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Generated Nov 10, 2026
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growth playbook · Nov 10, 2026

truthsystems.ai (opens in a new tab)

Truth Systems growth playbook

Diagnosis

Truth Systems has the hard parts of an early legal-tech company: a Y Combinator Summer 2025 seed, a $4M round led by Gradient, a named reference firm with three senior testimonials, and a product that law firms need as client AI rules multiply. The marketing site has not kept up.

It is one page, rendered twice, with a security section that links nowhere, no trust, privacy or terms pages, an unexplained set of live counters, a whitepaper on a Figma file, a past ILTACON booth still on the page, and a whole product (Gateway) that exists only in the docs.

Law-firm buyers are security reviewers first, so this playbook starts with a trust page and a clean homepage, then builds the pages, proof and deployment kit that shorten security review, and finally turns Charter's own data into client-facing reports, benchmarks and a referral loop.

Growth Score

6/10

Biggest Opportunity

Make governance something firms show to their clients: matter-level AI reports, a trust page and a benchmark turn every customer firm into a visible proof point with in-house legal teams.

Biggest Risk

Larger security vendors with trust centers, certifications and fast deployment (Harmonic Security) and incumbents that already hold outside counsel guidelines (Intapp) can win security review and procurement before a six-person team is even shortlisted.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Your "enterprise-grade" security section links nowhere: publish a trust page law-firm security reviewers can forward

    Write the deployment, data-flow and data-retention section from what the homepage already lists, and publish it as /security.

    High impact First result in 2 weeks
  2. 2

    Turn the reference firm's three testimonials into a full, published case study

    Ask the firm's innovation lead for a 30-minute interview and approval of two numbers.

    High impact First result in 1 month
  3. 3

    Stop the homepage rendering twice, fix "Costumer" and retire the August ILTACON booth card

    Open the page in Webflow's navigator and find the second copy of the hero section.

    Medium impact First result in 1 week

02

Your idea portfolio

22 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 1Big bets · 9Fill-ins · 6Reconsider · 6
Effort →

Showing 22 of 22 ideas

This week 7

Quick wins with a clear first action.

  • 01

    Truth Systems sells software that reads lawyers' prompts, and its buyers include information governance and security teams. The homepage says "Our security is enterprise-grade" and lists SSO, IP allow-listing, on-premise and single-tenant deployment, but the section links to no page and names no audit or certification. There is no security, trust, privacy or terms page at all: /security, /trust, /privacy, /privacy-policy and /terms all return 404. A reviewer who wants to start a vendor assessment has nothing to forward, while Harmonic Security's law-firm page lists its certifications and a public Trust Center.

    High impactLow effort First result in 2 weeks Co founder & COO

    First action

    Write the deployment, data-flow and data-retention section from what the homepage already lists, and publish it as /security.

    How to measure it

    Demo-to-security-approval time

    Now
    –
    Target
    -30%
    By
    90 days

    Steps

    1. 1

      Collect the answers

      Pull the last five security questionnaires and list the questions every firm asked.

      Co-founder & COO 1 day

    2. 2

      Write the page

      Deployment options, data flow, retention, access controls, sub-processors, audits held, security contact.

      Founding Engineer 2 days

    3. 3

      Add legal pages

      Privacy policy and terms of service, reviewed by counsel.

      Co-founder & COO 3 days

    4. 4

      Link it everywhere

      Footer, the homepage security section and demo follow-up emails.

      Co-founder & CEO 1 hour

    5. 5

      Add a security-pack request

      A short form for firm, role and NDA, routed to the founders.

      Co-founder & COO 1 day

    6. 6

      Track the effect

      Days from demo to security approval, before and after.

      Co-founder & COO monthly

    First result
    2 weeks
    Cost
    Staff time plus a legal review; a hosted trust-center tool is optional
    Owner
    Co founder & COO

    Smallest test

    Publish a one-screen /security page and send it in the next three demo follow-ups.

    Why it works

    Publish /security (or a hosted trust center) this week: the deployment options (on-premise, single-tenant, the customer's own AWS or Azure for Gateway), where prompt data goes and for how long, sub-processors, SSO and access controls, the audits or certifications you actually hold and how to request reports under NDA, and a security contact. Add a privacy policy and terms, link all three from the homepage footer and from the security section, and add a "Request our security pack" button next to "Book a demo" that captures firm name and role. Send the link in every demo follow-up so the security review starts before the second call.

    At law firms the security questionnaire is usually the slowest step between a good demo and a signed pilot. A page that answers the first twenty questions lets the innovation sponsor forward one link instead of waiting for a call, makes Truth Systems look like the vendor a large firm can approve, and removes an easy reason for a competitor with a trust center to be shortlisted instead.

    Ready to use

    ChecklistTrust page launch list

    [ ] /security with deployment options: on-premise, single-tenant, customer cloud
    [ ] What data Charter sees, where it is stored, how long it is kept
    [ ] SSO, IP allow-listing, role-based access, geolocation control
    [ ] Audits and certifications held, with how to request reports
    [ ] Sub-processor list
    [ ] Privacy policy and terms of service
    [ ] Security contact address
    [ ] Footer links on every page
    [ ] "Request our security pack" button next to "Book a demo"

    Risks and how to handle them

    • Claiming a certification that is not current

      List only audits with a report you can send today; mark others as in progress with a date.

    • Too much detail helps attackers

      Describe controls and process, never hostnames or architecture specifics; share detail under NDA.

    Evidence

    • Your websiteSecurity section: "Our security is enterprise-grade" lists SAML SSO, IP allow-listing, role-based access controls, data lifecycle management, on-premise and single-tenant deployment, custom retention and geolocation control, but links to no page and names no audit report or certification. The homepage links to no security, trust, privacy, terms, careers, blog or case-study page, and /security, /trust, /privacy, /privacy-policy and /terms all return 404 (checked twice on November 9, 2026).Source
    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
    • Competitor researchHarmonic Security's law-firm page: "helps legal teams securely adopt AI"; lists SOC 2 Type 2, ISO 27001, HIPAA attestation and a public Trust Center; offers a self-paced demo and an "AI Policy Generator" tool; claims deployment "in minutes via Intune or JAMF".Source
    • Y CombinatorLaunch post: "working with two law firms with $2 billion in revenue combined", helping "nearly 1,500 attorneys", "live and onboarding new law firms daily"; clients impose conflicting AI rules (approval requirements, data-location limits, outright bans) that are hard to enforce by hand; the ask is introductions to Big Law innovation, governance and infosec teams.Source
  • 02

    The homepage body is rendered twice: Charter, Alexandria, the testimonials, the success-story block and the news cards each appear two times, and the whitepaper link exists only in the second copy. A heading reads "Our Costumer Success Story", and a card still invites visitors to Booth 270 at ILTACON, August 23–27, an event that has ended; ILTACON's own site now shows a 2026 wrap-up. For buyers whose tagline is "zero margin for errors", these read as carelessness.

    Medium impactLow effort First result in 1 week Founding Engineer

    First action

    Open the page in Webflow's navigator and find the second copy of the hero section.

    How to measure it

    Homepage demo click rate

    Now
    –
    Target
    +10%
    By
    45 days

    Steps

    1. 1

      Find the duplicate

      Locate the repeated section tree in Webflow.

      Founding Engineer 2 hours

    2. 2

      Keep one copy

      Merge, keeping the whitepaper card and the security block.

      Founding Engineer half a day

    3. 3

      Fix the copy

      "Customer" and a proofread of every heading.

      Co-founder & COO 1 hour

    4. 4

      Replace the event card

      ILTACON recap and a follow-up booking link.

      Co-founder & CEO 2 hours

    5. 5

      Check mobile

      Confirm nothing hidden on one breakpoint is lost.

      Founding Engineer 1 hour

    6. 6

      Set a review rule

      Monthly check of dated cards and counters.

