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  • Plan
  • Roadmap
  • Research

On this page

  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 7
  • This quarter · 11
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 22, 2026
  1. Programmable
  2. Playbooks
  3. Nothing
Nothing logo

growth playbook · Oct 22, 2026

nothing.tech (opens in a new tab)

Nothing growth playbook

Diagnosis

Nothing has built a global direct store (57 storefronts, more than 10 languages) and is hiring to scale it: an Ecommerce Executive for localisation, launches and weekly trading, a Head of Data to stitch its systems together, a Growth Lead and PM for subscription AI software, a US product strategist, a San Francisco showroom and a US carrier push.

The quickest gains are on the site itself: localised stores that search engines only see in English, a sitemap with dead pages, product pages with no structured data or reviews, and old models and expired offers still indexed.

This playbook fixes those first, then builds the trading dashboard, subscription waitlist and bundle, carrier kit and showroom bookings, and bigger bets on owner data, trade-in and referrals.

Growth Score

7/10

Biggest Opportunity

Make the 17 translated stores visible in their own language to search engines, then add product data and reviews so every launch page sells in every market.

Biggest Risk

Apple, Samsung, Google Pixel and OnePlus own most of the shelf and search results; a new subscription in a crowded AI category needs proof and distribution before launch day.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Let Google see the German, French, Japanese and Spanish stores in their own language

    Inspect de.nothing.tech in Search Console and see which language Google rendered.

    High impact First result in 1 month
  2. 2

    Clean the sitemap: drop the 24 dead pages and the ten pages listed as sitemaps

    Remove the 24 dead URLs from the pages sitemap.

    High impact First result in 2 weeks
  3. 3

    Add product structured data to every product page, in every store

    Add JSON-LD to Headphone (1) Pro and test it.

    High impact First result in 1 month

02

Your idea portfolio

24 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 1Big bets · 11Fill-ins · 6Reconsider · 6
Effort →

Showing 24 of 24 ideas

This week 7

Quick wins with a clear first action.

  • 01

    Nothing tells search engines that de.nothing.tech is the German page, jp.nothing.tech the Japanese one and so on for 17 non-English locales. But those URLs only switch language when the browser asks for it; anyone arriving without that header, including Googlebot, which Google says crawls without Accept-Language, gets the English page with lang="en". So the German store is probably indexed in English, and German searchers see English titles and descriptions, or a competitor.

    High impactMedium effort First result in 1 month Head of DTC

    First action

    Inspect de.nothing.tech in Search Console and see which language Google rendered.

    How to measure it

    Organic clicks, non-English stores

    Now
    –
    Target
    +30%
    By
    90 days

    Steps

    1. 1

      Confirm the gap

      URL inspection for de, fr, jp, es and mx; note the rendered language.

      Ecommerce Executive 1 day

    2. 2

      Choose the model

      Local default per store, or one URL per language.

      Head of DTC 2 days

    3. 3

      Set defaults

      Serve the local language when no Accept-Language header is sent.

      Ecommerce Engineering 1 week

    4. 4

      Fix tags

      html lang, title, description and hreflang per language.

      Ecommerce Engineering 3 days

    5. 5

      Keep a switcher

      English stays one click away for visitors who want it.

      Ecommerce Executive 1 day

    6. 6

      QA every store

      Spot-check home, a phone, an audio and a collection page in each.

      Ecommerce Executive 1 week

    7. 7

      Measure

      Impressions and clicks by country in Search Console.

      Ecommerce Executive weekly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Head of DTC

    Smallest test

    Make German the default on de.nothing.tech and compare its Search Console data after a month.

    Why it works

    Make each store's default language its local one (German on de, Japanese on jp, Spanish on es and mx), or give every language its own URL (/en/ and /de/ on the same store) and point hreflang at the matching one. Set <html lang>, the title and the meta description per language. Then check each locale with Search Console's URL inspection and watch impressions by country.

    The 50-domain, 10-language setup the DTC team built is already there; this makes it visible to search. Local-language titles win clicks for product and launch searches in exactly the markets where Nothing is fighting Samsung, Apple and Pixel.

    Ready to use

    ChecklistLocale check per store

    [ ] Request with no Accept-Language returns the local language
    [ ] <html lang> matches the page language
    [ ] Title and meta description translated
    [ ] hreflang points to a URL that serves that language
    [ ] x-default points to the global or UK store
    [ ] Search Console URL inspection shows the local language
    [ ] Language switcher keeps English one click away

    Risks and how to handle them

    • Expats prefer English

      Keep the switcher and remember the choice in a cookie.

    • A ranking dip during the change

      Ship one store first (de) and watch two weeks before the rest.

    Evidence

    • Your websiteStore language, checked October 21, 2026: the store picker lists 57 storefronts (e.g. "Deutschland>>Deutsch / (EUR)", "日本>>日本語 / (JPY)", "México>>Español / (MXN)") and every page declares hreflang alternates such as de-de, fr-fr, ja-jp, ko-kr, es-mx, tr-tr and zh-tw. But a request with no Accept-Language header gets English: de.nothing.tech, fr, es, it, jp, kr, tw, th, tr and mx all return <html lang="en"> with English copy and the English meta description; the same de.nothing.tech URL returns German (<html lang="de">, "Studio-Präzision für unseren bisher fortschrittlichsten Kopfhörer") only when the browser asks for German.Source
    • Google Search CentralGoogle's guide to locale-adaptive pages: if a site "returns different content based on the perceived country or preferred language of the visitor, Google might not crawl, index, or rank all your content for different locales", because "the crawler sends HTTP requests without setting Accept-Language in the request header". Google recommends "separate locale URL configurations" annotated with hreflang.Source
    • HiringEcommerce Executive (London, posted September 9, 2026): DTC "run[s] direct commerce globally, owning the customer from first click to repeat purchase across more than 50 domains and over 10 languages". The role builds pages "across Nothing.tech and all regional storefronts", works "with regional teams to localise and adapt pages for their market, language and calendar", keeps "pricing and promos correct in every region", assists "with QA and testing of site changes", and supports "the weekly trading cadence" with GA4 reports. "As the site becomes the engine behind our growth, we're scaling how we build it."Source
    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
  • 02

    Nothing's sitemap index lists ten HTML pages as if they were sitemap files, and a third of the pages sitemap points at URLs that return 404, including /pages/about. Every product carries the same lastmod, so search engines cannot tell which pages changed.

    High impactLow effort First result in 2 weeks Ecommerce Executive

    First action

    Remove the 24 dead URLs from the pages sitemap.

    How to measure it

    Submitted URLs indexed

    Now
    –
    Target
    95%
    By
    60 days

    Steps

    1. 1

      Export

      All sitemap URLs with status codes.

      Ecommerce Executive 1 day

    2. 2

      Fix the index

      Only sitemap files in sitemap.xml.

      Ecommerce Engineering 1 day

    3. 3

      Drop dead URLs

      Remove 404s; swap redirects for targets.

      Ecommerce Engineering 1 day

    4. 4

      Real lastmod

      From product and page update times.

      Ecommerce Engineering 2 days

    5. 5

      Repeat per store

      All regional storefronts.

      Ecommerce Executive 3 days

    6. 6

      Resubmit

      In Search Console for each property.

      Ecommerce Executive 1 day

    7. 7

      Weekly check

      Alert on any non-200 URL in a sitemap.

      Ecommerce Executive weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Ecommerce Executive

    Smallest test

    Fix the UK pages sitemap and compare indexing in Search Console after two weeks.

    Why it works

    Rebuild the sitemap from live, indexable URLs only: real sitemap files in the index, the ten landing pages moved into a pages sitemap, 404s removed, redirects replaced by their targets, and lastmod set from the content's real update time. Do it per store, and add a weekly check.

    A clean sitemap gets new launch pages crawled faster, which matters when product pages go live on keynote day.

