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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 8
  • Big bets · 3
  • Wildcards · 4
  • How we can help
Generated Oct 18, 2026
  1. Programmable
  2. Playbooks
  3. Ninth Wave
Ninth Wave logo

growth playbook · Oct 18, 2026

ninth-wave.com (opens in a new tab)

Ninth Wave growth playbook

Diagnosis

Ninth Wave connects 120M+ accounts and says it works with 7 of the top 10 US banks, but its hiring shows it is building the go-to-market of a company that now has to win new logos itself: a Director of Sales for the top 30 institutions, a Marketing Manager for SEO/SEM, content, events and PR, a Pre-Sales Engineer, a VP of Client Success and implementation managers, plus an engineer extending Compass.

Its pages still sell "full compliance" with a 1033 rule the CFPB is reconsidering, every case study is anonymous, and the strongest assets (the CFO survey, the AWS study, bank-side traffic data, the CEO's view on AI agents) are single posts.

This playbook turns them into openers for the top 30 banks, partner channels for smaller institutions, and packaged services.

Growth Score

7/10

Biggest Opportunity

Use what only Ninth Wave sees, bank-side open finance traffic and ERP connection gaps, to open the top 30 banks, while digital banking partners carry a packaged offer to smaller institutions.

Biggest Risk

Regulatory drift: if banks keep waiting for the CFPB, 1033-led selling stalls, and API networks and data platforms (Akoya, MX, Plaid) present themselves as the simpler choice.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Rewrite the 1033 message for a rule that is being rewritten

    Write the new hero line and the four "true under any rule" points, and have the CPO check them.

    High impact First result in 2 weeks
  2. 2

    Put names on the case studies you have already announced

    Email the Axos relationship owner asking for a named quote and two approved numbers.

    High impact First result in 3 weeks
  3. 3

    Take the draft and duplicate pages out of the index

    Make the list of pages to redirect, merge or remove.

    Medium impact First result in 2 weeks

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 11Fill-ins · 1Reconsider · 6
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    The homepage still sells "full compliance with Dodd Frank 1033 ruling", but the CFPB is reconsidering that rule and a court challenge is pending. Bank buyers who paused their 1033 projects read that line as out of date, and it is the first thing the new Marketing Manager's paid search will send people to.

    High impactLow effort First result in 2 weeks Marketing Manager

    First action

    Write the new hero line and the four "true under any rule" points, and have the CPO check them.

    How to measure it

    Readiness review requests

    Now
    –
    Target
    8 a month
    By
    60 days

    Steps

    1. 1

      Audit every 1033 claim

      List every page, PDF and ad that says "compliance" with 1033 or names a deadline.

      Marketing Manager 2 hours

    2. 2

      Write the readiness message

      Four points that hold under any final rule: FDX APIs, tokenized access, consent records, traffic visibility.

      Marketing Manager 1 day

    3. 3

      Add the status box

      A dated three-line "Where 1033 stands" summary with links to the CFPB notice and the proposed rule when it comes.

      Marketing Manager 2 hours

    4. 4

      Legal and product review

      The CPO and counsel approve the wording; nothing promises compliance with a rule not yet final.

      Chief Product Officer 3 days

    5. 5

      Replace the call to action

      A 30-minute readiness review booked with the Pre-Sales Engineer.

      Marketing Manager 2 hours

    6. 6

      Brief sales

      One paragraph the Director of Sales can use when a bank says "we are waiting for the CFPB".

      Director of Sales 1 hour

    First result
    2 weeks
    Cost
    $0 plus legal review
    Owner
    Marketing Manager

    Smallest test

    Swap the homepage line and the call to action only, and compare demo requests for four weeks.

    Why it works

    Replace the compliance promise with a readiness promise that holds whatever the final rule says: FDX-standard APIs, OAuth tokens instead of screen scraping, consent records per app, and traffic visibility. Add a short, dated "Where 1033 stands" box that the team updates when the CFPB acts, and a "1033 readiness review" call to action for banks deciding what to do now.

    Banks still have to stop screen scraping, govern aggregators and meet commercial clients' demand for direct connections whether or not the deadlines move. Selling the work that survives any version of the rule turns regulatory uncertainty from a reason to wait into a reason to talk.

    Ready to use

    ChecklistTrue under any version of 1033

    [ ] Customers connect apps through APIs, not shared passwords
    [ ] Each app connection has its own token you can revoke
    [ ] Consent is recorded per customer, per account, per app
    [ ] You can see every aggregator and app pulling data, and how much
    [ ] Your APIs follow the FDX standard
    [ ] Commercial clients can connect their ERP directly
    [ ] Support knows what to do when a connection breaks

    Risks and how to handle them

    • The rule changes again

      Date the status box and assign the Marketing Manager to update it within a week of any CFPB action.

    • Looks like less urgency

      Lead with what commercial clients and aggregators demand today, not with the deadline.

    Evidence

    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
    • Search resultsSection 1033: the CFPB's November 2024 personal financial data rights rule is being reconsidered. An August 22, 2025 advance notice asked about who can act as a consumer's representative, fees for access, security and privacy, and in August 2026 the CFPB said it plans to propose a rule reconsidering the 2024 rule; a challenge by the Bank Policy Institute and the Kentucky Bankers Association is pending.Source
    • HiringMarketing Manager (posted July 2026, New York office five days a week, $120k–$150k plus stock options, reports to the COO): run email, organic and paid social and SEO/SEM in HubSpot; write case studies, blogs, white papers and industry reports; build sales enablement (collateral, presentations, playbooks); lead trade shows and custom events; own website updates, media outreach and PR; report ROI, CPC and CPL from Salesforce and HubSpot; manage the budget. Open Banking / Open Finance marketing experience is required.Source
  • 02

    All five case studies are anonymous ("Leading Business Bank", "a prominent San Francisco based Fintech"), while Ninth Wave's own posts publicly name Axos Bank, Candescent, Q2, Narmi and Plaid. A bank buyer comparing vendors trusts a named peer far more than a mystery one.

    High impactLow effort First result in 3 weeks Marketing Manager

    First action

    Email the Axos relationship owner asking for a named quote and two approved numbers.

    How to measure it

    Named customer or partner stories live

    Now
    –
    Target
    3
    By
    90 days

    Steps

    1. 1

      List what is already public

      Every bank, platform and partner named in Ninth Wave releases.

      Marketing Manager 2 hours

    2. 2

      Ask Axos first

      A named quote and two numbers they will approve.

      Director of Sales 1 week

    3. 3

      Add a named section

      Partner and customer logos with one line each, on the case studies and partners pages.

      Marketing Manager 1 day

    4. 4

      Rewrite one story

      Turn the NetSuite business-bank case study into a named one if the bank agrees.

      Marketing Manager 2 days

    5. 5

      Use it in sales

      A one-page PDF for each named story for follow-ups and RFPs.

      Marketing Manager 1 day

    6. 6

      Set a cadence

      One named story a month, asked for at each QBR.

      VP of Client Success Ongoing

    Who to approach

    • Axos Bank

      Already announced an expanded relationship.

    • Candescent

      Digital banking provider that extended the partnership.

    • Q2

      Announced integration.

    First result
    3 weeks
    Cost
    $0
    Owner
    Marketing Manager

    Smallest test

    Add the named partner section alone and watch whether the case studies page gets more clicks through to Contact.

    Why it works

    Ask Axos Bank for a named version of its story, and turn the partner announcements (Candescent, Q2, Narmi, Plaid, Sage) into a "Who we work with" section on the case studies and partners pages with logos where allowed. Rewrite one anonymous case study per month as a named one, with numbers.

    Senior bank buyers check references before a first meeting. Named proof that is already public costs nothing to show and gives the Director of Sales something to send after a cold call.

