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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 7
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 23, 2026
  1. Programmable
  2. Playbooks
  3. Orchestra
Orchestra logo

growth playbook · Oct 23, 2026

orchestraco.com (opens in a new tab)

Orchestra growth playbook

Diagnosis

Orchestra brings 700+ people and nine respected firms under one roof, and its hiring shows the next phase: a Head of Agency Marketing to shape the brand and prove impact, a growth team to integrate capabilities across firms, new leaders in paid media, influencer and crisis, and growing practices in real estate, higher education, health and arts.

The website does not yet show any of this: no client names or work on the homepage, one unlinked case study, no names or links for the member firms, 52 empty leadership profiles and news pages titled only "Orchestra".

This playbook fixes proof and structure first (case studies, companies page, profiles, news, service pages, routed inquiries), then builds sector pages, cross-sells and productized offers, and longer bets on recurring research and a monitoring subscription.

Growth Score

6/10

Biggest Opportunity

Show the combined work of nine firms on one site and turn Orchestra's research into priced entry offers that lead into integrated retainers.

Biggest Risk

Weber Shandwick, FGS Global and Brunswick present global proof and offices on their own sites; without visible work and named experts, buyers may see Orchestra as a holding company rather than one integrated firm.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Show the work: a case-study library on orchestraco.com drawn from the nine firms

    Collect 20 approved stories from the firms' sites and pick the five that use more than one firm.

    High impact First result in 1 month
  2. 2

    An "Our companies" page that names and links the nine firms, Brightmode and Versus

    Draft one paragraph per firm.

    High impact First result in 2 weeks
  3. 3

    Fill the 52 empty leadership profiles and turn them into an experts page for journalists

    Fill the ten most-searched profiles.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 10Fill-ins · 4Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 7

Quick wins with a clear first action.

  • 01

    The new Head of Agency Marketing will set "how Orchestra shows up in the world" and has to "prove impact". Today orchestraco.com has 700+ people, nine firms, 11 sectors and 18 services, but no client names and no work on the homepage or services page, and exactly one case study (SoftBank), which no page links to. The work exists: Inkhouse and Small Girls PR show case studies on their own sites, but orchestraco.com links to neither. A CMO or foundation head comparing Orchestra with Weber Shandwick, which has a /work section, finds nothing to judge.

    High impactMedium effort First result in 1 month Head of Agency Marketing

    First action

    Collect 20 approved stories from the firms' sites and pick the five that use more than one firm.

    How to measure it

    Website new-business inquiries

    Now
    –
    Target
    +40%
    By
    90 days

    Steps

    1. 1

      Inventory

      Approved case studies on every firm's site.

      Head of Agency Marketing 3 days

    2. 2

      Pick 20

      Spread across sectors, multi-firm work first.

      Head of Agency Marketing 2 days

    3. 3

      Standard format

      Problem, approach, firms involved, results.

      Content Director 2 days

    4. 4

      Build /work

      Filters by sector, service and firm.

      Web Producer (Webflow) 1 week

    5. 5

      Link it

      Homepage, services page and SoftBank story.

      Web Producer (Webflow) 1 day

    6. 6

      Pitch versions

      One-pagers for business development.

      Vice President, Business Development 1 week

    7. 7

      Add monthly

      Two new stories a month.

      Head of Agency Marketing monthly

    8. 8

      Measure

      Inquiries and pitch use.

      Head of Growth monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Head of Agency Marketing

    Smallest test

    Publish five stories already public on the firms' sites and link them from the homepage.

    Why it works

    Build a /work library with 20 stories to start, tagged by sector, service and firm, each with the problem, the integrated approach across firms, and two or three results. Reuse approved stories from the firms' own sites (Inkhouse, Small Girls PR, BerlinRosen), lead with stories that combine two or more firms, and link the SoftBank story. Show three stories on the homepage and one per sector on the services page, and give business development a one-page version of each for pitches.

    Buyers of integrated communications choose on proof, and Orchestra's pitch ("in concert") is best shown by work where several firms delivered together.

    Ready to use

    ChecklistCase study format

    [ ] Client, sector and services
    [ ] Firms involved (e.g. Inkhouse + Message Lab)
    [ ] The problem in one sentence
    [ ] The integrated approach in three steps
    [ ] Two or three results with numbers
    [ ] One client quote, if approved
    [ ] Link to the firm's own version
    [ ] One-page PDF for pitches
    [ ] Tags for sector, service and firm

    Risks and how to handle them

    • Client approvals

      Start with stories already public on firm sites.

    • Firms want their own credit

      Name every firm involved on each story.

    Evidence

    • HiringHead of Agency Marketing (posted September 14, 2026), reporting to the Chief Brand Officer: will "define and lead the vision for how Orchestra shows up in the world as the company enters its next phase of growth" across "PR, partnerships, events, awards, thought leadership, and activations"; oversee "brand management, product marketing, content development, and cross-channel campaigns"; "Elevate the profile of the CEO, President, Chief Culture Officer, and other top voices"; own "Cannes Lions" end to end; and "Establish clear KPIs and a data-informed feedback loop to continually refine strategy and prove impact".Source
    • Your websiteHomepage (checked October 22, 2026): H1 "Today's fast-moving, high-stakes decisions demand a different approach."; "Advisory. Strategy. Execution. In concert."; "Powered by intelligence ... use AI to decode complexity at speed"; "12 Cities across North America and Europe", "20 Years of excellence in client services", "700+" people; no client names, no work examples, no names of the member firms and no links beyond the main menu.Source
    • Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source
    • Your websiteSitemap (October 22, 2026): one case study (/softbank-case-study), which no page on the site links to; 70 insights, 43 news pages, 85 leadership profiles, 8 category and 9 tag pages; no page on orchestraco.com links to the websites of the member firms. The sitemap also lists eight internal office-guide pages written for staff, the staff login page and the form thank-you page.Source
    • Member firm sitesThe member firms show their work on their own sites: Inkhouse links "/work/" and case studies such as Amplitude and CAVA from its homepage; Small Girls PR links "/work"; both mention Orchestra.Source
    • Competitor researchRivals' own homepages: Weber Shandwick, "earned influence", with a /work section; FGS Global, "strategic counsel in communications, public affairs, and crisis across 31 offices"; Brunswick Group, "High-stakes issues. High-impact outcomes." with pages for each office.Source
  • 02

    Every job post names BerlinRosen, Civitas, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR, but the homepage and services page name none of them and no page links to their sites. Buyers who know a firm cannot see how it fits Orchestra, and the firms' search authority does not flow to the parent.