    Risks and how to handle them

    • Pages still linked internally

      Fix or redirect the links at the same time.

    Evidence

    • Your websiteSitemap (checked October 21, 2026): the index lists three real sitemaps plus ten HTML pages (/club-nothing, /drops, /offers, /phone-3-upgrade, /llms.txt, /nothing-os and others) as if they were sitemap files. Of the 76 URLs in the pages sitemap, 24 return 404 (including /pages/about, /pages/drops, /pages/nothing-trade-in-terms and /pages/phone-1) and 9 redirect. Every product URL carries the same lastmod (the moment the file was generated).Source
    • Your websiteProduct sitemap entries on the UK store include Phone (1) at £399 and Phone (2) at £699, "Aftersale Products" at £167.66, two insurance products whose URLs start "copy-of-", Mexico-only "MX Offline Exclusive" drops of Headphone (1) and Phone (3), and a London "#THE100 Drops Edition". /phone-3-upgrade says "Sorry, this offer is no longer available", and /drops still lists a 21 March (a) series drop.Source
    • HiringEcommerce Executive (London, posted September 9, 2026): DTC "run[s] direct commerce globally, owning the customer from first click to repeat purchase across more than 50 domains and over 10 languages". The role builds pages "across Nothing.tech and all regional storefronts", works "with regional teams to localise and adapt pages for their market, language and calendar", keeps "pricing and promos correct in every region", assists "with QA and testing of site changes", and supports "the weekly trading cadence" with GA4 reports. "As the site becomes the engine behind our growth, we're scaling how we build it."Source
  • 03

    None of Nothing's 73 product pages carries product markup, so Google has no machine-readable price, currency, stock or brand for £349 headphones or a £519 phone. OnePlus's UK store ships it.

    High impactMedium effort First result in 1 month Ecommerce Engineering

    First action

    Add JSON-LD to Headphone (1) Pro and test it.

    How to measure it

    Eligible product pages

    Now
    –
    Target
    100%
    By
    45 days

    Steps

    1. 1

      Map fields

      Shopify product data to schema.org.

      Ecommerce Engineering 2 days

    2. 2

      Build the component

      One JSON-LD block in the product template.

      Ecommerce Engineering 3 days

    3. 3

      Per-store prices

      Currency and price from each storefront.

      Ecommerce Engineering 2 days

    4. 4

      Policies

      Return and shipping details.

      Ecommerce Executive 1 day

    5. 5

      Validate

      Rich Results Test on 20 products.

      Ecommerce Executive 1 day

    6. 6

      Roll out

      All stores.

      Ecommerce Engineering 1 week

    7. 7

      Monitor

      Merchant listings report in Search Console.

      Ecommerce Executive weekly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Ecommerce Engineering

    Smallest test

    Mark up five best sellers on the UK store first.

    Why it works

    Output Product and Offer JSON-LD from Shopify data on each product page: name, brand (Nothing or CMF), images, GTIN, price and currency per store, availability, return policy and shipping details (free over £50, 30-day returns). Add ratings once reviews exist. Validate with the Rich Results Test and Merchant Center.

    Price and stock in search results lift click-through on product searches, and the same data feeds free merchant listings and AI shopping answers.

    Risks and how to handle them

    • Wrong prices in markup

      Generate from the same source as the page price.

    Evidence

    • Your websiteProduct pages: none of the 73 product URLs in the sitemap carries structured data (no JSON-LD or schema.org markup for product, price, availability or brand), and none shows customer ratings or reviews. Headphone (1) Pro is "£349", Phone (4a) Pro "£519". Every page repeats "Why buy on nothing.tech": free delivery over £50, 30-day returns, Klarna or PayPal at 0% interest, price match and a 24-month warranty. Phone (4a) Pro lists "Nothing OS with Essential AI tools".Source
    • Competitor researchRivals' own UK stores: OnePlus ("Phones, Tablets and Wearables") ships product structured data and about 70 hreflang alternates on its UK homepage; the Google Store sells "Pixel series phones, the latest Pixel Watch, Fitbit". Apple and Samsung hold the US carrier shelf Nothing calls a "stale duopoly".Source
    • Your websiteStore language, checked October 21, 2026: the store picker lists 57 storefronts (e.g. "Deutschland>>Deutsch / (EUR)", "日本>>日本語 / (JPY)", "México>>Español / (MXN)") and every page declares hreflang alternates such as de-de, fr-fr, ja-jp, ko-kr, es-mx, tr-tr and zh-tw. But a request with no Accept-Language header gets English: de.nothing.tech, fr, es, it, jp, kr, tw, th, tr and mx all return <html lang="en"> with English copy and the English meta description; the same de.nothing.tech URL returns German (<html lang="de">, "Studio-Präzision für unseren bisher fortschrittlichsten Kopfhörer") only when the browser asks for German.Source
  • 04

    Nothing published an llms.txt for AI assistants, with useful facts like over $1 billion in lifetime sales and 7 million devices. But the URL returns a 218 KB HTML page with the full menu wrapped around the Markdown, so tools that read llms.txt get mostly navigation code.

    Medium impactLow effort First result in 1 week Ecommerce Executive

    First action

    Serve the Markdown as text/plain.

    How to measure it

    Correct content type

    Now
    –
    Target
    Live
    By
    1 week

    Steps

    1. 1

      Strip the template

      Plain Markdown response.

      Ecommerce Engineering 2 hours

    2. 2

      Update facts

      Current lineup and figures.

      Brand Marketing Lead 1 day

    3. 3

      Add links

      Products, OS, support.

      Ecommerce Executive 2 hours

    4. 4

      Remove from index

      Not a sitemap.

      Ecommerce Executive 1 hour

    5. 5

      Per store?

      Decide if regions need their own.

      Head of DTC 1 day

    6. 6

      Update at launches

      Part of the launch checklist.

      Ecommerce Executive per launch

    First result
    1 week
    Cost
    $0
    Owner
    Ecommerce Executive

    Smallest test

    Fix the content type today.

    Why it works

    Serve /llms.txt as plain text (text/plain or text/markdown) with only the Markdown, keep it out of the HTML sitemap index, and add links to the current product lineup, Nothing OS and support. Update it at every launch.

    AI assistants answer more and more "which phone should I buy" questions; a clean file gives them current facts in Nothing's own words.

    Risks and how to handle them

    • Outdated claims

      Date the file and review it every launch.

    Evidence

    • Your websitenothing.tech/llms.txt is not a text file: it returns a 218 KB HTML page titled "llms.txt | Nothing | UK" with the full site menu, hreflang tags and the Markdown text inside it. The text says "By 2024, Nothing surpassed $1 billion in lifetime sales, selling over 7 million devices globally".Source
    • Your websiteSitemap (checked October 21, 2026): the index lists three real sitemaps plus ten HTML pages (/club-nothing, /drops, /offers, /phone-3-upgrade, /llms.txt, /nothing-os and others) as if they were sitemap files. Of the 76 URLs in the pages sitemap, 24 return 404 (including /pages/about, /pages/drops, /pages/nothing-trade-in-terms and /pages/phone-1) and 9 redirect. Every product URL carries the same lastmod (the moment the file was generated).Source
  • 05

    The UK store still serves Phone (1) at £399 and Phone (2) at £699 as indexable pages, "copy-of-" insurance URLs, Mexico-only offline exclusives, an expired Phone (3) upgrade offer and a March drop. Searchers landing there meet the past instead of Phone (4a) Pro.

    Medium impactLow effort First result in 2 weeks Ecommerce Executive

    First action

    List product pages for discontinued or other-market items.

    How to measure it

    Legacy-page conversion

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      List pages

      Discontinued, foreign and expired.

      Ecommerce Executive 1 day

    2. 2

      Decide each

      Keep, redirect or noindex.

      Head of DTC 1 day

    3. 3

      Add banners

      "Newer model" on kept pages.

