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krispykreme.com website review

Visit site (opens in a new tab)Reviewed 11 October 202633 issues · 81 checks

This review found 33 issues worth fixing on krispykreme.com, 9 of them high impact, across 81 checks. The most urgent: improve image delivery. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
3.9 s1.6 sApr 18Oct 31.9 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20263.6 s
Apr 25, 20263.6 s
May 2, 20263.6 s
May 9, 20263.4 s
May 16, 20263.1 s
May 23, 20262.7 s
May 30, 20262.4 s
Jun 6, 20262.2 s
Jun 13, 20262.3 s
Jun 20, 20262.3 s
Jun 27, 20262.2 s
Jul 4, 20262.2 s
Jul 11, 20262.1 s
Jul 18, 20262.0 s
Jul 25, 20262.0 s
Aug 1, 20262.1 s
Aug 8, 20262.1 s
Aug 15, 20262.0 s
Aug 22, 20261.9 s
Aug 29, 20261.9 s
Sep 5, 20261.9 s
Sep 12, 20261.8 s
Sep 19, 20261.9 s
Sep 26, 20261.9 s
Oct 3, 20261.9 s
Real-visitor tap response (INP)75th percentile, phones
241 ms188 msApr 18Oct 3226 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026195 ms
Apr 25, 2026194 ms
May 2, 2026194 ms
May 9, 2026194 ms
May 16, 2026194 ms
May 23, 2026196 ms
May 30, 2026201 ms
Jun 6, 2026203 ms
Jun 13, 2026205 ms
Jun 20, 2026207 ms
Jun 27, 2026211 ms
Jul 4, 2026218 ms
Jul 11, 2026221 ms
Jul 18, 2026229 ms
Jul 25, 2026232 ms
Aug 1, 2026233 ms
Aug 8, 2026235 ms
Aug 15, 2026228 ms
Aug 22, 2026218 ms
Aug 29, 2026213 ms
Sep 5, 2026213 ms
Sep 12, 2026213 ms
Sep 19, 2026221 ms
Sep 26, 2026224 ms
Oct 3, 2026226 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of krispykreme.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. krispykreme.com at 0.6 s0.6 s
  2. krispykreme.com at 1.1 s1.1 s
  3. krispykreme.com at 1.7 s1.7 s
  4. krispykreme.com at 2.3 s2.3 s
  5. krispykreme.com at 2.9 s2.9 s
  6. krispykreme.com at 3.4 s3.4 s
  7. krispykreme.com at 4.0 s4.0 s
  8. krispykreme.com at 4.6 s4.6 s

Speed

9 to fix48
  • Improve image delivery

    1.1 s · 307 KiB

    4 images could be 307 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 1.1 s faster on a phone.

  • Mobile performance score: 48

    48/100

    Your mobile performance score is 48 (desktop: 66). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Main-thread work: 5.1 s

    A phone's processor spends 5.1 s on main-thread work while loading, 3.0 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Use efficient cache lifetimes

    900 ms · 772 KiB

    67 files are served with short cache lifetimes, so returning visitors download them again (772 KiB).

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google Tag Manager, Facebook and TikTok and others), adding 1.5 MB and 1.5 s of main-thread time.

  • Reduce unused JavaScript

    150 ms · 976 KiB

    About 976 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 150 ms faster on a phone.

  • Google Tag Manager adds 773 ms

    773 ms

    Google Tag Manager costs a phone 773 ms of main-thread work and 753 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Render-blocking requests

    300 ms

    6 files block the first paint until they finish downloading. Deferring or inlining them could save about 300 ms.

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 281 ms. During a long task the page ignores taps.

  • Legacy JavaScript

    66 KiB

    Polyfills for old browsers add 66 KiB JavaScript that modern phones do not need.

  • Font display

    50 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 50 ms).

  • Reduce unused CSS

    34 KiB

    About 34 KiB of CSS is downloaded but never applied on this page.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 25 ms

    25 ms

    Your server sent the HTML in 25 ms, well inside Google's 600 ms guideline.

Core Web Vitals

6 to fix100
  • Time to Interactive: 25.5 s

    25.5 s

    The page becomes fully interactive after 25.5 s. Good is under 3.8 s.

  • Largest Contentful Paint: 5.9 s

    5.9 s

    Your largest element takes 5.9 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “ss”.

  • Total Blocking Time: 1.0 s

    1.0 s

    Scripts block taps and scrolling for 1.0 s in total while the page loads. Good is under 200 ms.

  • Speed Index: 6.5 s

    6.5 s

    Visually, the page fills in at 6.5 s (Speed Index). Good is under 3.4 s.

  • First Contentful Paint: 2.1 s

    2.1 s

    The first text or image appears after 2.1 s on a phone. Good is under 1.8 s.

  • 7 images without width and height

    7 images have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) got 16% slower for real visitors

    +16%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 195 ms to 226 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

8 checks passed
  • Passes Core Web Vitals for real visitors

    Real Chrome users on phones pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)).

