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  • The brief
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Generated Oct 22, 2026
  1. Programmable
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growth playbook · Oct 22, 2026

smartbear.com (opens in a new tab)

SmartBear growth playbook

Diagnosis

SmartBear is hiring across a direct go-to-market push: a Growth Marketing Manager for webinars, events, syndication, surveys and podcasts, SDRs and Account Executives in Galway, a Reflect seller in Somerville and a Director of GTM Finance tracking three channels.

Its content engine is large (452 blog posts, 482 webinars, 144 case studies) but the blog sitemap is empty and robots.txt points to a 404, comparisons live only in the blog, and the podcast stopped in 2023. This playbook fixes discovery first, then turns comparisons, webinars and the AI quality study into leads, adds an ACU estimator for BearQ, and builds cross-sell, open-source and MCP paths to trials.

Growth Score

7/10

Biggest Opportunity

Make the existing content and open-source reach produce pipeline: indexed comparison posts, webinar follow-up, a benchmark assessment and offers inside free tools.

Biggest Risk

Tricentis, BrowserStack, Postman, Katalon and TestRail all now sell AI testing, so SmartBear's breadth can read as a list of separate products unless each buyer sees one clear next step.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Put the 452 blog posts back in front of search engines: the blog sitemap is empty and robots.txt points to a 404

    Open /blog/sitemap-0.xml and /googlesitemap.xml and confirm both with the web team.

    High impact First result in 2 weeks
  2. 2

    Turn the "X vs SmartBear" blog posts into product comparison pages with a trial or demo next step

    Pick the three comparison posts with the most traffic.

    High impact First result in 1 month
  3. 3

    Call webinar registrants within one business day, opening with the session they chose

    Pull the registrant list for the October 30 BearQ session.

    High impact First result in 1 month

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 8 ideas are marked Unexpected: plays you are unlikely to have tried.

    1 of these are things Programmable can build and run for you.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 2Big bets · 14Fill-ins · 5Reconsider · 1
Effort →

Showing 22 of 22 ideas

This week 6

Quick wins with a clear first action.

  • 01

    SmartBear is hiring a Growth Marketing Manager to turn content into pipeline, and the blog is publishing exactly the high-intent pages that do that ("BrowserStack vs. TestComplete", "ReadyAPI vs Postman", "QMetry vs TestRail"). But the blog's sitemap file contains zero URLs, and the sitemap named in robots.txt, /googlesitemap.xml, returns a 404 page. New comparison posts are left for crawlers to find by chance.

    High impactLow effort First result in 2 weeks Growth Marketing Manager

    First action

    Open /blog/sitemap-0.xml and /googlesitemap.xml and confirm both with the web team.

    How to measure it

    Blog posts indexed in Search Console

    Now
    –
    Target
    95% of 452
    By
    30 days

    Steps

    1. 1

      Confirm the gap

      Check both sitemap files and the robots.txt line.

      Web team 1 hour

    2. 2

      Fix the generator

      Build the blog sitemap from the post list the RSS feed uses.

      Web team 1 day

    3. 3

      Fix robots.txt

      Point it at /sitemap-index.xml.

      Web team 1 hour

    4. 4

      Resubmit

      Google Search Console and Bing Webmaster Tools.

      Marketing Operations 1 hour

    5. 5

      Add a guard

      Fail the build on an empty sitemap or a 404 sitemap link.

      Web team 1 day

    6. 6

      Measure

      Indexed posts and organic sessions to comparison posts each week.

      Growth Marketing Manager weekly

    First result
    2 weeks
    Cost
    Staff time only
    Owner
    Growth Marketing Manager

    Smallest test

    Fix robots.txt today and submit the RSS feed as a sitemap while the generator is repaired.

    Why it works

    Generate /blog/sitemap-0.xml from the same source as the RSS feed (all 452 posts with lastmod dates), point robots.txt at /sitemap-index.xml instead of the dead file, resubmit in Google Search Console and Bing Webmaster Tools, and add a build check that fails if any sitemap is empty or any robots.txt sitemap line returns 404. Then watch indexing for the newest comparison posts.

    Fresh comparison and "best tools" posts are read by buyers who are choosing a tool now. Getting them indexed within days instead of weeks makes every post the new team writes work harder, and it costs one build change.

    Ready to use

    ChecklistSitemap repair checklist

    [ ] /blog/sitemap-0.xml lists every live post with lastmod
    [ ] robots.txt Sitemap line returns 200
    [ ] /sitemap-index.xml lists every child sitemap
    [ ] Search Console: sitemaps resubmitted, no errors
    [ ] Build fails on empty sitemap
    [ ] Weekly report: indexed posts, comparison-post clicks

    Risks and how to handle them

    • Old posts flood the index

      Mark retired posts noindex or redirect them before resubmitting.

    • Fix breaks again on the next release

      Keep the build check.

    Evidence

    • Your websiteBlog sitemaps (checked October 21, 2026): robots.txt points crawlers to https://smartbear.com/googlesitemap.xml, which returns HTTP 404 ("Oops! This Page No Longer Exists"); the blog's own /blog/sitemap-0.xml, listed in /sitemap-index.xml, contains zero URLs. The blog RSS feed lists 452 posts, the newest from October 15, 2026, including "BrowserStack vs. TestComplete", "ReadyAPI vs Postman", "QMetry vs TestRail" and "Best test management tools for Jira".Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
    • Your websiteThe other sitemaps list 1,160 URLs: 482 webinar pages, 144 case studies, 85 ebooks, 44 white papers and about 75 /learn guides. Product comparison pages exist only for AlertSite (vs Dynatrace, vs Runscope/Postman); comparisons for TestComplete, ReadyAPI, QMetry and Reflect live only as blog posts. Eleven products have pricing pages.Source
    • HiringSales Development Representative (Galway, posted October 7, 2026): "Follow up on inbound leads and run targeted ABX campaigns"; "qualify inbound and outbound leads via phone, email, LinkedIn and chat"; "60-100 activities per day"; tools include Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense and Drift.Source
  • 02

    Comparisons for TestComplete, ReadyAPI, QMetry and Reflect exist only as blog posts; only AlertSite has /compare/ pages. Blog templates end in "You Might Also Like" rather than in the product's trial, so a buyer comparing tools leaves the comparison without the obvious next step.

    High impactMedium effort First result in 1 month Product Marketing

    First action

    Pick the three comparison posts with the most traffic.

    How to measure it

    Comparison-page trial and demo requests

    Now
    –
    Target
    +40%
    By
    90 days

    Steps

    1. 1

      Rank posts

      Traffic and conversions of existing comparison posts.

      Marketing Operations 2 days

    2. 2

      Check facts

      Current rival features and pricing.

      Product Marketing 1 week

    3. 3

      Build template

      Compare page with table and trial button.

      Web team 1 week

    4. 4

      Legal review

      Claims and trademarks.

      Legal 1 week

    5. 5

      Publish

      Three products first.