    High impactLow effort First result in 2 weeks Head of Agency Marketing

    First action

    Draft one paragraph per firm.

    How to measure it

    Referral visits from firm sites

    Now
    –
    Target
    +100%
    By
    60 days

    Steps

    1. 1

      Write profiles

      Focus and sectors per firm.

      Head of Agency Marketing 2 days

    2. 2

      Approve

      Each firm's leader.

      Head of Agency Marketing 3 days

    3. 3

      Build page

      With links.

      Web Producer (Webflow) 2 days

    4. 4

      Homepage strip

      Firm names.

      Web Producer (Webflow) 1 day

    5. 5

      Links back

      From each firm site.

      Firm marketing leads 2 weeks

    6. 6

      Measure

      Referral traffic.

      Head of Agency Marketing monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Head of Agency Marketing

    Smallest test

    Add the firm names to the homepage this week.

    Why it works

    Publish a companies page: each firm's focus, sectors, leaders and a link to its site, plus Brightmode and Versus. Ask each firm to link back with "an Orchestra company". Add a short firm strip to the homepage.

    Named, well-known firms are Orchestra's strongest credentials, and links both ways help buyers and search.

    Risks and how to handle them

    • Firms fear losing identity

      Present them as named specialists inside Orchestra.

    Evidence

    • HiringOrchestra's description in every job post: "700+ people" across "consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more", "Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR"; it also launched "Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group".Source
    • Your websiteHomepage (checked October 22, 2026): H1 "Today's fast-moving, high-stakes decisions demand a different approach."; "Advisory. Strategy. Execution. In concert."; "Powered by intelligence ... use AI to decode complexity at speed"; "12 Cities across North America and Europe", "20 Years of excellence in client services", "700+" people; no client names, no work examples, no names of the member firms and no links beyond the main menu.Source
    • Your websiteSitemap (October 22, 2026): one case study (/softbank-case-study), which no page on the site links to; 70 insights, 43 news pages, 85 leadership profiles, 8 category and 9 tag pages; no page on orchestraco.com links to the websites of the member firms. The sitemap also lists eight internal office-guide pages written for staff, the staff login page and the form thank-you page.Source
  • 03

    The Head of Agency Marketing is to raise the profile of top voices. Of 85 individual leadership pages, 52 have no bio and 51 show no role, so a journalist or prospect who searches a leader's name lands on an empty page.

    High impactLow effort First result in 1 month Head of Agency Marketing

    First action

    Fill the ten most-searched profiles.

    How to measure it

    Complete leadership profiles

    Now
    –
    Target
    85 of 85
    By
    30 days

    Steps

    1. 1

      List gaps

      All empty profiles.

      Web Producer (Webflow) 1 day

    2. 2

      Collect bios

      From firm sites and LinkedIn, approved.

      Head of Agency Marketing 1 week

    3. 3

      Fill CMS

      Role, firm, bio, topics.

      Web Producer (Webflow) 1 week

    4. 4

      Experts page

      Filter by topic.

      Web Producer (Webflow) 3 days

    5. 5

      Pitch

      To reporters on each beat.

      Head of Agency Marketing ongoing

    6. 6

      Measure

      Media requests.

      Head of Agency Marketing monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Head of Agency Marketing

    Smallest test

    Fill ten profiles this week.

    Why it works

    Fill each profile with role, firm, sectors, two-line bio, recent insights and speaking topics. Then publish an "Experts" page filtered by topic (AI discovery, crisis, higher education, real estate, public affairs) with a media contact, and pitch it to reporters.

    Complete profiles rank for leaders' names, and an experts page makes Orchestra the easy source for quotes.

    Risks and how to handle them

    • Bios go stale

      Quarterly review.

    Evidence

    • Your websiteLeadership: the /leadership page shows bios for the leadership team, but of 85 individual profile pages, 52 have an empty bio and 51 show no role (titles read "<name> | | Orchestra"; checked twice on October 22, 2026).Source
    • HiringHead of Agency Marketing (posted September 14, 2026), reporting to the Chief Brand Officer: will "define and lead the vision for how Orchestra shows up in the world as the company enters its next phase of growth" across "PR, partnerships, events, awards, thought leadership, and activations"; oversee "brand management, product marketing, content development, and cross-channel campaigns"; "Elevate the profile of the CEO, President, Chief Culture Officer, and other top voices"; own "Cannes Lions" end to end; and "Establish clear KPIs and a data-informed feedback loop to continually refine strategy and prove impact".Source
    • Your websiteNews pages: 42 of 43 are titled just "Orchestra"; each is a short stub reading "This article was originally published on the website of , an Orchestra company" with the firm name missing; 17 have an empty canonical tag and the rest point their canonical to the outside article (PRWeek, Business Wire, Axios and others).Source
  • 04

    Forty-two of the 43 news pages are titled just "Orchestra", each says it was "originally published on the website of , an Orchestra company" with the firm name missing, and 17 have an empty canonical tag. Coverage such as Provoke's "100 Best Agencies" listing and the crisis practice expansion cannot be found under its own name.

    Medium impactLow effort First result in 2 weeks Web Producer

    First action

    Fix the template title and firm field.

    How to measure it

    News pages fixed

    Now
    –
    Target
    43 of 43
    By
    2 weeks

    Steps

    1. 1

      Fix the template

      Title from headline.

      Web Producer (Webflow) 2 hours

    2. 2

      Firm field

      Fill or hide when blank.

      Web Producer (Webflow) 2 hours

    3. 3

      Summaries

      Two sentences each.

      Content Director 2 days

    4. 4

      Canonicals

      Self or noindex.

      Web Producer (Webflow) 2 hours

    5. 5

      Tag pages

      Titles too.

      Web Producer (Webflow) 1 hour

    6. 6

      Check

      Search Console.

