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  • The brief
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  • This week · 6
  • This quarter · 9
  • Big bets · 3
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Generated Oct 23, 2026
  1. Programmable
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growth playbook · Oct 23, 2026

xpeng.com (opens in a new tab)

XPENG growth playbook

Diagnosis

XPENG launched in Mexico in March 2026 with the G6 and G9 and is now hiring a PR manager, an event and retail marketing manager and a dealer specialist in Mexico City, plus its first HR manager in Brazil.

The Mexico site is complete and in Spanish, but it is missing from the language map that tells Google which country page to show, its events are behind a sign-in, some dealer entries are incomplete and its FAQ answers are not in the page HTML.

This playbook fixes those first, then ties PR, creators, events and pop-ups to test drives, raises dealer follow-up, answers charging and update questions, and turns Mexico into a launch kit for Brazil and Colombia. Search and site findings come from fetches made from the US; country-specific results should be checked from Mexico.

Growth Score

7/10

Biggest Opportunity

Connect the new Mexico PR and event work to a site that search engines serve to Mexicans, and measure all of it by test drives.

Biggest Risk

Established brands advertise heavily in Mexico, and a new brand loses momentum if launch attention lands on the wrong country site or a slow dealer reply.

01

Start here

The three moves to make first. Each one is written up in full below.

  1. 1

    Put XPENG México on the language map, so Mexican searches land on the Mexican site

    Add the es-MX line to the shared hreflang template.

    High impact First result in 1 month
  2. 2

    Open the Mexico events page to everyone, in Spanish

    List the next three Mexican events on the page.

    High impact First result in 1 month
  3. 3

    Measure PR and events by test drives: one tracked path from coverage to dealer

    Create tracked links for this month's press and creator posts.

    High impact First result in 1 month

02

Your idea portfolio

21 ideas, grouped by when to run them. Open any idea for how to run it: the steps, who to approach, copy you can use, and how to measure it.

  • 7 ideas are marked Unexpected: plays you are unlikely to have tried.

Every idea placed by the effort it takes against the impact it could have. Quick wins sit top left; select a number to open that idea. The filters below narrow the list by status, timing, category and what Programmable can build.

Effort vs impactEach number is an idea. Select one to open it.
Impact →
Quick wins · 3Big bets · 8Fill-ins · 10Reconsider · 0
Effort →

Showing 21 of 21 ideas

This week 6

Quick wins with a clear first action.

  • 01

    XPENG has a full Spanish site for Mexico at /mx, with Mexican prices, dealers and test drives. But the hreflang list that tells Google which country page to show (34 locales on both the global and the Mexico homepage) includes Spain, Costa Rica and the Dominican Republic and leaves Mexico out. A Mexican searcher can be shown the Spanish, Costa Rican or global English site, with the wrong models, prices and dealers, just as the new Mexico PR and event team starts sending people to search for XPENG.

    High impactLow effort First result in 1 month Global Website Team

    First action

    Add the es-MX line to the shared hreflang template.

    How to measure it

    Share of Mexican search clicks landing on /mx

    Now
    –
    Target
    Over 90%
    By
    60 days

    Steps

    1. 1

      Add the locale

      es-MX in the shared hreflang template.

      Global Website Team 2 hours

    2. 2

      Self-references

      Every /mx page lists itself and its global equivalent.

      Global Website Team 1 day

    3. 3

      Check other markets

      Any live country site missing from the list.

      Global Website Team 1 day

    4. 4

      Validate

      Search Console international targeting report.

      Global Website Team 1 week

    5. 5

      Test searches

      Brand and model searches from Mexico.

      Event & Retail Marketing Manager 1 week

    6. 6

      Tag campaigns

      UTM codes on all PR and event links to /mx.

      Public Relations Manager 2 days

    7. 7

      Review

      Landing pages by country monthly.

      Global Website Team monthly

    First result
    1 month
    Cost
    $0
    Owner
    Global Website Team

    Smallest test

    Add es-MX to the homepage set and compare Mexican landing pages in Search Console after four weeks.

    Why it works

    Add es-MX (www.xpeng.com/mx) to the hreflang set on every locale's pages, give every /mx page a self-referencing alternate, and do the same for the Mexico model, test drive and dealer pages. Then check Google Search Console by country for a month and make sure the Mexico pages are the ones served for "XPENG", "XPENG G6" and "XPENG México" searches in Mexico.

    Search is where launch publicity turns into test drives. Each Mexican visitor who lands on the right page sees peso prices, nearby dealers and a test drive form instead of a site for another country.

    Ready to use

    ChecklistMexico language map check

    [ ] es-MX in hreflang on the global homepage
    [ ] es-MX on every locale's pages
    [ ] /mx pages list themselves and x-default
    [ ] Model, test drive and dealer pages covered
    [ ] Search Console shows /mx for Mexican brand searches
    [ ] PR and event links carry UTM codes

    Risks and how to handle them

    • Other markets missed

      Audit the list whenever a country site launches.

    • Results vary by searcher

      Check from Mexico, not from headquarters.

    Evidence

    • Your websiteXPENG México (www.xpeng.com/mx, checked October 22, 2026): a Spanish site (html lang "es", internal language es-MX) for the G6 and G9 with test drive booking, a dealer locator and a configurator. The language alternates (hreflang) on both the global homepage and the Mexico homepage list 34 locales, including es-ES (Spain), es-CR (Costa Rica) and es-DO (Dominican Republic), but no es-MX entry, so the Mexico site is outside the language map that tells Google which page to show in which country. Mexico does appear in the site's country selector.Source
    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
    • News coverageCnEVPost (March 27, 2026): XPENG entered Mexico on March 26 with the G6 (819,900 to 919,900 pesos) and G9 (1,099,900 to 1,259,900 pesos), three local dealer partners in Mexico City, Guadalajara and Monterrey, first stores from April 6 and a 1,000 square metre parts warehouse. Latin America plan: Mexico, Brazil and Colombia as core markets in 2026, Chile and Argentina in 2027, full regional coverage by 2028. XPENG's sales network has more than 1,000 outlets in 60 countries.Source
  • 02

    The Event & Retail Marketing Manager will run test drives, launches and showcases, but the Mexico events page has an English title and description and asks visitors to sign in to see events. People who hear about an event in the press or from a creator cannot find it.

    High impactLow effort First result in 1 month Event & Retail Marketing Mana…

    First action

    List the next three Mexican events on the page.

    How to measure it

    Registrations

    Now
    –
    Target
    300 a month
    By
    90 days

    Steps

    1. 1

      Spanish title

      And description.

      Global Website Team 1 hour

    2. 2

      Public list

      No sign-in to view.

      Global Website Team 1 week

    3. 3

      Add events

      Next three.

      Event & Retail Marketing Manager 1 day

    4. 4

      Registration

      Short form routed to dealers.

      Event & Retail Marketing Manager 1 week

    5. 5

      Link it

      Homepage and model pages.