      Co-founder & COO monthly

    First result
    1 week
    Cost
    $0
    Owner
    Founding Engineer

    Smallest test

    Fix the typo and the event card today; remove the duplicate tomorrow.

    Why it works

    Find the duplicated Webflow section (often a desktop and a mobile copy, or a pasted symbol) and keep one, making sure the whitepaper card survives. Fix the typo. Replace the ILTACON card with a short recap (what firms asked about at the booth) and a "Book a 20-minute follow-up" link, then add a rule to review every dated card monthly.

    Search engines and AI assistants read the page text twice and may pick the wrong copy, and visitors who scroll see the same blocks again. Small errors weigh more on a site selling error prevention.

    Risks and how to handle them

    • The second copy is the mobile layout

      Rebuild it as responsive styles on one copy before deleting.

    Evidence

    • Your websiteHomepage layout: the page body is rendered twice, so Charter, Alexandria, the testimonials, the success-story block and the news cards each appear two times; the whitepaper card appears only in the second copy and links to a Figma file, not a page on truthsystems.ai; one heading reads "Our Costumer Success Story"; an ILTACON card still says "Team Truth Systems will be at Booth 270, August 23–27 in Nashville"; the counters "276+ Prevented", "34 Lawyers" and "346 Agents" sit beside a "Real-Time Monitoring" label with no definition or time period.Source
    • Industryiltacon.org now links to an "ILTACON 2026 wrap up" and lists "Next Year: 8-12 AUGUST 2027" at Gaylord Opryland, Nashville, TN.Source
  • 03

    PageSpeed flags a missing meta description, and the page has no language attribute or social share image. LinkedIn is the only social channel Truth Systems links, so every post that links to the site shows a bare preview, and search results write their own snippet.

    Medium impactLow effort First result in 2 weeks Founding Engineer

    First action

    Write the title and description in Webflow page settings.

    How to measure it

    Search and social click-through

    Now
    –
    Target
    +15%
    By
    60 days

    Steps

    1. 1

      Write metadata

      Title and description around law-firm AI governance.

      Co-founder & CEO 1 hour

    2. 2

      Set the language

      lang="en" in Webflow site settings.

      Founding Engineer 10 minutes

    3. 3

      Make the share image

      Dashboard plus one quote, 1200x630.

      Co-founder & COO 2 hours

    4. 4

      Add structured data

      Organization schema with logo and LinkedIn.

      Founding Engineer 1 hour

    5. 5

      Check previews

      LinkedIn Post Inspector and a search snippet preview.

      Founding Engineer 30 minutes

    6. 6

      Measure

      Search Console and LinkedIn link clicks.

      Co-founder & COO monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Founding Engineer

    Smallest test

    Add the description and share image today and post one link.

    Why it works

    Set a title such as "Truth Systems | AI governance for law firms", a description that names Charter, client guidelines and matter-level reporting, lang="en", and a 1200x630 share image with the product dashboard and the reference firm's quote. Add Organization structured data with the LinkedIn profile, then re-share the funding and Charter Insights posts with the new preview.

    Previews are the first thing a general counsel or IT director sees when a partner forwards a link, and a clear snippet lifts click-through from search and social.

    Risks and how to handle them

    • LinkedIn caches the old preview

      Refresh the URL in Post Inspector after publishing.

    Evidence

    • PageSpeedHomepage, tested November 9, 2026: mobile performance 59, desktop 48; 14.4 MB over 198 requests, of which Vimeo video is about 14,061 KB in 170 requests; lab layout shift 0.216, with the H1 as both the largest paint and the shifting element; SEO flags a missing meta description, and the page has no language attribute or social share image. Real Chrome visitors pass Core Web Vitals: LCP p75 897 ms (35% faster than before), INP 48 ms, CLS 0.01.Source
    • Your websiteNo sitemap.xml (404) and an empty robots.txt; the site is a single Webflow page with no blog, pricing, product, use-case or comparison pages; LinkedIn is the only social profile linked, and there is no newsletter sign-up.Source
  • 04

    Under "Errors caught. Trust built." the homepage shows "276+ Prevented", "34 Lawyers" and "346 Agents" beside a "Real-Time Monitoring" label, with no definition or time period. The YC launch post has stronger, clearer numbers: two firms with $2 billion in combined revenue and nearly 1,500 attorneys. Lawyers are trained to discount claims they cannot check.

    Medium impactLow effort First result in 2 weeks Co founder & CEO

    First action

    Decide whether the counters are live data or a mock-up, and label them accordingly today.

    How to measure it

    Homepage demo bookings

    Now
    –
    Target
    +10%
    By
    60 days

    Steps

    1. 1

      Decide what they are

      Live data or illustrative screen.

      Co-founder & CEO 1 hour

    2. 2

      Pick four metrics

      Attorneys covered, firms live, violations blocked, guidelines enforced.

      Co-founder & CEO 1 day

    3. 3

      Pull the data

      Aggregated, anonymized, with a date.

      Founding Engineer 1 day

    4. 4

      Update the page

      Numbers with a footnote on period and source.

      Founding Engineer 2 hours

    5. 5

      Clear with customers

      Confirm aggregate figures are allowed under contracts.

      Co-founder & COO 2 days

    6. 6

      Refresh monthly

      Same definitions every month.

      Founding Engineer monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    Co founder & CEO

    Smallest test

    Add a one-line footnote under the counters this week.

    Why it works

    Either label the counters as an illustrative demo screen, or replace them with defined, dated figures: attorneys covered, firms live, policy violations blocked in the last 90 days, client guidelines enforced. Add a footnote with the period and source ("aggregated across live firms, as of ...") and update monthly.

    A defined number is proof; an undefined one invites doubt. Precise, dated metrics also give sales a line for every follow-up email.

    Risks and how to handle them

    • Small real numbers look weak

      Lead with attorneys covered and firm revenue, which are already strong.

    Evidence

    • Your websiteHomepage layout: the page body is rendered twice, so Charter, Alexandria, the testimonials, the success-story block and the news cards each appear two times; the whitepaper card appears only in the second copy and links to a Figma file, not a page on truthsystems.ai; one heading reads "Our Costumer Success Story"; an ILTACON card still says "Team Truth Systems will be at Booth 270, August 23–27 in Nashville"; the counters "276+ Prevented", "34 Lawyers" and "346 Agents" sit beside a "Real-Time Monitoring" label with no definition or time period.Source
    • Y CombinatorLaunch post: "working with two law firms with $2 billion in revenue combined", helping "nearly 1,500 attorneys", "live and onboarding new law firms daily"; clients impose conflicting AI rules (approval requirements, data-location limits, outright bans) that are hard to enforce by hand; the ask is introductions to Big Law innovation, governance and infosec teams.Source
  • 05

    The whitepaper is Truth Systems' only long-form content, but the homepage card links to a Figma file, appears only in the duplicated second half of the page, and the site has no blog. Readers leave the domain, nothing is indexed under truthsystems.ai, and the team never learns which firm read it.

    Medium impactLow effort First result in 1 month Co founder & COO

    First action

    Export the Figma file to PDF and paste the text into a new Webflow page.

    How to measure it

    Named whitepaper downloads

    Now
    –
    Target
    40 a month
    By
    90 days

    Steps

    1. 1

      Export

      PDF and text from the Figma file.

      Co-founder & COO 1 hour

    2. 2

      Build the page

      /whitepaper with headings and a summary.

      Founding Engineer 1 day

    3. 3

      Add the download

      Optional email and firm name for the PDF.

      Founding Engineer 2 hours

    4. 4

      Write follow-ups

      Three emails: the problem, a customer example, a demo offer.

      Co-founder & COO 1 day

    5. 5

      Link it

      Hero, security page and LinkedIn.

      Co-founder & CEO 1 hour

    6. 6

      Review leads

      Which firms read it, weekly.

      Co-founder & CEO weekly

    First result
    1 month
    Cost
    $0
    Owner
    Co founder & COO

    Smallest test

    Publish the page this week and watch visits from LinkedIn.

