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  • The brief
  • Start here
  • Idea portfolio
  • Effort vs impact
  • This week · 6
  • This quarter · 9
  • Big bets · 3
  • Wildcards · 3
  • How we can help
Generated Oct 18, 2026
  1. Programmable
  2. Playbooks
  3. Tapcart
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growth playbook · Oct 18, 2026

tapcart.com (opens in a new tab)

Tapcart growth playbook

Diagnosis

Tapcart says it is profitable, backed by Shopify and Silver Lake, and processing $15B+ in revenue across 200M+ shoppers. Its hiring is a go-to-market rebuild around outbound and partners: three identical AE posts for New York and Los Angeles that require Shopify experience and tell AEs to send prospects AI-made assets, an Agency Partner Manager open since January to help agencies package and sell Tapcart services, and a Solutions Engineer to build the agency and developer onboarding that does not exist yet.

Engineering is building agent orchestration, and App Agent is the newest product. The playbook makes the prospect's own store the first touch (a mobile teardown), gives agencies a service menu and a sandbox so they bring deals, sells App Agent to the base and later on outcomes, and fixes what undercuts trust today: placeholder prices on the pricing page, test and rep pages in the sitemap, and no answer to rivals' "Tapcart alternatives" pages.

Growth Score

7/10

Biggest Opportunity

Agencies and the existing base: a ready service menu, a self-serve sandbox and co-selling turn Shopify agencies into a sales channel, while App Agent walkthroughs and outcome pricing expand revenue from brands already live.

Biggest Risk

Cheaper rivals (Shopney from $149 a month, Superfans, website-mirror apps from MobiLoud) and agencies building their own apps compress price, while rivals define Tapcart in search results with their "alternatives" pages.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    A one-page mobile teardown of each prospect's store, sent before the first call

    Build the teardown template and run it on five target brands in one category.

    High impact First result in 2 weeks
  2. 2

    Clean the sitemap: drop test and rep pages, stop listing blocked URLs, replace the robots "Noindex"

    List every sitemap URL under /lp/ and mark which are live campaigns.

    Medium impact First result in 2 weeks
  3. 3

    Fix the "$200 - $200 billed annually" text on every plan and the "free trail" button

    Open the pricing page with the annual toggle on and screenshot what a buyer sees.

    Medium impact First result in 1 week

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 6Fill-ins · 6Reconsider · 6
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    Tapcart's AEs are told to use AI to "create assets that deliver value to your prospect's inbox", and the role is outbound. The most valuable asset a DTC founder can receive is a short, specific look at their own mobile store, with what an app would change.

    High impactLow effort First result in 2 weeks Account Executive

    First action

    Build the teardown template and run it on five target brands in one category.

    How to measure it

    Reply rate with teardown

    Now
    –
    Target
    15%
    By
    45 days

    Steps

    1. 1

      Pick the categories

      Fashion, beauty, wellness and food, matching the case studies.

      Account Executive (NY/LA) 1 hour

    2. 2

      Build the template

      Six blocks: speed, checkout, retention channels, peer proof, three app moments, next step.

      Account Executive (NY/LA) 1 day

    3. 3

      Write the AI prompt

      Turns a store URL and screenshots into a first draft the AE checks.

      Sr. AI Engineer 1 day

    4. 4

      Add peer proof

      One case study number per category, from the published case studies.

      Marketing 2 hours

    5. 5

      Run five

      One category, five brands, checked by hand.

      Account Executive (NY/LA) 2 days

    6. 6

      Send and follow up

      Teardown first, demo invite after a reply or a view.

      Account Executive (NY/LA) 1 week

    7. 7

      Share the best

      A Slack channel of teardowns that got replies.

      Account Executive (NY/LA) Weekly

    First result
    2 weeks
    Cost
    $0; AI tools already in use
    Owner
    Account Executive (NY/LA)

    Smallest test

    Send ten teardowns and ten standard emails to similar brands and compare replies.

    Why it works

    For each target brand, the AE produces a one-page teardown: their mobile web speed and checkout steps, what they do with email and SMS today, which Tapcart customers in the same category show results (Béis conversion, Princess Polly retention, LSKD BFCM share), and three app moments the brand could run in its first month (drops, exclusives, push). The teardown is the first email; the demo is the second.

    A generic "mobile apps convert better" pitch looks like every rival's. A teardown with the brand's own screenshots shows the AE understands their business, which the job post says prospects expect, and it gives the Solutions Engineer a head start on discovery.

    Ready to use

    CopyMobile teardown, one page

    1. Your mobile store today: load time, steps to checkout, what a returning shopper sees
    2. How you keep customers now: email, SMS, loyalty
    3. Brands like you on Tapcart: one result and a link
    4. Three app moments for your first month: a drop, an app-only exclusive, a push sequence
    5. What launch takes: timeline and who does what
    6. Next step: a 20-minute call with a Solutions Engineer

    Risks and how to handle them

    • Teardowns look automated

      The AE adds one personal observation and checks every number.

    • Peer numbers do not transfer

      Say "brands like you" and link the case study.

    Evidence

    • HiringAccount Executive, Senior Account Executive and Strategic Account Executive (NY/LA, all posted June 26, 2026): three identical posts with the same $240k to $280k OTE (50/50). AEs "Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect's inbox"; "this isn't a pure inbound role"; "3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required"; "You'll get on a plane if that's what it takes."Source
    • Your websiteHomepage H1: "Your AI Mobile App that Adapts to Every Shopper" (a year ago: "Get closer, build loyalty, elevate every interaction"). Features: Tapcart AI, For You Feed, App Studio, unlimited push, Insights Pro, Developer Tools. Case study headlines: LSKD "drives 40% of BFCM sales", BÉIS "67% higher conversion rate", Princess Polly "98.4% in-app user retention rate". The homepage has no meta description.Source
    • HiringSolutions Engineer, Sales & Partnerships (posted October 12, 2026, $150k to $180k OTE): technical lead for AEs on prospect and expansion deals, "scoping what's native vs. custom"; technical discovery of a brand's stack ("Shopify plan, headless, subscription, loyalty, CDP, ESP"); "Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement"; "You need a fully-built process handed to you. This one's yours to stand up."Source
  • 02

    The sitemap lists /test, /landingpage-test, /lp/icy-test-2, two old demo pages, an ads demo page and pages named after reps, plus 33 tag and category pages robots.txt blocks. robots.txt uses a "Noindex:" rule Google stopped supporting in 2019, and the footer still says 2024.

    Medium impactLow effort First result in 2 weeks Marketing

    First action

    List every sitemap URL under /lp/ and mark which are live campaigns.

    How to measure it

    Clean sitemap

    Now
    –
    Target
    100% indexable
    By
    2 weeks

    Steps

    1. 1

      List /lp/ pages

      Live campaign, retired, test or rep page.

      Marketing 2 hours

    2. 2

      Exclude and noindex

      Webflow page settings for test, old and rep pages.

      Marketing 2 hours

    3. 3

      Fix tags and categories

      Remove them from the sitemap to match robots.txt.

      Marketing 1 hour

    4. 4

      Fix the robots rule

      Use a page-level noindex instead.

      Marketing 30 minutes

    5. 5

      Add the description

      Homepage meta description under 155 characters.

      Marketing 30 minutes

    6. 6

      Update the footer

      Current year.

      Marketing 10 minutes

    7. 7

      Resubmit

      Search Console sitemap and coverage check.

