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  • The brief
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  • Idea portfolio
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  • This week · 6
  • This quarter · 10
  • Big bets · 3
  • Wildcards · 2
  • How we can help
Generated Oct 21, 2026
  1. Programmable
  2. Playbooks
  3. Sherpani
Sherpani logo

growth playbook · Oct 21, 2026

sherpani.com (opens in a new tab)

Sherpani growth playbook

Diagnosis

Sherpani has a loyal following (Sadie at 4.9 stars from 283 reviews), a Strategist write-up for the Soleil, an REI range, a lifetime warranty and a site real visitors find fast.

Its promise is "No-Guess Travel", but the numbers behind it disagree: the size guide says aim for 16 x 10 x 8 inches and then calls the 18 x 14 x 8.5 inch Boston a personal item, the Jaunt carry-on is sold as a personal item, and the FAQ quotes a third size.

This playbook fixes the fit labels and puts an airline fit table on every bag first, then cleans up duplicate sale products and empty pages, adds press proof and email authentication, builds airline pages, gift picks, kits, warranty and post-purchase flows, corporate gifting and creator partnerships, and bets on a public fit tool, more stockists and a travel club.

Growth Score

6/10

Biggest Opportunity

Own the "will it fit under the seat" answer with measured bags and airline pages, so the brand promise is backed by numbers shoppers can check.

Biggest Risk

Baggallini, Travelon and Pacsafe sell similar travel and anti-theft bags; inconsistent size claims and "didn't fit" experiences would erode the trust that the reviews have built.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Put an airline fit table on every bag, starting with the Boston and the Jaunt, whose labels contradict Sherpani's own size guide

    Fix the Boston and Jaunt labels and the Solstice typo today, then measure the ten bestselling families.

    High impact First result in 2 weeks
  2. 2

    Fold the duplicate "Sale" products back into their bag families

    List every product with "Sale" or "-copy" in its title or address.

    Medium impact First result in 2 weeks
  3. 3

    Turn the About page from one image into the Boulder story in text

    Paste the text from the image into the page today.

    Medium impact First result in 2 weeks

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 6Fill-ins · 8Reconsider · 4
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Sherpani's guide tells travellers to aim for 16 x 10 x 8 inches and lists limits from 15.7 x 11.8 x 7.9 (Ryanair) to 17.7 x 14.2 x 7.9 (easyJet), then marks every bag "Fits under most airline seats: Yes". The Boston AT is labelled "Airline Personal Item" at 18" x 14" x 8.5", larger than every limit in those tables. The Jaunt is labelled "Airline Carry-On" on its own page but is sold in the Personal items collection and called under-seat in the guide. The Airline Approved FAQ quotes a third size (17-18 x 12-14 x 8), and the Solstice is listed as 11.5 feet tall. A shopper comparing numbers sees the contradiction; one who trusts the label may be stopped at the gate.

    High impactLow effort First result in 2 weeks Ecommerce Manager

    First action

    Fix the Boston and Jaunt labels and the Solstice typo today, then measure the ten bestselling families.

    How to measure it

    Product page conversion, personal-item collection

    Now
    –
    Target
    +10%
    By
    90 days

    Steps

    1. 1

      List the sizes

      Every bag family's stated dimensions and size label from the product pages.

      Ecommerce Manager 1 day

    2. 2

      Measure packed

      Measure each family packed full; record the depth that matters under a seat.

      Product Developer 3 days

    3. 3

      Collect limits

      Use the guide's Canadian and European tables and add US carriers from each airline's own page, with the date checked.

      Content Writer 2 days

    4. 4

      Fix the labels

      Boston re-labelled, Jaunt moved to Carry-ons, Solstice typo, FAQ and guide aligned.

      Ecommerce Manager 1 day

    5. 5

      Build the block

      A product-page section driven by a metafield per family.

      Shopify Developer (contract) 1 week

    6. 6

      Add to the guide

      The full table in the guide the airline link points to.

      Content Writer 2 days

    7. 7

      Train support

      Gorgias macro with the same table for "will it fit" questions.

      Customer Experience Lead 1 day

    8. 8

      Measure

      Conversion, returns tagged "size" and fit questions before and after.

      Ecommerce Manager monthly

    First result
    2 weeks
    Cost
    Staff time and a few developer hours
    Owner
    Ecommerce Manager

    Smallest test

    Correct the Boston and Jaunt labels and add a five-airline table to the Soleil page.

    Why it works

    Build one fit table from the measured size of each bag family (packed and empty) against the airline limits Sherpani already publishes, plus US carriers checked on each airline's own page and dated. Show it on every product page as "Fits under the seat on: ..." and "Check as carry-on on: ...". Re-label the Boston as a weekender that fits as a personal item only where the numbers allow, move the Jaunt to Carry-ons, fix the Solstice typo, and make the FAQ and guide use the same numbers. Add the table to the guide so "CHECK YOUR AIRLINE HERE" lands on an answer.

    Fit is the main buying question for a personal-item bag, and Sherpani's promise is "no-guess travel". Exact, consistent answers remove the reason to leave and compare, cut "didn't fit" returns and reviews, and give Google and AI assistants a clear answer to "which bag fits under the seat on [airline]".

    Ready to use

    CopyFit table starter (from Sherpani's own numbers)

    Bag | Stated size | Label today | Fits 16 x 10 x 8 guide?
    Soleil AT | 11 x 15 x 5.5 in | Personal item | Check height (15 in)
    Esprit / Esprit AT | 11 x 18 x 5 in | Personal item | Check height (18 in)
    Jetsetter Tote | 14.75 x 14.5 x 4 in | Personal item | Check width
    Wayfarer | 9.5 x 14.5 x 3 in | Personal item | Close
    Boston AT | 18 x 14 x 8.5 in | Personal item | No: larger than every limit listed
    Jaunt Garment Duffle | 17.5 x 12.5 x 10 in | Carry-on (in Personal items collection) | No
    Solstice | 11.5' x 18 x 6.5 (typo) | Personal item | Fix typo, then check

    Risks and how to handle them

    • Airlines change limits

      Show the date checked and review the table every quarter.

    • Honest labels exclude some bags from "personal item"

      Sell those as weekenders or carry-ons; a trusted label sells more of the bags that do fit.

    Evidence

    • Your websiteBlog guide "The Best Personal Item Travel Bags That Fit Under Your Seat" (May 20, 2026; the page's "CHECK YOUR AIRLINE HERE" link points to it): "If you want one bag that works on almost every airline, especially budget airlines, aim for: 16 x 10 x 8 inches or smaller"; tables list Air Canada 17 x 13 x 6 in, WestJet 16 x 13 x 6 in, Ryanair 15.7 x 11.8 x 7.9 in, easyJet 17.7 x 14.2 x 7.9 in, Wizz Air and Vueling 15.7 x 11.8 x 7.8 in; there is no table for US airlines. It then marks every bag "Fits under most airline seats: Yes", including the Jaunt Garment Duffle ("Size: Airline Carry-On", 17.5" x 12.5" x 10", 34L) and the Boston Weekender (18" x 14" x 8.5", 22L).Source
    • Your websiteProduct pages (checked October 20, 2026) state size and dimensions in a "Size + Features" block: Boston AT "Size: Airline Personal Item, Dimensions: 18" x 14" x 8.5""; Jaunt Garment Duffle "Size: Airline Carry-On, 17.5" X 12.5" X 10"", yet it is one of the 59 products in the "Personal items" collection; Solstice backpack "11.5' x 18'' x 6.5''" (a single quote, which reads as feet); Soleil AT 11" x 15" x 5.5"; Esprit 11" x 18" x 5"; Jetsetter Tote 14.75" x 14.5" x 4"; Wayfarer 9.5" x 14.5" x 3". No page says which airlines a bag fits.Source
    • Your websiteAirline Approved page: "No-Guess Travel"; its FAQ says "Most airlines require under-seat bags to be around 17-18" L x 12-14" W x 8" D" (the linked guide says aim for 16 x 10 x 8); "Every Sherpani bag is built to fit — so you never have to guess, measure, or gate-check again"; a featured read promises "We measured the seats so you don't have to."Source
  • 02

    Sale stock lives in separate products that compete with the full-price pages: "Santiago | Travel Backpack" at $195.95 and "Santiago | Travel Backpack | Sale" at $136.50, and Prima and Tempest sale products at "-copy" addresses with one colour of seven in stock. Search engines see two pages for one bag, and a shopper can find the same backpack at two prices.