      Ecommerce Executive 2 days

    4. 4

      Redirect

      Expired offers to /offers.

      Ecommerce Engineering 1 day

    5. 5

      Rename URLs

      Remove "copy-of-".

      Ecommerce Executive 1 day

    6. 6

      Track

      Landing-page conversion in GA4.

      Ecommerce Executive weekly

    First result
    2 weeks
    Cost
    $0
    Owner
    Ecommerce Executive

    Smallest test

    Add a successor banner to Phone (1) and Phone (2).

    Why it works

    For each old or foreign item, choose: keep (with a clear "newer model" banner linking to the successor), redirect to the successor, or noindex if it is market-only. Rename "copy-of-" URLs. Expired offers redirect to /offers.

    Old model pages often hold years of links and rankings; pointing them at today's range turns that traffic into sales.

    Risks and how to handle them

    • Support traffic for old models

      Keep support links on kept pages.

    Evidence

    • Your websiteProduct sitemap entries on the UK store include Phone (1) at £399 and Phone (2) at £699, "Aftersale Products" at £167.66, two insurance products whose URLs start "copy-of-", Mexico-only "MX Offline Exclusive" drops of Headphone (1) and Phone (3), and a London "#THE100 Drops Edition". /phone-3-upgrade says "Sorry, this offer is no longer available", and /drops still lists a 21 March (a) series drop.Source
    • Your websiteSitemap (checked October 21, 2026): the index lists three real sitemaps plus ten HTML pages (/club-nothing, /drops, /offers, /phone-3-upgrade, /llms.txt, /nothing-os and others) as if they were sitemap files. Of the 76 URLs in the pages sitemap, 24 return 404 (including /pages/about, /pages/drops, /pages/nothing-trade-in-terms and /pages/phone-1) and 9 redirect. Every product URL carries the same lastmod (the moment the file was generated).Source
    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
  • 06

    Pages under /pages/, including the student programme Nothing promotes on /offers, still run on an older theme with an "outdated browser" notice, a different menu and its own cart. A student following the offer lands in a different-looking shop.

    Medium impactMedium effort First result in 1 month Ecommerce Executive

    First action

    List the /pages/ URLs that still return 200.

    How to measure it

    Student page to purchase

    Now
    –
    Target
    +20%
    By
    60 days

    Steps

    1. 1

      List live pages

      Those returning 200.

      Ecommerce Executive 1 day

    2. 2

      Prioritise

      By traffic and revenue.

      Head of DTC 1 day

    3. 3

      Rebuild

      In the main CMS.

      Ecommerce Executive 2 weeks

    4. 4

      Redirect

      Old to new URLs.

      Ecommerce Engineering 1 day

    5. 5

      Localise

      Each store's version.

      Ecommerce Executive 1 week

    6. 6

      Retire theme

      After traffic drops to zero.

      Ecommerce Engineering 1 month

    First result
    1 month
    Cost
    Staff time only
    Owner
    Ecommerce Executive

    Smallest test

    Rebuild the student programme page first.

    Why it works

    Rebuild the live /pages/ that matter (student programme, sustainability, Soho store, product data, accessibility, ASHA support) as pages in the main storefront, redirect the old URLs and retire the old theme.

    One design and one cart means fewer lost sessions and fewer places to update prices and promos in every region.

    Risks and how to handle them

    • Forms tied to the old theme

      Rebuild support forms before redirecting them.

    Evidence

    • Your websitePages under /pages/, such as the sustainability page and the student programme, are served by an older storefront theme: "You are using an outdated browser" notice, a different menu ("Phones Audio Watches CMF Community Support"), its own cart and a region picker. The sustainability page says Phone (3) is "Built with 17.6% recycled materials across 53 components" with "a total carbon footprint of 53.2 kg CO2e".Source
    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
    • HiringEcommerce Executive (London, posted September 9, 2026): DTC "run[s] direct commerce globally, owning the customer from first click to repeat purchase across more than 50 domains and over 10 languages". The role builds pages "across Nothing.tech and all regional storefronts", works "with regional teams to localise and adapt pages for their market, language and calendar", keeps "pricing and promos correct in every region", assists "with QA and testing of site changes", and supports "the weekly trading cadence" with GA4 reports. "As the site becomes the engine behind our growth, we're scaling how we build it."Source
  • 07

    Launch and offer emails go out through Klaviyo on the nothing.tech domain, alongside Google Workspace and support tools, and a well-known consumer brand is an obvious target for fake "order" and "offer" emails.

    Medium impactLow effort First result in 1 month CRM Manager

    First action

    List every service that sends mail as nothing.tech.

    How to measure it

    Senders reviewed

    Now
    –
    Target
    100%
    By
    90 days

    Steps

    1. 1

      List senders

      Klaviyo, Workspace, support tools.

      IT 1 week

    2. 2

      Review

      Authentication for each sender.

      IT 2 weeks

    3. 3

      Enforce

      Keep policies at enforcement.

      IT 2 weeks

    4. 4

      Confirm

      Each sender passes.

      IT 1 week

    5. 5

      Monitor

      Monthly check.

      IT monthly

    6. 6

      BIMI

      Logo in inboxes.

      CRM Manager 1 month

    First result
    1 month
    Cost
    $0
    Owner
    CRM Manager

    Smallest test

    List the sending services this week.

    Why it works

    Review email authentication for all sending services (Klaviyo, Google Workspace and support tools) and keep policies at enforcement. Add BIMI later so the logo shows in inboxes.

    Authenticated mail protects customers and inbox placement, and BIMI makes launch emails stand out.

    Risks and how to handle them

    • Legitimate mail blocked

      Check each sender before changing a policy.

    Evidence

    • DNS checkPublic email authentication records reviewed October 21, 2026. Klaviyo sends newsletter and launch emails on the nothing.tech domain.Source

This quarter 11

The core plays for the next three months.

  • 08

    Nothing's product pages make strong design claims and offer a price match, but show no customer ratings or reviews. Shoppers comparing a £519 phone with Pixel and OnePlus look for other buyers' verdicts and leave to find them.

    High impactMedium effort First result in 1 quarter Head of DTC

    First action

    Email the last month's UK buyers of one product.

    How to measure it

    Conversion on reviewed products

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Pick a tool

      Works with headless Shopify and many languages.

      Head of DTC 2 weeks

    2. 2

      Request flow

      Email after delivery.

      CRM Manager 2 weeks

    3. 3

      Show reviews

      On product pages.

      Ecommerce Engineering 1 month

    4. 4

      Moderate

      Policy and replies.

      Customer Support ongoing

    5. 5

      Markup

      Ratings in JSON-LD.

      Ecommerce Engineering 1 week

    6. 6

      Test

      Conversion with and without.

      Ecommerce Executive 1 month

    First result
    1 quarter
    Cost
    Review tool subscription
    Owner
    Head of DTC

    Smallest test

    Collect reviews for Headphone (a) first.

    Why it works

    Collect verified reviews by email two weeks after delivery, show them per product and per store language, and feature reviewer and press quotes on launch pages. Add rating markup once there are enough reviews.

    Reviews are one of the strongest conversion drivers in consumer electronics, and Nothing has millions of users to ask.

    Risks and how to handle them

    • Early negative reviews

      Reply publicly and fix the product notes.