      Web Producer (Webflow) 4 weeks

    First result
    2 weeks
    Cost
    $0
    Owner
    Web Producer (Webflow)

    Smallest test

    Fix the title template today.

    Why it works

    Set each title to the headline, fill the firm field, add a two-sentence summary and an outbound link, and either set a self-canonical or keep the page out of the index if it only points elsewhere.

    Proper titles and summaries let press coverage rank and be cited for Orchestra's name.

    Risks and how to handle them

    • Duplicate of the outside article

      Keep summaries short and original.

    Evidence

    • Your websiteNews pages: 42 of 43 are titled just "Orchestra"; each is a short stub reading "This article was originally published on the website of , an Orchestra company" with the firm name missing; 17 have an empty canonical tag and the rest point their canonical to the outside article (PRWeek, Business Wire, Axios and others).Source
    • News coverageCoverage linked from the news section: Provoke Media lists Orchestra among "The 100 Best Agencies in the US" (2026); Business Wire, February 2026: "Orchestra Expands Crisis Communications Practice, Adds Senior Leadership to Scale Enterprise Risk Management Services"; PRWeek on BerlinRosen's acquisitions of Inkhouse and Message Lab and the launch of a talent recruitment agency.Source
  • 05

    The public sitemap lists eight internal office-guide pages written for staff, the staff login page and the form thank-you page, alongside the real pages. Search engines spend crawl time on them and they can show in results.

    Medium impactLow effort First result in 1 week Web Producer

    First action

    Remove the internal pages from the sitemap.

    How to measure it

    Internal pages in search

    Now
    –
    Target
    0
    By
    30 days

    Steps

    1. 1

      List pages

      Internal and utility.

      Web Producer (Webflow) 1 hour

    2. 2

      Exclude

      From the sitemap.

      Web Producer (Webflow) 1 hour

    3. 3

      Noindex

      On each.

      Web Producer (Webflow) 1 hour

    4. 4

      Restrict

      Staff guides behind login.

      IT team 1 day

    5. 5

      Request removal

      Search Console.

      Web Producer (Webflow) 1 hour

    6. 6

      Check monthly

      New CMS pages.

      Web Producer (Webflow) monthly

    First result
    1 week
    Cost
    $0
    Owner
    Web Producer (Webflow)

    Smallest test

    Exclude the pages today.

    Why it works

    Remove internal and utility pages from the sitemap, mark them noindex, and move staff-only guides behind the staff login.

    A clean sitemap focuses search on pages that win business and keeps staff material for staff.

    Risks and how to handle them

    • Staff lose access

      Share the guide link internally first.

    Evidence

    • Your websiteSitemap (October 22, 2026): one case study (/softbank-case-study), which no page on the site links to; 70 insights, 43 news pages, 85 leadership profiles, 8 category and 9 tag pages; no page on orchestraco.com links to the websites of the member firms. The sitemap also lists eight internal office-guide pages written for staff, the staff login page and the form thank-you page.Source
  • 06

    The new VP of Business Development will run a vertical's "intake, prioritization, ownership, and resourcing". The contact page has one new-business form for every sector and service, so each inquiry needs sorting by hand.

    High impactLow effort First result in 1 month Vice President

    First action

    Add the two questions to the form.

    How to measure it

    Inquiries reaching a pitch

    Now
    –
    Target
    +25%
    By
    90 days

    Steps

    1. 1

      Add questions

      Sector, service, budget.

      Marketing Operations 1 day

    2. 2

      Routing rules

      By vertical.

      Marketing Operations 2 days

    3. 3

      Reply target

      One business day.

      Vice President, Business Development 1 day

    4. 4

      Log outcomes

      In the CRM.

      Vice President, Business Development ongoing

    5. 5

      Review

      Weekly pipeline.

      Head of Growth weekly

    6. 6

      Adjust

      Questions and routes.

      Vice President, Business Development monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Vice President, Business Development

    Smallest test

    Route one sector for two weeks.

    Why it works

    Add sector and service questions and a budget range, route each inquiry to the vertical lead with a reply target of one business day, and log the source and outcome.

    Fast, expert first replies win more pitches and give the growth team clean pipeline data.

    Risks and how to handle them

    • Longer form lowers inquiries

      Keep it to three added fields.

    Evidence

    • HiringVice President, Business Development on the Growth team, which focuses on "integrating capabilities across firms, driving new business engagement"; will "Manage the business development program for one of Orchestra's verticals", including "intake, prioritization, ownership, and resourcing of opportunities", lead pitches and "RFP adherence", and "Leverage AI ... to improve ... proposal development".Source
    • Your websiteContact page: three paths ("New business", "Media inquiry", "Careers") with one new-business form for every sector and service.Source
    • Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source
  • 07

    Orchestra is hiring a VP of Paid Media, a Director of Influencer Marketing and an EVP of Crisis & Reputation, and it publishes research on AI discovery. The services page lists these only as words, with no page, example or contact.

    High impactMedium effort First result in 1 month Head of Agency Marketing

    First action

    Draft the Discoverability page from the 13 AEO posts.

    How to measure it

    Service-page inquiries

    Now
    –
    Target
    30 a quarter
    By
    90 days

    Steps

    1. 1

      Pick four

      Services with new leaders.

      Head of Agency Marketing 1 day

    2. 2

      Draft

      Scope, team, proof.

      Content Director 2 weeks

    3. 3

      Review

      Practice leaders.

      Executive Vice President, Crisis & Reputation Management 1 week

    4. 4

      Build

      Template.

      Web Producer (Webflow) 1 week

    5. 5

      Link

      From services and insights.

      Web Producer (Webflow) 1 day

    6. 6

      Measure

      Visits and inquiries.

      Head of Growth monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Head of Agency Marketing

    Smallest test

    Publish the Discoverability page first.

    Why it works

    Build one page each for Paid media and advertising, Influencer and affiliate, Crisis and reputation, and Discoverability (AEO and SEO): what the service covers, the team, two case studies, related insights and a routed inquiry form.

    Service pages capture searches for those services and give new leaders a place to send prospects.

    Risks and how to handle them

    • Thin pages

      Include at least two case studies each.