    Medium impactLow effort First result in 2 weeks Ecommerce Manager

    First action

    List every product with "Sale" or "-copy" in its title or address.

    How to measure it

    Search clicks to the merged families

    Now
    –
    Target
    +15%
    By
    90 days

    Steps

    1. 1

      List duplicates

      Titles with "| Sale" and handles with "-copy" or "-1".

      Ecommerce Manager 1 hour

    2. 2

      Decide per bag

      Merge as variants or keep as a final-colours product.

      Ecommerce Manager 1 hour

    3. 3

      Merge

      Move stock and prices.

      Ecommerce Manager 1 day

    4. 4

      Redirect

      Old addresses to the family page.

      Ecommerce Manager 2 hours

    5. 5

      Check reviews

      Yotpo groups still include every colour.

      Customer Experience Lead 1 hour

    6. 6

      Repeat

      After each clearance.

      Ecommerce Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Merge the two Santiago products first.

    Why it works

    Move the remaining sale colours into the main family products as discounted variants or a clearly named "final colours" product, redirect the "-copy" and "| Sale" addresses to the family page, and keep the reviews grouped. Check the sale collection after each clearance so new duplicates do not appear.

    One page per bag concentrates links and reviews, and a single price story avoids confusing shoppers who find both.

    Risks and how to handle them

    • Shoppers miss the sale price

      Show the discount on the variant and in the sale collection.

    Evidence

    • Your catalogueProduct feed (321 products, read October 20, 2026): every colour is its own product across 61 bag families; median price $69, top $225 (Meridian 26" checked luggage); 279 products created in 2026; 79 products show a compare-at price. Separate "| Sale" products duplicate live families: "Santiago | Travel Backpack" ($195.95) and "Santiago | Travel Backpack | Sale" ($136.50); "Prima | Travel Crossbody | Sale" lives at /products/prima-travel-crossbody-copy and "Tempest | Convertible Tote | Sale" at /products/tempest-convertible-tote-copy, each with 1 of 7 colours in stock.Source
    • Your websiteReviews run on Yotpo and are grouped by bag family across colours (YGroup tags on 304 products); the Sadie crossbody's structured data shows 4.9 stars from 283 reviews. Yotpo loyalty points are also loaded on product pages.Source
  • 03

    The About page, linked as "Sherpani Way" in the menu, is a heading and a single image with no alt text, so Google and AI assistants read nothing. The story already exists in pieces: Boulder since 2002, "Modern Alpine Culture and Coastal Attitudes", founders Ed and Maria, the Blue Verve Project and 11 million bottles diverted.

    Medium impactLow effort First result in 2 weeks Marketing Manager

    First action

    Paste the text from the image into the page today.

    How to measure it

    About-to-product click rate

    Now
    –
    Target
    +25%
    By
    60 days

    Steps

    1. 1

      Gather the story

      Founding, Boulder, design, materials, warranty.

      Marketing Manager 1 day

    2. 2

      Write it

      600-800 words with headings.

      Content Writer 1 day

    3. 3

      Keep the image

      With descriptive alt text.

      Ecommerce Manager 1 hour

    4. 4

      Add structured data

      Organization with founding year and profiles.

      Shopify Developer (contract) 2 hours

    5. 5

      Link it

      From the cofounder post, careers page and footer.

      Content Writer 1 hour

    6. 6

      Measure

      Visits and clicks to products.

      Ecommerce Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Marketing Manager

    Smallest test

    Add the text version under the current image.

    Why it works

    Rewrite the page as text with the image kept: founding story, Boulder roots, how bags are designed and tested, materials, the Fearless Lifetime Warranty and Blue Verve. Add Organization structured data with the founding year and social profiles, and link it from the cofounder blog post.

    Shoppers comparing travel brands look for who is behind the bag, and assistants describe brands from text they can read.

    Risks and how to handle them

    • Copy too long

      Lead with three short sections and photos.

    Evidence

    • Your websiteThe About page (linked as "Sherpani Way" in the menu and "About Us" in the footer) is an H1 "ABOUT US" and one image with an empty alt text, so search engines and AI assistants read no story. The story exists elsewhere: the careers page says "Based in sunny Boulder Colorado since 2002" and "Inspired by Modern Alpine Culture and Coastal Attitudes"; it lists no open positions.Source
    • Your websiteMaterial Science page: "Stronger Than New. Better Than Green."; recycled rPET, "high-tension hardware, reinforced seams". Product pages say "Sherpani bags have diverted the equivalent of 11 million plastic bottles from landfills and waterways". The Blue Verve Project (founders Ed and Maria) runs ocean-plastic education and creek cleanups; a $0.25 "Support Carbon Removal" add-on is sold as a product.Source
    • Your websiteFearless Lifetime Warranty: "if your Sherpani bag malfunctions or breaks, we will make it right"; claims by email to a warranty address with two photos, a response in two business days, usually a virtual gift card for a replacement; a $9.99 "Warranty Shipping" product sits in the catalogue.Source
    • Your websiteBlog "The Getaway Edit" (92 URLs in the sitemap): recent posts on the cofounder (October 15), "How to Pack a Personal Item Bag Like a Pro" (October 1), ocean-friendly trips, travel podcasts and "Free and Downloadable Language Translation Wallpapers"; landing pages for anti-theft, airline-approved and sustainable bags.Source
  • 04

    Three pages in the sitemap are empty: In the News shows only divider lines, Text Club and Tolstoy TV channel show only their titles. Meanwhile The Strategist called the Soleil the bag that "does it all", a quote that belongs on the press page.

    Medium impactLow effort First result in 1 week Marketing Manager

    First action

    Add The Strategist quote and link to In the News.

    How to measure it

    Press page clicks to Soleil

    Now
    –
    Target
    +50 a month
    By
    60 days

    Steps

    1. 1

      Collect press

      Reviews and awards with dates.

      Marketing Manager 1 day

    2. 2

      Rebuild the press page

      Quotes, logos, links.

      Content Writer 1 day

    3. 3

      Text Club

      Signup form and benefits, or remove.

      Marketing Manager 2 hours

    4. 4

      Video page

      Load the channel or unpublish.

      Ecommerce Manager 2 hours

    5. 5

      Clean the sitemap

      No empty pages.

      Ecommerce Manager 1 hour

    6. 6

      Check monthly

      New press added.

      Marketing Manager monthly

    First result
    1 week
    Cost
    $0
    Owner
    Marketing Manager

    Smallest test

    Publish the Strategist quote on In the News.

    Why it works

    Rebuild In the News with The Strategist and any other reviews and awards, with quotes and links. Give Text Club a signup form with what members get, or remove it. Either load the shoppable video channel or unpublish the page and drop it from the sitemap.

