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smartone.com website review

Visit site (opens in a new tab)Reviewed 1 November 202662 issues · 83 checks

This review found 62 issues worth fixing on smartone.com, 27 of them high impact, across 83 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Full-page screenshot of smartone.com (phone) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. smartone.com at 1.0 s1.0 s
  2. smartone.com at 2.1 s2.1 s
  3. smartone.com at 3.1 s3.1 s
  4. smartone.com at 4.2 s4.2 s
  5. smartone.com at 5.2 s5.2 s
  6. smartone.com at 6.3 s6.3 s
  7. smartone.com at 7.3 s7.3 s
  8. smartone.com at 8.4 s8.4 s

Speed

14 to fix28
  • Use efficient cache lifetimes

    13.3 s · 9.7 MB

    132 files are served with short cache lifetimes, so returning visitors download them again (9.7 MB).

  • Improve image delivery

    8.5 s · 6.9 MB

    39 images could be 6.9 MB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen. Google estimates it would make the page about 8.5 s faster on a phone.

  • Reduce unused JavaScript

    3.1 s · 2.5 MB

    About 2.5 MB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 3.1 s faster on a phone.

  • Google Tag Manager adds 2.1 s

    2.1 s

    Google Tag Manager costs a phone 2.1 s of main-thread work and 2.6 MB of downloads while your page loads. That alone is enough to make taps feel slow. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Avoid multiple page redirects

    2.0 s

    The page goes through 3 redirects before it starts loading, costing about 2.0 s. Link and advertise the final URL directly.

  • Render-blocking requests

    1.4 s

    5 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.4 s.

  • Mobile performance score: 28

    28/100

    Your mobile performance score is 28. Under 50 is Google's “poor” band: many phone visitors leave before the page is usable.

  • Main-thread work: 8.0 s

    A phone's processor spends 8.0 s on main-thread work while loading, 5.0 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google Tag Manager, Insider and Facebook and others), adding 4.0 MB and 2.9 s of main-thread time.

  • Legacy JavaScript

    350 ms · 117 KiB

    Polyfills for old browsers add 117 KiB JavaScript that modern phones do not need. Google estimates it would make the page about 350 ms faster on a phone.

  • Insider adds 373 ms

    373 ms

    Insider costs a phone 373 ms of main-thread work and 772 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Document request latency

    400 ms

    The HTML itself could arrive about 400 ms sooner: redirects, a slow server response or missing compression delay everything after it.

  • Font display

    400 ms

    Web fonts hide text while they load. Setting font-display: swap shows text immediately (about 400 ms).

  • 20 long tasks on the main thread

    20 long tasks block the main thread while loading, the longest for 300 ms. During a long task the page ignores taps.

  • Reduce unused CSS

    30 ms · 180 KiB

    About 180 KiB of CSS is downloaded but never applied on this page. Google estimates it would make the page about 30 ms faster on a phone.

  • Minify JavaScript

    37 KiB

    37 KiB could be saved by minifying JavaScript.

  • Minify CSS

    25 KiB

    25 KiB could be saved by minifying CSS.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

  • Forced reflow

    Scripts make the browser recalculate the layout repeatedly while the page loads, which wastes processor time on phones.

1 checks passed
  • Server response: 153 ms

    153 ms

    Your server sent the HTML in 153 ms, well inside Google's 600 ms guideline.

Core Web Vitals

13 to fix0
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Largest Contentful Paint: 35.6 s

    35.6 s

    Your largest element takes 35.6 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image.

  • Speed Index: 16.1 s

    16.1 s

    Visually, the page fills in at 16.1 s (Speed Index). Good is under 3.4 s.

  • Time to Interactive: 73.3 s

    73.3 s

    The page becomes fully interactive after 73.3 s. Good is under 3.8 s.

  • Total Blocking Time: 1.7 s

    1.7 s

    Scripts block taps and scrolling for 1.7 s in total while the page loads. Good is under 200 ms.