      Marketing 30 minutes

    First result
    2 weeks
    Cost
    $0
    Owner
    Marketing

    Smallest test

    Fix the five test pages first and check Search Console coverage after a week.

    Why it works

    Exclude test, old demo and rep pages from the Webflow sitemap and set them to noindex; remove disallowed tag and category URLs from the sitemap; replace the robots "Noindex:" line with a page-level noindex on the Triple Whale integration page; add a homepage meta description; update the footer year.

    Search engines and AI answer engines judge a site partly by what it asks them to crawl; test pages and rep-named pages dilute the pages that should rank and can show prospects pages meant for one person.

    Risks and how to handle them

    • A rep page is used in live ads

      Keep live pages and only remove them from the sitemap.

    Evidence

    • Your websiteSitemap and robots (October 18, 2026): 593 URLs. The sitemap lists internal or test pages (/test, /landingpage-test, /lp/icy-test-2, /lp/old-demo-2024, /lp/demo-b-old, /lp/dont-click-this-ads-demo) and pages named after reps (/lp/chris, /lp/cody, /lp/eli, /lp/nik), plus 33 /blog-tags/ and /blog-categories/ URLs that robots.txt disallows. robots.txt also uses a "Noindex:" line, which Google stopped supporting in 2019. There are no comparison or "alternatives" pages.Source
    • programmable.infoSite scan: Tranco rank 32,970; Webflow with Google Tag Manager, Hotjar, HubSpot and Intellimize; footer copyright still 2024; Mozilla Observatory D- (25/100); mobile LCP 2.4 s at p75; developer docs on ReadMe at dev.tapcart.com; 9 npm packages (@tapcart/mobile-components about 519 weekly downloads, @tapcart/app-studio-sdk about 280); 87 integrations listed.Source
    • Your websiteHomepage H1: "Your AI Mobile App that Adapts to Every Shopper" (a year ago: "Get closer, build loyalty, elevate every interaction"). Features: Tapcart AI, For You Feed, App Studio, unlimited push, Insights Pro, Developer Tools. Case study headlines: LSKD "drives 40% of BFCM sales", BÉIS "67% higher conversion rate", Princess Polly "98.4% in-app user retention rate". The homepage has no meta description.Source
  • 03

    The pricing page was updated on October 15, and each plan block carries the text "$200 - $200 /mo billed annually" next to the real monthly price. The lower-TCO page button says "Book a demo to get a free trail".

    Medium impactLow effort First result in 1 week Marketing

    First action

    Open the pricing page with the annual toggle on and screenshot what a buyer sees.

    How to measure it

    Pricing to demo rate

    Now
    –
    Target
    +15%
    By
    45 days

    Steps

    1. 1

      Check every state

      Monthly and annual, desktop and mobile.

      Marketing 30 minutes

    2. 2

      Fill the annual prices

      Or remove the toggle.

      Marketing 1 hour

    3. 3

      Fix the typo

      Lower-TCO page button.

      Marketing 5 minutes

    4. 4

      Add onboarding

      What launch includes on each plan.

      Marketing 1 hour

    5. 5

      QA weekly

      Pricing and top landing pages after every release.

      Marketing Weekly

    6. 6

      Measure

      Pricing page to demo requests.

      Marketing Monthly

    First result
    1 week
    Cost
    $0
    Owner
    Marketing

    Smallest test

    Fix the text and compare demo requests from the pricing page for two weeks.

    Why it works

    Fill the annual price field for each plan (or remove the toggle), check the page in every state of the monthly/annual switch, and fix the typo. Add a line that says what is included in onboarding.

    Pricing is the page a buyer forwards to their CFO; a placeholder price makes a $2,850-a-month plan look unfinished and invites "what does annual actually cost?" emails instead of demos.

    Risks and how to handle them

    • Annual discounts change

      Keep prices in one CMS field used everywhere.

    Evidence

    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
    • Your websiteLower TCO landing page: "Save up to 70% on mobile app overhead", "99.9% uptime", a TCO comparison table and a quote from Grove's CTO on moving off "homegrown technology solutions"; the button reads "Book a demo to get a free trail".Source
  • 04

    App Agent is Tapcart's newest product, and its page tells current customers to "reach out to your account manager". The numbers behind it are strong: personalized push averages 4x the click-through of standard push and drove $10M in attributed revenue this year.

    High impactLow effort First result in 1 month Account Management

    First action

    Pull the list of active accounts and book the first ten walkthroughs.

    How to measure it

    Accounts on App Agent

    Now
    –
    Target
    40%
    By
    60 days

    Steps

    1. 1

      List accounts

      By plan and app revenue.

      Account Management 1 hour

    2. 2

      Script the walkthrough

      20 minutes using the brand's data.

      Account Management 2 hours

    3. 3

      Book ten

      Largest accounts first.

      Account Management 1 week

    4. 4

      Start trials

      30 days, with a revenue report.

      Account Management 1 day

    5. 5

      Report results

      App Agent revenue per account.

      Sr. AI Engineer 1 day

    6. 6

      Roll out

      Every account in 60 days.

      Account Management 6 weeks

    First result
    1 month
    Cost
    $0
    Owner
    Account Management

    Smallest test

    Run five walkthroughs and count trials started.

    Why it works

    Account managers book a 20-minute App Agent walkthrough with every account, show the daily plan using the brand's own data, and turn on a 30-day trial. Report the revenue App Agent drove at the end of the month.

    Expansion revenue from the existing base is the fastest growth Tapcart has, and an always-on agent that does the work fits brands with small teams.

    Risks and how to handle them

    • Brands distrust automated campaigns

      Keep approval in one click, as the product does.

    Evidence

    • Your websiteApp Agent: "your always-on growth agent" delivers a daily summary "with campaigns, segments, and assets already built and ready to approve"; built on the engine behind personalized push, which "average 4x the click-through rate of standard push and have driven $10M in attributed revenue this year, a 37x return on AI spend". Existing customers are told: "Reach out to your account manager for an App Agent walkthrough."Source
    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
    • HiringEvery post opens with "$15B+ in revenue processed. 200M+ shoppers worldwide", names Princess Polly, Béis, Forever 21 and Young LA, and says "Backed by Shopify, Silver Lake and other top VCs. Profitable and growing." Five senior engineering roles (including Sr. AI Engineer and Sr. React Native Engineer, $175k to $350k) build "proactive AI agent orchestration layers used by thousands of high growth brands". Benefits include a "Quarterly merchant stipend". 10 open roles in all.Source
  • 05

    The Agency Partner Manager role has been open since January and its first job is to help agencies "package, price, and sell services around Tapcart". Agencies sell services, not software; they need a menu they can put in a proposal tomorrow.

    High impactLow effort First result in 1 month Agency Partner Manager

    First action

    Ask three existing agency partners what they charge for an app launch.

    How to measure it

    Agency-sourced opportunities

    Now
    –
    Target
    10 a month
    By
    90 days

    Steps

    1. 1

      Interview agencies

      Three partners on pricing and scope.

      Agency Partner Manager 1 week

    2. 2

      Write packages

      Launch, campaigns, ongoing growth.

      Agency Partner Manager 2 days

    3. 3

      Build templates

      Proposal deck and case study slides.

      Marketing 2 days

    4. 4

      Publish

      On the agency portal.

      Marketing 1 day

    5. 5

      Announce

      Email every partner agency.