    Empty pages waste the visits they get and look abandoned to shoppers and search engines; press quotes from known titles lift trust for a $145 bag.

    Risks and how to handle them

    • Thin press list

      Start with one strong quote and add reviews as they come.

    Evidence

    • Your websitePages in the sitemap with no content: "In the News" shows only divider lines; "Text Club" and "Tolstoy TV channel" show only their titles.Source
    • Your websiteBlog, October 2, 2026: New York Magazine's The Strategist "put the Sherpani Soleil to the test and called our award-winning, fan-favorite 3-in-1 tote pack the bag that 'does it all'", the most versatile bag the writer had tested.Source
    • Your websiteStore stack: Shopify with Klaviyo email and SMS, Gorgias chat and help center, Yotpo reviews and loyalty, Afterpay, Klarna and Shop Pay Installments, Microsoft Clarity; one extra locale (en-ca); prices shown in 200+ currencies, with customs and duties paid by the customer on international orders.Source
  • 05

    The Soleil AT is a $145 bestseller and The Strategist called it the bag that "does it all". Reviews are strong across families, such as Sadie at 4.9 stars from 283 reviews, but the homepage leads with products and a discount box rather than proof.

    High impactLow effort First result in 2 weeks Ecommerce Manager

    First action

    Add the quote to the Soleil product page.

    How to measure it

    Soleil product page conversion

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Check usage

      Confirm how the quote may be used and linked.

      Marketing Manager 1 day

    2. 2

      Product page

      Quote under the title.

      Ecommerce Manager 2 hours

    3. 3

      Homepage strip

      Featured in, plus star ratings.

      Ecommerce Manager 1 day

    4. 4

      Collection stars

      Ratings with counts on cards.

      Shopify Developer (contract) 1 day

    5. 5

      Email and ads

      Welcome flow and Soleil ads.

      Marketing Manager 1 week

    6. 6

      Measure

      Conversion before and after.

      Ecommerce Manager monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Add the quote to the Soleil page and watch two weeks.

    Why it works

    Add a press line under the Soleil title, a "Featured in The Strategist" strip on the homepage and the travel landing pages, and star ratings with counts on collection cards. Use the quote in the welcome email and in Meta ads for the Soleil.

    Third-party proof works hardest at the price points where shoppers hesitate, and it costs nothing once the quote is placed.

    Risks and how to handle them

    • Quote overused

      Rotate with customer reviews.

    Evidence

    • Your websiteBlog, October 2, 2026: New York Magazine's The Strategist "put the Sherpani Soleil to the test and called our award-winning, fan-favorite 3-in-1 tote pack the bag that 'does it all'", the most versatile bag the writer had tested.Source
    • Your websiteReviews run on Yotpo and are grouped by bag family across colours (YGroup tags on 304 products); the Sadie crossbody's structured data shows 4.9 stars from 283 reviews. Yotpo loyalty points are also loaded on product pages.Source
    • Your websiteHomepage: title "Sherpani | Crossbody, Work, and Travel Bags for Women"; sections WORK, EVERYDAY, TRAVEL, CARRY; bestsellers Ceara ($79), Soleil AT ($145), Sadie ($70), Mei AT ($85), Zoom ($62); new Meridian luggage ($195 carry-on, $225 checked); "Free Shipping on Orders $75+"; a newsletter box offering a welcome offer.Source
  • 06

    sherpani.com sends Klaviyo campaigns, SMS and Microsoft 365 mail, and DMARC is set to "p=none" with SPF on "~all". Mailbox providers increasingly reward authenticated senders, and a travel brand's name is an easy one to spoof in fake order emails.

    Medium impactLow effort First result in 1 month Ecommerce Manager

    First action

    Add a DMARC reporting address and read the first report.

    How to measure it

    Email open rate

    Now
    –
    Target
    +5%
    By
    60 days

    Steps

    1. 1

      Turn on reports

      DMARC rua address.

      Ecommerce Manager 1 hour

    2. 2

      List senders

      Klaviyo, Gorgias, Shopify, Microsoft 365.

      Ecommerce Manager 1 hour

    3. 3

      Fix gaps

      DKIM for each sender.

      Shopify Developer (contract) 1 day

    4. 4

      Quarantine

      After two clean weeks.

      Ecommerce Manager 1 hour

    5. 5

      Reject

      After a clean month.

      Ecommerce Manager 1 hour

    6. 6

      Monitor

      Monthly report review.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Ecommerce Manager

    Smallest test

    Turn on DMARC reports today.

    Why it works

    Read the DMARC reports for two weeks, confirm Klaviyo, Gorgias, Shopify and Microsoft 365 pass SPF or DKIM, then move to "p=quarantine" and later "p=reject". Add a branded sending domain in Klaviyo if not already set.

    Better inbox placement lifts every campaign, and customers are protected from look-alike mail.

    Risks and how to handle them

    • Legitimate mail blocked

      Move policy only after reports are clean.

    Evidence

    • DNS checksherpani.com sends company mail through Microsoft 365 and marketing through Klaviyo; SPF ends in "~all", DKIM is present, and DMARC is set to "p=none", so receivers are not told to reject spoofed mail.Source
    • Your websiteStore stack: Shopify with Klaviyo email and SMS, Gorgias chat and help center, Yotpo reviews and loyalty, Afterpay, Klarna and Shop Pay Installments, Microsoft Clarity; one extra locale (en-ca); prices shown in 200+ currencies, with customs and duties paid by the customer on international orders.Source

This quarter 10

The core plays for the next three months.

  • 07

    Sherpani already writes about personal-item sizes and has an Airline Approved hub, but has no page per airline, and the guide has no US table at all. Travellers search by carrier, especially for basic-economy fares that allow only a personal item.

    High impactMedium effort First result in 2 months Content Writer

    First action

    Pick the five carriers customers ask about most in Gorgias.

    How to measure it

    Airline page sessions

    Now
    –
    Target
    3,000 a month
    By
    2 quarters

    Steps

    1. 1

      Pick carriers

      From support questions and search data.

      Marketing Manager 1 week

    2. 2

      Check limits

      Each airline's own page, dated.

      Content Writer 1 week

    3. 3

      Write pages

      Template with fit list and packing list.

      Content Writer 1 month

    4. 4

      Link

      Hub, guide and product pages.

      Ecommerce Manager 1 week

    5. 5

      Promote

      Short videos packing each bag to the limit.

      Marketing Manager 1 month

    6. 6

      Refresh

      Quarterly limit checks.

      Content Writer quarterly

    First result
    2 months
    Cost
    Writing time
    Owner
    Content Writer

    Smallest test

    Publish one airline page and track it for a month.

    Why it works

    Once the fit table exists, publish a page for each major US, Canadian and European carrier: the airline's limit (checked on its site and dated), the Sherpani bags that fit, a packing list and a link to the airline's rules. Link them from the Airline Approved hub and the product fit tables.

    Airline-specific searches are high intent and evergreen, and few bag brands answer them with measured bags.

    Risks and how to handle them

    • Out-of-date limits

      Date every page and check quarterly.

