PolyAI growth playbook

Base the event status on the end date, and add three states: before (agenda, meeting booker, invite to a session), live ("At booth #1013 today: book a 15-minute slot", today's session times) and after (recap, recording, slides, a follow-up offer for people who missed the team). Check every page in the events list after the change.

Most booth meetings at multi-day shows are booked during the show. A correct live state protects that pipeline, and the after state turns each event page into follow-up content instead of a dead end.

[ ] Before: agenda, sessions, meeting booker, invite form
[ ] Live: "At booth #___ today", today's sessions, 15-minute slot booker
[ ] After: recap, recording, slides, follow-up offer
[ ] Status based on end date in the venue time zone
[ ] Event source saved on every meeting
[ ] Upcoming events block never empty (show the next quarter)

• Time zones

  Store the venue time zone with each event.

• Stale live states

  Switch automatically at the end time.

• Your websiteEvent pages on October 21, 2026: the Gartner IT Symposium/Xpo 2026 page (19-22 October, booth #1013, a PolyAI Solution Provider Session on "Wednesday, October 21, 3:15-3:45 PM EDT") and the NVIDIA GTC Berlin 2026 page (20-22 October, booth #7045, "Spots are filling up fast") both showed "This event has ended" next to "Schedule a meeting" while the shows were still running.Source
• HiringField Marketing Manager (6-month contract, US, posted September 1, 2026): "Events at PolyAI are not just about creative ideas and logistics, they are a pipeline-generating engine"; owns events "end to end globally", ABM events, "2027 marketing planning", "Evaluate sponsorship levels for ROI", "Ensure proper tracking of leads and opportunities originating from events", and "pre and post event campaigns, treating each event as the centerpiece of a full program".Source
• Your websiteEvents listing (45 entries): newest first, past and future mixed; on October 21 the "Upcoming events" block on event pages listed only Gartner and GTC Berlin, both ending that week. The Consero Spring 2025 page is dated "10-12 Mar 2024". Meeting requests go to an events@ mailbox or a HubSpot form.Source

Default the list to upcoming events with a "past events" tab; publish the next quarter's confirmed shows as soon as they are booked, each with a meeting booker; add a "meet us in your city" signup for the regions without a show; fix the wrong dates.

Buyers and partners plan meetings weeks ahead; an empty calendar loses those meetings to rivals at the same shows.

• Shows not yet confirmed

  List them as "planned" with a signup.

• Your websiteEvents listing (45 entries): newest first, past and future mixed; on October 21 the "Upcoming events" block on event pages listed only Gartner and GTC Berlin, both ending that week. The Consero Spring 2025 page is dated "10-12 Mar 2024". Meeting requests go to an events@ mailbox or a HubSpot form.Source
• HiringField Marketing Manager (6-month contract, US, posted September 1, 2026): "Events at PolyAI are not just about creative ideas and logistics, they are a pipeline-generating engine"; owns events "end to end globally", ABM events, "2027 marketing planning", "Evaluate sponsorship levels for ROI", "Ensure proper tracking of leads and opportunities originating from events", and "pre and post event campaigns, treating each event as the centerpiece of a full program".Source
• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source

With the panelists' approval, publish a recap: five lessons, short quotes, and the recording or clips. Send it to everyone who met PolyAI at CCW Europe and to EMEA financial services targets, with an offer for a "business case" workshop. Reuse it at the next UK and EU shows.

Peer proof from named European banks is the strongest asset an EMEA marketer can have in a first month.

• Panelists decline

  Publish PolyAI's own lessons without quotes.