    Evidence

    • Your websiteProduct pages: none of the 73 product URLs in the sitemap carries structured data (no JSON-LD or schema.org markup for product, price, availability or brand), and none shows customer ratings or reviews. Headphone (1) Pro is "£349", Phone (4a) Pro "£519". Every page repeats "Why buy on nothing.tech": free delivery over £50, 30-day returns, Klarna or PayPal at 0% interest, price match and a 24-month warranty. Phone (4a) Pro lists "Nothing OS with Essential AI tools".Source
    • Competitor researchRivals' own UK stores: OnePlus ("Phones, Tablets and Wearables") ships product structured data and about 70 hreflang alternates on its UK homepage; the Google Store sells "Pixel series phones, the latest Pixel Watch, Fitbit". Apple and Samsung hold the US carrier shelf Nothing calls a "stale duopoly".Source
    • HiringHead of Data: the data estate is "ERP, HRIS, Android/app telemetry, and a handful of bespoke trackers that have never been stitched together"; the job is to "Refactor and connect" them "into one coherent data layer" and find "where data moves the needle fastest" with product, supply chain, commercial and finance. Every post says Nothing is "sold in 40+ markets with millions of users worldwide".Source
  • 09

    The new Ecommerce Executive will help "turning the numbers into actionable insights" for a weekly trading cadence across 50+ domains, while the Head of Data starts from systems that "have never been stitched together". Building that report by hand each week eats the time the role should spend on pages.

    High impactMedium effort First result in 1 quarter Head of Data

    First action

    List the ten numbers the trading meeting uses.

    How to measure it

    Report build time

    Now
    –
    Target
    Under 1 hour
    By
    1 quarter

    Steps

    1. 1

      Define metrics

      Ten trading numbers.

      Head of DTC 1 week

    2. 2

      Connect sources

      GA4 and Shopify per store.

      Head of Data 1 month

    3. 3

      Build views

      Store and launch.

      Head of Data 2 weeks

    4. 4

      Alerts

      Conversion and revenue drops.

      Head of Data 1 week

    5. 5

      Train

      Ecommerce and regional teams.

      Ecommerce Executive 1 week

    6. 6

      Review

      Every trading meeting.

      Head of DTC weekly

    First result
    1 quarter
    Cost
    Data tooling
    Owner
    Head of Data

    Smallest test

    Automate one store's weekly report.

    Why it works

    Build one GA4 and Shopify dashboard with sessions, conversion, revenue, AOV and top products per store and per launch, plus alerts for stores whose conversion drops. Make it the first use case of the new data layer.

    A shared view finds a broken store or a wrong price in hours instead of at the next trading meeting.

    Risks and how to handle them

    • Different definitions per region

      One metric dictionary.

    Evidence

    • HiringEcommerce Executive (London, posted September 9, 2026): DTC "run[s] direct commerce globally, owning the customer from first click to repeat purchase across more than 50 domains and over 10 languages". The role builds pages "across Nothing.tech and all regional storefronts", works "with regional teams to localise and adapt pages for their market, language and calendar", keeps "pricing and promos correct in every region", assists "with QA and testing of site changes", and supports "the weekly trading cadence" with GA4 reports. "As the site becomes the engine behind our growth, we're scaling how we build it."Source
    • HiringHead of Data: the data estate is "ERP, HRIS, Android/app telemetry, and a handful of bespoke trackers that have never been stitched together"; the job is to "Refactor and connect" them "into one coherent data layer" and find "where data moves the needle fastest" with product, supply chain, commercial and finance. Every post says Nothing is "sold in 40+ markets with millions of users worldwide".Source
    • Your websiteStore language, checked October 21, 2026: the store picker lists 57 storefronts (e.g. "Deutschland>>Deutsch / (EUR)", "日本>>日本語 / (JPY)", "México>>Español / (MXN)") and every page declares hreflang alternates such as de-de, fr-fr, ja-jp, ko-kr, es-mx, tr-tr and zh-tw. But a request with no Accept-Language header gets English: de.nothing.tech, fr, es, it, jp, kr, tw, th, tr and mx all return <html lang="en"> with English copy and the English meta description; the same de.nothing.tech URL returns German (<html lang="de">, "Studio-Präzision für unseren bisher fortschrittlichsten Kopfhörer") only when the browser asks for German.Source
  • 10

    The Ecommerce Executive is asked to keep "pricing and promos correct in every region" across 57 storefronts and to help QA releases. Done by eye, a wrong price in one market is found by customers first.

    Medium impactMedium effort First result in 1 quarter Ecommerce Executive

    First action

    Export the planned price list for one launch.

    How to measure it

    Customer-found errors

    Now
    –
    Target
    Zero
    By
    2 quarters

    Steps

    1. 1

      Planned prices

      One source per launch.

      Head of DTC 1 week

    2. 2

      Write the check

      Read prices per store.

      Ecommerce Engineering 2 weeks

    3. 3

      Add promos

      Banners and offers.

      Ecommerce Engineering 1 week

    4. 4

      Add links

      Dead links and missing translations.

      Ecommerce Engineering 1 week

    5. 5

      Alert

      Slack message per issue.

      Ecommerce Executive 1 day

    6. 6

      Launch mode

      Hourly on launch days.

      Ecommerce Executive per launch

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Ecommerce Executive

    Smallest test

    Check one product across all 57 stores by script.

    Why it works

    Write a daily script that reads each store's product prices, promo banners and offer pages, compares them with the planned price list, and flags differences, missing translations and dead links. Run it hourly on launch days.

    It catches costly mistakes before customers do and frees the team for building pages.

    Risks and how to handle them

    • Alert noise

      Group alerts per store.

    Evidence

    • HiringEcommerce Executive (London, posted September 9, 2026): DTC "run[s] direct commerce globally, owning the customer from first click to repeat purchase across more than 50 domains and over 10 languages". The role builds pages "across Nothing.tech and all regional storefronts", works "with regional teams to localise and adapt pages for their market, language and calendar", keeps "pricing and promos correct in every region", assists "with QA and testing of site changes", and supports "the weekly trading cadence" with GA4 reports. "As the site becomes the engine behind our growth, we're scaling how we build it."Source
    • Your websiteStore language, checked October 21, 2026: the store picker lists 57 storefronts (e.g. "Deutschland>>Deutsch / (EUR)", "日本>>日本語 / (JPY)", "México>>Español / (MXN)") and every page declares hreflang alternates such as de-de, fr-fr, ja-jp, ko-kr, es-mx, tr-tr and zh-tw. But a request with no Accept-Language header gets English: de.nothing.tech, fr, es, it, jp, kr, tw, th, tr and mx all return <html lang="en"> with English copy and the English meta description; the same de.nothing.tech URL returns German (<html lang="de">, "Studio-Präzision für unseren bisher fortschrittlichsten Kopfhörer") only when the browser asks for German.Source
    • Your websiteProduct sitemap entries on the UK store include Phone (1) at £399 and Phone (2) at £699, "Aftersale Products" at £167.66, two insurance products whose URLs start "copy-of-", Mexico-only "MX Offline Exclusive" drops of Headphone (1) and Phone (3), and a London "#THE100 Drops Edition". /phone-3-upgrade says "Sorry, this offer is no longer available", and /drops still lists a 21 March (a) series drop.Source
  • 11

    Labs wants early-access cohorts, invite mechanics and a waitlist "before there's a funnel to optimise". Nothing already has millions of users, a newsletter, a community and Club Nothing: owners of Nothing phones and earbuds are the obvious first cohort.

    High impactMedium effort First result in 1 quarter Growth Lead

    First action

    Write the three qualifying questions.

    How to measure it

    Qualified signups

    Now
    –
    Target
    50,000
    By
    2 quarters

    Steps

    1. 1

      Define segments

      Professional audiences most likely to pay.

      Growth Lead, Subscription Products 2 weeks

    2. 2

      Build the waitlist

      Site and app.

      Product Manager, Subscription Products 1 month

    3. 3

      Promote

      Newsletter, community, socials.

      Growth Lead, Subscription Products 1 month

    4. 4

      Invite waves

      Cohorts by segment.

      Growth Lead, Subscription Products monthly

    5. 5

      Invites

      Per member.

      Product Manager, Subscription Products 2 weeks

    6. 6

      Measure

      Invite and conversion rates.

      Head of Data weekly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Growth Lead, Subscription Products

    Smallest test

    Put a waitlist form in one newsletter.