  • Real-user LCP: 1.4 s

    1.4 s

    Real visitors wait 1.4 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 198 ms

    198 ms

    Real visitors wait 198 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.01

    0.01

    For real visitors the layout shifts by 0.01 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.1 s

    1.1 s

    Real visitors see the first content after 1.1 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 690 ms

    690 ms

    Real visitors wait 690 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Largest content (LCP) got 47% faster for real visitors

    -47%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 3.6 s to 1.9 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Cumulative Layout Shift: 0.032

    0.032

    The layout barely moves while loading (CLS 0.032, good is under 0.1).

Images and page weight

2 to fix75
  • Page weight: 3.9 MB in 177 requests

    3.9 MB

    Your homepage downloads 3.9 MB in 177 requests on a phone: scripts 2.8 MB (61), images 647 KiB (30) and fonts 258 KiB (9). Under 2 MB keeps phones on slow connections fast.

  • 2 images far larger than shown

    140 KiB

    2 images are downloaded at several times the size a phone draws them, for example 9cde033acb78092d50239a01df50998f70f88956-1584x2178.webp at 1,584 px wide, shown at 358 px. Resized copies would save about 140 KiB.

  • About 1.1 g of CO₂ per visit

    1.11 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.11 g of CO₂e: 133.5 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

2 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images load when needed

    Images below the first screen wait until the visitor scrolls to them.

Accessibility

Google 98100
  • Headings skip levels

    Headings skip levels (h2 → h4), which makes the page harder to scan with a screen reader.

2 checks passed
  • Every image has alt text

    All 20 images in the HTML carry an alt attribute.

  • 45 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 46 WCAG 2.2 A/AA and best-practice rules on the phone render: 45 passed and 1 failed. 2 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

5 to fixGoogle 10072
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • Title is short (12 characters)

    Your title is only 12 characters: “Krispy Kreme”. Between 30 and 65 characters leaves room to say what you do and for whom.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • No canonical URL

    No canonical URL, so duplicate versions of the homepage (with or without www, with tracking parameters) can split ranking signals.

  • No social preview image

    No Open Graph image, so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • 48 internal links, 7 external

    The homepage links to 48 pages on krispykreme.com and 7 external pages.

3 checks passed
  • Meta description: 155 characters

    Your meta description is 155 characters: “Enjoy Krispy Kreme Doughnuts stop in your nearest shop or order online for pick up or delivery to experience fresh doug…”.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.krispykreme.com/sitemap.xml.

AI search readiness

1 to fix88
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no https://www.krispykreme.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (385 words), so crawlers that don't run JavaScript still read it.

Other pages

4 to fix81
  • 4 pages share a title

    https://www.krispykreme.com/locate/location-search, https://www.krispykreme.com/locate/all-locations, https://www.krispykreme.com/about/contact-us and https://www.krispykreme.com/sitemap all use the title “Krispy Kreme | Doughnuts, Coffee & Drinks”. Search engines can't tell which page to show for a search, so each competes with the others.

  • 3 pages without a meta description

    https://www.krispykreme.com/responsibility-report, https://www.krispykreme.com/legal/scam-alert and https://www.krispykreme.com/legal/accessibilitypolicy have no meta description, so Google writes the search snippet from whatever text it finds.

  • 4 pages share a meta description

    https://www.krispykreme.com/locate/location-search, https://www.krispykreme.com/locate/all-locations, https://www.krispykreme.com/about/contact-us and https://www.krispykreme.com/sitemap use the same meta description. A description written for each page earns more clicks.

  • 4 pages without an H1

    https://www.krispykreme.com/rewards, https://www.krispykreme.com/grocery, https://www.krispykreme.com/more-smiles/online-ordering and https://www.krispykreme.com/responsibility-report have no <h1> headline, so visitors and search engines get no clear main topic.

  • 3 pages with very little text

    https://www.krispykreme.com/locate/location-search, https://www.krispykreme.com/locate/all-locations and https://www.krispykreme.com/about/contact-us have under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 26 found) and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

4 to fixGoogle 5483
  • 6 small tap targets

    6 of 25 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • Deprecated browser APIs

    The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).

  • 1 third-party cookie

    1 third-party cookie is set on load; browsers are restricting these, so whatever relies on them breaks.

  • 2 JavaScript errors while loading

    2 errors were logged to the browser console while the page loaded, for example “Connecting to 'https://use.typekit.net/ayx4enx.css' violates the following Content Security Policy directive: "connect-…”.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

  • Missing source maps

    Large scripts ship without source maps.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

2 to fix70
  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 430 words of copy

    The homepage carries about 430 words of visible text.

  • Urgency cues

    The page uses urgency cues (a countdown or limited-time wording).

3 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “ORDER DELIVERY” and “ORDER PICKUP”.

  • 10 calls to action

    The homepage has 10 calls to action, for example “JOIN REWARDS”, “Order Now” and “Learn More”.

  • Analytics in place

    Analytics detected: Google Tag Manager and Google Analytics.

Privacy and tracking

  • 8 trackers load before any consent

    8

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, Meta Pixel and Pinterest Tag and 3 mores (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

  • 16 cookies set on arrival

    16

    Opening the homepage sets 16 cookies (measured from a US location before any click).

  • 29 other companies contacted

    Loading the homepage contacts 29 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at krispykreme.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

Framework
Next.js
Analytics
Google Analytics | Google Tag Manager
Hosting
Azure

Upkeep, stack, hiring and company data from programmable.info

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