      Product Marketing 1 week

    6. 6

      Route leads

      Comparison-page leads go to the SDR queue with the rival named.

      Sales Development Representative 1 day

    First result
    1 month
    Cost
    Staff time only
    Owner
    Product Marketing

    Smallest test

    Add a trial button to the end of "BrowserStack vs. TestComplete" and measure clicks.

    Why it works

    Create /product/<name>/compare/<rival>/ pages for the top three rivals per product (BrowserStack, Tricentis, Postman, TestRail, Katalon), drawn from the blog posts, with a fair table, switching help and the product's own trial or demo button. Keep the blog posts and link them to the pages.

    Comparison readers are late-stage buyers; a page that sits inside the product section, with a trial button, converts better than a blog post with related reading.

    Risks and how to handle them

    • Outdated claims

      Date each page and review quarterly.

    Evidence

    • Your websiteThe other sitemaps list 1,160 URLs: 482 webinar pages, 144 case studies, 85 ebooks, 44 white papers and about 75 /learn guides. Product comparison pages exist only for AlertSite (vs Dynatrace, vs Runscope/Postman); comparisons for TestComplete, ReadyAPI, QMetry and Reflect live only as blog posts. Eleven products have pricing pages.Source
    • Your websiteBlog sitemaps (checked October 21, 2026): robots.txt points crawlers to https://smartbear.com/googlesitemap.xml, which returns HTTP 404 ("Oops! This Page No Longer Exists"); the blog's own /blog/sitemap-0.xml, listed in /sitemap-index.xml, contains zero URLs. The blog RSS feed lists 452 posts, the newest from October 15, 2026, including "BrowserStack vs. TestComplete", "ReadyAPI vs Postman", "QMetry vs TestRail" and "Best test management tools for Jira".Source
    • Competitor researchRivals' own homepages: Tricentis, "AI-powered automated testing software tools"; BrowserStack, "3500+ browsers and real iOS and Android devices"; Postman, "API engineering for your agents"; Katalon, "End-to-End AI Testing Platform for QA Teams"; TestRail, "AI-Driven Test Management Software".Source
    • HiringTwo Account Executive II roles (Galway, posted October 1, 2026) to "Develop net new business relationships through inbound leads and individual outreach" in "a mix of transactional and enterprise deals" with "technical proof of concepts"; a Senior Major Account Executive (Galway, September 7) for "Fortune 1000 organisations" and "large-scale, multi-product deals".Source
  • 03

    The Resources Center runs a full live calendar (BearQ Sessions, MCP with ReadyAPI and TestComplete, choosing an automation tool), and the SDR team is told to follow up inbound leads and run ABX. A registrant's session topic says which product and which problem they care about.

    High impactLow effort First result in 1 month Sales Development Representat…

    First action

    Pull the registrant list for the October 30 BearQ session.

    How to measure it

    Meetings per 100 registrants

    Now
    –
    Target
    +50%
    By
    60 days

    Steps

    1. 1

      Map sessions

      Each session to a product and persona.

      Growth Marketing Manager 1 day

    2. 2

      Set routing

      Registrants to SDRs by territory.

      Marketing Operations 2 days

    3. 3

      Write openers

      One per session topic.

      Sales Development Representative 1 day

    4. 4

      Follow up

      Within one business day.

      Sales Development Representative ongoing

    5. 5

      Log source

      Session as campaign in Salesforce.

      Marketing Operations 1 day

    6. 6

      Review

      SAL and pipeline by session.

      Growth Marketing Manager monthly

    First result
    1 month
    Cost
    SDR time
    Owner
    Sales Development Representative

    Smallest test

    Run the play on one session and compare with the last.

    Why it works

    Route each registrant to an SDR with the session title, product and company. SDRs call or email within one business day of the live session, offer the recording plus a 20-minute fit call, and log the session as the opportunity source.

    Fast, specific follow-up turns attendance into meetings, and the new Growth Marketing Manager gets a clean SAL rate by webinar.

    Risks and how to handle them

    • Students and job seekers

      Score by company size and role before routing.

    Evidence

    • Your websiteResources Center: upcoming live webinars include "The BearQ Sessions" (October 30), REST, Kafka and MCP data loss (November 10), MCP connecting ReadyAPI and TestComplete (November 12) and choosing an automation tool (November 17); featured assets are dated August-September 2026.Source
    • HiringSales Development Representative (Galway, posted October 7, 2026): "Follow up on inbound leads and run targeted ABX campaigns"; "qualify inbound and outbound leads via phone, email, LinkedIn and chat"; "60-100 activities per day"; tools include Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense and Drift.Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
  • 04

    SmartBear surveyed 273 quality leaders (70% report degraded quality, 93% use AI coding tools), and it already has an application integrity assessment page. Survey-based campaigns are in the new Growth Marketing Manager's brief. A report is read once; a benchmark against peers gives the visitor their own result.

    High impactMedium effort First result in 1 month Growth Marketing Manager

    First action

    Choose the ten questions with the clearest spread of answers.

    How to measure it

    Assessments completed

    Now
    –
    Target
    600 a quarter
    By
    1 quarter

    Steps

    1. 1

      Pick questions

      Ten from the study.

      Growth Marketing Manager 2 days

    2. 2

      Build scoring

      Peer bands by company size.

      Marketing Operations 1 week

    3. 3

      Design results

      Score, peers, next step.

      Web team 1 week

    4. 4

      Route leads

      High-risk scores to SDRs.

      Marketing Operations 2 days

    5. 5

      Promote

      Webinars, syndication, LinkedIn.

      Growth Marketing Manager 1 month

    6. 6

      Measure

      Completion to SAL rate.

      Growth Marketing Manager monthly

    First result
    1 month
    Cost
    Build time
    Owner
    Growth Marketing Manager

    Smallest test

    Put five questions in a simple form and test on one webinar audience.

    Why it works

    Add ten questions from the study to the assessment, show each visitor where their team sits against respondents of the same size, and recommend the matching product (BearQ, Reflect, QMetry). High scores go to SDRs with the answers attached.

    Personal benchmark results are shared internally by the buyer and give sales a specific opening.

    Risks and how to handle them

    • Low completion

      Keep it to ten questions and show the score before the form.

    Evidence

    • Your websiteStudy "Closing the AI Software Quality Gap": 273 software testing and quality decision-makers surveyed in January 2026, 67% director-level or above; "70% of software experts report degraded application quality"; 93% have adopted AI coding tools. A separate State of Software Quality and Testing 2026 report is quoted in webinars ("54%" let AI generate code "no one checks"). An /application-integrity/assessment/ page also exists.Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
    • HiringSales Development Representative (Galway, posted October 7, 2026): "Follow up on inbound leads and run targeted ABX campaigns"; "qualify inbound and outbound leads via phone, email, LinkedIn and chat"; "60-100 activities per day"; tools include Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense and Drift.Source
  • 05

    Podcasts are in the Growth Marketing Manager's remit, yet /podcast/ lists Episode 10 from January 12, 2023 as the newest. A visibly dormant show tells visitors the channel is abandoned.