    Evidence

    • Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source
    • HiringVice President, Paid Media (posted October 8, 2026) for "our growing Paid Media team", working with the Head of Paid Media across "consumer & lifestyle, B2B and technology, nonprofit & philanthropy, higher education, arts & culture, sports, real estate, and public affairs and advocacy"; channels from paid social and search to CTV, audio and OOH; and "identifying opportunities to grow an existing client relationship".Source
    • HiringDirector, Influencer Marketing (Impact & Philanthropy) (posted September 8, 2026): creator, influencer and celebrity programs for "foundations, nonprofits, advocacy organizations, political and civic initiatives"; "The right messenger may be a creator or celebrity, but it may also be an advocate, expert, community leader"; build "ecosystems of influence around an issue".Source
    • HiringPractice hiring now: Executive Vice President, Crisis & Reputation Management (October 20), Director, Consumer Health & Wellness (October 22), Senior Vice President and Account Executive, Higher Education, real estate roles in New York, Miami and San Francisco, Vice President and Senior Account Executive, Arts & Culture, Senior Director, Public Affairs and Vice President, Policy Communications (Healthcare), and Senior Vice President, Integrated Communications (Consumer).Source
    • Your websiteOriginal research: "Winning the AI vote" with Evertune analyzes "63,000 prompts across six answer engines" for the 2026 midterms; the AEO tag holds 13 posts (e.g. "How PR leaders can drive AI search visibility"); the 2026 Media Trends Report was presented by Orchestra and Puck (December 2025).Source

This quarter 9

The core plays for the next three months.

  • 08

    Orchestra is hiring real estate staff in New York, Miami and San Francisco, a Higher Education SVP and AE, a Consumer Health & Wellness director and an Arts & Culture VP. Its category pages are only blog filters.

    High impactMedium effort First result in 1 quarter Head of Growth

    First action

    Draft the real estate page.

    How to measure it

    Inquiries from sector pages

    Now
    –
    Target
    40 a quarter
    By
    2 quarters

    Steps

    1. 1

      Pick sectors

      Four growing practices.

      Head of Growth 1 week

    2. 2

      Draft pages

      Challenges, team, proof.

      Content Director 1 month

    3. 3

      Review

      Practice leads.

      Head of Growth 2 weeks

    4. 4

      Build

      Template.

      Web Producer (Webflow) 2 weeks

    5. 5

      Promote

      Newsletter and LinkedIn.

      Head of Agency Marketing 1 month

    6. 6

      Measure

      Inquiries.

      Head of Growth monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Head of Growth

    Smallest test

    Publish one sector page.

    Why it works

    Build sector pages with the challenges of that sector, the firms and leaders serving it, case studies, insights and a routed form. Start with real estate and higher education.

    Buyers search by their own sector, and sector pages back the practices Orchestra is investing in.

    Risks and how to handle them

    • Overlap with firm sites

      Link to firm pages for detail.

    Evidence

    • HiringPractice hiring now: Executive Vice President, Crisis & Reputation Management (October 20), Director, Consumer Health & Wellness (October 22), Senior Vice President and Account Executive, Higher Education, real estate roles in New York, Miami and San Francisco, Vice President and Senior Account Executive, Arts & Culture, Senior Director, Public Affairs and Vice President, Policy Communications (Healthcare), and Senior Vice President, Integrated Communications (Consumer).Source
    • Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source
    • Your websiteInsights: 70 posts filtered by 8 sector categories and 9 tags (including AEO, SEO, AI, PR and earned media), with posts such as "For communicators, the future is local"; a HubSpot newsletter signup.Source
  • 09

    The paid media team is growing, and the VP role includes "identifying opportunities to grow an existing client relationship". Orchestra already works for clients across eight sectors who buy earned media and may buy paid elsewhere.

    High impactMedium effort First result in 2 quarters Vice President

    First action

    List the top 50 clients without paid media.

    How to measure it

    Clients adding paid media

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      List clients

      No paid media now.

      Vice President, Paid Media 1 week

    2. 2

      Design audit

      One story, paid plan.

      Vice President, Paid Media 2 weeks

    3. 3

      Offer

      Through account leads.

      Account leads 1 month

    4. 4

      Run tests

      Small budgets.

      Vice President, Paid Media 1 quarter

    5. 5

      Report

      Lift from paid.

      Vice President, Paid Media monthly

    6. 6

      Scale

      To retainers.

      Head of Paid Media quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Vice President, Paid Media

    Smallest test

    Offer the audit to five clients.

    Why it works

    List the top 50 clients without paid media from Orchestra, offer a paid amplification audit of their best earned story, and propose a small test that pairs earned and paid.

    Selling to current clients is faster than new pitches, and pairing paid with earned is the integrated case Orchestra makes.

    Risks and how to handle them

    • Account teams protective

      Share credit and revenue.

    Evidence

    • HiringVice President, Paid Media (posted October 8, 2026) for "our growing Paid Media team", working with the Head of Paid Media across "consumer & lifestyle, B2B and technology, nonprofit & philanthropy, higher education, arts & culture, sports, real estate, and public affairs and advocacy"; channels from paid social and search to CTV, audio and OOH; and "identifying opportunities to grow an existing client relationship".Source
    • HiringOrchestra's description in every job post: "700+ people" across "consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more", "Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR"; it also launched "Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group".Source
    • Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source
  • 10

    Orchestra and Evertune analyzed 63,000 prompts across six answer engines, and Orchestra has 13 posts on AEO. Brands, campaigns and foundations want to know how AI assistants describe them.

    High impactMedium effort First result in 1 quarter Head of Agency Marketing

    First action

    Price the audit and write a sample.

    How to measure it

    AI visibility audits

    Now
    –
    Target
    20
    By
    2 quarters

    Steps

    1. 1

      Define scope

      50 prompts, six engines.

      Message Lab analytics lead 2 weeks

    2. 2

      Price

      Fixed fee.

      Head of Growth 1 week

    3. 3

      Sample report

      Orchestra itself.

      Message Lab analytics lead 2 weeks

    4. 4

      Launch page

      Discoverability service.

      Web Producer (Webflow) 1 week

    5. 5

      Sell

      Through BD and firms.

      Vice President, Business Development ongoing

    6. 6

      Convert

      Into retainers.