    Why it works

    Open a waitlist on nothing.tech and in the Nothing X app, ask three qualifying questions (job, tools used today, device owned), invite cohorts in waves, and give each member a few invites. Measure invite-to-signup and signup-to-paid by segment.

    Owners already trust the brand and have the device the subscription works with, so early cohorts give clean signal on fit and price.

    Risks and how to handle them

    • Hardware fans are not the paying audience

      Weight cohorts by job and current tools.

    Evidence

    • HiringGrowth Lead, Subscription Products (Labs, London): "The next chapter is software you pay for - AI productivity products"; "a device and a subscription together". Year one is "deciding what the acquisition system should be": "Cohort selection for early access, the invite and referral mechanics, waitlist construction"; "Build the credibility layer ... reviewers, creators, the places our audience actually checks"; "Own acquisition analytics ... qualified signups by source and segment, channel CAC, referral coefficient, invite-to-purchase"; "Software launches ride alongside hardware moments."Source
    • HiringProduct Manager, Subscription Products: own "pricing and packaging: architect the tiers, decide which features drive adoption for free and which are gated", make "willingness-to-pay a tested number rather than a hope", and "jointly own activation and free-to-paid conversion" with growth marketing; "shipping against launch dates set by hardware keynotes".Source
    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
    • Your websiteClub Nothing: a nightlife series "with our pick of electronic music disruptors"; "We're giving four music collectives $10,000 to host their biggest events yet". Drops: limited launches in London (Harrods), Bengaluru, Berlin, Zurich and Salzburg stores.Source
  • 12

    The subscription is "a device and a subscription together", and Phone (4a) Pro already lists "Essential AI tools". The product page and checkout are where a buyer is deciding on Nothing's value.

    High impactMedium effort First result in 1 quarter Product Manager

    First action

    Draft the product-page block for Phone (4a) Pro.

    How to measure it

    Trial to paid

    Now
    –
    Target
    15%
    By
    2 quarters

    Steps

    1. 1

      Define the trial

      Length and features.

      Product Manager, Subscription Products 2 weeks

    2. 2

      Product page block

      Value and terms.

      Ecommerce Executive 1 week

    3. 3

      Setup activation

      In the phone setup flow.

      Product Manager, Subscription Products 1 month

    4. 4

      Price tests

      Two prices, two trial lengths.

      Product Manager, Subscription Products 1 month

    5. 5

      Lifecycle emails

      Trial reminders.

      CRM Manager 2 weeks

    6. 6

      Measure

      By store and device.

      Head of Data monthly

    First result
    1 quarter
    Cost
    Product time
    Owner
    Product Manager, Subscription Products

    Smallest test

    Offer the trial to one store's buyers.

    Why it works

    Add a "with Essential" option on phone pages: a free trial period included with the device, explained in one block, and an activation step in setup. Test trial length and price with willingness-to-pay experiments.

    Bundling at purchase reaches every buyer at zero acquisition cost and gives the PM clean free-to-paid data.

    Risks and how to handle them

    • Trial feels like a hidden charge

      Clear terms and reminders before billing.

    Evidence

    • HiringGrowth Lead, Subscription Products (Labs, London): "The next chapter is software you pay for - AI productivity products"; "a device and a subscription together". Year one is "deciding what the acquisition system should be": "Cohort selection for early access, the invite and referral mechanics, waitlist construction"; "Build the credibility layer ... reviewers, creators, the places our audience actually checks"; "Own acquisition analytics ... qualified signups by source and segment, channel CAC, referral coefficient, invite-to-purchase"; "Software launches ride alongside hardware moments."Source
    • HiringProduct Manager, Subscription Products: own "pricing and packaging: architect the tiers, decide which features drive adoption for free and which are gated", make "willingness-to-pay a tested number rather than a hope", and "jointly own activation and free-to-paid conversion" with growth marketing; "shipping against launch dates set by hardware keynotes".Source
    • Your websiteProduct pages: none of the 73 product URLs in the sitemap carries structured data (no JSON-LD or schema.org markup for product, price, availability or brand), and none shows customer ratings or reviews. Headphone (1) Pro is "£349", Phone (4a) Pro "£519". Every page repeats "Why buy on nothing.tech": free delivery over £50, 30-day returns, Klarna or PayPal at 0% interest, price match and a 24-month warranty. Phone (4a) Pro lists "Nothing OS with Essential AI tools".Source
  • 13

    The Growth Lead must "build the credibility layer" with independent reviewers and creators and treat it as a launch dependency, because launches "ride alongside hardware moments". Nothing already works with creators and ambassadors (V, Charli xcx).

    High impactMedium effort First result in 1 quarter Growth Lead

    First action

    List 50 creators by audience segment.

    How to measure it

    Creator-sourced signups

    Now
    –
    Target
    30% of launch signups
    By
    Launch

    Steps

    1. 1

      Select creators

      By segment.

      Growth Lead, Subscription Products 2 weeks

    2. 2

      Early access

      Six weeks before launch.

      Product Manager, Subscription Products 1 week

    3. 3

      Brief

      What to test.

      Growth Lead, Subscription Products 1 week

    4. 4

      Collect feedback

      Private channel.

      Product Manager, Subscription Products 1 month

    5. 5

      Track links

      Per creator.

      Growth Lead, Subscription Products 1 week

    6. 6

      Report

      Coverage and signups.

      Head of Data weekly

    First result
    1 quarter
    Cost
    Creator fees
    Owner
    Growth Lead, Subscription Products

    Smallest test

    Give ten creators early access.

    Why it works

    Pick 50 productivity creators and reviewers by segment, give them early access six weeks before launch, a briefing, and a feedback channel. Track coverage, signups by creator link and sentiment.

    Third-party proof converts in crowded software categories in a way brand claims cannot.

    Risks and how to handle them

    • Paid posts look like ads

      Disclose and prefer unpaid early access.

    Evidence

    • HiringGrowth Lead, Subscription Products (Labs, London): "The next chapter is software you pay for - AI productivity products"; "a device and a subscription together". Year one is "deciding what the acquisition system should be": "Cohort selection for early access, the invite and referral mechanics, waitlist construction"; "Build the credibility layer ... reviewers, creators, the places our audience actually checks"; "Own acquisition analytics ... qualified signups by source and segment, channel CAC, referral coefficient, invite-to-purchase"; "Software launches ride alongside hardware moments."Source
    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
  • 14

    The carrier account manager is asked to design "training modules and incentive programs" for AT&T, Verizon and T-Mobile retail staff. Nothing's story is design and feel, which sells in hands, not on spec sheets.

    High impactHigh effort First result in 2 quarters Account Manager

    First action

    Script the 60-second demo.

    How to measure it

    Sell-through

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Script

      60-second demo.

      Account Manager, North America Carrier 1 week

    2. 2

      Videos

      Short clips.

      Brand Marketing Lead 1 month

    3. 3

      Objections

      Against rivals.

      Product Strategist, US 2 weeks

    4. 4

      Hub

      Mobile site.

      Ecommerce Executive 1 month

    5. 5

      Incentives

      Tracker.

      Account Manager, North America Carrier 1 month

    6. 6

      Measure

      Sell-through by store.

      Head of Data monthly

    First result
    2 quarters
    Cost
    Content production
    Owner
    Account Manager, North America Carrier

    Smallest test

    Pilot in ten stores of one carrier.

    Why it works

    Build a mobile-friendly staff hub: a three-minute demo script, short videos on the Glyph interface and Nothing OS, objection answers against Apple, Samsung and Pixel, and a sales incentive tracker. Give carrier stores a QR code to a carrier-specific product page.

    Staff who can demo a phone in 60 seconds move it; the kit makes that repeatable across thousands of stores.

    Risks and how to handle them

    • Carriers control store content

      Co-brand and agree it with each carrier.

