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smartbank.com website review

Visit site (opens in a new tab)Reviewed 28 October 202640 issues · 91 checks

This review found 40 issues worth fixing on smartbank.com, 17 of them high impact, across 91 checks. The most urgent: reduce unused JavaScript. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
3.8 s1.9 sMay 9Oct 242.8 s
Show as table
DateReal-visitor load time (LCP)
May 9, 20262.1 s
May 16, 20262.1 s
May 23, 20262.1 s
May 30, 20262.2 s
Jun 6, 20262.2 s
Jun 13, 20262.2 s
Jun 20, 20262.2 s
Jun 27, 20262.2 s
Jul 4, 20262.2 s
Jul 11, 20262.4 s
Jul 18, 20262.6 s
Jul 25, 20263.0 s
Aug 1, 20263.5 s
Aug 8, 20263.5 s
Aug 15, 20263.5 s
Aug 22, 20263.4 s
Aug 29, 20263.3 s
Sep 5, 20263.1 s
Sep 12, 20263.1 s
Sep 19, 20263.0 s
Sep 26, 20263.0 s
Oct 3, 20263.0 s
Oct 10, 20262.9 s
Oct 17, 20262.8 s
Oct 24, 20262.8 s
Real-visitor tap response (INP)75th percentile, phones
176 ms132 msMay 9Oct 24164 ms
Show as table
DateReal-visitor tap response (INP)
May 9, 2026137 ms
May 16, 2026145 ms
May 23, 2026152 ms
May 30, 2026161 ms
Jun 6, 2026164 ms
Jun 13, 2026164 ms
Jun 20, 2026162 ms
Jun 27, 2026159 ms
Jul 4, 2026158 ms
Jul 11, 2026161 ms
Jul 18, 2026161 ms
Jul 25, 2026162 ms
Aug 1, 2026167 ms
Aug 8, 2026167 ms
Aug 15, 2026170 ms
Aug 22, 2026171 ms
Aug 29, 2026170 ms
Sep 5, 2026170 ms
Sep 12, 2026170 ms
Sep 19, 2026170 ms
Sep 26, 2026168 ms
Oct 3, 2026168 ms
Oct 10, 2026167 ms
Oct 17, 2026164 ms
Oct 24, 2026164 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of smartbank.com (phone) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. smartbank.com at 1.0 s1.0 s
  2. smartbank.com at 2.0 s2.0 s
  3. smartbank.com at 3.0 s3.0 s
  4. smartbank.com at 4.0 s4.0 s
  5. smartbank.com at 5.0 s5.0 s
  6. smartbank.com at 6.0 s6.0 s
  7. smartbank.com at 7.1 s7.1 s
  8. smartbank.com at 8.1 s8.1 s

Speed

11 to fix6
  • Reduce unused JavaScript

    7.7 s · 1.2 MB

    About 1.2 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 7.7 s faster on a phone.

  • Use efficient cache lifetimes

    1.2 s · 530 KiB

    14 files are served with short cache lifetimes, so returning visitors download them again (530 KiB).

  • Render-blocking requests

    1.1 s

    23 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.1 s.

  • Mobile performance score: 6

    6/100

    Your mobile performance score is 6. Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Main-thread work: 5.5 s

    A phone's processor spends 5.5 s on main-thread work while loading, 3.0 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google Tag Manager, Google CDN and niceincontact.com and others), adding 2.4 MB and 2.3 s of main-thread time.

  • Google Tag Manager adds 842 ms

    842 ms

    Google Tag Manager costs a phone 842 ms of main-thread work and 1.0 MB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Google CDN adds 659 ms

    659 ms

    Google CDN costs a phone 659 ms of main-thread work and 741 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Improve image delivery

    150 ms · 484 KiB

    9 images could be 484 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 150 ms faster on a phone.

  • niceincontact.com adds 403 ms

    403 ms

    niceincontact.com costs a phone 403 ms of main-thread work and 345 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 265 ms. During a long task the page ignores taps.

  • Reduce unused CSS

    150 ms · 116 KiB

    About 116 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 150 ms faster on a phone.

  • Font display

    50 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 50 ms).

  • Legacy JavaScript

    29 KiB

    Polyfills for old browsers add 29 KiB JavaScript that modern phones do not need.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

  • Minify CSS

    3 KiB

    3 KiB could be saved by minifying CSS.

1 checks passed
  • Server response: 25 ms

    25 ms

    Your server sent the HTML in 25 ms, well inside Google's 600 ms guideline.

