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ncl.com website review

Visit site (opens in a new tab)Reviewed 11 October 202633 issues · 82 checks

This review found 33 issues worth fixing on ncl.com, 18 of them high impact, across 82 checks. The most urgent: render-blocking requests. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
4.6 s4.2 sApr 18Oct 34.2 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20264.6 s
Apr 25, 20264.5 s
May 2, 20264.5 s
May 9, 20264.5 s
May 16, 20264.5 s
May 23, 20264.5 s
May 30, 20264.5 s
Jun 6, 20264.4 s
Jun 13, 20264.3 s
Jun 20, 20264.3 s
Jun 27, 20264.4 s
Jul 4, 20264.4 s
Jul 11, 20264.4 s
Jul 18, 20264.4 s
Jul 25, 20264.4 s
Aug 1, 20264.4 s
Aug 8, 20264.5 s
Aug 15, 20264.5 s
Aug 22, 20264.5 s
Aug 29, 20264.4 s
Sep 5, 20264.4 s
Sep 12, 20264.3 s
Sep 19, 20264.2 s
Sep 26, 20264.2 s
Oct 3, 20264.2 s
Real-visitor tap response (INP)75th percentile, phones
245 ms227 msApr 18Oct 3235 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026236 ms
Apr 25, 2026232 ms
May 2, 2026230 ms
May 9, 2026229 ms
May 16, 2026230 ms
May 23, 2026233 ms
May 30, 2026233 ms
Jun 6, 2026233 ms
Jun 13, 2026233 ms
Jun 20, 2026230 ms
Jun 27, 2026231 ms
Jul 4, 2026231 ms
Jul 11, 2026229 ms
Jul 18, 2026229 ms
Jul 25, 2026229 ms
Aug 1, 2026230 ms
Aug 8, 2026232 ms
Aug 15, 2026237 ms
Aug 22, 2026239 ms
Aug 29, 2026243 ms
Sep 5, 2026243 ms
Sep 12, 2026238 ms
Sep 19, 2026237 ms
Sep 26, 2026236 ms
Oct 3, 2026235 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of ncl.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. ncl.com at 0.5 s0.5 s
  2. ncl.com at 0.9 s0.9 s
  3. ncl.com at 1.4 s1.4 s
  4. ncl.com at 1.9 s1.9 s
  5. ncl.com at 2.4 s2.4 s
  6. ncl.com at 2.8 s2.8 s
  7. ncl.com at 3.3 s3.3 s
  8. ncl.com at 3.8 s3.8 s

Speed

9 to fix35
  • Render-blocking requests

    7.5 s

    22 files block the first paint until they finish downloading. Deferring or inlining them could save about 7.5 s.

  • Reduce unused JavaScript

    3.1 s · 825 KiB

    About 825 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 3.1 s faster on a phone.

  • Use efficient cache lifetimes

    2.6 s · 502 KiB

    33 files are served with short cache lifetimes, so returning visitors download them again (502 KiB).

  • Reduce unused CSS

    1.1 s · 220 KiB

    About 220 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 1.1 s faster on a phone.

  • Mobile performance score: 35

    35/100

    Your mobile performance score is 35 (desktop: 13). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Main-thread work: 4.3 s

    A phone's processor spends 4.3 s on main-thread work while loading, 2.1 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • Improve image delivery

    450 ms · 429 KiB

    10 images could be 429 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 450 ms faster on a phone.

  • 13 long tasks on the main thread

    13 long tasks block the main thread while loading, the longest for 652 ms. During a long task the page ignores taps.

  • 2,850 HTML elements

    The page has 2,850 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Accessibe Accessibility Overlay, Adobe Tag Manager and Optanon and others), adding 773 KiB and 224 ms of main-thread time.

  • Legacy JavaScript

    150 ms · 22 KiB

    Polyfills for old browsers add 22 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.

  • Font display

    150 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 150 ms).

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 32 ms

    32 ms

    Your server sent the HTML in 32 ms, well inside Google's 600 ms guideline.

Core Web Vitals

8 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • First Contentful Paint: 8.0 s

    8.0 s

    The first text or image appears after 8.0 s on a phone. Good is under 1.8 s.

  • Largest Contentful Paint: 20.1 s

    20.1 s

    Your largest element takes 20.1 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “50% OFF All Cruises”.

  • Time to Interactive: 24.2 s

    24.2 s

    The page becomes fully interactive after 24.2 s. Good is under 3.8 s.

  • Speed Index: 10.5 s

    10.5 s

    Visually, the page fills in at 10.5 s (Speed Index). Good is under 3.4 s.

  • Total Blocking Time: 913 ms

    913 ms

    Scripts block taps and scrolling for 913 ms in total while the page loads. Good is under 200 ms.

  • Real-user LCP: 3.3 s

    3.3 s

    Real visitors wait 3.3 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 229 ms

    229 ms

    Real visitors wait 229 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Tap response (INP) held steady for real visitors

    +1%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 236 ms to 235 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    -7%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 4.6 s to 4.2 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

4 checks passed
  • Real-user CLS: 0.01

    0.01

    For real visitors the layout shifts by 0.01 (75th percentile). Good is under 0.1.