    Why it works

    Publish the whitepaper as an HTML page at /whitepaper with a downloadable PDF. Keep the page readable without a form, and offer the PDF plus a short "how firms apply this" email sequence in exchange for an email and firm name. Link it from the hero, the security page and demo follow-ups.

    An indexed page earns search and AI-assistant visibility for law-firm AI governance terms, and an optional download turns anonymous readers into named firms for follow-up.

    Risks and how to handle them

    • A form puts off senior readers

      Keep the full text open; gate only the PDF.

    Evidence

    • Your websiteHomepage layout: the page body is rendered twice, so Charter, Alexandria, the testimonials, the success-story block and the news cards each appear two times; the whitepaper card appears only in the second copy and links to a Figma file, not a page on truthsystems.ai; one heading reads "Our Costumer Success Story"; an ILTACON card still says "Team Truth Systems will be at Booth 270, August 23–27 in Nashville"; the counters "276+ Prevented", "34 Lawyers" and "346 Agents" sit beside a "Real-Time Monitoring" label with no definition or time period.Source
    • Your websiteNo sitemap.xml (404) and an empty robots.txt; the site is a single Webflow page with no blog, pricing, product, use-case or comparison pages; LinkedIn is the only social profile linked, and there is no newsletter sign-up.Source
  • 06

    Real Chrome visitors already pass Core Web Vitals (LCP 897 ms at p75), so this is not an emergency. But the lab test downloads 14.4 MB in 198 requests, of which about 14,061 KB in 170 requests is Vimeo video, and scores 59 on mobile and 48 on desktop. Lawyers often open links on phones between meetings and on locked-down firm networks, where that weight hurts.

    Low impactLow effort First result in 1 week Founding Engineer

    First action

    List each Vimeo embed and whether it autoplays.

    How to measure it

    Mobile page weight

    Now
    –
    Target
    Under 3 MB
    By
    30 days

    Steps

    1. 1

      Inventory videos

      Each embed, size and whether it autoplays.

      Founding Engineer 1 hour

    2. 2

      Add posters

      Static image first, video on click.

      Founding Engineer half a day

    3. 3

      Compress loops

      Short muted MP4s where motion matters.

      Founding Engineer half a day

    4. 4

      Fix the shift

      Reserve hero height and font space.

      Founding Engineer 2 hours

    5. 5

      Re-test

      PageSpeed mobile and desktop.

      Founding Engineer 30 minutes

    6. 6

      Watch field data

      Confirm Core Web Vitals stay passing.

      Founding Engineer monthly

    First result
    1 week
    Cost
    $0
    Owner
    Founding Engineer

    Smallest test

    Swap the largest video for a poster and re-run PageSpeed.

    Why it works

    Replace autoplaying Vimeo embeds with a poster image and play on click, or serve short muted MP4 loops from Webflow's own assets. Reserve the hero's height to remove the 0.216 lab layout shift on the H1. Re-test with PageSpeed and keep the field numbers green.

    A lighter page loads reliably on firm networks and mobile, and halves the data the second (duplicated) copy of the page would also pull.

    Risks and how to handle them

    • Static posters feel less alive

      Keep one short loop in the hero.

    Builds on

    Evidence

    • PageSpeedHomepage, tested November 9, 2026: mobile performance 59, desktop 48; 14.4 MB over 198 requests, of which Vimeo video is about 14,061 KB in 170 requests; lab layout shift 0.216, with the H1 as both the largest paint and the shifting element; SEO flags a missing meta description, and the page has no language attribute or social share image. Real Chrome visitors pass Core Web Vitals: LCP p75 897 ms (35% faster than before), INP 48 ms, CLS 0.01.Source
  • 07

    The homepage quotes three senior leaders at Arnall Golden Gregory (the Managing Partner, the Chief Knowledge and Innovation Officer and the Director of Information Governance) and has a "Customer Success Story" block, but there is no case-study page behind it. Three roles at one firm, on the record, is rare proof in legal tech and it is underused.

    High impactMedium effort First result in 1 month Co founder & CEO

    First action

    Ask the firm's innovation lead for a 30-minute interview and approval of two numbers.

    How to measure it

    Case-study-assisted demos

    Now
    –
    Target
    30% of demos
    By
    90 days

    Steps

    1. 1

      Get approval

      Scope, numbers and review process with the firm.

      Co-founder & CEO 1 week

    2. 2

      Interview

      One call each with the three quoted roles.

      Co-founder & COO 1 week

    3. 3

      Write

      Problem, rollout, results, client conversations.

      Co-founder & COO 3 days

    4. 4

      Firm review

      Their marketing and general counsel sign off.

      Co-founder & CEO 1 week

    5. 5

      Publish

      Page, PDF and homepage link.

      Founding Engineer 1 day

    6. 6

      Distribute

      LinkedIn series and every demo follow-up.

      Co-founder & CEO 2 weeks

    First result
    1 month
    Cost
    Staff time only
    Owner
    Co founder & CEO

    Smallest test

    Publish a page built from the three existing quotes and the rollout story.

    Why it works

    Publish /customers/arnall-golden-gregory: the starting point (client guidelines, unapproved tools), the rollout, what was blocked and redirected, how the firm now answers clients about AI, and one or two numbers the firm approves. Give each of the three roles its own pull quote for a different buyer (managing partner, innovation, governance). Make a one-page PDF for sales and a short LinkedIn series.

    Law firms buy what peer firms already use. A story that speaks to the managing partner, the innovation lead and the governance lead in turn answers each buyer's question in their own words.

    Risks and how to handle them

    • The firm's review takes months

      Start with a quote-led page using already-public testimonials, then add numbers.

    Evidence

    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
    • Your websiteHomepage layout: the page body is rendered twice, so Charter, Alexandria, the testimonials, the success-story block and the news cards each appear two times; the whitepaper card appears only in the second copy and links to a Figma file, not a page on truthsystems.ai; one heading reads "Our Costumer Success Story"; an ILTACON card still says "Team Truth Systems will be at Booth 270, August 23–27 in Nashville"; the counters "276+ Prevented", "34 Lawyers" and "346 Agents" sit beside a "Real-Time Monitoring" label with no definition or time period.Source
    • Your websiteNo sitemap.xml (404) and an empty robots.txt; the site is a single Webflow page with no blog, pricing, product, use-case or comparison pages; LinkedIn is the only social profile linked, and there is no newsletter sign-up.Source

This quarter 12

The core plays for the next three months.

  • 08

    Three products and a security story share one Webflow page with no sitemap (it returns 404) and an empty robots.txt. A firm searching for outside-counsel-guideline enforcement, AI usage reporting by matter, or ethical walls for agents finds nothing on truthsystems.ai that answers that one question.

    High impactMedium effort First result in 2 months Founding Engineer

    First action

    Enable the Webflow sitemap and submit it to Search Console.

    How to measure it

    Organic product-page visits

    Now
    –
    Target
    500 a month
    By
    2 quarters

    Steps

    1. 1

      Enable the sitemap

      Webflow SEO settings, then Search Console.

      Founding Engineer 1 hour

    2. 2

      Outline pages

      Problem, how it works, integrations, proof, call to action.

      Co-founder & CEO 2 days

    3. 3

      Build product pages

      Charter, Charter Insights, Alexandria.

      Founding Engineer 1 week

    4. 4

      Add use cases

      Client AI rules, matter reporting, safe agents.

      Co-founder & COO 1 week

    5. 5

      Link from the homepage

      Each product block points to its page.

      Founding Engineer 2 hours

    6. 6

      Track

      Queries and demo clicks by page.

      Co-founder & COO monthly

    First result
    2 months
    Cost
    Staff time only
    Owner
    Founding Engineer

    Smallest test

    Publish /charter first and watch Search Console for two weeks.