    Medium impactLow effort First result in 1 quarter Growth Marketing Manager

    First action

    Choose: relaunch or redirect.

    How to measure it

    Meetings from guest accounts

    Now
    –
    Target
    5 a quarter
    By
    2 quarters

    Steps

    1. 1

      Decide

      Relaunch or redirect.

      Growth Marketing Manager 1 day

    2. 2

      Pick guests

      Target-account quality leaders.

      Senior Major Account Executive 2 weeks

    3. 3

      Record

      Monthly, 25 minutes.

      Growth Marketing Manager monthly

    4. 4

      Cut clips

      LinkedIn and YouTube.

      Content team monthly

    5. 5

      Follow up

      Guest accounts get an AE touch.

      Senior Major Account Executive monthly

    6. 6

      Review

      After three episodes.

      Growth Marketing Manager 1 quarter

    First result
    1 quarter
    Cost
    Production time
    Owner
    Growth Marketing Manager

    Smallest test

    Redirect the page this week.

    Why it works

    Either relaunch with a short monthly format tied to campaigns (a customer quality leader per episode, cut into clips for LinkedIn and YouTube), or redirect /podcast/ to the webinar library until a relaunch is ready.

    A dormant page costs credibility; a relaunched show built around customer guests doubles as account-based outreach.

    Risks and how to handle them

    • No time to produce

      Redirect until there is.

    Evidence

    • Your websitePodcast page "The People Behind your Favorite Apps": the latest episode is "Episode 10 | Jan 12, 2023"; nothing newer is listed.Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
    • Developer channelsYouTube @smartbear: 16,800 subscribers, 732 videos, 2.6 million views. npm: @smartbear/mcp at about 4,262 weekly downloads. Docker Hub: 13 SmartBear images with 5.3 million pulls (top image readyapi-testengine).Source
  • 06

    BearQ is priced in agent compute units with example plans instead of tiers, and the trial starts by talking to the team. Buyers who want a ballpark have to book a call to get one.

    High impactMedium effort First result in 1 month BearQ Product Lead

    First action

    Write the formula from current customer usage.

    How to measure it

    BearQ trial requests from pricing

    Now
    –
    Target
    +30%
    By
    90 days

    Steps

    1. 1

      Model usage

      ACUs by application size.

      BearQ Product Lead 1 week

    2. 2

      Design

      Three inputs, a range.

      Web team 1 week

    3. 3

      Build

      On the pricing page.

      Web team 1 week

    4. 4

      Pass inputs

      To the trial form.

      Marketing Operations 2 days

    5. 5

      Train sellers

      Same ranges on calls.

      Account Executive II 1 day

    6. 6

      Measure

      Trial requests and win rate.

      Director, GTM Finance monthly

    First result
    1 month
    Cost
    Build time
    Owner
    BearQ Product Lead

    Smallest test

    Publish a static table of three example workloads.

    Why it works

    Add an estimator: number of applications, release frequency and test activity give an ACU range and a price range, with the seven-day trial offered next. Pass the inputs to the sales form.

    A range lowers the barrier to the first conversation and gives AEs better-qualified calls.

    Risks and how to handle them

    • Ranges anchor too low

      Show the range and what drives it.

    Evidence

    • Your websiteBearQ pricing: "consumption-based pricing" in agent compute units (ACUs) that "roll over for the life of your contract"; example plans "rather than feature tiers"; the free seven-day trial starts with "Talk to Our Team".Source
    • HiringTwo Account Executive II roles (Galway, posted October 1, 2026) to "Develop net new business relationships through inbound leads and individual outreach" in "a mix of transactional and enterprise deals" with "technical proof of concepts"; a Senior Major Account Executive (Galway, September 7) for "Fortune 1000 organisations" and "large-scale, multi-product deals".Source
    • NewsroomSeptember 16, 2026: "SmartBear's BearQ Agent Powers Autonomous Testing in Jira". July 22, 2026: a new Chief Revenue Officer "will unify sales, customer success, and channel strategy". The page closes with "Join 32,000+ teams".Source

This quarter 10

The core plays for the next three months.

  • 07

    The sitemap lists 482 webinar pages. Each was promoted once; most are now a long library. Content syndication and nurture are in the Growth Marketing Manager's brief.

    High impactMedium effort First result in 1 quarter Growth Marketing Manager

    First action

    Export the webinar list with view counts.

    How to measure it

    On-demand webinar views

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Audit

      Tag all 482 recordings.

      Growth Marketing Manager 3 weeks

    2. 2

      Retire

      Noindex out-of-date sessions.

      Web team 1 week

    3. 3

      Build tracks

      Six themed tracks.

      Growth Marketing Manager 3 weeks

    4. 4

      Load nurture

      Marketo programs per track.

      Marketing Operations 2 weeks

    5. 5

      Syndicate

      Best tracks through partners.

      Growth Marketing Manager ongoing

    6. 6

      Measure

      Influenced pipeline.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Growth Marketing Manager

    Smallest test

    Build one track and send it to one nurture segment.

    Why it works

    Tag every recording by product, persona and freshness, retire or noindex out-of-date ones, and build six on-demand tracks (API testing, UI automation, test management in Jira, agentic QA, observability, regulated industries) used in nurture and syndication.

    Recordings already exist; packaging them gives nurture and syndication content for a year at little cost.

    Risks and how to handle them

    • Old recordings look dated

      Feature only sessions from the last 18 months.

    Evidence

    • Your websiteThe other sitemaps list 1,160 URLs: 482 webinar pages, 144 case studies, 85 ebooks, 44 white papers and about 75 /learn guides. Product comparison pages exist only for AlertSite (vs Dynatrace, vs Runscope/Postman); comparisons for TestComplete, ReadyAPI, QMetry and Reflect live only as blog posts. Eleven products have pricing pages.Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
    • Your websiteResources Center: upcoming live webinars include "The BearQ Sessions" (October 30), REST, Kafka and MCP data loss (November 10), MCP connecting ReadyAPI and TestComplete (November 12) and choosing an automation tool (November 17); featured assets are dated August-September 2026.Source
  • 08

    The Senior Major AE sells multi-product deals into Fortune 1000 accounts, and in-person executive programs are in the Growth Marketing Manager's plan. 75% of the largest financial institutions already use SmartBear.

    High impactHigh effort First result in 1 quarter Growth Marketing Manager

    First action

    Pick 30 target accounts for the first city.

    How to measure it

    Executive meetings from dinners

    Now
    –
    Target
    40
    By
    2 quarters

    Steps

    1. 1

      Pick accounts

      30 per city.

      Senior Major Account Executive 2 weeks

    2. 2

      Find a host

      A customer quality leader.

      Customer Success 2 weeks

    3. 3

      Invite

      Personal AE invitations.

      Senior Major Account Executive 3 weeks

    4. 4

      Run

      12-15 guests.

