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ebix.com website review
Visit site (opens in a new tab)Reviewed 28 October 202617 issues · 88 checks
This review found 17 issues worth fixing on ebix.com, 7 of them high impact, across 88 checks. The most urgent: fails Core Web Vitals for real visitors. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.
- Homepage
- Phone render
- Links and pages
- Google PageSpeed
Google PageSpeed Insights (opens in a new tab), mobile
Site score
90AClosest competitors among reviewed websites
Compare side by sideShow as table
| Date | Real-visitor load time (LCP) |
|---|---|
| May 9, 2026 | 5.8 s |
| May 16, 2026 | 5.8 s |
| May 23, 2026 | 6.0 s |
| May 30, 2026 | 6.2 s |
| Jun 6, 2026 | 6.5 s |
| Jun 13, 2026 | 6.4 s |
| Jun 20, 2026 | 6.4 s |
| Jun 27, 2026 | 6.4 s |
| Jul 4, 2026 | 6.2 s |
| Jul 11, 2026 | 6.0 s |
| Jul 18, 2026 | 6.1 s |
| Jul 25, 2026 | 5.7 s |
| Aug 1, 2026 | 5.6 s |
| Aug 8, 2026 | 5.5 s |
| Aug 15, 2026 | 5.4 s |
| Aug 22, 2026 | 5.2 s |
| Aug 29, 2026 | 5.2 s |
| Sep 5, 2026 | 4.7 s |
| Sep 12, 2026 | 4.9 s |
| Sep 19, 2026 | 5.0 s |
| Sep 26, 2026 | 4.9 s |
| Oct 3, 2026 | 5.4 s |
| Oct 10, 2026 | 5.3 s |
| Oct 17, 2026 | 5.0 s |
| Oct 24, 2026 | 4.0 s |
Show as table
| Date | Real-visitor tap response (INP) |
|---|---|
| May 9, 2026 | 129 ms |
| May 16, 2026 | 126 ms |
| May 23, 2026 | 126 ms |
| May 30, 2026 | 134 ms |
| Jun 6, 2026 | 143 ms |
| Jun 13, 2026 | 132 ms |
| Jun 20, 2026 | 132 ms |
| Jun 27, 2026 | 125 ms |
| Jul 4, 2026 | 121 ms |
| Jul 11, 2026 | 118 ms |
| Jul 18, 2026 | 116 ms |
| Jul 25, 2026 | 121 ms |
| Aug 1, 2026 | 123 ms |
| Aug 8, 2026 | 125 ms |
| Aug 15, 2026 | 126 ms |
| Aug 22, 2026 | 131 ms |
| Aug 29, 2026 | 135 ms |
| Sep 5, 2026 | 128 ms |
| Sep 12, 2026 | 126 ms |
| Sep 19, 2026 | 123 ms |
| Sep 26, 2026 | 119 ms |
| Oct 3, 2026 | 118 ms |
| Oct 10, 2026 | 124 ms |
| Oct 17, 2026 | 133 ms |
| Oct 24, 2026 | 139 ms |
Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.
One score from every part of this review. How it works
How it loaded on a phone
0.4 s
0.9 s
1.3 s
1.8 s
2.2 s
2.7 s
3.1 s
3.6 s
ebix.com does not allow embedding, so this is Google's rendering of the page.
Speed
Improve image delivery
300 ms · 927 KiB12 images could be 927 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 300 ms faster on a phone.
Render-blocking requests
400 ms9 files block the first paint until they finish downloading. Deferring or inlining them could save about 400 ms.
Main-thread work: 2.2 s
A phone's processor spends 2.2 s on main-thread work while loading, 103 ms of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.
3 long tasks on the main thread
3 long tasks block the main thread while loading, the longest for 87 ms. During a long task the page ignores taps.
Chained critical requests
Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.
Forced reflow
Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.
2 checks passed
Mobile performance score: 97
97/100Your mobile performance score is 97 (desktop: 100). That is in Google's “good” band (90 and up).
Server response: 3 ms
3 msYour server sent the HTML in 3 ms, well inside Google's 600 ms guideline.
Core Web Vitals
Fails Core Web Vitals for real visitors
Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.
Real-user LCP: 4.4 s
4.4 sReal visitors wait 4.4 s for the largest content to appear (75th percentile). Good is under 2.5 s.
Real-user FCP: 3.7 s
3.7 sReal visitors see the first content after 3.7 s (75th percentile). Good is under 1.8 s.
Real-user TTFB: 1.9 s
1.9 sReal visitors wait 1.9 s for your server to start answering (75th percentile). Good is under 800 ms.
Speed Index: 3.9 s
3.9 sVisually, the page fills in at 3.9 s (Speed Index). Good is under 3.4 s.
