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att.com website review

Visit site (opens in a new tab)Reviewed 11 October 202643 issues · 105 checks

This review found 43 issues worth fixing on att.com, 14 of them high impact, across 105 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
4.0 s3.2 sApr 18Oct 33.6 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20263.3 s
Apr 25, 20263.4 s
May 2, 20263.4 s
May 9, 20263.5 s
May 16, 20263.5 s
May 23, 20263.6 s
May 30, 20263.6 s
Jun 6, 20263.6 s
Jun 13, 20263.6 s
Jun 20, 20263.6 s
Jun 27, 20263.7 s
Jul 4, 20263.7 s
Jul 11, 20263.8 s
Jul 18, 20263.8 s
Jul 25, 20263.8 s
Aug 1, 20263.9 s
Aug 8, 20263.9 s
Aug 15, 20263.9 s
Aug 22, 20263.9 s
Aug 29, 20263.8 s
Sep 5, 20263.8 s
Sep 12, 20263.7 s
Sep 19, 20263.7 s
Sep 26, 20263.6 s
Oct 3, 20263.6 s
Real-visitor tap response (INP)75th percentile, phones
316 ms219 msApr 18Oct 3305 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026235 ms
Apr 25, 2026232 ms
May 2, 2026230 ms
May 9, 2026231 ms
May 16, 2026233 ms
May 23, 2026234 ms
May 30, 2026236 ms
Jun 6, 2026238 ms
Jun 13, 2026242 ms
Jun 20, 2026246 ms
Jun 27, 2026253 ms
Jul 4, 2026258 ms
Jul 11, 2026262 ms
Jul 18, 2026264 ms
Jul 25, 2026264 ms
Aug 1, 2026268 ms
Aug 8, 2026271 ms
Aug 15, 2026272 ms
Aug 22, 2026275 ms
Aug 29, 2026277 ms
Sep 5, 2026281 ms
Sep 12, 2026287 ms
Sep 19, 2026295 ms
Sep 26, 2026301 ms
Oct 3, 2026305 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of att.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. att.com at 0.7 s0.7 s
  2. att.com at 1.4 s1.4 s
  3. att.com at 2.2 s2.2 s
  4. att.com at 2.9 s2.9 s
  5. att.com at 3.6 s3.6 s
  6. att.com at 4.3 s4.3 s
  7. att.com at 5.1 s5.1 s
  8. att.com at 5.8 s5.8 s

att.com does not allow embedding, so this is Google's rendering of the page.

Speed

11 to fix38
  • Use efficient cache lifetimes

    1.3 s · 2.5 MB

    65 files are served with short cache lifetimes, so returning visitors download them again (2.5 MB).

  • Reduce unused JavaScript

    1.1 s · 1.8 MB

    About 1.8 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 1.1 s faster on a phone.

  • Main-thread work: 14.8 s

    A phone's processor spends 14.8 s on main-thread work while loading, 10.3 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Quantum Metric adds 1.2 s

    1.2 s

    Quantum Metric costs a phone 1.2 s of main-thread work and 199 KiB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Mobile performance score: 38

    38/100

    Your mobile performance score is 38 (desktop: 62). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Quantum Metric, Facebook and mPulse and others), adding 758 KiB and 1.9 s of main-thread time.

  • Render-blocking requests

    950 ms

    3 files block the first paint until they finish downloading. Deferring or inlining them could save about 950 ms.

  • Improve image delivery

    650 ms · 152 KiB

    3 images could be 152 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 650 ms faster on a phone.

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 688 ms. During a long task the page ignores taps.

  • Minify JavaScript

    493 KiB

    493 KiB could be saved by minifying JavaScript.

  • 1,580 HTML elements

    The page has 1,580 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • Legacy JavaScript

    150 ms · 70 KiB

    Polyfills for old browsers add 70 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.

  • Reduce unused CSS

    175 KiB

    About 175 KiB of CSS is downloaded but never applied on this page.

  • Minify CSS

    168 KiB

    168 KiB could be saved by minifying CSS.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

1 checks passed
  • Server response: 45 ms

    45 ms

    Your server sent the HTML in 45 ms, well inside Google's 600 ms guideline.

Core Web Vitals

12 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Total Blocking Time: 5.0 s

    5.0 s

    Scripts block taps and scrolling for 5.0 s in total while the page loads. Good is under 200 ms.

  • Time to Interactive: 43.4 s

    43.4 s

    The page becomes fully interactive after 43.4 s. Good is under 3.8 s.