    Risks and how to handle them

    • Banks will not be named

      Use named platform partners and named people (a title and quote) with the bank kept as "a top 25 US bank".

    Evidence

    • Your websitePartners page: "8 of the top 10 Wealth Managers" and "7 of the top 10 U.S. banks" with one unattributed quote. Case Studies page: five stories, all anonymous ("Leading Business Bank Relies on Ninth Wave to Achieve ERP Connectivity", "A prominent San Francisco based Fintech", a "large financial institution" serving property managers and HOAs).Source
    • Your websiteNamed relationships in Ninth Wave's own posts: Axos Bank expanding its relationship, Candescent extending its partnership, an integration with Q2's digital banking platform, a Narmi partnership, Plaid preferred partner for 1033 (October 2024), Dragonfly Financial Technologies, and the Sage Marketplace partner program (July 2026).Source
    • HiringMarketing Manager (posted July 2026, New York office five days a week, $120k–$150k plus stock options, reports to the COO): run email, organic and paid social and SEO/SEM in HubSpot; write case studies, blogs, white papers and industry reports; build sales enablement (collateral, presentations, playbooks); lead trade shows and custom events; own website updates, media outreach and PR; report ROI, CPC and CPL from Salesforce and HubSpot; manage the budget. Open Banking / Open Finance marketing experience is required.Source
  • 03

    Search engines and AI assistants can read /draft-integrations/, an old Xero page beside the new one, a "Screen Scraping 2" copy of an older post and a COVID-19 message. Duplicates split rankings, and a bank evaluator who lands on a draft or a 2020 notice sees a vendor that does not keep house.

    Medium impactLow effort First result in 2 weeks Marketing Manager

    First action

    Make the list of pages to redirect, merge or remove.

    How to measure it

    Draft, old and duplicate URLs indexed

    Now
    –
    Target
    0
    By
    2 weeks

    Steps

    1. 1

      List the pages

      Draft, old, duplicate and outdated pages from the sitemap.

      Marketing Manager 1 hour

    2. 2

      Decide each one

      Redirect, merge or remove, with the target URL.

      Marketing Manager 1 hour

    3. 3

      Merge the posts

      One current "Open banking vs screen scraping" post with the best of both.

      Marketing Manager 1 day

    4. 4

      Set redirects

      301 redirects for every retired URL.

      Marketing Manager 2 hours

    5. 5

      Fix dates

      Stop bulk updates from changing every post's modified date.

      Marketing Manager 1 hour

    6. 6

      Resubmit

      Submit the sitemap in Search Console and check coverage a week later.

      Marketing Manager 30 minutes

    First result
    2 weeks
    Cost
    $0
    Owner
    Marketing Manager

    Smallest test

    Redirect the draft and old Xero pages first and check they drop out of the index.

    Why it works

    Redirect each duplicate to its current page, merge the two screen-scraping posts into one updated post, unpublish the draft, retire the COVID page, and fix the modified dates so updates mean something. Then re-submit the sitemap.

    This is cleanup that makes every later SEO dollar the Marketing Manager spends count, and it removes the most obvious signs of neglect from a site regulated buyers read closely.

    Risks and how to handle them

    • Redirect breaks a link partners use

      Check backlinks to each URL before removing it.

    Evidence

    • Your websiteSitemap (199 URLs): /draft-integrations/ is live and indexable (a full business-banking page titled "Open Finance API"); /ninth-wave-platform/old-xero-integration/ is live next to the current Xero page; "Open Banking vs Screen Scraping 2" (October 8, 2026) duplicates the original post; a COVID-19 readiness message is still listed; dozens of older posts carry a July 1, 2026 modified date.Source
    • programmable.infoChrome UX Report for ninth-wave.com: largest contentful paint 4.77 s at the 75th percentile, 45% slower than a year earlier (Google rates 2.5 s or less as good); layout shift 0.17 (good is 0.1 or less). No newsletter, no YouTube channel; developer docs on Docusaurus at developer.ninth-wave.com, with API documents behind a registration form.Source
  • 04

    The survey says 85% of finance leaders without a direct bank-to-ERP connection would switch banks for one. That is a threat a treasury head can take to their boss, but today it sits in a year-old release that was re-posted with two dates.

    High impactLow effort First result in 3 weeks Director of Sales

    First action

    Draft the template using one bank in the current pipeline.

    How to measure it

    Second meetings after the note

    Now
    –
    Target
    5 a month
    By
    60 days

    Steps

    1. 1

      Draft the template

      Survey numbers, ERP mix, current feeds, the cost of doing nothing.

      Marketing Manager 1 day

    2. 2

      Check each bank

      Which ERP marketplaces list the bank today; which feeds are file-based.

      Pre-Sales Engineer 1 hour a bank

    3. 3

      Fill the first ten

      Ten notes for the Director of Sales's top targets.

      Marketing Manager 3 days

    4. 4

      Fix the release

      Show the original 2025 date only and add a short 2026 note.

      Marketing Manager 30 minutes

    5. 5

      Send and follow up

      Note after the first call, follow-up a week later.

      Director of Sales Ongoing

    6. 6

      Track

      Log in Salesforce which notes led to a second meeting.

      Director of Sales Ongoing

    First result
    3 weeks
    Cost
    $0
    Owner
    Director of Sales

    Smallest test

    Send five notes this week and count second meetings.

    Why it works

    Build a one-page note per target bank: the survey findings, which ERPs and accounting systems that bank's commercial clients are likely to run, whether the bank offers direct feeds to them today, and what a connection would save. The Director of Sales sends it after the first call. Refresh the release so it shows one honest date.

    Banks move when they fear losing commercial deposits. A note with their own name on it turns a generic statistic into a specific risk, and it gives the new Director of Sales a reason to call senior line-of-business leaders.

    Risks and how to handle them

    • Survey is a year old

      Say so plainly and plan the 2026 edition (idea 11).

    • Guessing a bank's client mix

      Present it as likely mix from public listings, and ask in discovery.

    Evidence

    • Your websiteSurvey release dated September 25, 2025 ("CFOs Speak"), re-posted with "Posted on October 8, 2025 September 28, 2026": of 200 senior finance leaders at companies with $50M+ revenue, 85% of those without a direct bank-to-ERP connection would switch banks to get one; finance teams with one save nearly six hours a week; 38% said it would significantly increase the number of products they use from the bank.Source
    • HiringDirector of Sales (posted May 2026, $110k–$150k base plus commission): build a pipeline of new-name clients and sell to existing ones; present to senior line-of-business and technology leaders; orchestrate the solutions engineer, legal, finance and executives; write enterprise-wide account plans. Requires 15+ years selling into the top 30 financial institutions and representing the company at 3–4 trade shows a year.Source
    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
  • 05

    Real Chrome users wait 4.77 seconds for the main content, 45% slower than a year ago, and the layout jumps (0.17). The Marketing Manager is about to own SEO/SEM and CPL; slow pages raise the cost of every click.

    Medium impactMedium effort First result in 1 month Marketing Manager

    First action

    Run PageSpeed Insights on the homepage and the 1033 page and list the top three causes.

    How to measure it

    Mobile largest contentful paint

    Now
    –
    Target
    under 2.5 s
    By
    90 days

    Steps

    1. 1

      Measure

      PageSpeed on the top five landing pages.

      Marketing Manager 1 hour

    2. 2

      Images

      Serve hero images in modern formats at the right size.

      Marketing Manager 1 day

    3. 3

      Scripts

      Delay non-essential scripts and the toolbar.

      Marketing Manager 1 day

    4. 4

      Layout

      Reserve space for banners so content does not jump.

