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napo.pet website review

Visit site (opens in a new tab)Reviewed 21 October 202629 issues · 87 checks

This review found 29 issues worth fixing on napo.pet, 6 of them high impact, across 87 checks. The most urgent: 27 text elements with low contrast. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
2.2 s1.4 sMay 2Oct 171.5 s
Show as table
DateReal-visitor load time (LCP)
May 2, 20262.1 s
May 9, 20262.1 s
May 30, 20261.9 s
Jun 6, 20261.7 s
Jun 13, 20261.7 s
Jun 20, 20261.6 s
Jun 27, 20261.6 s
Jul 4, 20261.6 s
Jul 11, 20261.6 s
Jul 18, 20261.6 s
Jul 25, 20261.6 s
Aug 1, 20261.6 s
Aug 8, 20261.6 s
Aug 15, 20261.6 s
Aug 22, 20261.6 s
Aug 29, 20261.6 s
Sep 5, 20261.6 s
Sep 12, 20261.6 s
Sep 19, 20261.6 s
Sep 26, 20261.6 s
Oct 3, 20261.6 s
Oct 10, 20261.5 s
Oct 17, 20261.5 s
Real-visitor tap response (INP)75th percentile, phones
215 ms188 msMay 2Oct 17198 ms
Show as table
DateReal-visitor tap response (INP)
May 2, 2026212 ms
May 9, 2026211 ms
May 30, 2026211 ms
Jun 6, 2026204 ms
Jun 13, 2026201 ms
Jun 20, 2026196 ms
Jun 27, 2026197 ms
Jul 4, 2026196 ms
Jul 11, 2026196 ms
Jul 18, 2026195 ms
Jul 25, 2026191 ms
Aug 1, 2026194 ms
Aug 8, 2026195 ms
Aug 15, 2026194 ms
Aug 22, 2026196 ms
Aug 29, 2026196 ms
Sep 5, 2026195 ms
Sep 12, 2026196 ms
Sep 19, 2026196 ms
Sep 26, 2026196 ms
Oct 3, 2026199 ms
Oct 10, 2026197 ms
Oct 17, 2026198 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of napo.pet (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. napo.pet at 0.4 s0.4 s
  2. napo.pet at 0.8 s0.8 s
  3. napo.pet at 1.1 s1.1 s
  4. napo.pet at 1.5 s1.5 s
  5. napo.pet at 1.9 s1.9 s
  6. napo.pet at 2.3 s2.3 s
  7. napo.pet at 2.6 s2.6 s
  8. napo.pet at 3.0 s3.0 s

Speed

8 to fix71
  • 3,166 HTML elements

    The page has 3,166 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • 8 third-party services on the page

    8 third-party services load with your homepage (framerusercontent.com, Google Tag Manager and TikTok and others), adding 1.9 MB and 992 ms of main-thread time.

  • Mobile performance score: 71

    71/100

    Your mobile performance score is 71 (desktop: 82). Pages that score under 90 lose visitors before the first paint.

  • Reduce unused JavaScript

    450 ms · 443 KiB

    About 443 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 450 ms faster on a phone.

  • framerusercontent.com adds 441 ms

    441 ms

    framerusercontent.com costs a phone 441 ms of main-thread work and 934 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Improve image delivery

    450 ms · 71 KiB

    4 images could be 71 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 450 ms faster on a phone.

  • Google Tag Manager adds 258 ms

    258 ms

    Google Tag Manager costs a phone 258 ms of main-thread work and 483 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Main-thread work: 2.3 s

    A phone's processor spends 2.3 s on main-thread work while loading, 1.2 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Use efficient cache lifetimes

    150 ms · 237 KiB

    13 files are served with short cache lifetimes, so returning visitors download them again (237 KiB).

  • Render-blocking requests

    150 ms

    1 file blocks the first paint until they finish downloading. Deferring or inlining it could save about 150 ms.

  • 4 long tasks on the main thread

    4 long tasks block the main thread while loading, the longest for 128 ms. During a long task the page ignores taps.

  • Legacy JavaScript

    41 KiB

    Polyfills for old browsers add 41 KiB JavaScript that modern phones do not need.