      Head of Growth quarterly

    First result
    1 quarter
    Cost
    Analysis time
    Owner
    Head of Agency Marketing

    Smallest test

    Run the audit for two existing clients.

    Why it works

    Package a fixed-price audit: how six answer engines describe the client and rivals on 50 prompts, what sources they cite, and a 90-day plan across earned, owned and paid. Use it as an entry offer for new clients.

    A concrete, priced first step lowers the barrier for new clients and leads into larger programs.

    Risks and how to handle them

    • Results change fast

      Date each audit and offer a repeat.

    Evidence

    • Your websiteOriginal research: "Winning the AI vote" with Evertune analyzes "63,000 prompts across six answer engines" for the 2026 midterms; the AEO tag holds 13 posts (e.g. "How PR leaders can drive AI search visibility"); the 2026 Media Trends Report was presented by Orchestra and Puck (December 2025).Source
    • Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source
    • Your websiteHomepage (checked October 22, 2026): H1 "Today's fast-moving, high-stakes decisions demand a different approach."; "Advisory. Strategy. Execution. In concert."; "Powered by intelligence ... use AI to decode complexity at speed"; "12 Cities across North America and Europe", "20 Years of excellence in client services", "700+" people; no client names, no work examples, no names of the member firms and no links beyond the main menu.Source
  • 11

    The new influencer director builds "ecosystems of influence" where the right messenger "may be an advocate, expert, community leader". Foundations want evidence of which messengers work.

    Medium impactMedium effort First result in 2 quarters Director

    First action

    Pick three issues for the study.

    How to measure it

    Messenger map workshops

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Design survey

      Messenger trust by issue.

      Message Lab analytics lead 1 month

    2. 2

      Field it

      National sample.

      Message Lab analytics lead 1 month

    3. 3

      Write report

      Findings.

      Director, Influencer Marketing (Impact & Philanthropy) 1 month

    4. 4

      Launch

      Press and events.

      Head of Agency Marketing 1 month

    5. 5

      Workshops

      For clients.

      Director, Influencer Marketing (Impact & Philanthropy) ongoing

    6. 6

      Measure

      Leads.

      Head of Growth monthly

    First result
    2 quarters
    Cost
    Survey cost
    Owner
    Director, Influencer Marketing (Impact & Philanthropy)

    Smallest test

    Run a pilot survey on one issue.

    Why it works

    Survey audiences on trust in messenger types (creators, experts, local leaders, celebrities) by issue, publish the findings, and offer a messenger map workshop to impact clients.

    Original research positions the practice and opens conversations with foundations.

    Risks and how to handle them

    • Small samples

      Use a credible panel.

    Evidence

    • HiringDirector, Influencer Marketing (Impact & Philanthropy) (posted September 8, 2026): creator, influencer and celebrity programs for "foundations, nonprofits, advocacy organizations, political and civic initiatives"; "The right messenger may be a creator or celebrity, but it may also be an advocate, expert, community leader"; build "ecosystems of influence around an issue".Source
    • Your websiteOriginal research: "Winning the AI vote" with Evertune analyzes "63,000 prompts across six answer engines" for the 2026 midterms; the AEO tag holds 13 posts (e.g. "How PR leaders can drive AI search visibility"); the 2026 Media Trends Report was presented by Orchestra and Puck (December 2025).Source
  • 12

    The Growth team focuses on "integrating capabilities across firms". A client served by one firm often needs services another firm offers.

    High impactMedium effort First result in 2 quarters Vice President

    First action

    Map services for the top ten clients.

    How to measure it

    Multi-firm clients

    Now
    –
    Target
    +15
    By
    2 quarters

    Steps

    1. 1

      Map services

      Top 50 clients.

      Vice President, Business Development 1 month

    2. 2

      Find gaps

      By firm.

      Vice President, Business Development 2 weeks

    3. 3

      Plan with leads

      One proposal each.

      Account leads 1 month

    4. 4

      Pitch

      Integrated proposals.

      Vice President, Business Development ongoing

    5. 5

      Share credit

      Revenue rules.

      Senior Director, Client Finance 1 month

    6. 6

      Track

      Cross-firm revenue.

      Head of Growth quarterly

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Vice President, Business Development

    Smallest test

    Write one integrated proposal.

    Why it works

    For the top 50 clients, map services used and gaps across firms, agree one integrated proposal per client with the account lead, and track cross-firm revenue.

    Growing existing clients across firms is the main payoff of the Orchestra model.

    Risks and how to handle them

    • Firm rivalry

      Clear credit sharing.

    Evidence

    • HiringVice President, Business Development on the Growth team, which focuses on "integrating capabilities across firms, driving new business engagement"; will "Manage the business development program for one of Orchestra's verticals", including "intake, prioritization, ownership, and resourcing of opportunities", lead pitches and "RFP adherence", and "Leverage AI ... to improve ... proposal development".Source
    • HiringOrchestra's description in every job post: "700+ people" across "consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more", "Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR"; it also launched "Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group".Source
  • 13

    The Head of Agency Marketing owns "Cannes Lions" end to end, with budget tradeoffs across "earned media, activations, and events".

    High impactHigh effort First result in 2 quarters Head of Agency Marketing

    First action

    Pick the research to launch.

    How to measure it

    Qualified meetings

    Now
    –
    Target
    40
    By
    2 quarters

    Steps

    1. 1

      Pick the launch

      One study.

      Head of Agency Marketing 1 month

    2. 2

      Speaking pitches

      Submit early.

      Head of Agency Marketing 1 month

    3. 3

      Plan events

      Breakfast and meetings.

      Events Manager 2 months

    4. 4

      Content

      For all firms.

      Content Director 1 month

    5. 5

      Run

      On site.

      Head of Agency Marketing 1 week

    6. 6

      Report

      Meetings and coverage.

      Head of Agency Marketing 2 weeks

    First result
    2 quarters
    Cost
    Event budget
    Owner
    Head of Agency Marketing

    Smallest test

    Book ten meetings in advance.

    Why it works

    Build the presence around a single launch (for example the AI visibility data or media trends research), with a small client breakfast, speaking pitches and content for all firms. Measure meetings and coverage.

    A research-led presence earns coverage and meetings that a generic event does not.

    Risks and how to handle them

    • Cost overruns

      Set budget per expected meeting.

