kustomer.com website review

About 284 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 990 ms faster on a phone.

Your mobile performance score is 57. Pages that score under 90 lose visitors before the first paint.

9 images could be 208 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 550 ms faster on a phone.

11 files block the first paint until they finish downloading. Deferring or inlining them could save about 550 ms.

Polyfills for old browsers add 14 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 400 ms faster on a phone.

Google Tag Manager costs a phone 283 ms of main-thread work and 376 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

The page has 2,495 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

Adobe TypeKit costs a phone 0 ms of main-thread work and 317 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

7 third-party services load with your homepage (Google Tag Manager, Crazy Egg and cdn-cookieyes.com and others), adding 986 KiB and 412 ms of main-thread time.

4 files are served with short cache lifetimes, so returning visitors download them again (6 KiB).

8 long tasks block the main thread while loading, the longest for 164 ms. During a long task the page ignores taps.

Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

Your largest element takes 11.5 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the text “We and our 8 partners use cookies and other tracking techno…”.

The first text or image appears after 4.4 s on a phone. Good is under 1.8 s.

The page becomes fully interactive after 11.6 s. Good is under 3.8 s.

Visually, the page fills in at 5.6 s (Speed Index). Good is under 3.4 s.

Scripts block taps and scrolling for 259 ms in total while the page loads. Good is under 200 ms.

By the Sustainable Web Design model, a visit to your homepage emits about 0.47 g of CO₂e: 56.1 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

4 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

5 visible links have no text or label, so screen readers cannot say where they go.

Headings skip levels (h2 → h4), which makes the page harder to scan with a screen reader.

4 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

The homepage links to 92 pages on kustomer.com and 11 external pages.

/see-it-live is marked noindex but linked from your homepage. If it is meant to be found, remove the noindex.

/see-it-live has no <h1> headline, so visitors and search engines get no clear main topic.

We fetched 15 pages linked from your homepage (of 61 found) and read each the way a search engine does.

6 of 16 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

1 error was logged to the browser console while the page loaded, for example “Connecting to 'https://use.typekit.net/prm3jmb.css' violates the following Content Security Policy directive: "connect-…”.

No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

There is no form on the homepage, so every lead has to click through to another page first.

No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

The homepage carries about 757 words of visible text.

Before a visitor clicks anything, the page loads Google Analytics, Google Tag Manager and HubSpot (measured from a US location before any click). A consent tool (CookieYes) is installed; check it blocks these until visitors agree where the law requires it.

Opening the homepage sets 1 cookie (measured from a US location before any click).

Loading the homepage contacts 9 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.