshoot with AI. The site also offers an Agentic NetOps ROI estimator, guided tours, and certification pages (NCAA exam topics).Source
    • Google PageSpeedChrome UX Report for netbrain.com (real visitors, 75th percentile): Largest Contentful Paint 1.4 s, Interaction to Next Paint 90 ms, Cumulative Layout Shift 0.09, so real visitors pass Core Web Vitals. NetBrain's YouTube channel has 328 videos, 3,020 subscribers and about 504,000 views.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

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ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 26, 2026, and cites them throughout. NetBrain did not commission, review or endorse it, and Programmable is not affiliated with NetBrain. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how NetBrain runs its business.

Something wrong, or do you represent NetBrain? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Manufacturing canonical fix, boilerplate, TEI on pages, Playground readouts, comparison pages and the compliance assessment offer.

  2. Days 31 to 6012 ideas

    Partner assessment practice, MSP relaunch, pricing explainer, Dynatrace story, territory roundtables, value reports, vertical case studies, EMEA hub, certification and YouTube; the maturity assessment and CISO pack.

  3. Days 61 to 904 ideas

    Commit to the outage report, best-fit customer profile account scoring and a self-serve starter edition; the runbook library.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value A live map of the whole multi-vendor network. The most cited problem: long outages and alert noise.

  • Faster troubleshooting and fewer escalations
  • Risky manual changes
  • In their words: “MTTR”

Market

Competitive landscape

4 competitors compared: Forward Networks, IP Fabric, Itential and Gluware.

  • Gap to exploit: Industry-specific automation proof
  • Forward Networks: Less focus on agentic operations
  • IP Fabric: Smaller enterprise footprint

Hiring signals

NetBrain's hiring rebuilds go-to-market around Agentic NetOps.

  • Senior Solutions Marketing Manager: Repeatable vertical and partner plays. Ideas 1, 6, 17.
  • Product Marketing Manager: Agentic NetOps positioning against rivals. Ideas 2, 3, 5.
  • Pricing and Market Strategist: SaaS, MSP pricing and best-fit customer profile. Ideas 8, 9, 18.

From the team that wrote this playbook

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  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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