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robinsons.com.sg website review

Visit site (opens in a new tab)Reviewed 20 October 202658 issues · 102 checks

This review found 58 issues worth fixing on robinsons.com.sg, 21 of them high impact, across 102 checks. The most urgent: page weight: 23.9 MB in 537 requests. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
4.2 s3.4 sMay 2Oct 173.5 s
Show as table
DateReal-visitor load time (LCP)
May 2, 20263.8 s
May 9, 20263.9 s
May 16, 20263.9 s
May 23, 20264.0 s
May 30, 20263.9 s
Jun 6, 20263.8 s
Jun 13, 20263.8 s
Jun 20, 20263.7 s
Jun 27, 20263.7 s
Jul 4, 20263.7 s
Jul 11, 20263.7 s
Jul 18, 20263.7 s
Jul 25, 20263.6 s
Aug 1, 20263.5 s
Aug 8, 20263.6 s
Aug 15, 20263.7 s
Aug 22, 20263.9 s
Aug 29, 20264.0 s
Sep 5, 20264.1 s
Sep 12, 20264.0 s
Sep 19, 20263.8 s
Sep 26, 20263.7 s
Oct 3, 20263.6 s
Oct 10, 20263.6 s
Oct 17, 20263.5 s
Real-visitor tap response (INP)75th percentile, phones
218 ms175 msMay 2Oct 17204 ms
Show as table
DateReal-visitor tap response (INP)
May 2, 2026185 ms
May 9, 2026183 ms
May 16, 2026180 ms
May 23, 2026183 ms
May 30, 2026186 ms
Jun 6, 2026187 ms
Jun 13, 2026191 ms
Jun 20, 2026195 ms
Jun 27, 2026195 ms
Jul 4, 2026196 ms
Jul 11, 2026196 ms
Jul 18, 2026195 ms
Jul 25, 2026193 ms
Aug 1, 2026189 ms
Aug 8, 2026191 ms
Aug 15, 2026195 ms
Aug 22, 2026196 ms
Aug 29, 2026202 ms
Sep 5, 2026205 ms
Sep 12, 2026208 ms
Sep 19, 2026213 ms
Sep 26, 2026212 ms
Oct 3, 2026210 ms
Oct 10, 2026208 ms
Oct 17, 2026204 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of robinsons.com.sg (phone) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. robinsons.com.sg at 1.5 s1.5 s
  2. robinsons.com.sg at 3.0 s3.0 s
  3. robinsons.com.sg at 4.6 s4.6 s
  4. robinsons.com.sg at 6.1 s6.1 s
  5. robinsons.com.sg at 7.6 s7.6 s
  6. robinsons.com.sg at 9.1 s9.1 s
  7. robinsons.com.sg at 10.6 s10.6 s
  8. robinsons.com.sg at 12.1 s12.1 s

Speed

15 to fix31
  • Mobile performance score: 31

    31/100

    Your mobile performance score is 31. Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Main-thread work: 9.8 s

    A phone's processor spends 9.8 s on main-thread work while loading, 5.7 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 6,927 HTML elements

    The page has 6,927 HTML elements. Above 1,500, rendering and every interaction get slower on phones.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Insider, Google Tag Manager and insightech.com and others), adding 6.4 MB and 2.0 s of main-thread time.

  • Reduce unused JavaScript

    300 ms · 990 KiB

    About 990 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 300 ms faster on a phone.

  • Use efficient cache lifetimes

    200 ms · 889 KiB

    43 files are served with short cache lifetimes, so returning visitors download them again (889 KiB).

  • Insider adds 818 ms

    818 ms

    Insider costs a phone 818 ms of main-thread work and 857 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Improve image delivery

    568 KiB

    18 images could be 568 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen.

  • Reduce unused CSS

    450 ms · 106 KiB

    About 106 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 450 ms faster on a phone.

  • Shopify adds 85 ms

    85 ms

    Shopify costs a phone 85 ms of main-thread work and 4.4 MB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Google Tag Manager adds 405 ms

    405 ms

    Google Tag Manager costs a phone 405 ms of main-thread work and 526 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Render-blocking requests

    350 ms

    5 files block the first paint until they finish downloading. Deferring or inlining them could save about 350 ms.

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 286 ms. During a long task the page ignores taps.

  • insightech.com adds 273 ms

    273 ms

    insightech.com costs a phone 273 ms of main-thread work and 23 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Yotpo adds 146 ms

    146 ms

    Yotpo costs a phone 146 ms of main-thread work and 297 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Font display

    50 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 50 ms).

  • Minify JavaScript

    50 KiB

    50 KiB could be saved by minifying JavaScript.

  • Legacy JavaScript

    48 KiB

    Polyfills for old browsers add 48 KiB JavaScript that modern phones do not need.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 29 ms

    29 ms

    Your server sent the HTML in 29 ms, well inside Google's 600 ms guideline.

Core Web Vitals

9 to fix33
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user CLS: 0.31

    0.31

    For real visitors the layout shifts by 0.31 (75th percentile). Good is under 0.1.