      Global Website Team 1 day

    6. 6

      Measure

      Registrations and attendance.

      Event & Retail Marketing Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    Event & Retail Marketing Manager

    Smallest test

    Publish one event openly and compare registrations with the last one.

    Why it works

    Show upcoming Mexican events without sign-in, with city, date, model and a registration form; give the page a Spanish title and description; link it from the homepage and model pages; ask for sign-in only to register if needed.

    Events are the brand's main way to put people in the car, and a public list turns PR coverage into registrations.

    Risks and how to handle them

    • Low attendance after sign-up

      Send reminders by WhatsApp and email.

    Evidence

    • Your websiteMexico events page: the title is "XPENG - Official Website | XPENG Motors – XPENG (MX)-EVENTS" and the description is the generic English "Welcome to the official website of XPENG Motors..."; the visible content is "Próximos eventos en todo el mundo" and "Inicia sesión para ver más eventos" (sign in to see more events).Source
    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
  • 03

    The PR Manager is asked to "measure the impact of PR on the sales funnel (Leads/Test Drives)", and the Event & Retail Marketing Manager to prove event ROI. The Mexico site has a test drive form, but there is no way to tell which article, creator or event sent the booking.

    High impactLow effort First result in 1 month Public Relations Manager

    First action

    Create tracked links for this month's press and creator posts.

    How to measure it

    Bookings with source attached

    Now
    –
    Target
    80%
    By
    60 days

    Steps

    1. 1

      Link plan

      One code per outlet, creator and event.

      Public Relations Manager 1 day

    2. 2

      Form field

      How did you hear about us.

      Global Website Team 1 day

    3. 3

      Pass to dealers

      Source travels with the lead.

      Network Development Manager 1 week

    4. 4

      Monthly report

      Test drives and orders by source.

      Public Relations Manager monthly

    5. 5

      Share with HQ

      Global-local alignment.

      Public Relations Manager monthly

    6. 6

      Reallocate

      Budget to what converts.

      Country Manager, XPENG México quarterly

    First result
    1 month
    Cost
    $0
    Owner
    Public Relations Manager

    Smallest test

    Track one month of creator posts.

    Why it works

    Give every press release, creator and event its own tracked link and a "how did you hear about us" field on the test drive form; pass the source to the dealer with the lead; report test drives and orders by source every month.

    It turns PR from coverage counts into sales results and shows which media and creators to keep.

    Risks and how to handle them

    • Dealers do not record outcomes

      Make the source field required in the dealer CRM.

    Evidence

    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
    • Your websiteXPENG México (www.xpeng.com/mx, checked October 22, 2026): a Spanish site (html lang "es", internal language es-MX) for the G6 and G9 with test drive booking, a dealer locator and a configurator. The language alternates (hreflang) on both the global homepage and the Mexico homepage list 34 locales, including es-ES (Spain), es-CR (Costa Rica) and es-DO (Dominican Republic), but no es-MX entry, so the Mexico site is outside the language map that tells Google which page to show in which country. Mexico does appear in the site's country selector.Source
    • Your websiteMexico dealer locator ("Distribuidores XPENG en México"): centers, stores, service and delivery points in Mexico City, the State of Mexico, Guadalajara, Monterrey, León, Morelia and Villahermosa; several entries list no phone number or hours, and Morelia appears twice.Source
  • 04

    The XPERT Specialist will audit dealers against customer experience standards. On the site's dealer locator, several Mexican locations show no phone number or hours and Morelia appears twice, so a buyer ready to visit may not know when or how.

    Medium impactLow effort First result in 2 weeks XPERT Specialist

    First action

    List the entries with missing fields.

    How to measure it

    Locator actions

    Now
    –
    Target
    +30%
    By
    60 days

    Steps

    1. 1

      Audit entries

      Missing fields and duplicates.

      XPERT Specialist 1 day

    2. 2

      Collect details

      From each dealer.

      XPERT Specialist 1 week

    3. 3

      Update

      In the site CMS.

      Global Website Team 2 days

    4. 4

      Add WhatsApp

      Click to chat.

      Global Website Team 2 days

    5. 5

      Audit monthly

      Part of the XPERT checklist.

      XPERT Specialist monthly

    6. 6

      Track

      Call and map clicks.

      Global Website Team monthly

    First result
    2 weeks
    Cost
    $0
    Owner
    XPERT Specialist

    Smallest test

    Fix the three entries with no phone today.

    Why it works

    Give every location an address, phone, WhatsApp, hours, map link and services (sales, service, delivery), remove duplicates, and make the locator part of the XPERT audit checklist.

    The locator is the last step before a showroom visit; missing details lose buyers at the finish line.

    Risks and how to handle them

    • Dealers change hours

      Ask dealers to confirm each month.

    Evidence

    • Your websiteMexico dealer locator ("Distribuidores XPENG en México"): centers, stores, service and delivery points in Mexico City, the State of Mexico, Guadalajara, Monterrey, León, Morelia and Villahermosa; several entries list no phone number or hours, and Morelia appears twice.Source
    • HiringXPERT Specialist (Mexico City, posted October 15, 2026): the bridge "between Corporate Headquarters and the authorized Dealer Network", running field audits of "Customer Experience (CX) corporate standards", coaching dealer staff, making "video tutorials, product walkthroughs" on camera, and analysing "dealer performance scorecards, and customer feedback data".Source
  • 05

    The Mexico sitemap lists a page called "prueba-technology-template" and 35 news posts whose addresses are ID strings. Search engines index the template, and news URLs with no words tell searchers and AI assistants nothing.

    Medium impactLow effort First result in 1 month Global Website Team

    First action

    Remove the template page from the sitemap.

    How to measure it

    News pages with search clicks

    Now
    –
    Target
    +25%
    By
    90 days

    Steps

    1. 1

      Remove template

      Sitemap and noindex.

      Global Website Team 1 hour

    2. 2

      Slug format

      Spanish words from titles.

      Global Website Team 1 day

    3. 3

      Redirect

      ID URLs to slugs.

      Global Website Team 2 days

    4. 4

      Tag

      Model and topic.

      Public Relations Manager 1 day

    5. 5

      Check other locales

      Same template pages.

      Global Website Team 1 day

    6. 6

      Monitor

      Search Console.

      Global Website Team monthly

    First result
    1 month
    Cost
    $0
    Owner
    Global Website Team

    Smallest test

    Remove the template page today.

    Why it works

    Remove the template page from the sitemap (and noindex it), give news posts Spanish slugs with redirects from the IDs, and add publication dates and model tags.

    A clean sitemap focuses search on real pages, and readable addresses help launch coverage rank.

    Risks and how to handle them

    • Broken links

      Keep permanent redirects.

    Evidence

    • Your websiteMexico sitemap: about 75 URLs. G6 and G9 model pages, home charging, warranty, maintenance, XCARE and FAQ pages, 35 news posts whose addresses are ID strings (e.g. /mx/news/019fa6924fd8...), and a page called "/mx/technology/prueba-technology-template". The FAQ page's server HTML carries its title and description but not the questions and answers, and has no FAQ structured data.Source
    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
  • 06

    The Mexico G6 page notes that Spanish voice control "se integrará posteriormente de forma automática" (will be added later). Buyers who read that will ask dealers when, and owners will wait for it. The PR team tracks public sentiment about the product.