    Why it works

    Create /charter, /charter-insights and /alexandria, each with the problem, how it works, integrations (Intapp, iManage, Aderant, Microsoft 365 for Alexandria), deployment, a quote and a demo button. Add use-case pages for the three jobs buyers name: enforcing client AI rules, matter-level AI reporting, and safe agent deployment. Turn on Webflow's sitemap and submit it to Search Console.

    Separate pages rank for separate intents and give sales a specific link for each buyer. They also make it easier for AI assistants to describe each product correctly.

    Risks and how to handle them

    • Thin pages

      Include a real screenshot and one customer quote on each.

    Builds on

    Evidence

    • Your websiteNo sitemap.xml (404) and an empty robots.txt; the site is a single Webflow page with no blog, pricing, product, use-case or comparison pages; LinkedIn is the only social profile linked, and there is no newsletter sign-up.Source
    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
  • 09

    docs.truthsystems.ai documents Gateway, a real-time hallucination detection service that splits a claim into statements, checks each against the customer's sources and returns supported, refuted or not enough evidence, running in the customer's own AWS or Azure account. The homepage never mentions it. Fabricated content is one of the risks the founders describe most often, and Gateway answers it directly.

    Medium impactLow effort First result in 1 month Co founder & CEO

    First action

    Write one paragraph that says who Gateway is for and how it relates to Charter.

    How to measure it

    Demos discussing Gateway

    Now
    –
    Target
    25% of demos
    By
    90 days

    Steps

    1. 1

      Position it

      Add-on, API or agent layer; who buys it.

      Co-founder & CEO 2 days

    2. 2

      Write the page

      Method, verdicts, deployment, sample ruling.

      Founding Engineer 3 days

    3. 3

      Add a homepage block

      Next to Charter and Alexandria.

      Founding Engineer 2 hours

    4. 4

      Cross-link docs

      Site to docs and docs back to the product page.

      Founding Engineer 1 hour

    5. 5

      Update the demo

      A two-minute Gateway segment.

      Co-founder & COO 2 days

    6. 6

      Measure interest

      Mentions in demo notes and page visits.

      Co-founder & COO monthly

    First result
    1 month
    Cost
    $0
    Owner
    Co founder & CEO

    Smallest test

    Add a Gateway section to the next five demos and note reactions.

    Why it works

    Decide Gateway's place in the family (a Charter add-on, a standalone API, or part of Alexandria for agents) and give it a homepage block and a page: the three-step method, the verdicts, the in-your-cloud deployment, and a sample ruling. Link the docs from the site, and the site from the docs. Add Gateway to demo scripts for firms worried about fabricated citations.

    A product buyers cannot find cannot be bought. Gateway also gives the security story a strong line: it runs inside the firm's own cloud account.

    Risks and how to handle them

    • Too many products for a small team to sell

      Present Gateway as part of Charter's story rather than a separate sale.

    Builds on

    Evidence

    • Your docsdocs.truthsystems.ai documents "Gateway", a real-time hallucination detection service that splits a claim into statements, retrieves evidence from your sources and returns a verdict (supported, refuted or not enough evidence); it runs in the customer's own AWS or Azure account, with the SDK and Terraform delivered by SFTP at onboarding; six pages plus an OpenAPI spec. Gateway is not mentioned on the homepage.Source
    • PressGeek in Review interview (October 2025): Charter runs as a browser extension across vendor AI tools and firms' own builds, positioned as platform-agnostic; risks described include an associate's memo drafted in an unapproved tool that contained fabricated content; early-stage firms start with outside-counsel-guideline alignment and access controls, while mature firms want to share evidence of controls with clients, so governance becomes "differentiators, not blockers"; usage data for client pitches and benchmarking was described as a possibility.Source
  • 10

    Truth Systems' launch post names the problem precisely: clients impose conflicting AI rules (approval requirements, data-location limits, outright bans) that are hard to enforce by hand across matters. Intapp argues that a policy says what a firm plans to do while an audit log shows what it did. The site publishes nothing on this, although it is the question every innovation and governance lead is working on.

    High impactMedium effort First result in 2 months Co founder & COO

    First action

    List the clause types seen across current customers' client guidelines, anonymized.

    How to measure it

    Guide-to-demo conversions

    Now
    –
    Target
    10 a month
    By
    2 quarters

    Steps

    1. 1

      Group the clauses

      Anonymized clause types from customer guidelines.

      Co-founder & COO 1 week

    2. 2

      Draft the guide

      What each clause means and how to prove compliance.

      Co-founder & COO 2 weeks

    3. 3

      Lawyer review

      A practising lawyer or the reference firm checks it.

      Co-founder & CEO 1 week

    4. 4

      Publish

      Guide page plus checklist PDF.

      Founding Engineer 2 days

    5. 5

      Promote

      LinkedIn posts, one clause at a time.

      Co-founder & CEO 6 weeks

    6. 6

      Refresh

      New clause patterns each quarter.

      Co-founder & COO quarterly

    First result
    2 months
    Cost
    Staff time only
    Owner
    Co founder & COO

    Smallest test

    Post one clause type and its enforcement on LinkedIn and measure replies.

    Why it works

    Publish a guide that groups the common clause types (disclosure, prior approval, banned tools, data location, human review, audit rights), explains what each means in practice, and shows how a firm can enforce and prove it, with Charter as one way. Update it quarterly from anonymized patterns in the guidelines customers load. Offer a one-page checklist and promote it to knowledge and innovation leads on LinkedIn.

    It is the most useful page a buyer could find on the problem Truth Systems solves, so it attracts the right readers and frames the evaluation around matter-level enforcement.

    Risks and how to handle them

    • Revealing a client's terms

      Only publish clause types seen at several firms, never wording from one.

    Builds on

    Evidence

    • Y CombinatorLaunch post: "working with two law firms with $2 billion in revenue combined", helping "nearly 1,500 attorneys", "live and onboarding new law firms daily"; clients impose conflicting AI rules (approval requirements, data-location limits, outright bans) that are hard to enforce by hand; the ask is introductions to Big Law innovation, governance and infosec teams.Source
    • Competitor researchIntapp's blog positions Intapp Terms for clients' outside counsel guidelines and argues "A policy statement tells a client what you plan to do. An audit log tells them what you did."Source
    • Your websiteNo sitemap.xml (404) and an empty robots.txt; the site is a single Webflow page with no blog, pricing, product, use-case or comparison pages; LinkedIn is the only social profile linked, and there is no newsletter sign-up.Source
  • 11

    A February 2026 profile of Truth Systems calls rollout across law-firm tech stacks, where IT security teams may resist browser extensions, "a non-trivial go-to-market challenge". Harmonic Security's law-firm page answers it upfront, claiming deployment "in minutes via Intune or JAMF". Truth Systems' site says nothing about how Charter's browser and desktop agent is installed, managed or removed.

    High impactMedium effort First result in 1 month Founding Engineer

    First action

    Write down the five questions IT asked in the last three pilots.

    How to measure it

    Pilot time to first user

    Now
    –
    Target
    Under 10 days
    By
    2 quarters

    Steps

    1. 1

      Collect IT questions

      From recent pilots and security reviews.

      Founding Engineer 1 day

    2. 2

      Document install paths

      Managed install by browser and operating system.

      Founding Engineer 1 week

    3. 3

      Explain permissions

      Each permission and the data it touches.

      Founding Engineer 2 days

    4. 4

      Publish the kit

      /deployment page and IT pack PDF.

      Founding Engineer 2 days

    5. 5

      Offer the call

      A bookable IT session in demo follow-ups.

      Co-founder & COO 1 day

    6. 6

      Measure

      Pilot start times, before and after.

      Co-founder & COO monthly

    First result
    1 month
    Cost
    Staff time only
    Owner
    Founding Engineer

    Smallest test

    Send the draft IT pack to the next pilot and ask what is missing.