    Evidence

    • HiringAccount Manager, North America Carrier (3-6 month consultancy): "breaking the stale duopoly of the North American carrier market" through "the rigorous lab certifications of AT&T, Verizon, and T-Mobile"; "Design and execute creative training modules and incentive programs that get carrier retail staff genuinely moving our products"; "securing hero device slots and hitting sell-through targets".Source
    • Competitor researchRivals' own UK stores: OnePlus ("Phones, Tablets and Wearables") ships product structured data and about 70 hreflang alternates on its UK homepage; the Google Store sells "Pixel series phones, the latest Pixel Watch, Fitbit". Apple and Samsung hold the US carrier shelf Nothing calls a "stale duopoly".Source
    • HiringProduct Strategist, US (posted October 8, 2026): "bring the voice of the US consumer directly into how we build products", staying close to "customer feedback, online communities, retail and e-commerce channels" and turning "fragmented market signals into clear insights and actionable recommendations for global product teams".Source
  • 15

    The new San Francisco space is a showroom, store and workplace, and the Store Manager is asked to host brand events and community outreach. Without bookings and tracking, its impact on US sales is invisible.

    Medium impactMedium effort First result in 1 quarter Store Manager

    First action

    Publish a San Francisco page with demo booking.

    How to measure it

    Store-linked US orders

    Now
    –
    Target
    500 a quarter
    By
    2 quarters

    Steps

    1. 1

      Page

      Hours, demos, events.

      Ecommerce Executive 1 week

    2. 2

      Bookings

      Simple calendar.

      Store Manager, San Francisco 1 week

    3. 3

      Door signups

      Email capture.

      Store Manager, San Francisco ongoing

    4. 4

      Store code

      Unique per visitor.

      CRM Manager 1 week

    5. 5

      Events

      Monthly.

      Store Manager, San Francisco monthly

    6. 6

      Measure

      Visits to orders.

      Head of Data monthly

    First result
    1 quarter
    Cost
    Event budget
    Owner
    Store Manager, San Francisco

    Smallest test

    Run one bookable demo day.

    Why it works

    Add a San Francisco page with opening hours, bookable product demos and events, collect emails at the door, and give visitors a store-only code tied to online purchases. Run one Club Nothing-style night a month.

    Bookings and codes link visits to sales, and local events feed the US press and creator scene.

    Risks and how to handle them

    • Low footfall

      Partner with local creators for events.

    Evidence

    • HiringStore Manager, San Francisco: runs "a hybrid brand showroom, retail space and workplace", executes "product launches, community moments, and press events", and does "routine outreach effort in San Francisco community and host brand events to elevate Nothing's local exposure".Source
    • Your websiteClub Nothing: a nightlife series "with our pick of electronic music disruptors"; "We're giving four music collectives $10,000 to host their biggest events yet". Drops: limited launches in London (Harrods), Bengaluru, Berlin, Zurich and Salzburg stores.Source
    • HiringProduct Strategist, US (posted October 8, 2026): "bring the voice of the US consumer directly into how we build products", staying close to "customer feedback, online communities, retail and e-commerce channels" and turning "fragmented market signals into clear insights and actionable recommendations for global product teams".Source
  • 16

    The Product Strategist is hired to turn "fragmented market signals" into recommendations. The same signals tell marketing which objections to answer on product pages.

    Medium impactLow effort First result in 1 quarter Product Strategist

    First action

    Code 200 recent US reviews.

    How to measure it

    Actions from the brief

    Now
    –
    Target
    5 a quarter
    By
    2 quarters

    Steps

    1. 1

      Sources

      Reviews, Reddit, tickets, carriers.

      Product Strategist, US 1 week

    2. 2

      Code

      Themes.

      Product Strategist, US monthly

    3. 3

      Brief

      Top five.

      Product Strategist, US monthly

    4. 4

      FAQs

      On product pages.

      Ecommerce Executive monthly

    5. 5

      Roadmap

      Input to product.

      Product Strategist, US quarterly

    6. 6

      Track

      Actions taken.

      Product Strategist, US quarterly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Product Strategist, US

    Smallest test

    Write the first brief.

    Why it works

    Each month, code a sample of US reviews, Reddit threads, support tickets and carrier feedback into themes, share the top five with product and marketing, and add answers to product-page FAQs.

    Answering real objections where buyers decide lifts conversion and feeds the roadmap.

    Risks and how to handle them

    • Loud minority

      Weight by volume and buyer type.

    Evidence

    • HiringProduct Strategist, US (posted October 8, 2026): "bring the voice of the US consumer directly into how we build products", staying close to "customer feedback, online communities, retail and e-commerce channels" and turning "fragmented market signals into clear insights and actionable recommendations for global product teams".Source
    • HiringAccount Manager, North America Carrier (3-6 month consultancy): "breaking the stale duopoly of the North American carrier market" through "the rigorous lab certifications of AT&T, Verizon, and T-Mobile"; "Design and execute creative training modules and incentive programs that get carrier retail staff genuinely moving our products"; "securing hero device slots and hitting sell-through targets".Source
    • Your websiteProduct pages: none of the 73 product URLs in the sitemap carries structured data (no JSON-LD or schema.org markup for product, price, availability or brand), and none shows customer ratings or reviews. Headphone (1) Pro is "£349", Phone (4a) Pro "£519". Every page repeats "Why buy on nothing.tech": free delivery over £50, 30-day returns, Klarna or PayPal at 0% interest, price match and a 24-month warranty. Phone (4a) Pro lists "Nothing OS with Essential AI tools".Source
  • 17

    The Business Sales form asks for company size up to 5,000+ and industries from education to public safety, but there is no page explaining business pricing, device management or support.

    Medium impactMedium effort First result in 1 quarter Business Sales Lead

    First action

    Draft the page from the top ten questions business leads ask.

    How to measure it

    Business enquiries

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Questions

      From past enquiries.

      Business Sales Lead 1 week

    2. 2

      Pricing tiers

      Bulk terms.

      Business Sales Lead 2 weeks

    3. 3

      Page

      Build and localise.

      Ecommerce Executive 2 weeks

    4. 4

      Stories

      Two customers.

      Brand Marketing Lead 1 month

    5. 5

      Routing

      By company size.

      Sales Operations 1 week

    6. 6

      Measure

      Enquiries and closes.

      Head of Data monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Business Sales Lead

    Smallest test

    Publish a one-page FAQ for business buyers.

    Why it works

    Publish a "Nothing for business" page: bulk pricing tiers, Android Enterprise and device management, warranty and support, CMF for budget fleets, and two short customer stories. Route form answers by size.

    Business buyers need answers before filling a form; a page turns curiosity into qualified enquiries.

    Risks and how to handle them

    • Channel conflict with resellers

      Offer reseller routing for small orders.

    Evidence

    • Your websiteBusiness Sales Enquiries form: company size bands up to "5000+", industries (Education, Finance, Government, Healthcare, Hospitality, Manufacturing, Public Safety, Retail, Transportation) and a choice of brand (Nothing or CMF) and products. There is no page explaining business pricing, fleet management or bulk terms.Source
    • Your websitecmf.tech redirects to the nothing.tech homepage, and /pages/cmf-store redirects too; CMF products live inside the Nothing store's /collections/cmf, with no CMF landing page in the sitemap.Source
  • 18

    CMF is a separate value brand with speakers, buds, watches and phones, but cmf.tech and /pages/cmf-store redirect to the Nothing homepage, where CMF is one of four categories.

    Medium impactMedium effort First result in 1 quarter Brand Marketing Lead

    First action

    Redirect cmf.tech to /collections/cmf as a first step.

    How to measure it

    CMF sessions to purchase

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Redirect

      cmf.tech to the CMF collection.

      Ecommerce Engineering 1 hour

    2. 2

      Landing page

      Story and range.

      Ecommerce Executive 2 weeks

    3. 3

      Localise

      All stores.

      Ecommerce Executive 2 weeks

    4. 4

      Campaigns

      Use the CMF URL.

      Brand Marketing Lead ongoing

    5. 5

      Track

      CMF revenue.