    Medium impactLow effort First result in 1 month After sales Manager

    First action

    Agree the approved wording with headquarters.

    How to measure it

    Owner satisfaction with updates

    Now
    –
    Target
    +10 points
    By
    2 quarters

    Steps

    1. 1

      Approved wording

      With HQ product team.

      After-sales Manager, Mexico 1 week

    2. 2

      Update page

      Mexico OTA page.

      Global Website Team 1 week

    3. 3

      Dealer brief

      One answer for all dealers.

      XPERT Specialist 1 week

    4. 4

      Owner notice

      In app and email at release.

      After-sales Manager, Mexico at release

    5. 5

      Media note

      Release announcement.

      Public Relations Manager at release

    6. 6

      Track

      Questions and sentiment.

      Public Relations Manager monthly

    First result
    1 month
    Cost
    $0
    Owner
    After sales Manager, Mexico

    Smallest test

    Brief dealers with the approved answer this week.

    Why it works

    Add a short over-the-air update page for Mexico listing what is coming (including Spanish voice), approximate timing only when confirmed, and how owners will be told. Give dealers the same answer, and send owners an in-app and email note on release.

    Clear expectations prevent disappointment, and the release becomes a positive news moment for owners and media.

    Risks and how to handle them

    • Timing slips

      Publish dates only when confirmed.

    Evidence

    • Your websiteMexico G6 page: up to 525 km range (WLTP), 800-volt charging with 20-80% "en 12 minutos", observed in a test in Mexico on a 240 kW charger; four-zone voice control with the note "el idioma español se integrará posteriormente de forma automática" (Spanish will be added later automatically). Three versions: Long Range, Performance AWD and Black Edition Performance AWD (MY2026).Source
    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
    • Your websiteGlobal homepage: models G9L, L03, X9, P7+, G9, G6 and P7; "XPILOT ASSIST, Xmart OS and OTA keep evolving – backed by Euro NCAP five-star safety"; a Physical AI section for AI cars, the Iron robot, flying cars and the Turing AI chip. www.xpeng.com/br returns a 404 page.Source

This quarter 9

The core plays for the next three months.

  • 07

    The PR Manager owns press-car loans and media test drives, and both Mexico roles are measured on coverage and funnel impact. The G6 page already cites a 12-minute 20-80% charge observed in a test in Mexico.

    High impactMedium effort First result in 1 quarter Public Relations Manager

    First action

    List 20 target outlets and reviewers.

    How to measure it

    Media-sourced test drives

    Now
    –
    Target
    150 a quarter
    By
    2 quarters

    Steps

    1. 1

      List outlets

      20 targets.

      Public Relations Manager 1 week

    2. 2

      Fleet

      Cars per city.

      Country Manager, XPENG México 1 month

    3. 3

      Route kit

      Charging stops and story angles.

      Public Relations Manager 2 weeks

    4. 4

      Loans

      Rolling schedule.

      Public Relations Manager ongoing

    5. 5

      Track

      Links in reviews.

      Public Relations Manager ongoing

    6. 6

      Report

      Coverage and test drives.

      Public Relations Manager monthly

    First result
    1 quarter
    Cost
    Fleet and logistics
    Owner
    Public Relations Manager

    Smallest test

    Loan two cars for a week to two outlets.

    Why it works

    Run a rolling press fleet in Mexico City, Guadalajara and Monterrey, with week-long loans, a road-trip route between cities with charging stops, and a tracked link in every review. Report coverage, share of voice and test drives per outlet.

    Long-form reviews from trusted outlets do more for a new brand than ads, and tracked links show which ones sell.

    Risks and how to handle them

    • Negative reviews

      Brief reviewers well and answer issues openly.

    Evidence

    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
    • Your websiteMexico G6 page: up to 525 km range (WLTP), 800-volt charging with 20-80% "en 12 minutos", observed in a test in Mexico on a 240 kW charger; four-zone voice control with the note "el idioma español se integrará posteriormente de forma automática" (Spanish will be added later automatically). Three versions: Long Range, Performance AWD and Black Edition Performance AWD (MY2026).Source
    • News coverageCnEVPost (March 27, 2026): XPENG entered Mexico on March 26 with the G6 (819,900 to 919,900 pesos) and G9 (1,099,900 to 1,259,900 pesos), three local dealer partners in Mexico City, Guadalajara and Monterrey, first stores from April 6 and a 1,000 square metre parts warehouse. Latin America plan: Mexico, Brazil and Colombia as core markets in 2026, Chile and Argentina in 2027, full regional coverage by 2028. XPENG's sales network has more than 1,000 outlets in 60 countries.Source
  • 08

    The PR post asks for long-term creator partnerships with tech, automotive and lifestyle creators, tracked by ROI. Rivals such as MG and BYD advertise widely in Mexico; a new brand wins on trusted explanations of its technology.

    High impactMedium effort First result in 2 quarters Public Relations Manager

    First action

    Shortlist 30 Mexican creators by audience fit.

    How to measure it

    Test drives from creators

    Now
    –
    Target
    100 a month
    By
    2 quarters

    Steps

    1. 1

      Shortlist

      30 creators.

      Public Relations Manager 2 weeks

    2. 2

      Sign

      10 to 15.

      Public Relations Manager 1 month

    3. 3

      Brief

      Technology sessions.

      Public Relations Manager 2 weeks

    4. 4

      Loan cars

      One month each.

      Country Manager, XPENG México ongoing

    5. 5

      Track

      Links and codes.

      Public Relations Manager ongoing

    6. 6

      Review

      Renew the best.

      Public Relations Manager quarterly

    First result
    2 quarters
    Cost
    Creator fees and cars
    Owner
    Public Relations Manager

    Smallest test

    Sign three creators for a pilot month.

    Why it works

    Sign 10 to 15 creators for six months each: automotive reviewers, tech explainers and EV owners. Give each a car for a month, a technology briefing and a tracked link; measure test drives, not views.

    Creators who live with the car explain charging, XPILOT ASSIST and the cabin better than ads, and long contracts build credibility.

    Risks and how to handle them

    • Disclosure rules

      Label all paid content clearly.

    Evidence

    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
    • Competitor researchRivals' own Mexican homepages: BYD México, "Autos eléctricos e híbridos enchufables: Sedan y SUV"; MG Motor México, combustion, hybrid and electric models with a quote tool, promotions, reviews, test drive booking and a loyalty program in the main menu.Source
    • HiringXPERT Specialist (Mexico City, posted October 15, 2026): the bridge "between Corporate Headquarters and the authorized Dealer Network", running field audits of "Customer Experience (CX) corporate standards", coaching dealer staff, making "video tutorials, product walkthroughs" on camera, and analysing "dealer performance scorecards, and customer feedback data".Source
  • 09

    The XPERT Specialist will audit dealers and analyse scorecards and customer feedback. Test drive and event leads from the site go to dealers, where speed and quality of follow-up decide the sale.