  • Largest Contentful Paint: 6.1 s

    6.1 s

    Your largest element takes 6.1 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the element shown below.

  • Speed Index: 6.5 s

    6.5 s

    Visually, the page fills in at 6.5 s (Speed Index). Good is under 3.4 s.

  • Real-user LCP: 2.7 s

    2.7 s

    Real visitors wait 2.7 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 320 ms

    320 ms

    Real visitors wait 320 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Tap response (INP) got 30% slower for real visitors

    +30%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 235 ms to 305 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Real-user FCP: 2.4 s

    2.4 s

    Real visitors see the first content after 2.4 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 1.7 s

    1.7 s

    Real visitors wait 1.7 s for your server to start answering (75th percentile). Good is under 800 ms.

  • First Contentful Paint: 2.6 s

    2.6 s

    The first text or image appears after 2.6 s on a phone. Good is under 1.8 s.

  • 3 images without width and height

    3 images have no width and height attributes, so the layout jumps as each one loads.

  • Largest content (LCP) held steady for real visitors

    +8%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 3.3 s to 3.6 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

2 checks passed
  • Real-user CLS: 0.07

    0.07

    For real visitors the layout shifts by 0.07 (75th percentile). Good is under 0.1.

  • Cumulative Layout Shift: 0.006

    0.006

    The layout barely moves while loading (CLS 0.006, good is under 0.1).

Images and page weight

1 to fix33
  • Page weight: 5.6 MB in 318 requests

    5.6 MB

    Your homepage downloads 5.6 MB in 318 requests on a phone: scripts 4.6 MB (99), HTML 365 KiB (7) and images 267 KiB (49). Under 2 MB keeps phones on slow connections fast.

  • About 1.6 g of CO₂ per visit

    1.58 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.58 g of CO₂e: 190.2 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

Accessibility

3 to fixGoogle 9896
  • All page content should be contained by landmarks (3 elements)

    All page content should be contained by landmarks: 3 elements on the page fail this check, rated moderate by axe-core.

  • No main landmark

    The page has no <main> landmark, so screen-reader users cannot jump straight to the content.

  • Page should contain a level-one heading (1 element)

    Page should contain a level-one heading: 1 element on the page fails this check, rated moderate by axe-core.

  • SVG elements with an img role do not have an accessible text alternative

    SVG elements with an img role do not have an accessible text alternative (1 element).

  • Elements with visible text labels do not have matching accessible names.

    Elements with visible text labels do not have matching accessible names. (7 elements).

2 checks passed
  • Every image has alt text

    All 3 images in the HTML carry an alt attribute.

  • 38 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 41 WCAG 2.2 A/AA and best-practice rules on the phone render: 38 passed and 3 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

2 to fixGoogle 8596
  • No favicon declared

    No favicon is declared in the HTML, so browser tabs and Google's mobile results may show a generic icon.

  • 2 links crawlers can't follow

    2 links have no real href, so search engines can't follow them.

  • Open Graph partly set

    Open Graph is missing og:title and og:description, so shared links fall back to guesses.

  • 10 internal links, 1 external

    The homepage links to 10 pages on att.com and 1 external page.

7 checks passed
  • Meta description: 147 characters

    Your meta description is 147 characters: “Get our best deals on phones and internet, backed by the AT&T Guarantee. Shop the latest devices, get 24/7 support, and…”.

  • One H1 headline

    Your main headline reads: “AT&T Official Site | Our Best Wireless & Internet Service”.

  • Title: 57 characters

    Your title is a healthy 57 characters: “AT&T Official Site | Our Best Wireless & Internet Service”.

  • Canonical URL set

    The canonical URL is https://www.att.com/.

  • Structured data in place

    Structured data found: BreadcrumbList, ItemList, Organization and WebPage.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.att.com/sitemap.xml.

AI search readiness

100
3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 5 of 6 facts

    Your Organization JSON-LD gives name, url, logo, sameAs (social profiles) and description; contact details would complete it.

  • llms.txt published

    The site publishes /llms.txt (13 KiB, 72 links), a plain-text guide to the site for AI tools.

Other pages

3 to fix75
  • 1 page without a title

    /buy/phones has no <title>, so Google invents the link text in results.

  • 2 pages without a meta description

    /buy/phones and /buy/wearables/browse/apple have no meta description, so Google writes the search snippet from whatever text it finds.

  • 3 pages without an H1

    /buy/phones, /buy/phones/apple-iphone-18-pro.html and /buy/phones/apple-iphone-18-pro-max.html have no <h1> headline, so visitors and search engines get no clear main topic.

