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phmg.com website review

Visit site (opens in a new tab)Reviewed 31 October 202635 issues · 83 checks

This review found 35 issues worth fixing on phmg.com, 18 of them high impact, across 83 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
4.6 s3.0 sMay 9Oct 244.1 s
Show as table
DateReal-visitor load time (LCP)
May 9, 20263.2 s
May 16, 20263.5 s
May 23, 20263.6 s
May 30, 20263.8 s
Jun 6, 20263.9 s
Jun 13, 20264.0 s
Jun 20, 20264.2 s
Jun 27, 20264.0 s
Jul 4, 20264.0 s
Jul 11, 20264.1 s
Jul 18, 20264.3 s
Jul 25, 20264.4 s
Aug 1, 20264.2 s
Aug 8, 20264.2 s
Aug 15, 20263.9 s
Aug 22, 20263.8 s
Aug 29, 20263.8 s
Sep 5, 20263.9 s
Sep 12, 20263.8 s
Sep 19, 20263.7 s
Sep 26, 20263.7 s
Oct 3, 20263.7 s
Oct 10, 20263.8 s
Oct 17, 20264.0 s
Oct 24, 20264.1 s
Real-visitor tap response (INP)75th percentile, phones
103 ms75 msMay 9Oct 2479 ms
Show as table
DateReal-visitor tap response (INP)
May 9, 202689 ms
May 16, 202687 ms
May 23, 202689 ms
May 30, 202687 ms
Jun 6, 202689 ms
Jun 13, 202689 ms
Jun 20, 202688 ms
Jun 27, 202693 ms
Jul 4, 2026100 ms
Jul 11, 202696 ms
Jul 18, 202691 ms
Jul 25, 202688 ms
Aug 1, 202688 ms
Aug 8, 202691 ms
Aug 15, 202698 ms
Aug 22, 202698 ms
Aug 29, 202695 ms
Sep 5, 202690 ms
Sep 12, 202679 ms
Sep 19, 202679 ms
Sep 26, 202679 ms
Oct 3, 202678 ms
Oct 10, 202679 ms
Oct 17, 202679 ms
Oct 24, 202679 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of phmg.com (phone) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. phmg.com at 1.2 s1.2 s
  2. phmg.com at 2.5 s2.5 s
  3. phmg.com at 3.7 s3.7 s
  4. phmg.com at 5.0 s5.0 s
  5. phmg.com at 6.2 s6.2 s
  6. phmg.com at 7.5 s7.5 s
  7. phmg.com at 8.7 s8.7 s
  8. phmg.com at 9.9 s9.9 s

Speed

11 to fix42
  • Use efficient cache lifetimes

    9.8 s · 1.8 MB

    40 files are served with short cache lifetimes, so returning visitors download them again (1.8 MB).

  • Improve image delivery

    1.8 s · 523 KiB

    6 images could be 523 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 1.8 s faster on a phone.

  • Reduce unused JavaScript

    1.9 s · 333 KiB

    About 333 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 1.9 s faster on a phone.

  • Render-blocking requests

    1.9 s

    7 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.9 s.

  • Mobile performance score: 42

    42/100

    Your mobile performance score is 42. Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google Tag Manager, Civic and data-crypt.com and others), adding 747 KiB and 786 ms of main-thread time.

  • Reduce unused CSS

    600 ms · 114 KiB

    About 114 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 600 ms faster on a phone.

  • Legacy JavaScript

    650 ms · 63 KiB

    Polyfills for old browsers add 63 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 650 ms faster on a phone.

  • Google Tag Manager adds 423 ms

    423 ms

    Google Tag Manager costs a phone 423 ms of main-thread work and 365 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Main-thread work: 3.2 s

    A phone's processor spends 3.2 s on main-thread work while loading, 1.2 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 8 long tasks on the main thread

    8 long tasks block the main thread while loading, the longest for 300 ms. During a long task the page ignores taps.