      Marketing Manager 2 hours

    5. 5

      Landing pages

      One light page per product for paid search.

      Marketing Manager 3 days

    6. 6

      Check monthly

      Chrome UX numbers each month.

      Marketing Manager 30 minutes a month

    First result
    1 month
    Cost
    $500 for a WordPress performance contractor
    Owner
    Marketing Manager

    Smallest test

    Fix the homepage hero image alone and recheck the lab score.

    Why it works

    Compress the hero images, defer the Elementor scripts and the accessibility toolbar until after load, reserve space for the cookie and banner elements, and give paid search its own light landing page for each product.

    Speed is one of the few site changes that improves both rankings and paid conversion, and the measure is public, so progress is easy to show.

    Risks and how to handle them

    • Plugins break

      Test on a staging copy first.

    Evidence

    • programmable.infoChrome UX Report for ninth-wave.com: largest contentful paint 4.77 s at the 75th percentile, 45% slower than a year earlier (Google rates 2.5 s or less as good); layout shift 0.17 (good is 0.1 or less). No newsletter, no YouTube channel; developer docs on Docusaurus at developer.ninth-wave.com, with API documents behind a registration form.Source
    • HiringMarketing Manager (posted July 2026, New York office five days a week, $120k–$150k plus stock options, reports to the COO): run email, organic and paid social and SEO/SEM in HubSpot; write case studies, blogs, white papers and industry reports; build sales enablement (collateral, presentations, playbooks); lead trade shows and custom events; own website updates, media outreach and PR; report ROI, CPC and CPL from Salesforce and HubSpot; manage the budget. Open Banking / Open Finance marketing experience is required.Source
  • 06

    Compass cut integration testing by up to 95%, but a bank can only see it in a sales meeting and the API documents sit behind a registration form. A technical evaluator wants to try before they take a meeting.

    High impactMedium effort First result in 1 month Pre Sales Engineer

    First action

    Decide what a gap report shows with sample data only, so no customer data is needed on day one.

    How to measure it

    Gap reports that turn into calls

    Now
    –
    Target
    6 a month
    By
    90 days

    Steps

    1. 1

      Define the report

      Five checks Compass already does that are safe to show.

      Pre-Sales Engineer 1 day

    2. 2

      Sample data first

      Run it on public sample files; uploads come later.

      AI Java Developer 1 week

    3. 3

      Security review

      No customer data stored; clear terms.

      Chief Product Officer 3 days

    4. 4

      Build the page

      Explain, show, ask for an email for the full report.

      Marketing Manager 2 days

    5. 5

      Route leads

      Every report goes to the Pre-Sales Engineer with the file's gaps.

      Pre-Sales Engineer 2 hours

    6. 6

      Promote it

      Link from the AWS release, the docs and LinkedIn.

      Marketing Manager 2 hours

    First result
    1 month
    Cost
    About two weeks of engineering
    Owner
    Pre Sales Engineer

    Smallest test

    Post a recorded walkthrough of a sample gap report and count requests for a live one.

    Why it works

    A public page where a bank or aggregator uploads (or picks a sample of) a Postman collection or FDX mapping and gets a short gap report: which FDX fields are missing, which formats differ, what Compass would fix. The full report needs a call.

    It shows the AWS study's claim working on the visitor's own files and gives the Pre-Sales Engineer a qualified technical lead with context before the first meeting.

    Risks and how to handle them

    • Banks will not upload files

      Start with sample files and a recorded walkthrough of a real (anonymized) mapping.

    • Gives away too much

      Show the gap count and categories; keep fixes for the call.

    Evidence

    • Your websiteSeptember 14, 2026 release with AWS: Compass, launched in March and built on Amazon Bedrock AgentCore, cut onboarding integration testing by up to 95% in a jointly written study, replacing spreadsheet- and email-driven onboarding between banks, aggregators and fintechs with self-service answers.Source
    • HiringAI Java Developer: extend Compass, a Spring Boot application on OpenSearch and AWS Bedrock (Knowledge Bases and Agents) that helps U.S. banks publish, monitor and govern their open-banking / FDX data-sharing APIs, ingesting bank-supplied Postman collections, configuration files and FDX mapping spreadsheets.Source
    • programmable.infoChrome UX Report for ninth-wave.com: largest contentful paint 4.77 s at the 75th percentile, 45% slower than a year earlier (Google rates 2.5 s or less as good); layout shift 0.17 (good is 0.1 or less). No newsletter, no YouTube channel; developer docs on Docusaurus at developer.ninth-wave.com, with API documents behind a registration form.Source

This quarter 8

The core plays for the next three months.

  • 07

    The Director of Sales must open the top 30 financial institutions. Every bank can be checked from the outside: which ERP and accounting marketplaces (NetSuite, Xero, Sage, QuickBooks, Workday) list a direct feed for it, and which still rely on file downloads.

    High impactMedium effort First result in 6 weeks Director of Sales

    First action

    Build the audit for three target banks and two of their peers.

    How to measure it

    First meetings with top-30 banks

    Now
    –
    Target
    6
    By
    1 quarter

    Steps

    1. 1

      Pick the banks

      The top 30 list with the Director of Sales's priorities.

      Director of Sales 2 hours

    2. 2

      Map the listings

      For each ERP, which banks have direct feeds.

      Pre-Sales Engineer 1 week

    3. 3

      Build the template

      Gaps, peers, survey cost, the Ninth Wave fix.

      Marketing Manager 2 days

    4. 4

      Write ten audits

      Ten priority banks first.

      Pre-Sales Engineer 1 week

    5. 5

      Send personally

      From the Director of Sales to the treasury or commercial digital head.

      Director of Sales Ongoing

    6. 6

      Keep it fresh

      Update the map each quarter and resend changes.

      Pre-Sales Engineer 1 day a quarter

    First result
    6 weeks
    Cost
    $0
    Owner
    Director of Sales

    Smallest test

    Send three audits and see whether any get a reply within two weeks.

    Why it works

    For each target bank, the Pre-Sales Engineer builds a short audit: the ERPs where it has a direct feed, where its peers do and it does not, and what the CFO survey says that costs. The Director of Sales opens with the audit, not a pitch.

    A bank's treasury head rarely knows where they stand against peers. Showing them a specific gap, built from public listings, earns the first meeting with the senior line-of-business leaders the role targets.

    Risks and how to handle them

    • Listings are incomplete

      Call it a public view and invite the bank to correct it in a meeting.

    Evidence

    • HiringDirector of Sales (posted May 2026, $110k–$150k base plus commission): build a pipeline of new-name clients and sell to existing ones; present to senior line-of-business and technology leaders; orchestrate the solutions engineer, legal, finance and executives; write enterprise-wide account plans. Requires 15+ years selling into the top 30 financial institutions and representing the company at 3–4 trade shows a year.Source
    • HiringPre-Sales Engineer ($65k–$85k): the technical lead in customer presentations, the author of responses to information and proposal requests, and the liaison who brings the market back into a "market-driven product roadmap". Familiarity with OFX, FDX and BAI2, OAuth2, and ERP/accounting systems (NetSuite, Microsoft Dynamics, Sage) is listed.Source
    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
    • Your websiteSurvey release dated September 25, 2025 ("CFOs Speak"), re-posted with "Posted on October 8, 2025 September 28, 2026": of 200 senior finance leaders at companies with $50M+ revenue, 85% of those without a direct bank-to-ERP connection would switch banks to get one; finance teams with one save nearly six hours a week; 38% said it would significantly increase the number of products they use from the bank.Source
  • 08

    Q2, Candescent and Narmi already partner with Ninth Wave and sell to hundreds of banks and credit unions. Each announcement was a single press release.