  • Reduce unused CSS

    16 KiB

    About 16 KiB of CSS is downloaded but never applied on this page.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

1 checks passed
  • Server response: 58 ms

    58 ms

    Your server sent the HTML in 58 ms, well inside Google's 600 ms guideline.

Core Web Vitals

4 to fix100
  • Largest Contentful Paint: 6.4 s

    6.4 s

    Your largest element takes 6.4 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image.

  • Time to Interactive: 11.2 s

    11.2 s

    The page becomes fully interactive after 11.2 s. Good is under 3.8 s.

  • First Contentful Paint: 2.5 s

    2.5 s

    The first text or image appears after 2.5 s on a phone. Good is under 1.8 s.

  • Speed Index: 3.6 s

    3.6 s

    Visually, the page fills in at 3.6 s (Speed Index). Good is under 3.4 s.

  • Tap response (INP) held steady for real visitors

    -7%

    Over the last 25 four-week periods to 2026-10-17, real Chrome visitors' tap response (inp) went from 212 ms to 198 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

9 checks passed
  • Passes Core Web Vitals for real visitors

    Real Chrome users on phones pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)).

  • Real-user LCP: 1.5 s

    1.5 s

    Real visitors wait 1.5 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 120 ms

    120 ms

    Real visitors wait 120 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.00

    0.00

    For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.3 s

    1.3 s

    Real visitors see the first content after 1.3 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 497 ms

    497 ms

    Real visitors wait 497 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Largest content (LCP) got 27% faster for real visitors

    -27%

    Over the last 25 four-week periods to 2026-10-17, real Chrome visitors' largest content (lcp) went from 2.1 s to 1.5 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Total Blocking Time: 156 ms

    156 ms

    Scripts block the page for only 156 ms while loading. Good is under 200 ms.

  • Cumulative Layout Shift: 0.001

    0.001

    The layout barely moves while loading (CLS 0.001, good is under 0.1).

Images and page weight

100
  • About 0.6 g of CO₂ per visit

    0.56 g

    By the Sustainable Web Design model, a visit to your homepage emits about 0.56 g of CO₂e: 67.0 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

4 checks passed
  • Page weight: 2.0 MB in 92 requests

    2.0 MB

    Your homepage downloads 2.0 MB in 92 requests on a phone: scripts 1.3 MB (55), images 447 KiB (15) and fonts 96 KiB (2). That is a lean page.

  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images load when needed

    Images below the first screen wait until the visitor scrolls to them.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

6 to fixGoogle 9091
  • 27 text elements with low contrast

    27 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

  • Scrollable region must have keyboard access (2 elements)

    Scrollable region must have keyboard access: 2 elements on the page fail this check, rated serious by axe-core.

  • All page content should be contained by landmarks (82 elements)

    All page content should be contained by landmarks: 82 elements on the page fail this check, rated moderate by axe-core.

  • No main landmark

    The page has no <main> landmark, so screen-reader users cannot jump straight to the content.

  • Landmarks should have a unique role or role/label/title (i.e. accessible name) combination (1 element)

    Landmarks should have a unique role or role/label/title (i.e. accessible name) combination: 1 element on the page fails this check, rated moderate by axe-core.

  • 1 link without text

    1 visible link has no text or label, so screen readers cannot say where it goes.

  • Headings skip levels

    Headings skip levels (h1 → h4, h1 → h4 and h1 → h4), which makes the page harder to scan with a screen reader.

2 checks passed
  • Every image has alt text

    All 81 images in the HTML carry an alt attribute.

  • 39 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 46 WCAG 2.2 A/AA and best-practice rules on the phone render: 39 passed and 7 failed. 1 more need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

2 to fixGoogle 9293
  • 3 H1 headlines

    There are 3 <h1> headlines (“Turns out pet insurance can be excellent.”, “Turns out pet insurance can be excellent.” and “Turns out pet insurance can be excellent.”). One clear main headline is easier for people and search engines.

  • 1 link with vague text

    1 link use generic text like “click here” or “learn more”, which tells Google nothing about the page behind it.

  • 94 internal links, 27 external

    The homepage links to 94 pages on napo.pet and 27 external pages.

7 checks passed
  • Meta description: 115 characters

    Your meta description is 115 characters: “UK pet insurance with dental cover, direct vet payments and free 24/7 video vet calls. Get a 5% multi-pet discount!”.