      Head of Data monthly

    6. 6

      Review

      Brand fit.

      Brand Marketing Lead quarterly

    First result
    1 quarter
    Cost
    $0
    Owner
    Brand Marketing Lead

    Smallest test

    Change the redirect this week.

    Why it works

    Point cmf.tech at a CMF landing page (or /collections/cmf with its own story, range and prices), use it in CMF campaigns and searches, and track CMF revenue separately.

    People searching for CMF want CMF; a landing page shortens their path and shows the range.

    Risks and how to handle them

    • Splitting the brand

      Keep the shared cart and account.

    Evidence

    • Your websitecmf.tech redirects to the nothing.tech homepage, and /pages/cmf-store redirects too; CMF products live inside the Nothing store's /collections/cmf, with no CMF landing page in the sitemap.Source
    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
    • Your websiteProduct sitemap entries on the UK store include Phone (1) at £399 and Phone (2) at £699, "Aftersale Products" at £167.66, two insurance products whose URLs start "copy-of-", Mexico-only "MX Offline Exclusive" drops of Headphone (1) and Phone (3), and a London "#THE100 Drops Edition". /phone-3-upgrade says "Sorry, this offer is no longer available", and /drops still lists a 21 March (a) series drop.Source

Big bets 3

Larger plays that can change the trajectory.

  • 19

    The Head of Data is asked to connect fragmented systems into "one coherent data layer". The highest-value first use: knowing which phone owners have no Nothing earbuds, which earbud owners have an old phone, and when.

    High impactHigh effort First result in 3 quarters Head of Data

    First action

    Count phone buyers with no audio order.

    How to measure it

    Repeat purchase within 12 months

    Now
    –
    Target
    +20%
    By
    4 quarters

    Steps

    1. 1

      Consent

      Privacy review per market.

      Legal 1 month

    2. 2

      Connect orders

      All stores.

      Head of Data 1 month

    3. 3

      Connect app

      Pairing data.

      Head of Data 1 quarter

    4. 4

      Segments

      Cross-sell groups.

      CRM Manager 1 month

    5. 5

      Journeys

      Klaviyo flows.

      CRM Manager 1 month

    6. 6

      Measure

      Lifetime value.

      Head of Data quarterly

    First result
    3 quarters
    Cost
    Data platform costs
    Owner
    Head of Data

    Smallest test

    Email phone buyers without earbuds a bundle offer.

    Why it works

    Build a consented owner profile from Shopify orders across stores, Nothing X app pairing, product registration and Klaviyo. Trigger offers such as the existing phone bundle discount at the right time, and measure lifetime value by first product.

    Repeat buyers in an ecosystem cost far less than new ones, and Nothing's bundle offers already reward them.

    Risks and how to handle them

    • Privacy expectations

      Clear consent and opt-out.

    Evidence

    • HiringHead of Data: the data estate is "ERP, HRIS, Android/app telemetry, and a handful of bespoke trackers that have never been stitched together"; the job is to "Refactor and connect" them "into one coherent data layer" and find "where data moves the needle fastest" with product, supply chain, commercial and finance. Every post says Nothing is "sold in 40+ markets with millions of users worldwide".Source
    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
    • DNS checkPublic email authentication records reviewed October 21, 2026. Klaviyo sends newsletter and launch emails on the nothing.tech domain.Source
  • 20

    Nothing has run one-off upgrade offers, but /phone-3-upgrade now says the offer is gone and the trade-in terms pages return 404. Owners of Phone (1) and (2) are the most likely buyers of the next phone.

    High impactHigh effort First result in 3 quarters Head of DTC

    First action

    Get quotes from two trade-in partners.

    How to measure it

    Trade-in share of phone orders

    Now
    –
    Target
    15%
    By
    4 quarters

    Steps

    1. 1

      Partner

      Trade-in provider.

      Head of DTC 1 month

    2. 2

      Quote tool

      On phone pages.

      Ecommerce Engineering 1 month

    3. 3

      Checkout credit

      Apply instantly.

      Ecommerce Engineering 1 month

    4. 4

      Owner emails

      At two years.

      CRM Manager 1 month

    5. 5

      Localise

      Main stores first.

      Ecommerce Executive 1 quarter

    6. 6

      Measure

      Share and margin.

      Head of Data monthly

    First result
    3 quarters
    Cost
    Partner fees
    Owner
    Head of DTC

    Smallest test

    Run trade-in for Phone (1) owners in the UK.

    Why it works

    Run a permanent trade-in with instant quotes for Nothing and rival phones, credit at checkout, and upgrade emails to owners when their phone reaches two years. Localise per store.

    A standing trade-in lowers the real price, brings back early fans and gives a reason to buy direct rather than at a retailer.

    Risks and how to handle them

    • Margin pressure

      Cap credit per model.

    Evidence

    • Your websiteProduct sitemap entries on the UK store include Phone (1) at £399 and Phone (2) at £699, "Aftersale Products" at £167.66, two insurance products whose URLs start "copy-of-", Mexico-only "MX Offline Exclusive" drops of Headphone (1) and Phone (3), and a London "#THE100 Drops Edition". /phone-3-upgrade says "Sorry, this offer is no longer available", and /drops still lists a 21 March (a) series drop.Source
    • Your websiteSitemap (checked October 21, 2026): the index lists three real sitemaps plus ten HTML pages (/club-nothing, /drops, /offers, /phone-3-upgrade, /llms.txt, /nothing-os and others) as if they were sitemap files. Of the 76 URLs in the pages sitemap, 24 return 404 (including /pages/about, /pages/drops, /pages/nothing-trade-in-terms and /pages/phone-1) and 9 redirect. Every product URL carries the same lastmod (the moment the file was generated).Source
    • HiringHead of Data: the data estate is "ERP, HRIS, Android/app telemetry, and a handful of bespoke trackers that have never been stitched together"; the job is to "Refactor and connect" them "into one coherent data layer" and find "where data moves the needle fastest" with product, supply chain, commercial and finance. Every post says Nothing is "sold in 40+ markets with millions of users worldwide".Source
  • 21

    Nothing has raised money from its community and said it would open another community round. Those fans are its most committed advocates, but the site has no referral program.

    High impactMedium effort First result in 3 quarters Brand Marketing Lead

    First action

    Design the reward for both sides.

    How to measure it

    Referral share of DTC orders

    Now
    –
    Target
    10%
    By
    4 quarters

    Steps

    1. 1

      Rewards

      Both sides.

      Brand Marketing Lead 2 weeks

    2. 2

      Tool

      Works across stores.

      Head of DTC 1 month

    3. 3

      Launch

      Community first.

      Brand Marketing Lead 1 month

    4. 4

      Perks

      Early access.

      Growth Lead, Subscription Products 1 month

    5. 5

      Leaderboard

      In the community.

      Brand Marketing Lead 1 month

    6. 6

      Measure

      Referred orders.

      Head of Data monthly

    First result
    3 quarters
    Cost
    Reward costs
    Owner
    Brand Marketing Lead

    Smallest test

    Pilot with community investors in the UK.

    Why it works

    Launch a referral program for owners and community members: a personal link, a reward for both sides, and a leaderboard in the community. Give the best referrers early access to drops and Labs products.

    Referrals from fans cost less than ads and fit Nothing's community-led brand.

    Risks and how to handle them

    • Fraud

      Pay rewards after the return window.

    Evidence

    • News coverageNothing closed a $200 million Series C led by Tiger Global in September 2025 at a $1.3 billion valuation, planned its first AI-native devices for 2026 and said it would open another community funding round.Source
    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
    • HiringGrowth Lead, Subscription Products (Labs, London): "The next chapter is software you pay for - AI productivity products"; "a device and a subscription together". Year one is "deciding what the acquisition system should be": "Cohort selection for early access, the invite and referral mechanics, waitlist construction"; "Build the credibility layer ... reviewers, creators, the places our audience actually checks"; "Own acquisition analytics ... qualified signups by source and segment, channel CAC, referral coefficient, invite-to-purchase"; "Software launches ride alongside hardware moments."Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 22

    Nothing measured Phone (3) at 53.2 kg CO2e with 17.6% recycled materials, but the figure sits on an old-theme sustainability page few shoppers see.