  • Largest Contentful Paint: 9.6 s

    9.6 s

    Your largest element takes 9.6 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image.

  • Speed Index: 30.8 s

    30.8 s

    Visually, the page fills in at 30.8 s (Speed Index). Good is under 3.4 s.

  • Time to Interactive: 97.3 s

    97.3 s

    The page becomes fully interactive after 97.3 s. Good is under 3.8 s.

  • First Contentful Paint: 4.6 s

    4.6 s

    The first text or image appears after 4.6 s on a phone. Good is under 1.8 s.

  • Total Blocking Time: 1.3 s

    1.3 s

    Scripts block taps and scrolling for 1.3 s in total while the page loads. Good is under 200 ms.

  • Real-user LCP: 3.1 s

    3.1 s

    Real visitors wait 3.1 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user FCP: 2.7 s

    2.7 s

    Real visitors see the first content after 2.7 s (75th percentile). Good is under 1.8 s.

  • Tap response (INP) got 12% slower for real visitors

    +12%

    Over the last 25 four-week periods to 2026-10-17, real Chrome visitors' tap response (inp) went from 185 ms to 204 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Largest content (LCP) held steady for real visitors

    -7%

    Over the last 25 four-week periods to 2026-10-17, real Chrome visitors' largest content (lcp) went from 3.8 s to 3.5 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

3 checks passed
  • Real-user INP: 198 ms

    198 ms

    Real visitors wait 198 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user TTFB: 431 ms

    431 ms

    Real visitors wait 431 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Cumulative Layout Shift: 0.047

    0.047

    The layout barely moves while loading (CLS 0.047, good is under 0.1).

Images and page weight

3 to fix35
  • Page weight: 23.9 MB in 537 requests

    23.9 MB

    Your homepage downloads 23.9 MB in 537 requests on a phone: images 15.4 MB (158), other files 5.0 MB (226) and scripts 2.6 MB (110). Under 2 MB keeps phones on slow connections fast.

  • 9 images over 500 KB

    9 images weigh 7.1 MB together. On a phone connection a single image that size takes seconds.

  • 13 images far larger than shown

    5.0 MB

    13 images are downloaded at several times the size a phone draws them, for example 5_2c279c7c-5d0c-4856-8b15-084193d3485f_120x120_crop_center.s at 300 px wide, shown at 63 px. Resized copies would save about 5.0 MB.

  • 1 image below the first screen load straight away

    1 image further down the page (41 KiB) download before anyone scrolls to it. Adding loading="lazy" lets the first screen load first.

  • About 6.8 g of CO₂ per visit

    6.76 g

    By the Sustainable Web Design model, a visit to your homepage emits about 6.76 g of CO₂e: 811.5 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images use modern formats

    Every sizeable image is WebP, AVIF or SVG.

Accessibility

14 to fixGoogle 6886
  • 1 button without a name

    1 button has no accessible name, so screen readers announce just “button”.

  • 4 text elements with low contrast

    4 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

  • 7 images without alt text

    7 images have no alt text, which hurts accessibility and image search.

  • All page content should be contained by landmarks (4 elements)

    All page content should be contained by landmarks: 4 elements on the page fail this check, rated moderate by axe-core.

  • Heading levels should only increase by one (2 elements)

    Heading levels should only increase by one: 2 elements on the page fail this check, rated moderate by axe-core.

  • Landmarks should have a unique role or role/label/title (i.e. accessible name) combination (1 element)

    Landmarks should have a unique role or role/label/title (i.e. accessible name) combination: 1 element on the page fails this check, rated moderate by axe-core.

  • Zoom is disabled

    The viewport tag blocks pinch-zoom, which low-vision visitors rely on.

  • 60 links without text

    60 visible links have no text or label, so screen readers cannot say where they go.

  • 6 form fields without a label

    6 form fields have no label, so screen readers announce an empty box and autofill guesses.

  • Alternative text of images should not be repeated as text (14 elements)

    Alternative text of images should not be repeated as text: 14 elements on the page fail this check, rated minor by axe-core.

  • 2 tap targets too small

    2 tap targets are too small or too close together to hit reliably with a finger.

  • Elements with role="dialog" or role="alertdialog" do not have accessible names.

    Elements with role="dialog" or role="alertdialog" do not have accessible names. (1 element).

  • Frames without titles

    1 frame has no title, so screen-reader users cannot tell what it contains.

  • Headings should not be empty (1 element)

    Headings should not be empty: 1 element on the page fails this check, rated minor by axe-core.

1 checks passed
  • 46 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 56 WCAG 2.2 A/AA and best-practice rules on the phone render: 46 passed and 10 failed. 2 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

4 to fixGoogle 8576
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • Title is long (83 characters)

    Your title is 83 characters, so Google will cut it off around 60: “Online Shopping - The Leader Among Online Stores in Singapore – Robinsons Singapore”.