      Agency Partner Manager 1 hour

    6. 6

      Track

      Packages used and deals sourced.

      Agency Partner Manager Monthly

    First result
    1 month
    Cost
    $0
    Owner
    Agency Partner Manager

    Smallest test

    Send the menu to five agencies and count proposals that include it.

    Why it works

    Write three service packages with suggested scope and price ranges: app launch (design and setup), BFCM and drop campaigns, and ongoing app growth (monthly push and content). Add a co-branded proposal template, case study slides and the commission terms, and put them on agencies.tapcart.com.

    The easier it is for an agency to make money from Tapcart, the more often it brings Tapcart into a brand's plan; this works even before the partner manager is hired.

    Risks and how to handle them

    • Agencies dislike suggested prices

      Publish ranges and keep pricing theirs.

    Evidence

    • HiringAgency Partner Manager (posted January 23, 2026 and still open, $180k to $220k): work with "leadership, sales, and delivery teams at top Shopify agencies to drive revenue"; "Help agencies package, price, and sell services around Tapcart"; account mapping, co-selling and joint GTM campaigns; enablement programs; "You won't spend your time convincing leadership that partnerships matter. That fight's already been won."Source
    • Your websiteContent and programs: 118 blog posts, 104 app inspiration posts, 88 integration pages, 46 podcast episodes, 33 case studies, a BFCM report every year since 2022 (including a 2026 BFCM data report), the Tappy Awards (2024 and 2025), the UnTapped community for customers, Tapcart Academy courses, and an agency portal at agencies.tapcart.com with "Earn ongoing commissions" for agency partners.Source
    • HiringSolutions Engineer, Sales & Partnerships (posted October 12, 2026, $150k to $180k OTE): technical lead for AEs on prospect and expansion deals, "scoping what's native vs. custom"; technical discovery of a brand's stack ("Shopify plan, headless, subscription, loyalty, CDP, ESP"); "Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement"; "You need a fully-built process handed to you. This one's yours to stand up."Source
  • 06

    Tapcart publishes a BFCM report every year, including 2026. Black Friday is weeks away and every DTC founder is thinking about it; LSKD already credits its app with 40% of BFCM sales.

    Medium impactLow effort First result in 3 weeks Account Executive

    First action

    Pull the category breakdowns from the 2026 report.

    How to measure it

    Post-BFCM reviews

    Now
    –
    Target
    30
    By
    December 15

    Steps

    1. 1

      Cut the report

      One page per category.

      Marketing 2 days

    2. 2

      Write the line

      App share of BFCM for brands like them.

      Account Executive (NY/LA) 1 hour

    3. 3

      Send to opportunities

      Open deals and target accounts.

      Account Executive (NY/LA) 1 day

    4. 4

      Offer the review

      December call to plan a launch.

      Account Executive (NY/LA) 1 hour

    5. 5

      Run reviews

      In the first two weeks of December.

      Account Executive (NY/LA) 2 weeks

    6. 6

      Record learnings

      What brands saw on mobile web.

      Account Executive (NY/LA) Ongoing

    First result
    3 weeks
    Cost
    $0
    Owner
    Account Executive (NY/LA)

    Smallest test

    Send the brief to 50 accounts and count review calls booked.

    Why it works

    Cut the 2026 report by category (fashion, beauty, wellness, food) into a one-page brief and send it to every open opportunity and target account with one line on what the app share of BFCM revenue looked like for brands like them. Offer a post-BFCM review call in December.

    The report is ready-made, timely outbound content; a December review is the natural moment to plan a spring app launch.

    Risks and how to handle them

    • Brands are too busy in November

      Send now; book the call for December.

    Evidence

    • Your websiteContent and programs: 118 blog posts, 104 app inspiration posts, 88 integration pages, 46 podcast episodes, 33 case studies, a BFCM report every year since 2022 (including a 2026 BFCM data report), the Tappy Awards (2024 and 2025), the UnTapped community for customers, Tapcart Academy courses, and an agency portal at agencies.tapcart.com with "Earn ongoing commissions" for agency partners.Source
    • Your websiteHomepage H1: "Your AI Mobile App that Adapts to Every Shopper" (a year ago: "Get closer, build loyalty, elevate every interaction"). Features: Tapcart AI, For You Feed, App Studio, unlimited push, Insights Pro, Developer Tools. Case study headlines: LSKD "drives 40% of BFCM sales", BÉIS "67% higher conversion rate", Princess Polly "98.4% in-app user retention rate". The homepage has no meta description.Source
    • HiringAccount Executive, Senior Account Executive and Strategic Account Executive (NY/LA, all posted June 26, 2026): three identical posts with the same $240k to $280k OTE (50/50). AEs "Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect's inbox"; "this isn't a pure inbound role"; "3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required"; "You'll get on a plane if that's what it takes."Source

This quarter 9

The core plays for the next three months.

  • 07

    Rivals publish "best Tapcart alternatives" pages and rank for Tapcart's own name; Tapcart has no comparison or alternatives page of its own. Brands comparing options read the rivals' version.

    High impactMedium effort First result in 2 months Marketing

    First action

    List the claims rivals make about Tapcart and check each one.

    How to measure it

    Demos from comparison pages

    Now
    –
    Target
    10 a month
    By
    1 quarter

    Steps

    1. 1

      Collect rival claims

      From each "alternatives" page.

      Marketing 2 days

    2. 2

      Write one page per rival

      Fair, specific, dated.

      Marketing 3 weeks

    3. 3

      Add the guide

      How to choose, with a checklist.

      Marketing 1 week

    4. 4

      Legal check

      Claims about rivals.

      CEO 3 days

    5. 5

      Sales one-pagers

      One per rival for AEs.

      Marketing 2 days

    6. 6

      Update quarterly

      Pricing changes.

      Marketing Quarterly

    First result
    2 months
    Cost
    $0
    Owner
    Marketing

    Smallest test

    Publish the MobiLoud page first and watch impressions for brand-plus-alternative searches.

    Why it works

    Write a fair, specific comparison page for each main rival (pricing model, native build vs website mirror, push limits, AI features, developer tools, agency network), plus one "how to choose a Shopify app builder" guide. Give each AE a one-page version.

    Buyers late in a decision search for comparisons; owning those pages keeps the story in Tapcart's words, and the AE posts require prospects to be handled by people who know the ecosystem.

    Risks and how to handle them

    • Rivals change pricing

      Date every page and update quarterly.

    Evidence

    • Competitor researchVendor-written 2026 roundups of "Tapcart alternatives" list Superfans (formerly Vajro, about $1,000 a month, revenue-banded, with live selling), Shopney (from $149 a month, unlimited push, 30-day free trial), MobiLoud ($1,499 a month flat, apps that mirror the website), Appmaker (a monthly fee plus a share of app sales), Apptile and MageNative. Rivals publish these pages; Tapcart has none of its own.Source
    • Your websiteSitemap and robots (October 18, 2026): 593 URLs. The sitemap lists internal or test pages (/test, /landingpage-test, /lp/icy-test-2, /lp/old-demo-2024, /lp/demo-b-old, /lp/dont-click-this-ads-demo) and pages named after reps (/lp/chris, /lp/cody, /lp/eli, /lp/nik), plus 33 /blog-tags/ and /blog-categories/ URLs that robots.txt disallows. robots.txt also uses a "Noindex:" line, which Google stopped supporting in 2019. There are no comparison or "alternatives" pages.Source
    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
    • HiringAccount Executive, Senior Account Executive and Strategic Account Executive (NY/LA, all posted June 26, 2026): three identical posts with the same $240k to $280k OTE (50/50). AEs "Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect's inbox"; "this isn't a pure inbound role"; "3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required"; "You'll get on a plane if that's what it takes."Source
  • 08

    The Solutions Engineer must "own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement" and is told it does not exist yet. Tapcart already has docs on ReadMe, an SDK and component packages on npm, and a CLI.