    High impactMedium effort First result in 1 quarter VP

    First action

    Ask each platform's partner manager for one joint webinar date this quarter.

    How to measure it

    Opportunities from platform partners

    Now
    –
    Target
    8
    By
    2 quarters

    Steps

    1. 1

      Rank partners

      By reach and fit: Q2, Candescent, Narmi first.

      VP, Strategic Partnerships 1 day

    2. 2

      Build the package

      What a partner client buys, in one page.

      Marketing Manager 2 days

    3. 3

      Marketplace listings

      Get listed with that package.

      VP, Strategic Partnerships 1 month

    4. 4

      Joint webinar

      One per partner per quarter, with a client speaker.

      Marketing Manager 2 weeks each

    5. 5

      User conferences

      A session or booth at each partner's event.

      Marketing Manager Per event

    6. 6

      Measure

      Partner source field in Salesforce.

      Marketing Manager 1 hour

    Who to approach

    • Q2

      Digital banking platform with an announced integration.

    • Candescent

      Extended its partnership with Ninth Wave.

    • Narmi

      Digital banking for community institutions; partner.

    First result
    1 quarter
    Cost
    Event and sponsorship fees
    Owner
    VP, Strategic Partnerships

    Smallest test

    Run one joint webinar with one partner and count registrants from new banks.

    Why it works

    With each platform: a joint webinar for its clients, a listing in its partner marketplace with a clear package, a shared case study, and a joint booth or session at its user conference. Track partner-sourced pipeline separately.

    Platform partners reach the community and regional banks that a three-person sales team cannot call, and their recommendation carries weight with a bank's digital team.

    Risks and how to handle them

    • Partners prefer their own features

      Position Ninth Wave on what they do not build: commercial ERP feeds and support.

    Evidence

    • Your websiteNamed relationships in Ninth Wave's own posts: Axos Bank expanding its relationship, Candescent extending its partnership, an integration with Q2's digital banking platform, a Narmi partnership, Plaid preferred partner for 1033 (October 2024), Dragonfly Financial Technologies, and the Sage Marketplace partner program (July 2026).Source
    • HiringMarketing Manager (posted July 2026, New York office five days a week, $120k–$150k plus stock options, reports to the COO): run email, organic and paid social and SEO/SEM in HubSpot; write case studies, blogs, white papers and industry reports; build sales enablement (collateral, presentations, playbooks); lead trade shows and custom events; own website updates, media outreach and PR; report ROI, CPC and CPL from Salesforce and HubSpot; manage the budget. Open Banking / Open Finance marketing experience is required.Source
    • HiringDirector of Sales (posted May 2026, $110k–$150k base plus commission): build a pipeline of new-name clients and sell to existing ones; present to senior line-of-business and technology leaders; orchestrate the solutions engineer, legal, finance and executives; write enterprise-wide account plans. Requires 15+ years selling into the top 30 financial institutions and representing the company at 3–4 trade shows a year.Source
  • 09

    Ninth Wave's own article says tier two and three banks have five or six security staff and connections start breaking after three or four months. That is exactly the bank that cannot run open finance alone.

    High impactMedium effort First result in 1 quarter VP of Client Success

    First action

    Price the tier from current support hours per connected client.

    How to measure it

    New deals that include Managed Services

    Now
    –
    Target
    50%
    By
    2 quarters

    Steps

    1. 1

      Cost it

      Support hours per client from ticket data.

      VP of Client Success 1 week

    2. 2

      Define tiers

      What is included, response times, monthly report.

      VP of Client Success 3 days

    3. 3

      Write the page

      Problem, package, price range, proof.

      Marketing Manager 2 days

    4. 4

      Proof

      Get the top five bank retention story approved, even anonymously.

      VP of Client Success 2 weeks

    5. 5

      Sales training

      When to lead with it.

      Director of Sales 1 hour

    6. 6

      Report

      Attach rate and renewal each quarter.

      VP of Client Success Quarterly

    First result
    1 quarter
    Cost
    $0
    Owner
    VP of Client Success

    Smallest test

    Offer the package to two current clients at renewal.

    Why it works

    A fixed-price Managed Services tier for regional and community banks: onboarding, ERP support, monitoring and a monthly connection health report. Sell it with the platform, not after it, and use the top five US bank retention story as proof.

    Smaller banks buy outcomes, not platforms. A packaged service removes the staffing objection and creates recurring revenue the new VP of Client Success can grow.

    Risks and how to handle them

    • Margins on services

      Cap included hours and use Compass to automate common tickets.

    Evidence

    • Your website"The Hidden Cost of Open Finance Support" (September 16, 2026): bank support teams cannot support NetSuite, Quicken, Xero, Workday, Carta or Monarch; connections that run smoothly for three to four months then start to break; tier two and three banks have five or six security staff against 100+ at the largest; the Managed Services page cites a retention case study from a top five US bank.Source
    • HiringVP of Client Success (posted October 16, 2026, $160k–$195k, reports to the COO): lead Client Success and Production Support, run Quarterly Business Reviews, own ticket, SLA, repeat-incident and satisfaction metrics, use AI tools for ticket analysis and QBR materials, and coordinate the handoff from onboarding; Sales keeps ownership of client relationships. Two Project Managers for large client implementations (contract to hire) are also open.Source
    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
  • 10

    The Director of Sales will represent Ninth Wave at three or four shows a year, and the Marketing Manager owns booth logistics. With few shows, every one has to produce meetings.

    High impactMedium effort First result in Next event Marketing Manager

    First action

    List next year's candidate events and score them with the Director of Sales.

    How to measure it

    Target-bank meetings per show

    Now
    –
    Target
    10
    By
    Next show

    Steps

    1. 1

      List events

      Candidate shows and partner conferences for 2027.

      Marketing Manager 1 day

    2. 2

      Score them

      Target attendees, cost, speaking chances.

      Marketing Manager 1 day

    3. 3

      Pick 3–4

      With the Director of Sales.

      Director of Sales 1 hour

    4. 4

      Pre-book

      Outreach to target banks four weeks before.

      Director of Sales 2 weeks

    5. 5

      Host a dinner

      Ten treasury or digital leaders, one topic.

      Marketing Manager Per event

    6. 6

      Follow up

      Within 48 hours, with the bank's audit (idea 7).

      Director of Sales 2 days

    First result
    Next event
    Cost
    Show and dinner budgets
    Owner
    Marketing Manager

    Smallest test

    Pre-book meetings for one event and compare with the last show.

    Why it works

    Score candidate events (AFP for treasurers, FDX's own events for open-finance owners, Money20/20 and Finovate for digital leaders, partner user conferences) by how many target-bank decision makers attend. Before each, book meetings with target banks; at each, host a small treasury dinner.

    A booth without booked meetings rarely pays back for a small team. Pre-booked meetings and a dinner turn a show into a week of senior conversations.

    Risks and how to handle them

    • Low attendance from targets

      Prefer smaller partner events where target banks are customers.

    Evidence

    • HiringMarketing Manager (posted July 2026, New York office five days a week, $120k–$150k plus stock options, reports to the COO): run email, organic and paid social and SEO/SEM in HubSpot; write case studies, blogs, white papers and industry reports; build sales enablement (collateral, presentations, playbooks); lead trade shows and custom events; own website updates, media outreach and PR; report ROI, CPC and CPL from Salesforce and HubSpot; manage the budget. Open Banking / Open Finance marketing experience is required.Source
    • HiringDirector of Sales (posted May 2026, $110k–$150k base plus commission): build a pipeline of new-name clients and sell to existing ones; present to senior line-of-business and technology leaders; orchestrate the solutions engineer, legal, finance and executives; write enterprise-wide account plans. Requires 15+ years selling into the top 30 financial institutions and representing the company at 3–4 trade shows a year.Source
    • Your websiteNamed relationships in Ninth Wave's own posts: Axos Bank expanding its relationship, Candescent extending its partnership, an integration with Q2's digital banking platform, a Narmi partnership, Plaid preferred partner for 1033 (October 2024), Dragonfly Financial Technologies, and the Sage Marketplace partner program (July 2026).Source
  • 11

    The Marketing Manager is asked for industry reports, and Ninth Wave sees traffic across 120M+ connected accounts through its Portal: which apps and aggregators pull data, how often, and what breaks. Nobody else publishes that from the bank side.

