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subway.com website review

Visit site (opens in a new tab)Reviewed 11 October 202643 issues · 80 checks

This review found 43 issues worth fixing on subway.com, 10 of them high impact, across 80 checks. The most urgent: use efficient cache lifetimes. Your full playbook turns these into prioritised fixes alongside reviews, competitors and channels.

  1. Homepage
  2. Phone render
  3. Links and pages
  4. Google PageSpeed

Google PageSpeed Insights (opens in a new tab), mobile

Real-visitor load time (LCP)75th percentile, phones
4.6 s1.9 sApr 18Oct 32.4 s
Show as table
DateReal-visitor load time (LCP)
Apr 18, 20264.3 s
Apr 25, 20264.2 s
May 2, 20264.1 s
May 9, 20264.1 s
May 16, 20264.0 s
May 23, 20264.0 s
May 30, 20263.9 s
Jun 6, 20263.9 s
Jun 13, 20263.6 s
Jun 20, 20263.2 s
Jun 27, 20262.7 s
Jul 4, 20262.3 s
Jul 11, 20262.2 s
Jul 18, 20262.2 s
Jul 25, 20262.3 s
Aug 1, 20262.3 s
Aug 8, 20262.3 s
Aug 15, 20262.4 s
Aug 22, 20262.4 s
Aug 29, 20262.4 s
Sep 5, 20262.4 s
Sep 12, 20262.4 s
Sep 19, 20262.4 s
Sep 26, 20262.4 s
Oct 3, 20262.4 s
Real-visitor tap response (INP)75th percentile, phones
179 ms138 msApr 18Oct 3171 ms
Show as table
DateReal-visitor tap response (INP)
Apr 18, 2026173 ms
Apr 25, 2026174 ms
May 2, 2026172 ms
May 9, 2026171 ms
May 16, 2026170 ms
May 23, 2026168 ms
May 30, 2026164 ms
Jun 6, 2026162 ms
Jun 13, 2026155 ms
Jun 20, 2026149 ms
Jun 27, 2026144 ms
Jul 4, 2026143 ms
Jul 11, 2026145 ms
Jul 18, 2026147 ms
Jul 25, 2026150 ms
Aug 1, 2026153 ms
Aug 8, 2026154 ms
Aug 15, 2026155 ms
Aug 22, 2026158 ms
Aug 29, 2026160 ms
Sep 5, 2026162 ms
Sep 12, 2026163 ms
Sep 19, 2026167 ms
Sep 26, 2026170 ms
Oct 3, 2026171 ms

Chrome UX Report (opens in a new tab): real Chrome visitors over rolling 28-day periods.

One score from every part of this review. How it works

Full-page screenshot of subway.com (desktop) rendered by Google PageSpeed Insights

How it loaded on a phone

  1. subway.com at 0.4 s0.4 s
  2. subway.com at 0.8 s0.8 s
  3. subway.com at 1.1 s1.1 s
  4. subway.com at 1.5 s1.5 s
  5. subway.com at 1.9 s1.9 s
  6. subway.com at 2.3 s2.3 s
  7. subway.com at 2.6 s2.6 s
  8. subway.com at 3.0 s3.0 s

Speed

13 to fix59
  • Use efficient cache lifetimes

    1.0 s · 721 KiB

    32 files are served with short cache lifetimes, so returning visitors download them again (721 KiB).

  • Render-blocking requests

    1.2 s

    4 files block the first paint until they finish downloading. Deferring or inlining them could save about 1.2 s.

  • Main-thread work: 4.6 s

    A phone's processor spends 4.6 s on main-thread work while loading, 2.9 s of it running JavaScript. Above 2 s, taps and scrolls feel sluggish.

  • 8 third-party services on the page

    8 third-party services load with your homepage (Google Tag Manager, Adobe Tag Manager and Facebook and others), adding 1.7 MB and 1.8 s of main-thread time.

  • Reduce unused JavaScript

    300 ms · 853 KiB

    About 853 KiB of JavaScript is downloaded but never used on this page. Google estimates it would make the page about 300 ms faster on a phone.

  • Mobile performance score: 59

    59/100

    Your mobile performance score is 59 (desktop: 71). Pages that score under 90 lose visitors before the first paint.

  • Google Tag Manager adds 579 ms

    579 ms

    Google Tag Manager costs a phone 579 ms of main-thread work and 778 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Minify JavaScript

    300 ms · 70 KiB

    70 KiB could be saved by minifying JavaScript.

  • 17 long tasks on the main thread

    17 long tasks block the main thread while loading, the longest for 359 ms. During a long task the page ignores taps.

  • Improve image delivery

    300 KiB

    5 images could be 300 KiB smaller with modern formats (WebP or AVIF) and sizes that fit a phone screen.

  • Adobe Tag Manager adds 293 ms

    293 ms

    Adobe Tag Manager costs a phone 293 ms of main-thread work and 53 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Facebook adds 264 ms

    264 ms

    Facebook costs a phone 264 ms of main-thread work and 263 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Dynatrace adds 252 ms

    252 ms

    Dynatrace costs a phone 252 ms of main-thread work and 141 KiB of downloads while your page loads. Loading it after the page is usable, or only on the pages that need it, takes that off the critical path.