    Why it works

    Publish /deployment for IT: supported browsers and operating systems, managed install through the firm's device-management tools and browser policies, the permissions the extension requests and why, what it sends and where, how it is updated, how to pilot with one practice group, and how to uninstall. Add a downloadable IT pack and offer a 30-minute call with the founding engineer.

    The IT director is often the quiet veto in a law-firm deal. Specific, honest answers to their first questions shorten pilots and signal maturity beyond the team's size.

    Risks and how to handle them

    • Exposing implementation detail

      Describe behaviour and permissions, not internal systems; share deeper detail under NDA.

    Builds on

    Evidence

    • PressHUGE Magazine feature (February 2026) flags rollout across law-firm tech stacks, where IT security teams may resist browser extensions, as "a non-trivial go-to-market challenge"; warns a tool that blocks legitimate work is "worse than no compliance tool at all"; and calls each new regulated vertical "essentially a new product launch".Source
    • Competitor researchHarmonic Security's law-firm page: "helps legal teams securely adopt AI"; lists SOC 2 Type 2, ISO 27001, HIPAA attestation and a public Trust Center; offers a self-paced demo and an "AI Policy Generator" tool; claims deployment "in minutes via Intune or JAMF".Source
    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
  • 12

    The homepage says "Most firms are at the beginning of their AI journey" and "Start where you are", and the founders describe early-stage firms starting with guideline alignment and access controls while mature firms want to prove controls to clients. But there is no packaging or pricing page, so every buyer starts at the same "Book a demo" with no idea of scope or size.

    Medium impactMedium effort First result in 2 months Co founder & CEO

    First action

    Write down what the last three deals actually bought first.

    How to measure it

    Pilots converted to firm-wide

    Now
    –
    Target
    60%
    By
    2 quarters

    Steps

    1. 1

      Map past deals

      What each customer bought first and next.

      Co-founder & CEO 1 day

    2. 2

      Define stages

      Scope, length and success criteria for each.

      Co-founder & CEO 1 week

    3. 3

      Decide price display

      "From" prices, ranges or pilot length only.

      Co-founder & CEO 2 days

    4. 4

      Build the page

      Three stages with a call to action each.

      Founding Engineer 3 days

    5. 5

      Update the form

      Ask which stage the firm is at.

      Founding Engineer 1 hour

    6. 6

      Review

      Stage chosen versus deal outcome.

      Co-founder & CEO quarterly

    First result
    2 months
    Cost
    Staff time only
    Owner
    Co founder & CEO

    Smallest test

    Offer the defined pilot in the next five proposals.

    Why it works

    Publish a packaging page with three stages: Visibility (Charter Insights for one practice group, a fixed-length pilot), Enforcement (Charter firm-wide with client rules), and Agents (Alexandria and Gateway). Show what each includes, typical rollout time and who it suits; use "from" prices or a per-attorney range if the team is comfortable, otherwise "pilot from N weeks". Let the demo form ask which stage fits.

    A defined first step lowers the size of the first decision for a cautious firm, and the stages make expansion the expected path.

    Risks and how to handle them

    • Anchoring large firms too low

      Show pilot scope publicly and keep firm-wide pricing to the call.

    Builds on

    Evidence

    • Your websiteHomepage layout: the page body is rendered twice, so Charter, Alexandria, the testimonials, the success-story block and the news cards each appear two times; the whitepaper card appears only in the second copy and links to a Figma file, not a page on truthsystems.ai; one heading reads "Our Costumer Success Story"; an ILTACON card still says "Team Truth Systems will be at Booth 270, August 23–27 in Nashville"; the counters "276+ Prevented", "34 Lawyers" and "346 Agents" sit beside a "Real-Time Monitoring" label with no definition or time period.Source
    • Your websiteNo sitemap.xml (404) and an empty robots.txt; the site is a single Webflow page with no blog, pricing, product, use-case or comparison pages; LinkedIn is the only social profile linked, and there is no newsletter sign-up.Source
    • PressGeek in Review interview (October 2025): Charter runs as a browser extension across vendor AI tools and firms' own builds, positioned as platform-agnostic; risks described include an associate's memo drafted in an unapproved tool that contained fabricated content; early-stage firms start with outside-counsel-guideline alignment and access controls, while mature firms want to share evidence of controls with clients, so governance becomes "differentiators, not blockers"; usage data for client pitches and benchmarking was described as a possibility.Source
  • 13

    The reference firm's knowledge leader says clients want to know which tools were used, what they did and how much time they saved, and the founders describe mature firms wanting to share evidence of controls with clients. Charter Insights already tracks use down to the client and the matter. Intapp frames the gap well: a policy says what you plan to do, an audit log shows what you did.

    High impactHigh effort First result in 1 quarter Co founder & CEO

    First action

    Mock up one report from Charter Insights data and show it to the reference firm's knowledge leader.

    How to measure it

    Client reports sent

    Now
    –
    Target
    50 a quarter
    By
    2 quarters

    Steps

    1. 1

      Mock up

      One report from real, anonymized data.

      Co-founder & CEO 1 week

    2. 2

      Test with the firm

      What a client would want and what the firm will share.

      Co-founder & COO 2 weeks

    3. 3

      Build the export

      Per client or matter, PDF and link.

      Founding Engineer 4 weeks

    4. 4

      Add the footer line

      Optional "Governed by Truth Systems" with a link.

      Founding Engineer 1 day

    5. 5

      Pilot

      Two client relationships at one firm.

      Co-founder & COO 1 month

    6. 6

      Roll out

      Standard in the firm-wide plan.

      Co-founder & CEO 1 month

    First result
    1 quarter
    Cost
    About one month of engineering
    Owner
    Co founder & CEO

    Smallest test

    Hand-build one report for one client of the reference firm.

    Why it works

    Build a one-click client report from Charter Insights: for a client or matter, the AI tools used, the guideline rules applied, any blocked or redirected actions, and estimated hours saved, branded with the firm's name and a small "Governed by Truth Systems" line with a link. Pilot it with the reference firm on two client relationships, then make it a standard feature of the firm-wide plan.

    It turns governance into something firms can win work with, which raises the value of the product to the partner who owns the client. Every report sent also puts Truth Systems in front of in-house legal teams, who set the rules for many firms.

    Risks and how to handle them

    • Reports expose sensitive detail

      Firm reviews every report before sending; show counts and categories, never prompt text.

    • Firms remove the Truth Systems line

      Make it optional; value comes from the report being sent.

    Evidence

    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
    • PressGeek in Review interview (October 2025): Charter runs as a browser extension across vendor AI tools and firms' own builds, positioned as platform-agnostic; risks described include an associate's memo drafted in an unapproved tool that contained fabricated content; early-stage firms start with outside-counsel-guideline alignment and access controls, while mature firms want to share evidence of controls with clients, so governance becomes "differentiators, not blockers"; usage data for client pitches and benchmarking was described as a possibility.Source
    • Competitor researchIntapp's blog positions Intapp Terms for clients' outside counsel guidelines and argues "A policy statement tells a client what you plan to do. An audit log tells them what you did."Source
  • 14

    Clients are the ones writing the AI rules, approvals, data-location limits and bans, into outside counsel guidelines, and each client works with many firms. Once one firm sends a matter-level AI report, the in-house team has a reason to want the same proof from every firm on its panel.

    High impactMedium effort First result in 2 quarters Co founder & COO

    First action

    Write the in-house page and the template guideline paragraph.

    How to measure it

    Client-referred firms

    Now
    –
    Target
    5 a quarter
    By
    3 quarters

    Steps

    1. 1

      Write the page

      For in-house legal: what the report shows and why it matters.

      Co-founder & COO 1 week

    2. 2

      Draft template wording

      A guideline paragraph requesting AI usage evidence.

      Co-founder & COO 3 days

    3. 3

      Add the note

      A link on every client report.

      Founding Engineer 1 day

    4. 4

      Agree with firms

      Customers opt in to the note.