    Builds on

    Evidence

    • Your websiteBlog guide "The Best Personal Item Travel Bags That Fit Under Your Seat" (May 20, 2026; the page's "CHECK YOUR AIRLINE HERE" link points to it): "If you want one bag that works on almost every airline, especially budget airlines, aim for: 16 x 10 x 8 inches or smaller"; tables list Air Canada 17 x 13 x 6 in, WestJet 16 x 13 x 6 in, Ryanair 15.7 x 11.8 x 7.9 in, easyJet 17.7 x 14.2 x 7.9 in, Wizz Air and Vueling 15.7 x 11.8 x 7.8 in; there is no table for US airlines. It then marks every bag "Fits under most airline seats: Yes", including the Jaunt Garment Duffle ("Size: Airline Carry-On", 17.5" x 12.5" x 10", 34L) and the Boston Weekender (18" x 14" x 8.5", 22L).Source
    • Your websiteAirline Approved page: "No-Guess Travel"; its FAQ says "Most airlines require under-seat bags to be around 17-18" L x 12-14" W x 8" D" (the linked guide says aim for 16 x 10 x 8); "Every Sherpani bag is built to fit — so you never have to guess, measure, or gate-check again"; a featured read promises "We measured the seats so you don't have to."Source
    • Your websiteBlog "The Getaway Edit" (92 URLs in the sitemap): recent posts on the cofounder (October 15), "How to Pack a Personal Item Bag Like a Pro" (October 1), ocean-friendly trips, travel podcasts and "Free and Downloadable Language Translation Wallpapers"; landing pages for anti-theft, airline-approved and sustainable bags.Source
  • 08

    The Holiday Gift Guide collection holds 211 products, nearly the whole catalogue with 21 colours, so it does not guide. Gift buyers want a short list by person and price.

    High impactLow effort First result in 1 month Marketing Manager

    First action

    Choose the 24 picks from bestsellers and reviews.

    How to measure it

    Gift guide conversion rate

    Now
    –
    Target
    +20%
    By
    end of season

    Steps

    1. 1

      Pick 24

      Bestsellers by recipient type.

      Marketing Manager 2 days

    2. 2

      Write lines

      One reason per gift.

      Content Writer 1 day

    3. 3

      Build the page

      Groups with prices.

      Ecommerce Manager 2 days

    4. 4

      Email

      Three gift sends.

      Marketing Manager 1 month

    5. 5

      Ads

      Gift creative per group.

      Marketing Manager 1 month

    6. 6

      Review

      Sales by group.

      Ecommerce Manager weekly

    First result
    1 month
    Cost
    Staff time
    Owner
    Marketing Manager

    Smallest test

    Publish the frequent-flyer group first.

    Why it works

    Pick 24 gifts in groups (the frequent flyer, the commuter, the festival-goer, stocking stuffers under $50), with one line each on why, and keep the price collections. Feature the picks in email, ads and the homepage, and add gift wrap or a gift note if available.

    Short, opinionated lists convert gift shoppers better than full catalogues, and they make better email and ad content.

    Risks and how to handle them

    • Picks sell out

      Name a back-up colour for each.

    Evidence

    • Your catalogueThe Holiday Gift Guide collection holds 211 products (almost the whole catalogue) with 21 colour filters; there are also gifts under $50, $100 and $150 and stocking-stuffer collections.Source
    • Your websiteHomepage: title "Sherpani | Crossbody, Work, and Travel Bags for Women"; sections WORK, EVERYDAY, TRAVEL, CARRY; bestsellers Ceara ($79), Soleil AT ($145), Sadie ($70), Mei AT ($85), Zoom ($62); new Meridian luggage ($195 carry-on, $225 checked); "Free Shipping on Orders $75+"; a newsletter box offering a welcome offer.Source
    • Your websiteReviews run on Yotpo and are grouped by bag family across colours (YGroup tags on 304 products); the Sadie crossbody's structured data shows 4.9 stars from 283 reviews. Yotpo loyalty points are also loaded on product pages.Source
  • 09

    Sherpani sells the pieces of a travel set (Soleil or Esprit, Vienna passport wallet at $35, Co-Pilot toiletry case, RFID sleeves at $7) and already has a bundles page in the sitemap. Free shipping starts at $75, so most single wallets ship below it.

    Medium impactMedium effort First result in 1 month Ecommerce Manager

    First action

    Build one kit around the Soleil.

    How to measure it

    Average order value

    Now
    –
    Target
    +10%
    By
    1 quarter

    Steps

    1. 1

      Design kits

      Three trips, matching colours.

      Marketing Manager 1 week

    2. 2

      Set prices

      Small discount that keeps margin.

      Co-Founder 2 days

    3. 3

      Build

      Bundles on product pages.

      Ecommerce Manager 1 week

    4. 4

      Shipping bar

      Progress to $75.

      Shopify Developer (contract) 2 days

    5. 5

      Email

      Post-purchase kit offer.

      Marketing Manager 1 week

    6. 6

      Measure

      Kit attach rate.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    Developer hours
    Owner
    Ecommerce Manager

    Smallest test

    Offer the Soleil kit for two weeks.

    Why it works

    Offer three matched kits by trip (weekend, long-haul, city break) in the same colour, with a small kit discount, on product pages and in post-purchase email. Show how close the cart is to free shipping.

    Matched kits raise order value and suit travellers who want everything to match before a trip.

    Risks and how to handle them

    • Discount erodes margin

      Discount the accessory, not the bag.

    Evidence

    • Your websiteHomepage: title "Sherpani | Crossbody, Work, and Travel Bags for Women"; sections WORK, EVERYDAY, TRAVEL, CARRY; bestsellers Ceara ($79), Soleil AT ($145), Sadie ($70), Mei AT ($85), Zoom ($62); new Meridian luggage ($195 carry-on, $225 checked); "Free Shipping on Orders $75+"; a newsletter box offering a welcome offer.Source
    • Your catalogueProduct feed (321 products, read October 20, 2026): every colour is its own product across 61 bag families; median price $69, top $225 (Meridian 26" checked luggage); 279 products created in 2026; 79 products show a compare-at price. Separate "| Sale" products duplicate live families: "Santiago | Travel Backpack" ($195.95) and "Santiago | Travel Backpack | Sale" ($136.50); "Prima | Travel Crossbody | Sale" lives at /products/prima-travel-crossbody-copy and "Tempest | Convertible Tote | Sale" at /products/tempest-convertible-tote-copy, each with 1 of 7 colours in stock.Source
    • Your websiteBlog "The Getaway Edit" (92 URLs in the sitemap): recent posts on the cofounder (October 15), "How to Pack a Personal Item Bag Like a Pro" (October 1), ocean-friendly trips, travel podcasts and "Free and Downloadable Language Translation Wallpapers"; landing pages for anti-theft, airline-approved and sustainable bags.Source
  • 10

    Sherpani promises "if your Sherpani bag malfunctions or breaks, we will make it right", usually with a gift card for a replacement. But claims go by email with photos, and the warranty is barely mentioned on product pages.

    Medium impactMedium effort First result in 1 quarter Customer Experience Lead

    First action

    Add the warranty line to the top ten product pages.

    How to measure it

    Claim resolution time

    Now
    –
    Target
    Under 2 days
    By
    1 quarter

    Steps

    1. 1

      Product line

      Badge and one sentence.

      Ecommerce Manager 1 day

    2. 2

      Claim form

      Gorgias form with photos.

      Customer Experience Lead 1 week

    3. 3

      Tag claims

      By family and failure.

      Customer Experience Lead ongoing

    4. 4

      Share with design

      Monthly report.

      Product Developer monthly

    5. 5

      Stories

      Email feature on the warranty.

      Marketing Manager 1 month

    6. 6

      Measure

      Conversion and claim time.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Customer Experience Lead

    Smallest test

    Add the badge to the Soleil and Sadie pages.

    Why it works

    Add a warranty badge and one line to every product page, build a claim form in Gorgias with photo upload, and track claims by bag family to feed product development. Use repaired-bag and replacement stories in email.