• Your websiteCCW Europe 2026 page (Amsterdam, 5-7 October): PolyAI's CEO moderated a Mainstage panel "Winning Over the Room: How CX Leaders Are Building the Case for Customer-Facing AI" with CX leaders "including NatWest and UniCredit". After the event the page still offers "Grab time with our team" and a form; there is no recording or recap.Source
• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source
• Your websiteSitemap (708 URLs, checked October 21, 2026): 314 blog posts, 107 podcasts, 43 events, 25 webinars, 21 customer stories, including European customers such as UniCredit Zagrebacka banka, Hawksmoor, Cote Brasserie, Simplyhealth, Citizens Advice Scotland and Atos; partner pages for AWS, OpenTable and Tripleseat; one listed URL (the Carter's story, with an encoded apostrophe) returns "not found"; no comparison pages against other vendors.Source

List every supported language (or change the claim to match), and record short sample calls in German, French, Spanish, Italian, Dutch and Arabic with the same scenarios as the English recordings. Put the samples on the languages page and the EMEA event pages.

Native-sounding speech is the hardest thing to prove in a deck; a 30-second sample settles it.

• Recordings sound scripted

  Use real-style scenarios with interruptions.

• Your websiteLanguages page: "PolyAI deploys multilingual dialog agents in 75+ languages" but the page lists 42 languages by name. The site itself is English only: no hreflang tags and no translated pages among its 708 sitemap URLs. The four public call recordings are in English.Source
• HiringPolyAI's description in its job posts: the "Agentic Dialog Platform"; "Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations"; "PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit."Source
• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source

Change the Carter's URL to a slug without punctuation and redirect the old one; redirect past campaign pages to their current versions; add a monthly sitemap check.

A clean sitemap helps new blog posts and events get indexed quickly, and the Carter's story is one of the strongest retail proofs.

• Old pages with backlinks

  Redirect rather than delete.

• Your websiteSitemap (708 URLs, checked October 21, 2026): 314 blog posts, 107 podcasts, 43 events, 25 webinars, 21 customer stories, including European customers such as UniCredit Zagrebacka banka, Hawksmoor, Cote Brasserie, Simplyhealth, Citizens Advice Scotland and Atos; partner pages for AWS, OpenTable and Tripleseat; one listed URL (the Carter's story, with an encoded apostrophe) returns "not found"; no comparison pages against other vendors.Source

Load advertising and enrichment scripts after the first interaction, remove tags that no longer have an owner, and split the homepage's interactive builder demo so it loads only when used. Re-test and watch the field data for a month.

Faster pages lift sign-ups on "Try free" and help paid landing pages.

• Attribution gaps

  Check conversions after each change.

• Google PageSpeedpoly.ai on mobile: performance 77/100 (desktop 98); real visitors fail Core Web Vitals on loading and responsiveness (field LCP 2.8 s, INP 296 ms; TTFB 1.1 s); total blocking time 865 ms in the lab; 1.4 MB of JavaScript; Facebook scripts alone 225 KB with 200 ms blocking; 15 third parties.Source
• Your websiteHomepage: "The Frontier of Agentic Dialog"; buttons "Talk to an expert" and "Try free"; Dialog Studio "builds an enterprise-ready dialog agent in under 10 minutes"; "90% of calls resolved end to end ... on our largest deployments"; "100M+ calls a year"; "99.994% uptime"; data residency "US, UK, EU, APAC"; SOC 2, ISO 27001, PCI DSS, GDPR.Source

Match each signup's email domain and company to the target account list in HubSpot, enrich the rest, and alert the account's owner with what the person built (use case, minutes, languages). Give BDRs a short play: a helpful message from a solutions engineer, not a sales pitch.

Fast, relevant help turns a free trial at a target account into a sponsored proof of concept.

• Developers dislike sales contact

  Lead with technical help and respect opt-outs.

