The new Head of Agency Marketing will set "how Orchestra shows up in the world" and has to "prove impact". Today orchestraco.com has 700+ people, nine firms, 11 sectors and 18 services, but no client names and no work on the homepage or services page, and exactly one case study (SoftBank), which no page links to. The work exists: Inkhouse and Small Girls PR show case studies on their own sites, but orchestraco.com links to neither. A CMO or foundation head comparing Orchestra with Weber Shandwick, which has a /work section, finds nothing to judge.
First action
Collect 20 approved stories from the firms' sites and pick the five that use more than one firm.
How to measure it
Website new-business inquiries
- Now
- –
- Target
- +40%
- By
- 90 days
Steps
Inventory
Approved case studies on every firm's site.
Head of Agency Marketing 3 days
Pick 20
Spread across sectors, multi-firm work first.
Head of Agency Marketing 2 days
Standard format
Problem, approach, firms involved, results.
Content Director 2 days
Build /work
Filters by sector, service and firm.
Web Producer (Webflow) 1 week
Link it
Homepage, services page and SoftBank story.
Web Producer (Webflow) 1 day
Pitch versions
One-pagers for business development.
Vice President, Business Development 1 week
Add monthly
Two new stories a month.
Head of Agency Marketing monthly
Measure
Inquiries and pitch use.
Head of Growth monthly
Why it works
Build a /work library with 20 stories to start, tagged by sector, service and firm, each with the problem, the integrated approach across firms, and two or three results. Reuse approved stories from the firms' own sites (Inkhouse, Small Girls PR, BerlinRosen), lead with stories that combine two or more firms, and link the SoftBank story. Show three stories on the homepage and one per sector on the services page, and give business development a one-page version of each for pitches.
Buyers of integrated communications choose on proof, and Orchestra's pitch ("in concert") is best shown by work where several firms delivered together.
Ready to use
ChecklistCase study format
[ ] Client, sector and services [ ] Firms involved (e.g. Inkhouse + Message Lab) [ ] The problem in one sentence [ ] The integrated approach in three steps [ ] Two or three results with numbers [ ] One client quote, if approved [ ] Link to the firm's own version [ ] One-page PDF for pitches [ ] Tags for sector, service and firm
Risks and how to handle them
Client approvals
Start with stories already public on firm sites.
Firms want their own credit
Name every firm involved on each story.
Evidence
- HiringHead of Agency Marketing (posted September 14, 2026), reporting to the Chief Brand Officer: will "define and lead the vision for how Orchestra shows up in the world as the company enters its next phase of growth" across "PR, partnerships, events, awards, thought leadership, and activations"; oversee "brand management, product marketing, content development, and cross-channel campaigns"; "Elevate the profile of the CEO, President, Chief Culture Officer, and other top voices"; own "Cannes Lions" end to end; and "Establish clear KPIs and a data-informed feedback loop to continually refine strategy and prove impact".Source
- Your websiteHomepage (checked October 22, 2026): H1 "Today's fast-moving, high-stakes decisions demand a different approach."; "Advisory. Strategy. Execution. In concert."; "Powered by intelligence ... use AI to decode complexity at speed"; "12 Cities across North America and Europe", "20 Years of excellence in client services", "700+" people; no client names, no work examples, no names of the member firms and no links beyond the main menu.Source
- Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source
- Your websiteSitemap (October 22, 2026): one case study (/softbank-case-study), which no page on the site links to; 70 insights, 43 news pages, 85 leadership profiles, 8 category and 9 tag pages; no page on orchestraco.com links to the websites of the member firms. The sitemap also lists eight internal office-guide pages written for staff, the staff login page and the form thank-you page.Source
- Member firm sitesThe member firms show their work on their own sites: Inkhouse links "/work/" and case studies such as Amplitude and CAVA from its homepage; Small Girls PR links "/work"; both mention Orchestra.Source
- Competitor researchRivals' own homepages: Weber Shandwick, "earned influence", with a /work section; FGS Global, "strategic counsel in communications, public affairs, and crisis across 31 offices"; Brunswick Group, "High-stakes issues. High-impact outcomes." with pages for each office.Source