    High impactMedium effort First result in 2 months Marketing Manager

    First action

    Agree with the CPO which aggregate measures are safe to publish under client contracts.

    How to measure it

    Bank downloads of each edition

    Now
    –
    Target
    150
    By
    First edition

    Steps

    1. 1

      Agree what is safe

      Aggregated, no client named, contract check.

      Chief Product Officer 1 week

    2. 2

      Pull the data

      Portal traffic by category over the quarter.

      AI Java Developer 3 days

    3. 3

      Write it

      Ten charts, one page each, one headline finding.

      Marketing Manager 1 week

    4. 4

      Brief press

      Two trade reporters before release.

      Marketing Manager 1 week

    5. 5

      Release

      Gated full report, open summary.

      Marketing Manager 1 day

    6. 6

      Repeat quarterly

      Same measures so trends build.

      Marketing Manager Quarterly

    First result
    2 months
    Cost
    Design about $2,000
    Owner
    Marketing Manager

    Smallest test

    Publish one chart (API share versus scraping) on LinkedIn and see the response.

    Why it works

    A quarterly report with anonymized, aggregated numbers: API share versus screen scraping, the fastest-growing apps, ERP connection growth, breakage causes. Each edition goes to press, partners and every target bank, with a gated full version.

    Original data gets coverage and links, and it positions Ninth Wave as the authority banks quote in board decks.

    Risks and how to handle them

    • Client contracts restrict data use

      Publish only aggregates the contracts allow and have clients opt in to be counted.

    Evidence

    • HiringMarketing Manager (posted July 2026, New York office five days a week, $120k–$150k plus stock options, reports to the COO): run email, organic and paid social and SEO/SEM in HubSpot; write case studies, blogs, white papers and industry reports; build sales enablement (collateral, presentations, playbooks); lead trade shows and custom events; own website updates, media outreach and PR; report ROI, CPC and CPL from Salesforce and HubSpot; manage the budget. Open Banking / Open Finance marketing experience is required.Source
    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
    • Your website"The Hidden Cost of Open Finance Support" (September 16, 2026): bank support teams cannot support NetSuite, Quicken, Xero, Workday, Carta or Monarch; connections that run smoothly for three to four months then start to break; tier two and three banks have five or six security staff against 100+ at the largest; the Managed Services page cites a retention case study from a top five US bank.Source
    • Your websiteSurvey release dated September 25, 2025 ("CFOs Speak"), re-posted with "Posted on October 8, 2025 September 28, 2026": of 200 senior finance leaders at companies with $50M+ revenue, 85% of those without a direct bank-to-ERP connection would switch banks to get one; finance teams with one save nearly six hours a week; 38% said it would significantly increase the number of products they use from the bank.Source
  • 12

    The CEO's article says AI agents are now requesting bank data through APIs built for people, that no vendor covers it all, and that Treasury guidance makes it a risk requirement. Ninth Wave already issues tokens, records consent and sees all traffic.

    High impactHigh effort First result in 1 quarter Chief Product Officer

    First action

    List what the platform already does for agent traffic and what is on the roadmap.

    How to measure it

    Risk or security meetings

    Now
    –
    Target
    5
    By
    1 quarter

    Steps

    1. 1

      Map capabilities

      Today versus roadmap, honestly.

      Chief Product Officer 3 days

    2. 2

      Write the guide

      The seven criteria from the article as a checklist.

      Marketing Manager 1 week

    3. 3

      Build the page

      Problem, criteria, how Ninth Wave fits.

      Marketing Manager 2 days

    4. 4

      Webinar

      With a bank CISO or the CISO advisor.

      Marketing Manager 3 weeks

    5. 5

      Sales play

      When to bring it into existing deals.

      Director of Sales 1 hour

    6. 6

      Feed the roadmap

      Questions from risk buyers to product.

      Pre-Sales Engineer Ongoing

    First result
    1 quarter
    Cost
    Webinar platform cost
    Owner
    Chief Product Officer

    Smallest test

    Post the checklist on LinkedIn and count requests for the full guide.

    Why it works

    A page and a downloadable evaluation guide for "governing AI agent access to customer data", showing how Connect and Portal identify agent traffic, limit scope and revoke access, plus a webinar for bank risk and security teams.

    Security and risk leaders are a second buyer inside the bank with their own budget. A new category with a clear checklist gives Ninth Wave a reason to talk to them now.

    Risks and how to handle them

    • Claims ahead of the product

      Label roadmap items clearly.

    Evidence

    • Your websiteCEO George Anderson's September 30, 2026 article "AI Agent Access Control and Protection Platforms for Banks" profiles ten platforms, says no vendor has solved every aspect, and cites the U.S. Treasury Department's Financial Services AI Risk Management Framework (February 2026) as making AI agent governance a material risk requirement.Source
    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
    • HiringAI Java Developer: extend Compass, a Spring Boot application on OpenSearch and AWS Bedrock (Knowledge Bases and Agents) that helps U.S. banks publish, monitor and govern their open-banking / FDX data-sharing APIs, ingesting bank-supplied Postman collections, configuration files and FDX mapping spreadsheets.Source
  • 13

    The Pre-Sales Engineer answers information and proposal requests and leads technical presentations; the Director of Sales faces Akoya, Axway, MX and Codat. Each answer is written from scratch today.

    Medium impactMedium effort First result in 1 month Pre Sales Engineer

    First action

    Collect the last ten RFPs and pull the repeating questions.

    How to measure it

    Days to answer an RFP

    Now
    –
    Target
    under 5
    By
    1 quarter

    Steps

    1. 1

      Collect RFPs

      The last ten.

      Pre-Sales Engineer 1 day

    2. 2

      Write answers

      Top 100 questions.

      Pre-Sales Engineer 2 weeks

    3. 3

      Competitor comparisons

      Akoya, Axway, MX, Codat, Plaid.

      Marketing Manager 1 week

    4. 4

      Review

      Product and legal sign-off.

      Chief Product Officer 1 week

    5. 5

      Store

      In the CRM or a shared drive with owners.

      Pre-Sales Engineer 1 day

    6. 6

      Update

      After every RFP.

      Pre-Sales Engineer Ongoing

    Who to approach

    • Akoya

      API-only data access network for financial institutions.

    • Axway Amplify Open Banking

      API management and open banking compliance.

    • MX

      Financial data platform with data access.

    • Codat

      Banking infrastructure for commercial sales teams.

    First result
    1 month
    Cost
    $0
    Owner
    Pre Sales Engineer

    Smallest test

    Use the library on the next RFP and time it.

    Why it works

    A library of approved answers for the 100 most common RFP questions, plus one competitor comparison per rival: where they win, where Ninth Wave wins (commercial ERP feeds, managed support, Compass), and the questions to ask.

    Faster, consistent answers win more RFPs and free the Pre-Sales Engineer for demos.

    Risks and how to handle them

    • Goes stale

      Owner per section and a quarterly review.