      Growth Marketing Manager 1 evening

    5. 5

      Follow up

      Meeting within two weeks.

      Senior Major Account Executive 2 weeks

    6. 6

      Measure

      Pipeline per dinner.

      Director, GTM Finance quarterly

    First result
    1 quarter
    Cost
    About $8,000 per dinner
    Owner
    Growth Marketing Manager

    Smallest test

    Run one dinner in Boston.

    Why it works

    Run small dinners for QA and engineering leaders from target accounts in four cities, built around one finding from the AI quality gap study, hosted with an existing financial-services customer.

    Peers and existing customers persuade senior buyers better than ads, and the format multi-threads accounts.

    Risks and how to handle them

    • No-shows

      Over-invite by 40% and confirm the day before.

    Evidence

    • HiringTwo Account Executive II roles (Galway, posted October 1, 2026) to "Develop net new business relationships through inbound leads and individual outreach" in "a mix of transactional and enterprise deals" with "technical proof of concepts"; a Senior Major Account Executive (Galway, September 7) for "Fortune 1000 organisations" and "large-scale, multi-product deals".Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
    • HiringSmartBear's description in its job posts: "trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions"; "open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars"; brands include Swagger, TestComplete, Reflect, QMetry and Zephyr.Source
    • Your websiteStudy "Closing the AI Software Quality Gap": 273 software testing and quality decision-makers surveyed in January 2026, 67% director-level or above; "70% of software experts report degraded application quality"; 93% have adopted AI coding tools. A separate State of Software Quality and Testing 2026 report is quoted in webinars ("54%" let AI generate code "no one checks"). An /application-integrity/assessment/ page also exists.Source
  • 09

    SmartBear tracks an Atlassian channel separately, BearQ now runs as an assignable agent in Jira, and Reflect has a dedicated major account seller. Zephyr customers already manage tests in Jira.

    High impactMedium effort First result in 2 quarters Customer Success

    First action

    Pull Zephyr accounts by seat count.

    How to measure it

    Zephyr-to-automation pilots

    Now
    –
    Target
    25
    By
    2 quarters

    Steps

    1. 1

      List accounts

      Top Zephyr accounts.

      Revenue Operations 1 week

    2. 2

      Design pilot

      One project, 30 days.

      BearQ Product Lead 2 weeks

    3. 3

      In-app prompt

      In Zephyr for admins.

      Zephyr Product 1 month

    4. 4

      AE outreach

      Top 50 accounts.

      Major Account Executive I, Reflect 1 quarter

    5. 5

      Run pilots

      With success plans.

      Customer Success 1 quarter

    6. 6

      Measure

      Expansion ARR by channel.

      Director, GTM Finance quarterly

    First result
    2 quarters
    Cost
    Pilot costs
    Owner
    Customer Success

    Smallest test

    Offer a pilot to ten Zephyr accounts.

    Why it works

    Identify Zephyr accounts with low automation coverage, offer a BearQ or Reflect pilot on one project inside Jira, and give the Reflect AE a list of the top 50 Zephyr accounts by size.

    Expansion inside an account that already trusts SmartBear is cheaper than a new logo.

    Risks and how to handle them

    • Marketplace billing differs

      Agree channel rules with finance first.

    Evidence

    • HiringDirector, GTM Finance (Somerville, posted October 20, 2026): leads "billings, ARR, and revenue forecasting across Direct, Atlassian, and Ecommerce channels", asks for "marketing funnel analysis" and will "Evaluate GTM investment ROI and resource allocation".Source
    • NewsroomSeptember 16, 2026: "SmartBear's BearQ Agent Powers Autonomous Testing in Jira". July 22, 2026: a new Chief Revenue Officer "will unify sales, customer success, and channel strategy". The page closes with "Join 32,000+ teams".Source
    • HiringMajor Account Executive I, Reflect (Somerville, posted September 30, 2026): "Reflect is SmartBear's no-code, cloud-based test automation platform"; the AE drives "new logo acquisition and expansion" and builds pipeline from "outbound prospecting, account development, and partner or marketing-generated opportunities".Source
    • Your websiteHomepage: H1 "Agentic QA for modern software teams"; products grouped as Autonomous (BearQ), API lifecycle (Swagger, ReadyAPI), Testing (TestComplete, Reflect, Zephyr, QMetry) and Observability (BugSnag, AlertSite); open source Swagger, SoapUI, Stoplight and Pact; links to Academy, Community, Documentation and the Store.Source
  • 10

    SmartBear's open-source tools are downloaded over 100 million times a month (Swagger, SoapUI, Stoplight, Pact). Most of those users never visit a product page.

    High impactHigh effort First result in 2 quarters Product Marketing

    First action

    Map where each open-source tool hits its limit.

    How to measure it

    Open-source to trial

    Now
    –
    Target
    +25%
    By
    2 quarters

    Steps

    1. 1

      Map limits

      Per tool.

      Product Marketing 2 weeks

    2. 2

      Write offers

      One per limit.

      Product Marketing 2 weeks

    3. 3

      Place offers

      Docs and download pages.

      Developer Relations 1 month

    4. 4

      Track

      Campaign codes.

      Marketing Operations 1 week

    5. 5

      Route

      Opt-in company signals to SDRs.

      Sales Development Representative ongoing

    6. 6

      Measure

      Trials and pipeline.

      Director, GTM Finance monthly

    First result
    2 quarters
    Cost
    Staff time
    Owner
    Product Marketing

    Smallest test

    Test one offer on the SoapUI download page.

    Why it works

    Add one contextual offer per tool where the free tool stops (team sharing, governance, load testing), track it with campaign codes, and give SDRs company-level signals where users opt in.

    A small conversion on a huge base is a large pipeline, and the offers solve the user's next problem.

    Risks and how to handle them

    • Community backlash

      Keep offers in docs, never in core tool flows.

    Evidence

    • HiringSmartBear's description in its job posts: "trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions"; "open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars"; brands include Swagger, TestComplete, Reflect, QMetry and Zephyr.Source
    • Your websiteHomepage: H1 "Agentic QA for modern software teams"; products grouped as Autonomous (BearQ), API lifecycle (Swagger, ReadyAPI), Testing (TestComplete, Reflect, Zephyr, QMetry) and Observability (BugSnag, AlertSite); open source Swagger, SoapUI, Stoplight and Pact; links to Academy, Community, Documentation and the Store.Source
    • Developer channelsYouTube @smartbear: 16,800 subscribers, 732 videos, 2.6 million views. npm: @smartbear/mcp at about 4,262 weekly downloads. Docker Hub: 13 SmartBear images with 5.3 million pulls (top image readyapi-testengine).Source
  • 11

    The new Director of GTM Finance owns forecasts across three channels and must evaluate GTM ROI; the Growth Marketing Manager reports MQL, SAL, SQL and pipeline. Without shared stage definitions these numbers will not reconcile.