Tap response (INP) held steady for real visitors
+7%Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' tap response (inp) went from 129 ms to 139 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).
8 checks passed
Real-user INP: 156 ms
156 msReal visitors wait 156 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.
Real-user CLS: 0.01
0.01For real visitors the layout shifts by 0.01 (75th percentile). Good is under 0.1.
Largest content (LCP) got 22% faster for real visitors
-22%Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' largest content (lcp) went from 5.8 s to 4.0 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).
Largest Contentful Paint: 2.2 s
2.2 sYour largest element renders in 2.2 s on a phone, inside Google's 2.5 s “good” threshold. The largest element is the text “We use essential cookies to run this site. Accept to allow …”.
Time to Interactive: 2.4 s
2.4 sThe page is fully interactive after 2.4 s.
First Contentful Paint: 1.2 s
1.2 sThe first text or image appears after 1.2 s, inside the 1.8 s “good” threshold.
Cumulative Layout Shift: 0
0The layout barely moves while loading (CLS 0, good is under 0.1).
Total Blocking Time: 19 ms
19 msScripts block the page for only 19 ms while loading. Good is under 200 ms.
Images and page weight
6 images far larger than shown
524 KiB6 images are downloaded at several times the size a phone draws them, for example property.webp at 1,000 px wide, shown at 165 px. Resized copies would save about 524 KiB.
Page weight: 3.0 MB in 39 requests
3.0 MBYour homepage downloads 3.0 MB in 39 requests on a phone: media 1.5 MB (1), images 1.4 MB (19) and stylesheets 49 KiB (9). Under 2 MB keeps phones on slow connections fast.
2 images below the first screen load straight away
2 images further down the page (108 KiB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.
About 0.8 g of CO₂ per visit
0.85 gBy the Sustainable Web Design model, a visit to your homepage emits about 0.85 g of CO₂e: 101.8 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.
1 checks passed
Images use modern formats
Every sizeable image is WebP, AVIF or SVG.
Accessibility
1 text element with low contrast
1 text element doesn't have enough contrast against the background to read easily, especially outdoors on a phone.
All page content should be contained by landmarks (3 elements)
All page content should be contained by landmarks: 3 elements on the page fail this check, rated moderate by axe-core.
30 links without text
30 visible links have no text or label, so screen readers cannot say where they go.
2 checks passed
Every image has alt text
All 53 images in the HTML carry an alt attribute.
49 automated accessibility rules passed
axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 51 WCAG 2.2 A/AA and best-practice rules on the phone render: 49 passed and 2 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.
SEO
131 internal links, 58 external
The homepage links to 131 pages on ebix.com and 58 external pages.
8 checks passed
Meta description: 136 characters
Your meta description is 136 characters: “Ebix connects insurance, finance, healthcare, payment and travel markets across 40+ countries through AI-driven technol…”.
One H1 headline
Your main headline reads: “Building IntelligentMarketplaces for aConnectedBusiness World”.
Title: 51 characters
Your title is a healthy 51 characters: “Ebix | Technology & Services for Connected Business”.
Canonical URL set
The canonical URL is https://www.ebix.com/.
Structured data in place
Structured data found: Organization, WebPage and WebSite.
Open Graph tags complete
Open Graph tags are complete, so shared links show a title, description and image.
robots.txt in place
robots.txt is in place and points crawlers to your sitemap.
XML sitemap found
Your XML sitemap is reachable at https://www.ebix.com/sitemap.xml.
AI search readiness
No llms.txt
There is no /llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.
3 checks passed
AI answer engines may read the site
Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.
Organization data: 4 of 6 facts
Your Organization JSON-LD gives name, url, logo and description; sameAs (social profiles) and contact details would complete it.
Text is in the HTML
Your server sends the page's text in the HTML (1,391 words), so crawlers that don't run JavaScript still read it.
Other pages
15 internal pages checked
We fetched 15 pages linked from your homepage (of 51 found) and read each the way a search engine does.
7 checks passed
Linked pages load
All 15 pages we checked loaded without an error.
Canonical URLs point to themselves
No page we checked hands its ranking to a different URL.
Every page has a meta description
All 15 pages that loaded have a meta description.
Titles are unique
Every page we checked has its own title.
Every page has an H1
Each page we checked has a main headline.
No linked page is hidden from search
None of the pages we checked carries a noindex tag.
Every page has a title
All 15 pages that loaded have a <title>.
Best practices
1 JavaScript error while loading
1 error was logged to the browser console while the page loaded, for example “Failed to load resource: net::ERR_FAILED”.
2 checks passed
Tap targets are thumb-sized
15 of 17 tappable elements near the top are at least 24 px.