    High impactMedium effort First result in 2 months Solutions Engineer

    First action

    Write down every step of the last three agency onboardings.

    How to measure it

    Certified developers

    Now
    –
    Target
    50
    By
    2 quarters

    Steps

    1. 1

      Map the steps

      From the last three onboardings.

      Solutions Engineer 2 days

    2. 2

      Sandbox request

      A form that creates a sandbox account.

      Solutions Engineer 1 week

    3. 3

      Getting-started guide

      First custom block in under an hour.

      Solutions Engineer 1 week

    4. 4

      Rules of engagement

      Lead ownership, co-selling, support.

      Agency Partner Manager 3 days

    5. 5

      Certification

      A short build test.

      Solutions Engineer 2 weeks

    6. 6

      List certified developers

      On the agency portal.

      Marketing 1 week

    7. 7

      Measure

      Time to first build, deals with certified partners.

      Solutions Engineer Monthly

    First result
    2 months
    Cost
    Sandbox hosting
    Owner
    Solutions Engineer

    Smallest test

    Run one agency through the draft guide and time it.

    Why it works

    Ship a self-serve partner path: request a sandbox, a getting-started guide from first block to published screen, the rules of engagement (who owns what in a co-sold deal), and a short certification. Certified developers get listed on the agency portal.

    Agencies recommend platforms they can build on quickly; a sandbox and a badge turn the developer tools into a channel, and they free the Solutions Engineer from repeating the same setup call.

    Risks and how to handle them

    • Sandbox misuse

      Approve requests from verified agencies.

    Evidence

    • HiringSolutions Engineer, Sales & Partnerships (posted October 12, 2026, $150k to $180k OTE): technical lead for AEs on prospect and expansion deals, "scoping what's native vs. custom"; technical discovery of a brand's stack ("Shopify plan, headless, subscription, loyalty, CDP, ESP"); "Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement"; "You need a fully-built process handed to you. This one's yours to stand up."Source
    • programmable.infoSite scan: Tranco rank 32,970; Webflow with Google Tag Manager, Hotjar, HubSpot and Intellimize; footer copyright still 2024; Mozilla Observatory D- (25/100); mobile LCP 2.4 s at p75; developer docs on ReadMe at dev.tapcart.com; 9 npm packages (@tapcart/mobile-components about 519 weekly downloads, @tapcart/app-studio-sdk about 280); 87 integrations listed.Source
    • HiringAgency Partner Manager (posted January 23, 2026 and still open, $180k to $220k): work with "leadership, sales, and delivery teams at top Shopify agencies to drive revenue"; "Help agencies package, price, and sell services around Tapcart"; account mapping, co-selling and joint GTM campaigns; enablement programs; "You won't spend your time convincing leadership that partnerships matter. That fight's already been won."Source
    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
  • 09

    The partner role calls for "account mapping, co-selling, and joint GTM campaigns" to hit revenue targets. The fastest deals are brands an agency already serves and Tapcart already wants.

    High impactMedium effort First result in 2 months Agency Partner Manager

    First action

    Rank agencies by fit clients and send the first five a mapping request.

    How to measure it

    Co-sold pipeline

    Now
    –
    Target
    $1M
    By
    2 quarters

    Steps

    1. 1

      Rank agencies

      By clients that fit Tapcart.

      Agency Partner Manager 1 week

    2. 2

      Map accounts

      Shared targets per agency.

      Agency Partner Manager 2 weeks

    3. 3

      Agree five targets each

      With the agency lead.

      Agency Partner Manager 2 weeks

    4. 4

      Run joint campaigns

      Teardown, demo, package.

      Account Executive (NY/LA) 4 weeks

    5. 5

      Pay out

      Commission on closed deals.

      Agency Partner Manager Ongoing

    6. 6

      Review

      Pipeline by agency.

      Agency Partner Manager Monthly

    First result
    2 months
    Cost
    Commissions
    Owner
    Agency Partner Manager

    Smallest test

    Map accounts with one agency and run one joint campaign.

    Why it works

    Pick 20 agencies with the most Tapcart-fit clients, compare account lists, and agree on 5 shared targets per agency. Run a joint campaign for each: an agency-led teardown, a co-hosted demo, and a launch package priced together.

    An agency's recommendation carries weight a cold AE email does not, and joint deals start with a delivery partner already in place.

    Risks and how to handle them

    • Agencies favor rivals with higher fees

      Compete on deal flow sent their way, not only commission.

    Evidence

    • HiringAgency Partner Manager (posted January 23, 2026 and still open, $180k to $220k): work with "leadership, sales, and delivery teams at top Shopify agencies to drive revenue"; "Help agencies package, price, and sell services around Tapcart"; account mapping, co-selling and joint GTM campaigns; enablement programs; "You won't spend your time convincing leadership that partnerships matter. That fight's already been won."Source
    • HiringAccount Executive, Senior Account Executive and Strategic Account Executive (NY/LA, all posted June 26, 2026): three identical posts with the same $240k to $280k OTE (50/50). AEs "Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect's inbox"; "this isn't a pure inbound role"; "3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required"; "You'll get on a plane if that's what it takes."Source
    • Your websiteContent and programs: 118 blog posts, 104 app inspiration posts, 88 integration pages, 46 podcast episodes, 33 case studies, a BFCM report every year since 2022 (including a 2026 BFCM data report), the Tappy Awards (2024 and 2025), the UnTapped community for customers, Tapcart Academy courses, and an agency portal at agencies.tapcart.com with "Earn ongoing commissions" for agency partners.Source
  • 10

    The AE seats are in New York and Los Angeles, the two DTC hubs, and AEs are told they will "get on a plane". Tapcart already runs events (Shop Talk, a unified commerce event) and the Tappy Awards.

    Medium impactMedium effort First result in 1 month Strategic Account Executive

    First action

    Ask two customers in each city to co-host.

    How to measure it

    Opportunities created

    Now
    –
    Target
    8 per dinner
    By
    1 quarter

    Steps

    1. 1

      Find hosts

      One customer and one agency per city.

      Strategic Account Executive 2 weeks

    2. 2

      Pick themes

      One per month.

      Marketing 1 day

    3. 3

      Invite

      20 founders for 12 seats.

      Strategic Account Executive 2 weeks

    4. 4

      Run the dinner

      No slides.

      Strategic Account Executive 1 evening

    5. 5

      Follow up

      Teardown within 48 hours.

      Account Executive (NY/LA) 2 days

    6. 6

      Repeat

      Monthly in each city.

      Strategic Account Executive Monthly

    First result
    1 month
    Cost
    $2,000 per dinner
    Owner
    Strategic Account Executive

    Smallest test

    Run one dinner in New York and count teardowns requested.

    Why it works

    Host a monthly 12-person dinner for DTC founders and ecommerce leads in each city, co-hosted by a Tapcart customer and an agency partner, around one theme (drops, app exclusives, BFCM). Follow up with a teardown.