  • First Contentful Paint: 3.8 s

    3.8 s

    The first text or image appears after 3.8 s on a phone. Good is under 1.8 s.

  • Real-user LCP: 3.9 s

    3.9 s

    Real visitors wait 3.9 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user INP: 347 ms

    347 ms

    Real visitors wait 347 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.11

    0.11

    For real visitors the layout shifts by 0.11 (75th percentile). Good is under 0.1.

  • Real-user FCP: 2.1 s

    2.1 s

    Real visitors see the first content after 2.1 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 1.3 s

    1.3 s

    Real visitors wait 1.3 s for your server to start answering (75th percentile). Good is under 800 ms.

  • Cumulative Layout Shift: 0.106

    0.106

    The layout shifts by 0.106 while loading, so content jumps under the reader's thumb. Good is under 0.1.

  • 5 images without width and height

    5 images have no width and height attributes, so the layout jumps as each one loads.

Images and page weight

5 to fix18
  • Page weight: 15.3 MB in 320 requests

    15.3 MB

    Your homepage downloads 15.3 MB in 320 requests on a phone: images 7.7 MB (83), scripts 5.6 MB (92) and fonts 1.4 MB (20). Under 2 MB keeps phones on slow connections fast.

  • 3 images over 500 KB

    3 images weigh 1.6 MB together. On a phone connection a single image that size takes seconds.

  • 9 images far larger than shown

    790 KiB

    9 images are downloaded at several times the size a phone draws them, for example portin_giftbox_m.png at 639 px wide, shown at 140 px. Resized copies would save about 790 KiB.

  • 34 images in older formats

    34 images (7.5 MB) are JPEG, PNG or GIF. The same pictures as WebP or AVIF are usually much smaller at the same quality, and every current browser shows them.

  • 19 images below the first screen load straight away

    19 images further down the page (3.9 MB) download before anyone scrolls to them. Adding loading="lazy" lets the first screen load first.

  • About 4.3 g of CO₂ per visit

    4.35 g

    By the Sustainable Web Design model, a visit to your homepage emits about 4.35 g of CO₂e: 521.6 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

Accessibility

10 to fixGoogle 8387
  • 16 text elements with low contrast

    16 text elements don't have enough contrast against the background to read easily, especially outdoors on a phone.

  • 5 tap targets too small

    5 tap targets are too small or too close together to hit reliably with a finger.

  • ARIA dialog and alertdialog nodes should have an accessible name (1 element)

    ARIA dialog and alertdialog nodes should have an accessible name: 1 element on the page fails this check, rated serious by axe-core.

  • ARIA progressbar nodes must have an accessible name (1 element)

    ARIA progressbar nodes must have an accessible name: 1 element on the page fails this check, rated serious by axe-core.

  • All page content should be contained by landmarks (9 elements)

    All page content should be contained by landmarks: 9 elements on the page fail this check, rated moderate by axe-core.

  • Landmarks should have a unique role or role/label/title (i.e. accessible name) combination (1 element)

    Landmarks should have a unique role or role/label/title (i.e. accessible name) combination: 1 element on the page fails this check, rated moderate by axe-core.

  • 42 links without text

    42 visible links have no text or label, so screen readers cannot say where they go.

  • 2 form fields without a label

    2 form fields have no label, so screen readers announce an empty box and autofill guesses.

  • No page language

    The <html> element has no lang attribute, so screen readers may read the page in the wrong voice and accent.

  • ARIA role should be appropriate for the element (2 elements)

    ARIA role should be appropriate for the element: 2 elements on the page fail this check, rated minor by axe-core.

1 checks passed
  • 42 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 50 WCAG 2.2 A/AA and best-practice rules on the phone render: 42 passed and 8 failed. 3 mores need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

7 to fixGoogle 9274
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • No social preview image

    No Open Graph image (also missing: og:title, og:description), so links shared on LinkedIn, Slack or Facebook show no preview picture.

  • No robots.txt

    There is no robots.txt at smartone.com/robots.txt, the first file search crawlers ask for.