    High impactMedium effort First result in 1 quarter Director

    First action

    Write the stage definitions on one page.

    How to measure it

    Weekly funnel report adopted

    Now
    –
    Target
    Yes
    By
    1 quarter

    Steps

    1. 1

      Define stages

      MQL to ARR.

      Director, GTM Finance 2 weeks

    2. 2

      Connect data

      Marketo, Salesforce, store.

      BI Manager 1 month

    3. 3

      Build view

      Tableau dashboard.

      BI Manager 1 month

    4. 4

      Review

      Weekly with marketing.

      Director, GTM Finance weekly

    5. 5

      Reallocate

      Budget by return.

      Director, GTM Finance quarterly

    6. 6

      Audit

      Data quality checks.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Analyst time
    Owner
    Director, GTM Finance

    Smallest test

    Reconcile one month of pipeline by hand.

    Why it works

    Agree stage definitions, connect Marketo, Salesforce and store data to one model, and publish a weekly view of conversion and cost by channel and product line.

    Budget follows proven returns; a shared view ends debates about whose number is right.

    Risks and how to handle them

    • Ecommerce buyers lack CRM records

      Match by domain.

    Evidence

    • HiringDirector, GTM Finance (Somerville, posted October 20, 2026): leads "billings, ARR, and revenue forecasting across Direct, Atlassian, and Ecommerce channels", asks for "marketing funnel analysis" and will "Evaluate GTM investment ROI and resource allocation".Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
    • HiringSales Development Representative (Galway, posted October 7, 2026): "Follow up on inbound leads and run targeted ABX campaigns"; "qualify inbound and outbound leads via phone, email, LinkedIn and chat"; "60-100 activities per day"; tools include Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense and Drift.Source
  • 12

    The @smartbear/mcp package gets about 4,262 downloads a week, and webinars already show MCP connecting ReadyAPI and TestComplete. Developers adding SmartBear to their AI assistants are a new, intent-rich audience.

    High impactMedium effort First result in 1 quarter Developer Relations

    First action

    Add usage telemetry (opt-in) to the server.

    How to measure it

    MCP-sourced trials

    Now
    –
    Target
    100 a quarter
    By
    2 quarters

    Steps

    1. 1

      Guides

      Per assistant.

      Developer Relations 2 weeks

    2. 2

      Telemetry

      Opt-in usage.

      Developer Relations 2 weeks

    3. 3

      Next-step message

      In responses.

      Developer Relations 1 week

    4. 4

      Early access

      Heavy users.

      Developer Relations 1 month

    5. 5

      Webinar

      MCP workflows.

      Growth Marketing Manager 1 month

    6. 6

      Measure

      Trials and pipeline.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Developer Relations

    Smallest test

    Publish one setup guide and track it.

    Why it works

    Publish setup guides for the main assistants, add a "what you can do next" message in the server's responses, track installs to trials, and invite heavy users to an early-access group.

    Developers who already wired SmartBear into their workflow are close to a paid product.

    Risks and how to handle them

    • Telemetry concerns

      Opt-in only, clearly documented.

    Evidence

    • Developer channelsYouTube @smartbear: 16,800 subscribers, 732 videos, 2.6 million views. npm: @smartbear/mcp at about 4,262 weekly downloads. Docker Hub: 13 SmartBear images with 5.3 million pulls (top image readyapi-testengine).Source
    • Your websiteResources Center: upcoming live webinars include "The BearQ Sessions" (October 30), REST, Kafka and MCP data loss (November 10), MCP connecting ReadyAPI and TestComplete (November 12) and choosing an automation tool (November 17); featured assets are dated August-September 2026.Source
    • Your websiteHomepage: H1 "Agentic QA for modern software teams"; products grouped as Autonomous (BearQ), API lifecycle (Swagger, ReadyAPI), Testing (TestComplete, Reflect, Zephyr, QMetry) and Observability (BugSnag, AlertSite); open source Swagger, SoapUI, Stoplight and Pact; links to Academy, Community, Documentation and the Store.Source
  • 13

    SmartBear says 75% of the largest financial institutions use it and has 144 case studies, but buyers in banking want proof from banks, sorted by their concern (regulation, legacy systems, scale).

    High impactMedium effort First result in 1 quarter Product Marketing

    First action

    Tag the 144 case studies by industry.

    How to measure it

    FS win rate

    Now
    –
    Target
    +5 points
    By
    3 quarters

    Steps

    1. 1

      Tag

      Industry and problem.

      Product Marketing 2 weeks

    2. 2

      Select

      Five strongest bank stories.

      Product Marketing 1 week

    3. 3

      Build page

      FS hub.

      Web team 2 weeks

    4. 4

      Reference program

      Three willing customers.

      Customer Success 1 month

    5. 5

      Train

      Sellers on the pack.

      Senior Major Account Executive 1 week

    6. 6

      Measure

      Win rate in FS.

      Director, GTM Finance quarterly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Product Marketing

    Smallest test

    Publish a one-page pack with three stories.

    Why it works

    Tag case studies by industry and problem, build a financial services page with five stories, a compliance summary and a reference program, and give sellers a one-page pack.

    Regulated buyers need peer proof to get approval; a pack shortens the internal sale.

    Risks and how to handle them

    • Customers decline naming

      Use anonymized stories with metrics.

    Evidence

    • HiringSmartBear's description in its job posts: "trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions"; "open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars"; brands include Swagger, TestComplete, Reflect, QMetry and Zephyr.Source
    • Your websiteThe other sitemaps list 1,160 URLs: 482 webinar pages, 144 case studies, 85 ebooks, 44 white papers and about 75 /learn guides. Product comparison pages exist only for AlertSite (vs Dynatrace, vs Runscope/Postman); comparisons for TestComplete, ReadyAPI, QMetry and Reflect live only as blog posts. Eleven products have pricing pages.Source
    • HiringTwo Account Executive II roles (Galway, posted October 1, 2026) to "Develop net new business relationships through inbound leads and individual outreach" in "a mix of transactional and enterprise deals" with "technical proof of concepts"; a Senior Major Account Executive (Galway, September 7) for "Fortune 1000 organisations" and "large-scale, multi-product deals".Source
  • 14

    The TestComplete pricing page says "Windows OS required". Visitors on a Mac, or teams that only test web apps, hit a dead end, while Reflect, SmartBear's cloud no-code tool, has its own major account seller.

    Medium impactLow effort First result in 1 month Growth Marketing Manager

    First action

    Measure the share of non-Windows visitors on the trial page.

    How to measure it

    Cross-routed trials

    Now
    –
    Target
    +15% Reflect trials
    By
    1 quarter

    Steps

    1. 1

      Measure share

      OS of trial-page visitors.

      Marketing Operations 1 day

    2. 2

      Write message

      Short, specific.

      Product Marketing 1 day

    3. 3

      Build banner

      OS-based.

      Web team 3 days

    4. 4

      Track

      Separate campaign.