• HiringSenior Manager, Business Development (US/Canada, posted September 22, 2026): "PolyAI is shifting from a sales led motion to a product led growth (PLG) motion"; owns the BDR team and "the emerging PLG lead motion generated through Agent Studio signups"; "identify which signups sit inside enterprise and mid-market accounts"; "sharpens behavioral scoring"; tools include HubSpot and PostHog.Source
• Your websitePricing page: the platform is "Talk to our team" and "priced on a per-minute basis"; the Dialog-RSN-1 API is "2¢ per connected minute, billed per second", concurrent calls "2 until you add a card, then 10 included", with free sign-up credit. Basics included: per-second billing, model upgrades, integrations, telephony over SIP, testing and A/B tests, monitoring.Source
• Your websiteHomepage: "The Frontier of Agentic Dialog"; buttons "Talk to an expert" and "Try free"; Dialog Studio "builds an enterprise-ready dialog agent in under 10 minutes"; "90% of calls resolved end to end ... on our largest deployments"; "100M+ calls a year"; "99.994% uptime"; data residency "US, UK, EU, APAC"; SOC 2, ISO 27001, PCI DSS, GDPR.Source

Start with the two countries with the most pipeline: translated homepage, languages, security and two industry pages, a local customer story, and one webinar per quarter in the local language at a local time. Add hreflang and route demos to the right sellers.

Local pages and webinars widen the funnel in markets where English-only rivals look foreign.

• Translations drift from English updates

  Translate only the core pages and review quarterly.

• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source
• Your websiteLanguages page: "PolyAI deploys multilingual dialog agents in 75+ languages" but the page lists 42 languages by name. The site itself is English only: no hreflang tags and no translated pages among its 708 sitemap URLs. The four public call recordings are in English.Source
• Your websiteSitemap (708 URLs, checked October 21, 2026): 314 blog posts, 107 podcasts, 43 events, 25 webinars, 21 customer stories, including European customers such as UniCredit Zagrebacka banka, Hawksmoor, Cote Brasserie, Simplyhealth, Citizens Advice Scotland and Atos; partner pages for AWS, OpenTable and Tripleseat; one listed URL (the Carter's story, with an encoded apostrophe) returns "not found"; no comparison pages against other vendors.Source

Map the 2023-2026 honorees to target accounts, host small dinners in London and two European cities with a customer speaker, and give each honoree a private briefing on the State of Customer Conversations findings. Repeat in US cities with the field marketer.

An award list is a warm ABM list, and peer dinners are where senior CX leaders compare notes.

• Feels transactional

  Keep dinners about peers; sell only on request.

• Your websiteThe CX 100 2026: "PolyAI's annual list of the most transformative, empowering and customer-focused CX leaders in the world", 100 named winners; earlier lists for 2023-2025 are also on the site.Source
• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source
• Your websiteState of Customer Conversations Report 2026: "based on surveys of thousands of business leaders and consumers in 2026"; "CX leaders think their people and systems are delivering. Customers disagree."Source

Define a standard: target accounts attending, meetings booked before, during and after, opportunities and pipeline at 30 and 90 days, and cost per opportunity. Capture leads the same way at every show (badge scan to HubSpot with event source), and rank shows for 2027.

Comparable numbers let the team cut weak shows and double down on strong ones in the 2027 plan.

• Events influence more than they source

  Report both sourced and influenced.

• HiringField Marketing Manager (6-month contract, US, posted September 1, 2026): "Events at PolyAI are not just about creative ideas and logistics, they are a pipeline-generating engine"; owns events "end to end globally", ABM events, "2027 marketing planning", "Evaluate sponsorship levels for ROI", "Ensure proper tracking of leads and opportunities originating from events", and "pre and post event campaigns, treating each event as the centerpiece of a full program".Source
• Your websiteEvents listing (45 entries): newest first, past and future mixed; on October 21 the "Upcoming events" block on event pages listed only Gartner and GTC Berlin, both ending that week. The Consero Spring 2025 page is dated "10-12 Mar 2024". Meeting requests go to an events@ mailbox or a HubSpot form.Source

Run hackathons at developer conferences and in London: a real contact center problem, API credit for every team, judges from customers. Score teams by employer and route those at target accounts to sales with what they built.

Developers who have built something are the internal champions an enterprise deal needs.

• Students, not buyers

  Invite through target accounts' engineering teams.

• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source
• Your websitePricing page: the platform is "Talk to our team" and "priced on a per-minute basis"; the Dialog-RSN-1 API is "2¢ per connected minute, billed per second", concurrent calls "2 until you add a card, then 10 included", with free sign-up credit. Basics included: per-second billing, model upgrades, integrations, telephony over SIP, testing and A/B tests, monitoring.Source
• Your websiteDevelopers: an API key flow at studio.poly.ai, docs, an ADK, MCP support, a changelog and a Discord community; the September 30, 2026 webinar "Meet Wren: The agent behind your agents" is gated behind a registration form.Source

Set up demo agents per industry (bank, hotel, restaurant, utility) on one number with a menu, print it on booth signs and badges, and text each caller a link to book a meeting with their call summary.

A personal call is memorable, and the text follow-up captures leads who never stop at the booth.

• Noisy halls

  Encourage calls after the show too.

• Your websiteHomepage: "The Frontier of Agentic Dialog"; buttons "Talk to an expert" and "Try free"; Dialog Studio "builds an enterprise-ready dialog agent in under 10 minutes"; "90% of calls resolved end to end ... on our largest deployments"; "100M+ calls a year"; "99.994% uptime"; data residency "US, UK, EU, APAC"; SOC 2, ISO 27001, PCI DSS, GDPR.Source
• Your websiteLanguages page: "PolyAI deploys multilingual dialog agents in 75+ languages" but the page lists 42 languages by name. The site itself is English only: no hreflang tags and no translated pages among its 708 sitemap URLs. The four public call recordings are in English.Source
• HiringField Marketing Manager (6-month contract, US, posted September 1, 2026): "Events at PolyAI are not just about creative ideas and logistics, they are a pipeline-generating engine"; owns events "end to end globally", ABM events, "2027 marketing planning", "Evaluate sponsorship levels for ROI", "Ensure proper tracking of leads and opportunities originating from events", and "pre and post event campaigns, treating each event as the centerpiece of a full program".Source

Run joint half-day roadshows with each partner in three cities: a customer story, a live booking-call demo and partner-led invitations to their customers. Offer a partner-priced pilot.

Partner invitations get into rooms PolyAI could not fill alone, at a fraction of the cost of a sponsorship.

• Partner priorities change

  Agree a two-event commitment.

• Your websiteSitemap (708 URLs, checked October 21, 2026): 314 blog posts, 107 podcasts, 43 events, 25 webinars, 21 customer stories, including European customers such as UniCredit Zagrebacka banka, Hawksmoor, Cote Brasserie, Simplyhealth, Citizens Advice Scotland and Atos; partner pages for AWS, OpenTable and Tripleseat; one listed URL (the Carter's story, with an encoded apostrophe) returns "not found"; no comparison pages against other vendors.Source
• HiringField Marketing Manager (6-month contract, US, posted September 1, 2026): "Events at PolyAI are not just about creative ideas and logistics, they are a pipeline-generating engine"; owns events "end to end globally", ABM events, "2027 marketing planning", "Evaluate sponsorship levels for ROI", "Ensure proper tracking of leads and opportunities originating from events", and "pre and post event campaigns, treating each event as the centerpiece of a full program".Source

Cut the data by country and industry, publish short national editions with local commentary, pitch national business press, and use the findings as the opening of every event talk and executive dinner.

Local data gets local coverage, and one survey becomes a year of content.

• Small country samples

  Publish only where the sample is sound.

• Your websiteState of Customer Conversations Report 2026: "based on surveys of thousands of business leaders and consumers in 2026"; "CX leaders think their people and systems are delivering. Customers disagree."Source
• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source

Show the first five minutes or a highlight clip openly, with the form before the rest; add chapter titles; test against the fully gated page on two webinars.

A preview raises completion of the form among people who are actually interested, and the open clip can rank and be shared.

• Fewer total leads

  Judge on pipeline, not form fills.