    Founders buy from peers; a customer host makes the case better than a demo, and the agency gets new clients too.

    Risks and how to handle them

    • Hosts drop out

      Keep a list of backup hosts.

    Evidence

    • HiringAccount Executive, Senior Account Executive and Strategic Account Executive (NY/LA, all posted June 26, 2026): three identical posts with the same $240k to $280k OTE (50/50). AEs "Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect's inbox"; "this isn't a pure inbound role"; "3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required"; "You'll get on a plane if that's what it takes."Source
    • Your websiteContent and programs: 118 blog posts, 104 app inspiration posts, 88 integration pages, 46 podcast episodes, 33 case studies, a BFCM report every year since 2022 (including a 2026 BFCM data report), the Tappy Awards (2024 and 2025), the UnTapped community for customers, Tapcart Academy courses, and an agency portal at agencies.tapcart.com with "Earn ongoing commissions" for agency partners.Source
    • Your websiteHomepage H1: "Your AI Mobile App that Adapts to Every Shopper" (a year ago: "Get closer, build loyalty, elevate every interaction"). Features: Tapcart AI, For You Feed, App Studio, unlimited push, Insights Pro, Developer Tools. Case study headlines: LSKD "drives 40% of BFCM sales", BÉIS "67% higher conversion rate", Princess Polly "98.4% in-app user retention rate". The homepage has no meta description.Source
  • 11

    Growth is $500 a month and Scale $1,250; Scale adds A/B testing, segmentation, heatmaps and team access. Brands that run many campaigns or have several people in the app hit Growth's limits first.

    High impactMedium effort First result in 1 month Account Management

    First action

    Pull Growth accounts with the most push campaigns last month.

    How to measure it

    Upgrades

    Now
    –
    Target
    15 a quarter
    By
    1 quarter

    Steps

    1. 1

      Define signals

      Three usage triggers.

      Account Management 2 days

    2. 2

      Build alerts

      Weekly report to account managers.

      Sr. AI Engineer 1 week

    3. 3

      Write the offer

      30-day Scale trial with a test.

      Account Management 1 day

    4. 4

      Run trials

      Ten accounts first.

      Account Management 4 weeks

    5. 5

      Report results

      Test lift per account.

      Account Management 1 day

    6. 6

      Roll out

      All Growth accounts.

      Account Management Ongoing

    First result
    1 month
    Cost
    $0
    Owner
    Account Management

    Smallest test

    Offer the trial to five Growth accounts and count upgrades.

    Why it works

    Define three upgrade signals (campaign volume, team members asking for access, a drop or launch planned), alert the account manager when one appears, and offer a 30-day Scale trial with one A/B test set up for the brand.

    Upgrades driven by need feel like help rather than an upsell, and they raise revenue without new logos.

    Risks and how to handle them

    • Trials do not convert

      Pick tests likely to show a lift.

    Evidence

    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
    • Your websiteApp Agent: "your always-on growth agent" delivers a daily summary "with campaigns, segments, and assets already built and ready to approve"; built on the engine behind personalized push, which "average 4x the click-through rate of standard push and have driven $10M in attributed revenue this year, a 37x return on AI spend". Existing customers are told: "Reach out to your account manager for an App Agent walkthrough."Source
  • 12

    The lower-TCO page claims savings of up to 70% and quotes Grove's CTO on leaving homegrown technology, but the comparison is a static table. Brands with their own app need their own numbers.

    Medium impactMedium effort First result in 6 weeks Solutions Engineer

    First action

    Collect the cost inputs from the Grove migration.

    How to measure it

    Calls from calculator

    Now
    –
    Target
    10 a month
    By
    1 quarter

    Steps

    1. 1

      Gather inputs

      From two past migrations.

      Solutions Engineer 1 week

    2. 2

      Write the formula

      Plain and visible.

      Solutions Engineer 3 days

    3. 3

      Build the page

      Webflow form with results.

      Marketing 1 week

    4. 4

      Route results

      To a Solutions Engineer.

      Solutions Engineer 1 day

    5. 5

      Promote

      In ads and outbound to brands with apps.

      Account Executive (NY/LA) Ongoing

    6. 6

      Check accuracy

      Against real migrations.

      Solutions Engineer Quarterly

    First result
    6 weeks
    Cost
    $0
    Owner
    Solutions Engineer

    Smallest test

    Run the calculator by hand for three prospects with custom apps.

    Why it works

    Build a short calculator: developers on the app, agency retainers, release frequency, app store fees and tools. It returns a yearly cost against the matching Tapcart plan and books a Solutions Engineer call.

    Brands with a custom app are the largest deals and the hardest to move; a number their CFO can check starts that conversation.

    Risks and how to handle them

    • Numbers look inflated

      Show the formula and let users change every input.

    Evidence

    • Your websiteLower TCO landing page: "Save up to 70% on mobile app overhead", "99.9% uptime", a TCO comparison table and a quote from Grove's CTO on moving off "homegrown technology solutions"; the button reads "Book a demo to get a free trail".Source
    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
    • HiringSolutions Engineer, Sales & Partnerships (posted October 12, 2026, $150k to $180k OTE): technical lead for AEs on prospect and expansion deals, "scoping what's native vs. custom"; technical discovery of a brand's stack ("Shopify plan, headless, subscription, loyalty, CDP, ESP"); "Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement"; "You need a fully-built process handed to you. This one's yours to stand up."Source
  • 13

    Tapcart has 33 case studies with strong headlines (67% higher conversion, 98.4% retention, 40% of BFCM sales), but the numbers measure different things and are not grouped by category or size. AEs need peers that look like the prospect.

    Medium impactMedium effort First result in 2 months Marketing

    First action

    Agree the five standard numbers with the data team.

    How to measure it

    Views from sales links

    Now
    –
    Target
    +50%
    By
    1 quarter

    Steps

    1. 1

      Agree numbers

      Five standard measures.

      Marketing 2 days

    2. 2

      Fill the boxes

      For all 33.

      Marketing 3 weeks

    3. 3

      Customer approval

      For any new number.

      Account Management 2 weeks

    4. 4

      Group stories

      By category and size.

      Marketing 1 week

    5. 5

      Publish averages

      Year-one expectations page.

      Marketing 1 week

    6. 6

      Use in sales

      Link from teardowns.

      Account Executive (NY/LA) Ongoing

    First result
    2 months
    Cost
    $0
    Owner
    Marketing

    Smallest test

    Add boxes to the five most-viewed case studies first.

    Why it works

    Add a summary box to every case study: category, plan, app share of online revenue, conversion vs mobile web, repeat purchase rate, launch date. Group stories by category and size, and publish a short "what to expect in year one" page from the averages.

    Comparable numbers make the teardown and comparison pages credible and cut the "will this work for us?" stage.

    Risks and how to handle them

    • Averages disappoint

      Show ranges by category.