  • Legacy JavaScript

    39 KiB

    Polyfills for old browsers add 39 KiB JavaScript that modern phones do not need.

  • Reduce unused CSS

    20 KiB

    About 20 KiB of CSS is downloaded but never applied on this page.

  • Minify CSS

    10 KiB

    10 KiB could be saved by minifying CSS.

  • Chained critical requests

    Critical files load one after another instead of in parallel (3 chains). Preconnecting to key origins and preloading the hero image shortens the chain.

Core Web Vitals

9 to fix67
  • Fails Core Web Vitals for real visitors

    Real Chrome users on phones do not pass Google's Core Web Vitals on this page (28-day field data from the Chrome UX Report (opens in a new tab)). Google uses this in ranking.

  • Time to Interactive: 26.3 s

    26.3 s

    The page becomes fully interactive after 26.3 s. Good is under 3.8 s.

  • Total Blocking Time: 939 ms

    939 ms

    Scripts block taps and scrolling for 939 ms in total while the page loads. Good is under 200 ms.

  • Real-user LCP: 3.1 s

    3.1 s

    Real visitors wait 3.1 s for the largest content to appear (75th percentile). Good is under 2.5 s.

  • Real-user FCP: 2.7 s

    2.7 s

    Real visitors see the first content after 2.7 s (75th percentile). Good is under 1.8 s.

  • Real-user TTFB: 937 ms

    937 ms

    Real visitors wait 937 ms for your server to start answering (75th percentile). Good is under 800 ms.

  • Largest Contentful Paint: 4.0 s

    4.0 s

    Your largest element takes 4.0 s to render on a phone. Google's threshold for “good” is 2.5 s. The largest element is the image “Two people in a car and Hot Honey Chicken Nachos.”.

  • First Contentful Paint: 2.7 s

    2.7 s

    The first text or image appears after 2.7 s on a phone. Good is under 1.8 s.

  • Speed Index: 3.7 s

    3.7 s

    Visually, the page fills in at 3.7 s (Speed Index). Good is under 3.4 s.

  • Tap response (INP) held steady for real visitors

    -2%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' tap response (inp) went from 173 ms to 171 ms at the 75th percentile (Chrome UX Report (opens in a new tab) history).

4 checks passed
  • Real-user INP: 127 ms

    127 ms

    Real visitors wait 127 ms for the page to respond to a tap (75th percentile). Good is under 200 ms.

  • Real-user CLS: 0.05

    0.05

    For real visitors the layout shifts by 0.05 (75th percentile). Good is under 0.1.

  • Largest content (LCP) got 44% faster for real visitors

    -44%

    Over the last 25 four-week periods to 2026-10-03, real Chrome visitors' largest content (lcp) went from 4.3 s to 2.4 s at the 75th percentile (Chrome UX Report (opens in a new tab) history).

  • Cumulative Layout Shift: 0.1

    0.1

    The layout barely moves while loading (CLS 0.1, good is under 0.1).

Images and page weight

1 to fix67
  • Page weight: 3.3 MB in 221 requests

    3.3 MB

    Your homepage downloads 3.3 MB in 221 requests on a phone: scripts 2.2 MB (84), images 700 KiB (42) and fonts 273 KiB (4). Under 2 MB keeps phones on slow connections fast.

  • About 0.9 g of CO₂ per visit

    0.95 g

    By the Sustainable Web Design model, a visit to your homepage emits about 0.95 g of CO₂e: 113.8 kg a year at 10,000 visits a month. It scales with page weight, so every byte cut lowers it.

Accessibility

2 to fixGoogle 9598
  • 2 links without text

    2 visible links have no text or label, so screen readers cannot say where they go.

  • 1 text element with low contrast

    1 text element doesn't have enough contrast against the background to read easily, especially outdoors on a phone.

  • Headings skip levels

    Headings skip levels (h2 → h5, h3 → h5 and h2 → h4), which makes the page harder to scan with a screen reader.

2 checks passed
  • Every image has alt text

    All 12 images in the HTML carry an alt attribute.

  • 42 automated accessibility rules passed

    axe-core 4.13.0, the open-source engine behind most accessibility testing tools, ran 44 WCAG 2.2 A/AA and best-practice rules on the phone render: 42 passed and 2 failed. 1 more need a person to judge. Automated rules catch about a third of accessibility problems; the rest need manual testing.

SEO

8 to fixGoogle 9263
  • No H1 headline

    There is no <h1>, so neither visitors nor Google get a clear main headline.

  • Title is short (14 characters)

    Your title is only 14 characters: “Home | Subway®”. Between 30 and 65 characters leaves room to say what you do and for whom.

  • No structured data

    No structured data (JSON-LD), so Google can't show rich results such as your logo, ratings or FAQs.

  • Meta description is long (177 characters)

    Your meta description is 177 characters; Google truncates after about 160, so the end of your pitch is cut.