  • Minify CSS

    150 ms · 26 KiB

    26 KiB could be saved by minifying CSS.

  • Document request latency

    111 KiB

    The HTML itself could arrive sooner: redirects, a slow server response or missing compression delay everything after it.

  • Font display

    50 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 50 ms).

  • Minify JavaScript

    8 KiB

    8 KiB could be saved by minifying JavaScript.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 182 ms

    182 ms

    Your server sent the HTML in 182 ms, well inside Google's 600 ms guideline.

Core Web Vitals

11 to fix50
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user LCP: 4.3 s

    4.3 s

    Real visitors wait 4.3 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user FCP: 4.2 s

    4.2 s

    Real visitors see the first content after 4.2 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 2.1 s

    2.1 s

    Real visitors wait 2.1 s for your server to start answering (75th percentile). Good is under 800 ms.

  • Largest Contentful Paint: 20.5 s

    20.5 s

    Your largest element takes 20.5 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the text “Creative expertise, leading technology and human support, w…”. Most of its time is element render delay (9.3 s).

  • Speed Index: 16.3 s

    16.3 s

    Visually, the page fills in at 16.3 s (Speed Index). Good is under 3.4 s.

  • Time to Interactive: 20.7 s

    20.7 s

    The page becomes fully interactive after 20.7 s. Good is under 3.8 s.

  • First Contentful Paint: 3.5 s

    3.5 s

    The first text or image appears after 3.5 s on a phone. Good is under 1.8 s.

  • Total Blocking Time: 646 ms

    646 ms

    Scripts block taps and scrolling for 646 ms in total while the page loads. Good is under 200 ms.

  • Largest content (LCP) got 21% slower for real visitors

    +21%

    Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' largest content (lcp) went from 3.2 s to 4.1 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • 14 images without width and height

    14 images have no width and height attributes, so the layout jumps as each one loads.

3 checks passed
  • Real-user CLS: 0.00

    0.00

    For real visitors the layout shifts by 0.00 (75th percentile). Good is under 0.1.

  • Tap response (INP) got 10% faster for real visitors

    -10%

    Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' tap response (inp) went from 89 ms to 79 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Cumulative Layout Shift: 0

    0

    The layout barely moves while loading (CLS 0, good is under 0.1).

Images and page weight

2 to fix60
  • Page weight: 13.3 MB in 130 requests

    13.3 MB

    Your homepage downloads 13.3 MB in 130 requests on a phone: media 10.0 MB (3), scripts 1.9 MB (20) and images 920 KiB (31). Under 2 MB keeps phones on slow connections fast.

  • 2 images far larger than shown

    226 KiB

    2 images are downloaded at several times the size a phone draws them, for example planet-mark-6-940x600.jpg at 940 px wide, shown at 93 px. Resized copies would save about 226 KiB.

  • 5 images in older formats

    5 images (423 KiB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • About 3.8 g of CO₂ per visit

    3.77 g

    By the Sustainable Web Design model, a visit to your homepage emits about 3.77 g of CO₂e: 452.1 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images load when needed

    Images below the first screen wait until the visitor scrolls to them.

Accessibility

5 to fixGoogle 8692
  • 3 tap targets too small

    3 tap targets are too small or too close together to hit reliably with a finger.

  • 1 text element with low contrast

    1 text element doesn't have enough contrast against the background to read easily, especially outdoors on a phone.

  • 12 images without alt text

    12 images have no alt text, which hurts accessibility and image search.

  • All page content should be contained by landmarks (23 elements)

    All page content should be contained by landmarks: 23 elements on the page fail this check, rated moderate by axe-core.

  • Users should be able to zoom and scale the text up to 500% (1 element)

    Users should be able to zoom and scale the text up to 500%: 1 element on the page fails this check, rated minor by axe-core.

  • Headings skip levels

    Headings skip levels (h1 → h6, h2 → h6 and h2 → h6), which makes the page harder to scan with a screen reader.