• Your websiteDevelopers: an API key flow at studio.poly.ai, docs, an ADK, MCP support, a changelog and a Discord community; the September 30, 2026 webinar "Meet Wren: The agent behind your agents" is gated behind a registration form.Source
• Your websiteSitemap (708 URLs, checked October 21, 2026): 314 blog posts, 107 podcasts, 43 events, 25 webinars, 21 customer stories, including European customers such as UniCredit Zagrebacka banka, Hawksmoor, Cote Brasserie, Simplyhealth, Citizens Advice Scotland and Atos; partner pages for AWS, OpenTable and Tripleseat; one listed URL (the Carter's story, with an encoded apostrophe) returns "not found"; no comparison pages against other vendors.Source

Publish fair comparison pages focused on what PolyAI does best: voice-first own models, latency, languages, data residency and resolution rates on large deployments. Use the same pages as sales competitor comparisons and update them quarterly.

Comparison searches are late-stage, and fair pages are also what AI assistants quote when buyers ask.

• Rival claims change fast

  Date each page and cite sources.

• Competitor researchRivals' own homepages: Parloa, "the AI agent management platform for enterprise CX"; Sierra, "Better outcomes. Built on Sierra."; Decagon, "The AI concierge for every customer"; NiCE Cognigy, "Enterprise Customer Service AI & AI Agents ... try it free today"; ElevenLabs, conversational AI "in 90+ languages".See the research Source
• Your websiteHomepage: "The Frontier of Agentic Dialog"; buttons "Talk to an expert" and "Try free"; Dialog Studio "builds an enterprise-ready dialog agent in under 10 minutes"; "90% of calls resolved end to end ... on our largest deployments"; "100M+ calls a year"; "99.994% uptime"; data residency "US, UK, EU, APAC"; SOC 2, ISO 27001, PCI DSS, GDPR.Source
• Your websiteSitemap (708 URLs, checked October 21, 2026): 314 blog posts, 107 podcasts, 43 events, 25 webinars, 21 customer stories, including European customers such as UniCredit Zagrebacka banka, Hawksmoor, Cote Brasserie, Simplyhealth, Citizens Advice Scotland and Atos; partner pages for AWS, OpenTable and Tripleseat; one listed URL (the Carter's story, with an encoded apostrophe) returns "not found"; no comparison pages against other vendors.Source

Run a one-day event: customer talks, a builders' track with Wren and the API, a CX leaders' track with the CX 100, and a hackathon the day before. Invite target accounts personally and stream sessions for the rest of the world.

An owned event puts PolyAI at the centre instead of one booth among many, and produces a year of content.

• Low attendance

  Start with 200 invited seats.

• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source
• News coveragePolyAI raised an $86 million Series D in December 2025, co-led by Georgian, Hedosophia and Khosla Ventures, to develop the technology behind Agent Studio and expand go-to-market; total funding passed $200 million.Source
• Your websiteThe CX 100 2026: "PolyAI's annual list of the most transformative, empowering and customer-focused CX leaders in the world", 100 named winners; earlier lists for 2023-2025 are also on the site.Source

Build one hub: where data lives, model hosting, certifications, sub-processors, how customer data is used for training (only with opt-in), and stories from European banks. Add a downloadable pack for procurement and a security review call booker.

Clear answers shorten security reviews, which are the slowest step in regulated deals.

• Overpromising compliance

  Security approves every line.

• Your websiteHomepage: "The Frontier of Agentic Dialog"; buttons "Talk to an expert" and "Try free"; Dialog Studio "builds an enterprise-ready dialog agent in under 10 minutes"; "90% of calls resolved end to end ... on our largest deployments"; "100M+ calls a year"; "99.994% uptime"; data residency "US, UK, EU, APAC"; SOC 2, ISO 27001, PCI DSS, GDPR.Source
• HiringPolyAI's description in its job posts: the "Agentic Dialog Platform"; "Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations"; "PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit."Source
• HiringSenior Marketing Manager, EMEA (UK, posted October 20, 2026): owns "the EMEA marketing plan, budget and pipeline targets"; field events "including owned events, roadshows, executive dinners and sponsored industry and developer conferences"; webinars "with local-language and time-zone relevant content"; developer "workshops, hackathons and meetups" turned into "sales-ready accounts"; and "the handoff from product-led signals to Sales and Partnerships".Source

Define a score from product events: telephony connected, integration added, test calls, languages, team invites. Combine it with account fit, send high scores to BDRs and solutions engineers, and review monthly which scores became opportunities.