  • No XML sitemap

    No XML sitemap at https://www.subway.com/sitemap.xml, so Google discovers your pages only by following links.

  • No robots.txt

    There is no robots.txt at subway.com/robots.txt, the first file search crawlers ask for.

  • No favicon declared

    No favicon is declared in the HTML, so browser tabs and Google's mobile results may show a generic icon.

  • 2 links with vague text

    2 links use generic text like “click here” or “learn more”, which tells Google nothing about the page behind them.

  • 9 internal links, 2 external

    The homepage links to 9 pages on subway.com and 2 external pages.

2 checks passed
  • Canonical URL set

    The canonical URL is https://subway.com/en-us/home.

  • Open Graph tags complete

    Open Graph tags are complete, so shared links show a title, description and image.

AI search readiness

1 to fix81
  • No Organization structured data

    There is no Organization (or LocalBusiness) JSON-LD, so search engines and AI assistants have no machine-readable facts about who runs the site: its name, logo, profiles and contact details.

1 checks passed
  • Text is in the HTML

    Your server sends the page's text in the HTML (318 words), so crawlers that don't run JavaScript still read it.

Other pages

1 to fix75
  • 6 linked pages are broken

    Your homepage links to /content/subway/content-pages/us/en_us/modals/homepage/arcraiders, /%20, /content/subway/content-pages/us/en_us/rewards, /us/en/start-order, /content/subway/content-pages/us/en_us/modals/homepage/gift-card and /content/subway/content-pages/us/en_us/modals/homepage/catering, which answer with an error. Visitors hit a dead end and search engines drop them.

  • 1 page with very little text

    /en-us/locator has under 150 words in the HTML. Thin pages rarely rank; if the text loads with JavaScript, crawlers that don't run it see even less.

  • 1 page slow to respond

    /en-us/locator took over 3 s to send its HTML from our server.

  • 8 internal pages checked

    We fetched 8 pages linked from your homepage and read each the way a search engine does.

6 checks passed
  • Canonical URLs point to themselves

    No page we checked hands its ranking to a different URL.

  • Every page has a meta description

    All 2 pages that loaded have a meta description.

  • Titles are unique

    Every page we checked has its own title.

  • Every page has an H1

    Each page we checked has a main headline.

  • No linked page is hidden from search

    None of the pages we checked carries a noindex tag.

  • Every page has a title

    All 2 pages that loaded have a <title>.

Best practices

4 to fixGoogle 7370
  • 4 broken images

    4 images failed to load on a phone, for example https://www.subway.com/media_1f8c4709bd6bebac85c691b45d42028eaf15e283d.avif?width=540&format=avif&optimize=medium.

  • 6 small tap targets

    6 of 14 tappable elements near the top of the page are smaller than 24 px, hard to hit with a thumb.

  • 1 third-party cookie

    1 third-party cookie is set on load; browsers are restricting these, so whatever relies on them breaks.

  • 5 JavaScript errors while loading

    5 errors were logged to the browser console while the page loaded, for example “Failed to load resource: net::ERR_HTTP2_PROTOCOL_ERROR”.

  • Browser-reported issues

    Chrome logged issues while loading the page (“Cookie”).

  • Missing source maps

    Large scripts ship without source maps.

1 checks passed
  • Mobile viewport set

    The page declares a mobile viewport.

Content and conversion

4 to fix58
  • No social proof

    No testimonials, customer logos, ratings or customer counts on the homepage: nothing tells a new visitor that others already trust you.

  • No analytics detected

    No analytics or tag manager detected in the HTML, so you can't measure whether any of these fixes work.

  • No direct contact details

    No phone number or email link on the homepage, so ready-to-buy visitors have one fewer way to reach you.

  • Only about 181 words

    The homepage has only about 181 words of visible text; thin pages give Google and first-time buyers little to go on.

  • No form on the homepage

    There is no form on the homepage, so every lead has to click through to another page first.

  • No risk reducer

    No guarantee or risk reducer (money-back, free trial, no credit card) is mentioned, which is often what tips a hesitant visitor.

2 checks passed
  • Clear next step on the first screen

    On a phone, the first screen shows a clear next step: “Start Order” and “Terms and conditions apply.”.

  • 3 calls to action

    The homepage has 3 calls to action, for example “Terms and conditions apply.”, “Learn More” and “Start Order”.

Privacy and tracking

  • 14 cookies set on arrival

    14

    Opening the homepage sets 14 cookies (measured from a US location before any click).

  • 6 other companies contacted

    Loading the homepage contacts 6 hosts run by other companies (fonts, scripts, analytics, ads), each of which sees the visitor's IP address.

2 checks passed
  • Consent tool: OneTrust

    A consent management tool (OneTrust) loads with the page.

  • No known trackers before consent

    No known advertising or analytics trackers load before a visitor clicks anything (measured from a US location before any click).

Security, domain, email and software versions

The security, domain and email checks, software and plugin versions, and any app with a known security problem are visible only to people at subway.com, because details like these could help someone attack a site. Every review keeps them private, whatever they found.

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