      Co-founder & CEO 2 weeks

    5. 5

      Handle introductions

      Founder call within 48 hours.

      Co-founder & CEO ongoing

    6. 6

      Reward

      Credit for the sending firm on conversion.

      Co-founder & COO quarterly

    First result
    2 quarters
    Cost
    Staff time and referral credits
    Owner
    Co founder & COO

    Smallest test

    Ask the reference firm whether one client would share the idea with another firm on its panel.

    Why it works

    On every client report (idea 13) add a short note for the recipient: "Want this from all your outside counsel?" linking to a page for in-house legal teams. That page explains the report, offers a template paragraph clients can add to their guidelines requesting AI usage evidence, and lets them introduce their panel firms. Track introductions and give the sending firm a thank-you credit.

    A request from a client moves a law firm faster than any sales call. It turns one customer's clients into a channel to many firms.

    Risks and how to handle them

    • Firms dislike a vendor pitching their clients

      Opt-in only, and the note credits the firm as the leader.

    Builds on

    Evidence

    • Y CombinatorLaunch post: "working with two law firms with $2 billion in revenue combined", helping "nearly 1,500 attorneys", "live and onboarding new law firms daily"; clients impose conflicting AI rules (approval requirements, data-location limits, outright bans) that are hard to enforce by hand; the ask is introductions to Big Law innovation, governance and infosec teams.Source
    • PressGeek in Review interview (October 2025): Charter runs as a browser extension across vendor AI tools and firms' own builds, positioned as platform-agnostic; risks described include an associate's memo drafted in an unapproved tool that contained fabricated content; early-stage firms start with outside-counsel-guideline alignment and access controls, while mature firms want to share evidence of controls with clients, so governance becomes "differentiators, not blockers"; usage data for client pitches and benchmarking was described as a possibility.Source
  • 15

    Buyers will meet Harmonic Security, which has a dedicated law-firm page, certifications and a self-paced demo, and Intapp, whose Terms product already manages outside counsel guidelines. The founders position Charter as platform-agnostic, covering every tool a firm uses, unlike closed legal AI ecosystems. None of this framing is on the site.

    Medium impactMedium effort First result in 2 months Co founder & CEO

    First action

    List the alternatives prospects named in the last ten demos.

    How to measure it

    Comparison-page demos

    Now
    –
    Target
    5 a month
    By
    2 quarters

    Steps

    1. 1

      List alternatives

      From demo notes.

      Co-founder & CEO 1 day

    2. 2

      Check facts

      Each alternative's own current pages.

      Co-founder & COO 2 days

    3. 3

      Write pages

      Fair tables and "works with" sections.

      Co-founder & CEO 1 week

    4. 4

      Legal review

      Claims and trademarks.

      Co-founder & COO 3 days

    5. 5

      Publish

      With dates and sources.

      Founding Engineer 1 day

    6. 6

      Refresh

      Quarterly.

      Co-founder & COO quarterly

    First result
    2 months
    Cost
    Staff time only
    Owner
    Co founder & CEO

    Smallest test

    Publish the guideline management vs enforcement page first.

    Why it works

    Publish three pages by category rather than attacking one brand: "AI data-protection tools vs matter-level governance", "Guideline management vs guideline enforcement", and "Governance inside one AI suite vs across all tools". Each gets a fair table (what each approach does well, where Truth Systems fits, how they work together, for example Alexandria connecting to Intapp). Date each page and cite sources.

    Category comparisons capture evaluation searches and help an innovation lead explain to a committee why this is a different purchase from a security tool they already own.

    Risks and how to handle them

    • Out-of-date claims

      Date each page and recheck quarterly.

    Builds on

    Evidence

    • Competitor researchHarmonic Security's law-firm page: "helps legal teams securely adopt AI"; lists SOC 2 Type 2, ISO 27001, HIPAA attestation and a public Trust Center; offers a self-paced demo and an "AI Policy Generator" tool; claims deployment "in minutes via Intune or JAMF".Source
    • Competitor researchIntapp's blog positions Intapp Terms for clients' outside counsel guidelines and argues "A policy statement tells a client what you plan to do. An audit log tells them what you did."Source
    • PressGeek in Review interview (October 2025): Charter runs as a browser extension across vendor AI tools and firms' own builds, positioned as platform-agnostic; risks described include an associate's memo drafted in an unapproved tool that contained fabricated content; early-stage firms start with outside-counsel-guideline alignment and access controls, while mature firms want to share evidence of controls with clients, so governance becomes "differentiators, not blockers"; usage data for client pitches and benchmarking was described as a possibility.Source
  • 16

    LinkedIn is the only social channel the site links, and the biggest news (the $4M round, Times Square, the Charter Insights launch) lives in individual LinkedIn posts, one of them on a founder's personal profile. There is no newsletter sign-up, so readers who like a post have nowhere to subscribe.

    Medium impactMedium effort First result in 1 month Co founder & CEO

    First action

    Add a newsletter sign-up to the homepage footer.

    How to measure it

    Law-firm subscribers

    Now
    –
    Target
    500
    By
    2 quarters

    Steps

    1. 1

      Add sign-up

      Footer and whitepaper page.

      Founding Engineer 2 hours

    2. 2

      Plan themes

      Eight weeks of post topics.

      Co-founder & CEO 1 day

    3. 3

      Post twice a week

      Alternating founders.

      Co-founder & CEO weekly

    4. 4

      Write the monthly email

      Anonymized patterns and one customer note.

      Co-founder & COO monthly

    5. 5

      Link to owned pages

      Every post points to the site.

      Co-founder & CEO ongoing

    6. 6

      Review

      Subscribers, replies and demos sourced.

      Co-founder & COO monthly

    First result
    1 month
    Cost
    Email tool from about $20 a month
    Owner
    Co founder & CEO

    Smallest test

    Send one email to the existing contact list and measure replies.

    Why it works

    Commit to two founder posts a week on one theme each (a client AI clause, a blocked-risk pattern, a customer quote) and a monthly email, "What we saw in law-firm AI this month", with anonymized patterns from Charter Insights. Add a sign-up to the homepage footer and the whitepaper page, and link each LinkedIn post to an owned page rather than to another post.

    Innovation and knowledge leaders at firms are a small, connected audience that reads LinkedIn closely. An owned list keeps them reachable regardless of the feed.

    Risks and how to handle them

    • Founders run out of time

      Batch a month of posts in one session.

    Evidence

    • Your websiteNo sitemap.xml (404) and an empty robots.txt; the site is a single Webflow page with no blog, pricing, product, use-case or comparison pages; LinkedIn is the only social profile linked, and there is no newsletter sign-up.Source
    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
  • 17

    Alexandria connects firm systems (Intapp, iManage, Aderant and Microsoft 365) and enforces agent identity and ethical walls. These are the systems law-firm IT already runs and whose partner programs and marketplaces firms browse when adding tools. Intapp is also moving into AI governance, so being a partner rather than only a rival matters.

    Medium impactMedium effort First result in 2 quarters Co founder & CEO

    First action

    Count which of the four systems each current customer runs.

    How to measure it

    Partner-sourced demos

    Now
    –
    Target
    3 a quarter
    By
    3 quarters

    Steps

    1. 1

      Prioritize

      Which system most customers use.

      Co-founder & CEO 1 day

    2. 2

      Apply

      Partner or marketplace program.

      Co-founder & CEO 2 weeks

    3. 3

      Build integration pages

      One per system on the site.

      Founding Engineer 1 week

    4. 4

      Co-write

      One joint article or webinar.

      Co-founder & COO 1 month

    5. 5

      Ask for introductions

      Firms piloting agents.

      Co-founder & CEO ongoing

    6. 6

      Track

      Partner-sourced pipeline.

      Co-founder & COO quarterly

    First result
    2 quarters
    Cost
    Possible partner program fees
    Owner
    Co founder & CEO

    Smallest test

    Publish one integration page and send it to a partner's channel contact.