    High impactMedium effort First result in 1 quarter XPERT Specialist

    First action

    Measure current time to first contact for one week of leads.

    How to measure it

    First contact

    Now
    –
    Target
    Under 2 hours
    By
    1 quarter

    Steps

    1. 1

      Baseline

      One week of leads.

      XPERT Specialist 1 week

    2. 2

      Add measures

      Scorecard.

      Network Development Manager 2 weeks

    3. 3

      Mystery shop

      Monthly per dealer.

      XPERT Specialist monthly

    4. 4

      Coach

      Short videos.

      XPERT Specialist monthly

    5. 5

      Share results

      Dealer meetings.

      Network Development Manager monthly

    6. 6

      Reward

      Top dealers get event priority.

      Country Manager, XPENG México quarterly

    First result
    1 quarter
    Cost
    Staff time
    Owner
    XPERT Specialist

    Smallest test

    Mystery-shop three dealers this month.

    Why it works

    Add three web-lead measures to the scorecard: time to first contact, test drive completion and conversion to order. Mystery-shop each dealer's web response monthly and coach on the gaps with short videos.

    For a new brand, the dealer's first reply is the brand experience.

    Risks and how to handle them

    • Dealers resist audits

      Share the data and reward the best.

    Evidence

    • HiringXPERT Specialist (Mexico City, posted October 15, 2026): the bridge "between Corporate Headquarters and the authorized Dealer Network", running field audits of "Customer Experience (CX) corporate standards", coaching dealer staff, making "video tutorials, product walkthroughs" on camera, and analysing "dealer performance scorecards, and customer feedback data".Source
    • Your websiteMexico dealer locator ("Distribuidores XPENG en México"): centers, stores, service and delivery points in Mexico City, the State of Mexico, Guadalajara, Monterrey, León, Morelia and Villahermosa; several entries list no phone number or hours, and Morelia appears twice.Source
    • Your websiteXPENG México (www.xpeng.com/mx, checked October 22, 2026): a Spanish site (html lang "es", internal language es-MX) for the G6 and G9 with test drive booking, a dealer locator and a configurator. The language alternates (hreflang) on both the global homepage and the Mexico homepage list 34 locales, including es-ES (Spain), es-CR (Costa Rica) and es-DO (Dominican Republic), but no es-MX entry, so the Mexico site is outside the language map that tells Google which page to show in which country. Mexico does appear in the site's country selector.Source
  • 10

    The Event & Retail Marketing Manager must track sentiment about charging infrastructure, and the Mexico site already has home charging pages and a 12-minute charge result from a Mexican test. Range and charging are the first worries of EV buyers.

    High impactMedium effort First result in 1 quarter Event & Retail Marketing Mana…

    First action

    Drive one intercity route and record charging stops and times.

    How to measure it

    Test drives after charging pages

    Now
    –
    Target
    10%
    By
    2 quarters

    Steps

    1. 1

      Drive routes

      Three intercity trips.

      Event & Retail Marketing Manager 1 month

    2. 2

      Record

      Stops, times, costs.

      Event & Retail Marketing Manager 1 month

    3. 3

      Publish

      Route guides.

      Global Website Team 2 weeks

    4. 4

      Videos

      Short clips.

      Public Relations Manager 1 month

    5. 5

      Dealer kit

      Printed and digital.

      XPERT Specialist 2 weeks

    6. 6

      Update

      As networks change.

      Event & Retail Marketing Manager quarterly

    First result
    1 quarter
    Cost
    Travel costs
    Owner
    Event & Retail Marketing Manager

    Smallest test

    Publish one route guide.

    Why it works

    Publish route guides between Mexico City, Guadalajara, Monterrey and other dealer cities with tested charging stops and times, a home-charging cost explainer, and short videos. Use them at events and in dealer conversations.

    Local, tested answers reduce the main objection more than general claims.

    Risks and how to handle them

    • Charging stations change

      Date each guide and refresh.

    Evidence

    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
    • Your websiteMexico G6 page: up to 525 km range (WLTP), 800-volt charging with 20-80% "en 12 minutos", observed in a test in Mexico on a 240 kW charger; four-zone voice control with the note "el idioma español se integrará posteriormente de forma automática" (Spanish will be added later automatically). Three versions: Long Range, Performance AWD and Black Edition Performance AWD (MY2026).Source
    • Your websiteMexico sitemap: about 75 URLs. G6 and G9 model pages, home charging, warranty, maintenance, XCARE and FAQ pages, 35 news posts whose addresses are ID strings (e.g. /mx/news/019fa6924fd8...), and a page called "/mx/technology/prueba-technology-template". The FAQ page's server HTML carries its title and description but not the questions and answers, and has no FAQ structured data.Source
    • Your websiteMexico dealer locator ("Distribuidores XPENG en México"): centers, stores, service and delivery points in Mexico City, the State of Mexico, Guadalajara, Monterrey, León, Morelia and Villahermosa; several entries list no phone number or hours, and Morelia appears twice.Source
  • 11

    The XPERT Specialist will make on-camera tutorials and product walkthroughs for dealer staff. The same videos, lightly edited, answer the questions new owners and shoppers ask.

    Medium impactLow effort First result in 1 quarter XPERT Specialist

    First action

    Pick five dealer videos to adapt.

    How to measure it

    Monthly views

    Now
    –
    Target
    20,000
    By
    2 quarters

    Steps

    1. 1

      Pick videos

      Five.

      XPERT Specialist 1 week

    2. 2

      Edit

      For owners.

      Public Relations Manager 2 weeks

    3. 3

      Publish

      YouTube and site.

      Global Website Team 1 week

    4. 4

      Delivery emails

      Links.

      After-sales Manager, Mexico 1 week

    5. 5

      FAQ links

      From answers.

      Global Website Team 1 day

    6. 6

      Add monthly

      New topics.

      XPERT Specialist monthly

    First result
    1 quarter
    Cost
    Editing time
    Owner
    XPERT Specialist

    Smallest test

    Publish two owner guides.

    Why it works

    Publish a Spanish owner-guide series on YouTube and the Mexico site (first charge, XPILOT ASSIST basics, app setup, OTA updates), linked from delivery emails and the FAQ.

    One production serves dealers, owners and shoppers, and Spanish how-to videos are scarce for new brands.

    Risks and how to handle them

    • Internal details shown

      Review each video before publishing.