Usage-based scoring finds the serious builders early and keeps BDRs off tyre-kickers.

• Score rewards activity, not intent

  Weight integrations and telephony most.

• HiringSenior Manager, Business Development (US/Canada, posted September 22, 2026): "PolyAI is shifting from a sales led motion to a product led growth (PLG) motion"; owns the BDR team and "the emerging PLG lead motion generated through Agent Studio signups"; "identify which signups sit inside enterprise and mid-market accounts"; "sharpens behavioral scoring"; tools include HubSpot and PostHog.Source
• Your websitePricing page: the platform is "Talk to our team" and "priced on a per-minute basis"; the Dialog-RSN-1 API is "2¢ per connected minute, billed per second", concurrent calls "2 until you add a card, then 10 included", with free sign-up credit. Basics included: per-second billing, model upgrades, integrations, telephony over SIP, testing and A/B tests, monitoring.Source
• Your websiteHomepage: "The Frontier of Agentic Dialog"; buttons "Talk to an expert" and "Try free"; Dialog Studio "builds an enterprise-ready dialog agent in under 10 minutes"; "90% of calls resolved end to end ... on our largest deployments"; "100M+ calls a year"; "99.994% uptime"; data residency "US, UK, EU, APAC"; SOC 2, ISO 27001, PCI DSS, GDPR.Source

Reserve half the guest slots for leaders at target accounts, prepare each episode around their own challenge, and follow up with a short private session on what PolyAI saw in their industry.

Guests become friends of the brand, and their colleagues listen.

• Feels like a sales trap

  Keep the episode editorial.

• Your websiteSitemap (708 URLs, checked October 21, 2026): 314 blog posts, 107 podcasts, 43 events, 25 webinars, 21 customer stories, including European customers such as UniCredit Zagrebacka banka, Hawksmoor, Cote Brasserie, Simplyhealth, Citizens Advice Scotland and Atos; partner pages for AWS, OpenTable and Tripleseat; one listed URL (the Carter's story, with an encoded apostrophe) returns "not found"; no comparison pages against other vendors.Source
• Your websiteThe CX 100 2026: "PolyAI's annual list of the most transformative, empowering and customer-focused CX leaders in the world", 100 named winners; earlier lists for 2023-2025 are also on the site.Source

Plan campaigns four months before each sector's peak (holiday retail, Christmas bookings, summer travel, Mother's Day) with a peak-ready pilot offer and the matching customer story.

Timing the message to the planning cycle catches buyers when they are deciding how to cover peaks.

• Implementation time

  Start campaigns early enough for go-live.

• Your websiteSitemap (708 URLs, checked October 21, 2026): 314 blog posts, 107 podcasts, 43 events, 25 webinars, 21 customer stories, including European customers such as UniCredit Zagrebacka banka, Hawksmoor, Cote Brasserie, Simplyhealth, Citizens Advice Scotland and Atos; partner pages for AWS, OpenTable and Tripleseat; one listed URL (the Carter's story, with an encoded apostrophe) returns "not found"; no comparison pages against other vendors.Source
• HiringField Marketing Manager (6-month contract, US, posted September 1, 2026): "Events at PolyAI are not just about creative ideas and logistics, they are a pipeline-generating engine"; owns events "end to end globally", ABM events, "2027 marketing planning", "Evaluate sponsorship levels for ROI", "Ensure proper tracking of leads and opportunities originating from events", and "pre and post event campaigns, treating each event as the centerpiece of a full program".Source