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birdeye.com website review

Visit site (opens in a new tab)Reviewed 2 November 202624 issues · 95 checks

This review found 24 issues worth fixing on birdeye.com, 6 of them high impact, across 95 checks. The most urgent: page weight: 9.0 MB in 60 requests. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
3.2 s3.1 sMay 16Oct 313.2 s
Show as table
DateReal-visitor load time (LCP)
May 16, 20263.1 s
May 23, 20263.1 s
May 30, 20263.1 s
Jun 6, 20263.1 s
Jun 13, 20263.1 s
Jun 20, 20263.1 s
Jun 27, 20263.1 s
Jul 4, 20263.2 s
Jul 11, 20263.2 s
Jul 18, 20263.2 s
Jul 25, 20263.2 s
Aug 1, 20263.2 s
Aug 8, 20263.2 s
Aug 15, 20263.2 s
Aug 22, 20263.1 s
Aug 29, 20263.1 s
Sep 5, 20263.1 s
Sep 12, 20263.1 s
Sep 19, 20263.1 s
Sep 26, 20263.1 s
Oct 3, 20263.1 s
Oct 10, 20263.1 s
Oct 17, 20263.1 s
Oct 24, 20263.1 s
Oct 31, 20263.2 s
Real-visitor tap response (INP)75th percentile, phones
95 ms86 msMay 16Oct 3187 ms
Show as table
DateReal-visitor tap response (INP)
May 16, 202694 ms
May 23, 202694 ms
May 30, 202694 ms
Jun 6, 202694 ms
Jun 13, 202694 ms
Jun 20, 202694 ms
Jun 27, 202694 ms
Jul 4, 202694 ms
Jul 11, 202694 ms
Jul 18, 202694 ms
Jul 25, 202694 ms
Aug 1, 202694 ms
Aug 8, 202693 ms
Aug 15, 202692 ms
Aug 22, 202690 ms
Aug 29, 202689 ms
Sep 5, 202689 ms
Sep 12, 202689 ms
Sep 19, 202690 ms
Sep 26, 202690 ms
Oct 3, 202690 ms
Oct 10, 202689 ms
Oct 17, 202687 ms
Oct 24, 202687 ms
Oct 31, 202687 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of birdeye.com (phone) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. birdeye.com at 0.4 s0.4 s
  2. birdeye.com at 0.8 s0.8 s
  3. birdeye.com at 1.1 s1.1 s
  4. birdeye.com at 1.5 s1.5 s
  5. birdeye.com at 1.9 s1.9 s
  6. birdeye.com at 2.3 s2.3 s
  7. birdeye.com at 2.6 s2.6 s
  8. birdeye.com at 3.0 s3.0 s

birdeye.com does not allow embedding, so this is Google's rendering of the page.

Speed

3 to fix78
  • Mobile performance score: 78

    78/100

    Your mobile performance score is 78. Pages that score under 90 lose visitors before the first paint.

  • Improve image delivery

    847 KiB

    17 images could be 847 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen.

  • Use efficient cache lifetimes

    350 ms · 17 KiB

    1 file is served with short cache lifetimes, so returning visitors download them again (17 KiB).

  • Minify JavaScript

    150 ms · 5 KiB

    5 KiB could be saved by minifying JavaScript.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

2 checks passed
  • Main-thread work: 0.4 s

    A phone's processor spends 0.4 s on main-thread work while loading, 37 ms of it running JavaScript. That is comfortably low.

  • Server response: 5 ms

    5 ms

    Your server sent the HTML in 5 ms, well inside Google's 600 ms guideline.

Core Web Vitals

7 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Cumulative Layout Shift: 0.43

    0.43

    The layout shifts by 0.43 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • Real-user LCP: 3.4 s

    3.4 s

    Real visitors wait 3.4 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 333 ms

    333 ms

    Real visitors wait 333 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user FCP: 2.0 s

    2.0 s

    Real visitors see the first content after 2.0 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 932 ms

    932 ms

    Real visitors wait 932 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • 74 images without width and height

    74 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) held steady for real visitors

    -7%

    Over the last 25 four-week periods to 2026-10-31, real Chrome visitors' tap response (inp) went from 94 ms to 87 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    +1%

    Over the last 25 four-week periods to 2026-10-31, real Chrome visitors' largest content (lcp) went from 3.1 s to 3.2 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

6 checks passed
  • Real-user CLS: 0.02

    0.02

    For real visitors the layout shifts by 0.02 (75th percentile). Good is under 0.1.