    Evidence

    • HiringPre-Sales Engineer ($65k–$85k): the technical lead in customer presentations, the author of responses to information and proposal requests, and the liaison who brings the market back into a "market-driven product roadmap". Familiarity with OFX, FDX and BAI2, OAuth2, and ERP/accounting systems (NetSuite, Microsoft Dynamics, Sage) is listed.Source
    • Competitor researchRivals selling to the same banks: Akoya ("100% API-connected data sharing" and regulatory compliance for financial institutions), Axway Amplify Open Banking (API management and compliance), MX (a financial data platform with Data Access), and Codat (banking infrastructure for commercial card and treasury sales teams). Plaid is a partner and also offers banks its own API connection.Source
    • HiringDirector of Sales (posted May 2026, $110k–$150k base plus commission): build a pipeline of new-name clients and sell to existing ones; present to senior line-of-business and technology leaders; orchestrate the solutions engineer, legal, finance and executives; write enterprise-wide account plans. Requires 15+ years selling into the top 30 financial institutions and representing the company at 3–4 trade shows a year.Source
  • 14

    The Director of Sales is hired for the top 30 financial institutions, and the Marketing Manager owns digital channels. Running both as one plan focuses budget on the accounts that matter.

    High impactMedium effort First result in 1 quarter Marketing Manager

    First action

    Build the buying-group list for the first ten banks.

    How to measure it

    Top-30 accounts with an active conversation

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Buying groups

      Four roles per bank.

      Marketing Manager 1 week

    2. 2

      Ads

      Matched audiences on LinkedIn.

      Marketing Manager 3 days

    3. 3

      Content per bank

      Audit plus report.

      Marketing Manager Ongoing

    4. 4

      Sequences

      Personal outreach from the Director of Sales.

      Director of Sales Ongoing

    5. 5

      Weekly review

      Who engaged, who to call.

      Director of Sales 30 minutes a week

    6. 6

      Report

      Pipeline from the 30.

      Marketing Manager Monthly

    First result
    1 quarter
    Cost
    LinkedIn budget about $3,000 a month
    Owner
    Marketing Manager

    Smallest test

    Run ads to ten banks for a month and compare reply rates with untargeted outreach.

    Why it works

    For each of the top 30: the buying group (treasury management, commercial digital, open banking, security), LinkedIn ads matched to those people, the bank's audit (idea 7) and the traffic report (idea 11) as content, and a monthly review of engagement with the Director of Sales.

    A small number of large accounts justify personal effort, and coordinated ads make cold outreach warmer.

    Risks and how to handle them

    • Small audiences cost more

      Keep it to named accounts and cap spend.

    Evidence

    • HiringDirector of Sales (posted May 2026, $110k–$150k base plus commission): build a pipeline of new-name clients and sell to existing ones; present to senior line-of-business and technology leaders; orchestrate the solutions engineer, legal, finance and executives; write enterprise-wide account plans. Requires 15+ years selling into the top 30 financial institutions and representing the company at 3–4 trade shows a year.Source
    • HiringMarketing Manager (posted July 2026, New York office five days a week, $120k–$150k plus stock options, reports to the COO): run email, organic and paid social and SEO/SEM in HubSpot; write case studies, blogs, white papers and industry reports; build sales enablement (collateral, presentations, playbooks); lead trade shows and custom events; own website updates, media outreach and PR; report ROI, CPC and CPL from Salesforce and HubSpot; manage the budget. Open Banking / Open Finance marketing experience is required.Source
    • Your websitePartners page: "8 of the top 10 Wealth Managers" and "7 of the top 10 U.S. banks" with one unattributed quote. Case Studies page: five stories, all anonymous ("Leading Business Bank Relies on Ninth Wave to Achieve ERP Connectivity", "A prominent San Francisco based Fintech", a "large financial institution" serving property managers and HOAs).Source

Big bets 3

Larger plays that can change the trajectory.

  • 15

    The CFPB's notice asked whether banks may charge for data access, and Ninth Wave already sells a way for banks to "monetize open finance data sharing". If fees are allowed, banks will need metering, contracts and billing fast.

    High impactHigh effort First result in When the rule is final Chief Product Officer

    First action

    Interview five client banks on whether and how they would charge aggregators.

    How to measure it

    Pilot commitments

    Now
    –
    Target
    3
    By
    When the rule is final

    Steps

    1. 1

      Interview banks

      Five conversations.

      Chief Product Officer 1 month

    2. 2

      Metering

      Portal reports per aggregator.

      AI Java Developer 1 month

    3. 3

      Templates

      Pricing and agreement terms, reviewed by counsel.

      Chief Product Officer 1 month

    4. 4

      Scenario plan

      Fees allowed, capped, or not allowed.

      Chief Product Officer 1 week

    5. 5

      Pilot list

      Banks ready to start.

      Director of Sales Ongoing

    6. 6

      Launch

      When the final rule is published.

      Marketing Manager 1 week

    First result
    When the rule is final
    Cost
    Engineering time
    Owner
    Chief Product Officer

    Smallest test

    One workshop with a client bank on pricing scenarios.

    Why it works

    Prepare a "data access pricing" offer: Portal metering by aggregator, a pricing model template, agreement terms and reporting, ready to switch on when the final rule is clear. Talk to five banks now about how they would price.

    Being ready on day one turns a rule change into revenue for the bank and a reason to buy Ninth Wave.

    Risks and how to handle them

    • Fees are not allowed

      The metering still serves the traffic report and agent governance.

    • Aggregator backlash

      Keep Ninth Wave neutral: the bank sets prices.

    Evidence

    • Search resultsSection 1033: the CFPB's November 2024 personal financial data rights rule is being reconsidered. An August 22, 2025 advance notice asked about who can act as a consumer's representative, fees for access, security and privacy, and in August 2026 the CFPB said it plans to propose a rule reconsidering the 2024 rule; a challenge by the Bank Policy Institute and the Kentucky Bankers Association is pending.Source
    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
    • Your websiteNamed relationships in Ninth Wave's own posts: Axos Bank expanding its relationship, Candescent extending its partnership, an integration with Q2's digital banking platform, a Narmi partnership, Plaid preferred partner for 1033 (October 2024), Dragonfly Financial Technologies, and the Sage Marketplace partner program (July 2026).Source
  • 16

    Compass replaces the back-and-forth between banks, aggregators and fintechs. Every aggregator integrates with many banks and feels the same pain on its side.

    High impactHigh effort First result in 2 quarters Chief Product Officer

    First action

    Ask Plaid and two other aggregators which part of bank onboarding costs them most.

    How to measure it

    Paying aggregator or fintech accounts

    Now
    –
    Target
    5
    By
    2 quarters

    Steps

    1. 1

      Interview aggregators

      Three conversations.

      Chief Product Officer 3 weeks

    2. 2

      Scope self-service

      What they can do without a bank's help.

      Chief Product Officer 2 weeks

    3. 3

      Build accounts

      Tenant-scoped access.

      AI Java Developer 1 quarter

    4. 4

      Pricing

      Per bank connection.

      Chief Product Officer 1 week

    5. 5

      Launch with one partner

      Plaid or another aggregator first.

      VP, Strategic Partnerships 1 month

    6. 6

      Measure

      Onboarding time per bank.

      Pre-Sales Engineer Ongoing

    First result
    2 quarters
    Cost
    Engineering for one quarter
    Owner
    Chief Product Officer

    Smallest test

    Give one aggregator read access to one willing bank's mapping and measure time saved.

    Why it works

    A self-service Compass account for aggregators and fintechs: upload test collections, see each bank's mapping, get answers without tickets. Price by bank connection. Each bank that joins makes it more useful to the others.

    Charging the other side of the network creates a new revenue line and a pull from aggregators who ask their banks to join.

    Risks and how to handle them

    • Banks object to sharing mappings

      Each bank chooses what aggregators can see.