    Evidence

    • HiringXPERT Specialist (Mexico City, posted October 15, 2026): the bridge "between Corporate Headquarters and the authorized Dealer Network", running field audits of "Customer Experience (CX) corporate standards", coaching dealer staff, making "video tutorials, product walkthroughs" on camera, and analysing "dealer performance scorecards, and customer feedback data".Source
    • Your websiteMexico sitemap: about 75 URLs. G6 and G9 model pages, home charging, warranty, maintenance, XCARE and FAQ pages, 35 news posts whose addresses are ID strings (e.g. /mx/news/019fa6924fd8...), and a page called "/mx/technology/prueba-technology-template". The FAQ page's server HTML carries its title and description but not the questions and answers, and has no FAQ structured data.Source
    • Your websiteMexico G6 page: up to 525 km range (WLTP), 800-volt charging with 20-80% "en 12 minutos", observed in a test in Mexico on a 240 kW charger; four-zone voice control with the note "el idioma español se integrará posteriormente de forma automática" (Spanish will be added later automatically). Three versions: Long Range, Performance AWD and Black Edition Performance AWD (MY2026).Source
  • 12

    The PR post asks for "executive LinkedIn strategies to establish XPENG Mexico's leadership team as thought leaders". Business buyers and dealer partners judge a new brand by its local leaders.

    Medium impactLow effort First result in 1 quarter Country Manager

    First action

    Draft a three-month calendar.

    How to measure it

    Enquiries from LinkedIn

    Now
    –
    Target
    10 a quarter
    By
    2 quarters

    Steps

    1. 1

      Calendar

      Three months.

      Public Relations Manager 1 week

    2. 2

      Draft

      Two posts per leader per month.

      Public Relations Manager monthly

    3. 3

      Approve

      HQ review.

      Public Relations Manager monthly

    4. 4

      Post

      Leaders.

      Country Manager, XPENG México monthly

    5. 5

      Engage

      Replies and comments.

      Country Manager, XPENG México weekly

    6. 6

      Report

      Enquiries.

      Public Relations Manager quarterly

    First result
    1 quarter
    Cost
    $0
    Owner
    Country Manager, XPENG México

    Smallest test

    Publish one post per leader this month.

    Why it works

    Plan two posts a month per leader on Mexican EV adoption, charging, dealer openings and technology, drafted by PR and approved by HQ. Track followers, engagement and inbound partner or fleet enquiries.

    Visible local leaders make a new brand feel present and committed.

    Risks and how to handle them

    • Off-message posts

      Use the approved calendar.

    Evidence

    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
    • News coverageCnEVPost (March 27, 2026): XPENG entered Mexico on March 26 with the G6 (819,900 to 919,900 pesos) and G9 (1,099,900 to 1,259,900 pesos), three local dealer partners in Mexico City, Guadalajara and Monterrey, first stores from April 6 and a 1,000 square metre parts warehouse. Latin America plan: Mexico, Brazil and Colombia as core markets in 2026, Chile and Argentina in 2027, full regional coverage by 2028. XPENG's sales network has more than 1,000 outlets in 60 countries.Source
  • 13

    The Event & Retail Marketing Manager owns retail activity. XPENG has stores and centers in a handful of Mexican cities, while many shoppers have never seen the cars.

    High impactMedium effort First result in 1 quarter Event & Retail Marketing Mana…

    First action

    Pick one mall per city for a first weekend.

    How to measure it

    Bookings per pop-up weekend

    Now
    –
    Target
    60
    By
    2 quarters

    Steps

    1. 1

      Pick venues

      One per city.

      Event & Retail Marketing Manager 2 weeks

    2. 2

      Book space

      Weekends.

      Event & Retail Marketing Manager 1 month

    3. 3

      Staff

      With dealers.

      Network Development Manager 2 weeks

    4. 4

      Booking flow

      Tablet form to dealer.

      Global Website Team 1 week

    5. 5

      Run

      Weekends.

      Event & Retail Marketing Manager monthly

    6. 6

      Measure

      Bookings and orders.

      Event & Retail Marketing Manager each event

    First result
    1 quarter
    Cost
    Venue and staffing costs
    Owner
    Event & Retail Marketing Manager

    Smallest test

    Run one weekend pop-up.

    Why it works

    Run weekend pop-ups in high-traffic malls near each dealer with a G6 and G9, a technology demo and on-the-spot test drive booking with the nearest dealer. Track bookings and orders per pop-up.

    Seeing the car is the first step for a new brand, and pop-ups reach shoppers who would never visit a showroom.

    Risks and how to handle them

    • Low conversion

      Follow up within 24 hours.

    Evidence

    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
    • Your websiteMexico dealer locator ("Distribuidores XPENG en México"): centers, stores, service and delivery points in Mexico City, the State of Mexico, Guadalajara, Monterrey, León, Morelia and Villahermosa; several entries list no phone number or hours, and Morelia appears twice.Source
    • News coverageCnEVPost (March 27, 2026): XPENG entered Mexico on March 26 with the G6 (819,900 to 919,900 pesos) and G9 (1,099,900 to 1,259,900 pesos), three local dealer partners in Mexico City, Guadalajara and Monterrey, first stores from April 6 and a 1,000 square metre parts warehouse. Latin America plan: Mexico, Brazil and Colombia as core markets in 2026, Chile and Argentina in 2027, full regional coverage by 2028. XPENG's sales network has more than 1,000 outlets in 60 countries.Source
  • 14

    The first Mexican owners since the March launch are the most credible voices for XPENG, and the site has a "Vive XPENG" section. Early owners of a new brand often want to be part of something.

    Medium impactLow effort First result in 1 quarter After sales Manager

    First action

    Invite the first owners in one city to a meetup.

    How to measure it

    Referral test drives

    Now
    –
    Target
    50 a quarter
    By
    2 quarters

    Steps

    1. 1

      Owner list

      By city.

      After-sales Manager, Mexico 1 week

    2. 2

      Plan meetups

      Quarterly.

      Event & Retail Marketing Manager 1 month

    3. 3

      Referral offer

      Credits.

      Country Manager, XPENG México 2 weeks

    4. 4

      Host

      Each city.

      Event & Retail Marketing Manager quarterly

    5. 5

      Follow up

      Friends' test drives.

      Network Development Manager ongoing

    6. 6

      Measure

      Referrals.

      After-sales Manager, Mexico quarterly

    First result
    1 quarter
    Cost
    Event and credit costs
    Owner
    After sales Manager, Mexico

    Smallest test

    Host one owner meetup.

    Why it works

    Host quarterly owner meetups in each dealer city (tech sessions, drives, charging tips), invite owners to bring a friend for a test drive, and thank referrers with service or accessory credits.

    Owner word of mouth is the most trusted channel for a new car brand.

    Risks and how to handle them

    • Unhappy owners speak up

      Have service staff on hand to solve issues.