    Evidence

    • HiringHead of Agency Marketing (posted September 14, 2026), reporting to the Chief Brand Officer: will "define and lead the vision for how Orchestra shows up in the world as the company enters its next phase of growth" across "PR, partnerships, events, awards, thought leadership, and activations"; oversee "brand management, product marketing, content development, and cross-channel campaigns"; "Elevate the profile of the CEO, President, Chief Culture Officer, and other top voices"; own "Cannes Lions" end to end; and "Establish clear KPIs and a data-informed feedback loop to continually refine strategy and prove impact".Source
    • Your websiteOriginal research: "Winning the AI vote" with Evertune analyzes "63,000 prompts across six answer engines" for the 2026 midterms; the AEO tag holds 13 posts (e.g. "How PR leaders can drive AI search visibility"); the 2026 Media Trends Report was presented by Orchestra and Puck (December 2025).Source
  • 14

    Orchestra is hiring an EVP of Crisis & Reputation Management after expanding the crisis practice in February 2026. Companies buy crisis help once they need it; readiness work starts the relationship earlier.

    High impactMedium effort First result in 2 quarters Executive Vice President

    First action

    Write the review scope.

    How to measure it

    Reviews sold

    Now
    –
    Target
    12
    By
    2 quarters

    Steps

    1. 1

      Define scope

      Four parts.

      Executive Vice President, Crisis & Reputation Management 2 weeks

    2. 2

      Price

      Fixed fee.

      Head of Growth 1 week

    3. 3

      Page

      On the crisis service page.

      Web Producer (Webflow) 1 week

    4. 4

      Sell

      Through firms.

      Vice President, Business Development ongoing

    5. 5

      Deliver

      Tabletop exercises.

      Executive Vice President, Crisis & Reputation Management ongoing

    6. 6

      Convert

      To retainers.

      Executive Vice President, Crisis & Reputation Management quarterly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    Executive Vice President, Crisis & Reputation Management

    Smallest test

    Run one review for an existing client.

    Why it works

    Offer a fixed-scope readiness review: scenario list, response roles, holding statements and a tabletop exercise, ending with a retainer proposal.

    Readiness work builds the relationship before an incident and leads into retainers.

    Risks and how to handle them

    • Clients delay

      Tie to board or audit cycles.

    Evidence

    • HiringPractice hiring now: Executive Vice President, Crisis & Reputation Management (October 20), Director, Consumer Health & Wellness (October 22), Senior Vice President and Account Executive, Higher Education, real estate roles in New York, Miami and San Francisco, Vice President and Senior Account Executive, Arts & Culture, Senior Director, Public Affairs and Vice President, Policy Communications (Healthcare), and Senior Vice President, Integrated Communications (Consumer).Source
    • News coverageCoverage linked from the news section: Provoke Media lists Orchestra among "The 100 Best Agencies in the US" (2026); Business Wire, February 2026: "Orchestra Expands Crisis Communications Practice, Adds Senior Leadership to Scale Enterprise Risk Management Services"; PRWeek on BerlinRosen's acquisitions of Inkhouse and Message Lab and the launch of a talent recruitment agency.Source
    • Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source
  • 15

    Orchestra has 70 insights across 8 sectors and 9 tags, but posts do not lead readers to the related service, the author's profile or a sector-specific newsletter.

    Medium impactLow effort First result in 1 quarter Content Director

    First action

    Add the boxes to the ten most-read posts.

    How to measure it

    Signups

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Design boxes

      Author, service, signup.

      Web Producer (Webflow) 1 week

    2. 2

      Add to template

      All posts.

      Web Producer (Webflow) 1 week

    3. 3

      Map services

      Per post.

      Content Director 1 week

    4. 4

      Sector lists

      In HubSpot.

      Marketing Operations 1 week

    5. 5

      Send

      Monthly by sector.

      Content Director monthly

    6. 6

      Measure

      Signups and inquiries.

      Head of Agency Marketing monthly

    First result
    1 quarter
    Cost
    Staff time only
    Owner
    Content Director

    Smallest test

    Add the signup to one post.

    Why it works

    Add an author box linking to the profile, a related service and case study, and a newsletter signup by sector at the end of each post.

    Readers of a sector insight are often the buyers for that sector's practice.

    Risks and how to handle them

    • Clutter

      Keep boxes short.

    Evidence

    • Your websiteInsights: 70 posts filtered by 8 sector categories and 9 tags (including AEO, SEO, AI, PR and earned media), with posts such as "For communicators, the future is local"; a HubSpot newsletter signup.Source
    • Your websiteLeadership: the /leadership page shows bios for the leadership team, but of 85 individual profile pages, 52 have an empty bio and 51 show no role (titles read "<name> | | Orchestra"; checked twice on October 22, 2026).Source
  • 16

    The VP of Business Development is asked to use AI to improve "proposal development". Every pitch team rebuilds credentials by hand.

    Medium impactMedium effort First result in 1 quarter Vice President

    First action

    Tag the first 20 case studies.

    How to measure it

    Proposal prep time

    Now
    –
    Target
    -40%
    By
    2 quarters

    Steps

    1. 1

      Tag proof

      Sector, service, result.

      Vice President, Business Development 2 weeks

    2. 2

      Pick a tool

      Within approved AI tools.

      IT team 2 weeks

    3. 3

      Build drafts

      Credentials sections.

      Vice President, Business Development 1 month

    4. 4

      Review rules

      Human edit always.

      Vice President, Business Development 1 week

    5. 5

      Train teams

      Pitch leads.

      Vice President, Business Development 2 weeks

    6. 6

      Measure

      Prep time and wins.

      Head of Growth quarterly

    First result
    1 quarter
    Cost
    Tool cost
    Owner
    Vice President, Business Development

    Smallest test

    Draft one RFP response with the library.

    Why it works

    Turn the case-study library and leadership profiles into a searchable proof bank (by sector, service, result) that drafts the credentials section of an RFP for the team to edit.

    Faster, stronger proposals raise win rates and free senior time.

    Risks and how to handle them

    • Wrong claims in drafts

      Use only approved proof.