    Evidence

    • Your websiteSeptember 14, 2026 release with AWS: Compass, launched in March and built on Amazon Bedrock AgentCore, cut onboarding integration testing by up to 95% in a jointly written study, replacing spreadsheet- and email-driven onboarding between banks, aggregators and fintechs with self-service answers.Source
    • HiringAI Java Developer: extend Compass, a Spring Boot application on OpenSearch and AWS Bedrock (Knowledge Bases and Agents) that helps U.S. banks publish, monitor and govern their open-banking / FDX data-sharing APIs, ingesting bank-supplied Postman collections, configuration files and FDX mapping spreadsheets.Source
    • Your websiteNamed relationships in Ninth Wave's own posts: Axos Bank expanding its relationship, Candescent extending its partnership, an integration with Q2's digital banking platform, a Narmi partnership, Plaid preferred partner for 1033 (October 2024), Dragonfly Financial Technologies, and the Sage Marketplace partner program (July 2026).Source
  • 17

    The original rule gave smaller institutions years longer, and a pause gives them time but not staff. They buy through their digital banking and core providers.

    High impactHigh effort First result in 2 quarters VP

    First action

    Model a bundle price that works at a smaller institution's budget.

    How to measure it

    Institutions live on the bundle

    Now
    –
    Target
    15
    By
    4 quarters

    Steps

    1. 1

      Size the market

      Institutions on each partner platform.

      VP, Strategic Partnerships 2 weeks

    2. 2

      Define the bundle

      Fixed scope and price.

      Chief Product Officer 2 weeks

    3. 3

      Partner terms

      Revenue share or referral.

      VP, Strategic Partnerships 1 month

    4. 4

      Launch with one

      The most engaged partner first.

      VP, Strategic Partnerships 1 month

    5. 5

      Onboarding playbook

      Standard steps with Compass.

      VP of Client Success 1 month

    6. 6

      Scale

      Add partners.

      VP, Strategic Partnerships Ongoing

    First result
    2 quarters
    Cost
    Partner management time
    Owner
    VP, Strategic Partnerships

    Smallest test

    Pilot with three institutions from one partner.

    Why it works

    A fixed-scope bundle (FDX APIs, consent, Portal, Managed Services, ERP feeds for business clients) priced for institutions under a size threshold and sold through Q2, Candescent, Narmi and Dragonfly as a menu item.

    One partner agreement can reach hundreds of institutions, and a fixed bundle cuts sales cycles.

    Risks and how to handle them

    • Low margins on small banks

      Standardize onboarding and use Managed Services pricing.

    Evidence

    • Your websiteNamed relationships in Ninth Wave's own posts: Axos Bank expanding its relationship, Candescent extending its partnership, an integration with Q2's digital banking platform, a Narmi partnership, Plaid preferred partner for 1033 (October 2024), Dragonfly Financial Technologies, and the Sage Marketplace partner program (July 2026).Source
    • Your website"The Hidden Cost of Open Finance Support" (September 16, 2026): bank support teams cannot support NetSuite, Quicken, Xero, Workday, Carta or Monarch; connections that run smoothly for three to four months then start to break; tier two and three banks have five or six security staff against 100+ at the largest; the Managed Services page cites a retention case study from a top five US bank.Source
    • Search resultsSection 1033: the CFPB's November 2024 personal financial data rights rule is being reconsidered. An August 22, 2025 advance notice asked about who can act as a consumer's representative, fees for access, security and privacy, and in August 2026 the CFPB said it plans to propose a rule reconsidering the 2024 rule; a challenge by the Bank Policy Institute and the Kentucky Bankers Association is pending.Source

Wildcards 4

Unexpected experiments, each with a cheap way to test it.

  • 18

    The survey says 85% of finance leaders without a direct connection would switch banks for one. Those CFOs search for it, and no neutral page answers.

    Medium impactMedium effort First result in 2 months Marketing Manager

    First action

    Build the data for NetSuite and Xero first.

    How to measure it

    "Ask your bank" letters

    Now
    –
    Target
    50
    By
    2 quarters

    Steps

    1. 1

      Data

      Banks with direct feeds per ERP.

      Pre-Sales Engineer 2 weeks

    2. 2

      Page

      Simple search by ERP.

      Marketing Manager 1 week

    3. 3

      Letter

      A one-page request a CFO can send.

      Marketing Manager 2 days

    4. 4

      Client opt-in

      Client banks listed with their offer.

      VP of Client Success 2 weeks

    5. 5

      Promote

      CFO and controller communities.

      Marketing Manager Ongoing

    6. 6

      Follow up

      Tell each bank how many clients asked.

      Director of Sales Monthly

    First result
    2 months
    Cost
    $0
    Owner
    Marketing Manager

    Smallest test

    A NetSuite-only version shared in one controller community.

    Why it works

    A free finder: pick your ERP, see which banks offer a direct feed and how, with a "ask your bank" letter for CFOs whose bank does not. Ninth Wave client banks are listed first.

    It creates demand at the bank's customers, which pushes banks to call Ninth Wave, and it gives client banks a reason to want to be listed.

    Risks and how to handle them

    • Banks dislike being listed

      List only offerings that are public, and correct quickly.

    Evidence

    • Your websiteSurvey release dated September 25, 2025 ("CFOs Speak"), re-posted with "Posted on October 8, 2025 September 28, 2026": of 200 senior finance leaders at companies with $50M+ revenue, 85% of those without a direct bank-to-ERP connection would switch banks to get one; finance teams with one save nearly six hours a week; 38% said it would significantly increase the number of products they use from the bank.Source
    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
    • Your websiteNamed relationships in Ninth Wave's own posts: Axos Bank expanding its relationship, Candescent extending its partnership, an integration with Q2's digital banking platform, a Narmi partnership, Plaid preferred partner for 1033 (October 2024), Dragonfly Financial Technologies, and the Sage Marketplace partner program (July 2026).Source
  • 19

    Banks that connect through Ninth Wave offer something their commercial clients value but cannot see.

    Medium impactMedium effort First result in 2 months Chief Product Officer

    First action

    Design the badge and pitch it to two client banks at their next QBR.

    How to measure it

    Client banks using the badge

    Now
    –
    Target
    5
    By
    2 quarters

    Steps

    1. 1

      Design

      Badge and explainer.

      Marketing Manager 1 week

    2. 2

      Rules

      What a bank must have to use it.

      Chief Product Officer 1 week

    3. 3

      Pitch at QBRs

      Two banks first.

      VP of Client Success Next QBR

    4. 4

      Page per bank

      A short verified page.

      Marketing Manager 1 day each

    5. 5

      Track links

      Referrals from badges.

      Marketing Manager Ongoing

    6. 6

      Review yearly

      Re-verify.

      Pre-Sales Engineer Yearly

    First result
    2 months
    Cost
    $0
    Owner
    Chief Product Officer

    Smallest test

    Offer it to one bank.

    Why it works

    A badge and short explainer page per client bank ("Direct, secure connection to NetSuite, Xero and Sage, verified by Ninth Wave") the bank can place on its treasury pages and in onboarding emails.

    It helps the bank sell the feature, keeps Ninth Wave visible at renewal, and every badge links back.

    Risks and how to handle them

    • Bank brand rules

      Let the bank choose a plain-text version.