    Evidence

    • News coverageCnEVPost (March 27, 2026): XPENG entered Mexico on March 26 with the G6 (819,900 to 919,900 pesos) and G9 (1,099,900 to 1,259,900 pesos), three local dealer partners in Mexico City, Guadalajara and Monterrey, first stores from April 6 and a 1,000 square metre parts warehouse. Latin America plan: Mexico, Brazil and Colombia as core markets in 2026, Chile and Argentina in 2027, full regional coverage by 2028. XPENG's sales network has more than 1,000 outlets in 60 countries.Source
    • Your websiteXPENG México (www.xpeng.com/mx, checked October 22, 2026): a Spanish site (html lang "es", internal language es-MX) for the G6 and G9 with test drive booking, a dealer locator and a configurator. The language alternates (hreflang) on both the global homepage and the Mexico homepage list 34 locales, including es-ES (Spain), es-CR (Costa Rica) and es-DO (Dominican Republic), but no es-MX entry, so the Mexico site is outside the language map that tells Google which page to show in which country. Mexico does appear in the site's country selector.Source
    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
  • 15

    The Mexico FAQ covers warranty, maintenance, XCARE and home charging, but the page's server HTML has only the title and description: the questions and answers load later, and there is no FAQ markup. Search engines and AI assistants may not see the answers.

    Medium impactLow effort First result in 1 month Global Website Team

    First action

    Check which FAQ answers appear in the HTML.

    How to measure it

    Search clicks to FAQ pages

    Now
    –
    Target
    +50%
    By
    2 quarters

    Steps

    1. 1

      Check rendering

      Answers in HTML.

      Global Website Team 1 day

    2. 2

      Server-render

      FAQ content.

      Global Website Team 1 week

    3. 3

      Add markup

      FAQPage.

      Global Website Team 1 day

    4. 4

      Add questions

      From dealers and sentiment.

      Event & Retail Marketing Manager 1 week

    5. 5

      Test

      Rich result test.

      Global Website Team 1 day

    6. 6

      Update

      Quarterly.

      Event & Retail Marketing Manager quarterly

    First result
    1 month
    Cost
    $0
    Owner
    Global Website Team

    Smallest test

    Render the home charging FAQ in HTML first.

    Why it works

    Render the questions and answers in the HTML, add FAQPage structured data, and add the questions buyers ask most (charging, range, Spanish voice, service locations).

    Visible answers are what search snippets and AI assistants quote to Mexican shoppers.

    Risks and how to handle them

    • Content drift across markets

      One owner per market FAQ.

    Evidence

    • Your websiteMexico sitemap: about 75 URLs. G6 and G9 model pages, home charging, warranty, maintenance, XCARE and FAQ pages, 35 news posts whose addresses are ID strings (e.g. /mx/news/019fa6924fd8...), and a page called "/mx/technology/prueba-technology-template". The FAQ page's server HTML carries its title and description but not the questions and answers, and has no FAQ structured data.Source
    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
    • Your websiteMexico G6 page: up to 525 km range (WLTP), 800-volt charging with 20-80% "en 12 minutos", observed in a test in Mexico on a 240 kW charger; four-zone voice control with the note "el idioma español se integrará posteriormente de forma automática" (Spanish will be added later automatically). Three versions: Long Range, Performance AWD and Black Edition Performance AWD (MY2026).Source

Big bets 3

Larger plays that can change the trajectory.

  • 16

    XPENG names Mexico, Brazil and Colombia as 2026 core markets and is hiring its first HR manager in Brazil, but www.xpeng.com/br returns a 404 page. Mexico showed what a launch needs: a local site, a place in the language map, dealers, events and PR.

    High impactHigh effort First result in 4 quarters Country Manager

    First action

    Document what worked and what was missing in the Mexico launch.

    How to measure it

    Days to 1,000 test drives

    Now
    –
    Target
    -30% vs Mexico
    By
    4 quarters

    Steps

    1. 1

      Debrief Mexico

      What worked and what was missing.

      Country Manager, XPENG México 1 month

    2. 2

      Write the kit

      Site, PR, dealers, owners.

      Country Manager, XPENG México 1 month

    3. 3

      Site setup

      Local pages and hreflang.

      Global Website Team 1 quarter

    4. 4

      Hire locally

      Commercial and after-sales roles.

      Human Resources Manager, Brazil 1 quarter

    5. 5

      Launch

      With the kit.

      Country Manager, XPENG México 2 quarters

    6. 6

      Compare

      Against Mexico.

      Country Manager, XPENG México quarterly

    First result
    4 quarters
    Cost
    Launch budgets
    Owner
    Country Manager, XPENG México

    Smallest test

    Write the site checklist from Mexico.

    Why it works

    Write a market launch kit from Mexico: site checklist (pt-BR or es-CO pages in the hreflang set from day one, dealer locator, test drive, events), PR and creator plan, dealer scorecard and owner program. Use it for Brazil and Colombia.

    Each launch starts from proven steps and avoids repeating early gaps.

    Risks and how to handle them

    • Markets differ

      Adapt the kit with local partners.

    Evidence

    • HiringHuman Resources Manager (São Paulo, posted September 14, 2026): "our first dedicated HR hire in Brazil" as "XPENG continues to grow its presence in Brazil", hiring "across commercial, technology, after-sales, and corporate functions".Source
    • News coverageCnEVPost (March 27, 2026): XPENG entered Mexico on March 26 with the G6 (819,900 to 919,900 pesos) and G9 (1,099,900 to 1,259,900 pesos), three local dealer partners in Mexico City, Guadalajara and Monterrey, first stores from April 6 and a 1,000 square metre parts warehouse. Latin America plan: Mexico, Brazil and Colombia as core markets in 2026, Chile and Argentina in 2027, full regional coverage by 2028. XPENG's sales network has more than 1,000 outlets in 60 countries.Source
    • Your websiteGlobal homepage: models G9L, L03, X9, P7+, G9, G6 and P7; "XPILOT ASSIST, Xmart OS and OTA keep evolving – backed by Euro NCAP five-star safety"; a Physical AI section for AI cars, the Iron robot, flying cars and the Turing AI chip. www.xpeng.com/br returns a 404 page.Source
    • Your websiteXPENG México (www.xpeng.com/mx, checked October 22, 2026): a Spanish site (html lang "es", internal language es-MX) for the G6 and G9 with test drive booking, a dealer locator and a configurator. The language alternates (hreflang) on both the global homepage and the Mexico homepage list 34 locales, including es-ES (Spain), es-CR (Costa Rica) and es-DO (Dominican Republic), but no es-MX entry, so the Mexico site is outside the language map that tells Google which page to show in which country. Mexico does appear in the site's country selector.Source
  • 17

    Both Mexico marketing roles aim to make XPENG an "AI mobility leader" rather than a new car brand, and the global site leads with Physical AI: the Iron robot, flying cars and the Turing chip. Few car brands in Mexico can show that.

    High impactHigh effort First result in 3 quarters Public Relations Manager

    First action

    Ask HQ which exhibits can travel to Mexico.

    How to measure it

    Tour-sourced test drives

    Now
    –
    Target
    1,000
    By
    3 quarters

    Steps

    1. 1

      Confirm exhibits

      With HQ.

      Public Relations Manager 1 month

    2. 2

      Plan venues

      Three cities.

      Event & Retail Marketing Manager 1 month

    3. 3

      Media plan

      Briefings and creators.