Mobile viewport set
The page declares a mobile viewport.
Security and trust
1 link through redirect chains
1 link go through two or more redirects, for example https://www.bebetterhealth.net/.
No security.txt
There is no /.well-known/security.txt telling researchers how to report a security problem to you.
8 checks passed
Served over HTTPS
The homepage is served over HTTPS (ebix.com).
Valid certificate (74 days left)
The certificate from Let's Encrypt · YR1 verifies for ebix.com and is valid for another 74 days.
Protected from clickjacking
X-Frame-Options or a frame-ancestors policy stops other sites framing yours.
Content-Security-Policy set
A Content-Security-Policy is set, the main browser-side defence against injected scripts.
HSTS enabled
Strict-Transport-Security is set, so browsers always use https.
http:// redirects to https
http://ebix.com redirects to the secure version.
HTTP/2
The server speaks HTTP/2, so browsers load many files over one connection.
All 60 links work
All 60 links checked from your homepage (40 internal, 20 external) answered without errors; 1 did not answer within 5 s.
Domain and trust
DNSSEC is off
ebix.com's DNS answers are not signed. DNSSEC stops attackers forging them to send visitors or email elsewhere; most registrars switch it on in a click, though most sites still run without it.
3 checks passed
Domain is 27 years old
27 yearsebix.com was registered in Dec 1998 through Network Solutions, LLC. An established domain carries more trust with email providers and search engines.
Certificate issuers are restricted
CAA records allow only globalsign.com, letsencrypt.org, pki.goog and sectigo.com to issue certificates for ebix.com, so a mis-issued certificate from anyone else is refused.
Registered until Dec 2028
ebix.com is registered until Dec 2028.
Content and conversion
No call to action on the first screen
On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.
Local business without LocalBusiness data
Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.
No analytics detected
No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.
No opening hours
The homepage shows no opening hours. If customers visit or call, show when.
No form on the homepage
There is no form on the homepage, so every lead has to click through to another page first.
No map or directions link
There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.
No risk reducer
No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.
About 1,038 words of copy
The homepage carries about 1,038 words of visible text.
4 checks passed
3 calls to action
The homepage has 3 calls to action, for example “Download Brand Toolkit↗”, “Talk to our team ↗” and “Download Brand Toolkit”.
Social proof on the page
Social proof on the homepage: 1 testimonial or review block, 9 customer or partner logos and 1 trust badge.
Direct contact links
Visitors can reach you directly: 2 phone links and 0 email links.
Phone number on the homepage
Your phone number is on the homepage as a tap-to-call link.
Email authentication
Email authentication score: 90/100
Email authentication: SPF record 25 points, plus 15 when it ends in -all (10 for ~all); DMARC record 25, plus 25 for a reject policy (15 for quarantine); a DKIM key on a common selector 10.
3 checks passed
DMARC policy: quarantine
DMARC tells receivers to quarantine mail that fails authentication, and sends you reports.
SPF with a strict ending (-all)
An SPF record lists your sending servers and tells receivers to reject anything else: “v=spf1 include:spf.protection.outlook.com include:_spf1.ebix.com include:_spf.bigcommerce.com include:amazonses.com inc…”.
DKIM signing found
A DKIM key is published (selector “selector1”, “k2” and “s1”), so receivers can verify mail really came from you.
Privacy and tracking
No consent tool detected
No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.
1 checks passed
No known trackers before consent
No known advertising or analytics trackers load before a visitor clicks anything (measured from a US location before any click).
Upkeep, stack and company
No signs of neglect in what was checked: the copyright year, CMS and plugin versions, and jQuery.
Stack
- Hosting
- Vercel
Upkeep, stack, hiring and company data from programmable.info
Go beyond the website
What your $25 Growth Playbook adds
This review found 17 issues on ebix.com, including 8 speed issues and 3 conversion gaps. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.
- 28 research agents read your site, reviews, competitors, communities and public filings
- Customer review mining (G2, Capterra, Trustpilot and more) and voice-of-pain analysis in your buyers’ own words
- Competitor intelligence with battlecards for your closest rivals
- Ideal customer profile, buyer segments and buying-stage funnel
- Ranked channels, outreach sequences and content angles
- Live Reddit threads where buyers ask for what you sell, with draft replies
- Earned media and PR openings
- At least 20 ideas with evidence, a step-by-step playbook, metric, owner, effort and impact, grouped into this week, this quarter, big bets and wildcards, plus a 30/60/90-day roadmap
- PDF, Markdown, CSV, Notion and Linear exports, and a shareable page your team can track progress on
- Refresh the playbook later to see what changed
14-day money-back guarantee: not happy for any reason, email us within 14 days and we refund in full.