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ncl.com website review
Visit site (opens in a new tab)Reviewed 11 October 202633 issues · 82 checks
This review found 33 issues worth fixing on ncl.com, 18 of them high impact, across 82 checks. The most urgent: render-blocking requests. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.
- Homepage
- Phone render
- Links and pages
- Google PageSpeed
Google PageSpeed Insights (opens in a new tab), mobile
Site score
67DClosest competitors among reviewed websites
Compare side by sideShow as table
| Date | Real-visitor load time (LCP) |
|---|---|
| Apr 18, 2026 | 4.6 s |
| Apr 25, 2026 | 4.5 s |
| May 2, 2026 | 4.5 s |
| May 9, 2026 | 4.5 s |
| May 16, 2026 | 4.5 s |
| May 23, 2026 | 4.5 s |
| May 30, 2026 | 4.5 s |
| Jun 6, 2026 | 4.4 s |
| Jun 13, 2026 | 4.3 s |
| Jun 20, 2026 | 4.3 s |
| Jun 27, 2026 | 4.4 s |
| Jul 4, 2026 | 4.4 s |
| Jul 11, 2026 | 4.4 s |
| Jul 18, 2026 | 4.4 s |
| Jul 25, 2026 | 4.4 s |
| Aug 1, 2026 | 4.4 s |
| Aug 8, 2026 | 4.5 s |
| Aug 15, 2026 | 4.5 s |
| Aug 22, 2026 | 4.5 s |
| Aug 29, 2026 | 4.4 s |
| Sep 5, 2026 | 4.4 s |
| Sep 12, 2026 | 4.3 s |
| Sep 19, 2026 | 4.2 s |
| Sep 26, 2026 | 4.2 s |
| Oct 3, 2026 | 4.2 s |
Show as table
| Date | Real-visitor tap response (INP) |
|---|---|
| Apr 18, 2026 | 236 ms |
| Apr 25, 2026 | 232 ms |
| May 2, 2026 | 230 ms |
| May 9, 2026 | 229 ms |
| May 16, 2026 | 230 ms |
| May 23, 2026 | 233 ms |
| May 30, 2026 | 233 ms |
| Jun 6, 2026 | 233 ms |
| Jun 13, 2026 | 233 ms |
| Jun 20, 2026 | 230 ms |
| Jun 27, 2026 | 231 ms |
| Jul 4, 2026 | 231 ms |
| Jul 11, 2026 | 229 ms |
| Jul 18, 2026 | 229 ms |
| Jul 25, 2026 | 229 ms |
| Aug 1, 2026 | 230 ms |
| Aug 8, 2026 | 232 ms |
| Aug 15, 2026 | 237 ms |
| Aug 22, 2026 | 239 ms |
| Aug 29, 2026 | 243 ms |
| Sep 5, 2026 | 243 ms |
| Sep 12, 2026 | 238 ms |
| Sep 19, 2026 | 237 ms |
| Sep 26, 2026 | 236 ms |
| Oct 3, 2026 | 235 ms |
Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.
One score from every part of this review. How it works
Speed
Render-blocking requests
7.5 s22 files block the first paint until they finish downloading. Deferring or inlining them could save about 7.5 s.
Reduce unused JavaScript
3.1 s · 825 KiBAbout 825 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 3.1 s faster on a phone.
Use efficient cache lifetimes
2.6 s · 502 KiB33 files are served with short cache lifetimes, so returning visitors download them again (502 KiB).
Reduce unused CSS
1.1 s · 220 KiBAbout 220 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 1.1 s faster on a phone.
Mobile performance score: 35
35/100Your mobile performance score is 35 (desktop: 13). Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.
Main-thread work: 4.3 s
A phone's processor spends 4.3 s on main-thread work while loading, 2.1 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.
Improve image delivery
450 ms · 429 KiB10 images could be 429 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 450 ms faster on a phone.
13 long tasks on the main thread
13 long tasks block the main thread while loading, the longest for 652 ms. During a long task the page ignores taps.
2,850 HTML elements
The page has 2,850 HTML elements. Above 1,500, rendering and every interaction get slower on phones.
8 third-party services on the page
8 third-party services load with your homepage (Accessibe Accessibility Overlay, Adobe Tag Manager and Optanon and others), adding 773 KiB and 224 ms of main-thread time.