    Evidence

    • Your websiteHomepage H1: "Your AI Mobile App that Adapts to Every Shopper" (a year ago: "Get closer, build loyalty, elevate every interaction"). Features: Tapcart AI, For You Feed, App Studio, unlimited push, Insights Pro, Developer Tools. Case study headlines: LSKD "drives 40% of BFCM sales", BÉIS "67% higher conversion rate", Princess Polly "98.4% in-app user retention rate". The homepage has no meta description.Source
    • Your websiteContent and programs: 118 blog posts, 104 app inspiration posts, 88 integration pages, 46 podcast episodes, 33 case studies, a BFCM report every year since 2022 (including a 2026 BFCM data report), the Tappy Awards (2024 and 2025), the UnTapped community for customers, Tapcart Academy courses, and an agency portal at agencies.tapcart.com with "Earn ongoing commissions" for agency partners.Source
    • HiringAccount Executive, Senior Account Executive and Strategic Account Executive (NY/LA, all posted June 26, 2026): three identical posts with the same $240k to $280k OTE (50/50). AEs "Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect's inbox"; "this isn't a pure inbound role"; "3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required"; "You'll get on a plane if that's what it takes."Source
  • 14

    Enterprise+ includes "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", and engineers are hired to build agent orchestration. Agencies are building AI workflows for their clients and need tools that connect.

    Medium impactMedium effort First result in 2 months Sr. AI Engineer

    First action

    Write one example workflow and test it with a partner agency.

    How to measure it

    Accounts using MCP

    Now
    –
    Target
    25
    By
    2 quarters

    Steps

    1. 1

      Write three workflows

      With working examples.

      Sr. AI Engineer 2 weeks

    2. 2

      Publish the guide

      On the developer docs.

      Sr. AI Engineer 1 week

    3. 3

      Record a video

      Five minutes.

      Marketing 2 days

    4. 4

      Pilot with agencies

      Three partners.

      Agency Partner Manager 4 weeks

    5. 5

      Gallery

      Agency builds.

      Marketing 2 weeks

    6. 6

      Measure

      MCP usage by account.

      Sr. AI Engineer Monthly

    First result
    2 months
    Cost
    Engineering time
    Owner
    Sr. AI Engineer

    Smallest test

    Ship one workflow and count agencies that try it.

    Why it works

    Publish an Agent MCP guide with three example workflows (draft and schedule a drop campaign, build a segment from a brief, report weekly app revenue), a short video, and a "built with Tapcart MCP" gallery for agency builds.

    Being the app platform AI agents can operate is a real difference from website-mirror rivals, and it gives agencies something new to sell.

    Risks and how to handle them

    • Agents send bad campaigns

      Keep human approval on anything sent.

    Evidence

    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
    • HiringEvery post opens with "$15B+ in revenue processed. 200M+ shoppers worldwide", names Princess Polly, Béis, Forever 21 and Young LA, and says "Backed by Shopify, Silver Lake and other top VCs. Profitable and growing." Five senior engineering roles (including Sr. AI Engineer and Sr. React Native Engineer, $175k to $350k) build "proactive AI agent orchestration layers used by thousands of high growth brands". Benefits include a "Quarterly merchant stipend". 10 open roles in all.Source
    • programmable.infoSite scan: Tranco rank 32,970; Webflow with Google Tag Manager, Hotjar, HubSpot and Intellimize; footer copyright still 2024; Mozilla Observatory D- (25/100); mobile LCP 2.4 s at p75; developer docs on ReadMe at dev.tapcart.com; 9 npm packages (@tapcart/mobile-components about 519 weekly downloads, @tapcart/app-studio-sdk about 280); 87 integrations listed.Source
    • HiringAgency Partner Manager (posted January 23, 2026 and still open, $180k to $220k): work with "leadership, sales, and delivery teams at top Shopify agencies to drive revenue"; "Help agencies package, price, and sell services around Tapcart"; account mapping, co-selling and joint GTM campaigns; enablement programs; "You won't spend your time convincing leadership that partnerships matter. That fight's already been won."Source
  • 15

    Tapcart has a customers-only community (UnTapped) and annual Tappy Awards, but no visible merchant referral program. Founders know other founders.

    Medium impactMedium effort First result in 2 months Account Management

    First action

    Write the referral terms and post them in UnTapped.

    How to measure it

    Referred launches

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Write terms

      Credit per launched referral.

      Account Management 2 days

    2. 2

      Build the form

      In the app and portal.

      Marketing 3 days

    3. 3

      Announce

      UnTapped and email.

      Marketing 1 day

    4. 4

      Route referrals

      To AEs with context.

      Account Executive (NY/LA) Ongoing

    5. 5

      Add the award

      At the next Tappy Awards.

      Marketing 1 day

    6. 6

      Track

      Referrals and launches.

      Account Management Monthly

    First result
    2 months
    Cost
    Referral credits
    Owner
    Account Management

    Smallest test

    Ask ten happy customers for one introduction each.

    Why it works

    Offer customers a credit or a donation for each referred brand that launches, announce it in UnTapped, and add a "brand that brought a friend" category to the Tappy Awards.

    Referred brands close faster and churn less, and the community is already in place.

    Risks and how to handle them

    • Referrals are poor fits

      Pay only on launch.

    Evidence

    • Your websiteContent and programs: 118 blog posts, 104 app inspiration posts, 88 integration pages, 46 podcast episodes, 33 case studies, a BFCM report every year since 2022 (including a 2026 BFCM data report), the Tappy Awards (2024 and 2025), the UnTapped community for customers, Tapcart Academy courses, and an agency portal at agencies.tapcart.com with "Earn ongoing commissions" for agency partners.Source
    • Your websiteHomepage H1: "Your AI Mobile App that Adapts to Every Shopper" (a year ago: "Get closer, build loyalty, elevate every interaction"). Features: Tapcart AI, For You Feed, App Studio, unlimited push, Insights Pro, Developer Tools. Case study headlines: LSKD "drives 40% of BFCM sales", BÉIS "67% higher conversion rate", Princess Polly "98.4% in-app user retention rate". The homepage has no meta description.Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    App Agent sits on an engine that drove $10M in attributed revenue this year at a 37x return on AI spend. A flat subscription leaves that value on the table and makes the agent hard to justify for smaller brands.

    High impactHigh effort First result in 2 quarters CEO

    First action

    Model revenue share against flat pricing on current agent results.

    How to measure it

    Add-on revenue

    Now
    –
    Target
    15% of new ARR
    By
    2 quarters

    Steps

    1. 1

      Model pricing

      Flat vs share on current data.

      CEO 2 weeks

    2. 2

      Define attribution

      Baseline and holdout rules.

      Sr. AI Engineer 3 weeks

    3. 3

      Pilot ten brands

      Both options.

      Account Management 2 months

    4. 4

      Report monthly

      Attributed revenue per brand.

      Sr. AI Engineer Monthly

    5. 5

      Decide

      Pricing for all.

      CEO 1 week

    6. 6

      Launch

      On the pricing page.

      Marketing 2 weeks

    First result
    2 quarters
    Cost
    Engineering time
    Owner
    CEO

    Smallest test

    Offer revenue-share pricing to three brands for one month.

    Why it works

    Offer App Agent as an add-on with two options: a flat fee, or a small share of revenue attributed to agent campaigns above a baseline. Publish the attribution method and report it monthly.

    Outcome pricing makes the agent easy to buy and grows with the brand, and it signals confidence rivals cannot match without the data.

    Risks and how to handle them

    • Attribution disputes

      Use a holdout group and publish the method.