  • Meta description is long (162 characters)

    Your meta description is 162 characters; Google truncates after about 160, so the end of your pitch is cut.

  • 17 links crawlers can't follow

    17 links have no real href, so search engines can't follow them.

  • 715 internal links, 2 external

    The homepage links to 715 pages on robinsons.com.sg and 2 external pages.

5 checks passed
  • Canonical URL set

    The canonical URL is https://www.robinsons.com.sg/.

  • Structured data in place

    Structured data found: Organization and WebSite.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

  • robots.txt in place

    robots.txt is in place and points crawlers to your sitemap.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.robinsons.com.sg/sitemap.xml.

AI search readiness

100
4 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Organization data: 5 of 6 facts

    Your Organization JSON-LD gives name, url, logo, description and contact details; sameAs (social profiles) would complete it.

  • Text is in the HTML

    Your server sends the page's text in the HTML (1,495 words), so crawlers that don't run JavaScript still read it.

  • llms.txt published

    The site publishes https://www.robinsons.com.sg/llms.txt (6 KiB, 8 links), a plain-text guide to the site for AI tools.

Other pages

3 to fix65
  • 5 linked pages are broken

    Your homepage links to https://www.robinsons.com.sg/pages/delivery-and-collection, https://www.robinsons.com.sg/pages/r-list-rewards, https://www.robinsons.com.sg/a/wishlist, https://www.robinsons.com.sg/collections/a-month-in-pink and https://www.robinsons.com.sg/pages/robinsons-brand-discovery-page, which answer with an error. Visitors hit a dead end and search engines drop them.

  • 2 pages without a meta description

    https://www.robinsons.com.sg/collections/sitewide-sale and https://www.robinsons.com.sg/pages/contact have no meta description, so Google writes the search snippet from whatever text it finds.

  • 3 pages without an H1

    https://www.robinsons.com.sg/pages/returns-and-exchanges, https://www.robinsons.com.sg/collections/sitewide-sale and https://www.robinsons.com.sg/pages/contact have no <h1> headline, so visitors and search engines get no clear main topic.

  • 3 pages slow to respond

    https://www.robinsons.com.sg/pages/returns-and-exchanges, https://www.robinsons.com.sg/collections/sitewide-sale and https://www.robinsons.com.sg/pages/contact took over 3 s to send their HTML from our server.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 197 found) and read each the way a search engine does.

4 checks passed
  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Titles are unique

    Every page we checked has its own title.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 3 pages that loaded have a <title>.

Best practices

4 to fixGoogle 7374
  • 1 broken image

    1 image failed to load on a phone, for example https://bat.bing.com/action/0?ti=137008214&tm=gtm002&Ver=2&mid=8a4e949d-35ba-434d-a798-0433188465c8&bo=1&sid=6e204ee0cc4311f19dad5d7f93c71f51&vid=6e2080c0cc4311f1bcc5271b385c94f9&vids=1&msclkid=N&pi=9.

  • Deprecated browser APIs

    The page uses 1 deprecated browser API that will stop working in future browsers (“Unload event listeners are deprecated and will be removed.”).

  • 4 JavaScript errors while loading

    4 errors were logged to the browser console while the page loaded, for example “Failed to load resource: the server responded with a status of 400 ()”.

  • 25 distorted images

    25 images are displayed at the wrong aspect ratio, so they look stretched or squashed.

2 checks passed
  • Tap targets are thumb-sized

    61 of 68 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

5 to fix61
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • Local business without LocalBusiness data

    Your homepage shows a street address but no LocalBusiness JSON-LD, so Google and AI assistants have to guess your address, hours and phone from the page text.

  • No phone number on the homepage

    A local customer looking to call finds no phone number on the homepage. Add one, ideally as a tap-to-call link.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • No opening hours

    The homepage shows no opening hours. If customers visit or call, show when.

  • No map or directions link

    There is no link to Google or Apple Maps. A directions link is one tap for a phone visitor.

  • About 1,369 words of copy

    The homepage carries about 1,369 words of visible text.

  • Urgency cues

    The page uses urgency cues (a countdown or limited-time wording).

4 checks passed
  • 21 calls to action

    The homepage has 21 calls to action, for example “Shop Now”, “JOIN NOW” and “SHOP BY PRICE”.

  • 1 short form

    A short form (2 fields at most) is right on the homepage, asking for an email.

  • Analytics in place

    Analytics detected: Google Tag Manager.

  • Risk reducer mentioned

    A guarantee or risk reducer (money-back, free trial, no credit card or similar) is mentioned on the page.

Privacy and tracking

1 to fix
  • 9 trackers load before any consent

    9

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, Klaviyo and Meta Pixel and 4 mores (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 20 cookies set on arrival

    20

    Opening the homepage sets 20 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 56 other companies contacted

    Loading the homepage contacts 56 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at robinsons.com.sg, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

Framework
jQuery
E-commerce
Shopify
Analytics
Google Tag Manager | Microsoft Clarity

Upkeep, stack, hiring and company data from programmable.info

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