    Why it works

    Apply to the partner or marketplace programs of each connected system, starting with the one most customers use. Build an integration page per system on truthsystems.ai (what Alexandria reads, what it enforces, setup time), and co-write one joint piece with a partner on ethical walls for agents. Ask each partner's channel team for introductions to firms piloting AI agents.

    Firms trust tools that work with what they already run, and partner listings are discovered by IT and knowledge teams during evaluation.

    Risks and how to handle them

    • Slow partner approvals

      Publish the integration pages first; they help on their own.

    Builds on

    Evidence

    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
    • Competitor researchIntapp's blog positions Intapp Terms for clients' outside counsel guidelines and argues "A policy statement tells a client what you plan to do. An audit log tells them what you did."Source
  • 18

    A February 2026 profile warns that a compliance tool that blocks legitimate work is "worse than no compliance tool at all". Charter blocks and redirects prompts in real time, so every unnecessary block costs a lawyer's goodwill, and lawyers' complaints reach the partners who renew the contract.

    High impactMedium effort First result in 1 month Founding Engineer

    First action

    Count how many current blocks are later overridden or appealed.

    How to measure it

    Blocks reported as wrong

    Now
    –
    Target
    Under 5%
    By
    2 quarters

    Steps

    1. 1

      Baseline

      Current override and appeal rates.

      Founding Engineer 2 days

    2. 2

      Add the button

      On every block and warning.

      Founding Engineer 1 week

    3. 3

      Review weekly

      Tune rules per firm.

      Co-founder & COO weekly

    4. 4

      Close the loop

      Tell the lawyer when their report changed a rule.

      Founding Engineer ongoing

    5. 5

      Send the monthly note

      Blocks, confirmed risks, fixes.

      Co-founder & COO monthly

    6. 6

      Use at renewal

      The trend in every renewal deck.

      Co-founder & CEO quarterly

    First result
    1 month
    Cost
    Engineering time
    Owner
    Founding Engineer

    Smallest test

    Add the button for one firm and review reports for two weeks.

    Why it works

    Add a one-click "this was fine" option on every block or warning, with an optional reason. Route reports to a weekly review that tunes rules per firm, and send each firm's innovation lead a monthly note: blocks, confirmed risks, false positives fixed, and median time to fix. Use the trend in renewal conversations.

    Lawyers accept guardrails they can push back on, and a falling false-positive rate is concrete evidence of value at renewal time.

    Risks and how to handle them

    • Lawyers dismiss real risks

      Reports never auto-unblock; they go to review.

    Evidence

    • PressHUGE Magazine feature (February 2026) flags rollout across law-firm tech stacks, where IT security teams may resist browser extensions, as "a non-trivial go-to-market challenge"; warns a tool that blocks legitimate work is "worse than no compliance tool at all"; and calls each new regulated vertical "essentially a new product launch".Source
    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
  • 19

    Truth Systems had a booth at ILTACON in Nashville in August, but the only trace on the site is a card that still invites visitors to the booth. ILTACON 2027 is already announced for August 8–12 at the same venue, and ILTA runs smaller events through the year. Events are where law-firm innovation and IT leaders meet vendors in person.

    Medium impactMedium effort First result in 1 quarter Co founder & COO

    First action

    Write a recap of what firms asked at ILTACON 2026 and send it to the contacts collected.

    How to measure it

    Pre-booked event meetings

    Now
    –
    Target
    25 for ILTACON 2027
    By
    August 2027

    Steps

    1. 1

      Send the 2026 recap

      To every contact from the booth.

      Co-founder & COO 2 days

    2. 2

      Build /events

      Upcoming shows and booking links.

      Founding Engineer 1 day

    3. 3

      Pick the calendar

      ILTA and legal-innovation events for the next year.

      Co-founder & COO 1 day

    4. 4

      Propose a session

      Joint talk with the reference firm.

      Co-founder & CEO per call for papers

    5. 5

      Pre-book

      Outreach six weeks before each show.

      Co-founder & COO per event

    6. 6

      Measure

      Meetings, demos and deals per event.

      Co-founder & COO per event

    First result
    1 quarter
    Cost
    Existing event budget
    Owner
    Co founder & COO

    Smallest test

    Send the ILTACON recap this week and count replies.

    Why it works

    Create /events with upcoming shows and a "book 20 minutes with us" link for each, opened six weeks before. After each event, publish a recap (the three questions firms asked most) and email it to everyone met. Plan ILTACON 2027 now: a speaking proposal with the reference firm, and a pre-booked meeting target.

    Pre-booked meetings convert far better than booth traffic, and recaps keep the event working for months.

    Risks and how to handle them

    • Event costs outrun results

      Keep only events that produce booked meetings.

    Builds on

    Evidence

    • Industryiltacon.org now links to an "ILTACON 2026 wrap up" and lists "Next Year: 8-12 AUGUST 2027" at Gaylord Opryland, Nashville, TN.Source
    • Your websiteHomepage layout: the page body is rendered twice, so Charter, Alexandria, the testimonials, the success-story block and the news cards each appear two times; the whitepaper card appears only in the second copy and links to a Figma file, not a page on truthsystems.ai; one heading reads "Our Costumer Success Story"; an ILTACON card still says "Team Truth Systems will be at Booth 270, August 23–27 in Nashville"; the counters "276+ Prevented", "34 Lawyers" and "346 Agents" sit beside a "Real-Time Monitoring" label with no definition or time period.Source

Big bets 2

Larger plays that can change the trajectory.

  • 20

    Charter Insights' launch line is "Everyone tracks how many AI tools firms buy. Charter Insights shows how they're actually used". The founders have raised usage data for benchmarking as a possibility. With nearly 1,500 attorneys covered, Truth Systems holds a view of actual AI use that surveys cannot match.

    High impactHigh effort First result in 2 quarters Co founder & CEO

    First action

    Ask current customers for consent to include aggregated, anonymized data.

    How to measure it

    Benchmark comparison requests

    Now
    –
    Target
    40
    By
    1 quarter after launch

    Steps

    1. 1

      Get consent

      Data-use terms with each firm.

      Co-founder & COO 1 month

    2. 2

      Define measures

      Ten stable, comparable metrics.

      Co-founder & CEO 2 weeks

    3. 3

      Build the pipeline

      Aggregation with minimum group sizes.

      Founding Engineer 1 month

    4. 4

      Write the report

      Findings, charts and method.

      Co-founder & CEO 1 month

    5. 5

      Launch

      Webinar, legal press and LinkedIn.

      Co-founder & COO 2 weeks

    6. 6

      Offer comparisons

      Private benchmark for any firm.

      Co-founder & CEO ongoing

    First result
    2 quarters
    Cost
    About two months of founder and engineering time
    Owner
    Co founder & CEO

    Smallest test

    Publish one statistic from aggregate data on LinkedIn and see if legal media pick it up.

    Why it works

    Publish a yearly (then twice-yearly) report: share of attorneys using AI weekly, which tasks, approved versus unapproved tools, the most common client-rule conflicts, and blocked-risk categories, all aggregated across consenting firms with minimum group sizes. Release it with a webinar and offer each participating firm a private comparison against the benchmark.

    Original data earns press, conference slots and citations in legal media, and a private comparison gives every firm, customer or not, a reason to talk.

    Risks and how to handle them

    • Too few firms for a credible sample

      Add a short survey of non-customers and label sources clearly.

    • Confidentiality concerns

      Only aggregate figures with minimum group sizes; firms review the method.