  • Largest Contentful Paint: 2.4 s

    2.4 s

    Your largest element renders in 2.4 s on a phone, inside Google's 2.5 s “good” threshold. The largest element is the image “Parent and child looking up a nearby business on a phone at…”.

  • Time to Interactive: 2.4 s

    2.4 s

    The page is fully interactive after 2.4 s.

  • First Contentful Paint: 0.9 s

    0.9 s

    The first text or image appears after 0.9 s, inside the 1.8 s “good” threshold.

  • Speed Index: 0.9 s

    0.9 s

    Visually, the page fills in at 0.9 s (Speed Index), inside the 3.4 s “good” threshold.

  • Total Blocking Time: 0 ms

    0 ms

    Scripts block the page for only 0 ms while loading. Good is under 200 ms.

Images and page weight

4 to fix28
  • Page weight: 9.0 MB in 60 requests

    9.0 MB

    Your homepage downloads 9.0 MB in 60 requests on a phone: images 5.8 MB (52), media 3.1 MB (2) and HTML 27 KiB (1). Under 2 MB keeps phones on slow connections fast.

  • 1 image over 500 KB

    texture-bg.png weighs 1.6 MB. On a phone connection a single image that size takes seconds.

  • 2 images far larger than shown

    1.5 MB

    2 images are downloaded at several times the size a phone draws them, for example texture-bg.png at 3,334 px wide, shown at 390 px. Resized copies would save about 1.5 MB.

  • 4 images below the first screen load straight away

    4 images further down the page (1.9 MB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • 1 image in older formats

    1 image (58 KiB) is JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • About 2.6 g of CO₂ per visit

    2.55 g

    By the Sustainable Web Design model, a visit to your homepage emits about 2.55 g of CO₂e: 306.2 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

Accessibility

3 to fix87
  • 87 tap targets too small

    87 tap targets are too small or too close together to hit reliably with a finger.

  • 2 links without text

    2 visible links have no text or label, so screen readers cannot say where they go.

  • Malformed lists

    Some lists contain elements other than list items, which screen readers announce wrongly.

  • Elements with visible text labels do not have matching accessible names.

    Elements with visible text labels do not have matching accessible names. (1 element).

1 checks passed
  • Every image has alt text

    All 76 images in the HTML carry an alt attribute.

SEO

1 to fixGoogle 9298
  • 1 link with vague text

    1 link use generic text like “click here” or “learn more”, which tells Google nothing about the page behind it.

  • 97 internal links, 23 external

    The homepage links to 97 pages on birdeye.com and 23 external pages.

8 checks passed
  • Meta description: 158 characters

    Your meta description is 158 characters: “Birdeye builds AI coworkers for multi-location brands. Jay, Myna and Robin win AI visibility, convert demand and keep e…”.

  • One H1 headline

    Your main headline reads: “AI Coworkers for Multi-location Brands”.

  • Title: 48 characters

    Your title is a healthy 48 characters: “AI Coworkers for Multi-location Brands | Birdeye”.

  • Canonical URL set

    The canonical URL is https://birdeye.com/.

  • Structured data in place

    Structured data found: ImageObject, Organization, WebPage and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://birdeye.com/sitemapindex.xml.

AI search readiness

100
  • No llms.txt

    There is no /llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 5 of 6 facts

    Your Organization JSON-LD gives name, url, logo, description and contact details; sameAs (social profiles) would complete it.

  • Text is in the HTML

    Your server sends the page's text in the HTML (560 words), so crawlers that don't run JavaScript still read it.

Other pages

1 to fix95
  • 1 page without an H1

    /security has no <h1> headline, so visitors and search engines get no clear main topic.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 65 found) and read each the way a search engine does.

6 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Every page has a meta description

    All 15 pages that loaded have a meta description.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

2 to fixGoogle 9678
  • 1 broken image

    1 image failed to load on a phone, for example https://id.rlcdn.com/464526.gif.

  • 6 JavaScript errors while loading

    6 errors were logged to the browser console while the page loaded, for example “Failed to load resource: net::ERR_FAILED”.