    Medium impactLow effort First result in 1 quarter Brand Marketing Lead

    First action

    Add the block to Phone (3).

    How to measure it

    Block engagement

    Now
    –
    Target
    5% of visitors
    By
    2 quarters

    Steps

    1. 1

      Collect data

      Per product.

      Sustainability Lead 1 month

    2. 2

      Design block

      Short and visual.

      Brand Marketing Lead 2 weeks

    3. 3

      Add to pages

      Phones first.

      Ecommerce Executive 2 weeks

    4. 4

      Localise

      All stores.

      Ecommerce Executive 2 weeks

    5. 5

      Legal check

      Claims per market.

      Legal 2 weeks

    6. 6

      Measure

      Engagement.

      Ecommerce Executive monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Brand Marketing Lead

    Smallest test

    Add Phone (3) data to its page.

    Why it works

    Add a short "Made with" block on each phone and audio page: recycled share, footprint, packaging and repairability, linking to the report.

    For a design-led brand, a visible footprint is a differentiator and answers a question many younger buyers ask.

    Risks and how to handle them

    • Green claims rules

      Use measured figures and link the method.

    Evidence

    • Your websitePages under /pages/, such as the sustainability page and the student programme, are served by an older storefront theme: "You are using an outdated browser" notice, a different menu ("Phones Audio Watches CMF Community Support"), its own cart and a region picker. The sustainability page says Phone (3) is "Built with 17.6% recycled materials across 53 components" with "a total carbon footprint of 53.2 kg CO2e".Source
    • Your websiteProduct pages: none of the 73 product URLs in the sitemap carries structured data (no JSON-LD or schema.org markup for product, price, availability or brand), and none shows customer ratings or reviews. Headphone (1) Pro is "£349", Phone (4a) Pro "£519". Every page repeats "Why buy on nothing.tech": free delivery over £50, 30-day returns, Klarna or PayPal at 0% interest, price match and a 24-month warranty. Phone (4a) Pro lists "Nothing OS with Essential AI tools".Source
  • 23

    Real visitors already pass Core Web Vitals on nothing.tech, but the mobile lab test is slow (LCP 6.5 s), and launch traffic often arrives on slower phones and networks. The top fixes are cache lifetimes and unused JavaScript.

    Medium impactMedium effort First result in 1 quarter Ecommerce Engineering

    First action

    Fix cache headers for static assets.

    How to measure it

    Mobile LCP (lab)

    Now
    –
    Target
    Under 4 s
    By
    1 quarter

    Steps

    1. 1

      Cache headers

      Static assets.

      Ecommerce Engineering 1 day

    2. 2

      Split JS

      Homepage and product pages.

      Ecommerce Engineering 2 weeks

    3. 3

      Accessible names

      Buttons and links.

      Ecommerce Engineering 1 week

    4. 4

      Device test

      Mid-range Android.

      Ecommerce Executive per launch

    5. 5

      Monitor

      Field data.

      Ecommerce Executive monthly

    6. 6

      Budget

      Performance budget per page.

      Ecommerce Engineering 1 week

    First result
    1 quarter
    Cost
    Engineering time
    Owner
    Ecommerce Engineering

    Smallest test

    Fix cache headers this week.

    Why it works

    Set long cache lifetimes for static assets, split unused JavaScript off the homepage and product pages, and add accessible names to icon buttons and links. Test on a mid-range Android on 4G before each launch.

    A faster first view on launch day protects conversion when demand peaks, and accessible names help screen-reader users and AI agents that shop.

    Risks and how to handle them

    • Visual regressions

      Test key pages after each change.

    Evidence

    • Google PageSpeedHomepage: real Chrome users see the main content in 2.3 s at the 75th percentile (good), with Interaction to Next Paint 140 ms and no layout shift, so visitors pass Core Web Vitals, and the origin's LCP is 19% faster than before. The mobile lab test is much slower (score 39, LCP 6.5 s); its top fixes are cache lifetimes (about 1.2 s, 776 KB) and unused JavaScript (622 KB). Accessibility flags buttons and links without accessible names.Source
  • 24

    Nothing has a Playground, a Glyph developer kit and an active community, but product pages show only Nothing's own content.

    Medium impactLow effort First result in 1 quarter Brand Marketing Lead

    First action

    Pick five community creations for Phone (4a) Pro.

    How to measure it

    Clicks to Playground

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Select

      Monthly picks.

      Brand Marketing Lead monthly

    2. 2

      Permissions

      Maker consent.

      Brand Marketing Lead monthly

    3. 3

      Page block

      On phone pages.

      Ecommerce Executive 2 weeks

    4. 4

      Theme

      Per launch.

      Brand Marketing Lead monthly

    5. 5

      Credit

      Maker profiles.

      Brand Marketing Lead ongoing

    6. 6

      Measure

      Clicks and time on page.

      Ecommerce Executive monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Brand Marketing Lead

    Smallest test

    Feature five creations on one page.

    Why it works

    Feature the best community Glyph patterns, widgets and wallpapers on phone pages each month, credit the makers, and link to the Playground. Run a monthly theme tied to launches.

    User-made content shows what the product can do and keeps fans engaged between launches.

    Risks and how to handle them

    • Quality varies

      Curate strictly.

    Evidence

    • Your websiteHomepage (UK store at the root domain): Headphone (1) Pro launch, "On set with V, our new Global Brand Ambassador", Charli xcx battery film for Headphone (a), CMF Speaker M and S, and "Join the community: Get updates about products, events and offers". The footer links Nothing OS 5.0, Community, Club Nothing, Playground and Offers. /offers: bundle savings "up to 10% on earbuds or watches and 40% off accessories when you buy a Phone" and a Student Programme (5% off phones, 10% off audio and wearables).Source
    • Your websiteClub Nothing: a nightlife series "with our pick of electronic music disruptors"; "We're giving four music collectives $10,000 to host their biggest events yet". Drops: limited launches in London (Harrods), Bengaluru, Berlin, Zurich and Salzburg stores.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
Website review of nothing.tech More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. Nothing did not commission, review or endorse it, and Programmable is not affiliated with Nothing. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Nothing runs its business.

Something wrong, or do you represent Nothing? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Locale defaults, sitemap clean-up, product structured data, llms.txt, legacy pages, the /pages/ migration and email authentication.

  2. Days 31 to 6013 ideas

    Reviews, trading dashboard, price checks, subscription waitlist, bundle and creators, carrier kit, San Francisco, US voice of customer, business page and CMF; performance and community content.

  3. Days 61 to 904 ideas

    Owner data and cross-sell, standing trade-in, referrals and on-page sustainability.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value distinctive transparent design and the Glyph interface. The most cited problem: limited carrier availability in the US.

  • A clean, customisable Nothing OS
  • Fewer reviews and comparisons than big brands
  • In their words: “tech is fun again”

Market

Competitive landscape

5 competitors compared: Apple, Samsung, Google Pixel, OnePlus and 1 more.

  • Gap to exploit: Design-led Android for people bored with phones
  • Apple: Conservative design, high prices
  • Samsung: Less distinctive brand

Hiring signals

Nothing is turning its direct store into the growth engine and adding software revenue.

  • Ecommerce Executive: 50+ domains, 10+ languages, localised pages and weekly trading. Ideas 1-6, 10.
  • Growth Lead, Subscription Products: Waitlist, invites and a credibility layer for paid AI software. Ideas 11, 13.
  • Product Manager, Subscription Products: Pricing, packaging and free-to-paid. Idea 12.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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