    Builds on

    Evidence

    • HiringVice President, Business Development on the Growth team, which focuses on "integrating capabilities across firms, driving new business engagement"; will "Manage the business development program for one of Orchestra's verticals", including "intake, prioritization, ownership, and resourcing of opportunities", lead pitches and "RFP adherence", and "Leverage AI ... to improve ... proposal development".Source
    • Your websiteSitemap (October 22, 2026): one case study (/softbank-case-study), which no page on the site links to; 70 insights, 43 news pages, 85 leadership profiles, 8 category and 9 tag pages; no page on orchestraco.com links to the websites of the member firms. The sitemap also lists eight internal office-guide pages written for staff, the staff login page and the form thank-you page.Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    The 2026 Media Trends Report was presented by Orchestra and Puck. A yearly report with sector cuts gives every practice a reason to call clients and prospects.

    High impactHigh effort First result in 3 quarters Head of Agency Marketing

    First action

    Agree the next edition's date with Puck.

    How to measure it

    Downloads

    Now
    –
    Target
    10,000
    By
    1 year

    Steps

    1. 1

      Agree terms

      With Puck.

      Head of Agency Marketing 1 month

    2. 2

      Plan research

      Core and sector cuts.

      Message Lab analytics lead 1 month

    3. 3

      Write

      Report and editions.

      Content Director 2 months

    4. 4

      Launch events

      New York and Washington.

      Events Manager 1 month

    5. 5

      Sector follow-up

      Practice outreach.

      Head of Growth ongoing

    6. 6

      Measure

      Meetings.

      Head of Growth quarterly

    First result
    3 quarters
    Cost
    Research and event budget
    Owner
    Head of Agency Marketing

    Smallest test

    Publish one sector chart from the last report.

    Why it works

    Publish the next edition with a fixed date, add short editions for real estate, higher education, health and impact, and launch with events in New York and Washington.

    A recurring, branded report earns coverage and a steady flow of meetings.

    Risks and how to handle them

    • Partner priorities differ

      Agree goals in writing.

    Evidence

    • Your websiteOriginal research: "Winning the AI vote" with Evertune analyzes "63,000 prompts across six answer engines" for the 2026 midterms; the AEO tag holds 13 posts (e.g. "How PR leaders can drive AI search visibility"); the 2026 Media Trends Report was presented by Orchestra and Puck (December 2025).Source
    • HiringPractice hiring now: Executive Vice President, Crisis & Reputation Management (October 20), Director, Consumer Health & Wellness (October 22), Senior Vice President and Account Executive, Higher Education, real estate roles in New York, Miami and San Francisco, Vice President and Senior Account Executive, Arts & Culture, Senior Director, Public Affairs and Vice President, Policy Communications (Healthcare), and Senior Vice President, Integrated Communications (Consumer).Source
  • 18

    The homepage promises strategy "powered by intelligence" and AI, Orchestra is hiring a Media Monitoring Freelancer, and Message Lab is a data analytics firm in the group. Clients pay for coverage tracking elsewhere.

    High impactHigh effort First result in 4 quarters Head of Growth

    First action

    Scope the dashboard with Message Lab.

    How to measure it

    Subscribers

    Now
    –
    Target
    50 clients
    By
    4 quarters

    Steps

    1. 1

      Scope

      Coverage plus AI answers.

      Message Lab analytics lead 1 month

    2. 2

      Build

      Dashboard.

      Message Lab analytics lead 1 quarter

    3. 3

      Price

      Monthly tiers.

      Head of Growth 1 month

    4. 4

      Pilot

      Ten clients.

      Account leads 1 quarter

    5. 5

      Roll out

      All retainers.

      Head of Growth 1 quarter

    6. 6

      Measure

      Retention.

      Head of Growth quarterly

    First result
    4 quarters
    Cost
    Build cost
    Owner
    Head of Growth

    Smallest test

    Pilot a manual monthly report with three clients.

    Why it works

    Build a monthly subscription that combines coverage tracking, share of voice and how AI answer engines describe the client, with a short analyst note. Sell it to every retainer client.

    Recurring data products smooth agency revenue and keep Orchestra in the room every month.

    Risks and how to handle them

    • Commodity tools

      Sell the analyst note, not the data.

    Evidence

    • Your websiteHomepage (checked October 22, 2026): H1 "Today's fast-moving, high-stakes decisions demand a different approach."; "Advisory. Strategy. Execution. In concert."; "Powered by intelligence ... use AI to decode complexity at speed"; "12 Cities across North America and Europe", "20 Years of excellence in client services", "700+" people; no client names, no work examples, no names of the member firms and no links beyond the main menu.Source
    • HiringSix Spring 2027 fellowships posted October 7, 2026 (Consumer & Sports, Corporate, Hospitality & Lifestyle, Integrated Marketing, Public Affairs, Impact & Urbanism, Technology) and a Media Monitoring Freelancer (October 5).Source
    • HiringOrchestra's description in every job post: "700+ people" across "consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more", "Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR"; it also launched "Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group".Source
    • Your websiteOriginal research: "Winning the AI vote" with Evertune analyzes "63,000 prompts across six answer engines" for the 2026 midterms; the AEO tag holds 13 posts (e.g. "How PR leaders can drive AI search visibility"); the 2026 Media Trends Report was presented by Orchestra and Puck (December 2025).Source
  • 19

    Orchestra launched Brightmode, a talent acquisition firm for communications professionals, and lists talent recruitment as a service. Clients often hire in-house communications staff after working with an agency.

    Medium impactMedium effort First result in 3 quarters Head of Growth

    First action

    Ask account leads which clients are hiring.

    How to measure it

    Placements

    Now
    –
    Target
    15
    By
    3 quarters

    Steps

    1. 1

      Agree terms

      Referral rules.

      Head of Growth 1 month

    2. 2

      Train leads

      When to refer.

      Account leads 2 weeks

    3. 3

      Add to reviews

      Quarterly.

      Account leads quarterly

    4. 4

      Track

      Referrals.

      Head of Growth monthly

    5. 5

      Report

      Placements.

      Brightmode quarterly

    6. 6

      Adjust

      Process.

      Head of Growth quarterly

    First result
    3 quarters
    Cost
    Staff time only
    Owner
    Head of Growth

    Smallest test

    Refer one client.