  • Real-user FCP: 1.8 s

    1.8 s

    Real visitors see the first content after 1.8 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 725 ms

    725 ms

    Real visitors wait 725 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Cumulative Layout Shift: 0

    0

    The layout barely moves while loading (CLS 0, good is under 0.1).

Images and page weight

2 to fix64
  • Page weight: 4.4 MB in 117 requests

    4.4 MB

    Your homepage downloads 4.4 MB in 117 requests on a phone: scripts 2.2 MB (52), images 1.0 MB (16) and fonts 668 KiB (6). Under 2 MB keeps phones on slow connections fast.

  • An image on the first screen is lazy-loaded

    3974950-ncl-fleet-vertical.png is on the first screen but marked loading="lazy", so the browser waits before fetching it and the page looks finished later. Load it eagerly (and give it fetchpriority="high" if it is the main image).

  • About 1.3 g of CO₂ per visit

    1.26 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.26 g of CO₂e: 150.9 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

2 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

3 to fixGoogle 9595
  • ARIA attributes must conform to valid values (1 element)

    ARIA attributes must conform to valid values: 1 element on the page fails this check, rated critical by axe-core.

  • Interactive controls must not be nested (7 elements)

    Interactive controls must not be nested: 7 elements on the page fail this check, rated serious by axe-core.

  • All page content should be contained by landmarks (2 elements)

    All page content should be contained by landmarks: 2 elements on the page fail this check, rated moderate by axe-core.

  • Headings skip levels

    Headings skip levels (h4 → h6 and h2 → h5), which makes the page harder to scan with a screen reader.

  • Elements with visible text labels do not have matching accessible names.

    Elements with visible text labels do not have matching accessible names. (4 elements).

2 checks passed
  • Every image has alt text

    All 56 images in the HTML carry an alt attribute.

  • 48 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 51 WCAG 2.2 A/AA and best-practice rules on the phone render: 48 passed and 3 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

3 to fixGoogle 9285
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • No social preview image

    No Open Graph image (also missing: og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • 5 links with vague text

    5 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is incomplete here.

  • 116 internal links, 4 external

    The homepage links to 116 pages on ncl.com and 4 external pages.

6 checks passed
  • Meta description: 137 characters

    Your meta description is 137 characters: “Set sail on your next cruise vacation with Norwegian Cruise Line. Experience cruising to destinations you’ll love. Find…”.

  • Title: 57 characters

    Your title is a healthy 57 characters: “Vacation Cruises – Experience Norwegian Cruise Line | NCL”.

  • Canonical URL set

    The canonical URL is https://www.ncl.com/.

  • Structured data in place

    Structured data found: Organization.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.ncl.com/sitemap_index.xml.

AI search readiness

100
  • No llms.txt

    There is no https://www.ncl.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 5 of 6 facts

    Your Organization JSON-LD gives name, url, logo, sameAs (social profiles) and contact details; description would complete it.

  • Text is in the HTML

    Your server sends the page's text in the HTML (1,191 words), so crawlers that don't run JavaScript still read it.

Other pages

3 to fix83
  • 1 linked page hidden from search

    https://www.ncl.com/myncl/vacation-summary is marked noindex but linked from your homepage. If it is meant to be found, remove the noindex.

  • 3 pages without a meta description

    https://www.ncl.com/vacations, https://www.ncl.com/myncl/vacation-summary and https://www.ncl.com/cruise-deals/last-minute-cruise-deals have no meta description, so Google writes the search snippet from whatever text it finds.

  • 3 pages without an H1

    https://www.ncl.com/vacations, https://www.ncl.com/myncl/vacation-summary and https://www.ncl.com/great-stirrup-cay have no <h1> headline, so visitors and search engines get no clear main topic.

  • 1 page slow to respond

    https://www.ncl.com/myncl/vacation-summary took over 3 s to send its HTML from our server.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 88 found) and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Titles are unique

    Every page we checked has its own title.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

2 to fixGoogle 9687
  • 9 small tap targets

    9 of 19 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 2 JavaScript errors while loading

    2 errors were logged to the browser console while the page loaded, for example “Cannot read properties of undefined (reading 'addEventListener')”.

  • Missing source maps

    Large scripts ship without source maps.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

3 to fix50
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 851 words of copy

    The homepage carries about 851 words of visible text.

  • Urgency cues

    The page uses urgency cues (a countdown or limited-time wording).

2 checks passed
  • 8 calls to action

    The homepage has 8 calls to action, for example “Learn More”, “Apply Now” and “Contact Us”.

  • Direct contact links

    Visitors can reach you directly: 1 phone link and 0 email links.

Privacy and tracking

  • 15 cookies set on arrival

    15

    Opening the homepage sets 15 cookies (measured from a US location before any click).

  • 13 other companies contacted

    Loading the homepage contacts 13 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

2 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

  • No known trackers before consent

    No known advertising or analytics trackers load before a visitor clicks anything (measured from a US location before any click).

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at ncl.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

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