  • 5 pages with very little text

    /stores, /buy/phones, /buy/phones/apple-iphone-18-pro.html, /buy/phones/apple-iphone-18-pro-max.html and /buy/phones/apple-iphone-duo.html have under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

  • 7 internal pages checked

    We fetched 7 pages linked from your homepage and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 7 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

Best practices

4 to fixGoogle 5483
  • 15 small tap targets

    15 of 35 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 4 third-party cookies

    4 third-party cookies are set on load; browsers are restricting these, so whatever relies on them breaks.

  • Deprecated browser APIs

    The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).

  • 4 JavaScript errors while loading

    4 errors were logged to the browser console while the page loaded, for example “TypeError: Cannot read properties of undefined (reading 'controller')”.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

  • Missing source maps

    Large scripts ship without source maps.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Security and trust

1 to fix93
  • No Content-Security-Policy

    No Content-Security-Policy header, the main browser-side defence against injected scripts.

  • Short HSTS lifetime

    HSTS is set, but max-age is 182 days; one year is the recommended minimum.

  • No Permissions-Policy

    No Permissions-Policy header to switch off camera, microphone and location for embedded content.

  • Deprecated X-XSS-Protection

    X-XSS-Protection is set to “0; mode=block”; the header is deprecated and can introduce bugs. Use 0 or remove it.

  • No security.txt

    There is no /.well-known/security.txt telling researchers how to report a security problem to you.

6 checks passed
  • Served over HTTPS

    The homepage is served over HTTPS (att.com).

  • Valid certificate (186 days left)

    The certificate from DigiCert Inc · DigiCert Global G2 TLS RSA SHA256 2020 CA1 verifies for att.com and is valid for another 186 days.

  • Protected from clickjacking

    X-Frame-Options or a frame-ancestors policy stops other sites framing yours.

  • http:// redirects to https

    http://att.com redirects to the secure version.

  • HTTP/2

    The server speaks HTTP/2, so browsers load many files over one connection.

  • All 11 links work

    All 11 links checked from your homepage (10 internal, 1 external) answered without errors.

Domain and trust

  • No CAA record

    att.com has no CAA record, so any certificate authority may issue a certificate for it. A CAA record naming your provider (for example letsencrypt.org) closes that door.

  • DNSSEC is off

    att.com's DNS answers are not signed. DNSSEC stops attackers forging them to send visitors or email elsewhere; most registrars switch it on in a click, though most sites still run without it.

2 checks passed
  • Domain is 40 years old

    40 years

    att.com was registered in Apr 1986 through CSC Corporate Domains, Inc.. An established domain carries more trust with email providers and search engines.

  • Registered until Apr 2027

    att.com is registered until Apr 2027.

Content and conversion

5 to fix61
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • Only about 88 words

    The homepage has only about 88 words of visible text; thin pages give Google and first-time buyers little to go on.

  • No opening hours

    The homepage shows no opening hours. If customers visit or call, show when.

  • No map or directions link

    There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

4 checks passed
  • 8 calls to action

    The homepage has 8 calls to action, for example “Shop”, “Shop phones” and “ORDER NOW844-249-5043”.

  • 2 short forms

    2 short forms (1 field at most) are right on the homepage.

  • Direct contact links

    Visitors can reach you directly: 1 phone link and 0 email links.

  • Phone number on the homepage

    Your phone number is on the homepage as a tap-to-call link.

Email authentication

95
  • Email authentication score: 95/100

    Email authentication: SPF record 25 points, plus 15 when it ends in -all (10 for ~all); DMARC record 25, plus 25 for a reject policy (15 for quarantine); a DKIM key on a common selector 10.

3 checks passed
  • DMARC policy: reject

    DMARC tells receivers to reject mail that fails authentication, and sends you reports.

  • SPF in place (~all)

    An SPF record lists your sending servers and marks other mail as suspicious (~all): “v=spf1 include:%{ir}.%{v}.%{d}.spf.has.pphosted.com ~all”.

  • DKIM signing found

    A DKIM key is published (selector “s1” and “s2”), so receivers can verify mail really came from you.

Privacy and tracking

1 to fix
  • 7 trackers load before any consent

    7

    Before a visitor clicks anything, the page loads Amazon Ads, Google Ads, Google Analytics, Google Tag Manager and Meta Pixel and 2 mores (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 48 cookies set on arrival

    48

    Opening the homepage sets 48 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 35 other companies contacted

    Loading the homepage contacts 35 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

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