Legacy JavaScript
150 ms · 22 KiBPolyfills for old browsers add 22 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 150 ms faster on a phone.
Font display
150 msWeb fonts hide text while they load. Setting font-display: swap shows text immediately (about 150 ms).
Chained critical requests
Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.
Forced reflow
Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.
1 checks passed
Server response: 32 ms
32 msYour server sent the HTML in 32 ms, well inside Google's 600 ms guideline.
Core Web Vitals
Fails Core Web Vitals for real visitors
Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.
First Contentful Paint: 8.0 s
8.0 sThe first text or image appears after 8.0 s on a phone. Good is under 1.8 s.
Largest Contentful Paint: 20.1 s
20.1 sYour largest element takes 20.1 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “50% OFF All Cruises”.
Time to Interactive: 24.2 s
24.2 sThe page becomes fully interactive after 24.2 s. Good is under 3.8 s.
Speed Index: 10.5 s
10.5 sVisually, the page fills in at 10.5 s (Speed Index). Good is under 3.4 s.
Total Blocking Time: 913 ms
913 msScripts block taps and scrolling for 913 ms in total while the page loads. Good is under 200 ms.
Real-user LCP: 3.3 s
3.3 sReal visitors wait 3.3 s for the largest content to appear (75th percentile). Good is under 2.5 s.
Real-user INP: 229 ms
229 msReal visitors wait 229 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.
Tap response (INP) held steady for real visitors
+1%Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 236 ms to 235 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).
Largest content (LCP) held steady for real visitors
-7%Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 4.6 s to 4.2 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).
4 checks passed
Real-user CLS: 0.01
0.01For real visitors the layout shifts by 0.01 (75th percentile). Good is under 0.1.
Real-user FCP: 1.8 s
1.8 sReal visitors see the first content after 1.8 s (75th percentile). Good is under 1.8 s.
Real-user TTFB: 725 ms
725 msReal visitors wait 725 ms for your server to start answering (75th percentile). Good is under 800 ms.
Cumulative Layout Shift: 0
0The layout barely moves while loading (CLS 0, good is under 0.1).
Images and page weight
Page weight: 4.4 MB in 117 requests
4.4 MBYour homepage downloads 4.4 MB in 117 requests on a phone: scripts 2.2 MB (52), images 1.0 MB (16) and fonts 668 KiB (6). Under 2 MB keeps phones on slow connections fast.
An image on the first screen is lazy-loaded
3974950-ncl-fleet-vertical.png is on the first screen but marked loading="lazy", so the browser waits before fetching it and the page looks finished later. Load it eagerly (and give it fetchpriority="high" if it is the main image).
About 1.3 g of CO₂ per visit
1.26 gBy the Sustainable Web Design model, a visit to your homepage emits about 1.26 g of CO₂e: 150.9 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.
2 checks passed
Images use modern formats
Every sizeable image is WebP, AVIF or SVG.
Images are sized for phones
No image is downloaded at more than three times the size it is drawn on a phone.
Accessibility
ARIA attributes must conform to valid values (1 element)
ARIA attributes must conform to valid values: 1 element on the page fails this check, rated critical by axe-core.
Interactive controls must not be nested (7 elements)
Interactive controls must not be nested: 7 elements on the page fail this check, rated serious by axe-core.
All page content should be contained by landmarks (2 elements)
All page content should be contained by landmarks: 2 elements on the page fail this check, rated moderate by axe-core.
Headings skip levels
Headings skip levels (h4 → h6 and h2 → h5), which makes the page harder to scan with a screen reader.
Elements with visible text labels do not have matching accessible names.
Elements with visible text labels do not have matching accessible names. (4 elements).
2 checks passed
Every image has alt text
All 56 images in the HTML carry an alt attribute.
48 automated accessibility rules passed
axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 51 WCAG 2.2 A/AA and best-practice rules on the phone render: 48 passed and 3 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.
SEO
No H1 headline
There is no <h1>, so neither visitors nor Google get a clear main headline.
No social preview image
No Open Graph image (also missing: og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.
5 links with vague text
5 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.
No X (Twitter) card tag
No twitter:card tag. X falls back to Open Graph, which is incomplete here.
116 internal links, 4 external
The homepage links to 116 pages on ncl.com and 4 external pages.
6 checks passed
Meta description: 137 characters
Your meta description is 137 characters: “Set sail on your next cruise vacation with Norwegian Cruise Line. Experience cruising to destinations you’ll love. Find…”.