      Public Relations Manager 1 month

    4. 4

      Run tour

      Three stops.

      Event & Retail Marketing Manager 1 quarter

    5. 5

      Test drives

      At each stop.

      Network Development Manager each stop

    6. 6

      Report

      Coverage and sales.

      Public Relations Manager after tour

    First result
    3 quarters
    Cost
    Exhibit logistics
    Owner
    Public Relations Manager

    Smallest test

    Hold one technology session for media.

    Why it works

    Bring a technology exhibit to Mexico City, Guadalajara and Monterrey (with whatever can travel), paired with test drives, media sessions and university talks. Measure coverage, sentiment and test drives.

    A show no rival can match reframes the brand, and the test drives turn attention into sales.

    Risks and how to handle them

    • Hype outruns products for sale

      Pair every exhibit with cars available now.

    Evidence

    • Your websiteGlobal homepage: models G9L, L03, X9, P7+, G9, G6 and P7; "XPILOT ASSIST, Xmart OS and OTA keep evolving – backed by Euro NCAP five-star safety"; a Physical AI section for AI cars, the Iron robot, flying cars and the Turing AI chip. www.xpeng.com/br returns a 404 page.Source
    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
  • 18

    The PR post lists launches such as the XPENG L03 among its duties, while the Mexico site offers only the G6 and G9. The global site shows seven models.

    High impactMedium effort First result in 3 quarters Country Manager

    First action

    Agree with HQ which model comes next.

    How to measure it

    Pre-registrations

    Now
    –
    Target
    5,000
    By
    3 quarters

    Steps

    1. 1

      Confirm model

      With HQ.

      Country Manager, XPENG México 1 month

    2. 2

      Build page

      Spanish, with updates.

      Global Website Team 2 weeks

    3. 3

      Promote

      PR and creators.

      Public Relations Manager 1 quarter

    4. 4

      Nurture

      Monthly updates.

      Public Relations Manager monthly

    5. 5

      Plan stock

      From sign-ups by city.

      Network Development Manager 1 quarter

    6. 6

      Launch events

      Invite sign-ups first.

      Event & Retail Marketing Manager at launch

    First result
    3 quarters
    Cost
    $0
    Owner
    Country Manager, XPENG México

    Smallest test

    Open a simple "notify me" form.

    Why it works

    When headquarters confirms the next model for Mexico, open a Spanish pre-registration page with updates and first test drive invitations, fed by PR and creators, and use the sign-ups to plan dealer stock and launch events.

    A waiting list turns launch publicity into named buyers before the car arrives.

    Risks and how to handle them

    • Timing uncertain

      Promise updates, not dates.

    Evidence

    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
    • Your websiteMexico sitemap: about 75 URLs. G6 and G9 model pages, home charging, warranty, maintenance, XCARE and FAQ pages, 35 news posts whose addresses are ID strings (e.g. /mx/news/019fa6924fd8...), and a page called "/mx/technology/prueba-technology-template". The FAQ page's server HTML carries its title and description but not the questions and answers, and has no FAQ structured data.Source
    • Your websiteGlobal homepage: models G9L, L03, X9, P7+, G9, G6 and P7; "XPILOT ASSIST, Xmart OS and OTA keep evolving – backed by Euro NCAP five-star safety"; a Physical AI section for AI cars, the Iron robot, flying cars and the Turing AI chip. www.xpeng.com/br returns a 404 page.Source

Wildcards 3

Unexpected experiments, each with a cheap way to test it.

  • 19

    Real visitors load the global homepage fast enough (LCP 2.05 s), but in the lab on mobile the largest element is the cookie consent text at 18 seconds, and audits flag images without alt text and low contrast. Every market page shares this template.

    Medium impactLow effort First result in 1 month Global Website Team

    First action

    Run PageSpeed on the Mexico homepage.

    How to measure it

    Mobile performance score

    Now
    –
    Target
    70+
    By
    1 quarter

    Steps

    1. 1

      Test Mexico

      PageSpeed.

      Global Website Team 1 day

    2. 2

      Banner

      Lighter, earlier.

      Global Website Team 1 week

    3. 3

      Alt text

      Model images.

      Global Website Team 1 week

    4. 4

      Contrast

      Text over images.

      Global Website Team 1 week

    5. 5

      Retest

      All markets.

      Global Website Team 1 day

    6. 6

      Monitor

      Chrome UX Report.

      Global Website Team monthly

    First result
    1 month
    Cost
    $0
    Owner
    Global Website Team

    Smallest test

    Add alt text to the homepage model images.

    Why it works

    Load the consent banner earlier and lighter, add alt text to model images, and fix contrast on text over images. Check the Mexico homepage with the same test.

    Consent and accessibility fixes help slower phones and screen reader users in every market.

    Risks and how to handle them

    • Consent compliance

      Review changes with the privacy team.

    Evidence

    • Google PageSpeedGlobal homepage: mobile performance 51 and desktop 50; lab LCP 18 s on mobile, where the largest element is the cookie consent text. Real Chrome visitors pass: LCP 2.05 s at the 75th percentile, INP 124 ms, CLS 0. Audits flag images without alt text, links without descriptive text and low colour contrast.Source
    • Your websiteGlobal homepage: models G9L, L03, X9, P7+, G9, G6 and P7; "XPILOT ASSIST, Xmart OS and OTA keep evolving – backed by Euro NCAP five-star safety"; a Physical AI section for AI cars, the Iron robot, flying cars and the Turing AI chip. www.xpeng.com/br returns a 404 page.Source
  • 20

    The Event & Retail Marketing Manager must monitor public sentiment about safety, charging and driver assistance. The questions people ask online are also the content buyers want.

    Medium impactLow effort First result in 1 quarter Event & Retail Marketing Mana…

    First action

    Collect this month's top five questions.

    How to measure it

    Monthly views

    Now
    –
    Target
    10,000
    By
    2 quarters

    Steps

    1. 1

      Collect

      Top questions.

      Event & Retail Marketing Manager monthly

    2. 2

      Answer

      With product team.

      Public Relations Manager monthly

    3. 3

      Approve

      HQ review.

      Public Relations Manager monthly

    4. 4

      Publish

      Article and video.

      Global Website Team monthly

    5. 5

      Add to FAQ

      Each answer.

      Global Website Team monthly

    6. 6

      Track

      Sentiment change.

      Event & Retail Marketing Manager quarterly

    First result
    1 quarter
    Cost
    $0
    Owner
    Event & Retail Marketing Manager

    Smallest test

    Publish the first five answers.

    Why it works

    Each month, pick the five most common questions from social, dealers and media, answer them in a short article and video in Spanish, and add them to the FAQ.

    Answering concerns openly builds trust faster than avoiding them, and the content ranks for the exact questions.

    Risks and how to handle them

    • Sensitive topics

      Route answers through HQ review.