1 checks passed
  • 43 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 49 WCAG 2.2 A/AA and best-practice rules on the phone render: 43 passed and 6 failed. 2 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

Google 92100
  • 84 internal links, 10 external

    The homepage links to 84 pages on phmg.com and 10 external pages.

8 checks passed
  • Meta description: 117 characters

    Your meta description is 117 characters: “Creative expertise, leading technology and human support, working together to make every customer interaction better.”.

  • One H1 headline

    Your main headline reads: “Powering every customer connection”.

  • Title: 41 characters

    Your title is a healthy 41 characters: “PHMG — Powering every customer connection”.

  • Canonical URL set

    The canonical URL is https://phmg.com/.

  • Structured data in place

    Structured data found: BreadcrumbList, ImageObject, Organization, WebPage and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://phmg.com/sitemap_index.xml.

AI search readiness

100
  • No llms.txt

    There is no https://phmg.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

3 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 4 of 6 facts

    Your Organization JSON-LD gives name, url, logo and sameAs (social profiles); description and contact details would complete it.

  • Text is in the HTML

    Your server sends the page's text in the HTML (908 words), so crawlers that don't run JavaScript still read it.

Other pages

4 to fix81
  • 3 pages share a title

    https://phmg.com/uk, https://phmg.com/aus and https://phmg.com/ca all use the title “PHMG — Revolutionising Customer Connections”. Search engines can't tell which page to show for a search, so each competes with the others.

  • 3 pages without a meta description

    https://phmg.com/our-work, https://phmg.com/blog and https://phmg.com/get-a-free-demo have no meta description, so Google writes the search snippet from whatever text it finds.

  • 2 pages share a meta description

    https://phmg.com/uk and https://phmg.com/aus use the same meta description. A description written for each page earns more clicks.

  • 5 pages without an H1

    https://phmg.com/our-work, https://phmg.com/careers, https://phmg.com/blog, https://phmg.com/about/why-work-with-phmg and https://phmg.com/services/on-hold-marketing have no <h1> headline, so visitors and search engines get no clear main topic.

  • 7 pages slow to respond

    https://phmg.com/blog, https://phmg.com/contact, https://phmg.com/uk, https://phmg.com/aus, https://phmg.com/ca and https://phmg.com/the-ultimate-guide-to-audio-branding and 1 other took over 3 s to send their HTML from our server.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 36 found) and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

1 to fixGoogle 9693
  • 6 JavaScript errors while loading

    6 errors were logged to the browser console while the page loaded, for example “Failed to load resource: the server responded with a status of 410 (Gone)”.

  • Missing source maps

    Large scripts ship without source maps.

2 checks passed
  • Tap targets are thumb-sized

    46 of 55 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

100
  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 733 words of copy

    The homepage carries about 733 words of visible text.

5 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Get a free demo” and “Contact”.

  • 7 calls to action

    The homepage has 7 calls to action, for example “Contact”, “Get a free demo” and “Let’s get started”.

  • Social proof on the page

    Social proof on the homepage: 25 testimonial or review blocks, 12 customer or partner logos and 2 trust badges.

  • Analytics in place

    Analytics detected: Google Tag Manager.

  • Direct contact links

    Visitors can reach you directly: 2 phone links and 2 email links.

Privacy and tracking

1 to fix
  • 3 trackers load before any consent

    3

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics and Google Tag Manager (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 3 cookies set on arrival

    3

    Opening the homepage sets 3 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 19 other companies contacted

    Loading the homepage contacts 19 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at phmg.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

CMS
WordPress
Framework
jQuery
Analytics
Google Tag Manager
Hosting
CloudFront

Hiring

Hiring
24 open roles
Teams
Inside Sales (9), Client Technology Solutions (6), Account Management (4), Phoenix NA (1)
Job board
greenhouse

Company

Founded
1998
Headquarters
London

Upkeep, stack, hiring and company data from programmable.info

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This review found 35 issues on phmg.com, including 22 speed issues. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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