    A lifetime warranty is a strong reason to pay more than a generic bag, and structured claims reveal weak points in designs.

    Risks and how to handle them

    • More claims

      Clear rules on wear and tear.

    Evidence

    • Your websiteFearless Lifetime Warranty: "if your Sherpani bag malfunctions or breaks, we will make it right"; claims by email to a warranty address with two photos, a response in two business days, usually a virtual gift card for a replacement; a $9.99 "Warranty Shipping" product sits in the catalogue.Source
    • Your websiteStore stack: Shopify with Klaviyo email and SMS, Gorgias chat and help center, Yotpo reviews and loyalty, Afterpay, Klarna and Shop Pay Installments, Microsoft Clarity; one extra locale (en-ca); prices shown in 200+ currencies, with customs and duties paid by the customer on international orders.Source
    • Your websiteMaterial Science page: "Stronger Than New. Better Than Green."; recycled rPET, "high-tension hardware, reinforced seams". Product pages say "Sherpani bags have diverted the equivalent of 11 million plastic bottles from landfills and waterways". The Blue Verve Project (founders Ed and Maria) runs ocean-plastic education and creek cleanups; a $0.25 "Support Carbon Removal" add-on is sold as a product.Source
  • 11

    The Corporate Gifting & Wholesale page is two email addresses. Companies buying conference gifts, onboarding kits or women's leadership event gifts want minimums, lead times and logo options before they write.

    High impactMedium effort First result in 1 quarter Wholesale Manager

    First action

    Write the three tiers and lead times.

    How to measure it

    Corporate quotes

    Now
    –
    Target
    10 a month
    By
    2 quarters

    Steps

    1. 1

      Set tiers

      Quantities and prices.

      Wholesale Manager 1 week

    2. 2

      Pick products

      Gift-friendly items.

      Wholesale Manager 2 days

    3. 3

      Logo options

      With the factory.

      Product Developer 2 weeks

    4. 4

      Build page

      Form and examples.

      Ecommerce Manager 1 week

    5. 5

      Outreach

      Event planners and HR teams.

      Wholesale Manager ongoing

    6. 6

      Measure

      Quotes and orders.

      Wholesale Manager monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Wholesale Manager

    Smallest test

    Publish the page with one tier.

    Why it works

    Build a page with three tiers by quantity, recommended products (Vienna passport wallet, Zoom crossbody, Jetsetter Tote), logo and packaging options, lead times and a quote form that goes to the wholesale inbox.

    Corporate orders are large and repeatable, and a clear page turns occasional emails into a channel.

    Risks and how to handle them

    • Custom orders slow the team

      Set minimums and fixed options.

    Evidence

    • Your websiteAffiliate page: applications through AvantLink, "a 10% commission" with "a cookie life of 30 days". The Corporate Gifting & Wholesale page is two email addresses (wholesale and corporate gifting; local sales reps) with no form, minimums or logo options.Source
    • Your websiteHomepage: title "Sherpani | Crossbody, Work, and Travel Bags for Women"; sections WORK, EVERYDAY, TRAVEL, CARRY; bestsellers Ceara ($79), Soleil AT ($145), Sadie ($70), Mei AT ($85), Zoom ($62); new Meridian luggage ($195 carry-on, $225 checked); "Free Shipping on Orders $75+"; a newsletter box offering a welcome offer.Source
    • Your catalogueProduct feed (321 products, read October 20, 2026): every colour is its own product across 61 bag families; median price $69, top $225 (Meridian 26" checked luggage); 279 products created in 2026; 79 products show a compare-at price. Separate "| Sale" products duplicate live families: "Santiago | Travel Backpack" ($195.95) and "Santiago | Travel Backpack | Sale" ($136.50); "Prima | Travel Crossbody | Sale" lives at /products/prima-travel-crossbody-copy and "Tempest | Convertible Tote | Sale" at /products/tempest-convertible-tote-copy, each with 1 of 7 colours in stock.Source
  • 12

    Sherpani pays 10% with a 30-day cookie through AvantLink, but the page waits for applicants. Travel creators make "what fits under the seat" videos every week, which is exactly Sherpani's pitch.

    Medium impactLow effort First result in 1 quarter Marketing Manager

    First action

    List 50 creators who review personal-item bags.

    How to measure it

    Affiliate sales

    Now
    –
    Target
    +40%
    By
    2 quarters

    Steps

    1. 1

      List creators

      Women travel and packing creators.

      Marketing Manager 1 week

    2. 2

      Write the brief

      Fit test and disclosure.

      Content Writer 2 days

    3. 3

      Send bags

      Top 20 first.

      Marketing Manager 2 weeks

    4. 4

      Tiered commission

      Higher for top sellers.

      Co-Founder 1 week

    5. 5

      Feature videos

      On product pages.

      Ecommerce Manager ongoing

    6. 6

      Measure

      Sales by creator.

      Marketing Manager monthly

    First result
    1 quarter
    Cost
    Product samples
    Owner
    Marketing Manager

    Smallest test

    Send five bags this month.

    Why it works

    Invite 50 women travel creators, send each a bag and a fit-test brief (pack it, put it under a seat, show the airline), and raise commission for the top performers. Feature their videos on product pages.

    Creators prove fit better than claims, and affiliates are paid only on sales.

    Risks and how to handle them

    • Creators exaggerate fit

      Give them the fit table.

    Evidence

    • Your websiteAffiliate page: applications through AvantLink, "a 10% commission" with "a cookie life of 30 days". The Corporate Gifting & Wholesale page is two email addresses (wholesale and corporate gifting; local sales reps) with no form, minimums or logo options.Source
    • Your websiteBlog guide "The Best Personal Item Travel Bags That Fit Under Your Seat" (May 20, 2026; the page's "CHECK YOUR AIRLINE HERE" link points to it): "If you want one bag that works on almost every airline, especially budget airlines, aim for: 16 x 10 x 8 inches or smaller"; tables list Air Canada 17 x 13 x 6 in, WestJet 16 x 13 x 6 in, Ryanair 15.7 x 11.8 x 7.9 in, easyJet 17.7 x 14.2 x 7.9 in, Wizz Air and Vueling 15.7 x 11.8 x 7.8 in; there is no table for US airlines. It then marks every bag "Fits under most airline seats: Yes", including the Jaunt Garment Duffle ("Size: Airline Carry-On", 17.5" x 12.5" x 10", 34L) and the Boston Weekender (18" x 14" x 8.5", 22L).Source
    • Your websiteBlog "The Getaway Edit" (92 URLs in the sitemap): recent posts on the cofounder (October 15), "How to Pack a Personal Item Bag Like a Pro" (October 1), ocean-friendly trips, travel podcasts and "Free and Downloadable Language Translation Wallpapers"; landing pages for anti-theft, airline-approved and sustainable bags.Source
  • 13

    Sherpani has a "Sherpani x REI" collection of 17 products such as the Santiago, Sojourn and Cabo, and local sales reps, but no store finder. Shoppers who see a bag in a store often search the brand later.

    Medium impactMedium effort First result in 1 month Wholesale Manager

    First action

    List current stockists with their addresses.

    How to measure it

    Branded search clicks

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      List stockists

      With addresses and styles.

      Wholesale Manager 1 week

    2. 2

      Build the finder

      Shopify app or page.

      Ecommerce Manager 1 week

    3. 3

      Tag styles

      REI and retail styles online.

      Ecommerce Manager 2 days

    4. 4

      Tell stockists

      Ask them to link back.

      Wholesale Manager 2 weeks

    5. 5

      Use in pitches

      Retail proof.