      Marketing Operations 1 day

    5. 5

      Route

      To the Reflect team.

      Major Account Executive I, Reflect ongoing

    6. 6

      Review

      After 30 days.

      Growth Marketing Manager 1 month

    First result
    1 month
    Cost
    $0
    Owner
    Growth Marketing Manager

    Smallest test

    Run the banner for two weeks.

    Why it works

    Detect non-Windows visitors on the TestComplete trial and pricing pages and show "Testing web apps from a Mac? Try Reflect in your browser", with separate tracking.

    It keeps visitors in the SmartBear portfolio instead of sending them to a cloud rival.

    Risks and how to handle them

    • Cannibalizes TestComplete

      Show only to non-Windows visitors.

    Evidence

    • Your websiteTestComplete pricing page: "Pick the plan. We'll cover you. Free 14 day trial. Windows OS required."Source
    • HiringMajor Account Executive I, Reflect (Somerville, posted September 30, 2026): "Reflect is SmartBear's no-code, cloud-based test automation platform"; the AE drives "new logo acquisition and expansion" and builds pipeline from "outbound prospecting, account development, and partner or marketing-generated opportunities".Source
    • Your websiteHomepage: H1 "Agentic QA for modern software teams"; products grouped as Autonomous (BearQ), API lifecycle (Swagger, ReadyAPI), Testing (TestComplete, Reflect, Zephyr, QMetry) and Observability (BugSnag, AlertSite); open source Swagger, SoapUI, Stoplight and Pact; links to Academy, Community, Documentation and the Store.Source
  • 15

    SmartBear's channel has 16,800 subscribers and 2.6 million views across 732 videos. Tutorials are watched by people evaluating or adopting a product.

    Medium impactLow effort First result in 1 quarter Content team

    First action

    Rank videos by last-year views.

    How to measure it

    YouTube-sourced trials

    Now
    –
    Target
    +30%
    By
    2 quarters

    Steps

    1. 1

      Rank

      Top 50 videos.

      Content team 1 day

    2. 2

      Add links

      Tracked trial links.

      Content team 1 week

    3. 3

      Chapters

      Top 50.

      Content team 2 weeks

    4. 4

      Playlists

      By product.

      Content team 1 week

    5. 5

      Clips

      From webinars.

      Growth Marketing Manager monthly

    6. 6

      Measure

      Trials by video.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Content team

    Smallest test

    Update the ten most viewed videos.

    Why it works

    Add chapters, a pinned trial link with tracking, and end screens to the top 50 videos; group videos into product playlists; cut webinar highlights into short clips.

    Small changes to existing videos raise click-through to trials without new production.

    Risks and how to handle them

    • Outdated tutorials

      Mark or unlist videos for retired versions.

    Evidence

    • Developer channelsYouTube @smartbear: 16,800 subscribers, 732 videos, 2.6 million views. npm: @smartbear/mcp at about 4,262 weekly downloads. Docker Hub: 13 SmartBear images with 5.3 million pulls (top image readyapi-testengine).Source
    • Your websiteResources Center: upcoming live webinars include "The BearQ Sessions" (October 30), REST, Kafka and MCP data loss (November 10), MCP connecting ReadyAPI and TestComplete (November 12) and choosing an automation tool (November 17); featured assets are dated August-September 2026.Source
  • 16

    SDRs run ABX campaigns with 6sense and ZoomInfo. A company reading "ReadyAPI vs Postman" or "QMetry vs TestRail" is telling SmartBear which decision it faces.

    High impactMedium effort First result in 1 quarter Sales Development Representat…

    First action

    Tag comparison pages as intent topics.

    How to measure it

    Comparison-intent meetings

    Now
    –
    Target
    30 a quarter
    By
    1 quarter

    Steps

    1. 1

      Tag pages

      Intent topics.

      Marketing Operations 1 week

    2. 2

      Score accounts

      Visits plus fit.

      Marketing Operations 1 week

    3. 3

      Write sequences

      Per rival.

      Sales Development Representative 2 weeks

    4. 4

      Talk tracks

      Switching help.

      Product Marketing 1 week

    5. 5

      Run

      Weekly lists.

      Sales Development Representative weekly

    6. 6

      Measure

      Meetings and pipeline.

      Growth Marketing Manager monthly

    First result
    1 quarter
    Cost
    Existing tools
    Owner
    Sales Development Representative

    Smallest test

    Run one rival sequence for a month.

    Why it works

    Feed comparison-page visits into account scoring, build one sequence per rival, and give SDRs a short talk track on switching from each.

    Outreach about the decision the buyer is making now gets more replies than generic sequences.

    Risks and how to handle them

    • Creepy outreach

      Lead with the topic, never the visit.

    Builds on

    Evidence

    • HiringSales Development Representative (Galway, posted October 7, 2026): "Follow up on inbound leads and run targeted ABX campaigns"; "qualify inbound and outbound leads via phone, email, LinkedIn and chat"; "60-100 activities per day"; tools include Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, 6sense and Drift.Source
    • Your websiteBlog sitemaps (checked October 21, 2026): robots.txt points crawlers to https://smartbear.com/googlesitemap.xml, which returns HTTP 404 ("Oops! This Page No Longer Exists"); the blog's own /blog/sitemap-0.xml, listed in /sitemap-index.xml, contains zero URLs. The blog RSS feed lists 452 posts, the newest from October 15, 2026, including "BrowserStack vs. TestComplete", "ReadyAPI vs Postman", "QMetry vs TestRail" and "Best test management tools for Jira".Source
    • Competitor researchRivals' own homepages: Tricentis, "AI-powered automated testing software tools"; BrowserStack, "3500+ browsers and real iOS and Android devices"; Postman, "API engineering for your agents"; Katalon, "End-to-End AI Testing Platform for QA Teams"; TestRail, "AI-Driven Test Management Software".Source

Big bets 3

Larger plays that can change the trajectory.

  • 17

    SmartBear already runs two annual studies. Survey-based campaigns are in the growth brief, and press and analysts need fresh numbers on AI-generated code quality.

    High impactHigh effort First result in 3 quarters Growth Marketing Manager

    First action

    Pick five core questions to repeat.

    How to measure it

    Pulse responses

    Now
    –
    Target
    400 a quarter
    By
    3 quarters

    Steps

    1. 1

      Pick questions

      Five core.

      Growth Marketing Manager 1 week

    2. 2

      Panel

      Respondents from the 2026 study.

      Growth Marketing Manager 1 month

    3. 3

      Field

      Quarterly.

      Growth Marketing Manager quarterly

    4. 4

      Publish

      Index page and release.

      Communications quarterly

    5. 5

      Webinar

      Each quarter.

      Growth Marketing Manager quarterly

    6. 6

      Sales notes

      Talking points.

      Product Marketing quarterly

    First result
    3 quarters
    Cost
    Survey costs
    Owner
    Growth Marketing Manager

    Smallest test

    Run one pulse with the existing panel.