Title: 57 characters
Your title is a healthy 57 characters: “Vacation Cruises – Experience Norwegian Cruise Line | NCL”.
Canonical URL set
The canonical URL is https://www.ncl.com/.
Structured data in place
Structured data found: Organization.
robots.txt in place
robots.txt is in place and points crawlers to your sitemap.
XML sitemap found
Your XML sitemap is reachable at https://www.ncl.com/sitemap_index.xml.
AI search readiness
No llms.txt
There is no https://www.ncl.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.
3 checks passed
AI answer engines may read the site
Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.
Organization data: 5 of 6 facts
Your Organization JSON-LD gives name, url, logo, sameAs (social profiles) and contact details; description would complete it.
Text is in the HTML
Your server sends the page's text in the HTML (1,191 words), so crawlers that don't run JavaScript still read it.
Other pages
1 linked page hidden from search
https://www.ncl.com/myncl/vacation-summary is marked noindex but linked from your homepage. If it is meant to be found, remove the noindex.
3 pages without a meta description
https://www.ncl.com/vacations, https://www.ncl.com/myncl/vacation-summary and https://www.ncl.com/cruise-deals/last-minute-cruise-deals have no meta description, so Google writes the search snippet from whatever text it finds.
3 pages without an H1
https://www.ncl.com/vacations, https://www.ncl.com/myncl/vacation-summary and https://www.ncl.com/great-stirrup-cay have no <h1> headline, so visitors and search engines get no clear main topic.
1 page slow to respond
https://www.ncl.com/myncl/vacation-summary took over 3 s to send its HTML from our server.
15 internal pages checked
We fetched 15 pages linked from your homepage (of 88 found) and read each the way a search engine does.
4 checks passed
Linked pages load
All 15 pages we checked loaded without an error.
Canonical URLs point to themselves
No page we checked hands its ranking to a different URL.
Titles are unique
Every page we checked has its own title.
Every page has a title
All 15 pages that loaded have a <title>.
Best practices
9 small tap targets
9 of 19 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.
2 JavaScript errors while loading
2 errors were logged to the browser console while the page loaded, for example “Cannot read properties of undefined (reading 'addEventListener')”.
Missing source maps
Large scripts ship without source maps.
1 checks passed
Mobile viewport set
The page declares a mobile viewport.
Content and conversion
No call to action on the first screen
On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.
No social proof
No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.
No analytics detected
No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.
No form on the homepage
There is no form on the homepage, so every lead has to click through to another page first.
No risk reducer
No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.
About 851 words of copy
The homepage carries about 851 words of visible text.
Urgency cues
The page uses urgency cues (a countdown or limited-time wording).
2 checks passed
8 calls to action
The homepage has 8 calls to action, for example “Learn More”, “Apply Now” and “Contact Us”.
Direct contact links
Visitors can reach you directly: 1 phone link and 0 email links.
Privacy and tracking
15 cookies set on arrival
15Opening the homepage sets 15 cookies (measured from a US location before any click).
13 other companies contacted
Loading the homepage contacts 13 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.
2 checks passed
Consent tool: OneTrust
A consent management tool (OneTrust) loads with the page.
No known trackers before consent
No known advertising or analytics trackers load before a visitor clicks anything (measured from a US location before any click).
Security, domain, email and software versions
The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at ncl.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.
Go beyond the website
What your $25 Growth Playbook adds
This review found 33 issues on ncl.com, including 17 speed issues, 3 SEO issues and 3 conversion gaps. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.
- 28 research agents read your site, reviews, competitors, communities and public filings
- Customer review mining (G2, Capterra, Trustpilot and more) and voice-of-pain analysis in your buyers’ own words
- Competitor intelligence with battlecards for your closest rivals
- Ideal customer profile, buyer segments and buying-stage funnel
- Ranked channels, outreach sequences and content angles
- Live Reddit threads where buyers ask for what you sell, with draft replies
- Earned media and PR openings
- At least 20 ideas with evidence, a step-by-step playbook, metric, owner, effort and impact, grouped into this week, this quarter, big bets and wildcards, plus a 30/60/90-day roadmap
- PDF, Markdown, CSV, Notion and Linear exports, and a shareable page your team can track progress on
- Refresh the playbook later to see what changed
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