      Wholesale Manager ongoing

    6. 6

      Measure

      Finder use and stockist leads.

      Wholesale Manager monthly

    First result
    1 month
    Cost
    App fee
    Owner
    Wholesale Manager

    Smallest test

    Publish the REI listing first.

    Why it works

    Add a store finder with REI and independent stockists, mark which styles each carries, and use it in wholesale pitches. Tag the REI styles online so shoppers who saw them in store find them.

    It connects retail discovery with online purchase and makes Sherpani look established to new stockists.

    Risks and how to handle them

    • Out-of-date stockists

      Review each season.

    Evidence

    • Your catalogue"Sherpani x REI" collection: 17 products, including the Santiago travel backpack ($195.95), Sojourn multi-wear pack ($120), Cabo day pack ($90), Viso foldover bag ($75), Juno travel backpack ($135) and RFID sleeves ($7).Source
    • Your websiteAffiliate page: applications through AvantLink, "a 10% commission" with "a cookie life of 30 days". The Corporate Gifting & Wholesale page is two email addresses (wholesale and corporate gifting; local sales reps) with no form, minimums or logo options.Source
  • 14

    Sherpani has a "How to Pack a Personal Item Bag Like a Pro" post and Klaviyo, but buyers of a sling, a weekender or luggage need different help. Each colour is its own product, so buyers can be grouped by family.

    High impactMedium effort First result in 1 quarter Marketing Manager

    First action

    Write the Soleil packing email.

    How to measure it

    90-day repeat rate

    Now
    –
    Target
    +15%
    By
    2 quarters

    Steps

    1. 1

      Group families

      Personal items, crossbodies, luggage.

      Ecommerce Manager 2 days

    2. 2

      Write guides

      One per group.

      Content Writer 2 weeks

    3. 3

      Build flow

      Klaviyo branches.

      Marketing Manager 1 week

    4. 4

      Review ask

      Yotpo request on day 21.

      Customer Experience Lead 1 day

    5. 5

      Accessory offer

      Same colour.

      Marketing Manager 1 week

    6. 6

      Measure

      Repeat rate and reviews.

      Marketing Manager monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Marketing Manager

    Smallest test

    Send the Soleil packing email to last month's buyers.

    Why it works

    Build a Klaviyo flow by bag family: a packing guide on day 2, a fit-test reminder before typical trip dates, a review ask on day 21 and a matching-colour accessory on day 30.

    Helpful emails get opened, raise reviews and drive repeat orders for accessories.

    Risks and how to handle them

    • Too many emails

      Suppress buyers who order again.

    Evidence

    • Your websiteBlog "The Getaway Edit" (92 URLs in the sitemap): recent posts on the cofounder (October 15), "How to Pack a Personal Item Bag Like a Pro" (October 1), ocean-friendly trips, travel podcasts and "Free and Downloadable Language Translation Wallpapers"; landing pages for anti-theft, airline-approved and sustainable bags.Source
    • Your websiteStore stack: Shopify with Klaviyo email and SMS, Gorgias chat and help center, Yotpo reviews and loyalty, Afterpay, Klarna and Shop Pay Installments, Microsoft Clarity; one extra locale (en-ca); prices shown in 200+ currencies, with customs and duties paid by the customer on international orders.Source
    • Your catalogueProduct feed (321 products, read October 20, 2026): every colour is its own product across 61 bag families; median price $69, top $225 (Meridian 26" checked luggage); 279 products created in 2026; 79 products show a compare-at price. Separate "| Sale" products duplicate live families: "Santiago | Travel Backpack" ($195.95) and "Santiago | Travel Backpack | Sale" ($136.50); "Prima | Travel Crossbody | Sale" lives at /products/prima-travel-crossbody-copy and "Tempest | Convertible Tote | Sale" at /products/tempest-convertible-tote-copy, each with 1 of 7 colours in stock.Source
    • Your websiteReviews run on Yotpo and are grouped by bag family across colours (YGroup tags on 304 products); the Sadie crossbody's structured data shows 4.9 stars from 283 reviews. Yotpo loyalty points are also loaded on product pages.Source
  • 15

    Gorgias chat runs on the site, and fit is the core question for personal-item bags. Answers today depend on the agent finding the right page.

    Medium impactLow effort First result in 1 month Customer Experience Lead

    First action

    Create the fit macro.

    How to measure it

    Chat-to-order rate

    Now
    –
    Target
    +15%
    By
    1 quarter

    Steps

    1. 1

      Write macro

      Fit table answer.

      Customer Experience Lead 1 day

    2. 2

      Quick reply

      Chat widget button.

      Customer Experience Lead 1 day

    3. 3

      Tag questions

      Bag and airline.

      Customer Experience Lead ongoing

    4. 4

      Monthly review

      Top questions.

      Customer Experience Lead monthly

    5. 5

      Feed content

      New airline pages.

      Content Writer monthly

    6. 6

      Measure

      Chat-to-order rate.

      Customer Experience Lead monthly

    First result
    1 month
    Cost
    $0
    Owner
    Customer Experience Lead

    Smallest test

    Tag fit questions for two weeks.

    Why it works

    Add a Gorgias macro and a chat quick-reply with the fit table, tag every fit question by bag and airline, and review the tags monthly to decide which airline pages and bags to add.

    Fast answers save sales in the moment, and the tags show which carriers and bags matter most.

    Risks and how to handle them

    • Wrong answers

      One source: the fit table.

    Builds on

    Evidence

    • Your websiteStore stack: Shopify with Klaviyo email and SMS, Gorgias chat and help center, Yotpo reviews and loyalty, Afterpay, Klarna and Shop Pay Installments, Microsoft Clarity; one extra locale (en-ca); prices shown in 200+ currencies, with customs and duties paid by the customer on international orders.Source
    • Your websiteBlog guide "The Best Personal Item Travel Bags That Fit Under Your Seat" (May 20, 2026; the page's "CHECK YOUR AIRLINE HERE" link points to it): "If you want one bag that works on almost every airline, especially budget airlines, aim for: 16 x 10 x 8 inches or smaller"; tables list Air Canada 17 x 13 x 6 in, WestJet 16 x 13 x 6 in, Ryanair 15.7 x 11.8 x 7.9 in, easyJet 17.7 x 14.2 x 7.9 in, Wizz Air and Vueling 15.7 x 11.8 x 7.8 in; there is no table for US airlines. It then marks every bag "Fits under most airline seats: Yes", including the Jaunt Garment Duffle ("Size: Airline Carry-On", 17.5" x 12.5" x 10", 34L) and the Boston Weekender (18" x 14" x 8.5", 22L).Source
    • Your websiteProduct pages (checked October 20, 2026) state size and dimensions in a "Size + Features" block: Boston AT "Size: Airline Personal Item, Dimensions: 18" x 14" x 8.5""; Jaunt Garment Duffle "Size: Airline Carry-On, 17.5" X 12.5" X 10"", yet it is one of the 59 products in the "Personal items" collection; Solstice backpack "11.5' x 18'' x 6.5''" (a single quote, which reads as feet); Soleil AT 11" x 15" x 5.5"; Esprit 11" x 18" x 5"; Jetsetter Tote 14.75" x 14.5" x 4"; Wayfarer 9.5" x 14.5" x 3". No page says which airlines a bag fits.Source
  • 16

    Sherpani shows prices in 200+ currencies and has a Canadian locale, but international customers pay customs and duties on delivery. Surprise fees at the door cause refused parcels and bad reviews.

    Medium impactMedium effort First result in 1 quarter Ecommerce Manager

    First action

    Check last quarter's Canadian orders and refused parcels.