Core Web Vitals

10 to fix67
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Real-user CLS: 0.33

    0.33

    For real visitors the layout shifts by 0.33 (75th percentile). Good is under 0.1.

  • Largest Contentful Paint: 26.2 s

    26.2 s

    Your largest element takes 26.2 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the text “Why AI is Making Fraud Harder to Spo…”.

  • Time to Interactive: 26.2 s

    26.2 s

    The page becomes fully interactive after 26.2 s. Good is under 3.8 s.

  • Speed Index: 12.6 s

    12.6 s

    Visually, the page fills in at 12.6 s (Speed Index). Good is under 3.4 s.

  • First Contentful Paint: 5.5 s

    5.5 s

    The first text or image appears after 5.5 s on a phone. Good is under 1.8 s.

  • Cumulative Layout Shift: 0.608

    0.608

    The layout shifts by 0.608 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • Total Blocking Time: 1.8 s

    1.8 s

    Scripts block taps and scrolling for 1.8 s in total while the page loads. Good is under 200 ms.

  • Largest content (LCP) got 32% slower for real visitors

    +32%

    Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' largest content (lcp) went from 2.1 s to 2.8 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • 1 image without width and height

    1 image have no width and height attributes, so the layout jumps as each one loads.

  • Tap response (INP) got 16% slower for real visitors

    +16%

    Over the last 25 four-week periods to 2026-10-24, real Chrome visitors' tap response (inp) went from 137 ms to 164 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

4 checks passed
  • Real-user LCP: 2.4 s

    2.4 s

    Real visitors wait 2.4 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 161 ms

    161 ms

    Real visitors wait 161 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user FCP: 1.3 s

    1.3 s

    Real visitors see the first content after 1.3 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 576 ms

    576 ms

    Real visitors wait 576 ms for your server to start answering (75th percentile). Good is under 800 ms.

Images and page weight

1 to fix70
  • Page weight: 5.2 MB in 128 requests

    5.2 MB

    Your homepage downloads 5.2 MB in 128 requests on a phone: scripts 2.5 MB (45), images 1.6 MB (21) and fonts 456 KiB (8). Under 2 MB keeps phones on slow connections fast.

  • 2 images in older formats

    2 images (63 KiB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 3 images below the first screen load straight away

    3 images further down the page (74 KiB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 1.5 g of CO₂ per visit

    1.48 g

    By the Sustainable Web Design model, a visit to your homepage emits about 1.48 g of CO₂e: 177.3 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

1 checks passed
  • Images are sized for phones

    No image is downloaded at more than three times the size it is drawn on a phone.

Accessibility

6 to fixGoogle 8492
  • 11 text elements with low contrast

    11 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

  • Form elements should have a visible label (1 element)

    Form elements should have a visible label: 1 element on the page fails this check, rated serious by axe-core.

  • All page content should be contained by landmarks (9 elements)

    All page content should be contained by landmarks: 9 elements on the page fail this check, rated moderate by axe-core.

  • Zoom is disabled

    The viewport tag blocks pinch-zoom, which low-vision visitors rely on.

  • 5 form fields without a label

    5 form fields have no label, so screen readers announce an empty box and autofill guesses.

  • 5 links without text

    5 visible links have no text or label, so screen readers cannot say where they go.

  • No main landmark

    The page has no <main> landmark, so screen-reader users cannot jump straight to the content.

  • Headings skip levels

    Headings skip levels (h1 → h3 and h2 → h6), which makes the page harder to scan with a screen reader.

2 checks passed
  • Every image has alt text

    All 19 images in the HTML carry an alt attribute.

  • 41 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 46 WCAG 2.2 A/AA and best-practice rules on the phone render: 41 passed and 5 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

2 to fixGoogle 9295
  • No social preview image

    No Open Graph image, so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • 12 links with vague text

    12 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

  • 74 internal links, 14 external

    The homepage links to 74 pages on smartbank.com and 14 external pages.

7 checks passed
  • Meta description: 147 characters

    Your meta description is 147 characters: “SmartBank delivers exceptional business and personal banking solutions and the associates ready to help you grow your b…”.

  • One H1 headline

    Your main headline reads: “PROUD TO BEGREAT PLACE TO WORK CERTIFIED”.

  • Title: 59 characters

    Your title is a healthy 59 characters: “SmartBank - Business, Personal, Private, Wealth, & Mortgage”.

  • Canonical URL set

    The canonical URL is https://www.smartbank.com/.

  • Structured data in place

    Structured data found: BreadcrumbList, Organization, WebPage and WebSite.

  • robots.txt in place

    robots.txt is in place.