    Why it works

    Run a short quarterly pulse with the same core questions, publish an index with trends, and give each quarter a webinar, a press release and sales talking points.

    A recurring number earns repeat coverage and makes SmartBear the reference on AI code quality.

    Risks and how to handle them

    • Small samples

      Report ranges and sample size.

    Evidence

    • Your websiteStudy "Closing the AI Software Quality Gap": 273 software testing and quality decision-makers surveyed in January 2026, 67% director-level or above; "70% of software experts report degraded application quality"; 93% have adopted AI coding tools. A separate State of Software Quality and Testing 2026 report is quoted in webinars ("54%" let AI generate code "no one checks"). An /application-integrity/assessment/ page also exists.Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
    • NewsroomSeptember 16, 2026: "SmartBear's BearQ Agent Powers Autonomous Testing in Jira". July 22, 2026: a new Chief Revenue Officer "will unify sales, customer success, and channel strategy". The page closes with "Join 32,000+ teams".Source
  • 18

    The homepage shows BearQ agents finding an issue "not in your existing suite" in minutes, but trials start with a sales conversation. A self-serve scan lets buyers see that on their own app.

    High impactHigh effort First result in 3 quarters BearQ Product Lead

    First action

    Estimate the ACU cost of a capped scan.

    How to measure it

    Scan-to-trial rate

    Now
    –
    Target
    15%
    By
    3 quarters

    Steps

    1. 1

      Cap cost

      ACU limit per scan.

      BearQ Product Lead 2 weeks

    2. 2

      Build flow

      URL in, findings out.

      BearQ Product Lead 1 quarter

    3. 3

      Abuse checks

      Domain verification.

      BearQ Product Lead 1 month

    4. 4

      Results page

      Findings and next step.

      Web team 1 month

    5. 5

      Route

      Scans to SDRs.

      Sales Development Representative ongoing

    6. 6

      Measure

      Trials and wins.

      Director, GTM Finance monthly

    First result
    3 quarters
    Cost
    Compute and build costs
    Owner
    BearQ Product Lead

    Smallest test

    Run scans by hand for 20 target accounts.

    Why it works

    Offer a limited free scan of a public URL: the explorer agent maps a few flows and returns two or three findings, with a trial offered to go further. Cap ACUs per scan.

    Seeing a real issue in your own app is the strongest proof an agentic QA product can give.

    Risks and how to handle them

    • Scanning sites without consent

      Require domain verification.

    Evidence

    • Your websiteHomepage: H1 "Agentic QA for modern software teams"; products grouped as Autonomous (BearQ), API lifecycle (Swagger, ReadyAPI), Testing (TestComplete, Reflect, Zephyr, QMetry) and Observability (BugSnag, AlertSite); open source Swagger, SoapUI, Stoplight and Pact; links to Academy, Community, Documentation and the Store.Source
    • Your websiteBearQ pricing: "consumption-based pricing" in agent compute units (ACUs) that "roll over for the life of your contract"; example plans "rather than feature tiers"; the free seven-day trial starts with "Talk to Our Team".Source
    • NewsroomSeptember 16, 2026: "SmartBear's BearQ Agent Powers Autonomous Testing in Jira". July 22, 2026: a new Chief Revenue Officer "will unify sales, customer success, and channel strategy". The page closes with "Join 32,000+ teams".Source
  • 19

    SmartBear has a partner program with deal registration and a new CRO unifying channel strategy. Large AI programs at enterprises are run by integrators who need testing tools.

    High impactHigh effort First result in 4 quarters Partner team

    First action

    Shortlist integrators already reselling SmartBear.

    How to measure it

    Partner pipeline

    Now
    –
    Target
    +50%
    By
    4 quarters

    Steps

    1. 1

      Shortlist

      Three integrators.

      Partner team 1 month

    2. 2

      Package

      Joint offer.

      Product Marketing 1 month

    3. 3

      Train

      Partner consultants.

      Partner team 1 quarter

    4. 4

      Account plans

      20 accounts.

      Senior Major Account Executive 1 quarter

    5. 5

      Co-market

      Joint webinars.

      Growth Marketing Manager quarterly

    6. 6

      Measure

      Registered deals.

      Director, GTM Finance quarterly

    First result
    4 quarters
    Cost
    Partner enablement
    Owner
    Partner team

    Smallest test

    Run one joint account plan.

    Build the prospect list. The list compiled from public sources, verified, deduplicated and delivered to your CRM. Usually live within days.

    Book a working session

    Why it works

    Package an "AI application integrity" offer with three integrators: assessment, BearQ and ReadyAPI rollout, with joint account plans for 20 named accounts.

    Integrators bring access to large programs and budgets that direct sales rarely sees early.

    Risks and how to handle them

    • Channel conflict

      Clear deal registration rules.

    Evidence

    • NewsroomSeptember 16, 2026: "SmartBear's BearQ Agent Powers Autonomous Testing in Jira". July 22, 2026: a new Chief Revenue Officer "will unify sales, customer success, and channel strategy". The page closes with "Join 32,000+ teams".Source
    • HiringTwo Account Executive II roles (Galway, posted October 1, 2026) to "Develop net new business relationships through inbound leads and individual outreach" in "a mix of transactional and enterprise deals" with "technical proof of concepts"; a Senior Major Account Executive (Galway, September 7) for "Fortune 1000 organisations" and "large-scale, multi-product deals".Source
    • Your websiteStudy "Closing the AI Software Quality Gap": 273 software testing and quality decision-makers surveyed in January 2026, 67% director-level or above; "70% of software experts report degraded application quality"; 93% have adopted AI coding tools. A separate State of Software Quality and Testing 2026 report is quoted in webinars ("54%" let AI generate code "no one checks"). An /application-integrity/assessment/ page also exists.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 20

    Real visitors pass Core Web Vitals on the homepage, but the mobile lab test shows a 10.2 s largest paint, driven by 2.0 MB of third-party code including 761 KB from Google Tag Manager. Visitors from paid ads on slower phones see something closer to the lab result.

    Medium impactMedium effort First result in 1 quarter Web team

    First action

    List every tag in the container with its owner.

    How to measure it

    Paid landing conversion

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Audit tags

      Owner and use.

      Marketing Operations 1 week

    2. 2

      Remove

      Unused tags.

      Marketing Operations 1 week

    3. 3

      Delay

      Non-essential tags.

      Web team 2 weeks

    4. 4

      Lean template

      Paid pages.

      Web team 1 month

    5. 5

      Test

      Against current pages.

      Growth Marketing Manager 1 month

    6. 6

      Monitor

      PageSpeed monthly.

      Web team monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Web team

    Smallest test

    Remove three unused tags.

    Why it works

    Audit tags in Google Tag Manager, remove unused ones, delay non-essential tags until after load, and build lean landing templates for paid campaigns.

    Faster first loads on paid landing pages raise conversion on spend already committed.

    Risks and how to handle them

    • Breaking attribution

      Test tags in staging first.