    How to measure it

    Canadian conversion

    Now
    –
    Target
    +20%
    By
    2 quarters

    Steps

    1. 1

      Size demand

      Orders and refusals by country.

      Ecommerce Manager 2 days

    2. 2

      Turn on duties

      Shopify Markets for Canada.

      Ecommerce Manager 1 week

    3. 3

      Update copy

      International page and FAQ.

      Customer Experience Lead 1 day

    4. 4

      Canadian content

      Air Canada and WestJet fit.

      Content Writer 1 week

    5. 5

      Promote

      Canadian ads.

      Marketing Manager 1 month

    6. 6

      Measure

      Conversion and refusals.

      Ecommerce Manager monthly

    First result
    1 quarter
    Cost
    Duty and tax costs passed through
    Owner
    Ecommerce Manager

    Smallest test

    Enable duties for Canada only.

    Why it works

    Turn on duties and import taxes at checkout for Canada first (and the UK if volume justifies), show landed cost on product pages, and add Canadian airline fit content from the guide.

    Landed-cost pricing raises international conversion and cuts refused deliveries.

    Risks and how to handle them

    • Higher shown prices

      Compare with landed cost from rivals.

    Evidence

    • Your websiteStore stack: Shopify with Klaviyo email and SMS, Gorgias chat and help center, Yotpo reviews and loyalty, Afterpay, Klarna and Shop Pay Installments, Microsoft Clarity; one extra locale (en-ca); prices shown in 200+ currencies, with customs and duties paid by the customer on international orders.Source
    • Your websiteBlog guide "The Best Personal Item Travel Bags That Fit Under Your Seat" (May 20, 2026; the page's "CHECK YOUR AIRLINE HERE" link points to it): "If you want one bag that works on almost every airline, especially budget airlines, aim for: 16 x 10 x 8 inches or smaller"; tables list Air Canada 17 x 13 x 6 in, WestJet 16 x 13 x 6 in, Ryanair 15.7 x 11.8 x 7.9 in, easyJet 17.7 x 14.2 x 7.9 in, Wizz Air and Vueling 15.7 x 11.8 x 7.8 in; there is no table for US airlines. It then marks every bag "Fits under most airline seats: Yes", including the Jaunt Garment Duffle ("Size: Airline Carry-On", 17.5" x 12.5" x 10", 34L) and the Boston Weekender (18" x 14" x 8.5", 22L).Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    The Airline Approved hub promises "No-Guess Travel" and the guide says "We measured the seats so you don't have to". A tool that answers by airline, fare and bag would be the most linked page in the category.

    High impactHigh effort First result in 2 quarters Co Founder

    First action

    Scope the tool with the five most asked airlines.

    How to measure it

    Tool sessions

    Now
    –
    Target
    20,000 a month
    By
    1 year

    Steps

    1. 1

      Data model

      Airlines, fares, limits, bags.

      Co-Founder 2 weeks

    2. 2

      Collect limits

      Sourced and dated.

      Content Writer 1 month

    3. 3

      Build

      Interactive page.

      Shopify Developer (contract) 2 months

    4. 4

      Photos

      Packed bags under seats.

      Marketing Manager 1 month

    5. 5

      Embed code

      For bloggers.

      Shopify Developer (contract) 2 weeks

    6. 6

      Launch

      Press and creators.

      Marketing Manager 1 month

    7. 7

      Maintain

      Quarterly updates.

      Content Writer quarterly

    First result
    2 quarters
    Cost
    Development budget
    Owner
    Co Founder

    Smallest test

    Publish a static version for five airlines.

    Why it works

    Build an interactive page: choose airline and fare, see the limit (sourced and dated), the Sherpani bags that fit with a packed photo, and a "check as carry-on" warning where needed. Make it embeddable for travel bloggers.

    Useful tools earn links and press, and the tool sells the product at the moment of doubt.

    Risks and how to handle them

    • Limits change

      Dated sources and a quarterly review.

    Builds on

    Evidence

    • Your websiteBlog guide "The Best Personal Item Travel Bags That Fit Under Your Seat" (May 20, 2026; the page's "CHECK YOUR AIRLINE HERE" link points to it): "If you want one bag that works on almost every airline, especially budget airlines, aim for: 16 x 10 x 8 inches or smaller"; tables list Air Canada 17 x 13 x 6 in, WestJet 16 x 13 x 6 in, Ryanair 15.7 x 11.8 x 7.9 in, easyJet 17.7 x 14.2 x 7.9 in, Wizz Air and Vueling 15.7 x 11.8 x 7.8 in; there is no table for US airlines. It then marks every bag "Fits under most airline seats: Yes", including the Jaunt Garment Duffle ("Size: Airline Carry-On", 17.5" x 12.5" x 10", 34L) and the Boston Weekender (18" x 14" x 8.5", 22L).Source
    • Your websiteAirline Approved page: "No-Guess Travel"; its FAQ says "Most airlines require under-seat bags to be around 17-18" L x 12-14" W x 8" D" (the linked guide says aim for 16 x 10 x 8); "Every Sherpani bag is built to fit — so you never have to guess, measure, or gate-check again"; a featured read promises "We measured the seats so you don't have to."Source
    • Your websiteProduct pages (checked October 20, 2026) state size and dimensions in a "Size + Features" block: Boston AT "Size: Airline Personal Item, Dimensions: 18" x 14" x 8.5""; Jaunt Garment Duffle "Size: Airline Carry-On, 17.5" X 12.5" X 10"", yet it is one of the 59 products in the "Personal items" collection; Solstice backpack "11.5' x 18'' x 6.5''" (a single quote, which reads as feet); Soleil AT 11" x 15" x 5.5"; Esprit 11" x 18" x 5"; Jetsetter Tote 14.75" x 14.5" x 4"; Wayfarer 9.5" x 14.5" x 3". No page says which airlines a bag fits.Source
  • 18

    Sherpani already sells through REI and has local reps. Travel retailers and boutiques want anti-theft and personal-item bags with a clear story.

    High impactHigh effort First result in 2 quarters Wholesale Manager

    First action

    List 50 target stores.

    How to measure it

    New stockists

    Now
    –
    Target
    20
    By
    1 year

    Steps

    1. 1

      Wholesale kit

      Line sheet and story.

      Wholesale Manager 1 month

    2. 2

      Target list

      Boutiques and travel stores.

      Wholesale Manager 2 weeks

    3. 3

      Trade show

      One show.

      Wholesale Manager 1 quarter

    4. 4

      Pilot

      20 boutiques.

      Wholesale Manager 2 quarters

    5. 5

      Airport retailer

      One pitch.

      Co-Founder 2 quarters

    6. 6

      Measure

      Sell-through.

      Wholesale Manager quarterly

    First result
    2 quarters
    Cost
    Trade show and samples
    Owner
    Wholesale Manager

    Smallest test

    Pitch ten boutiques.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a wholesale kit (line sheet, fit table, warranty, sustainability story, store finder listing), attend one travel or outdoor trade show, and pilot with 20 boutiques and one airport retailer.

    Retail spreads awareness in a category where people want to touch the bag, and the fit table is a strong retail story.

    Risks and how to handle them

    • Retail undercuts online

      Hold MAP pricing.