  • XML sitemap found

    Your XML sitemap is reachable at https://www.smartbank.com/sitemap.xml.

AI search readiness

1 to fix88
  • Organization data is thin (3 of 6 facts)

    Your Organization JSON-LD is missing logo, sameAs (social profiles) and contact details. These are the facts AI assistants use to describe a business and to tell it apart from others with a similar name.

  • No llms.txt

    There is no https://www.smartbank.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

2 checks passed
  • AI answer engines may read the site

    Your robots.txt lets the crawlers behind ChatGPT search, Claude and Perplexity read the site and cite it in answers.

  • Text is in the HTML

    Your server sends the page's text in the HTML (851 words), so crawlers that don't run JavaScript still read it.

Other pages

4 to fix81
  • 2 pages share a title

    https://www.smartbank.com/personal-loans and https://www.smartbank.com/personal/personal-loans all use the title “Personal Loans - SmartBank”. Search engines can't tell which page to show for a search, so each competes with the others.

  • 8 pages without a meta description

    https://www.smartbank.com/digital-banking/enroll, https://www.smartbank.com/home-equity-line-of-credit, https://www.smartbank.com/mastercard-debit-card, https://www.smartbank.com/digital-banking/mobile-banking/credit-insights, https://www.smartbank.com/digital-banking/e-statements and https://www.smartbank.com/digital-banking/online-bill-pay and 2 others have no meta description, so Google writes the search snippet from whatever text it finds.

  • 2 pages share a meta description

    https://www.smartbank.com/personal-loans and https://www.smartbank.com/personal/personal-loans use the same meta description. A description written for each page earns more clicks.

  • 1 link to non-canonical URLs

    Your homepage links to 1 page by a URL that isn't its canonical one, for example https://www.smartbank.com/personal/personal-loans, whose canonical is https://www.smartbank.com/personal-loans. Linking straight to the canonical URL saves crawlers a detour and keeps ranking signals on one address.

  • 7 pages slow to respond

    https://www.smartbank.com/personal-savings, https://www.smartbank.com/personal-loans, https://www.smartbank.com/personal-mortgages, https://www.smartbank.com/home-equity-line-of-credit, https://www.smartbank.com/digital-banking/mobile-banking/credit-insights and https://www.smartbank.com/digital-banking/e-statements and 1 other took over 3 s to send their HTML from our server.

  • 15 internal pages checked

    We fetched 15 pages linked from your homepage (of 45 found) and read each the way a search engine does.

4 checks passed
  • Linked pages load

    All 15 pages we checked loaded without an error.

  • Every page has an H1

    Each page we checked has a main headline.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 15 pages that loaded have a <title>.

Best practices

3 to fixGoogle 6980
  • 1 broken image

    1 image failed to load on a phone, for example https://www.smartbank.com/.

  • 1 third-party cookie

    1 third-party cookie is set on load; browsers are restricting these, so whatever relies on them breaks.

  • 1 distorted image

    1 image is displayed at the wrong aspect ratio, so it looks stretched or squashed.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

3 checks passed
  • No console errors

    No JavaScript errors were logged while the page loaded on a phone.

  • Tap targets are thumb-sized

    7 of 7 tappable elements near the top are at least 24 px.

  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

1 to fix92
  • Thin social proof

    Social proof on the homepage: 1 trust badge. Pairing it with named testimonials or customer logos makes it far more convincing.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

  • About 445 words of copy

    The homepage carries about 445 words of visible text.

5 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “LEARN MORE”.

  • 19 calls to action

    The homepage has 19 calls to action, for example “Contact”, “Learn More” and “Apply Today”.

  • 4 short forms

    4 short forms (2 fields at most) are right on the homepage.

  • Analytics in place

    Analytics detected: Google Tag Manager, Google Analytics, Meta Pixel and Microsoft Clarity.

  • Direct contact links

    Visitors can reach you directly: 3 phone links and 0 email links.

Privacy and tracking

1 to fix
  • 5 trackers load before any consent

    5

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, Meta Pixel and Microsoft Clarity (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 6 cookies set on arrival

    6

    Opening the homepage sets 6 cookies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 25 other companies contacted

    Loading the homepage contacts 25 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at smartbank.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

CMS
WordPress
Framework
jQuery
Analytics
Google Analytics | Google Tag Manager | Microsoft Clarity
Hosting
Fastly

Upkeep, stack, hiring and company data from programmable.info

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This review found 40 issues on smartbank.com, including 21 speed issues, 2 SEO issues and 1 conversion gap. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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