    Why it works

    Add a Brightmode referral to account reviews and offboarding, offer clients help hiring for roles the agency already understands, and track placements.

    It keeps the relationship when a client builds an in-house team.

    Risks and how to handle them

    • Clients see poaching risk

      Never recruit from client teams.

    Evidence

    • HiringOrchestra's description in every job post: "700+ people" across "consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more", "Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR"; it also launched "Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group".Source
    • Your websiteServices page: 11 sectors and 18 services listed as plain text with no page for any of them and no examples, including "Crisis communications and reputation management", "Discoverability (AEO and SEO)", "Influencer and affiliate", "Paid media and advertising", "Public affairs" and "Talent recruitment".Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Orchestra has six Spring 2027 fellowships across sectors. Young professionals' media habits are a constant client question.

    Medium impactLow effort First result in 2 quarters Head of Agency Marketing

    First action

    Write ten survey questions.

    How to measure it

    Report views

    Now
    –
    Target
    5,000
    By
    2 quarters

    Steps

    1. 1

      Design

      Ten questions.

      Fellowship lead 1 week

    2. 2

      Run

      Peer survey.

      Fellows 1 month

    3. 3

      Analyze

      With Message Lab.

      Message Lab analytics lead 2 weeks

    4. 4

      Publish

      Insight post.

      Content Director 1 week

    5. 5

      Present

      Client session.

      Fellows 1 day

    6. 6

      Repeat

      Each class.

      Fellowship lead 6 months

    First result
    2 quarters
    Cost
    Staff time only
    Owner
    Head of Agency Marketing

    Smallest test

    Run the survey with one class.

    Why it works

    Have each fellowship class run and publish a short survey of their peers' media and AI habits, presented to clients at the end of the program.

    It gives fellows real work, gives clients fresh data and gives recruiting a showcase.

    Risks and how to handle them

    • Small samples

      Present as directional.

    Evidence

    • HiringSix Spring 2027 fellowships posted October 7, 2026 (Consumer & Sports, Corporate, Hospitality & Lifestyle, Integrated Marketing, Public Affairs, Impact & Urbanism, Technology) and a Media Monitoring Freelancer (October 5).Source
    • Your websiteInsights: 70 posts filtered by 8 sector categories and 9 tags (including AEO, SEO, AI, PR and earned media), with posts such as "For communicators, the future is local"; a HubSpot newsletter signup.Source
  • 21

    Orchestra works from 12 cities and argues "For communicators, the future is local". Clients expanding into a city need to know its outlets, writers and community voices.

    Medium impactMedium effort First result in 2 quarters Head of Growth

    First action

    Build the New York map first.

    How to measure it

    Client programs using maps

    Now
    –
    Target
    10
    By
    2 quarters

    Steps

    1. 1

      Pick format

      Outlets to creators.

      Head of Growth 1 week

    2. 2

      Build NY

      First map.

      Media Monitoring Freelancer 1 month

    3. 3

      Add cities

      Miami, San Francisco next.

      Media Monitoring Freelancer 1 quarter

    4. 4

      Update

      Monthly.

      Media Monitoring Freelancer monthly

    5. 5

      Sell

      With real estate and public affairs.

      Vice President, Business Development ongoing

    6. 6

      Measure

      Use in programs.

      Head of Growth quarterly

    First result
    2 quarters
    Cost
    Research time
    Owner
    Head of Growth

    Smallest test

    Build one map.

    Why it works

    Build a local media map for each city (outlets, newsletters, creators, community leaders), keep it current with the media monitoring team, and sell it as part of market-entry and real estate programs.

    Local depth is hard for national rivals to match and supports the real estate and public affairs practices.

    Risks and how to handle them

    • Maps go stale

      Monthly updates.

    Evidence

    • Your websiteHomepage (checked October 22, 2026): H1 "Today's fast-moving, high-stakes decisions demand a different approach."; "Advisory. Strategy. Execution. In concert."; "Powered by intelligence ... use AI to decode complexity at speed"; "12 Cities across North America and Europe", "20 Years of excellence in client services", "700+" people; no client names, no work examples, no names of the member firms and no links beyond the main menu.Source
    • Your websiteInsights: 70 posts filtered by 8 sector categories and 9 tags (including AEO, SEO, AI, PR and earned media), with posts such as "For communicators, the future is local"; a HubSpot newsletter signup.Source
    • HiringPractice hiring now: Executive Vice President, Crisis & Reputation Management (October 20), Director, Consumer Health & Wellness (October 22), Senior Vice President and Account Executive, Higher Education, real estate roles in New York, Miami and San Francisco, Vice President and Senior Account Executive, Arts & Culture, Senior Director, Public Affairs and Vice President, Policy Communications (Healthcare), and Senior Vice President, Integrated Communications (Consumer).Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. Orchestra did not commission, review or endorse it, and Programmable is not affiliated with Orchestra. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Orchestra runs its business.

Something wrong, or do you represent Orchestra? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Case studies, the companies page, leadership profiles, news pages, the sitemap, form routing and four service pages.

  2. Days 31 to 6011 ideas

    Sector pages, paid media for current clients, the AI visibility audit, the messenger study, cross-firm account plans, Cannes planning, crisis readiness, insight boxes and the proof library; start the fellows survey and local media maps.

  3. Days 61 to 903 ideas

    Commit to the big bets: the annual media trends franchise, a monitoring subscription and Brightmode referrals.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value senior strategic counsel. The most cited problem: A fragmented media landscape.

  • Specialist firms with deep sector knowledge
  • AI answers shaping reputation
  • In their words: “earned attention”

Market

Competitive landscape

3 competitors compared: Weber Shandwick, FGS Global and Brunswick Group.

  • Gap to exploit: Integrated earned, paid and AI discoverability under one plan
  • Weber Shandwick: Large network can feel less senior
  • FGS Global: Less consumer and creative work

Hiring signals

Orchestra is building its own marketing and growth engine while expanding practices.

  • Head of Agency Marketing: Brand, thought leadership, Cannes and proof of impact. Ideas 1, 2, 3, 13.
  • Vice President, Business Development: Vertical intake, pitches and AI proposals. Ideas 6, 12, 16.
  • Vice President, Paid Media: A growing paid practice that grows existing clients. Ideas 7, 9.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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