  • Only 0 internal links

    The homepage links to only 0 pages on your own site, so visitors and crawlers find few routes into the rest of it.

  • No favicon declared

    No favicon is declared in the HTML, so browser tabs and Google's mobile results may show a generic icon.

  • 2 links crawlers can't follow

    2 links have no real href, so search engines can't follow them.

  • No X (Twitter) card tag

    No twitter:card tag. X falls back to Open Graph, which is incomplete here.

4 checks passed
  • Meta description: 74 characters

    Your meta description is 74 characters: “SmarTone 香港電訊及網絡服務供應商,5G覆蓋範圍最廣,提供最新既5G及4G LTE手機、headset、5G月費計劃,漫遊屬於您的智慧生活。”.

  • Title: 50 characters

    Your title is a healthy 50 characters: “具領導地位的通訊服務供應商,提供5G及4G LTE手機、5G月費計劃及增值服務 - SmarTone”.

  • Canonical URL set

    The canonical URL is https://www.smartone.com/tc/.

  • XML sitemap found

    Your XML sitemap is reachable at https://smartone.com/sitemap.xml.

AI search readiness

1 to fix69
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

  • No llms.txt

    There is no https://smartone.com/llms.txt, a short Markdown guide to your key pages for AI tools (llmstxt.org). It is optional and few AI tools read it yet, so treat it as a cheap extra.

Best practices

5 to fixGoogle 7745
  • No mobile viewport

    No viewport meta tag, so phones render the desktop layout zoomed out.

  • 7 broken images

    7 images failed to load on a phone, for example https://bat.bing.com/action/0?ti=23005596&Ver=2&mid=5847eef4-c4ff-4c28-8ffd-1722e1197626&bo=1&sid=7fde2df0d5ab11f1ba30d10693a9c980&vid=7fde43a0d5ab11f18bc40f29cdd576e9&vids=1&msclkid=N&pi=918639831&lg.

  • 21 small tap targets

    21 of 34 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 1 third-party cookie

    1 third-party cookie is set on load; browsers are restricting these, so whatever relies on them breaks.

  • 4 JavaScript errors while loading

    4 errors were logged to the browser console while the page loaded, for example “Failed to load resource: net::ERR_CONNECTION_RESET”.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

  • Missing source maps

    Large scripts ship without source maps.

Content and conversion

6 to fix25
  • No call to action on the first screen

    On a phone, there is no call to action on the first screen: visitors have to scroll to find out what to do next.

  • No calls to action

    We found no call-to-action buttons or links (such as “Book a demo” or “Get a quote”) anywhere on the homepage.

  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • Only about 46 words

    The homepage has only about 46 words of visible text; thin pages give Google and first-time buyers little to go on.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

Privacy and tracking

1 to fix
  • 6 trackers load before any consent

    6

    Before a visitor clicks anything, the page loads Google Ads, Google Analytics, Google Tag Manager, Meta Pixel and Microsoft Ads and 1 more (measured from a US location before any click). No consent tool was detected. Visitors from the EU, UK and several US states must be asked first.

  • 33 cookies set on arrival

    33

    Opening the homepage sets 33 cookies, 2 of them by other companies (measured from a US location before any click).

  • No consent tool detected

    No known cookie consent tool loads with the page. Some sites build their own banner, and some only show one to visitors from the EU.

  • 50 other companies contacted

    Loading the homepage contacts 50 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at smartone.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

Upkeep, stack and company

Stack

Hosting
Akamai

Company

Founded
1992
Headquarters
Hong Kong

Upkeep, stack, hiring and company data from programmable.info

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This review found 62 issues on smartone.com, including 27 speed issues, 7 SEO issues and 6 conversion gaps. That is the website alone. The full Growth Playbook pairs these findings with what your customers say in public reviews and communities and what your closest competitors do better, then turns everything into at least 20 prioritised ideas, each with the evidence behind it, a step-by-step playbook, a metric and an owner.

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