    Evidence

    • Your websiteApp Agent: "your always-on growth agent" delivers a daily summary "with campaigns, segments, and assets already built and ready to approve"; built on the engine behind personalized push, which "average 4x the click-through rate of standard push and have driven $10M in attributed revenue this year, a 37x return on AI spend". Existing customers are told: "Reach out to your account manager for an App Agent walkthrough."Source
    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
    • HiringEvery post opens with "$15B+ in revenue processed. 200M+ shoppers worldwide", names Princess Polly, Béis, Forever 21 and Young LA, and says "Backed by Shopify, Silver Lake and other top VCs. Profitable and growing." Five senior engineering roles (including Sr. AI Engineer and Sr. React Native Engineer, $175k to $350k) build "proactive AI agent orchestration layers used by thousands of high growth brands". Benefits include a "Quarterly merchant stipend". 10 open roles in all.Source
  • 17

    Brands with homegrown or agency-built apps carry developers and release cycles Tapcart can replace, as Grove did. The Solutions Engineer scopes "native vs. custom" for exactly these deals.

    High impactHigh effort First result in 2 quarters Solutions Engineer

    First action

    Write the migration checklist from the Grove project.

    How to measure it

    Migrations

    Now
    –
    Target
    10
    By
    3 quarters

    Steps

    1. 1

      Checklist

      From past migrations.

      Solutions Engineer 2 weeks

    2. 2

      Fixed price

      By app size.

      CEO 2 weeks

    3. 3

      Target list

      Brands with their own apps.

      Strategic Account Executive 2 weeks

    4. 4

      Agency delivery

      Certified partners do custom blocks.

      Agency Partner Manager Ongoing

    5. 5

      Launch guarantee

      Date with a credit if missed.

      CEO 1 week

    6. 6

      Case study

      First two migrations.

      Marketing 1 month

    First result
    2 quarters
    Cost
    Delivery capacity
    Owner
    Solutions Engineer

    Smallest test

    Audit two brands' apps for free and price the migration.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Build a fixed-price migration: audit, feature mapping, rebuild in App Studio with custom blocks where needed, store listing transfer and a launch plan, with a guaranteed launch date. Target brands whose apps show slow release cadence.

    These are the largest contracts and the hardest to win; a repeatable, low-risk migration removes the main objection.

    Risks and how to handle them

    • Custom features are hard to rebuild

      Scope them in the audit and price them separately.

    Evidence

    • Your websiteLower TCO landing page: "Save up to 70% on mobile app overhead", "99.9% uptime", a TCO comparison table and a quote from Grove's CTO on moving off "homegrown technology solutions"; the button reads "Book a demo to get a free trail".Source
    • HiringSolutions Engineer, Sales & Partnerships (posted October 12, 2026, $150k to $180k OTE): technical lead for AEs on prospect and expansion deals, "scoping what's native vs. custom"; technical discovery of a brand's stack ("Shopify plan, headless, subscription, loyalty, CDP, ESP"); "Own the external developer and agency partner onboarding process end to end - docs, environment setup, sandbox access, rules of engagement"; "You need a fully-built process handed to you. This one's yours to stand up."Source
    • Your websitePricing (updated October 15, 2026): Growth $500 a month, Scale $1,250 a month, Enterprise+ $2,850 a month. Each plan block in the page also carries the text "$200 - $200 /mo billed annually". Scale adds A/B testing, segmentation, heatmaps and team access; Enterprise+ adds a dedicated account manager, Slack support, "Tapcart Developer Tools, Agent MCP, and Tapcart CLI", data streaming to a warehouse and multiple regional apps.Source
  • 18

    Tapcart has run a unified commerce event and its brands open stores. Shoppers in a store rarely open a brand's app today.

    Medium impactHigh effort First result in 3 quarters CEO

    First action

    Ask five customers with stores what shoppers do in store.

    How to measure it

    Brands live

    Now
    –
    Target
    20
    By
    3 quarters

    Steps

    1. 1

      Interview

      Five brands with stores.

      CEO 2 weeks

    2. 2

      Scope

      Three features.

      Sr. AI Engineer 2 weeks

    3. 3

      Build

      First feature.

      Sr. AI Engineer 2 months

    4. 4

      Pilot

      Two brands.

      Account Management 2 months

    5. 5

      Measure

      In-store installs.

      Sr. AI Engineer Monthly

    6. 6

      Decide

      Expand or stop.

      CEO 1 week

    First result
    3 quarters
    Cost
    Engineering time
    Owner
    CEO

    Smallest test

    Run an in-store QR sign-up at one customer's store for a month.

    Why it works

    Build in-store features: scan to see stock and reviews, a member QR at checkout that links in-store purchases to the app profile, and app-only in-store events. Partner with a point-of-sale integration.

    In-store use raises app installs and gives brands one view of the customer, which pure mobile web rivals cannot offer.

    Risks and how to handle them

    • Store staff ignore it

      Train staff and reward sign-ups.

    Evidence

    • Your websiteContent and programs: 118 blog posts, 104 app inspiration posts, 88 integration pages, 46 podcast episodes, 33 case studies, a BFCM report every year since 2022 (including a 2026 BFCM data report), the Tappy Awards (2024 and 2025), the UnTapped community for customers, Tapcart Academy courses, and an agency portal at agencies.tapcart.com with "Earn ongoing commissions" for agency partners.Source
    • Your websiteHomepage H1: "Your AI Mobile App that Adapts to Every Shopper" (a year ago: "Get closer, build loyalty, elevate every interaction"). Features: Tapcart AI, For You Feed, App Studio, unlimited push, Insights Pro, Developer Tools. Case study headlines: LSKD "drives 40% of BFCM sales", BÉIS "67% higher conversion rate", Princess Polly "98.4% in-app user retention rate". The homepage has no meta description.Source
    • HiringEvery post opens with "$15B+ in revenue processed. 200M+ shoppers worldwide", names Princess Polly, Béis, Forever 21 and Young LA, and says "Backed by Shopify, Silver Lake and other top VCs. Profitable and growing." Five senior engineering roles (including Sr. AI Engineer and Sr. React Native Engineer, $175k to $350k) build "proactive AI agent orchestration layers used by thousands of high growth brands". Benefits include a "Quarterly merchant stipend". 10 open roles in all.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Tapcart has 104 app inspiration posts, an inspiration center and 46 podcast episodes, but founders scroll short video. The best ad for Tapcart is a great app in use.

    Medium impactLow effort First result in 1 month Marketing

    First action

    Pick four customer apps and ask for permission.

    How to measure it

    Demos from video

    Now
    –
    Target
    5 a month
    By
    1 quarter

    Steps

    1. 1

      Pick apps

      Four per month.

      Marketing 1 day

    2. 2

      Get permission

      From each brand.

      Account Management 1 week

    3. 3

      Record

      Phone screen, 60 seconds.

      Marketing 1 hour each

    4. 4

      Post

      Three channels.

      Marketing Weekly

    5. 5

      Tag the brand

      They reshare.

      Marketing 10 minutes

    6. 6

      Review

      Views and demos.

      Marketing Monthly

    First result
    1 month
    Cost
    $0
    Owner
    Marketing

    Smallest test

    Post four videos and count demo requests.

    Why it works

    Each week, record a 60-second screen tour of one customer app (a drop, a For You Feed, a push sequence) with the brand's permission, and post it on LinkedIn, TikTok and Instagram with a link to the inspiration post.

    It shows the product without a pitch and gives customers free promotion, which they will share.

    Risks and how to handle them

    • Brands decline

      Ask happy customers first.