    Builds on

    Evidence

    • Your websiteHomepage: H1 "Truth Systems. Govern everything, unlock anything."; products Charter (a browser and desktop agent that checks prompts against firm and client rules), Alexandria (an MCP gateway that connects Intapp, iManage, Aderant and Microsoft 365 and enforces agent identity and ethical walls) and Charter Insights (AI use "down to the client and the matter"); one call to action, "Book a demo" (a Typeform), plus an info@ email and LinkedIn; testimonials from three leaders at Arnall Golden Gregory (Managing Partner, Chief Knowledge and Innovation Officer, Director of Information Governance), one saying clients want to know which tools were used, what they did and how much time they saved; "We raised $4M", led by Gradient with Lightspeed, F-Prime and Y Combinator.Source
    • PressGeek in Review interview (October 2025): Charter runs as a browser extension across vendor AI tools and firms' own builds, positioned as platform-agnostic; risks described include an associate's memo drafted in an unapproved tool that contained fabricated content; early-stage firms start with outside-counsel-guideline alignment and access controls, while mature firms want to share evidence of controls with clients, so governance becomes "differentiators, not blockers"; usage data for client pitches and benchmarking was described as a possibility.Source
    • Y CombinatorLaunch post: "working with two law firms with $2 billion in revenue combined", helping "nearly 1,500 attorneys", "live and onboarding new law firms daily"; clients impose conflicting AI rules (approval requirements, data-location limits, outright bans) that are hard to enforce by hand; the ask is introductions to Big Law innovation, governance and infosec teams.Source
  • 21

    Gateway already does the hard part: it splits a claim into statements, finds evidence in the sources supplied and returns supported, refuted or not enough evidence. Fabricated content in legal drafts is the fear lawyers talk about most, yet Gateway today is only available inside a customer's own cloud account, delivered at onboarding.

    High impactHigh effort First result in 1 quarter Founding Engineer

    First action

    Decide the limits (public sources only, size, retention) and write the page copy.

    How to measure it

    Tool-sourced demos

    Now
    –
    Target
    15 a month
    By
    2 quarters after launch

    Steps

    1. 1

      Set limits

      Public sources only, size caps, no retention.

      Co-founder & COO 1 week

    2. 2

      Host a sandbox

      Isolated deployment for public use.

      Founding Engineer 3 weeks

    3. 3

      Build the page

      Paste, upload, ruling view.

      Founding Engineer 2 weeks

    4. 4

      Add the hand-off

      Demo link and "your own cloud" message.

      Co-founder & CEO 1 day

    5. 5

      Seed it

      Share with legal-tech communities and law school clinics.

      Co-founder & CEO 1 month

    6. 6

      Watch use

      Checks, accuracy feedback, demos.

      Founding Engineer weekly

    First result
    1 quarter
    Cost
    Hosting and model usage, capped by daily limits
    Owner
    Founding Engineer

    Smallest test

    Run ten public briefs through Gateway by hand and publish the results as a case study.

    Why it works

    Host a limited, free version on truthsystems.ai: a lawyer pastes a paragraph and uploads the public sources it relies on (cases, statutes, a public filing), and gets a statement-by-statement ruling. No confidential documents, with clear limits on size and retention. Each result ends with "Run this on your firm's own documents, inside your own cloud" and a demo link.

    A useful free tool spreads lawyer to lawyer and shows the product working in seconds, and it reaches the associates and knowledge lawyers who influence what the firm buys.

    Risks and how to handle them

    • Lawyers paste confidential text

      Clear warnings, no storage, and a firm deployment as the answer for real documents.

    • A wrong ruling hurts credibility

      Label it a preview and show the evidence for every verdict.

    Builds on

    Evidence

    • Your docsdocs.truthsystems.ai documents "Gateway", a real-time hallucination detection service that splits a claim into statements, retrieves evidence from your sources and returns a verdict (supported, refuted or not enough evidence); it runs in the customer's own AWS or Azure account, with the SDK and Terraform delivered by SFTP at onboarding; six pages plus an OpenAPI spec. Gateway is not mentioned on the homepage.Source
    • PressGeek in Review interview (October 2025): Charter runs as a browser extension across vendor AI tools and firms' own builds, positioned as platform-agnostic; risks described include an associate's memo drafted in an unapproved tool that contained fabricated content; early-stage firms start with outside-counsel-guideline alignment and access controls, while mature firms want to share evidence of controls with clients, so governance becomes "differentiators, not blockers"; usage data for client pitches and benchmarking was described as a possibility.Source

Wildcards 1

Unexpected experiments, each with a cheap way to test it.

  • 22

    Truth Systems' YC profile describes law firms as its initial focus among regulated industries, and a 2026 profile warns that each new vertical is "essentially a new product launch". The core idea, client-specific rules applied to every AI interaction, fits any firm that works under client engagement terms.

    Medium impactMedium effort First result in 2 quarters Co founder & CEO

    First action

    List three adjacent segments where clients set rules for their advisers, and one warm introduction for each.

    How to measure it

    Pilot converted to paid

    Now
    –
    Target
    1 paid design partner
    By
    2 quarters

    Steps

    1. 1

      Shortlist segments

      Three with client-imposed adviser terms.

      Co-founder & CEO 1 week

    2. 2

      Find a partner

      Warm introductions from investors and customers.

      Co-founder & CEO 1 month

    3. 3

      Map the rules

      Their client terms into Charter policies.

      Co-founder & COO 2 weeks

    4. 4

      Run the pilot

      90 days, minimal product changes.

      Founding Engineer 90 days

    5. 5

      Measure

      Blocks, usage, willingness to pay.

      Co-founder & COO monthly

    6. 6

      Decide

      Expand, pause or drop.

      Co-founder & CEO 1 day

    First result
    2 quarters
    Cost
    Founder time
    Owner
    Co founder & CEO

    Smallest test

    Five discovery calls in one segment before any pilot.

    Why it works

    Pick one adjacent professional-services segment where clients impose engagement terms on their advisers, find one design partner through the reference firm's or investors' networks, and run a 90-day pilot using Charter unchanged except for terminology. Publish nothing until the pilot shows the same pain and willingness to pay; then decide whether to build a second landing page.

    A small, cheap test tells the team whether the engine travels before any rebuild, and gives investors a credible expansion story.

    Risks and how to handle them

    • Distraction from the law-firm core

      One partner only, with a fixed end date.

    Evidence

    • Y CombinatorY Combinator profile: Summer 2025 batch, founded 2023, team of 6, San Francisco, no open jobs posted; the company describes its initial focus as law firms and other regulated industries.Source
    • PressHUGE Magazine feature (February 2026) flags rollout across law-firm tech stacks, where IT security teams may resist browser extensions, as "a non-trivial go-to-market challenge"; warns a tool that blocks legitimate work is "worse than no compliance tool at all"; and calls each new regulated vertical "essentially a new product launch".Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableTalk

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on November 10, 2026, and cites them throughout. Truth Systems did not commission, review or endorse it, and Programmable is not affiliated with Truth Systems. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how Truth Systems runs its business.

Something wrong, or do you represent Truth Systems? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 307 ideas

    Trust page and legal pages, a clean single-render homepage, metadata, defined counters, an owned whitepaper page, lighter video and the first published customer story.

  2. Days 31 to 609 ideas

    Product pages and a sitemap, Gateway on the site, the client AI clause guide, the IT rollout kit, a packaging page, comparison pages, a LinkedIn and newsletter rhythm, integration listings and a false-positive loop.

  3. Days 61 to 906 ideas

    Client-facing AI reports and the referral loop they create, event follow-through toward ILTACON 2027, the benchmark report, a free claim checker and a next-vertical pilot.

The research behind the plan

2 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value transparency they can show clients about how client data is protected. The most cited problem: client AI rules that conflict: approvals, data-location limits and outright bans.

  • Stopping and redirecting data-leakage risks as they happen
  • Policies that sit unused on an intranet
  • In their words: “outside counsel guidelines”

Market

Competitive landscape

3 competitors compared: Harmonic Security, Intapp and Closed legal AI suites.

  • Gap to exploit: Proof a firm can send its clients about AI use on their matters
  • Harmonic Security: Security-led, not built around client guidelines and matters
  • Intapp: Broad suite; prompt-level enforcement is not its core

From the team that wrote this playbook

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  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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