  • Title: 52 characters

    Your title is a healthy 52 characters: “Napo pet insurance: Lifetime cover for dogs and cats”.

  • Canonical URL set

    The canonical URL is https://www.napo.pet/.

  • Structured data in place

    Structured data found: AggregateRating, FAQPage, Organization and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.napo.pet/sitemap.xml.

AI search readiness

100
  • No llms.txt

    There is no https://www.napo.pet/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 6 of 6 facts

    Your Organization JSON-LD gives name, url, logo, sameAs (social profiles), description and contact details.

  • Text is in the HTML

    Your server sends the page's text in the HTML (4,817 words), so crawlers that don't run JavaScript still read it.

Other pages

6 to fix60
  • 1 page without a title

    https://www.napo.pet/app/policy-docs/wording/latest has no <title>, so Google invents the link text in results.

  • 7 linked pages hidden from search

    https://www.napo.pet/stories/piper-s-story, https://www.napo.pet/stories/nuggy-s-story, https://www.napo.pet/stories/mocca-s-story, https://www.napo.pet/events, https://www.napo.pet/complaints and https://www.napo.pet/privacy and 1 other are marked noindex but linked from your homepage. If they are meant to be found, remove the noindex.

  • 2 pages share a title

    / and https://www.napo.pet/events all use the title “Napo Pet Insurance: Lifetime cover for dogs and cats”. Search engines can't tell which page to show for a search, so each competes with the others.

  • 1 page without a meta description

    https://www.napo.pet/app/policy-docs/wording/latest has no meta description, so Google writes the search snippet from whatever text it finds.

  • 6 pages share a meta description

    https://www.napo.pet/blog, https://www.napo.pet/events and https://www.napo.pet/complaints use the same meta description. A description written for each page earns more clicks.

  • 8 pages without an H1

    https://www.napo.pet/blog, https://www.napo.pet/stories/piper-s-story, https://www.napo.pet/stories/nuggy-s-story, https://www.napo.pet/stories/mocca-s-story, https://www.napo.pet/complaints and https://www.napo.pet/app/policy-docs/wording/latest and 2 others have no <h1> headline, so visitors and search engines get no clear main topic.

  • 1 page with very little text

    https://www.napo.pet/app/quote has under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

  • 14 internal pages checked

    We fetched 14 pages linked from your homepage and read each the way a search engine does.

2 checks passed
  • Linked pages load

    All 14 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

Best practices

1 to fixGoogle 9293
  • 5 JavaScript errors while loading

    5 errors were logged to the browser console while the page loaded, for example “Connecting to 'https://ad.doubleclick.net/ccm/s/collect?auid=1558243456.1792549030&gtm=45be6aj1v9175081599za20ozb922467…”.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Content security policy”).

2 checks passed
  • Tap targets are thumb-sized

    10 of 11 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

2 to fix86
  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No phone number on the homepage

    A local customer looking to call finds no phone number on the homepage. Add one, ideally as a tap-to-call link.

  • No opening hours

    The homepage shows no opening hours. If customers visit or call, show when.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No map or directions link

    There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 1,616 words of copy

    The homepage carries about 1,616 words of visible text.

5 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Get your instant quote”.

  • 29 calls to action

    The homepage has 29 calls to action, for example “Get your instant quote”, “Get started” and “Financial Services Register”.

  • Social proof on the page

    Social proof on the homepage: 6 customer or partner logos and a star rating.

  • Analytics in place

    Analytics detected: Google Tag Manager.

  • Direct contact links

    Visitors can reach you directly: 0 phone links and 3 email links.

Privacy and tracking

  • 4 trackers load before any consent

    4

    Before a visitor clicks anything, the page loads Google Tag Manager, Meta Pixel, Reddit Pixel and TikTok Pixel (measured from a US location before any click). A consent tool (OneTrust) is installed; check it blocks these until visitors agree where the law requires it.

  • 14 cookies set on arrival

    14

    Opening the homepage sets 14 cookies (measured from a US location before any click).

  • 17 other companies contacted

    Loading the homepage contacts 17 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

1 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at napo.pet, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

CMS
Framer
Analytics
Google Tag Manager
Hosting
Vercel

Upkeep, stack, hiring and company data from programmable.info

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