    Evidence

    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
    • Your websiteSurvey release dated September 25, 2025 ("CFOs Speak"), re-posted with "Posted on October 8, 2025 September 28, 2026": of 200 senior finance leaders at companies with $50M+ revenue, 85% of those without a direct bank-to-ERP connection would switch banks to get one; finance teams with one save nearly six hours a week; 38% said it would significantly increase the number of products they use from the bank.Source
    • HiringVP of Client Success (posted October 16, 2026, $160k–$195k, reports to the COO): lead Client Success and Production Support, run Quarterly Business Reviews, own ticket, SLA, repeat-incident and satisfaction metrics, use AI tools for ticket analysis and QBR materials, and coordinate the handoff from onboarding; Sales keeps ownership of client relationships. Two Project Managers for large client implementations (contract to hire) are also open.Source
  • 20

    Ninth Wave joined the Sage Marketplace partner program and integrates with NetSuite, Xero and Workday. Finance teams look for bank connections inside those marketplaces.

    Medium impactMedium effort First result in 1 quarter VP

    First action

    Check which marketplaces Ninth Wave is listed in today.

    How to measure it

    Requests from marketplace listings

    Now
    –
    Target
    20
    By
    2 quarters

    Steps

    1. 1

      Audit listings

      Where Ninth Wave appears now.

      VP, Strategic Partnerships 1 day

    2. 2

      Write listings

      Bank list, what it does, request form.

      Marketing Manager 1 week

    3. 3

      Submit

      Each marketplace's process.

      VP, Strategic Partnerships 1 month

    4. 4

      Route requests

      To the bank and to sales.

      Director of Sales Ongoing

    5. 5

      Conference session

      With a client bank.

      Marketing Manager Next event

    6. 6

      Measure

      Requests by marketplace.

      Marketing Manager Monthly

    First result
    1 quarter
    Cost
    Marketplace fees
    Owner
    VP, Strategic Partnerships

    Smallest test

    List on one marketplace and count requests.

    Why it works

    Listings in each ERP marketplace that explain which banks connect through Ninth Wave, with a request form that notifies the bank, plus a session at an ERP user conference with a client bank.

    It puts Ninth Wave where commercial clients look and turns their interest into requests banks cannot ignore.

    Risks and how to handle them

    • Marketplace rules

      Follow each one's listing terms.

    Evidence

    • Your websiteNamed relationships in Ninth Wave's own posts: Axos Bank expanding its relationship, Candescent extending its partnership, an integration with Q2's digital banking platform, a Narmi partnership, Plaid preferred partner for 1033 (October 2024), Dragonfly Financial Technologies, and the Sage Marketplace partner program (July 2026).Source
    • Your websiteHomepage: "120M+ Accounts Connected"; products Connect, Direct, 360°, Portal and Managed Services; integrations with NetSuite, Xero, Quicken, Sage, Microsoft Dynamics 365 Business Central, Workday and QuickBooks. It asks "Is Your Financial Institution Ready for Dodd-Frank 1033?" and promises to "Ensure full compliance with Dodd Frank 1033 ruling for retail bank and credit cards". There is no pricing page.Source
    • HiringPre-Sales Engineer ($65k–$85k): the technical lead in customer presentations, the author of responses to information and proposal requests, and the liaison who brings the market back into a "market-driven product roadmap". Familiarity with OFX, FDX and BAI2, OAuth2, and ERP/accounting systems (NetSuite, Microsoft Dynamics, Sage) is listed.Source
  • 21

    Ninth Wave's own article says connections break after three or four months when ERP vendors change their APIs, and the new VP of Client Success owns incidents and SLAs. Banks evaluating reliability have no way to see it.

    Medium impactMedium effort First result in 1 month VP of Client Success

    First action

    Pick a status page tool and list the components.

    How to measure it

    Client banks subscribed

    Now
    –
    Target
    80%
    By
    2 quarters

    Steps

    1. 1

      Components

      Each connection type.

      VP of Client Success 1 day

    2. 2

      Tool

      A hosted status page.

      VP of Client Success 1 day

    3. 3

      Monitoring

      Feed it from production checks.

      AI Java Developer 2 weeks

    4. 4

      Incident rules

      What gets posted, how fast.

      VP of Client Success 2 days

    5. 5

      Launch to clients

      At QBRs.

      VP of Client Success 1 month

    6. 6

      Use in sales

      Link it in RFPs.

      Pre-Sales Engineer Ongoing

    First result
    1 month
    Cost
    About $100 a month
    Owner
    VP of Client Success

    Smallest test

    Run it privately for client banks for a month first.

    Build the monitor. A live page fed by the public registries and re-checked every day. Usually live within days.

    Book a working session

    Why it works

    A status page by connection type (NetSuite, Xero, Sage, Quicken, aggregators) with uptime, incidents and fix times, plus alerts client banks can subscribe to.

    Showing reliability openly is rare and persuasive for regulated buyers, and it reduces "is it down?" tickets.

    Risks and how to handle them

    • Shows incidents publicly

      That is the point; pair it with fix times.

    Evidence

    • Your website"The Hidden Cost of Open Finance Support" (September 16, 2026): bank support teams cannot support NetSuite, Quicken, Xero, Workday, Carta or Monarch; connections that run smoothly for three to four months then start to break; tier two and three banks have five or six security staff against 100+ at the largest; the Managed Services page cites a retention case study from a top five US bank.Source
    • HiringVP of Client Success (posted October 16, 2026, $160k–$195k, reports to the COO): lead Client Success and Production Support, run Quarterly Business Reviews, own ticket, SLA, repeat-incident and satisfaction metrics, use AI tools for ticket analysis and QBR materials, and coordinate the handoff from onboarding; Sales keeps ownership of client relationships. Two Project Managers for large client implementations (contract to hire) are also open.Source
    • programmable.infoChrome UX Report for ninth-wave.com: largest contentful paint 4.77 s at the 75th percentile, 45% slower than a year earlier (Google rates 2.5 s or less as good); layout shift 0.17 (good is 0.1 or less). No newsletter, no YouTube channel; developer docs on Docusaurus at developer.ninth-wave.com, with API documents behind a registration form.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Monitors1A live page fed by the public registries and re-checked every day.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #13 (opens programmable.info in a new tab)

New accounts: 100,000 free credits with code BETA100K

Find the companies (opens programmable.info in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 18, 2026, and cites them throughout. Ninth Wave did not commission, review or endorse it, and Programmable is not affiliated with Ninth Wave. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Ninth Wave runs its business.

Something wrong, or do you represent Ninth Wave? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 306 ideas

    Rewrite the 1033 message, name the proof, clean the site, speed it up, put the CFO survey to work, and preview Compass.

  2. Days 31 to 608 ideas

    Gap audits, partner co-marketing, packaged Managed Services, event plan, the traffic report, AI agent governance, competitor comparisons and account-based campaigns.

  3. Days 61 to 907 ideas

    Decide the big bets and test the wildcards: access pricing, Compass for aggregators, the community bundle, the CFO finder, the badge, marketplaces and a status page.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value direct, tokenized connections instead of screen scraping. The most cited problem: uncertainty over what 1033 will require and when.

  • ERP feeds their business clients ask for
  • Connections that break after ERP or aggregator changes
  • In their words: “open finance”

Market

Competitive landscape

5 competitors compared: Akoya, Axway Amplify Open Banking, MX, Codat and 1 more.

  • Gap to exploit: Bank-side data on open finance traffic
  • Akoya: Less focus on commercial ERP feeds
  • Axway Amplify Open Banking: General platform, not open-finance specialist

Hiring signals

Ninth Wave has seven open roles in New York.

  • Director of Sales: New logos among the top 30 financial institutions, enterprise account plans, 3–4 shows a year. Ideas 4, 7, 10, 14.
  • Marketing Manager: SEO/SEM, content, industry reports, events, PR and enablement in HubSpot and Salesforce. Ideas 1, 2, 3, 5, 11, 14.
  • Pre-Sales Engineer: Technical presentations, RFP responses, FDX/OFX/BAI2 and ERP knowledge. Ideas 6, 7, 13.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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