    Evidence

    • Google PageSpeedHomepage on mobile (lab): performance 43, largest contentful paint 10.2 s, total blocking time 623 ms, 2.6 MB with 2.0 MB from third parties (Google Tag Manager alone 761 KB). Real visitors (Chrome UX Report) pass: LCP p75 1.6 s, INP 131 ms, CLS 0.02.Source
    • HiringGrowth Marketing Manager (Galway, posted September 2, 2026): will "lead full-funnel demand generation efforts for our Direct GTM motion" across "a high-velocity segment of core accounts" and "all product lines"; owns "webinars, field events, content syndication, survey-based campaigns, and podcasts"; reports on "MQL, SAL, SQL, pipeline, ROI" and partners with Marketing Ops on "lead scoring, routing, attribution".Source
  • 21

    SmartBear runs an Academy. Testers like to show skills on LinkedIn, and every shared certificate reaches the tester's peers and managers.

    Medium impactLow effort First result in 1 quarter Academy team

    First action

    Count completions in the last quarter.

    How to measure it

    Certificates shared on LinkedIn

    Now
    –
    Target
    500 a quarter
    By
    2 quarters

    Steps

    1. 1

      Add share button

      LinkedIn certificate.

      Academy team 2 weeks

    2. 2

      Track links

      Back to courses.

      Marketing Operations 1 week

    3. 3

      Directory

      Certified experts.

      Academy team 1 month

    4. 4

      Invite to betas

      Certified users.

      BearQ Product Lead ongoing

    5. 5

      Promote

      In-product.

      Academy team monthly

    6. 6

      Measure

      Shares and sign-ups.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    Academy team

    Smallest test

    Add the share button to one course.

    Why it works

    Add a one-click LinkedIn certificate share with a link back to the course, and invite certified users to an expert directory and beta programs.

    Certified users become advocates inside their companies and their posts reach similar buyers.

    Risks and how to handle them

    • Low sharing

      Celebrate certified users publicly.

    Evidence

    • Your websiteHomepage: H1 "Agentic QA for modern software teams"; products grouped as Autonomous (BearQ), API lifecycle (Swagger, ReadyAPI), Testing (TestComplete, Reflect, Zephyr, QMetry) and Observability (BugSnag, AlertSite); open source Swagger, SoapUI, Stoplight and Pact; links to Academy, Community, Documentation and the Store.Source
    • HiringSmartBear's description in its job posts: "trusted by developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions"; "open source tools are downloaded more than 100 million times a month and have earned over 30,000 GitHub stars"; brands include Swagger, TestComplete, Reflect, QMetry and Zephyr.Source
  • 22

    SmartBear runs a large Community forum alongside documentation. Questions there show where users struggle and which comparisons they make.

    Medium impactLow effort First result in 1 quarter Community team

    First action

    Export last quarter's most-viewed threads.

    How to measure it

    New guides from forum questions

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Export

      Top threads.

      Community team 1 week

    2. 2

      Pick

      Ten questions.

      Content team 1 week

    3. 3

      Write

      Guides.

      Content team 1 month

    4. 4

      Link back

      From threads.

      Community team ongoing

    5. 5

      Share gaps

      With product marketing.

      Community team monthly

    6. 6

      Measure

      Traffic and trials.

      Marketing Operations monthly

    First result
    1 quarter
    Cost
    Writing time
    Owner
    Community team

    Smallest test

    Write one guide from the most-viewed thread.

    Why it works

    Each month, pull the top unanswered and most-viewed questions, turn the best into /learn guides and blog posts, and share recurring product gaps with product marketing.

    Content that answers real user questions ranks and converts better than topics picked internally.

    Risks and how to handle them

    • Thin content

      Answer fully with examples.

    Evidence

    • Your websiteHomepage: H1 "Agentic QA for modern software teams"; products grouped as Autonomous (BearQ), API lifecycle (Swagger, ReadyAPI), Testing (TestComplete, Reflect, Zephyr, QMetry) and Observability (BugSnag, AlertSite); open source Swagger, SoapUI, Stoplight and Pact; links to Academy, Community, Documentation and the Store.Source
    • Your websiteThe other sitemaps list 1,160 URLs: 482 webinar pages, 144 case studies, 85 ebooks, 44 white papers and about 75 /learn guides. Product comparison pages exist only for AlertSite (vs Dynatrace, vs Runscope/Postman); comparisons for TestComplete, ReadyAPI, QMetry and Reflect live only as blog posts. Eleven products have pricing pages.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

Have it built

ProgrammableAgency

1 of the 22 ideas are things Programmable builds and runs for its customers: pages, outreach, prospect lists, booking flows and monitors. Pick one, or send the whole list.

Prospect lists1The list compiled from public sources, verified, deduplicated and delivered to your CRM.

A 30-minute session with the engineer who would build it, not a sales call. You leave with a plan whether or not you hire us.

Book a working session

Usually live within days.

Tools for the rest

ProgrammableTalk

Fill the events in this plan

These ideas are events. Talk gets registrants for them and tells you who's coming and what their company does before the day.

Plan an event (opens programmable.talk in a new tab)
ProgrammableDigital

Show it, don't just describe it

These ideas need something to show: a demo, a video, an animation, graphics or a deck. Digital turns screenshots or the site into all of them, in the company's own brand.

Make a demo (opens programmable.digital in a new tab)
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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 22, 2026, and cites them throughout. SmartBear did not commission, review or endorse it, and Programmable is not affiliated with SmartBear. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how SmartBear runs its business.

Something wrong, or do you represent SmartBear? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Fix the sitemaps, build comparison pages, follow up webinar registrants, launch the benchmark assessment, decide the podcast and add the BearQ estimator; start the community content loop.

  2. Days 31 to 6012 ideas

    Package webinars, executive dinners, Zephyr cross-sell, open-source offers, one funnel view, the MCP front door, financial services proof, Reflect routing, YouTube and ABX plays; lighten paid landing pages and share Academy certificates.

  3. Days 61 to 903 ideas

    Commit to the quarterly quality index, the free BearQ scan and integrator co-selling.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value breadth across API, UI and test management. The most cited problem: AI-generated code outpacing testing.

  • Jira-native test management
  • Flaky, high-maintenance tests
  • In their words: “application integrity”

Market

Competitive landscape

5 competitors compared: Tricentis, BrowserStack, Postman, Katalon and 1 more.

  • Gap to exploit: Benchmarks on AI code quality
  • Tricentis: Heavy, expensive suites
  • BrowserStack: Less coverage of desktop and packaged apps

Hiring signals

SmartBear is building a direct go-to-market engine.

  • Growth Marketing Manager: Full-funnel demand generation. Ideas 1, 4, 5, 7, 8, 17.
  • Sales Development Representative: Inbound follow-up and ABX. Ideas 3, 16.
  • Account Executive II: Net new from inbound and outreach. Ideas 2, 6.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
ProgrammableMarketing
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