2 checks passed
  • Tap targets are thumb-sized

    18 of 21 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Security and trust

1 to fix94
  • No Content-Security-Policy

    No Content-Security-Policy header, the main browser-side defence against injected scripts.

  • No Referrer-Policy

    No Referrer-Policy header, so full URLs can leak to the sites you link to.

  • Deprecated X-XSS-Protection

    X-XSS-Protection is set to “1; mode=block”; the header is deprecated and can introduce bugs. Use 0 or remove it.

  • No security.txt

    There is no /.well-known/security.txt telling researchers how to report a security problem to you.

7 checks passed
  • Served over HTTPS

    The homepage is served over HTTPS (birdeye.com).

  • Valid certificate (166 days left)

    The certificate from GoDaddy.com · GoDaddy TLS Intermediate CA DV - R1v1 verifies for birdeye.com and is valid for another 166 days.

  • Protected from clickjacking

    X-Frame-Options or a frame-ancestors policy stops other sites framing yours.

  • HSTS enabled

    Strict-Transport-Security is set, so browsers always use https.

  • http:// redirects to https

    http://birdeye.com redirects to the secure version.

  • HTTP/2

    The server speaks HTTP/2, so browsers load many files over one connection.

  • All 54 links work

    All 54 links checked from your homepage (40 internal, 14 external) answered without errors.

Domain and trust

4 checks passed
  • Domain is 28 years old

    28 years

    birdeye.com was registered in Sep 1998 through GoDaddy.com, LLC. An established domain carries more trust with email providers and search engines.

  • Certificate issuers are restricted

    CAA records allow only godaddy.com, letsencrypt.org, pki.goog and starfieldtech.com to issue certificates for birdeye.com, so a mis-issued certificate from anyone else is refused.

  • DNSSEC is on

    birdeye.com's DNS answers are signed (DNSSEC), so they can't be forged on the way to visitors.

  • Registered until Sep 2027

    birdeye.com is registered until Sep 2027.

Content and conversion

1 to fix93
  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No opening hours

    The homepage shows no opening hours. If customers visit or call, show when.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No map or directions link

    There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 466 words of copy

    The homepage carries about 466 words of visible text.

6 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Watch Demo” and “See Enterprise Pricing”.

  • 7 calls to action

    The homepage has 7 calls to action, for example “Pricing”, “WATCH DEMO” and “Watch Demo”.

  • Social proof on the page

    Social proof on the homepage: 3 testimonial or review blocks, 50 customer or partner logos and 7 trust badges.

  • Analytics in place

    Analytics detected: Google Tag Manager and Heap.

  • Direct contact links

    Visitors can reach you directly: 2 phone links and 0 email links.

  • Phone number on the homepage

    Your phone number is on the homepage as a tap-to-call link.

Email authentication

1 to fix75
  • DMARC is monitor-only (p=none)

    DMARC is set to p=none, so mail pretending to be birdeye.com is still delivered. Add a report address, check the reports, then move to quarantine.

  • Email authentication score: 75/100

    Email authentication: SPF record 25 points, plus 15 when it ends in -all (10 for ~all); DMARC record 25, plus 25 for a reject policy (15 for quarantine); a DKIM key on a common selector 10.

2 checks passed
  • SPF with a strict ending (-all)

    An SPF record lists your sending servers and tells receivers to reject anything else: “v=spf1 a mx ip4:54.144.220.252 ip4:199.15.213.50 ip4:199.15.213.51 ip4:199.15.213.52 ip4:199.15.213.53 ip4:192.28.152.1…”.

  • DKIM signing found

    A DKIM key is published (selector “google”, “s1” and “s2”), so receivers can verify mail really came from you.

Privacy and tracking

  • 12 trackers load before any consent

    12

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, Heap and Hotjar and 7 mores (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

  • 41 cookies set on arrival

    41

    Opening the homepage sets 41 cookies, 3 of them by other companies (measured from a US location before any click).

  • 61 other companies contacted

    Loading the homepage contacts 61 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

Upkeep, stack and company

No signs of neglect in what was checked: the copyright year, CMS and plugin versions, and jQuery.

Stack

Analytics
Google Tag Manager | Heap
Hosting
AWS

Company

Employees
223

Upkeep, stack, hiring and company data from programmable.info

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