    Evidence

    • HiringEvent & Retail Marketing Manager (Mexico City, posted August 31, 2026): "the physical orchestrator of XPENG's brand presence and reputation in Mexico", to move XPENG from a "new player" to a "premier AI mobility leader"; owns media test-drive events "coordinating seamlessly with distributors and agencies", tracks "media coverage KPIs" and "the ROI of PR events and technology showcases", and monitors "EV-related public sentiment, specifically regarding safety, charging infrastructure, and autonomous driving".Source
    • Your websiteMexico sitemap: about 75 URLs. G6 and G9 model pages, home charging, warranty, maintenance, XCARE and FAQ pages, 35 news posts whose addresses are ID strings (e.g. /mx/news/019fa6924fd8...), and a page called "/mx/technology/prueba-technology-template". The FAQ page's server HTML carries its title and description but not the questions and answers, and has no FAQ structured data.Source
    • HiringPublic Relations Manager (Mexico City, posted August 18, 2026): move XPENG from "a new Chinese EV brand" to "the most innovative AI mobility and technology leader in the market"; press-car loans and media test drives; an influencer strategy of "credibility over reach", owning "the influencer budget and ROI"; launches "(e.g., the XPENG L03)"; executive LinkedIn programs; and the skill to "measure the impact of PR on the sales funnel (Leads/Test Drives)".Source
  • 21

    MG Motor México puts reviews in its main menu, while XPENG's Mexico model pages carry specifications but no owner voices. The XPERT Specialist will already collect customer feedback data from dealers.

    Medium impactLow effort First result in 1 quarter After sales Manager

    First action

    Choose a review tool that verifies purchases.

    How to measure it

    Model page test drive rate

    Now
    –
    Target
    +10%
    By
    2 quarters

    Steps

    1. 1

      Pick a tool

      Verified owner reviews.

      After-sales Manager, Mexico 2 weeks

    2. 2

      Invite owners

      After delivery and first service.

      After-sales Manager, Mexico ongoing

    3. 3

      Moderate

      Publish all genuine reviews.

      After-sales Manager, Mexico weekly

    4. 4

      Reply

      Every review.

      After-sales Manager, Mexico weekly

    5. 5

      Show on pages

      G6 and G9.

      Global Website Team 1 week

    6. 6

      Share themes

      With dealers via XPERT audits.

      XPERT Specialist monthly

    First result
    1 quarter
    Cost
    Review tool subscription
    Owner
    After sales Manager, Mexico

    Smallest test

    Collect reviews from the first 50 owners.

    Why it works

    After delivery and at the first service, invite owners to rate the car and the dealer; publish verified owner reviews on the G6 and G9 pages, answer each one, and feed themes back to dealers.

    Shoppers trust other owners more than a new brand's claims, and replies show the brand listens.

    Risks and how to handle them

    • Negative reviews

      Reply quickly and fix the cause.

    Evidence

    • Competitor researchRivals' own Mexican homepages: BYD México, "Autos eléctricos e híbridos enchufables: Sedan y SUV"; MG Motor México, combustion, hybrid and electric models with a quote tool, promotions, reviews, test drive booking and a loyalty program in the main menu.Source
    • HiringXPERT Specialist (Mexico City, posted October 15, 2026): the bridge "between Corporate Headquarters and the authorized Dealer Network", running field audits of "Customer Experience (CX) corporate standards", coaching dealer staff, making "video tutorials, product walkthroughs" on camera, and analysing "dealer performance scorecards, and customer feedback data".Source
    • News coverageCnEVPost (March 27, 2026): XPENG entered Mexico on March 26 with the G6 (819,900 to 919,900 pesos) and G9 (1,099,900 to 1,259,900 pesos), three local dealer partners in Mexico City, Guadalajara and Monterrey, first stores from April 6 and a 1,000 square metre parts warehouse. Latin America plan: Mexico, Brazil and Colombia as core markets in 2026, Chile and Argentina in 2027, full regional coverage by 2028. XPENG's sales network has more than 1,000 outlets in 60 countries.Source

03

How Programmable can help

Where an idea in this playbook is something Programmable builds or runs, it's listed here with what we'd do. Everything else is yours to run.

ProgrammableDigital

Show it, don't just describe it

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See every playbook and website review

Independent research. Programmable wrote this playbook from public sources, as they stood on October 23, 2026, and cites them throughout. XPENG did not commission, review or endorse it, and Programmable is not affiliated with XPENG. Company and product names are trademarks of their owners, used only to identify them. The ideas are suggestions and opinion, not professional, legal or financial advice, and not statements about how XPENG runs its business.

Something wrong, or do you represent XPENG? Email [email protected] and we will correct it or take it down.

30/60/90 roadmap

What to focus on in each month, and the ideas that carry it.

  1. Days 1 to 308 ideas

    Language map, public events page, tracked PR links, dealer locator, sitemap tidy and the Spanish voice note; the FAQ HTML fix and cookie banner.

  2. Days 31 to 6010 ideas

    Press cars, creators, dealer scorecard, charging guides, owner videos, leadership LinkedIn, pop-ups and owner referrals; the monthly answers series and owner reviews.

  3. Days 61 to 903 ideas

    Plan the big bets: the Brazil and Colombia launch kit, the Physical AI tour and pre-registration for the next models.

The research behind the plan

3 research areas, each summarised in a few lines. Open any of them for the full detail.

Customers

What customers say

Customers value fast 800-volt charging. The most cited problem: charging confidence on longer trips.

  • Driver assistance and an intelligent cabin that improves over the air
  • Trust in a new brand and its dealers
  • In their words: “carga rápida”

Market

Competitive landscape

3 competitors compared: BYD, MG Motor and Other premium EV brands.

  • Gap to exploit: Tested local charging guidance
  • BYD: Less focus on AI and driver assistance
  • MG Motor: Value positioning rather than technology

Hiring signals

XPENG is building its Mexico go-to-market and preparing Brazil.

  • Public Relations Manager (Mexico City): PR measured on leads and test drives; creators; executive LinkedIn. Ideas 3, 7, 8, 12.
  • Event & Retail Marketing Manager (Mexico City): Test drive events, showcases, sentiment on charging and safety. Ideas 1, 2, 10, 13, 20.
  • XPERT Specialist (Mexico City): Dealer audits, scorecards and video tutorials. Ideas 4, 9, 11, 21.

From the team that wrote this playbook

All products
  • ProgrammableAgencyWorking AI systems in days, not quarters (opens programmable.agency in a new tab)
  • ProgrammableInfoAn agent that finds, researches and asks first (opens programmable.info in a new tab)
  • ProgrammableDigitalScreenshots in, an animated product demo out (opens programmable.digital in a new tab)
  • ProgrammableWatchKnow the day a supplier falls out of compliance (opens programmable.watch in a new tab)
  • ProgrammableTalkGet registrants for your events, and know who’s coming (opens programmable.talk in a new tab)
  • ProgrammablePageText what you need, your customer gets a page that works (opens programmable.page in a new tab)
  • ProgrammableCommunityForums with labelled AI members, never empty (opens programmable.community in a new tab)
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