    Evidence

    • Your websiteContent and programs: 118 blog posts, 104 app inspiration posts, 88 integration pages, 46 podcast episodes, 33 case studies, a BFCM report every year since 2022 (including a 2026 BFCM data report), the Tappy Awards (2024 and 2025), the UnTapped community for customers, Tapcart Academy courses, and an agency portal at agencies.tapcart.com with "Earn ongoing commissions" for agency partners.Source
    • Your websiteHomepage H1: "Your AI Mobile App that Adapts to Every Shopper" (a year ago: "Get closer, build loyalty, elevate every interaction"). Features: Tapcart AI, For You Feed, App Studio, unlimited push, Insights Pro, Developer Tools. Case study headlines: LSKD "drives 40% of BFCM sales", BÉIS "67% higher conversion rate", Princess Polly "98.4% in-app user retention rate". The homepage has no meta description.Source
  • 20

    Every employee gets a quarterly stipend to buy from merchants, and the AE post jokes about not buying pants from Amazon. That is a culture story nobody outside sees.

    Medium impactLow effort First result in 1 month CEO

    First action

    Ask ten employees to post about their next stipend purchase.

    How to measure it

    Posts per quarter

    Now
    –
    Target
    30
    By
    1 quarter

    Steps

    1. 1

      Explain the idea

      At the all-hands.

      CEO 10 minutes

    2. 2

      Give a format

      Photo, what worked, what to improve.

      Marketing 1 hour

    3. 3

      Collect posts

      Shared channel.

      Marketing Ongoing

    4. 4

      Tag brands

      Brands reshare.

      Marketing Ongoing

    5. 5

      Feed product

      Issues to the product team.

      Sr. AI Engineer Monthly

    6. 6

      Review

      Reach and feedback.

      Marketing Quarterly

    First result
    1 month
    Cost
    $0
    Owner
    CEO

    Smallest test

    Ten employees post one purchase each.

    Why it works

    Each quarter, employees buy from a customer's app and post a short honest review of the experience, tagging the brand. Share the best internally as product feedback.

    It is authentic content, it pleases customers, and it keeps the team close to the shopper experience.

    Risks and how to handle them

    • Negative posts

      Share improvement notes privately, keep public posts positive.

    Evidence

    • HiringEvery post opens with "$15B+ in revenue processed. 200M+ shoppers worldwide", names Princess Polly, Béis, Forever 21 and Young LA, and says "Backed by Shopify, Silver Lake and other top VCs. Profitable and growing." Five senior engineering roles (including Sr. AI Engineer and Sr. React Native Engineer, $175k to $350k) build "proactive AI agent orchestration layers used by thousands of high growth brands". Benefits include a "Quarterly merchant stipend". 10 open roles in all.Source
    • HiringAccount Executive, Senior Account Executive and Strategic Account Executive (NY/LA, all posted June 26, 2026): three identical posts with the same $240k to $280k OTE (50/50). AEs "Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect's inbox"; "this isn't a pure inbound role"; "3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required"; "You'll get on a plane if that's what it takes."Source
  • 21

    Shoppers leave App Store reviews about speed, crashes and missing features. Brands on rival platforms rarely look at them in aggregate.

    Medium impactLow effort First result in 6 weeks Sr. AI Engineer

    First action

    Pull reviews for five rival-built apps and summarize them by hand.

    How to measure it

    Opportunities from the tool

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Manual test

      Five apps.

      Sr. AI Engineer 2 days

    2. 2

      Build the tool

      Reviews and summary.

      Sr. AI Engineer 2 weeks

    3. 3

      Add comparison

      Category averages.

      Sr. AI Engineer 1 week

    4. 4

      Publish

      On the resource center.

      Marketing 1 week

    5. 5

      Route results

      To AEs.

      Account Executive (NY/LA) Ongoing

    6. 6

      Measure

      Uses and opportunities.

      Marketing Monthly

    First result
    6 weeks
    Cost
    Engineering time
    Owner
    Sr. AI Engineer

    Smallest test

    Send five hand-made summaries to brands on rival platforms.

    Why it works

    Build a free tool: enter a brand's app name, get a summary of its App Store reviews and ratings, the most common complaints, and how Tapcart customers in the category compare. Results go to the AE who owns the account.

    It finds brands unhappy with their current app, which are the easiest switches to win.

    Risks and how to handle them

    • Review data access

      Use public pages and respect store terms.

    Evidence

    • Competitor researchVendor-written 2026 roundups of "Tapcart alternatives" list Superfans (formerly Vajro, about $1,000 a month, revenue-banded, with live selling), Shopney (from $149 a month, unlimited push, 30-day free trial), MobiLoud ($1,499 a month flat, apps that mirror the website), Appmaker (a monthly fee plus a share of app sales), Apptile and MageNative. Rivals publish these pages; Tapcart has none of its own.Source
    • HiringAccount Executive, Senior Account Executive and Strategic Account Executive (NY/LA, all posted June 26, 2026): three identical posts with the same $240k to $280k OTE (50/50). AEs "Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect's inbox"; "this isn't a pure inbound role"; "3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required"; "You'll get on a plane if that's what it takes."Source
    • HiringEvery post opens with "$15B+ in revenue processed. 200M+ shoppers worldwide", names Princess Polly, Béis, Forever 21 and Young LA, and says "Backed by Shopify, Silver Lake and other top VCs. Profitable and growing." Five senior engineering roles (including Sr. AI Engineer and Sr. React Native Engineer, $175k to $350k) build "proactive AI agent orchestration layers used by thousands of high growth brands". Benefits include a "Quarterly merchant stipend". 10 open roles in all.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 21 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableInfo

Turn the research into a list you can act on

These ideas start with finding the right companies. Info finds them and the right person at each, researches every one and drafts the outreach, then asks before it sends.

  • Build this list in Info for idea #12 (opens programmable.info in a new tab)
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New accounts: 100,000 free credits with code BETA100K

Find the companies (opens programmable.info in a new tab)
ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
Website review of tapcart.com More example playbooks and reviews

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 18, 2026, and cites them throughout. Tapcart did not commission, review or endorse it, and Programmable is not affiliated with Tapcart. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Tapcart runs its business.

Something wrong, or do you represent Tapcart? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Mobile teardowns, sitemap and pricing fixes, App Agent walkthroughs, the agency service menu and the BFCM briefs; start the comparison pages.

  2. Days 31 to 6011 ideas

    Partner sandbox, agency co-selling, founder dinners, upgrade triggers, the TCO calculator, case study numbers, MCP for agencies, merchant referrals and the wildcards.

  3. Days 61 to 903 ideas

    Decide the big bets on 60 days of results: App Agent outcome pricing, the migration program and in-store features.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value A native app without building one. The most cited problem: mobile web converts worse than they want.

  • Unlimited push notifications that drive repeat purchases
  • Small teams with no time to run campaigns
  • In their words: “owned channel”

Market

Competitive landscape

5 competitors compared: Superfans (formerly Vajro), Shopney, MobiLoud, Appmaker and 1 more.

  • Gap to exploit: Proof of app revenue for a specific brand before buying
  • Superfans (formerly Vajro): Rebrand confusion
  • Shopney: Fewer enterprise features

Hiring signals

Half of Tapcart's 10 open roles sell or support selling.

  • Account Executive, Senior AE and Strategic AE (NY/LA): Outbound to DTC brands with AI-made assets; Shopify experience required. Ideas 1, 6, 10.
  • Agency Partner Manager: Help agencies package and sell Tapcart services; co-selling. Open since January. Ideas 5, 9.
  • Solutions Engineer, Sales & Partnerships: Build agency and developer onboarding from scratch; scope native vs custom. Ideas 8, 12, 17.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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