WorkOS sells bottom-up and has no formal sales segmentation, and a Growth PM is to strengthen the product-qualified lead motion. The pricing makes the right signal obvious: AuthKit is free to a million users, and money starts when a customer's own enterprise customer turns on SSO or Directory Sync at $125 a connection. The first connection is the moment that customer starts selling to enterprises.
First action
Pull the accounts that created a first connection in the last 90 days and see how many an AE ever talked to.
How to measure it
First-connection accounts reaching 5+ connections within 6 months
- Now
- –
- Target
- 30%
- By
- 2 quarters
Steps
Size the signal
First connections per month over the last year, and how many grew past five.
PM, Growth 1 day
Add the trigger
First SSO or Directory Sync connection fires an event to the pipeline.
GTM Engineer 2 days
Enrich and route
Score the account and assign an AE within one business day.
GTM Engineer 2 days
Write the offer
The 20-minute enterprise checklist review and a follow-up email.
Account Executives 1 day
Run it
AEs contact every routed account.
Account Executives ongoing
Compare cohorts
Connection growth for contacted vs. uncontacted accounts.
PM, Growth monthly
Run this outreach. The sequence sent for you: addresses found and verified, replies routed to your CRM. Usually live within days.
Book a working sessionWhy it works
When an account creates its first SSO or Directory Sync connection, the GTM Engineer's pipeline enriches it and routes it to an AE within one business day with context: the account's product, the identity provider their customer uses, and how many organisations they have. The AE's offer is practical: a 20-minute review of the enterprise checklist their next deals will ask for (SCIM, audit logs, admin portal, custom domain).
A company that has just closed its first enterprise customer will close more, and each one is another connection. Reaching it at that moment, with help rather than a pitch, sets up the expansion the Account Manager is hired to run.
Ready to use
EmailFirst connection email
Subject: Your first enterprise SSO connection is live
Hi {first_name},
I saw {company} just connected its first customer through {idp}. Congratulations on the enterprise deal.
The next enterprise buyers usually ask for the same few things: user provisioning (SCIM), audit logs, an admin portal for their IT team and your own domain on the login page. If it helps, I can walk your team through that list in 20 minutes and point out what is already switched on.
Pick a time here: {calendar_link}
{ae_name}, WorkOSRisks and how to handle them
Developers dislike sales contact
Lead with the checklist review and let the developer choose a time; no calls without consent.
Too many small accounts
Route by fit score and send the rest an automated checklist email.
Evidence
- HiringSales - Account Executive (San Francisco): "WorkOS has a strong bottoms-up, developer-focused GTM motion, and we're growing our lean sales team to complement it"; AEs from 2 to 10 years' experience; "We don't have formal sales segmentation: customer coverage is fluid"; AEs are to "test outreach, messaging, and sales approaches" and "help develop repeatable practices".Source
- HiringProduct Manager - Growth: own "activation, adoption, monetization, expansion, and retention across the platform", "build and scale a product experimentation program", "improve onboarding and reduce time-to-value", "work with Marketing to improve acquisition and attribution" and "partner with Sales to strengthen the product-qualified lead motion and enterprise expansion path".Source
- Your websitePricing: AuthKit is free up to 1 million users, then $2,500 a month per additional million; Single Sign-On and Directory Sync are $125 per connection per month for 1-15 connections, falling to $65 at 51-100; Radar is free for 1,000 checks, then $100 per 50,000; a custom domain is $99 a month; annual credits add discounts and migration help. The page has no H1 heading and no meta description, and its server-rendered calculator text reads "$0 / month vs $100 to build it yourself".Source
- HiringGTM Engineer: maintain "our core enrichment pipeline: the workflows that take a new signup or a conference attendee list and return a fully enriched, scored, and Salesforce-upserted record", built on Cargo, Clay, Snowflake, Apollo, Linkup and Exa; own fit scoring.Source