    Evidence

    • Your catalogue"Sherpani x REI" collection: 17 products, including the Santiago travel backpack ($195.95), Sojourn multi-wear pack ($120), Cabo day pack ($90), Viso foldover bag ($75), Juno travel backpack ($135) and RFID sleeves ($7).Source
    • Your websiteAffiliate page: applications through AvantLink, "a 10% commission" with "a cookie life of 30 days". The Corporate Gifting & Wholesale page is two email addresses (wholesale and corporate gifting; local sales reps) with no form, minimums or logo options.Source
    • Your websiteMaterial Science page: "Stronger Than New. Better Than Green."; recycled rPET, "high-tension hardware, reinforced seams". Product pages say "Sherpani bags have diverted the equivalent of 11 million plastic bottles from landfills and waterways". The Blue Verve Project (founders Ed and Maria) runs ocean-plastic education and creek cleanups; a $0.25 "Support Carbon Removal" add-on is sold as a product.Source
  • 19

    Yotpo loyalty points already load on product pages, and Sherpani's buyers travel. A club built on trips (stamps for reviews, packing photos, referrals) fits the brand better than generic points.

    High impactMedium effort First result in 1 quarter Marketing Manager

    First action

    Check how many customers have points today.

    How to measure it

    Repeat rate, members

    Now
    –
    Target
    +25%
    By
    3 quarters

    Steps

    1. 1

      Audit points

      Current members and use.

      Marketing Manager 1 week

    2. 2

      Design tiers

      Rewards and actions.

      Marketing Manager 2 weeks

    3. 3

      Build

      Yotpo setup.

      Ecommerce Manager 1 month

    4. 4

      Launch

      Email and site.

      Marketing Manager 1 month

    5. 5

      Photo rewards

      UGC for pages.

      Marketing Manager ongoing

    6. 6

      Measure

      Repeat rate.

      Ecommerce Manager quarterly

    First result
    1 quarter
    Cost
    Reward costs
    Owner
    Marketing Manager

    Smallest test

    Offer double points for packing photos for a month.

    Why it works

    Relaunch loyalty as a travel club with tiers, early access to new colours, a birthday gift and points for packing photos and reviews. Promote it in post-purchase emails and on the Text Club page.

    Members buy more often, and photo and review rewards feed product pages.

    Risks and how to handle them

    • Points cost margin

      Reward actions that bring value.

    Evidence

    • Your websiteReviews run on Yotpo and are grouped by bag family across colours (YGroup tags on 304 products); the Sadie crossbody's structured data shows 4.9 stars from 283 reviews. Yotpo loyalty points are also loaded on product pages.Source
    • Your websitePages in the sitemap with no content: "In the News" shows only divider lines; "Text Club" and "Tolstoy TV channel" show only their titles.Source
    • Your websiteStore stack: Shopify with Klaviyo email and SMS, Gorgias chat and help center, Yotpo reviews and loyalty, Afterpay, Klarna and Shop Pay Installments, Microsoft Clarity; one extra locale (en-ca); prices shown in 200+ currencies, with customs and duties paid by the customer on international orders.Source

Wildcards 2

Unexpected experiments, each with a cheap way to test it.

  • 20

    Sherpani's blog offers free downloadable language translation wallpapers for Europe. Free, useful downloads are ideal for capturing travellers' emails before a trip.

    Medium impactLow effort First result in 1 month Content Writer

    First action

    Add a signup to the wallpaper post.

    How to measure it

    Download signups

    Now
    –
    Target
    500 a month
    By
    2 quarters

    Steps

    1. 1

      Gate the download

      Klaviyo form.

      Marketing Manager 1 day

    2. 2

      Trip series

      Three emails.

      Content Writer 1 week

    3. 3

      New destinations

      Two per quarter.

      Content Writer quarterly

    4. 4

      Promote

      Pinterest and TikTok.

      Marketing Manager ongoing

    5. 5

      Segment

      By destination.

      Marketing Manager 1 day

    6. 6

      Measure

      Signups and orders.

      Marketing Manager monthly

    First result
    1 month
    Cost
    Design time
    Owner
    Content Writer

    Smallest test

    Gate one wallpaper set.

    Why it works

    Gate the wallpapers behind an email signup per destination, send a short trip-prep series (packing list, safety tips, the right bag), and add new destinations each quarter.

    Travellers planning a trip are in the market for a bag, and the download tells Sherpani where they are going.

    Risks and how to handle them

    • Gating annoys readers

      Keep one free sample.

    Evidence

    • Your websiteBlog "The Getaway Edit" (92 URLs in the sitemap): recent posts on the cofounder (October 15), "How to Pack a Personal Item Bag Like a Pro" (October 1), ocean-friendly trips, travel podcasts and "Free and Downloadable Language Translation Wallpapers"; landing pages for anti-theft, airline-approved and sustainable bags.Source
    • Your websiteStore stack: Shopify with Klaviyo email and SMS, Gorgias chat and help center, Yotpo reviews and loyalty, Afterpay, Klarna and Shop Pay Installments, Microsoft Clarity; one extra locale (en-ca); prices shown in 200+ currencies, with customs and duties paid by the customer on international orders.Source
  • 21

    Product pages say Sherpani bags have diverted the equivalent of 11 million plastic bottles. A per-bag number ("this bag kept N bottles out of the ocean") is more concrete, and the $0.25 carbon removal add-on has no visible running total.

    Medium impactLow effort First result in 1 month Marketing Manager

    First action

    Calculate bottles for the five bestsellers.

    How to measure it

    Carbon add-on uptake

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Calculate

      Bottles per family.

      Product Developer 1 week

    2. 2

      Product pages

      Show the number.

      Ecommerce Manager 1 week

    3. 3

      Order email

      Bottles and add-on.

      Marketing Manager 2 days

    4. 4

      Running total

      Impact page.

      Content Writer 1 week

    5. 5

      Social

      Shareable card.

      Marketing Manager 1 week

    6. 6

      Measure

      Add-on rate and shares.

      Ecommerce Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Marketing Manager

    Smallest test

    Add the number to the Soleil page.

    Why it works

    Calculate bottles per bag family from fabric weight, show it on each product page and in the order confirmation, and publish a running total for carbon removal and Blue Verve cleanups.

    Specific numbers persuade more than totals, and the order email becomes something customers share.

    Risks and how to handle them

    • Claims questioned

      Show the method and the supplier data.

    Evidence

    • Your websiteMaterial Science page: "Stronger Than New. Better Than Green."; recycled rPET, "high-tension hardware, reinforced seams". Product pages say "Sherpani bags have diverted the equivalent of 11 million plastic bottles from landfills and waterways". The Blue Verve Project (founders Ed and Maria) runs ocean-plastic education and creek cleanups; a $0.25 "Support Carbon Removal" add-on is sold as a product.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
Website review of sherpani.com More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 21, 2026, and cites them throughout. Sherpani did not commission, review or endorse it, and Programmable is not affiliated with Sherpani. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Sherpani runs its business.

Something wrong, or do you represent Sherpani? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Fit labels and tables, duplicate sale products, About page, empty pages and press, the Strategist quote, DMARC; gift picks.

  2. Days 31 to 6011 ideas

    Airline pages, trip kits, warranty form, corporate gifting, creators, store finder, post-purchase flows, chat fit answers, duties at checkout; wallpaper signups and bottles per bag.

  3. Days 61 to 903 ideas

    Start the Will it fit tool, the wholesale expansion and the travel club.

The research behind the plan

2 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value convertible bags that switch between backpack, crossbody and tote. The most cited problem: not sure a bag fits under the seat on their airline.

  • Anti-theft features and RFID protection
  • Pickpocketing worries when travelling
  • In their words: “personal item”

Market

Competitive landscape

3 competitors compared: Baggallini, Travelon and Pacsafe.

  • Gap to exploit: Measured, airline-by-airline fit answers
  • Baggallini: Higher free-shipping threshold ($100)
  • Travelon: Less design-led

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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